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TW09HQ1C2DI
User Manual
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User Manual
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Tosot TW09HQ1C2DI User Manual

2017-18' Full Line Catalog Residential and Commercial HVAC Products
MADE IN CHINA, LOVED BY THE WORLD!
Ductless Split Heat Pump and Air Conditioning Systems
1
PRODUCT FEATURES
TOSOT is an HVAC equipment brand fully owned, manufactured and developed by Gree Electric Appliances, a world-famous home appliances enterprise. Supported by Gree’s powerful R&D strength and innovative industrial spirit, TOSOT has got a complete industry chain of residential air conditioners, central air conditioners and compressors, etc. All TOSOT products are released to global consumers simultaneously with Gree products.
Gree Electric Appliances Company, as the world’s largest specialized air conditioning listed enterprise integrating R&D, manufacturing, marketing and service, has 7 production bases in China (Zhuhai, Chongqing, Hefei, Zhengzhou, Wuhan, Shijiazhuang, Wuhu), another 2 in Brazil and Pakistan, with more than 70,000 employees. In 2013, Gree’s sales revenue exceeded 19 billion USD. Gree has been ranked on the Fortune Magazine as one of the Top 100 Chinese listed companies for 12 consecutive years. Gree-made air conditioners are sold in over 100 countries and regions.
Since 2005, TOSOT has access to the international market and enjoyed a good reputation. By 2014, TOSOT has built up a high-end brand image in dozens of countries in Asia, Europe, Americas, Africa, etc., and gained an advantage in market share. Relying on technology innovation, TOSOT endeavors to improve quality and service, providing a better living solution and user experience. TOSOT, made in China, loved by the world.
Turbo Cooling
Press “Turbo“ button on remote controller to enjoy a larger air ow, which enables the indoor
temperature to reach the set temp in a shorter time.
Low Noise
Indoor Units noise lowers to 21dB(A), making you feel like staying on the Moon.
7-Fan Speeds
From super low to turbo, choose desired air ow.
Intelligent Defrosting
Maximize warm comfort with shorter defrosting time.
Traditional defrosting works by setting time. E.g. defrosting process is on for 10 mins for every 50mins.
GREE's headquater in Zhuhai, China.
Gree I-Defrosting is only performed when needed, which reduces energy waste by eliminating the unnecessary defrosting process.
4-Way Air Outlet
The louver can be vertically or horizontally adjusted so as to maximize comfort in the room.
3 Sleep Curves
Mode 1: Indoor temperature automatically rises (when cooling) or drops (when heating).
Mode 2: Featuring unique refreshment function, the temperature is automatically adjusted to be a little lower before you wake up.
Mode 3: You could design your own sleep curve under DIY mode.
2017 All Rights Reserved TOSOT Comfort ™
32
CONTENTS
SINGLE ZONE SYSTEMS 06 pg
Mid Level Series: 9K - 36K BTU and up to 23 SEER 08 pg
Entry Level: 9K - 36K BTU and up to 16 SEER 09 pg
MULTI ZONE SYSTEMS
Outdoor Units: 18K - 42K BTU and up to 5 Zones 16 pg
Ceiling Cassette Indoor Units 18 pg
Super Multi Zone Outdoor Units: 48K - 56K BTU and up to 9 Zones 20 pg
Slim Duct Indoor Units 22 pg
Mini Console Indoor Units 24 pg
Wall Mounted Indoor Units 26 pg
Floor / Ceiling Console Indoor Units 28 pg
Multi Zone Systems Combination Chart
Super Multi Zone Systems Combination Chart
12 pg
30 pg
31 pg
2017 All Rights Reserved TOSOT Comfort ™
54
SINGLE ZONE
SYSTEMS
6
2017 All Rights Reserved TOSOT Comfort ™
7
7
S
INGLE ZONE SYSTEMS - MID LEVEL SERIES : UP TO 23 SEER
SINGLE ZONE SYSTEMS- ENTRY LEVEL SERIES : UP TO 16 SEER
S
INGLE ZONE SYSTEMS - MID LEVEL SERIES : UP TO 23 SEER
SINGLE ZONE SYSTEMS- ENTRY LEVEL SERIES : UP TO 16 SEER
SINGLE ZONE SYSTEMS - MID LEVEL SERIES : UP TO 23 SEER
SINGLE ZONE SYSTEMS- ENTRY LEVEL SERIES : UP TO 16 SEER ENTRY LEVEL : UP TO 16 SEER
Timer Auto Clean Autmatic
Self-Diagnosis Auto
Features: Standard Optional
Restart
Operation
Lock -4°F
LED Display Intelligent
Cooling
Defrosting
-22°F
Heating
Compact
WARRANTY
Design
I Feel Healthy
Clock
Display
Filters
Turbo
Button
Golden
Fin
Comfortable
Sleep Mode
Wired
Controller
SMART WIFI (WIFI KIT NEEDED)
Even though you are not in the room, you can remotely control the ar conditioner via mobile phone, tablet computer or other mobile devices.
Cold Air
Prevention
Timer Auto Clean Autmatic
Self-Diagnosis Auto
Features: Standard Optional
Restart
Operation
Lock -4°F
WARRANTY
LED Display Intelligent
Cooling
Defrosting
-22°F
Heating
Compact
Design
I Feel Healthy
Clock
Display
Filters
Turbo
Button
Golden
Fin
Comfortable
Sleep Mode
Wired
Controller
SMART WIFI (WIFI KIT NEEDED)
Even though you are not in the room, you can remotely control the ar conditioner via mobile phone, tablet computer or other mobile devices.
Cold Air
Prevention
TURBO COOLING
Press "Turbo" button on remote controller to enjoy a
larger air ow, which enables the indoor temperature to
reach the set temp in a shorter time.
CAPACITY & EFFICIENCY
Capacity Range: 9K - 36K BTU
SEER: Up to 23
TURBO COOLING
Press "Turbo" button on remote controller to enjoy a
larger air ow, which enables the indoor temperature to
reach the set temp in a shorter time.
2017 All Rights Reserved TOSOT Comfort ™
CAPACITY & EFFICIENCY
Capacity Range: 9K - 36K BTU
SEER: Up to 16
98
MID LEVEL: UP TO 22 SEER MODEL
TW09HQ2C2A TW12HQ2C2ATW09HQ2C2D TW12HQ2C2D TW18HQ2C2D TW24HQ2C2D TW30HQ2B4D TW36HQ2B4D
ENTRY LEVEL: UP TO 16 SEER MODEL
TW09HQ1C2A
TW09HQ1C2D
TW12HQ1C2A
TW12HQ1C2D
TW18HQ1C2D
TW24HQ1C2D
TW30HQ1B4D
TW36HQ1B4D
TYPE
WIFI Kit Compatible
SYSTEM PERFORMANCE
Voltage/Phase/Hertz
Cooling Capacity
Heating Capacity
SEER/EER *
HSPF/COP
Energy Star®
Cooling Temperature Range
Heating Temperature Range
Compressor Type
INDOOR UNIT
Air Flow (min-max)
Sound Level (min-max)
Btu/h
Btu/h
F
F
CFM
dB(A)
HEAT PUMP
Yes
115 / 1 / 60 208-230 / 1 / 60 115 / 1 / 60 208-230 / 1 / 60 208-230 / 1 / 60 208-230 / 1 / 60 208-230 / 1 / 60 208-230 / 1 / 60
10,900
9,900
23 / 13.0
10.5 / 3.1
9,600
11,000
23 / 14.3
10.5 / 3.2
14,600
12,200
22 / 12.5
10.2 / 3.6
13,000
13,000
22 / 12.5
10.1 / 3.5
20,000
19,800
20 / 12.50
10.0 / 3.4
27,300
23,000
20 / 12.50
10.0 / 3.4
30,000
28,400
18 / 10.35
9.0 / 3.0
36,000
34,600
18 / 8.2
9.0 / 2.7
Yes No No
0˜115
-4˜75
0˜115
-4˜75
0˜115
-4˜75
0˜115
-4˜75
0˜115
-4˜75
0˜115
-4˜75
0˜115
-4˜75
0˜109
-4˜75
G-10 Inverter Driven 2-Stage Rotary
170˜377 170˜377 171˜400 171˜400 335˜559 530˜706 412˜706 412˜736
26˜43
29˜43
28˜45
29˜45
39˜47
36˜48
37˜51
37˜54
TYPE
WIFI Kit Compatible
SYSTEM PERFORMANCE
Voltage/Phase/Hertz
Cooling Capacity
Heating Capacity
SEER/EER *
HSPF/COP
Energy Star®
Cooling Temperature Range
