Toshiba Strata VIe-1 User Guide

Handset
Speaker
Modular
Cqrd
\
Ringing
H
Volume
Control Speaker
d
Volume
Control
-
Intercom Key
SPKR
Dial Pad
COW
\
WT)
I=
-\-r-
\
Hold Key
‘Conference Key
Single-Line Electronic Key Telephone (EKT)
Handset
Headset
Connector
Speaker\
Modular
Cord
Dial Pad
\
MIC
@4
Speaker On/Off
Key
Conference Key
\
Microphone
IO-key - Electronic Key Telephone
i-fold
(EKT)
Key
Ringing Volume
FIE
. Intercom
Key
Feature & Function
\
Microphone
Speaker Volume
Control
1
xii
31e
K
e!
IS
I
LEDs
Handset
\
Headset
Connector
Speaker
Modular
Ringing
Volume
I
\
=
\
20-key
=
=
=
Z
=
=
=
=
ZZ
=
=
=
-.
\
Speaker On/Off
-
Electronic Key Telephone (E KT)
W
\
conf&ence
MJcrophone
W
hold Kb
, Control
1)
1
-.e-s--
-
1
1
-Feature & Function
g
*
Intercom Key
Microphone
Flexible
Keys
LEDs
Speaker
Volume Control
P-TOSHIBA
TABLE OF CONTENTS
GENERAL INFORMATION
Single-Line EKT Information.
Key Descriptions.
LED Indications
AUTOMATIC DIALING.
Automatic Dialing. Automatic Dialing Keys
Repeat Last Number Dialed. Saved Number Redial. Telephone Number Storage.
*
and #Tone Dialing.
CALL FUNCTIONS.
Automatic Callback (Intercom)
Automatic Off-Hook Selection.
Call Forward ..............................
Call Pick-up
Conference Calls
Do Not Disturb.
Group Listening
Handsfree Answerback. Handsfree Monitoring.
Intercom Calls On-Hook Dialing.
Outside Calls ...............................
Speakerphone. Tone Signalling.
Trunk Queuing. ............................
CALL HOLD and TRANSFER
Call Holding.
Call Transfer with Camp-on.
Exclusive Hold
Night Transfer .............................
MESSAGES..................................2 7
Message Waiting
Paging. ..................................
Station-to Station Message Waiting with LCD
MISCELLANEOUS FEATURES
Account Code Recording
Alarm....................................3 0
Background Music Direct Station Selection
Door Lock. ...............................
Door Phone. ..............................
Override Privacy/Non-Privacy. Station Security
Tone/Pulse Sending. ..........................
LIQUID
CRYSTAL DISPLAY
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(BGM).
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.I .I .2
.4 .6
.6 .7 .7 .8 .9
IO
.I1
11
1.1
.I2
.I2
13
.I5
.I5
16 16 16
17
.29
.21 .22 .22
.26 .26
.27
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.29 .29
.30 .30 .30 .31
.31
.34
1 18
23
28
32 32
B
33
TOSHIBA
GENERAL INFORMATION
Your Electronic Key Telephone
designed to provide easy access to the wide range of
features offered by your telephone system. The EKT
is equipped with a dial pad, 4, 14 or 24 feature keys,
a speaker with volume control, and a handset.
All the feature keys are plainly marked as to their purpose. Four keys have fixed assignments:
m *, m
keys are assigned flexibly as [9 keys, or as access keys for the various features.
The voice and ring tone volume levels on the EKT are controlled by separate volume controls located on
the right side of the telephone. The lower control
adjusts speaker volume for dial tone and voice level;
the upper control adjusts ring tone and voice announce-
ment volume.
“Not available on single-line EKT.
, and
m
. The remaining 10” or
(EKT)
has been
m
20’
SINGLE-LINE EKT INFORMATION
Your single-line EKT is equipped with a blank line key/LED that functions as both an intercom and CO line key/LED.
Features are accessed through the use of dial codes listed in this guide. To access the features that are allowed using the single-line EKT, a dial code must be used instead of a feature key. A dial code must be available to allow the feature to function. For example, the Automatic Callback allowed due to the dial code 1 , while the Do Not Disturb
(DND)
feature is not allowed.
(ACB)
single-
(INT)
feature is
(continued)
TosH’=A-
GENERAL INFORIMATION (continued)
SINGLE-LINE EKT INFORMATION (cont.)
The following features cannot be used with a
line EKT:
l Automatic Dialing Keys l Do Not Disturb l Two-CO Line Conferencing
The single-line EKT is a non-speakerphone model that allows handsfree monitoring but not handsfree answerback. Also, the second modular headset connec-
tor is not available for headset or external interface operation.
KEY DESCRIPTIONS
ALARM KEY
A station lo-only programmable option that causes a
signal if connected to an alarm mechanism.
AUTOMATIC CALLBACK KEY
Recalls a busy or DND station on intercom as soon as
that station becomes idle.
‘\ ~
AUTOMATIC DIALING KEYS
a; d
Provide single-key automatic dialing of telephone
numbers.
m
I;T9
m
single-
CALL FORWARD KEY
Routes all calls on intercom to another station.
$C
‘“+
CALL PICK-UP KEYS
Allow CO or intercom
/2\
i
/station.
v,
-CENTRAL OFFICE LINE KEY
Accesses an outside line.
CONFERENCE KEY
Sets up conference calls and also used to transfer calls.
2
m
m
callsto
m
be picked up from another
m
GENERAL INFORMATION (continued)
KEY DESCRIPTIONS (cont.)
DIRECT STATION SELECTION KEYS
Cause a selected EKT to ring by pressing an assigned key; a maximum of two DSS keys may be assigned per EKT.
Pi
+-+
DO NOT DISTURB KEY
\
Locks the individual EKT in or out of the Do Not
Disturb mode.
DOOR LOCK KEY
Controls a door lock mechanism.
HOLD KEY
Holds outside calls.
INTERCOM KEY
Accesses an intercom line.
-%;
MESSAGE WAITING/FLASH KEY
/-
MW: Indicates a message is waiting. FL: Disconnects and recalls dial tone on a CO line, or is used to access PBX features.
m
m
MICROPHONE KEY
Cuts off the microphone for private conversation.
MICROPHONE CUTOFF KEY
Allows a station to turn its microphone off/on while idle.
m
m
m
m
w
m
NIGHT TRANSFER
Controls the system’s CO line ringing pattern; takes the place of the DND key on the operator’s station.
PAUSE KEY
Applies a pause after the CO line access code in auto­matic dialing telephone numbers behind a PBX.
m
&j
(continued)
GENERAL INFORMATION (continued)
KEY DESCRIPTIONS (cont.)
PRIVACY/NON-PRIVACY KEY
Allows selection of CO line privacy in a non-private
REDIAL
Redials the last telephone number dialed.
REPERTORY KEY
Saves telephone number during conversation and auto-
matically redials that number when key is depressed in the idle state.
SPEAKER KEY
Turns the speaker ON/OFF.
TONE KEY
Changes the outpulsing of the CO line in use from DTMF tone to rotary pulse and back.
KEY
n;m;l
m
M
m
m
LED INDICATIONS
A steady, double flash rate (2 seconds on -
- l/s-sec.
in use at the EKT that originated the call. Other sta­tions’
on
-l/s-sec.
LEDs
are on steady for that line.
off) indicates the CO line presently
%-sec.
off
I-CALLED:
A pulsating on/off flash rate (IO impulses per second
(IPS)
for 1 sec. on and 1 sec. off) appears on the INT
LED at the EKT that is being called.
GENERAL INFORMATION (continued)
LED INDICATIONS (cont.)
I-HOLD: A fast (4 cates the CO line placed on hold at the EKT. The
LEDs
(%-sec.
EXCLUSIVE HOLD:
A very fast flash rate (10
placed on Exclusive Hold. HOLD RECALL:
A quick flash rate matching the tones (2 IPS for 1 sec.
-
10 IPS for 1 sec.) reminds a station which line has
been on hold for the programmed period of time. CONFERENCE:
A very fast flash rate (10 presently in the Conference mode. Other stations’
LEDs
CO INCOMING CALL: A slow flash rate CO/PBX line on which the call is coming in.
IPS)
flash rate
of the CO line on hold flash at a medium rate
on -
‘A-sec.
off) at the other stations.
also show same indication for that line.
(%-sec.
1%sec.
on -
IPS)
indicates the CO line is
IPS)
indicates the CO line
on -
%-sec.
%sec.
off) indicates the
off) indi-
TOSHIBA
AUTOMATIC DIALING
AUTOMATIC DIALING
TO CALL AN AUTOMATIC DIALING NUMBER
1) Lift the handset.
2) Depress any available (9 line key.
l
Listen for dial tone.
3) Depress the
4) Dial the 2-digit automatic dialing code for the desired telephone number.
@Your
for you.
5)
Hang up when the call is completed.
TO CHAIN DIAL AUTOMATICALLY
Dials two or more automatic dialing numbers during
one call.
1) Lift the handset.
2) Depress any available m line key.
l
Listen for dial tone.
3) Depress the
4) Dial the telephone number to be dialed.
5) Depress the
6) Dial the 2-digit automatic dialing code for the
second telephone number to be dialed.*
7) Repeat the above steps for each subsequent number to be dialed.
l Your system will automatically dial the number
for you.
8)
Hang up when the call is completed.
m
(or the p ) key.
system will automatically dial the number
m
(or the a ) key.
2-digit
automatic dialing code for the first
m
(or the i ) key.
“Only the first number dialed during the chain
dial will be repeated by the Repeat Last
Number Dialed feature.
6
AUTOMATIC DIALING (continued)
AUTOMATIC DIALING KEYS
PROGRAMMABLE OPTION
After accessing a CO line, automatic dialing for
telephone number storage and use is available by de-
pressing the
Each 16 digits).
TO STORE A TELEPHONE NUMBER*
1)
Do not lift the handset.
2) Depress the i (or respectively.
3)
Depress the
4) Dial the telephone number to be stored (16 digits
maximum).**
5) Depress the m (or
ber in memory.
6) Repeat the above steps for each
*Repeat this procedure to replace the stored telephone
numbers with new ones.
““It
may be necessary to insert a pause after the trunk
access code to allow for dial tone delay. If so, depress
the
m
access code.
m
key instead of a 2-digit access code.
m
key stores one telephone number (up to
m
(or
) and 1 (or
m
key you wish to use.
m
) key to record the num-
m
) key after entering the PBX
m
m )
key.
keys,
REPEAT LAST NUMBER DIALED
PROGRAMMABLE OPTION
This feature enables you to automatically redial the last number called by pressing the which also serves the same function as the 1 key.
m
key,
(continued)
AUTOMATIC DIALING (continued)
REPEAT LAST NUMBER DIALED (cont.)
TO
REDIAL
1) Lift the handset.
2) Depress any available CO line key.
l Listen for dial tone.
3) Depress the
oThe
4) Hang up when the call is completed.
This feature enables you to store a dialed telephone
number and later redial that number by pressing a
single key.
TO SAVE A TELEPHONE NUMBER
1) Lift the handset.
2) Dial the desired telephone number.
3) Depress the
l The telephone number is saved for future use.
LAST NUMBER CALLED
m
(or the 1 ) key.
last telephone number you dialed will auto-
matically be redialed.
SAVED NUMBER REDIAL
PROGRAMMABLE OPTION
w
key.
TO DIAL A SAVED TELEPHONE NUMBER
1) Lift the handset.
2) Depress any available CO line key.
3) Depress the
l Saved number will be automatically dialed.
m
key.
‘TOSHIBAI,m
AUTOMATIC DIALING (continued)
TELEPHONE NUMBER STORAGE
TO STORE A TELEPHONE NUMBER IN SYSTEM AUTOMATIC DIALING MEMORY*
Automatic dialing telephone numbers can be stored
in the system memory by station 10 only.
1)
Do not
2) Depress the 1 and i keys, respectively.
3)
Dial a 2-digit automatic dialing code.
l System codes run consecutively from 60 through
4) Dial the telephone number to be stored (16 digits maximum).**
5)
Depress the B key to record the number in memory.
6) Repeat the above steps with every number to be stored (up to the maximum of 40).
7) Write down the address codes and telephone num-
bers for future reference.
TO STORE A TELEPHONE NUMBER IN STATION AUTOMATIC DIALING MEMORY*
Automatic dialing telephone numbers can be stored
by each station.
Do not
1)
Depress the 1 and fl keys, respectively.
2)
Dial a
3)
l Station codes run consecutively from 10 through
Dial the telephone number to be stored (16 digits
4)
maximum).** Depress the a key to record the number in memory.
5) Repeat the above steps with every number to be
6)
stored (up to the maximum of 40).
Write down the address codes and telephone num-
bers for future reference.
99.
49.
lift the handset.
lift the handset.
2-digit
automatic dialing code.
(continued)
I-TOSHIBA-
r
AUTOMATIC DIALING (continued)
TELEPHONE NUMBER STORAGE (cont.)
*Repeat this procedure to replace the stored telephone
numbers with new ones. Entering an automatic dialing
code that has already been used will replace the current
telephone number with any new one entered.
““It may be necessary to insert a pause after the trunk
access code to allow for dial tone delay. If so, depress
the
m
access code.
When the * or # tones must be output (for com­puter input service or other use), the Automatic Dialing feature must be disabled to permit manual dialing of
the n and 1 keys. (Applicable only if
keys are not programmed.)
(or
m
) key after entering the PBX
*
AND # TONE DIALING
w
and
7
m
TO OUTPUT * AND # TONES
1) Lift the handset.
2) Depress any available m line key.
3) Dial any desired directory number.
4) To disable the Automatic Dialing feature, thereby permitting the * and # tones to be output man­ually, press the 4 key and then the i key.
NOTE: Only manual dialing will be possible; the special * and
# tones as well as digits 0 ‘L 9 will be output as dialed. The Automatic Dialing feature will be restored when the EKT is hung up or placed on hold.
CALL FUNCTIONS
AUTOMATIC CALLBACK (INTERCOM)
TO USE AUTOMATIC CALLBACK
After reaching a busy or DND station on an intercom
call, you may:
1A)
Dial 1 or 1 for Override (see OVERRIDE).
1 B) Depress the
Callback.
l
Busy tone will stop.
l You will hear dial tone for 2 sec. and then busy
tone again.
2)
Goon-hook. You may make other calls while waiting
for the called station to become available.
3) When the called station becomes idle:
l
Your telephone will ring at a fast rate.
4)
Answer the call within 9 sec. to prevent the callback from being cancelled.
l
You will hear a single tone.
5) Proceed to voice announcement.
6) Proceed with the conversation.
NOTES:
1. You may cancel the request anytime prior to the callback by depressing the
2.If after answering a callback, you hear a busy tone, it means the called party has already received or
originated another call. Your request is not cancelled.
You will be called again the next time the station
becomes idle.
m *key’;;
dial n to set Automatic
m
ke y and dialing 0
m.
AUTOMATIC OFF-HOOK SELECTION
PROGRAMMABLE OPTION
Allows Automatic Off-Hook Selection of either an
intercom (INT) or a CO line.
TO MAKE A CALL
1) Lift the handset
l
You will be connected to the option programmed.
NOTE: If you hear silence after going off-hook, you must depress the
m
key or a m line key before making a
ToSH’=A-
CALL FUNCTIONS (continued)
CALL FORWARD
PROGRAMMABLE OPTION
Allowed intercom
TO SET A CALL FORWARD
1) Depress the
l
CFD LED flashes.
2) Dial the station number to which calls are to be forwarded.
3) Depress
l
l Calls will be forwarded to stored station number.
TO CANCEL A CALL FORWARD
1)
Depress the
l CFD LED goes off.
them
CFD LED on steady.
m
m
only(all
key.
key.
key.
calls will be forwarded).
CALL PICK-UP
TOANSWERACALLTHATISPAGINGOR
1) Lift the handset.
2)
DepressthemkeyanddialaI
ordepressthem
RINGING
iI=
Any CO line ringing
CALL FUNCTIONS (continued)
CONFERENCE CALLS
TO CONFERENCE UP TO THREE STATIONS AND TWO CO LINES, OR FOUR STATIONS AND ONE
CO LINE
Establish a one-CO line call.
TO ADD A SECOND CO LINE
1) Depress the
l
You will hear intercom dial tone.
o
The CO LED will flash at the conference rate.
l
The INT LED will flash at the l-use rate.
2) Select a second CO line and dial the next telephone number.
3) Depress the
l
CO
l
All parties will be conferenced.
“If you receive a busy tone or no answer, return to the
original connection by depressing the original line key.
m
key.
m
key after the party answers.*
LEDs
will flash at the l-use rate.
TO ADD ANOTHER STATION
1) Depress the
l
You will hear intercom dial tone.
l The CO LED will flash at the conference rate. l The INT LED will flash at the l-use rate.
2) Dial the number of the other station.
3) Depress the
l
CO LED(s) will flash at the l-use rate.
l
All parties will be conferenced.
Repeat to add another party:
4)
o Three stations/two CO lines maximum.
l
Four stations/one CO line maximum.
5)
Hang up when conference call is completed.
m
m
key.
key after the party answers.*
a
.
(9
“If
you receive a busy tone or a no answer, return to
the original connection by depressing the
m
(continued)
key.
-ToSH’6A-
CALL FUNCTIONS (continued)
CONFERENCE CALLS (cont.)
TO CONFERENCE UP TO FOUR STATIONS ON ONE INTERCOM LINE
1) Establish a two-station intercom call.
2) Depress
l
l The INT LED will flash at the conference rate.
3) Dial the third station’s number.
4) Depress
l INT LED will flash at the l-use rate.
l
5)
Repeat to add a fourth station.
*NOTES:
1.
If you receive a busy tone or no answer, return to
the original connection by depressing the
2.
The new station will not be conferenced unless the
user lifts the handset or depresses the
them
You will hear intercom dial tone.
them
All parties will be conferenced.
key.
key after the party answers.*
m
m
key.
key.
YTOSHIBA
CALL FUNCTIONS (continued)
DO NOT DISTURB
This feature allows you to prevent incoming calls from accessing your station. You can still make out­going calls.
TO USE DO NOT DISTURB MODE
Depress the
l DND LED will light steady.
TO RELEASE THE DO NOT DISTURB MODE
Depress the
l DND LED goes off.
This feature allows all persons present to hear the
distant party’s responses.
m
key.
m
key.
GROUP LISTENING
With the handset off-hook, depress and hold the
m
key.
l SPKR LED lights and the distant party’s voice is
heard via the but inoperative).
When local response is required:
Release the
l SPKR LED goes off.
l
EKT speaker is silenced.
l
Handset is activated.
Repeat the procedure as required.
m
EKT’s
speaker (handset is off-hook
key.
CALL FUNCTIONS (continued)
HANDSFREE ANSWERBACK
TO RECEIVE AN INTERCOM CALL (HANDSFREE)
1) You will hear a single long tone, followed by the caller’s voice.
l
The INT LED will flash at the l-called rate.
2) Leave the handset on-hook.
3) To assure a private conversation, depress the key.
0 The INT LED will flash at the l-use rate.
4) Speak at a normal voice level in the direction of the telephone.
5) If you depressed the
m
key when the call is completed.
m
key earlier, depress the
HANDSFREE MONITORING
Calls placed on hold by the distant party may be
monitored “handsfree.”
w
16
1) Depress and hold the
2) Place the handset on-hook.
3) Release the
l Sounds from the distant party will be heard via
the
EKT’s
4) Lift the handset to continue the conversation when the distant party returns.
m
speaker.
m
key.
key.
INTERCOM CALLS
TO MAKE AN INTERCOM CALL
1) Lift the handset.
2) Depress the
l
You will hear intercom dial tone.
l
INT LED will flash at the l-use rate.
3) Dial the desired station number.
l
You will hear a single ring tone.
m
key.*
CALL FUNCTIONS (continued)
INTERCOM CALLS (cont.)
4)
Speak when the ring tone ends.
5)
Hang up when the call is completed.
“See also Automatic Off-Hook Selection (using
single-
line EKT).
Tone signalling can be accomplished by dialing 0 after
the station number.
TO RECEIVE
AN
INTERCOM CALL
1) You will hear a single long tone, followed by the caller’s voice.
l
The INT LED will flash at the l-called rate.
2) Lift the handset.
l INT LED will flash at the l-use rate.
3)
Hang up when the call is completed.
ON-HOOK DIALING
(Handsfree model only- see Speakerphone for speaker-
phone E TO MAKE AN OUTSIDE CALL
1) Leave the handset on-hook.
2) Depress any available 19 line key and listen for
3) Dial the desired telephone number.
4) Lift the handset when the distant party answers.*
5)
KTs)
dial tone.
l
CO LED will flash at the l-use rate.
Hang up when the call is completed.
TO MAKE AN INTERCOM CALL
1)
Leave the handset on-hook.
2) Depress the
l
INT LED will flash at the l-use rate.
m
key.
3) Dial the desired station number.
l
You will hear a single ring tone.*
(contimm
F-TOSHIBA
CALL FUNCTIONS
(continued)
ON-HOOK DIALING (cont.)
4)
Lift the handset to converse.
5)
Hang up when the call is completed.
“If
busy tone is heard, depress the
disconnect.
m
OUTSIDE CALLS
TO MAKE AN OUTSIDE CALL
1) Lift the handset.
2) Depress any available m line key.*
l
Listen for dial tone.
l
CO line LED will flash at the l-use rate.
3) Dial the desired telephone number.
4)
Hang up when the call is completed.
*See
also Trunk Queuing
tion (using single-line EKT).
TO RECEIVE AN INCOMING CALL
1) You will hear a ringing tone.
l The CO line LED will be flashing at the CO
incoming rate.
2) Lift the handset.
l
CO line LED will flash at the l-use rate.
3)
Hang up when the call is completed.
andAutomatic
Off-Hook Selec-
key to
18
SPEAKERPHONE
TO MAKE AN OUTSIDE CALL (ON-HOOK DIALING)
1) Leave the handset on-hook.
2) Depress any available m line key.
l
Listen for dial tone.
l
CO LED will flash at the l-use rate.
3)
Dial the desired telephone number.
4) Speak at a normal voice level in the direction of the telephone.
5) Depress the
m
key when the call is completed.
(continued)
CALL FUNCTIONS
(continued)
SPEAKERPHONE (cont.)
TO RECEIVE AN INCOMING CALL
1) You will hear a ringing tone.
2) Leave the handset on-hook.
3) Depress the key of the CO line that is flashing at the CO incoming rate.
l
CO LED will flash at the l-use rate.
4) Speak at a normal voice level in the direction of the telephone.
5) Depress the
TO MAKE AN INTERCOM CALL (ON-HOOK DIAL-
ING)
1)
Leave the handset on-hook.
2) Depress the
l
Listen for intercom dial tone.
l INT LED will flash at the l-use rate.
3) Dial the desired station number.
l
You will hear a single ring tone.
4) Speak at a normal voice level in the direction of
the telephone.
5) Depress the
m
key when the call is completed.
m
key.
m
key when the call is completed.
MICROPHONE CONTROL
The
m
key cuts off the speakerphone’s micro­phone for private conversations. The the status of the microphone:
LED
MICROPHONE
ON
OFF
The
m
key can function in one of two modes.
Your EKT is equipped with the mode that is checked:
0
Momentary-The microphone and accompanying
LED are always ON when the speakerphone is
activated unless the
MIC LED and microphone will be OFF while the
m
key is depressed and return to ON when the
key is released.
m
MIC
LED indicates
ON
OFF
key is depressed. The
(continued)
A
p-TOSHIBA.-q
CALL FUNCTIONS
(continued)
SPEAKERPHONE (cont.)
0
Push-on/Push-off-The microphone and accompa-
nying LED are OFF during on-hook dialing and
ON at all other times while the speakerphone is
activated. They can be switched OFF/ON or vice versa by a momentary depression of the
key. They will then remain in the same state until
the
m
key is depressed again or the call is
terminated.
NOTES:
1.
To change from Speakerphone to handset:
l
Lift handset.
2. To change from handset to Speakerphone:
l Depress and hold the
l
Return handset on-hook.
l Release the
See also Station Security (
m
key.
m
m
key.
key).
m
TONE SIGNALLING
PROGRAMMABLE OPTION
This feature provides ringing on incoming intercom
calls when voice announcing is not activated.
TO MAKE A TONE SIGNAL CALL
1) Call another station via intercom.
l The called party hears ringing while you hear
ringback
2)
Speak to the party when the call is answered.
To make a voice call, dial fl after the station number.
TO ANSWER A TONE SIGNAL CALL
1)
Lift handset or depress the
answerback is inoperative).
2)
Hang up when the call is completed.
tone until the call is answered.
m
key (handsfree
P-TOSHIBA
CALL FUNCTIONS (continued)
TRUNK QUEUING
This feature provides a means for station users to be
placed in a waiting queue for a busy outgoing trunk
group, and to be called back when a trunk in the group
is available. TO USE TRUNK QUEUING
1) Lift the handset.
2) Depress the
l
You will hear intercom dial tone.
l
INT LED will flash at the l-use rate.
3) Dial the desired trunk group access code (or dial and the CO line number) :
4A)
If there is an idle trunk, you will be connected and
can dial the desired telephone number.
l
You will hear CO dial tone.
l
CO LED will flash at the l-use rate.
l INT LED goes off.
4B)
If all trunks are busy, you will hear busy tone.
5) Depress the Callback.
l Busy tone will stop, you will hear dial tone for 2
sec. and then busy tone again.
l You may go on-hook or make other calls while
waiting for a trunk to become available.*
6) When a trunk becomes idle:
l
Your telephone will ring at a fast rate.
l
The CO LED will flash at the l-called rate.
7) Lift the handset within 6 sec. to prevent the call­back from being cancelled.
l
You will hear CO dial tone.**
l
The CO LED will flash at the l-use rate.
8)
Dial the desired telephone number.
9)
Hang up when the call is completed.
m
key.
m
key or dial B to set Automatic
61’
(continued)
P-TOSHIBA-q
CALL FUNCTIONS (continued)
TRUNK QUEUING (cont.)
*You may cancel the request at anytime prior to the
actual callback by depressing the
**lf,
after answering a callback, you hear a busy tone, it
means the trunk has already been seized or received
an incoming call. Your request is not cancelled. You
will be called again the next time a trunk becomes idle.
m
key and dialing 0
CALL HOLD and TRANSFER
CALL HOLDING
TO HOLD A CALL (CO line appears on your station)
While connected to an outside call.
m
key.
l The CO line LED will flash at the l-hold rate.
l
To reconnect the call, depress
hold.
demess
.
themline
1,
the
key on
TO HOLD A CALL (CO line does not appear on your station)
While connected to an outside call, depress the
m
key.
l
The INT LED goes off.
l
To reconnect the call, depress
m
NOTE:
The on-holdreminder tone
termined time. Call Holding will be released automati-
cally if the other party hangs up. When a CO line is
placed on hold, it may be picked up at any station with
that CO line appearance.
keys.
willbe
them
heard within
key and the
aprede-
TOSHIBA,
CALL HOLD and TRANSFER (cont.)
CALL TRANSFER WITH CAMP-ON
This feature allows you to transfer an outside call to
a station that is either idle or busy.
TO TRANSFER A CALL
1) While connected to an outside call, depress the
m
key.
l The CO LED changes to conference flash. l The INT LED will flash at the l-use flash rate.
l Intercom dial tone is heard.
2) Dial the station number to which the call is to be transferred.
3A)
If the called station is idle:
l You will hear a single ring tone.
4A)
Announce the call.
5) Hang up.
l INT LED goes off. l CO LED changes to the l-hold flash rate. l The CO line rings the called station. l CO LED illuminates steadily when the called
station connects with the transferred call.
l If the station fails to answer the call, you will
receive a recall ring after a predetermined time.
38)
If the called station is busy:
l
Busy tone is heard.
4B)
Hang up.
l INT LED goes off. l CO LED changes to l-hold flash rate. l The CO line is camped-on to the called station. l The called. station hears a warning tone. l CO LED illuminates steadily when the station
connects with the transferred call.
1
NOTES:
1.
The Busy Override feature may be used instead of
transfer camp-on.
2.
The call will recall you and camp-on is cancelled if
the station does not pick it up within a predeter­mined time. Inform the caller of the situation, and repeat the procedure (if necessary).
(continued)
CALL HOLD and TRANSFER (cont.)
CALL TRANSFER WITH CAMP-ON (cont.)
3. You may reconnect to a transferred line (anytime before it is answered) by depressing the appropriate
m
key.
TO ANSWER A TRANSFERRED CALL (if your sta­tion is idle)
1) Voice signalling: a) You will hear a single long tone, followed by
an announcement.
l The INT LED will flash at the l-called rate.
b) Acknowledge the announcement.
c)
When the transferring station hangs up, you
will hear a ringing tone.
l
The CO LED changes to the l-called flash rate.
d) Depress the appropriate m key.
l The CO LED changes to the l-use flash rate.
NOTE:
If your EKT has the Ringing Line Preference feature, you may depress the instead of depressing the m key.
m
key or lift the handset
2) Tone signalling: a) You will hear intercom ringing.
l
The INT LED will flash at the l-called rate.
b)
Lift the handset (or depress the
l
The INT LED changes to the l-use flash rate.
c)
Speak to the transferring station.
d) You will be connected to the outside call when
the transferring station hangs up.
l
The INT LED goes off.
l
The LED of the transferred CO line changes
to the l-use flash rate.
NOTE: If your EKT has the Ringing Line Preference fea-
ture, it is not necessary to depress the
before lifting the handset or depressing
m
m
m
key).
key
key.
(continued)
C-TOSHIBA
CALL HOLD and TRANSFER (cont.)
CALL TRANSFER
TO ANSWER A TRANSFERRED CALL (if your sta-
tion is busy)
1) You will hear a 1-sec. warning tone.
l The outside call is camped-on your station.
*The CO LED flashes at the l-hold rate.
2) You have several choices: a) Depress the appropriate
l The existing call will be terminated. l The new line will be answered and its LED
changes to the l-use flash rate.
bl) Hang up.
WITH
CAMP-ON (cont.)
m
key.
l The existing call will be terminated. l The camped-on line will ring at your EKT. l The CO LED changes to the l-called flash rate.
b2)
Depress the (9 key to answer the call.
*The
CO LED changes to the l-use flash rate.
cl) Depress the
CO line).
aExisting oThe
camped-on line will ring at your EKT.
m
key (if conversing on a
CO call will be put on hold.
l The CO LED changes to the l-called flash rate.
c2)
Depress the m key to answer the call.
*The CO LED changes to the l-use flash rate.
NOTE:
If
your EKT has the Ringing Line Preference feature, you may depress the instead of depressing the m key.
m
key or lift the handset
CALL HOLD and TRANSFER (cont.)
EXCLUSIVE HOLD
(CO line must appear on your station)
While connected to an outside call, depress the
m
NOTE: When a CO line is placed on Exclusive Hold, it may not
be picked up by another station.
On an optional basis, your system can function with two or three ringing patterns. If three patterns are selected, they are designated DAY, DAY 2, and NITE.
If only two patterns are selected, DAY and
designations are used.
l In both cases, different ringing patterns are chosen by
sequential depressions of the m key on station 10.
l The active pattern is shown by the state of the NT
LED as follows:
key twice.
l The CO line LED will flash at a fast (10 IPS) rate. l To reconnect the call, depress
thealine
key on
hold.
NIGHT TRANSFER
PROGRAMMABLE OPTION
NITE
DAY
DAY 2
NITE
Three-pattern
OFF
FLASH
ON ON
Two-pattern
OFF
N/A
TOSHIBA
MESSAGES
MESSAGE WAITING
PROGRAMMABLE OPTION
1) The Message Center calls the station on intercom.
l If no answer, depress the l Message Center EKT. This causes the
LED on the called station to illuminate.
l
MW/FL
go off when the connection is broken).
2)
Called station user lifts handset and depresses the
m
and
l
After receiving the message(s), hang up.
3) To clear the depress the
4) To clear the call station and depress the
LED at Message Center illuminates (will
m
keys.
MW/FL
m
MW/FL
LED at the called station,
key.
LED from the Messaae Center.
m
m
key twice.
key on the
MW/FL
I
PAGING
TO PAGE
1) Lift the handset.
2) Depress the m key and dial the following:
mm=
All Call
iI=
Group
ID=
Group
Pi=
Group
Group All Call
FvtPrnnl Pans
-*.*.,.
3)
Mak!“your
and repeat it.
4) Hang up when you have completed your announce­ment.
“Programmable Option
#1 #2 #3 #4
!with
External Page)*
..-. . .-a-
announcement in a normal voice level
I
MESSAGES
(continued)
STATION-TO-STATION
MESSAGE WAITING WITH LCD
1)
Lift the handset.
2)
Dial the desired station number.
l If no answer (busy or DND), depress the
key. This causes the station to flash.
l The called station’s LCD will display the calling
station number.
3) Called station user depresses the m and keys to return the call.
4) To clear the depress the
5) To clear the depress the , dial the station number and depress the
NOTE: Up to four Message Waiting displays may be stored on the LCD; the station number in the left most position will be called when the the station numbers, depress the i key.
MW/FL
m
MW/FL
m
m
LED at the called station,
key.
LED from the calling station,
key is depressed. To rotate
key on the called
m
m
MISCELLANEOUS FEATURES
ACCOUNT CODE RECORDING
On some calls, you may be required (forced) to dial an
account code before dialing an outside number. On other calls, you may wish to record an account number voluntarily after either dialing an outside number or
receiving an incoming call. The code you enter will be
recorded on the Station Message Detail Recording
(SMDR) printout with the details of your call.
TO RECORD A FORCED ACCOUNT CODE
1) Access a CO line.
l You will hear dial tone.
2)
Dial
the-
l Dial tone disappears as you dial the first digit. l You will hear dial tone as you depress the last
digit.
3) Dial the outside directory number.
TO RECORD A VOLUNTARY ACCOUNT CODE
1) An incoming or outgoing call is in progress.
2)
Dial
lim
l The other party has been put on hold.
3) Dial the---digit account code on the dial pad.
l You will be reconnected when you dial the last
digit.
4) Resume your conversation.
-digit account code on the dial pad.
on the dial pad.
NO
TES:
1.
Unless you dial the correct number of digits, you will
not receive dial tone (forced) or be
reconne,cted
(voluntary).
2.
With Forced Account Code, any digits dialed after the code will be treated as part of the outside direc­tory number.
3.
With
VoluntaryAccount
Code, any digits dialed after
the code will be heard as tones by the other party.
MISCELLANEOUS FEATURES (cont.)
ALARM
A station an optional Door Phone Control Unit and alarm system to cause a signal in the system. Depressing the
key resets the alarm signal in the system.
lo-only
programmable option used with
m
m
BACKGROUND MUSIC (BGM)
If Music-on-Hold is available on your system, you may listen to background music via your station’s speaker by depressing the ume with the control on the lower right side of your
EKT.
m
key. Adjust the vol-
DIRECT STATION SELECTION
m
and
w
KEYS (HOTLINE)
A programmable option that allows up to two stations
to be dialed directly by depressing the
key. The key’s LED also shows the status that station. If connected to a CO line, depressing this key will put the party on hold. Transfer the call as you would normally by voice announcing or camping on.
DOOR LOCK
Depressing the
nected to a door lock or similar device.
w
key controls a switch con-
r;nm
m
or
(busy/DND)
m
of
-TOSHIBA-m
MISCELLANEOUS FEATURES (cont.)
DOOR PHONE
TO ANSWER THE DOOR PHONE
1)
You will hear a distinctive ringing tone.
2) Lift the handset.
l The INT LED lights.
l
You are connected to the door phone.
3)
Hang up when the call is completed.
TO CALL/MONITOR A DOOR PHONE
1) Lift the handset.
2) Depress the
l
You will hear intercom dial tone.
l
INT LED will flash at l-use rate.
3) Dial the desired number: Door phone A = Door phone B = Door phone C =
l
You will
4) Hang up when the call is completed or when you no longer wish to monitor the door phone.
m
key.
11
an
11
not
hear a warning tone.
TO USE A DOOR PHONE
1) Depress the button.
l
You will hear a distinctive ringing tone.
2) When answered, speak at a normal voice level in the direction of the door phone.
OVERRIDE
TO INITIATE A BUSY OVERRIDE SIGNAL
After reaching a busy station, you may signal that station that a call is waiting by dialing 1 .
l
A tone signal will be heard at the busy station.
TO OVERRIDE DND (PROGRAMMABLE OPTION)
After reaching a DND station, you may signal that
station that a call is waiting by dialing 1 .
*A
tone signal will be heard at the DND station.
(continued)
F,-TOSHIBA-9
MISCELLANEOUS FEATURES (cont.)
OVERRIDE (cont.)
TO INITIATE EXECUTIVE OVERRIDE (PROGRAM-
MABLE OPTION)
After reaching a busy station, Executive Override allows you to enter an established conversation by dialing 1.
l A tone signal will be heard prior to entering the
conversation.
PRIVACY/NON-PRIVACY
PROGRAMMABLE OPTION
In a non-private system, the
other stations from breaking into an in-progress CO
line call.
Depress the
l
PRV LED goes on.
l
Your station has CO line privacy.
m
key.
M
key prevents
STATION SECURITY lirilili]
PROGRAMMABLE OPTION
The
m
key allows a station to turn its micro­phone off/on while idle. Handsfree answerback is inoperable while the microphone is off.
1) Depress the
l
MC0
o Microphone is turned off.
2) Depress the
again.
l
MC0
m
key.
LED lights.
m
key to turn the microphone on
LED goes off.
32
IToSH’6A-
MISCELLANEOUS FEATURES (cont.)
TONE/PULSE SENDING
PROGRAMMABLE OPTION
In some areas, CO line calls must be made using rotary-dial pulses. In order to access remote equipment requiring tones in these areas (such as automatic tellers
or answering machines), you must change to DTMF tone sending after you have dialed the outside directory number.
Depressing the
status of the CO line in use: TONE LED ON indicates
DTMF tones are output; LED OFF indicates Dial Pulses
are output.
TO CHANGE TO TONE SENDING
1) After you have dialed a telephone number and the call is in progress, depress the
*The
TONE LED goes on.
l Depressing the dial pad keys will cause DTMF
tones to be transmitted.
2) To switch back to rotary-dial pulse transmission, depress the
l The TONE LED goes off.
l Depressing the dial pad keys will now cause
rotary-dial pulses to be transmitted.
m
m
key changes the outpulsing
n;m3
key.
key again.
LIQUID CRYSTAL DISPLAY
Your EKT is equipped with a 32-character Liquid
Crystal Display (LCD), consisting of two rows of 16 characters each. In its idle state, the lower 16 characters give you an accurate desk clock and calendar combina­tion. When you have an outside call in progress, an
Elapsed Time display gives a constant reminder of the call duration. In addition, a variety of information
displays make your call handling more efficient.
All display functions occur automatically as call
processing proceeds.
possible; that is, the display can be shifted between
Date/Time and Elapsed Time display by depressing
the i (or
CO line call.
m
Only one manual operation is
if equipped) key during an active
,
NOTE:
The upper row of 16 characters and the three function keys to the right of the display are reserved for future use.
SUMMARY OF LCD FUNCTIONS
Type
A) Date/Time Idle Telephone
1-01
Erl
12-06
The Date/Time is adjusted on a
Note:
system-wide basis by station 10.
(SCRL,
When Displayed
PAGE, MODE)
(continued)
TOSHlBA~-q
LIQUID CRYSTAL DISPLAY (continued)
13) CO Line Number
1) Incoming Call
2) When call is answered, display shifts to the right.
I
1
3) Outgoing
c-31
C) Dialed Number
1) CO Line
2) Intercom Line
D
Incoming CO call - if your EKT is programmed for incoming ringing on that CO line.
Transferred CO call - CO line is transferred in the ringing state by another station.
Camped-on CO call - CO line was camped-on your busy EKT and rings in when EKT is idle.
Hold recall - automatic recall of
1
a line on hold. Trunk Queuing - when a line is
being offered by the trunk queuing feature.
Outgoing CO line call - when a
CO line is selected prior to dialing. This display will be re-
placed by the dialed number when dialing commences.
The digits are displayed as a
number is dialed on a CO line or Intercom using:
l
Manual Dialing
l Automatic Dialing
l
Repeat Last Number Dialed
l
Saved Number Redial
NOTES:
1. If
the number was dialed on a CO line, the display will
automa tically
change from
Dialed Number to Elapsed
Time after a preselected per-
iod of time.
(continued)
~-TOSHIBA-~
LIQUID
CRYSTAL DISPLAY (continued)
2. On a CO line call, the dis­play can be forced to change
from Dialed Number to Date/
Time by depressing the (or
m )
key and then to
the Elaosed Time
anothe;
m
depression oi
key. Repeated i / key depressions will then alternate the display between Date/Time and Elapsed Time.
D)
Elapsed Time Displayed during an active in-
coming or outgoing CO line call.
After a preselected timeout, the
(
Elapsed Time display will appear in place of the CO line number (incoming call) or dialed number (outgoing call). The time accu-
mulates from the moment the
m
key is first depressed. The maximum call duration regis­tered is 10 hours.
dis&av
the a/
i
bv
m
36
E)
Calling
Intercom
/L-lQ
Number-
NOTE:
The display shows Elapsed Time
for 15 sec. after the call is ter-
minated and then changes ma
tically
to Date/Time.
auto-
Displayed during the following
conditions:
l Incoming intercom call when
your station is idle.
l Busy Override when your
sta-
tion is busy.
l Automatic Callback-Intercom. l Door Phone. l Call Pick-up. l DSS key call.
(continued)
TOSHIBA
7
LIQUID CRYSTAL
F)
Conference
j
G)
Automatic Dialing
I
Programming
HI
Automatic
Callback
1)
Callback
I
2) When the call is answered by the called party, the display shifts to the right.
(ACB)
DlSPlA
When you set up a two-CO line conference, both CO line num­bers will be displayed until the display switches to Elapsed Time. The Elapsed Time shown will be for the first line in the confer­ence.
Display verifies the data as it is entered. i and 1 or and
m
by the # and w symbols, respectively.
When a callback rings your
station, you dialed will be displayed.
I
,Y
(continued)
m
keys are displayed
the station number
i
I)
Call Forward
I)
Call to a forwarded
station.
2) Receive a forwarded call.
Called station number and sta­tion number it was forwarded to are displayed.
Calling station number, followed by station number called are displayed.
(continued)
LIQUID CRYSTAL DISPLAY (continued)
J)
Recalling Station When a transferred call goes
unanswered, it will recall to the station that transferred The display will show the CO
line number and the station number to which it was originally transferred.
DATE/TIME ADJUSTMENT
This operation is possible from station 10 only.
1) Handset on-hook.
2) To set date: a) Dial
b)
Dial in date (year/month/day) in the format
c)
Depress the 1 (or
3) To set time: a) Dial b) Dial in time (hour/minute/second) in 24-hour
c) Depress the 1 (or
ipafl
(or
m,m
YYMMDD. Enter a leading 0 for single-digit month and day.
1181
(or
m=Bi
clock format HHMMSS. Enter a leading 0 for
single digit.
m )
m )
11).
key.
key.
).
it.
3
AtoZ
KELLATRONICS, INC.
!:k[:mB:I:I:f:
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*
*
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