Toshiba Personal Computer TECRA M10 Maintenance Manual
First edition July 2008
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the TECRA M10 at the time of
this manual's production. However, succeeding computers and manuals are subject to
change without notice. Therefore, Toshiba assumes no liability for damages incurred
directly or indirectly from errors, omissions, or discrepancies between any succeeding
product and this manual.
Trademarks
IBM is a registered trademark and IBM PC is a trademark of International Business
Machines Corporation.
Intel, Intel SpeedStep, Intel Core, Celeron and Centrino are trademarks or registered
trademarks of Intel Corporation.
Windows, Microsoft and Windows Vista are either registered trademarks or trademarks of
Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.
InterVideo and WinDVD are registered trademarks of InterVideo Inc.
Photo CD is a trademark of Eastman Kodak.
i.LINK is trademark and registered trademark of Sony Corporation.
Other trademarks and registered trademarks not listed above may be used in this manual.
ii [CONFIDENTIAL] TECRA M10 Maintenance Manual (960-685)
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer TECRA M10
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
TECRA M10 Maintenance Manual (960-685) [CONFIDENTIAL] iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the TTECRA M10 system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
iv [CONFIDENTIAL] TECRA M10 Maintenance Manual (960-685)
Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face
below:
Format complete
System transferred
TECRA M10 Maintenance Manual (960-685) [CONFIDENTIAL] v
The Toshiba TECRA M10 Personal Computer uses extensive Large Scale Integration (LSI),
and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide
compact size, minimum weight, low power usage and high reliability. This computer
incorporates the following features.
There some models and options. Refer to the Parts List for the configuration of each model
and options.
Microprocessor
The Toshiba TECRA M10 computer is equipped with an Intel® CoreTM 2 Duo
Processor. These processors incorporate a math co-processor, a 3MB or 6MB L2
cache memory.
The PC comes in with one of the following speeds:
Intel® CoreTM 2 Duo Processor (Penryn)
•
T9600 (2.80GHz) /T9400 (2.53GHz)
In the case of Processor which built in 6MB L2 cache memory
•
P8600 (2.40GHz)/ P8400 (2.26GHz)
In the case of Processor which built in 3MB L2 cache memory
These processors operate at 1066MHz bus clock (FSB).
Memory
Two DDR2-667/DDR2-800 SDRAM slots. Memory modules can be installed to provide a
maximum of 4GB. Memory modules are available in 512MB, 1024MB and 2048MB sizes.
Chipset
The TECRA M10 is Equipped with Intel GM45/GL40(Cantiga (G) MCH) as North
Bridge, Intel ICH9M as South Bridge and R5C847 as Card Controller.
VGA Controller
The PC comes in with one of the following two types:
•
The internal graphics controller in North Bridge is used.
The computer has a 2.5-inch SATA HDD. The following capacities are available.
•
80/120/160/200/250 GB
SSD
Some models are equipped with a "Solid State Drive (SSD)" instead of a hard disk drive.
•
64GB,128GB
USB FDD
A 3.5-inch USB FDD accommodates 2HD (1.44MB) or 2DD (720KB) disks.
Optical Drive
A DVD-ROM drive, DVD-ROM&CD-R/RW drive or DVD Super Multi drive (double
layer) can be installed.
Display
The PC comes in with one of the following two types:
•
14.1” WXGA-TFT color display, resolution 1,280×800
•
14.1” WXGA+TFT color display, resolution 1,680×1050
Interface
To external monitor via - RGB connector
Keyboard
An-easy-to-use 85(US)/87(UK)-key keyboard provides a numeric keypad overlay for fast
numeric data entry or for cursor and page control. The keyboard also includes two keys
®
that have special functions in Microsoft
Windows® Vista. It supports software that uses
a 101- or 102-key enhanced keyboard.
TOSHIBA Dual Pointing Device
The TOSHIBA Dual Pointing Device consists of Touch Pad and AccuPoint. The touch
pad and control buttons enable control of the on-screen pointer and scrolling of windows.
The pointer control stick and AccuPoint enables convenient control of the cursor.
The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC
battery (that backs up the Real Time Clock and CMOS memory.
Universal Serial Bus (USB2.0)
Three USB ports are provided. The ports comply with the USB2.0 standard, which
enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also
supported.
eSATA/USB combo
One eSATA/USB combo port, which complies to. The USB 2.0 standard is provided. This
port has eSATA (External Serial ATA) function.
A power supply is always supplied to one USB ports on the left side of a computer.
IEEE 1394 port
The computer comes with one IEEE 1394 port. It enables high-speed data transfer
directly from external devices such as digital video cameras.
Serial port
The serial port enables connection of serial devices such as an external modem, serial
mouse or serial printer.
External monitor (RGB) port
The port enables connection of an external monitor, which is recognized automatically by
Video Electronics Standards Association (VESA) Display Data Channel (DDC) 2B
compatible functions.
PC card slot
PC card slots are provided. The PC card slot (PCMCIA) accommodates one Type II card
or Express Slot (Choose only one).
Bridge Media slot
One SD memory card/ SDIO card/Memory stick (PRO)/xD picture card/MultiMedia card
slot. Data can be read and written by inserting each media to the slot.
protocols are T=0 and T=1) with a working voltage of 5V.
Fingerprint sensor(Some models)
The computer is equipped with a fingerprint sensor and fingerprint authentication utility.
They enable only person who has registered his/her fingerprint to use the computer.
Docking interface port
The docking interface port enables connection of an optional Express Port Replicator. It
provides additional features as follows:
• RJ45 LAN jack
• External monitor port
• DC IN 15V jack
• Security lock slot
• Universal Serial Bus 2.0 port (four)
• DVI port
Sound system
The sound system is equipped with the following features:
The computer contains a MDC, enabling data and fax communication. It supports ITU-T
V.90 (V.92). The transfer rates are 56 Kbps for data reception, 33.6 Kbps for data
transmission, and 14,400 bps for fax transmission. However, the actual speed depends on
the line quality. The RJ11 modem jack is used to accommodate a telephone line. Both of
V.90 and V.92 are supported only in USA, Canada and Australia. Only V.90 is available
in other regions.
Internal LAN
The computer is equipped with LAN circuits that support Gigabit Ethernet LAN (1000
megabits per second, 1000BASE-T). It also supports Wakeup on LAN (WOL), Magic
Packet and LED.
Wireless LAN
The computer is equipped with PCI-Ex Mini Card type wireless LAN board that supports
802.11 a/b/g or 802.11 a/b/g/n in the PCI-Ex Mini Card slot. This function can be
switched on and off by a switch on the computer.
Bluetooth
Depending on the model, the computer is equipped with a dedicated Bluetooth module.
This enables a communication to devices that support Bluetooth
This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/2.1+EDR
specification.
Web Camera
Web Camera Web Camera is a device that allows you to record video or take
photographs with your computer.
Enables the transmission of video and use of video chat via the internet using
specialized applications.
The effective pixel count for this web camera is 1.31 million (maximum photograph
size: 1280x1024 pixels).
This button switches the display between internal display, external display, simultaneous
display and multi-monitor display.
TOSHIBA Assist button
When this button is pressed during power-on, the PC is connected to "Toshiba Assist".
When this button is pressed during power-off, the PC is turned on and connected to
"Toshiba Assist".
The system unit is composed of the following major components:
Microprocessor
The TOSHIBA TECRA M10 computer is equipped with an Intel
®
CoreTM 2 Duo
Processor. These processors incorporate a math co-processor, a 3MB or 6MB L2
cache memory.
The PC comes in with one of the following speeds:
Intel® CoreTM 2 Duo Processor (Penryn)
• • T9600 (2.80GHz) /T9400 (2.53GHz)
In the case of Processor which built in 6MB L2 cache memory
P8600 (2.40GHz)/ P8400 (2.26GHz)
In the case of Processor which built in 3MB L2 cache memory
These processors operate at 1066MHz bus clock (FSB).
Memory
Two DDR2-667/DDR2-800 SDRAM slots. Memory modules can be installed to provide a
maximum of 4GB. Memory modules are available in 512MB, 1024MB and 2048MB sizes.
- 200-pin small-size DIMM
- 1.8V operation
- DDR2-667/800 support
BIOS ROM (Flash memory)
- 8Mbit (512K×16-bit chip)
301KB used for Animation
288KB used for system BIOS
64KB used for VGA-BIOS
64KB used for Finger Print
32KB used for ACPI
24KB used for booting
16KB used for Parameter Block
Others
– PCI-Ex connection
– Controller : 10/100 PC82562V, Gigabit Intel PC82566MC/MM(AMT)
– Supports Gigabit Ethernet
– One RJ45 port
– WOL support
– Magic Packet support
– LED support
The removable HDD is a random access non-volatile storage device. It has a non-removable
2.5-inch magnetic disk and mini-Winchester type magnetic heads.
The computer supports a 80GB, 120GB, 160GB, 200GB or 250GB.
The HDD is shown in figure 1-5. Specifications are listed in Table 1-2.
Figure 1-5 2.5-inch HDD
Table 1-2 2.5-inch HDD specifications
Specifications
Items
Outline Width (mm)
Dimensio
ns
Depth (mm)
Weight (g)
Storage size (formatted) 80GB 120GB 160GB 250GB
Speed (RPM) 5,400
Data transfer speed (Mb/s)
To/Form Media
To/Form Host
Data buffer size (MB/s) 8
Positioning Time(read and