TPG W56P User Manual
TPGBizPhone
Cordless W56P IP DECT Phone
User Guide
TPG BizPhone Cordless W56P IP DECT Phone User Guide P a g e | 2
Contents
Overview ...................................................................................................................................... 5
Hardware Component Instructions ........................................................................................... 5
Displaying information on LCD screen ..................................................................................... 6
LED Instructions ...................................................................................................................... 7
Icon Instructions ...................................................................................................................... 7
Customising Your Phone ............................................................................................................. 9
General Settings ...................................................................................................................... 9
Turning handset On/Off ........................................................................................................ 9
Locking/Unlocking Keypad................................................................................................... 9
Backlight .............................................................................................................................. 9
Language ........................................................................................................................... 10
Time & Date ........................................................................................................................ 10
Audio Settings ....................................................................................................................... 11
Volume ............................................................................................................................... 11
Ring Tones ......................................................................................................................... 11
Menu Guidance ...................................................................................................................... 12
Main Menu .......................................................................................................................... 12
Submenu ............................................................................................................................ 13
Returning to idle screen ..................................................................................................... 13
Contact Management ............................................................................................................. 13
Local Directory ................................................................................................................... 13
Blacklist ............................................................................................................................. 15
Call History Management ................................................................................................... 16
Basic Call Features .................................................................................................................... 18
Placing Calls .......................................................................................................................... 18
Placing Calls from Local Directory ..................................................................................... 18
Placing Calls from Call History ........................................................................................... 19
Answering Calls ..................................................................................................................... 19
Answering when not in another call ................................................................................... 19
Answering when in another call ......................................................................................... 19
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Ending Calls ........................................................................................................................... 19
Redialling Numbers ................................................................................................................ 20
Call Mute ................................................................................................................................ 20
Two Calls on Hold .............................................................................................................. 21
Do Not Disturb (DND) ............................................................................................................. 21
Call Forward ........................................................................................................................... 21
Call Transfer .......................................................................................................................... 22
Call Waiting ............................................................................................................................ 23
Three-Way Conference ........................................................................................................... 23
Advanced Phone Features ......................................................................................................... 24
Voice Mail .............................................................................................................................. 24
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Getting Started
Welcome to your TPG BizPhone service!
If this is the first time you are using the TPG BizPhone Cordless W56P handset, please first refer to
the TPG BizPhone W56P Quick Startup Guide to assemble and start up your handset. The BizPhone
Quick Startup Guide is available on your Online Portal: https://frontier.tpgtelecom.com.au/
Topic includes:
Packaging Contents
Assembling the Phone
Startup the Phone
Basic Handset Settings
Basic Call Features
If you require additional assistance to your new handset, please contact your assigned System
Administrator.
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Overview
Hardware Component Instructions
The main hardware of the BizPhone Cordless W56P IP DECT phone are the LCD screen and the Keypad.
Hardware component instructions of the BizPhone Cordless W56P IP DECT phone are:
Item
Description
Earpiece
Outputs audio during the earpiece call.
Power Indicator
LED
Indicates handset power and some feature statuses,
Receives an incoming call – Fast flashing red
Receives a voice mail or a missed call – Slow flashing red
Battery charging – solid red
LCD Screen
Shows information about calls, messages, soft keys, time, date and other relevant
data:
Call information – caller ID, call duration
Icons
Promp text (for example, “saved”)
Time and Date
Soft Keys
Label automatically to identify their context-sensitive features.
Message Key
Accesses the voice mail or missed call.
Speakerphone Key
Switches between the earpiece, earphone and speakerphone modes.
Answers an incoming call.
Places a call in speakerphone mode
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Moves the cursor.
Acts as shortcuts.
Scrolls through the displaying information.
Moves the cursor.
Acts as shortcuts.
Adjusts the ringer volume.
Switches among the values.
Confirms actions or enters the main menu.
On-hook Key/
Power key
Long presses in the menu screen to return to the idle screen.
Long presses to turn the handset on or off when the handset is idle.
Cancels actions or ends a call.
Rejects an incoming call.
Off-hook Key
Answers an incoming call.
Enters into the redial calls list.
Places a call in earpiece or earphone mode.
Alphanumerical
Keypad
Provides digits, letters, and special characters in context-sensitive
applications.
TRAN Key
Transfer a call to another party.
Mute Key
Toggles Mute feature on or off.
Microphone
Picks up audio during earpiece and hands-free calls.
Speaker
Provides hands-free (speakerphone) audio output.
3.5mm earphone
jack
Allows you to connect a standard 3.5mm earphone.
Displaying information on LCD screen
The idle screen may be shown as follows:
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Idle Screen description:
Item
Description
1
This area shows signal strength:
Weak to Strong:
No reception:
Eco Mode+ is on:
2
This area shows feature status.
3
This area shows battery status:
Low to full:
Need Charging:
4
This area shows the time and date.
5
This area shows internal handset number and register handset name.
6
This area shows the soft key labels. The default soft key labels are “History” and “Line”.
It will display “SCA” instead of “Line” when using the Shared Call Appearance feature.
LED Instructions
Power Indicator LED
LED Status
Description
Solid red
The handset is charging.
Fast Flashing red (300ms)
The handset is ringing.
Slow flashing red (1s)
The handset receives the voice mail or missed call.
Off
The handset is powered off.
The handset is idle.
Icon Instructions
Below are the description of the icons that might appear on the LCD Screen.
Icon
Description
Earpiece Mode On.
Earphone Mode On.
Speakerphone Mode On.
Keypad Lock
Voice Mail
Silent Mode On
Call Forward
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Contact icon
Received Calls
Missed Calls
Placed Calls
Call Hold
Call Mute
Conference Call
Do Not Disturb
Intercom Call
Shared line is idle
Shared line is dialling, in conversation or placed on private
hold.
Shared line receives an incoming call or is placed on public
hold.
Unassigned outgoing line
Anonymous call enabled
Anonymous rejection enabled
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