The Toshiba T2000SXe is one of the lightest and most advanced portable computers available
offering high technology, high speed, excellent legibility, IBM PC/AT compatibility, and battery
operation.
The T2000SXe is one of a new class of portables called notebook computers, the lightest portable
computers available.
The T2000SXe system unit has the following features:
❑The Central Processing Unit (CPU) is an 80386SX-20 32-bit microprocessor, operating at
20MHz.
❑The standard Random Access Memory (RAM) capacity is 2MB. With 2MB, 4MB, or 8MB
expansion memory cards, the T2000SXe system can have a maximum of 10MB of RAM.
❑An 80387SX-20 Numeric Data Processor (NDP) can be installed.
❑The Liquid Crystal Display (LCD) supports 640x480 pixels with Video Graphics Array
(VGA) compatibility and 16 levels of gray.
❑The display controller supports VGA functions through the High Resolution Graphics
Subsystem (HRGS).
❑The 3.5-inch Floppy Disk Drive (FDD) supports two memory formats:
❑The 2.5-inch Hard Disk Drive (HDD) has either a 40MB or 60MB capacity.
❑The keyboard is an 86/88-key keyboard that is fully compatible with the IBM standard 101/
102-key keyboard.
❑The universal auto-sensing AC adapter can be used in a range from 100 to 240 volts AC.
❑A built-in modem slot is available for an optional built-in modem.
❑A parallel port, serial port, RGB port, numeric keypad port, and expansion bus connector
are provided to allow the T2000SXe to interface with a variety of optional equipment.
❑The T2000SXe supports the Toshiba AutoResume feature, storing the data and configura-
tion information when the power is turned off.
❑The Real Time Clock (RTC) continuously stores the date and time even when the power is
turned off.
1-5
The T2000SXe Personal Computer is shown in Figure 1-1 and the T2000SXe system configuration
is shown in Figure 1-2.
Figure 1-1 T2000SXe personal computer
Figure 1-2 T2000SXe system unit configuration
1-6
1.2System Unit
Figure 1-3 shows the block diagram of the T2000SXe’s system unit.
Figure 1-3 T2000SXe block diagram
1-7
The system board in the T2000SXe is composed of the following major components:
❑Central Processing Unit (CPU): 80386SX-20
The CPU is a 32-bit microprocessor operating at 20MHz (fast mode) and 10MHz (slow
mode) clock speeds.
❑Numeric Data Processor (NDP) socket for the 80387SX-20 (optional)
❑Super Integration (SI): T9778A
The SI stores the following components:
· Two Direct Memory Access Controllers (DMACs): 82C37A
· Two Programmable Interrupt Controllers (PICs):82C59A
· One Programmable Interval Timer (PIT):82C54
· One Floppy Disk Controller (FDC):TC8565
· One Serial Input/Output Controller (SIO):TC8570
❑Variable Frequency Oscillator (VFO): TC8568AM
The VFO chip is used for Floppy Disk Drive control logic.
❑Real Time Clock (RTC): 146818AF
The RTC chip stores the date, time, and system configuration with power supplied from the
RTC battery.
Standard RAM:2MB
Backup RAM:32KB
BIOS ROM:128KB (96KB are used)
BIOS ROM also contains the Initial Reliability Test (IRT), the system’s Basic Input/
Output System (BIOS), and the video BIOS.
Video RAM:256KB
Optional memory cards:
The system can have up to 10MB of RAM by installing an optional memory card.
❑Gate arrays:
System control gate array:GA-SCNT2 (208-pin)
I/O control gate array:GA-IO CNT (176-pin)
VGA display controller:PVGA1F (132-pin)
1-8
❑Oscillators (OSC):
14.7456MHz OSC (X1) is used for the SIO.
14.31818MHz OSC (X2) is used for the KBC.
44.9MHz OSC (X3), 28.322MHz OSC (X5), and 25.175MHz OSC (X6) are used for the
video.
40.0MHz OSC (X4) is used for the CPU.
24MHz OSC (X7) is used for the VFO.
32.768KHz OSC (X8) is used for the RTC.
500KHz OSC (X701) is used for the PSC.
See Appendix A for the location of the OSCs.
1-9
1.33.5-inch Floppy Disk Drive
Recording methodM FM (modified frequency modulation)
The T2000SXe 3.5-inch Floppy Disk Drive (FDD) supports 720KB (formatted) 2DD and 1.44MB
(formatted) 2HD 3.5-inch floppy disks.
The T2000SXe FDD is shown in Figure 1-4 and its specifications are described in Table 1-1.
Figure 1-4 T2000SXe 3.5-inch FDD
Table 1-1 T2000SXe 3.5-inch FDD specifications
Ite m2-Mbyte mode1-Mbyte mode
Storage capacity (Kbyte)
Unformatted
Formatte d
Number of heads22
Number of cylinders8080
Access time (ms)
Track to trac k
Average
Head settling time
Recording trac k density (tpi)135135
Data transfer rate (Kbps)500250
Rotation speed (rpm)300300
2,000
1,440
3
94
15
1,000
720
3
94
15
1-10
1.42.5-inch Hard Disk Drive
1-7 RLL
1-7 RLL
The 40MB or 60MB (formatted) Hard Disk Drive (HDD) is a random access storage device. It is
equipped with a non-removal 2.5-inch magnetic disk and mini-Winchester type magnetic heads.
The T2000SXe HDD is shown in Figure 1-5. The HDD specifications are described in Table 1-2.
Figure 1-5 T2000SXe 2.5-inch HDD
Table 1-2 T2000SXe 2.5-inch HDD specifications
It em
Sto rage capacity
Form atted (Mbytes)
Num ber of disks222
Data heads434
Data su rfaces434
Tr acks per surface55 2791 (+2)8 23
Tr acks per drive2,2082,373 (+6)1,306
Sector s per track38( +1)35(+1)38(+1)
Bytes per sector51 251 251 2
Access time (ms)
T rack to track
Average
M aximum
Rotation speed (rpm)3,4863,1093,444
Data transfer rate
To/from m edia (bps)
Interleav e1:11:11:1
Recor ding m ethod2-7 RLL/
CP- 2044JD-E 2850PCP-2064
40- Mbyte60- Mbyte
42.642.5264.0
5
19
40
12 M10 M12 M
9
25
47
2-7 RLL2-7 RLL/
5
19
40
1-11
1.5Keyboard
The 86-key (USA) or 88-key (European) keyboard is mounted on the system unit. The keyboard is
connected to the keyboard controller on the system board through 8-pin and 12-pin flat cables. The
keyboard is shown in Figure 1-6.
See Appendix E for optional keyboard configurations.
1-12
Figure 1-6 T2000SXe keyboard
1.6Sidelit Liquid Crystal Display
FL frequency (KHz)35-43
The sidelit Liquid Crystal Display (LCD) is composed of an LCD module, a Fluorescent Lamp
(FL), and FL inverter board.
(1)LCD module
The T2000SXe sidelit LCD is illuminated from the side and supports 640x480 pixels with a High
Resolution Graphics Subsystem (HRGS) and 16 levels of gray. The HRGS includes the functions
of the Video Graphics Array (VGA).
The LCD receives vertical and horizontal synchronizing signals, 8-bit data signals (4-bit upper data
signal, 4-bit lower data signal), and shift clock for data transmission. All signals are CMOS-level
compatible.
The sidelit LCD is shown in Figure 1-7 and its specifications are described in Table 1-3.
Table 1-3 Sidelit LCD specifications
ItemSpecifications
Numbe r of dots (dots)640x480
Dot dimens ion (mm)0.24(W)x0.24(H)
Dot pitch (mm)0.27(W)x0.27(H)
Display area (mm)183.0(W)x136.0(H)
Contrast15:1 (typ.)
FL c urrent (mA)4.0-6.0
Figure 1-7 Sidelit LCD
1-13
(2)Fluorescent Lamp inverter board
Bounds of curre nt (mA)3.25-5.5
The FL inverter board supplies the high frequency current needed to illuminate the FL.
The specifications for the FL inverter are described in Table 1-4.
The Diagnostics Disk operations are described in Part 3 and detailed replacement procedures are
given in Part 4.
The following items are necessary for implementing the problem isolation procedures.
❑T2000SXe Diagnostics Disk
❑Phillips head screwdrivers (2mm, 3mm)
❑Toshiba MS-DOS system disk
❑2DD or 2HD formatted work disk (for FDD testing)
❑Cleaning disk kit (for FDD testing)
❑Printer port LED
❑RS-232-C wraparound connector
❑Printer wraparound connector
❑Multimeter
2-5
2.2Problem Isolation Flowchart
The flowchart in Figure 2-1 is used as a guide for determining which FRU is causing the T2000SXe
to operate abnormally. Before performing the procedures described in the flowchart, please confirm the following:
❑Disconnect all optional equipment from the T2000SXe.
❑Remove any diskette in the FDD.
START
Insert the Toshiba MS-DOS
system disk into the FDD.
Turn the POWER switch on.
Wait 5 seconds or more.
Does the power indicatorNoPerform the power supply
come on when the power isproblem isolation procedures
turned on?in Section 2.3.
Yes
Is an error messageYesPerform the system board
displayed?problem isolation procedures
in Section 2.4.
No
Is the XXXK Base Memory,NoPerform the display
XXXXXK Extended messageproblem isolation procedures
displayed ?in Section 2.8.
Yes
Does the XXXK Base Memory,Perform the system board
XXXXK Extended messageNoproblem isolation procedures
proceed from Base Memory =in Section 2.4.
64KB and Extended = 0KB to
Base Memory = 640KB and
Extended = (amount of extended
memory)?
Yes
Is Toshiba MS-DOSNoPerform the FDD problem
being loaded?isolation procedures in
Section 2.5.
Yes
1
Figure 2-1 Problem isolation flowchart
2-6
1
Do typed charactersNoPerform the keyboard problem
appear correctly?isolation procedures in
Section 2.7.
Yes
Insert the Diagnostics Disk
into the FDD. Then type
A:TESTCE20 and
press Enter.
Perform each test.
After confirming which diagnostic
test detected an error, perform the
Is an error detected inYesrelevant problem isolation
the diagnostics program?procedures as indicated below.
No
System is normal.
END
Figure 2-1 Problem isolation flowchart (continued)
If the diagnostics program does not detect any errors, the problem may be intermittent. The running test should be executed several times to isolate the problem.
After confirming which diagnostic test detected an error(s), refer to the appropriate section as
follows:
❑If an error is detected on the system test, memory test, display test, ASYNC test, printer
test, or real timer test, perform the system board problem isolation procedures in Section
2.4.
❑If an error is detected on the keyboard test, perform the keyboard problem isolation proce-
dures in Section 2.7.
❑If an error is detected on the floppy disk test, perform the FDD problem isolation proce-
dures in Section 2.5.
❑If an error is detected on the hard disk test, perform the HDD problem isolation procedures
2-7
in Section 2.6.
2.3Power Supply Problem Isolation
Procedures
This section describes how to determine if the power supply is causing the T2000SXe to operate
abnormally. Start with Procedure 1 and continue with the other procedures as instructed. The
procedures described in this section are:
Procedure 1:DC IN Indicator Check
Procedure 2:Connector and Cable Check
2-8
UPDATE
Procedure 3:Replacement Check
Procedure 1
DC IN Indicator Check
1.When the T2000SXe AC adapter is connected to a live wall outlet and the T2000SXe, the
DC IN indicator will light red. If the AC adapter or the power supply is malfunctioning,
the DC IN indicator will flash red or does not light at all.
(1)If the DC IN indicator flashes red, refer to Check 1.
(2)If the DC IN indicator does not light, refer to Check 2.
Check 1When a power supply problem occurs, the DC IN indicator will flash repeatedly
with a 4-bit status that varies depending on the problem.
The DC IN indicator is off for two seconds and then it lights for either ½ second
(indicating a binary 0) or one full second (indicating a binary 1). There is a ½second interval between bits, with bit 0 (zero) or the least significant bit first and
ending with bit 3 (three) or the most significant bit.
For example, the following timing chart shows a status of 5h (0101). The timing
chart below is read from right to left.
Bit 0Bit 1Bit 2Bit 3
1010
ON
DC IN
OFF
2s1s0.5s1s0.5s
0.5s0.5s0.5s
Time
➝
The status and its meaning are described in Table 2-1.
However, when the DC IN indicator blinks at random, the AC adapter or charging
circuit may be damaged. In this case, replace the AC adapter with a new one. If the
2-9
problem still exists, perform Procedure 3.
current of charging current.
Table 2-1 Power supply error status
StatusMeaning
1hOver voltage of AC ada pter output voltage. (More than
+18V±5%)
2hAbnorma l temperature in the system. (Less than -20°C or
more than 70°C.)
3hAbnormal charging. (The system cannot stop charging.)
4hOver current of charging current.
5hAbnormal charging voltage.
6hAbnorma l battery voltage.
7hAbnormal VCC (+ 5) voltage.
8hAbnormal R AMV (+5V for DRAM) voltage.
9hVEE (-9V) is shorted.
AhVDD (+12V) is shorted.
BhVDSP (+12V to +18V for FL) is shorted
ChTurned off the Desk Station II before turning off the
T2000SXe.
DhBattery terminal is shorted.
EhUnder voltage of A C adapter output voltage. (Less than
+18V±5%)
FhUnder
Check 2When the DC IN indicator does not light, one or all of the following could be the
cause:
1.The AC adapter is damaged. Replace the AC adapter.
2.Fuse (F701) on the system board is bad. Replace the fuse.
3.The charge/+18V switching signal is not sent correctly. Replace the AC
adapter.
4.The AC adapter detecting circuit is damaged. Replace the AC adapter.
2-10
If the DC IN indicator problem still exists, perform Procedure 3.
2.The indicator labeled Battery lights yellow (while the system is charging the battery) or
lights green (when the battery pack is fully charged) if power is supplied from the AC
adapter when you connect the battery pack to the system and the system is off.
NOTE: The system automatically stops charging the battery when the battery pack
overheats.
If only the battery pack is connected to the system, this indicator does not light (indicating
the battery pack is in use, or the battery pack is not in use when the AC adapter is connected) or blinks red (indicating the battery is low). If the battery pack is completely
discharged, this indicator does not light.
(1)If the battery indicator blinks or does not glow when you connect the AC adapter to
the system and the system is off, see Check 3.
(2)If the battery indicator blinks when you disconnect the AC adapter from the system,
see Check 6.
NOTE: If both (1) and (2) above occur, check the power output circuits to the system.
Check 3Make sure the battery pack is correctly connected to the system. If the problem still
exists, perform Check 4.
Check 4Connect the AC adapter to the system and wait 30 minutes or so. If the problem still
exists, perform Check 5.
Check 5Replace the battery pack with a recharged battery pack. If the problem still exists,
perform Procedure 2. Also, check the battery charge circuits.
Check 6Make sure the battery pack is correctly connected to the system. If the problem still
exists, perform Check 7.
Check 7Replace the battery pack with a known good one. If the problem still exists, perform
2-11
Procedure 2.
Procedure 2
Connector and Cable Check
The battery pack is connected to the system board with the battery cable. The cable may be disconnected or damaged. Refer to Part 4 for instructions on how to disassemble the T2000SXe and then
perform the following checks.
Check 1Make sure the battery terminal cable is connected to the system board at PJ702.
TerminalSystem board PJ702
If this cable is disconnected, connect it and restart the system. If the problem still
exists, refer to Check 2.
Check 2Recheck the cable using a multimeter. If the cable looks damaged, replace the
terminal assembly and restart the system. If the problem still exists, refer to Proce-
2-12
dure 3.
Procedure 3
Replacement Check
In the T2000SXe, the system board is connected with the power supply circuits. The LED board
(PCB FT2LEx) is connected with the indicator circuits. Either of these boards may be damaged.
Refer to Part 4 for instructions on how to disassemble the T2000SXe, and then perform the following checks.
Check 1Replace the LED board with a new one and restart the system. If the problem still
exists, perform Check 2.
Check 2Replace the system board with a new one. If the problem still exists, other units
2-13
may be damaged.
2.4System Board Problem Isolation
Procedures
This section describes how to determine if the system board is causing the T2000SXe to operate
abnormally. Start with Procedure 1 and continue with the other procedures as instructed. The
procedures described in this section are:
Procedure 1:Message and Beep Sound Check
Procedure 2:Printer Port LED Check
2-14
Procedure 3:Test Program Check
Procedure 1
Message and Beep Sound Check
After the power is turned on, the system performs the Initial Reliability Test (IRT) which is stored
in the BIOS ROM on the system board. The IRT tests and initializes each IC on the system board.
If an error message appears on the screen, refer to Check 1. If nothing is displayed on the screen,
refer to Procedure 2.
Check 1If the following error message appears on the screen briefly, the PRT/FDD port is
assigned as FDD-A and an external FDD is not attached to the PRT/FDD port.
Assign the PRT/FDD port as FDD-B or Printer using the Setup program, or
attach an external FDD. Then reboot the system.
*** FDD A is not installed ***
If another error message appears, perform Check 2.
Check 2If the following error message appears on the screen, press the F1 key. Then ex-
ecute the setup operation. Detailed setup operation procedures are described in Part
3.
This program confirms the current T2000SXe system configuration and the configuration stored in RTC memory. If they are different, the following message will
appear.
*** Error in CMOS. Bad battery ***
Check system. Then press [F1] key.
*** Error in CMOS. Bad check sum ***
Check system. Then press [F1] key.
*** Error in CMOS. Bad memory configuration ***
Check system. Then press [F1] key.
*** Error in CMOS. Bad time function ***
Check system. Then press [F1] key.
2-15
If another error message appears, refer to Check 3.
Check 3If the following message appears, and the status of the printer port LED is F4h to
F6h, replace the system board. Otherwise, press any key. At this time the resumed
data will be erased.
WARNING: RESUME FAILURE.
PRESS ANY KEY TO CONTINUE.
WARNING: DATA IN HARD RAM WAS LOST
YOU MUST FORMAT HARD RAM BEFORE USE
PRESS ANY KEY TO CONTINUE
If another error message appears, refer to Check 4.
Check 4The IRT program tests the system board. If an error occurs in the IRT program, the
error message appears on the screen and beep sounds are generated.
If the following message appears, replace the system board. Otherwise, refer to
Check 5.
ERROR INTERRUPT CONTROLLER #1
ERROR INTERRUPT CONTROLLER #2
MEMORY VERIFY ERROR AT xxxx:xxxx FOUND xxxx
EXPECTED xxxx
ERROR INTERRUPTS AND STUCK NMI
ERROR PROTECT MODE
ERROR PROCESSOR EXCEPTIONAL INTERRUPTS
Check 5If the following message is displayed on the screen, refer to the Hard Disk Drive
Problem Isolation Procedures in Section 2.6.
If the following error message does not appear and the beep sounds do not occur,
refer to Procedure 2.
ERROR ENCOUNTERED INITIALIZING HARD DISK DRIVE
2-16
ERROR INITIALIZING HARD DISK CONTROLLER
1Ah9AhPIC channel 2 test3 beeps continue
Procedure 2
Printer Port LED Check
The printer port LED displays the IRT program status and error status as a hexadecimal value after
the T2000SXe is turned on.
1.Connect the printer port LED to the printer port.
2.After turning the system on, read the LED status from left to right as you are facing
the back of the computer.
3.If the final LED status is FFh, refer to Procedure 3. If the final LED status matches
one of the error status codes in Table 2-2, replace the system board.
Normal
Status
Error
Status
MeaningProcess
00hC0hCPU s elf-testHa lt
01h81hCPU test 1 (flag test)Ha lt
02h82hKBIC IBF/OBF test, video initializationHalt
03h83hKBIC IBF test (0AAh command)Ha lt
04h84hKBIC OBF test (55h check)Halt
05hReserved
06hLSI initialization (DM A, PIT, PIC, RTC)Continue
07h87hCPU test 2 (registers)Halt
08hRTC initia lization (regis ter B)Continue
09h89hROM checksum test (64KB)Halt
0Ah8AhVideo initializ ationHa lt
0BhReserved
0ChReserved
0Dh8DhPIT cha nnel 2 test and its initializationHa lt
Table 2-2 Normal status and error status of the printer port LED
26hA6hProtect mode exception test3 beeps continue
Internal expansion memory has been corrupted.
Table 2-2 Normal status and error status of the printer port LED (continued)
Normal
Status
Error
Status
MeaningProcess
1Bh9BhCMOS batte ry test1 beep key wait
1ChReservedContinue
1Dh9DhSetup RAM size from CMOS (413h)Continue
1Eh9EhSize conventional RAMContinue
1Fh9FhConventional RA M test3 beeps continue
20hA0hPIC ch1/ch2 testContinue
21hA1hNMI checkContinue
22hA2hInterrupt proces s test (INT8)3 beeps continue
23hA3hProtect mode test3 beeps continue
24hA4hSize extended RAMContinue
25hA5hConventional and extended RAM test3 beeps continue
NOTE: If the error occurs on the 19h to 24h normal status, the system does not halt.
The error message remains on the screen and when the IRT program is finished, these
error messages are erased.
StatusExplanation
F1hAn FDD was running when the power was turned off.
Power was turned off while the IRT was running.
The hardware reset switch was pressed.
An external display card was attached when the power
was turned off.
An external expansion memory card was attached when
the power was turned off.
F2hAn external display card was attached while the power
was turned off.
F3hAn internal display card was changed while the power
was turned off.
F4hBackup RAM has been corrupted.
The backup RAM checksum, system RAM checksum,
V-RAM checksum, or expansion memory checksum in
backup RAM has been corrupted.
F5hSystem RAM has been corrupted.
F6hV-RAM has been corrupted.
F7h
2-18
The table below lists the resume errors and the associated error status codes.
Procedure 3
Test Program Check
The Diagnostic Test function in the T2000SXe Diagnostic Program has several tests for testing the
T2000SXe system board. Perform the following tests.
❑System test
❑Memory test
❑Display test
❑Printer test
❑ASYNC test
❑Real timer test
Refer to Part 3 for detailed instructions about these tests.
2-19
If an error is detected during the T2000SXe Diagnostic Program, replace the system board. If the
problem still exists, check the other FRUs in the T2000SXe.
2.5Floppy Disk Drive Problem Isolation
Procedures
This section describes how to determine if the floppy disk drive is causing the T2000SXe to operate abnormally. Start with Procedure 1 and continue with the other procedures as instructed. The
procedures described in this section are:
Procedure 1:Message Check
Procedure 2:Format Check
Procedure 3:Test Program Check
2-20
Procedure 4:Connector Check
Procedure 1
Message Check
Insert the Toshiba MS-DOS system disk in the FDD and turn on the power. If the T2000SXe loads
Toshiba MS-DOS normally, refer to Procedure 2.
If Toshiba MS-DOS does not load normally, the following message or a similar message will
appear on the screen. Refer to Procedure 4.
Place system disk in drive.
Press any key when ready.
2-21
Non-System disk or disk error
Replace and press any key when ready
Procedure 2
Format Check
Format a floppy disk using the Toshiba MS-DOS FORMAT command.
If the floppy disk does not format correctly, perform the following checks.
Check 1Make sure the FDD indicator lights. If it does not light, refer to Procedure 4. If it
lights, refer to Check 2.
Check 2Make sure the Toshiba MS-DOS FORMAT command was used correctly.
When the media type is 2DD, use the FORMAT/3 command.
When the media type is 2HD, use the FORMAT command.
If the FORMAT command was used correctly, refer to Check 3.
If the FORMAT command was not used correctly, try again. If the problem still
exists, refer to Check 3.
2-22
Check 3Clean the read/write head using the 3.5-inch FDD cleaning kit. If the problem still
EEhWrite buffe r error
exists, refer to Procedure 3.
Procedure 3
Test Program Check
The FDD test program is stored on the T2000SXe Diagnostics Disk. After loading Toshiba MSDOS, run the Diagnostic Program (TESTCE20). Refer to Part 3 for detailed instructions about the
FDD test.
Insert a formatted floppy disk and then start the FDD test. The error code and status are described
in Table 2-3.
If an error occurs, refer to Check 1.
CodeStatus
Table 2-3 FDD error code and status
01hBad command
02hAddress mark not found
03hWrite protected
04hRecord not found
06hMedia removed on dual attach card
08hDMA overrun error
09hDMA bounda ry error
10hCRC error
20hFDC error
40hSeek error
60hFDD not drive
80hTime out e rror (Not ready)
Check 1If the Write protected message appears, remove the write protect tab on the
floppy disk. If any other error message appears, refer to Check 2.
2-23
Check 2Make sure the floppy disk is formatted correctly. If it is correct, refer to Procedure
4.
Procedure 4
Connector Check
The FDD is connected to the system unit by the FDD cable. Disassemble the system unit and
check the FDD. Refer to Part 4 for instructions on how to disassemble the system unit and then
perform the following checks.
Check 1Make sure the FDD cable is firmly connected to the system board at PJ16.
If this cable is disconnected, connect it to the system unit and refer back to Procedures 2 and 3. If the problem still exists, refer to Check 2.
Check 2The FDD may be defective. Replace the FDD with a new one and refer back to
2-24
Procedures 2 and 3. If the problem still exists, refer to Check 3.
Check 3The system board may be causing the problem. Replace it with a new system board.
2.6Hard Disk Drive Problem Isolation
Procedures
This section describes how to determine if the hard disk drive is defective. Start with Procedure 1
and continue with the other procedures as instructed. The procedures described in this section are:
Procedure 1:Message Check
Procedure 2:Logical Format Check
Procedure 3:Test Program Check
Procedure 4:Connector Check
CAUTION: The contents of the hard disk will be erased when the HDD Problem Isola-
2-25
tion Procedures are executed. Before continuing, transfer the contents of the hard disk
to floppy disks. This can be done with the Toshiba MS-DOS BACKUP command. Refer
to the Toshiba MS-DOS manual for details.
Procedure 1
Message Check
When the power switch is turned on, the following message may appear on the screen.
If the following message appears, refer to Procedure 4.
ERROR ENCOUNTERED INITIALIZING HARD DISK DRIVE
ERROR INITIALIZING HARD DISK CONTROLLER
2-26
If the above message does not appear, refer to Procedure 2.
Procedure 2
Logical Format Check
Using the Toshiba MS-DOS system disk, partition the hard disk using the FDISK command. Then
format the hard disk using the /s switch after the FORMAT command to transfer the system program.
2-27
If normal operation is restored, the HDD is OK. If normal operation is not restored, refer to Proce-
E0hStatus error
dure 3.
Procedure 3
Test Program Check
The HDD test program is stored on the T2000SXe Diagnostics Disk. After loading Toshiba MSDOS, run the Diagnostic Program (TESTCE20) and perform the HDD test. Refer to Part 3 for
detailed instructions about the HDD test.
If an error occurs during the HDD testing, an error code and status will be displayed; refer to
Procedure 4. The HDD error code and descriptions are described in Table 2-4. If an error code is
not generated, the HDD is OK.
CodeStatus
01hBad command error
02hBad address error
04hRecord not found
05hHDC not reset
07hDrive not initialize
09hDMA bounda ry error
0AhBad s ector error
0BhBad tra ck error
10hECC error
11hECC recover ena ble
20hHDC error
40hSeek error
80hTime out error
AAhDrive not ready
BBhUndefined
CChWrite fault
2-28
Table 2-4 HDD error code and status
Procedure 4
Connector Check
The HDD is connected to the system board by the HDD board (PCB FT2HDx). Disassemble the
system unit and check the HDD. Refer to Part 4 for instructions on how to disassemble the computer and then perform the following checks.
Check 1Make sure the HDD board (orange flat cable) is firmly connected to the system
board and HDD.
If the board is disconnected, firmly reconnect it and refer back to Procedures 2 and
3. If the problem still exists, refer to Check 2.
Check 2The HDD may be defective. Replace the HDD unit with a new one. If the error still
occurs, refer to Check 3.
Check 3The system board may be damaged. Replace the system board with a new one. If
the error still occurs, refer to Check 4.
2-29
Check 4The HDD board may be damaged. Replace the HDD board with a new one.
2.7Keyboard Problem Isolation
Procedures
This section describes how to determine if the keyboard is causing the T2000SXe to operate abnormally. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are:
Procedure 1:Test Program Check
2-30
Procedure 2:Connector Check
Procedure 1
Test Program Check
The keyboard test program is stored on the T2000SXe Diagnostics Disk. After loading Toshiba
MS-DOS, run the Diagnostic Program (TESTCE20) and perform the keyboard test. Refer to Part 3
for detailed instructions about the keyboard test.
If an error occurs, refer to Procedure 2.
2-31
If an error does not occur, the keyboard is OK.
Procedure 2
Connector Check
The keyboard is connected to the system board by 8-pin and 12-pin flat cables. Disassemble the
system unit and check the keyboard cables. Refer to Part 4 for instruction on how to disassemble
the system unit and then perform the following checks.
Check 1Make sure the following cables are firmly connected to the system board.
Keyboard cableSystem board PJ7
System board PJ8
If these cables are not connected, connect them and refer back to Procedure 1. If the
problem still exists, refer to Check 2.
Check 2The keyboard or keyboard cables may be damaged. Replace the keyboard with a
new one, and refer back to Procedure 1. If the problem still exists, refer to Check 3.
Check 3The keyboard controller on the system board may be damaged. Replace the system
2-32
board with a new one.
2.8Display Problem Isolation Procedures
This section describes how to determine if the display is causing the T2000SXe to operate abnormally. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are:
Procedure 1:Brightness and Contrast Volume Check
Procedure 2:Test Program Check
Procedure 3:Connector Check
2-33
Procedure 4:Replacement Check
Procedure 1
Brightness and Contrast Volume Check
The brightness and contrast dials are on the right side of the display unit. Use these dials to adjust
the display screen to your satisfaction.
If only the brightness does not change, refer to Procedure 3.
If only the contrast does not change, refer to Procedure 3.
2-34
If both the brightness and contrast do not change, refer to Procedure 2.
Procedure 2
Test Program Check
The display test program is stored on the T2000SXe Diagnostics Disk. This program checks the
display controller on the system board. After loading Toshiba MS-DOS, run the Diagnostic Program (TESTCE20). Refer to Part 3 for detailed instructions about the display test.
If an error is detected, refer to Procedure 3.
2-35
If an error is not detected, the display is OK.
Procedure 3
Connector Check
The display unit has an LCD module, FL (Fluorescent Lamp), and FL inverter. The LCD module
and FL inverter are connected to the system board with the LCD cable. The LED board (PCB
FT2LEx) is connected directly to the system board. Either or both of these cables may be disconnected from the system board.
Disassemble the display unit and check these connectors. Refer to Part 4 for instruction on how to
disassemble the system unit.
System board PJ12LCD module CN1
LCD module CN2
System board PJ9LED board
If these connectors are not connected, connect them and refer back to Procedures 1 and 2. If the
2-36
problem still exists, refer to Procedure 4.
Procedure 4
Replacement Check
In the T2000SXe, the FL inverter, LCD module, and system board are connected with the display
circuits. Any of these units may be damaged. Refer to Part 4 for instructions on how to disassemble the system unit and then perform the following checks.
Check 1Replace the FL inverter with a new one and recheck the display. If the problem still
exists, refer to Check 2.
Check 2Replace the LCD module with a new one and recheck the display. If the problem
still exists, refer to Check 3.
Check 3The system board may be damaged. Replace the system board with a new one and
recheck the display. If the problem still exists, refer to Check 4.
Check 4The LED board may be damaged. Replace the LED board with a new one.
Table 3-6Hard disk formatting sequence ...................................................................... 3-37
3-4
3.1General
This part explains how to use the T2000SXe Diagnostic Program (TESTCE20) which tests the
functions of all the T2000SXe hardware modules. This program is located on the T2000SXe
Diagnostic Diskette. The Diagnostic Program is composed of 18 programs divided into the Service Program Module (DIAGNOSTICS MENU) and the Test Program Module (DIAGNOSTIC
TEST MENU).
The Service Program Module provides the following eight functions:
1.DIAGNOSTIC TEST
2.HARD DISK FORMAT
3.HEAD CLEANING
4.LOG UTILITIES
5.RUNNING TEST
6.FDD UTILITIES
7.SYSTEM CONFIGURATION
8.SETUP
The Test Program Module contains the following ten tests. These are all located within the Diagnostic Test function of the Service Program Module.
1.SYSTEM TEST
2.MEMORY TEST
3.KEYBOARD TEST
4.DISPLAY TEST
5.FLOPPY DISK TEST
6.PRINTER TEST
7.ASYNC TEST
8.HARD DISK TEST
9.REAL TIMER TEST
10.NDP TEST
To execute the T2000SXe Diagnostic Program you will need the following:
❑T2000SXe Diagnostics Diskette
❑Formatted work disk for the FDD test
❑Cleaning disk kit to clean the FDD heads
❑Printer wraparound connector for the printer wraparound test
❑RS-232-C wraparound connector for the ASYNC wraparound test
The following sections detail the tests within the Diagnostic Test function of the Service Program
Module. Refer to Sections 3.16 through 3.22 for detailed information on the remaining seven
Service Program functions.
3-5
3.2Using the T2000SXe Diagnostic
Program
To start the T2000SXe Diagnostic Program, follow these steps:
1.Make sure the computer is loaded with Toshiba MS-DOS version 3.3 or 4.0. Turn on the
T2000SXe and insert the T2000SXe Diagnostics Diskette in the floppy disk drive.
2.Change to the A drive. Then type A:TESTCE20 and press Enter.
3.The DIAGNOSTICS MENU will be displayed as shown below.
TOSHIBA personal computer T2000SXe DIAGNOSTICS
version x.xx (c) copyright TOSHIBA Corp. 1991
DIAGNOSTICS MENU :
1 - DIAGNOSTIC TEST
2 - HARD DISK FORMAT
3 4 - HEAD CLEANING
5 - LOG UTILITIES
6 - RUNNING TEST
7 - FDD UTILITIES
8 - SYSTEM CONFIGURATION
9 - EXIT TO MS-DOS
0 - SETUP
PRESS [0] - [9] KEY
NOTE: To exit the Diagnostic Test function, press Ctrl + C. If a test is in progress,
press Ctrl + Break to exit the test.
3-6
4.To execute the Diagnostic Test function from the DIAGNOSTICS MENU, type 1 and press
Enter. The following DIAGNOSTIC TEST MENU will be displayed, listing the ten tests.
TOSHIBA personal computer T2000SXe DIAGNOSTICS
version x.xx (c) copyright TOSHIBA Corp. 1991
DIAGNOSTIC TEST MENU :
1 - SYSTEM TEST
2 - MEMORY TEST
3 - KEYBOARD TEST
4 - DISPLAY TEST
5 - FLOPPY DISK TEST
6 - PRINTER TEST
7 - ASYNC TEST
8 - HARD DISK TEST
9 - REAL TIMER TEST
10 - NDP TEST
88 - FDD & HDD ERROR RETRY COUNT SET
99 - EXIT TO DIAGNOSTICS MENU
PRESS [1] - [99] KEY
Diagnostic Tests 1 through 10 are discussed in Sections 3.4 through 3.13. Test menu option
88 sets the floppy disk drive and hard disk drive error retry count. Option 99 exits the
DIAGNOSTIC TEST MENU and returns you to the DIAGNOSTICS MENU.
5.Enter the desired test number from the DIAGNOSTIC TEST MENU and press Enter. The
following message will be displayed.
SYSTEM TEST XXXXXXX
T2000SXe DIAGNOSTIC TEST Vx.xx
[Ctrl]+[Break] ; test and
[Ctrl]+[C] ; key stop
SUB-TEST : XX
PASS COUNT: XXXXX ERROR COUNT: XXXXX
WRITE DATA: XX READ DATA : XX
ADDRESS : XXXXXX STATUS : XXX
SUB-TEST MENU :
01 - ROM checksum
02 - HW status
99 - Exit to DIAGNOSTIC TEST MENU
SELECT SUB-TEST NUMBER ?
NOTE: The message displayed by your T2000SXe may be slightly different than the one
shown above.
3-7
6.Enter the desired subtest number from the subtest menu and press Enter. The following
message will appear.
TEST LOOP (1:YES/2:NO) ?
Selecting YES increases the pass counter by one each time the test cycle ends and then
restarts the test cycle.
Selecting NO returns you to the subtest menu after the test is completed.
7.Type in 1 or 2 for the Test Loop and press Enter. The following message will appear.
ERROR STOP (1:YES/2:NO) ?
Selecting YES stops the test program when an error is found and displays the operation
guide on the right side of the display screen as shown below.
ERROR STATUS NAME [[ HALT OPERATION ]]
1: Test End
2: Continue
3: Retry
1:Terminates the test program execution and exits to the subtest menu.
2:Continues the test.
3:Restarts the test from the beginning of the test.
Selecting NO displays the error status, increases the error counter by one, and resumes the
test.
8.Type in 1 or 2 for the Error stop and press Enter to execute the subtest chosen from the
subtest menu. Table 3-1 in Section 3.3 lists the subtests available for each test on the
DIAGNOSTIC TEST MENU.
Table 3-3 in Section 3.14 describes the error codes and error status for each error.
3-8
3.3Subtest Names
06Interrupt test
Table 3-1 describes the subtest for each test program in the Test Program Module.
Table 3-1 Subtest names
Test No.
1SYSTEM
2MEMORY
3KEYB OARD
4DISPLAY
5FDD
6PRINTER
7ASYNC
Test nameSubte st
Subtest name
No.
01R OM checksum
02HW status
01R AM constant data
02R AM address pattern data
03R AM refresh
04Protected mode
05M emory module
06B ackup memory
07Hard-RAM
01Pressed key display (86/88)
02Pressed key code display
01VRAM read/write
02C haracter attributes
03C haracter set
0480*25/30 Characte r display
05320*200 Graphics display
06640*200 Graphics display
07640*350/400/480 G raphics display
08Display page
09" H" pattern display/Border color
10LED / DAC pallet
01Sequential read
02Sequential read/write
03Random address/data
04Write specified address
05Read specified address
01R ipple pattern
02Function
03Wrap around
01Wrap around (board)
02B oard (#1) <=> board (#2)
03Point to point (send)
04Point to point (receive)
05C ard modem loopback (1200BPS)
This test performs a ROM checksum test on the T2000SXe’s system board from
address F0000h - FFFFFh (64KB).
Subtest 02HW status
This test reads and displays the T2000SXe’s hardware status as shown below.
76543210
H/W status = 10001000
Bit7 — =
Bit6 — CPU clock = 20MHZ
Bit5 — Notch signal = 2HD
Bit4 — FDD type = 2MB
Bit3 — =
Bit2 — Drive A/B = Ext. = B
Bit1 — External FDD = OFF
Bit0 — Internal FDD = 2HD
Once this information is displayed, press Ctrl + Break to return to the SYSTEM
TEST menu. There is a slight delay of about 15 seconds before the Ctrl + Break
keys can be pressed.
This subtest writes constant data to conventional memory (0 to 640KB), then reads
and compares it with the original data.
The constant data is FFFFh, AAAAh, 5555h, 0101h, and 0000h.
Subtest 02RAM address pattern data
This subtest writes address pattern data created by eXclusive-ORing (XORing) the
address segment and address offset to conventional memory (0 to 640KB), then
reads and compares it with the original data.
Subtest 03RAM refresh (real mode)
This subtest writes 256-byte units of constant data to conventional memory (0 to
640KB), then reads and compares it with the original data.
The constant data is AAAAh and 5555h.
There is a delay between the write and the read operations.
Subtest 04Protected mode
This subtest writes constant data and address data to extended memory (addressed
100000h to the max.), then reads and compares it with the original data.
The constant data is FFh, AAh, 55h, and 00h.
Subtest 05Memory module
NOTE: To execute the this subtest, an optional memory card must be installed in the
T2000SXe.
This subtest is the same as subtest 04; it is used for testing an optional memory card.
Memory module capacity is 2MB, 4MB, and 8MB.
After selecting subtest 05, the following message will be displayed.
Extended memory size (1:1MB,2:2MB,3:4MB,4:8MB) ?
Select the number that corresponds to the memory card installed in the T2000SXe.
3-12
Subtest 06Backup memory
This subtest writes constant data to memory from address E8000h to EFFFFh, then
reads and compares it with the original data.
The constant data is 00h, 55h, AAh, and FFh.
Subtest 07Hard-RAM
NOTE: To execute this subtest, Hard-RAM must be set up on the system.
This subtest writes word units of constant data to memory (address E0000h to
E7FFFh), then reads and compares it with the original data.
The constant data is 00h, 55h, AAh, and FFh.
Also, this subtest executes the paging test on page data.
3-13
3.6Keyboard Test
Subtest 01Pressed key display (86/88)
NOTE: Make sure the Num Lock key is off. If the Num Lock key is on, this subtest
cannot be executed.
The keyboard layout, as shown below, is drawn on the display. When any key is
pressed, the corresponding key on the screen is changed to the “*” (asterisk) character.
When a key is held down, the display will blink indicating that the auto-repeat
function is enabled.
KEYBOARD TEST IN PROGRESS 301000
[Print:Alt+SysReq , Pause:Ctrl+Break]
IF TEST OK, PRESS [DEL] THEN [ENTER] KEY
Subtest 02Pressed key code display
When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below.
The Ins, Caps Lock, Num Lock, Scroll Lock, Alt, Ctrl, Left Shift, and RightShift keys are displayed in reverse video when pressed. The scan codes, character
codes, and key top names are listed in Appendix D.
KEYBOARD TEST IN PROGRESS 302000
Scan code =
Character code =
Keytop =
Ins Lock Caps Lock Num Lock Scroll Lock
Alt Ctrl Left Shift Right Shift
PRESS [ENTER] KEY
3-14
3.7Display Test
Subtest 01VRAM read/write
This subtest writes constant data and address data to video RAM (256KB), then
reads the data written and compares it with the original data.
The constant data is FFFFh, AAAAh, 5555h, and 0000h.
Subtest 02Character attributes (mode 1, 13h)
This subtest shows the following display modes and displays the foreground colors
and intensified colors (16 colors or 16 levels of gray) using black, blue, red, magenta, green, cyan, yellow, and white from the color display.
Normal
Intensified
Reverse
Blinking
The display below appears on the screen when this subtest is selected.
CHARACTER ATTRIBUTES
NEXT LINE SHOWS NORMAL DISPLAY.
NNNNNNNNNNNNNNNNNNNNNNNNNNNNNN
NEXT LINE SHOWS INTENSIFIED DISPLAY.
IIIIIIIIIIIIIIIIIIIIIIIIIIIIII
NEXT LINE SHOWS REVERSE DISPLAY.
RRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
NEXT LINE SHOWS BLINKING DISPLAY
BBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
3-15
After pressing Enter, 16 colors or 16 levels of gray for mode 13h are displayed as
shown below.
320*200 GRAPHICS DISPLAY [ 13 ]
To exit this subtest and return to the DISPLAY TEST menu, press Ctrl + Break.
Subtest 03Character set
In this subtest the character set (00h to FFh) is displayed in the 40x25 character
mode as shown below.
CHARACTER SET IN 40*25
PRESS [ENTER] KEY
To exit this subtest and return to the DISPLAY TEST menu, press Ctrl + Break.
3-16
Subtest 0480x25 and 80x30 Character display (mode 12)
In this subtest, the character string is displayed shifting one character line by line in
the 80x25 and 80x30 character mode as shown below.
To exit this subtest and return to the DISPLAY TEST menu, press Ctrl + Break.
Once the subtest has displayed all seven pages, you will return to the DISPLAY
TEST menu.
Subtest 09“H” pattern display
This subtest displays 2000 “H” characters on the entire screen as shown below.
If an external CRT display is attached, seven border colors and the following message will appear for selecting the CRT.
Setting the CRT (1:Yes/2:No)
To exit this subtest and return to the DISPLAY TEST menu, press Ctrl + Break.
3-19
Subtest 10LED / DAC pallet
This subtest checks the LED Speed, Caps Lock, and Num Lock using key operations.
It also writes the 2Ah/15h data to 6 bits of 256x3 (RGB), then reads the written data
and compares it with original data.
[ Speed/CRT/Caps/Num/Overlay LED test ]
(1) Press [ Fn + Pgdn ] key ! ... Speed (red)
(2) Press [ Fn + Pgup ] key ! ... Speed (green)
(3) Press [ Caps Lock ] key ! ... Caps (on/off)
(4) Press [ Num lock ] key ! ... Num (on/off)
(5) Press [ Fn ] key ! ... Overlay (on/off)
PRESS [ENTER] KEY
To exit this subtest and return to the DISPLAY TEST menu, press Ctrl + Break.
3-20
3.8Floppy Disk Test
CAUTION: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the
floppy disk will be erased.
OPERATION
1.When you select the floppy disk test from the DIAGNOSTIC TEST MENU, the following
message will appear beneath the DIAGNOSTIC TEST MENU.
Test drive number select (1:FDD#1,2:FDD#2,0:FDD1&2) ?
2.Select the drive number containing the floppy disk to be tested and press Enter. The
following message will appear.
Media in drive#x mode (0:2DD,1:2D,2:2D-2HD/2DD,3:2HD) ?
3.Select the media type of the floppy disk to be tested and press Enter. The following
message will appear.
Test start track (Enter:0/dd:00-79) ?
4.Select the start track number and press Enter. Simply pressing Enter sets the start track
at zero. The FLOPPY DISK TEST menu will appear after you select the start track number.
5.The following message appears above the FLOPPY DISK TEST menu and during each
subtest.
FLOPPY DISKXXXXXXX
SUB-TEST : XX
PASS COUNT: XXXXX ERROR COUNT: XXXXX
WRITE DATA: XX READ DATA : XX
ADDRESS : XXXXXX STATUS : XXX
The first three digits of the ADDRESS number are the cylinder number being tested, the
fourth digit is the head number and the last two digits are the sector number.
The first digit of the STATUS number is the drive number being tested and the last two
digits are the error status number.
3-21
CONTENTS
Subtest 01Sequential read
This subtest performs the Cyclic Redundancy Check (CRC) with a continuous read
operation of all the tracks on a floppy disk.
The tracks available for the floppy disk formats are:
Double-sided, double-density (2D): Tracks 0 to 39.
Double-sided, double-density, double-track (2DD) and Double-sided, high-density,
double-track (2HD): Tracks 0 to 79.
The start track was specified when you selected the Floppy Disk Test from the
DIAGNOSTIC TEST MENU.
Subtest 02Sequential read/write
This subtest writes data to all tracks (as defined above) continuously, and then reads
the data out and compares it with the original data.
(The data pattern B5ADADh is repeated.)
Subtest 03Random address/data
This subtest writes random data to random addresses on all tracks defined in subtest
01 and then reads the data out and compares it with the original data.
Subtest 04Write specified address
This subtest writes the specified data to the specified track, head, and address. You
can specify the test data, track number, and head number.
Subtest 05Read specified address
This subtest reads the data from the specified track, head, and address. You can
specify the track number and head number.
3-22
3.9Printer Test
CAUTION: An IBM compatible printer must be connected to the system in order to
execute this test. Make sure the setup option External FDD/PRT is set to
Printer.
OPERATION
1.When you select this test, the following message will appear.
This subtest prints out the various print types shown below.
Subtest 03Wraparound
NOTE: To execute this subtest, a printer wraparound connector must be connected to
printer port. The printer wraparound connector (34M741986G01) wiring diagram is
given in Appendix F.
This subtest checks the data control and status lines through the printer wraparound
connector.
3-24
Both the output mode and bi-directional mode are tested.
3.10 ASYNC Test
Subtests 01 through 04 requires the following data format:
Method:Asynchronous
Speed:9600 bps
Data:8 bits and one parity bit (EVEN)
Stop bit:One stop bit
Data pattern: 20h to 7Eh
Subtest 01Wrap around (board)
NOTE: To execute this subtest, an RS-232-C wraparound connector (34M741621G01)
must be connected to the RS-232-C port. The RS-232-C wraparound connector wiring
diagram is given in Appendix F.
This subtest checks the data send/receive function through the wraparound connec-
tor.
Subtest 02Board (#1) <=> board (#2)
NOTE: To execute this subtest, an RS-232-C direct cable (9-pin to 9-pin) must be
connected to channels 1 and 2. The RS-232-C direct cable wiring diagram is given in
Appendix F.
This subtest checks the data send/receive function through the RS-232-C direct
cable.
Subtest 03Point to point (send)
NOTE: To execute this subtest, two machines must be connected with an RS-232-C
direct cable. One machine should be set as ‘send’ (subtest 03) and the other set as
‘receive’ (subtest 04). The wiring diagram for the RS-232-C direct cable is given in
Appendix F.
This subtest sends 20h through 7Eh data to the receive side, then receives the data
back and compares it to the original data.
Subtest 04Point to point (receive)
3-25
This subtest is used with subtest 03 as described above.
This subtest receives the data from the send side, then returns the data.
Subtest 05Card modem loopback (1200BPS)
NOTE: To execute this subtest, a built-in modem must be installed.
This subtest sends the data from the RS-232-C direct cable to the built-in modem.
The same data is then sent from the modem and compared to the original data.
Subtest 06Interrupt test
3-26
This subtest checks the Interrupt Request Levels (IRQ) 4, 3, and 5 from the send
side.
3.11 Hard Disk Test
CAUTION: The contents of the hard disk will be erased when subtest 02, 03, 04, 05, 06,
08, 09, or 10 is executed. Before running the test, transfer the contents of the hard disk
to floppy disks. This can be done with the Toshiba MS-DOS BACKUP command. After
the test, enter the Toshiba MS-DOS FDISK command, which will set the partition. Then
enter the Toshiba MS-DOS FORMAT command. Refer to the Toshiba MS-DOS manual
for details.
OPERATION
1.When you select the hard disk test from the DIAGNOSTIC TEST MENU, the following
message will appear.
Test drive number select (1:HDD#1,2:HDD#2,0:HDD1&2) ?
2.Select the hard disk drive number to be tested and press Enter. The following message
will appear.
HDC F/W error retry (1:yes,2:no) ?
3.This message is used to select the retry operation when the hard disk controller detects an
error. Type in 1 or 2 and press Enter. The following message will appear.
Data compare error dump (1:no,2:yes) ?
4.This message is used to select the error dump operation when a data compare error is
detected. Type in 1 or 2 and press Enter. The following message will appear.
Detail status display (1:no,2:yes) ?
3-27
5.This message is used to select whether or not the HDD status is displayed the screen. The
HDD status is described in Section 3.15. Type in 1 or 2 and press Enter. The HARD DISK
TEST menu will appear.
6.During the hard disk test, the following message will appear.
HARD DISK TEST XXXXXXX
SUB-TEST : XX
PASS COUNT: XXXXX ERROR COUNT: XXXXX
WRITE DATA: XX READ DATA : XX
ADDRESS : XXXXXX STATUS : XXX
The first three digits of the ADDRESS number are the cylinder number being tested, the
3-28
fourth digit is the head number and the last two digits are the sector number.
The first digit of the STATUS number is the drive number being tested and the last two
digits are the error status code.
CONTENTS
Subtest 01Sequential read
The sequential read test is a sequential reading of the all the tracks on the HDD
starting at track 0. When all the tracks on the HDD have been read, the test starts at
the maximum track and reads the tracks on the HDD sequentially back to track 0.
Subtest 02Address uniquence (uniqueness)
The address uniqueness test writes unique address data to each sector, track by track,
on the HDD. The data written to each sector is then read and compared with the
original data. There are three ways in which the HDD can be read:
· Forward sequential
· Reverse sequential
· Random
Subtest 03Random address/data
This subtest writes random data to random addresses to the cylinder, head, and
sector on the HDD and then reads the written data back and compares it to the
original data.
Subtest 04Cross talk & peek (peak) shift
This subtest writes the eight types of worst pattern data (shown below) to a cylinder,
then reads the data while moving from cylinder to cylinder.
This subtest writes the worst pattern data (B5ADADh) to the CE cylinder, and then
reads the data out and compares it with the original data.
Subtest 06Write specified address
3-29
This subtest writes specified data to a specified cylinder and head.
Subtest 07Read specified address
This subtest reads data which has been written to a specified cylinder and head.
Subtest 08ECC circuit
This subtest checks the Error Check and Correction (ECC) circuit functions of the
specified cylinder and head.
Subtest 09Sequential write
This subtest writes specified 2-byte data to all cylinders.
3-30
Subtest 10W-R-C specified address
This subtest writes data to a specified cylinder and head, then reads and compares it
with the original data.
3.12 Real Timer Test
Subtest 01Real time
A new date and time can be inputted during the Real Time subtest.
To execute the Real Time subtest, follow these steps:
1.After the REAL TIMER TEST menu appears, select subtest 01. The following message will appear displaying the current date and time.
Current date : xx-xx-xxxx
Current time : xx:xx:xx
Enter new date:
PRESS [ENTER] KEY TO EXIT TEST
2.If the current date is not correct, input the correct date at the prompt and
press Enter. The following prompt will appear.
Enter new time :
3.If the current time is not correct, input the correct time (in military format)
and press Enter. Press Ctrl + Break to return to the REAL TIMER TEST
menu.
Subtest 02Backup memory
This subtest writes to 50 bytes of the RTC backup memory (addressed 0Eh through
3Fh) as follows:
One bit of “on” data to addresses 01h through 80h.
One bit of “off” data to addresses FEh through 7Fh and to addresses AAh
through 55h.
Then the subtest reads and compares this data with the original data.
Subtest 03Real time carry
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CAUTION: When this test is executed, the current date and time are erased.
This subtest checks if the real time clock correctly increments the date and time
displayed (month, day, year, hour, minute, and second).
3.13 NDP Test
NOTE: To execute this test, a Numeric Data Processor (NDP) must be mounted on the
system board.
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Subtest 01NDP test
80Busy Line
This test checks the control word, status word, bus, and addition and multiplication
functions.
3.14 Error Codes and Error Status Names
Device nameError codeError status name
(C OMMON)FFData Compare Error
SYSTEM01ROM Checksum Error
01Parity Error
02Protected Mode Not Change
14Memory Rea d/Write Error
Table 3-3 lists the error codes and error status names
06Multipul Error
Device nameError codeError status name
01DSR Off Time Out
02CTS Off Time Out
04RX-ENA BLE Time Out
08TX-BUFFER Full Time Out
10Parity Error
ASYNC
20Framing Error
40Overrun Error
80Line Sta tus Error
88Modem Status Error
33NO CARRIER (C ard Modem)
34ERROR (C ard Modem)
36NO DIA L TONE (Card Modem)
01Bad Command Error
02Bad Address Error
04Record Not Found
05HDC Not Reset
07Drive Not Initialize
09DMA Boundary Error
0ABad Se ctor Error
0BBad Trac k Error
HDD
10ECC Error
11ECC Recover Enable
20HDC Error
40Seek Error
80Time Out Error
AADrive Not Ready
BBUndefined
CCWrite Fa ult
E0Status Error
F0Not Se nse Error (FF)
01No CO-PR OCESSOR
02Control W ord Error
NDP
03Status Word Error
04Bus Error
05Additional Error
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Table 3-3 Error codes and error status names
(Error)
1"--The previous comand was terminated with some error.
Table 3-3 Error codes and error status names (continued)
3.15 Hard Disk Test Detail Status
When an error occurs in the hard disk test, the following message is displayed.
HDC status = XXXXXXXX
Detailed information about the hard disk test error is displayed on the screen by an eight-digit
number. The first four digits represent the HDC error status and the last four digits are not used.
The HDC error status is composed of 2 bytes; the first byte displays the contents of the HDC status
register in hexadecimal form and the second byte displays the HDC error register.
BitNameDescription
7BSY
(Bus y)
6DRDY
(Drive re ady)
5DWF
(Drive write fault)
4DSC
(Drive seek c omplete)
3DR Q
(Data request)
2CORR
(Corrected data )
1IDX
(Index)
0ER R
"0"--HDC is busy.
"1"--HDC is rea dy.
"0"--Hard dis k drive is not ready to accept any command.
"1"--Ha rd disk drive is ready.
"0"--DW F error is not detected.
"1"--Write fault condition oc curs.
"0"--The hard disk drive heads are not settled over a track.
"1"--The hard disk drive heads are settled over a track.
"0"--Drive is not rea dy to transfer data.
"1"--Drive is ready for data transfer.
"0"--Otherwise.
"1"--Correctable data error is correc ted.
"0"--Otherwise.
"1"--Index is s ensed.
"0"--Otherwise.
"
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The contents of the HDC status register are described in Tables 3-4 and 3-5.
0Not used.
BitNameDescription
7BBK
(Bad block mark)
6UNC
(Uncorrectable)
"0"--Otherwise.
"1"--A bad block mark is detected.
"0"--There is no uncorrectable data error.
"1"--Uncorrec table data error has been detected.
5Not used.
4IDNF
(Identification)
"0"--Otherwise.
"1"--There was no ID field in the re quested sector.
3Not used.
2ABRT
(Abort)
1TK0
(Tra ck 0)
"0"--Otherwise.
"1"--Illegal c ommand error or a drive status error occurs.
"0"--The hard disk has found track 0 during a recalibrate
c ommand.
"1"--The hard disk could not find track 0 during a
recalibrate command.
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Table 3-4 HDC status register contents
Sector length (bps)512512
Table 3-5 Error register contents
3.16 Hard Disk Format
This function executes a hard disk formatting command. There are two types of hard disk formatting:
❑Physical formatting
❑Logical formatting
This Hard Disk Format function physically formats the hard disk and executes the following Hard
Disk formats and check:
1.All track FORMAT
2.Good track FORMAT
3.Bad track FORMAT
4.Bad track CHECK
CAUTION: The contents of the hard disk will be erased when this program is executed.
Before executing the program, transfer the contents of the hard disk onto floppy disks.
This can be done with the Toshiba MS-DOS BACKUP command. See the Toshiba MSDOS manual for details.
3.16.1 Program Description
1.All track FORMAT
Physically formats all the tracks on the hard disk as shown in Table 3-6 below.
Sector sequences11
Cylinde rs0 to 9790 to 822
Heads0 to 40 to 3
Sectors1 to 171 to 38
Items
Description
40M B60MB
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NOTE: Before executing the All track FORMAT, execute the Bad track CHECK to
display a list of bad tracks on the HDD.
2.Good track FORMAT
The Good track FORMAT program formats a specified cylinder and track as a good
track. If the good track has been formatted as a bad track, use this program to
change the track to a good track.
3.Bad track FORMAT
The Bad track FORMAT program formats a specified cylinder and track as a bad
track. If a bad track has been detected, use this program to label it as a bad track.
4.Bad track CHECK
The Bad track CHECK program searches the hard disk for bad tracks by reading data
to all the tracks on the hard disk. A list of bad tracks is displayed when the program
is completed. If an error other than a bad track is detected, the program is automatically terminated.
Table 3-6 Hard disk formatting sequence
3.16.2 Operations
CAUTION: After physical formatting is finished, enter the Toshiba MS-DOS FDISK
command which will set the partition. Then execute the Toshiba MS-DOS FORMAT
command. See the Toshiba MS-DOS manual for details.
1.Select the HARD DISK FORMAT function from the DIAGNOSTICS MENU. The following prompt appears.
DIAGNOSTICS - HARD DISK FORMAT : Vx.xx
1 - All track FORMAT
2 - Good track FORMAT
3 - Bad track FORMAT
4 - Bad track CHECK
9 - Exit to DIAGNOSTICS MENU
Press [NUMBER] key ?
2.All track FORMAT program
NOTE: Before executing the All track FORMAT, execute the Bad track CHECK to
display a list of bad tracks on the HDD. This information is required in step (5) below.
(1)Selecting the All track FORMAT displays the following message.
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Drive number select (1:#1,2:#2) ?
(2)Select a drive number and press Enter. The following message will appear.
Interleave number (1/1-8) ?
(3)Select an interleave number (usually 1) and press Enter. The following display will
be displayed.
Unlock Format select (1:no,2:yes) ?
(4)Select whether or not the HDD has an unlock format and press Enter. If the system
unit contains a JVC HDD, select yes. If the system unit contains a Conner HDD,
select no.
The following message will appear.
[ HDD TYPE ] : CYLINDER = xxxx
[ HDD TYPE ] : HEAD = xx
[ HDD TYPE ] : SECTOR = xx
[ WARNING : Current DISK data will be
completely destroyed ]
Press [Bad track number (CCCCHH)] key ?
(5)Enter the cylinder and head number of the bad tracks on the HDD and press Enter.
The cylinder number is represented by CCCC and HH is the head number. If the
HDD does not have any bad tracks, press Enter. The following message will appear
and all the cylinders in the hard disk will be formatted and checked.
[[cylinder, head = xxxx xx]]
(6)After formatting the hard disk, execute the verify check program by pressing Enter.
When the verify check program is completed, the following message will appear.
Format complete
(6)Press Enter to return to the HARD DISK FORMAT menu.
3.Good track FORMAT and Bad track FORMAT programs
(1)When the Good track FORMAT or Bad track FORMAT is selected, the following
message will appear.
3-39
Drive number select (1:#1,2:#2) ?
(2)Select a drive number and press Enter. The following message will appear.
Interleave number (1/1-8) ?
(3)Select an interleave number (usually 1) and press Enter. The following message
will appear.
[ HDD TYPE ] : CYLINDER = xxxx
[ HDD TYPE ] : HEAD = xx
[ HDD TYPE ] : SECTOR = xx
Press [Track number (CCCCHH) key ?
(4)Type the four digit track number and press Enter. The first three digits are the
cylinder number and the last digit is the head number. This formats either good
tracks or bad tracks as selected.
NOTE: This program can format only one track per operation. Repeat the operation as
many times as necessary to format several good tracks or bad tracks.
(5)After a track on the hard disk has been formatted, the following message will be
displayed.
Format complete
(6)Press Enter to return to the HARD DISK FORMAT menu.
4.Bad track CHECK program
(1)When the Bad track CHECK program is selected, the following message will appear.
Drive number select (1:#1,2:#2) ?
(2)Select a drive number and press Enter. The following message will appear.
Interleave number (1/1-8) ?
(3)Select an interleave number (usually 1) and press Enter. The following message is
displayed, and the bad tracks on the hard disk are checked.
[ HDD TYPE ] : CYLINDER = xxxx
[ HDD TYPE ] : HEAD = xx
[ HDD TYPE ] : SECTOR = xx
3-40
[[cylinder, head = xxxx xx]]
(4)After checking the bad tracks on the hard disk the following message will appear.
Format complete
(5)Press Enter to return to the HARD DISK FORMAT menu.
3.17 Head Cleaning
3.17.1 Program Description
This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary for cleaning the FDD heads.
3.17.2 Operations
1.Select the HEAD CLEANING function from the DIAGNOSTICS MENU and press Enter.
The following prompt is displayed.
DIAGNOSTICS - FLOPPY DISK HEAD CLEANING : Vx.xx
Mount cleaning disk(s) on drive(s).
Press any key when ready.
2.Remove the Diagnostics Disk from the FDD. Insert the cleaning disk into the FDD and
3-41
press Enter.
3.When the Cleaning start message appears, the FDD head cleaning has started.
4.The display automatically returns to the DIAGNOSTICS MENU when the function is
completed.
3.18 Log Utilities
3.18.1 Program Description
This program logs error information generated while a test is in progress and stores the results in
RAM. If the POWER switch is turned off, the error information will be lost. The error information is displayed in the following order:
1.Error count (CNT)
2.Test name (TS-NAME)
3.Subtest number (TS-NAME)
4.Pass count (PASS)
5.Error status (STS)
6.FDD/HDD or memory address (ADDR)
7.Write data (WD)
8.Read data (RD)
9.HDC status (HSTS)
10.Error status name ([ERROR STATUS NAME])
This program can store data on a floppy disk or output the data to a printer.
3.18.2 Operations
1.Select the LOG UTILITIES function from the DIAGNOSTICS MENU and press Enter.
The error information logged in RAM or on the floppy disk is displayed as shown below.
XXXXX ERRORS
CNT TS-NAME PASS STS ADDR WD RD HSTS [ERROR STATUS NAME ]
2.The error information displayed on the screen can be manipulated with the following
number keys.
Number
Key
Function
1Scrolls the display to the next page.
2Scrolls the display to the previous page.
3Returns to the DIAGNOSTICS MENU.
4Erases all error log information in RAM.
3-43
5Outputs the error log information to a printer.
6Reads the log information from a floppy disk.
7Writes the log information to a floppy disk.
3.In the case of “error retry OK”, a capital R will be placed at the beginning of the error
status. However, this is not added to the error count.
3.19 Running Test
3.19.1 Program Description
The Running Test function automatically executes the following tests in sequence.
1.System test (subtest number 01)
2.Memory test (subtest numbers 01, 02, 03, 04, 06, 07)
3.Display test (subtest numbers 01 to 08)
4.FDD test (subtest number 02)
5.Printer test (subtest number 03)
6.ASYNC test (subtest number 01)
7.HDD test (subtest numbers 01, 05)
The system automatically detects the number of floppy disk drives connected to the T2000SXe.
3.19.2 Operations
CAUTION: Do not forget to load a work disk. If a work disk is not loaded, an error
will be generated during the FDD testing.
1.Remove the Diagnostics Disk from the floppy disk drive and insert the work disk.
2.Select the RUNNING TEST function from the DIAGNOSTICS MENU and press Enter.
The following message will be displayed.
Printer wrap around test (Y/N) ?
Selecting Yes executes the printer wraparound test. A printer wraparound connector must
be connected to the printer connector on the back of the T2000SXe to properly execute this
test.
3.Type in 1 or 2 and press Enter. The following message will appear.
Async#1 wrap around test (Y/N) ?
Selecting Yes executes the ASYNC wraparound test. An RS-232-C wraparound connector
3-44
must be connected to the COMMS connector on the back of the T2000SXe to properly
execute this test.
4.Type in 1 or 2 and press Enter to start the test.
5.This program is executed continuously. To terminate the program, press Ctrl + Break.
3.20 FDD Utilities
3.20.1 Program Description
The FDD Utilities function formats the FDD, copies floppy disks, and displays the dump list for
both the FDD and HDD.
1.FORMAT
CAUTION: This program is only for testing a floppy disk drive. It is different from the
Toshiba MS-DOS FORMAT command.
This program can format a floppy disk (5.25-inch/3.5-inch) in the following formats:
This program copies a source floppy disk to a target floppy disk.
3.DUMP
This program displays the contents of a floppy disk (both 3.5-inch and 5.25-inch) and the
designated sectors of the hard disk.
3.20.2 Operations
1.Select the FDD UTILITIES function from the DIAGNOSTICS MENU and press Enter.
The following message will be displayed.
[ FDD UTILITIES ]
1 : FORMAT
2 : COPY
3 : DUMP
9 : EXIT TO DIAGNOSTICS MENU
PRESS [1] - [9] KEY
2.FORMAT program
(1)Selecting FORMAT displays the following message.
DIAGNOSTICS - FLOPPY DISK FORMAT : Vx.xx
Drive number select (1=A:,2=B:) ?
(2)Select a drive number and press Enter to display the following message.
Type select (0:2DD-2DD,1:2D1-2D,2:2D-2HD,3:2HD-2HD) ?
(3)Select a media/drive type number and press Enter. A message similar to the one
below will be displayed.
Warning : Disk data will be destroyed.
Insert work disk into drive A:
Press any key when ready.
(4)Remove the Diagnostics Disk from the FDD, insert the work disk, and press any key.
The following message will be displayed when the FDD format is executed.
[ FDD TYPE ] : TRACK = xxx
[ FDD TYPE ] : HEAD = x
[ FDD TYPE ] : SECTOR = xx
Format start
3-46
After the floppy disk is formatted, the following message will appear.
(5)If you type 1 and press Enter, the display will repeat the message in step (3) above.
If you type 2, the display returns to the DIAGNOSTICS MENU.
3.COPY program
(1)When COPY is selected, the following message appears.
FLOPPY DISK FORMAT & COPY : Vx.xx
Type select (0:2DD-2DD,1:2D-2D,2:2D -2HD,3:2HD-2HD) ?
(2)Select a media/drive type number and press Enter. A message similar to the one
below will be displayed.
[[track, head = xxx x]]
Format complete
Another format (1:Yes/2:No) ?
Insert source disk into drive A:
Press any key when ready.
(3)Remove the Diagnostics Disk from the FDD, insert the source disk, and press any
key. The following message will appear and start the copying to memory.
[ FDD TYPE ] : TRACK = xxx
[ FDD TYPE ] : HEAD = x
[ FDD TYPE ] : SECTOR = xx
Copy start
[[ track,head = xxx x ]]
(4)Remove the source disk from the FDD and insert the formatted work disk; press any
key. The [[ track,head = xxx x ]] message will appear and start the
copying to the target disk. When the amount of data is too large to be copied in one
operation, the message in step (2) is displayed again.
After the floppy disk has been copied, the following message will appear.
3-47
(5)To copy another disk, type 1 and the message in step (1) will be displayed again. If
you type 2, the display returns to the DIAGNOSTICS MENU.
4.DUMP program
(1)When DUMP is selected, the following message appears.
DIAGNOSTICS - HARD DISK & FLOPPY DISK DUMP : Vx.xx
Format type select (0:2DD,1:2D,2:2HD,3:HDD) ?
(2)Select a format type number. Type the number. If 3 is selected, the display will go
to the message in step (5) below.
(3)If 0, 1, or 2 is selected, the following message will appear.
Copy complete
Another copy (1:Yes/2:No) ?
0:Displays a dump list for a floppy disk (2DD).
1:Displays a dump list for a floppy disk (2D).
2:Displays a dump list for a floppy disk (2HD).
3:Displays a dump list for a hard disk.
Select FDD number (1:A/2:B) ?
(4)Select an FDD drive number by typing in 1 or 2. The following message will ap-
pear.
Insert source disk into drive A:
Press any key when ready.
(5)Remove the Diagnostics Disk from the FDD and insert a source disk. Press any key
and the following message will appear.
— Max. address — [Track ] = xxxx
[ Head ] = xx
[Sector] = xx
Track number ??
(6)Type the track number and press Enter. The following message will appear.
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