the Toilet Bowl ............................... 12
Installing the Junction Valve .......... 13
Supplying Water to the Washlet .... 15
Getting
Started
Washlet C100
Installing the
✲ This is a sophisticated electronic product.
Before using your Washlet, please read
this Instruction Manual thoroughly and
retain it for future reference.
This Instruction Manual includes a
Warranty. Please keep it for future use.
Please give this manual to the customer
after installation.
Keep the Washlet C100 packaging and
any parts you remove from your toilet
(such as the existing toilet seat and bolts)
in case you need to return the Washlet for
servicing.
Important Safeguards
TO AVOID POTENTIAL PROPERTY DAMAGE DUE TO WATER LEAKAGE, WE STRONGLY RECOMMEND THAT THIS
PRODUCT BE INSTALLED BY SOMEONE EXPERIENCED IN PLUMBING REPAIRS. IN ADDITION, IF YOUR ROOM DOES
NOT HAVE A SUITABLE ELECTRICAL OUTLET CLOSE ENOUGH TO THE LOCATION WHERE THIS PRODUCT WILL BE
INSTALLED, YOU MUST HIRE A LICENCED ELECTRICIAN TO INSTALL THE NECESSARY ELECTRICAL OUTLET.
YOU MUST INSTALL THIS PRODUCT IN ACCORDANCE WITH ALL APPLICABLE FEDERAL, STATE AND LOCAL CODES
AND REGULATIONS.
When using this Washlet, especially by children and elderly persons, the following basic cautions should be
followed.
For your safety, please follow the instructions below.
In this Instruction Manual, the following displays are shown in order to alert you to the possibility of personal
injury and damage to your property. Please read these displays carefully and thoroughly before using the
Washlet C100 to ensure safe and proper use. After reading this Instruction Manual, keep it where it can be
easily seen by others who might use the Washlet.
General
prohibitions
Do not use
in humid area
Danger
• Do not place or store the Washlet in a place where it can fall or be pulled into a tub or
sink.
• Do not place the Washlet in water or other liquid.
• Do not reach for the Washlet if it has fallen into water. If it falls into water, unplug it
immediately.
• Possible electric shock. Avoid any water or cleaning agent contact (or splashing) with
electric outlet, power cord or main unit.
• Do not use stagnant water in the main unit. The main unit water tank should be cleaned
or emptied if water has been left in the tank for at least 14 days without use. There may
be a risk of unhealthy bacteria levels in water that sits stagnant for this period of time.
• If any part of the Washlet becomes damaged and internal wires are exposed, unplug
and do not use the Washlet. Return the Washlet to an authorized TOTO USA, Inc.
dealer for repair or replacement.
• Do not use a toilet cleaning agent, detergent, benzine, thinner, cleanser, or a nylon
scrub brush to clean the Washlet as it may damage the plastic. (The plastic may crack
or peel, leading to exposed wires or product instability.)
• Possible mild burning.
When using the seat heater, mild burning may occur. Be attentive to others (listed
below) by turning off the seat heater (see page 18). Leave the seat heater off except
when a person capable of properly operating the Washlet C100 is using the product.
• Those who cannot control the seat temperature appropriately such as small children and some
elderly persons.
• Those who have limitations in body movement or sensation such as ill or disabled persons.
• Those who might fall asleep due to alcohol consumption, lack of sleep, or medication that
causes drowsiness.
• If you stay on the seat for more than 15 minutes, turn off the seat heater.
Ignoring the instructions in this display
may cause death or serious injury.
✲ About Low Temperature Burns
A burn gradually occurs when the skin has been exposed to high temperatures.
However, a low temperature burn may occur when the skin has been in contact with an
object at relatively low temperature (about 104°F). Susceptibility to burns also depends
on an individual’s skin sensitivity and other factors.
The temperature is set at the factory to about 97°F (36°C). At this temperature, no low
temperature burn should occur for individuals with normal skin and skin sensitivity.
However, if any burning sensation, discomfort, or rash occurs, immediately turn off the
seat heater and consult a doctor.
• Do not place the Washlet in a room where the humidity exceeds 90% Rh. (It may
cause fire or electric shock.)
• Do not install the Washlet in a location where water may be splashed or where
excessive moisture can condense and form on the product surfaces.
• To avoid damage to electronic components due to high levels of humidity, provide
adequate ventilation by opening a window and/or door when bathing. Operating an
exhaust ventilating fan during times of high humidity will be beneficial.
2
Important Safeguards (continued)
Unplug the
product
Do not
disassemble
General
prohibitions
General
prohibitions
Danger
• Always unplug the power cord before maintaining or cleaning the Washlet.
(Failure to do so may cause electric shock.)
• During lightning storms, disconnect the power cord.
(Failure to do so may damage the Washlet.)
• Never attempt to disassemble, reassemble, repair, or modify the Washlet.
(It may cause fire or electric shock.)
• Tampering with or disassembling the Washlet voids your Warranty.
• Do not splash water or cleaning agent on the main unit or the power cord.
(It may cause fire or electric shock.)
• Do not insert your finger or any other object in the ventilation grille at the back of
the main unit. Do not block the ventilation grille; allow at least one inch clearance.
(It may cause burns or electric shock.)
• The case of the main unit is plastic. Keep cigarettes and other fire hazards away
from the Washlet. (It may cause fire.)
• Do not move the water drainage lever to the open position while the main unit is
secured to the base plate and toilet (see page 30 and 31).
(It may cause fire or electric shock.)
Ignoring the instructions in this display
may cause death or serious injury.
Getting
Started
General
prohibitions
Warning
Ignoring this display may cause personal
injury and/or property damage.
• Close supervision is necessary when this product is used by, or near, children, the
elderly, or invalids.
• Use the Washlet only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
• Never operate the washlet product if it has a damaged cord or plug, if it is not
working properly, if it has been dropped or damaged, or dropped into water. Return
the Washlet to an authorized TOTO USA service center (1-888-295-8134) for
examination and repair.
• Keep the cord away from the heated surfaces.
• Never block the air openings of the product or place it on soft surfaces, such as a
bed or couch, where the air openings may be blocked. Keep the air openings free of
lint, hair, and the like.
• Never use while sleeping or drowsy.
• Never drop or insert any object into any opening or hose.
• Do not use outdoors or operate where aerosol (spray) products are being used or
where oxygen is being administered.
• Connect this product to a properly grounded outlet only. See Grounding Instructions
(page 5).
• Do not bend or crush the connection hose. (It may cause water leakage.)
• Do not pour hot water into a frozen hose or use a portable heater to thaw the frozen
hose. (It may cause a water leak.)
• Stay close to the user if the user is infirm or is a child. Adjust the seat temperature
and water temperature appropriately when the Washlet is to be used by
- A child, infirm or sick person
- A person with particularly sensitive skin
- A physically handicapped person
3
Important Safeguards (continued)
General
prohibitions
Warning
Ignoring this display may cause personal
injury and/or property damage.
• Do not climb on, stand on, sit on, or place heavy objects on the seat, the lid,
or the main unit, or permit a child to stand on the seat cover. (It is not
designed to support the user’s weight.) You, or others, may be injured, or
break, or damage the Washlet.
• Do not place the Washlet on the toilet in the opposite direction.
(The Washlet might fall into the toilet bowl and may be damaged.)
• Do not pick up the Washlet by holding only the seat and lid.
(The main unit may fall off and break.)
• Do not allow direct sunlight to shine on the Washlet at any time.
(Discoloration, temperature irregularity of the seat heater, and/or operation
panel control malfunction may occur.)
• Do not cover the seat sensor window or transmission window. (The seat
sensor may not operate.)
• When the Washlet is not used for a long period, remove the water and
disconnect the power cord. See “Draining Water from the Washlet”
on page 29.
(The water may become foul and may cause skin irritation.)
• Do not lean back against the lid when seated.
(The lid may become cracked or damaged.)
• Keep the temperature in the room above the freezing point.
(The water in the main unit may freeze when the temperature is below the
freezing point and may cause a leak. Keep the room warm with a heater.)
(See “Draining the Water from the Washlet” on page 29.)
• Do not urinate or defecate onto the Wand.
(It may cause the Wand to malfunction.)
• Only mount the SW824 (Elongated type) Washlet on toilets with elongated
bowls, and only mount the SW823 (Round type) Washlet on toilets with
round bowls. Mounting the Washlet on the wrong type of toilet may cause
undue stress on the base plate and bolts with continued use, causing
structural instability to the Washlet and possible serious personal injury.
General
prohibitions
4
Do not ignore this display. If the installation
Danger
work is carried out incorrectly or unsuitably, it
may cause serious bodily injury or death.
• Install a grounding system so as to meet all requirements for a Class 3 device
(subject to any earth resistance being equal to, or less than, 100 ohms).
(Failure to do so may cause electric shock.)
• Do not connect this product to semi-drinkable or industrial water supply lines.
(It may cause inflammation or other skin ailments.)
• Insert the 120V (60 Hz) power cord plug fully and securely into the GFCI
power outlet. Do not use a power outlet that does not hold the plug securely.
(Electric shock or fire accident could result from using an improper outlet.)
Important Safeguards (continued)
General
prohibitions
Danger
Improper use of the grounding plug can
result in a risk of electric shock.
GROUNDING INSTRUCTIONS
• This product should be grounded. In the event of an electrical short circuit,
grounding reduces the risk of electric shock by providing an escape wire
for the electric current. This washlet is equipped with a cord having a
grounding wire with a ground plug. The plug must be plugged into an
outlet that is properly installed and grounded.
• If repair or replacement of the cord or plug is necessary, do not connect
the grounding wire to either flat blade terminal. The wire with insulation
having an outer surface that is green with or without yellow stripes is the
grounding wire.
• Check with a qualified electrician or serviceman if the grounding
instructions are not completely understood, or if in doubt as to whether the
product is properly grounded.
• This product is for use on a nominal 120 volt circuit and has a grounding
plug that looks like the plug illustrated in Figure A. Make sure that the
product is connected to an outlet having the same configuration as the
plug.
• No adapter should be used with this product.
Getting
Started
Grounding Pin
Figure A
• The electrical outlet must be a 120 volt, 60 Hz and at least a 15 Amp
GROUNDED OUTLET, should be located on the wall within reach of
the washlet power cord.
• This washlet must be on a separate circuit. No other appliance should
share the circuit with this Washlet. Sharing a circuit could cause the
branch circuit fuse to blow or the circuit breaker to trip. Continuous
usage under these conditions could result in a fire.
• A ground fault circuit interrupter (GFCI) should be installed on the
circuit supplying power to the Washlet.
5
Features
This section introduces you to the features of your TOTO Washlet C100. Try out these convenient features.
Cleansing Features (pages 17)
Rear Cleansing
Front Cleansing
Soft Start
• Aims a gentler stream of warm water for rear
cleansing.
• Aims a gentle stream of warm water further
forward for feminine hygiene.
• The water pressure starts out softly then gradually
increases to the pressure setting you select with
the “Water Pressure” dial.
Comfort Features (page 18)
Seat Heater
Seat Sensor
Soft Closing
•Warms the seat.
• All the features operate when the seat is occupied.
• The seat and lid close slowly.
Energy Saver Features (pages 19-20)
“Energy Saver on/off ”
button
“Power” button
•You can save energy using the “Energy Saver on/
off” button (see page 19 for details).
•You can turn the Cleansing and Seat Heating
Features on and off (without having to unplug the
power cord) using the “Power” button.
Cleaning Features (pages 21-25)
Seat and Lid Removal
Main Unit Removal
Self-Cleaning
•You can separate the seat and lid from the main
unit for easy cleaning.
• One-touch removal of the main unit for easy
cleaning of hard to reach areas.
•The Cleansing Wand automatically and thoroughly
cleans itself before and after you wash.
“Wand Cleaning on/off”
button
6
•You can extend the Cleansing Wand without
spraying water for easy cleaning by pressing the
“Wand Cleaning on/off” button.
Quick Reference
This section helps you become familiar with the basic features of your Washlet C100.
Main Unit
Power Cord
Control Panel
(under cover)
Junction
Valve
Connection
Hose
Main Unit
drain plug
Operation Panel
“Rear” button
Press this button for
rear cleansing.
“Stop” button
Press this button
when you are
finished cleansing.
Lid
Operation
Panel
Cleansing
Stop
Rear
Label
Cleansing Wand
(Wand Head)
“Front” button
Press this button for
feminine hygiene.
Water
Pressure
Front
Seat with
Heater
Water
Heater
Seat
Heater
Power
Seat Sensor
The Seat Sensor allows the
Cleansing features to work
only while the seat is
occupied.
“Water Heater” indicator
Lets you know when the water
heater is on.
“Seat Heater” indicator
Lets you know when the seat
heater is on.
“Power” indicator
Lets you know when the Bidet and
Seat Heating features are on.
Getting
Started
“Water Pressure” dial
Controls the strength of the
water flow from the Cleansing
Wand.
Junction Valve
Lets you shut off the water
supply to the Washlet
without shutting off the
water supply to the toilet.
Seat Sensor Window
Prevents the Cleansing Wand from
spraying water when no one is
seated on the Washlet.
Control Panel
“Energy Saver on/off” button
Turns on or off the Energy Saving feature
(see page 19 for details).
“Energy Saver
on/off” indicator
Lets you know when the
Cleansing and Seat Heating
features are not on.
“Wand Cleaning on/off” button
Extends the Cleansing Wand without spraying
water for easy cleaning.
Energy Saver
on/off
Wand Cleaning
on/off
Power
on/off
Water Temp
Seat Temp
off
off
“Water Temp” dial
Adjusts the temperature of
the water used for
cleansing.
“Seat Temp” dial
Adjusts the temperature
of the seat.
“Power” button
Turns the Cleansing and Seat
Heating features on and off.
7
Installing the Washlet C100
This section explains how to install the Washlet. Follow the instructions and install the Washlet correctly. If
you have any problems installing the Washlet, contact the store where you purchased your Washlet. For
product information, contact TOTO customer Service at 1-888-295-8134.
Be sure to follow the Warnings and the Precautions on pages 2 through 5.
Precautions Before Installing the Washlet
INSTALLATION PRECAUTIONS
It has been our experience that local building codes in the United States provide for
the power and water pressure to be within the ranges set forth below. However, you
should consult with your local authorities, and with the proper electricians and
plumbers, to be sure.
• Use an AC 120V (60 Hz) power source. The maximum power consumption is
570 W. Be sure to use suitable wiring for these requirements.
• The length of the power cord installed in the product is about 3 feet (1 meter).
The GFCI power outlet you plan to use should be located within 2 feet (0.6 meter)
of the Washlet’s Operation Panel.
• Do not use direct current (DC) or 240V AC power supply.
(It may cause a fire, leak, and/or malfunction).
• The water pressure of the water supply should be between 20 p.s.i. and 80 p.s.i.
Adjust the water pressure so that it is within this range.
• The water temperature of the water supply should be between 32°F and 95°F
(0° to 35°C). Adjust the water temperature so that it is within this range.
• The length of the connection hose supplied with the product is about 20 inches
(0.51 meter) in length. The junction valve should be installed within about 20
inches (0.51 meter) of the water supply inlet of the Washlet’s main body.
• The electric power should be connected, and the water supply opened, to the
Washlet only after installation is fully complete.
• Only mount the SW824 (Elongated type) Washlet on toilets with elongated
bowls, and only mount the SW823 (Round type) Washlet on toilets with round
bowls. Mounting the Washlet on the wrong type of toilet may cause undue stress
on the base plate and bolts with continued use, causing structural instability to
the Washlet and possible serious personal injury.
• When using a radio, move the radio away from the Washlet. (The radio may pick
up noise.)
8
Section 1Installing the Washlet C100
In
stal
l
i
ng
th
e
Ja
sm
in
W
as
hle
t
U
si
ng
the
Ja
sm
in
W
as
hle
t
Ca
rin
g
for
t
he
Ja
smi
n
W
a
s
h
l
e
t
Oth
er
I
nform
a
t
ion
G
ett
i
ng
S
tar
ted
Carton Contents
Make sure all of the following items are included.
Caution
• Do not lift the unit by
holding the seat and/or lid.
(If you lift the unit in this
way, the main body may
detach from the seat and
lid and fall.)
Junction Valve
Packing Washers
Lid
Connecting Cord
Connection
Hose with
Packing
Washer
Main unit
Quick Release
Button
Base Plate Template
(shown mounted in Base Plate)
Questionnaire
Instruction Manual and
Questionnaire
Washlet C100
Installing the
Bolt
Washer
Lock Washer
Rubber Bushing
Base Plate
Installation Overview
1
Install the Base PlatePage 10
2 Mount the WashletPage 12
3 Install the Junction ValvePage 13
9
Installing the Base Plate
Installing the Base Plate
The Base Plate Template is used to correctly position the
Tools you will need:
1
base plate on the toilet. The template is attached to the
base plate when shipped from the factory.
If the template becomes separated from the base plate,
follow the instructions printed on the template to reattach
the template to the base plate.
Phillips screwdriver
Adjustable wrench
*Lock Washer
The lock washer
should be assembled
“face up”. Two small
dents indicate the
“up” side.
2 small
dents
2 Insert the rubber bushings in the seat mounting holes.
For easy insertion, wet the surface of the rubber bushings with water.
Template
Base Plate
Base
Plate
Rubber
Bushing
Seat Mounting Hole
Base Plate
3 Loosely assemble the bolts, washers, lock washers and
base plate on the surface of the toilet.
4 Measure the distance between the bolt center and the
front end of the toilet.
Bolt
Washer
Lock Washer*
Stopper
Rubber
Bushing
Bolt Center
Toilet Bowl
• Elongated toilets measure approximately 18 1/2 inches (470 mm).
• Round toilets measure approximately 16 1/2 inches (420 mm).
Tank
Template
Bolt
ELONGATED
Measure
this
distance
Black Line
5 For Elongated toilets, align the bolt center with the word
“ELONGATED” printed on the base plate template.
Base
Plate
10
Installing the Base Plate (continued)
6 For Round toilets, align the bolt center with the word
“ROUND” printed on the base plate template.
Bolt
ROUND
Two conditions are needed when installing the base plate on
a round toilet.
1. There should be a space of 1/16 inch (2 mm) between the low tank and
the back surface of the template.
Bolt
ELONGATED
ROUND
Move Base Plate
within Adjustable
Range
2. The black line printed on the template MUST either be in front of the
edge of the bowl, or fit inside the edge of the bowl.
Tank
Black
Line
Toilet
Aligned
with
inside
of bowl
Aligned
with edge
of bowl
7 Fasten the base plate to the toilet by firmly holding the
base plate with your hand so that it will not shift position.
With a Phillips screwdriver, tighten the bolts into the
rubber bushings. The bushings will expand inside the seat
mounting holes. Continue tightening until the bolts are
snug. Be careful not to over-tighten the bolts with
excessive force.
Black Line
Toilet
Space
Washlet C100
Installing the
Bolt
8 To remove the template, slowly pull up from the base
plate.
Note
After removal, you may want to keep the template in case
of reinstallation or relocation.
11
Installing the Washlet C100
Mounting the Washlet on the Toilet Bowl
Warning
• Mounting your Washlet on
the wrong type of toilet may
cause undue stress on the
base plate and bolts,
causing structural instability
to the Washlet and possible
serious injury.
Caution
• If you do not hear a click in
step 9, repeat this step until
you do hear a click.
Attempting to force the
Washlet into position may
damage or break the
Washlet. The Washlet
should mount with minimal
effort. To test the proper
mounting of the Washlet,
gently pull the unit in the
opposite direction of the
arrows shown in step 9. A
properly mounted Washlet
should not slide away from
the base plate. Do not
attempt to apply more than
minimal force.
• Do not overtighten the
bolts. Excess tightening
may damage the bolts, the
base plate, the toilet or the
rubber gasket. You should
tighten the bolts only
enough to hold the base
plate firmly in position.
9 Mount the Washlet by aligning the grooves underneath the
main body with the grooves on the base plate and sliding
the main body onto the base plate until it clicks.
Make sure the Washlet can be mounted smoothly and correctly without
excess stress or distortion.
Base Plate
“Click”
10 Check the condition of the Washlet after installation.
Is the seat installed
straight?
Note
The base plate can be adjusted forward and backward as needed
depending on your toilet. If there is any problem with the
installation, remove the main unit and adjust the base plate.
Any difficulty opening or
closing the seat and lid?
11 Remove the Washlet by pressing the quick release
button and sliding the main body forward.
Base
Plate
Quick
release
button
Toilet
Rubber
Gasket
12
12 Tighten the bolts securely until the base plate makes
contact with the toilet bowl.
The bolts should be securely tightened until the rubber gasket has
been flattened and the plastic base plate makes contact with the
toilet bowl.
13 Mount the Washlet (see step 9).
After you mount the Washlet on the toilet, you should be able to
move the Washlet slightly up and down and side to side. This is
normal. There is a small gap between grooves in the main unit
and base plate to allow easy and smooth mounting.
Installing the Washlet C100 (continued)
Installing the Junction Valve
The instructions and illustrations for this section are for common toilets found in most homes. Your toilet may
vary in appearance. If you cannot find a described fixture or connection on your toilet, you may have a custom
toilet installation that requires professional installation for the Washlet.
Tools you will need:
Adjustable
Wrench
Flathead
Screwdriver
Caution
• If you are not familiar with
plumbing and installing
plumbing fixtures, you may
need to hire a contractor to
do this installation.
• Improper tightening of a
connection, either undertightening or overtightening, can result in
water leakage.
1 Close the water supply shut-off valve near the wall.
Flush the toilet to empty the water tank, and place a container under the
tank’s water inlet.
If water flows into the toilet or water tank, check the water supply shut-off
valve to make sure it is properly closed. Failure to completely close this
valve may result in flooding when the water tube is disconnected in the
next step.
2 Remove the flexible tubing (or metal/copper tubing) from
the tank’s water inlet using an adjustable wrench.
Drain the water from the flexible tubing into a container.
Tank’s Water Inlet
Flexible Tubing
Container
Notes
• If your tank is connected to the water supply shut-off valve with
metal or copper tubing, you must replace it with flexible tubing.
• Check the condition of the flexible tubing. If it is cracked, worn or
damaged, replace it before continuing this procedure.
Washlet C100
Installing the
3 Place the packing washer inside the nut on the junction
valve, and install the junction valve onto the tank’s water
inlet.
Make sure the washer is seated properly on the junction valve.
Packing
Washer
Junction
Valve
13
Installing the Washlet C100 (continued)
Caution
• Do not overtighten the
nuts. Overtightening can
damage the connection
and cause leaks. Use
moderate pressure to
tighten the nuts.
• When tightening the
junction valve, make sure
that the hose does not
become bent. If the hose
should become bent, the
water supply may not be
able to reach the Washlet.
•
Do not apply torque to the
water inlet on the main unit.
4 Install the flexible tubing onto the junction valve.
You may need to replace the packing washer on the flexible tubing if it
is worn or damaged.
Packing Washer
Flexible Tubing
Note
• If you removed metal or copper supply tubing in step 2 above,
you must replace it with flexible tubing.
Junction
Valve
5 Place a packing washer inside the nut on the other
1
end (
the water inlet of the Washlet.
The water inlet on the Washlet is covered by a protective cap.
⁄2") of the connection hose and install the hose onto
Indented
Portion
Raised
Portion
Water Supply Coupler
Collar
Water Inlet
Connection Hose
Packing Washer
6 Insert the plug side of the connection hose into the water
supply coupler of the junction valve.
After plugging in the connection, turn the collar 90o in either direction.
Accidental disconnection of the coupler may occur if the raised and
indented portions are aligned.
Click
Plug of
Connection
Hose
14
Note
Continue pushing it in until you hear a click.
Installing the Washlet C100 (continued)
Supplying Water to the Washlet C100
1 Make sure the junction valve is open.
Use a flat-head screwdriver to turn the valve counter-clockwise.
Turn
counterclockwise
2 Slowly open the water supply shut-off valve.
Check each connection for any water leakage. If you find a leak, try
tightening the nut or re-install hose and junction valve.
Washlet C100
Installing the
Turn counter-clockwise
Note
For removal of the connection hose, see page 29 and 30.
15
Section 2 Using the Washlet C100
Before Using the Washlet
If this is the first time the Washlet is used, or the water has been drained from the Washlet (see page 29),
check the installation and connections, then follow these steps to prepare the Washlet for use.
1 Make sure the junction valve is completely open.
If the junction valve is closed, open it using a flathead screwdriver.
If the shut-off valve close to the wall is closed, turn it counter-clockwise
to open.
Turn the water supply
shut-off valve counterclockwise
2 If there are no leaks, and the surrounding area is dry,
connect the power cord to a 120V (60 Hz) GFCI protected
power outlet.
The Wand extends once, then retracts.
Junction
Valve
Turn counterclockwise
3 Make sure the “Power” indicator is on.
If the “Power” indicator is not on, press the “Power” button on the
Control Panel.
Operation
Panel
“Power”
Indicator
Water
Heater
Seat
Heater
Power
Energy Saver
on/off
Wand Cleaning
on/off
Power
on/off
Water Temp
Seat Temp
off
off
Control Panel
(under cover)
“Power” button
4 Make sure the “Water Heater” indicator and the “Seat
Heater” indicator are on.
If they are not on, turn the “Water Temp” dial and the “Seat Temp” dial
clockwise and check the indicators again.
Operation
Panel
“Water Heater”
Indicator
“Seat Heater”
Indicator
Water
Heater
Seat
Heater
Power
Energy Saver
Wand Cleaning
on/off
on/off
Power
on/off
Water Temp
Seat Temp
off
off
Note
The first time the water in the reservoir becomes warm, the water may
overflow from the left side of the Cleansing Wand. This is normal.
Control Panel
(under cover)
“Water Temp” dial
“Seat Temp” dial
16
Using the Washlet
You can operate the Washlet C100 using the buttons on the Operation Panel.
Operation Panel
Water
Cleansing
Pressure
Water
Heater
Seat
Heater
Caution
• Do not use the Washlet if
the Cleasing Wand
becomes soiled. (It may
cause illness.)
• When you plan not to use
the Washlet for a long time
(longer than 14 days) or
for long-term storage,
close the junction valve,
drain the water from the
main unit and unplug the
power cord.
Stop
Rear
Front
Power
1 Open the lid.
2 Sit down.
The Cleansing features are available.
Note
The seat sensor detects when someone is on the seat. When the seat is
occupied, the Cleansing features are available. The seat sensor emits
an infrared beam as shown in the drawing. When someone sits in front
of the beam, the sensor detects the person.
The seat sensor does not work well in the following situations:
• When you bend forward excessively
• When you lean back against the lid
• When you are wearing dark colored clothing
• When the seat sensor window is covered with clothing, dust, or water.
3 When you are ready to cleanse, press the “Front” or “Rear”
button.
Warm water sprays upward to cleanse you underneath.
You can adjust the strength of the spray by turning the “Water Pressure”
dial.
Notes
You may need to reposition yourself to reduce splashing.
When you use the Washlet C100 for the first time, set the water
pressure on low.
Washlet C100
Using the
4 When you are finished cleansing, press the “Stop” button.
5 Dry yourself with toilet paper.
6 Stand up and close the lid.
Closing the lid helps maintain heat and conserve energy
for the Seat Heating feature.
17
Using the Washlet C100 (continued)
Adjusting the Water and Seat Temperatures
The temperatures of the Water Heater and the Seat Heater can be adjusted with the dials on the Control Panel.
Operation Panel
When the “Water Temp”
dial is on, the “Water
Heater” indicator is lit.
When the “Seat Temp”
dial is on, the “Seat
Heater” indicator is lit.
Important Safeguards for using the Washlet
• Keep the Washlet away from direct sunlight.
(Discoloration and temperature irregularity of the seat may occur.)
• Do not lean against the lid while sitting on the seat.
(It may scratch or crack the lid.)
• When a radio is near the Washlet, the radio may pick up interference. Keep the
radio away from the Washlet.
• Be sure not to urinate on the Cleansing Wand.
(It may cause the Cleansing Wand to malfunction.)
• In case of power failure during washing, do not touch the Cleansing Wand. The
Cleansing Wand will automatically retract itself when the power comes back on.
(You may hear unusual noises when the power comes back on. This is normal.)
• When you plan to not use the Washlet for a long time (and for long term
storage), close the junction valve, drain the water from the main unit, and
unplug the power cord (see page 29).
• Unplug the power cord during lightning storms.
• When a small child or an elderly or disabled person is using the Washlet, pay
attention to their needs.
• Keep unit from freezing.
• Do not use a direct current (DC) or 240V AC power supply.
(It will damage electrical components.)
• Use only TOTO replacement parts.
Control Panel (under cover)
Water
Cleansing
Stop
Rear
Front
Pressure
Heater
Seat
Heater
Power
Wand Cleaning
on/off
off
Seat Temp
off
Power
on/off
Water Temp
Energy Saver
Water
on/off
Note
When you use the Washlet C100 for the first time, set these dials within
the comfort zone as indicated by the middle shaded area.
The “Water Temp” dial lets you
adjust the water temperature.
The “Seat Temp” dial lets you
adjust the seat temperature.
18
Using the Washlet C100 (continued)
Using the Energy Saver Feature
You can set your Washlet C100 to turn off the water heater and seat heater to save energy by pressing the
“Energy Saver” button. The heaters turn off for six hours to save energy. Each day afterwards, the Washlet
automatically goes into Energy Saving mode at the same time.
■ To start the Energy Saving mode
Notes
• The default duration of the
Energy Saving mode is six
hours. However, you can
reset the number of hours
(see page 20).
• When you expect freezing
temperatures, keep the
room warm so that the
room temperature does not
fall below freezing, and
turn off the Energy Saver
feature.
• In case the power cord is
disconnected or a power
failure occurs, the timer
may not operate correctly
on that day, but it should
operate as originally set
starting on the following
day.
At the time of day you want to start the Energy Saving mode, press the
“Energy Saver” button on the control panel. (The “Energy Saver”
indicator lights up and the heaters turn off.)
Energy Saver
Indicator
Water
Heater
Seat
Heater
Power
Energy Saver
on/off
Wand Cleaning
on/off
Power
on/off
“Energy Saver
on/off” button
Water Temp
off
Seat Temp
off
■ To stop the Energy Saving mode
Press the “Energy Saver” button again. (The “Energy Saver” indicator
goes out and the heaters turn on.)
■ Using the Washlet while in Energy Saving mode
During Energy Saving mode, the heaters turn on temporarily as soon
as you sit down on the seat. When you stand up the Washlet returns to
the Energy Saving mode.
Washlet C100
Using the
Note
The table below describes the time required for the seat and heater to
reach a normal temperature.
Time required for heating
Water
Seat
Within 10 minutes
Within 15 to 20 minutes
Example
If you press the “Energy Saver” button at 11 p.m., the heaters will remain off until 5 a.m. the next morning to save
energy. From the next day on, the heaters automatically turn off from 11 p.m. through 5 a.m.
Press the
"Energy Saver"
button at 11 p.m.
6 p.m.midnight6 a.m.noon6 a.m.6 p.m.midnight
Heater OffHeater OnHeater OnHeater Off
6 hours
5 a.m.5 a.m.11 p.m.
6 hours
19
Using the Washlet C100 (continued)
Resetting the Energy Saving Duration
You can choose three, six, or nine hours as the energy saving duration.
1 Press the “Energy Saver on/off” button.
2 Press the “Stop” button for five seconds.
All indicators start flashing.
3 Press the “Energy Saver on/off” button.
The indicators flash in the following combinations. Press the button
repeatedly until the desired duration is set.
Water
Heater
Seat
Energy Saver
On/Off
PressPress
Heater
Power
Energy Saver
On/Off
again
6 hours
energy saving
duration
Water
Heater
Seat
Heater
Power
9 hours
energy saving
duration
Energy Saver
On/Off
Press
again
Water
Heater
Seat
Heater
Power
3 hours
energy saving
duration
4 Press the “Stop” button again.
The indicators stop flashing, and the desired energy saving duration is
set.
Notes
If you do not press any buttons in Step 3 above, the procedure will be
canceled without changing the duration.
