Toshiba TEC B-852-TS12-QQ Owner's Manual

TEC Label/Tag Printer

B-852-TS12-QQ

Owner's Manual

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

HP-PCL5 is a registered trademark of Hewlett Packard Corporation. Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.

As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this product meets the

NERGY STAR® guidelines for energy efficiency.

-- Outline of the International ENERGY STAR® Office Equipment Program --

The International

NERGY STAR® Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.

NERGY STAR is a U.S. registered mark.

Safety Summary

EO1-33029

( )

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Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

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This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

symbol.

(The symbol on the left indicates “no disassembling”.) This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the ● symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause

fire

electric shock

Do not plug in or unplug the power cord plug with wet hands as this may cause

electric shock

If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to

malfunction

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause

fire

electric shock

Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause

fire

electric

shock

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause

fire

electric shock

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

fire

electric

shock

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause

fire

electric shock

. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance.

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Safety Summary

EO1-33029

( )

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

fire

electric shock

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause

fire

electric shock

Ensure that the equipment is properly grounded. Extension cables should also be grounded.

Fire

electric shock

could occur on improperly grounded equipment.

Do not remove covers, repair or modify the machine by yourself. You may be

injured

by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal

Injury

damage

to objects if

the machines are improperly handled contrary to this indication.

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The following precautions will help to ensure that this machine will continue to function correctly.

●

Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

●

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic

covers.

●

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

●

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

●

Ensure the printer is operated on a level surface.

●

Any data stored in the memory of the printer could be lost during a printer fault.

●

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

●

Unplug the machine whenever you are working inside it or cleaning it.

●

Keep your work environment static free.

●

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

●

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the

machines and may cause fire.

●

Do not lean against the machine. It may fall on you and could cause injury.

●

Care must be taken not to injure yourself with the printer paper cutter.

●

Unplug the machine when it is not used for a long period of time.

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●

Utilize our maintenance services.

After purchasing the machine, contact

our authorized TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the

machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy

seasons.

●

Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorized TOSHIBA TEC representative for assistance.

●

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or

other parts to deteriorate or cause the paint to peel.

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EO1-33029

TABLE OF CONTENTS

Page

1. PRODUCT OVERVIEW............................................................................................................1-1

1.1 Introduction...................................................................................................................... 1-1

1.2 Features........................................................................................................................... 1-1

1.3 Unpacking........................................................................................................................ 1-1

1.4 Accessories ..................................................................................................................... 1-2

1.5 Appearance...................................................................................................................... 1-3

1.5.1 Dimensions...................................................................................................................1-3

1.5.2 Front View.....................................................................................................................1-3

1.5.3 Rear View.....................................................................................................................1-3

1.5.4 Operation Panel............................................................................................................1-4

1.5.5 Interior...........................................................................................................................1-4

2. PRINTER SETUP ..................................................................................................................... 2-1

2.1 Precautions...................................................................................................................... 2-1

2.2 Procedure before Operation ............................................................................................ 2-2

2.3 Assembling the Accessories............................................................................................ 2-3

2.3.1 Assembling the Supply Holder Frame...........................................................................2-3

2.4 Connecting the Cables to Your Printer ............................................................................ 2-4

2.5 Connecting the Power Cord............................................................................................. 2-5

2.6 Turning the Printer ON/OFF............................................................................................. 2-6

2.6.1 Turning ON the Printer..................................................................................................2-6

2.6.2 Turning OFF the Printer................................................................................................2-6

2.7 Loading the Media........................................................................................................... 2-7

2.7.1 Installing the Media onto the Supply Holder Unit ..........................................................2-7

2.7.2 Installing the Supply Holder onto the Supply Holder Frame..........................................2-9

2.7.3 Loading Media into the Printer......................................................................................2-9

2.8 Setting Sensor Positions................................................................................................ 2-12

2.8.1 Setting the Feed Gap Sensor .....................................................................................2-12

2.8.2 Setting the Black Mark Sensor....................................................................................2-12

2.9 Loading the Ribbon........................................................................................................ 2-13

2.10 Inserting the Optional PCMCIA Cards........................................................................... 2-14

2.11 Test Print........................................................................................................................ 2-15

3. PRINTER OPERATION............................................................................................................ 3-1

3.1 Overview.......................................................................................................................... 3-1

3.2 Operating Modes ............................................................................................................. 3-1

3.3 Installing the Printer Drivers............................................................................................. 3-3

3.3.1 System Requirements...................................................................................................3-3

3.3.2 Driver Download ...........................................................................................................3-3

3.3.3 Driver Installation..........................................................................................................3-5

3.3.4 Add Printer....................................................................................................................3-7

3.3.5 Uninstalling the TEC B-852 Printer Driver.....................................................................3-8

3.4 Using the B-852 Printer Properties Menus ...................................................................... 3-9

3.4.1 Summary of Properties...............................................................................................3-10

3.4.2 General Properties Tab...............................................................................................3-11

3.4.3 Details Tab..................................................................................................................3-12

3.4.4 Regional Settings Tab.................................................................................................3-15

3.4.5 Page Setup Tab..........................................................................................................3-17

3.4.6 Graphic Tab................................................................................................................3-20

3.4.7 Bar Font Tab...............................................................................................................3-21

3.4.8 Stock Tab....................................................................................................................3-24

3.4.9 Options Tab................................................................................................................3-28

3.4.10 Testing Tab................................................................................................................3-29

3.4.11 About Tab..................................................................................................................3-32

EO1-33029

4. ON LINE MODE......................................................................................................................4-1

4.1 Operation Panel..............................................................................................................4-1

4.2 Operation........................................................................................................................ 4-2

4.3 Reset..............................................................................................................................4-2

4.4 Dump Mode....................................................................................................................4-2

5. MAINTENANCE......................................................................................................................5-1

5.1 Cleaning.........................................................................................................................5-1

5.1.1 Print Head/Platen/Sensors..............................................................................................5-1

5.1.2 Covers and Panels..........................................................................................................5-2

5.1.3 Optional Cutter Module...................................................................................................5-2

5.2 Care/Handling of the Media and Ribbon.........................................................................5-2

6. TROUBLESHOOTING............................................................................................................6-1

6.1 Error Messages..............................................................................................................6-1

6.2 Possible Problems..........................................................................................................6-2

6.3 Removing Jammed Media..............................................................................................6-3

6.4 Threshold Setting ...........................................................................................................6-4

APPENDIX 1 SPECIFICATIONS ................................................................................................ A1-1

A1.1 Printer..........................................................................................................................A1-1

A1.2 Options........................................................................................................................ A1-2

A1.3 Media .......................................................................................................................... A1-2

A1.3.1 Media Type.................................................................................................................A1-2

A1.3.2 Detection Area of the Transmissive Sensor............................................................... A1-3

A1.3.3 Detection Area of the Reflective Sensor ....................................................................A1-4

A1.3.4 Effective Print Area..................................................................................................... A1-4

A1.4 Ribbon......................................................................................................................... A1-5

APPENDIX 2 MESSAGE AND LED............................................................................................ A2-1

APPENDIX 3 INTERFACE.......................................................................................................... A3-1

APPENDIX 4 SYSTEM MODE.................................................................................................... A4-1

A4.1 Operation Panel...........................................................................................................A4-1

A4.2 Overview..................................................................................................................... A4-2

A4.3 Self-Diagnostic Test .................................................................................................... A4-3

A4.4 Printer Parameter Fine Adjustment.............................................................................. A4-5

A4.5 Test Print................................................................................................................... A4-13

A4.6 PCL Emulation Setting............................................................................................... A4-19

A4.7 Additional Information................................................................................................ A4-23

A4.7.1 Self-Diagnostic Test Result Sample and Descriptions.............................................A4-23

A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions................ A4-27

A4.7.3 Magnified Views of Slant Line Pattern...................................................................... A4-30

APPENDIX 5 PRINT SAMPLES ................................................................................................. A5-1

GLOSSARIES INDEX

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

Please refer to your local Authorized Service representative with regard to any queries you may have in

this manual.

1. PRODUCT OVERVIEW

EO1-33029

1.1 Introduction

1- 1

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

Thank you for choosing the TEC B-852 series label/tag printer. This Owner’s Manual contains valuable information from general set-up to how to confirm the printer's operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference. Please contact your TOSHIBA TEC representative for further

information concerning this manual.

The B-852 printer has the following features:

• A 8.3 inch wide print head installed in such a compact body that the

size of the printer body (except the Supply Holder Unit) is about 1/3 of the B-872 printer.

• The print head block can be fully opened to provide accessability .

• Various kinds of media can be used since the black mark sensors are

located above and under the media passage, respectively, and the media sensors can be moved from the center to the left edge of the media.

• When the optional interface board is installed, Web functions such as

remote maintenance and other advanced network functions are available.

• Superior hardware, including the specially developed 300 dots/inch

(11.8 dots/mm) thermal print head which allows very clear print quality at a print speed of either 2 inches/sec. (50.8 mm/sec.) or 4 inches/sec. (101.6 mm/sec.).

• Besides the optional cutter module, there is also an optional PCMCIA

Interface Board, Expansion I/O Interface Board, PCL5 Interface Board Kit, and the KB-80-QM Keyboard Unit.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

NOTES:

• Check for damage or

scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

• Keep the cartons and pads

for future transportation of the printer.

1. PRODUCT OVERVIEW

EO1-33029

1.4 Accessories

1- 2

1.4 Accessories

When unpacking the printer, please make sure all accessories are supplied with the printer.

 Owner’s Manual (1 copy) (Doc./No. EO1-33029)



Print Head Cleaner (1 pc.)

(P/No. 24089500013)



Supply Holder Frame (L) (1 pc.)

(P/No. FMED0035201)



Supply Holder Base (1 pc.)

(P/No. FMBB0063401)



Power Cord (1 pc.)

(P/No. FBCB0030202)



Supply Holder Unit (1 pc.)

(P/No. FMBD0042701)



Supply Holder Frame (R) (1 pc.)

(P/No. FMED0035301)



Wing Bolt M-4x6 (2 pcs.)

(P/No. X20L406130)

CAUTION!

Be sure to use TOSHIBA TEC approved print head cleaner. Failure to do this may shorten the print head life.

TOSHIBA TEC CORPORATION

TEC Label/Tag Printer

B-850-TS-12-QQ

Owner's Manual

THERMAL HEAD CLEANER

1. PRODUCT OVERVIEW

EO1-33029

1.5 Appearance

1- 3

1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

1.5.3 Rear View

The names of the parts or units introduced in this section are used in the following chapters.

NOTE:

epth is 18.5 inches (470 mm)

when the optional Cutter

odule is installed on the

rinter.

Dimensions in inches +(mm)

16.9 (429)

16.8 (427)

7.1 (181)

9.6 (243)

10.4 (265)

15.2 (385)

LCD Message Display

Operation Panel

Power Switch

Media Outlet

Top Cover

Supply Holder Frame

Supply Holder Unit

Expansion I/O Interface Connector (Option)

Parallel Interface Connector (Centronics)

Serial Interface Connector (RS-232C)

Keyboard Interface Connector

PCMCIA Card Slot (Option)

PCL5 Interface Connector (Option)

Head Pressure Adjust Lever

1. PRODUCT OVERVIEW

EO1-33029

1.5 Appearance

1- 4

1.5.4 Operation Panel

1.5.5 Interior

Please see Section 4.1 for further information about the Operation Panel.

LCD Message Display

ON LINE LED (Green)

ERROR LED (Red)

[PAUSE]

key

POWER LED

(Green)

[FEED]

key

[RESTART]

key

FEED REST AR T P AUSE

POWER ON LINE ERROR

Print Head

Print Head Block

Head Block Release Lever

Ribbon Holder

Paper Guide

Black Mark/ Feed Gap Sensor

Platen

2. PRINTER SETUP

EO1-33029

2.1 Precautions

2- 1

2. PRINTER SETUP

2.1 Precautions

This section outlines the procedures to setup your B-852 printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media and ribbon, inserting the optional memory card, and performing a test print.

• To insure the best operating environment, and to assure the safety of

the operator and the equipment, please observe the following precautions.

• Operate the printer on a stable, level, operating surface in a location

free from excessive humidity, high temperature, dust, vibration or direct sunlight.

• Keep your work environment static free. Static discharge can cause

damage to delicate internal components.

• Make sure that the printer is connected to a clean source of AC Power

and that no other high voltage devices that may cause line noise interference are connected to the same mains.

• Assure that the printer is connected to the AC mains with a three-

prong power cable that has the proper ground (earth) connection.

• Do not operate the printer with the cover open. Be careful not to

allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism.

• Make sure to turn off the printer power and to remove the power cord

from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media, or when cleaning the printer.

• For best results, and longer printer life, use only TOSHIBA TEC

recommended media and ribbons.

• Store the media and ribbons in accordance with their specifications.

• This printer mechanism contains high voltage components; therefore

you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorized personnel.

• Clean the outside of the printer with a clean dry cloth or a clean cloth

slightly dampened with a mild detergent solution.

• Use caution when cleaning the thermal print head as it may become

very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

• Do not turn off the printer power or remove the power plug while the

printer is printing or while the ON LINE lamp is blinking.

2. PRINTER SETUP

EO1-33029

2.2 Procedure before Operation

2- 2

2.2 Procedure before Operation

This section describes the outline of the printer setup.

Unpack the accessories and printer from the box.

Refer to Safety Precautions in this manual and set up the printer at a

proper location.

Assemble the Supply Holder Frame and attach it to the rear of the

printer. (Refer to Section 2.3.)

The host computer must have an available serial port or Centronics

parallel port. (Refer to Section 2.4.)

Be sure to insert the power cord plug into an AC outlet. (Refer to

Section 2.5.)

Load the media roll onto the Supply Holder Unit and set it on the

Supply Holder Frame. (Refer to Section 2.7.)

Adjust the position of the Feed Gap Sensor or Black Mark Sensor

depending on the media being used. (Refer to Section 2.8.)

Load the ribbon into the Print Head Block. (Refer to Section 2.9.)

Turn the Power ON. (Refer to Section 2.6.)

10.

Perform a test print. (Refer to Section 2.11.)

11.

Install the Printer Drivers. (Refer to Section 3.)

NOTE:

Use of a Windows Driver will allow issuing media on the B852 printer in place of a general laser printer from a Windows application.

nstalling the optional PCL5

interface board in the B-852

rinter allows use of the drivers which support the PCL5. The printer can also be controlled with its own

rogramming commands. Please contact your TOSHIBA TEC reseller for the

nterface/Communication

anual.

NOTE:

To communicate with the host computer, either an RS-232C cable or Centronics cable is required.

(1) RS-232C cable: 9 pins

(do not use null modem

cable) (2) Centronics cable: 36 pins (3) Expansion I/O cable: 24

pins (Option)

2. PRINTER SETUP

EO1-33029

2.3 Assembling the Accessories

2- 3

2.3 Assembling the Accessories

2.3.1 Assembling the

Supply Holder Frame

The following procedure outlines the steps required to assemble the Supply Holder Frame and attach the frame to the B-852 printer in preparation for loading the media.

Assemble the Supply Holder Frame (L) and Supply Holder Frame (R)

to the Supply Holder Base using the two M-4X6 Wing Bolts supplied, as shown below.

Attach the assembled Supply Holder Frame to the rear of the B-852

printer by inserting the hooks of the Frame into the two slots in the rear of the printer as shown in the figure below.

NOTE:

ake sure that the two small

langes at each end of the Supply Holder Base fit into the small rectangular holes at the bottom of the Supply Holder Frames before tightening the Wing Bolts.

NOTE:

fter attaching the supply holder frame to the printer, make sure that it is assembled

irmly.

Supply Holder Frame (L)

Suppl

Holder Frame (R)

Wing Bolt

Supply Holder Base

Hook

2. PRINTER SETUP

EO1-33029

2.4 Connecting the Cables to Your Printer

2- 4

2.4 Connecting the Cables to Your Printer

The following paragraphs outlines how to connect the cables from the B852 printer to your host computer, and will also show how to make cable connections to other devices such as the KB-80-QM keyboard, etc. Depending on the application software you use to print labels, there are three possibilities for connecting the printer to your host computer. These are:

• A serial cable connection between the printer’s RS-232 serial

connector and one of your host computer’s COM ports. (Refer to APPENDIX 3.)

• A parallel cable connection between the printer’s standard parallel

connector and your host computer’s parallel port (LPT).

• A parallel cable connection between the printer’s optional PCL5

interface connector and your host computer’s parallel port (LPT).

The diagram below shows all the possible cable connections to the current version of the B-852 printer.

c Parallel Interface Cable (Centronics) d Serial Interface Cable (RS-232C) e PCL5 Interface Cable (Option) f KB-80-QM Keyboard Interface Cable (Option) g Expansion I/O Interface Cable (Option)

2. PRINTER SETUP

EO1-33029

2.5 Connecting the Power Cord

2- 5

2.5 Connecting the Power Cord

. Make sure that the printer power switch is in the off position.

Connect the Power Cord to the printer as shown in the figure below.

Plug the other end of the Power Cord into a grounded outlet as shown in the figure below.

CAUTION!

1. Make sure that the printer power switch is turned to the off position

before connecting the power cord to prevent possible electric shock or damage to the printer.

2. Use only the power cord supplied with the printer. Use of any other cord may cause electric shock or fire.

3. Connect the power cord to a three-prong outlet only, with the third prong being a good ground (earth) connection.

Power Cord

Power Switch

Power Connector

2. PRINTER SETUP

EO1-33029

2.6 Turning the Printer ON/OFF

2- 6

2.6 Turning the Printer ON/OFF

2.6.1 Turning ON the Printer

2.6.2 Turning OFF the Printer

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

To turn ON the printer power, press the power switch as shown in the

diagram below. Note that ( ) is the power ON side of the switch.

Check that the ON LINE message appears in the LCD Message

Display and that the ON LINE and POWER LED lights are illuminated.

Before turning off the printer power switch verify that the ON LINE

message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing.

To turn OFF the printer power press the power switch as shown in the diagram below. Note that ( { ) is the power OFF side of the switch.

CAUTION!

Use the power switch to turn the printer On/Off. Plugging or unplugging the power cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

CAUTION!

•

Do not turn off the

printer power while the media is being printed as this may cause a paper jam or damage to the printer.

•

Do not turn off the

printer power while the ON LINE light is blinking as this may cause damage to your host computer.

NOTE:

f an error message appears in the display instead of the ON LINE message or the ERROR LED lamp is illuminated, go to Chapter

6.1, Error Messages.

Power Switch

2. PRINTER SETUP

EO1-33029

2.7 Loading the Media

2- 7

2.7 Loading the Media

2.7.1 Installing the Media onto the Supply Holder Unit

The following procedure will outline the steps required to install the media onto the Supply Holder Unit and adjust its position in the Supply Holder Frame at the rear of the B-852 printer. The procedure will then show the steps to properly load the media into the printer so that it feeds straight and true through the printer.

The figure below shows the assembled Supply Holder Unit and the paragraphs that follow show the step-by-step procedures to disassemble the Supply Holder Unit, install the media onto the Supply Shaft, then reassembling the Supply Holder Unit so that the auto centering mechanism will automatically center the media on the Supply Shaft.

Disassembling the Supply Holder Unit

Position the Supply Holder Unit as shown in the above diagram so that the Non-removable Supply Holder is at the right.

Rotate the green Supply Holder Locking Knob in the direction of

arrow

(counterclockwise) to loosen the Removable Supply Holder.

. Slide the Removable Supply Holder in the direction of arrow

remove it from the Supply Shaft.

. Rotate the green Supply Holder Locking Knob in the direction of

arrow

(counterclockwise) to loosen the Non-removable Supply

Holder.

Slide the Non-removable Supply Holder all the way to the end of the

Supply Shaft until it stops.

NOTES:

1. The Non-removable Supply Holder is the one that slides in the wide slot while the Removable Supply Holder is the one that slides in the narrow slot.

2. Do not turn the supply holder locking knob counter-clockwise too far, or it may come off the supply holder Unit.

Non-removable Suppl

Holder

Removable

Supply Holder

Green Supply Holder Locking Knob

Wide Slot

Narrow Slot

Stopper

Supply Shaft

2. PRINTER SETUP

EO1-33029

2.7 Loading the Media

2- 8

2.7.1 Installing the Media onto the Supply Holder Unit (cont.)

The diagram below, and the steps that follow, show the procedures for installing the Media onto the Supply Shaft and reassembling the Supply Holder Unit. Be sure to follow the step-by-step procedure exactly or the auto centering mechanism may not work properly.

Installing the Media and reassembling the Supply Holder Unit

Place the media roll onto the Supply Shaft with the media feeding

from the bottom as shown in the diagram above.

Align the tab of the Removable Supply Holder with the Slot in the

Supply Shaft, then reinstall the Removable Supply Holder by sliding it onto the Supply Shaft as shown in the figure above.

Holding the reassembled Supply Holder Unit in your right hand, apply

pressure only to the reinstalled Removable Supply Holder to push it in the direction of arrow

, causing the auto centering mechanism to

center the media on the Supply Shaft.

Tighten the green Supply Holder Locking Knob for the Removable

Supply Holder by turning it in the direction of arrow

Tighten the green Supply Holder Locking Knob for the Non-

removable Supply Holder by turning it in the direction of arrow

NOTES:

1. This supply holder accepts four sizes of media core: 38 mm, 40 mm, 42 mm and 76.2 mm.. When using a media roll of 38 mm, 40 mm, or 42 mm, remove the spacers from the supply holders by pushing both hooks of the spacer. Keep the removed spacers safe.

2. Use only inside wound label stock. Outside wound label stock may not feed properly. Use outside wound label stock at your own risk.

Do not over-tighten the green supply holder locking knob.

CAUTION!

When installing the media roll, do not push on the Non-removable Supply Holder as this will result in the media roll not being properly centred.

Supply Holder

Non-removable

Supply Holder

Removable

Supply Holder

Media Roll

Supply Shaft

Print Side

Slot

Tab

Spacer

If you turn the Removable Supply Holder side down after loading the media, the media may drop by weight. You might be injured by the dropped media.

WARNING!

Green Supply

Holder

Locking Knob

2. PRINTER SETUP

EO1-33029

2.7 Loading the Media

2- 9

2.7.2 Installing the Supply Holder Unit onto the Supply Holder Frame

2.7.3 Loading Media into the Printer

Insert the assembled Supply Holder Unit into the rear notches of the

Supply Holder Frame as shown in the diagram below.

Now feed the media from the bottom of the media roll into the media

slot at the rear of the printer as shown.

The following paragraphs outlines how to properly install the media into the printer from the Supply Holder Unit that has been installed in the previous steps.

Raise the Top Cover as shown in the diagram below.

CAUTION!

The reassembled Supply Holder Unit and media roll may be quite heavy, so be careful not to pinch

our fingers when installing the Supply Holder Unit onto the Supply Holder Frame.

NOTE:

ake sure that the brass bushings of the Supply Shaft are seated into the notches so that the entire Supply Holder Unit rotates smoothly.

Rear Notch

Supply Holder Frame

Brass Bushing

Rear Notch

Top Cover

The Top Cover can be opened during the operation for control purposes only. It should be closed during normal operation.

WARNING!

2. PRINTER SETUP

EO1-33029

2.7 Loading the Media

2-10

2.7.3 Loading Media into the Printer (Cont.)

Release the Print Head Block by pressing down on the Head Block

Release Lever

as shown below.

Raise the Print Head Block to its fully open position as shown by the

arrow

in the diagram below.

Release the Paper Guide Locking Levers on the two Paper Guides as

shown in the figure below.

Grasp the right hand Paper Guide and move it to the right to open the

Paper Guides wide enough to accept the media.

Feed the media between the two guides.

Feed the paper under the Upper Sensor Ass’y and pull the paper until

it extends past the Platen. (until it extends past the cutter outlet when the optional Cutter Module is attached.)

Grasp the right Paper Guide and move it to the left to close both Paper

Guides and automatically center the media.

Press the Paper Guide Locking Levers to lock the Paper Guides in

place.

CAUTION!

Be careful not touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print quality problems.

Head Block

Release Lever

Print Head Block

Print Head Element

Lock

Free

Platen

Paper Guide Locking Lever

Paper Guide

Upper Sensor Ass’y

Paper Guide

•

The Print Head may become hot. Do not touch the Print Head.

•

Risk of injuries. Do not touch moving parts. Disconnect the mains before maintenance of ribbon and media.

WARNING!

2. PRINTER SETUP

EO1-33029

2.7 Loading the Media

2-11

2.7.3 Loading Media into the Printer (Cont.)

10.

After loading the media, don’t forget to move the Supply Holder

Unit to the forward notches of the Supply Roll Frame as shown below.

11.

If you are using labels or thick tag paper, then it may be necessary to

increase the head pressure by lowering the Head Pressure Adjust Lever in the figure below.

Head Pressure Adjust Lever

Forward Notch

NOTE: Head Pressure Adjust Lever Position

Lever position Head pressure Available media

UP Low

•Thin tag paper

•Narrow media

DOWN High

•Label

•Thick tag paper

•Wide media

•Full width media

•

When using full width media, be sure to turn the Head Pressure Adjust Lever to DOWN, regardless of the thickness.

•

For all kinds of media except the full width media, turn the Head Pressure Adjust Lever to UP, if the print quality is to be ensured

•

If the print tone is light when using thin tag paper, turn the Head Pressure Adjust Lever to DOWN.

DOWN

2. PRINTER SETUP

EO1-33029

2.8 Setting Sensor Positions

2-12

2.8 Setting Sensor Positions

2.8.1 Setting the Feed Gap Sensor

2.8.2 Setting the Black Mark Sensor

After loading the media, as outlined in the previous paragraphs, it will then be necessary to set the Media Sensors used to detect the print start position for label or tag printing.

With the Print Head Block raised as described in section 2.7.3, pass

the labels under the Upper Sensor Ass’y as shown in the figure below.

Rotate the Green Sensor Adjust Gear to move the Sensor Ass’y to the

left or right to center the arrow (

↑

) over the label.

With the sensor set to the center of the labels, it will best detect the

gap between labels even if the labels are round.

If the Black Mark is printed on the top of the tag media then simply

rotate the Green Sensor Adjust Gear to move the Sensor Ass’y so that the Black Mark Indicator ( ) is directly in line with the Black Mark on the top of the paper.

If the Black Mark is printed on the bottom of the tag media then fold

the media back to be able to see the Black Mark and its relationship to the Sensor Ass’y as shown in the figure below.

Upper Sensor Ass’y

Green Sensor Adjust Gear

Upper Sensor Ass’y

Green Sensor Adjust Gear

2. PRINTER SETUP

EO1-33029

2.9 Loading the Ribbon

2-13

2.9 Loading the Ribbon

Raise the Top Cover and release and raise the Print Head Block as

described in section 2.7.3, steps 1 and 2.

Hold the Ribbon Supply Roll in your left hand and the Ribbon Take

up Roll in your right hand.

Install the Ribbon Supply Roll into the Print Head Block as shown in

the figure below and described in the following paragraphs.

Step 1, engage the end of the Ribbon Supply Roll Core to the Ribbon

Core Guide

and push to compress the Ribbon Spring.

Step 2, engage the opposite end of the Ribbon Supply Roll Core to the

Green Ribbon Winding Core

releasing pressure to relax the

Ribbon Spring.

6. Rotate the Green Ribbon Winding Core to lock the Ribbon Supply

Roll into position.

Repeat steps 4 through 6 with the Ribbon Take-up Roll, locking it in

place also.

Take up any slack in the ribbon by rotating the Green Ribbon Winding

Core on the Ribbon Take-up Roll in the direction of arrow

Close the Print Head Block and lock it in place by pressing at

locations

and e in the figure below.

NOTE:

e sure to remove any slack in the ribbon. Printing with a wrinkled ribbon will lower the

rint quality

STEP 1

STEP2

Ribbon Core Guide

Green Ribbon Winding Core

Ribbon Spring

Ribbon Supply Roll

Ribbon Take-up Roll

Green Ribbon

Winding Core

•

The Print Head may become hot. Do not touch the Print Head.

•

The Top Cover can be opened during the operation for control purposes only. It should be closed during normal operation.

•

Risk of injuries. Do not touch moving parts. Disconnect the mains before maintenance of ribbon and media.

WARNING!

2. PRINTER SETUP

EO1-33029

2.10 Inserting the Optional PCMCIA Cards

2-14

2.10 Inserting the Optional PCMCIA Cards

When the optional PCMCIA interface board is installed into the B-852 printer, there will be two PCMCIA slots available as shown in the figure below. This allows for the use of Flash Memory Type Cards or I/O type Cards such as LAN Cards. The following paragraphs outline how to insert PCMCIA cards.

Make sure that the printer’s power switch is in the OFF position.

Hold the PCMCIA Card so that the model name printed side faces

right. Insert the card into the proper slot until the Eject Button pops out.

The following PCMCIA cards can be used.

Type Maker Description Remarks

ATA Card

San Disk

Hitachi

A card conforming to the PC card ATA standard

----------

Ether Link III 3C589D PC card

LAN Card 3 COM

Megahertz® 10M bps LAN PC Card 3CCE589ET Series

Install into the slot (1) only. (This card installed into the slot (0) will not work.)

Flash

Memory

Card (4 MB)

Maxell

----------

CAUTION!

1. To protect PC cards, discharge static electricity from your body by touching the metal cabinet of the printer before touching the card.

2. Before inserting or removing a PCMCIA card make sure that the printer’s power is turned off.

3. Be sure to protect PCMCIA Cards when not in use by putting them into their protective covers.

4. Do not subject the card to any shocks or excessive force nor expose the card to extremes in temperature or humidity

. The card may be

inserted into the slot halfway even in the wrong orientation. However, the slot is

safety designed so that the card will not seat against the connector pins.

Slot 1: (I/O type cards such as LAN cards

)

Slot 0: (Memory type cards only)

Eject Button

Model Name Printed Side

EF-4M-TB

2. PRINTER SETUP

EO1-33029

2.11 Test Print

2-15

2.11 Test Print

The following test procedure allows you to perform a print test to verify that the printer is operating correctly. During the running of this test, the

printer will first issue a blank page of media to allow the sensors to detect the Black Mark or Label Gap. Then it will print five pages of slanted lines followed by five pages of sample bar codes then finishing by printing five pages that contain characters of various sizes.

Issue count = 5 of each kind of label Print method = Thermal Transfer (ribbon required) Print speed = 4” per second Sensor = Transmissive (Feed Gap Sensor) or Reflective (Black Mark

sensor). Type of print = Batch (No cut) Print Length = 76 mm

The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step-by-step procedures exactly for best results.

Load the media. For best results, use media that is 76 mm or longer in

length.

Press and hold the

[FEED]

and

[PAUSE]

keys while turning on the printer power switch. The LCD Message Display will show the following message.

Press the

[FEED]

key three times to advance to the test print mode as

indicated by the following message in the LCD Message Display.

Press the

[PAUSE]

key and the LCD Message Display will display

the following message.

Press the

[RESTART]

key and the LCD Message Display will change

to show the following message.

When the media loaded is:

Tag paper utilizing the Black Mark Sensor (Reflective Sensor) → Continue on to the next step 7. Labels utilizing the Feed Gap Sensor (Transmissive Sensor) → Press the

[RESTART]

key again, and proceed to step

10.

Press the

[PAUSE]

key and the printer will issue one blank label and will then print five labels of slant lines and the LCD Message Display will continue to display the following message.

!',$*$

!7(6735,17

35,17&21',7,21

$87235,175()/

2. PRINTER SETUP

EO1-33029

2.11 Test Print

2-16

2.11 Test Print (cont.)

Press the

[PAUSE]

key again and the printer will now print five labels of sample bar codes lines and the LCD Message Display will continue to display the following message.

Press the

[PAUSE]

key again and the printer will now print five labels of characters of various sizes and the LCD Message Display will return to showing the test print start message as shown below.

10.

Upon pressing the

[RESTART]

key for the second time in step 6,

the LCD Message Display will change to that shown below.

11.

Press the

[PAUSE]

key and the printer will issue one blank label and will then print five labels of slant lines and the LCD Message Display will continue to display the following message.

12.

Press the

[PAUSE]

key again and the printer will now print five labels of sample bar codes lines and the LCD Message Display will continue to display the following message.

13.

Press the

[PAUSE]

key again and the printer will now print five labels of characters of various sizes and the LCD Message Display will return to showing the test print start message as shown below.

14.

If necessary, the print test may now be repeated from step 4.

15.

When you have finished performing the test print operation, turn the printer’s power OFF then back to ON and check that the LCD Message Display shows

ON LINE

and that the

ON LINE

and

POWER

LED lights are illuminated.

NOTE:

f an error occurs during the

rint test the printer will display an error message and stop printing. Refer to Chapte

6.1 for a definition of error messages.

The error may be cleared by

ressing the

[PAUSE]

key but the test print will not be resumed and the LCD message display will return to showing:

<1> DIAG. V1.0A

$87235,175()/

!7(6735,17

$87235,1775$1

!7(6735,17

NOTE:

When the

[PAUSE]

key is

ressed in Step 10, the printer will enter each print pattern detailed on the setting menu mode. To exit, press the

[FEED]

and

[RESTART]

keys

at the same time.

2. PRINTER SETUP

EO1-33029

2.11 Test Print

2-17

2.11 Test Print (cont.)

Example of the slant line test print label

Example of the bar code test print label

Example of the character test print label

NOTE:

The five printed labels of bar codes and the five printed labels of characters will be 76mm in length regardless of the actual size of the labels installed. However the slant line printed labels will be the same size as the installed labels.

3. PRINTER OPERATION

EO1-33029

3.1 Overview

3- 1

3. PRINTER OPERATION

3.1 Overview

3.2 Operating Modes

This section provides a functional overview of how the printer receives print data from your host computer and how it will operate in the various

operating conditions. This section also shows you how to install the TEC Printer Drivers into your computer.

Labels will be created on the host computer connected to your printer, using either a commercially available label creation program or using the TEC Command Program Language. Or if the optional PCL5 Interface Board has been installed, the printer will be able to print from any software using the HP-PCL5 Printer Command Language. The label information sent from your host computer will consist of a series of commands that inform the printer of the labels size, layout, orientation, and number of copies to print and will also contain the print data including scaleable text, graphics, and bar codes. The printer electronics will decode the commands and manipulate the data to create a bit graphic image of the label that will be stored in the printer’s memory . The printer electronics will then transfer the image as a series of dots, one line at a time, to the thermal print head.

The thermal print head consists of a line of 2560 thermal elements with each element shaped like a tiny dot. The dot line is 8.5 inches (216.8 mm) in length resulting in a dot density of 300 DPI. As the paper is advanced through the printer by the paper feed mechanism, the thermal head continuously prints the image as a series of dot lines at a resolution of 300 dots per inch, horizontally and vertically.

Precision feeding and back feeding of the label or tag stock is accomplished through the use of specialized stepping motors and photosensors. The label gap sensor or the black mark sensor tells the printer electronics when the label or tag stock is properly positioned under the head for accureate printing.

Tear Off Mode – In this operation mode, when the media has stopped feeding after printing, the label should be in a position that the operator can simply pull the media downward against the tear off bar to tear off the printed label.

3. PRINTER OPERATION

EO1-33029

3.2 Operating Modes

3- 2

3.2 Operating Modes (Cont.)

Continuous (or batch) mode – In this mode, the labels will be

continuously printed and fed until the number of labels specified in

the label issue command has been printed. After the last label of the series has been printed the labels can be torn free from the supply roll in a similar manner as described in the tear off mode above.

Cut Mode - In the cut mode, as each label is printed it is fed forward

to the cutter mechanism where the swing cutter mechanism will precisely cut the label off from the supply roll. The feed mechanism will then backfeed the label or card stock until it is properly positioned under the print head to print the next label in series. The issue command sent to the printer from the Host can inform the printer to cut each label or tag after each has been printed or to perform the cut only after a certain number of labels or tags have been printed and issued.

CAUTION!

•

Be sure to cut the backing paper of label. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the cutter life.

•

Use of tag paper when the thickness exceeds the specified value may affect the cutter life.

NOTE:

Cut mode is available only when the optional cutter module (B-7208-QM) is installed.

3. PRINTER OPERATION

EO1-33029

3.3 Installing the Print er Dri vers

3- 3

3.3 Installing the Printer Drivers

3.3.1 System Requirements

3.3.2 Driver Download

The TEC MONO Printer Dr iver is a fil e of driver inf ormation files to be used to install TEC monochrome thermal printers to operate under Windows 95

®,

Windows 98

®,

and

Windows NT®. Installation is accomplished by first downloading the set of printer driver files from the TOSHIBA TEC Web Site and transferring the printer drivers to the hard drive of your host computer. Then using the standard Windows Add Printer function, the driver for the B-852 will be installed. Once the driver has been installed, then it becomes quite easy to select the printer properties dialog and set the parameters for printing.

System

a. IBM Compatible PC running Windows 95® or Windows 98® or

Windows NT® Version 4.0 Workstation or Windows NT®

Version 4.0 Server. b. Pentium® processor, 133MHz or greater recommended. c. Installed memory of 16MB minimum (32MB recommended). d. Available Hard Disk space of 10MB or more.

Interface

a. The RS-232C interface b. Centronics interface

The following procedures will show you how to obtain the set of TEC MONO Printer Drivers from the TOSHIBA TEC Barcode Web Site.

Access the TOSHIBA TEC Barcode World Wide Web Site at the

following URL:

http://barcode.toshibatec.co.jp

After accessing the above web site, the screen will appear as shown below.

NOTE:

Windows 3.1® is not supported. Windows 3.1®, Windows 95®, Windows 98®, and Windows NT®

are registered trademarks of Microsoft Corporation. Pentium® is a registered trademark of Intel Corporation

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Toshiba TEC B-852-TS12-QQ Owner's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual