Toshiba Personal Computer TECRA M3 Maintenance Manual
First edition January 2005
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the TECRA M3 at the time of
this manual's production. However, succeeding computers and manuals are subject to
change without notice. Therefore, Toshiba assumes no liability for damages incurred
directly or indirectly from errors, omissions, or discrepancies between any succeeding
product and this manual.
Trademarks
Intel SpeedStep and Penteium are trademarks or registered trademarks of Intel Corporation
or its subsidiaries in the United States and other countries/regions.
Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark owned by its proprietor and used by TOSHIBA under license.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.
ii TECRA M3 Maintenance Manual (960-507)
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer TECRA M3.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
TECRA M3 Maintenance Manual (960-507) iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the TECRA M3 system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face
below:
Format complete
System transferred
TECRA M3 Maintenance Manual (960-507) v
Table of Contents
Chapter 1 Hardware Overview
1.1 Features ...................................................................................................................... 1-1
1.2 System Unit Block Diagram ...................................................................................... 1-8
1.3 3.5-inch Floppy Disk Drive (USB External) ........................................................... 1-16
1.4 2.5-inch Hard Disk Drive......................................................................................... 1-17
The Toshiba TECRA M3 Personal Computer uses extensive Large Scale Integration (LSI),
and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide
compact size, minimum weight, low power usage and high reliability. This computer
incorporates the following features.
Microprocessor
The TECRA M3 computer is equipped with an Intel Dothan Processor. The Intel Dothan
Processor incorporates a math co-processor, a 64KB L1 cache memory and a 2MB L2
cache memory.
The PC comes in with one of the following speeds:
1.6BGHz/1.73GHz/1.86GHz/2.0AGHz/2.13GHz (0.748 to 1.356V) •
These processors operate at 533MHz bus clock.
Chipset
The TECRA M3 is equipped with Intel Alviso-PM, Intel ICH6-M and TI PCI7411.
Graphics Processing Unit
The computer has a NVIDIA MEP43L Graphics Processing Unit (GPU). The internal
VRAM is 64MB or 128MB.
Memory
The computer comes with two PC3300/PC4300 compatible DDR2 SO-DIMM slots. Two
memory modules of 256GB, 512MB or 1GB(1,024MB) can be installed.
HDD
The computer has a 2.5-inch HDD. The following capacities are available.
•
40/60/80/100 GB
TECRA M3 Maintenance Manual (960-507) 1-1
1 Hardware Overview 1.1 Features
USB FDD
A 3.5-inch USB FDD accommodates 2HD (1.44MB) or 2DD (720KB) disks.
Slim Select Bay
An Optical drive, 2nd HDD or 2nd Battery can be installed in the Slim Select Bay.
Optical Drive
A CD-ROM drive, DVD-ROM drive, CD-RW/DVD-ROM drive, DVD±R/±RW drive or
DVD super Multi drive can be installed in the Slim Select Bay.
Display
The PC comes in with one of the following two types:
14.1” XGA-TFT color display, resolution 1,024×768 •
•14.1” SXGA+-TFT color display, resolution 1,400×1,050
A video controller and a 64/128MB VRAM enables an external monitor to display 16M
colors at a resolution of 1,024×768 pixels or 1,400×1,050 pixels.
Keyboard
An-easy-to-use 85(US)/86(UK)-key keyboard provides a numeric keypad overlay for fast
numeric data entry or for cursor and page control. The keyboard also includes two keys
that have special functions in Microsoft Windows 2000/XP. It supports software that
uses a 101- or 102-key enhanced keyboard.
TOSHIBA Dual Pointing Device
The TOSHIBA Dual Pointing Device consists of Touch Pad and AccuPoint. The touch
pad and control buttons enable control of the on-screen pointer and scrolling of windows.
The pointer control stick and AccuPoint enables convenient control of the cursor.
Batteries
The computer has two or three batteries: a rechargeable Lithium-Ion main battery pack
and RTC battery (that backs up the Real Time Clock and CMOS memory).
Second battery can be mounted in the slim select bay as an option.
1-2 TECRA M3 Maintenance Manual (960-507)
1.1 Features 1 Hardware Overview
Universal Serial Bus (USB2.0)
Two USB ports are provided. The ports comply with the USB2.0 standard, which enables
data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported.
IEEE 1394 port
The computer comes with one IEEE 1394 port. It enables high-speed data transfer
directly from external devices such as digital video cameras.
Parallel port
The parallel port enables connection of parallel printer or other parallel devices. (ECP
compatible)
External monitor (RGB) port
The port enables connection of an external monitor, which is recognized automatically by
Video Electronics Standards Association (VESA) Display Data Channel (DDC) 2B
compatible functions.
PC card and ExpressCard slot
A PC card slot and an ExpressCard slot are provided. The PC card slot (PCMCIA)
accommodates one Type II card and the ExpressCard slot accommodates an ExpressCard.
SD Card
The SD Card Slot can accommodate Secure Digital flash memory cards with various
capacities. SD cards let you easily transfer data from devices, such as digital cameras and
Personal Digital Assistants, which use SD Card flash-memory.
TECRA M3 Maintenance Manual (960-507) 1-3
1 Hardware Overview 1.1 Features
Docking interface port
The docking interface port enables connection of an optional Advanced Port Replicator
III. It provides additional features as follows:
RJ-45 LAN jack, RJ-11 Modem jack •
•
External monitor port
•
PS/2 mouse and PS/2 keyboard ports
•
Parallel port
•
Serial port
•
DC IN socket
•
Audio line-in, line out jack
•
Two USB ports
•
IEEE 1394 port
•
TV-out (S-Video)
•
DVI port
Infrared port
The infrared port is compatible with Fast InfraRed (FIR) standards enabling cableless 4
Mbps, 1.152 Mbps, 115.2 kbps, 57.6 kbps, 38.4 kbps, 19.2 kbps or 9.6 kbps data transfer
with Infrared Data Association (IrDA) 1.1 compatible external devices.
Sound system
The sound system is equipped with the following features:
•
AC Link (in ICH6-M) and Analog Deveices AD1981B
•
AMP: Matsushita AN12491 and MAX4410
•
Stereo speakers
•
Built-in microphone
•
Volume control knob
•
Stereo headphone jack
•
External microphone jack
•
Supports VoIP
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1.1 Features 1 Hardware Overview
Video-out jack
The video jack enables to transfer NTSC or PAL data to external devices connected with
S-Video cable.
Internal modem
The computer contains a MDC, enabling data and fax communication. It supports ITU-T
V.90 (V.92). The transfer rates are 56 Kbps for data reception, 33.6 Kbps for data
transmission, and 14,400 bps for fax transmission. However, the actual speed depends on
the line quality. The RJ11 modem jack is used to accommodate a telephone line. Both of
V.90 and V.92 are supported only in USA, Canada and Australia. Only V.90 is available
in other regions.
Internal LAN
The computer is equipped with LAN circuits that support Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100 BASE-TX) or
Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). It also supports
Wakeup on LAN (WOL), Magic Packet and LED.
❑ Wireless LAN
The computer is equipped with a mini-PCI Type III wireless LAN board that supports
802.11 a/g or 802.11b/g in the Mini PCI card slot. This function can be switched on and
off by a switch on the computer.
Bluetooth
The computer is equipped with Bluetooth (V1.2) communications standard enable
wireless connection between electronic devices such as computers and printers.It
supports kill SW.
Presentation button
This button switches the display between internal display, external display, simultaneous
display and multi-monitor display.
Toshiba Console button
When this button is pressed during power-on, the PC is connected to “Toshiba Console”.
When this button is pressed during power-off, the PC is turned on and connected to
“Toshiba Console”.
TECRA M3 Maintenance Manual (960-507) 1-5
1 Hardware Overview 1.1 Features
The front of the computer is shown in figure 1-1.
Figure 1-1 Front of the computer
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1.1 Features 1 Hardware Overview
The system unit configuration is shown in figure 1-2.
Figure 1-2 System unit configuration
TECRA M3 Maintenance Manual (960-507) 1-7
1 Hardware Overview 1.2 System Unit Block Diagram
1.2 System Unit Block Diagram
Figure 1-3 is a block diagram of the system unit.
Figure 1-3 System unit block diagram
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1.2 System Unit Block Diagram 1 Hardware Overview
The system unit is composed of the following major components: