INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
WARNING: If the information in these
instructions is not followed exactly, a re or
explosion may result causing property damage,
personal injury or death.
FOR YOUR SAFETY
Installation and service must be performed
by a qualied installer, service agency or the
gas supplier.
TCWS38
WHAT TO DO IF YOU SMELL GAS
• Donottrytolightanyappliance.
• Donottouchanyelectricalswitch.
•Donotuseanyphoneinyourbuilding.
• Immediatelycallyourgassupplierfrom
a neighbour’s phone. Follow the gas
supplier’s instructions.
• Ifyoucannotreachyourgassuppliercall
the re department.
Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any
other appliance.
This appliance may be installed in an after market
permanently located, manufactured home (USA only)
or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is
not convertible for use with other gases, unless a
certied kit is used.
INSTALLATION
MANUAL
MODEL:TCWS38
SERIES D
This appliance is suitable for installation in a
bedroom or bed sitting room.
Visit www.townandcountryfireplaces.com for the most recent version of this manual
• Turn off the main gas supply for
the appliance during installation
or maintenance of the receiver/
module device.
• Turn off main gas supply for the
appliance prior to removing or
reinserting the batteries.
• In case of remote control malfunction, turn off the replace
using the “on/off” main switch
located on the wall.
• For installation/maintenance,
turn off the replace at the on/off
switch located on the wall and at
the replace power supply circuit
breaker.
!
DANGER
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with the appliance and
shall be installed for the protection of children and
other at-risk individuals.
5056.42523D2
2
TCWS38Dver2_140817-44
Caution
FOR YOUR SAFETY - Do not install or operate your Town & Country replace without rst reading and understanding
this manual. Any installation or operational deviation from the following instructions voids the Town & Country Fireplaces
Warranty and may prove hazardous.
This appliance and its individual shut off valve must be disconnected from gas supply piping system during any pressure
testing of that system at test pressures in excess of 1/2 psig (3.5 kPa).
This appliance must be isolated from the gas supply piping system by closing its individual manual shut off valve during
any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig (3.5 kPa).
Note: When lit for the rst time, the appliance will emit a slight odour for a couple of hours. This is due to the curing of
paints, sealants and lubricants used in the manufacturing process. This condition is temporary. Open doors and windows to ventilate area. Smoke and fumes caused by the curing process may cause discomfort to some individuals.
Do not use the replace if any part has been under water. Immediately call a qualied service technician to inspect the
replace and to replace any part of the control system and any gas control which has been under water.
We recommend that our gas hearth
products be installed and serviced
by professionals who are certied
in the United States by the National
Fireplace Institute® (NFI) as NFI
Gas Specialists
Safety
Due to high temperatures, this gas appliance should be located out of trafc and away from furniture and draperies.
Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns
or clothing ignition.
Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at risk
individuals in the house. To restrict access to the replace or stove, install an adjustable safety gate to keep toddlers,
young children and other at risk individuals out of the room and away from hot surfaces.
Clothing or other ammable material should not be placed on or near the appliance.
Any grill, panel or door removed for servicing the unit must be replaced prior to operating. Failure to do so may create a
hazardous condition.
Installation and repair should be done by a qualied service person. The appliance should be inspected before use and
at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from
carpeting, bedding material, etc. It is imperative that control compartments, burners and circulating air passageways of
the appliance be kept clean.
It is our policy that no responsibility is assumed by the Company or by any of its employees or representatives for any
damages caused by an inoperable, inadequate, or unsafe condition which is the result, either directly or indirectly, of any
improper operation or installation procedures.
This appliance must not be connected to a chimney ue serving a separate solid fuel burning appliance.
TCWS38Dver2_140817-44
3
5056.42523D2
Important Note for the Commonwealth of Massachusetts
From Massachusetts Rules and Regulations 248 CMR 5.08:
(a) For all side wall horizontally vented gas fuelled equipment installed in every dwelling, building or structure used in whole or in part for residential
purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet
above nished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satised.
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fuelled equipment, the
installing plumber or gas tter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on the oor
level where the gas equipment is to be installed, in addition, the installing plumber or gas tter shall observe that a battery operated or hard-wired
carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure served by the side wall horizontal
vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of qualied licensed professionals for the
installation of hard-wired carbon monoxide detectors.
