Toshiba WT7-C User Manual

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Page 1

User’s Guide

If you need assistance: Technical support is available online at Toshiba’s Web site at

support.toshiba.com. At this Web site, you will find answers

for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.

For more information, see “If Something Goes Wrong” on

page 79 in this guide.

GMAD00406011 08/1

Page 2

California Prop 65 Warning

Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.

For the state of California only.

Model: WT7-C Series

Recordable and/or ReWritable Drive(s) and Associated Software Warranty

The device system you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

Page 3

Protection of Stored Data

For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data.

IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.

Critical Applications

The device you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.

TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE device PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE device PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.

ACCORDINGLY,

Radio Frequency (RF) Energy Exposure

When the transmitter and receiver on your device is powered ON, RF energy is received and transmitted. The power level your device transmits at is controlled by your network access while in communication.

Your device is approved to the radio standard by the country/region listed in the approved countries table for the module installed in your device.

Page 4

FCC Notice “Declaration of Conformity Information”

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

❖ Reorient or relocate the receiving antenna. ❖ Increase the separation between the equipment and receiver. ❖ Connect the equipment to an outlet on a circuit different from

that to which the receiver is connected.

❖ Consult the dealer or an experienced radio/TV technician for

help.

NOTE

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and your device's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.

❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including

interference that may cause undesired operation.

Contact Toshiba’s Support Web site at support.toshiba.com.

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Bluetooth® Wireless Technology

Interoperability

NOTE

Bluetooth

product with Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:

❖

❖ Logo certification with

This section is only applicable if your system has a

Bluetooth

Bluetooth Bluetooth

defined by The

Bluetooth

more (up to a total of seven) TOSHIBA portable devices. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

When you use a LAN devices, cause errors. If you detect certain interference while you use a device to the area outside of the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards or more) or stop transmitting from your device. Please contact TOSHIBA computer product support on Web site http:// www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth

same radio frequency range and may interfere with one another. If you use simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

module.

modules are designed to be interoperable with any

Bluetooth

Specification as defined and approved by The Special Interest Group.

Bluetooth

wireless technology that is based on

Bluetooth

modules enable wireless networks over two or

Bluetooth

device, always change the frequency, move your

and Wireless LAN devices operate within the

Bluetooth

wireless technology as

Special Interest Group.

module close to 2.4 GHz Wireless

transmissions might slow down or

and Wireless LAN devices

Bluetooth

or Wireless

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Bluetooth® Wireless Technology and Your Health

The products with devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.

Because products with the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

Bluetooth

❖ Using the equipment with

board airplanes, or

❖ In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the device with

Bluetooth

wireless technology prior to turning on the equipment.

wireless technology, like other radio

Bluetooth

wireless technology operate within

wireless technology

Bluetooth

wireless technology

Bluetooth

wireless technology on

wireless

Exposure to Radio Frequency Radiation The radiated output power of the

below the FCC radio frequency exposure limits. Nevertheless, the manner that the potential for human contact during normal operation is minimized.

Bluetooth

module shall be used in such a

module is far

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Wireless Interoperability

Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to:

❖ The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n/

ac), as defined and approved by the Institute of Electrical and Electronics Engineers.

❖ The Wireless Fidelity (Wi-Fi

Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.

) certification as defined by the Wi-Fi

Bluetooth

same radio frequency range and may interfere with one another. If you use simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection.

If you should experience any such problem, immediately turn off your

Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in

the 5.15 GHz to 5.25 GHz frequency range. FCC requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.

Please note that high-power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.

and Wireless LAN devices operate within the

Bluetooth

or Wireless LAN device.

and Wireless LAN devices

NOTE

The above caution applies to products that operate with an

802.11a radio device.

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Wireless LAN and Your Health

Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

❖ Using the Wireless LAN equipment on board airplanes, or ❖ In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

Exposure to Radio Frequency Radiation The radiated output power of the Wireless LAN is far below

the FCC radio frequency exposure limits. Nevertheless, the Wireless LAN shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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Specific Absorption Rate (IEEE)

Your device is designed to be in compliance with Radio Waves exposure regulations and does not exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) in accordance with the Federal Communications Commission (FCC) and Industry Canada (IC). A substantial safety margin is set to assure the safety of all persons, regardless of health.

A unit of measurement known as the Specific Absorption rate, or SAR is utilized for the radio wave exposure guidelines. The SAR measurement for devices does not exceed 1.6W/kg.

The actual SAR values for your device, while in use, are normally well below the stated values. The operating power of your device is automatically decreased when full power is not needed for the wireless connection to increase system efficiency and to minimize interference on the network. The lower the power output of the device the lower its SAR value.

As stated by the World Health Organization, present scientific information indicates no special precautions are needed for the use of this device. To further reduce any exposure, limit your usage.

Tur n W i - F i®, Bluetooth®, and Wireless WAN Functionalities off for Cardiac Pacemakers

❖ Turn W i -Fi

functionality off when you are near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instructions of your medical device when using any Wi-Fi functionality.

Bluetooth

, and Wireless WAN

Bluetooth

or Wireless WAN

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Canada – Industry Canada (IC)

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme

NMB-003 du Canada. This device complies with RSS 210 of Industry Canada.

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.

The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.

This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range

5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.

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Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

Veuillez noter que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.

NOTE

The above caution applies to products that operate with an

802.11a radio device.

Regulatory statements

This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following:

EU Declaration of Conformity

TOSHIBA declares that this product conforms to the following Standards:

Supplementary Information:

This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.

*The product complies with the requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC, compatible with the RoHS Directive 2011/65/EU and the Eco Design Directive 2009/125/EC (ErP) and the related implementing measures.

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Pb, Hg, Cd

The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information

The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse. This Directive requires producers of electrical and electronic products put on the market in European Union (EU) member countries after August 2005 to mark such products with a crossed-out wheeled bin with a black bar symbol. If the product’s battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery.

In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.

Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products. Please contact your local government for applicable laws and regulations governing the disposal of this product. For information on how to trade-in or recycle your product, visit www.reuse.toshiba.com.

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Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries

België/ Belgique:

Deutschland: License required for outdoor installations. Check with reseller

France: Restricted frequency band: only channels 1 to 7 (2400 MHz

Italia: License required for indoor use. Use with outdoor installations

Nederland: License required for outdoor installations. Check with reseller

For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m. For registration and license please contact IBPT/BIPT.

Voor privé-gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig. Voor registratie of licentie kunt u contact opnemen met BIPT.

Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-dessus d’un espace public, aucun enregistrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l’IBPT est requise. Pour les enregistrements et licences, veuillez contacter l’IBPT.

for procedure to follow. Anmeldung im Outdoor-Bereich notwendig, aber nicht

genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen.

and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.

Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.arttelecom.fr) pour la procédure à suivre.

not allowed. È necessaria la concessione ministeriale anche per l’uso

interno. Verificare con i rivenditori la procedura da seguire.

for procedure to follow. Licentie verplicht voor gebruik met buitenantennes. Neem

contact op met verkoper voor juiste procedure.

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Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries

European Community Countries

Austria O x x Belgium, France,

Switzerland/ Liechtenstein

Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK

Iceland, Spain O O O

O: allowed x: forbidden

5150-5250 MHz

Channels: 36, 40, 44, 48

Indoor Only

OOx

OOO

5250-5350 MHz

Channels: 52, 56, 60, 64

Indoor Only

❖ To remain in conformance with European spectrum usage laws

for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network.

❖ The 5 GHz Turbo mode feature is not allowed for operation in

any European Community country.

❖ This device must not be operated in ad-hoc mode using

channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point.

5470-5725 MHz Channels: 100, 104,

108, 112, 116, 120, 124, 128, 132, 136, 140

Indoor/Outdoor

Page 15

❖ This device must be used with Access Points that have

employed and activated a radar detection feature required for European Community operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device. The Access Point’s radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation.

Taiwan

Article 14 Unless approved, for any model accredited low power radio

frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.

Article 17 Any use of low power radio frequency electric machinery shall

not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued. Operation of such products can be resumed only when they are modified and can no longer cause interference.

The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations.

Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery.

Using this Equipment in Japan

In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station).

1. Sticker Please put the following sticker on devices incorporating this

product.

Page 16

2.4DSOF4

(1) (2)

(3)

2.4FH1

(3)

(4)

The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations).

1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above.

2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions.

3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.

2. Indication The indication shown below appears on this equipment.

(4)

1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation.

OF: This equipment uses OFDM modulation.

3 The interference range of this equipment is less than 40m. 4 This equipment uses a frequency bandwidth from

2,400 MHz to 2,483.5 MHz.

It is possible to avoid the band of mobile object identification

systems. The indication shown below appears on this equipment.

(1) (2)

1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to

2,483.5 MHz.

3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868

Page 17

VCCI Class B Information

Device Authorization

This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan.

This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

Export Administration Regulation

This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited.

Page 18

Notice

The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Page 19

Trademarks

Encore is a trademark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.

U.S. patents apply to this product. See http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks and DTS Premium Voice Pro is a trademark of DTS, Inc. ©DTS, Inc. All Rights Reserved.

Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft, Outlook, Windows, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

microSD is a trademark or registered trademark of SD-3C, LLC in the United States, other countries or both.

is a registered trademark of the Wi-Fi Alliance®.

Wi-Fi All other brand and product names are trademarks or registered

trademarks of their respective companies.

Licenses

This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual patent portfolio licenses for the personal and noncommercial use of a consumer to (i) encode video in compliance with the above standards (“Video Standards”) and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, LLC. See www.mpegla.com.

Page 20

Device Recycling Information

As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in accordance with recycling regulations in each state, country, and territory, Toshiba wants to make it easy for customers to recycle products at the end of the life cycle. To learn more about Toshiba's sustainability commitment, visit toshiba.com/recycle.

Reuse, Donation, Recycling

Functional devices can be donated to a local charity or resold easily through a Toshiba-branded program.

Non working Toshiba devices can be mailed-back for free recycling. For additional details, please visit toshiba.com/recycle.

Page 21

Introduction.............................................................25

This guide ............................................................ 26

Safety icons ......................................................... 27

Other icons used............................................ 27

Your device’s features and specifications ..... 28

Documentation .................................................... 28

Service options .................................................... 28

Precautions .................................................... 29

File management tips........................................... 30

Chapter 1: Getting Started......................................31

Selecting a place to work .................................... 31

Features and components................................... 32

Front............................................................... 32

Back............................................................... 33

Left side ......................................................... 33

Right side ....................................................... 34

Top................................................................. 34

Bottom ........................................................... 35

Setting up your device......................................... 35

Connecting to a power source ............................ 36

Charging the battery ............................................ 37

Page 22

Contents

Using the device for the first time........................ 38

Turning on the power .................................... 38

Initial setup..................................................... 38

Setting up your software................................ 39

Registering your device with Toshiba.................. 39

To Shut down your device................................... 40

To place your device in Sleep mode ................... 40

Adding optional external devices......................... 41

Refresh or Reset your PC .................................... 41

Refresh your PC (with user’s data) ................ 42

Reset your PC................................................ 44

Connecting an external device ............................ 47

Customizing your device’s settings..................... 48

Caring for your device.......................................... 48

Cleaning the device ....................................... 48

Chapter 2: Learning the Basics.............................. 49

Computing tips .................................................... 49

Touch screen ....................................................... 50

Touch screen navigation................................ 51

Mouse properties................................................. 52

Starting an app .................................................... 52

Starting an app using Search ........................ 53

Saving your work ................................................. 53

Backing up your work.......................................... 54

Toshiba’s online resources.................................. 54

Chapter 3: Mobile Computing................................ 55

Toshiba’s energy-saver design............................ 55

Running the device on battery power.................. 55

Battery Notice ................................................ 56

Power management....................................... 57

Charging the battery ............................................ 57

Determining remaining battery power............ 58

What to do when the battery runs low........... 58

Setting battery notifications........................... 59

Conserving battery power ............................. 60

Power Plans ................................................... 61

Changing the battery ........................................... 62

Page 23

Contents

Taking care of your battery.................................. 62

Safety precautions ......................................... 63

Maintaining your battery ................................ 63

Disposing of your device ..................................... 63

Traveling tips........................................................ 64

Chapter 4: Exploring Your Device’s Features .........65

Exploring the Start screen ................................... 65

Charms........................................................... 66

Tiles................................................................ 67

Exploring the desktop.......................................... 67

Finding your way around the desktop ........... 67

Windows

Setting up for communications............................ 70

Connecting your device to a network ............ 71

Exploring audio features ...................................... 71

Recording sounds.......................................... 71

Using external speakers or headphones ....... 72

Using the Web Camera........................................ 73

Using a microSD™ Card...................................... 73

Inserting memory media ................................ 74

Removing memory media .............................. 74

Store................................................... 69

Chapter 5: Utilities ..................................................76

TOSHIBA Display Utility....................................... 77

Service Station..................................................... 78

Chapter 6: If Something Goes Wrong.....................79

Problems that are easy to fix ............................... 79

Problems when you turn on the device ............... 80

The Windows

working .......................................................... 81

Using Startup options to fix problems ........... 81

Internet problems........................................... 83

The Windows

help you.................................................... 84

Fixing a problem with Device Manager ............... 84

Checking device properties ........................... 85

Power and the batteries....................................... 86

Display problems ................................................. 87

operating system is not

operating system can

Page 24

Contents

Disk or storage drive problems............................ 88

Error-checking ............................................... 88

Sound system problems...................................... 89

Printer problems .................................................. 90

Wireless networking problems............................. 91

Develop good computing habits.......................... 92

Data and system configuration backup in

the Windows

If you need further assistance.............................. 97

Contacting Toshiba........................................ 98

Other Toshiba Internet Web sites ........................ 98

Toshiba’s worldwide offices ................................ 98

operating system.............. 93

Appendix A: Power Cord/Cable Connectors ....... 100

Glossary ............................................................... 101

Index..................................................................... 117

Page 25

Introduction

Welcome to the world of powerful, portable, multimedia computing. With your Toshiba device, your work and entertainment can accompany you wherever you go.

NOTE

This device is compatible with European Union Directive 2011/65/EU, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of certain chemicals including, but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its device component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.

Page 26

Introduction

This guide

NOTE

Certain Microsoft® software product(s) included with this device may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsoft’s privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the device, and may be completed by Internet or telephone (toll charges may apply).

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com.

While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your device, or to stay current with the various computer software or hardware options, visit Toshiba’s Web site at

support.toshiba.com.

This guide

This guide introduces the device's features as well as some basic procedures needed to perform tasks in Windows 8.1. You can:

❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use the table of contents and the index to find specific

information.

Page 27

Safety icons

This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows:

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may result in property damage.

Introduction

Safety icons

NOTE

Provides important information.

Other icons used

Additional icons highlight other helpful or educational information:

TECHNICAL NOTE: This icon indicates technical information about the device.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term used in the text.

Page 28

Introduction

Documentation

Your device’s features and specifications

Certain device chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the device chassis, unless you have selected all those features.

This information applies to all the features and icons described in this guide.

Below are examples of some of the many possible icons used on your device:

(Sample Illustration) System icons

Documentation

Your device comes with the following documentation:

❖ An electronic version of the User’s Guide (this document) ❖ A Quick Start document ❖ It may also include other documentation

For accessory information, visit Toshiba’s Web site at

accessories.toshiba.com.

Service options

Toshiba offers a full line of service programs to complement its standard limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at

support.toshiba.com.

If you have a problem or need to contact Toshiba, see “If

Something Goes Wrong” on page 79.

Page 29

Precautions

Your device is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the device.

❖ Turning off the device while it is reading from or writing

to flash media may damage the flash media.

❖ Keep the device and disks away from objects that

generate strong magnetic fields, such as large stereo speakers.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a virus. You need a special program to check for viruses.

Introduction

Service options

Keep this device away from small children. This device is not a toy and may be hazardous to small children, for example, small detachable parts may be a choking hazard. Improper use of device could result in loud volume emitting from the device possibly causing hearing damage, and improper use and handling of batteries could result in possible injury.

Never place a heavy object on the device and be careful not to drop a heavy object onto the device. It could damage the device or cause system failure.

Page 30

Introduction

File management tips

❖ Back up your files to external media on a regular basis.

Label the backup copies clearly and store them in a safe place.

As you work with data it exists in the device’s memory. This memory is called “volatile memory” because it is only active while the device is turned on. When you turn off the device, all the data remaining in volatile memory is lost. To help avoid data loss, save your work to Internal Storage or network storage. Your work (data) will remain in internal storage to be called up when you need it. As long as the internal storage remains healthy, your data is relatively safe. However on occasion, hardware failures do happen. If you experience a hardware failure, your data could be lost. As an extra step to help avoid data loss, back up your data. See “Backing up your

work” on page 54 for more information.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via external media, email, or download from the Internet.

Page 31

Chapter 1

Getting Started

This chapter provides tips for using your device effectively, summarizes how to connect components, and explains what to do the first time you use your device.

Please read the safety instruction information on the Quick Start document (that shipped with your device) carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or damage the device.

Selecting a place to work

Your device is portable and designed to be used in a variety of circumstances and locations.

Page 32

Display

Front Web Camera

Getting Started

Features and components

For further details on each of the items listed in the following section, be sure to follow the provided references to sections later in this document.

Front

(Sample Illustration) Front view

❖ Front Web Camera—Allows you to take still photos

(includes flash settings) or record videos. For more information, see “Using the Web Camera” on page 73.

Page 33

Back

Back Camera

Features and components

(Sample Illustration) Back view

Getting Started

Left side

❖ Back Camera—Allows you to take still photos

(includes flash settings) or record videos.

(Sample Illustration) Left side view

Page 34

Power button

Headphone/Microphone jack

Micro USB port

microSD™ slot

Volume control button

Internal microphone

Right side

Getting Started

Features and components

Top

(Sample Illustration) Right side view

❖ Power button—Turns the device on and off. Press and

hold the button for several seconds to turn the device ON/OFF. Press the button quickly to wake the device from Sleep mode or to place it into Sleep mode. For more information, see “To Shut down your device” on

page 40.

(Sample Illustration) Top view

❖ Headphone/Microphone jack—Allows you to listen

to or record sounds onto your device. For more information, see “Using external speakers or

headphones” on page 72.

❖

Volume control button—Allows you to

increase/decrease the volume.

❖

Internal microphone—Allows you to record sounds

using the device’s internal microphone or an optional external microphone. You can listen to audio files using the built-in speakers, headphones, or external speakers.

Page 35

❖ microSD™ slot—Supports the use of microSD™

Speaker

(SD™) media. For more information, see “Using a

microSD™ Card” on page 73.

❖

Micro USB port—Allows the transfer of data via the

USB cable. Also allows charging of the battery when connected to the USB port of a powered ON computer, or via a USB power cord and optional USB/AC adaptor. See “Charging the battery” on page 37.

Bottom

(Sample Illustration) FBottom view

❖ Speaker—Allow you to listen to sounds on your device.

For more information, see “Exploring audio features” on

page 71.

Setting up your device

Getting Started

Setting up your device

TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on

page 39 before adding external or internal components

to your device. These components include, but are not limited to, a mouse, keyboard, and printer.

Your device contains a rechargeable battery that need to be charged before you can use it.

To use external power or to charge the battery you must attach the USB power cord and an optional USB/AC adaptor. See “Connecting to a power source” on page 36.

NOTE

Please handle your device carefully to avoid scratching or damaging the surface.

Page 36

Getting Started

Connecting to a power source

NOTE

Your device requires power to operate. Use the provided USB power cable and separate optional compatible USB/AC adaptor to connect the device to a live electrical outlet to charge the device’s battery.

Toshiba recommends you use the USB power cable included with your device and an optional compatible USB/AC adaptor. A compatible USB/AC adaptor is available for purchase at toshiba.com/us.

Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.

Be careful if you use a multiple connector. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury.

Always use a compatible Toshiba USB/AC adaptor with your device, or use USB/AC adaptors specified by Toshiba to avoid any risk of fire or other damage to the device. Use of an incompatible USB/AC adaptor could cause fire or damage to the device possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.

To connect AC power to the device:

1 Connect the USB power cable to an optional compatible

USB/AC adaptor.

Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.

Wash hands after handling.

2 Plug the USB power cable into the Micro USB port on

the device.

Page 37

Getting Started

Charging the battery

NOTE

3 Connect the optional compatible USB/AC adaptor to a

To locate your Micro USB port, please refer to your Quick Start document.

Do not force the plug into device.

live electrical outlet.

Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.

Charging the battery

NOTE

Your device contains a rechargeable battery that may need to be charged prior to use.

To charge the battery you must attach the provided USB power cable to a USB port on your powered on computer. While connected, your computer must be turned ON and plugged into a power source.

The device’s battery is not accessible by the user.

If the device is leaking or its case is cracked, put on protective gloves to handle it.

NOTE

Battery life and charge time may vary depending on the external conditions, or the applications and features used.

Please handle your device carefully to avoid scratching or damaging the surface.

Page 38

Getting Started

Using the device for the first time

USB Charge—In “Sleep mode,” you can also charge your

tablet, although more slowly, by connecting the USB power cable to the USB port on another computer. Please make sure your computer is turned ON while charging via USB. If your computer is turned OFF, depending on the computer’s specifications, the tablet battery may discharge. Toshiba recommends that you do not use your tablet while charging via USB as auto shut down may occur if the battery charge is too low.

Using the device for the first time

The device is now ready for you to turn it on and begin using it, see “Exploring Your Device’s Features” on page 65.

Turning on the power

To turn on the device:

1 Make sure any external devices (such as the USB/AC

adaptor, if you plan to use AC power rather than battery power) are properly connected and ready.

2 Check to ensure that all slots are empty. 3 Press and hold the Power button for several seconds.

(Sample Illustration) Turning on the power

Initial setup

The Startup screen is the first screen displayed when you turn on your device for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your device.

Page 39

Registering your device with Toshiba

Setting up your software

When you turn on the device for the first time, do not turn off the power again until the operating system has loaded completely.

Getting Started

NOTE

The first time you turn on your device, the setup guides you through steps to set up your software. Follow the on-screen instructions.

The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.

Registering your device with Toshiba

Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your Product. Product registration can be completed by one of three methods:

1 From the Toshiba Web site at register.toshiba.com:

Touch a field to activate the on-screen keyboard, type in the requested information, and complete the registration process.

2 Swipe in from the right edge of the screen. When the

Windows and, in the Search field, type that appears, touch complete the registration process.

Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Warranty.

charms appear, touch the Search () charm

Registration. In the list

Toshiba Registration and

NOTE

To register online, an Internet connection is required.

Page 40

Power

Shut down option

Getting Started

To Shut down your device

1 Swipe in from the right edge of the screen. 2 When the Windows

( ) charm.

charms appear, touch the Settings

Pressing the power button before shutting down the Windows your work.

3 In the lower right of the screen touch the

icon.

operating system could cause you to lose

Power ()

(Sample Image) Shut down

4 Touch the Shut down option.

The device closes all open applications, shuts down the operating system, and then turns off.

To place your device in Sleep mode

1 Swipe in from the right edge of the screen.

2 When the Windows

( ) charm.

charms appear, touch the Settings

If you power down using the Sleep command and the battery discharges fully, your unsaved information will be lost. Be sure to save your work first.

Page 41

Getting Started

Power

Sleep option

Adding optional external devices

3 In the lower right of the screen touch the Power ()

icon.

(Sample Image) Sleep

4 Touch the Sleep option.

Sleep mode saves the current state of the device to memory so that, when you restart the device, you can continue working from where you left off.

Adding optional external devices

NOTE

After starting your device for the first time you may want to connect your external devices (see “Connecting an external

device” on page 47)

Before adding external devices, Toshiba recommends setting up your software. See “Setting up your software”

on page 39.

Refresh or Reset your PC

Your device includes Refresh and Reset utilities to allow you to Refresh or Reset your PC if necessary.

The following Refresh and Reset options are available:

Recovery option Description

Refresh your PC (with user’s data)

Reset your PC This option allows you to remove all data from your

This option allows you to refresh your system without losing your data.

See “Refresh your PC (with user’s data)” on

page 42.

system and reinstall Windows See “Reset your PC” on page 44.

Page 42

Getting Started

Refresh or Reset your PC

NOTE

❖ During the Refresh or Reset process your device

must be connected to an external power source via an optional USB/AC adaptor.

❖ When you Refresh your system, only the operating

system files and drivers originally shipped with the device may be restored. Any files that you created may not be restored during this process. Be sure to separately save the files you have created to external media using Windows

or another backup program. For more information, see “Backing up your work” on

page 54.

Refresh your PC (with user’s data)

Using “Refresh your PC” recovers your Windows® installation to an earlier state while attempting to keep your data and apps you installed from the Windows Store. Your PC settings and any Desktop Applications installed from media or websites will be deleted. Toshiba does not guarantee that your data will not be deleted during the Refresh process. Please make a back up of your data to external media before executing this process. For more information, see “Backing up your

work” on page 54.

NOTE

It is recommended that during the recovery process your device should be connected to an external power source.

You can recover the factory default software (refresh your PC), while the device will attempt to back up your data using the utilities stored on your device’s internal storage drive:

TECHNICAL NOTE: Your data will be copied into the backup folder. All of the data will be moved to this folder during the recovery process, however the current directory structure will be retained.

1 Swipe in from the right edge of the screen. 2 When the Windows

charms appear touch the Settings

( ) charm.

Page 43

Getting Started

Refresh or Reset your PC

3 Touch Change PC Settings.

The PC settings window appears.

(Sample Image) PC settings screen

4 Touch Update and recovery. 5 Touch 6 Under

Recovery. Refresh your PC without affecting your files

touch

Get Started.

The “Refresh your PC” screen appears.

(Sample Image) Refresh your PC screen

Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on

page 54).

Page 44

Getting Started

Refresh or Reset your PC

7 Touch the Next button to begin.

The “Ready to refresh your PC” screen appears.

(Sample Image) Ready to refresh your PC screen

You will be prompted to refresh your system.

8 Touch the 9 Your system will restart.

The “Refreshing your PC” window appears. When the

process is complete your system will reboot your

Windows

Refresh button.

operating system.

Reset your PC

The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see

“Backing up your work” on page 54).

NOTE

It is recommended that during the recovery process your device should be connected to an external power source.

Page 45

Getting Started

Refresh or Reset your PC

NOTE

For some models, Microsoft® Office will no longer be present after the recovery completes. To reinstall Microsoft

Office, please follow the instructions

described below:

❖ If you have a product key for a Microsoft

365 product, you may enter it at

https://officesetup.getmicrosoftkey.com/ to

download and install.

❖ You may also install it directly from your Microsoft

Office account at

https://office.microsoft.com/MyAccount.aspx.

1 Swipe in from the right edge of the screen. 2 When the Windows

charms appear touch the Settings

( ) charm.

3 Touch

Change PC Settings.

The PC settings window appears.

Office

(Sample Image) PC settings screen

4 Touch Update and recovery. 5 Touch Recovery.

Page 46

Getting Started

Refresh or Reset your PC

6 Under Remove everything and reinstall Windows

touch

Get Started.

The “Reset your PC” screen appears.

(Sample Image) Reset your PC screen

7 Touch the Next button.

The “Do you want to fully clean your drive?” screen

appears.

(Sample Image) Do you want to fully clean your drive screen

8 Select one of the following options:

❖

Just remove my files

❖ Fully clean the drive

Page 47

Getting Started

Connecting an external device

The “Ready to reset your PC” screen appears.

(Sample Image) Ready to reset your PC screen

9 Touch the Reset button.

The “Resetting your PC” window appears. When the process is complete your system will reboot your Windows

operating system.

NOTE

Selecting the “Fully clean the drive” option may take several hours.

Connecting an external device

You can easily attach an external device to your device. To d o th is :

1 Read the directions that came with the external device

to see if you first need to install new software.

2 Connect the external device’s USB cable to the port on

your device and to the external device.

3 Connect the external device’s power cable to a live

electrical outlet (if applicable).

4 Turn on the external device (if applicable).

Your device may automatically detect the external device.

Page 48

Getting Started

Customizing your device’s settings

There are several ways in which you can customize your device to suit your particular requirements. You can go into your device settings to make adjustments to your device to suit your needs.

Swipe in from the right edge of the screen. When the Windows and then touch category you wish to change. Refer to your operating system documentation or Help and Support for details.

You may also wish to customize your power usage settings. For more information, see “Power Plans” on page 61. There are additional custom settings you can choose. See

“Utilities” on page 76.

charms appear, touch the Settings ( ) charm,

Change PC Settings. Then choose a

Caring for your device

This section gives tips on cleaning and moving your device. For information about taking care of your device’s battery, see “Taking care of your battery” on page 62.

NOTE

Please handle your device carefully to avoid scratching or damaging the surface.

Cleaning the device

Keep liquids, including cleaning fluid, out of the device’s speakers and other openings. Never spray cleaner directly onto the device and/or display. Never use harsh or caustic chemical products to clean the device.

To keep your device clean, gently wipe the display panel/tablet and exterior case with a lightly dampened cloth.

Page 49

Chapter 2

Learning the Basics

This chapter gives some computing tips and provides important information about basic features.

Computing tips

❖ Save your work frequently.

Your work stays in the device’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your device to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.

See “Saving your work” on page 53 for further information.

HINT: Some programs have an automatic save feature that can be activated. This feature saves your file to the internal storage drive at preset intervals. See your software documentation for details.

Page 50

Learning the Basics

Touch screen

❖ Back up your files to external media on a regular basis.

Label the backup copies clearly and store them in a safe

place.

It is easy to put off backing up because it takes time.

However, if your internal storage drive suddenly fails, you

will lose all the data on it unless you have a separate

backup copy. For more information, see “Data and

system configuration backup in the Windows

system” on page 93.

❖ Use Error-checking and Disk Defragmenter regularly to

check and optimize disk space and improve

performance.

❖ Scan all new files for viruses.

This precaution is especially important for files you

receive via external media, email, or download from the

Internet.

❖ Take frequent breaks to avoid repetitive-motion injuries

and eyestrain.

❖ Do not turn off the device if a drive is active.

Turning off the device while it is reading from or writing

to a disk may damage the disk, the drive, or both.

operating

NOTE

The Windows® operating system records information, such as your desktop setup, during its shutdown procedure. If you do not let the Windows system shut down normally, details such as new icon positions may be lost.

Touch screen

NOTE

Your device comes with a touch screen, enabling direct interaction with displayed apps and programs through simple or multi-touch gestures.

Your device may come with a digitizer feature, enabling direct interaction with display, apps, and programs.

operating

Page 51

Learning the Basics

Touch screen navigation

Use your finger to manipulate the on-screen icons, buttons, menu items, and other items on the touch screen. You can also change the screen’s orientation.

The screen is made of glass so avoid contact with sharp, rough, or abrasive objects or substances as screen may break or scratch if not handled properly. If you see a crack in the glass, discontinue use of the device to avoid injury.

Touch—Touch to activate items displayed on the screen,

such as app and setting icons or on-screen buttons. Touch to type using the keyboard.

Touch & hold—Touch and hold an item on the screen by

touching and holding the item in place until an action occurs.

Drag—Touch and hold an item for a moment and then,

without lifting your finger, move the item until you reach the target position. For example, drag items on any app screen to reposition them.

Swipe or slide—To swipe or slide, quickly move your finger

across the surface of the screen without pausing. For example, swipe your finger to the left from the right edge of the screen to display the Windows

Double-tap—Tap quickly twice to zoom in. For example,

double-tap a section of a Web page to zoom in on that section. Double-tap again to zoom out.

Pinch—Place and pinch two fingers together to stretch or

zoom out. (Applicable to apps that support this function.)

Touch screen

charms.

Zoom in—Place and spread two fingers apart to zoom in.

(Applicable to apps that support this function.)

Rotate—Place two or more fingers on an item and rotate

your hand. The item rotates in the direction you turn your hand. (Not functional in all apps).

Swipe from right edge—Swipe in from the right edge to

display the charms.

Page 52

Learning the Basics

Mouse properties

Swipe from left edge—Swipe in from the left edge to

display an open app. Snaps open apps (swipe in from the left edge and slide the

divider to adjust the app size). Displays recently opened apps (swipe in from left edge,

holding your finger down, and then push the app back toward the left edge).

Swipe from top or bottom edge—Swipe in from the top

or bottom edge to display commands. You can also close an app by dragging it to the bottom of the

screen.

Mouse properties

If you have attached an external mouse to your device, Mouse properties allow you to change your pointing device or mouse settings.

To access Mouse properties:

1 Swipe in from the right edge of the screen. When the

Windows

touch

the list that appears, touch your selection.

The Mouse screen appears. Adjust the settings as desired, and then touch

charms appear, touch the Search ( ) charm,

Settings and, in the Search field, type Mouse. In

OK.

Starting an app

To Start an app on the Start screen, swipe left or right as needed to reveal the desired app. Then touch the appropriate tile.

To Start an app from the Desktop, swipe in from the right edge of the screen. When the Windows touch the app tile to open.

Start ( ) charm, and then touch the appropriate

charms appear,

Page 53

Learning the Basics

Starting an app using Search

To start an app on the Start screen, touch the appropriate tile to open it. Swipe your finger to the left or right to reveal more available app tiles.

On the Start screen swipe Up to search for an app using the Apps page.

Saving your work

(Sample Image) Searching for apps

The Apps screen appears with the available system apps to choose from, or you can enter your search in the search field. Continue to swipe Up to reveal more apps.

Saving your work

Before you turn off the device using the Shut down command, save your work on the internal storage drive, external media, or flash media. This is one of the most important rules of computing.

Many applications offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature.

Page 54

Learning the Basics

Backing up your work

Back up all the files you create in case something happens to your device. You can back up your files to different types of media such as a USB Flash, external storage drive, or to a network, if available.

To back up several files at one time, use the Microsoft Windows internal storage drive. Also see “Backing up your data or

your entire device with the Windows page 95.

file recovery program preinstalled on the device’s

HINT: Backing up all the files on your internal storage drive may take a considerable amount of time. You may prefer to use a high-capacity file recovery system, such as an external hard drive or a high-capacity microSD™ Card.

Toshiba’s online resources

Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see

“Contacting Toshiba” on page 98.

operating system” on

Page 55

Chapter 3

Mobile Computing

This chapter covers all aspects of using your device while traveling.

Toshiba’s energy-saver design

Your device enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.

Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your device to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.

Running the device on battery power

The device contains a Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet. You can recharge it many times.

Page 56

Mobile Computing

Running the device on battery power

Battery Notice

Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system’s battery life under any conditions other than the specific test settings.

Recharge time varies depending on usage. Battery may not charge while the device is consuming full power. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries.

To ensure that the battery maintains its maximum capacity, operate the device on battery power at least once a month. The Lithium-Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time. However, for better accuracy of the battery meter, it is helpful to fully discharge the battery periodically. Please see

“Maintaining your battery” on page 63 for procedures. If the

device is continuously operated on AC power, either through an optional USB/AC adaptor or a port replicator (if applicable to your system), for an extended period (more than a month), the battery may fail to retain a charge. This may shorten the life of the battery, and may cause the battery meter to be inaccurate.

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Power management

Your device ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center.

Charging the battery

If the device is leaking or its case is cracked, put on protective gloves to handle it.

Mobile Computing

Charging the battery

NOTE

Your device contains a rechargeable battery that may need to be charged prior to use.

To use external power or to charge the battery you must attach an optional USB/AC adaptor. See “Connecting to a

power source” on page 36.

To charge the device plug it into a power source.

NOTE

Your device’s battery is not accessible to the user.

Battery life and charge time may vary depending on the external conditions, or the applications and features used.

Please handle your device carefully to avoid scratching or damaging the surface.

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Mobile Computing

Charging the battery

USB Charge—In “Sleep mode,” you can also charge your

Wall Outlet—The fastest way to charge your tablet is with

an optional USB/AC adaptor plugged into a wall outlet.

Determining remaining battery power

NOTE

Touch the power icon in the notification area. (See “Finding

your way around the desktop” on page 67 for more

information on the notification area.) The window displays the remaining battery power as a percentage.

With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the device for as long as a new battery, even when fully charged.

Wait a few moments after turning on the device before trying to monitor the remaining battery power. The device needs this time to check the battery’s remaining capacity and perform its calculations.

TECHNICAL NOTE: The device drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit.

The device calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.

What to do when the battery runs low

When the battery run low you can:

❖ Plug the device into an external power source and

recharge the battery via the Micro USB port. See

“Connecting to a power source” on page 36

❖ Save your work and turn off the device

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Mobile Computing

Charging the battery

If you do not manage to do either of these things before the battery completely runs out of power, the device automatically enters a power-saving state and turns itself off so that when you turn on the power again after connecting an external power source, you can continue where you left off.

Setting battery notifications

You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the device to enter Sleep mode or to completely shut down when the notification goes off.

To change the default notification settings:

1 While on the desktop, touch the

notification area. A window appears displaying the power level of the

battery.

Battery ( ) icon in the

(Sample Image) Power Options screen

2 Touch More power options.

The Power Options window appears.

3 Touch

4 Touch

Change plan settings under the power plan to

be customized. The Edit Plan Settings window appears.

Change advanced power settings.

The Advanced settings tab of the Power Options window appears.

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Mobile Computing

Charging the battery

5 Touch Battery to display the battery options.

(Sample Image) Advanced settings tab of Power Options screen

6 Configure the alarm settings to suit your needs.

Conserving battery power

How long a fully charged battery lasts when you are using the device depends on a number of factors, such as:

❖ How the device is configured ❖ How much you use the internal storage drive or other

optional devices

❖ Where you are working, since operating time decreases

at low temperatures There are various ways in which you can conserve power

and extend the operating time of your battery:

❖ Enable Sleep (default setting is Enabled), which saves

power when you turn off the device and turn it back on

again

❖ Use the Windows

power-saving option plans

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Power-saving options control the way in which the device is configured. By using them, you can increase the length of time you can use the device before you need to recharge the battery.

You may set individual power-saving options to suit your own needs.

The following section describes how to choose or create a Power Plan and explains the available power-saving option.

Power Plans

You can choose a predefined Power Plan or select your own combination of power options.

To d o th is :

1 While on the desktop, touch the

notification area.

2 Touch

The Power Options window appears.

Mobile Computing

Charging the battery

More power options.

Battery ( ) icon in the

(Sample Image) Power Options window

3 Select an appropriate plan for your work environment or

create your own custom plan.

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Mobile Computing

Changing the battery

4 Touch Create a power plan in the left pane to set up a

new plan.

NOTE

5 Touch

6 Touch

7 Touch

To edit a plan or to edit advanced settings, continue to the following steps.

Change plan settings to choose the plan you

want to edit.

This screen allows you to change basic settings.

Change advanced power settings to access

settings for battery notification levels, internal storage

drive power save time, etc.

You can touch the plus signs to expand each item and to

see what settings are available for each item.

OK to save the plan changes you have

performed.

Changing the battery

NOTE

When your battery has run out of power, plug in an optional USB/AC adaptor.

If you find that a new battery is needed, contact the location where you purchased the device for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery.

The device’s battery is not accessible by the user.

If the device is leaking or its case is cracked, put on protective gloves to handle it.

Taking care of your battery

The following sections offer tips on how to take care of your battery and prolong its life.

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Safety precautions

Always immediately turn the power off and disconnect the power cable/cord plug from the plug socket and stop using the device if you observe any of the following conditions:

❖ Offensive or unusual odor ❖ Excessive heat ❖ Discoloration ❖ Deformation, cracks, or leaks ❖ Smoke ❖ Other unusual events during use, such as abnormal

sound

Do not expose the device to fire. The batteries could explode.

Do not turn on the device’s power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or device failure including but not limited to the loss of data.

Mobile Computing

Disposing of your device

Maintaining your battery

Fully discharging a battery will allow better accuracy of the battery meter.

To fully discharge your battery:

❖ Periodically, disconnect the device from a power source

and operate it on battery power until the battery fully discharges.

Disposing of your device

Never attempt to dispose of a device by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can cause a device to explode and/or release caustic liquid, both which may possibly cause serious injury.

Discard this device in accordance with applicable laws and regulations.

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Mobile Computing

Traveling tips

Disposal of this product may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government.

For more information, see “Device Recycling Information” on

page 20, or for complete information about Toshiba's

recycling programs and initiatives, please visit

toshiba.com/recycle.

Traveling tips

The environmental precautions listed in “Selecting a place to

work” on page 31, also apply while traveling.

❖ Never leave your device on a sunny ledge or in a place

where it could get wet or covered in dust.

❖ Always travel with the device in a carrying case. Toshiba

offers a choice of carrying cases for the device. They all

provide plenty of extra space for manuals, power cords,

and compact discs. Contact your authorized Toshiba

representative for more information or visit Toshiba’s

Web site at accessories.toshiba.com.

TECHNICAL NOTE: When traveling by air, you may be required to pass your device through airport security equipment. The X-ray equipment will not harm your device.

NOTE

Before using your device aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON) if your device has wireless LAN capability.

To enable/disable the wireless antenna, use the Airplane mode switch located under Networks, see “Setting up for

communications” on page 70.

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Chapter 4

Exploring Your Device’s Features

In this chapter, you will explore some of the special features of your device.

Exploring the Start screen

The Start screen is the launching pad for everything you can do in the Windows easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.

When you swipe in from the right edge of the screen, a list of Windows

on page 66. These Windows

commands, including basic tasks like turning off the power and advanced PC settings.

You can go to the Start screen by touching the ( ) icon on the taskbar. Press this icon again to toggle back to the last app opened, or between the Desktop and Start screens if no apps are open. For detailed information, please refer to the Windows

By or touching the Desktop tile from the Start screen, you will find the Windows familiar with.

charms will slide out from the right, see “Charms”

operating system, providing new and

charms perform various

Windows

Help and Support.

settings and features you are most

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App tiles

Apps page i

con

Search icon

Exploring Your Device’s Features

Exploring the Start screen

For detailed information on the new functionality, refer to the Windows

(Sample Image) Windows® Start screen

Charms

Use the Windows® charms to start apps, find documents, set up system components, and perform most other computing tasks.

By swiping in from the right edge of your screen, you will find a list of charms:

Settings.

You may also access the corner of the Start screen.

Search—This charm allows you to search for most anything

you need to locate on your device. It can help you find apps, documents, photos, and your favorite music.

Share—This charm allows you to share music and photos

with your favorite social Web sites.

Start—This charm allows you to view all of the available

apps downloaded to your system.

Devices—This charm allows you to manage your hardware

devices.

Settings—This charm allows you to manage your system

settings.

Help and Support.

Search, Share, Start, Devices and

Search icon in the upper-right

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Exploring Your Device’s Features

Ta s kb a r

Icons

Notification area

Notifications

Exploring the desktop

Tiles

Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as

well as tiles representing all other applications downloaded to your system.

Exploring the desktop

You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.

HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your system.

Finding your way around the desktop

Your device’s desktop includes several standard features: icons, taskbar, notification area, notifications, and background pattern.

(Sample Image) Windows® Desktop screen

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Exploring Your Device’s Features

Exploring the desktop

Icons

An icon represents a folder, file, or program that can be quickly activated by touching the icon.

You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area.

You may see various icons displayed on your system desktop, for example:

Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin.

❖ TECHNICAL NOTE: If you delete a large number of

files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows delete the file(s) or cancel the deletion.

❖ If you delete a file (of any size) from an external

media or flash media, it does not go into the Recycle Bin. The file is permanently deleted.

❖ Permanently deleted files cannot be recovered

from the Recycle Bin.

For more information on the Recycle Bin, see Windows online Help.

will prompt you to either permanently

NOTE

Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it.

Touch and hold an icon to display a popup description of the file contents.

online Help for more specific

Taskba r

Each time you open a program, an icon associated with that program appears on the taskbar. With some programs, an icon appears on the taskbar for each document or window you open. You can use these icons to quickly switch between the programs or windows.

To make a program or window the currently active one, touch the associated taskbar icon.

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Exploring Your Device’s Features

Windows® Store

Notification area

The notification area displays icons of tasks or programs that run continuously in the background and displays notifications.

Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume.

To activate a specific task, touch the appropriate notification area icon.

Notifications

There are many types of notifications you can employ to help you with the many tasks you perform every day.

User experience notifications can be set for toast, tile, badge, and raw notifications.

Toast notifications—Designed for time-sensitive delivery

of personalized content, such as an instant message from a friend.

Tile notifications—Used by applications that are not

currently running with an at-a-glance characteristic, giving you a quick preview of the subject line of your latest email or the current weather conditions.

Badge notifications—A specialized type of tile notification

(shown on the Start screen tile) using glyphs to indicate the number of applications that have updates available or the status of a running application.

Raw notifications—These run a background task on behalf

of an application while that application is not running in order to make available the latest content, such as an online newspaper.

Windows® Store

Although many applications will be pre-installed or built-in to your device, you will also have the ability to download many other applications with just a touch.

While in the Desktop screen, locate the ( ) icon in the taskbar.

In the Windows thousands of apps, all grouped into easy to find categories.

Windows® Store

Store you can search for and browse

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Exploring Your Device’s Features

Setting up for communications

To connect to the Internet you need:

❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you

plan to use the Internet

❖ A way to connect to the ISP (for example

Connect to the Internet

Wi-Fi

/broadband connection, etc.)

NOTE

Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.

Follow the steps below to set up your Wireless connection.

1 Swipe in from the right edge of the screen. When the

Windows

charms appear, touch the Settings ()

charm.

2 Touch the

Wi-Fi () icon.

The Networks screen appears.

3 Select your network. 4 Touch

Connect.

5 Enter the network security key (if applicable). 6 Touch

Next.

Your device should then be connected.

NOTE

To enable/disable the wireless antenna, use the Airplane mode switch located under Networks.

For help with common Wi-Fi

networking problems, see

“Wireless networking problems” on page 91.

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Exploring Your Device’s Features

Start Recording/Stop Recording button

Exploring audio features

Connecting your device to a network

You can connect your device to a network to increase its capabilities and functionality.

Accessing a network

For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi

access.

Exploring audio features

You can use your device to record sounds using the device’s internal microphone or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.

Recording sounds

You may record sounds using the device’s internal microphone or by connecting an optional external microphone.

Using a microphone

NOTE

1 If you want to use an external microphone, connect it to

2 Swipe in from the right edge of the screen. When the

To locate your headphone/microphone jack, please refer to your Quick Start document.

the device.

Windows and, in the Search field, type

charms appear, touch the Search ( ) charm

Sound Recorder.

(Sample Image) Sound Recorder screen

3 Touch the Start Recording button. 4 Speak normally into the microphone.

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Exploring Your Device’s Features

Exploring audio features

5 When you have finished recording, touch the Stop

Recording button.

The

Save As dialog box appears.

6 To save the file, touch the field to open the on-screen

keyboard. Then type a file name and touch

Using external speakers or headphones

Save.

NOTE

Your device is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers.

To play back sound files through external speakers or headphones:

1 Locate the headphone/microphone jack on the device. 2 Using any necessary adapters, plug the cable from the

To adjust the volume:

❖ For external speakers, use the volume controls on each

❖ For headphones, use the device’s volume control.

To locate your headphone/microphone jack, please refer to your Quick Start document.

Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.

TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the device.

headphones or external speakers into the

headphone/microphone jack.

The headphone/microphone jack requires a 16-ohm

stereo mini connector.

speaker.

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Exploring Your Device’s Features

Using the Web Camera

Your device comes with two built-in Cameras. One is located on the front (Web Camera) and one on the back of the tablet. With these cameras you can do the following:

❖ Take pictures and record videos with your device ❖ Chat with others and have them see you while using

instant messaging (IM) programs

❖ Have video conference calls

NOTE

Depending on your device model, the process of sending email, taking pictures or recording video messages may vary.

To access the Web Camera, from the Start screen, touch the

Camera tile. The Web Camera indicator light glows when

the Web Camera is active.

NOTE

To email, instant message or video conference, you must be connected to the Internet.

When the Web Camera is not active the indicator light is off.

Using a microSD™ Card

The microSD™ Card slot supports the use of a microSD™ Card. This medium can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.

NOTE

Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the dragand-drop feature of the Windows® operating system.

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Exploring Your Device’s Features

Using a microSD™ Card

Inserting memory media

NOTE

The following instructions apply to all types of supported media devices.

1 Turn the media so that the contacts (metal areas) are

2 Push the media into the microSD™ slot until it stops.

To locate your microSD™ Card slot, please refer to your Quick Start document.

facing down, away from the display.

(Sample Illustration) Inserting memory media

When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.

NOTE

Always remove memory media when not in use.

Removing memory media

1 If you are not currently on the Desktop, choose the

Desktop tile on the Start screen, otherwise skip to

step 2.

2 Prepare the card for removal by touching the

hidden icons

notification area and then selecting the

Hardware and Eject Media

3 Touch the item you would like to eject.

If the system is unable to prepare the media for safe

removal, a message will tell you to try again later. If the

media can be removed now, the system displays

to Remove Hardware

If the device has a spring-loaded adapter slot, see

step 4; otherwise, skip to step 5.

button ( ), if necessary, in the

Show

Safely Remove

icon.

Safe

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Exploring Your Device’s Features

Using a microSD™ Card

4 Gently press the card inward to release it.

The card pops out slightly.

5 Grasp the card and pull it straight out.

(Sample Illustration) Removing memory media

Do not remove memory media while data is being written or read. Even when the Windows disappears, writing to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go out.

message “copying...”

Page 76

Chapter 5

Utilities

Your device includes utilities designed to help you reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.

NOTE

❖ TOSHIBA Display Utility ❖ Service Station

The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.

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TOSHIBA Display Utility

The TOSHIBA Display Utility enables you to change the display settings on your device, including font size, DPI, scaling, and screen resolution.

To access the TOSHIBA Display Utility:

1 Swipe in from the right edge of the screen. 2 When the Windows

( ) charm.

3 In the Search field, type 4 Touch

Display Utility from the selection.

The TOSHIBA Display Utility screen appears.

charms appear, touch the Search

Utilities

Display Utility.

(Sample Image) TOSHIBA Display Utility window

5 Select the function you wish to change and choose the

desired setting.

6 Touch 7 When you have finished making your changes, touch

Apply.

to save the changes.

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Utilities

Service Station

The Service Station helps you keep your new device running at its best by notifying you when updated software, firmware, documentation or other information is available for your device. The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish.

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Chapter 6

If Something Goes Wrong

Some problems you may encounter when using your device are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program.

This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter.

If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.

Problems that are easy to fix

Your program or application stops responding.

NOTE

The operating system allows for the use of both applications (“Apps” used with the Windows UI”) and programs (used in the traditional Windows desktop environment). For the purpose of simplifying the information we will use the terms interchangeably in this chapter.

“Modern

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If Something Goes Wrong

Problems when you turn on the device

If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs.

Problems when you turn on the device

These problems may occur when you turn on the power.

The device will not start.

Make sure you attached the USB power cable to the optional USB/AC adaptor properly.

Press and hold the Power button for at least 5 seconds, and then swipe down where indicated.

If you are using an optional USB/AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.

The device displays the

FAILURE/

successfully message.

Windows Error Recovery – Windows did not shut down

To continue, select happen if the device was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows

Data stored in the device’s memory has been lost. Data stored in the device’s internal storage drive may not be affected.

Always save your data even when you are using Sleep mode. If your battery fully discharges, information that has not been saved will be lost. Your device can be configured to warn you when a battery is running low see “What to do

when the battery runs low” on page 58.

If you are running on battery power, it is recommended that you do not leave the device in Sleep mode for long periods of time.

To charge a battery, leave the device plugged into a live wall outlet for several hours. For more information see “Charging

the battery” on page 57.

Start Windows normally. This can

WARNING RESUME

from shutting down.

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If Something Goes Wrong

The Windows® operating system is not working

Once you are familiar with your device and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example:

❖ The operating system fails to start after the initial startup

appears.

❖ The operating system takes a long time to start. ❖ The operating system responds differently from the

normal routine.

❖ The screen does not look right.

Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.

If you experience any of these problems, use the options in the Startup menu to fix the problem.

Using Startup options to fix problems

If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers.

If Windows menu will launch. To enter the Advanced Startup options manually:

1 Swipe in from the right edge of the screen. 2 When the Windows

( ) charm.

3 Touch 4 Touch Update and recovery. 5 Touch 6 Touch

The device restarts.

7 Touch

fails to start properly twice, the Windows® Boot

charms appear, touch the Settings

Change PC Settings.

Recovery. Restart Now under Advanced Startup.

Troubleshoot from the menu.

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If Something Goes Wrong

The Windows® operating system is not working

You now have several options:

Refresh your device

❖ Your files and personalization settings won't change ❖ Your device settings will be changed back to their

defaults

❖ Your Apps from the Windows ❖ Apps you installed from discs or Web sites are removed ❖ A list of removed apps is saved to your desktop

For more information, see “Refresh your PC (with user’s

data)” on page 42.

Store are retained

Reset your device

❖ All of your personal files and apps are removed ❖ Your device settings are changed back to their defaults

For more information, see “Reset your PC” on page 44.

Advanced options

Choosing this option presents you with another set of options:

System Restore

❖ System Restore allows you to use a Restore point to

return the device to a state at which it was performing properly. Restore points may be created:

❖ When new hardware or software is installed ❖ Manually by the user

System Image Recovery

Windows specific image provided by the user.

Startup Repair

This feature automates the repair process. The Operating System will automatically look for problems and repair them if possible.

Command Prompt

The command prompt is a very powerful tool for advanced users.

will “Recover” the Operating system using a

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If Something Goes Wrong

The Windows® operating system is not working

Startup Settings

In previous Operating Systems the majority of the options found on this menu were available by pressing the during the Windows

boot process:

F8 key

❖ Enable low resolution video mode

Restarts Windows

using your current video driver at low resolution. This allows you to reset your display settings in the event they have been improperly set.

❖ Enable debugging mode

Starts Windows

in an advanced troubleshooting mode

❖ Enable boot logging

Creates a file that lists all the drivers that are installed during startup

❖ Enable Safe Mode

Starts Windows

with a minimal set of drivers and services. If the device starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem.

❖ Disable driver signature enforcement

Allows drivers containing improper signatures to be installed

❖ Disable early-launch anti-malware protection

Allows drivers to initialize without being measured by the Anti-malware driver

❖ Disable automatic restart on system failure

Prevents Windows error causes it to fail. Choose this option only if Windows

is stuck in a loop where it fails, attempts to

from automatically restarting if an

restart, and fails again repeatedly.

Internet problems

My Internet connection is very slow.

Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later.

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My browser cannot find the URL address I typed in.

My browser cannot find a site I bookmarked.

If Something Goes Wrong

Fixing a problem with Device Manager

Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site.

The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later.

The Windows® operating system can help you

If the operating system has started properly but you still have a problem using your device, the online Help can assist you in troubleshooting the problem. To open online Help:

❖ Swipe in from the right edge of the screen. When the

Windows Then touch the Search field and begin typing

Support.

When the “Windows Help and Support” screen appears, do one or both of the following:

❖ Touch the search field, type the topic you need help

❖ Touch one of the options listed in the window and

You can connect to Support Online by going to Toshiba support at support.toshiba.com.

charms appear, touch the Search ( ) charm.

with, and follow the on-screen instructions

follow the instructions

Help and

Fixing a problem with Device Manager

Device Manager provides a way to check and change the configuration of a device.

Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.

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If Something Goes Wrong

Fixing a problem with Device Manager

Checking device properties

Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device.

To check a device’s properties:

1 Swipe in from the right edge of the screen. When the

Windows Then touch the Search field and begin typing

Manager

2 Touch

The Device Manager screen appears.

3 In the list of device(s), touch the device type. 4 To view the device(s) installed, touch the device.

The operating system displays the device Properties dialog box, which provides an array of tabs. They may include:

❖ The

The tabs that appear in the dialog box vary from one device to another.

For more information about Device Manager, refer to Windows

charms appear, touch the Search ( ) charm.

Device Manager.

General tab, which provides basic information

about the device.

Resources tab, which lists resources assigned

to the device. This tab does not appear if the device is not using resources.

Driver tab, which displays the drivers being

used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem.

online Help.

Device

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If Something Goes Wrong

Power and the batteries

NOTE

Your device receives its power through the USB Power cable to an optional USB/AC adaptor or from the system batteries. Power problems are interrelated. For example, a faulty USB Power cable or optional USB/AC adaptor will neither power the device nor recharge the batteries.

Here are some typical problems and how to solve them:

The USB Power cable and optional USB/AC adaptor work correctly, but the battery will not charge.

The tablet’s battery does not charge while the device is consuming full power. Try turning off the device.

The battery may be too hot or too cold to charge properly. If you think this is the probable cause, let the battery reach room temperature and try again.

If the battery has completely discharged, it will not begin charging immediately. Leave the optional USB/AC adaptor and power cord/cable connected, wait 20 minutes and see if the battery is charging.

The battery appears not to power the device for as long as it usually does.

If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again.

Check the power options via your Power Plans (see “Power

Plans” on page 61). Have you added a device that takes its

power from the battery? Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the charge lasts.

After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. Visit the Toshiba Web site at

accessories.toshiba.com. Refer to this site often to stay

current on the most recent software and hardware options for your device, and for other product information.

For more information on maintaining battery power, see

“Changing the battery” on page 62.

The device’s battery is not accessible by the user.

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If Something Goes Wrong

Display problems

Here are some typical display problems and their solutions:

The screen is blank.

Display Auto Off may have gone into effect. Touch the screen to activate it.

The screen does not look correct.

Choose a theme for your desktop background, under

Change the visuals and sounds on your device, in the Themes panel. You can also change the setting for

individual components separately by selecting an item from just below the

Color, Sounds, and Screen Saver).

For more information, see the Windows

A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware.

Reduce the size of the color palette to one that is supported by the device’s internal display.

To change the display properties:

1 Touch & hold in a blank area of the Windows 2 Touch 3 Use the menu on the right hand side of the page to:

❖ Adjust resolution ❖ Adjust brightness ❖ Calibrate color ❖ Change display settings ❖ Project to a second screen ❖ Adjust ClearType text

4 Touch

The display mode is set to Simultaneous and the external display device does not work.

Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.

Themes panel (Desktop Background,

online Help.

Personalize, and then Display.

OK.

desktop.

Page 88

If Something Goes Wrong

Disk or storage drive problems

Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them.

Error-checking

Run Error-checking, which analyzes the directories and files on the storage drive and repairs any damage it finds.

To run Error-checking:

1 Swipe in from the right edge of the screen. When the

Windows

Then touch the Search field and begin typing

2 Touch 3 Touch and hold the drive you wish to check.

charms appear, touch the Search ( ) charm.

This PC in the list that appears.

computer.

(Sample Image) Selecting the drive

4 In the pop-up menu, touch Properties.

The drive’s Properties box appears.

5 Touch the 6 Touch the Check button.

The Error Checking box appears.

The system will alert you if you need to scan the drive.

Tools tab.

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If Something Goes Wrong

Sound system problems

7 Even if you do not need to scan the drive for errors you

can scan by touching Error-checking tests and repairs the storage drive.

Your hard disk seems very slow.

If you have been using your device for a long time, your files may have become fragmented. Run Disk Defragmenter.

To d o th is :

1 Swipe in from the right edge of the screen. When the

Windows

then type

2 Touch 3 From the Optimize Drives menu touch the drive you wish

to defragment.

4 Touch the

The system will display the status as it optimizes and

defragments the drive.

Your data files are damaged or corrupted.

Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files.

You may also be able to recover lost data using utility software. Consult your network administrator.

Some programs run correctly but others do not.

This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs.

charms appear, touch the Search ( ) charm,

Defragment in the Search field.

Defragment and Optimize Drives.

Optimize button.

Scan drive.

Sound system problems

No sound is coming from the device’s speaker.

Adjust the volume control. Check that the volume control on the device is turned up. If you are using external headphones or speakers, check that

they are securely connected to your device.

The device emits a loud, high-pitched noise.

This is feedback between the microphone and the speaker. It occurs in any sound system when input from a microphone is fed to the speaker and the speaker volume is too loud. Adjust the volume control.

Page 90

If Something Goes Wrong

Printer problems

This section lists some of the most common printer problems.

The printer will not print.

Check that the printer is connected to a working power outlet, turned on and ready (on line).

Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray.

Make sure the printer cable is firmly attached to the device and the printer.

Run the printer’s self-test to check for any problem with the printer itself.

Make sure you installed the proper printer drivers as shown in the instructions that came with the printer.

You may have connected the printer while the device is on. Disable Sleep mode, turn off the device, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the device back on.

Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file.

If you cannot resolve the problem, contact the printer’s manufacturer.

The printer will not print what you see on the screen.

Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information.

Page 91

If Something Goes Wrong

Wireless networking problems

NOTE

This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi networking.

The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows and Support or contact your computer technician.

❖ If your device is equipped with an internal Wi-Fi

adapter, verify that Airplane mode is OFF, see “Setting

up for communications” on page 70.

❖ Verify that your device can detect access points or

routers. If it can detect a Wi-Fi

access point or router

then it may be a configuration issue.

❖ Verify that signal strength is good using the utility

provided with the Wi-Fi

adapter.

❖ If another device is on the same network, verify that it

has network access, and can connect to the Internet. If,

for example, the other device cannot browse to a public

Web site, the ISP’s (Internet Service Provider) service

may be disrupted.

❖ Verify that the Service Set Identifier (SSID), or network

name, is correct - i.e., that it matches the SSID assigned

to the access point you are attempting to connect

through. SSIDs are case-sensitive.

❖ Check the Windows

verify that the Wi-Fi

Windows

operating system, and that the driver is

Control Panel's Device Manager to

adapter is recognized by the

loaded. To access the Device Manager, swipe in from the

right edge of the screen. When the Windows

appear touch the

Control Panel. Touch Control Panel, and then select

System and Security, and then System. Launch the

Search ( ) charm, and then type

Device Manager and carefully note any error messages

these will be very helpful if you should confer with a

support technician at a later time.

)

charms

Help

Page 92

If Something Goes Wrong

Develop good computing habits

NOTE

To enable/disable the wireless antenna, use the Airplane mode switch located under Networks, see “Setting up for

communications” on page 70.

❖ Use IPCONFIG to verify that the device has a useful IP

address - one other than the private address of

169.254.xxx.xxx assigned by Windows

1 Swipe in from the right edge of the screen. When the

Windows

charms appear, touch the Search ()

charm. Then touch the Search field and begin typing

Cmd.

2 Touch 3 Enter

Command Prompt.

IPCONFIG/ALL, and then press ENTER.

The IP address for each active network adapter will be displayed.

❖ If you have enabled any security provisions (closed

system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases.

Develop good computing habits

Save your work frequently.

You can never predict when your device will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See

“Computing tips” on page 49 for instructions.

On a regular basis, back up the information stored on your internal storage drive.

Use Windows external hard disk. Here are some ways you can do this:

❖ Use the Windows

your entire device to an external hard disk.

❖ Copy files to a rewritable external storage device. ❖ Connect your device to the office network and copy files

to your network partition.

to back up files, or the entire device, to an

operating system to back up files or

Page 93

If Something Goes Wrong

Develop good computing habits

Some people use a combination of these methods, backing up all files weekly and copying critical files to external media on a daily basis.

If you have installed your own programs, you should back up these programs as well as your data files. If something goes wrong that requires you to reformat your internal storage drive and start again, reloading all your programs and data files from a backup source will save time.

Read the documentation.

It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the device. Your ability to solve problems will improve as you learn about how the device and its software work together.

Get familiar with all of the documentation provided with your device, as well as the information that may come with the programs and devices you purchase.

Your local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals.

Data and system configuration backup in the Windows

operating system

The Windows® operating system offers some easy-to-use features for backing up your Windows data - documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.

settings and your

Saving system configuration with restore points

The System Restore feature of the Windows® operating system quickly creates restore points - ‘snapshots’ of your Windows for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to ‘turn back the clock,’ restoring the Windows in just prior to the installation. This is much easier and more effective than uninstalling the hardware or software, which often leaves behind unwanted files and settings. It is also easy to undo a restore point selection, if you change your mind.

operating system configuration - and saves them

operating system to the state it was

Page 94

If Something Goes Wrong

Develop good computing habits

Follow these steps to create a restore point using the System Restore utility:

1 Swipe in from the right edge of the screen. When the

Windows Then touch the Search field and type

Control Panel in the list that appears.

2 Touch 3 In the left pane, touch

charms appear, touch the Search ( ) charm.

Control. Touch

System and Security, and then System.

System Protection.

The System Protection tab of the System Properties

window appears.

4 Touch 5 Under

6 Touch 7 Touch

Configure.

Restore settings select Turn on System

Protection.

OK. Create.

8 Touch the input field, and enter a name that is

descriptive enough to be easily understood in the future,

such as “Before installing Brand X Accounting app.”

Then touch

The Windows

Create.

operating system creates the restore point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created.

9 Touch

Close.

Then, at a later time, you can re-establish your Windows configuration using the saved restore point. To do this:

1 Swipe in from the right edge of the screen. When the

Windows

charms appear, touch the Search ( ) charm.

Then touch the Search field and type Control. Touch

Control Panel in the list that appears.

2 Touch 3 In the left pane, touch

System and Security, and then System.

System Protection.

The System Protection tab of the System Properties window appears.

4 Touch

System Restore...

5 Touch Next.

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If Something Goes Wrong

Develop good computing habits

6 Touch the Restore point you want to use, and then touch

Next.

The time stamp and description of each Restore point is displayed.

NOTE

At this point you can touch “Scan for affected programs” to determine what the impact of using the chosen Restore Point will be.

7 Verify that the Restore point you chose is the correct

one. If it is not, touch

Back to return to the previous

step.

8 Close all programs and save all open files. 9 Touch

Finish, and then Yes to begin the system restore.

You r Wi ndo ws

operating system configuration will now be restored to the state it was in when the chosen restore point was created, and then the device will be automatically restarted.

Backing up your data or your entire device with the Windows

The most valuable component of your device system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your device system may be a recent backup of your data.

Fortunately, the Windows convenient way to back up your device or just your important files to or hard drives. An external hard drive is recommended in case the internal storage drive fails. No additional software is required.

Follow these steps to back up your device or files to external media, or a storage drive:

operating system

operating system offers a

NOTE

You cannot back up the device while running on battery power. Connect an optional USB/AC adaptor before continuing.

Page 96

If Something Goes Wrong

Develop good computing habits

1 Swipe in from the right edge of the screen. When the

Windows Then touch the Search field and type

Control Panel in the list that appears.

2 Touch

History under the System and Security heading.

charms appear, touch the Search ( ) charm.

Control. Touch

Save backup copies of your files with File

Follow the on-screen instructions to back up your files.

For additional Help, launch the Windows screen, and search for “back up files,” see “The Windows

Help and Support

operating system can help you” on page 84.

General tips for installing hardware and software

Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, scanners, etc.) and software (applications like Microsoft such as special toolbars for your web browser).

❖ Create a restore point (refer to “Saving system

❖ Back up your critical data (see “Backing up your data or

❖ Have your back up media on hand in case you need any

❖ Do not guess - follow directions carefully! It is often

Office and Adobe® Photoshop®, or utility software

configuration with restore points” on page 93). Before

installing anything, use the System Restore utility to set a restore point (see the section titled restore points). If anything goes wrong, you will then be able to easily restore the Windows

operating system to the state it was in prior to the installation, undoing any changes that the installation process introduced.

your entire device with the Windows

operating system”

on page 95).

files from them.

necessary to run an installation utility first - before connecting a new hardware item to the device. If the device is connected first, it may be very difficult to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software.

Page 97

If Something Goes Wrong

If you need further assistance

❖ Restart the Windows® operating system. Always restart

the Windows even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clean up anything that the installation utility left behind.

❖ Do one installation at a time. If you have several new

items to add to your device system, install just one at a time, creating restore points immediately before each successive installation. This will make it much easier to determine the origin of any new problems. For best results, follow this sequence:

1 Back up critical data. 2 Create a restore point. 3 Install one item of hardware or software. 4 Restart the Windows 5 Use the new hardware or software for a while, noting

any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly, and verify that important devices are still functioning.

6 For each additional hardware or software item,

repeat these steps, starting at step 1 if any of your critical data has changed, or starting at step 2 if no critical data has changed.

operating system after each installation,

operating system.

If you need further assistance

If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance.

Since some problems may be related to the operating system or the program you are using, it is important to investigate all sources.

❖ Review the troubleshooting information in your operating

system documentation.

❖ If the problem occurs while you are running a program,

consult the program’s documentation for troubleshooting suggestions. Contact the software company’s technical support group for their assistance.

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If Something Goes Wrong

Other Toshiba Internet Web sites

❖ Consult the dealer from whom you purchased your

device and/or program. Your dealer is your best source for current information.

For the detailed specifications for your device, visit

support.toshiba.com.

Contacting Toshiba

Toshiba’s Technical Support Web site

For technical support, or to stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com.

Other Toshiba Internet Web sites

toshiba.com toshiba.com/us

accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm latin.toshiba.com acclaim.toshiba.com

laptopforums.toshiba.com

Toshiba corporate site Marketing and product information in the

USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web

site Community discussion forums for

Toshiba laptop users

Toshiba’s worldwide offices

Australia

Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia

France

Toshiba Systèmes (France) S.A. 7, Rue Ampère; B. P. 131 92800 Puteaux Cédex France

Canada

Toshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada

Germany

Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany

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If Something Goes Wrong

Toshiba’s worldwide offices

Italy

Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy

Latin America and Caribbean

Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States

Spain

Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain

United States

Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States

Japan

Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan

Mexico

Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF.

United Kingdom

Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL United Kingdom

The Rest of Europe

Toshiba Europe (I.E.) GmbH Hammfelddamm 8 D-4-1460 Neuss Germany

For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.

Page 100

Appendix A

Power Cord/Cable Connectors

Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world.

USA

UL approved

United Kingdom

BS approved

Australia

AS approved

100

Canada

CSA approved

Europe

VDA approved NEMKO approved