Page 1
Instruction Manual
TOTO U.S.A., Inc. 1155 Southern Road Morrow, GA 30260
Phone : (770) 282 8686
Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit
our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please
contact TOTO U.S.A. Inc.,
Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300
when calling from outside of U.S.A.
WASHLET
SW2043R
SW2024
You are advised to record the following information to allow quick service.
•
Date of purchase : Name of shop :
Date : year month day
Tel : ( )
2020.10.5
D07B46
Thank you for your recent purchase of the product.
■
Please read the enclosed information to ensure the safe use of your product.
Be sure to read this Instruction Manual before using your product and keep it in a
■
safe place for future reference.
Page 2
The available functions vary according to the model.
Check your model name
and write a check mark in
this field as needed.
Functions
Cleansing
Basic
Functions
Sanitary
Functions
Convenient
Functions
Changing the washing
method
Drying
Changing the temperature
Removing odors
Bowl pre-cleaning
Heating the toilet seat
Saving energy
Maintenance
Product name (Model)
Part No.
Your Model
Rear cleansing
Front cleansing
Wand position adjustment
Water pressure adjustment
Oscillating cleansing
Pulsating cleansing
Personal setting lock
Warm air drying
Temperature adjustment
Deodorizer
Pre-mist
Heated seat
Energy Saver
Main Unit
One-touch removal
Removable toilet lid
WASHLET
SW2043R
●●
●●
●●
●●
●●
●●
●●
●●
●
●●
●
●
●●
●●
●●
●●
SW2024
—
—
—
Ref.
Page
16Rear soft cleansing
16, 17
16
22, 23
20, 21
-
24, 25
28
29
Product name,
Part No.
A mist is automatically sprayed
inside the toilet bowl to make it
more diffi cult for dirt to adhere.
The self-cleaning functions operate
(See pages 20 for details.)
automatically.
Table of Contents
Safety Precautions .................... 4
Operational Precautions .......... 11
Parts Names ........................... 12
Preparation .............................. 14
Basic Operations ..................... 16
Automatic Functions ................20
DEODORIZER, PRE-MIST
Temperature Adjustment.......... 22
Energy Saver Feature ............. 24
Power Plug .............................. 26
Main unit ..................................27
Deodorizing Filter ....................27
Gap between the Main Unit
and the Toilet Bowl ..................28
Gap between the Main Unit
and the Toilet Lid .....................29
Wand ....................................... 30
Wand cleaning
Water Filter Drain Valve ........... 31
Changing Settings ................... 32
What to Do?............................. 38
●
If you cannot operate with the
remote control ...................... 38
●
Freeze Damage Prevention
●
Long Periods of Disuse ........40
Troubleshooting ....................... 41
Specifi cations .......................... 45
Warranty .................................. 46
... 38
Introduction
ReferenceMaintenanceOperation
Wand cleaning
●●
30
Removing odors inside
the toilet bowl.
A mist is sprayed inside the
toilet bowl to make it more
diffi cult for dirt to adhere.
As you sit
Deodorizer
Pre-mist
As you stand up
2 3
Page 3
Safety Precautions
IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USING
Symbols and Meanings
WARNING
CAUTION
The following symbols are used to indicate important safety instructions for the use of the product.
Symbol Meaning
This symbol indicates a prohibited use of the product.
This symbol is used to indicate a required step in the use of this product.
Do not plug or unplug the power plug with wet hands.
Doing so may cause electrical shock.
Do not get any water or cleaning solution on the main unit or power plug.
Doing so may cause fi re, electrical shock, heat or short circuit.
Doing so may cause the product to crack resulting in injury or water damage.
Never disassemble, repair or alter.
Doing so may cause fire, electrical shock, overheating, short circuit or breakdown.
Do not install the product on moving vehicles such as wheeled vehicles or boats.
Doing so may cause fi re, electric shock, short circuit or malfunction.
The toilet seat, toilet lid, main unit or other parts may come loose and fall off , resulting in injury.
May result in death or serious injury.
May result in injury or property damage.
WARNING
WARNING
Do not use the product if a malfunction occurs.
In case of breakdown or other problem, be sure to cut off power by means such as unplugging
the power plug.
Close the water shutoff valve to stop water supply.
Possible malfunctions:
Water is leaking from a pipe or the main unit.
The product is cracked or broken.
The product makes a strange noise or emits a strange odor.
The product emits smoke.
The product is abnormally hot.
The toilet seat cushion is out of place.
Continued use after malfunction could cause a fi re, electric shock, heat, short circuit, injury or
water damage.
Do not use other water then allowed by the laws and ordinances of the
region of use. Only use drinking water.
Do not use seawater or recycled water.
Doing so may cause irritation to the skin and malfunction.
Do not touch the power plug during thunderstorms.
Doing so may cause electrical shock.
Do not allow the water supply hose to touch the power plug or outlet.
Doing so may cause condensation resulting in a fi re, electrical shock, heat or a short.
Do not do anything that may damage the power cord, power plug.
Do not strike, yank, twist, excessively bend, damage, alter, or heat the power cords. Also,
do not place anything heavy on, bind or pinch the power cords.
Using a damaged power cord may result in a fi re, electrical shock, heat or short.
Do not use a loose or faulty electrical outlet.
Doing so may cause fi re or short circuit.
Do no use any outlet or wiring equipment beyond its specifi ed rating.
Plugging too many plugs into the same outlet, for example using outlet splitters, can cause fi re
due to heat.
Introduction
Do not use any power supply other than the one specifi ed.
AC 120 V, 60 Hz
Doing so may cause fi re or excessive heat.
Do not stick a fi nger or anything else into the warm air outlet.*
Do not place anything on the warm air outlet or drape clothes over it.
Doing so may cause burns, electrical shock or malfunction.
Keep cigarettes and other open fl ames away from the product.
Failure to do so may cause fi re.
* Except SW2024
4 5
Page 4
Safety Precautions (Continued)
WARNING
WARNING
Introduction
Refrain from sitting on the seat for long periods.
It may cause low-temperature burns. To prevent the following persons from getting a moderate
temperature burn during use, other person should turn off the toilet seat heater and set the dryer
temperature to "Low".
Young children, the aged and other users unable to set the temperature appropriately themselves.
The ill, physically disabled and others who do not have freedom of movement.
Those using any medicines that cause drowsiness (sleeping or cold medicine), those who have
been drinking heavily, anyone severely fatigued and anyone else liable to fall asleep.
This is an electrical product. Do not install it anywhere water is likely to get on
the product or anywhere with humidity high enough that water is likely to form
on the surface of this product. When using the product in a bathroom, install
a fan or ventilation port and ensure good air fl ow through the bathroom.
Failure to do so may cause fi re or electrical shock.
Always connect the product to the cold water supply.
Connecting to hot water supply may result in burns and equipment damage.
Make sure that a properly grounded (3 prong) outlet has been installed.
Failure to install a grounded outlet could cause electrical shock in the event of a malfunction or
short circuit.
Insert the power plug securely into the outlet.
Failure to do so may cause fi re, heat or short circuit.
To unplug, hold the power plug, not the power cord.
Do not unplug by pulling the power cord.
Pulling on the power cord may cause damage and result in fi re or heat.
If the power cord is damaged, avoid danger by having the manufacturer’s
repair department or equivalent specialist replace it.
Always unplug the power plug from the outlet before maintenance or
inspection.
Failure to do so may cause electrical shock or malfunction.
* Except when using "Wand cleaning".
Periodically remove dust and dirt from the power plug and make sure it is
securely plugged into the wall outlet.
Failure to do so may cause fi re, heat or short circuit.
Pull the power plug out from the outlet and wipe clean with a dry cloth.
Always unplug the power plug from the outlet before removing the main unit.
Failure to do so could cause a fi re or electrical shock.
When leaking battery fluid adheres to your body or clothes, wash it away
with clean water.
The fluid may damage your eyes or skin.
Preliminary studies in females suggest that overuse of continuous spraying
can increase the possibility of vaginal mucosa drying and potential
reduction in desirable microbial organisms.
Although these studies have not been validated, please consult your
healthcare provider for concerns regarding whether these circumstances
may apply to you.
More importantly, if you are an individual suff ering from any immune
defi ciency as a result of disease, chemotherapy, or other medical condition
compromising the immune system you should consult your healthcare
provider before use of this product.
CAUTION
Do not use the product if the main unit is unstable.
Doing so may cause the main unit to come loose and fall, resulting in injury.
If the product is damaged, do not touch the damaged section.
Doing so may cause electrical shock or injury.
Replace it immediately.
Do not apply strong force, mechanical shock, step on or stand on the toilet
seat, toilet lid or main unit. Also do not place any heavy object on the toilet
seat, toilet lid or main unit.
Doing so may cause cracking or cause the main unit to come loose and fall, resulting in injury.
Doing so could damage the product and cause injury or water damage.
Do not lift up this product by the toilet seat or lid.
Do not raise the toilet seat or lid while objects are resting on top of the unit.
Doing so may cause the main unit to come loose and fall, resulting in injury.
When maintaining the plastic parts (main unit etc.) or the water supply hose,
use a neutral kitchen detergent diluted with water. Do not use any of the
following.
Toilet cleaner, household cleaner, benzene, paint thinner, powdered cleanser or nylon
scrubbing pads.
These items may damage or crack the plastic and cause injury or malfunction.
These items could damage the water supply hose and cause a water leak.
6 7
Page 5
Safety Precautions (Continued)
CAUTION
To prevent a sudden water leak, do not remove the water fi lter drain valve
when the shutoff valve is open.
Doing so will cause water to spurt out.
(Refer to Page 31 for instructions on cleaning the water fi lter drain valve.)
Do not fold or crush the water supply hose; do not damage by cutting with a
sharp object.
Doing so may cause water leaks.
Do not install the base plate, which is not attached.
Doing so may cause damage.
If a water leak should occur, always close the shutoff valve.
When the ambient temperature is likely to drop to 0°C (32°F) or lower,
prevent damage to the pipes and hoses due to freezing.
Frozen water pipes could cause the main unit and the pipes to break, resulting in a water leak.
Regulate the room temperature to prevent the pipes and hoses from freezing during cold months.
Drain the water.
When not using the product over an extended period of time, drain the water
out of the top unit and the water supply hose after closing the water shutoff
valve, and pull the power plug from the outlet.
When using the product again, allow the product to refi ll with water fi rst.
Otherwise, the water in the tank might become contaminated and cause skin infl ammation or
other problems. (Refer to Page 39 for instructions on replenishing the water.)
Leaving the power on may cause fi re or heat.
When installing the water fi lter drain valve, make sure that it is securely
tightened in its proper position.
Failure to securely tighten it may cause a water leaks.
Push the main unit securely on to the base plate.
After pushing the main unit until a click sound is heard, pull it slightly toward you to make sure
that the product does not detach.
Failure to do so could cause the main unit to come loose and fall resulting in injury.
Make sure of the plus and minus signs on the batteries before inserting
them. Remove depleted batteries immediately.
When replacing the batteries:
Replace both batteries with new ones.
Use the same brand for both new batteries (any brand available).
Failure to do so may cause the batteries to leak fl uid, generate heat, rupture, or ignite.
DANGER To reduce the risk of electrocution:
1. Do not use while bathing.
2. Do not place or store the product where it can fall or be pulled into a tub or sink.
3. Do not place in or drop into water or other liquid.
4. Do not reach for the product when it has fallen into water. Unplug immediately.
WARNING
1. Close supervision is necessary when this product is used by, on, or near children or
invalids.
2. Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
3. Never operate this product if it has a damaged cord or plug, is not working properly, has
been dropped or damaged, or has been dropped in water. Return the product to a service
center for examination and repair.
4. Keep the cord away from heated surfaces.
5. Never block the air openings on the product or place it on a soft surface, such as a bed
or couch, where the air openings may be blocked. Keep the air openings free of lint, hair,
and other similar items.
6. Never use while sleepy or drowsy.
7. Never drop or insert any object into any opening or hose.
8. Do not use outdoors. Do not operate where aerosol (spray) products are being used or
where oxygen is being administered.
9. Connect this product to a properly grounded outlet only.
See "Grounding Instructions" in Page 10.
10. The tank should be fi lled with water only.
Servicing should be performed by an authorized service representative.
This product is for household use.
To reduce the risk of burns, electrocution, fi re or injury to persons:
Introduction
When the product is supposed not to be used for long time, remove the
batteries from the remote control.
Failure to do so may cause the batteries to leak fl uid.
8 9
Page 6
Safety Precautions (Continued)
Operational Precautions
Grounding Instructions
This product should be grounded. In the event of an electrical short circuit, grounding reduces
the risk of electric shock by providing an escape wire for the electrical current.
This product is equipped with a cord having a grounding wire with a grounding plug.
The plug must be plugged into an outlet that is properly installed and grounded.
DANGER - Improper use of the grounding plug can result in a risk of electric shock.
If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to
either fl at-head terminal.
Check with a qualifi ed electrician or serviceman if the grounding wire instructions are not
completely understood, or if in doubt as to whether the product is properly grounded.
SAVE THESE INSTRUCTIONS
For prevention of malfunctions
■
●
Do not block the remote control transmitter or receiver.
< About the seat switch >
●
When you sit on the toilet seat, the seat switch turns
ON, enabling you to use various features.
(A click sound is heard when the seat switch is ACTIVATED.)
Switch
Gap
The toilet seat lowers.
●
Sit back on the toilet seat.
The seat switch will not turn on unless you sit
on the seat properly.
ON
Seat switch
(Built-in)
Note
When a child uses the Washlet, the seat switch
may not be ACTIVATED by their light body weight.
Since the toilet seat is designed to move up
and down, a clearance is provided between the
toilet seat cushion and the toilet bowl.
For prevention of damage
■
●
Wipe plastic areas such
as the main unit and
remote control with a soft
cloth tightly wrung out
with water.
●
Do not lean against the
toilet lid.
Problem Prevention
■
●
Disconnect the power plug if there is a risk of lightning.
●
A toilet seat cover or a toilet lid cover cannot be used.
(The seat switch may not function properly.)
●
Do not urinate on the main unit, toilet seat or wand.
(Doing so may cause a failure or discoloration.)
●
Do not apply strong forces to the control panel of the
remote control.
●
When using a toilet cleaner to clean the toilet, wash it off
within 3 minutes and leave the toilet seat and toilet lid open.
Wipe off any cleaner that remains on the toilet bowl.
(If vapor from a toilet bowl cleaner enters the main unit, it
may cause a malfunction.)
●
Do not use the product with the toilet lid removed.
●
Do not expose to direct sunlight.
(Doing so may cause changes in color, irregular heated
seat temperature, remote control malfunction or Washlet
malfunction due to the change in temperature.)
●
Use radios, etc. away from the Washlet.
(The Washlet could cause interference with the radio signal.)
●
If you use a booster seat for infants or a soft highchair,
remove it after use.
(Keeping it installed may prevent some of the functions
from being used.)
●
Do not apply force to the remote control.
(May cause malfunction.)
To prevent the remote control from being dropped, set it
in the hanger when you are not using it. Be careful not
to expose it to water.
●
Do not place anything on the toilet seat and lid, and do
not press them with hands.
Failure to do so may turn on the seat switch, causing the
fl oor to get wet if buttons on the remote control are touched
and warm water comes out from the wand. (The seat switch
may turn on if force is applied to the toilet seat or lid.)
Dry cloth or tissue
Covers
Introduction
10 11
Page 7
Parts Names
Product name, part no., etc.
Water supply hose
Power plug
(Page.15)
Toilet lid cushion
Toilet lid
Seat switch
(Built-in)
Warm air outlet cover *
Wand cover
Wand
Main display
SEAT LED
POWER LED
ENERGY SAVER LED
WATER LED
Remote control receiver
Right side of main unit
Main unit removal button
(Page.28)
Deodorizing fi lter * (Page.27)
Toilet seat
cushions
Introduction
Deodorizer outlet *
Left side of main unit
Water fi lter drain valve
(Page 31)
SW2043R
Heated seat
Shutoff valve
(Page.15)
Power cord
Cover
* Except SW2024 Descriptions in this manual are based on the illustrations of SW2024.
Water drain plug (Page 40)
The toilet seat and lid shape varies by model.
12 13
Page 8
Preparation
Using the Product for the First Time
1.Insert the battery
Remove the remote control
from the hanger.
1
Remote control
Hanger
Open the battery cover and
insert two AA batteries.
2
Close
Open
If the remote control is secured
(for anti theft)
Remove the screw from the
remote control fi xture.
1
(View from side)
Remote control
Wall
Remove the remote control
from the hanger.
2
To secure the remote control again
■
Tighten the screw.
(Overtightening may cause damage to parts
such as the hanger)
Hanger
Screw
Phillips screwdriver
2.Turn on the power
Insert the power plug.
1
2
The wand extends and then retracts.
Check that the POWER LED
on the main display is lit up.
Lit
3.Open the shutoff valve
Fully open the shutoff valve.
1
Shutoff
valve
Introduction
Battery cover
●
When batteries are properly inserted,
temperature levels appear on the display of
the remote control (back side).
●
The display goes out when no button on the
remote control is pressed for 5 minute or more.
Mount the remote control in
the hanger.
3
About the batteries
■
Use dry cell, alkaline batteries.
Be sure to follow "Safety Precautions" to prevent
the batteries from rupturing or leaking fluid, etc.
(Pages 7, 8)
14 15
Page 9
Basic Operations
Press a button on the remote control; a beep sounds when the main unit receives the signal.
● Functions that operate when a button is pressed during "REAR", "SOFT", or "FRONT" cleansing.
(The drawing is SW2043R)
Stopping
[STOP]
Stops the operation.
Cleansing
[REAR]
Cleanses your rear.
[SOFT]
Washes your rear with mild water pressure.
*
The mode changes between [SOFT] (Flickering) and
[REAR] (Lit) each time the button is pressed.
[FRONT]
Serves as a bidet for ladies.
Drying
(SW2043R only)
[DRYER]
Dries your rear.
[OSCILL ATING]
●The wand moves back and forth to
wash your rear thoroughly.
●
The setting changes between "ON" and
"OFF" each time the button is pressed.
[POSITION]
●The wand position can be adjusted to
the front or rear.
("▲": Moves to the front, "▼": Moves to
the rear)
[PULSATING]
●Washes with the water pressure
pulsating between soft and strong.
●
The setting changes between "ON" and
"OFF" each time the button is pressed.
[PRESSURE]
●The water pressure strength can be
adjusted for cleansing functions such
as REAR.("-": Softer, "+": Stronger)
Operation
Personal Setting
[USER1] / [USER2]
You can store your preferred wand position, water pressure and water temperature a setting.
● To store a setting
While cleansing is in progress, set your preferred wand position, water pressure, and warm water
temperature, and then press and hold [USER 1] or [USER 2] for 2 seconds or longer.
● To use
Press [USER 1] or [USER 2], and then press the button for the cleansing you want to use.
*The wand position and water pressure lamps will light up for about 10 seconds in their set
positions, and the water temperature display switches.
Note
●
Sitting back on the toilet seat makes it easier to adjust the
wand position and to reduce splashing.
For your information
●
Water may sometimes come out from around the wand when it
expands in the warm water tank, but this is normal.
●
As the warm water tank of hot-water system is used, the temperature
of warm water may become lower if it is continuously consumed.
16 17
Page 10
Basic Operations
This section is an overview of the settings that can be confi gured with the remote control.
See the corresponding pages for the detailed descriptions.
The setting items and numbers vary according to the model.
About the Menu Screen
Remote control back side
TEMPERATURE
SETTING
WATER
Remote controller
display
Select keys
:Select an item
:Select a setting
[ENTER]
[MENU]
[TEMP]
Adjust temperatures (Page 22)
SEAT
DRYER
DIRECTIONAL
Press [MENU] to display the menu
screen.
You can set as desired
If you want to return to the previous item, press the button.
Level 1 Level 2 Level 3
1/1
1/1
OFF
Number of items
on display
Menu Screen
CLEANING
WAND
CLEANING
MODE ON/OFF
ENERGY
SAVER
1. AUTO ENE RGY
SAVER
Operation
Press
1
The display screen
changes.
Set the item from the display screen.
2
When you move
the
buttons (Up/Down),
the frame of the item
moves.
When you move
the
buttons (Right/Left),
you can select “Setting”.
When you press
the
button,
the item is entered.
MENU 1/4
1. CLE ANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTINGS
SELECT
PUSH【ENTER】
SETTING LOCK
You can lock the settings so that you
do not mistakenly operate the rear
buttons while using the remote control.
How to Set (Page 36)
Display screen during setting lock
SETTING LOCK
PRESS ENTER
FOR 2 SEC
TO RESET
MENU 1/4
1. CL EAN ING
2. ENERGY
SAVER
3. AUTO
*
FUNCTIONS
4. OTHER
SETTINGS
SELECT
PUSH【ENTER】
AUTO
FUNCTIONS
OTHER
SETTINGS
SELECT
PUSH【ENTER】
The next step is shown at the bottom
of the display screen.
*Will not be displayed on SW2024 remote control.
1. CL EAN ING
1. BEEP
ON
2. SETTING
LOCK
OFF
3. PERSONAL
SETTING
LOCK
ON
1/1
1/3
CLEANING 1/2
1. PRE-MIST
ON
2. DEODORIZER
ON
18 19
Page 11
Automatic Functions
Cleaning Features
Removing odors inside
the toilet bowl
DEODORIZER
(SW2043R only)
A mist is sprayed inside the
toilet bowl to make it more
diffi cult for dirt to adhere
PRE-MIST
(SW2043R only)
As you approach
As you sit As you stand up*
Starts the deodorizer
Deodorizer stops
➝
It stops after about 2 minutes
Note
• The pre-mist will not spray for about
90 seconds after you stand up from
the toilet seat.
Changing
settings
DEODORIZER ON/OFF
(Page 34)
PRE-MIST ON/OFF
(Page 34)
Operation
A mist is sprayed inside
the toilet bowl
* To clean the toilet bowl every time it is used, water remaining in the wand is drained after you stand up from the toilet seat.
20 21
Page 12
Temperature Adjustment
Warm Water / Toilet Seat / Drying
Five diff erent temperature levels from high to low and "OFF" can be set.
1
TEMPERATURE
SETTING
WATER
SEAT
DRYER
Remote controller
display
Select keys
:Select an item
:Select a setting
Press [TEMP].
2
TEMPERATURE
SETTING
WATER
SEAT
DRYER
TEMPERATURE
SETTING
WATER
SEAT
DRYER
TEMPERATURE
SETTING
WATER
SEAT
DRYER
Use to select the
item you want to set.
3
TEMPERATURE
SETTING
WATER
SEAT
DRYER
Warm water
temperature
Toilet seat
temperature
Use to select the
temperature level.
<Settings complete>
Operation
OFF Low High
Press
until "OFF"
appears.
When "OFF" is set, the WATER LED will go off .
OFF Low High
Press
until "OFF"
appears.
When "OFF" is set, the SEAT LED will go off .
[TEMP]
Drying air
temperature*
* Will not be displayed on SW2024 remote control.
Low High
22 23
Page 13
Energy Saver Feature
You can save energy by turning the toilet seat heater to a low temperature (or turning
the heater "OFF") during periods when the toilet will be used infrequently.
When the energy saver feature is "OFF", the temperature is kept at the same level.
It takes about 10 days for the product to determine the periods when it is used relatively less frequently.
When energy saver is set When energy saver is in operation
Main Display
Lit
(Green)
When energy saver is not set
OFF
ENERGY
SAVER
Situation
You want the Washlet
to save energy
automatically
The Washlet detects time
periods with infrequent use
and lowers the toilet seat
temperature automatically.
Furthermore, it automatically
turns off the toilet seat and warm
water heater during time periods
when the toilet is never used.
Time period with
infrequent use
LitOFF
Lit
(Orange)
Time period the toilet
is never used
OFF
Lit
(Orange)
Toilet seat
heater
Low
OFF
AM PM
Warm water
heater
Set
temperature
*1
OFF
068 590
Example)
Low
temperature
Time period with infrequent use (from 9:00PM to 6:00AM): Low
Time period the toilet is never used (8:00AM to 5:00PM): OFF
Set
temperature
*2
*1
*3
OFF
Set
*1
temperature
Low
temperature
Operation
*2
Note
●
Even if the ENERGY SAVER is being activated (with the toilet seat heater set to "Low" or "OFF," or with the warm water
heater set to "OFF"), the toilet seat will be temporarily heated when you sit on it.
(To reach the setting temperature, the toilet seat takes about 15 minutes and the warm water about 10 minutes, respectively.)
*1 The temperature set on Page 22.
*2 The time period when the toilet seat heater is set to a "Low". The warm water heater is "Set temperature".
*3 The time period when the toilet seat heater and warm water heater are "OFF".
How to set
Press [MENU].
1
Remote controller
display
[ENTER]
Select keys
:Select an item
:Select a setting
[MENU]
2
24 25
Use to select
"ENERGY
SAVER" and then
press [ENTER].
MENU 2/4
1. CLE ANING
2. ENERGY
SAVER
3. AUTO
Use to select
3
"AUTO ENERGY
4
SAVER".
ENERGY
SAVER
1. AUTO ENERGY
SAVER
1/1
OFF
Use to select
"ON/OFF" and then
press [ENTER].
ENERGY
SAVER
1. AUTO E NERGY
SAVER
1/1
ON
AUTO
ENERGY
SAVER
ON
(To return
➝
)
Page 14
Maintenance
Power plug
(Approximately once a month)
Dry cloth Wet cloth
Disconnect the power plug
1
and wipe it with a dry cloth.
Insert the power plug.
2
The POWER LED lights up.
WARNING
Periodically remove dust from
●
the blades and other parts of the
power plug.
Unplug the power plug and wipe it
with a dry cloth.
Fully insert the power plug.
●
When unplug the power plug, hold
●
the main body of the power plug.
Pulling the power cord may damage
the power plug or power cord.
WARNING
Always unplug the power plug from the
outlet before maintenance or inspection.
(Failure to do so may cause electric shock
or malfunction, resulting in a breakdown.)
*For safety, disconnect the
power plug before cleaning
or maintenance.
Power plug
Do not use a dry cloth
or toilet paper on plastic
parts.
(May cause damage.)
*Except when using "Wand cleaning".
Main unit
Main Unit
(Approximately daily)
Soft cloth soaked in water
Toilet paper
•
Dry cloth
•
Nylon scrubbing pads
•
(May cause damage.)
Unplug the power plug.
1
Wipe with a soft cloth that has
2
been soaked in water and
wrung-out thoroughly.
For heavy dirt
■
Wipe with a soft cloth soaked in diluted,
neutral kitchen detergent, and then wipe
with a soft cloth soaked in water.
Neutral kitchen detergent
•
Insert the power plug.
The POWER LED lights up.
3
Attention!
The Washlet is an electric appliance.
●
Be careful not to let water seep inside or leave detergent
in the gap between the main unit and toilet bowl.
(May damage plastic parts or cause a malfunction.)
When using a toilet cleaner to clean the
●
toilet, wash it off within 3 minutes and leave
the toilet seat and toilet lid open.
Wipe off any cleaner that remains on the toilet
bowl. (If vapor from a toilet bowl cleaner enters
the main unit, it may cause a malfunction.)
Do not push or pull the covers around the
●
wand with undue force.
(May cause damage or malfunction.)
Wipe the back surface of the toilet seat and
●
the toilet seat cushions with a soft cloth
tightly wrung out with water.
(Otherwise adhesion of dirt may result in discoloration.)
Paint thinner
•
Benzene
•
Powdered cleanser
•
Deodorizing fi lter
(Approximately once a month)
(SW2043R only)
Unplug the power plug.
1
Remove the deodorizing fi lter.
2
3
4
5
Hold the knob and pull outward.
Do not pull with undue force.
(May cause damage or malfunctions)
Deodorizing fi lter
Clean with a tool such as a
toothbrush.
When washing with water, dry off all water
before mounting.
Toothbrush, etc.
Mount the deodorizing fi lter.
Push fi rmly until a click sound is heard.
Insert the power plug.
The POWER LED lights up.
Knob
Maintenance
26 27
Page 15
Maintenance
Gap between the Main Unit and Toilet Bowl
You can remove the main unit to clean
the top of the toilet bowl and the bottom
of the main unit.
Unplug the power
1
2
3
plug.
Remove the main unit.
• Do not pull the unit with undue force
(because the water supply hose and power cord are attached).
Clean the gap.
• Wipe with a soft cloth soaked in a diluted, neutral kitchen detergent. Then, wipe it with a soft
cloth soaked in water so that no detergent remains.
Mount the main unit.
Base plate
Bolt
Soft cloth soaked in water Toilet paper, etc. (May cause damage.)
If the power is not unplugged, the unit may
malfunction or cause a failure or electric shock.
Main unit removal button
4
Align the center.
Push the main
unit until a click
sound is heard.
After mounting, check that the main
unit does not detach even when pulled.
5
Base plate
Click
Insert the power plug.
The POWER LED lights up.
(Approximately once a month)
Pull the main unit toward you
while pressing the button.
CAUTION
Push the main unit fi rmly
on to the base plate until a
click sound is heard.
(Failure to do so could cause
the main unit to come loose and
fall resulting in injury.)
Gap between the Main Unit and the Toilet Lid
The toilet lid can be removed for thorough
cleaning.
Soft cloth soaked in water Toilet paper, etc.
Unplug the power
1
2
3
4
5
6
plug.
Remove the toilet lid.
: Pull the left side outward.
: Disconnect the hinge from the
recess and pull up.
: Disconnect the right side.
Wipe with a soft cloth that
has been soaked in water
and wrung-out thoroughly.
Reinstall the toilet lid.
:
Join the pin and the hinge on the right side.
Slightly tilt the toilet lid to the front.
: While pulling out the left side,
:
Mount by joining the hinge with the recess.
* Be careful not to pinch your fi ngers.
Open and close the toilet lid
to check the mounting, and
then mount the main unit.
Insert the power plug.
The POWER LED lights up.
Removing and Reinstalling
Hold with both
hands
B
E
Hinge
(Approximately once a month)
(May cause damage.)
C
A
D
Recess
Pin
Hinge
Maintenance
28 29
Page 16
Maintenance
Wand (Approximately once a month)
<If you notice dirt (Wand cleaning) >
Soft cloth soaked in water Toilet paper, etc.
Extend the wand.
1
Operate with the buttons on the back side of the
remote control.
(1) Press [MENU].
Use
(2)
Press [ENTER].
Use
(3)
MODE ON/OFF".
Press [ENTER].
The wand extends and water sprays out for cleaning.
The wand automatically retracts after about 5 minutes.
Wipe with a soft, wet cloth.
2
Do not pull, push or press the wand with excessive
force. (May cause damage or malfunction.)
(May cause damage.)
to select "CLEANING".
to select "WAND CLEANING
Water fi lter drain valve (Approximately once every 6 months)
<If you think the water pressure has weakened>
Close the shutoff valve.
1
The water supply stops.
CAUTION
Do not remove the water fi lter drain
valve while the shutoff valve is open.
(Otherwise, water may leak out)
Remove the cover and water
4
fi lter drain valve.
Loosen the water fi lter drain valve with a
fl at-head screwdriver and then pull it.
Cover
Extend the wand.
2
Operate with the buttons on the back side
of the remote control.
(1) Press [MENU].
Use
(2)
(3)
to select "CLEANING".
Press [ENTER].
Use
to select "WAND
CLEANING MODE ON/OFF".
Press [ENTER] to extend the
wand.
Press [ENTER] again to retract
the wand.
(Release the pressure from the
water supply pipe.)
Water Filter Drain Valve
Clean with a tool such as a
5
toothbrush.
Also, remove any dust from inside the hole
of the water fi lter drain valve.
Reinstall the water fi lter drain
6
valve and cover.
Insert the water fi lter drain valve and tighten
it securely with a fl at-head screwdriver.
Unplug the power plug.
3
Maintenance
Press [STOP] on the front side of
3
Wand
the remote control.
The wand retracts.
Insert the power plug.
7
The POWER LED lights up.
Open the shutoff valve.
8
Water fi lter drain valve
30 31
Page 17
Changing Settings
Setting List
AUTO
FUNCTIONS
OTHER
SETTINGS
Setting Types
PRE-MIST
CLEANING
DEODORIZER
BEEP
SETTING LOCK
PERSONAL SETTING LOCK
Set whether or not to spray mist in
the toilet bowl automatically
Set whether or not to deodorize
automatically
Set whether or not to make a beep
sound
Set whether or not to use the
setting lock
Set whether or not to use the
personal setting lock
Available Settings
Bold: Initial settings
ON/OFF
ON/OFF
ON/OFF
ON/OFF
ON/OFF
Applicable Models
SW2043R Page 34
All models
All models
All models
Setting Ref.
Page
Page 36
32 33
Reference
Page 18
Changing Settings
CLEANING
1
2
3
Remote controller
display
Select keys
:Select an item
:Select a setting
[ENTER]
[MENU]
Press [MENU].
Use to
select "AUTO
FUNCTION"
and then press
[ENTER].
Use to select
"CLEANING"
and then press
[ENTER].
MENU 3/4
1. CLE ANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTING
AUTO
FUNCTIONS
1. CLE ANING
Use to select
4
Set whether or not to spray
mist in the toilet bowl
automatically
PRE-MIST
(SW2043R only)
5
"PRE-MIST".
Use to select
"ON/OFF" and then
press [ENTER].
1/1
Use to select
4
Set whether or not to
deodorize automatically
DEODORIZER
(SW2043R only)
5
"DEODORIZER".
Use to select
"ON/OFF" and then
press [ENTER].
CLEANING 1/2
1. PRE-MIST
ON
2. DEODORIZER
ON
CLEANING 1/2
1. PRE-MIST
OFF
2. DEODORIZER
ON
CLEANING 2/2
1. PRE-MIST
ON
2. DEODORIZER
ON
CLEANING 2/2
1. PRE-MIST
ON
2. DEODORIZER
OFF
PRE-MIST
OFF
(To return
DEODORIZER
OFF
(To return
➝
)
➝
)
Reference
Items set on this display
1.PRE-MIST
2.DEODORIZER*
* Will not be displayed on SW2024 remote control.
34 35
Page 19
Changing Settings
OTHER SETTINGS
Press [MENU].
1
Use to
2
Remote controller
display
Select keys
:Select an item
:Select a setting
[ENTER]
[MENU]
Items set on this display
1.BEEP
2.SETTING LOCK
3.PERSONAL SETTING LOCK
select
"OTHER
SETTING"
and then
press
[ENTER].
MENU 4/4
1. CLE ANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTINGS
Use to select
"BEEP".
Use to select
"ON/OFF" and then
Set whether or not to
make a beep sound
BEEP
3
4
press [ENTER].
Use
3
"SETTING LOCK".
to select
Use to select
Set whether or not to use
the setting lock
4
"ON/OFF" and then
press [ENTER].
SETTING
OTHER
SETTINGS
1. BEE P
OTHER
SETTINGS
1. BEE P
OTHER
SETTINGS
1. BEE P
2. SETTING
LOCK
OTHER
SETTINGS
1. BEEP
2. SETTING
LOCK
OFF
OFF
1/3
ON
1/3
2/3
ON
2/3
ON
ON
BEEP
OFF
(To return
SETTING LOCK
PRESS ENTER
FOR 2 SEC
TO RESET
➝
)
LOCK
Set whether or not to use
the personal setting lock
PERSONAL
SETTING
LOCK
Check the displayed screen.
5
Display screen during setting lock
Use to select
3
4
"PERSONAL
SETTING LOCK".
Use to select
"ON/OFF" and then
press [ENTER].
SETTING LOCK
PRESS ENTER
FOR 2 SEC
TO RESET
OTHER
SETTINGS
2. SETTING
LOCK
OFF
3. PERSONAL
SETTING
LOCK
ON
OTHER
SETTINGS
2. SETTING
LOCK
OFF
3. PERSONAL
SETTING
LOCK
OFF
Cancellation method:
Press [ENTER] for 2 seconds
or longer.
* If you want to relock after cancellation,
reconfi gure the setting.
3/3
3/3
PERSONAL
SETTING LOCK
(To return
Reference
OFF
➝
)
36 37
Page 20
What to Do?
If you cannot operate with the remote control
The batteries may have worn out.
Replace the batteries.
Replacing the batteries
■
Unplug the power plug.
1
The POWER LED goes off .
Remove the remote control from the hanger.
(Page14)
2
Open the battery cover and replace the
AA batteries.
3
(Page14)
Mount the remote control in the hanger.
4
Insert the power plug.
The POWER LED lights up.
5
Freeze Damage Prevention
When the ambient temperature is likely to drop to 0°C (32°F) or lower, take measures to
prevent freezing.
Attention!
When the ambient temperature is likely to drop to 0°C (32°F) or lower, do not use the energy saver feature.
●
(May damage the product.)
●
Warm the bathroom or take measures against freezing so that the ambient temperature does not drop below 0°C (32°F).
How to freeze damage prevention
How to drain the water
■
Close the shutoff valve.
1
CAUTION
Do not remove the water fi lter drain
valve while the shutoff valve is open.
(Otherwise, water may leak out)
Drain the water from
2
the toilet tank.
Turn the fl ush handle of the toilet
tank to the full fl ush side.
Turn the lever until water fl ow stops.
Lit
How to freeze damage prevention (continued)
Drain the pipe.
3
(1) Extend the wand.
Operate with the buttons on the back
side of the remote control.
1. Press [MENU].
2. Use
3.
(2) Unplug the power plug.
(3) Remove the cover and water fi lter
to select "CLEANING".
Press [ENTER].
Use
to select "WAND
CLEANING MODE ON/OFF".
Press [ENTER] to extend the wand.
Hold the wand in the extended
position until no more water comes
from around the wand.
Press [ENTER] again to retract the wand.
(Release the pressure from the
water supply pipe.)
drain valve.
Cover
Water fi lter drain valve
4
5
To use the Washlet again
■
(4) Drain the water from the water
supply hose.
Water supply hose
Horizontally
(5) After draining the water, install the
water fi lter drain valve and cover.
Insert the water fi lter drain valve and use a
fl at-head screwdriver to tighten it securely.
(6) Insert the power plug.
Check that the POWER LED
on the main display is lit up.
(Page 15)
Set the water and toilet seat
temperature to "High".
(To maintain the temperature.)
When fi nished, close the toilet seat and toilet lid.
The water needs to be resupplied. (See below)
Resupplying the Water
Open the shutoff valve.
1
• Check that water is not leaking from a pipe or the main unit.
If the power is not turned ON
2
Insert the power plug.
Discharge water from the wand.
3
(1) Pressing down the right side of the toilet seat,
(2)
Press [REAR] on the remote control to discharge water from the wand for about two minutes.
(It takes about one minute maximum before water comes out. Catch the water in a paper cup or other receptacle.)
If the remaining water has frozen and no water comes out
■
• Heat the inside of the bathroom, and warm the water supply hose and shutoff valve using a cloth soaked in warm water.
Paper cup
Soft cloth soaked in water
(to prevent scratching)
(Page 22)
Reference
38 39
Page 21
What to Do?
Long Periods of Disuse
Troubleshooting
If the toilet is in a location you will not visit for a long time, drain the water.
(The water in the tank may become contaminated and cause skin irritation or other problems.)
How to drain the water
Drain the water from the toilet tank.
1
(Procedures
Drain the pipe.
2
3
(Step
* After draining water, keep the cover removed.
(1) to (5) on Page 39)
Remove the water drain
3
plug.
The water comes out from near the
wand for about 90 seconds.
Reinstall the water drain plug and
4
cover.
and in "Freeze damage prevention" on page 38)
Water drain plug
First, try the actions described on pages 41 to 44.If the problem
persists, consult the installer, seller or the contact listed on the
back cover of this manual.
Please check fi rst
SW2043R
■
Is the
POWER LED lit?
Is the ENERGY
SAVER LED lit?
Is the POWER LED fl ickering?
➞
The main unit is not mounted properly.
Mount the main unit again. (Page 28)
Is the breaker on the
■
distribution board turned
on?
➞
Check whether there is a power
outage or the breaker has turned
"OFF".
While the LED is lit, energy saver
■
so the toilet seat temperature may be reduced or the
warm water heater and toilet seat heater may be turned
off .
CAUTION
If a water leak occurs, close the
shutoff valve.
Lit
(Page 24) is in operation,
Are the remote control
●Putting antifreeze in the water remaining in the toilet bowl will reduce its chance of freezing.
(The antifreeze solution should not be fl ushed out. Collect it before using the toilet and dispose of it.)
To use the Washlet again
■
• The water needs to be resupplied. (Page 39)
Is the remote
control working?
■
batteries dead?
➞
Replace the batteries. (Page 38)
Is the remote control
■
transmitter or the remote
control receiver blocked?
➞
Remove obstructions, dirt, water
droplets or any other blockages.
Remote control
transmitter
Close
Open
The remote
control uses
batteries
to operate.
Battery cover
Remote control receiver
40 41
Reference
Page 22
Troubleshooting
Rear and Rear soft, front cleansing, wand
Trouble Please check
●
Did you sit on the toilet continuously for 2 hours or longer?
(If so, operation is stopped for safety purposes.)
➞
Stand up from the seat and then use again.
The wand
(or cleansing water)
does not come out
The wand extends but
the cleansing water
does not come out /
The cleansing water
pressure is weak
The cleansing water
is cold
Stops in the middle
of use
Water comes out
unexpectedly
from the wand
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
●
Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞
Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
●
Has a water failure occurred?
➞
Press the "STOP" button and wait until water service is restored.
●
Is the shutoff valve closed?
➞
Fully open the shutoff valve.
●
Is the water fi lter drain valve clogged with foreign matter?
➞
Clean the filter.
●
Is the water pressure set to a low level?
●
Is the water drain plug loosened?
➞
Tighten the water drain plug securely.
●
Is the water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when first sprayed.
●
Is energy saver in operation?
➞
Wait 10 minutes after having sat on the toilet seat.
You can turn it "OFF" if the energy saver feature is "ON".
●
Rear, rear soft and front cleansing stop automatically after 5 minutes of
continuous use.
●
Does the seat switch have diffi culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
●
Water may sometimes come out from around the wand when it expands in
the warm water tank.
Covers
Ref.
Page
11
11
15
31
17
40
22
24
11
Warm air drying (SW2043R only)
Trouble Please check
-
The dryer
temperature is low
Stops in the middle
of use
●
Is the dryer temperature set to low level?
●
The feature stops automatically after 10 minutes of continuous use.
●
Does the seat switch have diffi culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
Ref.
Page
22
-
11
Toilet Seat and Toilet Lid
-
-
-
Trouble Please check
●
Is the toilet seat temperature set to "OFF" or a low level?
●
Is the ENERGY SAVER LED (orange) lit?
When the SEAT LED (green) is also lit.
➞
The toilet seat temperature has been lowered to save energy. When you sit,
the toilet seat is temporarily heated.
When the SEAT LED is OFF.
➞
Energy saver is operating and has turned off the toilet seat heater. When
you sit on the seat, the toilet seat heater is turned on temporarily and the
seat is warmed in about 15 minutes.
The toilet seat is
cold
You can turn it "OFF" if the energy saver feature is "ON".
●
Have you been seated for a long time?
After about 20 minutes of sitting, the temperature starts going down, and
after about 1 hour, the toilet seat heater is turned "OFF".
➞
Stand up from the seat and then use again.
●
Did you put anything on the toilet seat or the toilet lid?
➞
Remove the object from the toilet seat or the toilet lid.
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
●
Is a toilet lid or seat cover installed?
➞
Remove any covers.
-
Energy Saver
Ref.
Page
22
24
-
-
11
11
Reference
Trouble Please check
●
The energy saver
feature is not
working
Because the function takes several days learning the usage conditions before
starting energy saver, the amount of energy saving may be low, depending
on the frequency of use.
➞
Check the energy saver feature.
Ref.
Page
24
42 43
Page 23
Troubleshooting
Specifi cations
Deodorizer (SW2043R only)
Trouble Please check
●
Is "DEODORIZER" set to "OFF"?
➞
The deodorizer
seems to be not
working
A strange odor is
emitted
Set to "ON".
●
Even after sitting down, you do not hear operation sounds.
➞
Sit back on the toilet seat.
●
If you hear an operation sound when you sit on the toilet seat.
➞
Clean the deodorizing filter.
●
Are you using an air freshener or deodorizer that you purchased separately?
Doing so may reduce the effectiveness of the Washlet deodorizer or cause
strange odors.
➞
Remove the air freshener or deodorizer.
Others
Trouble Please check
Water is leaking
from the plumbing
connections
The display on
the remote control
goes out
The main unit is
unstable
The main unit makes
a sound
You feel air in the toilet
bowl when sitting on
the toilet seat
(SW2043R only)
●
If the nut of the connecting pipe is loosened, retighten it by hand. (Do not use
any tool.)
➞
If the water leak does not stop, close the shutoff valve and seek repair.
●
The display goes out when no button on the remote control is pressed for 5
minutes or more.
●
There is clearance between the toilet seat cushion and the toilet bowl for
activating the seat switch. When you sit on the toilet seat, the toilet seat
subsides slightly to activate the seat switch.
●
Are the bolts that anchor the main unit loose?
➞
Remove the main unit and then firmly tighten the base plate bolts.
Only when sitting on the toilet seat
●
You hear operation sounds for preparing the pre-mist or spraying mist in the
toilet bowl.
➞
You can turn them "OFF". (SW2043R only)
When moving away from the toilet bowl after use
●
You may hear the sound of the remaining water being drained.
●
A mist is sprayed inside the toilet bowl to make it more diffi cult for dirt to
adhere when sitting on the toilet seat. You may feel air when a mist is sprayed.
➞
You can turn it "OFF".
Ref.
Page
34
11
27
Ref.
Page
14
11
28
20
34
20
34
Item SW2043R SW2024
Rated power supply AC 120 V 60 Hz
Rated power consumption 408 W 292 W
Type of water heater Tank type
Power cord length 1.2 m (3.93 ft)
Water protection level IPX4
Rear cleansing
Spray
Rear soft cleansing
volume
Front cleansing
-
-
-
Cleansing
Water temperature
Toilet tank capacity 0.64 L (0.17 gal)
Heater capacity 225 W
Safety device
Backfl ow prevention device Vacuum breaker, Check valve
Functions
Water supply pressure
Water supply temperature 0°C to 35°C (32°F to 95°F)
Working ambient temperature 0°C to 40°C (32°F to 104°F)
Dimensions
Weight About 5 kg (about 11 lb)
Warm air temperature
Warm
air
Airfl ow volume
dryer
Heater capacity 347 W -
Safety device Temperature fuse -
Surface temperature
Heated
Heater capacity 52 W 50 W
seat
Safety device Temperature fuse
Method O2 deodorization -
Airfl ow volume
Deodorizer
Power consumption Approx. 5.3 W -
*
Approx. 0.27 to 0.43 L/min. (Approx. 0.07 to 0.11 gal/min.)
<at 0.20 MPa (29 PSI) water pressure>
Approx. 0.27 to 0.43 L/min. (Approx. 0.07 to 0.11 gal/min.)
<at 0.20 MPa (29 PSI) water pressure>
Approx. 0.29 to 0.43 L/min. (Approx. 0.08 to 0.11 gal/min.)
<at 0.20 MPa (29 PSI) water pressure>
Adjustable temperature range: OFF,
about 30°C to 40°C (about 86°F to 104°F)
Temperature fuse, overheat shutoff switch
(bimetal automatic return type), anti-idling fl oat switch
Adjustable temperature range :
about 35°C to 60°C
(about 95°F to 140°F)
Approx. 0.27 m
(Approx. 9.53 ft
Adjustable temperature range: OFF, about 28°C to 36°C (about 82°F to 97°F)
<About 26°C (about 79°F) when energy saver is in operation>
Approx. 0.16 m
(Approx. 5.65 ft
Minimum required water pressure: 0.05 MPa (7.25 PSI) <dynamic>,
Maximum required water pressure: 0.75 MPa (108.75 PSI) <static>
W 391 mm × D 490 mm × H 188 mm
(W 1.28 ft × D 1.61 ft × H 0.62 ft)
3
/min
3
/min)
3
/min
3
/min)
W 391 mm × D 531 mm × H 188 mm
(W 1.28 ft × D 1.74 ft × H 0.62 ft)
-
-
-
Reference
* Temperature around the warm air outlet measured by TOTO.
44 45
Page 24
Limited Warranty
1. TOTO warrants its washlet series ("Washlet") to be free from defects in materials and workmanship during normal use when
properly installed and serviced, for a period of one (1) year from date of purchase. This limited warranty is extended only to
the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any
subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product is purchased and installed in
USA, Canada.
2. TOTO's obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO's option,
of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and
serviced in accordance with instructions.
TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO
will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of
removal, return and/or reinstallation of the Product.
3.This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or
maintenance of the Product.
c) Damage or loss resulting from sediments or foreign matter contained in a water system.
d) Damage or loss resulting from the quality of water in the region where the product is used.
e) Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous
environment, or improper removal, repair or modification of the Product. This includes locations where the water pressure
is above local codes or standards. (NOTE : Product model codes allow a maximum of 80 PSI. Check local codes or
standards for requirements).
f ) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which
the Product is not specified to tolerate, including failure to use the factory equipped cord and plug or use of a loose or faulty
electrical outlet or use of a current or socket other than a 120V, 60Hz electrical current from a GFI (ground, fused) socket.
g) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over
time due to use, cleaning practices or water or atmospheric conditions, including but not limited to, the use of bleach, alkali,
acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.
4. If the Danger Label which has been placed over the seams on the back of the Product s top unit is broken or otherwise not
intact, this limited warranty is void.
5. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon
purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and
failure to register will not diminish your limited warranty rights.
6. If the Product is used commercially or is installed outside of USA, Canada, TOTO warrants the Product to be free from
defects in materials and workmanship during normal use for one (1) year from the date of installation of the Product, and all
other terms of this warranty shall be applicable except the duration of the warranty.
7. This warranty gives you specific legal rights. You may have other rights which vary from state to state, province to province or
country to country.
8. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service
facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor
or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295
8134 or (678) 466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot
be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt)
shall constitute delivery. In such case, TOTO
transport the Product to a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either
chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings. This damage
can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER
APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR
FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL
PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS
BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO'S
RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
may choose to repair the Product at the purchase'r s location or pay to
Reference
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