If the electric power supply is temporarily shut off while the Washlet is
in Energy Saving mode, the duration will be reset to the default and the
“Energy Saver” indicator will flash to tell you the duration has been
reset.
Energy Saver
On/Off
Press
again
20
Section 3 Caring for the Washlet C100
Daily Care
Follow these instructions for daily care of the main unit, seat, and lid.
Warning
• The Washlet is an electric
appliance. Unplug the
power cord before cleaning.
• Do not splash water or
detergent, or urinate on the
main unit or power cord.
(Doing so may cause
electric shock.)
• Do not bend or crush the
connection hose. (It may
cause a water leak.)
Danger
• Do not use household or
toilet cleaning detergent,
benzine, thinner, cleanser,
or nylon scrubbers. (Using
any of these may scratch
and crack the plastic, and
you may be injured.)
• For general cleaning
Use a soft cloth, wet it with water, squeeze out all of the excess water
and wipe the Washlet surfaces.
• When the main unit is soiled
Use a soft cloth lightly moistened with diluted dishwashing detergent to
wipe the Washlet surfaces.
After cleaning, wipe the area using a soft cloth lightly moistened with
water.
• When toilet bowl cleanser contacts the Washlet
When toilet bowl cleanser contacts the Washlet by accident, use a soft
cloth with water and wipe the area immediately.
Through Cleaning
To clean the Washlet thoroughly, remove the seat and lid from the main unit. The lid can also be removed
from the seat. The toilet seat and lid feature one-touch removal so the main unit can be cleaned thoroughly.
1 Raise the seat and lid, then lift open the lock covers located
Note
• In an average household,
you should clean the
Washlet every 14 days or
whenever the Washlet is
visibly soiled. An average
household is defined as four
individuals using the
Washlet four times a day.
Your cleaning schedule
may be more or less
frequent depending on your
particular household usage.
on the left side and the right side.
Lock Cover
Open
2 Hold the seat and lid with both hands and lift them away
from the main unit.
Lay the seat and lid upside-down on a towel or carpeted surface to
prevent scratches.
Caring for the
Washlet C100
21
Caring for the Washlet C100 (continued)
Removing the Lid From the Seat
1 Place the lid and seat upside-down on the floor.
Place them on top of a towel or carpeted surface to prevent scratches.
Caution
• Do not pull the lock covers
diagonally or use any
unnessary force.
• The connecting cord
cannot be removed. Do not
pull on it forcefully.
• After the seat and the lid
are removed, set them
aside where they will not be
scratched.
2 Slide both hinges inward.
Seat
Hinge
Lock Cover
Stopper
Slide inward
3 Lift the seat from the lid.
The hinges and lock covers cannot be removed from the seat.
Lid
Reassembling the Seat and Lid
1 Place the seat on the lid.
2 Slide the hinges on both sides outwards into the holes on
the inside of the lid.
Seat
Hinge
Lid
Slide outward
22
Caring for the Washlet C100 (continued)
Hold the seat and lid upright.
3
Make sure both hinges face down.
Lock Covers (open)
Caution
• Make sure the seat cord is
not twisted. (The seat cord
may get into the space
between the seat and the
rim of toilet.)
Hinges (facing down)
4 Position the hinges of the seat and the lid over the posts on
the main unit, and lower the seat and lid onto the main unit.
Posts on Main Unit
Notes
Do not put the seat and lid on diagonally or use any unnecessary force.
Make sure the connecting cord is not twisted.
Caring for the
Washlet C100
5 Close the lock covers on both sides until they click.
If the lock covers are not securely closed, the seat may come off.
23
Caring for the Washlet C100 (continued)
Cleaning Underneath the Washlet C100
Detaching the Washlet from the toilet allows you to clean underneath the main unit and the top surface of the
toilet.
1 While pushing the quick release button, pull the Washlet
forward.
Warning
• This is an electric
appliance. Do not splash
water or liquid detergents
on the main body or
power cord. (It may cause
fire and electric shock.)
• Do not turn the water
drainage lever to the
“Open” position while the
main unit is detached
from the toilet. (It may
cause fire and electric
shock.)
• Do not place the main unit
upside-down. The Washlet
might fall into the toilet
bowl, or be scratched.
• The Washlet is still
connected to the water
supply hose. When
detaching the Washlet
from the toilet, do not pull
with too much force. Do
not pull on, twist or put a
kink in the water supply
hose. (It may cause
leaking from the water
supply hose.)
2 Clean the bottom of the Washlet using a soft, damp cloth.
When the Washlet is heavily soiled, use a soft cloth dampened with
warm water and a little liquid hand soap.
Other cleaning agents may cause abrasion, cracks and discoloration in
the plastic.
3 Slide the Washlet onto the base plate until it clicks in place.
See step 9 on page 12 for detailed instructions.
Quick Release Button
Danger
• Do not use toilet
detergents, house
cleaning detergents,
benzine, thinner, scouring
powder, or scouring pads
on this product. (These
cleaning products may
cause cracks in the
Washlet.)
24
Base Plate
Caring for the Washlet C100 (continued)
Cleaning the Cleansing Wand
The Cleansing Wand can be extended, without spraying water, for easy cleaning. The power cord must be
connected to a power outlet.
Press the “Wand Cleaning on/off” button on the Control
1
Panel.
The Cleansing Wand extends from the main unit. The power cord must
be plugged in to extend the Cleansing Wand.
Warning
• Do not push, pull or turn
the Cleansing Wand.
• If the Cleansing Wand
appears soiled, clean it
immediately.
• Do not use the Washlet if
the Cleansing Wand is
soiled. (It may cause
illness.)
Control Panel
on/off
on/off
Power
on/off
Water Temp
Seat Temp
off
off
Energy Saver
Wand Cleaning
Note
The Cleansing Wand retracts automatically after five minutes.
2 Clean the Cleansing Wand using a soft, damp cloth.
When the Cleansing Wand is heavily soiled, use a soft cloth dampened
with warm water and a mild detergent.
Other cleaning agents may cause abrasion, cracks and discoloration in
the plastic.
Caring for the
Washlet C100
3 Press the “Wand Cleaning on/off” button again.
The Cleansing Wand retracts.
25
Caring for the Washlet C100 (continued)
Cleaning the Strainers
There are two strainers that you need to clean, one is located at the main unit and the other is in the Junction
valve unit. When the water pressure becomes weak, you should clean the strainers.
1 Close the water supply shut-off valve and junction valve.
Turn clockwise
Turn
clockwise
2 To access the strainers, pressure in the both water line and
main unit must be reduced first. In order to do this, you
must follow these steps.
• Flush the toilet.
•Press the “Wand Cleaning” button once on the remote control.
•Press again the “Wand Cleaning” button to retract the wand.
Caution
• Rinse the strainer with
water. Do not use
detergent.
• Do not use a hard brush
such as a wire brush.
Control Panel
on/off
on/off
Power
on/off
Water Temp
Seat Temp
off
off
Energy Saver
Wand Cleaning
3 Place a container underneath the water drainage plug.
Then turn the water drainage plug counter-clockwise and
pull it out gently.
26
Water drainage plug
Caring for the Washlet C100 (continued)
Caution
• Rinse the strainer with
water. Do not use
detergent.
• Do not use a hard brush
such as a wire brush.
4 Clean the main unit strainer.
Remove sediment from the strainer using a toothbrush.
Water Drainage
Plug
Strainer
5 Insert the water drainage plug with strainer and push it in
gently while turning it clockwise.
6 To access the “junction valve” strainer, the junction valve
cover must be removed. Use a large flathead screwdriver
or coin and turn the valve cover counter-clockwise.
Place a container underneath the junction valve.
After removing the junction valve cover, gently pull the strainer out.
Strainer
Junction Valve Cover
(turn counter-clockwise to remove)
Junction Valve
Cover
7 Clean the strainer.
Remove sediment from the strainer using a toothbrush.
Caring for the
Washlet C100
27
Caring for the Washlet C100 (continued)
8 Insert the junction valve cover with strainer.
Push the junction valve cover with strainer into the junction valve and
turn it clockwise. Be sure to tighten it securely.
Junction Valve Cover
(turn clockwise to reset)
9
Open the water supply shut-off valve and the junction valve.
Turn counterclockwise
Notes
It takes about one minutes to fill up the tank in the main unit.
Make sure that there is no water leaking.
If the remaining water in the hose is frozen and the water does not
come out, raise the room temperature in the rest room, and warm up
the connection hose with a hot damp cloth.
Turn
counter-clockwise
28
Section 4 Other Information
Preventing the Washlet from Freezing
To prevent the Washlet from freezing, maintain the temperature in the bathroom so that it does not fall below
freezing. If you do not use a heater to do this, you should drain the water from the toilet and Washlet.
If the water inside the Washlet freezes, the main unit may be damaged and cause water leakage may occur.
Repairing damage due to freezing is not covered by the limited warranty. When you expect freezing
temperatures, keep the bathroom warm so that the room temperature does not fall below freezing, and turn
off the Energy Saver Feature (see page 19).
Draining Water from the Toilet and Washlet
If you will not be using the Washlet for several weeks, or you expect freezing temperatures in an unheated
room, drain the water from the toilet and Washlet.
When you are ready to use the Washlet again follow the steps in “Before Using the Washlet” on page 16.
Follow these instructions in order to reduce the water pressure in the line and main unit.
1 Close the water supply shut-off valve and junction valve.
Turn
clockwiseTurn clockwise
2 To drain the water, pressure in the both water line and main
unit must be reduced first. In order to do this, you must
follow these steps.
• Flush the toilet.
•Press the “Wand Cleaning” button once on the remote control.
•Press again the “Wand Cleaning” button to retract the wand.
Control Panel
on/off
on/off
Power
on/off
Water Temp
Seat Temp
off
off
Energy Saver
Wand Cleaning
3 Place a container underneath the water drainage plug.
Then turn the water drainage plug counter-clockwise and
pull it out gently.
Information
Other
Water drainage plug
29
Other Information (continued)
4 Removing the Connection Hose.
Indented
Portion
Line up the raised portion of the water supply coupler with indented
portion and push in. While pushing in on the water supply coupler, pull
out the connection hose.
Junction Valve
push in
pull out
Raised
Portion
Water Supply Coupler
Collar
Connection Hose
5 Remove the connection hose and hold it up to drain the
water from the hose.
6 Remove the Washlet from the toilet bowl by pressing the
quick release button and sliding the main unit forward.
Place the main unit forward on the toilet bowl after it is removed. (See
the illustration below.)
30
Quick Release Button
7 Open the water drainage lever.
Open
Water (about 1.5 oz.) comes out of the bottom of the main unit and
pours into the toilet bowl.
Do not hold the main unit diagonally. Water may leak away from the
toilet bowl.
Other Information (continued)
8 Close the water drainage lever.
9 Mount the Washlet.
See step 9 on page 12 for detailed instructions.
10 Insert the water drainage plug with strainer and push
it in gently while turning it clockwise. Then, press the
Note
• When you are ready to
use the Washlet again,
follow the steps in “Before
Using the Washlet” on
page 16.
“Wand Cleaning” button again.
Close
Water drainage plug
11 Disconnect the power cord.
12 Pour a small amount of antifreezing agent into the
remaining water in the toilet bowl to prevent freezing.
Information
Other
31
Troubleshooting
Do not disassemble, repair, or modify the
Warning
Before contacting a repairman, check the following common problems and
solutions.
ProblemCauseRemedy
Washlet C100.
(It may cause electric shock and fire.)
Main Features
Overall functions are not
working.
Power failure.
Power cord unplugged.
Power turned off.
Wait until the power is restored.
Plug in the power cord
(see page 16).
Press the “Power” button
(see page 16).
Cleansing Features
ProblemCauseRemedy
The water doesn’t run.
The water pressure is low.
The water supply is turned off.
The toilet’s shut-off valve is closed.
The junction valve is closed.
The water drainage lever is in the
“open” position.
The “Water Pressure” dial is set
too low.
Press the “Stop” button and
wait until the water supply
comes back on.
Open the shut-off valves
(see pages 15–16).
Slide the water drainage lever
to the “close” position
(see page 31).
Turn the “Water Pressure” dial
clockwise to a higher setting
(see page 17).
The water is cold.
The water stops running
while cleansing.
32
The strainer is not clean.
The “Water Temp” dial is turned off.
(The “Water Heater” indicator is not
lit when the “Water Temp” dial is
turned off.)
The Washlet has been cleansing
continuously for a long time.
The Energy Saving feature is on.
The Wash feature automatically
stops five minutes after the “Front”
or “Rear” button is pushed.
Clean the strainer
(see page 26).
Turn the “Water Temp” dial
clockwise to a higher setting
(see page 18).
Press the “Stop” button and
wait for about 10 minutes.
Remain seated and wait until
the water warms up
(see page 19).
Press the “Front” or “Rear”
button again.
Troubleshooting (continued)
Seat Heating Features
ProblemCauseRemedy
The seat is cold.
The “Seat Temp” dial is turned off.
(The “Seat Heater” indicator is not
lit when the “Seat Temp” dial is
turned off.)
The Energy Saving feature is on.
ProblemCause
The seat and lid close
faster when closed
together.
The speed of the seat
and lid closure varies in
summer and winter.
Due to the added weight of the lid, the seat and lid combination may
close faster. This is normal.
The speed of the seat and lid closure may vary with changes in room
temperature and the frequency of Washlet use. This is
normal.
Turn the “Seat Temp” dial
clockwise to a higher setting
(see page 16).
Remain seated and wait until
the seat warms up
(see page 19).
Soft Closure
Sitting Sensor
ProblemCauseRemedy
When you press the
“Front” or “Rear”
button, the Cleansing
feature operates even
though the seat is not
occupied.
The Cleansing feature
does not work even
though the seat is
occupied.
The seat sensor window is
covered.
The seat sensor window is dirty or
wet.
The seat sensor may not detect you
depending on the way you are
sitting, the color of your clothing, or
the material of your clothing.
The seat sensor window is covered
with clothing, dust, or water.
Do not cover the seat sensor
window.
Clean the seat sensor
window.
Change the way you sit and/or
hold your arms near the seat
sensor window.
Remove the clothing, dust, or
water.
Information
Other
33
Energy Saving Feature
ProblemCauseRemedy
The Energy Saving
feature operates at the
wrong time.
The seat sometimes does
not become warm.
Have you had a power failure?
(The setting time may sometimes
be cleared.)
During the energy saving time, the
seat heater is off. When the seat is
occupied, the heater should start
operating.
Press the “Energy Saver on/off”
button and reset the time
(see page 19).
This is not a malfunction under
the Energy Saver mode.
Others
ProblemCauseRemedy
The main unit moves both
up and down and right
and left.
✲ If the remedies above do not solve your problem, please contact the installation company,
dealer, or TOTO Technical Support at 1-888-295-8134 for repair.
A little movement may occur due
to the design of the main unit and
base plate. The gaps between the
grooves allow for easy one-touch
removal of the main unit.
This is not a malfunction.
34
Specifications
ItemContents
Rated Power SourceAC 120 V 60 Hz
Maximum Power Consumption570 W
Standard Power Consumption per Hour*37 WH
Length of Power CordApprox. 3 feet (1 meter)
Cleansing
System
Seat
Heating
System
Rear Cleansing
Amount of
Water to be
Sprayed
Allowable Temperature for Spraying Water
Capacity of Heater
Capacity of Tank
Safety Devices
Backflow Prevention
Surface Temperature
Heater Capacity
Safety Device
Front Cleansing
Approx. 0.10 to 0.29 gallon per minute
under a pressure equal to 29 p.s.i.,
adjustable.
Approx. 0.13 to 0.26 gallon per minute
under pressure equal to 29 p.s.i.,
adjustable.
Approx. 86° to 104°F (30° to 40°C)
500 W
0.27 gallon
Overheat Protector, Thermal Fuse, Float
Switch for preventing heating with no
water in the tank.
Vacuum Breaker and Check Valve
Adjustable Range:
Approx. 86° to 97°F (30° to 36°C)
50 W
Temperature Fuse
Water Supply Pressure
Temperature of water being supplied
SW823Round Type
Product
Dimensions
Product
Weight
*Calculation based on an average usage of 12 times per day.
SW824Elongated Type
SW823Round Type
SW824Elongated Type
Minimum Required: 20 p.s.i.
(when flowing)
Maximum Pressure: 80 p.s.i.
32° to 95°F (0° to 35°C)
20 5/16 x 19 9/16 x 11 in.
(516 x 497 x 280 mm) (w/d/h)
20 5/16 x 20 3/4 x 11 in.
(516 x 527 x 280 mm) (w/d/h)
11 lb. 14 oz. (5.4 kg)
11 lb. 14 oz. (5.4 kg)
Information
Other
35
Limited Warranty
One Year Limited Warranty
1) TOTO USA, Inc (“TOTO”) warrants its products to be free from manufacturing defects under
normal use and service for a period of one (1) year from the date of purchase. This warranty is
extended only to the ORIGINAL PURCHASER.
TOTO’s obligations under this warranty are limited to repair or replacement, at TOTO’s option, of
products or parts found to be defective, provided that such products were properly installed and
used in accordance with instructions. TOTO reserves the right to make such inspections as may
be necessary in order to determine the cause of the defect. TOTO will not charge for labor or parts
in connection with warranty repairs or replacements. TOTO is not responsible for the cost of
removal, return and/or reinstallation of products.
2) This warranty does not apply to the following items:
a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder and/
or electrical storm, etc.
b. Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or
improper maintenance of the product.
c. Damage or loss resulting from removal, improper repair, or modification of the product.
d. Damage or loss resulting from sediments or foreign matter contained in a water system.
e. Damage or loss resulting from improper installation or from installation of a Washlet in a
harsh and/or hazardous environment.
3) This warranty applies only to the Washlet, and not to any other items such as the toilet bowl,
etc.
4) To obtain warranty repair service under this warranty, you must take the defective product or
deliver it prepaid (shipping and handling) to an authorized TOTO USA, INC. service center. To
find the closest authorized dealer, please call 1-800-350-TOTO (8686).
5) In order for this limited warranty to be valid, TOTO USA, INC. must receive the completed
attached warranty registration card and your proof of purchase within 30 days of the original
purchase date.
6) If the danger label which has been placed over the seams on the back of the Washlet’s main
unit is broken or otherwise not intact, this limited warranty is void.
This written warranty is the only warranty made by TOTO. Repair or replacement as provided
under this warranty shall be the exclusive remedy available to the purchaser. TOTO shall not be
responsible for loss of the product or for other incidental, special or consequential damages or
expenses incurred by the purchaser, or for labor or other costs due to installation or removal, or
costs of repairs by others, or for any other expense not specifically stated above. TO THE
EXTENT PERMITTED BY LAW, TOTO DISCLAIMS ALL OTHER IMPLIED WARRANTIES
INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TOTO ALSO DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES. Some states do not allow limitations of how long an implied warranty lasts or the
exclusion or limitation of special, incidental or consequential damages, so these limitations and
exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have
other rights that vary from state to state. This warranty is to the original purchaser only, and excludes product
damage due to installation error, product abuse, or product misuse, whether
service company, or the consumer.
performed by a contractor,
Warning! TOTO shall not be responsible or liable for any failure of, or damage to, this plumbing
product or product component caused by either chloramines in the treatment of public water
supply or cleaners containing chlorine (calcium hypochlorite).
Note: The use of a high concentrate of chlorine or chlorine related products can seriously damage
the fittings. This damage can cause leakage and serious property damage.