Toshiba TEC B-480-QQ Series, TEC B-482-TS10-QQ Owner's Manual
TEC Thermal Printer
B-480-QQ SERIES
Owner’s Manual
Copyright © 2002
by TOSHIBA TEC CORPORATION
All Rights Reserved
570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN
CAUTION
To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.
CAUTION
Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the
moving parts, push the switch in the "OFF" position to stop movement.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operations of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
(for USA only)
Changes or modifications not expressly approved by manufacturer for compliance could void the
user’s authority to operate the equipment.
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.”
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.”
(for CANADA only)
As an ENERGY STAR® Partner, TOSHIBA TEC has determined that
this product meets the
ENERGY STAR
®
guidelines for energy efficiency.
-- Outline of the International ENERGY STAR® Office Equipment Program --
The International ENERGY STAR® Office Equipment Program is an international program that
promotes energy saving through the penetration of energy efficient computers and other office
equipment. The program backs the development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which business proprietors can
participate voluntarily. The targeted products are office equipment such as computers, monitors,
printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are
uniform among participating nations.
ENERGY STAR is a U.S. registered mark.
(i)
Safety Summary
EO1-33008
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this
manual should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorized TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the symbol.
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
Do not use voltages other than the
voltage (AC) specified on the rating
plate, as this may cause fire or
electric shock.
Any other than the
specified AC voltage
is prohibited.
WARNING
This indicates that there is the risk of death or serious injury if the
machines are improperly handled contrary to this indication.
Prohibited
Do not plug in or unplug the power
cord plug with wet hands as this may
cause electric shock.
Do not place metal objects or
water-filled containers such as flower
vases, flower pots or mugs, etc. on
top of the machines. If metal objects
or spilled liquid enter the machines,
this may cause fire or electric
shock.
If the machines share the same
outlet with any other electrical
appliances which consume large
amounts of power, the voltage will
fluctuate widely each time these
appliances operate. Be sure to
provide an exclusive outlet for the
machine as this may cause the
machines to malfunction.
Do not insert or drop metal,
flammable or other foreign objects into
the machines through the ventilation
slits, as this may cause fire or electric
shock.
Prohibited
Prohibited
Prohibited
Do not scratch, damage or modify
the power cords. Also, do not place
heavy objects on, pull on, or excessively bend the cords, as this may
cause fire or electrical shock.
Prohibited
Continued use of the machines in an
abnormal condition such as when the
machines are producing smoke or
strange smells may cause fire or elec-
tric shock. In these cases, immediately turn off the power switches and
disconnect the power cord plugs from
the outlet. Then, contact your authorized TOSHIBA TEC representative for
assistance.
Disconnect
the plug.
If the machines are dropped or their
cabinets damaged, first turn off the
power switches and disconnect the
power cord plugs from the outlet, and
then contact your authorized
TOSHIBA TEC representative for
assistance. Continued use of the
machine in that condition may cause
fire or electric shock.
Disconnect
the plug.
(ii)
Safety Summary
EO1-33008
CAUTION
This indicates that there is the risk of personal Injury or damage to
objects if the machines are improperly handled contrary to this indication.
If foreign objects (metal fragments,
water, liquids) enter the machines,
first turn off the power switches and
disconnect the power cord plugs from
the outlet, and then contact your
authorized TOSHIBA TEC representative for assistance. Continued
use of the machine in that condition
may cause fire or electric shock.
Disconnect
the plug.
Do not remove covers, repair or
modify the machine by yourself. You
may be injured by high voltage, very
hot parts or sharp edges inside the
machine.
No disassembling.
Ensure that the equipment is
properly grounded. Extension cables
should also be grounded. Fire or
electric shock could occur on
improperly grounded equipment.
Connect a
grounding
wire.
When unplugging the power cords,
be sure to hold and pull on the plug
portion. Pulling on the cord portion
may cut or expose the internal wires
and cause fire or electric shock.
Disconnect
the plug.
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power source * Excessive vibration * Dust/Gas
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic
covers.
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.
• Ensure the printer is operated on a level surface.
• Any data stored in the memory of the printer could be lost during a printer fault.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.
• Unplug the machine whenever you are working inside it or cleaning it.
• Keep your work environment static free.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall
causing injury.
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the
machines and may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
• Care must be taken not to injure yourself with the printer paper cutter.
• Unplug the machine when it is not used for a long period of time.
Request Regarding Maintenance
• Utilize our maintenance services.
After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the
machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid
rainy seasons.
• Our preventive maintenance service performs the periodic checks and other work required to
maintain the quality and performance of the machines, preventing accidents beforehand.
For details, please consult your authorized TOSHIBA TEC representative for assistance.
• Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or
other parts to deteriorate or cause the paint to peel.
EO1-33008
CAUTION:
1. This manual may not be copied in whole or in part without prior written permission of
TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries
you may have in this manual.
TABLE OF CONTENTS
Page
1. INTRODUCTION......................................................................................................... E1- 1
1.1 Applicable Model ............................................................................................. E1- 1
1.2 Accessories ..................................................................................................... E1- 1
2. SPECIFICATIONS ...................................................................................................... E2- 1
2.1 Printer .............................................................................................................. E2- 1
2.2 Options ............................................................................................................ E2- 2
2.3 Ribbon ............................................................................................................. E2- 2
2.4 Media ............................................................................................................... E2- 3
3. OVERVIEW ................................................................................................................. E3- 1
3.1 Front/Rear View............................................................................................... E3- 1
3.2 Operation Panel............................................................................................... E3- 1
4. INSTALLING THE PRINTER ...................................................................................... E4- 1
4.1 Connecting the Power Cord and Cables ......................................................... E4- 1
5. LOADING THE MEDIA ............................................................................................... E5- 1
6. LOADING THE RIBBON ............................................................................................ E6- 1
7. INSERTING THE OPTIONAL PCMCIA CARD........................................................... E7- 1
8. CARE/HANDLING OF THE MEDIA AND RIBBON.................................................... E8- 1
9. GENERAL MAINTENANCE ....................................................................................... E9- 1
9.1 Cleaning........................................................................................................... E9- 1
9.2 Covers and Panels .......................................................................................... E9- 2
9.3 Removing Jammed Paper ............................................................................... E9- 2
9.4 Threshold Setting............................................................................................. E9- 4
10. TROUBLESHOOTING.............................................................................................. E10- 1
E1-1
1. INTRODUCTION
EO1-33008
1.1 Applicable Model
1. INTRODUCTION
Thank you for choosing the TEC B-480 series thermal/transfer printer. This high performance printer is
equipped with superior hardware including the specially developed (12 dots/mm, 304.8 dots/inch) near
edge print head which will allow very clear print at a maximum speed of 203.2 mm/sec. (8 inches/sec.).
The media supply is internal. Optional features include an automatic ribbon saver, a built-in rewinder/strip
mechanism and external media supply.
This manual contains general set-up and maintenance information and should be read carefully to help
gain maximum performance and life from your printer. For most queries please refer to this manual and
keep it safe for future reference.
Owner's Manual Power Cord
(EO1-33008)
1.1 Applicable Model
• B-482-TS10-QQ
Model name description
B - 4 8 2 - T S 1 0 - Q Q
QQ: North America version
1.2 Accessories
2: Thermal direct/Thermal transfer
Issue mode
S: Batch
Resolution
T: 12 dots/mm
Unpacking Procedure Quality control report
E2-1
2. SPECIFICATIONS
EO1-33008
2.1 Printer
2. SPECIFICATIONS
2.1 Printer
Supply voltage
Power consumption
Operating temperature range
Relative humidity
Print head
Printing methods
Print speeds
Maximum print width
Dispensing modes
Message display
Dimensions
Weight
Available bar code types
Fonts
Rotations
Standard interface
Optional interfaces
AC 100V ~ 120V +10%, -15%, 50Hz
2.51A, 150W maximum (standby: 430mA, 20W)
5°C ~ 40°C (41°F ~ 104°F)
25% ~ 85%RH (no condensation)
Thermal print head 12 dots per mm (304.8 dots per inch)
Thermal direct or Thermal transfer
76.2 mm/sec. (3 inch/sec.), 127 mm/sec. (5 inch/sec.),
203.2 mm/sec. (8 inch/sec.),
101.6 mm/sec. (4inch/sec.) ... Thermal direct only
104.0 mm (4.09 inches)
Batch (Continuous), Strip (On-demand) and Cut modes
(Both cut and strip modes are available only when their respective
modules are fitted.)
16 characters x 1 line
291 mm (width) x 460 mm (depth) x 308 mm (height)
17 kg (without media and ribbon)
JAN8, EAN8, JAN13, EAN13, UPC-A, UPC-B
EAN8, EAN13, UPC-A, UPC-E + 2digit
EAN8, EAN13, UPC-A, UPC-E + 5digit
NW-7
CODE39 (STANDARD)
CODE39 (FULL ASCII)
ITF
MSI
CODE93
CODE128
EAN128
Data Matrix
PDF417
QR Code
industrial 2 of 5
Customer Bar Code
POSTNET
RM4SCC (ROYAL MAIL 4STATE CUSTOMERCODE)
KIX CODE
Maxi Code
Micro PDF417
Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),
Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes),
OCR (2 types), Writable characters (2-byte character is available),
Outline font (4 type), Price font (3 types)
0°, 90°, 180°, 270°
Serial interface (RS-232C)
Parallel interface (Centronics)
Expansion I/O interface
PCMCIA card interface
B-482-TS10-QQ
Model
Item
E2-2
2. SPECIFICATIONS
EO1-33008
2.2 Option
2.2 Option
Option Name
Swing cutter module
Rotary cutter module
Peel off module
Ribbon saving module
Fanfold paper guide
module
PCMCIA interface
board
Expansion I/O
interface board
Usage
A stop and cut swing cutter
Rotary cutter
This allows use of on-demand (peel-off) operation or to
rewind labels and backing paper together when using the
rewind guide plate. To purchase the strip module, please
inquire at your local distributor.
This module moves the print head up and down by using a
solenoid to save the ribbon loss as far as possible. To
purchase the ribbon saving module, please contact your
distributor or TOSHIBA TEC HQ can assist in finding one
for you.
This is a paper guide exclusively used for fanfold paper.
Attaching it in place of the standard paper guide allows the
printer to print on fanfold paper.
This board enables the following PCMCIA cards to be used.
* LAN card: 3 COM EtherLink
®
III (recommended)
3 COM 3CCE589ET (recommended)
* ATA card: Conforming to PC card ATA standard
* Flash memory card:1MB and 4MB cards (See Page 7-1.)
Installing this board allows connection to external device.
Type
B-4205-QM
B-8204-QM
B-4905-H-QM
B-4905-R-QM
B-4905-FF-QM
B-8700-PC-QM
B-8700-IO-QM
Type
Width
Length
Outer diameter
Spool type
68 mm ~ 112 mm
600 m
ø90 mm (max.)
2.3 Ribbon
NOTES: 1. "On the fly issue" means that the printer can draw and
print without stopping between labels.
2. To ensure print quality and print head life use only
TOSHIBA TEC specified media and ribbons.
3. When using the cutter ensure that label length B plus
inter label gap length E exceeds 35 mm. (i.e. label
pitch should be greater that 35 mm.) (See Page 2-3.)
4. When rewinding the media onto the take-up spool in
batch mode, the max. outer roll diameter should be 180
mm.
5. Use of rough media for the ribbon saving issue may
cause ribbon smudges.
NOTE: To purchase the OPTIONAL KIT, please contact your authorized TOSHIBA TEC representative
or TOSHIBA TEC Head Quarter.
E2-3
2. SPECIFICATIONS
EO1-33008
2.4 Media
NOTES: 1. The media specification other than above are unchanged.
2. The label length must be satisfied by the following conditions in each case.
(*1) When issuing a label using the rotary cutter, printing at a speed of 3"/sec., label length should be:
91.0mm - (Gap length/2) or more
(*2) When issuing a label using the rotary cutter, printing at a speed of 4"/sec., label length should be:
95.0mm - (Gap length/2) or more
(*3) When issuing a label using the rotary cutter, printing at a speed of 5"/sec., label length should be:
99.0mm - (Gap length/2) or more
(*4) When issuing a label using the rotary cutter, printing at a speed of 8"/sec., label length should be:
110.0mm - (Gap length/2) or more
(*5) When issuing a label using the swing cutter, label length should be:
35.0mm - (Gap length/2)
I I
H
H
G
G
D
C
C
1
1
2
2
A
A
F
B
E
Stop
position
Cut
position
Label
Reference
coordinate
Reference
coordinate
Stop
position
Cut
position
Feed direction
Tag paper
Black Mark
(on reverse side)
Tag paper
Reference
coordinate
Reference
coordinate
F
Refer to the following
NOTE 2. Black Mark
(on reverse side)
2.4 Media
Fig. 2-1
Item
A : Span of one label/tag
Label dispensing mode
Rotary cutter
3"/sec.:30.0
4"/sec.:30.0
5"/sec.:30.0
8"/sec.:38.0
2730.0
50.8
112.0
47.8
109.0
20.0
2726.0
2.0
10.0
10.0
1.0
1361.0
104.0 0.2
2730.0
2724.0
Cut mode
[Unit: mm]
Swing cutter
Head-up is OFF Head-up is ON
3"/sec.:94.0 3"/sec.:38.0
4"/sec.:98.0 4"/sec.:38.0
5"/sec.:102.0 5"/sec.:38.0
8"/sec.:113.0 8"/sec.:38.0
3"/sec.:81.0(*1) 3"/sec.:25.0
4"/sec.:85.0(*2) 4"/sec.:25.0
5"/sec.:89.0(*3) 5"/sec.:25.0
8"/sec.:100.0(*4) 8"/sec.:25.0
Strip modeBatch mode
25.4
-
10.0Min.
Label
Max.
Min.
Max.
Min.
Max.
Max.
Min.
38.0
25.4
25.0 (*5)
-10.0
3"/sec.:28.0
4"/sec.:28.0
5"/sec.:28.0
8"/sec.:36.0
23.0-8.0
2730.0
-
2726.0
Tag
23.48.0
3"/sec.:79.0 3"/sec.:23.0
4"/sec.:83.0 4"/sec.:23.0
5"/sec.:87.0 5"/sec.:23.0
8"/sec.:98.0 8"/sec.:23.0
23.021.46.0
2728.0
6.0
2726.0
2.0
H : Effective print length
Min.
Label
Max.
Min.
Max.
Tag
I : Print speed up/slow down area
Maximum effective length for on the fly issue
Outer roll diameter
B : Label/tag length
C : Width including backing paper
Max.
Min.
D : Label width
Max.
Min.
E : Gap length
Max.
Min.
F : Black mark length (Tag paper)
Tag
Label
Thickness
Max.
Min.
G : Effective print width
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