Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends online warranty registration. Please visit
our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260
(888) 295-8134 or (678) 466-1300 when calling from outside of U.S.A.
TABLE OF CONTENTS
Thanks for Choosing TOTO®! .............................................................................................3
Before Installation ................................................................................................................3
Common Tools Needed ......................................................................................................3
Before Installation ................................................................................................................3
Replacement Parts .............................................................................................................19
THANKS FOR USING TOTO!
The mission of TOTO is to provide the world with healthy, hygienic and more
comfortable lifestyles. We design every product with the balance of form and function
as a guiding principle. Congratulations on your choice.
COMMON TOOLS NEEDED
• 10” pipe wrench
• Carpenter’s Level
• Tape Measure
• Pliers
MATERIALS REQUIRED:
• Flexible Supply Tube / Connector
• Supply Stop Valve
• Screwdriver
• Putty Knife
• Hacksaw
• Mounting (T) Bolts & Nuts (2pc)
• Wax Ring / Seal
BEFORE INSTALLATION
Read these instructions thoroughly before beginning work. Please leave instructions for customers. These instruction contain maintenance
and warranty information.
If necessary, remove the existing toilet.
IMPORTANT!
Due to the powerful performance of our Cyclone, G-Max, E-Max and Power Gravity
flushing systems, they are not specified for back-to-back installations. The only means
of installing these toilets in a back-to-back situation is when the toilet drain connections
incorporate a WYE fitting. Please contact your builder or contractor prior to this
installation.
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Double Combination WYE / 1/8 Bend
YES
Double Sanitary Tee / Sanitary Cross
NO
In order for your new TOTO toilet to fit correctly, check the dimensions below:
Supply Valve
6" *
12"
Wall
* Recommended
minimum
requirement.
3
C/L
Closet
Flange
C/L
INSTALLATION PROCEDURE
1) Clean any debris out of the closet flange,
then install the mounting bolts into the
slots of the flange (see Illustration 1). The
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bolt should be inserted into the slot with
its head down and threaded shank pointed
upward.
2) Carefully turn the toilet upside down on
some padding. Firmly press a new wax
seal (not supplied) onto the circular recess
around the outlet opening (see Ill. 2). Turn
the toilet upright and gently lower it into
position over closet flange & bolts. With the
toilet properly aligned, press down firmly
on both sides of toilet rim to seat wax seal.
C AUTION: Do not move toilet after the wax
seal is set.
3) Insert the cap base, washer and thread nuts
onto the bolts and hand tighten. Then
tighten the bolts an additional ½ turn.
Install the bolt caps.
N OTE: If the cap does not fit properly,
check that cap base has the correct side
up indicated by THIS END UP (THIS PART
UP). Or check for interference of the
mounting bolt with the cap. Carefully cut
the bolt length to allow the cap to fit.
W ARNING! Do not over-tighten the nuts.
Damage to china or plastic parts may
result.
4) Flush water through the flexible supply (not
supplied) prior to connection at ballcock/
fill valve. Run water into a bucket or similar
catch basin until all debris/minerals have
cleared the flexible supply, to ensure that
the fill valve does not become contaminated. Connect the flexible supply to the
ballcock/fill valve shank using a flexible
chrome-copper tube connector or equivalent (see Ill. 3).
C AUTION: Do not over-tighten the nut at
the fill valve.
Open the supply stop, checking for leak-
age. Slightly re-tighten if necessary. The
water supply pressure should be 20 to 80
psi static.(Trim Plate, Nipple, Valve & Flexible Supply - not supplied.)
Ill. 2
Ill. 3
Water Inlet
Washer
Coupling Nut
Trim Plate
Nipple
Ill. 1
Tank
Flexible Supply
(not supplied)
Valve Nut
Compression
Valve
Installation Procedures (continued)
5) NOTE: No ballcock / fill valve adjustments are needed. The water will automatically stop at proper level.
Flush the toilet several times. Check
flapper valve for proper operation.
Make sure that chain is not tangled and
flapper arm is in its proper position.
6) Install the toilet tank lid onto the toilet
tank top.
7) Install the toilet seat onto the toilet
bowl (see Ill. 4). (Top Mount Bolt Set
is included with the bowl). Insert the
rubber bushing nuts into the bowl seat
holes.
NO TE: Remove the existing seat if
necessary.
Place the seat on the bowl and rotate
the hinge unit into place while holding seat down on the bowl. Fasten and
tighten the bolt from the top with a
screwdriver. Replace the bolt cap and
the lower lid (if necessary).
Ill. 4
Seat Bolt
Seat
Stopper
Bolt
Hinge
Bowl
Nut
Seat Bolt Cap
Hinge
Seat
Stopper
TOILET TANK FILL VALVE INSTRUCTIONS
Replacement Procedure
1) Shut off the water supply to the toilet.
2) Flush toilet and remove remaining water from tank with a sponge.
3) Remove the water supply connection at the fill valve.
4) Remove old fill valve and use damp sponge to clean hole in tank.
5) Place new fill valve inside tank hole.
6) Thread mounting nut onto fill valve shank and tighten the nut.
NO TE: Do not over-tighten. Be sure to install fill valve in a position that does not
interfere with the trip lever operation.
7) Connect water supply to fill valve shank and hand-tighten only.
NO TE: Do not overtighten. These are plastic parts. Never use pipe dope on any
water supply connection.
8) Attach refill tube to fill valve nipple and clip other end of refill tube to the overflow
pipe.
9) Turn water supply ON and check for leaks outside the tank.
NO TE: As water fills the tank, water is also directed into the overflow tube via the
refill tube. This additional flow of water is critical to refilling your toilet’s bowl.
Once the water stops filling the tank, some residual drops of water may drip
from the fill valve. This is NORMAL as these drops will subside.
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4
5
Water Level Adjustment
Depending on the manufacturing plant, you may have one of two of the following fill
valves:
Type A
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For Type A Fill Valve:
Type B
Water Level
Ill. 1
Refer to the water level (WL) setting marked on
the inner wall of the tank. Allow the water to fill
the tank. Turn the adjustment screw clockwise
in the (+) direction to increase the water level
height (see Illustration 1). Turn the adjustment
screw counter-clockwise in the (-) direction
to decrease the water level height. Flush the
toilet to verify the correct water level. Adjust as
necessary.
Water
Level
For Type B Fill Valve:
There are no water level adjustments. The fill
valve has been preset at the factory.
CARE AND CLEANING
WARNING!
DO NOT USE IN-TANK BOWLCLEANERS.
The use of high concentration of chlorine or chlorine-related products can seriously
damage fittings in the tank. This damage can cause leakage and property damage.
TOTO® shall not be responsible or liable for any tank fitting failure or damage caused
by the use of in-tank bowl cleaners.
Top of
Overflow
Tube
WARRANTY
1. TOTO warrants its vitreous china products (“Product”) to be free from defects in materials
and workmanship during normal use when properly installed and serviced, for a period of one
(1) year from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to
any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product
purchased and installed in North, Central and South America.
2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropri-
ate adjustment, at TOTO’s option, of the Product or parts found to be defective in normal
use, provided that such Product was properly installed, used and serviced in accordance with
instructions. TOTO reserves the right to make such inspections as may be necessary in order to
determine the cause of the defect. TOTO will not charge for labor or parts in connection with
warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/
or reinstallation of the Product.
3. This warranty does not apply to the following items:
a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder,
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negli-
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in
e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are
f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduc-
g. Tank flushing mechanisms of plastic or rubber moving parts.
h. Toilet seats of plastic, wood or metal.
4. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages
5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS
6. To obtain warranty repair service under this warranty, you must take the Product or deliver it
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the treatment of public water supply or cleaners containing
chlorine (calcium hypochlorite). NOTE: The use of a high concentrate chlorine or chlorine related
products can seriously damage the fittings. This damage can cause leakage and serious property
damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT
OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE
THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE
RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR
LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY
OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT
WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO
THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT
OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
electrical storm, etc.
gence, or improper care, cleaning, or maintenance of the Product.
a harsh and/or hazardous environment, or improper removal, repair or modification of the
Product. (NOTE: Product model codes allow a maximum of 80 PSI. Check local codes or
standards for requirements).
not the fault of TOTO or which the Product is not specified to tolerate.
tion, scratching or fading over time due to use, cleaning practices or water or atmospheric
conditions.
warranty registration upon purchase to create a record of Product ownership at http://www.
totousa.com. Product registration is completely voluntary and failure to register will not diminish your limited warranty rights.
WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
prepaid to a TOTO service facility together with proof of purchase (original sales receipt) and a
letter stating the problem, or contact a TOTO distributor or products service contractor, or write
directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (678) 466-1300 or (888)
295-8134, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the
Product cannot be returned to TOTO, receipt by TOTO of written notice of the defect together
with proof of purchase (original sales receipt) shall constitute delivery. In such case, TOTO may
choose to repair the Product at the purchaser’s location or pay to transport the Product to a
service facility.
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