TouchStar TouchPC Hawk II User Manual

TouchPC Hawk II

USER GUIDE

TOUCHPC HAWK II 1

1) NOTES, NOTICES AND CAUTIONS 4

ABBREVIATIONS AND ACRONYMS 4 GOOD PRACTICE 5 WHEN USING YOUR DEVICE 6 WHERE TO FIND INFORMATION ABOUT YOUR HAWK II 8

2) ABOUT YOUR HAWK II 9

FRONT, SIDE AND BACK VIEWS 9 USING THE BATTERY 13 REMOVING AND FITTING THE EXPANSION DOOR 17 CONNECTING AUXILIARY EQUIPMENT 18 USING AN OPTIONAL EXPANSION CABLE OR HUB 18 FITTING THE HAWK II INTO THE CRADLE 19 HAWK II QUICK RELEASE CRADLE CONNECTIONS 20 USING A HAWK II HUB 21 USING EXTERNAL ANTENNAS 24 ATTACHING GPS & HSPA ANTENNAS 24 USING MOUNTS AND BRACKETS 25 USING THE DEBUG PORT 26 USING SD / SDIO, SIM & MICRO SD CARDS 27 INSERTING A SD / SDIO CARD INTO THE FULL SD CARD SLOT 27 REMOVING A SD / SDIO CARD FROM THE SLOT 27 INSERTING THE SIM & MICRO SD CARDS 28 PERFORMING A RESET 30 HAWK II HOW TO CLEAR IPSM 31 SCREEN PROTECTORS 35 ORDERING AND FITTING A SCREEN PROTECTOR 35

3) USING MICROSOFT® WINDOWS CE.NET 5.0 36

SCREEN CALIBRATION 36 CONTROL PANEL 38

4) USING MICROSOFT® ACTIVESYNC® 41

ABOUT ACTIVESYNC 41 SERIAL PORT CONNECTION 41 ETHERNET CONNECTION 43 ESTABLISHING AN ACTIVESYNC PARTNERSHIP USING TSSYNC 44

5) APPENDIX 45

SPECIFICATIONS 46 APPLICATION SUPPORT PACKAGE 48 STORAGE TEMPERATURE 49 SHOCK 49 ENVIRONMENTAL 49 REGULATORY NOTICES 49 CE NOTICE (EUROPEAN UNION) 51 CONTACTING TOUCHSTAR TECHNOLOGIES 51

GLOSSARY 52

1) Notes, Notices and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your Hawk II. NOTICE: A NOTICE indicates either potential damage to the hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the ‗Glossary‘ at

the rear of this document.

Reproduction in any manner whatsoever without the written permission of TouchStar Technologies Ltd is strictly forbidden.

Trademarks used in this text: Intel is a registered trademark and XScale is a trademark of Intel Corporation. Microsoft, CE.Net and ActiveSync are registered trademarks of Microsoft Corporation. Bluetooth is a registered trademark owned by Bluetooth SIG, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names of their products. TouchStar Technologies disclaims any proprietary interests in trademarks and trade names other than its own.

Good Practice

CAUTION: Safety Instructions – To ensure your own personal safety

and to help protect your Hawk II from potential damage, please use the following safety guidelines.

SAFETY: General

 Do not attempt to service your Hawk II unless you are a TouchStar

approved trained technician.

 When using an extension cable with your AC adapter ensure that the

total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable.

 Under no circumstances insert any objects into the openings of the

Hawk II, other than the specified cards. Doing so can cause damage to your device and / or electric shock to you.

 Keep the Hawk II away from extreme heat sources such as radiators

and fires.

 Use the AC adapter in a well-ventilated area. Do not cover it with any

items as this may result the adapter to run warmer than it should.

 Use care when handling the adapter during or immediately after

operation as it may become hot.

 Use care when handling CF Cards and SD Cards as they can become

warm during normal operation.

 Clean your Hawk II only with a clean damp cloth.  Do not leave a fixed image displayed on your Hawk II screen for long

periods of time. Screen ‗burn‘ may occur when fixed patterns are displayed on screen for a long time - the default timeouts will normally prevent this.

SAFETY: Power

 Only use TouchStar AC adapters with this Hawk II.  Do not connect the device to a mains electrical socket until you have

checked the AC adapter voltage rating to ensure that the required voltage and frequency matches.

 To remove the Hawk II from all power sources, put it into suspend,

disconnect the AC adapter from the electrical outlet, remove the battery and turn the backup battery off using the appropriate DIP switch.

 Ensure your AC adapter‘s power cable is not located where it can be

tripped over or stepped on.

SAFETY: Battery

 Use only Hawk II batteries with this device.  Take care when carrying or storing a battery as any metal object that

touches across the contacts could result in excessive current flow. This could cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns.

 Do not disassemble the battery. Handle a damaged or leaking battery

with extreme care.

 All batteries shall be controlled in accordance with the ―Handling

Precautions and Prohibitions for Varta Microbattery GmbH Lilon Polymer Pouch Batteries and General Supply Notices‖.

When Using Your Device

The following guidelines will help prevent damage to your device in a normal working environment.

SAFETY: Ergonomic Computing Habits

 Prolonged touch screen use may result in a repetitive strain injury.  Eyestrain can be caused if any display or monitor is viewed for

extended periods of time.

SAFETY: Using the Hawk II

 Care for your Hawk II by keeping it away from excessive temperatures

and bright sunlight.

 Condensation can form on or within the device if the Hawk II is moved

quickly from one extreme temperature to another. Allow the moisture to evaporate before using your Hawk II.

 When disconnecting any cable, only pull on the connector – not the

cable. When pulling keep it evenly aligned to avoid damaging any pins. Before you connect a cable make sure both connectors are correctly oriented and aligned.

SAFETY: Battery Disposal

 For battery replacement please refer to the section in this document on

batteries. Do not dispose of your Hawk II battery. All batteries shall be returned to Touchstar Technologies Ltd. If in doubt please contact a Touchstar for assistance.

Where to Find Information about your Hawk II

What are you looking for?

Find it here:

How do I setup my device and information on auxiliary equipment?

Hawk II User Guide

Information on using my Hawk II

Hawk II User Guide

Connecting to other devices using hard wired and wireless options

Hawk II User Guide

Hawk II updates and detailed technical information

Please contact your Hawk II representative for more information

Up to date information on your Hawk II

www.touchstar.co.uk

Hawk II Product Number and individual Serial Number

Software Updates

Label located in the battery recess.

Contact your local Hawk II Representative for links and passwords

2) About Your Hawk II

Front, Side and Back Views

CAUTION: Before performing any of the procedures in this section,

read and follow the safety instructions in Section 1

Front View

TOUCHSCREEN – Use the TouchScreen to enter information onto your Hawk

II. To prolong the life of your TouchScreen a disposable screen protector is fitted. Only use the recommended tools / methods to activate the TouchScreen. Such as a finger or stylus.

LABEL RECESS AREA - A label recess area is provided to apply branding of the product. A TouchStar label is fitted as standard.

Rugged polycarbonate touch screen

7” TFT 800 x 480

pixel resolution

Label Recess Area

Side View (With Access Door Removed)

Item #

Description

USB Type A

Serial Debug – For Development purposes only.

USB Mini Type A /Mini Type A – USB Communication Port.

SD / SDIO Secure Digital Card Slot – For memory expansion and SDIO expansion

J-Tag

Debug – Press to enter debug mode.

Hard/Soft Reset Button - Reset Hawk II without removing battery

Rear View (With Expansion Door and Battery Removed)

Item #

Description

SIM Card Slot - HSPA Mobile Broadband / Voice calls

Micro SD Card Slot

Battery Contact Pad – Provides Electrical connection for Lithium Ion battery

Imager - For capture of 1D & 2D Barcodes

3 Megapixel Colour Camera - For high quality images

High Power white LED Flash and video - Provides illumination in poor lighting conditions

Fixing for straps (2 per side)

Securing port for seating in Quick Release Cradle

Speaker – To provide high quality audio

Rear View (with battery fitted)

Item #

Description

Mobile Broadband - HSPA external Antenna Communication Port via Cradle

Cradle Interface - Permits connection via Quick Release cradle

GPS - SIRF IV external Antenna Communication Port via Cradle

ATEX Label – Identifies the ATEX Category that Unit is approved to

Battery Warning Label

Using the Battery

If you are using your Hawk II for the first time you must install and charge the battery. Once the battery is charged the Battery Status Utility will display its status.

NOTICE: Do not use your Hawk II until the battery has been charged for at least 4 hours. When charging, in the taskbar a lightening symbol will appear.

Installing and Removing the Battery

To install the battery:

1) If a SIM card is required, make sure it is fitted

2) Align the tongue on the top edge of the battery with the

corresponding slot in the battery bay.

3) Pivot the battery down until the battery is fully inserted. Push battery

clip down to lock.

NOTE: As soon as the battery is inserted the Hawk II will power up.

To Remove the Battery:

1) Insert tool in slot to

lift locking tab.

2) The battery will ‗sit

up‘ slightly allowing you to

lift it up and out.

NOTE: The Hawk II part number and unique serial number are located underneath the battery. You will need the serial number of the device should you need to contact TouchStar Technologies.

Charging the Battery

Use one of the following options to charge the main battery

 To charge the battery when it is fitted in the Hawk II firstly connects

an AC adapter to the Cradle and plug into a mains electrical socket. Fit the Hawk II to the Cradle.

 Remove the battery from the Hawk II and fit into the battery

charger (available separately).

If the main battery is low, it will switch off to maintain the cell‘s

performance – the battery should be fully charged as soon as it is drained.

To recover from a critically low battery:

1) See above

2) Replace with a fully charged battery (removing the critically low

battery will not affect any settings if the backup cell is turned on – see DIP Switch Settings)

The main battery will last for approximately 4.5 hours during normal working conditions. Around 2.5 hours if the backlight is continuously on.

Backup Battery Information

Your Hawk II is fitted with an internal backup battery which in the event of power loss from the main battery will store your device settings together with any application software stored in RAM.

The backup battery will not power the unit. If the main battery runs flat or is removed you will not be able to turn the Hawk II on until it is replaced. During the charging of the main battery the backup battery is also charged.

A fully charged Backup Battery will store your Hawk II‘s vital settings for approximately 30 days.

Looking After Your Hawk II Batteries

All batteries shall be controlled in accordance with the ―Handling Precautions and Prohibitions for Varta Microbattery GmbH Lilon Polymer Pouch Batteries and General Supply Notices‖.

The cells in your Hawk II battery are Lithium Ion which makes them ideal for sitting on permanent charge (for example in a Cradle). However, if you plan on putting your device in storage for any period of time you must periodically charge and discharge the batteries (also known as cycling).

Storing Batteries

Ensure your Hawk II battery is stored between -20°c and +50°c. Storing it outside this range will result in diminished battery life.

Your Hawk II battery must be cycled once every 30 days whilst in storage.

Battery Disposal

All batteries shall be returned to TouchStar Technologies Ltd for disposal.

Removing and Fitting the Expansion Door

1. To remove the

expansion door carefully place a suitable tool in the slot under the aluminium securing latch and carefully lever the locking latch upwards to release the door.

2. To fit the

expansion door locate the 2 tongues on the base of door into the mating slots in the Hawk II. Secure the door in place by pushing the securing latch flush to the door face.

+ 37 hidden pages

TouchStar TouchPC Hawk II User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual