TPG W52P User Manual
TPGBizPhone
Cordless W52P IP DECT Phone
User Guide
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Contents
Overview ...................................................................................................................................... 5
Hardware Component Instructions ........................................................................................... 5
Displaying information on LCD screen ..................................................................................... 6
Icon Instructions ...................................................................................................................... 7
Customising Your Phone ............................................................................................................. 8
General Settings ...................................................................................................................... 8
Turning handset On/Off ........................................................................................................ 8
Locking/Unlocking Keypad................................................................................................... 8
Backlight .............................................................................................................................. 8
Language ............................................................................................................................. 9
Time & Date .......................................................................................................................... 9
Audio Settings ....................................................................................................................... 10
Volume ............................................................................................................................... 10
Ring Tones ......................................................................................................................... 10
Menu Guidance ...................................................................................................................... 11
Main Menu .......................................................................................................................... 11
Submenu ............................................................................................................................ 11
Returning to idle screen ..................................................................................................... 11
Contact Management ............................................................................................................. 12
Local Directory ................................................................................................................... 12
Blacklist ............................................................................................................................. 14
Call History Management ................................................................................................... 15
Basic Call Features .................................................................................................................... 16
Placing Calls .......................................................................................................................... 16
Placing Calls from Local Directory ..................................................................................... 16
Placing Calls from Call History ........................................................................................... 16
Answering Calls ..................................................................................................................... 17
Answering when not in another call ................................................................................... 17
Answering when in another call ......................................................................................... 17
Ending Calls ........................................................................................................................... 17
Redialling Numbers ................................................................................................................ 17
Call Mute ................................................................................................................................ 18
Two Calls on Hold .............................................................................................................. 18
Do Not Disturb (DND) ............................................................................................................. 19
Call Forward ........................................................................................................................... 19
Call Transfer .......................................................................................................................... 20
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Call Waiting ............................................................................................................................ 21
Three-Way Conference ........................................................................................................... 21
Advanced Phone Features ......................................................................................................... 22
Voice Mail .............................................................................................................................. 22
Greetings ............................................................................................................................... 22
Busy Greetings .................................................................................................................. 22
No Answer Greetings ......................................................................................................... 23
Extended Away Greetings .................................................................................................. 23
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Getting Started
Welcome to your TPG BizPhone service!
If this is the first time you are using the TPG BizPhone Cordless W52P handset, please first refer to
the TPG BizPhone W52P Quick Startup Guide to assemble and start up your handset. The BizPhone
Quick Startup Guide is available on your Online Portal: https://frontier.tpgtelecom.com.au/
Topic includes:
Packaging Contents
Assembling the Phone
Startup the Phone
Basic Handset Settings
Basic Call Features
If you require additional assistance to your new handset, please contact your assigned System
Administrator.
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Overview
Hardware Component Instructions
The main hardware of the BizPhone Cordless W52P IP DECT phone are the LCD screen and the Keypad.
Hardware component instructions of the BizPhone Cordless W529 IP DECT phone are:
Item
Description
Earpiece
Outputs audio during the earpiece call.
LCD Screen
Shows call information, handset status icons, prompt messages and so on.
Soft Keys
Label automatically to identify their context-sensitive features.
Speakerphone Key
Switches between the earpiece and speakerphone modes.
Answers an incoming call.
Headset Connector
Connects a headset.
Off-hook Key
Answers an incoming call.
Enters into the redial call list.
Places a call.
Keypad
Provides the digits, letters, and special characters in context-sensitive applications.
Star Key
Enters the star symbol.
Switches the silent mode on or off.
Redirect Key
Transfer a call to another party.
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Microphone
Picks up audio during earpiece and hands-free calls.
Mute Key
Toggles Mute feature on or off.
Pound Key
Enters the pound symbol.
Locks or unlocks the handset keypad.
Switches the input mode.
On-hook Key/Power
Key
Long presses in the menu mode to return to the idle screen.
Long presses to turn the handset on or off when the handset is idle.
Cancels actions or ends a call.
Rejects an incoming call.
Message Key
Indicates a new receiving voice mail or a missed call.
Accesses the voice mail or the missed call list.
Scroll through the displaying information.
Move the cursor.
Adjust the ringer volume.
Act as shortcuts.
Confirms actions or enters into the main menu.
Displaying information on LCD screen
The idle screen may be shown as follows:
Status Line:
On hook (idle) – displays the signal strength indicator, internal handset number and battery status.
Off hook – displays line ID.
Text Line:
On hook (idle) – displays handset name, time and date, caller information when receiving an incoming call
and prompt messages.
Off hook – displays the dialled digits.
Soft Key Line:
On hook (idle) – displays History and Line.
Off hook - displays various terms according to the context of the specific feature.
Signal Strength
Weak to strong:
No Reception:
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Battery Status
Note: When the battery is low and the handset is not charged timely, the handset will play warning tone and display a
prompt box every hour.
Icon Instructions
Below are the description of the icons that might appear on the LCD Screen.
Icon
Description
Anonymous Call
Anonymous Call Rejection
Missed Call
Voice Mail
Keypad Lock
Silent Mode
Do Not Disturb
Call Forward
Call Hold
Call Mute
Unassigned Outgoing Line
Unusable Line
Loudspeaker On
Headset Mode On
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