Touchboards Walk-and-Talk Installation And Operation Manual

Walk-and-Talk™

Interactive Whiteboard

Installation and Operation Guide

Part number 370-0196-02
©2006 PolyVision Corporation
All rights reserved

Information in this document is subject to change without notice.
Reproduction in any manner without written permission of PolyVision
Corporation is forbidden.

PolyVision is a registered trademark of Steelcase, Inc. Walk-and-Talk
and Lightning are trademarks of PolyVision Corporation.

PolyVision Corporation reserves the right to make changes in product
design, or detail, and to discontinue any product or material without
notice.

This product is covered by one or more of the following patents:
Canada 2,100,624; EPO 600,576; EPO 871,935; Germany
69,321,445; US 4,777,329; US 5,248,856; US 5,327,161; US
5,434,370; US 5,583,323; US 5,585,605; US 5,665,942; US
5,790,114; US 5,838,309 US 6,353,193; US 6,355,895; US
6,445,384; Other patents pending.

Table of Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Options and Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Register Your Walk-and-Talk Whiteboard. . . . . . . . . . . . . . . . . . . . . . . 4

Installing Your Walk-and-Talk Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . 5

What Comes in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Preparing to Mount the Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . 6

Mounting the Whiteboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Preparing the Walk-and-Talk Whiteboard for Use . . . . . . . . . . . . . . . . . . . 10

Connecting Power and Data to the Board . . . . . . . . . . . . . . . . . . . . . 10

Preparing to Connect Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting the Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Windows System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Macintosh System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the Driver on Your Computer . . . . . . . . . . . . . . . . . . . . . . 11

LED and Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

LED Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the Remote Control Holster . . . . . . . . . . . . . . . . . . . . . . . . . 15

Adding Batteries to the Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Adding Batteries to the Eraser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Your Walk-and-Talk Interactive Whiteboard . . . . . . . . . . . . . . . . . . 18

Using Dry-Erase Markers with Your Board . . . . . . . . . . . . . . . . . . . . . 18

Projecting Your Computer onto the Whiteboard . . . . . . . . . . . . . . . . . 19

Getting Started with Your Projector . . . . . . . . . . . . . . . . . . . . . . . . 19

Marking-Up Your Projected Computer . . . . . . . . . . . . . . . . . . . . . . 21

Writing Notes Next to a Projected Image . . . . . . . . . . . . . . . . . . . . 21

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Remote Control Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Remote Control Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing and Using Walk-and-Talk Wireless . . . . . . . . . . . . . . . . . . . . . . . 26

What Comes With the Wireless Option. . . . . . . . . . . . . . . . . . . . . . . . 26

Installing the Wireless Plug-in Adapter Card . . . . . . . . . . . . . . . . . . . . 26

Connecting the Wireless Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . 28

Connecting Power to Whiteboards. . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Establishing the Wireless Communication Link . . . . . . . . . . . . . . . . . . 29

™

Walk-and-Talk

Table of Contents 1

Configuring the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

If the Communication Link Breaks . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Troubleshooting Wireless Communication . . . . . . . . . . . . . . . . . . . . . 31

LED Status Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Replacing the Eraser Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Cleaning the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

How to Obtain Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

CE Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

™

Walk-and-Talk

2 Installation and Operation Guide

VERVIEW

O

Congratulations on your purchase of a PolyVision® Walk-and-Talk™ or
Walk-and-Talk Lightning™ interactive whiteboard.

This manual describes how to install and use the Walk-and-Talk (WT) and
Walk-and-Talk Lightning (WTL) interactive whiteboards, and the Walk-and­Talk Wireless option. For more information about using these interactive
whiteboards, refer to the
you computer with the Walk-and-Talk driver.

To view the user guide in Windows:

•

Click “Start” in the lower left corner of your desktop, choose
“Programs,” then “PolyVision,” and then “Walk-and-Talk User Guide.”

To view the user guide on a Macintosh:

•

Navigate to the “Applications” folder on your start-up disk, and
double-click “Walk-and-Talk User Guide” in the Walk-and-Talk folder.

Overview 3

Walk-and-Talk User Guide

which is installed on

™

Walk-and-Talk

O

PTIONS AND CONSIDERATIONS

This manual describes how to install the PolyVision Walk-and-Talk (WT) and
Walk-and-Talk Lightning (WTL) interactive whiteboards.

When you install these whiteboards, you can mount them to:

Sheetrock, brick, cinderblock, plaster, or metal.

•

A mobile stand available from your PolyVision dealer.

•

•

The Walk-and-Talk Power and Data Track System, a power and data
track system that works over an existing whiteboard or on a blank wall
to allow the whiteboard to slide.

You can also add wireless infrared communication between the board and
your computer by installing the Walk-and-Talk Wireless option.

Each board weighs 51 to 102 pounds (23 to 46 kg). Plan your installation
work accordingly. Two people are needed for portions of this installation.

You will need to provide these tools:

™

R

EGISTER YOUR WALK-AND-TALK WHITEBOARD

By registering your product, your warranty is automatically extended by
three years and you will receive enhanced customer service with
information on software upgrades.

To register your Walk-and-Talk product:

Register on-line at:

•

www.polyvision.com/support/register.asp

Walk-and-Talk

4 Installation and Operation Guide

NSTALLING YOUR

I

HAT COMES IN THE BOX

W

ALK-AND-TALK

W

HITEBOARD

W

1

remote control

2

remote control holster and two thumbscrews

3

remote control batteries (AAA)

4

eraser batteries (AAA)

5

eraser

6

stylus

7

power adapter (WT 1400, 1600, 1800 only)

8

USB cable with PolyKey for driver installation

9

two remote control lanyards: one wrist-sized, one neck-sized

10

this guide

11

six (14xx or 16xx models) or eight (18xx models) sheet rock anchors

12

six (14xx or 16xx models) or eight (18xx models) screws

13

three (14xx or 16xx models) or four (18xx models) wall brackets

14

Installation Quick Start

15

driver installation CD (for Windows 98 users only)

16

two safety straps and screws

Installing Your Walk-and-Talk Whiteboard 5

™

Walk-and-Talk

P

REPARING TO MOUNT THE WHITEBOARD

These instructions guide you through installing your interactive whiteboard
on a sheetrock wall. If your wall material is some other substance, such as
concrete or brick, use these instructions as a guideline but install
appropriate anchors to secure the unit to the wall.

Locate and have ready to use:

•

tape measure

•

phillips screwdriver

•

drill

•

level

•

safety glasses

•

pencil

•

stud finder

•

step stool
models WT or WTL 14xx or 16xx: three wall brackets and six

•

sheetrock anchors with screws

•

models WT or WTL18xx: four wall brackets and eight sheetrock
anchors with screws

•

safety straps and screws

note:NOTE:

Instructions and fasteners are provided to help you install the whiteboard
when walls have metal or wood studs. Be sure to locate wall studs and use

™

them to drive mounting screws whenever possible.

To position the wall brackets:

1

Choose a location on the wall with convenient access to your
computer, an AC power outlet, and a projector or network connection,
as appropriate.

2

Where possible, locate wall studs and select drill hole locations that
align with wall studs. Sheetrock anchors are provided in case studs
cannot be used.

Walk-and-Talk

6 Installation and Operation Guide

3

Carefully mark three (WT or WTL 14xx or 16xx) or four (WT or WTL
18xx) drill hole locations as indicated in the table and illustration below,
based on your Walk-and-Talk model. Measurements are for a
standard (adult) height whiteboard*:

MODEL 14XX 16XX 18XX

A: Distance from floor to top holes*

B: Distance between top holes

C: Distance from floor to bottom

holes*

71"

1803 mm

32"

813 mm

40.25"

1022 mm

75"

1905 mm

48"

1219 mm

36.25"

920 mm

75"

1905 mm

72" or 80"**
1823 mm or

2032 mm

36.25"

920 mm

*To allow access for young children, reduce vertical measurements by
6 inches (152 mm).

**Choose either 72" or 80" (1823 mm or 2032 mm), whichever distance
enables you to fasten the wall bracket to a wall stud.

18xx 16xx 14xx

B

B

B

A A AC

C

4

Using a wall bracket as a template, mark the lower screw hole

C

locations for each wall bracket.

5

If installing in sheetrock, install six (WT or WTL 14xx or 16xx) or eight
(WT or WTL 18xx) sheetrock anchors in the wall at the marked hole
locations. If installing on some other substance such as concrete or
brick, use appropriate anchors.

Installing Your Walk-and-Talk Whiteboard 7

™

Walk-and-Talk

MOUNTING THE WHITEBOARD

To mount the wall brackets:

1 Fasten the two top wall brackets to the wall anchors with a safety

strap sandwiched between the wall bracket and the wall.

2 Fasten the bottom wall bracket(s) to the wall.
3 Ensure that the screws are snug.

To mount the whiteboard:

1 With the help of an assistant, lift the whiteboard and hang it on the wall

brackets.

2 Slide the whiteboard carefully to align the safety straps with the holes

in the top of the whiteboard.

Walk-and-Talk™

8 Installation and Operation Guide

3 Fold over and fasten the two safety straps to the whiteboard using the

screws provided.

4 Using scissors, snip off the safety straps’ finger tabs.

Installing Your Walk-and-Talk Whiteboard 9

Walk-and-Talk™

PREPARING THE WALK-AND-TALK WHITEBOARD FOR USE

CONNECTING POWER AND DATA TO THE BOARD

PREPARING TO CONNECT CABLES

Locate and have ready to use:

• Power adapter (WT 1400, 1600, or 1800 models only)

• USB cable with PolyKey

POWERING THE WHITEBOARD

To connect power to your WT 1400, 1600, or 1800 interactive whiteboard:

• Plug the power adapter into a power outlet and to the board.

note:NOTE:

All WTL and WT 1410, 1610, or 1810 models are powered through a USB
connection to your computer. If you are using these models, there is no
power connection to the board unless you are also using the Walk-and-Talk
Wireless option. In that case, the USB connection is replaced by infrared
wireless communication, so a power connection is required for whiteboard
power. Refer to “Connecting Power to Whiteboards” on page 30.

Walk-and-Talk™

10 Installation and Operation Guide

The Power/Status LED on the lower left corner of the board glows solid
yellow until the Walk-and-Talk driver on your computer is communicating
with the board, then it turns green. Refer to “LED and Status Messages” on
page 13.

DRIVER INSTALLATION

WINDOWS SYSTEM REQUIREMENTS

To use Walk-and-Talk, your Windows-based computer must have:

• Windows 98, ME, 2000, XP, or Tablet XP

• VGA HD-15 video port

• USB port

MACINTOSH SYSTEM REQUIREMENTS

To use Walk-and-Talk, your Macintosh computer must have:

• PowerPC G3 or higher or Intel-based processor

• Mac OS X 10.2 or higher

• VGA HD-15 video port

• USB port

INSTALLING THE DRIVER ON YOUR COMPUTER

The Walk-and-Talk driver is always close at hand. You need no installation
disk or CD-ROM (unless you are using Windows 98: a CD-ROM is included
for Windows 98 users). Driver installation takes place when you connect
the PolyKey on the Walk-and-Talk USB cable to your computer’s USB port.

To install the Walk-and-Talk driver on your computer using a Macintosh or
Windows ME, 2000, XP, or Tablet XP:

1 Locate the Walk-and-Talk USB cable.

Walk-and-Talk™

Preparing the Walk-and-Talk Whiteboard for Use 11

2 Connect the PolyKey on the USB cable to your computer’s USB port.

3 Installation should begin automatically. If it does not:

Windows: double-click “My Computer” on your desktop and double­click the removable disk drive named “PolyKey.” Installation begins.
Macintosh: double-click the PolyKey icon on your desktop, double­click the “Macintosh” folder, and double-click “Walk-and-Talk Installer.”
Installation begins.

4 Follow the prompts you see on the screen to complete the installation.

On a Macintosh, your system automatically reboots.

To install the Walk-and-Talk driver on a computer using Windows 98:

1 Turn on your computer and wait for Windows to start. For best results,

make sure no applications are running.

2 Place the Walk-and-Talk software CD in your CD-ROM drive. The

setup program starts. If the setup program does not start, open
Windows Explorer and double-click “Setup.exe” on the CD.

3 Follow the prompts to install the software.
4 Restart, if prompted.

Walk-and-Talk™

12 Installation and Operation Guide

When installation is complete, a message appears on your computer
screen and the Walk-and-Talk icon appears in your system tray (Windows)
or system menu (Macintosh).

Walk-and-Talk icon

system tray (Windows)

system menu (Macintosh)

Walk-and-Talk icon

To start using the Walk-and-Talk driver:

1 In Windows: disconnect the PolyKey.

On a Macintosh: drag the PolyKey icon to the Trash or choose “Eject”
from the File menu, then disconnect the PolyKey.

2 Connect the USB cable to your computer’s USB port and the other

cable end to your interactive whiteboard. The whiteboard’s Power/
Status LED should turn green. If it remains yellow, the driver is not
properly installed.

The Walk-and-Talk driver runs unobtrusively in the background whenever
your computer is on and connected to the interactive whiteboard via the
USB cable.

LED AND STATUS MESSAGES

Your Walk-and-Talk whiteboard provides both LED and audible feedback to
indicate the status of your system.

Preparing the Walk-and-Talk Whiteboard for Use 13

Walk-and-Talk™

LED STATUS INDICATORS

LED indicators on the lower left edge of the board provide information
about the status of the board.

The table below explains the Power/Status LED indications.

POWER/STATUS LED MEANING

Off No power to the board.

Solid yellow Hardware is working, but the Walk-and-Talk driver is not

Blinking yellow Processing a command.

Green Ready to use.

Red Hardware problem.

communicating.

Hardware is working, communicating with the Walk-and-Talk
driver.

The table below explains the Ink Recorded LED indications.

INK RECORDED LED MEANING

Off The Walk-and-Talk driver believes there is no dry-erase ink on the

Red The Walk-and-Talk driver believes there is dry-erase ink on the

whiteboard.

board. Press the Erase All button on the remote control if this
LED is red and there is no dry-erase ink on the board.

Walk-and-Talk™

14 Installation and Operation Guide

The table below explains the Pen Mode Active LED indications.

PEN MODE ACTIVE LED MEANING

Off The Walk-and-Talk whiteboard is not in projection mode, or

Yellow The board is in pen mode. Use a finger or stylus to draw on

while in projection mode, the cursor is active. Tap on the
board to move the computer’s mouse cursor.

top of the projected image.

The table below explains the Projection Mode Active LED indications.

PROJECTION MODE

A

CTIVE LED

Off The Walk-and-Talk whiteboard is capturing dry-erase ink

Yellow The Walk-and-Talk whiteboard is controlling the computer

Blinking yellow Projection alignment is needed. Press the Projection button

over the entire surface of the board and is not controlling the
computer.

where the image is projected and capturing dry-erase ink
elsewhere.

on the remote control to re-align the image.

MEANING

SOUNDS

While you use your Walk-and-Talk whiteboard, sounds indicate the status
of the system. You can disable or enable sounds; refer to the on-line Walk-
and-Talk User Guide for information about sounds and other driver options.

The following sounds indicate the whiteboard status:

SOUND CONDITION

Fanfare Software launch or power on

Flop Software exit or critical hardware errors

Click Alignment point tapped or remote button pressed

INSTALLING THE REMOTE CONTROL HOLSTER

If you are standing next to your whiteboard, it is easy to use the remote
control while it is resting in the holster on the edge of the board. The remote

Preparing the Walk-and-Talk Whiteboard for Use 15

Walk-and-Talk™

control holster fits on either edge of the whiteboard and is easy to raise or
lower.

To install the holster:

1 Gently wrap the holster bracket onto the left edge of the whiteboard.

Do not force it.

2 Position the holster at a convenient height and secure it by tightening

the two thumbscrews.

To raise or lower the holster:

1 Loosen the two thumbscrews that hold the holster to the board.
2 Slide the holster up or down.

To move the holster to the other side of the board:

1 Loosen the two thumbscrews that hold the holster to the board.
2 Remove the thumbscrew on the back of the holster, reverse the

bracket position, and replace the thumbscrew again.

3 Position the holster on the opposite whiteboard edge.
4 Tighten the two thumbscrews that hold the holster to the board.

Walk-and-Talk™

16 Installation and Operation Guide

ADDING BATTERIES TO THE REMOTE

The Walk-and-Talk infrared remote control uses two AA batteries
(provided).

To add batteries:

• Press down and pull back to release the battery compartment door.

ADDING BATTERIES TO THE ERASER

The Walk-and-Talk eraser uses two AAA batteries (provided).
To add batteries:

1 Gently peel back the soft eraser handle to expose the battery

compartment.

2 Insert the batteries as marked. Make sure that you place the batteries

in with the positive terminals on the positive (+) side.

Preparing the Walk-and-Talk Whiteboard for Use 17

Walk-and-Talk™

USING YOUR WALK-AND-TALK INTERACTIVE WHITEBOARD

USING DRY-ERASE MARKERS WITH YOUR BOARD

Your Walk-and-Talk whiteboard senses writing and erasing by detecting
pressure.

• Use only the eraser provided with your whiteboard.

• Use firm consistent pressure.

• Make sure there is only one point of contact at a time.

note:NOTE:

The whiteboard surface can be damaged by sharp objects, such as
ballpoint pens and rulers.

To write on the board:

1 Choose a dry-erase marker.
2 Press the ink color button on the remote control corresponding to the

marker color.

3 Write on the board.

When you write on the board, the red “Ink Recorded” LED glows to
indicate that the computer has detected your writing. Refer to “LED and
Status Messages” on page 13.

You can save your notes as a digital image on your computer. To save your
writing:

• Press the Save button on your remote control. A snapshot of the

writing is saved on your computer.

To erase writing on the board:

• Use the eraser provided.

To erase everything and start fresh, press the Erase All button on the
remote control.

Walk-and-Talk™

18 Installation and Operation Guide

PROJECTING YOUR COMPUTER ONTO THE WHITEBOARD

When you use the Walk-and-Talk whiteboard with a projector connected to
your computer, a variety of powerful options becomes available. You can:

• control your computer from the whiteboard using your finger, the

stylus, or the remote control

• run slide presentations and other software either from the whiteboard

or using the remote control

• mark-up and capture snapshots of your computer screen plus any

writing on the board

GETTING STARTED WITH YOUR PROJECTOR

Cable connections between your computer, the board, and the projector
enable you to control your computer from the Walk-and-Talk whiteboard.

Getting started is simply a matter of connecting your projector to your
computer using the video cable that is provided with your projector.

To set up the projector:

1 Locate your projector’s video cable and connect it to the video port of

your computer.

Using Your Walk-and-Talk Interactive Whiteboard 19

Walk-and-Talk™

2 Connect the other end of the video cable to your projector.
3 Connect the projector’s power cord to an outlet.
4 Turn on the projector and focus your computer screen squarely onto

your whiteboard. The projected image does not need to fill the white
area.

To align the projected image with a Walk-and-Talk Lightning (WTL)
whiteboard:

1 Assure that at least half of the projected image is actually projected

onto the board.

2 Press the Projection button on the remote control one time.

To align the projected image with Walk-and-Talk (WT) whiteboard:

1 Make sure your computer is connected to the board and Walk-and-

Talk driver is installed. The Power/Status LED on the lower left corner
board should be green.

2 Press the Projection button on the remote control. The following

alignment window projects from the computer to the board.

3 Using your finger or the stylus, touch exactly on each corner of the

projected screen, following instructions you see on the board. (By
default, you touch the four corner points of the projected screen. But
your board may be configured so that you touch four, eight, or 16
points.) When alignment is complete, you are ready to begin using
your computer and whiteboard in projection mode. The Projection
LED at the lower left corner of the board glows yellow while you are in
projection mode.

Walk-and-Talk™

20 Installation and Operation Guide

To exit projection mode when you are finished operating your computer
from the board:

• Press the Projection button on the remote control again.

MARKING-UP YOUR PROJECTED COMPUTER DESKTOP

While your computer desktop is projected on the interactive whiteboard,
the Walk-and-Talk driver enables you to draw, highlight, and write over the
projected image using your finger or the stylus. This type of writing is called
“mark-up” and it is part of the projected image, not physical ink.

To mark-up the projected computer image:

1 Press the Cursor/Pen button on the remote control. The cursor

changes from an arrow to a pen. (Press the Cursor/Pen button again
to return to mouse operations.)

2 Write over the projected computer image on the board using your

finger or the stylus as shown above on the right.

WRITING NOTES NEXT TO A PROJECTED IMAGE

While in projection mode, you can also use a dry-erase marker to write
notes on the board beside the projected image from your computer.

Snapshots include everything you see, including any writing, the computer
projection, and mark-ups.

Walk-and-Talk™

Using Your Walk-and-Talk Interactive Whiteboard 21

USING THE REMOTE CONTROL

The Walk-and-Talk remote control operates at a distance of up to 40 feet
(12 m) from the infrared receiver, enabling you to roam freely away from
your computer while you give your presentation.

Always point the remote control toward the infrared receiver at the top of
the interactive whiteboard.

REMOTE CONTROL OPTIONS

The remote control functions equally well in various locations.

• Place the remote control in the holster provided for it. The touch pad

and buttons are easily accessible from the holster.

• Carry the remote control with you using the wrist or neck lanyard

provided.

• Place the remote control near you on a desk or table top pointed

toward the infrared receiver.

Walk-and-Talk™

22 Installation and Operation Guide

REMOTE CONTROL FUNCTIONS

Using Your Walk-and-Talk Interactive Whiteboard 23

Walk-and-Talk™

Walk-and-Talk™

24 Installation and Operation Guide

Using Your Walk-and-Talk Interactive Whiteboard 25

Walk-and-Talk™

INSTALLING AND USING WALK-AND-TALK WIRELESS

HARDWARE REQUIREMENTS

• One serial port or one USB port and serial-to-USB adapter, available

from PolyVision.

WHAT COMES WITH THE WIRELESS OPTION

1 wireless transmitter
2 wireless plug-in adapter card
3 jumper cable
4 Phillips screw
5 transmitter power adapter
6 whiteboard power adapter (Already included with WT 1400, 1600,

1800 models)

INSTALLING THE WIRELESS PLUG-IN ADAPTER CARD

To use the Walk-and-Talk Wireless option, first, install the wireless plug-in
adapter card inside the interactive whiteboard header.

Walk-and-Talk™

26 Installation and Operation Guide

WARNING

The plug-in card is sensitive to electrostatic discharge. To prevent possible
damage to the card, touch a grounded object such as the screw on a wall
plate before handling the card.

To install the wireless plug-in adapter card:

1 Unplug power from the whiteboard, if necessary.
2 Disconnect the USB cable from the whiteboard and from your

computer, and store the cable in a safe place.

3 Open the whiteboard header by sliding the header compartment cover

up towards the ceiling and lifting it out.

note:NOTE:

It may require some force to remove the cover. Use both hands but do
NOT pry the cover or use any tools, as you may scratch the whiteboard or
cover.

Installing and Using Walk-and-Talk Wireless 27

Walk-and-Talk™

4 To position the card in the header, insert the left edge of the card at an

angle and then rotate it about the three remote control detectors,
using caution to avoid contact between the card and the remote
control detectors in the header. The upper edge of the cards should
be underneath the lip of the whiteboard frame.

5 Using a #1 Phillips driver, fasten the wireless adapter card to the

whiteboard header with the screw provided.

Walk-and-Talk™

28 Installation and Operation Guide

6 Connect the jumper cable to the whiteboard’s electronics assembly

and to the adapter card.

7 Replace the header compartment cover by sliding it down until it

snaps in place. The foam collar on the upper portion of the card will
compress slightly as you replace the cover.

8 Reconnect the whiteboard’s power.

CONNECTING THE WIRELESS TRANSMITTER

To adapt your computer for wireless infrared communication with the
whiteboard, the wireless transmitter connects to your computer.

To connect the wireless transmitter to your computer:

1 Plug the wireless transmitter cable to the 9-pin serial port of your

computer. If your computer does not include a serial port, use a USB
to 9-pin serial adapter available from your PolyVision dealer.

Walk-and-Talk™

Installing and Using Walk-and-Talk Wireless 29

note:NOTE:

If using the USB to 9-pin serial adapter, first install the driver software that
comes with the serial adapter before attempting to connect the wireless
transmitter to your computer.

2 Connect the transmitter power adapter into the back of the 9-pin serial

connector.

3 Plug the power adapter into a wall outlet.

CONNECTING POWER TO WHITEBOARDS

All Walk-and-Talk Lightning and WT 1410, 1610, and 1810 models are
powered through the USB connection with your computer. When using the
wireless option, the USB connection is replaced by wireless infrared
communication so these whiteboard models now require a power
connection to a wall outlet.

To connect power to whiteboards when using the wireless option:

1 Locate the whiteboard power adapter that is included with Walk-and-

Talk Wireless.

2 Plug it into to the whiteboard and to a wall outlet.

ESTABLISHING THE WIRELESS COMMUNICATION LINK

The wireless communication link between the board and your computer
uses infrared light that reflects from the walls and ceiling. The reflected
infrared light can fill a standard size conference or class room to provide a
very stable communication link between the board and your computer. To
establish a wireless communication link between the board and your
computer:

Walk-and-Talk™

30 Installation and Operation Guide

1 Position the wireless transmitter so the curved edge faces the board.

2 Adjust the position of the wireless transmitter until its LED is green.
3 Test the wireless communication link by standing in front of the

wireless transmitter. If the LED on the transmitter turns from green to
amber, try re-arranging the position of the wireless transmitter or other
features in the room until the wireless transmitter LED remains green
even if someone stands in front of it.

CONFIGURING THE DRIVER

Once power is connected and a wireless communication link is established
with the board, configure the Walk-and-Talk driver for use with the wireless
option.

To configure the driver:

1 Right-click the Walk-and-Talk icon in the system tray.

2 Choose “Configure Walk-and-Talk” from the menu.
3 Click the “Hardware” tab.
4 Click the “Find Serial Whiteboards” button.
5 Click “OK.”

Walk-and-Talk™

Installing and Using Walk-and-Talk Wireless 31

IF THE COMMUNICATION LINK BREAKS

The wireless communication link between the board and your computer
breaks when:

• the wireless transmitter is covered

• the wireless transmitter is disconnected from the computer or power

• a large object (such as a person) is very close to the wireless

transmitter or the wireless plug-in adapter card in the board header so
infrared light cannot reflect from the walls or ceiling

• power is disconnected from the whiteboard

While the wireless communication link is broken, the wireless transmitter
LED turns amber and nothing you write is captured.

If the link is broken for less than 20 seconds, you can continue when the
interference is removed.

If the link is broken for more than 20 seconds, you need to re-configure the
Walk-and-Talk driver for wireless communication. To do so, refer to
“Configuring the Driver” on page 31.

TROUBLESHOOTING WIRELESS COMMUNICATION

PROBLEM CAUSE SOLUTION

The wireless
transmitter LED is
GREEN, but your
snapshots are not
printed or saved.

The wireless
communication link was
broken for more than 20
seconds, wireless
transmitter is unplugged
from the computer serial
port, or the jumper cable is
disconnected.

1 You may need to re-configure the

software for wireless communication.
To do so refer to “Configuring the
Driver” on page 31.

2 Check the serial connections at the

computer.

3 Some computers have multiple serial

ports. Your whiteboard software may
be trying to use a different serial port
that the one your transmitter is
connected to. Try connecting to a
different serial port.

4 Try disabling other software that may

be using the same serial port.

5 Open the whiteboard header and

verify that the jumper cable is
connected to both the board and he
plug-in adapter card. Refer to
“Installing the Wireless Plug-in
Adapter Card” on page 26.

Walk-and-Talk™

32 Installation and Operation Guide

PROBLEM CAUSE SOLUTION

The wireless
transmitter LED is
OFF.

The wireless
connection link
breaks repeatedly
while using the
board.

The wireless
transmitter LED is
AMBER.

The transmitter has lost
power.

Something or someone
moving in the room is
periodically shadowing the
wireless transmitter or the
wireless plug-in adapter
card in the whiteboard.

The wireless
communication link is
broken.

1 Check that the cord from the power

adapter is fully plugged into serial
connector.

2 Check that the power supply is

plugged into the wall.

3 If a switch controls the wall plug, make

sure the switch is on.

Move the wireless transmitter away from
any aisles, walkways or especially from
any place where a person is likely to sit in
front of the wireless transmitter.

1 Wireless communication depends on

reflecting infrared light from walls and
ceilings. Operation in a trade show or
warehouse is not recommended.

2 One foot of clearance is needed

above the board for reflecting infrared
light. Assure that there is enough
space above the board.

3 Some light fixtures, including mercury

vapor lights, produce interfering
infrared light. Try turning off the room
lights and see if interference stops.

LED STATUS SUMMARY

The LED indicator on the wireless transmitter indicates system status.

LED CONDITION

Green Transmitter is receiving infrared signal from the board.

Amber Power is connected but no infrared signal is being received.

Off Transmitter is not receiving power.

Installing and Using Walk-and-Talk Wireless 33

Walk-and-Talk™

CARE AND MAINTENANCE

REPLACING THE ERASER PAD

To replace eraser pads:

1 Peel off the old eraser pad.
2 Remove backing from the self-adhesive replacement pad.

3 Position the replacement pad over the eraser and press firmly.

CLEANING THE BOARD

We recommend an initial cleaning of the board to remove any residue left
behind during manufacture.

1 For the initial cleaning, wipe your board with a clean cloth moistened

by a commercially available whiteboard cleaner.

2 Rinse with clear water to avoid future smearing. This step is simple but

very important .

3 Wipe dry with a clean cloth.

note:NOTE:

Do not let water seep into the sensitive Walk-and-Talk whiteboard
electronics. Your warranty does not cover damage caused by liquids.

HOW TO OBTAIN REPLACEMENT PARTS

Replacement parts are available directly from PolyVision. Call

1.800.620.POLY (7659) in the USA, 678.542.3100 from elsewhere in North
America, or [phone] in Europe. You can also send e-mail to

Walk-and-Talk™

[e-mail].

34 Installation and Operation Guide

TECHNICAL SUPPORT

If reviewing the above sections fails to resolve your hardware or driver
problem, contact PolyVision USA Technical Support:

• Phone: [phone].POLY (7659), 678.542.3100

Technical support representatives are available Monday through Fri­day from 8 AM Eastern time to 8 PM Eastern time.

• E-mail: [e-mail]

• Internet: www.polyvision.com

Or, outside the USA contact PolyVision Europe/Asia Technical Support:

• Phone: [phone]

• E-mail: [e-mail]

• Internet: www.polyvision.com

FCC COMPLIANCE

This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense. Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.

CE COMPLIANCE

Walk-and-Talk Wireless has been tested and found to comply with safety,
radiation, and immunity standards defined in EN60950, IEC 60 825-1,
EN55024, and EN55022.

Care and Maintenance 35

Walk-and-Talk™

WARRANTY

PolyVision Corporation warrants to the original consumer or other end-user
purchaser that this product is free from defects in material and workmanship for a
period of two years from the date of purchase and for five years if the product is
registered through the PolyVision product registration web page. During the
warranty period, and upon proof of purchase, the product will be repaired or
replaced (with the same or similar model) at PolyVision’s option, without charge for
either parts or repair labor. Shipping costs will apply. Please keep your original sales
receipt or delivery invoice for proof of purchase. Without proof of the purchase date,
your warranty will be defined as beginning on the date of manufacture, which is
recorded by serial number at the factory. This warranty applies only to the first end­user purchaser and only when the product is used in a country for which it is labeled
for sale. Some factory-reconditioned parts may be used in the assembly of this
whiteboard.

WHAT IS NOT COVERED

1 Any product that is sold or used outside of North America and Europe unless

the product was specifically labeled for sale in that country.

2 Any product on which the serial number has been defaced, modified, or

removed.

3 Damage, deterioration, or malfunction resulting from, but not limited to:

• Accident, misuse, abuse, neglect, fire, water, lightning or other acts of

nature, unauthorized product modification, or failure to follow instructions
supplied with the product.

• Use of unintended writing implements such as (but not limited to) ball point

pens, pencils, fountain pens, or non-dry-erase markers.

• Use of non-approved cleaning materials or solvents.

• Repair or attempted repair by anyone not authorized by PolyVision.

• Any damage incurred in shipping.

• Removal or installation of the product.

• Any other cause that does not relate to a product defect.

4 Cartons, carrying cases, pens, external cabinets, easels, or any accessories

used in connection with the product.

5 Removal and/or installation charges.
6 Shipping charges to and from our factory or authorized repair depot.

HOW TO GET WARRANTY SERVICE
If you experience a problem with this product, contact your local dealer or PolyVision

Product Support (800.620.POLY in the USA, or [phone] in Europe) to

Walk-and-Talk™

resolve the problem. If the product is diagnosed as being defective, return the

36 Installation and Operation Guide

product to the original place of purchase. If you are directed to return the product
directly to PolyVision, you must obtain a Return Materials Authorization (RMA)
number from PolyVision. All products returned to PolyVision must have an RMA
number assigned, regardless of reason for return. The RMA number must be clearly
marked on the outside of the shipping carton; any unit without an RMA number will
be returned to the sender.

LIMITATION OF DAMAGES AND IMPLIED WARRANTIES
POLYVISION WARRANTS THAT THE PRODUCT WILL OPERATE SUBSTANTIALLY

IN CONFORMITY TO THE POLYVISION DOCUMENTATION AND PUBLISHED
SPECIFICATIONS FOR A PERIOD OF TWO YEARS AFTER CONSUMER
PURCHASE (FIVE YEARS IF PROPERLY REGISTERED ON THE POLYVISION WEB
SITE), PROVIDED IT IS USED IN ACCORDANCE WITH POLYVISION’S USER
INSTRUCTIONS. POLYVISION’S SOLE AND EXCLUSIVE LIABILITY, AND YOUR
EXCLUSIVE REMEDY, FOR ANY BREACH OF THIS WARRANTY IS THAT, IF THE
BREACH IS REPORTED TO POLYVISION IN WRITING WITHIN THE WARRANTY
PERIOD, POLYVISION WILL CORRECT THE NONCONFORMITY, EITHER BY
CORRECTING THE PRODUCT OR (WHERE APPROPRIATE) DOCUMENTATION;
REPLACING THE PRODUCT; OR, WHERE POLYVISION DETERMINES THAT
CORRECTION OR REPLACEMENT IS NOT FEASIBLE, REFUNDING THE FEE
ACTUALLY PAID FOR THE PRODUCT. NO OTHER REMEDY SHALL BE AVAILABLE
TO YOU. EXCEPT AS EXPRESSLY SET FORTH HEREIN, POLYVISION MAKES NO
WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. POLYVISION DISCLAIMS
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. POLYVISION SHALL HAVE NO LIABILITY BEYOND THE
OBLIGATIONS SET FORTH ABOVE. IN NO EVENT SHALL POLYVISION BE LIABLE
FOR ANY INDIRECT DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL, OR
OTHERWISE (AND EXPRESSLY INCLUDING LOST PROFITS AND LOSS OF DATA)
OR FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THIS
PRODUCT UNDER THIS OR RELATED AGREEMENTS, WHICH DAMAGES ARISE
OUT OF THE USE OF THE HARDWARE, IRRESPECTIVE OF WHETHER
POLYVISION SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH
DAMAGES AND IRRESPECTIVE OF THE CAUSE OF DAMAGE, INCLUDING
NEGLIGENCE. SOME STATES OR COUNTRIES RESTRICT THE RIGHT TO
EXCLUDE CERTAIN WARRANTIES, THEREFORE, THE ABOVE EXCLUSIONS MAY
NOT APPLY TO YOU.

HOW STATE LAW RELATES TO THE WARRANTY
In the USA, this warranty gives you specific legal rights, and you may also have other

rights, which vary from state to state. PolyVision Corporation products are warranted
in accordance with the terms of the applicable PolyVision Corporation limited
warranty. Product performance is affected by system configuration. Software, the
application, customer data, and operator control of products are considered to be
compatible with many systems. The specific suitability of a product for a specific
purpose or application must be determined by the customer and is not warranted by
PolyVision Corporation.

Warranty 37

Walk-and-Talk™

Walk-and-Talk™

38 Installation and Operation Guide

INDEX

A

aligning the computer image with the board

20

B

battery installation

eraser 17
remote control 17

C

click trigger 24
clicking using the remote control 24

communication link

wireless link broken 32
configure for wireless communication 31
connecting the computer to the board 10

connections

power and data 10
Cursor/Pen 21

D

double-clicking using the remote control 24

driver

installation 11

E

electrostatic discharge 27
erase all button 18

eraser

battery installation 17

pad replacement 34
erasing 18

G

get started

installing software 11

projecting your computer 19

H

holster

22

using

I

initiate wireless communication 31

ink color

in your snapshot 18

installation options 4

installing

11

driver

wireless plug-in card 28

J

jumper cable 26

K

keyboard

using the on-screen keyboard 25

L

LED status 14

Lightning

power cable for wireless option 26
with wireless option 30

M

markers

using 18

mark-up 21

getting started 21

mounting brackets

installing 6
mounting heights for children 7
mounting options 4
mouse clicks 24

O

overview 3

P

parts replacement 34
pen color 18
pen style 25
pen/cursor button 21

pens

using 18

PolyKey

for driver installation 11

power

connecting 10

Walk-and-Talk™

Index 39

power adapter

wireless option

power and data track system option 4
Power/Status LED 11
print button 23
projecting your computer 24

projection botton

using

20

projection mode

alignment

entering 20, 24
exiting 21
getting set up 19
mark-up 21
tools 25

26

20

R

register Walk-and-Talk 4

remote control

battery installation 17
carrying with lanyards 22
cursor/pen button 21, 25
erase all button 18, 23

holster

installation 15

ink color button 23
keyboard button 25
L and R buttons 24
maximum operating distance 22
pen style button 25
previous and next buttons 24
print button 23
projection button 20, 24
save button 23
table-top use 22
using the touch pad 24

ways to use 22
replacement parts 34
right mouse click 24

S

save button 23

snapshot

in projection mode

saving or printing 23

21

software

installation

installation for Windows 98 12
requirements 11

sounds

status

stylus

using

system requirements 11

11

15

21

T

technical support 35
tools required 4

touch pad

using

24

U

USB cable

connecting 10
PolyKey 11

W

Walk-and-Talk User Guide 3

wall brackets

mounting 6
positions 6

whiteboard

connecting 10

wireless option

broken communication link 32
hardware requirements 26
infrared communication 4
initiation 31
installing 27
jumper cable connections 29
LED 33
plug-in adapter card 26
preparations 27
transmitter power adapter 30
USB to 9-pin serial adapter 29
with Lightning whiteboards 26, 30

writing color

on the board and in snapshots

writing on the board 18
writing over computer projections 21

18

Walk-and-Talk™

40 Installation and Operation Guide