Congratulations on choosing the TS 921, which is customised
for Vodafone live!
We hope that you will be pleased with this new wireless phone
incorporating 3G technology, also known as UMTS. This phone
provides advanced entertainment features including video telephony,
video messaging and high-speed access to Vodafone live!
The TS 921 has a sophisticated design, high-quality 260,000 colour
display and 1.92 mega pixel camera. Furthermore, you can rotate the
colour display to suit your needs.
To use the phone you must have service from a wireless service
provider. Many of the features in this device depend on features in the
wireless network to function. These Network Services may not be
available on all networks or you may have to make specific
arrangements with your service provider before you can utilize
Network Services. Your service provider may need to give you
additional instructions for their use and explain what charges will
apply. Some networks may have limitations that affect how you can
use Network Services. For instance, some networks may not support
all language dependent characters and services.
This wireless device is a 3GPP GSM Release 99 terminal supporting
GPRS service, and is designed to support also Release 97 GPRS
networks. However, there may be some compatibility issues when
used in some Release 97 GPRS networks. For more information,
contact your service provider.
1
TOSHIBA CORPORATION
IMPORTANT NOTE: PLEASE READ BEFORE USING
YOUR MOBILE PHONE
BY ATTEMPTING TO USE ANY SOFTWARE ON THE SUPPLIED
PHONE THIS CONSTITUTES YOUR ACCEPTANCE OF THESE EULA
TERMS. IF YOU REJECT OR DO NOT AGREE WITH ALL THE
TERMS OF THIS EULA, PLEASE DO NOT ATTEMPT TO ACCESS
OR USE THE SUPPLIED SOFTWARE.
End User License Agreement
This End User License Agreement (“EULA”) is a legal agreement
between you (as the user) and TOSHIBA CORPORATION (“Toshiba”)
with regard to the copyrighted software as installed in a Toshiba 3G
mobile phone supplied to you (the “Phone”).
Use or disposal of any software installed in the Phone and related
documentations (the “Software”) will constitute your acceptance of
these terms, unless separate terms are provided by the Software
supplier on the Phone, in which case certain additional or different
terms may apply. If you do not agree with the terms of this EULA, do
not use or dispose the Software.
1. License Grant
transferable and non-exclusive right to use the Software as set
out in this EULA. Modifying, adapting, translating, renting,
copying, making available, transferring or assigning all or part
of the Software, or any rights granted hereunder, to any other
persons and removing any proprietary notices, labels or marks
from the Software is strictly prohibited, except as expressly
permitted in this EULA. Furthermore, you hereby agree not to
create derivative works based on the Software.
2
. Toshiba grants to you a personal, non-
2. Copyright
3. Reverse Engineering
4. LIMITED WARRANTY
. The Software is licensed, not sold. You acknowledge
that no title to the intellectual property in the Software is or will
be transferred to you. You further acknowledge that title and full
ownership rights to the Software will remain the exclusive
property of Toshiba, Toshiba’s affiliates, and/or their suppliers,
and you will not acquire any rights to the Software, except as
expressly set out in this EULA. You may keep a back-up copy of
the Software only so far as necessary for its lawful use. All
copies of the Software must contain the same proprietary
notices as contained in or on the Software and are subject to
the terms of this EULA. All rights not expressly granted under
this EULA are reserved to Toshiba, Toshiba’s affiliates and/or
their suppliers.
. You agree that you will not attempt, and if
you are a business organisation, you will use your best efforts
to prevent your employees, servants and contractors from
attempting to reverse engineer, decompile, modify, translate or
disassemble the Software in whole or in part except to the
extent that such actions cannot be excluded by mandatory
applicable law and only if those actions are taken in
accordance with such applicable law. Any failure to comply with
the above or any other terms and conditions contained herein
will result in the automatic termination of this license and the
reversion of the rights granted hereunder to Toshiba.
. Only during the warranty period for the
Phone, Toshiba, Toshiba’s affiliate, its suppliers or its
authorized service company will repair or replace, at Toshiba’s
sole discretion, defective Software unless such defect results
from acts or phenomenon beyond the reasonable control of
Toshiba. EXCEPT AS PROVIDED IN THIS EULA: (A) TOSHIBA,
TOSHIBA’S AFFILIATES, AND THEIR SUPPLIERS DISCLAIM
ALL WARRANTIES, CONDITIONS OR OTHER TERMS
(WHETHER EXPRESS OR IMPLIED), INCLUDING BUT NOT
LIMITED TO WARRANTIES, CONDITIONS AND TERMS OF
SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT
OF THIRD-PARTY RIGHTS; AND (B) THE ENTIRE RISK AS
TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE
IS WITH YOU. YOU ACCEPT THAT SOFTWARE MAY NOT
MEET YOUR REQUIREMENTS AND NO WARRANTY CAN BE
GIVEN THAT OPERATION OF THE SOFTWARE WILL BE
UNINTERRUPTED OR ERROR-FREE.
5. LIMITATION OF LIABILITY
LEGALLY PERMITTED, IN NO EVENT SHALL TOSHIBA,
TOSHIBA’S AFFILIATES OR THEIR SUPPLIERS BE LIABLE
TO YOU FOR ANY DAMAGES FOR (A) LOST BUSINESS OR
REVENUE, BUSINESS INTERRUPTION, LOSS OF BUSINESS
DATA; OR (B) CONSEQUENTIAL, SPECIAL, INCIDENTAL OR
INDIRECT DAMAGES OF ANY KIND (WHETHER UNDER
CONTRACT, TORT OR OTHERWISE) ARISING OUT OF: (I)
THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF
TOSHIBA, TOSHIBA’S AFFILIATES OR THEIR SUPPLIER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES; OR (II) ANY CLAIM BY A THIRD PARTY. SAVE
AS SET OUT IN THIS SECTION, TOSHIBA’S ENTIRE
LIABILITY UNDER THIS EULA SHALL NOT EXCEED THE
PRICE PAID FOR THE SOFTWARE, IF ANY.
. TO THE FULLEST EXTENT
THE ABOVE DISCLAIMER AND LIMITATION DOES NOT
EXCLUDE OR LIMIT (A) LIABILITY FOR DEATH OR PERSONAL
INJURY CAUSED BY NEGLIGENCE OR (B) ANY MANDATORY
LEGAL RIGHT OR LIABILITY TO THE EXTENT THAT IT CANNOT
BE LAWFULLY EXCLUDED OR LIMITED UNDER APPLICABLE
LAW.
PLEASE MAKE AND RETAIN A COPY OF ALL DATA YOU HAVE
INSERTED INTO YOUR PRODUCT, FOR EXAMPLE NAMES,
ADDRESSES, PHONE NUMBERS, PICTURES, RINGTONES ETC,
BEFORE SUBMITTING YOUR PRODUCT FOR A WARRANTY
SERVICE, AS SUCH DATA MAY BE DELETED OR ERASED AS
PART OF THE REPAIR OR SERVICE PROCESS.
6. Laws
. This EULA will be governed by the laws of England and
Wales. All disputes arising out of this EULA shall be subject to
the exclusive jurisdiction of the English Court.
7. Export Laws
involves products and/or technical data that may be controlled
under the export laws of applicable countries or region and may
be subject to the approval of the applicable governmental
authorities prior to export. Any export, directly or indirectly, in
contravention of the export laws of applicable countries or
region is prohibited.
8. Third Party Beneficiary
Software to Toshiba have a right as a third party beneficiary to
enforce the terms of this EULA against you as a user.
9. Tra ns fer s
the Phone to a lawful third party user, where that party accepts
the terms of this EULA which will continue to apply.
. Any use, duplication or disposal of the Software
. You agree that certain suppliers of the
. The Software may be transferred only as installed on
3
10. IF YOU ARE DEALING AS A CONSUMER IN THE UK & THE
SOFTWARE QUALIFIES AS ‘GOODS’ YOUR STATUTORY RIGHTS
UNDER APPLICABLE LAW ARE NOT AFFECTED.
4
Licensed by QUALCOMM Incorporated under
one or more the following United States
Patents and/or their counterparts in other
nations :
Java™ and all Java-based marks are
trademarks or registered trademarks of Sun
Microsystems, Inc.
SD Logo is a trademark.
MPEG Layer-3 audio coding technology
licensed from Fraunhofer IIS and Thomson
multimedia.
T9 Text Input is covered by Euro.Pat. Nos. 0
842 463 (96927260.8), 1 010 057
(98903671.0), 1 018 069 (98950708.2), DK,
DE, FI, FR, IE, IT, NL, PT, ES, SE, GB and other
patents pending.
THIS PRODUCT IS LICENSED UNDER THE
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE
FOR THE PERSONAL AND NON-COMMERCIAL
USE OF A CONSUMER FOR (i) ENCODING
VIDEO IN COMPLIANCE WITH THE MPEG-4
VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR
(ii) DECODING MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL AND NON-COMMERCIAL ACTIVITY
AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED BY MPEG-LA TO
PROVIDE MPEG-4 VIDEO. NO LICENSE IS
GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION
INCLUDING THAT RELATING TO
PROMOTIONAL, INTERNAL AND COMMERCIAL
USES AND LICENSING MAY BE OBTAINED
FROM MPEG LA, LLC.
SEE HTTP://WWW.MPEGLA.COM.
Bluetooth™ is a trademark of Bluetooth SIG,
Inc.USA.
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AND/OR BY ERIC YOUNG “AS IS” AND
ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT, ERIC YOUNG OR ITS CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED
AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
6
7
Safety Instructions
Care and Maintenance
If you maintain your phone in good condition, the quality of your
phone usage as well as the phone life span will be greatly enhanced.
If you follow the suggestions below, this will also help you to fulfil
warranty obligations.
• Keep the phone and all the parts and accessories out of the reach
of small children.
• Keep the phone dry as moisture of any kind can contain minerals
that will corrode the electronic circuits.
• Do not use or store the phone in dusty or dirty locations as the
moving parts of the phone can be damaged.
• Do not use or store the phone in hot areas. High temperatures will
shorten the life span of the phone, damage the battery or warp/
melt the plastic used in the phone’s manufacture.
• Do not store the phone in cold areas. When there is a difference in
temperature between the room and the phone, condensation can
form inside the phone, causing damage to the electronic circuits.
• Do not open the phone unless absolutely necessary, for example,
to install the battery or SIM card. We recommend that you go to
your dealer when problems arise with either of these items and
allow their experts to handle the phone instead.
• Do not mishandle or abuse the phone. Dropping it, knocking or
shaking it can damage the internal circuits.
8
• Do not use harsh chemicals, strong detergents, or cleaning
solvents to clean the phone. If you must clean it, then use a soft,
clean, dry, lint-free cloth.
• Do not apply paint or other such substances to the phone. This
could clog the phone’s moving parts.
• If the phone or any of the accessories are not working as they
should, please consult your dealer who can provide you with the
expert assistance that you require.
• Interference may affect your phone’s performance. This is
perfectly normal and once you move away from the source of the
interference, the phone should operate as usual.
• Do not attempt to disassemble your product. Only Toshiba
authorised personnel should perform service.
FCC Notice
This device complies with Part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) This device must accept any
interference received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
the equipment.
Information to User
This equipment has been tested and found to comply with the limits
of a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation; if this equipment does cause harmful
interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
1. Reorient/relocate the receiving aerial.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the
manufacturer responsible for compliance could void the user's
authority to operate the equipment.
Stereo Handsfree HeadsetVideo Cable for TV Connection
12
Basic Operations
This chapter explains the basic operations and functions of your phone.
In This Chapter
❍ Parts & Functions❍ Accessing Functions
❍ SIM Card❍ Making a Call
❍ Emergency Calls❍ Answering a Call
❍ Battery Pack❍ Operations during Calls
❍ Memory Card❍ Call Log
❍ Turning On/Off the Power❍ Optional Services
❍ System Mode Setting❍ Character Input
❍ Language Setting❍ Contacts List
❍ Date & Time Settings
Parts & Functions
Phone
Attaching the Strap
14
Basic Operations
1: Earpiece
2: Main Display: The main display is the screen facing you when
your phone is opened.
3: Left Soft Key: Performs the operation indicated for the button
on the main display.
4: Navigation Key/Centre Key: Moves the cursor up, down, left
or right, confirms operations and accesses shortcuts (page
233). The centre key is also used to perform other major
operations in screens, acts as the shutter button, etc.
5: VT Key: Accesses the video call function.
6: Send Key: Makes and answers calls.
7: Cable and Phone Charging Connections
8: Internal Camera Lens: Used during video calls.
9: External Light: Flashes for incoming calls, messages and
other information, as well as when you have unchecked
information.
10: Right Soft Key: Performs the operation indicated for the
button on the main display.
11: AP Key: Accesses Multi Task.
12: Camera/Video Key: Activates the camera/video camera.
13: End/Power Key: Turns on/off the power and ends calls/
operations and takes you back to standby mode.
14: Keypad/ Key/# Key: Allows you to enter phone numbers,
characters, etc. To switch Phone Profiles (page 222) between
Normal and Silent, press and hold . To set/cancel the
key guard (page 252), press and hold . To listen to your
voicemail (page 48), press and hold .
15: Microphone: Used for voice calls.
16: Charging Indicator
17: External Display: Indicates incoming calls, received
messages, etc. while your phone is closed.
18: External Camera Lens: Used for taking pictures and
recording videos.
19: Mobile Light
20: Camera Grip
21: Infrared Port
22: Antenna (Built-in)
23: Camera/Video Indicator
24: Second Microphone: Records sound for videos.
Basic Operations
15
25: Stereo Speakers
26: Side Key (, ): Adjusts the volume, selects options,
changes the zoom, etc. The function of the key varies
depending on the mode.
27: Side Key (): Takes you back to the previous operation, etc.
You can also assign a shortcut to the key (page 232).
28: Side Key (): Activates the camera, etc. Acts as the shutter
button for the camera.
29: AV OUT/Earphone Microphone Jack
30: Memory Card Slot
31: Handstrap Hole
16
Basic Operations
Tip
• The screens appearing in this
manual are simplified for the
purpose of explanation and may
differ from the actual screens
appearing on your phone.
•
Screens have been omitted from the
explanation of some operations.
Main Display
The following indicators appear on the main display.
1:// // (Signal Strength, Out of Range): Indicates the signal
strength is at one of five levels.
(Flight Mode On): Indicates Flight mode (page 236) is set to On.
2:/ (Voice/Video Call): Indicates a voice or video call in progress.
(Dial-up Connection): Indicates a dial-up connection.
(Sending/Receiving Data): Indicates data is being sent or received.
(Identifying GPRS Network Location Information): Indicates you can
establish a connection on the GPRS network.
(GPRS Data Connection Established): Indicates you can perform data
communication on the GPRS network.
4.(Limited Service): Indicates you are out of the service area of the service
provider with which you have concluded a contract. When this indicator is
displayed, only emergency services can be called.
/(3G Network Connection/Roaming): Indicates a 3G network
connection or roaming.
/(GSM Network Connection/Roaming): Indicates a GSM network
connection or roaming.
/(GPRS Network Connection/Roaming): Indicates a GPRS network
connection or roaming.
Basic Operations
17
5: (Web SSL): Indicates a connection to a Web page with security protection.
(External Device Synchronisation): Indicates data is being synchronised
Indicates a connection to an external device via Bluetooth™.
(Infrared Communication): Indicates a connection to an external device via
infrared.
13: Clock Display Indicator (Clock Display)
Basic Operations
21
Information Prompt
This feature notifies you of missed calls, unread messages or other unconfirmed
information. If you have unconfirmed information, the information prompt appears in
standby mode.
1. While the information prompt is displayed, select the item you want to confirm and
press (Select).
The information prompt contains the following items.
Missed Calls: Notifies of missed calls (page 43).
New SMS: Notifies of new SMS (page 147).
New MMS: Notifies of new MMS (page 138).
New WAP Push: Notifies of new WAP Push (page 148).
New Notifications: Notifies of new messages (page 139).
New Reports: Notifies of unread report messages (pages 142, 149).
Voicemail: Notifies of new messages at the Voicemail Centre (page 47).
Stop Snooze: Notifies of an activated alarm set to repeat (page 267).
Tip
If you still have unconfirmed
information after returning to standby
mode, press and hold to
redisplay the information prompt.
22
Basic Operations
Using Soft Keys
You can perform an operation displayed at the bottom of the main display by pressing
the corresponding or .
Using the Navigation Key
The navigation key allows you to perform various operations such as moving the
cursor up, down, left or right. With , you can display the Main menu, confirm the
selected item, perform the selected operation, etc. If you press in standby mode,
you can display the shortcut screen (page 231) and use shortcuts.
Basic Operations
23
Opening & Closing Your Phone
In addition to open style, you can use your phone in turnover style and self-portrait style.
Note
• When rotating the display, do not
force the display to move in the
wrong direction. Doing so may
damage your phone.
• The procedures described in this
manual assume that your phone is
in the open style.
Open your phone
until the display is
at an angle of 90
degrees to the
keyboard.
24
Basic Operations
Rotate the display
180 degrees
clockwise.
Open Style
Open your phone
until it reaches the
stop position.
Tur n o v er Sty l e
Convenient for taking
pictures and recording
videos at high resolutions.
Self-portrait Style
Convenient for
taking pictures of
yourself.
Tip
If you switch to turnover style during
a voice or video call, the outgoing
sound is muted.
SIM Card
Before using your phone, be sure to do the following.
◆ Insert the SIM card in your phone.
◆ Insert the battery pack in your phone (page 28).
About the SIM Card
The SIM card contains customer information such as your phone number. Only insert
the SIM card in a SIM card compatible phone. If the SIM card is not inserted, the phone
cannot be used.
Inserting & Removing the SIM Card
Before inserting or removing the SIM card, remove the battery pack. For details on
removing the battery pack, see page 28.
1. Open the battery cover and remove the battery pack.
2. With the IC surface facing downwards, insert the SIM card in the direction shown on
the left while keeping it straight.
To remove the SIM card, slide it out as shown on the left.
Basic Operations
25
Personal Identification Number (PIN) Code
The SIM card has two security codes: PIN code and PIN2 code. For details on the PIN/
PIN2 code, contact your service provider.
PIN Code
This is a four to eight digit security code to prevent another person from using your SIM
card without permission.
If the PIN code setting is set to On (page 246), your PIN code needs to be entered to use
your phone each time the power is turned on. You can change the initial number set at
the time of purchase (page 247).
PIN2 Code
This is a four to eight digit security code that needs to be entered for operations such as
modifying data saved to the SIM card. You can change the initial number set at the time
of purchase (page 247).
PUK (Personal Unblocking Key) Code
If the PIN code or PIN2 code is incorrectly entered three times in a row, the PIN/PIN2
lock is set. To cancel the PIN/PIN2 lock, enter the PUK code or PUK2 code. For details
on the PUK/PUK2 code, contact your service provider.
26
Basic Operations
Emergency Calls
Note
• Most GSM Networks support the
internationally recognized
emergency numbers of 112 and
911 (for the USA), consult your
service provider in the country you
are in for the correct number to dial
in an emergency.
• Calls cannot be made to
emergency services while data
communication is being performed
within a GSM area. End data
communication before making a
call.
• If the system mode is set to UMTS Only or GSM Only, calls cannot be
made to emergency services if the
selected network is unavailable.
Change the system mode setting
(page 256) before making a call.
Basic Operations
You can still make calls to emergency services when the SIM card is not inserted.
However, there is no guarantee that a connection can be established in all countries and
areas because operation of your phone differs depending on the wireless network,
wireless signal and your phone’s setting status. Do not rely on just your mobile phone
when you need to make important calls such as calls to emergency services.
Calls may not be able to be made to emergency services depending on the network
services of some service providers. For details on services, contact the service provider.
1. While in a service area, confirm that your phone is turned on.
2. Dial the phone number for an emergency service.
3. Press .
27
Battery Pack
Before using your phone for the first time, charge the battery.
Inserting & Removing the Battery Pack
1. Press down on the battery cover at a point just below the second microphone and
slide it towards the bottom of your phone.
2. Lift off the battery cover.
3. Insert the battery pack while making sure the socket on the bottom of the battery
pack is aligned with the connector in the battery compartment.
To remove the battery pack, insert a fingernail beneath the side or bottom tab and
lift out the battery pack.
4. Place the battery cover on your phone and slide it until it clicks into place.
28
Basic Operations
Charging the Battery Pack
1. Turn off the power of your phone.
2. Open the external connector cover of your phone and insert the connector of the AC
adapter.
3. Insert the plug of the AC adapter into an AC outlet. The charging indicator lights up
and charging begins.
4. After the charging indicator goes out, remove the plug of the AC adapter from the
AC outlet. Remove the connector of the AC adapter from your phone while pressing
the release buttons on the sides of the connector.
Basic Operations
29
Memory Card
About the Memory Card
A 32 MB memory card is supplied for use with your phone. You can save pictures taken
and videos recorded with the camera of your phone and various downloaded data to the
memory card. Make sure the power is turned off before inserting or removing the
memory card. Otherwise data may be lost.
◆ This manual refers to an SD memory card as the “memory card.”
◆ Your phone supports memory cards with a storage capacity of up to 1GB. There is
no guarantee that all memory cards will work with your phone because an
operation check has not been performed for all memory cards.
Inserting & Removing the Memory Card
1. Open the memory card slot cover.
2. Gently push the memory card into the slot until it clicks into position.
To remove the memory card, gently press the memory card. When you let go, the
memory card will be ejected.
3. Close the memory card slot cover.
Note
• Do not use excessive force to open
the memory card slot cover. Doing
so may damage the cover.
• Take care that the memory card
does not fly out of your phone
during removal.
30
Basic Operations
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