Thank you for your recent purchase of the product.
Please read the enclosed information to ensure the safe use of your product.
■
Be sure to read this Instruction Manual before using your product and keep it in a
safe place for future reference.
M08049-1_EN.indd 110/5/2017 1:09:27 PM
Page 2
What functions are available on your product?
Product name,
Part No.
Basic
Functions
Sanitary
Functions
Product name (Model)
Functions
Rear cleansing
Cleansing
Changing the cleansing
method
DryingWarm air drying●
Changing the temperature
Removing odors
Bowl pre-cleaning
Rear soft cleansing
Front cleansing
Wand position adjustment
Water pressure adjustment
Oscillating cleansing
Personal setting lock
Temperature adjustment●20, 21
Deodorizer●
Pre-mist●
Part No.
Washlet KM
SW3036
●
●
Ref.
Page
16
18, 19
Convenience
Functions
Maintenance
Heating the toilet seat
Save energy by
lowering the toilet seat
temperature
Heated seat●
Auto energy saver
●22, 23Auto energy saver+
Timer energy saver
Wand cleaning
●
-
27
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92dil teliot elbavomeR
2
M08049-1_EN.indd 210/5/2017 1:09:28 PM
Page 3
Keep It
Clean
Sanitary Toilet
Table of Contents
Safety Precautions
Operational Precautions
Parts Names
Preparation
..............................
................................
Basic Operations
Automatic Functions
(Cleaning Features)
Deodorizer, Pre-mist
Temperature Adjustment
(Toilet Seat, Warm Water,
Drying)
Energy Saver Features
.......................................
......................
..........
.................
.................
...........
4
11
12
14
16
18
20
22
Introduction
A mist is automatically
sprayed inside the bowl unit
to make it more diffi cult for
dirt to adhere.
The self-cleaning functions operate automatically.
(See pages 18 and 19 for details.)
As you
sit
Removing odors inside the
bowl unit.
A mist is automatically sprayed
inside the bowl unit to make it
more diffi cult for dirt to adhere.
Pre-mist
Deodorizer Auto power deodorizer
As you
stand up
▶
Maintenance
Main Unit
.........................................
Wand
Wand cleaning
Deodorizing Filter
Gap between the Main Unit and
the Bowl Unit
Gap between the Main Unit and
the Toilet Lid
Water Filter Drain Valve
Changing Settings
What to Do?
If the water does not fl ow due to
a water service interruption
If you cannot operate with
the remote control
Freeze Damage Prevention
Long Periods of Disuse
Removal of Display Panel
The following symbols are used to indicate important safety instructions for the use of the product.
SymbolMeaning
This symbol indicates a prohibited use of the product.
This symbol is used to indicate a required step in the use of this product.
This product is classifi ed as Class 1 Equipment and must be grounded.
Install this equipment where the electrical outlet is accessible.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Use the new hose set included with this equipment. Do not reuse an old hose set.
May result in death or serious injury.
May result in injury or property damage.
4
WARNING
Do not plug or unplug the power plug with wet hands.
Doing so may cause electrical shock.
Do not get any water or cleaning solution on the main unit or power plug.
Doing so may cause fi re, electrical shock, heat or short circuit.
Doing so may cause the product to crack resulting in injury or water damage.
Never disassemble, repair or alter.
Do not use tools in places other than designated.
Doing so may cause fi re, electrical shock, overheating, short circuit or breakdown.
Do not install the product on moving vehicles such as wheeled vehicles or
boats.
Doing so may cause fi re, electric shock, short circuit or malfunction.
The toilet seat, toilet lid, main unit, or other parts may come loose and fall off , resulting in injury.
In case of breakdown or other problem, be sure to cut off power by means such as unplugging
the power plug.
Close the water shutoff valve to stop water supply.
Possible malfunctions:
Water is leaking from a pipe or the main unit.
The product is cracked or broken.
The product makes a strange noise or emits a strange odor.
The product emits smoke.
The product is abnormally hot.
The toilet seat cushion is out of place.
Continued use after malfunction could cause a fi re, electric shock, heat, short circuit, injury or
water damage.
Only use tap water or potable well water (underground water).
Do not use seawater.
Doing so may cause irritation to the skin and malfunction.
Do not touch the power plug during thunderstorms.
Doing so may cause electrical shock.
Introduction
Do not allow the water supply hose to touch the power plug or outlet.
Doing so may cause condensation resulting in a fi re, electrical shock, heat or a short.
Do not do anything that may damage the power cord, power plug.
Do not strike, yank, twist, excessively bend, damage, alter, or heat the power cords.
Also, do not place anything heavy on, bind or pinch the power cords.
Using a damaged power cord may result in a fi re, electrical shock, heat or short.
Do not use a loose or faulty electrical outlet.
Doing so may cause fi re or short circuit.
Do not use any outlet or wiring equipment beyond its specifi ed rating.
Plugging too many plugs into the same outlet, for example using outlet splitters, can cause fi re
due to heat.
Do not use any power supply other than the one specifi ed.
AC 120 V, 60Hz
Doing so may cause fi re or excessive heat.
Do not stick a fi nger or anything else into the warm air outlet.
Do not place anything on the warm air outlet or drape clothes over it.
Doing so may cause burns, electrical shock or malfunction.
Keep cigarettes and other open fl ames away from the product.
Refrain from sitting on the seat for long periods.
It may cause low-temperature burns.
To prevent the following persons from getting a moderate temperature burn during use, other
person should turn off the toilet seat heater and set the dryer temperature to "Low".
Young children, the aged and other users unable to set the temperature appropriately
themselves.
The ill, physically disabled and others who do not have freedom of movement.
Those using any medicines that cause drowsiness (sleeping or cold medicine), those who have
been drinking heavily, anyone severely fatigued and anyone else liable to fall asleep.
This is an electrical product. Do not install it anywhere water is likely to get on
the product or anywhere with humidity high enough that water is likely to form
on the surface of this product. When using the product in a bathroom, install a
fan or ventilation port and ensure good air fl ow through the bathroom.
Failure to do so may cause fi re or electrical shock.
Always connect the Washlet to the cold water supply.
Connecting to hot water supply may result in burns and equipment damage.
Make sure that a properly grounded (3 prong) outlet has been installed.
Failure to install a grounded outlet could cause electrical shock in the event of a malfunction or
short circuit.
Insert the power plug securely into the outlet.
Failure to do so may cause fi re, heat or short circuit.
To unplug, hold the power plug, not the power cord.
Do not unplug by pulling the power cord.
Pulling on the power cord may cause damage and result in fi re or heat.
If the electric cord is damaged, avoid danger by having the manufacturer’s
repair department or equivalent specialist replace it.
Always disconnect the power plug from the outlet before cleaning,
maintenance or inspection.
Failure to do so may cause electrical shock or malfunction.
Except when using Wand Cleaning.
Periodically remove dust and dirt from the power plug and make sure it is
securely plugged into the wall outlet.
Failure to do so may cause fi re, heat or short-circuit.
Pull the power plug out from the outlet and wipe clean with a dry cloth.
Always unplug the plug from the outlet before removing the main unit.
Failure to do so may cause a fi re or electrical shock.
When leaking battery fl uid adheres to your body or clothes, wash it away
with clean water.
The fl uid may damage your eyes or skin.
Preliminary studies in females suggest that overuse of continuous spraying
can increase the possibility of vaginal mucosa drying and potential reduction in
desirable microbial organisms.
Although these studies have not been validated, please consult your healthcare
provider for concerns regarding whether these circumstances may apply to you.
More importantly, if you are an individual suff ering from any immune defi ciency
as a result of disease, chemotherapy, or other medical condition compromising
the immune system you should consult your healthcare provider before use of
this product.
CAUTION
Introduction
Do not use the product if the main unit is unstable.
Doing so may cause the main unit to come loose and fall, resulting in injury.
If the product is damaged, do not touch the damaged section.
Doing so may cause electrical shock or injury. Replace it immediately.
Do not apply strong force, mechanical shock, step on or stand on the toilet
seat, toilet lid or main unit. Also do not place any heavy object on the toilet
seat, toilet lid or main unit.
Doing so may cause cracking or cause the main unit to come loose and fall, resulting in injury.
Doing so may damage the product and cause injury or water damage.
Do not lift up this product by the toilet seat or lid.
Do not raise the toilet seat or lid while objects are resting on top of the unit.
Doing so may cause the main unit to come loose and fall, resulting in injury.
When cleaning or maintaining the plastic parts (main unit etc.) or the water
supply hose, use a kitchen cleaner diluted with water. Do not use any of the
following.
Do not fold or crush the water supply hose; do not damage by cutting with a
sharp object.
Doing so may cause water leaks.
Do not install the base plate, which is not attached.
Doing so may cause damage.
If a water leak should occur, always close the shutoff valve.
When the ambient temperature is likely to drop to 0°C or lower, prevent
damage to the pipes and hoses due to freezing.
Frozen water pipes could cause the main unit and the pipes to break, resulting in a water leak.
Regulate the room temperature to prevent the pipes and hoses from freezing during cold months.
Drain the water.
When not using the Washlet over an extended period of time, drain the water
out of the top unit and the water supply hose after closing the water shutoff
valve, and pull the power plug from the outlet.
When using the product again, allow the product to refi ll with water fi rst. Otherwise, the water in
the tank might become contaminated and cause skin infl ammation or other problems.
(Refer to Page 56 for instructions on replenishing the water.)
Leaving the power on may cause fi re or heat.
When installing the water fi lter drain valve, make sure that it is securely
tightened in its proper position.
Failure to securely tighten it may cause a water leak.
Push the main unit securely on to the base plate.
After pushing the main unit until a click sound is heard, pull it slightly toward you to make sure
that the product does not detach.
Failure to do so could cause the main unit to come loose and fall resulting in injury.
Make sure of the plus and minus signs on the batteries before inserting them.
Remove depleted batteries immediately.
When replacing the batteries:
Replace both batteries with new ones.
Use the same brand for both new batteries (any brand available).
Failure to do so may cause the batteries to leak fl uid, generate heat, rupture, or ignite.
When the product is supposed not to be used for long time, remove the
batteries from the remote control.
Failure to do so may cause the batteries to leak fl uid.
2. Do not place or store the product where it can fall or be pulled into a tub or sink.
3. Do not place in or drop into water or other liquid.
4. Do not reach for the product when it has fallen into water. Unplug immediately.
Introduction
WARNING
1. Close supervision is necessary when this product is used by, on, or near children
or invalids.
2. Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
3. Never operate this product if it has a damaged cord or plug, is not working properly,
has been dropped or damaged, or has been dropped in water. Return the product to
a service center for examination and repair.
4. Keep the cord away from heated surfaces.
5. Never block the air openings on the product or place it on a soft surface, such as a
bed or couch, where the air openings may be blocked. Keep the air openings free of
lint, hair, and other similar items.
6. Never use while sleepy or drowsy.
7. Never drop or insert any object into any opening or hose.
To reduce the risk of burns, electrocution, fi re or injury to persons:
8. Do not use outdoors. Do not operate where aerosol (spray) products are being used
or where oxygen is being administered.
9. Connect this product to a properly grounded outlet only.
See "Grounding Instructions" in Page 10.
10. The tank should be fi lled with water only.
Servicing should be performed by an authorized service representative.
This product should be grounded. In the event of an electrical short circuit, grounding reduces
the risk of electric shock by providing an escape wire for the electrical current.
The plug must be plugged into an outlet that is properly installed and grounded.
DANGER - Improper use of the grounding plug can result in a risk of electric shock.
If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to
either fl at-head terminal.
Check with a qualifi ed electrician or serviceman if the grounding wire instructions are not
completely understood, or if in doubt as to whether the product is properly grounded.
This product is factory equipped with a specifi c electric cord and plug to permit connection to
a proper electric circuit. Make sure that the product is connected to an outlet having the same
confi guration as the plug.
No adapter should be used with this product. Do not modify the plug provided - if it will not fi t in
the outlet, have the proper outlet installed by a qualifi ed electrician.
If the product must be reconnected for use on a diff erent type of electric circuit, the reconnection
should be made by qualifi ed service personnel.
If it is necessary to use an extension cord, use only a three wire extension cord that has a three
blade grounding plug, and a three-slot receptacle outlet that will accept the plug on the product.
turns ON, enabling you to use various features.
(A click sound is heard when the seat switch is
ACTIVATED.)
Switch
ON
The toilet seat lowers.
Seat switch (Built-in)
Sit back on the toilet seat.
The seat switch will not turn on unless you
sit on the seat properly.
Gap
Note
When a child uses the product, the seat
switch may not be ACTIVATED by their light
body weight.
Since the toilet seat is designed to move up
and down, a clearance is provided between
the toilet seat cushion and the bowl unit.
QFor prevention of damage
O
Wipe plastic areas such
as the main unit and
remote control with a soft
cloth tightly wrung out with
water.
O
Do not lean against the
toilet lid.
Dry cloth or tissue
Disconnect the power plug if there is a risk of
lightning.
O
Do not urinate on the main unit, toilet seat or
wand.
(Doing so may cause a failure or discoloration.)
O
Do not apply strong forces to the control panel of
the remote control.
O
When using a toilet cleaner to clean the toilet,
rinse it off within 3 minutes and leave the toilet
seat and toilet lid open.
Wipe off any cleaner that remains on the bowl
unit.
(If vapor from a toilet cleaner enters the main unit,
it may cause a malfunction.)
O
Do not use the product with the toilet lid removed.
O
Do not expose to direct sunlight.
(Doing so may cause changes in color, irregular
heated seat temperature, remote control
malfunction or Washlet malfunction due to the
change in temperature.)
O
Use radios, etc. away from WASHLET.
(The product could cause interference with the
radio signal.)
O
If you use a booster seat for infants or a soft
highchair, remove it after use.
(Keeping it installed may prevent some of the
functions from being used.)
O
Do not apply force to the remote control.
(May cause malfunctions.)
To prevent the remote control from being dropped,
set it in the hanger when you are not using it. Be
careful not to expose it to water.
O
Do not place anything on the toilet seat and lid,
and do not press them with hands.
(Failure to do so may turn on the seat switch,
causing the fl oor to get wet if buttons on the
remote control are touched and warm water
comes out from the wand.)
Introduction
QFor prevention of malfunctions and
failures
O
Do not block the remote control transmitter or
receiver.
(May cause main unit to malfunction)
O
A toilet seat cover or a toilet lid cover cannot be
used.
(The seat switch may not function properly.)
Operate the controls on the remote control; a beep sounds when the main unit
receives the signal.
●
Stopping
"Stopping"
Stops the operation.
Cleansing
"Rear cleansing"
Cleanses your rear.
"Rear soft cleansing"
Cleanses your rear with
soft embracing water
fl ow.
The setting changes between
and each time the is
pressed.
*1
Functions that operate when a
button is pressed during "Rear
cleansing", "Rear soft cleansing"
or "Front cleansing" cleansing.
Note
Sitting back on the toilet seat
makes it easier to adjust the wand
position and to reduce splashing.
"Oscillating cleansing"
The wand moves back
and forth to wash your
rear thoroughly.
The setting changes between "ON" and
"OFF" each time the button is pressed.
"Water pressure adjustment"
"Front cleansing"
Serves as a bidet for
ladies.
Drying
"Drying"
Dries your rear.
"Personal setting lock"
You can store your preferred "Wand position", "Water
pressure" and "Warm water temperature" settings.
●To store a settings
While cleansing is in progress, set your preferred "Wand position",
"Water pressure" and "Warm water temperature" and then press
and hold
●To use
Press or , and then press the button for the cleansing you
want to use.
The "Wand position" and "Water pressure" lamps will light up for
about 10 seconds in their set positions, and the "Water temperature"
display switches.
or for 2 seconds or longer.
You can adjust the water
pressure to one of fi ve levels.
([-] Softer, [+] Stronger)
After you press the "Water pressure
adjustment" button, the set position
will light for 10 seconds."
Cleansing Buttons
Also, after pressing "Rear cleansing",
"Rear soft cleansing" or "Front cleansing",
the set position will light for 10 seconds.
"Wand position adjustment"
You can adjust the washing
position to 5 diff erent points
between the front and the rear,
using the [ ▲ ] and [ ▼ ] buttons.
After you press the "Wand position
adjustment" button, the set position
will light for 10 seconds."
Cleansing Buttons
Also, after pressing "Rear cleansing",
"Rear soft cleansing" or "Front cleansing",
the set position will light for 10 seconds.
Three diff erent temperature levels (High / Medium / Low) and "OFF" setting can be made.
Displaying the temperature level of the pressed button
Toilet seat
temperature
(When you
want to adjust
the toilet seat
temperature)
Drying air temperature
(When you want to adjust the drying air temperature)
Warm water temperature
(When you want to adjust the warm water temperature)
Adjusting the temperature
Choose and press the button of the temperature that you want to set from
1
the
("Toilet seat temperature"button), ("Warm water
When seat temperature
is set
Lit
<Seat>
temperature" button) and
•The current temperature level appears.
("Dryer temperature" button).
Press the button selected in step 1 repeatedly until a desired
2
temperature level lights up.
The setting changes each time the button is pressed once
"OFF"
OFF
•The "Drying" cannot be turned "OFF".
If the button is not pressed for about 10 seconds, the "Temperature adjustment" LED will go off , but the
setting will be retained.
If the "Temperature adjustment" LED goes out before the setting is completed, start all over again at step 1.
"Low"
Lit
"Medium"
Lit
<Settings complete>
*1 To prevent condensation, the water temperature does not drop below 20C even when set to "OFF".
●When the toilet seat does not get warm, or when the warm water is not warm enough, even after
temperature adjustment.
"Auto energy saver", "Auto energy saver+" or "Timer energy saver" can be selected.
To save energy, the temperature of the toilet seat becomes low (or "OFF").
●
"Auto energy saver" takes about 10 days to detect time periods in which the toilet seat is never or infrequently used.
TypeSituation
Auto energy
saver
Auto energy
saver+
You want the Washlet to
save energy automatically.
The Washlet detects time periods with
infrequent use and lowers the toilet seat
temperature automatically.
You want to save more
energy
In addition to the "Auto Energy Saver"
feature, it automatically turns off the toilet
seat heater during time periods when the
toilet is never used.
Energy saver is on
Main display
Lit
(Green)
You want to save energy only
for the preset duration of time.
Timer energy
saver
Timer energy
saver
+
Auto energy
saver / Auto
energy saver+
●Even if the energy saver feature is on (i.e., the toilet seat heater is set to "Low" or "OFF"), the toilet seat is heated
to the set temperature in about 15 minutes.
(The LED indication on the main display returns to the state for when the energy saver is on.)
(6 hours / 9 hours)
Once the time is set, the toilet seat
heater turn off automatically during the
set time period every day.
You want to save a lot of energy
with auto energy saver and timer
energy saver.
both
When
"Auto energy saver / Auto energy saver+"
are set, Auto energy saver / Auto energy
saver+ operates when "Timer energy
saver" is not operating.
During "Auto energy saver /
Auto energy saver+":
Same LED indication as
"Auto energy saver / Auto
energy saver+" (see above)
●
During "Timer energy saver":
Same LED indication as
"Timer energy saver"
(see above)
*1 The toilet seat temperature set on page 20.
*2 The time period when the toilet seat heater is set to a "Low".
*3 The time period when the toilet seat heater is set to a "OFF"
Low
OFF
Example: When "Timer energy saver" and "Auto energy saver+" are used together
Always disconnect the power plug from
the outlet before cleaning, maintenance
or inspection.
(Failure to do so may cause electric shock
or malfunction, resulting in a breakdown.)
For safety, disconnect the
power plug before cleaning
or maintenance.
*1
The "Power"
LED goes off.
LitOFF
Main Unit (Approximately daily)
Soft cloth soaked
in water
Unplug the power plug.
Toilet paper
・
Dry cloth
・
Nylon scrubbing brush
・
(May cause damage.)
1
Wipe with a soft cloth that
2
has been soaked in water
and wrung-out thoroughly.
For heavy dirt
■
•
Wipe with a soft cloth soaked in diluted,
neutral kitchen detergent, and then wipe
with a soft cloth soaked in water.
Do not use a dry cloth
or toilet paper on plastic
parts.
(May cause damage.)
Main unit
Paint thinner
・
Benzene
・
Powdered cleanser
Neutral kitchen detergent
・
・
Insert the power plug.
3
Attention!
●
The Washlet is an electric appliance. Be careful
not to let water seep inside or leave detergent in
the gap between the main unit and bowl unit. (May
damage plastic parts or cause a malfunction.)
●
When using a toilet cleaner to clean the toilet,
rinse it off within 3 minutes and leave the toilet
seat and toilet lid open.
Wipe off any cleaner that remains on the bowl
unit. (If vapor from a toilet cleaner enters the
main unit, it may cause a malfunction.)
●
Do not push or pull the covers around the wand
with undue force.
(May cause damage or malfunction.)
●
Wipe the back surface of the toilet seat and
the toilet seat cushions with a soft cloth tightly
wrung out with water.
(Otherwise adhesion of dirt may result in discoloration.)
If the toilet is in a location you will not visit for a long time, drain the water.
(The water in the tank may cause malfunctions or become contaminated and cause skin irritation or other problems.)
Long Periods of Disuse
How to drain the water
1
2
3
Drain the water from the toilet tank.
(Page 39 Step
1
,
2
)
Extend the wand.
(Release the pressure from the water supply pipe.)
To operate from the back of remote control
(1)
(2)
side of the remote control.
•The wand retracts.
To operate from the front of remote control
* Recommended if the remote control is locked
to prevent theft.
(1)
LEDs on the remote control start fl ashing.
(about 10 seconds)
(2)
3 seconds or longer.
(3)
side of the remote control.
•The wand retracts.
Press "Wand cleaning" button.
Press "Stopping" button on the front
Press "Stopping" button until all
Press "Front cleansing" button about
Press "Stopping" button on the front
Unplug the power plug.
Pull out the water drain lever.
5
•Water comes out from
around the wand
(about 20 seconds)
Water drain lever
Release your hand to return the
6
water drain lever to its original
position.
■If water may get frozen
•Add antifreeze solution in the water in the bowl to
prevent freezing.
(The antifreeze solution should not be fl ushed out.
Collect it before using the toilet and dispose of it.)
■To use the Washlet again
•The water needs to be resupplied. (See below)
40
4
1
2
3
Drain the pipe.
(Page 39 Step
5
)
Resupplying the Water
Open the shutoff valve.
•Check that water is not leaking from a pipe or the main unit.
Insert the power plug.
•The "Power" LED lights up.
Discharge water from the wand.
(1) Pressing down the left side of the toilet seat,
(2)
(3)
Press "Rear cleansing" button on the remote control to
discharge water from the wand.
•Catch the water in a paper cup or other receptacle.
Press "Stopping" button.
■If the remaining water has frozen and no water comes out
•Heat the inside of the bathroom, and warm the water supply hose and shutoff valve using a cloth
soaked in warm water.
Soft cloth soaked in water
(to prevent scratching)
First, try the actions described on pages 42 to 45. If the problem
persists, consult the installer, seller or TOTO customer service
(see contact information on the back cover).
Please check fi rst
■Is the "Power ON/OFF" setting "OFF"?
Switch it to "ON" with the remote control. (Page 15 Step 2-
CAUTION
If a water leak occurs,
close the shutoff valve.
Flat-head
screwdriver
Shutoff
valve
2)
Is the Power LED lit?
Is the Energy Saver
LED lit?
Is the remote control
working?
■Is the power plug inserted?
Check whether there is a power outage.
■While the LED is lit, energy saver
(Page 22, 23)
is in
operation, so the toilet seat temperature may be reduced
or the heater may be turned off.
■
Is the " " LED on the back
of the remote controller fl ashing?
Replace the batteries. (Pages 14, 38)
The remote control
uses
batteries
to operate.
■Is the remote control transmitter
or the remote control receiver
blocked?
Remove obstructions, dirt, water droplets
or any other blockages.
When the temperature is low, it takes time for the wand to come out after the remote
control button is pressed because the water must be warmed up fi rst.
Did you sit on the toilet continuously for 2 hours or longer?
(If so, operation is stopped for safety purposes.)
Stand up from the seat and then use again.
If the water supply pressure drops signifi cantly, for example if water is used elsewhere
or if there is a water failure, the function may stop for safety.
Unplug the power plug and wait about 10 seconds before inserting it again.
If the same symptom reappears. There may be a malfunction.
Consult with TOTO customer service (see contact information on the back cover).
The seat switch will not turn on unless you sit on the seat properly.
Sit back on the toilet seat.
Are you using a toilet seat cover, a toilet lid cover or a seat for
infants?
Remove any covers.
When using a seat for infants or a soft highchair, remove
after each use.
Has a water failure occurred?
Press the "Stopping" button on the remote control and wait until water service is restored.
Is the shutoff valve closed?
Fully open the shutoff valve.
Is the water fi lter drain valve clogged with foreign matter?
Clean the filter.
Is the water pressure set to a low level?
The wand
(or cleansing
water) does
not come out
The wand
extends but
the cleansing
water does not
come out / The
cleansing water
pressure is weak
▶
▶
▶
▶
▶
▶
▶
▶
▶
Ref.
Page
-
-
-
11
Covers
11
-
15
30
16
The cleansing
water is cold
Stops in the
middle of use
Water comes out
unexpectedly
▶
▶
▶
Is the warm water temperature set to "OFF" or a low level?
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when fi rst sprayed.
Rear, rear soft and front cleansing stop automatically after about 5 minutes of continuous use.
Does the seat switch have diffi culty detecting?
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on the
seat, the seating switch may temporarily stop detecting your presence.
When you sit on the toilet seat, water comes out for several seconds while water is
warmed up.
from the wand
Warm air drying
TroublePlease check
The dryer
temperature is low
Stops in the
middle of use
▶
▶
Is the dryer temperature set to low level?
The feature stops automatically after about 10 minutes of continuous use.
Does the seat switch have diffi culty detecting?
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on the
seat, the seating switch may temporarily stop detecting your presence.
Is the toilet seat temperature set to "OFF" or a low level?
Is energy saver in operation?
•
The energy saver feature is on when the "Energy saver" LED is on and the "Power"
LED is off on the main display.
When you sit on the seat, the toilet seat heater is turned on temporarily and the seat
is warmed in about 15 minutes.
You can turn it "OFF" if the energy saver feature is "ON".
Have you been seated for a long time?
•
After about 20 minutes of sitting, the temperature starts going down, and after about
1 hour, the toilet seat heater is turned "OFF". Stand up from the seat and then
use again.
The seat switch will not turn on unless you sit on the seat properly.
Sit back on the toilet seat.
Is a toilet lid or seat cover installed? Remove any covers.
Energy Saver
TroublePlease check
Ref.
Page
20
22
24
-
11
11
Ref.
Page
The Energy
saver LED
does not light
up
The Timer
energy saver
feature is not
working
The Auto
energy saver+
or Auto energy
saver feature
is not working
▶
▶
▶
▶
Did you unplug the power plug or was there a power failure?
•
The "Energy saver" LED on the main display may go off when the power is turned
on even if the energy saver feature is "ON".
(It will turn on within about 24 hours since the setting is retained.)
Did you replace the remote control batteries?
•
"Timer energy saver" may be canceled when the batteries are replaced.
Set the "Timer energy saver" again at the time you want to start it.
Because the function takes several days learning the usage conditions before starting
energy saver, the amount of energy saving may be low, depending on the frequency
of use.
Check the energy saver setting.
Did you replace the remote control batteries?
•
The settings may be canceled when the batteries are replaced.
Even after sitting down, you do not hear operation sounds.
If you hear an operation sound when you sit on the toilet seat. Clean the deodorizing
fi lter.
Are you using an air freshener or deodorizer that you purchased separately?
•
Doing so may reduce the effectiveness of the Washlet deodorizer or cause strange
odors.
Remove the air freshener or deodorizer.
Is "Auto power deodorizer" set to "OFF"?
Set to "ON".
It starts about 10 seconds after you stand up from the toilet seat.
working
Others
TroublePlease check
If any nuts in a connection are loose, fi rmly tighten them with a tool such as a monkey
wrench.
Water is
leaking from
the plumbing
connections
▶
Do not use tools on the water supply
hose connection. Tighten it by hand.
Sit back on the toilet seat.
Water supply
hose connection
Water supply
hose
Ref.
Page
34
11
27
-
34
−
Ref.
Page
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The main unit
is unstable
The main unit
makes a sound
You feel air in
the bowl unit
when sitting on
the toilet seat
If the water leak does not stop, close the shutoff valve and seek repair.
There is clearance between the toilet seat cushion and the bowl unit for activating the
seat switch. When you sit on the toilet seat, the toilet seat subsides slightly to activate
▶
▶
▶
▶
the seat switch.
Are the bolts that anchor the main unit loose?
Remove the main unit and then firmly tighten the base plate bolts.
When sitting on the toilet seat
When the "Pre-mist" is "ON", sounds can be heard as the toilet unit prepares to spray
the pre-mist and while the pre-mist is being sprayed into the bowl unit.
You can turn it "OFF".
When moving away from the bowl unit after use
When "Auto power deodorizer" is "ON", operation sounds are made while the
deodorizing power increases for 60 seconds after you stand up from the toilet seat.
You can turn it "OFF".
You may hear the sound of the remaining water being drained.
You may hear the fan ventilating the unit. (About 30 minutes)
A mist is sprayed inside the bowl unit to make it more diffi cult for dirt to adhere when
sitting on the toilet seat. You may feel air when a mist is sprayed.