Tower T24011 User Manual

Safety and Instruction Manual

PLEASE READ CAREFULLY

T24011

*Subject to registering Your Extended Guarantee online at www.towerhousewares.co.uk.

900W

23 Litre Microwave Oven

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1912 Midland Metal Spinners was founded by

George Cadman, who was then 65 years old, as

a metal holloware manufacturing company, in St.

Mark’s Street, Wolverhampton. They later moved

into the Tower and Fort Works in Pelham Street,

which ultimately gave rise to the famous Tower

brand name.

1937 Tower exhibited some of their latest holloware

designs at the British Industries Fair. As you can

see from the original poster, their stand No. A410

must have been a great sight as it promoted their

“Beautiful, inexpensive, untarnishable Plate, at

prices all can aord to pay”.

Say hello to fuss free cooking in a stylish
Tower 900W Manual Microwave.

Typifying the no nonsense, hassle free approach to

meal preparation, this functional microwave oven

dispenses with complicated settings leaving you

to select your power setting from the six available,

and get on with the important business of cooking.

Microwave cooking is much faster and easier than

conventional cooking.

1961 Tower became one of the largest

manufacturers of aluminium holloware, electric

kettles, tea pots and other household articles with

over 1,000 employees.

1974 Russell Hobbs took ownership of the

expanding Tower brand.

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CONTENTS:

Please read this Manual carefully BEFORE
using the Microwave Oven for your own
safety.

Thank you for purchasing this Tower 900W
Microwave from the Tower range of products.

It has been designed to provide many years of

trouble-free cooking. There are many benets to

using a Tower Microwave:

• With a large 23 litre capacity you can cook
quick and easy meals for the whole family.

• Features a child safety lock.

• The manual 30 minute timer allows for
easy time control and adjustments.

• The Tower 900W Microwave has 6

dierent power levels, simply adjusted to

suit a variety of functions.

Contents:

1. Specications

Components and structure

Technical information

2. ImportantSafetyInformation

3. UsingyourTowerAppliance

4. TroubleShooting&Faq’s

5. Cleaning&Care

6. Recycling

7. WiringSafety

8. Servicingsafeguards­ Microwaveradiation

9. WarrantyInformation

10. YourReceipt

SeebackpageforCustomerService
Information

3

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1SPECIFICATIONS:

Components

This box contains:

Microwave Oven

Roller Ring

21 3 4 5 6

Glass Tray

Instruction Manual

7

8

Structureofyourappliance:

1. Door Handle

2. Door Safety Lock System

3. Oven Window

4. Roller Ring

4

5. Glass Tray

6. Wave Guide

7. Set power level

8. Set length of cooking

Safety and Instruction Manual

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Technical Data

Description: Microwave Oven
Model: T24011
Rated Voltage: 230-240V ~50Hz
Input power: 1400W
Output power: 900W
Microwave frequency: 2450MHz

Documentation

We declare that this product conforms to the following product legislation in accordance with the
following directive(s):

2004/108/EC Electromagnetic Compatibility Directive.
2006/95/EC Low Voltage Directive.
2011/65/EU Restriction of Hazardous Substances Directive.
1935/2004/EC Materials & Articles in Contact With Food (LFGB section 30 & 31).

RKW Quality Assurance, United Kingdom.

Guaranteeforspareparts

The spares and accessories are guaranteed for
1 year from date of purchase.

The main body and housing are guaranteed
for the extended free warranty subject to
registration.

If any defect arises due to faulty materials of

workmanship, the faulty products must be

returned to the place of purchase.

Refund or replacement is at the discretion of
the retailer.

Should you encounter problems or require

a replacement part, please consult the

list below and then contact The Tower
Customer Service Department on:
[phone].

Any necessary spare parts may be ordered
from the Tower website.

Your warranty becomes void should you decide
to use non Tower spare parts. Spare parts can be
purchased from www.towerhousewares.co.uk

5

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2IMPORTANTSAFETYINFORMATION

Please read these notes carefully BEFORE using your Tower appliance

• Check that the voltage of the main
circuit corresponds with the rating of the
appliance before operating.

• If the supply cord or appliance is

damaged, stop using the appliance

immediately and seek advice from the

manufacturer, its service agent or a
similarly qualied person.

• Do not let the cord hang over the edge
of a table or counter or let it come into
contact with any hot surfaces.

• Do not carry the appliance by the power
cord.

• Do not use any extension cord with this
appliance.

• Do not pull the plug out by the cord as
this may damage the plug and/or the
cable.

• Switch o at the wall socket then remove
the plug from the socket when not in use
or before cleaning.

• Switch o and unplug before tting or

removing tools/attachments, after use and

before cleaning.

• Close supervision is necessary when any
appliance is used by or near children.

• Children should not play with the
appliance.

• This appliance can be used by children
aged from 8 years and above and

persons with reduced physical, sensory or

mental capabilities or lack of experience
and knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way and
understand the hazards involved.

• Cleaning and user maintenance should
not be undertaken by children without
supervision.

• Take care when any appliance is used
near pets.

• Do not use this product for anything other
than its intended use.

• This appliance is for household use only.

CAUTIONS

• Do not operate the microwave with the
door open due to the safety interlocks
built into the door mechanism. It is
important not to tamper with the safety
interlocks (safety interlocks automatically

switch o any cooking activity when

the door is opened). This could result in
harmful exposure to excessive microwave
energy.

• Do not place any object (such as

kitchen towels, napkins, etc.) between

the microwave front face and the door
or allow food or cleaner residue to
accumulate on sealing surfaces.

• Do not operate the microwave if it is
damaged. It is particularly important that
the microwave door closes properly and
that there is no damage to the:
Door Hinges and latches
Door seals and sealing surfaces

• Please ensure cooking times are correctly

set, small amounts of food require shorter

cooking or heating time. Over cooking

may result in the food catching on re and

subsequent damage to the microwave.

• When heating liquids, e.g. soups, sauces

and beverages in your microwave,

avoid using straight sided containers
with narrow necks. Stir the liquid before
placing the container in the microwave
and again halfway through the heating

time. After heating, let it stand, stir or

shake it again carefully and check the
temperature of it before consuming

to avoid burns (especially, contents of

feeding bottles and baby food jars).

• An exhaust outlet is located on the top,
bottom or side of the microwave. Don’t
block the outlet. It could result in damage
to your microwave and poor cooking

6

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• Do not operate the microwave when
empty. It is best to leave a glass of water
in the microwave when not in use. The
water will safely absorb all microwave
energy if the microwave is accidentally
started.

• Improper use could result in damage to
the microwave.

• Do not use wooden containers and
ceramic containers that have metallic
(e.g. gold or silver) inlays. Always remove
metal twist ties. Check that the utensils
are suitable for use in the microwave
before use. They may heat up and char.
Metal objects in particular may arc in the

microwave, which can cause serious

damage.

• Do not rinse the turntable by placing it in
water just after cooking. This may cause
breakage or damage.

• Before cooking pierce the skin of

potatoes, apples or any such fruit or

vegetables. They could burst.

• Do not cook eggs in their shell. Eggs in
their shell and whole hard-boiled eggs
should not be heated in microwave since

they may explode, even after microwave

heating has ended. Pressure will build up
inside the egg which will burst.

• Do not attempt deep fat frying in your
microwave. This could result in a sudden
boil over of hot liquid.

• If smoke is observed, switch o or
disconnect the microwave from the power
supply and keep the microwave door

closed in order to stie any ames. It can
cause serious damage such as re or

electric shock.

• When food is heated or cooked in

disposable containers made of plastic,

paper or other combustible materials
keep an eye on the microwave and check
it frequently.

• The microwave should be cleaned
regularly and any food deposits should
be removed. Failure to maintain the
microwave in a clean condition could lead
to deterioration of the surface. This could

adversely aect the life of the appliance

and possibly result in a hazardous
situation.

• Follow exact directions given by each
manufacturer for their popcorn product.
Do not leave the oven unattended while
corn is being popped. If corn fails to pop

after the suggested times, discontinue

cooking. Never use a brown paper bag
for popping corn. Never attempt to pop
leftover kernels. Overcooking could result

in the corn catching re.

• Do not use harsh abrasives cleaners
or sharp metal scrapers to clean the
microwave door glass. They can scratch

the surface, which may result in the glass

shattering.

• After cooking, the container is very hot.
Using gloves to take out the food and
avoid steam burns by directing steam
away from the face and hands.

• This appliance is intended to be used in
household and similar applications such
as:

Sta kitchen areas in shops.
Oces and other working environments.

Farm houses.

By clients in hotels, motels and other
residential environments, bed & breakfast

type environments.

• The microwave oven is intended for
heating food and beverages. Drying of
food or clothing and heating of warming

pads, slippers, sponges, damp cloth and
similar may lead to risk of injury, ignition
or re.

• The door or outer surface may get hot
when the appliance is operating.

• In the unlikely event the appliance

develops a fault, stop using it immediately

and seek advice from the service
department:

[phone]

7

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3USINGYOURAPPLIANCE

Beforerstuse:

Take out all the packing, if there is a safe lm over
the oven, tear it o before use. Check carefully
for damage. If any, immediately notify dealer or

send to the manufacturer’s Service Centre.

Microwave ovens must be placed under dry and

non-corrosiveness environments, kept away from
heat and humidity, such as gas burner or water

tank.

To ensure sucient ventilation, the distance of

the back of microwave to the wall should be

at least 10 cm, the side to the wall should be
at least 5 cm, the free distance above the top

surface at least 20 cm. The distance of the
microwave to the ground should be at least
85cm.

The position of the oven shall be such that it

is far from the TV, Radio or antenna as picture

disturbance or noise may occur.

The appliance must be positioned so that the

plug is accessible, and has a good grounding in

case of leakage. A ground loop can be formed to
avoid electric shock.

The microwave oven must be operated with the
door closed.

The microwave oven must not be placed in a
cabinet.

The microwave oven is intended to be used free­standing.

The back of the oven must be placed against a
wall.

During rst use the microwave oven may omit

an odour and slightly smoke. This is due to
manufacturing residue or oil on the heat element
or oven cavity. This is normal and should not
occur after several uses. Keep doors and

windows open to ensure good ventilation. It
is recommended to place a cup of water on
the turntable on set on high and operate the
microwave oven several times to help clean the
microwave of residue.

TheControlPanel:

The control panel consists of two dials for power
and timer settings.

PowerDial:

You use this operator dial
to choose a cooking power

level. It is the rst step to

starting a cooking session.

Power Setting

100% High

85% M.High

66% Medium

48% M.Low

40% Defrost

17% Low

TimerDial:

The Timer dial oers visual

timing settings at easy turn
of your thumb to select a
desired cooking time up
to 30 minutes per cooking
session.

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Microwavecooking:

For pure microwave cooking, there are six power
levels from which to choose one as best t to do

the job at hand. Power level increases with the
dial turning clockwise. The power levels can be

classied as the following:

Tostartacookingsession:

1. Place food in oven and close the door.

2. Turn Power Selector to select a power level.

3. Use Timer dial to set a cooking time.

NOTE: As soon as the timer is turned, the

microwave starts cooking.

When selecting time for less than 2 minutes, turn

timer past the 2 minute marker and then return to
the correct required time.

CAUTION: ALWAYS RETURN TIMER BACK TO
ZERO POSITION.

To stop oven during cooking process, push the

door release button or open the door by the
handle.

Utensilsguideline:

It is strongly recommended to only use
containers which are suitable and safe for

microwave cooking. Generally speaking,
containers made of heat-resistant ceramic, glass

or plastic are suitable for microwave cooking.
Never use metal containers for microwave
cooking and combination cooking as sparks are

likely to occur and there is a risk of re or injury.

When cooking microwave meals, always check

the packaging to see which parts are microwave
safe. Use the below table as reference:

Material

Heat

resistant

ceramic

Heat

resistant

plastic

Heat

resistant

glass

Plastic lm Yes

Grill rack No

Metal

container

lacquer No

Bamboo

wood and

paper

Cling lm Yes

Microwave

Safe

Yes

Yes

Yes

No

No

Notes

Never use the

ceramics which are

decorated with a

metal rim or glazed.

Cannot be used for

extended periods

of time when mi

crowave cooking.

Not to be used

when cooking meat

or chops as the

high temperature

may damage the

Never to be used
in the microwave.

Microwaves cannot

penetrate through

metal. Microwav

ing with a metal

container can result

in re.

Poor heat-resistant.
Cannot be used for

High-temperature

cooking

Poor heat-resistant.
Cannot be used for

High-temperature

cooking

Cling lm can be

used as long as

it is pierced to let

steam escape, and

it not touching the

food.

-

lm.

-

9

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Caution!: There are a number of accessories

available on the market. Before you buy, make

sure they are suitable for microwave use.

When you put food into the Microwave, ensure
that the food, food supports and/or covering

do not come in direct contact with any of the
internal walls or the ceiling of the cavity since
discolouration may take place.

Some plastics are heat-proof only to certain
temperatures. Check carefully!

Always remove lids of jars and containers,
including take away food containers, before

you cook using your microwave. If you don’t

remove the lids, then steam and pressure can

build up inside and cause an explosion even after
microwave cooking has stopped.

Do not use straight sided containers with narrow
necks when heating liquid. Use extreme care
when inserting a spoon or other utensils into the
container.

Cookingtips:

The following factors may aect the cooking

result:

Foodarrangement
Place thicker areas towards the outside of the
dish with the thinner parts towards the centre.
Spread it evenly and avoid overlap if possible.

Cookingtimelength
Begin cooking on a shorter time setting and
evaluate the food after it times out.

Extend the time according to the actual need.
Over cooking may result in burnt food and
smoke.

Piercing

Food such as potatoes, sh, chicken and

sausages all need to be pierced in several places

before cooking, so that steam does not build up

and cause the food to explode.

Cookingfoodevenly

Food such as chicken, burgers or steak should

be turned once during cooking.

Depending on the type of food, if applicable, stir

from outside to the centre of the dish once or
twice during cooking.

Allowstandingtime

Once the cooking time has nished, allow food

to stand in the Microwave for a few minutes. This
allows the food to complete its cooking cycle
and to cool down naturally.

Ifthefoodiscookedfully:

The colour and rmness of food help to

determine whether it done.

The following signs show that the food is ready:

• Steam coming out from all parts of food,
not just the edge

• Joints of poultry can be moved easily

• Pork or poultry show no signs of blood

• Fish is opaque and can be sliced easily with
a fork

Browningdish
When using a browning dish or self-heating

container, always place a heat-resistant insulator

such as a porcelain plate under it to prevent
damage to the turntable and rotating ring.

10

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Microwavesafeplasticwrap

When cooking food with high fat content, do not

allow the plastic wrap come into contact with
food as it may melt.

4TROUBLESHOOTING&FAQ’S

Questions Answers

Is it normal for the turntable
to turn in either direction?

Can I operate my
microwave whilst it is
empty?

Can I open the door whilst
the microwave is running?

Why is my microwave
sparking?

I am trying to cook eggs
and they are popping.
What do I do?

My microwave is taking
longer to cook food than
the cooking guide says.

Can I operate my
microwave without the
turntable?

What does standing
time mean and why is it
recommended?

Yes. The turntable can rotate clockwise or anti-clockwise, depending on

the rotation of the motor when the cooking cycle starts.

No, never run it empty or with a very small load for a long period of time as

this will damage the microwave.

You can open the door at any point during cooking. The microwave energy

will automatically switch o when the door is opened, and the time setting

will pause until the door is closed.

If you see sparks in your microwave, turn it o immediately. Sparks can be

caused by:

metal or aluminium foil that touches the interior of the microwave, metal

from a closing strip or tableware with metallic edges; recycled paper
that contains small metal particles and aluminium foil that is not correctly
covering the food.
Remove anything from the Microwave that may contain metal. Refer to
the Utensils Guideline in this manual for reference of what containers are
microwave safe.

When you bake or poach eggs, the yolk can pop due to a build-up of

steam inside the yolk membrane. Pierce the yolk with a toothpick before

cooking. Never cook eggs without rst piercing their shells.

Variations in the size, shape and weight of your food can aect cooking

times.
Cooking guide times and heat settings should be used as suggestions to

help prevent over-cooking. If you nd the cooking time or temperature is
not suited to your ingredients, adjust accordingly.

No. If you remove the turntable you will get poor cooking results. Ensure

that all dishes used in the Microwave t correctly on to the turntable.

Standing time means that food should be removed from the Microwave

and allowed to ‘stand’ for an additional time to let it nish cooking.
This is important because with microwave cooking, the heat is held in the
food, not in the oven. Many foods build up enough internal heat to allow
the cooking process to continue, even after the food is removed from the
oven. Standing time for joints of meat, large vegetables and cakes is to
allow the inside to cook completely, without overcooking the outside.

Most directions on microwavable food will note how much standing time is
required.

Microwavesafeplasticcookware
Some microwave safe plastic cookware might
not be suitable for cooking foods with high fat

and sugar content. The preheating time specied

in the dish instruction manual must not be
exceeded.

11

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5CLEANING&CARE

The microwave should be cleaned regularly
and any food deposits removed.

Remove the power cord from the wall outlet
before cleaning. Don’t immerse the appliance

in water or other uids when cleaning.

Failure to maintain the microwave in a clean
condition could lead to deterioration of the

surface. This could adversely aect the life

of the appliance and possibly result in a
hazardous situation.

Never use hard detergent, gasoline, abrasive
powder or metal brush to clean any part of
the appliance.

Do not remove the waveguide cover.

After lengthy use, it is possible for odors to
emit from the Microwave.

The following 3 points are some methods to
remove odors or unpleasant smells:

1. Place several lemon slices in a cup, then
heat with high Micro Power for 2-3 min.

2. Put some orange peel into the
Microwave, and then heat them with high
Micro Power for 1 minute.

Tipsforcleaning

If the seal of the microwave is dirty, it may
stop the door from closing properly. Keep the
seal clean.

Residue of food from spillovers or splatters
will attract microwave energy causing it to

burn on. This could reduce the eciency of

the microwave and may cause bad odours.

Details for cleaning door seals, cavity and
adjacent parts:

• Exterior: Wipe the enclosure with a
dampened soft cloth

• Door: Using a dampened soft cloth, wipe
clean the door and window. Wipe the
door seals and adjacent parts to remove
any spills. Wipe the control panel with a
slightly dampened soft cloth.

• Interior walls: Wipe clean the cavity with
a dampened soft cloth. Wipe clean the
waveguide cover to remove any food
remnants.

• Turntable / Rotation ring / Rotation axis:
Wash with mild soap water. Rinse with
clean water and allow drying thoroughly.

Note: Do not remove the Waveguide cover
during cleaning.

Make sure the Waveguide cover is installed
correctly and has not been damaged during
cooking.

Spicy sauces such as ketchup and mustard,
or salty dishes such as salted meat contain
ingredients that can erode the surface.
After use, you should always clean the oven
interior.

12

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FUSE

6RECYCLING

DISPOSAL OF THE UNIT

Appliances bearing the symbol shown here may not be disposed of in domestic rubbish.
You are required to dispose of old electrical and electronic appliances like this separately.

Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information
about the recycling of electrical items.

Please visit www.weeeireland.ie for access to information about the recycling of
electrical items purchased in Ireland.

The WEEE directive, introduced in August 2006, states that all electrical items must be
recycled, rather than taken to landll.

Please arrange to take this appliance to your local Civic Amenity site for recycling,

once it has reached the end of its life.

7WIRINGSAFETYFORUKUSEONLY

IMPORTANT

As the colours in the
mains lead of this
appliance may not
correspond with the
coloured markings
identifying the terminals

in your plug, please

proceed as follows:
The wires in the mains

lead are coloured in accordance with the
following code:

Blue neutral [N] Brown live [L]

Green/Yellow [EARTH]

Plug Fitting Details (Where Applicable).
The wire coloured blue is the neutral and must be
connected to the terminal marked [N] or coloured
black.

The wire coloured brown is the live wire and
must be connected to the terminal marked [L] or
coloured red.

The wire coloured green/yellow must be
connected to the terminal marked with the letter
[E] or marked

.

On no account must either the brown or the blue
wire be connected to the [EARTH] terminal

Always ensure that the cord grip is fastened
correctly.

The plug must be tted with a fuse of the same
rating already tted and conforming to BS 1362

and be ASTA approved.

If in doubt consult a qualied electrician who will

be pleased to do this for you.

Non-Rewireable Mains Plug
If your appliance is supplied with a non-

rewireable plug tted to the mains lead and
should the fuse need replacing, you must use an

ASTA approved one (conforming to BS 1362 of
the same rating).

If in doubt, consult a qualied electrician who will

be pleased to do this for you.
If you need to remove the plug - disconnect it

from the mains - and then cut it o the mains

lead and immediately dispose of its safely. Never
attempt to reuse the plug or insert it into a socket
outlet as there is a danger of an electric shock.

.

WARNING:

This Appliance MUST be Earthed

13

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8SERVICINGSAFEGUARDS-MICROWAVERADIATION

It is hazardous for anyone, other than a

qualied service technician, to carry out any

service for repairing operation which involves
removal of any cover which gives protection
against exposure to microwave energy.

The temperature of accessible surfaces may
be high when the appliance is operating.

The high voltage capacitor remains charge
after disconnection; short the negative
terminal of h. V capacitor to the oven chassis
(use a screwdriver) to discharge before
touching.

During servicing below listed parts are liable
to be removed and give access to potentials
above 250V to earth.

Magnetron

High voltage transformer

High voltage capacitor

High voltage diode

High voltage fuse

The following conditions may cause undue
microwave exposure during servicing.

Improper tting of magnetron;

Improper matching of door interlock, door
hinge and door;

Improper tting of switch support;

Door, door seal or enclosure has been
damaged.

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9WARRANTY

Wehopethatyouwillenjoy

yourTowerMicrowave

Ovenformanyyears.

Asathankyoufor

purchasingoneofour

fantasticproducts,

wearegivingyou3years

peaceofmind.

This product is guaranteed for 12 months from
the date of original purchase.
If any defect arises due to faulty materials of

workmanship, the faulty products must be

returned to the place of purchase.
Refund or replacement is at the discretion of
the retailer.

The Following Conditions Apply:

• The product must be returned to the
retailer with proof of purchase.

• The product must be installed and
used in accordance with the instructions
contained in this instruction guide.

• It must be used only for domestic
purposes.

• It does not cover wear and tear, damage,
misuse or consumable parts.

• Tower has limited liability for incidental
or consequential loss or damage.

This guarantee is valid in the UK and Eire Only.

To receive your 3 year

guarantee, simply register

your appliance

online by visiting

www.towerhousewares.co.uk

The standard one year guarantee is only
extended to the maximum available for each
particular product upon registration of the
product within 28 days of purchase. If you
do not register the product with us
within the 28 day period, your product is
guaranteed for 1 year only.

To validate your extended warranty, please
visit www.towerhousewares.co.uk and register
with us online. Alternatively, call our customer
registration line on [phone].

Please note that length of extended warranty

oered is dependent on product type and

that each qualifying product needs to be
registered individually in order to extend its
warranty past the standard 1 year.
Extended warranty is only valid with proof of
purchase.

15

Register online at www.towerhousewares.co.uk for your FREE extended guarantee.

10 YOUR RECEIPT

Ax your store receipt to this page for safe

keeping.

16

Safety and Instruction Manual

Helpline: [phone]

NOTES

17

Register online at www.towerhousewares.co.uk for your FREE extended guarantee.

NOTES

18

Safety and Instruction Manual

Helpline: [phone]

NOTES

19

thank you!

We hope you enjoy your appliance for

many years. As a thank you for purchasing

one of our fantastic products, we are giving

you an extra 2 years peace of mind.

*To receive your extra 2 years guarantee,
register your appliance online by visiting:

www.towerhousewares.co.uk

Should you have a problem with your

appliance, or need any spare parts,

please call our Service Department on:

[phone]

Your warranty becomes void should you decide

to use non Tower spare parts. Spare parts can be

purchased from www.towerhousewares.co.uk

great british design, innovation and excellence since 1912

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