Toshiba Personal Computer TECRA M2V Maintenance Manual
First edition February 2004
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the TECRA M2V at the time of
this manual's production. However, succeeding computers and manuals are subject to
change without notice. Therefore, Toshiba assumes no liability for damages incurred
directly or indirectly from errors, omissions, or discrepancies between any succeeding
product and this manual.
Trademarks
Intel SpeedStep and Penteium are trademarks or registered trademarks of Intel Corporation
or its subsidiaries in the United States and other countries/regions.
Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark owned by its proprietor and used by TOSHIBA under license.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.
ii TECRA M2V Maintenance Manual (960-476)
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer TECRA M2V.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
TECRA M2V Maintenance Manual (960-476) iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the TECRA M2V system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face
below:
Format complete
System transferred
TECRA M2V Maintenance Manual (960-476) v
Table of Contents
Chapter 1 Hardware Overview
1.1 Features ...................................................................................................................... 1-1
1.2 System Unit Block Diagram ...................................................................................... 1-8
1.3 3.5-inch Floppy Disk Drive (USB External) ........................................................... 1-15
1.4 2.5-inch Hard Disk Drive......................................................................................... 1-16
The Toshiba TECRA M2V Personal Computer uses extensive Large Scale Integration (LSI),
and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide
compact size, minimum weight, low power usage and high reliability. This computer
incorporates the following features and benefits: The product configuration is BTO/CTOcompatible so that a system can be designed to suit a specific purpose.
Microprocessor (BTO)
The TECRA M2V computer is equipped with an Intel
®
Intel
Pentium® M Processor incorporates a math co-processor, a 64KB L1 cache
memory and a 1MB L2 cache memory.
The processor runs with one of the following speeds:
The TECRA M2V is equipped with Intel MontaraGM+, Intel ICH4-M and YEBISU3S.
Video Controller
The computer has a MontaraGM+ VGA controller. The internal VRAM is 32MB (64MB
is also supported.), DDR250MHz.
Memory (BTO)
Two memory slots are provided to accommodate 2.5V drive PC2100/PC2700 DDRSDRAM memory units with a total capacity of 2GB (2,048MB) maximum.
The following four memory modules are available.
•
128 MB (16M×16bit×4, 2.5V, SDRAM)
•
256 MB (16M×16bit×8, 2.5V, SDRAM)
•
512 MB (32M×8bit×16, 2.5V, SDRAM)
•
1,024MB (64M×8bit×16, 2.5V, SDRAM)
HDD (BTO)
The computer has a 2.5-inch HDD. The following capacities are available.
•
30/40/60/80GB
TECRA M2V Maintenance Manual (960-476) 1-1
1 Hardware Overview 1.1 Features
USB FDD (BTO)
A 3.5-inch USB FDD accommodates 2HD (1.44MB) or 2DD (720KB) disks.
Slim Select Bay (BTO)
A DVD-ROM drive, CD-RW/DVD-ROM drive, DVD±R/±RW drive, DVD Multi drive,
DVD Super Multi drive, 2nd HDD or 2ndBattery can be installed in the Slim Select Bay.
DVD-ROM Drive (BTO)
A full-size and runs either 12cm (4.72-inch) or 8cm (3.15-inch) DVD/CDs without an
adaptor. It reads DVDs at maximum 8-speed and CDs at maximum 24-speed.
CD-RW/DVD Drive (BTO)
A full-size, CD-RW/DVD drive that contains an AT Attachment Packet Interface
(ATAPI) controller. This drive writes CD-R at maximum 24-speed and CD-RW at
maximum 24-speed. It reads DVDs at maximum 8-speed and CDs at maximum 24-speed.
DVD±R/±RW Drive (BTO)
This full size DVD±RW/±RW drive module lets you record data to rewritable CD/DVDs
as well as run either 12 cm (4.72-inch) or 8 cm (3.15-inch) DVD/CDs without using an
adaptor. It is a high-performance drive that reads DVDs at maximum 8-speed, CDs at
maximum 24-speed and writes DVD-R/RW at maximum 2-speed, DVD+R/+RW at
maximum 2.4 -speed, CD-R/-RW at maximum 10-speed.
DVD Multi Drive (BTO)
This drive is a combination of DVD-ROM and CD-R/-RW Drive. It is full-size and runs
either 12cm (4.72-inch) or 8cm (3.15-inch) DVD/CDs without an adaptor. It reads DVDs
at maximum 8-speed, CDs at maximum 24-speed and writes CD-R at maximum 16-speed,
CD-RW at maximum 8-speed, DVD-RW at maximum single speed, DVD-R/-RAM at
maximum 2-speed.
DVD Super Multi Drive (BTO)
This drive is a combination of DVD-ROM and DVD±R/±RW Drive. It is full-size and
runs either 12cm (4.72-inch) or 8cm (3.15-inch) DVD/CDs without an adaptor. It reads
DVDs at maximum 8-speed and CDs at maximum 24-speed. It also writes CD-R at
maximum 16-speed, CD-RW at maximum 8-speed, DVD-R at maximum 4-speed, DVDRW at maximum 2-speed, DVD+R at maximum 2.4-speed, DVD +RW at maximum 2.4speed, and DVD-RAM at maximum 2-speed.
1-2 TECRA M2V Maintenance Manual (960-476)
1.1 Features 1 Hardware Overview
Display (BTO)
The display comes in the following type:
14.1” XGA-TFT color display, resolution 1,024×768, 16M colors •
A video controller and a 32/64MB VRAM enables an external monitor to display 16M
colors at a resolution of 1,024×768 pixels.
Keyboard
An-easy-to-use 85(US)/86(UK)-key keyboard provides a numeric keypad overlay for fast
numeric data entry or for cursor and page control. The keyboard also includes two keys
that have special functions in Microsoft Windows 2000/XP. It supports software that
uses a 101- or 102-key enhanced keyboard.
TOSHIBA Touch pad Device
The Touch pad and control buttons enable control of the on-screen pointer and scrolling
of windows.
Batteries
The computer has two or three batteries: a rechargeable Lithium-Ion main battery pack
and RTC battery (that backs up the Real Time Clock and CMOS memory).
Second battery can be mounted in the slim select bay as an option.
Universal Serial Bus (USB2.0)
Two USB ports are provided. The ports comply with the USB2.0 standard, which enables
data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported.
Parallel port
The parallel port enables connection of parallel printer or other parallel devices. (ECP
compatible)
External monitor (RGB) port
The port enables connection of an external monitor, which is recognized automatically by
Video Electronics Standards Association (VESA) Display Data Channel (DDC) 2B
compatible functions.
PC card slot
The PC card slot (PCMCIA) accommodates two Type II cards or one Type III card. The
slot supports 16-bit PC cards and Card Bus PC cards. CardBus supports 32-bit PC cards.
TECRA M2V Maintenance Manual (960-476) 1-3
1 Hardware Overview 1.1 Features
SD Card
The SD Card Slot can accommodate Secure Digital flash memory cards with various
capacities. SD cards let you easily transfer data from devices, such as digital cameras and
Personal Digital Assistants, which use SD Card flash-memory.
Docking interface port
The docking interface port enables connection of an optional Advanced Port Replicator
III. It provides additional features as follows:
RJ-45 LAN jack, RJ-11 Modem jack •
•
External monitor port
•
PS/2 mouse and PS/2 keyboard ports
•
Parallel port
•
Serial port
•
DC IN socket
•
Audio line-in, line out jack
•
Four USB ports
•
IEEE 1394 port (This port is not supported by the computer.)
•
DVI port (This port is not supported by the computer.)
Infrared port
The infrared port is compatible with Fast Infrared (FIR) standards enabling cableless 4
Mbps, 1.152 Mbps, 115.2 kbps, 57.6 kbps, 38.4 kbps, 19.2 kbps or 9.6 kbps data transfer
with Infrared Data Association (IrDA) 1.1 compatible external devices.
Sound system
The sound system is equipped with the following features:
•
AC Link (in ICH4-M) and Analog Devices AD1981B
•
AMP: Matsushita AN12490 and NSC LM4911
•
Stereo speakers
•
Volume control knob
•
Stereo headphone jack
•
External microphone jack
1-4 TECRA M2V Maintenance Manual (960-476)
1.1 Features 1 Hardware Overview
Internal modem
The internal modem is equipped as a modem daughter card (MDC).
The internal modem provides capability for data and fax communication and supports
V.90/92. For data reception it operates at 56,000bps and for data transmission it operates
at 33,600bps. For fax transmission it operates at 14,400bps. It is also equipped with
Speakerphone and TAM (Telephony Answering Machine) function. The speed of data
transfer and fax depends on analog telephone line conditions. It has a RJ11 modem jack
for connecting to a telephone line. Both of V.90 and V.92 are supported in USA, Canada
and Australia. In other regions, only V.90 is available.
Internal LAN
The computer is equipped with LAN circuits that support Ethernet LAN (10 megabits per
second, 10BASE-T) and Fast Ethernet LAN (100 megabits per second). It also supports
Wakeup on LAN (WOL), Magic Packet and LED.
Mini PCI card slot (BTO)
The computer is equipped with Wireless LAN board compatible with the Standard of
IEEE 802.11b, IEEE 802.11b/g, or IEEE 802.11a/b/g in the Mini PCI card slot.
Presentation button
This button switches the display between internal display, external display, simultaneous
display and multi-monitor display.
Toshiba Console button
When this button is pressed during power-on, the PC is connected to “Toshiba Console”.
When this button is pressed during power-off, the PC is turned on and connected to
“Toshiba Console”.
TECRA M2V Maintenance Manual (960-476) 1-5
1 Hardware Overview 1.1 Features
The front of the computer is shown in figure 1-1.
Figure 1-1 Front of the computer
1-6 TECRA M2V Maintenance Manual (960-476)
1.1 Features 1 Hardware Overview
The system unit configuration is shown in figure 1-2.
Figure 1-2 System unit configuration
TECRA M2V Maintenance Manual (960-476) 1-7
1 Hardware Overview 1.2 System Unit Block Diagram
1.2 System Unit Block Diagram
Figure 1-3 is a block diagram of the system unit.
Figure 1-3 System unit block diagram
1-8 TECRA M2V Maintenance Manual (960-476)
1.2 System Unit Block Diagram 1 Hardware Overview
The system unit is composed of the following major components:
Processor
• Intel
®
Pentium® M Processor 1.40GHz/1.50GHz/1.60GHz/1.70GHz
– Processor core speed:1.40GHz/1.50GHz/1.60GHz/1.70GHz
– Processor bus speed: 400MHz
– Integrated L1 cache memory: 32KB instruction cache and 32KB write-back
data cache, 4-way set associative
– Integrated L2 cache memory: 1MB ECC protected cache data array, 8-way set
associative
– Integrated NDP
Memory
Two BTO-compatible memory slots are provided. Expansion up to 2GB (2,048MB) is
available.
– Firmware hub hardware interface mode
– Two configurable interfaces
– Program/erase controller
– Program and erase suspend
– 4Mbits of flash memory for platform code/data nonvolatile storage
– Address/Address-Multiplexed (A/A Mux) interface/mode
– Case temperature operating range
– Vcc: 3V to 3.6V
– Vpp: 12V for fast programming
• 4Mbits of flash memory are used as shown below:
– 64KB are used for VGA-BIOS.
– 288KB are used for system BIOS.
– 8KB are used for plug and play data area.
– 8KB are used for password security.
– 16KB are used for boot strap.
– 32KB are used for ACPI P code.
– 48KB are used for LOGO.
– 128KB are reserved for LAN BIOS.
− 432KB are reserved.
VGA controller (in the MontaraGM+)
– UMA (16MB) can be extended to 64MB by a Display Driver
– AGP bus R2.0 x4
– LCD I/F LVDS 2ch
Sound Controller
• One AC'97Codec AD1981B chip and AC-Link controller embedded in ICH4-M
• One Mitsubishi M306K9FCLRP microcomputer chip functions as both EC and KBC.
• EC
This controller controls the following functions:
– Power supply sequence
– Thermal conditions
– LEDs
– Beep
– Device ON/OFF
– Fan speed
– Universal I/O port
– Docker Docking Sequence
– Battery capacity check
– Forced reset
– Flash rewriting
– EC interface
– I2C communication
– EC access
– Slim Select Bay Control
• KBC
This controller has the following functions:
– Scan controller to check status of keyboard matrix
– Interface controller between the keyboard scan controller and the system
– Control of switching and simultaneous operation of the accupoint and internal
keyboard
PSC (Power Supply Controller)
• One TMP87PM48U chip is used.
• This controller controls the power sources.
Clock Generator
• One ICS950812CGT is used.
• This device generates the system clock.
1-12 TECRA M2V Maintenance Manual (960-476)
1.2 System Unit Block Diagram 1 Hardware Overview
Modem Controller
• One built-in modem card with Agere SCORPIO+CSP1037B is used.
• This controller has the following functions:
– One RJ11 port
– Digital line protection support
– Ring wake up support
– Analog audio support
– AC97 interface
– The following communication codes are supported
Data:
V.90 (56K bps) data communication control
V.92 (56K bps) data communication control
V.34 (33.6K to 2400bps) data communication control
V.44, V.42, V.42bis and MNP class 5 data compression
V.32 turbo, V.32 bis and fallbacks
Fax:
V.34 (33.6K to 2400 bps)
V.17 (14.4K, 12K, 7200 bps)
V.29 (9600, 7200 bps)
V.27 ter (4800, 2400 bps)
V.21 ch2 (300 bps)
Internal LAN Controller
• One MAC incorporated with ICH4-M and PHY (Kinnereth-R 82562EZ) are used for
the internal chip, and are connected with RJ11/RJ45 combo connector.
• This controller has the following functions:
– 10/100M-Ethernet ([MAC] ICH4M+[PHY]82562EZ)
– WOL support
– Magic Packet support
– LED support
Wireless LAN
• One Mini PCI card for wireless LAN with Type IIIA card bus controller. Ardon
(Intel) or AR5121 (Askey) Mini PCI I/F controller is used.
Super I/O
• One SMSC Kona-Lite chip is used.
• This gate array has the following features:
– Infrared Communications Controller
– Parallel Port Controller
TECRA M2V Maintenance Manual (960-476) 1-13
1 Hardware Overview 1.2 System Unit Block Diagram
Sensor
• Thermal Sensor: One ADM1032AR chip is used.
• LCD Sensor: One NRS-701-1015T chip is used.
1-14 TECRA M2V Maintenance Manual (960-476)
1.3 3.5-inch Floppy Disk Drive 1 Hardware Overview
1.3 3.5-inch Floppy Disk Drive (USB External)
The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted)
2DD and 1.44MB (formatted) 2HD disks.
The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1.
Figure 1-4 3.5-inch FDD (USB External)
Table 1-1 3.5-inch FDD specifications
Items 720KB mode 1.44MB mode
FDD part 250K bits/second 500K bits/second Data transfer rate
USB Full speed mode (12M bits/second)
Disk rotation speed 300rpm
Track density 5.3 track/mm (135TPI)
TECRA M2V Maintenance Manual (960-476) 1-15
1 Hardware Overview 1.4 2.5-inch Hard Disk Drive
1.4 2.5-inch Hard Disk Drive
The removable HDD is a random access non-volatile storage device. It has a non-removable
2.5-inch magnetic disk and mini-Winchester type magnetic heads.
The computer supports a 30GB, 40GB, 60GB and 80GB HDD.
The HDD is shown in figure 1-5. Specifications are listed in Table 1-2.
Figure 1-5 2.5-inch HDD
Table 1-2 2.5-inch HDD specifications (1/4)
Specifications
Items
Outline Width (mm)
dimensions Height (mm)
Depth (mm)
Weight (g)
Storage size (formatted) 30GB 30GB 30GB
Speed (RPM) 4,200 4,200 4,200
Data transfer speed (Mbits/s) 154.3 – 298.0 - 183.2-347.2
Interface transfer rate
(Mbytes/s)
Track density (Ktpi) 78.9 63 80
TOSHIBA
HDD 2181B
69.85 69.85 69.85
9.5 9.5 9.5
100 100.2 100
99 max. 95 max. 91
100 max.(Ultra DMA mode)
HITACHI GST
G8BC0000Z310
HITACHI GST
G8BC00017310
Average seek time (ms)
Read
Write
Motor startup time (ms) 4 typ 5 5 typ. (Power on)
12
12 typ.
14 typ.
13 typ.
-
1-16 TECRA M2V Maintenance Manual (960-476)
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