TW09HQ2C2AO(WIFI)
TW09HQ2C2DO(WIFI)
TW12HQ2C2AO(WIFI)
TW12HQ2C2DO(WIFI)
TW18HQ2C2DO(WIFI)
TW24HQ2C2DO(WIFI)
TW09HQ3C2AO(WIFI)
TW09HQ3C2DO(WIFI)
TW18HQ3C2DO(WIFI)
TW24HQ3C2DO(WIFI)
Content
Operation Notices
Precautions ..........................................................................................................1
Parts Name ..........................................................................................................6
Installation Notice
Installation dimension diagram .............................................................................7
Safety precautions for installing and relocating the unit ................................... 8
Tools for installation ..............................................................................................9
Selection of installation location
Requirements for electric connection .................................................................10
Installation
Installation of outdoor unit ..................................................................................11
Vacuum pumping ...............................................................................................15
Leakage detection ..............................................................................................15
Check after installation .......................................................................................16
Test and operation
Test operation ....................................................................................................16
Attachment
Configuration of connection pipe.......................................................................17
......................................................................................19Pipe expanding method
...........................................................................9
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
If it needs to install, move or maintain the air conditioner, please contact dealer or local service center
to conduct it at first. Air conditioner must be installed, moved or maintained by appointed unit.
Otherwise, it may cause serious damage or personal injury or death.
Explanation of Symbols
DANGER
WARNING
CAUTION
N OT ICE
Indicates a hazardous situation that, if not avoided, will
result in death or serious injury.
Indicates a hazardous situation that, if not avoided, could
result in death or serious injury.
Indicates a hazardous situation that, if not avoided, may
result in minor or moderate injury.
Indicates important but not hazard-related information,
used to indicate risk of property damage.
Indicates a hazard that would be assigned a signal word
WARNING or CAUTION.
Precautions
WARNING
Operation and Maintenance
This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
Do not connect air conditioner to multi-purpose socket.
Otherwise, it may cause fire hazard.
Do disconnect power supply when cleaning air
conditioner. Otherwise, it may cause electric shock.
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
Do not wash the air conditioner with water to avoid
electric shock.
Do not spray water on indoor unit. It may cause electric
shock or malfunction.
After removing the filter, do not touch fins to avoid injury.
Do not use fire or hair dryer to dry the filter to avoid
deformation or fire hazard.
1
Precautions
WARNING
Maintenance must be performed by qualified
professionals. Otherwise, it may cause personal injury
or damage.
Do not repair air conditioner by yourself. It may cause
electric shock or damage. Please contact dealer when
you need to repair air conditioner.
Do not extend fingers or objects into air inlet or air
outlet. It may cause personal injury or damage.
Do not block air outlet or air inlet. It may cause
malfunction.
Do not spill water on the remote controller, otherwise the
remote controller may be broken.
When below phenomenon occurs, please turn off air
conditioner and disconnect power immediately, and then
contact the dealer or qualified professionals for service.
● Power cord is overheating or damaged.
● There’s abnormal sound during operation.
● Circuit break trips off frequently.
● Air conditioner gives off burning smell.
● Indoor unit is leaking.
If the air conditioner operates under abnormal conditions,
it may cause malfunction, electric shock or fire hazard.
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
Do not step on top panel of outdoor unit, or put heavy
objects. It may cause damage or personal injury.
2
Precautions
WARNING
Attachment
Installation must be performed by qualified professionals.
Otherwise, it may cause personal injury or damage.
Must follow the electric safety regulations when installing
the unit.
According to the local safety regulations, use qualified
power supply circuit and circuit break.
Do install the circuit break. If not, it may cause malfunction.
An all-pole disconnection switch having a contact separation
of at least 3mm in all poles should be connected in fixed
wiring.
Including an circuit break with suitable capacity, please
note
magnet buckle
the circuit-short and
the following table.Air switch should be included
and heating buckle function, it can protect
overload.
Air Conditioner should be properly grounded. Incorrect
grounding may cause electric shock.
Don't use unqualified power cord.
Make sure the power supply matches with the
requirement of air conditioner. Unstable power supply or
incorrect wiring or malfunction. Please install proper power
supply cables before using the air conditioner.
Properly connect the live wire, neutral wire and
grounding wire of power socket.
Be sure to cut off the power supply before proceeding
any work related to electricity and safety.
3
Precautions
WARNING
Do not put through the power before finishing installation.
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
The temperature of refrigerant circuit will be high, please
keep the interconnection cable away from the copper
tube.
The appliance shall be installed in accordance with
national wiring regulations.
Installation must be performed in accordance with the
requirement of NEC and CEC by authorized personnel
only.
The air conditioner is the first class electric appliance. It
must be properly grounding with specialized grounding
device by a professional. Please make sure it is always
grounded effectively, otherwise it may cause electric shock.
The yellow-green wire in air conditioner is grounding
wire, which can't be used for other purposes.
The grounding resistance should comply with national
electric safety regulations.
The appliance must be positioned so that the plug is
accessible.
All wires of indoor unit and outdoor unit should be
connected by a professional.
If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the
wire by yourself.
4
Precautions
WARNING
For the air conditioner with plug, the plug should be
reachable after finishing installation.
For the air conditioner without plug, an circuit break
must be installed in the line.
If you need to relocate the air conditioner to another
place, only the qualified person can perform the work.
Otherwise, it may cause personal injury or damage.
Select a location which is out of reach for children and
far away from animals or plants. If it is unavoidable,
please add the fence for safety purpose.
The indoor unit should be installed close to the wall.
orking temperature range
W
Indoor side DB/WB(°C/°F) Outdoor side DB/WB(°C/°F)
Maximum cooling 26.7/19.4(80/66.9) 46.1/23.9(115/75)
Maximum heating 26.7/-(80/-) 23.9/18.3(75/64.9)
NOTICE:
● The operating temperature range (outdoor temperature) for cooling only unit is
-18℃(-0.4°F)~46.1℃(115°F); for heat pump unit is-20℃(-4°F)~46.1℃(115°F).
5
Parts Name
Outdoor Unit
air inlet
Connection wire
air outlet
NOTICE:
Actual product may be different from above graphics, please refer to actual
products.
6
Installation dimension diagram
Space to the obstruction
Above
50cm
30cm
Space to the wall
Air outlet side
Above
02 mc0
00
Above
Air inlet side
Above
30cm
50cm
Above
Space to the wall
Drainage pipe
7
Safety precautions for installing and relocating the unit
To ensure safety, please be mindful of the following precautions.
Warning
When installing or relocating the unit, be sure to keep the refrigerant
circuit free from air or substances other than the specified refrigerant.
Any presence of air or other foreign substance in the refrigerant circuit will cause
system pressure rise or compressor rupture, resulting in injury.
When installing or moving this unit, do not charge the refrigerant which
is not comply with that on the nameplate or unqualified refrigerant.
Otherwise, it may cause abnormal operation, wrong action, mechanical
malfunction or even series safety accident.
When refrigerant needs to be recovered during relocating or repairing the
unit, be sure that the unit is running in cooling mode.Then, fully close the
valve at high pressure side (liquid valve).About 30-40 seconds later, fully
close the valve at low pressure side (gas valve), immediately stop the unit
and disconnect power. Please note that the time for refrigerant recovery
should not exceed 1 minute.
If refrigerant recovery takes too much time, air may be sucked in and cause
pressure rise or compressor rupture, resulting in injury.
During refrigerant recovery, make sure that liquid valve and gas valve are
fully closed and power is disconnected before detaching the connection pipe.
If compressor starts running when stop valve is open and connection pipe is not
yet connected, air will be sucked in and cause pressure rise or compressor
rupture, resulting in injury.
When installing the unit, make sure that connection pipe is securely
connected before the compressor starts running.
If compressor starts running when stop valve is open and connection pipe is not
yet connected, air will be sucked in and cause pressure rise or compressor
rupture, resulting in injury.
Prohibit installing the unit at the place where there may be leaked corrosive
gas or flammable gas.
If there leaked gas around the unit, it may cause explosion and other accidents.
Do not use extension cords for electrical connections. If the electric wire
is not long enough, please contact a local service center authorized
and ask for a proper electric wire.
Poor connections may lead to electric shock or fire.
Use the specified types of wires for electrical connections between the
indoor and outdoor units. Firmly clamp the wires so that their terminals
receive no external stresses.
Electric wires with insufficient capacity, wrong wire connections and insecure
wire terminals may cause electric shock or fire.
8
Tools for installation
1 Level meter 2 Screw driver 3 Impact drill
4 Drill head 5 Pipe expander 6 Torque wrench
7 Open-end wrench 8 Pipe cutter 9 Leakage detector
10 Vacuum pump 11 Pressure meter 12 Universal meter
13 Inner hexagon spanner 14 Measuring tape
Note:
● Please contact the local agent for installation.
Selection of installation location
Basic requirement
Installing the unit in the following places maycause malfunction. If it is unavoidable, please consult the localdealer:
1.The place with strong heat sources, vapors, flammableor explosive gas, or
volatile objects spread in the air.
2.The place with high-frequency devices (such as welding machine, medical
equipment).
3. The place near coast area.
The place with oil or fumes in the air.
4.
5. The place with sulfureted gas.
6. Other places with special circumstances.
7. The appliance shall not be installed in the laundry.
Outdoor unit
will not affect neighborhood.
2. The location should be well ventilated and dry, in which the outdoor unit
won't be exposed directly to sunlight or strong wind.
3. The location should be able to withstand the weight of outdoor unit.
4. Make sure that the installation follows the requirement of installation
dimension diagram.
5. Select a location which is out of reach for children and far away from animals
or plants.If it is unavoidable, please add the fence for safety purpose.
9
Requirements for electric connection
Safety precaution
1. Must follow the electric safety regulations when installing the unit.
air switch.
3. Make sure the power supply matches with the requirement of air conditioner.
Unstable power supply or incorrect wiring or malfunction. Please install proper
power supply cables before using the air conditioner.
4. Properly connect the live wire, neutral wire and grounding wire of power socket.
5. Be sure to cut off the power supply before proceeding any work related to
electricity and safety.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its
8. The temperature of refrigerant circuit will be high, please keep the interconnec tion cable away from the copper tube.
9. The appliance shall be installed in accordance with national wiring regulations.
Grounding requirement
grounding with specialized grounding device by a professional. Please make
sure it is always grounded effectively, otherwise it may cause electric shock.
2. The yellow-green wire in air conditioner is grounding wire, which can't be used
for other purposes.
3. The grounding resistance should comply with national electric safety regulations.
4. The appliance must be positioned so that the plug is accessible.
5. An all-pole disconnection switch having a contact separation of at least 3mm in
all poles should be connected in fixed wiring.
6. Including an circuit break with suitable capacity, please note the following table.
Air switch should be included magnet buckle and heating buckle function, it can
protect the circuit-short and overload. (Caution: please do not use the fuse only
for protect the circuit)
10
Installation of outdoor unit
(select it according to the actual installation situation)
1. Select installation location according to the house structure.
2. Fix the support of outdoor unit on the selected location with expansion screws.
Note:
installing the outdoor unit.
●
Make sure the support can withstand at least
four times of the unit weight.
● The outdoor unit should be installed at least
joint.
● For the unit with cooling capacity of 2300W
~5000W, 6 expansion screws are needed;
for the unit with cooling capacity of 6000W
~8000W, 8 expansion screws are needed;
for the unit with cooling capacity of 10000W
~16000W, 10 expansion screws are needed.
Step two: install drain joint
(Only for cooling and heating
unit)
1. Connect the outdoor drain joint into
the hole on the chassis, as shown in
the picture below.
2. Connect the drain hose into the drain
vent.
at least 3cm above the floor
1. Place the outdoor unit on the
support.
2. Fix the foot holes of outdoor unit
with bolts.
foot holes
drain vent
Drain hose
chassis
outdoor drain joint
foot holes
11
Installation of outdoor unit
Step four: connect indoor and outdoor pipes
1. Remove the screw cap of valve and
aim the pipe joint at the bellmouth of
pipe.
3. Tighten the union nut with torque
wrench by referring to the sheet
below.
Tightening torque
(N.m)
15~20
30~40
45~55
60~65
70~75
liquid
valve
liquid pipe
gas pipe
gas valve
Hex nut diameter
Φ 6
Φ 9.52
Φ 12
Φ 16
Φ 19
2. Pretightening the union nut with
hand.
pipe joint
union nut
1. Remove the wire clip; connect the power connection wire and signal control
wire (only for cooling and heating unit) to the wiring terminal according to the
color; fix them with screws.
09 12K(115V):
2 3N(1)
LN
red
white
black
(brown)
(blue)
Indoor unit connection
green
(
yellow-
green
yellow-
(
black(brown)
white
(blue)
green
green
)
)
L
N
POWER
09 12K(208/230V):
N(1)
2 3
L1 L2
black
(brown)
green
red
(yellowgreen)
white
(blue)
Indoor unit connection
white
(blue)
L1 L2
black
(brown)
POWER
green
(yellowgreen)
lock nut
conduit
Finish
1815 24K:
2 3 L1
black
2 3N(1)
red
(brown)
green
(yellowgreen)
white
(blue)
Indoor unit connection
12
L2 GN(1)
green(yellow-green)
white(blue)
black
(brown)
POWER
L2
L1
Installation of outdoor unit
2. Fix the power connection wire and signal control wire with wire clip (only for
cooling and heating unit).
Note:
● Never cut the power connection wire to prolong or shorten the distance.
Step six: neaten the pipes
1. The pipes should be placed along the wall,
bent reasonably and hidden possibly. Min.
semidiameter of bending the pipe is 10cm.
2. If the outdoor unit is higher than the wall
hole, you must set a U-shaped curve in the
pipe before pipe goes into the room, in
order to prevent rain from getting into the
room.
U-shaped curve
drain hose
Outdoor Condensate Drainage (only for Heat pump unit)
During heating operation, the condensate and
defrosting water should be drained out reliably
through the drain hose. Install the outdoor drain connector in a Φ25 hole or Φ42 hole on the
base plate and attach the drain hose to the connector so that the waste water formed in the
outdoor unit can be drained out. The hole dia-
meter 25 or 42 must be plugged.
Whether to plug other holes will be determined
by the dealers to actual conditions.
09、12K UNIT:
18K UNIT:
drain hole Drain-water hole
Bottom frame
24K UNIT:
wall
13
drain hole Drain-water holeDrain-water hole
Bottom frameBottom frame
Installation of outdoor unit
The 18K、24K UNIT drainage hole consists of two Φ25 and two kidney
holes (see the fig.1). The drain plug consists of one Φ25 and two kidney plugs.
(The figures in this manual may be different with the material objects, please refer
to the material objects for reference)
Drain plug
Drain connecter
Hose (available
commercially,
inner dia. 16mm)
Fig.1
drain
holes
drain
holes
drain
holes
14
Vacuum pumping
Use vacuum pump
1. Remove the valve caps on
the liquid valve and gas
valve and the nut of refri gerant charging vent.
2. Connect the charging hose
of piezometer to the refri gerant charging vent of gas
valve and then connect the
other charging hose to the
vacuum pump.
3. Open the piezometer com pletely and operate for
10-15min to check if the
pressure of piezometer re mains in -0.1MPa.
4. Close the vacuum pump
and maintain this status for
1-2min to check if the pres sure of piezometer remains
in -0.1MPa. If the pressure decreases, there may be leakage.
5. Remove the piezometer, open the valve core of liquid valve and gas valve
completely with inner hexagon spanner.
6. Tighten the screw caps of valves and refrigerant charging vent.
7. Reinstall the handle.
liquid valve
gas valve
refrigerant charging
vent
nut of refrigerant
charging vent
piezometer
valve cap
vacuum pump
inner hexagon
spanner
close
open
Lo Hi
Leakage detection
1. With leakage detector:
Check if there is leakage with leakage detector.
2. With soap water:
If leakage detector is not available, please use soap water for leakage detection.
Apply soap water at the suspected position and keep the soap water for more
than 3min. If there are air bubbles coming out of this position, there's a leakage.
15
Check after installation
Items to be checked Possible malfunction
The unit may drop, shake or emit noise.
Have you done the refrigerant leakage
test?
Is water drained well?
(heating) capacity.
It may cause condensation and water
dripping.
It may cause condensation and water
dripping.
Is the voltage of power supply according to the voltage marked on the
nameplate?
Is electric wiring and pipeline installed
correctly?
Is the unit grounded securely? It may cause electric leakage.
Does the power cord follow the speci-
Is there any obstruction in the air inlet
and outlet?
The dust and sundries caused during
installation are removed?
The gas valve and liquid valve of
connection pipe are open completely?
Is the inlet and outlet of piping hole
been covered?
It may cause malfunction or damaging
the parts.
It may cause malfunction or damaging
the parts.
It may cause malfunction or damaging
the parts.
(heating) capacity.
It may cause malfunction or damaging
the parts.
(heating) capacity.
It may cause insufficient cooling
(heating) capacity or waster eletricity.
Test operation
1. Preparation of test operation
● The client approves the air conditioner.
● Specify the important notes for air conditioner to the client.
2. Method of test operation
● Put through the power, press ON/OFF button on the remote controller to start
operation.
● Press MODE button to select AUTO, COOL, DRY, FAN and HEAT to check
whether the operation is normal or not.
● If the ambient temperature is lower than 16
start cooling.
16
℃( )
, the air conditioner can’t
61℉
Configuration of connection pipe
1. Standard length of connection pipe
● 5m, 7.5m, 8m.
2.Min. length of connection pipe is 3m.
Max. length of connection pipe.
3.
Cooling
capacity
5000Btu/h
(1465W)
7000Btu/h
(2051W)
9000Btu/h
(2637W)
12000Btu/h
(3516W)
18000Btu/h
(5274W)
4. The additional refrigerant oil and refrigerant charging required after prolonging
connection pipe
● After the length of connection pipe is prolonged for 10m at the basis of
standard length, you should add 5ml of refrigerant oil for each additional 5m
of connection pipe.
● The calculation method of additional refrigerant charging amount (on the basis
of liquid pipe):
Additional refrigerant charging amount = prolonged length of liquid pipe ×
additional refrigerant charging amount per meter
● Basing on the length of standard pipe, add refrigerant according to the
requirement as shown in the table. The additional refrigerant charging amount
per meter is different according to the diameter of liquid pipe. See the
following sheet.
Max length
of connection pipe
15 25
15 30
15 30
20 30
25 30
Cooling
capacity
24000Btu/h
(7032W)
28000Btu/h
(8204W)
36000Btu/h
(10548W)
42000Btu/h
(12306W)
48000Btu/h
(14064W)
Max length
of connection pipe
17
Additional refrigerant charging amount for R22, R407C, R410A and R134a
Diameter of connection pipe
Liquid pipe(mm) Gas pipe(mm)
Φ6
Φ6 or Φ9.52
Φ12
Φ16
Φ19
Φ22.2
Φ9.52 or Φ12
Φ16 or Φ19
Φ19 or Φ22.2
_
_
Outdoor unit throttle
Cooling only(g/m) Cooling and heating(g/m)
15
15
30
60
250 250
20
50
120
120
350350
18
Pipe expanding method
pipe
pipe
smooth surface
Note:
Improper pipe expanding is the main cause of refrigerant leakage. Please expand
the pipe according to the following steps:
A: Cut the pipe
E: Expand the port
the distance of indoor unit and
outdoor unit.
pipe cutter
leaning uneven burr
B: Remove the burrs
prevent the burrs from getting into
the pipe.
shaper
downwards
hard
expander
mold
pipe
Note:
diameter, please refer to the sheet
below:
Outer diameter
(mm)
Φ6 - 6.35(1/4")
A(mm)
Max Min
1.3 0.7
1.6 1.0
1.8 1.0
2.4 2.2
F: Inspection
C: Put on suitable insulating pipe
D: Put on the union nut
connection pipe and outdoor valve;
install the union nut on the pipe.
union pipe
pipe
If there is any blemish, expand the
port again according to the steps
above.
improper expanding
damaged
leaning
the length is equal
surface
crack uneven
19
thickness
66129927225
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