Toto SW204412 User Manual

WASHLET

Instruction Manual

C200

A200

Thank you for your recent purchase of the product. Please read the enclosed

■

information to ensure the safe use of your product.

Be sure to read this Instruction Manual before using your product and keep it in a

■

safe place for future reference.

SW2044
(TCF6531U)

SW2043
(TCF6530U)

SW2024
(TCF6501U)

The available functions vary according to the model.

Check your model name
and write a check mark in
this field as needed.

Functions

Basic

Functions

Cleansing

Changing the washing

method

Product name (Model)

Part No.

Your Model

Rear cleansing

Front cleansing

Wand position adjustment

Water pressure adjustment

Oscillating cleansing

Pulsating cleansing

Personal setting lock

C200 A200

SW2044

●●●

●●●

●●●

●●●

●●●

●●●

●●●

●●●

SW2043 SW2024

Ref.

Page

16Rear soft cleansing

16, 17

Sanitary

Functions

Convenient

Functions

Drying

Changing the temperature

Removing odors

Bowl pre-cleaning

Heating the toilet seat

Saving energy

Maintenance

Warm air drying

Temperature adjustment

Deodorizer

Pre-mist

Heated seat

Energy Saver

Main Unit
One-touch removal

Removable toilet lid

Wand cleaning

●●

●●●

●●

●●

●●●

●●●

●●●

●●●

●●●

—

—

—

16

22, 23

20, 21

-

24, 25

28

29

30

2

Product name,

Part No.

Table of Contents

Safety Precautions .................... 4

Operational Precautions .......... 11

Parts Names ........................... 12

Preparation .............................. 14

Basic Operations ..................... 16

Automatic Functions ................ 20

DEODORIZER, PRE-MIST

Temperature Adjustment.......... 22

Energy Saver Feature ............. 24

Power Plug .............................. 26

Main unit .................................. 27

Deodorizing Filter .................... 27

Gap between the Main Unit

and the Toilet Bowl .................. 28

Introduction

A mist is automatically sprayed
in the toilet bowl to create a water
cushion, which prevents dirt from
adhering to the surface.

The self-cleaning functions operate

(See pages 20 for details.)

automatically.

Gap between the Main Unit

and the Toilet Lid ..................... 29

Wand ....................................... 30

Wand cleaning

Water Filter Drain Valve ........... 31

Changing Settings ................... 32

What to Do?............................. 38

●

If you cannot operate with the

remote control ...................... 38

●

Freeze Damage Prevention

●

Long Periods of Disuse ........ 40

... 38

Troubleshooting ....................... 41

Specifi cations .......................... 45

Warranty .................................. 46

ReferenceMaintenanceOperation

As you sit



A mist is sprayed in the toilet bowl.



The deodorizer operates.

3

Safety Precautions

These precautions are important for safe usage. Be sure to follow them and use the product
correctly.

Symbols and Meanings

WARNING

CAUTION

The following symbols are used to indicate important safety instructions for the use of the product.

Symbol Meaning

This symbol indicates a prohibited use of the product.

This symbol is used to indicate a required step in the use of this product.



This product is classifi ed as Class 1 Equipment and must be grounded.



Install this equipment where the electrical outlet is accessible.



This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.



Use the new hose set included with this equipment. Do not reuse an old hose set.

May result in death or serious injury.

May result in injury or property damage.

4

WARNING

Do not plug or unplug the power plug with wet hands.



Doing so may cause electrical shock.

Do not get any water or cleaning solution on the main unit or power plug.



Doing so may cause fi re, electrical shock, heat or short circuit.



Doing so may cause the product to crack resulting in injury or water damage.

Never disassemble, repair or alter.



Doing so may cause fi re, electrical shock, heat or short circuit.

Do not install the product on moving vehicles such as wheeled vehicles or boats.



Doing so may cause fi re, electric shock, short circuit or malfunction.



The toilet seat, toilet lid, main unit or other parts may come loose and fall off, resulting in injury.

WARNING

Do not use the Washlet if a malfunction occurs.
Always unplug the plug from the outlet.



Close the water shutoff valve to stop water supply.
Possible malfunctions:



Water is leaking from a pipe or the main unit.



The product is cracked or broken.



The product makes a strange noise or emits a strange odor.



The product emits smoke.



The product is abnormally hot.



The toilet seat cushion is out of place.



Continued use after malfunction could cause a fi re, electric shock, heat, short circuit, injury or
water damage.

Only use tap water or potable well water (underground water).
Do not use seawater.



Doing so may cause irritation to the skin and malfunction.

Do not touch the power plug during thunderstorms.



Doing so may cause electrical shock.

Introduction

Do not allow the water supply hose to touch the power plug or outlet.



Doing so may cause condensation resulting in a fi re, electrical shock, heat or a short.

Do not do anything that may damage the power cord, power plug.

Do not strike, yank, twist, excessively bend, damage, alter, or heat the electrical cords. Also, do
not place anything heavy on, bind or pinch the electrical cords.



Using a damaged electrical cord may result in a fi re, electrical shock, heat or short.

Do not use a loose or faulty electrical outlet.



Doing so may cause fi re or short circuit.

Do no use any outlet or wiring equipment beyond its specifi ed rating.



Plugging too many plugs into the same outlet, for example using outlet splitters, can cause fi re
due to heat.

Do not use any power supply other than the one specifi ed.
AC 120V,60Hz



Doing so may cause fi re or excessive heat.

Do not stick a fi nger or anything else into the warm air outlet.*

Do not place anything on the warm air outlet or drape clothes over it.



Doing so may cause burns, electrical shock or malfunction.

* Except SW2024

Keep cigarettes and other open fl ames away from the product.



Failure to do so may cause fi re.

5

Safety Precautions (Continued)

WARNING

Beware of irritation or burn.



Improper use of the toilet seat may cause irritation or burn.
When sitting for a long time on the toilet seat, switch the toilet seat temperature adjustment to "OFF".
When any of the following persons use a heated seat or warm air drying, someone should switch the
toilet seat temperature adjustment to "OFF" and switch the drying air temperature to "Low".



Young children, the aged and other users unable to set the temperature appropriately themselves.



The ill, physically disabled and others who do not have freedom of movement.



Those using any medicines that cause drowsiness (sleeping or cold medicine), those who have
been drinking heavily, anyone severely fatigued and anyone else liable to fall asleep.

This is an electrical product. Do not install it anywhere water is likely to get on
the product or anywhere with humidity high enough that water is likely to form
on the surface of this product. When using the product in a bathroom, install
a fan or ventilation port and ensure good air fl ow through the bathroom.



Failure to do so may cause fi re or electrical shock.

Always connect the Washlet to the cold water supply.



Connecting to hot water supply may result in burns and equipment damage.

Make sure that a properly grounded (3 prong) outlet has been installed.



Failure to install a grounded outlet could cause electrical shock in the event of a malfunction or
short circuit.

Insert the power plug securely into the outlet.



Failure to do so may cause fi re, heat or short circuit.

To unplug, hold the plug, not the cord.

Do not unplug by pulling the cord.



Pulling on the cord may cause damage and result in fi re or heat.

If the electric cord is damaged, avoid danger by having the manufacturer’s
repair department or equivalent specialist replace it.

Always disconnect the power plug from the outlet before cleaning,
maintenance or inspection.



Failure to do so may cause electrical shock or malfunction.
* Except when using "Wand cleaning".

6

Periodically remove dust and dirt from the electrical plug and make sure it is
securely plugged into the wall outlet.



Failure to do so may cause fi re, heat or short circuit.
Pull the plug out from the outlet and wipe clean with a dry cloth.

Always unplug the plug from the outlet before removing the main unit.



Failure to do so could cause a fi re or electrical shock.

WARNING

Preliminary studies in females suggest that overuse of continuous spraying
can increase the possibility of vaginal mucosa drying and potential
reduction in desirable microbial organisms.
Although these studies have not been validated, please consult your
healthcare provider for concerns regarding whether these circumstances
may apply to you.
More importantly, if you are an individual suffering from any immune
defi ciency as a result of disease, chemotherapy, or other medical condition
compromising the immune system you should consult your healthcare
provider before use of this product.

CAUTION

Do not use the product if the main unit is unstable.



Doing so may cause the main unit to come loose and fall, resulting in injury.

Introduction

If the product is damaged, do not touch the damaged section.



Doing so may cause electrical shock or injury.
Replace it immediately.

Do not apply strong force, mechanical shock, step on or stand on the toilet
seat, toilet lid or main unit. Also do not place any heavy object on the toilet
seat, toilet lid or main unit.



Doing so may cause cracking or cause the main unit to come loose and fall, resulting in injury.



Doing so could damage the product and cause injury or water damage.

Do not lift up this product by the toilet seat or lid.
Do not raise the toilet seat or lid while objects are resting on top of the toilet.



Doing so may cause the main unit to come loose and fall, resulting in injury.

When cleaning or maintaining the plastic parts (main unit etc.) or the water
supply hose, use a kitchen cleaner diluted with water. Do not use any of the
following.

Toilet cleaner, household cleaner, benzene, paint thinner, powdered cleanser or nylon scrubbing pads.



These items may damage or crack the plastic and cause injury or malfunction.



These items could damage the water supply hose and cause a water leak.

7

Safety Precautions (Continued)

CAUTION

To prevent a sudden water leak, do not remove the water fi lter drain valve
when the shutoff valve is open.



Doing so will cause water to spurt out.
(Refer to Page 31 for instructions on cleaning the water fi lter drain valve.)

Do not fold or crush the water supply hose; do not damage by cutting with a
sharp object.



Doing so may cause water leaks.

Do not install the base plate, which is not attached.



Doing so could cause a fi re or damage.

If a water leak should occur, always close the shutoff valve.

When the ambient temperature is likely to drop to 0°C (32°F) or lower,
prevent damage to the pipes and hoses due to freezing.



Frozen water pipes could cause the main unit and the pipes to break, resulting in a water leak.



Regulate the room temperature to prevent the pipes and hoses from freezing during cold months.



Drain the water.

When not using the Washlet over an extended period of time, drain the
water out of the main unit and the water supply hose after closing the water
shutoff valve, and pull the electrical plug from the outlet.

When using the product again, allow the product to refi ll with water fi rst.



Otherwise, the water in the tank might become contaminated and cause skin infl ammation or
other problems. (Refer to Page 39 for instructions on replenishing the water.)



Leaving the power on may cause fi re or heat.

When installing the water fi lter drain valve, make sure that it is securely
tightened in its proper position.



Failure to securely tighten it may cause a water leaks.

Push the main unit securely on to the base plate.

After pushing the main unit until a click sound is heard, pull it slightly toward you to make sure that
the product does not detach.



Failure to do so could cause the main unit to come loose and fall resulting in injury.

8

DANGER To reduce the risk of electrocution:

1. Do not use while bathing.

2. Do not place or store the product where it can fall or be pulled into a tub or sink.

3. Do not place in or drop into water or other liquid.

4. Do not reach for the product when it has fallen into water. Unplug it immediately.

Introduction

WARNING

1. Close supervision is necessary when this product is used by, on, or near children or
invalids.

2. Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.

3. Never operate this product if it has a damaged cord or plug, is not working properly, has
been dropped or damaged, or has been dropped in water. Return the product to a service
center for examination and repair.

4. Keep the cord away from heated surfaces.

5. Never block the air openings on the product or place it on a soft surface, such as a bed
or couch, where the air openings may be blocked. Keep the air openings free of lint, hair,
and other similar items.

6. Never use while sleepy or drowsy.

7. Never drop or insert any object into any opening or hose.

To reduce the risk of burns, electrocution, fi re or injury to persons:

8. Do not use outdoors. Do not operate where aerosol (spray) products are being used or
where oxygen is being administered.

9. Connect this product to a properly grounded outlet only.

See "Grounding Instructions" in Page 10.

10. The tank should be fi lled with water only.

9

Safety Precautions (Continued)

Grounding Instructions

This product should be grounded. In the event of an electrical short circuit, grounding
reduces the risk of electric shock by providing an escape wire for the electrical current.

The plug must be plugged into an outlet that is properly installed and grounded.

DANGER - Improper use of the grounding plug can result in a risk of electric shock.

If repair or replacement of the cord or plug is necessary, do not connect the grounding wire
to either fl at-head terminal.

Check with a qualifi ed electrician or serviceman if the grounding wire instructions are not
completely understood, or if in doubt as to whether the product is properly grounded.

This product is factory equipped with a specifi c electric cord and plug to permit connection
to a proper electric circuit. Make sure that the product is connected to an outlet having the
same confi guration as the plug.

No adapter should be used with this product. Do not modify the plug provided - if it will not fi t
in the outlet, have the proper outlet installed by a qualifi ed electrician.

If the product must be reconnected for use on a different type of electric circuit, the
reconnection should be made by qualifi ed service personnel.

If it is necessary to use an extension cord, use only a three wire extension cord that has a
three blade grounding plug, and a three-slot receptacle outlet that will accept the plug on the
product.

Replace or repair a damaged cord.

Grounding pin

10

Save these instructions.

Operational Precautions

For prevention of malfunctions

■

●

Do not block the remote control transmitter or receiver.

< About the seat switch >

●

When you sit on the toilet seat, the seat switch turns
ON, enabling you to use various features.
(A click sound is heard when the seat switch is ACTIVATED.)

Switch

Gap

The toilet seat lowers.

●

Sit back on the toilet seat.



The seat switch will not turn on unless you sit

ON

Seat switch
(Built-in)

on the seat properly.

Note



When a child uses the Washlet, the seat switch
may not be ACTIVATED by their light body weight.



Since the toilet seat is designed to move up
and down, a clearance is provided between the
toilet seat cushion and the toilet bowl.

For prevention of damage

■

●

Wipe plastic areas such
as the main unit and
remote control with a
soft, wet cloth.

●

Do not lean against the
toilet lid.

Problem Prevention

■

●

Disconnect the power plug if there is a risk of lightning.

●

A toilet seat cover or a toilet lid cover cannot be used.
(The seat switch may not function properly.)

Dry cloth or tissue

Covers

●

Do not urinate on the main unit, toilet seat or wand.
(Doing so may cause pink or brown stains or a
malfunction.)

●

Do not apply strong forces to the control panel of the
remote control.

●

When using a toilet cleaner to clean the toilet, wash it off
within 3 minutes and leave the toilet seat and toilet lid open.
Wipe off any cleaner that remains on the toilet bowl.
(If vapor from a toilet bowl cleaner enters the main unit, it
may cause a malfunction.)

●

Do not expose to direct sunlight.
(Doing so may cause changes in color, irregular heated
seat temperature, remote control malfunction or Washlet
malfunction due to the change in temperature.)

●

Use radios, etc. away from the Washlet.
(The Washlet could cause interference with the radio signal.)

●

If you use a booster seat for infants or a soft highchair,
remove it after use.
(Keeping it installed may prevent some of the functions
from being used.)

●

Do not apply force to the remote control.
(May cause malfunction.)
To prevent the remote control from being dropped, set it
in the hanger when you are not using it. Be careful not
to expose it to water.

●

Do not place anything on the toilet seat and lid, and do
not press them with hands.
Failure to do so may turn on the seat switch, causing the
fl oor to get wet if buttons on the remote control are touched
and warm water comes out from the wand. (The seat switch
may turn on if force is applied to the toilet seat or lid.)

Introduction

11

Parts Names

To

u

a

Product name, part no., etc.

Toilet lid cushion

Toilet lid

Water supply hose

Power plug

(Page.15)

Shutoff valve

(Page.15)

Seat switch

(Built-in)

B

Warm air outlet cover *

Warm

Wand cover

Wand

Heated seat

Power cord

12

Main display

Right side of main unit

Introduction

SEAT LED

POWER LED

ENERGY SAVER LED

WATER LED

Remote control receiver

Deodorizing fi lter * (Page.27)

Toilet seat
cushions

Deodorizer outlet *

Main unit removal button
(Page.28)

Left side of main unit

Water fi lter drain valve

Cover Water drain plug (Page 40)

* Except SW2024 Descriptions in this manual are based on the illustrations of SW2044.

(Page 31)

SW2043

The toilet seat and lid shape varies by model.

13

Preparation

Using the Product for the First Time

1

2

1.Insert the battery

Remove the remote control
from the hanger.

Remote control

Hanger

Open the battery cover and
insert two AA batteries.

If the remote control is secured
(for anti theft)

Remove the screw from the

1

remote control fi xture.

(View from side)

Remote control

Wall

Remove the remote control

Hanger

Screw

Phillips screwdriver

Close

Open

Battery cover

●

When batteries are properly inserted,
temperature levels appear on the display of
the remote control (back side).

●

The display goes out when no button on the
remote control is pressed for 5 minute or more.

Mount the remote control in

3

the hanger.

■ About the batteries

●

Use dry cell, alkaline batteries. Follow the instructions
below to prevent the batteries from rupturing or
leaking fl uid.



When replacing the batteries, use new batteries of
the same brand.



If you will not be using the remote control for a long
time, remove the batteries.



Do not use rechargeable batteries.

2

from the hanger.

■ To secure the remote control again

Tighten the screw.
(Overtightening may cause damage to parts
such as the hanger)

14

2.Turn on the power

3.Open the shutoff valve

Introduction

1

2

Insert the power plug.



The wand extends and then retracts.

Check that the POWER LED
on the main display is lit up.

Lit

Fully open the shutoff valve.

1

Shutoff

valve

15

Basic Operations

Press a button on the remote control; a beep sounds when the main unit receives the signal.

Stopping

[STOP]

Stops the operation.

Cleansing

[REAR]

Cleanses your rear.

(The drawing is SW2044)

Personal Setting

[USER1] / [USER2]

You can store your preferred wand position, water pressure and water temperature a setting.

[SOFT]

Washes your rear with mild water pressure.

*

The mode changes between [SOFT] (Flickering) and

[REAR] (Lit) each time the button is pressed.

[FRONT]

Serves as a bidet for ladies.

Drying

(SW2044, SW2043 only)

[DRYER]

Dries your rear.

16

● To store a setting
While cleansing is in progress, set your preferred wand position, water pressure, and warm water
temperature, and then press and hold [USER 1] or [USER 2] for 2 seconds or longer.

● To use
Press [USER 1] or [USER 2], and then press the button for the cleansing you want to use.
*The wand position and water pressure lamps will light up for about 10 seconds in their set

positions, and the water temperature display switches.

● Functions that operate when a button is pressed during "REAR", "SOFT", or "FRONT" cleansing.

[OSCILLATING]

●The wand moves back and forth to

wash your rear thoroughly.

●

The setting changes between "ON" and

"OFF" each time the button is pressed.

[POSITION]

●The wand position can be adjusted to

the front or rear.
("▲": Moves to the front, "▼": Moves to
the rear)

Operation

[PULSATING]

●Washes with the water pressure

pulsating between soft and strong.

●

The setting changes between "ON" and

"OFF" each time the button is pressed.

[PRESSURE]

●The water pressure strength can be

adjusted for cleansing functions such
as REAR.("-": Softer, "+": Stronger)

Note

●

Sitting back on the toilet seat makes it easier to adjust the

wand position and to reduce splashing.

For your information

●

Water may sometimes come out from around the wand when it
expands in the warm water tank, but this is normal.

●

As the warm water tank of hot-water system is used, the temperature
of warm water may become lower if it is continuously consumed.

17

Basic Operations

About the Menu Screen

This section is an overview of the settings that can be confi gured with the remote control.



See the corresponding pages for the detailed descriptions.



The setting items and numbers vary according to the model.

Remote control back side

TEMPERATURE
SETTING

WATER

Remote controller display

Select keys

:Select an item
:Select a setting

[ENTER]

[MENU]

[TEMP]

SEAT

DRYER

DIRECTIONAL

Press [MENU] to display the menu
screen.

18

SETTING LOCK

You can lock the settings so that you
do not mistakenly operate the rear
buttons while using the remote control.

How to Set (Page 36)

Display screen during setting lock

SETTING LOCK

PRESS ENTER

FOR 2 SEC
TO RESET

Level 1 Level 3Level 2

Menu Screen

MENU 1/4

1. CLEANING

2. ENERGY
SAVER

CLEANING

WAND
CLEANING
MODE ON/OFF

ENERGY
SAVER

1. AUTO ENERGY
SAVER

OFF

AUTO
FUNCTIONS

1/1

1/1

1/1

CLEANING

Operation

1/2

3. AUTO
FUNCTIONS

4. OTHER
SETTINGS

1. CLEANING

OTHER
SETTINGS

1. BEEP

2. SETTING

3. PERSONAL

* Will not be displayed on SW2024 remote control.

1. PRE-MIST
ON

2. DEODORIZER
ON

1/3

ON

LOCK

OFF

SETTING
LOCK

ON

19

Automatic Functions

Cleaning Features

DEODORIZER

(SW2044, SW2043
only)

As you approach

As you sit As you stand up*

Starts the deodorizer

Deodorizer stops

➝

It stops after about 2 minutes

A mist is sprayed inside the
toilet bowl to make it more
diffi cult for dirt to adhere

PRE-MIST

(SW2044, SW2043
only)

A mist is sprayed inside

the toilet bowl

* To sanitize the toilet bowl every time it is used, water remaining in the wand is drained after you stand up from the toilet seat.

20

Changing

Operation

Note

• The pre-mist will not spray for about
90 seconds after you stand up from
the toilet seat.

settings



DEODORIZER ON/OFF
(Page 34)



PRE-MIST ON/OFF
(Page 34)

If dirt adheres...

If dirt adheres to the wand

■

during use, you can extend
the wand to clean it.

●

Cleaning the wand (Page 30)

21

Temperature Adjustment

Warm Water / Toilet Seat / Drying *

You can adjust the temperature levels or turn the settings to "OFF".

1

TEMPERATURE
SETTING

WATER

SEAT

DRYER

Press [TEMP].

2

TEMPERATURE
SETTING

WATER

SEAT

DRYER

TEMPERATURE
SETTING

WATER

SEAT

DRYER

Use to select the
item you want to set.

Remote controller
display

Select keys

:Select an item
:Select a setting

[TEMP]

TEMPERATURE
SETTING

WATER

SEAT

DRYER

22

Use to select the

<Settings complete>

3

TEMPERATURE
SETTING

WATER

SEAT

DRYER

Warm water
temperature

temperature level.

Operation

OFF Low High

Press
until "OFF"
appears.

Toilet seat
temperature

Drying air
temperature*



When "OFF" is set, the WATER LED will go off.

OFF Low High

Press
until "OFF"
appears.



When "OFF" is set, the SEAT LED will go off.

Low High

* Will not be displayed on SW2024 remote control.

23

Energy Saver Feature

g

You can save energy by turning the toilet seat heater to a low temperature (or turning
the heater "OFF") during periods when the toilet will be used infrequently.



It takes about 10 days for the product to determine the periods when it is used relatively less frequently.

When energy saver is set

Type Situation

Main Display

You want the Washlet

Lit

(Green)

to save energy
automatically

ENERGY
SAVER

Note

●

Even if the toilet seat heater is being activated (with the toilet seat heater set to "Low" or "OFF," or with the warm water heater
set to "OFF"), the toilet seat will be temporarily heated when you sit on it.
(To reach the setting temperature, the toilet seat and warm water take about 15 minutes and 10 minutes, respectively.)

The Washlet detects time
periods with infrequent use
and lowers the toilet seat
temperature automatically.
Furthermore, it automatically
turns off the toilet seat and warm
water heater during time periods
when the toilet is never used.

When energy saver is not set

OFF

24

How to set

1
2

Remote controller
display

[ENTER]

Select keys

:Select an item
:Select a settin

[MENU]

Press [MENU].

Use to select
"ENERGY SAVER"
and then press
[ENTER].

MENU 2/4

1. CLE ANING

2. ENERGY
SAVER

3. AUTO

ENERGY
SAVER

When energy saver is in operation

Toilet seat

heater

Warm water

heater

AM PM

068 590

Time period with
infrequent use

LitOFF

Lit

(Orange)

Time period the toilet
is never used

Low

Example)

Set

temperature

*1

temperature

Time period with infrequent use (from 9:00PM to 6:00AM): Low
Time period the toilet is never used (8:00AM to 5:00PM): OFF

Low

Set

temperature

*2

*1

*3

OFF

Set

temperature

OFF

Lit

OFF

OFF

(Orange)

*1 The temperature set on Page 22.

The time period when the toilet seat heater is set to a "low temperature" by the energy saver. The warm water heater is "Set temperature".

*2
*3 The time period when the toilet seat heater and warm water heater are "OFF".

*1

Low

temperature

Operation

*2

3

4

Use to select
"AUTO ENERGY
SAVER".

Use to select
"ON" or "OFF"
and then press
[ENTER].

ENERGY
SAVER

1. AUTO ENERGY
SAVER

OFF

ENERGY
SAVER

1. AUTO ENERGY
SAVER

ON

1/1

1/1

AUTO

ENERGY

SAVER

ON

(To return

➝

)

25

Maintenance

Power plug (Perform monthly)

Dry cloth Wet cloth

Disconnect the power plug

1

2

and wipe it with a dry cloth.

Insert the power plug.



The POWER LED lights up.

WARNING

Always disconnect the power plug from
the outlet before cleaning, maintenance
or inspection. (see left)

(Failure to do so may cause electric shock
or malfunction, resulting in a breakdown.)

*For safety, disconnect the

power plug before cleaning

or maintenance.

WARNING

Periodically remove dust from

●

the blades and other parts of the
power plug.



Disconnect the plug and wipe it
with a dry cloth.

Fully insert the power plug.

●

When disconnecting, hold the

●

main body of the power plug.



Pulling the cord may damage the
plug or cord.

Main unit

Power plug

Do not use a dry cloth
or toilet paper on plastic
parts.

(May cause damage.)

26

*Except when using "Wand cleaning".

Main Unit (Perform daily)

Deodorizing fi lter (Perform monthly)

<If you notice odors>

Unplug the power plug.

(SW2044, SW2043 only)

1

Soft cloth soaked in water

Unplug the power plug.

1

Wipe with a soft cloth that has

2

•

3

been soaked in water and
wrung-out thoroughly.

For heavy dirt

■



Wipe with a soft cloth soaked in diluted,
neutral kitchen detergent, and then wipe
with a soft cloth soaked in water.

Neutral kitchen detergent

Insert the power plug.



The POWER LED lights up.

Toilet paper

•
Dry cloth

•
Nylon scrubbing pads

•
(May cause damage.)

Paint thinner

•
Benzene

•
Powdered cleanser

•

2

3

4

Remove the deodorizing fi lter.



Hold the knob and pull outward.



Do not pull with undue force.
(May cause damage or malfunctions)

Deodorizing fi lter

Clean with a tool such as a
toothbrush.



When washing with water, dry off all water
before mounting.

Toothbrush

Mount the deodorizing fi lter.



Push fi rmly until a click sound is heard.

Maintenance

Attention!

The Washlet is an electric appliance.

●

Be careful not to let water seep inside or
leave detergent in the gap between the main
unit and toilet bowl.

(May damage plastic parts or cause a malfunction.)

When using a toilet cleaner to clean the

●

toilet, wash it off within 3 minutes and leave
the toilet seat and toilet lid open.



Wipe off any cleaner that remains on the toilet
bowl. (If vapor from a toilet bowl cleaner enters
the main unit, it may cause a malfunction.)

Do not push or pull the covers around the

●

wand with undue force.

(May cause damage or malfunction.)

5

Insert the power plug.



The POWER LED lights up.

27

Maintenance

Gap between the Main Unit and Toilet Bowl (Perform monthly)

You can remove the main unit to clean
the top of the toilet bowl and the bottom
of the main unit.

Soft cloth soaked in water Toilet paper, etc. (May cause damage.)

Unplug the power plug.

1

2

Remove the main unit.

Do not pull the unit with undue force

•

(because the water supply hose and power cord are attached).

Base plate

Bolt

If the power is not unplugged, the unit may

malfunction or cause a failure or electric shock.

3

4

Pull the main unit toward you
while pressing the button.

Main unit removal button

Clean the gap.

• Wipe with a soft cloth soaked in a diluted, neutral kitchen detergent. Then, wipe it with a soft
cloth soaked in water so that no detergent remains.

Mount the main unit.

CAUTION

Base plate

Click

Align the center.

Push the main unit
until a click sound
is heard.

After mounting, check that the main

unit does not detach even when

pulled.

Push the main unit fi rmly
onto the base plate until
a click sound is heard.

28

5

Insert the power plug.



The POWER LED lights up.

Gap between the Main Unit and the Toilet Lid (Perform monthly)

The toilet lid can be removed for thorough
cleaning.

1

2

3

4

Unplug the power
plug.

Remove the toilet lid.

:Pull the left side outward.

: Disconnect the hinge from the recess

and pull up.

:Disconnect the right side.

Wipe with a soft cloth that
has been soaked in water
and wrung-out thoroughly.

Reinstall the toilet lid.

:

Join the pin and the hinge on the right side.

Slightly tilt the toilet lid to the front.

Soft cloth soaked in water Toilet paper, etc.

Removing and Reinstalling

Hold with both

hands

B

E

A

Recess

D

(May cause damage.)

Maintenance

C

5

6

:While pulling out the left side,

:

Mount by joining the hinge with the recess.

* Be careful not to pinch your fi ngers.

Open and close the toilet lid
to check the mounting, and
then mount the main unit.

Insert the power plug.



The POWER LED lights up.

Hinge

Pin

Hinge

29

Maintenance

Wand (Perform monthly)

<Wand cleaning> If you notice dirt

Soft cloth soaked in water Toilet paper, etc.

(May cause damage.)

Extend the wand.



1

Operate with the buttons on the back side of the
remote control.

(1) Press [MENU].

Use to select "CLEANING".

(2)

Press [ENTER].

Use

(3)

MODE ON/OFF".

Press [ENTER].



The wand extends and water sprays out for cleaning.



The wand automatically retracts after about 5 minutes.

to select "WAND CLEANING

Wipe with a soft, wet cloth.

2

Do not pull, push or press the wand with excessive
force. (May cause damage or malfunction.)

Water fi lter drain valve

30

Wand

3

Press [STOP] on the front side of
the remote control.



The wand retracts.

Water fi lter drain valve (Perform once every 6 months)

<If you think the water pressure has weakened>

1

2

Close the shutoff valve.



The water supply stops.

CAUTION

Do not remove the water fi lter drain
valve while the shutoff valve is open.

(Otherwise, water may leak out)

Extend the wand.



Operate with the buttons on the back side
of the remote control.

(1) Press [MENU].

Use to select "CLEANING".

(2)

Press [ENTER].

Use

(3)

CLEANING MODE ON/OFF".

Press [ENTER] to extend the
wand.

Press [ENTER] again to retract
the wand.

(Release the pressure from the
water supply pipe.)

to select "WAND

4

5

6

Remove the cover and water
fi lter drain valve.



Loosen with a fl at-head screwdriver and
then pull.

Cover

Water Filter Drain Valve

Clean with a tool such as a
toothbrush.



Also, remove any dust from inside the hole
of the water fi lter drain valve.

Reinstall the water fi lter drain
valve and cover.



Insert the water fi lter drain valve and tighten
it securely with a fl at-head screwdriver.

Maintenance

3

Unplug the power plug.

7
8

Insert the power plug.



The POWER LED lights up.

Open the shutoff valve.

31

Changing Settings

Setting List

Setting Types

PRE-MIST

AUTO
FUNCTIONS

OTHER
SETTINGS

CLEANING

DEODORIZER

BEEP

SETTING LOCK

PERSONAL SETTING LOCK

32



Set whether or not to spray mist
automatically after sitting on the
toilet seat

Available Settings*

ON/OFF

Applicable Models

Setting Ref.

Page



Set whether or not to deodorize
automatically after sitting on the
toilet seat



Set whether or not to make a beep
sound



Set whether or not to use the
setting lock

ON/OFF

ON/OFF

ON/OFF

SW2044
SW2043

All models

All models

Page 34

Page 36



Set whether or not to use the
personal setting lock

ON/OFF

*The black text is the initial setting.

All models

Reference

33

Changing Settings

CLEANING

Press [MENU].

1
2

3

Remote controller
display

Use to
select "AUTO
FUNCTION"
and then press
[ENTER].

Use to select
"CLEANING"
and then press
[ENTER].

MENU 3/4

1. CLE ANING

2. ENERGY
SAVER

3. AUTO
FUNCTIONS

4. OTHER
SETTING

AUTO
FUNCTIONS

1. CLE ANING

1/1

Set whether or not to spray
mist automatically after
sitting on the toilet seat

PRE-MIST

(SW2044, SW2043
only)

Set whether or not to
deodorize automatically
after sitting on the toilet
seat

DEODORIZER

(SW2044, SW2043

Select keys

:Select an item
:Select a setting

[ENTER]

[MENU]

Items set on this display

1.PRE-MIST

2.DEODORIZER*

* Will not be displayed on SW2024 remote control.

34

only)

4

Use to select
"PRE-MIST".

CLEANING 1/2

1. PRE-MIST

ON

2. DEODORIZER

ON

5

4

5

Use to select
"ON/OFF" and then

press [ENTER].

Use to select
"DEODORIZER".

Use to select
"ON/OFF" and then

press [ENTER].

CLEANING 1/2

1. PRE-MIST

OFF

2. DEODORIZER

ON

CLEANING 2/2

1. PRE-MIST

ON

2. DEODORIZER

ON

CLEANING 2/2

1. PRE-MIST

ON

2. DEODORIZER

OFF

PRE-MIST

OFF

(To return

DEODORIZER

OFF

(To return

➝

➝

)

)

Reference

35

Changing Settings

OTHER SETTINGS

Press [MENU].

1
2

Use to
select
"OTHER
SETTING"
and then
press
[ENTER].

MENU 4/4

1. CLE ANING

2. ENERGY
SAVER

3. AUTO
FUNCTIONS

4. OTHER
SETTINGS

Set whether or not to
make a beep sound

BEEP

Remote controller
display

Select keys

:Select an item
:Select a setting

[ENTER]

[MENU]

Set whether or not to use
the setting lock

SETTING
LOCK

Set whether or not to use
the personal setting lock

PERSONAL

Items set on this display

1.BEEP

2.SETTING LOCK

3.PERSONAL SETTING LOCK

36

SETTING
LOCK

3

Use to select
"BEEP".

OTHER
SETTINGS

1. BE EP

1/3

ON

4

3

4

5

Use to select
"ON/OFF" and then

press [ENTER].

Use

to select

"SETTING LOCK".

Use to select
"ON/OFF" and then

press [ENTER].

Check the displayed screen.

OTHER
SETTINGS

1. BE EP

OFF

OTHER
SETTINGS

1. BE EP

2. SETTING

LOCK

OFF

OTHER
SETTINGS

1. BEE P

2. SETTING

LOCK

SETTING LOCK

ON

ON

ON

1/3

BEEP

OFF

(To return

2/3

2/3

SETTING LOCK

PRESS ENTE R

FOR 2 SEC

TO RESET

Cancellation method:

Press [ENTER] for 2 seconds

➝

)

3

4

Display screen during setting lock

Use to select
"PERSONAL
SETTING LOCK".

Use to select
"ON/OFF" and then

press [ENTER].

PRESS ENTE R

FOR 2 SEC

TO RESET

OTHER
SETTINGS

2. SETTING
LOCK

OFF

3. PERSONAL
SETTING
LOCK

ON

OTHER
SETTINGS

2. SETTING
LOCK

OFF

3. PERSONAL
SETTING
LOCK

OFF

or longer.

* If you want to relock after cancellation,

reconfi gure the setting.

3/3

3/3

PERSONAL

SETTING LOCK

OFF

(To return

➝

Reference

)

37

What to Do?

v

.

)

If you cannot operate with the remote control

The batteries may have worn out.
Replace the batteries.

Replacing the batteries

■

Unplug the power plug.

1

2



The POWER LED goes off.

Remove the remote control from the hanger.

(Page14)

Open the battery cover and replace the

3

AA batteries.

(Page14)

Mount the remote control in the hanger.

4

Insert the power plug.



5

The POWER LED lights up.

Freeze Damage Prevention

When the ambient temperature is likely to drop to 0°C (32°F) or lower, take measures to
prevent freezing.

Attention!

●When the ambient temperature is likely to drop to 0°C (32°F) or lower, do not use the energy saver feature.
(May damage the product.)

Warm the bathroom or take measures against freezing so that the ambient temperature does not drop below 0°C (32°F).

●

Lit

Freeze damage prevention

How to drain the water

■

1

Close the shutoff valve.

CAUTION

Do not remove the water fi lter drain

o not remove the water fi lter drain

valve while the shutoff valve is open.

alve while the shutoff valve is open

(Otherwise, water may leak out)

therwise, water may leak out

2

Drain the water from
the toilet tank.



Turn the fl ush handle of the toilet
tank to the full fl ush side.



Turn the lever until water fl ow stops.

38

Freeze damage prevention (continued)

3

Drain the pipe.

(1) Extend the wand.



Operate with the buttons on the back

side of the remote control.

1. Press [MENU].

2. Use

Press [ENTER].

3.

Use to select "WAND
CLEANING MODE ON/OFF".

Press [ENTER] to extend the wand.



Press [ENTER] again to retract the wand.
(Release the pressure from the
water supply pipe.)

(2) Unplug the power plug.

(3) Remove the cover and water fi lter

drain valve.

Cover

to select "CLEANING".

Hold the wand in the extended

position until no more water comes
from around the wand.

Water fi lter drain valve

4

5

(4) Drain the water from the water

supply hose.

Water supply hose

Horizontally

(5) After draining the water, install the

water fi lter drain valve and cover.



Insert the water fi lter drain valve and use a
fl at-head screwdriver to tighten it securely.

(6) Insert the power plug.

Check that the POWER LED
on the main display is lit up.

(Page 15)

Set the water and toilet seat
temperature to "High".

(To maintain the temperature.)



When fi nished, close the toilet seat and toilet lid.

(Page 22)

To use the Washlet again

■



The water needs to be resupplied. (See below)

Resupplying the Water (After draining)

1

2

3

Open the shutoff valve.

• Check that water is not leaking from a pipe or the main unit.

If the power is not turned ON

Insert the power plug.

Discharge water from the wand.

(1) Pressing down the right side of the toilet seat,

Press [REAR] on the remote control for about two minutes to discharge water from the wand.

(2)

(It takes about one minute before water comes out. Catch the water in a paper cup or other receptacle.)

If the remaining water has frozen and no water comes out

■

• Heat the inside of the bathroom, and warm the water supply hose and shutoff valve using a cloth soaked in warm water.

Reference

39

What to Do?

If the toilet is in a location you will not visit for a long time, drain the water.

(The water in the tank may become contaminated and cause skin irritation or other problems.)

Long Periods of Disuse

How to drain the water

Drain the water from the toilet tank.

1

2

3

4

(Procedures

Drain the pipe.
(Step

* After draining water, keep the cover removed.

Remove the water drain
plug.



The water comes out from near the
wand for about 90 seconds.

Reinstall the water drain plug and
cover.

3

(1) to (5) on Page 39)

and in "Freeze damage prevention" on page 38)

Water drain plug

40

If water may get frozen

■

• Add antifreeze solution in the water in the bowl to prevent freezing.
(The antifreeze solution should not be fl ushed out. Collect it before using the toilet and dispose of it.)

To use the Washlet again

■

• The water needs to be resupplied. (Page 39)

Troubleshooting

First, try the actions described on pages 41 to 44.If the problem
persists, consult the installer, seller or the contact listed on the
back cover of this manual.

Please check fi rst

SW2044·SW2043

■

Is the POWER LED fl ickering?

Is the

POWER LED lit?

➞

The main unit is not mounted properly.
Mount the main unit again. (Page 28)

Is the breaker on the

■

distribution board turned
on?

➞

Check whether there is a power
outage or the breaker has turned
"OFF".

CAUTION

If a water leak occurs, close the
shutoff valve.

Lit

Is the ENERGY

SAVER LED lit?

Is the remote

control working?

While the LED is lit, energy saver (Page 24) is in operation,

■

so the toilet seat temperature may be reduced or the
heater may be turned off.

Are the remote control

■

batteries dead?

➞

Replace the batteries. (Page 38)

Is the remote control

■

The remote

control uses

batteries

to operate.

transmitter or the remote
control receiver blocked?

➞

Remove obstructions, dirt, water
droplets or any other blockages.

Remote control
transmitter

Close

Open

Battery cover

Remote control receiver

Reference

41

Troubleshooting

Rear and Rear soft, front cleansing, wand

Trouble Please check

The wand

(or cleansing water)

does not come out

The wand extends but

the cleansing water
does not come out /
The cleansing water

pressure is weak

●

When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up fi rst.

●

Did you sit on the toilet continuously for 2 hours or longer?
(If so, operation is stopped for safety purposes.)

➞

Stand up from the seat and then use again.

●

If the water supply pressure drops signifi cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.

➞

Disconnect the power plug and wait about 10 seconds before inserting it again.
If the same symptom reappears ➞ There may be a malfunction. Consult
with the contact listed on the back cover of this manual.

●

The seat switch may have diffi culty detecting some sitting postures.

➞

Sit back on the toilet seat.

●

Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?

➞

Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.

●

Has a water failure occurred?

➞

Press the "STOP" button and wait until water service is restored.

●

Is the shutoff valve closed?

●

Is the water fi lter drain valve clogged with foreign matter?

➞

Clean the filter.

●

Is the water pressure set to a low level?

Covers

Ref.

Page

-

-

-

11

11

-

15

31

17

The cleansing water

is cold

Stops in the middle

of use

Water comes out

unexpectedly

from the wand

●

Is the water drain plug loosened?

➞

Tighten the water drain plug securely.

●

Is the water temperature set to "OFF" or a low level?

●

When the temperature of the water supply or the bathroom is low, the water
temperature may be low when first sprayed.

●

Rear, rear soft and front cleansing stop automatically after 5 minutes of
continuous use.

●

Does the seat switch have diffi culty detecting?

➞

Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.

●

Water may sometimes come out from around the wand when it expands in
the warm water tank.

40

22

-

-

11

-

42

Warm air drying (SW2044, SW2043 only)

Trouble Please check

The dryer

temperature is low

Stops in the middle

of use

●

Is the remote control preset temperature set to a low level?

●

The feature stops automatically after 10 minutes of continuous use.

●

Does the seat switch have diffi culty detecting?

➞

Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.

Toilet Seat and Toilet Lid

Trouble Please check

●

Is the toilet seat temperature set to "OFF" or a low level?

●

Is the ENERGY SAVER LED (orange) lit?



When the SEAT LED (green) is also lit.

➞

The toilet seat temperature has been lowered to save energy. When you sit,
the toilet seat is temporarily heated.



When the SEAT LED is OFF.

➞

Energy saver is operating and has turned off the toilet seat heater. When
you sit on the seat, the toilet seat heater is turned on temporarily and the
seat is warmed in about 15 minutes.

The toilet seat is

cold

●

Have you been seated for a long time?



After about 20 minutes of sitting, the temperature starts going down, and
after about 1 hour, the toilet seat heater is turned "OFF".

➞

Stand up from the seat and then use again.

Ref.

Page

22

-

11

Ref.

Page

22

24

-

●

Did you put anything on the toilet seat or the toilet lid?

➞

Remove the object from the toilet seat or the toilet lid.

●

The seat switch may have diffi culty detecting some sitting postures.

➞

Sit back on the toilet seat.

●

Is a toilet lid or seat cover installed?

➞

Remove any covers.

Energy Saver

Trouble Please check

●

The energy saver

feature is not

working

Because the function takes several days learning the usage conditions before
starting energy saver, the amount of energy saving may be low, depending
on the frequency of use.

➞

Check the energy saver feature.

-

11

11

Reference

Ref.

Page

24

43

Troubleshooting

Deodorizer (SW2044, SW2043 only)

Trouble Please check

●

Is "DEODORIZER" set to "OFF"?

➞

The deodorizer

seems to be not

working

A strange odor is

emitted

Set to "ON".

●

Even after sitting down, you do not hear operation sounds.

➞

Sit back on the toilet seat.

●

If you hear an operation sound when you sit on the toilet seat.

➞

Clean the deodorizing filter.

●

Are you using an air freshener or deodorizer that you purchased separately?



Doing so may reduce the effectiveness of the Washlet deodorizer or cause
strange odors.

➞

Remove the air freshener or deodorizer.

Others

Trouble Please check

●

If any nuts in a connection are loose, fi rmly tighten them with a tool such as a
monkey wrench.

Do not use tools on the water supply hose

Water is leaking

from the plumbing

connections

connection. Tighten it by hand.

Water supply hose connection

Ref.

Page

34

11

27

-

Ref.

Page

Water supply hose

-

The display on

the remote control

goes out

The main unit is

unstable

The main unit makes

a sound

You feel air in the toilet

bowl when sitting on

the toilet seat

(SW2044, SW2043 only)

➞

If the water leak does not stop, close the shutoff valve and seek repair.

●

The display goes out when no button on the remote control is pressed for 5
minutes or more.

●

There is clearance between the toilet seat cushion and the toilet bowl for
activating the seat switch. When you sit on the toilet seat, the toilet seat
subsides slightly to activate the seat switch.

●

Are the bolts that anchor the main unit loose?

➞

Remove the main unit and then firmly tighten the base plate bolts.

<Only when sitting on the toilet seat.>

●

You hear operation sounds for preparing the pre-mist or spraying mist in the
toilet bowl.

➞

You can turn them "OFF". (SW2044, SW2043 only)

<When moving away from the toilet bowl after use>

●

You may hear the sound of the remaining water being drained.

●

A mist is sprayed inside the toilet bowl to make it more diffi cult for dirt to
adhere when sitting on the toilet seat. You may feel air when a mist is sprayed.

➞

You can turn it "OFF".

14

11

28

20
34

-

20
34

44

Specifi cations

Item

Rated power supply AC 120 V 60 Hz

Rated power consumption 406 W 292 W

Type of water heater Tank type

Power cord length 1.2 m (3.93 ft)

Water protection level IPX4

Rear cleansing

Spray
volume

Cleansing

Functions

Warm
air
dryer

Heated
seat

Deodorizer

Water supply pressure

Water supply temperature 0°C to 35°C (32°F to 95°F)

Working ambient temperature 0°C to 40°C (32°F to 104°F)

Dimensions

Weight About 5 kg (about 11 lb)

Water temperature

Toilet tank capacity 0.64 L (0.17 gal)

Heater capacity 225 W

Safety device

Backfl ow prevention device Vacuum breaker, Check valve

Warm air temperature

Airfl ow volume

Heater capacity 347 W -

Safety device Temperature fuse -

Surface temperature

Heater capacity 50 W

Safety device Temperature fuse

Method O2 deodorization -

Airfl ow volume

Power consumption Approx. 5.3 W -

Rear soft cleansing

Front cleansing

*

Adjustable temperature range :

Adjustable temperature range: OFF, about 28°C to 36°C (about 82°F to 97°F)

Minimum required water pressure: 0.05 MPa (7.25 PSI) <dynamic>,
Maximum required water pressure: 0.75 MPa (108.75 PSI) <static>

W 391 mm × D 531 mm × H 188 mm

(W 1.28 ft × D 1.74 ft × H 0.62 ft)

W 391 mm × D 480 mm × H 188 mm

(W 1.28 ft × D 1.57 ft × H 0.62 ft)

SW2044

SW2043

Approx. 0.27 to 0.43 L/min. (Approx. 0.07 to 0.11 gal/min.)

Approx. 0.27 to 0.43 L/min. (Approx. 0.07 to 0.11 gal/min.)

Approx. 0.29 to 0.43 L/min. (Approx. 0.08 to 0.11 gal/min.)

about 30°C to 60°C

(about 86°F to 140°F)

Approx. 0.27 m

(Approx. 9.53 ft

<About 26°C (about 79°F) when energy saver is in operation>

Approx. 0.16 m

(Approx. 5.65 ft

<at 0.20 MPa (29 PSI) water pressure>

<at 0.20 MPa (29 PSI) water pressure>

<at 0.20 MPa (29 PSI) water pressure>

Adjustable temperature range: OFF,

about 35°C to 40°C (about 95°F to 104°F)

Temperature fuse, overheat shutoff switch

(bimetal automatic return type), anti-idling fl oat switch

3

/min

3

/min)

3

/min

3

/min)

W 391 mm × D 531 mm × H 188 mm

(W 1.28 ft × D 1.74 ft × H 0.62 ft)

SW2024

-

-

-

Reference

* Temperature around the warm air outlet measured by TOTO.

45

Limited Warranty

1. TOTO warrants its washlet series ("Washlet") to be free from defects in materials and workmanship during normal use when
properly installed and serviced, for a period of one (1) year from date of purchase. This limited warranty is extended only to
the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any
subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product is purchased and installed in
USA, Canada.

2. TOTO's obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO's option,
of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and
serviced in accordance with instructions.
TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO
will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of
removal, return and/or reinstallation of the Product.

3.This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or

maintenance of the Product.
c) Damage or loss resulting from sediments or foreign matter contained in a water system.
d) Damage or loss resulting from the quality of water in the region where the product is used.
e) Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous

environment, or improper removal, repair or modification of the Product. This includes locations where the water pressure

is above local codes or standards. (NOTE : Product model codes allow a maximum of 80 PSI. Check local codes or

standards for requirements).
f) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which

the Product is not specified to tolerate, including failure to use the factory equipped cord and plug or use of a loose or faulty

electrical outlet or use of a current or socket other than a 120V, 60Hz electrical current from a GFI (ground, fused) socket.
g) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over

time due to use, cleaning practices or water or atmospheric conditions, including but not limited to, the use of bleach, alkali,

acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.

4. If the Danger Label which has been placed over the seams on the back of the Product s top unit is broken or otherwise not
intact, this limited warranty is void.

5. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon
purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and
failure to register will not diminish your limited warranty rights.

6. If the Product is used commercially or is installed outside of USA, Canada, TOTO warrants the Product to be free from
defects in materials and workmanship during normal use for one (1) year from the date of installation of the Product, and all
other terms of this warranty shall be applicable except the duration of the warranty.

7. This warranty gives you specific legal rights. You may have other rights which vary from state to state, province to province or
country to country.

8. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service
facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor
or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295
8134 or [phone], if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot
be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt)
shall constitute delivery. In such case, TOTO
transport the Product to a service facility.

WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either

chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings. This damage
can cause leakage and serious property damage.

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER

APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR
FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL
PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS
BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO'S
RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

may choose to repair the Product at the purchase'r s location or pay to

46

Reference

47

TOTO U.S.A., Inc. 1155 Southern Road Morrow, GA 30260

Phone : [phone]

Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit
our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please
contact TOTO U.S.A. Inc.,
Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300
when calling from outside of U.S.A.

You are advised to record the following information to allow quick service.

•

Date of purchase : Name of shop :

Date : year month day

Tel : ( )

2014.10.10

D08885