Touchboards Walk-and-Talk Installation And Operation Manual

Walk-and-Talk™

Interactive Whiteboard

Installation and Operation Guide

Part number 370-0196-02
©2006 PolyVision Corporation
All rights reserved

Information in this document is subject to change without notice.
Reproduction in any manner without written permission of PolyVision
Corporation is forbidden.

PolyVision is a registered trademark of Steelcase, Inc. Walk-and-Talk
and Lightning are trademarks of PolyVision Corporation.

PolyVision Corporation reserves the right to make changes in product
design, or detail, and to discontinue any product or material without
notice.

This product is covered by one or more of the following patents:
Canada 2,100,624; EPO 600,576; EPO 871,935; Germany
69,321,445; US 4,777,329; US 5,248,856; US 5,327,161; US
5,434,370; US 5,583,323; US 5,585,605; US 5,665,942; US
5,790,114; US 5,838,309 US 6,353,193; US 6,355,895; US
6,445,384; Other patents pending.

Table of Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Options and Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Register Your Walk-and-Talk Whiteboard. . . . . . . . . . . . . . . . . . . . . . . 4

Installing Your Walk-and-Talk Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . 5

What Comes in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Preparing to Mount the Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . 6

Mounting the Whiteboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Preparing the Walk-and-Talk Whiteboard for Use . . . . . . . . . . . . . . . . . . . 10

Connecting Power and Data to the Board . . . . . . . . . . . . . . . . . . . . . 10

Preparing to Connect Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting the Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Windows System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Macintosh System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the Driver on Your Computer . . . . . . . . . . . . . . . . . . . . . . 11

LED and Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

LED Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the Remote Control Holster . . . . . . . . . . . . . . . . . . . . . . . . . 15

Adding Batteries to the Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Adding Batteries to the Eraser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Your Walk-and-Talk Interactive Whiteboard . . . . . . . . . . . . . . . . . . 18

Using Dry-Erase Markers with Your Board . . . . . . . . . . . . . . . . . . . . . 18

Projecting Your Computer onto the Whiteboard . . . . . . . . . . . . . . . . . 19

Getting Started with Your Projector . . . . . . . . . . . . . . . . . . . . . . . . 19

Marking-Up Your Projected Computer . . . . . . . . . . . . . . . . . . . . . . 21

Writing Notes Next to a Projected Image . . . . . . . . . . . . . . . . . . . . 21

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Remote Control Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Remote Control Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing and Using Walk-and-Talk Wireless . . . . . . . . . . . . . . . . . . . . . . . 26

What Comes With the Wireless Option. . . . . . . . . . . . . . . . . . . . . . . . 26

Installing the Wireless Plug-in Adapter Card . . . . . . . . . . . . . . . . . . . . 26

Connecting the Wireless Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . 28

Connecting Power to Whiteboards. . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Establishing the Wireless Communication Link . . . . . . . . . . . . . . . . . . 29

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Walk-and-Talk

Table of Contents 1

Configuring the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

If the Communication Link Breaks . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Troubleshooting Wireless Communication . . . . . . . . . . . . . . . . . . . . . 31

LED Status Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Replacing the Eraser Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Cleaning the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

How to Obtain Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

CE Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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Walk-and-Talk

2 Installation and Operation Guide

VERVIEW

O

Congratulations on your purchase of a PolyVision® Walk-and-Talk™ or
Walk-and-Talk Lightning™ interactive whiteboard.

This manual describes how to install and use the Walk-and-Talk (WT) and
Walk-and-Talk Lightning (WTL) interactive whiteboards, and the Walk-and­Talk Wireless option. For more information about using these interactive
whiteboards, refer to the
you computer with the Walk-and-Talk driver.

To view the user guide in Windows:

•

Click “Start” in the lower left corner of your desktop, choose
“Programs,” then “PolyVision,” and then “Walk-and-Talk User Guide.”

To view the user guide on a Macintosh:

•

Navigate to the “Applications” folder on your start-up disk, and
double-click “Walk-and-Talk User Guide” in the Walk-and-Talk folder.

Overview 3

Walk-and-Talk User Guide

which is installed on

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Walk-and-Talk

O

PTIONS AND CONSIDERATIONS

This manual describes how to install the PolyVision Walk-and-Talk (WT) and
Walk-and-Talk Lightning (WTL) interactive whiteboards.

When you install these whiteboards, you can mount them to:

Sheetrock, brick, cinderblock, plaster, or metal.

•

A mobile stand available from your PolyVision dealer.

•

•

The Walk-and-Talk Power and Data Track System, a power and data
track system that works over an existing whiteboard or on a blank wall
to allow the whiteboard to slide.

You can also add wireless infrared communication between the board and
your computer by installing the Walk-and-Talk Wireless option.

Each board weighs 51 to 102 pounds (23 to 46 kg). Plan your installation
work accordingly. Two people are needed for portions of this installation.

You will need to provide these tools:

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R

EGISTER YOUR WALK-AND-TALK WHITEBOARD

By registering your product, your warranty is automatically extended by
three years and you will receive enhanced customer service with
information on software upgrades.

To register your Walk-and-Talk product:

Register on-line at:

•

www.polyvision.com/support/register.asp

Walk-and-Talk

4 Installation and Operation Guide

NSTALLING YOUR

I

HAT COMES IN THE BOX

W

ALK-AND-TALK

W

HITEBOARD

W

1

remote control

2

remote control holster and two thumbscrews

3

remote control batteries (AAA)

4

eraser batteries (AAA)

5

eraser

6

stylus

7

power adapter (WT 1400, 1600, 1800 only)

8

USB cable with PolyKey for driver installation

9

two remote control lanyards: one wrist-sized, one neck-sized

10

this guide

11

six (14xx or 16xx models) or eight (18xx models) sheet rock anchors

12

six (14xx or 16xx models) or eight (18xx models) screws

13

three (14xx or 16xx models) or four (18xx models) wall brackets

14

Installation Quick Start

15

driver installation CD (for Windows 98 users only)

16

two safety straps and screws

Installing Your Walk-and-Talk Whiteboard 5

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Walk-and-Talk

P

REPARING TO MOUNT THE WHITEBOARD

These instructions guide you through installing your interactive whiteboard
on a sheetrock wall. If your wall material is some other substance, such as
concrete or brick, use these instructions as a guideline but install
appropriate anchors to secure the unit to the wall.

Locate and have ready to use:

•

tape measure

•

phillips screwdriver

•

drill

•

level

•

safety glasses

•

pencil

•

stud finder

•

step stool
models WT or WTL 14xx or 16xx: three wall brackets and six

•

sheetrock anchors with screws

•

models WT or WTL18xx: four wall brackets and eight sheetrock
anchors with screws

•

safety straps and screws

note:NOTE:

Instructions and fasteners are provided to help you install the whiteboard
when walls have metal or wood studs. Be sure to locate wall studs and use

™

them to drive mounting screws whenever possible.

To position the wall brackets:

1

Choose a location on the wall with convenient access to your
computer, an AC power outlet, and a projector or network connection,
as appropriate.

2

Where possible, locate wall studs and select drill hole locations that
align with wall studs. Sheetrock anchors are provided in case studs
cannot be used.

Walk-and-Talk

6 Installation and Operation Guide

3

Carefully mark three (WT or WTL 14xx or 16xx) or four (WT or WTL
18xx) drill hole locations as indicated in the table and illustration below,
based on your Walk-and-Talk model. Measurements are for a
standard (adult) height whiteboard*:

MODEL 14XX 16XX 18XX

A: Distance from floor to top holes*

B: Distance between top holes

C: Distance from floor to bottom

holes*

71"

1803 mm

32"

813 mm

40.25"

1022 mm

75"

1905 mm

48"

1219 mm

36.25"

920 mm

75"

1905 mm

72" or 80"**
1823 mm or

2032 mm

36.25"

920 mm

*To allow access for young children, reduce vertical measurements by
6 inches (152 mm).

**Choose either 72" or 80" (1823 mm or 2032 mm), whichever distance
enables you to fasten the wall bracket to a wall stud.

18xx 16xx 14xx

B

B

B

A A AC

C

4

Using a wall bracket as a template, mark the lower screw hole

C

locations for each wall bracket.

5

If installing in sheetrock, install six (WT or WTL 14xx or 16xx) or eight
(WT or WTL 18xx) sheetrock anchors in the wall at the marked hole
locations. If installing on some other substance such as concrete or
brick, use appropriate anchors.

Installing Your Walk-and-Talk Whiteboard 7

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Walk-and-Talk

MOUNTING THE WHITEBOARD

To mount the wall brackets:

1 Fasten the two top wall brackets to the wall anchors with a safety

strap sandwiched between the wall bracket and the wall.

2 Fasten the bottom wall bracket(s) to the wall.
3 Ensure that the screws are snug.

To mount the whiteboard:

1 With the help of an assistant, lift the whiteboard and hang it on the wall

brackets.

2 Slide the whiteboard carefully to align the safety straps with the holes

in the top of the whiteboard.

Walk-and-Talk™

8 Installation and Operation Guide

3 Fold over and fasten the two safety straps to the whiteboard using the

screws provided.

4 Using scissors, snip off the safety straps’ finger tabs.

Installing Your Walk-and-Talk Whiteboard 9

Walk-and-Talk™

PREPARING THE WALK-AND-TALK WHITEBOARD FOR USE

CONNECTING POWER AND DATA TO THE BOARD

PREPARING TO CONNECT CABLES

Locate and have ready to use:

• Power adapter (WT 1400, 1600, or 1800 models only)

• USB cable with PolyKey

POWERING THE WHITEBOARD

To connect power to your WT 1400, 1600, or 1800 interactive whiteboard:

• Plug the power adapter into a power outlet and to the board.

note:NOTE:

All WTL and WT 1410, 1610, or 1810 models are powered through a USB
connection to your computer. If you are using these models, there is no
power connection to the board unless you are also using the Walk-and-Talk
Wireless option. In that case, the USB connection is replaced by infrared
wireless communication, so a power connection is required for whiteboard
power. Refer to “Connecting Power to Whiteboards” on page 30.

Walk-and-Talk™

10 Installation and Operation Guide

The Power/Status LED on the lower left corner of the board glows solid
yellow until the Walk-and-Talk driver on your computer is communicating
with the board, then it turns green. Refer to “LED and Status Messages” on
page 13.

DRIVER INSTALLATION

WINDOWS SYSTEM REQUIREMENTS

To use Walk-and-Talk, your Windows-based computer must have:

• Windows 98, ME, 2000, XP, or Tablet XP

• VGA HD-15 video port

• USB port

MACINTOSH SYSTEM REQUIREMENTS

To use Walk-and-Talk, your Macintosh computer must have:

• PowerPC G3 or higher or Intel-based processor

• Mac OS X 10.2 or higher

• VGA HD-15 video port

• USB port

INSTALLING THE DRIVER ON YOUR COMPUTER

The Walk-and-Talk driver is always close at hand. You need no installation
disk or CD-ROM (unless you are using Windows 98: a CD-ROM is included
for Windows 98 users). Driver installation takes place when you connect
the PolyKey on the Walk-and-Talk USB cable to your computer’s USB port.

To install the Walk-and-Talk driver on your computer using a Macintosh or
Windows ME, 2000, XP, or Tablet XP:

1 Locate the Walk-and-Talk USB cable.

Walk-and-Talk™

Preparing the Walk-and-Talk Whiteboard for Use 11