Toshiba TV-GEN-03 User Manual

TOSHIBA AMERICA CONSUMER PRODUCTS, INC. NATIONAL SERVICE DIVISION 1420-B TOSHIBA DR. LEBANON, TN 37087
TECHNICAL TRAINING
Product: PROJECTION TELEVISION, Rear CRT Chassis: All Toshiba rear CRT projection televisions with digital convergence Model Year: All Models: All Prerequisites: None
Purpose:
Upon completion of this Training Module, the technician will be able to properly converge a Toshiba CRT-based rear projection television set. Using the correct digital convergence alignment procedures will enable the technician to identify symptoms requiring more in-depth troubleshooting. These skills will help improve servicing pictu re quality issues.
Objectives:
1. While performing a convergence alignment, specify when and when not to reload convergence backup data 100% of the time.
2. Following a written procedure, correctly reload the convergence backup data from the DCU memory.
3. Given the TV model number and picture size, identify the correct convergence overlay and grid 100% of the time.
4. Following a written procedure, and using the correct overlay(s), align the convergence to factory specifications.
5. While performing a convergence alignment, identify visual symptoms which indicate further troubleshooting is required, at least 80% of the time.
Product Specific Service Manuals:
This training is designed as an aid to the technician in servicing Toshiba products. It is not a replacement for the appropriate service manual(s). Toshiba service manuals contain product and model specific information and must be consulted prior to servicing any product.
Product Safety Precautions:
Product Safety Precautions are described in the Toshiba service manual(s) for products and models covered in this training. All safety precautions and checks must be complied with before returning any product to the customer. Servicers who defeat safety features or fail to perform safety checks may be liable for any resulting damages and may expose themselves and others to possible injury.
2002 Toshiba America Consumer Products, Inc.
TOSHIBA PJTV
Digital Convergence Alignment
Consider this:
Toshiba CRT based rear projection televisions allow convergence adjustments to be made in two areas:
1. User convergence area - This area can be accessed through the customer
picture menu by using the remote control or the front panel keys. Adjustments can only be made by remote control.
2. Service Mode convergence area – This area should only be accessed by
qualified service technicians. A remote control is required for both access and adjustment.
Readme: Qualified technicians should always align convergence in the Service Mode.
First things first - Overlays:
Convergence overlays are service tools available for purchase through Toshiba National Parts or Toshiba authorized parts distributors. The overlays are recommended as guides following a “worst-case” situation, such as a CRT or Digital Convergence Unit (DCU) replacement. W hile an overlay can also be used to perform a minor alignmen t, this module will assume the worst-case scenario.
Each overlay kit contains all grids relative to the screen size and aspect ratio of the unit to be aligned. Many older 4:3 aspect ratio units have only one grid to adjust. Newer 4:3 units of the same screen size also require adjustment in High Definition (HD) compressed mode. This mode can be accessed through the customer menu. Widescreen (16:9 aspect ratio) units built prior to 2001 have up to six different picture size modes that require adjustment:
1. Full/Standard/Natural
2. Wide 1
3. Wide 2
4. Wide 3
5. HD Full
6. HD Standard
Widescreen units built before the HD revolution have only picture size modes 1 through
4. Widescreen units built in 2001 and later are only adjustable in FULL mode. The
settings for all other picture size modes are calculated from the FULL mode information by the DCU microprocessor.
The overlays come as one complete sheet and will have to be trimmed following the included instructions. Each kit also contains step-by-step, centering, focusing, and convergence alignment instructions. These instructions vary according to the type of unit. Kits used for more than one type contain instructions for all types covered.
Readme: In many cases, convergence problems have been corrected by exactly following the supplied instructions.
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TOSHIBA PJTV
Digital Convergence Alignment
When using an overlay kit, it is important to know the type of unit it is designed for use with and the kit part number. The availability and part numbers of the overlay kits are subject to change as screen sizes are added or discontinued. Table 1 details the currently available overlay kit part numbers.
Part
Number
PSOL40X1 40” 16:9 All All
PSOL42W1 42” 16:9 Full 2002+
PSOL43X1 43” 4:3 All All PSOL4801 48” 4:3 N/A All PSOL50X1 50” 4:3 All All
PSOL50W1 50” 16:9 Full 2002+
PSOL53X1 53” 4:3 All 2002+ PSOL55X1 55” 4:3 All All PSOL56X1 56” 16:9 All All
PSOL57W1 57” 16:9 Full 2002+
PSOL61X1 61” 4:3 All All PSOL65X1 65” 16:9 All All PSOL7101 71” 4:3 N/A All
Each kit part number begins with the acronym PSOL, meaning Protective Screen Over Lay. Following the acronym are a series of alpha-numeric characters identifying the screen size and intended unit type. In Example 1, “40” identifies the kit for use with a 40 inch screen size. “X1” indicates the kit contains all grids for any unit in that screen size.
In some cases there are models with different aspect ratios within a screen size category. In such cases, the letter “W ” in the kit part number indicates use with wide screen (16:9 aspect ratio) units. See Example 2 for details:
PSOL50X1 is used with any 50 inch unit with a 4:3 aspect ratio screen. PSOL50W1 is used with any 50 inch unit with a 16:9 aspect ratio screen.
Readme: The overlay dimensions are contained in the appropriate unit Service
Manual, as shown in Figure 1. If a particular overlay kit is not available, or there is an urgent need for a complete convergence alignment before the kit can be delivered, strings and low-tack tape can be used to achieve the desired results.
Screen
Size
Example 1: PSOL40X1
Aspect
Ratio
Table 1
Example 2
Picture
Size
Model
Year
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TOSHIBA PJTV
Digital Convergence Alignment
Figure 1
And then… Accessing Service Mode:
Once the correct overlay is placed on the screen, the unit must be put into Service Mode before any alignment adjustments are made. There are currently two methods of Service Mode entry, dependant upon the model and type of set. The methods are described as follows:
1. All digital convergence equipped units built prior to 2001 and all interlaced
scan units:
a. With the unit powered “ON”, press and release the MUTE key on the
remote control. b. Press the MUTE key a second time and hold. c. While holding the MUTE key, press the MENU key on the front panel.
A pale blue “S” will appear in the upper right corner of the screen, as
shown in Figure 2. d. Press the MENU key on the front panel a second time. RCUT will
appear in the upper left corner of the screen.
Figure 2
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TOSHIBA PJTV
Digital Convergence Alignment
Readme: RCUT is a data address in the system EEPROM. The hexadecimal data contained in the address will be shown just below it, as shown in Figure 3.
Figure 3
2. All progressive scan units built from 2001 forward: a. With the unit powered “ON”, press and release the MUTE key on the
remote control two times. b. Press the MUTE key a third time and hold. c. While holding the MUTE key, press the MENU key on the front panel.
A pale blue “S” will appear in the upper right corner of the screen. d. Press the MENU key on the front panel a second time. RCUT will
appear in the upper left corner of the screen.
Readme: Important parameters of the set can be accessed and adjusted from Service Mode. Use caution whenever working in this area.
The rubber meets the road - Convergence Alignment:
Readme: Always allow the set to warm up for at least 15 minutes before making
any adjustments.
Convergence alignment instructions vary according to the unit type. The instructions assume a worst-case scenario, such as replacing all three CRTs or the digital convergence board, and the use of an overlay kit. All versions of the instructions are included as Appendices A through C of this document.
Readme: If the set requires only minor convergence adjustments, enter the procedure where you feel it is necessary.
1. Optical and electrical focus a. Remove or raise the screen to gain access to the CRTs. b. Reverse the lenses if necessary. c. Enter the convergence alignment service mode. d. Optically and electrically focus each CRT.
2. Mechanical tilt a. Check each CRTs tilt. b. Adjust if necessary. c. Store the data.
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Digital Convergence Alignment
3. User convergence and magnetic centering a. Disconnect any input to Video 1. b. Enter the user convergence area. c. Vertically and horizontally center all 3 colors in all adjustable areas. d. Exit the user convergence area. e. Enter the convergence alignment service mode. f. Mechanically center all 3 colors.
i. Stretch 2 pieces of string diagonally across the screen
ii. Rotate the centering rings on each CRTs neck g. Lock the centering rings with adhesive. h. Exit the service mode.
4. Electrical centering a. Use a signal generator.
i. Crosshatch pattern b. Enter service mode. c. Adjust HPOS to center horizontally. d. Adjust VPOS to center vertically.
5. Green geometry a. Enter the convergence alignment service mode. b. Secure the appropriate overlay to the screen. c. Adjust the green geometry to match the overlay.
i. Start in the center of the screen
ii. Work clockwise around the screen
6. Red convergence a. Align to green.
7. Blue convergence a. Align to green.
8. HD convergence a. Progressive scan 4:3 units only. b. Component video signal to HD 1 input. c. 1080i picture on or HD image shape compressed.
9. White balance a. Set white balance according to the appropriate Service Manual. b. Check picture quality using a live video signal.
10. Width, height, and vertical linearity a. Adjust if the memory IC (QA02) has been replaced. b. Adjust if the crosshatch pattern is not reasonably close to the overlay
pattern.
Readme: The convergence alignment may not be complete at this point. Depending on the year of production and the type of unit being adjusted, there could be several different picture size modes that require adjustment.
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Digital Convergence Alignment
End of the line? Specifications
Once all conceivable picture size modes have been aligned, verify the convergence meets factory specifications. The specifications listed in Table 2 reflect the maximum allowable misconvergence, in any direction, referencing either red or blue to green.
Zone Screen
Size
40 0.5mm 3.5mm 2.5mm 3.5mm 2mm 3.5mm 2.5mm 3.5mm 2mm 42 0.5mm 3.5mm 2.5mm 3.5mm 2mm 3.5mm 2.5mm 3.5mm 2mm 43 0.5mm 3.5mm 2.5mm 3.5mm 2.5mm 3.5mm 2.5mm 3.5mm 2.5mm 48 0.5mm 4mm 3mm 4mm 3mm 4mm 3mm 4mm 3mm 50 (4:3) 0.5mm 4mm 3mm 4mm 3mm 4mm 3mm 4mm 3mm 50(16:9) 0.5mm 3.8mm 2.7mm 3.8mm 2.3mm 3.8mm 2.7mm 3.8mm 2.3mm
53 0.5mm 4.5mm 3.2mm 4.5mm 3.2mm 4.5mm 3.2mm 4.5mm 3.2mm 55 0.5mm 4.5mm 3.2mm 4.5mm 3.2mm 4.5mm 3.2mm 4.5mm 3.2mm 56 0.5mm 4.5mm 3mm 4.5mm 2.5mm 4.5mm 3mm 4.5mm 2.5mm 57 0.5mm 4.5mm 3mm 4.5mm 2.5mm 4.5mm 3mm 4.5mm 2.5mm 61 0.5mm 5mm 3.5mm 5mm 3mm 5mm 3.5mm 5mm 3mm 65 0.5mm 5mm 3.5mm 5mm 3mm 5mm 3.5mm 5mm 3mm 71 0.5mm 5mm 3.5mm 5mm 3mm 5mm 3.5mm 5mm 3mm
Zones A through J are the areas of the screen referenced by the specifications. The zones are illustrated in Figure 4.
A B C D E F G H J
Table 2
H Q J K B
G P A L C
F N E M D
Figure 4
If the convergence cannot be aligned to factory specifications, further troubleshooting is required.
Don’t Worry:
Beginning with the 2002 production year, HD Compatible units include a service feature that allows a qualified technician to restore factory convergence data from a back-up memory location.
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