Toshiba SCS User Manual

SCS
Surveillix C entral Station Software
UserManua l
Pleas ecarefully r eadtheseinstructionsbefore using th isprod uct. Save thismanual f or futureuse.
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EXPLANATION OF GRAPHICAL SYMBOLS
WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or
loss of information.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVE R (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
TECHNICIAN NOTES
WARNING: Only authorized technicians trained by Toshiba should attempt to repair this DVR unit. All troubleshooting and repair procedures that may be shown are for reference and minor repair only. Because of the complexity of the individual components and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. And any indications of component replacement or printed wiring board modifications may void any warranty.
WARNING: TO REDUCE THE RISK OF ELECTRICAL SHOCK OR DAMAGE TO THE EQUIPMENT:
DO NOT DISABLE THE POWER GROUNDING PLUG. THE GROUNDING PLUG IS AN IMPORTANT SAFETY FEATURE.
PLUG THE POWER CORD INTO A GROUNDED (EARTHED) ELECTRICAL OUTLET THAT IS EASILY ACCESSIBLE AT ALL TIMES.
DISCONNECT THE POWER FROM THE COMPUTER BY UNPLUGGING THE POWER CORD.
NOTES:
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TABLE OF CONTENTS
INTRODUCTION ............................................................................................................................................................ 1
Product Description ................................................................................................................................................... 2
PC Requirements ...................................................................................................................................................... 2
Recommended Requirements for 1-10 DVR Connections ................................................................................... 2
Recommended Requirements for 11-50 DVR Connections ................................................................................. 2
Installing the SCS Software ....................................................................................................................................... 3
Running the SCS Software ....................................................................................................................................... 3
Logging in ............................................................................................................................................................. 3
Register SCS ............................................................................................................................................................. 4
Register Online ..................................................................................................................................................... 4
Register by Phone ................................................................................................................................................ 5
SCS BASICS ................................................................................................................................................................. 7
Connecting to a DVR ................................................................................................................................................. 8
Viewing Video ....................................................................................................................................................... 8
Moving Cameras .................................................................................................................................................. 8
Remove a Camera ............................................................................................................................................... 8
Main Display Screen ................................................................................................................................................. 9
Connection List ..................................................................................................................................................... 9
Shortcut Lists ...................................................................................................................................................... 10
Hot Spot ................................................................................................................................................... 10
DVR Options ....................................................................................................................................................... 11
Camera Options ................................................................................................................................................. 11
Main Display Toolbar .......................................................................................................................................... 12
Live Display ............................................................................................................................................................. 12
Live Camera Options .......................................................................................................................................... 13
Live Camera Tools ............................................................................................................................................. 13
Custom Screens ...................................................................................................................................................... 14
Creating Custom Screens ................................................................................................................................... 14
Using Multiple Windows .......................................................................................................................................... 14
Multiple Monitor Support ......................................................................................................................................... 14
Using Multiple Monitors ...................................................................................................................................... 14
SETUP ......................................................................................................................................................................... 17
General Setup ......................................................................................................................................................... 18
Locking Functions ............................................................................................................................................... 18
Live Setup ............................................................................................................................................................... 19
Set Schedule to Discard Alarms ......................................................................................................................... 20
Creating a Schedule to Discard Normal Alarms ....................................................................................... 20
DVR List Setup ........................................................................................................................................................ 21
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Adding a New Site .............................................................................................................................................. 21
Editing a Site ...................................................................................................................................................... 21
DVR POS Setup ...................................................................................................................................................... 22
Admin Setup ............................................................................................................................................................ 23
Configuring Import / Export ................................................................................................................................. 24
Exporting Settings .................................................................................................................................... 24
Import Settings ......................................................................................................................................... 24
Scheduling Log Cleanup .................................................................................................................................... 24
User Management ................................................................................................................................................... 25
Creating Users .................................................................................................................................................... 25
Editing Users ...................................................................................................................................................... 25
E-Mail Alert Setup ................................................................................................................................................... 26
General E-mail Setup ......................................................................................................................................... 26
Users E-mail Setup ............................................................................................................................................. 26
Creating a User ........................................................................................................................................ 26
Activating a User ...................................................................................................................................... 26
Editing a User........................................................................................................................................... 26
Deleting a User ........................................................................................................................................ 27
Normal Alarm E-mail Setup ................................................................................................................................ 27
MAPS ........................................................................................................................................................................... 29
Map Overview ......................................................................................................................................................... 30
Adding a Map File ................................................................................................................................................... 30
Adding An HTML Map ............................................................................................................................................. 31
Opening a Map ........................................................................................................................................................ 31
Closing a Map ......................................................................................................................................................... 31
Creating Map Levels ............................................................................................................................................... 31
Placing Markers on a Map ....................................................................................................................................... 32
Attaching Cameras/Sensors ............................................................................................................................... 32
Attaching Map Links ........................................................................................................................................... 32
Changing Alarm Colors ...................................................................................................................................... 33
Adding a Map Alarm Sound ................................................................................................................................ 33
Viewing Video on Alarm...................................................................................................................................... 33
VIDEO BACKUP .......................................................................................................................................................... 35
Network Backup ...................................................................................................................................................... 36
Backing up All Cameras ..................................................................................................................................... 36
Clip Backup ............................................................................................................................................................. 37
Backing up Selected Cameras ........................................................................................................................... 37
SEARCH ...................................................................................................................................................................... 39
Search Overview ..................................................................................................................................................... 40
Performing a Basic Search ................................................................................................................................. 40
Bookmarks .......................................................................................................................................................... 41
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Search Bookmarks ................................................................................................................................... 41
Modify Bookmarks .................................................................................................................................... 41
Save to JPG or AVI ............................................................................................................................................ 42
Printing an Image ............................................................................................................................................... 42
Preview Search ....................................................................................................................................................... 43
Performing a Preview Search ............................................................................................................................. 43
Index Search ........................................................................................................................................................... 44
Performing an Index Search ............................................................................................................................... 44
Status Search .......................................................................................................................................................... 45
Performing a Status Search ................................................................................................................................ 45
POS Search ............................................................................................................................................................ 45
Multiple Search ........................................................................................................................................................ 46
Performing a Multiple DVR Search ..................................................................................................................... 46
LOG FILES .................................................................................................................................................................. 49
SCS System Log ..................................................................................................................................................... 50
View the SCS Log .............................................................................................................................................. 50
EVENT MANAGEMENT .............................................................................................................................................. 51
Event Viewer Window ............................................................................................................................................. 52
Filtering Alarm Events ........................................................................................................................................ 52
Opening an Alarm Event .................................................................................................................................... 52
POS FEATURES ......................................................................................................................................................... 53
POS Options ........................................................................................................................................................... 54
Add POS Search Keywords ................................................................................................................................ 54
Add POS Alert Text ............................................................................................................................................ 54
POS Text Overlay ................................................................................................................................................... 55
Turn Text Overlay On .............................................................................................................................................. 55
Turn Text Overlay Off ......................................................................................................................................... 55
POS Search ............................................................................................................................................................ 56
Search POS Data ............................................................................................................................................... 56
Filter POS Search Results .................................................................................................................................. 56
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NOTES:
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INTRODUCTION
Product Description
PC Requirements
Installing the SCS Software
Running the SCS Software
Register SCS
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PRODUCT DESCRIPTION
SCS software is Network DVR Management Software, a powerful utility that allows 100 or more DVR units to be controlled using one
computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps of buildings and other locations.
The SCS software was specifically designed as an Enterprise software solution.
PC REQUIREMENTS
These are the minimum hardware requirements to operate the SCS Software.
Recommended Requirements for 1-10 DVR Connections
Pentium IV 3.4 GHz+ CPU (or Equivalent)
1GB System Memory
DirectX 9 or Higher
Compatible Video Card (ATI Preferable) with 256MB+ Memory
Internet or LAN Connection (56K, DSL, Cable Modem, T1, ISDN, etc.)