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard-wired carbon monoxide
detector with alarm and battery back-up may be installed on the next adjacent oor level.
b. In the event that the requirements of this subdivision cannot be met at the time of completion of installation, the owner shall have a period of thir ty
(30) days to comply with the above requirements; provided, however, that during said thir ty (30) day period, a battery operated carbon monoxide
detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions shall
comply with NFPA 720 and be ANSI/UL 2034 listed as IAS certied.
3. SIGNAGE. A metal or plastic identication plate shall be permanently mounted to the exterior of the building at a minimum height of eight (8) feet
above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall
read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS”.
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless,
upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR 5.089(2)
(a) 1 through 4.
(b) EXEMPTIONS. The following equipment is exempt from 248 CMR 5.089(2)(a) 1 through 4.
1. The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current edition of NFPA 54 as adopted by the
Board; and
2. Product Approved side wall horizontal vented gas fueled equipment installed in a room or structure separate from the dwelling, building or structure
used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS – GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product Approved side wall
horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the instructions provided
by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS – GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a Product Approved
side wall horizontally vented gas fueled equipment does not provide the parts for venting the fuel gases, but identies “special venting systems”, the
following requirements shall be satised by the manufacturer.
1. The referenced “special venting system” instructions shall be included with the appliance or equipment installation instructions; and
2. The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a parts list and detailed
installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts
lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of the installation.
5056.42523D2
4
TCWS38Dver2_140817-44
57 15/16"
C
48 7/16"
Fireplace Dimensions
5 15/16"
7 5/8"
40 7/16"
Figure 1: TC38WS Dimensions.
Minimum Clearances to Combustible Material
Combustible board
Non-combustible board
D
A
B
Top of lintel bar
E
C
23 3/8"
F
45 1/16"
Steel Frame
22 1/8"
22 1/8"
24 7/8"
= Non-combustible zone. Do not install
any combustible material, electrical wiring
or gas plumbing in this area.
Stand off
MANTEL CLEARANCE
CHART
* MANTEL CLEARANCE
A 9”
B 6”
C 3”
** MANTEL DEPTH
D 12”
29 3/4"
Figure 2: TCWS38 Mantel clearances.
CEILING
**
ADJACENT WALL
OR MANTEL SUPPORT
24"
*
21 5/8"
OMBUSTIBLE FLOOR
6”
UNIT MAY BE RECESSED UP TO 4 1/2” WITH
NONCOMBUSTIBLE MASONRY TYPE MATERIAL
4“
Figure 3: TCWS38 Mantel clearances.
TCWS38Dver2_140817-44
E 6 3/4”
F 1 1/2”
Minimum Clearances:
Side standoffs .................................. 0 in. (0 mm)
Back standoffs ................................. 0 in. (0 mm)
Top standoffs .................................... 0 in. (0 mm)
Bottom of appliance ......................... 0 in. (0 mm)
Adjacent side wall ............................ 4 in. (102 mm)
Ceiling to appliance ........................ 24 in. (610 mm)
*Mantel to appliance See Figure #2
**Maximum Mantel extension See Figure #2
Mantel support ................................. 4 in. (102 mm)
Vent pipe including Elbows ...... 1 3/4" in. (45 mm)
5
5056.42523D2
Installation Requirements
The Town & Country Fireplace installation and venting must conform to the current CAN/CGA-B149 installation code (in
Canada) or the current National Fuel Gas Code, ANSI Z223.1 (in the USA), and approved per local codes. Only qualified
(licensed or trained) personnel should install this product.
In the state of Massachusetts, only a licensed Plumber and Gas Fitter may install this product.
Manufactured (Mobile) Home
In some jurisdictions, the Town & Country Fireplace may be installed in Manufactured Homes after the "rst sale". Consult local codes
for approval. The replace must be fastened in place.
Install in accordance with the current standard Mobile Homes, CAN/CSA Z240 MH (in CANADA), and the Manufacturer's Home
Construction and Safety Standard, Title 24 CFR, Part 3280 or the current Standard for Fire Safety Criteria for Manufactured Home
Installations, Sites and Communities ANSI/NFPA 501A (in the USA).
Window Frame Removal
Warning: Turn off the fireplace, and allow ample time for the unit to cool before proceeding.
Caution: The ceramic glass is very fragile, and should be handled with care.
The window frame is held in place by two spring-loaded latches that are operated by a one-piece latch handle.
Remove safety barrier screen (Figure 4) by prying the top portion of the screen toward you, then lift the screen from its tabs (inset)
located at the base of the window frame.
1. Remove the TC Finishing Touch Trim Kit from the window frame. (If installed)
2. Using a screwdriver (Figure 5) or other similar object, push against the notch in the top of the latch and grab the bottom of the
latch handle as it protrudes (Figure 6). Lift handle until latch hook disengages. Repeat for other side while holding glass so it does
not tip out.
3. Tilt the top of the window frame out to clear the top edge of the unit. Grasp the sides of the frame and lift up and out to disengage
from its bottom track.
4. Place the window frame in a safe place to avoid damage.
5. Re-assemble in reverse order. Latch handle should snap into place and be ush with window frame when engaged correctly.
6. Reinstall Trim Kit if required.
7. Reinstall safety barrier screen.
SAFETY BARRIER
SCREEN
TIP:
To ensure glass is properly latched, grasp the top left and right sides of the glass
frame, under moderate pressure it should pull forward and return to original position
evenly on both sides.
HANDLE
5056.42523D2
Figure 5: Accessing handle.
6
Figure 6: Handle.Figure 4: Safety barrier screen.
TCWS38Dver2_140817-44
Standoffs
The standoffs are shipped loose inside the replace and must be installed on the top and the side of the replace as shown in
Figure 7. Do this once the replace is on site and in position.
TOP STANDOFFS
HANDLE
CONTROL
BOX
Figure 7: TCWS38D Stand offs
Locating The Fireplace
In planning the installation for the replace, it is necessary to determine where the unit is to be installed, location of vent system and
where gas supply piping may be plumbed. Various installations are possible, such as, into an existing wall, a corner, a built-in wall or a
wall projection (Figure 8). Due to high temperatures, do not locate this replace in areas of high trafc or near furniture or draperies.
The minimum clearances from the fireplace to combustible surfaces must be adhered to and are shown in Figure 2 and Figure 3.
EXAMPLES OF COMMON LOCATIONS. SEE
FIGURE 9 FOR FRAMING DIMENSIONS
Figure 8: TCWS38D Possible locations.
TCWS38Dver2_140817-44
7
5056.42523D2
Framing and Finishing
Note: The fireplace should be in place
and venting installed before framing
in or building an enclosure around the
unit.
The Town & Country replace must be
framed in as described below or totally
enclosed with non-combustible material,
such as facing brick.
Determine the total thickness of facing
material to be used. A thickness of 3/4”
will allow the nishing surface to be ush
with the front of the unit. If preferred,
additional masonry type non-combustible
material can be installed above and to
the sides up to 4 1/2 inches proud of the
appliance. The nishing material must
not interfere with glass frame access or
movement.
A Steel Stud Framing Kit is supplied with
the replace and must be used unless the
replace is totally enclosed with
non-combustible material. Assemble the
framing kit as per the instructions on page
12 of this manual. Attach the steel
frame to the replace once the replace is
in its nal position. Secure the steel frame
to the framing brackets on each side of
the unit. Ensure that the studs are set
back far enough to allow for thickness of
nishing surface.
The sides, back and top of the replace
can be framed in up to the steel studs and
the replace standoffs using conventional
lumber. Consult local building codes for
specic requirements.
Due to high temperatures, non-combustible backer board, such as cement board
or its equivalent, must be used to sheet
in the front of the replace, extending 11
7/8” above and 10 1/8” to the side of the
framing edge bars (Figure 10). Standard
sheet rock (dry wall) may be used beyond
this.
If the backer board is not to be nished
with other non-combustible material
such as tiles, it is recommended that top
sections of the board be a single sheet of
calcium silicate board or its equivalent.
Taped and mudded joints may crack due
to the elevated temperatures.
Chase Insulation: When installing this
replace against a non-insulated exterior
wall or chase, it is recommended that the
outer walls be insulated to same degree as
other exterior walls. Do not place replace
directly against the insulation. Cover the
insulation and plastic vapour barrier with
a solid surface, such as dry wall (sheet
rock). Consult local codes. Do not insulate
or use plastic vapour barrier within the
framing kit.
CAUTION: See “Figure 12” on page
9 BEFORE PROCEEDING.
NOTE:
The chase must be properly
sealed at the ceiling level or
between floors in a multilevel
installation.
NON-COMBUSTIBLE
ZONE. DO NOT INSTALL
ANY COMBUSTIBLE
MATERIAL, ELECTRICAL
WIRING, INSULATION,
PLASTIC VAPOR
BARRIER OR GAS
PLUMBING WITHIN THE
STEEL STUD FRAMING
61 5/8”
STEEL STUD FRAMING KIT DIMENSIONS
(Supplied with fireplace)
ALL OTHER FRAMING CAN
BE DONE WITH
CONVENTIONAL LUMBER
IT IS HIGHLY RECOMMENDED THAT
A FULL HEADER BE INSTALLED
ABOVE THE FRAMING KIT
45 1/8”
Figure 9: TCWS38D with steel frame
5056.42523D2
8
TCWS38Dver2_140817-44
Non - combustible board area
11 7/8”
NON-COMBUSTIBLE
BOARD IN THESE
AREAS
Calcium silicate board
If nishing the wall above the unit with paint,
the framing kit shipped with the unit should
be discarded. Use full sheets of calcium
silicate board or equivalent and full length
metal studs to nish and frame around the
unit.
Calcium silicate board is a high grade
material with cement, quartz and natural
minerals as the main raw materials. (Note:
Calcium Silicate is 1/2” thick)
NON-COMBUSTIBLE MATERIAL
MUST EXTEND 11 7/8" ABOVE
AND 10 1/8" TO THE SIDES OF
THE FRAMING EDGES.
Figure 10: Non-combustible board within frame.
NON-COMBUSTIBLE RECESSED
INSTALLATION DETAIL
This replace may be recessed up
to a maximum depth of 4 1/2”. This
recess must be constructed from
non- combustible material.
Finishing material must not protrude past framing anges under
ANY circumstance. The safety
screen and the window, with trim
tted, must be able to move freely.
10 1/8”
CAUTION: Calcium Silicate board can be
damaged if dropped or struck. Handle with
care. Inspect board prior to installation and
do not use if cracked.
NOTE: It is recommended to pre-drill
mounting holes in the board prior to securing
to the framing. This will prevent the board
from cracking.
NON-COMBUSTIBLE
BOARD
Figure 11: TCWS38D Recessed installation details.
37 3/4"
61 5/8"
11 3/4"
FRAMING
LINTEL
RANGE
22 1/2"
to
24 3/8"
RANGE
1/2" - 2 1/2"
24 7/8”
72"
1/2"
MINIMUM COMBUSTIBLE FRAMING DIMENSIONS
NOTE: Fireplace should be in its fi nal location before framing.
These 2
holes MUST
face toward
the rear of
the replace
3
Bend tabs out 90°
3
for securing frame
to combustible wall.
8
Figure 15: Framing plates
Holes MUST face
toward the
rear of the replace
Figure 16: Tabs
Fireplace
framing
brackets
Figure 17: Holes facing to
the rear of the replace
TCWS38Dver2_140817-44
11
5056.42523D2
NOTE: Sheet metal parts have sharp edges, use caution when handling.
Frame Assembly
Special note prior to frame assembly.
The parts of this frame are designed so that once the frame is assembled and attached to the replace, the face of the
frame will be free of all screw heads protruding outward which would interfere with the facing material being applied to
the frame. Care must be taken during assembly so that all holes in the narrow side of the frame parts face toward the
rear of the replace. Figure 17 shows these holes on side of the frame parts.
Frame assembly instructions.
1. On a large at surface, lay the parts on their narrow end and with the holes mentioned in the special note above,
facing upward. Place 1 upper/lower stud (#4) horizontally. This will become the top-most horizontal stud.
2. Place 2 center studs (#6) perpendicular to, and below the above upper/lower stud. Using the screw holes on the
upper/lower stud as a guide, place each center stud aprox 8” on either side of the upper/lower stud center point so
that they are in-line with the screw holes.
3. Use supplied wafer screws (#1) to join the upper/lower stud (#4) and the center studs (#6) together.
4. Position Inner Cross Brace (#5) horizontally along the bottom ends of the 2 center studs (#6) and fasten with wafer
screws to the center-most 2 positions along this cross brace.
5. Position Side Studs (#2) at each end of the assembled frame so that the side studs are perpendicular to the upper/
lower stud and inner cross brace.
6. Position the Lower Cross Brace (#7) between the two side studs and about 6” from the lower ends of the side
studs. Attach each end of the lower cross brace to the side studs with wafer screws. Position this brace so that the
narrow vertical side is facing outward away from the replace as shown in Figure 14.
7. Fasten 2 framing plates (#8) to the outside of each of the 2 side studs (Figure 15) beginning with the lower one.
There must be 16 inches from the top of the lower plate to the top of the upper plate when done. Make sure that the
two holes in each plate face toward the rear of the replace (Figure 15 and Figure 17). Also make sure to position
the plates so that they line up with the framing brackets on the replace (Figure 17).
8. Place and attach the two Outer Side studs (#3) - tab side out (Figure 14 and Figure 16). - at each end of both the
top upper/lower stud and bottom upper/lower stud.
9. Finish the frame assembly by attaching the 2nd upper/lower stud (#4) at the bottom of, and perpendicular to the
side studs.
5056.42523D2
12
TCWS38Dver2_140817-44
Attach the Assembled Frame and fireplace to the combustible framing.
Bend out the tabs 90 degrees before inserting the unit into its framed housing “Bend tab out 90 degrees” (Figure 18).
Attach the assembled framing kit to the Fireplace.
Secure the frame assembly to the wood frame through the tabs (Figure 19).
Install Non-Combustible Board
Use drywall screws, #8, to install the non-combustible board.
Figure 18: Bend tab out 90 degrees
Framing Kit Adjustment
The lintel on the TCWS38D2 is in a xed
position on the replace and there is no
adjustment to move the lintel toward you
or away from you once the replace has
been located in its nal position. Instead,
the replace itself must be maneuvered
so that the front face of the lintel determines the nal position of the replace.
The Framing Kit allows for a 2 1/4 inch
adjustment along the Framing Brackets.
Use this range to help determine the
front of the facing material.
The thickness of the facing material,
whether 1/2 inch calcium silicate board
or a rock facing must be taken into consideration before settling on a nal position of the replace. “Fireplace Facing
Allowance” on page 14.
Figure 19: Attaching metal tab to frame
Fixed Lintel
Figure 20: TCWS38D2 Fixed lintel
TCWS38Dver2_140817-44
13
5056.42523D2
Range
1 7/8”
Figure 21: Framing bracket.
Fireplace Facing Allowance
This replace is designed to nish
either ush with the facing material
or can be installed with a 4 1/2 inch
recess, see “Figure 11: TCWS38D
Recessed installation details.” on
page 9.
The replace can accommodate
facing material thickness from 1/2
of an inch to 2 1/4 inches if installing
ush.
Figure 22: Knock outs for future TV Kit feature.
Lintel knock outs
There are six knock outs on top of the lintel. These
knock outs should remain in place and not knocked
out during installation. The knock outs are for a
future optional “TV KIT” which will allow a television
to be mounted above the replace while having the
heat from the replace re-directed to a vent which
will be located above the TV.
NON-COMBUSTIBLE
FINISH MATERIAL
NON-COMBUSTIBLE
BUILDING MATERIAL MAY NOT
EXTEND PAST THIS POINT
Care should be taken to correctly
determine the facing material
thickness so that the replace is
positioned so that the front of the
replace is ush with the facing
material.
Facing material must not interfere
with the ability for the door or the
screen to open.
5056.42523D2
Figure 23: Facing edge location.
14
SCREEN
DOOR
TCWS38Dver2_140817-44
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