Toshiba XVR4-120-X, XVR16-120-X User Manual

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XVR

Digital Video Recorder

User Manual

model no.

XVR16-120-X

XVR16-60-X XVR4-120-X

Please carefully read these instructions before using this product.

Save this manual for future use.

27812AC

Surveillix™ XVR

User Guide

Manual Edition 27812AC – FEBRUARY 2007

Printed in USA

No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support Center. TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere; Windows, and Windows 2000 are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

LIMITED WARRANTY

DIGITAL VIDEO RECORDER

The Imaging Systems Division of Toshiba America Information Systems, Inc. ("ISD") makes the following limited warranties. These

limited warranties extend to the Original End-User ("You[r]").

Limited Two (2) Year Warranty of Labor and Parts

The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or

workmanship for a period of two years from the date of original retail purchase by the end-user. During this period, ISD will repair or replace a defective product or part with a new or refurbished item. The user must deliver the entire product to the Surveillix DVR Repair Facility. The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility. ISD reserves the right to substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.

Step-by-step Procedures - How to Obtain Warranty Service [1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at

www.toshiba.com/taisisd

[2] If there is a defect in material or workmanship, contact the Surveillix DVR Support Center at (877) 855-1349 [877-1-FIX] to speak to a

technical support representative and schedule service.

[3] Arrange for delivery of the product to the Surveillix DVR Repair Facility. Products must be insured and securely packed, preferably in the original shipping carton. A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a complete return street address and daytime telephone number. The Tracking Number should also be indicated on your documents. Charges for transportation and insurance must be prepaid by the end-user.

Critical Use Disclaimer

The product is not designed for any “critical applications.” “Critical applications” means life support systems, exhaust or smoke extraction applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage. Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.

Your Responsibilities The above warranty is subject to the following conditions: [1] You must retain the bill of sale or provide other proof of purchase. [2] You must schedule service within thirty days after you discover a defective product or part. [3] All warranty servicing of this product must be made by the Surveillix DVR Repair Facility. [4] The warranty extends to defects in material or workmanship as limited above, and not to any products or parts that have been lost or

discarded by user. The warranty does not cover damage caused by misuse, accident, improper installation, improper maintenance, or use in violation of instructions furnished by ISD. The warranty does not extend to units which have been altered or modified without authorization of ISD, or to damage to products or parts thereof which have had the serial number removed, altered defaced or rendered illegible.

ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply.

No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of ISD arising under this warranty or under any statute, or law of the United States or any state thereof, is hereby limited to one year from the date you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising under state law. Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by state law so the above provision may not apply to user. This warranty gives the user specific legal rights, and user may also have other rights, which may vary from state to state.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. Imaging Systems Division

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IMPORTANT SAFEGUARDS

1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instruction

2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the type of power supply to your home or business, consult product dealer or local power company

3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating, and these openings must not be blocked or covered. The product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.

4. Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products that produce heat.

5. Water and Moisture – Do not use this product near water. Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual

6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

7. Power Cord Protection – Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

8. Overloading – Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire or electrical shock.

9. Lightning – For added protection for this product during storm, or when it is left unattended and unused for long periods, unplug it from the wall outlet. This will prevent damage to the product due to lightning and power line surges.

10. Object and Liquid Entry Points – Never insert foreign objects into the XVR unit, other than the media types approved by Toshiba, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.

11. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious personal injury and serious damage to the product.

12. Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury.

13. Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious

damage to the product.

14. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious personal injury and product malfunction.

IMPORTANT SAFEGUARDS, continued

15. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions:

When the power-supply cord or plug is damaged.

If liquid has been spilled, or objects have fallen into the unit.

If the unit has been exposed to rain or water.

If the unit does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation.

If the unit has been dropped or the enclosure has been damaged.

When the unit exhibits a distinct change in performance – this indicates a need for service.

16. Servicing – Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or other hazards. Refer all servicing to qualified personnel.

17. Replacement Parts – When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.

18. Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to determine that the unit is in proper operating condition.

NOTES ON HANDLING

Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when shipping or moving, repackage the unit as it was originally received from the manufacturer.

Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for extended periods of time. Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the finish.

The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.

NOTES ON LOCATING

Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.

If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens, place the XVR unit away from the TV, radio, or VCR.

NOTES ON CLEANING

Use a soft dry cloth for cleaning.

For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the XVR unit.

If using a chemical saturated cloth to clean the unit, follow that product’s instructions.

NOTES ON MAINTENANCE

This XVR unit is designed to last for long periods of time. To keep the XVR unit always operational we recommend regular inspection maintenance (cleaning parts or replacement). For details, contact the nearest dealer.

NOTES ON MOISTURE CONDENSATION

Moisture condensation damages the XVR unit. Read the following information carefully.

Moisture condensation occurs during the following cases:

When this product is brought directly from a cool location to a warm location.

When this product is moved to a hot and humid location from a cool location.

When this product is moved to a cool and humid location from a warm location.

When this product is used in a room where the temperature fluctuates.

When this product is used near an air-conditioning unit vent

When this product is used in a humid location.

Do not use the XVR unit when moisture condensation may occur.

If the XVR unit is used in such a situation, it may damage discs and internal parts. Remove any DVD discs, connect the power cord of the XVR unit to the wall outlet, turn on the XVR unit, and leave it for two to three hours. After two to three hours, the XVR unit will warm up and evaporate any moisture. Keep the XVR unit connected to the wall and moisture will seldom occur.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

WARNING

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.

DO NOT OPEN THE CABINET.

REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

CAUTION

C A U T I O N

RISK OF ELECTRIC SHOCK

DO NOT OPEN

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of un-insulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instruction in the literature accompanying the product.

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RACK MOUNT INSTRUCTIONS

Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.

Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Circuit Overloading – Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

UL NOTICE

Underwriters Laboratories Inc. has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested for fire, shock and casualty hazards as outlined in UL’s Standard for Safety UL 60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects if this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.

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ix x xi

Table of Contents

PREFACE................................................................................................................................................................................. 1

About this Guide ................................................................................................................................................................ 1

Technician Notes ............................................................................................................................................................... 1

INTRODUCTION ...................................................................................................................................................................... 2

Product Description........................................................................................................................................................... 2

Features .............................................................................................................................................................................. 3

CONTROLS AND CONNECTIONS ......................................................................................................................................... 5

System Specifications ....................................................................................................................................................... 6

Front Panel Controls and LEDs ........................................................................................................................................ 7

Rear Panel Connectors...................................................................................................................................................... 8

16 Channel...................................................................................................................................................................... 8

4 Channel........................................................................................................................................................................ 9

GETTING STARTED.............................................................................................................................................................. 11

Identifying Included Components .................................................................................................................................. 12

Optional Components...................................................................................................................................................... 13

Keyboard Setup................................................................................................................................................................ 14

Keyboard and Mouse Setup............................................................................................................................................ 14

Monitor Setup................................................................................................................................................................... 15

Power Setup ..................................................................................................................................................................... 15

Connecting A Video Source to the XVR......................................................................................................................... 16

Connecting Sensors to the XVR ..................................................................................................................................... 17

16 Channel.................................................................................................................................................................... 17

4 Channel...................................................................................................................................................................... 17

Connecting Control Outputs to the XVR........................................................................................................................ 18

16 Channel.................................................................................................................................................................... 18

4 Channel...................................................................................................................................................................... 18

Looping Outputs .............................................................................................................................................................. 19

Looping Output Termination........................................................................................................................................... 19

16 Channel.................................................................................................................................................................... 19

Connecting a PTZ Camera .............................................................................................................................................. 20

Attaching the RS-485 Adapter....................................................................................................................................... 20

Turning On the XVR ......................................................................................................................................................... 20

Turning Off the XVR......................................................................................................................................................... 20

XVR BASICS.......................................................................................................................................................................... 23

Exporting XVR Settings................................................................................................................................................... 24

Importing XVR Settings ................................................................................................................................................... 24

Display Screen ................................................................................................................................................................. 25

Camera View..................................................................................................................................................................... 26

Recording Status Indicator ............................................................................................................................................. 27

Screen Division Menu...................................................................................................................................................... 28

SETUP OPTIONS................................................................................................................................................................... 31

Setup Overview ................................................................................................................................................................ 32

Setup Screen Overview ................................................................................................................................................... 32

Camera Setup................................................................................................................................................................... 33

Motion Setup .................................................................................................................................................................... 34

Create a Motion Area .................................................................................................................................................... 35

Activating an Alarm on a Motion Event.......................................................................................................................... 35

Clear Motion Area ......................................................................................................................................................... 35

Frame Setup Overview .................................................................................................................................................... 36

Frame Setup (4 Channel).............................................................................................................................................. 36

Frame Setup (16 Channel)............................................................................................................................................ 37

Schedule Setup ................................................................................................................................................................ 39

Recording Schedule ...................................................................................................................................................... 39

Sensor Schedule........................................................................................................................................................... 40

Create a Recording Schedule ....................................................................................................................................... 41

Create a Sensor Schedule ............................................................................................................................................ 41

Scheduling Alarm Events ......................................................................................................................................... 41

Emergency Agent Schedule ..................................................................................................................................... 41

Special Day Schedule ................................................................................................................................................... 42

Creating/Editing a ‘Special Day’ Schedule ............................................................................................................... 42

Deleting a ‘Special Day’ Schedule............................................................................................................................ 42

System Restart Setup ...................................................................................................................................................... 43

Alarm Setup...................................................................................................................................................................... 44

General Setup................................................................................................................................................................... 45

Voice Warning............................................................................................................................................................... 46

Intensive Recording Overview....................................................................................................................................... 46

How to Use Intensive Recording .............................................................................................................................. 46

Audio ............................................................................................................................................................................. 47

TV-Out Setup ................................................................................................................................................................ 47

Volume .......................................................................................................................................................................... 48

Auto Sequencing Setting............................................................................................................................................... 48

Network Setup.................................................................................................................................................................. 49

PTZ Setup ......................................................................................................................................................................... 50

Information ....................................................................................................................................................................... 50

Administrative Setup ....................................................................................................................................................... 51

Storage Check.................................................................................................................................................................. 52

Disk Management ......................................................................................................................................................... 52

User Management......................................................................................................................................................... 53

Add a New User ....................................................................................................................................................... 53

User Rank................................................................................................................................................................. 54

Changing the Administrator Password .......................................................................................................................... 54

Log Management / Log Export ...................................................................................................................................... 54

SEARCH................................................................................................................................................................................. 56

Search Overview .............................................................................................................................................................. 57

Play Controls................................................................................................................................................................. 58

Adjust the Brightness of an Image ................................................................................................................................. 59

Zooming in on an Image.................................................................................................................................................. 59

Zooming in on a Portion of an Image ............................................................................................................................. 59

Open Video from Saved Location................................................................................................................................... 59

Time Sync ......................................................................................................................................................................... 59

Clean Image...................................................................................................................................................................... 59

Daylight Savings Time..................................................................................................................................................... 60

Save to JPG or AVI........................................................................................................................................................... 60

Single Clip Backup........................................................................................................................................................... 61

Printing an Image............................................................................................................................................................. 61

Performing a Basic Search ............................................................................................................................................. 62

Index Search..................................................................................................................................................................... 62

Performing an Index Search.......................................................................................................................................... 63

Index Search Results Display................................................................................................................................... 63

Preview Search ................................................................................................................................................................ 64

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Performing a Preview Search........................................................................................................................................ 65

Graphic Search................................................................................................................................................................. 66

Performing a Graphic Search........................................................................................................................................ 66

Object Search................................................................................................................................................................... 67

Object Search Filter Information.................................................................................................................................... 68

Performing an Object Search ........................................................................................................................................ 68

Audio Playback ................................................................................................................................................................ 68

PAN / TILT / ZOOM................................................................................................................................................................ 70

Pan / Tilt / Zoom Overview .............................................................................................................................................. 71

Setting Up a PTZ Camera ................................................................................................................................................ 71

Attaching the RS-485 Adapter....................................................................................................................................... 71

Enable the PTZ Settings ............................................................................................................................................... 71

Advanced PTZ Setup ....................................................................................................................................................... 72

Creating and Viewing Preset Positions.......................................................................................................................... 73

Creating a Preset .......................................................................................................................................................... 73

Viewing a Preset ........................................................................................................................................................... 73

PTZ Address Settings...................................................................................................................................................... 73

Accessing PTZ Menus ..................................................................................................................................................... 74

Controlling a PTZ Camera ............................................................................................................................................... 75

Using the Graphical PTZ Controller............................................................................................................................... 75

Using the On-Screen Compass..................................................................................................................................... 76

Understanding Tours....................................................................................................................................................... 76

PTZ Tour Schedule ....................................................................................................................................................... 77

BACKING UP VIDEO DATA .................................................................................................................................................. 80

Backup Overview ............................................................................................................................................................. 81

NERO® Express ............................................................................................................................................................... 81

Backup Center Overview................................................................................................................................................. 81

General Backup Screen ................................................................................................................................................ 82

Clip Screen Overview.................................................................................................................................................... 83

Performing a General Backup......................................................................................................................................... 84

Performing a Clip Backup ............................................................................................................................................... 84

Performing a Scheduled backup .................................................................................................................................... 84

Specifying Scheduled Backup Drives............................................................................................................................ 85

LAN / ISDN / PSTN CONNECTIONS..................................................................................................................................... 88

LAN Overview................................................................................................................................................................... 89

Connecting to a LAN Using TCP/IP ................................................................................................................................ 89

Configuring TCP/IP Settings ......................................................................................................................................... 89

Connecting the XVR to a LAN....................................................................................................................................... 89

WEB VIEWER ........................................................................................................................................................................ 92

Web Viewer Overview ...................................................................................................................................................... 93

Configuring the Server for Remote Connection............................................................................................................. 94

Connecting to an XVR Using Web Viewer .................................................................................................................... 94

Closing the Web Viewer ................................................................................................................................................ 94

INCLUDED SOFTWARE SETUP........................................................................................................................................... 96

Emergency Agent Overview............................................................................................................................................ 97

Configuring the XVR...................................................................................................................................................... 97

Remote Software Overview............................................................................................................................................. 98

Remote Client Minimum Requirements......................................................................................................................... 99

Remote Client Recommended Requirements ............................................................................................................... 99

Remote Software Setup ................................................................................................................................................ 99

Installing Remote Software....................................................................................................................................... 99

Create a New Remote Connection ......................................................................................................................... 100

xiii

Configuring the XVR............................................................................................................................................... 101

Configuring the Server for Remote Connection...................................................................................................... 101

Access Remote Connection ................................................................................................................................... 101

digital verifier Overview................................................................................................................................................. 102

Installing the Digital Verifier......................................................................................................................................... 102

Using the Digital Verifier.............................................................................................................................................. 102

Backup viewer overview................................................................................................................................................ 103

Installing Backup Viewer ............................................................................................................................................. 103

Loading Video from DVD or Hard Drive ...................................................................................................................... 104

SCS overview ................................................................................................................................................................. 105

Configuring the Server for Remote Connection........................................................................................................... 105

Connecting to an XVR................................................................................................................................................. 105

SOFTWARE UPGRADES .................................................................................................................................................... 108

Network Recording UPGRADE ..................................................................................................................................... 109

Obtaining the Unlock Code ......................................................................................................................................... 109

Unlocking New Network Device .................................................................................................................................. 111

Connecting a Network Device ..................................................................................................................................... 112

xiv

xvi

PREFACE

ABOUT THIS GUIDE

This manual is a setup and maintenance guide that can be used for reference when setting up the XVR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit.

Toshiba reserves the right to make changes to the XVR units represented by this manual without notice.

The following text and symbols mark special messages throughout this guide:

NOTE: Text set off in this manner indicates topics of interests that can help the user understand the product better.

TIP: Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the XVR unit.

TECHNICIAN NOTES

WARNING: Only authorized technicians trained by Toshiba should attempt to repair this XVR unit. All troubleshooting and repair procedures that may be shown are for reference and minor repair only. Because of the complexity of the individual components and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. And any indications of component replacement or printed wiring board modifications may void any warranty

WARNING: To reduce the risk of electrical shock or damage to the equipment:

•••• Do not disable the power grounding plug. The grounding plug is an important safety feature.

•••• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

•••• Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the

computer.

CAUTION: To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front and back of the XVR unit.

INTRODUCTION

PRODUCT DESCRIPTION

A Surveillix XVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the XVR unit is more powerful than the analog recorders of the past.

The Surveillix XVR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure. Designed around Microsoft® Windows® XP, the server software offers unparalleled stability, security, and ease of use. Accordingly, your security investment has never been easier to maintain. Multiple users may simultaneously connect through any network connection for instantaneous live viewing, digital search, and off site video storage. Users can also connect remotely through DSL, Cable Modems, ISDN, or 56K dial-up. This powerful software enables users to establish recording schedules, create motion detection zones, use PTZ controls, and configure alarm inputs and outputs for each of the system's cameras. With the latest advancements in the XVR Server Software, searching and indexing your video archive has never been easier. Video can now be found, viewed, and exported in a number of file formats with just a few clicks.

The Surveillix XVR is high performance security product ready to meet today’s security demands.

FEATURES

Toshiba’s Surveillix XVRs include the following new features:

•••• Optimized and Designed for Microsoft® Windows XP Embedded®

•••• Supports up to 4 Relay Outputs on Alarm Activation

•••• Supports up to 16 Sensor Inputs for Alarm Control

•••• Remote System Operation & Configuration

•••• Supports Multiple Simultaneous Remote Connections

•••• PAN / TILT / ZOOM Controls

•••• Simultaneous Video Search, Playback and Backup

•••• Video Indexes for Easy Searching

•••• Multiple Levels of Security Access

•••• Up to 16 Looping Outputs

•••• Optional POS and ATM Support

•••• 1 Composite Output

•••• Up to 16 Camera Inputs

•••• Up to 2 Audio Inputs

•••• High Performance, Durable, Rack mount Case

•••• Output the Video to a NTSC/PAL Display

•••• Virtually Unlimited Storage Potential

•••• Digital Signature Support

•••• Continuous, Motion Detection, Alarm, Pre-Alarm, and Scheduled Recording Modes

•••• Hardware Watchdog

•••• 720x480 / 720x240 / 360x240 NTSC Recording Resolution

•••• 720x576 / 720x288 / 360x288 PAL Recording Resolution

CONTROLS AND CONNECTIONS

This chapter includes the following information:

•••• Input / Output Connector Locations

•••• Front Panel Controls and LEDs

•••• Rear Panel Connectors

SYSTEM SPECIFICATIONS

Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U Rack-Mount case

allowing easy storage of multiple XVRs for enterprise applications. Every Surveillix XVR unit comes equipped with the latest technology:

Intel® Pentium® IV Processor

10/100 Network Interface Card (NIC)

512 MB of System Memory

128 MB Video Card

DVD±RW Recorder

250 GB Video Storage Drive (minimum)

FRONT PANEL CONTROLS AND LEDS

The front panel of the XVR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement.

The most common components and buttons are shown below:

DVD±RW Drive

Hard Drive Activity LED

Power LED

USB Ports

Cooling Fan Intakes

REAR PANEL CONNECTORS

The rear panel of the XVR unit contains the connectors used to attach cameras, sensors, and relays to the XVR. Below are diagrams

that outline the location and description of each connector:

16 Channel

1 Input for BNC Connector Cable 11 DB-9 Serial Input 1v

2 BNC Connectors for Video Input 12 LPT Parallel Printer Port

3 Sensor Inputs 13 DB-9 Serial Input 2

4 75 Ohm Looping Output Termination Switch 14 USB Ports

5 Control Alarm Outputs 15 RJ-45 Network Jack

6 RCA Video Out 16 Audio Line In – line level

7 Cooling Fan 17 Audio Speaker Out

8 IEEE AC Power Connector 18 Audio Microphone In (not used)

9 PS/2 Mouse Input 19 RS-485 Interface

10 PS/2 Keyboard Input 20 Power Switch

4 Channel

1 BNC Connectors for Video Input 10 USB Ports

2 Serial Input to connect Audio and Spot Monitor Cable 11 RJ-45 Network Jack

3 Cooling Fan 12 Audio Line In (not used)

4 IEEE AC Power Connector 13 Audio Speaker Out

5 PS/2 Mouse Input 14 Audio Microphone In (not used)

6 PS/2 Keyboard Input 15 RS-485 Interface

7 DB-9 Serial Input 1 16 Sensor Inputs / Relay Outputs

8 LPT Parallel Printer Port 17 Power Switch

9 DB-9 Serial Input 2

GETTING STARTED

This chapter includes the following information:

•••• Included Components

•••• Setting the XVR Hardware

•••• Optional Components

IDENTIFYING INCLUDED COMPONENTS

Surveillix™ XVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure

everything has been properly included with the new XVR unit. If any of the following items are missing, contact the dealer to arrange a replacement.

XVR Unit Mouse Keyboard

Repair Disc/ Software Disc Power Cable PTZ Adapter

BNC Connector Cable

(16 Channel Only)

Audio/Spot Monitor Cable

(4 Channel Only)

Rack Mount Attachments with

Screws

XVR

Digital Video Recorder

UserManual

model no.

XVR16-120-X

XVR4-120-X

XVR4-60-X

Please carefully read these instructions before using this product.

Save this manual for future use.

XVR Key XVR Manual

OPTIONAL COMPONENTS

To fully utilize the XVR unit’s potential; several optional Surveillix components are listed below. Contact the dealer for more

information.

1 GB-NIC Gigabit Network Card

Increase data transfer rate with a faster network card

2 NP-FM56USB 56K External Modem

This 56K modem allows the user to connect the XVR to a standard phone line. Using this modem, either connect the unit to the Internet or allow a direct XVR to computer connection.

3 PW-UPS UPS Power Backup

UPS Power Backups allow your XVR unit to remain fully functional even in the event of a power failure. UPS Power Backups also even the fluctuating power current out to provide a consistent, reliable power flow. This creates a stable environment for the XVR unit and reduces failure.

4 NP-4PKVM 4 Channel KVM Switch

The 4 Channel KVM switch allows you to have multiple boxes (up to 4) using only one keyboard, mouse and monitor. You can simply

switch between the XVR units using the keyboard.

5 PC-POS01 POS Interface

6 PC-ATM01 ATM Interface

7 P1550LA 15” LCD Monitor

15” Flat screen monitor.

8 P1750LA 17” LCD Monitor

17” Flat screen monitor.

9 P1950LA 19” LCD Monitor

19” Flat Screen monitor

KEYBOARD SETUP

To attach the keyboard to the XVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine.

The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information.

KEYBOARD AND MOUSE SETUP

To attach the mouse to the XVR unit, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The

mouse PS/2 Port can be identified by the green color.

The mouse uses a cursor called a pointer. Pointers come in many different shapes but are most commonly shaped like an arrow.

The mouse has two buttons: a left button and a right button. Quickly pressing and releasing one of these buttons is called clicking.

Sometimes you will need to double-click – or click the same button twice quickly.

In this manual:

Click means to position the mouse cursor over an item and to single click the left button.

Right click means to position the mouse cursor over an item and to single click the right button.

Double-click means to position the mouse cursor over an item and to click the left button twice.

Select means to position the mouse cursor over a radio button, checkbox, or list item and click on it.

The scroll wheel in between the two buttons is used for added navigation functionality. By moving the wheel with index finger

(scrolling), quickly move through multiple pages, lines, or windows. The wheel may also function as a third button allowing the user to quickly click or double-click an icon or a selected item

Scroll Button / Third Button

Right Button

Left Button

MONITOR SETUP

The XVR may have one or both of the following connections available for monitors which can be used individually or in tandem.

SVGA Output To VGA Monitor.

S-Video Output To TV/VCR.

Attach the monitor or monitors to the rear of the XVR unit using the cable supplied by the monitor manufacturer. Refer to the monitor

manual for detailed information on how to setup and use it.

NOTE: The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit

POWER SETUP

WARNING: To reduce the risk of electrical shock or damage to the equipment:

Do not disable the power grounding plug. The grounding plug is an important safety feature.

If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer.

CONNECTING A VIDEO SOURCE TO THE XVR

There are different types of Video Sources that can be plugged into the XVR unit including DVD players, VHS players, and CCTV Cameras. The back of the XVR unit contains up to 16 video inputs depending on the XVR model. The connectors use the BNC standard.

16 Channel XVR

4-Channel XVR

The video inputs are RG-53 BNC connectors. Plug one end into the video source (DVD, Camera, etc.) and plug the other end into the desired BNC input on the XVR unit.

CONNECTING SENSORS TO THE XVR

Each XVR unit may have up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device,

glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software.

There are 4 Common Grounds (-) and 16 sensor inputs (+). There is no power supplied to the ports so an external power supply must

be used if power is necessary.

16 Channel

Common Ground

Sensor Inputs

4 Channel

Sensor Inputs

Common Ground

CONNECTING CONTROL OUTPUTS TO THE XVR

Each XVR unit may have up to 4 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers,

Lights, and any other relay activated device. There is no power supplied to the ports. Use an external power supply if necessary.

16 Channel

Siren, Alarm, Outside Relays

(+)

(-)

External Power Supply (DC 12V)

4 Channel

Siren, Alarm, Outside Relays

Use 12V, below 300mA. For controlling lights or other devices, use another external relay.

Maximum voltage is 24V AC @ 1 amp

Output uses a Form C Relay

(+)

External Power Supply (DC 12V)

(-)

LOOPING OUTPUTS

The 16 Channel XVR unit may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to

be terminated. The outputs are located on the BNC Connector Cable. Attach the cable to the input for the BNC Connector Cable highlighted below.

The Video inputs are RJ-59 BNC connectors. Make sure there is a video source connected to the input and then connect a cable to

the Channel Out. The looping outs can be connected to video monitors or combined with adapters to connect to VCR’s.

LOOPING OUTPUT TERMINATION

When terminating the outputs becomes necessary, the XVR unit has built in termination that allows you to select individual outputs to

terminate individually. It is not always necessary to terminate the output when using it. It is dependant on the device with which you are connecting it to. As a rule, if the image appears distorted or virtually unviewable, it most likely needs to be terminated.

16 Channel

ON Not connected to a monitor (Normal)

OFF Connected to a monitor (Looped)

Always leave the dipswitch set to the ON position when the Looping Outputs are not used.

RS-485

Ground

CONNECTING A PTZ CAMERA

Setting up a PTZ Camera is simple. The XVR unit comes preassembled with an internal PTZ adapter. The cabling may be run up to

4,000 ft using 22 Gauge Twisted Pair.

It is important to understand how the PTZ connects to the XVR. The XVR outputs an RS-232 signal and converts in to an RS-422/485

signal which is then sent to the PTZ camera.

Attaching the RS-485 Adapter

1. Locate the PTZ adapter cable.

2. Connect the two wires of the PTZ adapter to the PTZ camera.

The red wire on the adapter should connect to the RX+ on the PTZ and the brown wire should connect to the RX-.

3. Connect the other end of the adapter to the XVR unit as shown

4. Assign the PTZ camera an ID number that coincides with the

number assigned to it by the XVR unit.

Example: If the camera is plugged into input number 5, set the PTZ unit to ID number 5.

Signal Line (+)

Signal Line (-)

TURNING ON THE XVR

1. Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the XVR unit.

2. Turn on the Power Switch located in the rear of the XVR unit.

3. The XVR will run a series of self-tests. After two or three minutes, a series of messages may be displayed as the various

hardware and software subsystems are activated. Under normal circumstances, users should not be asked to respond to these messages. If asked to respond to the messages (adding a Printer, Monitor, etc for the first time) follow the instructions carefully.

4. Startup is complete when the Surveillix™ XVR software is finished loading and displays the main menu screen.

TURNING OFF THE XVR

1. Click the Exit Button on the main menu screen of the XVR software.

2. Select Power Off from the drop down menu, which appears in the Power Off prompt, and click OK.

The XVR unit may take several minutes to shut down completely.

CAUTION: Always be sure to follow the proper procedures when turning off the power to the XVR unit. NEVER disconnect the power

to the XVR unit while it is still running or in the process of shutting down. Doing so can cause data loss, file corruption, system instability and hardware failure.

XVR BASICS

This chapter includes the following information:

•••• Exporting Settings

•••• Becoming familiar with the Display screen

•••• Defining Screen Divisions

EXPORTING XVR SETTINGS

Exporting XVR settings can help configure multiple DVRs quickly or reconfigure a unit that has failed. Some things must be kept in

mind when using this feature.

You cannot use this function on:

1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display

2. Click Start > Programs > Surveillix > VFormat

3. Click the Export Button in the System Settings tool section.

• XVRs that are different models.

• When upgrading from certain software versions. You cannot use this feature when upgrading from

v1.x to v2.x

Screen section later in this chapter)

4. Select a location to save the settings file and click Save. The DVR Utility will export the XVR settings and automatically close.

5. Click the OK Button to close the VFormat Utility.

IMPORTING XVR SETTINGS

1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display

Screen section later in this chapter)

2. Click Start > Programs > Surveillix > VFormat

3. Click the Import Button in the System Settings Tool section.

4. Select the location of the settings file to import and click Open.

5. Click Yes to import the data file.

6. Click the OK Button to close the VFormat Utility.

DISPLAY SCREEN

Each time the XVR is started, the program defaults to the Display screen. The following diagram outlines the buttons and features

used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time.

1 Search Opens the Video Search Display.

2 Backup Displays the Backup Center Window.

3 PTZ Opens the Pan / Tilt / Zoom Controller

4 Setup Displays Setup Menu, from which all customizable settings can be edited.

5 Login Allows you to login as a different user.

6 Exit Displays several options, including Shut Down, Restart, and Restart in Windows Mode.

7 Current User Displays the name of the user currently logged onto the XVR.

8 Remote Client Status Displays users connected remotely to the XVR unit.

9 Relay Fires the Output Relay.

10 Sensor Status Bar Displays Alarm Status for each Sensor Inputs.

11 Screen Division Buttons Allows the view of one or more sets of cameras at a time. They are organized in several

different groups such as 1x1, 4x4, and 8x8.

12 Date/Time Displays current date and time. This date and time is stamped onto the recorded video

and is displayed whenever the video is played back.

CAMERA VIEW

The Camera status for each camera is displayed next to the Camera number (or name) on the Video Display Area. The following are

INSTANT

1 Camera Number and Name Displays the camera number and the custom name given to the camera.

2 Recording Status Displays the current recording status of the camera using symbols.

3 Special Recording Displays text relating to the type of recording that is occurring.

RECORDING STATUS INDICATOR

The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different

states for each camera:

There are two types of XVR Special Recording. Text is displayed on the camera indicating what type of Special Recording is

SENSOR Sensor is displayed when a sensor, associated with a given camera, is activated.

INSTANT Instant Recording is a manual activation of the recording for the selected camera. Regardless of the recording method,

Recording Displayed when the camera is currently being recorded to the XVR unit.

Motion Detection Displayed when a camera (set up for motion detection) detects motion.

Display Displayed when the camera is currently not being recorded to the XVR unit.

activated.

Instant Recording will start the camera recording and also flag the video for future searches using the Index Search feature. INSTANT is displayed when a user activates the instant recording option. Double Right-Click the video display to activate and deactivate the Instant Recording option.

SCREEN DIVISION MENU

The Screen Division Menu allows you to view cameras in groups such as two by two, three by three and four by four. The button

options are shown below.

1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu.

2nd Four Cameras View – Displays cameras 5-8 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu.

3rd Four Cameras View – Displays cameras 9-12 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu.

4th Four Cameras View – Displays cameras 13-16 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu.

1st Nine Cameras View – Displays cameras 1-9 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu.

2nd Nine Camera View – Displays cameras 8-16 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu.

Multi-Camera View – Displays a group of cameras within the Video Display Area.

All Camera View – Displays all 16 cameras within the Video Display Area.

Multi-Camera View – Displays a group of cameras within the Video Display Area.

Full Screen – The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the monitor. When this is selected, no menu options are visible. You can activate the Full Screen Option by clicking on the Full Screen Button within the Screen Division Menu. You can deactivate Full Screen mode by right clicking on the screen.

Auto Sequence – Sequences through the Screen Divisions sets. For example, selecting the 1A and then the Loop Button will sequence through 1A, 2A, 3A, 4A and then repeat. This option is not available for the 7, 10 and 13 screen divisions.

SETUP OPTIONS

This chapter includes the following information:

•••• Setup Overview

•••• Channels

•••• Color

•••• Schedule

•••• Speed

•••• Motion Detect

•••• Password

•••• Pan/Tilt

•••• Audio

SETUP OVERVIEW

The Setup options allow you to optimize your XVR unit by adjusting things like camera names, reboot schedules, recording schedules

and more. It is extremely important that you setup your XVR correctly for several reasons.

•••• Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is

saved on the XVR and keep it longer. You can optimize the type of recording done by adding motion detection to this as well, again increasing the amount of useful video.

•••• XVR Access – By setting up the access passwords you can tightly control the types of access an individual may have. This

ensures the security and integrity of the XVR unit.

•••• Camera Naming – By naming each camera you can easily identify the location and any other pertinent information that may be

helpful simply by viewing it on the Video Display Area.

•••• Adjusting Camera Color – By adjusting each camera’s color settings you can optimize the clarity and detail that is recorded.

SETUP SCREEN OVERVIEW

1 Setup Options Toggle between different setup options

CAMERA SETUP

1 Name Accepts a user defined name for the selected camera

2 Bright Adjusts the Brightness of the selected camera.

3 Hue Adjusts the Hue of the selected camera.

4 Contrast Adjusts the Contrast of the selected camera.

5 Adjust Default Adjusts the color settings for the selected camera back to the System default.

6 Adjust All Default Adjusts the color settings for ALL cameras to the System default.

7 Apply to all Channels Applies current settings to all camera channels.

MOTION SETUP

The XVR unit allows the user to adjust several different Motion Settings and create motion detection areas.

1 Beep on Detect When motion is detected an alarm sounds.

2 Full Screen Pop-Up When motion is detected, the camera displays in full screen mode.

3 Clear Clears all Motion Regions on the selected camera.

4 Apply to all Channels Applies the current motion regions to all camera channels

5 Sensitivity Adjusts the sensitivity within the designated Motion Area.

6 Alarm Output Enables the Alarm Output. The Alarm Output defaults to Control Output #16; the System

designated default for an external alarm

7 Pre Alarm Adjusts the amount of seconds recorded before an alarm event.

8 Post Alarm (Motion) Adjusts the amount of seconds recorded after a Motion alarm event.

9 Post Alarm (Sensor) Adjusts the amount of seconds recorded after a Sensor alarm event.

10 Regular Interval Recording Select to enable recording at the interval specified in the time box.

Create a Motion Area

1. Place the mouse pointer at the upper left hand corner of

the area to designate, click and hold down the left mouse button, drag the mouse. Let go of the button when the Motion Area is the size desired.

2. Create up to five Motion Regions per camera. Resize

and move them by dragging the sides and corners of the Motion Area.

Activating an Alarm on a Motion Event

1. In the Motion Setup window, select a camera to edit from the drop down

2. Create a motion area.

3. Select the Alarm Output box.

4. Select a Control Output to activate for the selected camera.

5. Select the duration you wish the Control Output to be activated for when a

Motion event occurs.

Clear Motion Area

To Clear all Motion Regions on the selected Camera click the Clear Button

FRAME SETUP OVERVIEW

The Frame Setup Menu allows configuration of the PPS, resolution, quality, and sensitivity of camera channels. When configuring the

PPS sliders the BLUE slider represents the PPS the XVR will record during intensive recording and have available for transmitting to remotely connected systems. The RED slider represents the PPS that will be recorded by the XVR under normal recording conditions.

The total PPS of all blue sliders may not exceed the recording PPS of the XVR unit. The PPS of a red slider may not exceed that of the blue slider for the same channel. The dual sliders allow configuration of the XVR to record at a lower PPS while still being able to transmit at a higher PPS to remote connections.

Ex. If a camera channel is set to 25 PPS (blue) and 7 PPS (red), the XVR will record at 7 PPS and users viewing live video remotely can receive up to 25 PPS.

Frame Setup (4 Channel)

1 Video Format Displays the Video Format (NTSC/PAL).

2 Set Default Resets all camera settings to their default values.

3 Number of Frames Displays the number of PPS that are selected for recording.

4 Frame Select Move the slider to select the number of PPS to record

5 Resolution Sets the recording resolution of the camera channel.

6 Quality Sets the quality of the video recorded by XVR. Lower quality video has a smaller file size

but appears more pixilated.

7 Sensitivity Sets the Keyframe refresh rate. Adjusting this setting can have negative effects on video

quality. Do not change from default setting unless instructed by a system administrator.

8 Video Out Enables video from selected cameras to be viewed on spot monitor display.

9 Video Out Time Select the amount of seconds each camera will be displayed on spot monitor

Frame Setup (16 Channel)

1 Video Format Displays the Video Format (NTSC/PAL).

2 Camera Number Adjust the recorded Pictures Per Second by sliding the bar to the left and right.

3 Number of Frames Displays the number of frames that are selected for each camera.

4 Set Default Resets all camera settings to their default values.

5 Frame Select Adjusts the frames for each camera. The blue slider designates the number of pictures a

second that can be captured by the selected camera, while the red slider designates how many pictures can be recorded by the designated camera.

6 Resolution Displays the available Resolution options. The same resolution will be used for all

cameras.

7 Quality This setting affects the quality of the video. Increasing the quality of the camera can

reduce the amount of pixilation within the image considerably, but also increases the file size.

8 Sensitivity The sensitivity adjusts the rate at which the Keyframe refreshes. This option directly

affects the codec used to record the video. Adjusting this setting can have drastic negative effects on the quality of the video. It is highly recommended that this setting be left at the default setting unless so instructed by a system administrator.

9 Video Out Enables video from selected cameras to be viewed on spot monitor display.

10 Video Out Time Select the amount of seconds each camera will be displayed on spot monitor

SCHEDULE SETUP

Recording Schedule

The Recording Schedule Window allows the user to create different recording schedules based on the day, time, and type of recording

desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the XVR to restart periodically.

1 Day of the Week Selects the day of the week for the schedule being made.

2 Day Selection Mode Choose between Single Day and Multi Day Selection.

3 System Restart Setup Displays the restart options. The XVR unit allows you to specify the unit to be

automatically restarted one or more days a week.

4 Recording Schedule Window Displays and allows the user to edit the current Recording Schedule.

5 Recording Mode Selects the Recording Mode. The Recording Modes are No Recording, Continuous

Recording and Motion Recording.

6 Special Day Recording Create special recording schedules for specific days.

7 Emergency IP Setup Configure IP addresses to be notified based upon certain Alarm-related criteria. NOTE:

This function relies upon the use of the Emergency Agent Software

Sensor Schedule

The sensors will supersede all other types of recording modes (Motion, Continuous, No Recording). Regardless of the recording

schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged and searchable using the Index Search Mode. Cameras are associated to sensors in the Camera Setup Menu.

1 Recording Toggles to the Recording Window (default)

2 Day of the Week Selects the day of the week for the schedule being made.

3 Single Selection Mode Toggles between Multi and Single day selection

4 Special Day Recording Toggle between Special Day Mode and Normal Day Mode.

5 Recording Schedule Window Displays and allows the user to edit the current Recording Schedule

6 Enable/Disable Enables the selected sensor for the time period specified

7 Use Enables/Disables the user defined Emergency IP Address.

8 Emergency Time Specifies the amount of time (in seconds) to transmit the video to the Emergency Agent

Software.

9 Emergency IP Specifies the IP Address of the PC running the Emergency Agent software

10 Event Define: motion as an Alarm Event, whether to transfer the Alarm Event to the SCS Multi-

Site Software, and/or whether to send video to the Emergency Agent software.

Create a Recording Schedule

1. Select a day to begin creating the schedule for -or- Select the Day Selection Mode Button, enabling

Multi Day Selection, to create the same schedule for multiple days.

2. Highlight the Time-Blocks within the Recording Schedule Window for the camera(s) selected to schedule. Once the desired

Time-Blocks are highlighted, click a Recording Mode Button. The Time-Blocks should now appear Blue for Motion, Yellow for Continuous and White for No Recording

NOTE: Leave cameras recording with Sensor Detection set to No Recording for the specified time block(s).

Create a Sensor Schedule

1. Select the Schedule Menu option and select the Sensor Radio Button. Select a single day or click the Day Selection Mode

Button to include multiple days in the schedule.

2. Highlight the Time-Blocks within the Recording Schedule Window for the sensor(s) to enable and schedule. Once the time

blocks are highlighted click the Enable Button. The time block will now appear red.

Scheduling Alarm Events

There are three types of Alarm Events:

ALARM EVENT: This option logs the Alarm Events on the local server.

CENTRAL STATION: This option sends the Alarm Events to Central Station software.

EMERGENCY AGENT: This option sends the Alarm Event to the Emergency Agent software.

Motion can be designated as an Alarm event. Often motion does not need to be treated as an Alarm event. Ex: During work hours

motion that occurs is expected and should not be treated as an Alarm. However, after business hours are over, any motion that occurs should be treated as an Alarm.

1. Select the Schedule Menu – Select either Recording or Sensor

2. Highlight time blocks in the schedule that have been set to Motion (or Sensor) and click the desired Event buttons (Alarm Event,

Central Station, Emergency Agent). A corresponding letter will display in the selected time blocks

Emergency Agent Schedule

Video recording triggered by motion or sensor events can be sent to the Emergency Agent software.

1. Enable the Emergency Agent Event (see Scheduling Alarm Events above)

2. Enter the IP Address of a PC running the Emergency Agent software in the IP Address

3. Select the box next to the IP Address to enable it. Only one IP Address is supported at a time.

4. Enter the recording duration (in seconds) in the Emergency Time field.

5. See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software.

Special Day Schedule

The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as

Holidays, Special Events, etc.

1 Special Day Schedule Displays the current saved Special Days.

2 Special Day Mode Enters / Exits the Special Day Mode. Once in Special Day Mode you can create, edit and

delete Special Days.

3 Save Special Day Saves the selected Special Day Schedule.

4 Delete Special Day Deletes the selected Special Day Schedule.

5 Date Menu Displays the current day of scheduling and allows selection of Special Day date.

Creating/Editing a ‘Special Day’ Schedule

1. Click the Normal Day Mode Button to enable the Special Day Mode.

2. Select a day by typing the date or clicking the arrow to the right of the Date Bar.

3. Highlight the time-blocks within the Recording Schedule Window for the camera(s) selected to schedule. Once the desired Time-

Blocks are highlighted, click a Recording Mode Button.

4. When finished creating the schedule click the Save Special Day Button. The special day should now appear as a date in the

Special Day Schedule.

Deleting a ‘Special Day’ Schedule

1. Select a Special Day from the Special Day Schedules

2. Click the Delete Special Day Button.

SYSTEM RESTART SETUP

System Restart Setup allows the user to define a schedule wherein the XVR automatically restarts according to specified parameters.

1 Day of the Week Displays the day for the settings being adjusted.

2 Enable Enables the XVR to shut down the computer at the time specified. This option alone does

NOT restart the XVR, it just turns it off.

3 Restart / OFF Enables the XVR to restart itself once it has been shut down.

4 Time Specifies the time to Shut Down or Restart the XVR unit.

ALARM SETUP

The Sensor and Output Window allows you to enable, disable and configure Sensors and Control Outputs.

1 Type Selects whether the Sensor will be Normally Open (NO) or Normally Closed (NC).

2 Delay Adjusts the amount of time (in seconds) to ignore the sensor if it is continuously activated.

3 Relay Selects the Control Output to activate once the Sensor has been tripped. Users can

select multiple Control Outputs by placing a comma between numbers.

4 Onscreen Keyboard Clicking this button brings up an onscreen keyboard.

5 Hybrid Sensor Setup Allows users to configure Hybrid (IP) Sensors (requires a software upgrade)

6 Sensor Preset Allows users to create and name sensor presets.

GENERAL SETUP

1 Video Loss Alarm Allows you to customize the settings in the event of video loss

2 Voice Warning Select a custom sound to play when a Motion or Sensor Event occur.

3 Intensive Recording Enables increased resolution and pictures per second on a Motion or Sensor Event.

4 Beep on Login Fail Enables the XVR to beep continuously in response to a failed login attempt. Only an

authorized login will stop the beeping.

5 Audio Enable audio capture on available channels

6 TV Out Setup Allows the user to enable cameras and settings for video output to a monitor display.

(Upgrade Option)

7 Volume Adjusts the Speaker Volume or Mute all speakers

8 Sequence Setting Allows the picture to the Video Out to automatically cycle through channels at a set speed.

Ex: .Cycle through channels 1-6 at 4 second intervals.

9 Display Allows the user to enable the Motion Detection Area Box, the Sensor Status Bar and the

Control Status Bar on the Main Display Screen and adjust the On Screen Display font size for cameras.

Voice Warning

The XVR unit allows users to play a sound file when either a Motion event or Sensor event occur. This file can be a custom created

sound file that is unique to the application. The selected WAV file is played through speakers attached to the XVR unit.

1 Open Select the location of the .WAV file to use.

2 Motion Event Enables the Voice Warning on Motion events.

3 Sensor Event Enables the Voice Warning on Sensor events.

4 Play Selected WAV Plays the selected .WAV file.

Intensive Recording Overview

The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using

sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to 360x240 and the Pictures Per Second to a user-specified level. This guarantees that the Pictures Per Second and Resolution will be set correctly and not exceed the XVR limitation.

1 Intensive On-Sensor Enables Intensive Recording to Sensor events.

2 Intensive On-Motion Enables Intensive Recording to Motion events.

How to Use Intensive Recording

The Intensive Recording option is set up as ‘All or Nothing’. This means that once enabled (associated with sensors); all cameras

associated with sensors will activate the Intensive Recording.

To activate the Intensive Recording option, follow these steps.

1. Inside Camera Setup, select the camera to use and enable the sensor to associate with it.

2. Click on General Setup. Enable the Intensive-on-Sensor and/or Intensive on Motion options.

3. Open the Schedule Setup. Select the Sensor Radio Button.

4. Enable the sensor by creating a schedule for it

5. Click the Apply Button and exit out of setup.

Audio

A 16 channel Surveillix XVR is capable of recording up to 2 channels of audio, a 4 channel XVR can record up to 4 channels.

AUDIO FEATURES:

•••• 8000 Hz playback in Live Mode

•••• Up to 48000 Hz playback in search mode

•••• Mono Sampling

DATA SIZE (Per channel)

•••• 1 Second: 1625 bytes

•••• 1 Minute: 97,500 bytes

•••• 10 Minute: 975,000 bytes

•••• 1 Hour: 5,850,000 bytes

•••• 1 Day: 140,400,000 bytes (Approx 140MB)

Click the Audio Capture Channels boxes to enable recording and adjust the Gain to the desired level.

16 Channel 4 Channel

TV-Out Setup

The XVR unit features an optional TV-Out functionality which allows users to output video from any number of cameras, in sequence,

to a television or monitor display.

1 Port Select the TV Out Port to use

NOTE: Each Port must be configured individually, i.e. one after the other.

2 Camera Check Box Check each camera to display through the TV-Out port.

3 Motion Event Checking this box causes a camera to display immediately when a motion event occurs.

4 Use Check Box Check this box to enable TV-Out functionality for the selected port.

5 Sensor Event Checking this box causes a camera to display immediately when a sensor event occurs.

6 Event Holding Time The amount of seconds for a camera to display after an event, such as motion, occurs.

7 Auto Switching Time The amount of seconds to pass between the switching of cameras.

Volume

The volume control allows fine tuning of the volume settings on the XVR.

Volume Options:

•••• Slider Controls – Used to adjust the literal volume for the

respective devices listed.

•••• Mute Checkbox – Check the mute box to mute volume on

any of the device columns or check the Mute All checkbox to mute all volume on the XVR.

Auto Sequencing Setting

Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot-Monitor out signal is

used to display on a spot monitor. Auto Sequencing conveniently displays video channels and at specified intervals, sequences through each selected channel.

1 Division Tabs These three tabs present the various division options for Auto Sequencing.

Ex: 4 division creates a quad-display.

2 Channel Selection Click each channel to include in Auto Sequencing.

3 Select All Clicking this button causes all channels to be included in Auto Sequencing.

4 Auto Sequencing settings This area allows users to define settings for Auto Sequencing. Custom Mode allows users

to define non-standard divisions. Skip 0 FPS Channel causes cameras with no video signal to be skipped. The Interval Menu allows users to select the interval (in seconds) between switching Cameras.

5 Division selections Each Division Section allows the user to define which cameras will be included in the

sequence. Check individual Cameras to include in the Auto Sequence.

NETWORK SETUP

Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent

and enable Remote Access.

1 Disable Remote Control Enables or disables access to the XVR from remote connections.

2 Quality Adjusts the resolution quality when transferring video to a remote client.

3 Resolution Adjusts the resolution of the images being sent to remote clients. By setting the resolution

low, the images will be sent faster, however, the image quality will be reduced considerably.

4 Network Setup Specifies the Ports to use when transferring data.

5 Web Function Enables the use of the Web Viewer interface.

6 View IP Address Allows the user to view the IP configuration of the XVR.

7 Transport Rate Transport Rate is essentially a bandwidth throttle. This throttle is based on percentage of

free network.

8 PPP Setup (Emergency) Defines the modem and PPP information to dial to a remote client when the Emergency

Agent is activated.

9 Two-way Audio

Communication

10 Keyboard Control Enables the use of RS-232 Keyboards with the XVR.

Enables Two-Way Audio communication between the XVR and a remote location.

PTZ SETUP

The PTZ Setup Window allows enabling of PTZ cameras, creation of Presets, creation of Tours, and adjustment of camera speed

settings. Many options listed here are features only available on selected cameras. Refer to the PTZ chapter in this manual for further information on setting up PTZ cameras and setting PTZ options.

INFORMATION

The Site Information Window allows users to define the site code necessary for connecting to remote software, save comments

relative to the XVR and store tech support and contact number information.

1 Drive Information Displays the Total Space and Free Space of the Drives installed in the XVR.

2 Site Version Displays the XVR Software version.

3 Contact Number Displays a user specified Contact Phone Number.

4 Tech Support Displays the Tech Support Phone Number.

5 Site Information Displays misc. information about the XVR.

6 Site Code A user-specified unique identification name that is used by other XVR software to connect

to the XVR. (Remote, Emergency Agent, SCS)

7 Notes Enter comments relative to the description of this XVR.

ADMINISTRATIVE SETUP

The Log Viewer displays detailed information about the XVR, including Shut Down and Restart information, User Logins and

Recording problems and failures. This can be a valuable tool to Administrators.

1 Calendar Displays the days with Log information in a bold format

2 Log Selection Displays the Hardware Log file information which includes Scan Disks, and system

recording successes and failures.

3 Log View Displays information pertaining to Logins, reboots and non system events.

4 Export Allows the log files to be exported in one to seven day increments.

5 Data Management Allows the user to change the XVR’s preferred method of Data Storage

6 Remove USB Device Click to safely remove a connected USB device

7 Disk Management Opens the Windows Disk Management console.

8 User Management Opens the User Management window, allowing the user to define user permissions,

passwords and restrictions.

STORAGE CHECK

The Storage Check allows users to configure E-mail alarms, assign users to E-mail alarms and configure storage checks on the

Surveillix XVR.

1 General Configure E-mail alarms for the Surveillix XVR.

2 Users Configures which users will receive E-mails on alarm events

3 Storage Check Configures when storage checks will be performed and their frequency.

4 Recording Data Check Configures when recording checks will be performed and their frequency.

5 Alarm Event Configures when general alarms will be sent.

Disk Management

The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard

Disk Drives in the XVR. This window is often used to troubleshoot an XVR, or verify the amount of Hard Drive storage installed. For more information about Disk Management, consult a Windows XP manual.

User Management

The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned

different privileges to limit the usage of the XVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User Management Console.

1 Select User Click to select the appropriate user.

2 Add/Update/Delete User Allows adding a new user, updating a current user or deleting a current user.

NOTE: The Delete User Button immediately deletes the user – use cautiously

3 User Auto Log Off Enable Auto Log Off after specified amount of minutes of inactivity. This feature affects all

users.

Add a New User

1. Click Add User to open the User Management Window.

2. Enter a user name and password.

3. Enable appropriate Permissions.

4. Select cameras to hide from the user.

1 User Information Enter the User Information, and Password.

2 Permission Specify the features a given user may access on the XVR.

3 Hidden Camera Hide certain cameras from a user. The user will not be able to view the cameras in Live

Mode.

User Rank

The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the XVR

Software. For example. Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out and take control of the PTZ.

The User Rank option affects Setup Access and PTZ Control. The XVR Software can only have 1 user accessing Setup or the PTZ controls at any given time. A user with a higher rank will kick another user out and then open Setup or the PTZ controls.

1. Enter Setup.

2. Click the Administrative Button.

3. Click the User Management Button.

4. Enter the Administrator password and click OK.

5. Select a user from the Select User field and click the Update User Button.

6. Set the user’s rank using the User Rank drop down menu and press the OK Button to save changes.

Changing the Administrator Password

1. Inside Administrative Setup, click the User Management Button. When the login screen appears click the Change Password

Button.

2. Enter the new password in the prompt that appears and click OK.

NOTE: The default Administrator login information is:

Username: Administrator

Password: <none>

Log Management / Log Export

The Log Management window provides the user with options such as log overwriting and log deletion. Log Export allows the user to

export (save) a log to disk - to assist in troubleshooting the XVR.

1 Log File Overwrite Check this box to enable the overwriting of logs according to specifications.

2 Log file size Specify the maximum size of a log.

3 Overwrite / Don’t Overwrite Choose whether or not to overwrite when full.

4 Delete Log Files Older Than: The XVR will store log files for only the specified number of days.

5 Select Log Check the type of log(s) to delete

6 Delete All After checking the log(s) to delete, click this button to proceed with the deletion.

This chapter includes the following information:

•••• Setup Overview

•••• Channels

•••• Color

•••• Schedule

•••• Speed

•••• Motion Detect

•••• Password

•••• Pan/Tilt

•••• Quit to Explorer

SEARCH OVERVIEW

The XVR unit has several options that allow the user to easily search through, and find, a particular section of video. From

Motion/Sensor indexing to calendar views highlighting days with recorded video; the XVR unit is equipped to help the user quickly find a specific video or event.

The following chapter describes in detail how to use the XVR Search features.

1 Date/Time (video) Displays the date and time of the recorded video being viewed

2 Date/Time (actual) Displays the current date and time

3 Audio Displays the audio channel buttons to allow audio playback.

NOTE: Audio buttons are only viewable when one camera is selected.

4 Hour/Minute Control Bar Displays the minutes for a selected hour - 0 to 60 - and displays the hours for a given day

- 0 to 24. Move the Slide Bar Selector to select an hour to view.

5 Select Date Select a new date to be searched.

6 Play Controls Control playback of video being viewed.

7 Advanced Controls Move the Slide Bar to: Increase and decrease the playback speed of video.

Increase the size of the image (up to full screen).

Adjust the brightness of the selected camera.

8 Clean Image Extensive motion can create a ‘digital blur’ that can interfere with the quality of an image.

By selecting the Clean Image option, two frames are interwoven to create a smooth, detailed image.

9 Time Sync Synchronizes a single channel of video to playback in real time. (ordinarily the video may

playback slower or faster depending on several factors including how many PPS recorded and number of cameras playing at the same time.)

10 Camera Select Enable (or disable) selected cameras to perform searches.

11 POS Enables search of POS data

12 Open Opens video from a saved location on disk.

13 Print Outputs a selected image to an attached printer.

14 Save Save a selected image as a .JPG file or to save a video clip in an .AVI format.

15 Graphic Activates the Graphic Search Option

16 Index Activates the Index Search Option

17 Preview Activates the Preview Search Option

18 Object Activates the Object Search Option.

19 Screen Division Buttons View one or more sets of cameras at a time

Play Controls

1 Back Frame Moves video back one frame.

2 Rewind Rewinds video.

3 Stop Stops video playback

4 Play Plays video.

5 Forward Frame Moves video forward one frame.

ADJUST THE BRIGHTNESS OF AN IMAGE

1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time.

2. Move the Bright slide bar to the right or left to adjust the brightness.

3. Reset the Brightness by moving the slider back to the center of the bar.

ZOOMING IN ON AN IMAGE

1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time.

2. Move the Zoom slide bar to the right or left to zoom in or out of an image.

3. Reset the Zoom by moving the slider back to its original position on the bar.

ZOOMING IN ON A PORTION OF AN IMAGE

1. Using the mouse pointer, point to the area of interest on the image and click the right mouse button.

2. Keep clicking the right mouse button to zoom in further.

3. Continue clicking the right mouse button and the image zoom will cycle back to the original size.

OPEN VIDEO FROM SAVED LOCATION

1. Previously saved video clips or backup files can be searched for content. Find file by date and time or by name.

2. Click the Open Button to search for the saved file

3. Select a file from the list of saved clips and backup files or search by start hour.

4. Click OK to open the saved file

TIME SYNC

The Time Sync option synchronizes a single channel of video to playback in real time. Ordinarily the video may playback slower or

faster depending on several factors, including how many PPS recorded and number of cameras playing at the same time.

1. Select a single image to synchronize by double-clicking on an image.

2. Click the Time Sync Button. The video will now playback in real time.

CLEAN IMAGE

The XVR unit is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields

are mixed. Because of the timing gap between the two fields, according to the standardized image rules, after image might occur to high speed moving images. The Surveillix XVR unit allows the user to remove this by clicking the Clean Image Button.

DAYLIGHT SAVINGS TIME

The XVR automatically adjusts for Daylight Savings Time changes.

When the hour “jumps forward” no video is lost because an hour is skipped. However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The Surveillix XVR actually records both hours and allows the user to select which hour to play if the need arises.

To access the ‘lost hour’:

1. From the Search screen, select the Calendar Button.

2. Select the date when Daylight Savings time ‘lost’ an hour. An option appears which says Daylight Saving.

3. To play back the ‘lost hour’, select the Daylight Savings option.

4. Click OK to confirm the date and begin playing the video using standard search features.

SAVE TO JPG OR AVI

The XVR unit can export single images in the Image file formats and save video clips in an .AVI format. Both .JPG and .AVI file

formats are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use.

JPG Optimized for compressing full-color or grayscale photographic

images, .JPG images are 24-bit (16.7 million color) graphics. Use .JPG to export a single image or frame.

AVI .AVI image data can be stored uncompressed, but it is typically

compressed using a Windows-supplied or third party compression and decompression module called a codec. .AVI is used to export a video clip.

1 Export Type Export a single image or .AVI video clip. (The user may choose the format for the image,

different formats provide different file-sizes, quality and compatibility)

2 AVI Duration Enter duration (in seconds) for recording the .AVI file. Although 100 is the longest

displayed, a manual time may be entered.

3 Compression Codec Choose the codec with which to encode the .AVI file. Each codec provides different levels

of quality, compatibility and file-size.

4 Image Quality It may be necessary to reduce the overall size of an .AVI file; for example, to email to

someone. .AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality causes the .AVI video to appear more pixilated. When size is not an issue, setting quality to 100 is highly recommended.

5 Export Begins the saving process. (Cancel Button exits without exporting.)

SINGLE CLIP BACKUP

Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip

Backup allows the user to backup a single camera without having to backup multiple cameras at a given time. The Clip Backup option gives the users the ability to choose a backup time frame, choose a specific camera, add memos, and even make a copy for the Backup Viewer if needed.

1 Drive Selects the drives data will be saved on.

2 Backup Start/End Sets the time that the Clip Backup will

start and end.

3 Include Viewer Saves a copy of the Backup Viewer

software with the exported video.

4 Add Memo Displays a Clip Information Menu for

entering information to be stored and displayed with the backup.

5 Channel Selects the camera channels that will be

backed up.

PRINTING AN IMAGE

1. Using the Search screen locate a frame to print. Double-click the image.

NOTE: Only one camera can be selected at a time for this function to work.

2. Click the Print Button. A Print Options window appears. Depending on the printer being used, there may be several printing

options available. Refer to the printer manual for more information.

3. Click the Print Button to print the selected images.

NOTE: The message “NO DEFAULT PRINTERS INSTALLED” will display if no printer is installed.

PERFORMING A BASIC SEARCH

There are several different types of searches that can be performed on the XVR unit. The most basic involves selecting the date, the

time, the camera, and clicking play.

1. Select a date using the calendar button in the Date Box.

2. Select a time by clicking the up and down arrows to the right of the time display.

3. Click OK.

4. Select one or more cameras.

5. Click Play. Video can be played forwards, backwards, or frame-by-frame.

INDEX SEARCH

Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows a

user to perform a search based on criterion such as Sensor, Motion and Instant Record events

1 All Camera This option selects all cameras.

2 Multiple camera search Select one or more cameras to search.

3 Select Time The default search time is 24 Hours. If this

option is selected, a Start Time and End Time must be entered.

4 Start Time Specifies the Start Time for the Index Search.

5 End Time Specifies the End Time for the Index search.

6 Sort Option

7 All Event Searches on all events (sensor, motion,

Searches by the selected event: Sensor, Motion Detection or Instant Record.

instant recording) for the selected camera(s).

Performing an Index Search

1. Select the Index Search Button. The Index Search Option Box will open.

2. Select a single camera or check the All Cameras option.

3. Select an event to search (sensor, motion, instant record) or select the All Event option.

4. Click OK. There may be a delay while results are returned. Results will be displayed in a column on the left side of the screen.

If no results are found, “NO IMAGE FOUND” will appear in the column.

5. Once the results are displayed, double-click on any one to search through them.

6. Once the desired image is found, apply it to the Main Search by selecting the Close Button at the bottom of the results column.

Index Search Results Display

1 Image Display Area Displays search result images

2 Time Time of the search result.

3 Camera Number Camera number of the search result.

4 Type Displays event type:

M – Motion

S – Sensor

IR – Instant Record

5 Search Results Displays the results of the search. Each line represents a segment of video.

1 2 3

4 5 6

3 4

5 7 8

9 10

Hour Displayed

10 Minutes Displayed

1 Day (24 Hours) Total

PREVIEW SEARCH

Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred.

The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed.

These example images show how the Preview Search functions.

The first screen that appears has 24 images displayed. Each image represents the first second of each hour. If there is no image recorded during that period then nothing will be displayed.

When an hour is selected (by double clicking on the image), a new screen appears with 6 images. Each of these images represents a 10 minute segment of video within the selected hour.

Once a 10 minute segment is selected (by double-clicking on the image) the final screen appears which breaks down that 10 minute segment into 1 minute increments (10 images).

1 Minute Increments

Performing a Preview Search

1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image.

2. Select the Preview Search Button. 24 images display. If there is no recorded video during a portion of the day, “No Image” will

be displayed where the image should be.

3. Refine the search by double-clicking on an image to select it. 6 images display. If needed, return to the previous 24-image view

by right-clicking on an image.

4. Refine the search by double-clicking on an image to select it. 10 images display. If needed, return to the previous 6-image view

by right-clicking on an image.

5. Double-click an image to select the 1-minute segment of video to play. A single image displays. If needed, return to the previous

10-image view by right-clicking on an image.

6. Use the Play controls to play the video of the selected segment.

7. To exit out of the Preview search with the current image still selected, deselect the Preview Search Button.

GRAPHIC SEARCH

The Graphic Search option displays video in graph format.

1 Camera Displays the cameras in a linear format; scroll down using the scroll bar on the right

2 Hours The hours 0-23 are listed (24 hours).

3 Recording Block Displays blocks of time with recorded video in blue. No recording will be displayed in white

Performing a Graphic Search

1. Select the Graphic Search Button

2. Click the calendar icon to select a day

3. Click on an area of the blue recording block. Only one camera can be displayed at a time.

4. Recorded video from the corresponding camera and time block will display above

5. Use the mouse or arrow buttons to move through recorded data

OBJECT SEARCH

Object Search is a powerful Search utility that is used to search a region on the video for any motion changes. Results are neatly

displayed and can be viewed quickly.

1 Search Results Search results are displayed in this column and listed by date and time. When the search

is complete, results can be viewed by double-clicking on one of the results or by using the  and  arrow keys on the keyboard.

2 Search Information Displays brief information on the overall search.

3 Cancel Exits the Object Search.

4 Stop Stops the current search.

5 Apply to Main Search Exits the Object Search but takes the selected result (currently displayed image) and

displays it inside the Main Search.

From that point, play controls can be used.

6 Reload First Frame Reloads the initial key frame image (the image used to start the search).

7 Clear Selection Clears the current motion region box from the key frame image.

8 Start Search Begins the search.

9 Motion Region Box The user-defined area of the key frame image. Create the motion region box by clicking

inside the image and dragging the mouse. The motion region box can be resized by pulling on the small square boxes located on the outer perimeter of the box.

Object Search Filter Information

1 Start Displays the time and date of the initial key frame.

2 Sensitivity Used to control sensitivity of the motion to be detected. Poor lighting conditions can often

3 Key Frame Search Searches by key frame.

4 Show Detected Image Displays the results as they are found. Using this option slows the search process slightly

5 End Used to designate an end time. (Default is 1 hour.)

be interpreted as motion; the sensitivity setting can compensate for this.

and therefore may not be ideal when searching large periods of time.

Performing an Object Search

1. Perform a Basic Search

2. Select a single camera, either by turning off all cameras but one or by double-clicking a displayed image.

3. Select the Object Search Button.

4. Create a motion region box on the image by clicking inside the image and holding down the left mouse button while dragging the

pointer. When the desired shape is created, let go of the mouse button. Only one motion region box can be created. To delete the motion region box, click the Clear Selection Button.

5. Click the Start Search Button. The Object Filter Search information should open.

6. Select an end time. One hour is the default setting.

7. Adjust the sensitivity if necessary.

8. Click OK to begin the search. When results are found, they will be displayed in the column to the right. If no results are found,

the search will end and “No Images Found” will display in the column. Click Stop to stop a search.

9. When the search has ended, double-click on one of the results. Use the up and down arrows to scroll through the results quickly.

10. When the desired image is found, select Apply to Main Search to use the play controls.

AUDIO PLAYBACK

Audio is played back at 48,000Hz. To play audio with the video:

1. Select a single camera by turning off all cameras but one using the Camera Select Buttons. The audio buttons will be

displayed.

2. Select a single audio channel to play. When an audio channel is selected, the Time Sync Button will be automatically selected.

3. Click Play.

PAN / TILT / ZOOM

This chapter includes the following information:

•••• Overview

•••• Setting up the PTZ

•••• Creating and Viewing a Preset Position

•••• Creating and Viewing a Preset Pattern

PAN / TILT / ZOOM OVERVIEW

The PTZ controls within the XVR unit allow for powerful control over the cameras. This can be extremely beneficial by increasing the

usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas.

SETTING UP A PTZ CAMERA

Setting up a PTZ Camera is simple. The XVR unit comes preassembled with an internal PTZ adapter. The cabling may be run up to

2,000 ft using 22 Gauge Twisted Pair.

It is important to understand how the PTZ connects to the XVR. The XVR outputs an RS-232 signal and converts in to an RS-422/485

signal which is then sent to the PTZ camera.

Attaching the RS-485 Adapter

Refer to the Connections section of this manual for information on connecting the PTZ camera to the XVR

Enable the PTZ Settings

1. Inside the XVR PTZ Setup, select the PTZ camera using the Camera Channel drop down menu.

2. Enable the PTZ functions of the camera by placing a check in the Enable Pan/Tilt Checkbox.

3. Select the appropriate Protocol and set the PTZ Driver Address and Serial Port Settings (See Advanced PTZ Setup in the

chapter).

NOTE: The majority of major PTZ manufacture protocols are included in this software. Refer to the Supported Protocols list in this

manual.

4. Click Apply and Exit Setup.

5. From the Main Display Screen select the PTZ Button (See the chapter on XVR Basics) The PTZ Controller will open.

6. Select the PTZ camera to control by clicking on its video on the main display screen. The camera number will appear inside the

PTZ controls.

7. Using the PTZ controls, move the PTZ around.

ADVANCED PTZ SETUP

1 Enable Pan/Tilt Enables the XVR to control the PTZ camera.

2 RS-232 / RS-485 Defines how to send the PTZ signal to the camera.

3 Select Camera Selects the current camera to be edited.

4 On-Screen Compass Allows on-screen control of a PTZ camera.

5 Preset and Tour Used to create Presets and Tours for the PTZ camera. Since each camera creates these

in a different way, there can be multiple methods.

6 Address Setting Only available on select PTZ cameras. These options need to be set when there are

more PTZ cameras connected together than there are inputs on the XVR. Setting these options allows for attaching several XVRs to the PTZ chain.

7 Serial Port Settings Defines the specific settings to transmit to the PTZ.

8 Pan Speed Increases or decreases the Pan speed.

Tilt Speed Increases or decreases the Tilt speed.

Zoom Speed Increases or decreases the Zoom speed.

Focus Speed Increases or decreases the Focus speed.

CREATING AND VIEWING PRESET POSITIONS

A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be

defined and labeled if the camera supports this.

Creating a Preset

1. Inside Setup, select the PTZ setup option and select the camera wish to edit.

2. If the camera is already selected click Open PTZ Controller

3. Move the selected camera to the desired position using the Pan/Tilt/Zoom/Focus controls.

4. Inside the Pan Tilt Detail Setup choose a Preset (1-10) using the

drop down menu or the Right and Left Arrow Buttons and click Select.

Viewing a Preset

1. From the Main Display Screen select the PTZ camera by clicking on it.

2. Using the keyboard click the number keys corresponding with the Preset Positions. The Camera will move to the saved Preset.

PTZ ADDRESS SETTINGS

Some protocols support software address settings. The following section explains these settings.

1 RX Address 1 This option was added for a particular line of receivers that support 2 ID addresses. This is

the first RX address.

2 RX Address 2 This option was added for a particular line of receivers that support 2 ID addresses. This is

the second RX address.

3 PT Driver Address This option is for specifying the PTZ ID address that the PTZ is set to. This option must be

set correctly in order for the XVR to communicate with the PTZ. This option can be beneficial when large amounts of PTZ are chained together.

4 Set ID This option was added for a particular line of receivers that support 2 ID addresses. This

option is for setting the new RX address.

5 Previous ID This option was added for a particular line of receivers that support 2 ID addresses. This

option displays the current RX address ID.

6 New ID This option was added for a particular line of receivers that support 2 ID addresses. This

option is for entering a new RX address ID.

ACCESSING PTZ MENUS

Some protocols support the ability to access the Internal PTZ Onscreen Menu

1 Camera Menu Menu opens the PTZ Camera Menu.

2 Select This option selects an item on the Onscreen

Menu.

3 Close Close closes the Onscreen Menu

4 Up / Down The Up and Down buttons on the PTZ

controller move through the PTZ Menu options.

5 Left / Right The Left and Right buttons on the PTZ

controller move through the PTZ Menu options and/or highlight options.

Since every PTZ camera is different, the functions of these options can vary slightly.

The Surveillix XVR provides an easy way to access the cameras options. For explanations of what those options are please refer to

the manual that came with the camera

CONTROLLING A PTZ CAMERA

The Surveillix XVRs provide control for a PAN/TILT camera in two different ways.

The first method is to use the Graphical PTZ Controller that appears when the PTZ Button is clicked on the main screen.

The second method is to use the mouse to control the camera directly from the live video display.

Using the Graphical PTZ Controller

1 PTZ Controls There are 8 directional buttons that move the PTZ.

2 Zoom This option zooms the camera in and out.

3 Focus This option focuses the PTZ camera.

4 Iris This option adjusts the Iris on the PTZ.

5 Light This option activates the Light on the PTZ.

6 PTZ Presets These buttons activate a corresponding PTZ Preset.

7 Select This option selects an item on the on-screen menu.

8 Preset Setup Create preset positions using the arrows above and

these buttons to assign the number and Set the position.

9 Menu This option opens the PTZ Camera Menu.

10 Tour This option activates the Tour function.

11 Wiper This option activates a Wiper on the PTZ camera.

12 Camera

Number

13 Move Moves the PTZ Controller.

14 Close This option closes the PTZ Onscreen Menu.

NOTE: Eight Directions are available only for select protocols. Only four of the PTZ Control buttons work for all protocols (UP, DOWN,

LEFT, RIGHT).

This displays the camera number you are currently controlling. To change the camera, click on the video of the camera to control.

Using the On-Screen Compass

1. Click the PTZ Button on the main screen.

2. Control the PTZ by dragging the mouse on the screen in

the desired direction. A green line will appear to show the direction the PTZ will move. The shorter the line the less the PTZ will move. The longer the line the more the PTZ will travel in the specified direction.

UNDERSTANDING TOURS

1 Travel Speed This option defines the speed at which a PTZ moves from one Preset position to the next

(when using Preset Tour 2).

2 Dwell This option defines the length of time (in seconds) that a PTZ Tour stays on a Preset

Position. Moves from one Preset position to the next (when using Preset Tour 2).

3 Setting: Start Pos / End Pos These options describe how to define a Mimic Tour. The Start Position Button begins the

‘recording’ process. The Stop Position Button ends it.

4 Pan Swing / Tilt Swing This option enables the Horizontal (Pan) or Vertical (Tilt) ‘Guard Tours’.

5 Run / Stop Runs the selected Pan or Tilt Tour.

6 Tour Schedule Opens the PTZ Tour schedule

PTZ Tour Schedule

1 Day of Week Specify which day of the week will be altered in the tour schedule.

2 All Allows all cameras and all hours of the day to be selected.

3 Camera Selection Shows the set schedule for each camera, by clicking the camera name all hours can be

selected for the camera.

4 Select Applies a tour for the areas that the user has highlighted.

5 Clear Allows the user to clear the designated area that has been selected.

6 Multi/Single Select Multiple Select Mode allows for multiple days to be selected and have a specified tour

schedule applied. Single Select Mode allows the user to customize single days.

BACKING UP VIDEO DATA

This chapter includes the following information:

•••• Overview

•••• Saving Video to a DVD±RW

•••• Saving Video from a single camera

•••• Scheduling Regular Video Backup

BACKUP OVERVIEW

The XVR can easily backup important video data to an internal or external media location. The most commonly used forms of this are

DVD-ROM-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every XVR unit comes standard equipped with a DVD±RW drive, USB port, and Network Adapter.

The XVR is capable of performing a backup to multiple DVDs when the file sizes exceed the capacity of a single disk. You may also

specify multiple locations for backup as well as the order they are recorded to.

The XVR backs up video data using a proprietary compression format that can only be read by the XVR Backup Program. This

ensures the integrity of the data.

Throughout the backup process the XVR will continue recording without interruption. This is the result of the tremendous multiplexing

power of the XVR unit which allows it to perform virtually all functions without disrupting the recording process.

NERO® EXPRESS

The XVR unit uses Windows® XP® Embedded running Nero® Express 6.0 to write data to the DVD-ROM Drive. This solution allows

the XVR software to read and write data to the DVD-ROM Drive without the requirement of formatting the disk first.

CAUTION: Although many features are available within Nero, it is highly recommended that you do NOT use any features other than those necessary for the standard backup of video data as outlined in this section, loss of information or software instability may result.

BACKUP CENTER OVERVIEW

The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the

DVD-ROM drive, Network Storage Locations, and External Hard Drives.

General Backup Screen

The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period or periods of

time to a specified storage location.

1 Hour / Minutes Displays recording data in hourly (24 horizontal columns) and 10 minute (6 vertical cells)

segments. Green cells indicate time with recorded video. Red cells indicate time selected for backup.

2 Eject DVD-ROM Ejects the DVD-ROM from the System.

3 Quick Format IEEE Performs a quick format of the attached IEEE (1394) device.

4 Start Backup Initiates the backup process.

5 Browse Opens a menu for adding backup drives or folders not displayed in the Select Backup

Media Menu.

6 Network Drive Allows browsing to and selecting of a remote network location for backing up video to.

7 Backup Order Allows setting of the order in which drives are used for backing up data to.

8 Select Backup Media Allows selection of drives and folders to back up video to.

9 Include Viewer When checked, copies the Backup Viewer application onto the DVD-ROM or DVD being

used for backup and sets the disc to auto run the viewer.

10 Fixed HDD When checked, displays all hard drives on the system.

11 Backup Status Displays the size of all video currently selected for backup, the available size of the media

currently selected for backup to, and the dates and times of video currently selected for backup.

12 Calendar Select a date to back up video from; blue highlights indicate dates with recorded video in

them.

Clip Screen Overview

The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage

location

1 Description Enter information to be stored and displayed with the backup.

2 Backup Drives Selects the drive to backup video to.

3 Time Setup Sets the start time and stop time of the video being backed up

4 Include Viewer When checked, copies the Backup Viewer application onto the DVD used for backup and

sets the disk to auto run the viewer

5 Channel Selection Sets individual cameras for backup. With buttons for selecting odd, even, all, or reversing

the current camera selection.

PERFORMING A GENERAL BACKUP

1. Click the Backup Button on the Main Display Screen.

2. Select the date or dates to back up video from using the calendar. Dates highlighted in blue contain recorded data.

3. Select the blocks of time to back up using the Hour/Minute Menu. Blocks of time with recorded video are highlighted in green.

Blocks of time selected for backup are highlighted in red.

4. Select the drive or drives to save the backup video to using the Select Backup Media Menu, Network Drive Button, or Browse

Button. When selecting the DVD-ROM Drive you must specify the number of DVDs to use for backup.

5. Set the backup order using the Backup Order Button.

6. Select the Include Viewer Checkbox to include the Backup Viewer Application.

7. Click the Start Backup Button to begin the backup process. A progress bar will be displayed in the lower right corner of the main

screen.

PERFORMING A CLIP BACKUP

1. Click the Backup Button on the Main Display Screen.

2. Click the Clip Backup Tab at the top of the Backup Center Screen.

3. Set the Backup Time and End Time of the video to backup in the Time Setup Box.

4. Select the Cameras to back up in the Channel Selection Box.

5. Select the Backup Drive to save the backup video to.

6. Check the Include Viewer Checkbox to include the Backup Viewer Application.

7. Enter pertinent clip information into the Clip Information section in the Description Box.

8. Click the Start Backup Button to begin the backup process. A progress bar will be displayed in the lower right corner of the main

screen.

PERFORMING A SCHEDULED BACKUP

1. Click the Backup Button on the Main Display Screen.

2. Click the Schedule Tab at the top of the Backup Center Screen.

3. Set the Backup Time to perform the backup.

4. Set the Repeat Backup Time to specify the number of hours between backup procedures (between 1 and 24 hours).

5. Select the Backup Drive to save the backup video to using the Select Backup Media Menu or the Network Drive Button. To save

to a local drive or partition you must first rename the location “Backup”

6. Check the Overwrite on Disk Full checkbox to overwrite previous scheduled backups when the disk becomes full.

7. Click the Save Backup Setting Button to save the current backup setting and return to the Main Display Screen.

Toshiba XVR4-120-X, XVR16-120-X User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual