Page 1
10/2013
OPERATING
INSTRUCTIONS
www.totemfire.com
STRAIGHT FIREPLACE
"RT 2012"range
a t o t a l v i e w o f f i r e
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2
Contents
1 Foreword ............................................................................................................................................... 3
2 Operating instructions ............................................................................................................................ 4
2.1 Basic safety rules ........................................................................................................................... 4
2.1.1 General points ......................................................................................................................... 4
2.1.2 Fire hazard zone ..................................................................................................................... 4
2.1.3 In the event of fire propagation in the flue ................................................................................ 5
2.2 How does your Totem fireplace work? ............................................................................................ 6
2.2.1 Door ........................................................................................................................................ 6
2.3 Combustion adjustment elements................................................................................................... 8
2.3.1 Combustion air ........................................................................................................................ 8
2.3.2 Reflectors ................................................................................................................................ 9
2.4 Using your appliance for the first time ........................................................................................... 10
2.5 How to operate the fire ................................................................................................................. 11
2.5.1 Lighting ................................................................................................................................. 11
2.5.2 Adding wood ......................................................................................................................... 12
2.5.3 Extinction ............................................................................................................................... 13
2.6 Initial checks in case of poor functioning ....................................................................................... 14
2.7 Maintenance guide ....................................................................................................................... 15
2.7.1 Cleaning the glass ................................................................................................................. 15
2.7.2 Cleaning the fireplace ............................................................................................................ 16
2.7.3 Maintenance and Chimney Sweeping ................................................................................... 17
2.8 Maintenance record ...................................................................................................................... 20
3 Basic information about firewood ......................................................................................................... 21
3.1 General points .............................................................................................................................. 21
3.2 Drying of wood and its moisture content ....................................................................................... 24
3.3 Types of fuel which are forbidden ................................................................................................. 25
4 Dimensions.......................................................................................................................................... 26
5 Certifications CE .................................................................................................................................. 28
6 Warranty .............................................................................................................................................. 29
6.1 Statutory warranty ........................................................................................................................ 29
6.2 Contract guarantee ....................................................................................................................... 29
6.3 The following are not covered by the warranty.............................................................................. 29
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1 Foreword
You have purchased a Totem fireplace, thank you for your custom.
Read these operating instructions carefully in order to obtain the best and safest use of your new
installation.
Totem fireplaces are high-tech, high-performance appliances, in particular with regard to safety.
Installation of the fireplace, its accessories and the materials which surround it must be carried out
according to best practice and in compliance with all local and national regulations as well as all national
and European standards.
A qualified professional shall have ensured, in particular, that the characteristics of the chimney flue and its
environment are suitable for the fireplace to be installed.
Any modification to your Totem fireplace will render the warranty null and void.
If you have any questions about how the appliance works, please contact your fitter.
The explanations contained in this manual apply to all Totem 2012 RT Straight fireplaces.To make these
operating instructions easier to read and understand, we have used general illustrations and terms
corresponding to a particular type of appliance. The images used may differ from your appliance.
For further information, consult our Internet site: www.totemfire.com
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2 Operating instructions
2.1 Basic safety rules
2.1.1 General points
Your Totem fireplace is fitted with foldaway swinging doors which allow it to operate with the door
lowered (shut) in complete safety and the door raised (open) like a traditional fireplace.
When using the fireplace with the door raised (open), the fireplace must be permanently supervised.
Watch out for flying embers.
It is essential to wear protective gloves or use the safe handling tool to handle the door.
When the door is lowered (shut) the accessible surfaces of the frame of the door and the vitroceramics rise considerably in temperature when the appliance is in operation and can cause burns
when touched.
Explain the risks of burns to children and ensure that they are not close to the fireplace when it is in
use.
It is strictly forbidden to open the swinging door when the appliance is in use (see page 8)
2.1.2 Fire hazard zone
Do not store flammable items within an 80 cm radius
around the fireplace door.
(logs, tables, chairs, firelighters…)
No flammable material must be placed in the
appliance’s fire hazard zone.
Fire hazard zone
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2.1.3 In the event of fire propagation in the flue
If maintenance and operating conditions are adhered to, there is no risk of fire in your flue. Nevertheless,
please read these rules concerning chimney flue fires.
Never use water to put out the fire. Water causes thermal shock which could cause the bricks and vitroceramics of the fireplace to explode.
Close all the combustion air inlets, the smoke damper trap as well as the door, using the safe handling tool
to extinguish the fire.
Move any flammable objects away from the fireplace.
Call the fire brigade.
Before using again, it is compulsory to have the entire installation
(especially the duct) checked and cleaned by a qualified
professional.
A fit for use certificate provided by a professional is
compulsory.
In the European Union
dial 112
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2.2 How does your Totem fireplace work?
2.2.1 Door
Foldaway door
Your Totem fireplace is fitted with a foldaway door. This is used to make the appliance function on a daily
basis.
The foldaway door must not be open when using the fireplace except when loading wood.
The fireplace is designed to operate with the door closed in order to optimise heating performance and
allow you to enjoy the fire in complete safety.
To prepare the fire and add wood raise the door. Our doors are fitted with a stainless steel handle to
facilitate use.
When the appliance is hot, use a glove or the safe handling tool to operate it.
Open the door by a few centimeters before fully opening to prevent down draughts.
Note: To prevent smoke from being discharged into your house, never allow your fireplace to operate with
the door half open.
The Totem safe handling tool
The safe handling tool, supplied with every fireplace, allows the various elements of the fireplace
to be handled without risk of burns.
Door raised
Door lowered
(Closed)
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Forge effect
When the appliance is functioning with the door closed, there must be no passage of air under the
door.
Check that nothing is preventing the door from closing correctly (embers, pieces of wood…)
The air flow entering the fireplace is accelerated by
the reduced passage under the door.
This air causes the fire to be over active. The wood
burns too quickly
The appliance becomes less efficient.
Swinging door
The swinging door must only be used for cleaning the glass, never for operation with the door open or for
loading wood.
To open the swinging door, lower the door to the maximum,
Raise the latch (1), located on the door,
Pull the swinging door, keeping the latch raised.
To close the swinging door, push the door in the direction of the
fireplace, keeping the latch raised.
The door must be COMPLETELY closed.
AIR
1
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2.3 Combustion adjustment elements
Effective wood burning depends on the amount of air supplying the fire and the rate of smoke evacuation,
i.e. the draught of the chimney.
2.3.1 Combustion air
Combustion air is an essential element of the combustion of a fire; the following adjustment elements allow
you to manage its rate.
Primary air
The primary air control connected to the air intake flap allows you to control the rate of your
fire and adjust its power.
Afterburn air
Afterburn air is injected into the centre of the fireplace above the flames.
The injected air reduces the amount of carbon monoxide released into the atmosphere.
It reduces the impact of combustion on the environment and increases the appliance’s
output.
O
F
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2.3.2 Reflectors
The TOTEM FIRE company recommends that they are installed to improve efficiency.
The reflectors fitted on your fireplace reduce the temperature of the smoke evacuated and increase that of
the fire. In this way, they directly contribute to improving the performance of your equipment. They are
detachable for chimney sweeping.
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2.4 Using your appliance for the first time
Before lighting your fire for the first time, remove any documents and accessories it may contain.
Also check the ash pit.
Allow covering materials to dry (rough plaster, finishing plaster…) before using the appliance for the first
time to prevent them from deteriorating by drying too quickly.
During the first few hours of use, maintain a moderate fire to allow the materials time to cure.
Each time you use the fireplace, gradually increase the load of wood.
Smoke and odours may be released the first few times you use the fire.
They are due to final evaporation of paint, the sheet metal preservative oil and drying bricks. If this occurs,
ensure that the room in which the appliance is located is well ventilated.
For your well-being and comfort, our technical teams are constantly working to improve our products; since
May 2012, we have been using solvent-free water soluble paint to limit these fumes.
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2.5 How to operate the fire
2.5.1 Lighting
If you have not used your appliance for a long time, check that none of your fireplace’s air passages are
obstructed (chimney flue, outside air delivery pipe, convection and ventilation grille) before lighting.
Also check that mechanical parts such as the door, counterweights, and adjusters operate freely.
- Open the foldaway door.
- Open the combustion air flap.
- Place two or three chopped logs in the centre of the fireplace.
- Place dry and resawn kindling on top. Position your wood so as to
allow air to circulate freely.
- Place paper or firelighter on the kindling.
- Light the paper or firelighter
- Allow the flue to increase gradually in temperature without causing the fire
to become over active.
- Allow about fifteen minutes for your fire to catch before fully lowering the
door using a glove or the safe handling tool.
Once the fire has started, you can reduce the combustion air supply as well as the smoke evacuation flow
rate.
Load wood before the fire has become a bed of embers.
Recommendation: Never overload your fireplace with wood, especially when starting it up.
2
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2.5.2 Adding wood
To open the door during operation, slightly raise the door, pausing before fully opening it to prevent any risk
of down draught.
Use protective gloves or the Totem safe handling tool to operate the fireplace’s door handle in order to
protect you from burns.
Maximum loads of dry wood per hour of operation
Maximum
Weight
50 cm logs
Equivalence in kW
800
3 kg
1 à 2
12
900
4 kg
2 à 3
18
1000 and +
5 kg 3 20
2 logs weighing approximately 3 kg
3 logs weighing approximately 4kg
4 logs weighing approximately 5 kg
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2.5.3 Extinction
Fully lower the door.
Close the air intake flap.
Allow the fire to go out.
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2.6 Initial checks in case of poor functioning
When the door is closed, the wood burns too quickly and the fire is over active:
- Is the fire door shut properly?
- Are the reflectors in place? (see page 9)
- Do you use recommended firewood? (see page21)
- Is the wood too small?
When the door is closed, the fireplace does not heat up sufficiently:
- Are the ventilation and convection grilles clogged up?
- Is the fireplace door correctly shut?
- Have you loaded enough wood?
The wood does not burn well:
- Is the wood too humid? (see page 24)
- Are the pieces of wood too large? If so, saw them.
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2.7 Maintenance guide
Before carrying out any maintenance on your appliance, wait for it to completely cool down to prevent any
risk of burns or fire.
2.7.1 Cleaning the glass
Carefully cover the floor below the door so as not to mark it.
Take a pair of gloves, a bucket of warm water, a sponge, washing up liquid or a product for cleaning glass
and newspaper.
Never use abrasive oven products, this damages the door gaskets.
Open the swinging door (see page 7)
Apply the product on the inside of the glass and allow it time to act.
Do not spray the product directly onto the glass. Spray it onto a cloth then wipe the glass with the
cloth.
During this time, empty the ash tray and clean the fireplace.
Use a wet cloth to rinse.
Dry with newspaper.
Repeat these cleaning procedures until the glass is clean.
Note: using good quality, sufficiently dry wood (see page 24) reduces carbon deposits on the glass.
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2.7.2 Cleaning the fireplace
Removing ash
In order to prevent obstruction of the combustion air inlet grille, it is necessary to regularly empty the ash pit
located under the cast iron grate.
Collect the ash in a specially designed recipient (inflammable and fitted with a cover) - the presence of
residual embers can cause a fire.
For safety reasons, it is preferable to store the ashes outside.
Use a soft, dry cloth to clean the metal parts of the fireplace.
Tip: Your ashes can be used as compost for your garden.
Cleaning the bricks
Clean with a brush then apply linseed oil.
Cleaning the steel grate
Rub with household oil to make it shine.
Use an abrasive pad to remove rust.
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2.7.3 Maintenance and Chimney Sweeping
Maintenance
The appliances must be checked at least once a year and repaired if necessary
by a qualified professional.
The chimney connectors must always be maintained in good working order,
their maintenance must be carried out at least once a year.
The fresh air ducts must always be maintained in good working order.
Clean the outside grille allowing fresh air intake (leaves, dust…) at the start of the
heating season and check it periodically throughout the period of use.
Twice a year, vacuum any dust and soot which have collected in the slides
on both sides of the door.
Lubricate the bearings of the door on each side with heat-resistant oil. To
do so, completely lower the door and access the bearings via the
inspection grille.
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Clean the dust filters and grilles of the hood twice a year.
Clean the inside of the installation using a vacuum cleaner or brush in order to eliminate any dust deposits
causing carbonization of dust (dirt around the hot air outlets and on the ceiling) at the start of the heating
season and once during the heating season.
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Check the condition of the door gaskets. Replace them if
necessary.
Spare parts
If you wish to replace parts, broken glass or worn gaskets, contact your fitter, providing the references for
your fireplace.
Chimney sweeping
By chimney sweeping, we mean cleaning by direct mechanical action to the inside wall of the chimney flue
in order to remove soot and deposits to prevent these from catching fire, ensuring that the flue is clear over
its entire length.
Remove the reflectors from the appliance before chimney sweeping the flue
(see page 12).
Chimney sweeping of the installation at least twice a year, including once
during the heating season by a qualified professional company.
A certificate must be issued by the contractor after the work has been
completed.
Flue after chimney sweeping
Flue before chimney sweeping
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Maintenance record table
Date
Chimney sweeping
Cleaning runners
Lubricating chains and pinions
Cleaning filters and grilles
Checking gasket condition
Work carried out by
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2.8 Maintenance record
Model
Date installed
Contact details of installater
Name
Address
Telephone no.
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3 Basic information about firewood
Totem fireplaces are high-performance appliances. Using good fuel is essential for optimal functioning of
your fireplace.
Wood is a renewable form of energy when it comes from sustainably managed forests.
In France, forests represent 30% of the country’s area. French forests have been expanding for several
centuries. (Fibra)
Here is some basic information about firewood.
3.1 General points
What is a stere of wood?
A stere of wood corresponds to 1m3 of wooden logs measuring 1 m stacked parallel.
However, since 1978, the legal sales unit is no longer the stere but the
m3.
A stere is not always equivalent to one 1 m3, the volume of the stere varies with the length of the logs.
With smaller logs, the volume in m3 will decrease but you still have the same amount of wood. The spaces
are filled better.
Below, 3 steres of wood in logs measuring 33, 50 and 100cm.
33 cm
50 cm
1 m
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Which type of wood should I choose?
Birch: Birch burns quickly without its flames becoming too hot and leaves very little ash. It produces
attractive, slightly bluish flames. It is a wood liked by bakers. It produces good embers and is used for
lighting the fire.
Beech: Beech is excellent firewood: it dries quickly and offers good heating power. For drying, it must be
placed under a shelter as soon as it has been resawn so that it does not rot. It is a wood which burns
quickly, so it is easy to light. It emits pleasant odours when burning. It is considered the idea firewood. It
produces attractive flames and good embers.
Oak: It burns very slowly. It has to be left for 1 year in the rain in order to remove all traces of tannin
before being stored under shelter to dry. Oak produces the best embers. It burns slowly and produces a
lot of heat.
Hornbeam: Hornbeam burns slowly which results in a good amount of heat production. Not much smoke
is produced when burning. Hornbeam produces excellent embers which distribute heat over time. The
flames that it produces are attractive and uniform.
Ash: Described as producing the most attractive flames, it is a wood which burns for a long time without
projecting sparks and produces a large amount of heat. It is difficult to cut.
Chestnut: Chestnut is a strong wood. It used to be used for manufacturing barrels. It is mediocre
firewood because it explodes and produces a lot of sparks when burning. When the fireplace door is
lowered, it can be used without risk: when the door is raised we recommend that you use a fire screen.
Coniferous trees: Coniferous trees should not be used. This type of wood releases large amounts of heat
but burns very quickly. When it burns it causes the projection of embers and the resins contained in the
wood clog up the fireplaces and flues very quickly. These very large deposits of soot encourage fires to
start in the flues.
Important :
- Oak and chestnut contain tannins which affect burning. They must be stored for 6 – 9 months in a
non-sheltered area to remove the tannins before being stored in a sheltered area for a period of 2 years.
- Avoid burning too much bark as it creates 10% more ash.
- Also avoid using wood with knots in it as this reduces the appliance’s performance
- Wood which is too dry is not good for burning. Indeed, the wood heats too quickly, does not burn
for long enough and significantly increases the temperature of the smoke.
- Do not use wood gathered on beaches as it releases hydrogen chloride when burned.
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There are 3 families of wood:
- hard hardwood (oak, beech, ash, chestnut, hornbeam, walnut…)
- soft hardwood (poplar, willow, alder, birch…)
- coniferous trees (pine, spruce, fir, larch, Douglas fir…)
We recommend that you use firewood from the hard hardwood family. It has better heating power for an
equal volume. I.e., it has greater heating power for the same volume of wood burned.
Here is a table presenting the heating power, with equal humidity and volume, of the different species of
wood.
The heating power is presented on the basis of beech wood (set arbitrarily at 100).
Species Heating power Species Heating power
Hornbeam 110 Birch 93
Beech 100 Chestnut 89
Ash 97 Maple 84
False acacia 97 Lime 76
Oak 96 Alder 71
Elm 96 Poplar 60
Hard Species eating power
Soft
Coniferous Spruce 68
Fir 64
Larch 84
Pine 78
Recommended wood
Wood to avoid
Wood which must not be used
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3.2 Drying of wood and its moisture content
For wood, we generally speak of the moisture content, represented by H%, known as moisture content on
dry basis (in relation to oven dry wood).
Moisture content of wood:
Moisture content varies from 50 to 120% (or more) for saturated wood (green wood) and from 10 to 20% for
air-dried wood
It is this value which is measured using our hygrometers.
It is important to note that wood which contains too much moisture does not produce heat and that the
more moisture the wood contains the less warmth it will provide.
Indeed, the heat output produced by wood during burning is not used to warm you, it is used to evaporate
the water that it contains.
Furthermore, humid wood increases carbon monoxide emissions by a factor of 2 to 4 compared with dry
wood and encourages clogging of your appliance, in this way decreasing its efficiency.
Furthermore, humid wood increases carbon monoxide
emissions by a factor of 2 to 4 compared with dry wood and
encourages clogging of your appliance, in this way decreasing
its efficiency.
This is why wood must be dried for at least 15 – 18 months and
stored in a sheltered, ventilated place, away from water and out
of direct sunlight.
Wood must be resawn into logs, which encourages drying.
The duration may vary but in the end, you must obtain wood
with moisture content always lower than 25%.
This content can be checked using our hygrometers which can
be purchased from our distributers.
Moisture (%)
Net calorific
value (NCV)
These figures correspond to the mean for hardwoods.
Covered
Well
ventilated
Well aired
100%
85%
70%
50%
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3.3 Types of fuel which are forbidden
Plastic
Liquids, solvents
Household waste
Hazardous or noxious waste
Electronic components
Lignite
Coal, petrol, alcohol…
Totem fireplaces are designed for domestic use. They should under no circumstances be used to
incinerate waste of any kind.
It is forbidden to use treated wood which may produce toxic fumes and clog up the installation.
For your safety, you should also avoid intense fires. Recycled wood (pallets, joinery wood, planks…)
must not therefore be used as it results in overheating which could damage the appliance, the chimney
connector and the chimney flue.
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10/2013
4 Dimensions
STRAIGHT FIREPLACES
Glazing
dimensions
weight in kg
Stated power in kW
Dimensions in mm
opening (m²)
old door
new door
Overall dimensions
Hearth
Smoke
vent
a x b x c
h x i
j
Yield in
%
Rate
of CO
(%)
d e f
g
FRONTAL
FRONTAL 800
1381 x 842 x 559
650 x 367
475
200
260
72%
13,5
0,28%
589
260
756
423
0,30
593*403
407*570
FRONTAL 900
1574 x 942 x 606
750 x 414
570
250
360
70%
14
0,27%
684
260
856
470
0,41
505*680
505*660
FRONTAL 901
1574 x 942 x 532
750 X 340
570
200
320
71,4%
17,3
0,12%
684
260
856
396
0,41
505*659
FRONTAL 901 RT2012
1574 x 971 x 532
750 x 337
570
200F
320
81,6%
12
0,08%
702
260
856
396
0,41
502*656
FRONTAL 1000
1644 x 1082 x 656
890 x 464
605
300
430
71%
20
0,06%
719
260
996
520
0,52
816*535
799*540
FRONTAL 1100
1756 x 1182 x 664
990 x 472
650
300
520
73%
18
0,23%
813
260
1096
528
0,64
918*593
FRONTAL 1300
1965 x 1302 x 756
1110 x 564
760
300
630
73%
18
0,23%
927
260
1216
620
0,83
992*647
HORIZON
HORIZON 901
1241 x 942 x 532
750 X 340
405
200
300
71,4%
17,3
0,12%
516
260
856
396
0,29
395*670
HORIZON 901 RT2012
1245 x 971 x 532
750 x 337
405
200F
300
71,4%
17,3
0,12%
537
260
856
396
0,29
335*666
HORIZON 1000 Fond Droit
1241 x 1088 x 588
896 x 390
405
200
350
71%
20
0,06%
516
260
1002
446
0,35
395*880
HORIZON 1000 Fond Cônique
1241 x 1088 x 588
896 x 390
405
200
350
71%
20
0,06%
516
260
1002
446
0,35
395*880
HORIZON 1100
1454 x 1202 x 588
1010 x 390
510
250
450
78%
17
0,23%
624
260
1116
452
0,50
445*930
HORIZON 1300
1454 x 1312 x 588
1120 x 390
510
250
480
78%
17
0,23%
624
260
1226
452
0,56
445*1040
HORIZON 1400
1454 x 1418 x 588
1230 x 390
510
250
510
73%
18
0,23%
661
260
1336
452
0,61
445*1150
VERTIVISION
VERTIVISION 900
1860 x 790 x 651
598 x 459
994
250
410
74%
18
0,42%
686
120
704
555
0,29
510*930
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10/2013
REMINDER: If the flue exceeds 5 m in length, the TOTEM FIRE SAS company recommends fitting a
draught stabiliser. This device allows you to regulate the draught when it is excessive. It must be
accessible behind grating.
STRAIGHT FIREPLACES
Smoke
vent
Ø
300
250
200
180
FRONTAL
FRONTAL 800
200
- - -
≥ 4 m
FRONTAL 900
250
- - ≥ 4 m
≥ 6 m
FRONTAL 901
200
- - ≥ 4 m
≥ 6 m
FRONTAL 901 RT 2012
200
- - ≥ 4 m
≥ 6 m
FRONTAL 1000
300
-
≥ 4 m
≥ 5 m
> 11 m
FRONTAL 1100
300
-
≥ 4 m
≥ 11m
-
FRONTAL 1300
300
≥ 4 m
≥ 6 m - -
HORIZON
HORIZON 901
200
- - -
≥ 4 m
HORIZON 901 RT 2012
200
- - -
≥ 4 m
HORIZON 1000 Fond Droit
200
- - -
≥ 4 m
HORIZON 1000 Fond Cônique
200
- - -
≥ 4 m
HORIZON 1100
250
-
≥ 4 m
≥ 5 m
> 9 m
HORIZON 1300
250
-
≥ 4 m
≥ 6 m
-
HORIZON 1400
250
-
≥ 4 m
≥ 8 m
-
VERTIVISION
VERTIVISION 900
250
- - -
≥ 4 m
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5 CE Certifications
EC CERTIFICATION : NF EN 13 229
STRAIGHT FIREPLACES
date
number
laboratory
FRONTAL
FRONTAL 800
03/11/2008
TD4089
CTIF
FRONTAL 900
18/10/2005
TD3930
CTIF
FRONTAL 901
29/07/2010
TD4226
CTIF
FRONTAL 901 RT2012
27/03/2013
TD4391
CTIF
FRONTAL 1000
18/03/2010
TD4201
CTIF
FRONTAL 1100
28/03/2008
TD4045
CTIF
FRONTAL 1300
28/03/2008
TD4045
CTIF
HORIZON
HORIZON 901
29/07/2010
TD4226
CTIF
HORIZON 901 RT 2012
27/03/2013
TD4391
CTIF
HORIZON 1000 Fond Droit
18/03/2010
TD4201
CTIF
HORIZON 1000 Fond Cônique
18/03/2010
TD4201
CTIF
HORIZON 1100
04/11/2008
TD4088
CTIF
HORIZON 1300
04/11/2008
TD4088
CTIF
HORIZON 1400
28/03/2008
TD4045
CTIF
VERTIVISION
VERTIVISION 900
19/11/2007
TD4034
CTIF
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6 Warranty
6.1 Statutory warranty
The statutory warranty, complete and compulsory, stems from application of articles 1641 et. seq. of the
Civil Code.
If the buyer proves that there is a latent defect, the manufacturer must legally make good any foreseeable
consequences.
6.2 Contract guarantee
The aim of the contract guarantee, which in no way excludes the statutory warranty, is to guarantee the
buyer against any manufacturing faults or faulty material other than latent
defects.
The guarantee is valid for 5 years from the purchase date indicated by the
seller.
It includes, during this period, free exchange of faulty parts (parts and
labour).
The appliance must be installed in such a way as to allow fast and easy
disassembly and reassembly (inspection panel compulsory).
6.3 The following are not covered by the warranty
- damage caused by something external to the appliance (e.g. broken glass due to mechanical shock),
- damage resulting from forms of energy, use or installations which do not comply with the manufacturer’s
instructions and with legal and regulatory requirements,
- damage entailing the liability of a third party or resulting from a deliberate act or willful misconduct,
- wearing parts (brickwork, vitro-ceramics, vermiculite reflectors and combustion grilles).
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