Toshiba Personal Computer Tecra A5 Maintenance Manual
First edition May 2005
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the A5 Series at the time of this
manual's production. However, succeeding computers and manuals are subject to change
without notice. Therefore, Toshiba assumes no liability for damages incurred directly or
indirectly from errors, omissions, or discrepancies between any succeeding product and this
manual.
Trademarks
IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation.
Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of
Microsoft Corporation.
Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation.
Sound Blaster is a registered trademark of Creative Technology Ltd.
Centronics is a registered trademark of Centronics Data Computer Corporation.
Photo CD is a trademark of Eastman Kodak.
All other properties are trademarks or registered trademarks of their respective holders.
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Tecra A5 Maintenance Manual
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Tecra A5, referred to as the A5 Series in this manual.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention.
Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety precautions
are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model battery
or an equivalent battery recommended by Toshiba. Installation of the wrong battery can
cause the battery to explode.
Tecra A5 Maintenance Manual
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The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the A5 Series system unit and each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU
problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
This manual uses the following formats to describe, identify, and highlight terms and operating
procedures.
Acronyms
On the first appearance and whenever necessary for clarification, acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the
keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three
keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the typeface below:
Table 1-4 DVD Super Multi Double Layer drive specifications................................. 1-11
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Tecra A5 Maintenance Manual
1.1 Features 1 Hardware Overview
1.1 Features
The Tecra A5 Series Personal Computer uses extensive Large Scale Integration (LSI), and
Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide
compact size, minimum weight and high reliability. This computer incorporates the following
features and benefits:
CPU
• Intel Pentium-M Dothan 1.6GHz, 1.73GHz, 1.86GHz, 2.0GHz, and 2.13GHz
• Intel Celeron-M Dothan 1.3GHz, 1.4GHz, and 1.5GHz
• FCPGA CPU
Chipset
• Intel 915PM/915GM/910GML Express chipset for system memory controller
• ATI MOBILITY RADEON X600SE GPU with HyperMemory
• NVIDIA GeForce Go 6200 GPU with TurboCache technology
• Intel ICH6-M for PCI to LPC bridge, PCI IDE controller, Power Management
• ENE KB910Q B4 for keyboard controller, Battery Management Unit, and RTC
• Marvell 88E8053 GIGA LAN controller
• Marvell 88E8036 10/100 LAN controller
• Marvell 88SA8040 for SATA to PATA bridge
• LPC47N217/LPC47N207 Super IO IC for FIR
• LPC47N217 Super IO IC for Printer port
• ALC250_D for AC97 Codec
• TI PCI7411/PCI6411/PCI14510RGVF/PCI1510RGVF for PCMCIA controller
• TI PCI7411/PCI14510RGVF for 1394 controller
• TI PCI7411 for 5-in-1 card reader controller
Display
• 14” (15:9) TFT screen with a resolution of 1280 horizontal x 768 vertical pixels,
• 14” (15:9) TFT screen with a resolution of 1280 horizontal x 768 vertical pixels,
Logic
non-CSV normal brightness, WXGA
CSV normal brightness, WXGA
• 14” (15:9) TFT screen with a resolution of 1280 horizontal x 768 vertical pixels,
CSV high brightness, WXGA
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1 Hardware Overview 1.1 Features
Memory
• DDR-I 333MHz specification compliant
• Two 200-pin (Jedec Standard) +2.5V SO-DIMM DDR sockets with
256MB/512MB/1GB DDR module
• Maximum upgradeable to 2GB by two 1GB SO-DIMM modules
BIOS
• 1MB Flash ROM for system and keyboard BIOS
• Suspend to RAM/Disk
• Password protection (System)
• Windows 98 ready with PnP
• Various hot keys for system control
• Refreshable
• Complete ACPI 1.0B function
Power
• 6 cells of Li-Ion 18650 size, smart battery pack with 4300mAH x 10.8V
• 12 cells of Li-Ion 18650 size smart battery pack with 8600mAH x 10.8V
• 4 hours charging time to 100% capacity on 4300mAH Li-Ion battery
(System off or Suspend)
• 4 hours charging time to 100% capacity on 8600mAH Li-Ion battery
• VGA controller NV44MV with 32MB/64MB VRAM or M24C with 64MB/128MB
VRAM
• MINI PCI wireless module (802.11g: Atheros MB43/MB51, Intel Calexico2;
802.11a/g: Atheros MB44, Intel Calexico2)
• Dual-band built-in antenna for wireless LAN communication
• MDC Modem
• Mini PCI module (Analog TV tuner)
• External USB remote control devices
Keyboard
The computer's keyboard layouts are compatible with a 101/102-key enhanced keyboard.
There are five types of keys: typewriter keys, keypad overlay, function keys, soft keys
and cursor control keys. The typewriter keys and keypad overlay keys are gray. The other
keys are dark gray.
Touch Pad
This pointing control device, located in the center of the keyboard palm-rest, provides
convenient control of the cursor without requiring desk space for a mouse. The Touch
Pad incorporates two mouse (left and right) buttons for universal usage.
I/O Ports
• Four USB (V2.) ports
• One DDC2b compliant 15-pin VGA port
• One S-Video port
• One microphone/mono-in port
• One headphone-out jack
• VR volume control
• Wireless communication switch
• FIR
• One DC-in jack
• One RJ-11 jack for 56kbps V.92 modem
• One RJ-45 jack with LED indicator
• Kensington lock
• One IEEE 1394 port
• One 5-in-1 push-push type flash card connector
• One type II PCMCIA slot with shutter door
• One infrared (IrDA 1.1) port
• One TV outs-video port (4-pin), compatible with PAL or NTSC TV standard
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1 Hardware Overview 1.1 Features
PCMCIA Card Organization
• One type II card socket
• SRAM, OTPROM, FLASH ROM, mask ROM memory card up to 64MB
• Modem/LAN card
• CardBus card
• ACPI 1.0B compliant
• Supports SD/MMC/MS/MS Pro/xD formats
• High speed SD support
• SD-IO supported
• 1.8" 10.5mm removable ATA device
• CardBus card or PC card with hot insertion and removal
• Support 5V/3.3V PC Cards and 3.3V Cardbus cards
• Supports PCMCIA-ATA Specification
Multiple Digital Media Card Slot
• TI PCI4510R Card Bus PCMCIA control or TI PCI7411 Card Bus PCMCIA
control
• Supports xD, SD, MS, MS Pro and MMC
Universal Serial Bus (USB)
The computer has four Universal Serial Bus (USB) ports that comply with the USB 2.0
standard, which enable data transfer speeds more than 40 times faster than USB 1.1
(which this computer also supports.) The USB drives may be used to transfer data at low,
full, and high speeds.
External monitor port
A 15-pin CRT port supporting DDC 2B enables connection of an external monitor, which
is recognized automatically by Video Electronics Standards Association (VESA) Display
Data Channel (DDC) compatible functions.
Sound system
®
Windows
compatible sound system provides internal speakers as well as jacks for an
external microphone and headphone.
LAN port
The computer comes with an RJ-45 Local Area Network (LAN) port. The LAN port
provides connectivity for LAN.
Switches
• Power button
• Presto or Vivace from power off, WMP9 (programmable) on Windows
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Tecra A5 Maintenance Manual
1.1 Features 1 Hardware Overview
• Internet Exp lorer (programmable)
• Play/Pause
• Stop
• Fast forward
• Fast rewind
Excellent power management function
• Standby mode, Suspend to RAM or Suspend to disk mode, using time out or hot
key
• HDD local standby mode by time out
• LCD local standby mode by time out
• Low battery alarm by beep
• Auto-backlight off when LCD cover closed
• Full ACPI 1.0B supported
• LCD auto-dim mode by time out
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1 Hardware Overview 1.2 System Unit
1.2 System Unit
The system unit is composed of the following major components:
Processor (depending on the model you purchased)
• Mobile Intel® Celeron® M Processor 350J/360J/370 or
• Intel® Pentium® M Processor 725A/730/740/750/760/770
System Logic
• Mobile Intel 915PM/915GM and 910GML Express Chipset host bridge/controller
processor with host bus support
• Integrated DRAM controller
• Integrated VGA controller
• Intel ICH6-M for PCI to LPC Bridge, PCI IDE controller, Power Management
Logic.
