
QUICK REFERENCE
GUIDE
CUSTOMER EXPERIENCE CENTER
1-8 00 -331- 43 31
HIGHLANDER
2011
00505-QRG11-HIG
Printed in U.S.A. 8/10
10-TCS-03977
10%
Cert no. SGSNA-COC-005612

IND
OVE
FEAT
SAFE
EME
1
Visi
2
Prog
mor
3
Hom
2011
Highlander
!
A word about safe vehicle operations
This Quick Reference Guide is a summary of basic vehicle
operations. It contains brief descriptions of fundamental
operations so you can locate and use the vehicle’s main
equipment quickly and easily.
The Quick Reference Guide is not intended as a substitute for
the Owner’s Manual located in your vehicle’s glove box. We
strongly encourage you to review the Owner’s Manual and
supplementary manuals so you will have a better understanding
of your vehicle’s capabilities and limitations.
Your dealership and the entire staff of Toyota Motor Sales,
U.S.A., Inc. wish you many years of satisfied driving in your
new Highlander.
This Quick Reference Guide is not a full description of
Highlander operations. Every Highlander owner should review
the Owner’s Manual that accompanies this vehicle.
Pay special attention to the boxed information highlighted in
color throughout the Owner’s Manual. Each box contains safe
operating instructions to help you avoid injury or equipment
malfunction.
All information in this Quick Reference Guide is current at
the time of printing. Toyota reserves the right to make
changes at any time without notice.
122626M2.qxd:122626M2 8/20/10 11:01 AM Page 56
29
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Spare tire & tools
Tool location
Removing the spare tire
(1) Remove the cover under the center deck board to find the spare tire
clamp bolt.
(2) Assemble the jack handle.
(3) Put the socket adapter on the spare tire clamp bolt. Loosen the bolt
by turning it counterclockwise with the jack handle.
Refer to the Owner’s Manual for tire changing and jack positioning
procedures.
Wrench
Spare tire
Jack handle
Towing eyelet
Socket
adapter
Moving the lever to “LOCK” will allow the door to be opened only from
the outside.
Rear door
Jack
Doors-Child safety locks
(1)
(3)
Push up, or squeeze
lock release to lower
Seat belts-Shoulder belt anchor
(2)
Jack handle
122626M2.qxd:122626M2 8/20/10 11:02 AM Page 29

1
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
INDEX
Engine maintenance 9
Fuel tank door release and cap 8
Hood release 8
Indicator symbols 4-5
Instrument cluster 4
Instrument panel 2-3
Keyless entry
1
6
Light control-Instrument panel 9
Smart Key system
1,2
7
Air Conditioning/Heating 20-22
Audio 24-25
Auto lock functions
1
11
Automatic Transmission 10
Bluetooth®audio 25
Clock 22
Cruise control 23
Cup holders 27
Door locks 10
Door-Power back 12
Downhill Assist Control system (DAC) 26
Garage door opener (HomeLink®)
3
23
Hill-start Assist Control (HAC) 27
Lights1& turn signals 16
Moonroof 12
Multi-information display
2
18
Parking brake 11
Power outlets-12V DC 17
Power outlets-120V AC 17
Seat adjustments-Front 13
Seat adjustments-Rear 13
Seat heaters 22
Seats-Folding down second row seats 15
Seats-Head restraints 14
Seats-Returning third row seats 15
Seats-Stowing third row seats 14
Steering lock release 11
Steering wheel controls 26
Telephone controls (Bluetooth®) 19
Tilt and telescopic steering wheel 12
Windows-Power 18
Windshield wipers & washers 15
Doors-Child safety locks 29
Seat belts 28
Seat belts-Shoulder belt anchor 29
Spare tire & tools 29
Tire Pressure Monitoring (warning) System 28
OVERVIEW
FEATURES/OPERATIONS
SAFETY AND
EMERGENCY FEATURES
1
Visit your Toyota dealer for information on customizing this feature.
2
Programmable by customer. Refer to the Owner’s Manual for instructions and
more information.
3
HomeLink®is a registered trademark of Johnson Controls, Inc.
Seats-Removing Center-Stow second row
seat
14

2
OVERVIEW
Instrument panel
Steering wheel audio controls
1
Steering wheel climate controls
1
Multi-information display button
1
Voice command button
1,2
Telephone controls
1,2
Headlight and turn signal controls/Headlight, turn signal and front fog
light controls
1
Wiper and washer controls
Multi-information display
1
Audio system or navigation system-integrated audio system
1,2
Theft deterrent system/Engine immobilizer indicator
1
Emergency flasher button
“AIR BAG ON” and “AIR BAG OFF” indicator and front passenger seat
belt reminder lights
Power back door main switch
1
“ENGINE START STOP” button (Smart Key)
1
Tire Pressure Monitoring (warning) System
C
Ig
Ti
F
Po
In
E
W
Po
O
A
1
2
Steering wheel
controls (if equipped)
A
utomatic Air Conditioning
M
anu

3
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Cruise control
Ignition (standard key)
1
Tilt and telescopic steering lock release
Fuel filler door opener
Power back door button
1
Instrument panel light control
Enhanced VSC/TRAC OFF switch
Windshield wiper de-icer switch
1
Power outside rearview mirror controls
Outside rearview mirror
1
/Rear window defogger button
Air Conditioning controls
1
If equipped
2
For vehicles with a navigation system, refer to the “Navigation System
Owner’s Manual.”
Vehicles without
n
avigation system
M
anual Air Conditioning
Vehicles with
navigation system

4
OVERVIEW
Indicator symbols
Instrument cluster
Tachometer
Engine coolant temperature
Service indicator and reminder
Fuel gauge
Speedometer
Odometer/trip meter switch and trip meter resetting button
Automatic Transmission shift position indicator
Odometer and two trip meters
Charging system warning
1
Brake system warning
1
Front passenger occupant classification or front passenger airbag
ON/OFF indicator
1
If indicator does not turn off within a few seconds of starting engine, there may be a
malfunction. Have vehicle inspected by your Toyota dealer.
2
If th
Driver seat belt reminder
(alarm will sound if speed is over 12 mph)
Front passenger seat belt reminder
(alarm will sound if speed is over 12 mph)
Low engine oil pressure warning
1
Malfunction/Check Engine indicator
1
For details, refer to “Indicators and warning lights,” Section 2-2, 2011
Owner’s Manual.

5
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
2
If this light flashes, refer to “Cruise control,” Section 2-4, 2011 Owner’s Manual.
Anti-lock Brake System warning
1
Headlight low/high beam indicator
Turn signal indicator
Vehicle Stability Control OFF indicator
1
SNOW indicator
Cruise control indicator
2
Automatic Transmission fluid temperature warning
1
Low Tire Pressure Warning
1
Theft deterrent/Engine immobilizer system indicator
Open door warning
Airbag SRS warning
1
Master warning
Low windshield washer fluid level warning
1
Engine oil replacement reminder
1
Low fuel level warning
Electric power steering system warning
1
Front fog light indicator
Downhill Assist Control indicator
1
Traction control OFF indicator
1
Slip indicator/Hill-start Assist Control indicator/Downhill Assist
Control indicator
1

6
OVERVIEW
Keyless entry
Push
Push ONCE: Driver door
TWICE: All doors
Locking operation
Unlocking operation
Without Smart Key system With Smart Key system
Without Smart Key system With Smart Key system
Sm
Star
AC
ON
OF
NOT
With
switc
Pow
Glass hatch operation
(if equipped)
Power back door operation
(if equipped)
Push and hold
Without Smart Key
system
With Smart Key
system
Panic button
Push and hold
Push and hold
NOTE: If a door is not opened within 60 seconds of unlocking, all doors will
relock for safety.
With power back door
Without power back door
With power back door
Without power back door
* Dri
onl
NOT
Glas
Loc
Carr
Carr
With power
back door
Without power
back door

7
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Smart Key system (if equipped)
Start function
Accessories such as the radio will operate.
Power ON; the engine not running.
All systems OFF.
ACC
ON
OFF
NOTE: Gear shift lever must be in Park and brake pedal depressed.
Push
Depress
brake pedal
Carrying
Green indicator ON
Without depressing the brake pedal, pressing the “ENGINE START STOP”
switch will change the operation mode in succession from:
Power (without starting engine)
* Driver door unlocking function can be programmed to unlock driver door
only, or all doors. Grasping passenger door handle will unlock all doors.
NOTE: Doors may also be locked/unlocked using remote.
Glass hatch unlock
Locking operation
Unlocking operation
Carry remote to lock
Carry remote to unlock
Front door lock
Front door unlock*
Push
Grasp
Push
Back door lock/unlock
Push
Lock
Push
Unlock
Carry remote to unlock
Carry remote to lock/unlock

8
Hood release
Pull up latch and
raise hood
Fuel tank door release and cap
NOTE: Tighten until one click is
heard. If the cap is not tightened
enough, Check Engine “ ”
indicator may illuminate.
Pull
Turn to open
Store
W
E
E
E
NOT
En
Lig
Engage support rod
OVERVIEW
Pull

9
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Windshield washer fluid tank
Engine oil filler cap
Engine oil level dipstick
Engine coolant reservoir
NOTE: Regularly scheduled maintenance, including oil changes, will
help extend the life of your vehicle and maintain performance.
Please refer to the “Warranty Maintenance Guide.”
Engine maintenance
Light control-Instrument panel
Brightness
control
-
+

10
FEATURES/OPERATIONS
Automatic Transmission
* The “ENGINE START STOP”/ignition switch must be “ON” and the brake
pedal depressed to shift from Park.
Shift the shift lever to “S” position from “D” position.
+: Upshift (push and release)
-: Downshift (pull and release)
Downshifting increases power going uphill, or provides engine braking
downhill. For best fuel economy during normal driving conditions, always
drive with the shift lever in the “D” position.
“S” (Sequential) mode
Park*
Reverse
Neutral
Drive
“S” mode
“D”
Snow mode
Push
Ste
Door locks
Sma
Au
Auto
mode
-Doo
-Doo
-Doo
Vehi
-Doo
“LO
Vehi
-Doo
driv
Refe
Pa
The snow mode prevents sudden acceleration on slippery surfaces. Use in
snowy or icy road conditions.
“S”
Lock
Unlock

11
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Steering lock release
Turn
Turn
Smart Key system
Without Smart Key system
Push
Push
Turn
Auto lock functions
Automatic door locks can be programmed to operate in two different
modes, or turned OFF.
-Doors lock when shifting from Park.
-Doors lock when the vehicle speed goes above approximately 12 mph.
-Doors unlock when shifting into Park.
Vehicles without Smart Key system
-Doors unlock when the ignition switch is set from “ON” to “ACC” or
“LOCK” and driver’s door is opened.
Vehicles with Smart Key system
-Doors unlock when the “ENGINE START STOP” switch is set to OFF and
driver’s door is opened.
Refer to the Owner’s Manual for more details.
Parking brake
Set: Depress
Release: Depress again

12
FEATURES/OPERATIONS
Hold wheel, push lever down, set angle and length, and return lever.
Angle
Length
Lock release lever
NOTE: Do not attempt to adjust while the vehicle is in motion.
Tilt and telescopic steering wheel
Moonroof (if equipped)
Sliding operation
Tilting operation
Open
Tilt
Close
Close
Door-Power back (if equipped)
Push
Push and hold
Instrument panel Back door (close only)
Open: Push and hold
Close: Push and hold again
NOTE: If battery is disconnected, the power back door needs to be
reinitialized. Refer to the Owner’s Manual for more details.
Recommended open position to
minimize wind noise.
Sea
Sec
Se
Se
T
Se
Refe
Sea
Se
Se
H
Se
Se
o
D
Lu
Man
Push once to open partway;
again to open completely.

13
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Seat adjustments-Rear
Second row seat
Seat position (forward/backward)
Seatback angle
Third seat access lever
Seatback release
Refer to the Owner’s Manual for more details.
Seat adjustments-Front
Seat position (forward/backward)
Seat cushion angle
Height crank (driver side only)
Seatback angle
Seat position, cushion angle (driver side only) and height (driver side
only)
Driver seat leg support (if equipped)
Lumbar support (driver side only)
Manual seat
Power seat

14
FEATURES/OPERATIONS
Seats-Head restraints
Front Rear
Lock release button
Lock release button
(1) Remove the second row console from the front center console box.
(2) Lower the center head restraint.
(3) Pull the strap, then fold down the seatback.
(4) Pull the lever behind the second center seat and lift the rear of the
seat to remove.
(5) Stow the seat in the front center console box.
Pull
Wi
Fro
Rea
(1)
(5)
(4)
(3)(2)
NOTE: The second-row console can now be installed between the second
row seats.
Seats-Removing Center-Stow
second row seat
Sea
(if
Height
Angle (if equipped)
* Int
wi
Ro
wi
Seats-Stowing third row seats
From
Refe
Sea
(1) P

15
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
(2) Fold down
From inside
Windshield wipers & washers
Interval wipe
Single wipe
Slow
Fast
Pull to wash and wipe
Front
Rear
Wash and wipe
Wipe
Interval wipe
Wash and wipe
(1) Pull up
Seats-Folding down second row seats
(if equipped)
Adjust frequency*
* Intermittent windshield
wiper frequency adjustment
Rotate to increase/decrease
wipe frequency.
Left side/center remote
seat release
Right side remote seat release
From outside
Refer to the Owner’s Manual for more details.
Seats-Returning third row seats
(1) Pull
(2) Raise

16
Lights & turn signals
Turn signals
Headlights
High beam flasher
Low beam
Front fog lights (if equipped)
Headlights
-Daytime Running Light system (DRL) (if equipped) Automatically turns
on the headlights at a reduced intensity.
-Automatic light cut off system Lights automatically turn off after a
delay of 30 seconds, or when lock switch on remote is pushed after
all doors are locked.
Front fog lights come on only when the headlights are on low beam.
Parking lights
Right turn
Lane change
Lane change
Left turn
High beam
Auto (if equipped)
Headlights
Parking lights
Auto
DRL OFF
Turn
Pow
Instr
The
posit
Pow
Besi
Cent
The
be u
With DRL OFF switch
Without DRL OFF switch
FEATURES/OPERATIONS

17
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Power outlets-12V DC
Luggage compartment
Instrument panel (with seat heater)
I
nstrument panel (without seat heater)
The “ENGINE START STOP”/ignition switch must be in the “ACC” or “ON”
position to be used.
Power outlets-120V AC (if equipped)
Beside second row seat
Center console
The “ENGINE START STOP”/ignition switch must be in the “ON” position to
be used.

18
FEATURES/OPERATIONS
Multi-information display (if equipped)
Push “DISP” to change information in the following:
(1) Average gas mileage after refueling
(2) Current gas mileage
(3) Miles left on remaining fuel
(4) Driving distance from engine start
(5) Average gas mileage
(6) Average gas mileage history
Push and hold “DISP” to set up the displays and the rearview
monitor displays.
Windows-Power
Up
Down
Driver side
Window lock switch
Automatic operation (driver’s window only) Push the switch completely
down or pull it completely up and release to fully open or close. To stop
window midway, lightly push the switch in the opposite direction.
Window lock switch Deactivates all passenger windows. Driver’s window
remains operable.
Bluet
hand
and
Refe
3-4 i
infor
Te
(if
A
u

19
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Bluetooth®technology allows dialing or receipt of calls without taking
hands from the steering wheel or using a cable to connect the telephone
and the system.
Refer to “Using the hands-free phone system (for cellular phone),” Section
3-4 in the Owner’s Manual, or go to Toyota.LetsTalk.com for more
information about phone connections and compatibility.
Telephone controls (Bluetooth®)
(if equipped)
Microphone
A
udio unit
Steering wheel telephone controls
Volume
Start call
End call
Voice command
button

20
FEATURES/OPERATIONS
Air Conditioning/Heating
Fro
Front
automatic Air Conditioning
Automatic climate control ON
Adjusting the temperature setting will cause the airflow vents, air
intake and fan to adjust automatically.
Windshield airflow/defogger
Rear Air Conditioning ON/OFF
Fan speed
Outside rearview mirror (if equipped)/Rear window defogger
Recirculate cabin air (fresh air when OFF)
“DUAL” button
Indicator ON: Separate temperature settings for driver, front
passenger and rear passengers.
Indicator OFF: Synchronize temperature settings for driver and all
passengers.
Temperature selector (front passenger side)
Air Conditioning ON/OFF
“SYNC” button
Indicator ON: Synchronize temperature settings for driver and all
passengers.
Indicator OFF: Separate temperature settings for driver, front
passenger and rear passengers.
Temperature selector (rear)
Airflow vent
In “ ” or “ ” mode, use fresh air (“ ” indicator OFF) to
reduce window fogging.
Climate control OFF
Temperature selector (driver side)
With rear Air Conditioning
Without rear Air Conditioning
Rea

21
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Front
manual Air Conditioning
Fan speed
Outside rearview mirror (if equipped)/Rear window defogger
Temperature selector
Recirculate cabin air (fresh air when OFF)
Airflow vent
In “ ” or “ ” mode, use fresh air (“ ” indicator OFF) to
reduce window fogging.
Air Conditioning ON/OFF
Use fresh air to quickly cool interior, then change to recirculate for
cooler air.
Use for quick cooling. Air intake will automatically be set to
recirculate.
Rear Air Conditioning ON/OFF (if equipped)
Rear automatic Air Conditioning
(if equipped)
Fan speed
Temperature selector
Airflow vent
Automatic climate control ON
Climate control OFF

22
FEATURES/OPERATIONS
Ga
(if
Gar
be
Ref
mo
For
visi
* Ho
Seat heaters (if equipped)
Push
Turn
Push knob to pop the controller out. Turn clockwise for heater.
Push
Clock
H-Hour set
M-Minute set
With multi-information display Press and hold “DISP” button. Select
“CLOCK” on menu screen. Adjust as indicated on screen.
Without multi-information display
With multi-information display
Cru
1
The
2
The
Turn
Fun
Driver’s seat
Front passenger’s seat
Rear manual
Air Conditioning (if equipped)
Airflow vent
Temperature selector
Fan speed

23
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Garage door opener (HomeLink®)*
(if equipped)
Garage door openers manufactured under license from HomeLink®* can
be programmed to operate garage doors, estate gates, security lighting, etc.
Refer to “Garage door opener,” Section 3-7 in the Owner’s Manual for
more details.
For programming assistance, contact HomeLink
®
at 1-800-355-3515, or
visit http://www.homelink.com.
* HomeLink®is a registered trademark of Johnson Controls, Inc.
Cruise control
1
The set speed may also be cancelled by depressing the brake pedal.
2
The set speed may be resumed once vehicle speed exceeds 25 mph.
Turning system ON/OFF
Functions
System ON/OFF
Increase speed
Decrease speed
Cancel
1
Resume
2
Set

24
FEATURES/OPERATIONS
Type 2
Type 3 additional functions
Audio
Eject CD
Push to turn
ON/OFF
View CD
text
Seek station/
CD track select
Station/CD
track scan
Mode
Setting preset button
Preset buttons - functions in other
modes indicated above number
Mode
Type 1
Push to skip
up/down folder and
radio category type
Rad
To p
butto
butto
To sc
to ho
CD player
To scan tracks on a disc Push and hold “SCAN.” Push again to hold
selection.
CD changer (Type 3 only)
-To load one disc Push “LOAD” and insert one disc.
-To load multiple discs Push and hold “LOAD” until you hear a beep.
Insert one disc. Shutter will close and then re-open for next disc.
To select a file (MP3/WMA only) Turn “TUNE.FILE” or “TUNE.SCROLL” or
press “ ” or “ ” on
.
To select a folder (MP3/WMA only) Push either side of “TYPE.FOLDER.”
v
v
Push to
adjust tone
& balance
Mute
By in
from
in US
USB
With
Preset buttons - functions in other
modes indicated above button
Menu
Mute
Load CD(s)
The
porta
comm
Refe
Manu
Audi
Blu

25
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Radio
To preset stations Tune in the desired station and hold down a preset
button (1-6) (from to ) until you hear a beep. Push desired preset
button (1-6) (from to ) to select.
To scan stations Push and hold “SCAN” to scan preset stations. Push again
to hold selection.
By inserting a mini plug into the USB/AUX port, you can listen to music
from a portable audio device through the vehicle’s speaker system while
in USB/AUX mode.
USB/AUX port
Without seat heater
With seat heater
The Bluetooth®audio system enables you to enjoy music played on a
portable digital audio player from the vehicle speaker via wireless
communication.
Refer to “Using the Bluetooth
®
audio system,” Section 3-3 in the Owner’s
Manual for more details.
Microphone
Audio unit
Steering wheel audio switches
Selects a track and album
Turns the power on,
selects an audio source
Volume
Bluetooth®audio (if equipped)

26
FEATURES/OPERATIONS
Cu
Fro
Con
Side
Downhill assist control system helps the vehicle to descend steep hills
while maintaining a low speed without brake pedal operation. Press the
“DAC” button (system will engage only when shifter is in S1 or R mode).
Pressing the button again will turn system off.
Refer to the Owner’s Manual for more details.
HAC
furth
and
relea
Refe
Hil
Downhill Assist Control system (DAC)
(if equipped)
“DAC” indicator blinking = Downhill assist
control system not engaged
Slip indicator blinking, “DAC”
indicator solid = Downhill assist
control system engaged
Steering wheel controls (if equipped)
Audio control
A/C control
“ ”
Use to search within the selected audio medium (radio, CD, iPod
®
, etc.).
“MODE”
Push to turn audio ON and select an audio mode. Push and hold to turn
the audio system OFF.
v
v
Volume control
Temperature
selector
Auto A/C
ON
A/C OFF

27
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Cup holders
Front
Console box
Rear
Side table
HAC helps prevent rolling backwards on an incline. To engage, push
further down on brake pedal while at a complete stop until a beep sounds
and slip indicator illuminates. HAC holds for approximately 2 seconds after
releasing brake pedal.
Refer to the Owner’s Manual for more details.
Brake
pedal
Hill-start Assist Control (HAC)

28
SAFETY AND EMERGENCY FEATURES
If belt is fully extended, then retracted even slightly, it cannot be
re-extended beyond that point, unless fully retracted again. This feature
is used to help hold child restraint systems securely.
To find more information about seat belts, and how to install a child
restraint system, refer to the Owner's Manual.
Keep as low on
hips as possible
Take up slack
Too high
Seat belts
System reset initialization
1. Push and hold “ SET” button
until the indicator blinks 3 times.
2. Wait a few minutes to allow
initialization to complete.
Tire Pressure Monitoring (warning)
System
After adjusting tire pressures, or after tires have been rotated or
replaced, turn the ignition switch to “ON” and press and hold the
“ SET” button until indicator blinks three times. Let the vehicle sit for
a few minutes to allow initialization to complete.
Refer to the load label on the door jamb or the Owner’s Manual for tire
inflation specifications.
If the tire pressure indicator flashes for more than 60 seconds and then
remains on, take the vehicle to your local Toyota dealer.
NOTE: The warning light may come on due to temperature changes or
changes in tire pressure from natural air leakage. If the system has not
been initialized recently, setting the tire pressures to factory
specifications should turn off the light.
Sp
Too
Rem
(1) R
c
(2) A
(3) P
b
Refe
proc
Movi
the o
Rea
Do
(1)
Sea