Get ready to install Toshiba’s Stratagy DK,
available! To make this installation go
complete both sides of this checklist:
0
Whenever handling Stratagy DK,
1
Do you know
how to handle
Stratagy DK?
Ha&/e it wit/~
loving
care and it will last a
long time.. .
2
Do you have
everything you
need?
Need more details?
They’re inside the
ins talla tion guide.
wrist strap (included);
the unit by its edges.
your body, even your own body oils can damage Stratagy DK.
a
Never drop or jar Stratagy DK!
extremely sensitive
installation.
D
Temperature changes greater than
Stratagy
there is such a temperature variation.
1
LJ
What comes shipped:
loaded operating software, documentation package and the antistatic wrist strap. Make sure nothing is missing or damaged.
IJ
Local Administration?
DOS
580KB free RAM. You’ll need a
Toshiba’s SG-ADMCBL cable to connect your PC to
Stratagy DK.
a
Remote (modem) Administration?
software (up to 9600 baud) with Toshiba’s SG-FMOD modem or
a Hayes-compatible, 14.4 baud,
Stratagy
a
You can also use Stratagy
modem and administrate through its phone connection.
smoothly, before
6.2,5MB
one of the most efficient voice processing systems
DK’s
hard drive. Wait 24 hours before installation if
hard drive space, 3.5” 1.44 floppy drive, and
DK’s
serial Port 2; don’t forget the g-pin serial cable.
doing
anything else,
always wear the anti-static
keep the strap by the unit.
Remember that electrostatic charge from
The unit’s hard drive is
to dropping or excessive force during
20-F
Stratagy DK comes complete with
You’ll need a portable/desktop PC with
g-pin
null-modem serial cable or
Use Stratagy Admin
V32.bis
DK’s
internal (soft) 2400-baud
please read and
Always
cause condensation on
modem connected to
hbld
pre-
3
Is Strata DK
ready?
See the Strata DK
lnstalla
Maintenance and
Programming
Manuals for details
on a specific Strata
DK product.
tion
/
D
Make
wo.rks
works with
CJ
Always program Strata slot assignments
Stratagy DK. Use these slot assignments:
Be sure to set code 31
a
Stratagy DK
All Strata
rJ
Open Disconnect from the CO, use Program 15 to enable.
a
Always remember
powering down Strata DK.
sure
Strataov
with all DKG4/DK280 and DKl
DK24/DK56/DK96
DK424:
RSIU
51,57,
DK260:
an
DK16e/DK16:
in the
DK24/ DK56/ DK96: use any slot after slot 01.
use a universal slot, starting with slot 12 or 13 if an
is in slot 11; never use slots
58,67, 68, 71, 77, or 78.
use any universal
RSIU
is in slot 11 (R3 or higher); never use slots 31 or 51.
DK16e)
will be installed.
DK’s:
DK is compatible with your Strata DK: It
6e/DK16
with Release 4 software.
before
27,28,31, 37,38,47,48,
slot, starting with slot 12 or slot 13 if
use any expansion cabinet slot
that takes an eight-port
in
Program 03 for the slot where
if receiving Calling
to
shut down
Stratagy software
card.
Party
systems. It also
installing the
(except slot 18
Control (CPC) or
before
Loop
Is Strata
DK%
DTMF tone
detection
enabled?
5
Do you want to
activate the DSSl
Busy Lamp
feature?
Strata DK needs to recognize Stratagy
a
rl
Make sure an RRCS is installed in the
L-l
K4RCU3
DK96.
Run Program 03 and assign these code(s) where the DTMF
receiver is installed:
DK424/DK280 (RRCS
94 for slot 00.
DK16e (K4RCU3):
DK24/DK56/DK96
m
Make sure a PDKU card is installed that is currently (or can be)
programmed for a DSS Console.
DK424/DK280:
numbered cabinet make sure the PDKU is in a lowernumbered slot in the same cabinet. When installing in an
even-numbered cabinet, the PDKU must be in a lowernumbered slot in the
DK16e:
DK24/DK56/DK96:
a
Set code 64 using Program 03 for the PDKU slot.
a
See the installation guide to program Stratagy DK for this option.
in the
set slot 11 in’the Base Cabinet to code 64.
DKl 6e/DK16,
code 92 for slot 00.
(CRCU): code 92 or 93 for slot 00.
When installing Stratagy DK in an
orecedino
the PDKU must reside in slot 01.
or CRCU in the
installed on the RCTU): code
odd-numbered cabinet.
DK’s
DTMF signaling.
DK424/DK280,
DK24/DK56/
a
odd-
92,X3,
or
6
Are you going to
have SMDI?
7
Want to synch.
Stratagy DK
system time
with Strata DK?
8
All set?
Just a few more
things...
a
DK424/DK280: SMDI
higher.
D
Make sure a
Set code 43 in Program 03 for
cT
for
RSIUIRSIS.
a
The
PIOU/PIOUS/RSSU/RSIU
Stratagy DK. Install a serial cable between the two.
#
You’ll need an LCD telephone physically installed on Strata DK;
make sure it’s on the first port of the PDKU card (defined in Step
5 above).
Don’t forget to wear the anti-static wrist strap during handling.
Be sure Stratagy DK has a jumper installed on J4.
If you are using an internal modem in the portable/desktop
computer, remember that Stratagy Admin only works with COM
1 and 2, not COM 3 or 4.
Do not write over the Stratagy Admin subdirectory on your
remote PC when installing the Stratagy Admin
you received. Always retain previous versions of Admin.
a
Make sure your
l&M
Manuals
guide before installing.
D
Remember to back up your database after installation.
PIOU/PIOUS/RSSU/RSIU
are handy.
is only available on a
PlOU/PIOUS/RSSU
card must be located close to the
Strata I&M/Programming Manuals
Be sure to read the entire installation
“B”
processor or
card is available.
VSA.2G
or code 49
and Stratagy
version
If
you
hg-vg.<ead
and completed this checklist, installation will be a breeze!
Read Through this Installation Guide First..
Program
Shut Down the
Install the Stratagy
Verify Stratagy
Verify that Voice Playback, Basic Auto Attendant and Ports
are Functioning
Connect Portable/Desktop Computer to
Load Stratagy
Configure Stratagy
Access Stratagy
Configure Stratagy
Program the Mailboxes
Application Programming..
Stratagy DK Maintenance
Stratagy DK System Configuration Parameters - Definitions and Settings...2
3
8
9
10
10
16
2
7
9
13
0
ii
Stratagy DK Installation Guide April 1997
Stratagy DK
The Stratagy DK voice processing circuit card (see Figure 1 for a photograph) supports up to 8
ports, provides up to 24 hours of storage and is installed in the card slot of a Strata DK Base or
Expansion
The supported systems and recommended
software versions are:
+
Strata
+
Strata
+
Strata
The Stratagy DK requires Stratagy Admin
software, installed on a separate
compatible portable/desktop computer, for
local or remote administration and
maintenance. With the release of the
Stratagy DK, a new enhanced version of
Stratagy Adrnin
This enhanced version provides new
utilities, explained in detail later in this
Guide, for configuring and maintaining the
Stratagy DK.
Cabinet/KSU.
DK424/DK280 DK16e/DK16 DK24/DK56/DK96 -
(VSA.2G)
all releases
all releases
Release 4
IBM-
is available.
Voice mail integration is provided by
Strata DK in-band
Strata DK424 and DK280 can also provide
integration using the Simplified Message
Desk Interface (SMDI) output of the PIOU,
PIOUS, RSSU, RSIU, or RSIS SMDI port.
(DTMF)
integration.
What’s New?
Internal Modem
The Stratagy DK has an internal (soft) modem that operates at up to 2400 baud and can be
used for remote maintenance.
Enhanced Stratagy Admin Software
With the release of the Stratagy DK, a new version of Stratagy Admin
This new version provides enhanced abilities for configuring and maintaining the
Figure 1
Stratagy DK Hardware
Components
(VSA.2G)
is available.
Stratagy DK Installation Guide April 1997
1
What’s New?
Stratagy DK. Some versions of the Stratagy
Stratagy system software (see Table 1).
Parameters
Because of the unique nature of the interaction process between the Stratagy DK and
Strata DK, four new parameters have been added for use exclusively with the Stratagy DK
(see Table 5 for the definitions and settings for these parameters).
Admin
Table 1
Stratagy DK System
Software Version
VDK.2G
’
Stratagy 4 Lite
Admin
forming mailbox programming on the
Stratagy 4 Lite (version V4
ity will be available with Stratagy 4 Lite Release 3 software.
Stratagy Admin Compatibility
V4.2E
software does not support some of the utilities available in
VSA.2G’s
new menu selection called Tools (see Page 2). If ONLY per-
2E),
Admin
Compatible Stratagy Admin
Software Version
VSA.2G
VSA.2G
software are not compatible with the
can be used. Total compatibil-
+
+
+
+
Main Menu
Starting with
selection, called Tools, and the time display (in the upper right corner of the menu) has an
additional feature exclusive to the Stratagy DK. The time display now indicates whether the
Stratagy DK is synchronized with the Strata DK KSU (KSU time) or is running on its own
system clock (standard, daylight savings).
Tools
Tools includes the following selections (see Figure 2):
+
+
+
+
console-slot-id:
&s-active:
designates the PDKU slot. Stratagy
uses*this
slot for
DSSACD
status.
tells the Stratagy DK to retrieve BLF busy station information for the assigned
DSS Port field located on the Users Menu - Options screen (see Step 12 “Program the
Mailboxes” on Page 22 for information on programming the field).
ksu-time:
synchronizes Stratagy
DK’s
system clock with the system clock of the
supporting Strata DK telephone system.
trace-cap: defines the size of the trace file in kilobytes.
VSA.2G
Backup Utility
Upgrade Utility
Toshiba Plug and Play
Retrieve Trace File
Admin, the Main Menu has been changed to include a new menu
+
Restore Utility
+
Telephone System Configuration
+
Stratagy System Configuration’
+
Filecopy’
’
Functions supported by the
2
Stratagy
4
Lite (V4.2E).
Stratagy pK ‘Installation Guide April 1997
Strategy DK
-
What’s New?
For complete details on Toshiba Plug and Play, Telephone System Configuration, and Stratagy
System Configuration, see Step 11 “Configure
Stratagy
DK” on Page 16. For details on the
remaining selections, see Step 14 “Stratagy DK Maintenance” on Page 25.
Backup Utility
Restore Utility
Upgrade Utility
Edit Telephone Systems Dial Codes
Edit System Integration Patterns
T&IsM&u
-(sek@ yenti item)
,.:
., :
-
2080
Figure 2
Stratagy DK System Time
Using the
system clock of the supporting Strata DK telephone system. Setting-this parameter to true,
disables
this feature is enabled.
Stratagy System
Configuration
Retrieve Trace File
Filecopy
Navigating theTools Menu
hu-time
the
daylight-saving-time parameter. The Main Menu screen displays KSU time when
parameter, you can synchronize Stratagy
Parameters
-
Strata DK424
-
Strata DK424 WI
-
Strata
-
Strata
-
Strata
.
-
Strata DK16
DK’s
system clock with the
DK280
Strata DK280 wl
DK16e
DK16e w/ SMDI
SMDI
SMDI
Note
An LCD telephone must always be physically installed on the first port of the PDKU
card (defined in console-slot-id parameter).
Stratagy DK Installation Guide April 1997
3
What’s New?
--
-_------
Users Menu - Options Screen
You’ll notice some changes in the User Menu - Options screen. The changes (see Figure 8)
are:
+
A new field called DSS Port has been added. This new field replaces the Alternate Rate
feature, which is not available with the Stratagy DK.
+
The Message Volume feature, although displayed on the screen, is not supported by the
Stratagy DK.
DSS Port
The
DSS
Port field corresponds to the “physical” port number of a Strata DK station. This field
enables the Stratagy DK to monitor the Busy Lamp field of a DSS console port to determine if
the station is busy before attempting to transfer.
Tokens
AS with all Stratagy systems the Stratagy DK retains all of the robust application programming
that is provided by tokens. Some new tokens are available exclusively for the Stratagy DK.
They are:
+
KM - Enables a portable/desktop computer’s modem to communicate with the
Stratagy DK internal modem (2400 baud) by sending the call to User ID 993.
---_---
Stratagy
DK
Features
4
KT( ) - Directs calls to a designated User ID when:
+
DSS function is active
+
DSS port is assigned in the “answering” mailbox
+
Night Transfer on the DSS console is ON.
(dss-active
= true)
Busy Station Identification
The Busy Station Identification feature enables the Stratagy DK to determine if a station is
“busy” without performing a “hook-flash” and transfer. Stratagy DK “reads” the data of a DSS
console and knows instantly if the station is busy or in Do Not Disturb (DND).
A station in DND mode signals a “busy” condition to a DSS console. DND and busy are
processed the same way by
To use this feature you must configure
program the new
DSS
install/program a PDKU as the DSS console (see
Important!
Once the
parameters and the DSS
first
re-start conjigures the DSSparametersQield. The second re-start “loads” the
DSS
parameters/$eld
the
Stratagy DK (i.e., the Busy chain is executed).
the
new console-slot-id and
&-active
parameters,
Port field (see Step 12 “Program the Mailboxes” on Page
DSSBusy
“DSS/Busy
Lamp feature has been programmed using the two
Portjield,
Stratagy DK must be re-started two times. The
Lamp Feature” on Page 7).
into active memory.
22),
and
Night Transfer Alternate Routing
Using the new KT( ) token, a new feature called Night Transfer Alternate Routing is now
available. The feature monitors the DSS Night Transfer key in order to activate the
KT( )
token for alternate routing applications.
-
4
Stratagy
DK
installation Guide April 1997
Stratag)r DK
--
Limiting
Trace is a diagnostic tool that is designed to assist you in troubleshooting Stratagy’s activity.
To log the trace data, you can use a text file called TRACE.OUT. The size of the trace file can
be configured using the new trace-cap parameter, which defines the size of the trace file in
kilobytes. When the size of the trace file reaches the setting limit, the existing file is
overwritten, beginning with the oldest record.
Installation
You will be handling the Stratagy DK when it is most fragile - unpackaged and exposed. The
Stratagy DK, if handled properly, will give long, reliable service. To insure that the unit is not
damaged during installation or maintenance, follow these precautions.
CAUTION!
Damage may not always be immediately evident (e.g., no physical damage on the outside
of the unit) and system failure may result weeks or months later.
.
Handle the Stratagy DK with care. Mechanical shock from dropping, shaking,
excessive force when seating the board into the slot, rocking a connector on or other
activities can severely damage the disk assembly or the disk’s printed circuit board.
theTrace
File Size
Step I :
Step 2:
.
Wear the anti-static wrist
with the Strata DK cabinet. An electrostatic charge from your body can damage the
hard drive or other circuitry permanently.
.
Hold the
Pressure on the printed circuit board or contaminants from your hands (e.g., skin oil,
food particles, hand lotion) can cause component failure.
Stratugy
DK by the edges or the strap and never touch the board’s surface.
strap included in the package. It can also be re-used and left
*
Read Through this Installation Guide First
Before starting the installation, read through these instructions thoroughly. Important
information is included in this Guide that is crucial to a successful installation.
Program the Strata DK
Note
To the Strata DK processor, the Stratagy DK functions as an analog card
there are some special program settings required for the Stratagy DK (e.g.,
the Strata DK should be programmed just as it would for any external voice mail system that is
to be connected to it.
The following instructions are based on the Stratagy DK being installed in a preexisting Strata DK. If the Strata DK is a new installation, see First Programming in
Chapter 1 -
Overview
of the Strata DK Programming Manual for more information.
(RSTU).