Heating Temperature Range
Compressor Type
INDOOR UNIT
Air Flow (min-max)
Sound Level (min-max)
Btu/h
Btu/h
F
F
CFM
dB(A)
HEAT PUMP
Yes Yes Yes No
115 / 1 / 60 208-230 / 1 / 60 115 / 1 / 60 208-230 / 1 / 60 208-230 / 1 / 60 208-230 / 1 / 60 208-230 / 1 / 60 208-230 / 1 / 60
9,000
9,600
16 / 10.05
9 / 3.3
Yes Yes Yes No
9,000
9,500
16 / 10.00
9 / 3.5
12,000
13,000
16 / 10.05
9 / 3.1
12,000
13,000
16 / 9.23
9 / 3.1
18,000
19,000
16 / 9.37
9 / 2.8
22,000
23,000
16 / 9.73
9 / 2.9
28,000
28,400
16 / 9.30
8.2 / 2.9
33,600
34,600
16 / 8.20
8.2 / 2.7
No
0˜115
-4˜75
0˜115
-4˜75
0˜115
-4˜75
0˜115
-4˜75
0˜115
-4˜75
0˜115
-4˜75
0˜109
-4˜75
0˜109
-4˜75
G-10 Inverter Driven 2-Stage Rotary
TW09HQ1C2AI
170˜318
28˜42
TW09HQ1C2DI
170˜318
28˜42
TW12HQ1C2AI
194˜400
29˜43
TW12HQ1C2DI
194˜400
29˜45
TW18HQ1C2DI
282˜471
35˜46
TW24HQ1C2DI
529˜706
36˜48
TW30HQ1B4DI
412˜736
41˜56
TW36HQ1B4DI
412˜736
41˜56
Dehumidication
Indoor Unit dimension (WxHxD)
Indoor Package Dimension (LxWxH)
Indoor Weight (Net/Gross)
OUTDOOR UNIT
Outdoor Sound Level
Outdoor Unit Dimension (WxHxD)
Outdoor Package Dimension (LxWxH)
Outdoor Weight (Net/Gross)
Refrigerant / Charge R410A
Coil Type
INSTALLATION
Line Set Size (Liquid - Suction)
Pre-Charge Length
Max. Line Length
pt/hr
in
in
lbs
dB(A)
in
in
lbs
oz
in
ft
ft
1.7
33.2 x 11.4 x 8.2
23.2 / 27.6
33.4 x 21.3 x 12.6
34.7 x 14.3 x 23.4
71.7 / 77.2
42.3
1/4 - 3/8
24.6
49.2
1.7
33.2 x 11.4 x 8.2
36.3 x 11.1 x 14.936.3 x 11.1 x 14.9
22.1 / 26.5
33.4 x 21.3 x 12.6
34.7 x 14.3 x 23.4
78.3 / 83.8
45.9
1/4 - 3/8
24.6
49.2
3.0
33.2 x 11.4 x 8.2
36.3 x 11.1 x 14.9
23.2 / 27.6
33.4 x 21.3 x 12.6
34.7 x 14.3 x 23.4
77.2 / 83.8
47.6
3.0
33.2 x 11.4 x 8.2
36.3 x 11.1 x 14.9
22.0 / 26.5
33.4 x 21.3 x 12.6
34.7 x 14.3 x 23.4
86.0 / 92.6
47.6
38.2 x 11.8 x 8.8
41.0 x 15.1 x 12.6
27.6 / 34.2
37.6 x 27.6 x 15.6
40.5 x 18.0 x 29.5
105.8 / 115.8
56.4
Copper / Aluminum with BLUE FIN Coating
1/4 - 1/2
24.6
65.6
1/4 - 1/2
24.6
65.6
1/4 - 5/8
24.6
82.0
3.8
4.2
42.4 x 12.8 x 9.7
34.2 / 41.9
38.6 x 31.1 x 16.8
42.6 x 19.2 x 33.7
142.2 / 153.2
77.6
1/4 - 5/8
24.6
82.0
6.3
53.2 x 12.8 x 9.9
41.9 / 51.8
38.6 x 31.1 x 16.8
42.6 x 19.2 x 33.7
154.4 / 165.4
84.7
1/4 - 5/8
24.6
98.4
7.4
53.2 x 12.8 x 9.9
56.7 x 16.6 x 14.556.7 x 16.6 x 14.545.2 x 16.3 x 13.8
41.9 / 51.8
38.6 x 31.1 x 16.8
42.6 x 19.2 x 33.7
161.0 / 172.0
91.7
1/4 - 5/8
24.6
98.4
Dehumidication
Indoor Unit dimension (WxHxD)
Indoor Package Dimension (LxWxH)
Indoor Weight (Net/Gross)
OUTDOOR UNIT
Outdoor Sound Level
Outdoor Unit Dimension (WxHxD)
Outdoor Package Dimension (LxWxH)
Outdoor Weight (Net/Gross)
Refrigerant / Charge R410A
Coil Type
INSTALLATION
Line Set Size (Liquid - Gas / Suction)
Pre-Charge Length
Max. Line Length
pt/hr
in
in
lbs
dB(A)
in
in
lbs
oz
in
ft
ft
1.7
31.1 x 10.8 x 7.8
20.9 / 25.4
TW09HQ1C2AO
53
33.4 x 21.2 x 12.6
34.6 x 14.3 x 23.4
62.8 / 68.4
24.7
1/4 - 3/8
24.6
49.2
1.7
31.1 x 10.8 x 7.8
34.0 x 10.6 x 14.434.0 x 10.6 x 14.4
19.8 / 24.3
TW09HQ1C2DO
52
30.5 x 21.3 x 12.6
34.6 x 14.3 x 23.4
66.2 / 71.7
24.7
1/4 - 3/8
24.6
49.2
3.0
33.2 x 11.3 x 8.2
36.2 x 11.0 x 14.9
22.0 / 27.5
TW12HQ1C2AO
53
33.4 x 21.2 x 12.6
34.7 x 14.3 x 23.4
67.3 / 72.7
31.8
3.0
33.2 x 11.3 x 8.2
36.2 x 11.0 x 14.9
23.1 / 28.6
TW12HQ1C2DO
53
30.5 x 21.3 x 12.6
33.5 x 14.3 x 23.4
69.4 / 73.0
30.0
38.1 x 11.8 x 8.8
40.9 x 15.1 x 12.5
29.7 / 36.4
TW18HQ1C2DO
37.6 x 27.6 x 15.6
40.5 x 18.0 x 29.5
95.9 / 105.8
Copper / Aluminum with BLUE FIN Coating
1/4 - 3/8
24.6
65.6
1/4 - 3/8
24.6
65.6
1/4 - 2/1
3.8
56
49.4
24.6
82.0
5.3
42.4 x 12.7 x 9.6
37.5 / 45.2
TW24HQ1C2DO
59
37.6 x 27.6 x 15.6
40.5 x 18.0 x 29.5
110.25 / 120.2
65.3
1/4 - 5/8
24.6
82.0
6.3
39.4 x 31.2 x 16.8
41.9 / 57.3
TW30HQ1B4DO
62
53.2 x 12.8 x 10.0
56.6 x 16.5 x 13.5
154.4 / 163.2
84.7
1/4 - 5/8
24.6
98.0
7.4
39.4 x 31.2 x 16.8
42.5 x 33.1 x 19.142.5 x 33.1 x 19.145.2 x 16.2 x 13.7
41.9 / 57.3
TW36HQ1B4DO
65
53.2 x 12.8 x 10.0
56.6 x 16.5 x 13.5
161.0 / 169.8
91.7
1/4 - 5/8
24.6
98.0
Min. Elevation
ELECTRICAL
Rated Current Cooling
Rated Current Heating
MCA
MOCP
Interconnecting Wire
10
Limited Warranty
ft
amp
amp
amp
amp
32.8
11.3
10.7
12
20
32.8
5.8
6.0
15
32.8
32.8
32.8
32.8
32.8
32.8
Min. Elevation
ft
32.8
32.8
32.8
32.8
32.8
32.8
32.8
32.8
ELECTRICAL
11.5
12.0
9
17
25
7 Years on Compressor / 5 Years on Parts
6.0
6.3
9
15
AWG 14/4
10.4
12.6
16
25
14.5
10.2
20
30
17
17.5
20
30
20
20.0
24
40
Rated Current Cooling
Rated Current Heating
MCA
MOCP
Interconnecting Wire
Limited Warranty
amp
amp
amp
amp
10.9
10.2
17
25
4.0
3.6
12.4
13.5
9
15
20
30
5.8
5.6
8.5
8.9
9
15
16
25
10.0
10.2
16
25
17
17.5
20
30
20.0
20.0
24
40
AWG 14/4
7 Years on Compressor / 5 Years on Parts
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