Toshiba XVR4-120-X, XVR16-120-X User Manual

XVR

Digital Video Recorder

User Manual

model no.

XVR16-120-X

XVR16-60-X
XVR4-120-X

Please carefully read these instructions before using this product.

Save this manual for future use.

1

27812AC

Surveillix™ XVR

User Guide

Manual Edition 27812AC – FEBRUARY 2007

Printed in USA

No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the
Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in
this document is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING
OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY
DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT
LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION),
EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT
OR TORT, INCLUDING NEGLIGENCE.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support Center.
TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere; Windows, and
Windows 2000 are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered
trademarks of the respective owners.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

ii

LIMITED WARRANTY

DIGITAL VIDEO RECORDER

The Imaging Systems Division of Toshiba America Information Systems, Inc. ("ISD") makes the following limited warranties. These

limited warranties extend to the Original End-User ("You[r]").

Limited Two (2) Year Warranty of Labor and Parts

The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or

workmanship for a period of two years from the date of original retail purchase by the end-user. During this period, ISD will repair or
replace a defective product or part with a new or refurbished item. The user must deliver the entire product to the Surveillix DVR Repair
Facility. The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility. ISD reserves the
right to substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.

Step-by-step Procedures - How to Obtain Warranty Service
[1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at

www.toshiba.com/taisisd

[2] If there is a defect in material or workmanship, contact the Surveillix DVR Support Center at [phone] [877-1-FIX] to speak to a

technical support representative and schedule service.

[3] Arrange for delivery of the product to the Surveillix DVR Repair Facility. Products must be insured and securely packed, preferably in the
original shipping carton. A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a
complete return street address and daytime telephone number. The Tracking Number should also be indicated on your documents. Charges
for transportation and insurance must be prepaid by the end-user.

Critical Use Disclaimer

The product is not designed for any “critical applications.” “Critical applications” means life support systems, exhaust or smoke extraction
applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications,
nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic
property damage. Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.

Your Responsibilities
The above warranty is subject to the following conditions:
[1] You must retain the bill of sale or provide other proof of purchase.
[2] You must schedule service within thirty days after you discover a defective product or part.
[3] All warranty servicing of this product must be made by the Surveillix DVR Repair Facility.
[4] The warranty extends to defects in material or workmanship as limited above, and not to any products or parts that have been lost or

discarded by user. The warranty does not cover damage caused by misuse, accident, improper installation, improper maintenance, or use in
violation of instructions furnished by ISD. The warranty does not extend to units which have been altered or modified without authorization of
ISD, or to damage to products or parts thereof which have had the serial number removed, altered defaced or rendered illegible.

ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. WITH THE
EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS
EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN
NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some states do not allow the exclusion or
limitation of incidental or consequential damages so the above limitation may not apply.

No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these
warranties in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of ISD
arising under this warranty or under any statute, or law of the United States or any state thereof, is hereby limited to one year from
the date you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising under
state law. Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by
state law so the above provision may not apply to user. This warranty gives the user specific legal rights, and user may also have
other rights, which may vary from state to state.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
Imaging Systems Division

Copyright © 2007 Toshiba America Information Systems, Inc. All rights reserved.

iii

IMPORTANT SAFEGUARDS

1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other
instruction

2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the
type of power supply to your home or business, consult product dealer or local power company

3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to
protect it from overheating, and these openings must not be blocked or covered. The product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered
to.

4. Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products that
produce heat.

5. Water and Moisture – Do not use this product near water. Do not exceed the humidity specifications for the product as detailed in
the Appendix section in this manual

6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp
cloth for cleaning.

7. Power Cord Protection – Power-supply cords should be routed so that they are not likely to be walked on or pinched by items
placed against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the
product.

8. Overloading – Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire
or electrical shock.

9. Lightning – For added protection for this product during storm, or when it is left unattended and unused for long periods, unplug it
from the wall outlet. This will prevent damage to the product due to lightning and power line surges.

10. Object and Liquid Entry Points – Never insert foreign objects into the XVR unit, other than the media types approved by
Toshiba, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill
liquid of any kind on the product.

11. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious
personal injury and serious damage to the product.

12. Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury.

13. Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious

damage to the product.

14. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious personal injury
and product malfunction.

iv

IMPORTANT SAFEGUARDS, continued

15. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following
conditions:

When the power-supply cord or plug is damaged.

If liquid has been spilled, or objects have fallen into the unit.

If the unit has been exposed to rain or water.

If the unit does not operate normally by following the operating instructions. Adjust only those controls that are covered by the
operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a
qualified technician to restore the unit to its normal operation.

If the unit has been dropped or the enclosure has been damaged.

When the unit exhibits a distinct change in performance – this indicates a need for service.

16. Servicing – Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or
other hazards. Refer all servicing to qualified personnel.

17. Replacement Parts – When replacement parts are required, be sure the service technician has used replacement parts specified
by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards.

18. Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to
determine that the unit is in proper operating condition.

NOTES ON HANDLING

Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when
shipping or moving, repackage the unit as it was originally received from the manufacturer.

Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for
extended periods of time. Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the
finish.

The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.

NOTES ON LOCATING

Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.

If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens,
place the XVR unit away from the TV, radio, or VCR.

v

NOTES ON CLEANING

Use a soft dry cloth for cleaning.

For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of
solvent, such as thinner and benzene, as they may damage the surface of the XVR unit.

If using a chemical saturated cloth to clean the unit, follow that product’s instructions.

NOTES ON MAINTENANCE

This XVR unit is designed to last for long periods of time. To keep the XVR unit always operational we recommend regular inspection
maintenance (cleaning parts or replacement). For details, contact the nearest dealer.

NOTES ON MOISTURE CONDENSATION

Moisture condensation damages the XVR unit. Read the following information carefully.

Moisture condensation occurs during the following cases:

When this product is brought directly from a cool location to a warm location.

When this product is moved to a hot and humid location from a cool location.

When this product is moved to a cool and humid location from a warm location.

When this product is used in a room where the temperature fluctuates.

When this product is used near an air-conditioning unit vent

When this product is used in a humid location.

Do not use the XVR unit when moisture condensation may occur.

If the XVR unit is used in such a situation, it may damage discs and internal parts. Remove any DVD discs, connect the power cord of the
XVR unit to the wall outlet, turn on the XVR unit, and leave it for two to three hours. After two to three hours, the XVR unit will warm up and
evaporate any moisture. Keep the XVR unit connected to the wall and moisture will seldom occur.

vi

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

WARNING

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.

DO NOT OPEN THE CABINET.

REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

CAUTION

C A U T I O N

RISK OF ELECTRIC SHOCK

DO NOT OPEN

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of un-insulated “dangerous voltage” within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (servicing) instruction in the literature accompanying the product.

vii

RACK MOUNT INSTRUCTIONS

Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack
environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment
compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the
equipment is not compromised.

Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven
mechanical loading.

Circuit Overloading – Consideration should be given to the connection of the equipment to the supply circuit and the effect that
overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate
ratings should be used when addressing this concern.

Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections
other than direct connections to the branch circuit (e.g. use of power strips).

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.

UL NOTICE

Underwriters Laboratories Inc. has not tested the performance or reliability of the security or signaling aspects of this product. UL has only
tested for fire, shock and casualty hazards as outlined in UL’s Standard for Safety UL 60950-1. UL Certification does not cover the
performance or reliability of the security or signaling aspects if this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR
CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING
RELATED FUNCTIONS OF THIS PRODUCT.

viii

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Table of Contents

PREFACE................................................................................................................................................................................. 1

About this Guide ................................................................................................................................................................ 1

Technician Notes ............................................................................................................................................................... 1

INTRODUCTION ...................................................................................................................................................................... 2

Product Description........................................................................................................................................................... 2

Features .............................................................................................................................................................................. 3

CONTROLS AND CONNECTIONS ......................................................................................................................................... 5

System Specifications ....................................................................................................................................................... 6

Front Panel Controls and LEDs ........................................................................................................................................ 7

Rear Panel Connectors...................................................................................................................................................... 8

16 Channel...................................................................................................................................................................... 8

4 Channel........................................................................................................................................................................ 9

GETTING STARTED.............................................................................................................................................................. 11

Identifying Included Components .................................................................................................................................. 12

Optional Components...................................................................................................................................................... 13

Keyboard Setup................................................................................................................................................................ 14

Keyboard and Mouse Setup............................................................................................................................................ 14

Monitor Setup................................................................................................................................................................... 15

Power Setup ..................................................................................................................................................................... 15

Connecting A Video Source to the XVR......................................................................................................................... 16

Connecting Sensors to the XVR ..................................................................................................................................... 17

16 Channel.................................................................................................................................................................... 17

4 Channel...................................................................................................................................................................... 17

Connecting Control Outputs to the XVR........................................................................................................................ 18

16 Channel.................................................................................................................................................................... 18

4 Channel...................................................................................................................................................................... 18

Looping Outputs .............................................................................................................................................................. 19

Looping Output Termination........................................................................................................................................... 19

16 Channel.................................................................................................................................................................... 19

Connecting a PTZ Camera .............................................................................................................................................. 20

Attaching the RS-485 Adapter....................................................................................................................................... 20

Turning On the XVR ......................................................................................................................................................... 20

Turning Off the XVR......................................................................................................................................................... 20

XVR BASICS.......................................................................................................................................................................... 23

Exporting XVR Settings................................................................................................................................................... 24

Importing XVR Settings ................................................................................................................................................... 24

Display Screen ................................................................................................................................................................. 25

Camera View..................................................................................................................................................................... 26

Recording Status Indicator ............................................................................................................................................. 27

Screen Division Menu...................................................................................................................................................... 28

SETUP OPTIONS................................................................................................................................................................... 31

Setup Overview ................................................................................................................................................................ 32

Setup Screen Overview ................................................................................................................................................... 32

Camera Setup................................................................................................................................................................... 33

Motion Setup .................................................................................................................................................................... 34

Create a Motion Area .................................................................................................................................................... 35

Activating an Alarm on a Motion Event.......................................................................................................................... 35

Clear Motion Area ......................................................................................................................................................... 35

Frame Setup Overview .................................................................................................................................................... 36

Frame Setup (4 Channel).............................................................................................................................................. 36

Frame Setup (16 Channel)............................................................................................................................................ 37

Schedule Setup ................................................................................................................................................................ 39

Recording Schedule ...................................................................................................................................................... 39

Sensor Schedule........................................................................................................................................................... 40

Create a Recording Schedule ....................................................................................................................................... 41

Create a Sensor Schedule ............................................................................................................................................ 41

Scheduling Alarm Events ......................................................................................................................................... 41

Emergency Agent Schedule ..................................................................................................................................... 41

Special Day Schedule ................................................................................................................................................... 42

Creating/Editing a ‘Special Day’ Schedule ............................................................................................................... 42

Deleting a ‘Special Day’ Schedule............................................................................................................................ 42

System Restart Setup ...................................................................................................................................................... 43

Alarm Setup...................................................................................................................................................................... 44

General Setup................................................................................................................................................................... 45

Voice Warning............................................................................................................................................................... 46

Intensive Recording Overview....................................................................................................................................... 46

How to Use Intensive Recording .............................................................................................................................. 46

Audio ............................................................................................................................................................................. 47

TV-Out Setup ................................................................................................................................................................ 47

Volume .......................................................................................................................................................................... 48

Auto Sequencing Setting............................................................................................................................................... 48

Network Setup.................................................................................................................................................................. 49

PTZ Setup ......................................................................................................................................................................... 50

Information ....................................................................................................................................................................... 50

Administrative Setup ....................................................................................................................................................... 51

Storage Check.................................................................................................................................................................. 52

Disk Management ......................................................................................................................................................... 52

User Management......................................................................................................................................................... 53

Add a New User ....................................................................................................................................................... 53

User Rank................................................................................................................................................................. 54

Changing the Administrator Password .......................................................................................................................... 54

Log Management / Log Export ...................................................................................................................................... 54

SEARCH................................................................................................................................................................................. 56

Search Overview .............................................................................................................................................................. 57

Play Controls................................................................................................................................................................. 58

Adjust the Brightness of an Image ................................................................................................................................. 59

Zooming in on an Image.................................................................................................................................................. 59

Zooming in on a Portion of an Image ............................................................................................................................. 59

Open Video from Saved Location................................................................................................................................... 59

Time Sync ......................................................................................................................................................................... 59

Clean Image...................................................................................................................................................................... 59

Daylight Savings Time..................................................................................................................................................... 60

Save to JPG or AVI........................................................................................................................................................... 60

Single Clip Backup........................................................................................................................................................... 61

Printing an Image............................................................................................................................................................. 61

Performing a Basic Search ............................................................................................................................................. 62

Index Search..................................................................................................................................................................... 62

Performing an Index Search.......................................................................................................................................... 63

Index Search Results Display................................................................................................................................... 63

Preview Search ................................................................................................................................................................ 64

xii

Performing a Preview Search........................................................................................................................................ 65

Graphic Search................................................................................................................................................................. 66

Performing a Graphic Search........................................................................................................................................ 66

Object Search................................................................................................................................................................... 67

Object Search Filter Information.................................................................................................................................... 68

Performing an Object Search ........................................................................................................................................ 68

Audio Playback ................................................................................................................................................................ 68

PAN / TILT / ZOOM................................................................................................................................................................ 70

Pan / Tilt / Zoom Overview .............................................................................................................................................. 71

Setting Up a PTZ Camera ................................................................................................................................................ 71

Attaching the RS-485 Adapter....................................................................................................................................... 71

Enable the PTZ Settings ............................................................................................................................................... 71

Advanced PTZ Setup ....................................................................................................................................................... 72

Creating and Viewing Preset Positions.......................................................................................................................... 73

Creating a Preset .......................................................................................................................................................... 73

Viewing a Preset ........................................................................................................................................................... 73

PTZ Address Settings...................................................................................................................................................... 73

Accessing PTZ Menus ..................................................................................................................................................... 74

Controlling a PTZ Camera ............................................................................................................................................... 75

Using the Graphical PTZ Controller............................................................................................................................... 75

Using the On-Screen Compass..................................................................................................................................... 76

Understanding Tours....................................................................................................................................................... 76

PTZ Tour Schedule ....................................................................................................................................................... 77

BACKING UP VIDEO DATA .................................................................................................................................................. 80

Backup Overview ............................................................................................................................................................. 81

NERO® Express ............................................................................................................................................................... 81

Backup Center Overview................................................................................................................................................. 81

General Backup Screen ................................................................................................................................................ 82

Clip Screen Overview.................................................................................................................................................... 83

Performing a General Backup......................................................................................................................................... 84

Performing a Clip Backup ............................................................................................................................................... 84

Performing a Scheduled backup .................................................................................................................................... 84

Specifying Scheduled Backup Drives............................................................................................................................ 85

LAN / ISDN / PSTN CONNECTIONS..................................................................................................................................... 88

LAN Overview................................................................................................................................................................... 89

Connecting to a LAN Using TCP/IP ................................................................................................................................ 89

Configuring TCP/IP Settings ......................................................................................................................................... 89

Connecting the XVR to a LAN....................................................................................................................................... 89

WEB VIEWER ........................................................................................................................................................................ 92

Web Viewer Overview ...................................................................................................................................................... 93

Configuring the Server for Remote Connection............................................................................................................. 94

Connecting to an XVR Using Web Viewer .................................................................................................................... 94

Closing the Web Viewer ................................................................................................................................................ 94

INCLUDED SOFTWARE SETUP........................................................................................................................................... 96

Emergency Agent Overview............................................................................................................................................ 97

Configuring the XVR...................................................................................................................................................... 97

Remote Software Overview............................................................................................................................................. 98

Remote Client Minimum Requirements......................................................................................................................... 99

Remote Client Recommended Requirements ............................................................................................................... 99

Remote Software Setup ................................................................................................................................................ 99

Installing Remote Software....................................................................................................................................... 99

Create a New Remote Connection ......................................................................................................................... 100

xiii

Configuring the XVR............................................................................................................................................... 101

Configuring the Server for Remote Connection...................................................................................................... 101

Access Remote Connection ................................................................................................................................... 101

digital verifier Overview................................................................................................................................................. 102

Installing the Digital Verifier......................................................................................................................................... 102

Using the Digital Verifier.............................................................................................................................................. 102

Backup viewer overview................................................................................................................................................ 103

Installing Backup Viewer ............................................................................................................................................. 103

Loading Video from DVD or Hard Drive ...................................................................................................................... 104

SCS overview ................................................................................................................................................................. 105

Configuring the Server for Remote Connection........................................................................................................... 105

Connecting to an XVR................................................................................................................................................. 105

SOFTWARE UPGRADES .................................................................................................................................................... 108

Network Recording UPGRADE ..................................................................................................................................... 109

Obtaining the Unlock Code ......................................................................................................................................... 109

Unlocking New Network Device .................................................................................................................................. 111

Connecting a Network Device ..................................................................................................................................... 112

xiv

xv

xvi

PREFACE

ABOUT THIS GUIDE

This manual is a setup and maintenance guide that can be used for reference when setting up the XVR unit and for troubleshooting
when a problem occurs. Only authorized personnel should attempt to repair this unit.

Toshiba reserves the right to make changes to the XVR units represented by this manual without notice.

The following text and symbols mark special messages throughout this guide:

NOTE: Text set off in this manner indicates topics of interests that can help the user understand the product better.

TIP: Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the XVR unit.

TECHNICIAN NOTES

WARNING: Only authorized technicians trained by Toshiba should attempt to repair this XVR unit. All troubleshooting
and repair procedures that may be shown are for reference and minor repair only. Because of the complexity of the
individual components and subassemblies, no one should attempt to make repairs at the component level or to make
modifications to any printed wiring board. Improper repairs can create a safety hazard. And any indications of component
replacement or printed wiring board modifications may void any warranty

WARNING: To reduce the risk of electrical shock or damage to the equipment:

•••• Do not disable the power grounding plug. The grounding plug is an important safety feature.

•••• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

•••• Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the

computer.

CAUTION: To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front and
back of the XVR unit.

INTRODUCTION

PRODUCT DESCRIPTION

A Surveillix XVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer,
including processing power, storage capacity, graphics compression, and security features, the XVR unit is more powerful than the
analog recorders of the past.

The Surveillix XVR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure.
Designed around Microsoft® Windows® XP, the server software offers unparalleled stability, security, and ease of use. Accordingly,
your security investment has never been easier to maintain. Multiple users may simultaneously connect through any network
connection for instantaneous live viewing, digital search, and off site video storage. Users can also connect remotely through DSL,
Cable Modems, ISDN, or 56K dial-up. This powerful software enables users to establish recording schedules, create motion detection
zones, use PTZ controls, and configure alarm inputs and outputs for each of the system's cameras. With the latest advancements in
the XVR Server Software, searching and indexing your video archive has never been easier. Video can now be found, viewed, and
exported in a number of file formats with just a few clicks.

The Surveillix XVR is high performance security product ready to meet today’s security demands.

2

FEATURES

Toshiba’s Surveillix XVRs include the following new features:

•••• Optimized and Designed for Microsoft® Windows XP Embedded®

•••• Supports up to 4 Relay Outputs on Alarm Activation

•••• Supports up to 16 Sensor Inputs for Alarm Control

•••• Remote System Operation & Configuration

•••• Supports Multiple Simultaneous Remote Connections

•••• PAN / TILT / ZOOM Controls

•••• Simultaneous Video Search, Playback and Backup

•••• Video Indexes for Easy Searching

•••• Multiple Levels of Security Access

•••• Up to 16 Looping Outputs

•••• Optional POS and ATM Support

•••• 1 Composite Output

•••• Up to 16 Camera Inputs

•••• Up to 2 Audio Inputs

•••• High Performance, Durable, Rack mount Case

•••• Output the Video to a NTSC/PAL Display

•••• Virtually Unlimited Storage Potential

•••• Digital Signature Support

•••• Continuous, Motion Detection, Alarm, Pre-Alarm, and Scheduled Recording Modes

•••• Hardware Watchdog

•••• 720x480 / 720x240 / 360x240 NTSC Recording Resolution

•••• 720x576 / 720x288 / 360x288 PAL Recording Resolution

3

4

CONTROLS AND CONNECTIONS

This chapter includes the following information:

•••• Input / Output Connector Locations

•••• Front Panel Controls and LEDs

•••• Rear Panel Connectors

5

SYSTEM SPECIFICATIONS

Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U Rack-Mount case

allowing easy storage of multiple XVRs for enterprise applications. Every Surveillix XVR unit comes equipped with the latest
technology:

Intel® Pentium® IV Processor

10/100 Network Interface Card (NIC)

512 MB of System Memory

128 MB Video Card

DVD±RW Recorder

250 GB Video Storage Drive (minimum)

6

FRONT PANEL CONTROLS AND LEDS

The front panel of the XVR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement.

The most common components and buttons are shown below:

DVD±RW Drive

Hard Drive Activity LED

Power LED

USB Ports

Cooling Fan Intakes

7

REAR PANEL CONNECTORS

The rear panel of the XVR unit contains the connectors used to attach cameras, sensors, and relays to the XVR. Below are diagrams

that outline the location and description of each connector:

16 Channel

1 Input for BNC Connector Cable 11 DB-9 Serial Input 1v

2 BNC Connectors for Video Input 12 LPT Parallel Printer Port

3 Sensor Inputs 13 DB-9 Serial Input 2

4 75 Ohm Looping Output Termination Switch 14 USB Ports

5 Control Alarm Outputs 15 RJ-45 Network Jack

6 RCA Video Out 16 Audio Line In – line level

7 Cooling Fan 17 Audio Speaker Out

8 IEEE AC Power Connector 18 Audio Microphone In (not used)

9 PS/2 Mouse Input 19 RS-485 Interface

10 PS/2 Keyboard Input 20 Power Switch

8

4 Channel

1 BNC Connectors for Video Input 10 USB Ports

2 Serial Input to connect Audio and Spot Monitor Cable 11 RJ-45 Network Jack

3 Cooling Fan 12 Audio Line In (not used)

4 IEEE AC Power Connector 13 Audio Speaker Out

5 PS/2 Mouse Input 14 Audio Microphone In (not used)

6 PS/2 Keyboard Input 15 RS-485 Interface

7 DB-9 Serial Input 1 16 Sensor Inputs / Relay Outputs

8 LPT Parallel Printer Port 17 Power Switch

9 DB-9 Serial Input 2

9

10

GETTING STARTED

This chapter includes the following information:

•••• Included Components

•••• Setting the XVR Hardware

•••• Optional Components

11

IDENTIFYING INCLUDED COMPONENTS

Surveillix™ XVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure

everything has been properly included with the new XVR unit. If any of the following items are missing, contact the dealer to arrange a
replacement.

XVR Unit Mouse Keyboard

Repair Disc/ Software Disc Power Cable PTZ Adapter

BNC Connector Cable

(16 Channel Only)

Audio/Spot Monitor Cable

(4 Channel Only)

Rack Mount Attachments with

Screws

12

XVR

Digital Video Recorder

UserManual

model no.

XVR16-120-X

XVR4-120-X

XVR4-60-X

Please carefully read these instructions before using this product.

Save this manual for future use.

1

XVR Key XVR Manual

OPTIONAL COMPONENTS

To fully utilize the XVR unit’s potential; several optional Surveillix components are listed below. Contact the dealer for more

information.

1 GB-NIC Gigabit Network Card

Increase data transfer rate with a faster network card

2 NP-FM56USB 56K External Modem

This 56K modem allows the user to connect the XVR to a standard phone line. Using this modem, either connect the unit to the
Internet or allow a direct XVR to computer connection.

3 PW-UPS UPS Power Backup

UPS Power Backups allow your XVR unit to remain fully functional even in the event of a power failure. UPS Power Backups also
even the fluctuating power current out to provide a consistent, reliable power flow. This creates a stable environment for the XVR unit
and reduces failure.

4 NP-4PKVM 4 Channel KVM Switch

The 4 Channel KVM switch allows you to have multiple boxes (up to 4) using only one keyboard, mouse and monitor. You can simply

switch between the XVR units using the keyboard.

5 PC-POS01 POS Interface

6 PC-ATM01 ATM Interface

7 P1550LA 15” LCD Monitor

15” Flat screen monitor.

8 P1750LA 17” LCD Monitor

17” Flat screen monitor.

9 P1950LA 19” LCD Monitor

19” Flat Screen monitor

13

KEYBOARD SETUP

To attach the keyboard to the XVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine.

The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information.

KEYBOARD AND MOUSE SETUP

To attach the mouse to the XVR unit, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The

mouse PS/2 Port can be identified by the green color.

The mouse uses a cursor called a pointer. Pointers come in many different shapes but are most commonly shaped like an arrow.

The mouse has two buttons: a left button and a right button. Quickly pressing and releasing one of these buttons is called clicking.

Sometimes you will need to double-click – or click the same button twice quickly.

In this manual:

Click means to position the mouse cursor over an item and to single click the left button.

Right click means to position the mouse cursor over an item and to single click the right button.

Double-click means to position the mouse cursor over an item and to click the left button twice.

Select means to position the mouse cursor over a radio button, checkbox, or list item and click on it.

The scroll wheel in between the two buttons is used for added navigation functionality. By moving the wheel with index finger

(scrolling), quickly move through multiple pages, lines, or windows. The wheel may also function as a third button allowing the user to
quickly click or double-click an icon or a selected item

14

Scroll Button / Third Button

Right Button

Left Button