We declare that this product conforms to the following product legislation in accordance with the
following directive(s):
2004/108/EC Electromagnetic Compatibility Directive.
2006/95/EC Low Voltage Directive.
2011/65/EU Restriction of Hazardous Substances Directive.
1935/2004/EC Materials & Articles in Contact With Food (LFGB section 30 & 31).
2009/125/EC Eco-Design of Energy Related Products
RKW Quality Assurance, United Kingdom.
Should you encounter problems or require
a replacement part, contact The Tower
Customer Service Department on:
+44 (0) 333 220 6066.
Any necessary spare parts may be ordered
from the Tower website.
Your warranty becomes void should you decide
to use non Tower spare parts. Spare parts can
be purchased from www.towerhousewares.
co.uk
5
Register online at www.towerhousewares.co.uk for your FREE extended guarantee.
2 IMPORTANT SAFETY INFORMATION
Please read these notes carefully BEFORE using your Tower appliance
• Check that the voltage of the
main circuit corresponds with
the rating of the appliance
before operating.
• If the supply cord or appliance
is damaged, stop using the
appliance immediately and seek
advice from the manufacturer,
its service agent or a similarly
qualied person.
• Do not let the cord hang over
the edge of a table or counter
or let it come into contact with
any hot surfaces.
• Do not carry the appliance by
the power cord.
• Do not use any extension cord
with this appliance.
• Do not pull the plug out by the
cord as this may damage the
plug and/or the cable.
• Switch off at the wall socket
then remove the plug from
the socket when not in use or
before cleaning.
• Switch off and unplug before
tting or removing tools/
attachments, after use and
before cleaning.
• Close supervision is necessary
when any appliance is used by
or near children.
• Children should not play with
the appliance.
• This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved.
• Cleaning and user maintenance
should not be undertaken by
children without supervision.
• Take care when any appliance
is used near pets.
• Do not use this product for
anything other than its intended
use.
6
Safety and Instruction Manual
Helpline: +44 (0) 333 220 6066
• Use only clean cold water, and
let the water run for approx. two
minutes before lling.
• The appliance operates at very
high temperatures.
• Caution: There is danger of
scalding from escaping water or
steam.
• Do not touch any part of the
kettle except the handle when
the appliance is in use and
ensure that the lid is properly
closed.
• This appliance is designed for
heating water only. Never put
any other liquid into the kettle.
• The appliance must be
positioned so that the plug is
accessible.
• If the kettle is overlled, boiling
water may spill over.
• WARNING – Do not remove the
lid while the water is boiling.
• The kettle is only to be used
with the stand provided.
• CAUTION – Ensure that the
kettle is switched off before
removing it from its stand.
• This appliance is intended to
be used in household and
similar applications such as:
Staff kitchen areas in shops,
ofces and other working
environments; by clients in
hotels, motels and other
residential type environments;
farm houses; bed and breakfast
type environments.
• In the unlikely event the
appliance develops a fault,
stop using it immediately and
seek advice from the service
department:
+44 (0) 333 220 6066
• WARNING – Position the lid
so that steam is directed away
from the handle.
7
Register online at www.towerhousewares.co.uk for your FREE extended guarantee.
3 USING YOUR APPLIANCE
Before first use:
1. Remove the parts from the packaging.
2. Prior to initial use, clean your kettle by going
through several boiling cycles, using clean
water with each cycle and lling the kettle
to its upper marking, The water will reach
boiling point after approximately 5 minutes.
The kettle switches off automatically.
3. Your appliance is now ready for normal use.
4. Dispose of the packaging in a responsible
manner.
Using your appliance:
1. Fill the kettle using either the spout or lid.
2. The water level must be between the MAX
and MIN ll lines.
3. Check that the lid is closed correctly.
4. Ensure that the base unit and the base of
your kettle are not wet.
5. Place the kettle onto the base unit and plug
in.
6. Switch the kettle on by pushing the On/Off
switch to the ‘I’ position.
7. Your kettle will begin to boil and will switch
off automatically when it is done. The On/
Off switch will automatically move into the
‘0’ position when done.
8. The kettle can be switched off manually by
putting the On/Off switch to ‘0’.
9. If you need to boil the kettle again, wait for
a few seconds - allow the On/Off switch
time to reset.
10. When you lift the kettle up from the base,
you may see drops of water on the base.
This is just condensation from steam.
11. To avoid splashing or spilling, pour the
kettle slowly and do not over-tilt it.
Tips:
Improve the quality of your drinks by always
using fresh water.
Empty the kettle after each use.
Be economical and do not boil more water than
you need.
Boil Dry Protection:
Your kettle will switch off automatically if you try
to use it with too little water.
If this happens, ensure the On/Off switch is in
the off position, remove it from the base unit and
allow it to cool down before re-lling.
Washable Filter:
Your kettle is tted with a lter. The lter helps to
prevent limescale from getting into your drink.
The lter should be cleaned regularly, in particular
if there are noticeable deposits left on it, or
if pouring is affected in anyway. To clean the
lter, remove it from the kettle and rinse it under
the tap. You can also drop the lter in when
descaling your kettle. Rinse the lter thoroughly
before tting it back into the kettle.
8
Safety and Instruction Manual
Helpline: +44 (0) 333 220 6066
4 TROUBLE SHOOTING & FAQ’S
QuestionsAnswers
1. Only ll the kettle to the max ll line.
Water is coming out
of the spout of the
kettle.
My kettle will not
switch off.
There are water
droplets on the base
unit – should I be
worried?
My kettle will not
switch on.
2. Ensure you wait 10 seconds for the boiling water to settle before
pouring.
3. The kettle may still have de-scaling solutions inside. Follow the full
instructions of your de-scaling agent and make sure to rinse the kettle
thoroughly before use.
1. This may be due to a build-up of limescale – de-scale your kettle
regularly.
2. The lid on your kettle may not be rmly shut. Push the lid down to
ensure a tight t.
No. The water droplets are there due to condensation.
This is completely normal.
1. You may not have enough water in your kettle, causing the boil dry
protection to activate. Make sure the water surpasses the min ll line.
2. Check that the kettle is properly connected to the power supply.
3. The element may be broken. Contact The Tower Customer Service
Department on: +44 (0) 333 220 6066.
9
Register online at www.towerhousewares.co.uk for your FREE extended guarantee.
5 CLEANING & CARE
Cleaning the outside and base unit
1. Remove plug from the mains socket and
allow the appliance to cool down before
cleaning.
2. Do not immerse the base unit of the
appliance in water.
3. Clean the base unit and outside of the
appliance by wiping it with a damp cloth.
A little detergent can be added if needed.
4. Do not use scouring pads, steel wool, any
form of strong solvents or abrasive cleaning
agents to clean the appliance;
they may damage the outside surfaces of
the appliance.
De-scaling
Important: Failure to de-scale your kettle may
invalidate your guarantee.
If you do not de-scale your kettle regularly, the
build-up of limescale may result in the following:
• The kettle taking longer to boil.
• Damage to the heating element.
6 RECYCLING
• The safety cut out may operate prematurely,
switching the kettle off before the water has
boiled.
To minimise scale build-up:
Empty the kettle of water after each use.
Do not allow water to stand in the kettle
overnight.
Using ltered water instead of tap water will help
to reduce limescale build up.
How to de-scale:
Any regular de-scaling agent may be used,
provided the relevant instructions are observed.
Do not ll the kettle to the upper mark to avoid
spillage if the de-scaling agent causes the water
to foam.
To clean the kettle thoroughly of any
de-calcication residues let it go through several
boiling cycles using clean water.
DISPOSAL OF THE UNIT
Appliances bearing the symbol shown here may not be disposed of in domestic rubbish.
You are required to dispose of old electrical and electronic appliances like this separately.
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information
about the recycling of electrical items.
Please visit www.weeeireland.ie for access to information about the recycling of
electrical items purchased in Ireland.
The WEEE directive, introduced in August 2006, states that all electrical items must be recycled,
rather than taken to landll.
Please arrange to take this appliance to your local Civic Amenity site for recycling,
once it has reached the end of its life.
10
Safety and Instruction Manual
Helpline: +44 (0) 333 220 6066
7 WIRING SAFETY FOR UK USE ONLY
FUSE
IMPORTANT
As the colours in the
mains lead of this
appliance may not
correspond with the
coloured markings
identifying the terminals
in your plug, please
proceed as follows:
The wires in the mains lead are coloured in
accordance with the following code:
Blue neutral [N] Brown live [L]
Green/Yellow [EARTH]
Plug Fitting Details (Where Applicable).
The wire coloured blue is the neutral and must be
connected to the terminal marked [N] or coloured
black.
The wire coloured brown is the live wire and
must be connected to the terminal marked [L] or
coloured red.
The wire coloured green/yellow must be
connected to the terminal marked with the letter
[E] or marked
On no account must either the brown or the blue
wire be connected to the [EARTH] terminal
Always ensure that the cord grip is fastened
correctly.
The plug must be tted with a fuse of the same
rating already tted and conforming to BS 1362
and be ASTA approved.
If in doubt consult a qualied electrician who will
be pleased to do this for you.
.
.
Non-Rewireable Mains Plug
If your appliance is supplied with a non-
rewireable plug tted to the mains lead and
should the fuse need replacing, you must use an
ASTA approved one (conforming to BS 1362 of
the same rating).
If in doubt, consult a qualied electrician who will
be pleased to do this for you.
If you need to remove the plug - disconnect it
from the mains - and then cut it off the mains
lead and immediately dispose of its safely. Never
attempt to reuse the plug or insert it into a socket
outlet as there is a danger of an electric shock.
WARNING:
This Appliance MUST be Earthed
11
Register online at www.towerhousewares.co.uk for your FREE extended guarantee.
8 WARRANTY
We hope that you will enjoy
your Tower Kettle for
many years.
As a thank you for
purchasing one of our
fantastic products,
we are giving you 3 years
peace of mind.
This product is guaranteed for 12 months from
the date of original purchase.
If any defect arises due to faulty materials of
workmanship, the faulty products must be
returned to the place of purchase.
Refund or replacement is at the discretion of
the retailer.
The Following Conditions Apply:
• The product must be returned to the
retailer with proof of purchase.
• The product must be installed and
used in accordance with the instructions
contained in this instruction guide.
• It must be used only for domestic
purposes.
• It does not cover wear and tear, damage,
misuse or consumable parts.
• Tower has limited liability for incidental
or consequential loss or damage.
This guarantee is valid in the UK and Eire Only.
To receive your 3 year
guarantee, simply register
your appliance
online by visiting
www.towerhousewares.co.uk
12
The standard one year guarantee is only
extended to the maximum available for each
particular product upon registration of the
product within 28 days of purchase. If you
do not register the product with us
within the 28 day period, your product is
guaranteed for 1 year only.
To validate your extended warranty, please
visit www.towerhousewares.co.uk and register
with us online. Alternatively, call our customer
registration line on +44 (0) 333 220 6066.
Please note that length of extended warranty
offered is dependent on product type and
that each qualifying product needs to be
registered individually in order to extend its
warranty past the standard 1 year.
Extended warranty is only valid with proof of
purchase.
Safety and Instruction Manual
Helpline: +44 (0) 333 220 6066
9 YOUR RECEIPT
Afx your store receipt to this page for safe
keeping.
13
Register online at www.towerhousewares.co.uk for your FREE extended guarantee.
NOTES
14
Safety and Instruction Manual
Helpline: +44 (0) 333 220 6066
NOTES
15
thank you!
We hope you enjoy your appliance for
many years. As a thank you for purchasing
one of our fantastic products, we are giving
you an extra 2 years peace of mind.
*To receive your extra 2 years guarantee,
register your appliance online by visiting:
www.towerhousewares.co.uk
Should you have a problem with your
appliance, or need any spare parts,
please call our Service Department on:
+44 (0) 333 220 6066
Your warranty becomes void should you decide
to use non Tower spare parts. Spare parts can be
purchased from www.towerhousewares.co.uk
great british design, innovation and excellence since 1912
0316.V1
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