DSS/BLF
Although
feature),
Stratagy DK Installation Guide April 1997
5
Installation
Stratagy DK
-
-
Important!
The
Strata DK
may
need to be reset to initialize some Strata programming
assignments. It is important that
~014
make all such assignments before installing
the Stratagy DK.
1.
Using Program 03-Flexible PCB Slot Assignments set/verify the following slot
assignments:
.
Set code 31 for the slot where Stratagy DK is installed (see Step 4
t
Enable the Strata DK to receive DTMF
.
For
DK424/DK280:
Set codes 92, 93, or 94 for slot 00 for the RRCS installed on
signalling
from the Stratagy DK:
).
the RCTU.
l
For
Note
DKl6e/DK16:
4
For DK24,
l
Set code 64 for the slot where the PDKU resides. Stratagy DK will monitor this slot
for the
For
l
If SMDI is desired with the Strata
43 or
DSS/Busy
DK16c/DK16:
RSWRSIS
DK56,
Set code 92 for slot 00 for the
K4RCU3.
DK96: Set codes 92 and 93 for CRCU.
Lamp feature (see “Busy Station Identification” on Page 4).
slot 11 in the Base Cabinet must be set for code 64.
DK424/DK280:
Set
PIOU/pIOUS/RSSU
for code 49 to enable the SMDI port (see Program 76 if installing
RSIU or RSIS SMDI port).
2.
Program the Strata DK system for voice mail integration. See the Strata DK Programming
Manual for details.
for code
Step 3:
Step 4:
Shut Down the Strata DK
N
Turn off the main power switch to the Strata DK system.
install the Stratagy DK
CAUTION!
1.
Locate the proper slot for the Stratagy DK (see Table 2).
2.
Insert the card into the appropriate slot, and apply firm, even pressure to ensure proper
mating of connectors. Do not hit the board for proper seating. This may damage the
Stratagy DK components.
See cautions under Step 1 on Page 5 before proceeding.
--
..- .._,_ ~
6
Stratagy DK
Installation.Guide
April 1997
Stratagy DK
Installation
Table 2
Stratagy DK Slot Assignment
DK424
Note
install the card in a universal slot starting with slot 12 (if a PDKU or PEKU is in slot
RSIU is in slot 11)
Important! Do not install the Stratagy DK in slots 27,
To enable end-to-end signaling, ensure that an RRCS -4, -8 or -12 is installed on the RCTU, and verify
that the RCTU code in Program 03 is for RRCS operation.
DK280
hlpOt’kNlt!
Note
FDKU
card that the Stratagy DK will monitor (see Figure 3)
DK280 (R2) -install the card in any universal slot (except slots 31 and
Base Cabinet.
DK280 (R3 or higher) - install the card in any universal slot (except slots 31 and
slot 12 (if a PDKU or PEKU is in slot 11) or slot 13 (if a RSIU is in slot 11)
DK280 (All releases) -To enable end-to-end signaling, an RRCS -4, -8 or -12 must be installed on
the RCTU. Verify that the RCTU code in Program 03 is for RRCS operation.
DK~~t59D~i6
Install the Stratagy DK in any slot in the Expansion KSU where an eight-port card can be inserted. For
DKl6e,
all possible configurations.
For the
the
For the DSS/BLF feature, the Stratagy DK must reside in a higher-numbered slot than the
see Tables 2-7-2-l 3 in Chapter 2 - DK’t6e Configuration
DSSIBLF
PDKU
71, 77, or 78.
The Stratagy DK does not function when installed in slots 31 or 51.
:;.:;,:;5<.,1
.~
feature, the Stratagy DK must reside in a higher-numbered slot than
card that the Stratagy DK will monitor (see Figure 3).
28,
.
‘:.::.i:-:;:
37, 37,
:.-I‘
:
38,
47, 48, 57, 57, 58, 67, 68,
51),
starting with slot 12 of the
irJ
the
Strata
11)
51),
starting with
DK
/&Ad Manual
or
slot 13
(if a
for
Important!
A K4RCU3 must be installed in the Base KSU to enable end-to-end signaling