• PCI bus interface
• Power management functions
• Supports DMI
Keyboard Controller
• ENE KB910 B4 is used for keyboard controller, battery management unit, and RTC.
Memory
• System DRAM
• Two JEDEC standard 200-pin, 2.5V DDR I SO-DIMM memory support for
256MB/512MB/1024MB/2048MB.
• ROM BIOS for system and keyboard
• 1MB Flash ROM
• Slot: 2 SO-DIMM up to 1GB can be upgraded through memory expansion slot.
You need to remove existing SO-DIMM if SO-DIMM is installed in memory
expansion slot. Maximum upgradeable system memory depends on the model.
• Video RAM: Depending on the model. Up to128 MB integrated solution and
shared with main memory for Intel® 915GM/ 910GML Express; External
64/128MB VGA DDR RAM for ATI MOBILITY™ RADEON® X600SE GPU;
32/64MB VGA DDR RAM for nVIDIA GeForce Go 6200
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Tecra A5 Maintenance Manual
1.2 System Unit 1 Hardware Overview
Audio subsystem
• Realtek ALC250D for AC97 codec
− AC 97 2.2 compatible
− Leading mixed-digital technology
− 20-bit stereo digital-to-analog converters
− 18-bit stereo analog-to-digital converters
− Sample rate converters.
− Four analog line-level stereo inputs for LIN_IN, CD, VIDEO, and AUX
− Two analog line-level mono inputs for modem and internal PC beep
− Dual stereo line-level outputs for LINE_OUT and ALT_LINE _OUT
− Dual microphone inputs
− High quality differential CD input
− Extensive power management support
− Meets or exceeds the Microsoft® PC 99/2001 Audio & WHQL/QLP 2.0
audio
− Built-in 7-band digital hardware equalizer for optimizing speaker response
− Single chip with high S/N ratio (>100dB)
− Support of S/PDIF digital audio output is fully compliant with AC 97 2.2
specifications
− 3D stereo enhancement
− Supports double sampling rate (96KHz) of DVD audio playback
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1 Hardware Overview 1.3 2.5-inch Hard Disk Drive
1.3 2.5-inch Hard Disk Drive
The internal HDD is a random access non-volatile storage device. It has a non-removable
2.5-inch magnetic disk and mini-Winchester type magnetic heads. The computer supports up
to100G HDD. 120GB is design ready.
The HDD is shown in Figure 1-1. Specifications are listed in Table 1-1.
The DVD-ROM and CD-RW drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At
maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write
CD-R at 24x speed and CD-RW at 4x speed or High speed CD-RW at 10X or Ultra speed CDRW at 24X speed.
The specifications of the DVD-ROM & CD-RW drive are listed in Table 1-2.
The DVD-ROM drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum, the
drive can play back a DVD at 8x speed, and read CD-ROM at 24x speed.
The specifications of the DVD-ROM drive are listed in Table 1-3
The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum,
the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x
speed and CD-RW at 4x speed or Ultra and High speed CD-RW at 10x speed and DVD-R at 8x
speed and DVD-RW at 4x speed and DVD+R at 8x speed and DVD+RW at 4x speed and DVDRAM at 5x speed and DVD+R DL at 2.4x speed.
The specifications of the DVD Super Multi Double Layer drive are listed in Table 1-4
Table 1-4 DVD Super Multi Double Layer drive specifications
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1 Hardware Overview 1.5 Power Supply
1.5 Power Supply
This specification defines the performance and characteristics of the 75W AC adapter power
supply. It supplies a constant voltage 15V output source for Tecra A5 series notebook computer.
A/D conversion
• The EC uses 10-bit sampling for A/D conversion to determine the following values:
– AC adaptor current
– Battery and temperature
AC adaptor and battery check
• The EC checks the following by A/D converted values:
– Battery installed
• The EC checks the following by GPIO values:
– AC adaptor connected
Abnormal check
• The EC determines whether the condition is abnormal, and if so, stores an error
code into the error register.
Input port management
• The EC monitors the following input signal status:
– System power ON/OFF status
– Direct CD power ON/OFF status
Beep and LED control
• Beep is caused by the low battery status.
• The EC controls the following two kinds of LED
– DC IN LED (one color: green)
• Green: indicates AC adaptor is connected
– Battery LED (two colors: orange and green)
• Green solid: The battery is fully charged.
• Orange: The computer is quick-charging the battery / the battery is low.
Power ON/OFF sequence
• When power is turned on or off, the EC starts the power on or off sequence.
– SQ0-4: power ON sequence
– SQ5-B: power OFF sequence
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Tecra A5 Maintenance Manual
1.5 Power Supply 1 Hardware Overview
Battery charging control
• The EC controls the following.
– The quick charging ON/OFF
– The detection of full charge
Detection of the low battery
• The ECdetects the low battery point by the gas gauge.
– LB10M: The system will be driven by the battery for 12 more minutes.
– LB0: The battery won't be able to drive the system after 3 minutes.
– LB1: The battery can drive the system only during the suspend process.
– LB2: The battery cannot drive the system.
New battery installation
• When a new battery is installed, the EC communicates with the E2PROM in the
battery to read information of the newly installed battery.
Battery capacity calculation
• The EC reads battery remaining and percentage capacity from the battery through
SMBus.
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1 Hardware Overview 1.6 Batteries
1.6 Batteries
The computer has two types of battery:
Main battery pack (18650 size)
RTC battery
The removable main battery pack is the computer’s main power source when the AC adaptor is
not attached.
The battery specifications are listed in the table below.
Battery name Material Output voltage Capacity
Main battery (6 cell) Lithium-Ion 10.8V 4300 mAh
Main battery (12 cell) Lithium-Ion 10.8V 8600 mAh
RTC battery Lithium 3.0V 15 mAh
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Tecra A5 Maintenance Manual
1.6 Batteries 1 Hardware Overview
1.6.1 Main Battery
Battery charging is controlled by a power supply microprocessor that is mounted on the system
board. The power supply microprocessor controls whether the charge is on or off and detects a
full charge when the AC adaptor and battery are attached to the computer. The system charges
the battery using quick charge or trickle charge.
Quick Battery Charge
When the AC adaptor is attached, there are two types of quick charges: quick charge
when the system is powered off and normal charge when the system is powered on.
The times required for charges are listed in the table below.
Status Charging time
Normal charge (power on) 12 hours or longer
Quick charge (power off) About 4 hours
NOTES
1. The time required for normal charge is affected by the amount of power the system
is consuming. Use of the fluorescent lamp and frequent disk access diverts power
and lengthens the charge time.
2. Using quick charge, the power supply microprocessor automatically stops the
charge after eight hours regardless of the condition of the battery. Overcharging
could cause the battery to explode.
If any of the following occurs, the battery quick charge process stops.
1. The battery becomes fully charged.
2. The AC adaptor or battery is removed.
3. The battery or output voltage is abnormal.
4. The battery temperature is abnormal.
5. The battery SMBus communication fails.
6. The battery cell is bad.
Detection of full charge
A full charge is detected from the battery pack through SMBus when the battery is
charging.
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1 Hardware Overview 1.6 Batteries
1.6.2 RTC battery
The RTC battery provides power to keep the current date, time and other setup information in
memory while the computer is turned off. The table below lists the charging time and data
preservation period of the RTC battery. The RTC battery is charged by the adaptor or main
battery, while the computer is powered on.
Status Time
Charging Time (power on) About 24 hou rs
Data preservation period (full charge) 1 month
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Tecra A5 Maintenance Manual
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