Toto NEOREST 750H, NEOREST 700H Instruction Manual

Page 1

TOTO U.S.A., Inc. 1155 Southern Road Morrow, GA 30260

Phone : (770) 282 8686

Warranty Registration and Inquiry For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300 when calling from outside of U.S.A.

TOTO ASIA OCEANIA PTE. LTD.

TOTO LTD.

TOTO INDIA INDUSTRIES PVT. LTD

TOTO VIETNAM Co., Ltd.

TOTO (H.K.)LTD. RM.1101, 11/F No.3 Lockhart Rd. Wanchai, Hong Kong

10, Eunos Road 8, #12-07, Singapore Post Centre. Singapore 408600. Phone : +65-6744-6955 Fax : +65-6841-0819 http://asia.toto.com/

Middle East Branch LOB19-1701-1702, Jebel Ali Free Zone, P.O. box 261804, Dubai U.A.E. Phone : +971-4-886-5983 Fax : +971-4-886-5986 http://asia.toto.com/

Manila Representative Office. Unit 1010, 10th Floor Rufino Building, Ayala Avenue cor.V.A. Rufina Street, Makati City,1226 Philippines. Phone : +63-2-887-6643 Fax : +63-2-887-4084 http://asia.toto.com/

Bangkok Representative Office G & 7th FL., Q.House Ploenjit Building, 598 Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Thailand Phone: +66-2-650-9925 Fax : +66-2-650-9923 http://www.totobkk.com/

101, Kamla Executive Park, Opp. Vazir Glass Works, Off. Andheri Kurla Road, Andheri (East), Mumbai 400 059, India. Phone : +91-22-4022-3717 / 3718 Fax : +91-22-4022-3719 http://asia.toto.com/

R. 810, Daeha Business Centre, 360 Kim Ma St., Ba Dình Dist., Ha Noi City Phone : +84-4-37714354 Fax : +84-4-37714355 http://toto.com.vn/

Phone : 852-2861-3177 / Fax : 852-2861-3563

You are advised to record the following information to allow quick service.

•

Date of purchase : Name of shop :

Date : year month day

Tel : ( )

2013.5.23 D08756

Page 2

NEOREST

Instruction Manual

SN993MX

750H

(MS993CUMFX) TCF993WA

700H

992M (MS992CUMFG) 992WA

Thank you for your recent purchase of the TOTO NEOREST. Please read the enclosed

■

information to ensure the safe use of your product.

Be sure to read this Instruction Manual before using your product and keep it in a safe

■

place for future reference.

Page 3

The available functions vary according to the model.

The model name and part number are indicated on the bottom side of the toilet lid.

Check your model name and write a check mark in this field as needed.

Product model number

Top unit + Bowl unit =

○○○○

TCF

○○○○

* Combination model number is for U.S. only.

○○○○ ○○○○

Combination model number *

○○○○

Functions

Basic

Functions

Your Model

Rear cleansing

Rear soft cleansing

Cleansing

Front cleansing

Wide front cleansing

Wand position adjustment

Water pressure adjustment

Changing the washing method

Drying Warm air drying

Changing the temperature

Oscillating cleansing

Pulsating cleansing

Personal setting lock

Temperature adjustment

Model

Part No.

NEOREST

SN993MX

TCF993WA

●●

SN992M

TCF992WA

Ref.

Page

24, 25

Sanitary

Functions

Convenient

Functions

Auto wand cleaning

"ewater+" sanitizing

Auto bowl cleaning

Maintaining the bowl unit cleanliness

Removing odors

Flushing

Opening and closing

Lighting up Soft light

Heating the toilet seat Heated seat

Saving energy

Maintenance

Photocatalyst cleaning

Deodorizer

Remote control bowl unit cleaning

Auto bowl unit cleaning

Opening and closing the toilet seat with remote control

Auto open / close (lid)

Timer energy saver

Auto energy saver

Bowl unit cleaning

Wand cleaning 35

●●

20, 21

●

●●

22, 23

26, 27

Page 4

Table of Contents

Cleaning Support

Sanitary Toilet

The "ewater+" feature and "photocatalyst cleaning*" keep the toilet bowl

clean at all times.

UV lamp *

Mist

Safety Precautions .................... 4

Operational Precautions .......... 11

Parts Names ........................... 12

Preparation .............................. 14

Basic Operations .....................16

Automatic Functions

(Cleaning Features) ................. 20

DEODORIZER, AUTO WAND CLEANING, AUTO BOWL CLEANING, BOWL LIGHT, PHOTOCATALYST CLEANING, CLEAN INDICATOR

Automatic Functions

(Convenience Features) .......... 22

AUTO FLUSH, AUTO OPEN/CLOSE, SOFT LIGHT

Temperature Adjustment ......... 24

Energy Saver Features............ 26

Photocatalyst coat *

The self-cleaning functions operate

As you approach and sit



A mist is sprayed in the bowl unit to make it more difﬁ cult for dirt to adhere.



When you sit on the toilet seat, the deodorizer operates.

automatically.

(See pages 20 and 21 for details.)

As you stand up



The wand is cleaned with "ewater+". (The wand extends and then retracts.)

As you move away



"ewater+" is sprayed in the bowl unit to maintain cleanliness.



The UV lamp lights up for about 1 hour. *

Power Plug ..............................30

Top Unit ................................... 31

Bowl Unit ................................. 32

Bowl Unit cleaning

Water Filter Drain Valve .......... 33

Deodorizing Filter .................... 34

Wand ....................................... 35

Wand cleaning

Water ﬁ lter ............................... 36

Changing Settings ...................38

What to Do?............................. 50

●

If the water does not ﬂ ow

due to a power failure........... 50

●

If the water does not ﬂ ow due to a water service

interruption ........................... 52

●

If you cannot operate with the

remote control ......................53

●

Freeze Damage Prevention .54

●

Long Periods of Disuse ........ 56

Troubleshooting ....................... 57

ReferenceMaintenanceOperationIntroduction

*SN993MX / TCF993WA only

Speciﬁ cations .......................... 65

Warranty .................................. 66

Page 5

Safety Precautions

These precautions are important for safe usage. Be sure to follow them and use the product correctly.

Symbols and Meanings

WARNING

CAUTION

The following symbols are used to indicate important safety instructions for the use of the product.

May result in death or serious injury.

May result in injury or property damage.

Symbol Meaning

This symbol indicates a prohibited use of the product.

This symbol is used to indicate a required step in the use of this product.

WARNING

Do not plug or unplug the power plug with wet hands.



Doing so may cause electrical shock.

Do not get any water or cleaning solution on the top unit or power plug.



Doing so may cause ﬁ re, electrical shock, heat or short circuit.



Doing so may cause the product to crack resulting in injury or water damage.

Never disassemble, repair or alter.



Doing so may cause ﬁ re, electrical shock, heat or short circuit.

Do not install the product on moving vehicles such as wheeled vehicles or boats.



Doing so may cause ﬁ re, electric shock, short circuit or malfunction.



The toilet seat, toilet lid, top unit or other parts may come loose and fall off, resulting in injury.

Do not use the NEOREST if a malfunction occurs. Always unplug the plug from the outlet. Switch the breaker on the distribution board to OFF.



Close the water shutoff valve to stop water supply. Possible malfunctions:



Water is leaking from a pipe or the top unit.



The product is cracked or broken.



The product makes a strange noise or emits a strange odor.



The product emits smoke.



The product is abnormally hot.



The bowl unit is clogged.



The toilet seat cushion is out of place.



Continued use after malfunction could cause a ﬁ re, electric shock, heat, short circuit, injury or water damage.

(Asia, Oceania, Middle East)

Page 6

WARNING

Only use tap water or potable well water (underground water). Do not use seawater.



Doing so may cause irritation to the skin and malfunction.

Do not touch the power plug during thunderstorms.



Doing so may cause electrical shock.

Do not allow the water supply hose to touch the power plug or outlet.



Doing so may cause condensation resulting in a ﬁ re, electrical shock, heat or a short.

Do not do anything that may damage the power cord, power plug.

Do not strike, yank, twist, excessively bend, damage, alter, or heat the electrical cords. Also, do not place anything heavy on, bind or pinch the electrical cords.



Using a damaged electrical cord may result in a ﬁ re, electrical shock, heat or short.

Do not use a loose or faulty electrical outlet. (North, Central, South America)



Doing so may cause ﬁ re or short circuit.

Do no use any outlet or wiring equipment beyond its speciﬁ ed rating.

(North, Central, South America)



Plugging too many plugs into the same outlet, for example using outlet splitters, can cause ﬁ re due to heat.

Introduction

Do not use any power supply other than the one speciﬁ ed. AC 120V, 60Hz AC 220V, 50Hz / 60Hz



Doing so may cause ﬁ re or excessive heat.

(Asia, Oceania, Middle East)

Do not stick a ﬁ nger or anything else into the warm air outlet.

Do not place anything on the warm air outlet or drape clothes over it.



Doing so may cause burns, electrical shock or malfunction.

Keep cigarettes and other open ﬂ ames away from the product.



Failure to do so may cause ﬁ re.

Beware of irritation or burn.



Improper use of the toilet seat may cause irritation or burn. When sitting for a long time on the toilet seat, switch the toilet seat temperature adjustment to "OFF". When any of the following persons use a heated seat or warm air drying, someone should switch the toilet seat temperature adjustment to "OFF" and switch the drying air temperature to "Low".



Young children, the aged and other users unable to set the temperature appropriately themselves



The ill, physically disabled and others who do not have freedom of movement.



Those using any medicines that cause drowsiness (sleeping or cold medicine), those who have been drinking heavily, anyone severely fatigued and anyone else liable to fall asleep.

This is an electrical product. Do not install it anywhere water is likely to get on the product or anywhere with humidity high enough that water is likely to form on the surface of this product. When using the product in a bathroom, install a fan or ventilation port and ensure good air ﬂ ow through the bathroom.



Failure to do so may cause ﬁ re or electrical shock.

Page 7

Safety Precautions (Continued)

WARNING

Always connect the NEOREST to the cold water supply.



Connecting to hot water supply may result in burns and equipment damage.

Check that an appropriate ground is installed.



If the ground is not installed, if there is a breakdown or electrical current leak, the lack of a ground could cause electrical shock. For the ground, use copper wire with a ground resistance of 100 Ω max. and a diameter of 0.06in (1.6mm) min. * If there is no ground installed, ask the contractor who did the installation to install the ground.

(Asia, Oceania, Middle East)

Make sure that a properly grounded (3 prong) outlet has been installed.



Failure to install a grounded outlet could cause electrical shock in the event of a malfunction or short circuit.

Check that the outlet for electrical power is as follows.



Failure to do so may cause ﬁ re or electrical shock. a. Protect the outlet circuits with a high-sensitivity quick leakage switch (with a rated current

sensitivity of 15mA or less) or an insulating transformer (1.5kVA min., 3kVA max.).

b. Install the outlet and plug positioned at least 2.62 ft (0.8 m) above the floor and as far as

possible from the bathtub.

* Check that the wiring in a. and b. above is complete. If the wiring has not been completed, ask

the contractor who did the installation to do it.

(Asia, Oceania, Middle East)

Insert the power plug securely into the outlet. (North, Central, South America)



Failure to do so may cause ﬁ re, heat or short circuit.

Check that the power plug is waterproofed with silicone rubber.

(Asia, Oceania, Middle East)



A power plug that is not water-proofed may cause ﬁ re and electrical shock. * If the power plug is not water-proofed, ask the contractor who did the installation to water-proof it.

To unplug, hold the plug, not the cord.



Do not unplug by pulling the cord.



Pulling on the cord may cause damage and result in ﬁ re or heat.

If the electric cord is damaged, avoid danger by having the manufacturer’s repair department or equivalent specialist replace it.

Always disconnect the power plug from the outlet before cleaning, maintenance or inspection.

Always switch the breaker on the distribution board to OFF.



Failure to do so may cause electrical shock or malfunction. *

Except when using "Wand cleaning" or "Bowl unit cleaning".

(Asia, Oceania, Middle East)

Periodically remove dust and dirt from the electrical plug and make sure it is securely plugged into the wall outlet.



Failure to do so may cause ﬁ re, heat or short circuit. Pull the plug out from the outlet and wipe clean with a dry cloth.

(North, Central, South America)

Always unplug the plug from the outlet before removing the top unit. Always switch the breaker on the distribution board to off. (Asia, Oceania, Middle East)



Failure to do so may cause ﬁ re or electrical shock.

Page 8

CAUTION

Do not use the product if the top unit is unstable.



Doing so may cause the top unit to come loose and fall, resulting in injury.

If the product is damaged, do not touch the damaged section.



Doing so may cause electrical shock or injury. Replace it immediately.

Do not apply strong force, mechanical shock, step on or stand on the toilet seat, toilet lid or top unit. Also do not place any heavy object on the toilet seat, toilet lid or top unit.



Doing so could cause cracking or cause the top unit to come loose and fall resulting in injury.



Doing so could damage the product and cause injury or water damage.

Do not lift up this product by the toilet seat or lid. Do not raise the toilet seat or lid while objects are resting on top of the toilet.



Doing so could cause the top unit to come loose and fall resulting in injury.

When cleaning or maintaining the plastic parts (top unit etc.) or the water supply hose, use a kitchen cleaner diluted with water. Do not use any of the following.

Toilet cleaner, household cleaner, benzene, paint thinner, powdered cleanser or nylon scrubbing pads.



These items may damage or crack the plastic and cause injury or malfunction.



These items could damage the water supply hose and cause a water leak.

Introduction

To prevent a sudden water leak, do not remove the water ﬁ lter drain valve when the shutoff valve is open.



Doing so will cause water to spurt out. (Refer to Page 33 for instructions on cleaning the water ﬁ lter drain valve.)

Do not fold or crush the water supply hose; do not damage by cutting with a sharp object.



Doing so may cause water leaks.

Do not pour hot water into the toilet.



Doing so may result in damage to the toilet, injury or water damage.

Do not ﬂ ush anything other than bodily waste and toilet paper. Also, do not ﬂ ush too much toilet paper.



Doing so may clog the toilet, causing waste water overﬂ ow and water damage.

Do not look directly at UV light.



May cause eye or skin irritation.



There are no user replaceable parts. Shall be serviced by qualiﬁ ed personnel only.

Page 9

Safety Precautions (Continued)

CAUTION

If a water leak should occur, always close the shutoff valve.

When the ambient temperature is likely to drop to 0°C or lower, prevent damage to the pipes and hoses due to freezing.



Frozen water pipes could cause the top unit and the pipes to break, resulting in a water leak.



Regulate the room temperature to prevent the pipes and hoses from freezing during cold months.

When not using the NEOREST over an extended period of time, drain the water out of the top unit and the water supply hose, and pull the electrical plug from the outlet.

Switch the breaker on the distribution board to OFF.

When using the product again, allow the product to reﬁ ll with water ﬁ rst.



Otherwise, the water in the tank might become contaminated and cause skin inﬂ ammation or other problems.



Leaving the power on may cause ﬁ re or heat.

(Asia, Oceania, Middle East)

When installing the water ﬁ lter drain valve, make sure that it is securely tightened in its proper position.



Failure to securely tighten it may cause a water leaks.

If the bowl unit is clogged, disconnect the power plug and remove the clog.

Switch the breaker on the distribution board to OFF and remove the clog.

(Asia, Oceania, Middle East)



If the auto ﬂ ush were allowed to function, it would make the wastewater in the bowl unit overﬂ ow and may result in water damage.



Use any commonly available toilet plunger to remove the clogging.

Always ﬂ ush, even after just urinating.



Failure to do so may cause inadequate ﬂ ushing or clogging of the bowl unit, resulting in waste water overﬂ ow and water damage.

Wipe condensation on the bowl unit, tank, water supply pipe and shutoff valve with a dry cloth.



Condensation may cause staining and corrosion of the ﬂ oor.



Ventilate the restroom to prevent condensation.

Wipe any urine, condensation, cleaner, water, etc. that has gotten on the ﬂ oor with a well-wrung mop or cloth.



Failure to do so may cause staining and corrosion of the ﬂ oor.

Page 10

DANGER

1. Do not use while bathing.

2. Do not place or store the product where it can fall or be pulled into a tub or sink.

3. Do not place in or drop into water or other liquid.

4. Do not reach for the product when it has fallen into water. Unplug it immediately.

WARNING

1. Close supervision is necessary when this product is used by, on, or near children or invalids.

2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.

3. Never operate this product if it has a damaged cord or plug, is not working properly, has been dropped or damaged, or has been dropped in water. Return the product to a service center for examination and repair.

To reduce the risk of electrocution:

To reduce the risk of burns, electrocution, ﬁ re or injury to persons:

Introduction

4. Keep the cord away from heated surfaces.

5. Never block the air openings on the product or place it on a soft surface, such as a bed or couch, where the air openings may be blocked. Keep the air openings free of lint, hair, and other similar items.

6. Never use while sleepy or drowsy.

7. Never drop or insert any object into any opening or hose.

8. Do not use outdoors. Do not operate where aerosol (spray) products are being used or where oxygen is being administered.

9. Connect this product to a properly grounded outlet only.

See "Grounding Instructions" in Page 10.

10. The tank should be ﬁ lled with water only.

Page 11

Safety Precautions (Continued)

Grounding Instructions

This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electrical current.

The plug must be plugged into an outlet that is properly installed and grounded.

DANGER - Improper use of the grounding plug can result in a risk of electric shock.

If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either ﬂ at-head terminal.

Check with a qualified electrician or serviceman if the grounding wire instructions are not completely understood, or if in doubt as to whether the product is properly grounded.

This product is factory equipped with a speciﬁ c electric cord and plug to permit connection to a proper electric circuit. Make sure that the product is connected to an outlet having the same conﬁ guration as the plug.

No adapter should be used with this product. Do not modify the plug provided - if it will not ﬁ t in the outlet, have the proper outlet installed by a qualiﬁ ed electrician.

If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualiﬁ ed service personnel.

If it is necessary to use an extension cord, use only a three wire extension cord that has a three blade grounding plug, and a three-slot receptacle outlet that will accept the plug on the product.

Replace or repair a damaged cord.

For Asia, Oceania, Middle East

Conﬁ rm that the earthing wire is securely connected.

Grounding pin

Save these instructions.

Page 12

Operational Precautions

For prevention of malfunctions

■

●

Do not block the body sensor or the remote control transmitter or receiver.

< About the body sensors >

Two types of body sensors are used.

●

Body sensor A detects changes in heat.



Detection may be difﬁ cult when the room temperature exceeds 30°C, such as in the summertime.



When sunlight is directly on the sensor area or a heater is used in the bathroom, the sensor may detect incorrectly due to the heat, resulting in the automatic operation of functions such as auto lid opening and closing.



When the bathroom door is open, the sensor may detect people who pass to the front or side of the toilet.

●

Body sensor B detects when someone stands in front of the toilet bowl.



Body sensor B emits an infrared beam as shown in the ﬁ gure. When a person moves into the range of this infrared beam, the sensor detects the person.

* Detection by the sensor may be difﬁ cult when the toilet

is used by someone small, such as a child.

Body sensor A Body sensor B

< About the seat switch >

●

When you sit on the toilet seat, the seat switch turns ON, enabling you to use various features. (A click sound is heard when the seat switch is ACTIVATED.)

Switch

The toilet seat lowers.

Seat switch (Built-in)

●

Sit back on the toilet seat.



The seat switch will not turn on unless you sit

Gap

on the seat properly.

Note



When a child uses the NEOREST, the seat switch may not be ACTIVATED by their light body weight.



Since the toilet seat is designed to move up and down, a clearance is provided between the toilet seat cushion and the toilet bowl.

For prevention of damage

■

●

Wipe plastic areas such as the top unit and remote control with a soft, wet cloth.

●

Do not lean against the toilet lid.

Problem Prevention

■

●

Disconnect the power plug if there is a risk of lightning. Switch the breaker on the distribution board to OFF. (Asia, Oceania, Middle East)

●

A toilet seat cover or a toilet lid cover cannot be used. (The body sensors or seat switch may not function properly.)

●

Do not urinate on the top unit, toilet seat or wand. (Doing so may cause pink or brown stains or a malfunction.)

●

Do not apply strong forces to the control panel of the remote control.

●

When using a toilet cleaner to clean the toilet, wash it off within 3 minutes and leave the toilet seat and toilet lid open. Wipe off any cleaner that remains on the toilet bowl. (If vapor from a toilet bowl cleaner enters the top unit, it may cause a malfunction.)

●

Do not expose to direct sunlight. (Doing so may cause changes in color, irregular heated seat temperature, remote control malfunction or NEOREST malfunction due to the change in temperature.)

●

Use radios, etc. away from the NEOREST. (The NEOREST could cause interference with the radio signal.)

●

If you use a booster seat for infants or a soft highchair, remove it after use. (Keeping it installed may prevent some of the functions from being used.)

●

Do not apply force to the remote control. (May cause malfunction.) To prevent the remote control from being dropped, set it in the hanger when you are not using it. Be careful not to expose it to water.

Dry cloth or tissue

Covers

About rear cleansing, rear soft cleansing, front cleansing and wide front cleansing



These functions wash away waste and dirt from a localized area of your body.



Do not cleanse too much or for too long.

Doing so may wash away normal bacteria, upsetting the balance of bacteria inside your body.



People who are receiving medical treatment or therapy in this localized area should consult their doctor before use.

Introduction

Page 13

Parts Names

）

Control panel

OWER ON/OFF

FRONT ON/OFF

FLUS

REAR ON/OFF

Seat switch (Built-in)

OWER LE

Toilet lid

SEAT LE

UV lamp

Main display

NERGY SAVER LE

CLEAN indicator

Model name, part no., etc.

Body sensor A

(Page 11)

Power plug

（Page 15）

Left side of top unit

Water filter drain valv

Water drain lever

over

Page 33

Page 56

Water supply hose

Shutoff valve

(Page 15)

Warm air outlet cover

Wand cover

Wand

Heated seat

Bowl unit

(Page 32)

Page 14

Hand lever （Page 50）

Closing lid

Introduction

Toilet lid cushion

Toilet seat cushions

Soft light

Battery box

Remote control receiver

（Page 51）

Sewage-block packing

SN992M/TCF992WA

The toilet lid shape varies by model.

Deodorizing filter

Body sensor B

（Page 34）

（Page 11）

Descriptions in this manual are based on the illustrations of SN993MX / TCF993WA.

Page 15

Preparation

Using the Product for the First Time

1.Insert the battery

Remove the remote control from the hanger.

Remote control

Hanger

Open the battery cover and insert two AA batteries.

Open

Battery cover

●

When batteries are properly inserted, temperature levels appear on the display of the remote control (back side).

●

The display goes out when no button on the remote control is pressed for 1 minute or more.

WATER TEMP SEAT TEMP DRYER TEMP

Mount the remote control in

If the remote control is secured (for anti theft)

Remove the screws (2, left

and right) from the remote control ﬁ xture.

View from side

（

Remote

control

Phillips

screwdriver

(Fine-tip type)

Remove

Hanger

Wall

Screw (2 pieces, left and right)

Remove the remote control

from the hanger.

Remote

control

Hanger

Wall

）

the hanger.

About the batteries

■

●

Use dry cell, alkaline batteries. Follow the instructions below to prevent the batteries from rupturing or leaking ﬂ uid.



When replacing the batteries, use new batteries of the same brand.



If you will not be using the remote control for a long time, remove the batteries.



Do not use rechargeable batteries.

To secure the remote control again

■

Tighten and ﬁ x the screws (2, left and right). (Overtightening may cause damage to parts such as the hanger)

Page 16

2.Turn on the power

3.Open the shutoff valve

Introduction

Insert the power plug.

Switch the breaker on the distribution board to ON.

(Asia, Oceania, Middle East)

The wand extends and then retracts.

•

Check that the POWER LED on the main display is lit up.

If it does not light up, press [POWER

•

ON/OFF] to light it up.

Fully open the shutoff valve.

To turn the power "OFF"

Press [POWER ON/OFF] to turn the power off.

The POWER LED goes off.

•

Page 17

Basic Operations

Press a button on the remote control; a beep sounds when the top unit receives the signal.

[REAR] Cleanses your rear.

[SOFT]　Washes your rear with soft embracing water flow.

Cleansing

[FRONT]　Serves as a bidet for ladies.

[WIDE]　Gently washes a wide area.

Drying

[DRYER]　Dries your rear.

[STOP]

Stopping

[PRESSURE]

●You can adjust the water pressure to one of five levels. ("-": Softer, "+": Stronger)

●

When you press the button to flush, the position returns to the standard position(3rd position).

●

If you do not want to return the wand to the standard position. (Page 48)

[OSCILLATE]

●The wand moves back and forth to wash

your rear thoroughly.

●

The setting changes between "ON" and

"OFF" each time the button is pressed.

[PULSATE]

●

Stops the operation.

Washes with the water pressure pulsating between soft and strong.

●

The setting changes between

"ON" and "OFF" each time the button is pressed.

[POSITION]

●You can adjust the position to one of five positions.

([▲] to the front, [▼] to the rear)

●When you press the button to flush, the position

returns to the standard position (3rd position).

●

If you do not want to return the wand to the standard position.(Page 48)

●

Functions that operate when a button is pressed

during "REAR", "SOFT", "FRONT", or "WIDE" cleansing.

Note

●

Sitting back on the toilet seat makes it easier to

adjust the wand position and to reduce splashing.

Low battery warning LED

(Page 53)

PERSONAL SETTING

[USER1] / [USER2]

You can store your preferred wand position, water pressure and water temperature a setting.

●To store a setting

While cleansing is in progress, set your preferred wand position, water pressure, and warm water temperature, and then press and hold [USER 1] or [USER 2] for 2 seconds or longer.

●To use

Press [USER 1] or [USER 2], and then press the button for

the cleansing you want to use.

Page 18

When flushing and opening/closing the toilet lid and toilet seat with the remote control

Flushing

Opening and closing

[FLUSH]

Perform a flush.

Perform a light flush.

[

Opens and closes the toilet seat.

]

Operation

Remote control back side

Display screen

●

Adjust settings, check status, etc. The display goes out when no button on the remote control is pressed for 1 minute or more.

MENU/RETURN button

●

Adjust settings

●

Return to previous menu

Temperature adjustment button

●

Adjust temperatures

Page 19

Basic Operations

About the Menu Screen

Set up easily with simple steps!

This section is an overview of the settings that can be configured with the remote control.

●See the corresponding pages

for the detailed descriptions.

Remote control back side

1.MANUAL CLEANING

2.ENERGY SAVER

SELECT

[●ENTER]

1/4

PUSH

MENU/RETURN button

: Select an item

: Select a setting

: Confirm

1/4

1.MANUAL CLEANING

2.ENERGY SAVER

3.AUTO FUNCTION

4.OTHER SETTING

SELECT

[●ENTER]

PUSH

Number of items

on display

Page 20

Level 1 Level 2

MANUAL CLEANING

BOWL CLEANING

WAND CLEANING

ENERGY SAVER

1/2

ON/OFF

1/2

1.AUTO ENERGY SAVER

2.TIMER SAVER

AUTO FUNCTION

1/4

1.AUTO FLUSH

2.AUTO OPEN/CLOSE

3.AUTO CLEANING

4.LIGHT

TIMER SAVER

1/1

1.TIMER SAVER

AUTO FLUSH

1/2

1.AUTO FLUSH

2.AUTO FLUSH DELAY

AUTO OPEN/CLOSE

1/4

1.AUTO OPEN/CLOSE

2.AUTO CLOSE DELAY

3.AUTO OPEN DELAY

Operation

4.SEAT/LID

OTHER SETTING

1.ANTI FREEZING

2.BEEP

1/4

AUTO CLEANING

1.AUTO WAND CLEAN

PERSONAL SETTING LOCK

2.DEODORIZER

4.PRESSURE /POSITION SETTING

LIGHT

1.SOFT LIGHT

2.BOWL LIGHT

3.INDICATOR

* With the SN993MX/992M, the display appears but settings cannot be made.

1/2

1/3

Page 21

Automatic Functions

Cleaning Features

"ewater+" *1 is used automatically to clean the wand and bowl unit.

DEODORIZER

Clean the wand automatically with "ewater+"

AUTO WAND CLEANING

PHOTOCATALYST

As you

approach

As you sit As you stand up

Starts the deodorizer

Deodorizer stops

➝

It stops after about 2 minutes

Cleans the wand automatically

➝

The wand extends and "ewater+" from the base of the wand (Only when the cleansing functions are used)

comes out

CLEANING

SN993MX/TCF993WA only

Sanitize the bowl unit with "ewater+"

AUTO BOWL CLEANING

BOWL LIGHT

Pre-mist

(A mist is sprayed inside the bowl unit to make it more difﬁ cult for dirt to adhere)

(Lights up during pre-mist)

After-mist

➝

"ewater+" sprayed on the toilet bowl

(Lights up during auto wand cleaning and after-mist)

mist is

INDICATOR

(Lights up) (Lights up in a cycle)

*2 Water comes out from around the wand. *3 "Flush", "REAR" and "SOFT" cleansing.

Page 22

Support Cleaning

As you

leave

The UV lamp lights up

(For about 1 hour)

CLEAN indicator

■

Lights to show that the "clean" functions are operating.

Note



Waiting time before cleaning the wand after standing up SN993MX / TCF993WA: About 70 seconds SN992MX / TCF992WA: About 25 seconds



When the cleansing functions have not been used in 8 hours, the wand is cleaned automatically. (Water comes out from near the wand cover.)



Waiting time before starting after-mist after standing up SN993MX/TCF993WA: About 125 seconds SN992MX/TCF992WA: After auto wand cleaning



The following functions do not work when the toilet seat is open. SN993MX/TCF993WA: Pre-mist SN992MX/TCF992WA: Pre-mist, after-mist



After pre-mist, water comes out from around the wand for a few seconds.



The pre-mist does not work for about 90 sec. after some one has used it.



When the cleansing feature is not used for about 8 hours, mist is sprayed on the toilet bowl automatically.



The UV lamp does not light up in the following conditions.

➝

The toilet lid is open AUTO OPEN/CLOSE is set to "OFF")

➝

"Flush" and cleansing *3 are not used



When the "Flush" and cleansing *3 are not used for about 10 hours, the UV lamp lights up.



Lights up continuously or in a cycle when "Auto wand cleaning", "Auto bowl cleaning" or "Deodorizer" is operating. (Lights up in a cycle only when the seat has been used.)

(such as when

Changing settings



DEODORIZER ON/OFF (Page 44)



AUTO WAND CLEAN ON/OFF (Page 44)

−



BOWL LIGHT ON/OFF (Page 46)



INDICATOR ON/OFF (Page 46)

Bowl light

■

Lights to show that auto bowl cleaning and auto wand cleaning are operating.

If dirt adheres...

If dirt adheres to the wand

■

during use, you can extend the wand to clean it.

●

Cleaning the wand (Page 35)

You can clean the toilet bowl

■

with water ﬂ owing.

●

Cleaning the bowl unit (Page 32)

*1 What is meant by "ewater+" ?

This water containing hopychlorous acid generated from chloride ions in tap water, is widely used for cleaning and disinfecting items such as food, utensils and baby bottles.



Well water may not deliver the required effect. (Because the level of chloride ions is low.)



Clean, sterile water helps to minimize dirty surfaces, but does not make cleaning unnecessary.



The effect and duration vary depending on the usage environment and conditions.

Operation

Page 23

Automatic Functions

Convenience Features

Various automatic functions are available, such as a toilet lid that opens and closes automatically.



Operation under the initial settings is described below.

Flush automatically

AUTO FLUSH

As you

As you sit As you stand up

approach

When using the toilet seat

When standing-up to urinate

The toilet ﬂ ushes.

(After about 10 seconds)

Opening the toilet lid automatically

AUTO OPEN/ CLOSE

Lighting up the inside of the bathroom with a soft light

SOFT LIGHT

When using the toilet seat

Toilet lid opens

When standing-up to urinate

Toilet lid opens

*Open the toilet seat with the remote control.

Lights up in high mode

Toilet lid closes

(About 90 seconds after you stand up from the toilet seat)

Lights up in high mode

(About 90 seconds)

Page 24

As you move away

Changing

The toilet ﬂ ushes.

(Performs a "LIGHT FLUSH" about 3 seconds after the user has moved about 30 cm away from the toilet seat)

The toilet lid and toilet seat close

(About 90 seconds after the user has moved about 30cm away from the toilet seat.)

Note



Auto ﬂ ush is not available in the following cases. (Flush with the remote control.)

➝

For about 60 seconds after ﬂ ushing When a person sits on the toilet seat (or when a male user stands in front of the bowl unit for urinating) for about 6 seconds or less



The ﬂ ushing varies depending on how long you sit on the toilet seat. About 6 to 30 seconds: "Light ﬂ ush" About 30 seconds or more: "Flush"



When the tank is being replenished and an LED will ﬂ icker on the main display, you cannot ﬂ ush the toilet.



Detection by the body sensor may be difﬁ cult when the room temperature exceeds 86°F (30°C). (Open by hands.)



When the toilet lid is closed with the remote control or by hand, it cannot open automatically for about 15 seconds. (Open and close manually.)



When you do not sit on the toilet seat, or when you sit on it or stand in front of the bowl unit brieﬂ y, it takes about 5 minutes before the lid close automatically.

settings



AUTO FLUSH ON/OFF



AUTO FLUSH DELAY (5 seconds, 10 seconds or 15 seconds) (Page 40)



AUTO OPEN/CLOSE ON/OFF



AUTO OPEN DELAY (15 seconds, 30 seconds or 90 seconds)



AUTO CLOSE DELAY (25 seconds or 90 seconds)



Automatically opening the toilet lid or both the toilet seat and toilet lid (Page 42)

Operation

Lights up in low mode

(Goes out after about 5 seconds.)



SOFT LIGHT ON/OFF (Page 46)

Page 25

Temperature Adjustment

You can adjust the temperature levels or turn the settings to "OFF".

Warm Water / Toilet Seat / Drying

Remove the remote control from

the hanger.

If the remote control is locked to prevent theft (Page 14)

Hanger

WATER TEMP SEAT TEMP DRYER TEMP

Remote control back side

Press [TEMP].

WATER TEMP SEAT TEMP DRYER TEMP

Temperature adjustment button

: Select an item

: Select a setting

Page 26

Use to select the item

Use to select the

<Settings

you want to set.

WATER TEMP

SEAT TEMP DRYER TEMP

WATER TEMP

SEAT TEMP

DRYER TEMP

WATER TEMP

SEAT TEMP

DRYER TEMP

temperature level.

WATER TEMP SEAT TEMP DRYER TEMP

Warm water temperature

Press until "OFF" appears.

OFF* Low

complete>

Operation

High

Toilet seat temperature

Press until "OFF" appears.

When "OFF" is set, the SEAT LED will go off.

OFF Low

High

Drying air

Low

temperature

* To prevent condensation, the water temperature does not drop below

20°C even when set to "OFF".

High

Page 27

Energy Saver Features

Type

You can save energy by turning the toilet seat heater to a low temperature (or turning the heater "OFF") during periods when the toilet will be used infrequently.



It takes about 10 days for the product to determine the periods when it is used relatively less frequently.

When energy saver is set

Type Situation

Main Display

You want to save

AUTO ENERGY SAVER

TIMER ENERGY SAVER

energy but dislike a cold toilet seat

The NEOREST detects time periods with infrequent use and lowers the toilet seat temperature automatically.

You want to save energy only for the preset duration of time.

If you set the duration of time (3 hours, 6 hours or 9 hours) during which you want to save energy, the heater automatically turns off every day in the set time slot.

Green

When energy saver is not set

AUTO

You want to save a lot of energy with

ENERGY

auto energy saver

SAVER

and timer energy saver

TIMER ENERGY SAVER

Note

●

Even if the toilet seat heater is set to "Low" or "OFF", the toilet seat is temporarily heated when you sit on it.

When both timer energy saver and auto energy saver are set, auto energy saver operates when timer energy saver is not operating.

Off

Page 28

When energy saver is in operation

AM PM

Green Orange

Green

Toilet seat heater

Low

OFF

068 590

Example: Used infrequently from 9 pm to 6 am

Set temperature

Low

temperature

Example: Set from 8 am to 5 pm

Set temperature

temperature

Set temperature

Low

Operation

OFF

Example: When timer energy saver and auto energy saver are used together



During timer energy saver : Same LED indication as timer energy saver (See above)



During auto energy saver : Same LED indication as auto energy saver (See above)

*1 The toilet seat temperature set on Page 24. *2 The time period when the toilet seat heater is set to a low temperature by the auto energy saver. *3 The time period when the toilet seat heater is "OFF".

Low

temperature

OFF

Set

temperature

OFF

Set

temperature

Low

temperature

To set energy saver Page 28

Page 29

Energy Saver Features

How to set

Set the timer energy saver at the time you want to start it.

Press [MENU].

Use to select

"ENERGY SAVER" and then press

●

ENTER].

[

ENERGY SAVER

AUTO ENERGY SAVER

2.TIMER SAVER

[●ENTER]

SELECT

1/2

OFF

PUSH

1.MANUAL CLEANING

2.ENERGY SAVER

6(/(&7

1.MANUAL CLEANING

2.ENERGY SAVER

6(/(&7

>Ɣ(17(5@

1/4

PUSH

2/4

PUSH

AUTO ENERGY SAVER

TIMER ENERGY

Remote control back side

When energy saver is set,

the ENERGY SAVER LED (green)

lights up.

SAVER

MENU/RETURN button

: Select an item

: Select a setting

: Confirm

TURNING OFF ENERGY SAVER

Page 30

Use to select "AUTO ENERGY

SAVER".

ENERGY SAVER

AUTO ENERGY SAVER

2.TIMER SAVER

SELECT

>Ɣ(17(5@

1/2

OFF

PUSH

Use to select "ON" or "OFF" and then press [●ENTER].

Use to select "TIMER SAVER"

and then press [●ENTER].

Use to select "3H", "6H", "9H" or "OFF" and then press [●ENTER].

ENERGY SAVER

AUTO ENERGY SAVER

2.TIMER SAVER

SELECT

ENERGY SAVER

AUTO ENERGY SAVER

2.TIMER SAVER

SELECT

TIMER SAVER

1.TIMER SAVER

SELECT

>Ɣ(17(5@

1/2

PUSH

2/2

OFF

PUSH

1/1

PUSH

AUTO ENERGY SAVER ON

Operation

To return

TIMER SAVER ON

To return

■

To change the timer energy saver time the time you want to start it.

Select "OFF" in step procedure above and then press

[●ENTER].

in each

ENERGY SAVER

AUTO ENERGY SAVER

2.TIMER SAVER

SELECT

(Example)

Set the timer energy saver again at

▶

1/2

>Ɣ(17(5@

OFF

PUSH

AUTO ENERGY SAVER OFF

To return

Page 31

Maintenance

Power plug (Perform monthly)

<North, Central, South America only>

Dry cloth Wet cloth

Disconnect the power plug

and wipe it with a dry cloth.

Insert the power plug.

WARNING

Always disconnect the power plug from

●

the outlet before cleaning, maintenance or inspection.(Page 15) Always switch the breaker on

●

the distribution board to OFF.

(Asia, Oceania, Middle East only) (Otherwise, it may cause electrical shock or malfunction.)

*For safety, disconnect

the power plug before

cleaning or maintenance.

*Switch the breaker on the

distribution board to OFF.

(Asia, Oceania, Middle East only)

WARNING

Periodically remove dust from

●

the blades and other parts of the power plug.



Disconnect the plug and wipe it with a dry cloth.

Fully insert the power plug.

●

When disconnecting, hold the

●

main body of the power plug.



Pulling the cord may damage the plug or cord.

Power plug

Top unit

Bowl unit

Do not use a dry cloth or toilet paper on plastic parts.

(May cause damage.)

*Except when using "Wand cleaning" or "Bowl unit cleaning". *After the power plug is inserted (after the breaker on the

distribution board is turned to "OFF" (Asia, Oceania, Middle East)), the toilet lid does not open automatically for about 10 to 60 seconds. Open and close by hands (because the unit is in warm-up operation).

Page 32

Cautions with use of detergent

The NEOREST is an electric appliance. Be careful not to let water seep inside or leave detergent in the

●

gap between the top unit and bowl unit. (May damage plastic parts or cause a malfunction.) When using a toilet cleaner to clean the toilet, wash it off within 3 minutes and leave the toilet seat and

●

toilet lid open.



Wipe off any cleaner that remains on the toilet bowl. (If vapor from a toilet bowl cleaner enters the top unit, it may cause a malfunction.)

Do not use any water repellant, stain-prooﬁ ng cleaner or surface coating agent. These products would

●

not damage the porcelain surface, but they may cover the porcelain surface and reduce the effect of the built-in stain prevention technology.

Top Unit (Perform daily)

Toilet paper

• Dry cloth

Soft cloth soaked in water

• Nylon scrubbing pads

• (May cause damage.)

(Page 15)

Unplug the power plug.

Switch the breaker on the distribution board to OFF.

(Asia, Oceania, Middle East)

Wipe with a soft cloth that has been soaked in water and wrung-out

●

thoroughly.

For heavy dirt

■



Wipe with a soft cloth soaked in diluted, neutral kitchen detergent, and then wipe with a soft cloth soaked in water.

Paint thinner

Neutral kitchen detergent

•

Insert the power plug.

(Page 15)

Switch the breaker on the distribution board to ON.

(Asia, Oceania, Middle East)

Attention!

Do not push or pull the wand cover or the warm air dryer cover with undue force.

(May cause damage or malfunction.)

• Benzene

• Powdered cleanser

•

Maintenance

Page 33

Maintenance

Bowl unit (Perform daily)

Toilet brush

• Neutral toilet detergent

•

Strongly acidic cleaners or strong alkaline cleaners

• Cleaners containing abrasive compounds

• Fluoride-based detergent

• (containing hydrogen ﬂ uoride or ammonium ﬂ uoride)

Wire brush

• Abrasive nylon scrubbing brush

•

Unplug the power plug.

(Page 15)

Switch the breaker on the distribution board to OFF.

Clean with a toilet brush or a similar tool.

The bowl unit can be cleaned while the toilet is ﬂ ushing.

■

Insert the power plug. Switch the breaker on the distribution board to ON. (Asia, Oceania, Middle East)

"BOWL CLEANING" Operate with the buttons on the back side of the remote control.

(1)

(2)

(3)



The toilet ﬂ ushes (for about 30 seconds).



Clean inside the bowl unit.



The water in the bowl unit is drained and the water level drops (for about 30 seconds).

Press [MENU].

Use to select "MANUAL CLEANING".

Press [●ENTER].

Use to select "BOWL CLEANING ON/OFF".

Press [●ENTER].

(Asia, Oceania, Middle East)

If the bowl unit is clogged

■



Using a manual pump or the like, provide 10 cm or more clearance between the top of the bowl unit and the water surface. Use commercially available tools that are made for unclogging the toilet bowl. (May cause overﬂ ow of dirty water and water damage.)

Vinyl sheet, etc.

If the ﬂ oor is dirty

■



Clean it with a well wrung cloth. (Not cleaning the ﬂ oor may cause stains or corrosion.)



Using the product while standing may cause splashing. To reduce splashing, use the product while seated.

10cm or more



The water in the bowl unit is drained and the water returns to its original level.

●

To stop part way through, Press [STOP].

(Page 15)

(Asia, Oceania, Middle East)

Insert the power plug.

Switch the breaker on the distribution board to ON.

When the toilet bowl repels water or tends to get dirty(SN993MX/TCF993WA only)

The toilet bowl surface needs to be cleaned.

● ➝

Clean with a toilet brush or the like using commercially available hydrochloric acid-based or inorganic acid-based detergent.

• For daily cleaning, use neutral detergent.

Cautions with use of detergent (Page 31)

●

Page 34

Water Filter Drain Valve (Perform once every 6 months)

Close the shutoff valve.



The water supply stops.

CAUTION

Do not remove the water ﬁ lter drain valve while the shutoff valve is open.

(Otherwise, water may leak out)

Extend the wand.



Operate with the buttons on the back side

of the remote control.

(1)

Press [MENU].

Remove the cover and water ﬁ lter drain valve.



Loosen with a ﬂ at- head screwdriver and then pull.

Cover

Water filter drain valve

Clean with a tool such as a toothbrush.



Also, remove any dust from inside the hole of the water ﬁ lter drain valve.

Reinstall the water ﬁ lter drain valve

Maintenance

(2)

(3)

(Release the pressure from the water supply pipe.)

Use to select "MANUAL CLEANING".

Press [●ENTER].

Use to select "WAND CLEANING

ON/OFF".

Press [●ENTER] to extend the wand.

Press [●ENTER] again to retract the wand.

Unplug the power plug.

Switch the breaker on the distribution board to OFF.

(Asia, Oceania, Middle East)

(Page 15)

and cover.



Insert the water ﬁ lter drain valve and tighten it securely with a ﬂ at-head screwdriver.

Insert the power plug.

Switch the breaker on the distribution board to ON.

(Asia, Oceania, Middle East)

Cover

(Page 15)

Open the shutoff valve.

(Page 15)

Page 35

Maintenance

Deodorizing ﬁ lter (Perform monthly)

Unplug the power plug.

Switch the breaker on the distribution board to OFF.

Remove the deodorizing ﬁ lter.



Use the recess of the deodorizing ﬁ lter to pull it out.



Do not pull with undue force. (May cause damage or malfunctions)

Clean with a tool such as a toothbrush.



When washing with water, dry off all water before mounting.

(Asia, Oceania, Middle East)

Deodorizing filter

Toothbrush

(Page 15)

Recess

Wand

Mount the deodorizing ﬁ lter.



Push ﬁ rmly until a click sound is heard.

Insert the power plug.

Switch the breaker on the distribution board to ON.

(Asia, Oceania, Middle East)

(Page 15)

Deodorizing filter

Page 36

Wand (Perform monthly)

<Wand cleaning> If you notice dirt

Soft cloth soaked in water Toilet paper, etc.

Extend the wand.



Operate with the buttons on the back side of the remote control.

(1)

(2)

(3)



The wand extends and water sprays out for cleaning.



The wand automatically retracts after about 5 minutes.

Press [MENU].

Use

Press [●ENTER].

Use

Press [●ENTER].

to select "MANUAL CLEANING".

to select "WAND CLEANING ON/OFF".

(May cause damage.)

Maintenance

Wipe with a soft, wet cloth.



Do not pull, push or press the wand with excessive force. (May cause damage or malfunction.)

Press [STOP] on the front side of the remote control.



The wand retracts.

Page 37

Maintenance

Water ﬁ lter (Perform once every 6 months)

Close the shutoff valve.

(Page 57)

CAUTION

Do not remove the water filter drain valve while the shutoff valve is open.

(Otherwise, water may leak out)

Extend the wand.

Operate with the buttons on the back

•

side of the remote control.

(1)

(2)

Press [MENU].

Use to select "MANUAL

CLEANING".

Press [●ENTER].

Loosen the nut on the shutoff valve to remove the water ﬁ lter.

Opening/closing tool

Water filter

Nut

Remove the water ﬁ lter and clean with a toothbrush or similar instrument.

Do not use detergent

•

Do not apply excessive force to the

•

water ﬁ lter (could cause deformation) Replace the ﬁ lter when it is very dirty or

•

clogged.

Use to select

(3)

(Release the pressure from the water supply pipe.)

"WAND CLEANING ON/OFF".

Press [●ENTER] to extend the wand.

Press [●ENTER] again to retract the wand.

Unplug the power plug.

Switch the breaker on the distribution board to OFF.

(Asia, Oceania, Middle East)

Water filter

Insert the water ﬁ lter into the nut and insert the nut into the shutoff valve.

Page 38

Tighten the nut on the shutoff valve.

Open the shutoff valve.

Check that there are no leaks in the shutoff

•

valve or plumbing connections.

Insert the power plug.

Switch the breaker on the distribution board to ON

(Asia, Oceania, Middle East)

(Page 15)

Maintenance

Water supply filter

(In the water

shutoff valve)

Page 39

Changing Settings

WATER TEMP SEAT TEMP DRYER TEMP

Remote control back side

Setting Types

AUTO FLUSH

AUTO FLUSH DELAY

AUTO OPEN/CLOSE

AUTO CLOSE DELAY

AUTO

Setting List

AUTO FUNCTIONS

OTHER SETTINGS

OPEN/CLOSE

AUTO CLEANING

LIGHT

ANTI-FREEZING

BEEP

AUTO OPEN DELAY

SEAT/LID

AUTO WAND CLEAN

DEODORIZER

SOFT LIGHT

BOWL LIGHT

INDICATOR

PERSONAL SETTING LOCK

PRESSURE/POSITION SETTING

Page 40



Set whether or not to clean the bowl unit automatically



Change the amount of time before the toilet ﬂ ushes automatically



Set whether or not to open the toilet lid automatically



Change the amount of time before the lid/seat closes automatically



Change the amount of time after which the lid/seat opens automatically upon closing it with hands



Automatically open and close the toilet lid/Automatically open and close the toilet seat and toilet lid



Set whether or not to clean the wand automatically



Set whether or not to deodorize automatically after sitting on the toilet seat

Available Settings*

ON/OFF

5S/10S/15S

ON/OFF

25S/90S

15S/30S/90S

LID/SEAT.LID

ON/OFF

Applicable Models

All models

Setting Ref.

Page

Page 40

Page 42

Page 44



Set whether or not to use the soft light



Set whether or not to use the light inside the bowl unit



Set whether or not to light up the CLEAN indicator



Set whether or not to run the water for the bowl unit and wand automatically at a ﬁ xed interval in order to prevent freezing (dynamic mode Page 54)



Set whether or not to make a beep sound



Set whether or not to use the personal setting lock



Set whether or not to keep your favorite pressure and position settings

ON/OFF

All models

ON/OFF

TCF993WA/992WA

ON/OFF

All models

ON/OFF

*The black text is the initial setting.

Page 46

Page 48

Reference

Page 41

Changing Settings

AUTO FLUSH

Press [MENU].

Use to select

"AUTO FUNCTION" and then press [●ENTER].

Use to select

"AUTO FLUSH" and then press

1.MANUAL CLEANING

2.ENERGY SAVER

6(/(&7

2.ENERGY SAVER

3.AUTO FUNCTION

SELECT

AUTO FUNCTION

1.AUTO FLUSH

2.AUTO OPEN/CLOSE

SELECT

>Ɣ(17(5@

1/4

PUSH

3/4

PUSH

1/4

PUSH

Set whether or not to clean the bowl unit automatically

AUTO FLUSH

Select the amount of time (5 seconds, 10 seconds or 15 seconds) after which the toilet bowl ﬂ ushes automatically

AUTO FLUSH DELAY*

[●ENTER].

AUTO FLUSH

1.AUTO FLUSH

2.AUTO FLUSH DELAY

[●ENTER]

SELECT

Remote control back side

Items set on this display

1. AUTO FLUSH

2. AUTO FLUSH DELAY

10S

PUSH

1/2

MENU/RETURN button

: Select an item

: Select a setting

: Confirm

Page 42

Use to select "AUTO FLUSH".

AUTO FLUSH

1.AUTO FLUSH

2.AUTO FLUSH DELAY

SELECT

[●ENTER]

1/2 ON 10S

PUSH

Use to select "ON/OFF" and

then press [●ENTER].

Use to select "AUTO FLUSH

DELAY".

Use to select "5S", "10S" or

"15S" and then press [●ENTER].

AUTO FLUSH

1.AUTO FLUSH

2.AUTO FLUSH DELAY

SELECT

AUTO FLUSH

1.AUTO FLUSH

2.AUTO FLUSH DELAY

SELECT

AUTO FLUSH

1.AUTO FLUSH

2.AUTO FLUSH DELAY

SELECT

[●ENTER]

1/2

OFF

10S

PUSH

2/2 ON 10S

PUSH

2/2 ON

15S

PUSH

AUTO FLUSH OFF

To return

AUTO FLUSH DELAY 15S

To return

* This operation is not available when the AUTO FLUSH is "OFF".

Reference

Page 43

Changing Settings

AUTO OPEN / CLOSE

Press [MENU].

Use to select

"AUTO FUNCTION" and then press [●ENTER].

1.MANUAL CLEANING

2.ENERGY SAVER

6(/(&7

2.ENERGY SAVER

3.AUTO FUNCTION

SELECT

AUTO FUNCTION

1.AUTO FLUSH

2.AUTO OPEN/CLOSE

SELECT

>Ɣ(17(5@

1/4

PUSH

3/4

PUSH

2/4

PUSH

Set whether or not to open the toilet lid automatically

AUTO OPEN/ CLOSE

Change the time before the lid/seat closes automatically (25 SEC or 90 SEC)

AUTO CLOSE DELAY

Use to select

"AUTO OPEN/ CLOSE" and then press [●ENTER].

AUTO OPEN/CLOSE

1.AUTO OPEN/CLOSE

2.AUTO CLOSE DELAY

SELECT

Remote control back side

Items set on this display

1. AUTO OPEN/CLOSE

2. AUTO CLOSE DELAY

3. AUTO OPEN DELAY

4. SEAT/LID

[●ENTER]

⇒

1/4 ON 90S

PUSH

MENU/RETURN button

: Select an item

: Select a setting

: Confirm

Change the time period till automatic opening (15 SEC, 30 SEC or 90 SEC) (After closing manually)

AUTO OPEN DELAY

Automatically open and close the toilet lid only/ Automatically open and close the toilet seat and toilet lid

SEAT/LID

Page 44

Use to select "AUTO OPEN/

CLOSE".

AUTO OPEN/CLOSE

1.AUTO OPEN/CLOSE

2.AUTO CLOSE DELAY

SELECT

>Ɣ(17(5@

1/4

90S

PUSH

4 5

Use to select "ON/OFF" and then

press [●ENTER].

Use to select "AUTO CLOSE

DELAY".

Use to select "25S" or "90S"

and then press [●ENTER].

Use to select "AUTO OPEN

DELAY".

AUTO OPEN/CLOSE

1.AUTO OPEN/CLOSE

2.AUTO CLOSE DELAY

SELECT

AUTO OPEN/CLOSE

1.AUTO OPEN/CLOSE

2.AUTO CLOSE DELAY

SELECT

AUTO OPEN/CLOSE

1.AUTO OPEN/CLOSE

2.AUTO CLOSE DELAY

SELECT

AUTO OPEN/CLOSE

2.AUTO CLOSE DELAY

3.AUTO OPEN DELAY

SELECT

[●ENTER]

>Ɣ(17(5@

1/4

OFF

90S

PUSH

2/4

90S

PUSH

2/4

25S

PUSH

3/4 90S 15S

PUSH

AUTO OPEN/CLOSE OFF

To return

AUTO CLOSE DELAY 25S

To return

AUTO OPEN/CLOSE

2.AUTO CLOSE DELAY

3.AUTO OPEN DELAY

SELECT

>Ɣ(17(5@

Use to select "15S", "30S" or

"90S" and then press [●ENTER].

AUTO OPEN/CLOSE

3.AUTO CLOSE DELAY

4.SEAT/LID

SELECT

AUTO OPEN/CLOSE

3.AUTO CLOSE DELAY

4.SEAT/LID

SELECT

>Ɣ(17(5@

4 5

Use to select "SEAT/LID".

Use to select "LID" or "30S" or

"SEAT·LID" and then press [●ENTER].

*1 When AUTO OPEN/CLOSE is set to "OFF", UV light does not work while the lid is open.

Please close with your hands. (SN993MX, TCF993WA only) *2 This operation is not available when the AUTO OPEN/CLOSE is "OFF". *3 When set to 25 seconds, the lid/seat does not open automatically for about 15 seconds after closing automatically. *4 When the toilet seat and toilet lid are set to open automatically, pre-mist is not sprayed.

3/4 90S

30S

PUSH

4/4 15S

LID

PUSH

4/4 15S

SEAT・LID

PUSH

AUTO OPEN DELAY 30S

To return

AUTO OPEN/CLOSE SEAT・LID

To return

Reference

Page 45

Changing Settings

AUTO CLEANING

Press [MENU].

Use to select "AUTO

FUNCTION" and then press [●ENTER].

Use

to select "AUTO

1.MANUAL CLEANING

2.ENERGY SAVER

6(/(&7

2.ENERGY SAVER

3.AUTO FUNCTION

SELECT

AUTO FUNCTION

2.AUTO OPEN/CLOSE

3.AUTO CLEANING

SELECT

>Ɣ(17(5@

1/4

PUSH

3/4

PUSH

3/4

PUSH

Set whether or not to clean the wand automatically

AUTO WAND CLEAN

Set whether or not to deodorize automatically after sitting on the toilet seat

DEODORIZER

CLEANING" and then press [●ENTER].

AUTO CLEANING

1.AUTO WAND CLEAN

2.DEODORIZER

Remote control back side

Items set on this display

1. AUTO WAND CLEAN

2. DEODORIZER

SELECT

[●ENTER]

⇒

ON ON

PUSH

1/2

MENU/RETURN button

: Select an item

: Select a setting

: Confirm

Page 46

Use to select "AUTO WAND

CLEAN".

AUTO CLEANING

1.AUTO WAND CLEAN

2.DEODORIZER

SELECT

>Ɣ(17(5@

1/2 ON ON

PUSH

Use to select "ON/OFF" and

then press [●ENTER].

Use to select "DEODORIZER".

Use to select "ON/OFF" and

then press [●ENTER].

AUTO CLEANING

1.AUTO WAND CLEAN

2.DEODORIZER

SELECT

AUTO CLEANING

1.AUTO WAND CLEAN

2.DEODORIZER

SELECT

AUTO CLEANING

1.AUTO WAND CLEAN

2.DEODORIZER

SELECT

>Ɣ(17(5@

[●ENTER]

1/2

OFF

PUSH

2/2 ON ON

PUSH

2/2

OFF

PUSH

AUTO WAND CLEAN OFF

To return

DEODORIZER OFF

To return

Reference

Page 47

Changing Settings

LIGHT

Press [MENU].

Use to select "AUTO

FUNCTION" and then press [●ENTER].

Use to select

1.MANUAL CLEANING

2.ENERGY SAVER

6(/(&7

2.ENERGY SAVER

3.AUTO FUNCTION

SELECT

AUTO FUNCTION

3.AUTO CLEANING

4.LIGHT

SELECT

>Ɣ(17(5@

1/4

PUSH

3/4

PUSH

4/4

PUSH

Set whether or not to use the soft light

SOFT LIGHT

Set whether or not to use the light inside the bowl unit

BOWL LIGHT

"LIGHT" and then press [●ENTER].

LIGHT

1.SOFT LIGHT

2.BOWL LIGHT

Remote control back side

Items set on this display

1. SOFT LIGHT

2. BOWL LIGHT

3. INDICATOR

SELECT

[●ENTER]

⇒

ON ON

PUSH

1/3

MENU/RETURN button

: Select an item

: Select a setting

: Confirm

Set whether or not to light up the CLEAN indicator

INDICATOR

Page 48

Use to select "SOFT LIGHT".

LIGHT

1.SOFT LIGHT

2.BOWL LIGHT

6(/(&7

>Ɣ(17(5@

1/3

21 21

PUSH

Use to select "ON/OFF" and

then press [●ENTER].

Use to select "BOWL LIGHT".

Use to select "ON/OFF" and

then press [●ENTER].

Use to select "INDICATOR".

LIGHT

1.SOFT LIGHT

2.BOWL LIGHT

6(/(&7

LIGHT

1.SOFT LIGHT

2.BOWL LIGHT

6(/(&7

LIGHT

1.SOFT LIGHT

2.BOWL LIGHT

6(/(&7

LIGHT

2.BOWL LIGHT

3.INDICATOR

6(/(&7

>Ɣ(17(5@

1/3

OFF

21

PUSH

2/3

21 21

PUSH

2/3 21

OFF

PUSH

3/3 ON ON

PUSH

SOFT LIGHT OFF

To return

BOWL LIGHT OFF

To return

Use to select "ON/OFF" and

then press [●ENTER].

LIGHT

2.BOWL LIGHT

3.INDICATOR

6(/(&7

>Ɣ(17(5@

3/3 ON

OFF

PUSH

INDICATOR OFF

To return

Reference

Page 49

Changing Settings

OTHER SETTING

Press [MENU].

Use to select

"OTHER SETTING" and then press [●ENTER].

OTHER SETTING

1.ANTI FREEZING

2.BEEP

SELECT

[●ENTER]

⇒

1/4

OFF

PUSH

1.MANUAL CLEANING

2.ENERGY SAVER

6(/(&7

3.AUTO FUNCTION

4.OTHER SETTING

SELECT

>Ɣ(17(5@

1/4

PUSH

4/4

PUSH

Set whether or not to run the water for the bowl unit and wand automatically at a ﬁ xed interval in order to prevent freezing

ANTIFREEZING

(TCF993WA/992WA only)

Set whether or not to make a beep sound

BEEP

Remote control back side

MENU/RETURN button

: Select an item

: Select a setting

: Confirm

Items set on this display

1.ANTI FREEZING*

2.BEEP

3.PERSONAL SETTING LOCK

4.PRESSURE/POSITION SETTING

With the SN993MX/992M, the display appears but settings cannot be made.

Set whether or not to use the personal setting lock

PERSONAL SETTING LOCK

Set to keep your favorite pressure and position settings for future use

PRESSURE/ POSITION

SETTING

Page 50

Use to select "ANTI

FREEZING".

OTHER SETTING

1.ANTI FREEZING

2.BEEP

SELECT

Use to select "ON/OFF".

>Ɣ(17(5@

1/4

OFF

PUSH

3 4

<For setting to "ON">When the time is set, the toilet bowl is cleaned in 10 minute intervals to prevent freezing.

OTHER SETTING

1.ANTI FREEZING

2.BEEP

SELECT

[●ENTER]

Use to select "BEEP".

Use to select "ON/OFF" and

then press [●ENTER].

Use to select "PERSONAL

SETTING LOCK".

1/4

PUSH

FLUSHES EVERY 10 MIN

CHANGE SETTING YES

SELECT

OTHER SETTING

1.ANTI FREEZING

2.BEEP

SELECT

OTHER SETTING

1.ANTI FREEZING

2.BEEP

SELECT

OTHER SETTING

3.PERSONAL SETTING LOCK

SELECT

[●ENTER]

>Ɣ(17(5@

[●ENTER]

>Ɣ(17(5@

PUSH

2/4

OFF

PUSH

2/4 OFF

OFF

PUSH

3/4

PUSH

ANTI FREEZING ON

To return

BEEP OFF

To return

Use to select "ON/OFF" and

then press [●ENTER].

Use to select "PRESSURE/

POSITION SETTING".

Use to select "ON/OFF" and

then press [●ENTER].

OTHER SETTING

3.PERSONAL SETTING LOCK

SELECT

OTHER SETTING

4.PRESSURE /POSITION SETTING

SELECT

OTHER SETTING

4.PRESSURE /POSITION SETTING

SELECT

>Ɣ(17(5@

OFF

PUSH

OFF

PUSH

3/4

4/4

PERSONAL SETTING

LOCK OFF

To return

Reference

PRESSURE /POSITION

SETTING ON

To return

Page 51

What to Do?

If the water does not ﬂ ow due to a power failure (when water failure hasn't occurred)

You can clean the toilet bowl with the hand lever.

■

* If a power failure has not occurred, the hand lever will not ﬂ ush the toilet bowl.

Open the cover located at the back of

the top unit.

Cover

Dismount the hand lever from the plate and pull until it stops. (Hold about 30 sec.)



The water in the toilet bowl rises.

When an electronic "beep" is heard and water supply stops, loosen the hand lever.



The toilet ﬂ ushes.

Hand lever

Plate

Water rises up to here.

The water in the

toilet bowl will

never spill over.

Loosen

* If the hand lever is loosened after or while cleaning the toilet bowl, the toilet bowl will not ﬂ ush for about 60 sec.

Wait at least 60 sec. before cleaning the toilet bowl again.

Reinstall the hand lever of the toilet bowl cleaning lever on the plate, close

Hand lever

the cover.

Plate

When the water supply is restored, be sure to perform a ﬂ ush.

●

(To prevent waste from remaining in the drain pipe.)

The toilet can also be ﬂ ushed with a bucket of water during power failure. (Page 52)

●

Cover

Page 52

If the power failure continues for a long period of time (2 days or longer)…

Insert the batteries into the battery box. (About the batteries, Page 14)

■

Take out the battery box, put the battery in it and reinstall the battery box. (Size AA battery: x 2)

* We ask the customer to prepare the battery. * Check the polarity of the battery.

Dismount the hand lever and the closing lid in this order.

Insert the plug of the battery box into the plug receptacle.

battery box

Hand lever

Closing lid

Battery box

Plug receptacle

Clean the toilet bowl with the hand lever. (Step

When the power recovers, pull out the battery box, take out the battery and then mount the battery box, the closing lid and the hand lever in their original positions.

If the unit is hard to operate, operate it after removing the cover.

①Hold it with both

hands and pull it straight up.

②Align the cover with the mounting

position to mount.

* Check if the cover is mounted

securely.

Mounting position

on Page 50)

Reference

Page 53

What to Do?

If the water does not ﬂ ow due to a water service interruption

Use a bucket to ﬂ ush water.

Large bucket

If the water level is low after ﬂ ushing,

Attention!

add more water.



Prevents odors.

If there is a water supply failure, set the auto bowl unit

●

cleaning to "OFF".

When the water supply is restored, be sure to perform a ﬂ ush.

●

(To prevent waste from remaining in the drain pipe.)

Newspaper, dustcloth, etc.

Pour strongly,

aiming at the center

of the bowl unit.

Page 54

If you cannot operate with the remote control

Operation is also possible using the

■

buttons on the control panel.

Control panel

Replacing the batteries

■

Press [POWER ON/OFF] on the control panel.

1 2

The POWER LED goes off.

Remove the remote control from the hanger.

(Page 14)

Open the cover and replace the AA batteries.

Mount the remote control in the hanger.

(Page 14)

If the low battery

■

warning LED is ﬂ ashing, replace the batteries.

POWER LED

Control panel

Low battery warning LED

Press [POWER ON/OFF] on the control panel.

The POWER LED lights up.

Reference

Page 55

What to Do?

Freeze Damage Prevention

(TCF993WA/992WA only)

When the ambient temperature is likely to drop to 0°C or lower, take measures to prevent freezing.

Attention!

When the ambient temperature is likely to drop to 0°C or lower, do not use the energy saver feature. (May damage the product.)

●

Warm the bathroom or take measures against freezing so that the ambient temperature does not drop below 0°C.

●

Before starting work, set "AUTO FLUSH" (Page 40) and "AUTO OPEN/CLOSE" (Page 42) to "OFF".

●

Dynamic mode

This method runs the water for the bowl unit and wand automatically at a ﬁ xed interval in order to prevent freezing.

How to Set

■



Switch ANTI FREEZING to ON with the remote control.

While ANTI FREEZING is set to ON, it works as follows.



The POWER LED ﬂ ashes.



The toilet ﬂ ushes at intervals of about 10 minutes.



About 0.013 gal (about 50 ml) of water comes out from near the wand at intervals of 5 minutes. (The wand remains retracted.)

(Page 48)

(Flickering: green)

Water comes out from near the wand at 5 minute intervals.

The toilet flushes at intervals of about 10 minutes.

How to drain the water

■

Close the shutoff valve.

Drain the pipe.

(1)

Extend the wand.



Operate with the buttons on the back side of the remote control.

Use to select "MANUAL CLEANING".

Press [●ENTER].

Use to select "WAND CLEANING ON/OFF".

Press [●ENTER] to extend the wand.

Freeze damage prevention

(Page 57)

Press [MENU].

(3) Remove the

cover and water ﬁ lter drain valve.

Cover

Water filter drain valve

(4) After draining the water, install the

water ﬁ lter drain valve and cover.



Insert the water ﬁ lter drain valve and use a ﬂ at-head screwdriver to tighten it securely.

Cover

Press [●ENTER] again to retract the wand. (Release the pressure from the water supply pipe.)

(2) Unplug the power plug.

Switch the breaker on the distribution board to OFF. (Asia, Oceania, Middle East)

(Page 15)

(5) Insert the power plug.

Switch the breaker on the distribution board to ON. (Asia, Oceania, Middle East)

(Page 15)

Page 56

Freeze damage prevention (Continued)

Check that the POWER LED on the main display is lit up.

(Page 15)

Set the toilet seat temperature

To use the NEOREST again

■



The water needs to be replenished. (See below)

to "High".

(To maintain the temperature.)



When ﬁ nished, close the toilet seat and toilet lid.

(Page 24)

Resupplying the Water (After draining)

Open the shutoff valve.

Check that water is not leaking from a pipe or the top unit.

If the power is not turned ON insert it.

Switch the breaker on the distribution board to ON.

(Asia, Oceania, Middle East)

Discharge water from the wand.

(1)

Pressing down the left side of the toilet seat,

(2) Press the "REAR" on the remote

control to discharge water from the wand. (Catch the water in a paper cup or other receptacle)

If the remaining water has frozen

■

and no water comes out



Heat the inside of the bathroom, and warm the water supply hose and shutoff valve using a cloth soaked in warm water.

(Page 15)

Press [FLUSH] on the remote control to ﬂ ush.



If there is no water in the tank, you cannot ﬂ ush the toilet. Never operate the toilet with no water in the tank.



When the tank is ﬁ lling with water, the LED on the main display will ﬂ icker. After the tank is full, the LED changes. (Tank ﬁ lling time: approx. 30 seconds)

After the bowl unit ﬁ lls with water, press [FLUSH] again.

Reference

Page 57

What to Do?

If the toilet is in a location you will not visit for a long time, drain the water.

(The water in the tank may become contaminated and cause skin irritation or other problems.)

How to drain the water

Long Periods of Disuse

Close the shutoff valve.

Drain the pipe.

(Step

Pull out the water drain lever.

The water comes out from near the wand for about 20 seconds.

(1) to (4) on Page 54)

(Page 57)

Release your hand

To use the NEOREST again

■



The water needs to be replenished. (Page 55)

to return the water drain lever to its original position.

Take appropriate measures for the water remaining in the bowl unit.

Putting antifreeze in the water remaining in the toilet bowl will reduce its chance of freezing.

Page 58

Troubleshooting

First, try the actions described on pages 57 to 64.If the problem persists, consult the installer, seller or the contact listed on the back cover of this manual.

CAUTION

 All LEDs on the display of the top unit are ickering.

(Unplug the power plug or turn off the breaker of the distribution board and contact where to call shown on the back cover.)

 The CLEAN indicator does not light up. (It is time for parts replacement.

→ Page 63)

 The POWER LED (orange) and ENERGY SAVER LED (orange) on the

main display are ashing.

(It is time for parts replacement. → Page 64)

Please check rst

Does the LED light up when



Is the

POWER LED lit?

you press [POWER ON/ OFF] on the top unit?

Is the [POWER ON/OFF]



ashing?



Anti Freezing setting is "ON" (Page 48, 54)

Is the breaker on the



distribution board turned on?



Che c k wheth e r there is a power ou tage or the break er has tu rne d "OFF".

If a water leak occurs, close the shutoff valve.

POWER LED

POWER ON/OFF

Is the ENERGY

SAVER LED lit?

Is the remote

control working?

While the LED is lit, energy saver



(Page 26)

is in operation,

so the toilet seat temperature may be reduced or the heater may be turned off.

Is the Low Battery Warning



LED on the top surface of the remote control

The remote

control uses

batteries

to operate.

ashing?



Replace the batteries. (Page 53)

Is the remote control



Open

transmitter or the remote control receiver blocked?



Re m ove obstr u ctio ns, dirt, wate r droplets or any other blockages.

Remote control transmitter

Battery cover

Remote control receiver

Reference

Page 59

Troubleshooting

Rear and front cleansing, wand

Trouble Please check

The wand

(or cleansing water)

does not come out

●

Can you operate with the control panel? (Check while sitting on the toilet seat.)

➞

Check "Is the remote control working?"

●

When the temperature is low, it takes time for the wand to come out after the remote control button is pressed because the water must be warmed up ﬁ rst.

●

Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is stopped for safety purposes.)

➞

Stand up from the seat and then use again.

●

If the water supply pressure drops signiﬁ cantly, for example if water is used elsewhere or if there is a water failure, the function may stop for safety.

➞

Disconnect the power plug and wait about 10 seconds before inserting it again.

➞

Switch the breaker on the distribution board to OFF and wait about 10 seconds before inserting it again. (Asia, Oceania, Middle East) If the same symptom reappears ➞ There may be a malfunction. Consult with the contact listed on the back cover of this manual.

●

The seat sensor may have difﬁ culty detecting some sitting postures.

➞

Sit back on the toilet seat.

●

Are you using a toilet seat cover, a toilet lid cover or a seat for infants?

➞

Remove any covers. When using a seat for infants or a soft highchair, remove after each use.

Covers

Ref.

Page

12 57

The wand extends but

the cleansing water does not come out / The cleansing water

pressure is weak

The cleansing water

is cold

Stops in the middle

of use

Water comes out

unexpectedly

from the wand

●

Has a water failure occurred?

➞

Press the "STOP" button and wait until water service is restored.

●

Is the shutoff valve closed?

●

Is the water ﬁ lter drain valve clogged with foreign matter?

➞

Clean the filter.

●

Is the water pressure set to a low level?

●

Is the water temperature set to "OFF" or a low level?

●

When the temperature of the water supply or the bathroom is low, the water temperature may be low when ﬁ rst sprayed.

●

Rear, rear soft, front and wide front cleansing stop automatically after 5 minutes of continuous use.

●

Does the seat switch have difﬁ culty detecting?

➞

Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on the seat, the seating switch may temporarily stop detecting your presence.

●

Is the POWER LED (green) on the main display ﬂ ashing?



The "ANTI-FREEZING (Dynamic mode)" is set to "ON". (Water comes out from near the wand at 5-minute intervals and the bowl unit ﬂ ushes at 10-minute intervals.) (SN993MX/TCF993WA only)

●

After pre-mist, water comes out from around the wand for a few seconds.

●

Before after-mist, water comes out from around the wand for about 60 seconds. (SN993MX/TCF993WA only)

●

Has the CLEAN indicator lit up in a cycle?



The wand is cleaned with "ewater+".

Page 60

Warm air drying

Trouble Please check

The dryer

temperature is low

Stops in the middle

of use

Trouble Please check

The toilet does not

ﬂ ush even when the

button is pressed

The bowl unit

does not clean

automatically or

timing is delayed

(auto bowl unit

cleaning)

●

Is the remote control preset temperature set to a low level?

●

The feature stops automatically after 10 minutes of continuous use.

●

Does the seat switch have difﬁ culty detecting?

➞

Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on the seat, the seating switch may temporarily stop detecting your presence.

Flushing

●

Are the LEDs ﬂ ickering on the main display?



The tank is ﬁ lling with water. (It takes about 60 sec at most.)

●

Is water available from the water supply? ➞ Use a bucket full of water to ﬂ ush.

●

Is the shutoff valve fully open?

●

Is "AUTO FLUSH" set to "OFF"? ➞ Set to "ON".

●

Even if "AUTO FLUSH" is set to "ON", it is not available in the following instances.



60 seconds after the toilet is flushed ➞ After 60 seconds have passed, ﬂ ush using the remote control.



When the amount of time seated on or standing in front of toilet seat is about six seconds or less

➞

Flush with the remote control.



After using the toilet while standing and not moving away from the front of the toilet.

➞

Step away from the toilet and wait for about three seconds.



When water droplets or dirt are disrupting the body sensor.

➞

Remove the dirt.

●

The seat sensor may have difﬁ culty detecting some sitting postures.

➞

Sit back on the toilet seat.

Ref.

Page

Ref.

Page

The toilet ﬂ ushes on

its own

●

The timing for the auto bowl unit cleaning can be changed.

(After about 10 seconds ➞ after about 5 or 15 seconds)

●

Is "AUTO FLUSH" set to "ON"?

●

Does the seat switch or the body sensor have difﬁ culty turning on or detecting?

➞

Sit back on the toilet seat. If you lift your hip off the toilet seat during use or sit forward on it, the seat switch may not turn on, and thus auto flushing may occur during use.

➞

Remove any dirt that is on the body sensor.

●

Is the POWER LED (green) on the main display ﬂ ashing?



The "ANTI-FREEZING (Dynamic mode)" is set to "ON". (Water comes out from near the wand at 5-minute intervals and the bowl unit ﬂ ushes at 10-minute intervals.) (SN993MX/TCF993WA only)

40 11

Reference

Page 61

Troubleshooting

Flushing

Trouble Please check

Waste material does

not ﬂ ush down

completely

There is residue on

the bowl unit surface

●

Is the shutoff valve fully open?

●

Is the water ﬁ lter clogged?

➞

Clean the filter.

●

Is the water supply to the toilet disrupted by other running water ﬁ xtures?

➞

Cease using other fixtures and then flush the toilet.

●

Are the ﬂ ush and light ﬂ ush buttons being used correctly?



Flush (for solid waste): Up to 10 m of toilet paper (single)



Light ﬂ ush (for liquid waste): Up to 3 m of toilet paper (single)

●

Flushing may be difﬁ cult depending the consistency of the waste material.

➞

Flush the toilet again. If the bowl unit is not cleansed with a flushing, remove the stains with a brush or similar instrument.

●

When the tank is ﬁ lling, you cannot ﬂ ush the toilet.

➞

Once the main display "Power" LEDs are lit and the tank fills up with water, flush the toilet.

●

Oil and other hard-to-see grime may stick to the bowl unit surface.

➞

Clean the bowl with (non-abrasive) neutral toilet detergent.

Ref.

Page

Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)

Trouble Please check

The toilet lid does not

open automatically

The toilet lid does not

close automatically

●

Is "AUTO OPEN/CLOSE (LID)" set to "OFF"? ➞ Set to "ON".

●

Does the body sensor have difﬁ culty detecting?

➞

Remove any dirt that is on the body sensor.

●

Even when set to "ON", AUTO OPEN/CLOSE (LID) is not performed for about 15 seconds after the toilet seat or toilet lid is closed.



When the toilet lid is closed by hand

(To make the NEOREST more user-friendly, a time interval is set from when

the lid is closed to when it will open next.)

➞

Leave the bathroom, and then after 15 seconds or more, approach the bowl unit.

●

Detection may be difﬁ cult when the room temperature exceeds 30°C, such as in the summertime. ➞ Open and close manually.

●

Is "AUTO OPEN WAITING TIME" set to 30s or 90s?

●

Is a toilet seat or lid cover installed?

➞

Remove any covers.

●

Is "AUTO OPEN/CLOSE (LID)" set to "OFF"? ➞ Set to "ON".

●

When you do not sit on the toilet seat, or when the time spent sitting on the toilet seat or standing in front of it is 6 seconds or less, the toilet seat and toilet lid close after about 5 minutes.

●

If they do not close automatically even though "AUTO OPEN/CLOSE (LID) " is set to "ON", the body sensor may be detecting incorrectly.

➞

If there is a reflective object in front, such as a mirror or glass, move the reflective object or use a curtain or other object to block it.

Ref.

Page

Page 62

Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)

Trouble Please check

●

Is the sensor directly exposed to sunlight?

➞

Do not directly expose the sensor to sunlight, because it may cause incorrect detection.

The toilet lid opens

on its own

The toilet lid closes

on its own

The toilet lid and

toilet seat open at

the same time

Stops (or closes)

while opening

●

Is there a heater within the detection range of the body sensor?

➞

Do not place within the detection range of the sensor.

●

Is a urinal or wash basin also installed in the bathroom?

➞

The sensor may detect someone using the urinal, causing the toilet lid to open or close.

●

Is "AUTO OPEN/CLOSE (LID)" set to "ON"?

●

Is AUTO CLOSE WAITING TIME set to 25s?

●

The seat switch may have difﬁ culty detecting some sitting postures.

➞

Sit back on the toilet seat.

●

Are the settings conﬁ gured to open the toilet lid and toilet seat at the same time?

●

If the lid or seat hits an obstruction the ﬁ rst time it opens after inserting the power plug, it may stop (or close) partway during the next operation.

➞

While there are no obstructions, disconnect the plug and insert it again after about 5 seconds. Then press the "OPEN/CLOSE (Seat)" button on the remote control.

●

If the lid or seat hits an obstruction the ﬁ rst time it opens after switching ON the breaker on the distribution board, it may stop (or close) partway during the next operation. (Asia, Oceania, Middle East)

➞

Eliminate any obstructions and switch the breaker on the distribution board to OFF. Switch it to ON again after about 5 seconds. Then press the "OPEN/ CLOSE (Seat)" button on the remote control. (Asia, Oceania, Middle East)

Ref.

Page

42 11

The open timing has

changed

Cannot open or

close with the

remote control

●

Detection by the body sensor may be difﬁ cult when the room temperature exceeds 86°F (30°C), such as in the summertime.

●

If it opens automatically

➞

Check "Is the remote control working?"

●

Incorrect detection may occur when operating under ﬂ uorescent lights.

Reference

Page 63

Troubleshooting

Toilet Seat and Toilet Lid

Trouble Please check

●

Is the toilet seat temperature set to "OFF" or a low level?

●

Is the ENERGY SAVER LED (green) lit?



Timer energy saver is operating and has turned off the toilet seat heater.

➞

When you sit on the seat, the heater is turned on temporarily and the seat is warmed in about 15 minutes.

●

Is the ENERGY SAVER LED (orange) lit?



The toilet seat temperature has been lowered to save energy (the auto energy saver in operation).

➞

The toilet seat does

not get warm

When you sit on the seat, the heater is turned on temporarily and the seat is warmed in about 15 minutes.

●

Have you been seated for a long time?



After about 20 minutes of sitting, the temperature starts going down, and after about 1 hour, the heater is turned "OFF".

➞

Move away from the toilet seat and then go back.

●

The seat switch may have difﬁ culty detecting some sitting postures.

➞

Sit back on the toilet seat.

●

Is a toilet lid or seat cover installed?

➞

Remove any covers.

Ref.

Page

Energy Saver

Trouble Please check

The timer energy-

saver feature is not

working

The auto energy-

saver feature is not

working

●

Did you replace the remote control batteries?



When the batteries are discharged, the settings may be erased.

➞

Reconfigure the setting.

●

Because the function takes several days learning the usage conditions before starting energy saver, the amount of energy saving may be low, depending on the frequency of use.

➞

Check the type of energy saver.

Deodorizer

Trouble Please check

●

The deodorizer

seems to be not

working

A strange odor is

emitted

Even after sitting down, you do not hear operation sounds.

➞

Sit back on the toilet seat.

●

If you hear an operation sound when you sit on the toilet seat.

➞

Clean the deodorizing filter.

●

Are you using an air freshener or deodorizer that you purchased separately?



Doing so may reduce the effectiveness of the NEOREST deodorizer or cause strange odors.

➞

Remove the air freshener or deodorizer.

Ref.

Page

14 26

Ref.

Page

The deodorizer is not

working

●

Is "DEODORIZER" set to "OFF"?

➞

Set to "ON".

Page 64

Sanitary

Trouble Please check

The soft light or bowl

light does not light up

The mist sprays out

spontaneously

The UV lamp

illuminates the inside

of the toilet bowl.

(SN993MX /

TCF993WA only)

The CLEAN indicator

does not light up

The toilet bowl

surface repels water

or tends to get dirty

(SN993MX /

TCF993WA only)

●

Is the setting "OFF"?

➞

Set to "ON".

●

When body sensor A detects someone, the pre-mist is sprayed.

●

When the cleansing functions have not been used in 8 hours, mist is sprayed inside the bowl unit automatically.

●

When the cleansing functions have not been used in 10 hours, the UV lamp lights up.

●

Is the setting "OFF"?

➞

Set to "ON".

●

If the CLEAN indicator does not light up, it is time for parts replacement. Consult with us (See the contact information on the back cover).

●

The toilet bowl surface needs to be cleaned.

➞

Clean with a toilet brush or the like using commercially available hydrochloric acid-based or inorganic acid-based detergent.



For daily cleaning, use neutral detergent.

●

Is "AUTO OPEN/CLOSE(LID)" set to "OFF"?

➞

When AUTO OPEN/CLOSE is set to "OFF" UV light does not work while the lid is open.

Ref.

Page

11 20

Back

cover

Reference

Page 65

Troubleshooting

Others

Trouble Please check

Water is leaking

from the plumbing

connections

The display on

the remote control

goes out

The top unit is

unstable

The top unit

makes a sound

Water splashes up

when using the toilet

●

If any nuts in a connection are loose, ﬁ rmly tighten them with a tool such as a monkey wrench.

➞

If the water leak does not stop, close the shutoff valve and seek repair.

●

The display goes out when no button on the remote control is pressed for 1 minute or more.

●

There is clearance between the toilet seat cushion and the bowl unit for activating the seat switch. When you sit on the toilet seat, the toilet seat subsides slightly to activate the seat switch.

●

You may hear the sound of the remaining water being drained.

●

The sound of the fan rotating to ventilate the product is heard. (For about 30 minutes)

●

When the cleaning feature is not used for about 8 hours, you may hear the sound of auto wand cleaning.

●

The water in the bowl unit that is used to mask the smell of excrement is the cause of the splashing.

➞

Adding a layer of toilet paper on the surface of the water can slightly dampen splashing.

Ref.

Page

14 17

When cleansing, you

hear a squishing

sound underneath

the ﬂ oor

When ﬂ ushing, you

hear a gurgling

sound

The lamps on the

main display are

ﬂ ashing

(SN993MX /

TCF993WA only)

●

Flush the toilet and check for sounds coming from the discharge pipe. Use a device that maintains the necessary toilet water level.

●

When the toilet is ﬂ ushed together with waste material, the sound is a result of air, waste material and water being pulled through the system.

●

When the POWER LED (orange) and ENERGY SAVER LED (orange) on the main display are ﬂ ashing, it is time for parts replacement. Consult with us (See the contact information on the back cover).

Back

cover

Page 66

Speciﬁ cations

Item TCF993WA/TCF992WA SN993MX/992M

Rated power supply AC 220 - 240V, 50Hz AC 120V, 60Hz

Rated power consumption 841-851W

Maximum power consumption 1286-1524W

Type Instantaneous

Power cord length 1.2m

Water protection level IPX4

Flush volume Flush: 3.8L, Light: 3.0L

Water supply system Concealed tank system

Bowl unit

Functions

Water supply pressure

Water supply temperature 0°C to 35°C

Working ambient temperature 0°C to 40°C

Dimensions W 448mm x D 820mm x H 527mm

Weight

Flush type Cyclone ﬂ ushing

Bowl Style Elongated Anti-freezing

(TCF993WA/ 992WA only)

Cleansing

Warm air dryer

Heated seat

Deodorizer

Dynamic type

Spray volume

Water temperature Adjustable temperature range: OFF, about 30°C to 40°C

Heater capacity 1200-1428W 1332W

Safety device Temperature fuse

Backﬂ ow prevention device Vacuum breaker, Check valve

Warm air temperature

Airﬂ ow volume Approx. 0.29m

Heater capacity 200-238W 347W

Safety device Temperature fuse

Surface temperature

Heater capacity 55-65W 60W

Safety device Temperature fuse

Method O2 deodorization

Airﬂ ow volume Approx. 0.16 m

Power consumption Approx. 5.3W

Flush volume (dynamic)

Rear cleansing

Rear soft cleansing

Front cleansing

Wide front cleansing

38.9L/h 32.4L/h

Approx. 0.27 to 0.43 L/min. <at 0.20 MPa water pressure>

Approx. 0.32 to 0.43 L/min. <at 0.20 MPa water pressure>

Approx. 0.29 to 0.43 L/min. <at 0.20 MPa water pressure>

Approx. 0.35 to 0.43 L/min. <at 0.20 MPa water pressure>

Adjustable temperature range : About 35°C to 55°C

Adjustable temperature range: OFF, about 28°C to 36°C

(About 26°C when auto energy saver is in operation)

Minimum required water pressure: 0.05MPa (dynamic, 10L/m or more),

Maximum required water pressure: 0.75MPa (static)

Approx. 55.9kg

(Top unit: 8.4kg, bowl unit: 47.5kg)

1300W

/min.

(Top unit: about 8kg, bowl unit: about 48kg)

About 56kg

Reference

*1 Temperature around the warm air outlet measured by TOTO. *2 Based on IEC60335-1 and 60335-2-84, rated power consumption shall be that of ambient temperature of 20°C and water

supply temperature of 15°C.

Page 67

SN993MX/992M

Limited Warranty

Three Year Limited Warranty

1. TOTO warrants its Neorest brand product to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of three (3) years from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product is purchased and installed in North, Central and South America.

2. TOTO's obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO's option, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the Product.

3.This warranty does not apply to the following items: a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc. b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or

maintenance of the Product. c) Damage or loss resulting from sediments or foreign matter contained in a water system. d) Damage or loss resulting from the quality of water in the region where the product is used. e) Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous

environment, or improper removal, repair or modification of the Product. This includes locations where the water pressure

is above local codes or standards. (NOTE : Product model codes allow a maximum of 80 PSI. Check local codes or

standards for requirements). f) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which

the Product is not specified to tolerate, including failure to use the factory equipped cord and plug or use of a loose or faulty

electrical outlet or use of a current or socket other than a 120V, 60Hz electrical current from a GFI (ground, fused) socket. g) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over

time due to use, cleaning practices or water or atmospheric conditions, including but not limited to, the use of bleach, alkali,

acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.

4. If the Danger Label which has been placed over the seams on the back of the Product s top unit is broken or otherwise not intact, this limited warranty is void.

5. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and failure to register will not diminish your limited warranty rights.

6. If the Product is used commercially or is installed outside of North, Central or South America, TOTO warrants the Product to be free from defects in materials and workmanship during normal use for one (1) year from the date of installation of the Product, and all other terms of this warranty shall be applicable except the duration of the warranty.

7. This warranty gives you specific legal rights. You may have other rights which vary from state to state, province to province or country to country.

8. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295 8134 or (678) 466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt) shall constitute delivery. In such case, TOTO transport the Product to a service facility.

WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either

chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite). NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings. This damage can cause leakage and serious property damage.

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER

APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO'S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

may choose to repair the Product at the purchase'r s location or pay to

(MS993CUMFX/992CUMFG)

Page 68

TCF993WA/992WA

Warranty

LIMITED ONE YEAR WARRANTY

TOTO warrants its products to be free from manufacturing defects under normal use and service for a period of

1. one (1) year from the date of purchase. This warranty is extended only to the ORIGINAL PURCHASER.

TOTO’s obligations under this warranty are limited to repair or replacement, at TOTO’s option, of products or parts

2. found to be defective, provided that such products were properly installed and used in accordance with this OWNER'S MANUAL. TOTO reserves the right to make such inspections as may be necessary to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements.

TOTO is not responsible for the cost of removal, return and/or reinstallation of products.

3. This warranty does not apply to the following items:

a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc. b)

Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of

the product. c) Damage or loss resulting from removal, improper repair, or modification of the product. d) Damage or loss resulting from sediments or foreign matter contained in a water system. e) Damage or loss resulting from the quality of water in the region where the product is used. f)

Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous

environment. g)

Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO

or which the Washlet is not specified to tolerate.

Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or

fading over time due to use, cleaning practices or water or atmospheric conditions.

4. This warranty gives you specific legal rights. You may have other rights which vary from country to country.

5. To obtain warranty repair service under this warranty, you must take the product or deliver it prepaid to a TOTO service facility, together with a letter stating the problem, or contact a TOTO distributor or product service contractor, or directly to TOTO sales office. If, because of the size of the product or nature of the defect, the product can not be returned to TOTO, receipt by TOTO of written notice of the defect shall constitute delivery. In such case, TOTO may choose to repair the product at the purchaser's location or pay to transport the product to a service facility.

WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite). NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings. This damage can cause leakage and serious property damage.

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGE OR EXPENSES INCURRED BY PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

Reference