TCP/IP Installed
Microsoft® Windows® 2000, or XP Operating System
1024 X 768 Display Resolution
32 Bit Color Depth or Better
Recommended Requirements for 11-50 DVR Connections
Pentium D 3.4 GHz+ (or Equivalent)
2GB System Memory
DirectX 9 or Higher
Compatible Video Card (ATI Preferable) with 256MB+ Memory
Internet or LAN Connection (DSL, Cable Modem, T1, ISDN, etc.)
TCP/IP Installed
Microsoft® Windows® 2000, or XP Operating System
Multi-Monitor Support
1024 X 768 Display Resolution
32 Bit Color Depth
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INSTALLING THE SCS SOFTWARE
CAUTION: SCS and Emergency Agent are not compatible to run on the same PC. If you have Emergency Agent installed on this PC,
you must uninstall it before installing SCS. SCS will perform the same alarm notification as Emergency Agent.
1. Locate the SCS CD-ROM and make sure that the PC is turned on.
2. Insert the SCS CD-ROM into the CD drive.
3. If the CD Drive is set to auto run, wait for the SCS Setup screen to appear. Once it appears, go directly to Step 4.
4. Follow the on-screen instructions for installing the software.
5. The Setup process will notify you when SCS is installed. Click Finish to complete Setup and close the installer window.
a) If the Setup program does not automatically start, or to manually start the setup process: b) Click Start > My Computer – or – double-click the My Computer icon on the desktop. c) Locate the CD drive and double-click on it to display contents of the CD-ROM,and then double-click on the SCS directory to
display contents of the directory.
d) Double-click Setup.exe
or – click Setup.exe then clickOpen.
RUNNING THE SCS SOFTWARE
To run the SCS Software click
Start > All Programs > Surveillix > SCS > SCS.
Until the software is registered, a reminder will display.
Logging in
Each time the SCS software starts, the Authentication window opens,
prompting the user to login with a user account.
If logging in for the first time, use this login:
USER ID: administrator PASSWORD: <none>
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REGISTER SCS
Register Online
1. Locate the System ID in the SCS software. Click About > Register SCS.
2. Open an Internet browser and go to the following website: www.surveillixdvrsupport.com/support.htm
3. Click Product Registration.
4. Click Register under SCS Multi-Site Management Software Registration.
5. Enter the System ID generated by the SCS Software.
6. Click Submit.
7. Copy and paste the unlock code into the License Key Field of the SCS registration.
8. Click Register.
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Register by Phone
The following information is necessary for phone registration:
Company Name
Company Phone Number
E-mail Address for notification of updates
System ID
Serial Number (S/N) from the box or CD case label
1. Locate the System ID in the SCS software. Click About > Register.
2. Call (877) 855-1349.
3. After completing registration by phone, enter the License Key provided by Toshiba in the Register SCS window.
4. Click Register.
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NOTES:
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SCS BASICS
Connecting to a DVR
Main Display Screen
Live Display
Custom Screens
Using Multiple Windows
Multiple Monitor Support
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CONNECTING TO A DVR
Refer to the DVR manual for instructions on configuring the DVR for use with the SCS software.
Viewing Video
1. Locate the DVR in the Connection list. If it is not visible, click the plus sign (+) next to the DVR Group Name to expand the file tree.
2. Double click the desired DVR icon – or – Right-click the icon and select Connect
3. Click the plus sign next to the DVR icon to display the connected camera icons
4. To view a camera double click it – or – Drag the camera icon onto a box on the Live Display screen
Moving Cameras
To change the position of a camera on the Live Display Screen: Click on the displayed video and drag to a new box
Remove a Camera
To remove a camera from the Live Display Screen: Right-click the displayed video and select Close
– or – Right-click the camera icon in the Connection list and select Close Live
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MAIN DISPLAY SCREEN
Connection
list
DVR Detail Information
Shortcuts
Toolbar Menu Options
Show Online Servers Only
Display Tabs
Connection List
The Connection list displays the current DVRs configured in the DVR List Setup window. Each DVR can be displayed with the
cameras showing or cameras minimized.
DVR Site – to hide the cameras click the minus sign.
Camera currently displayed.
Camera not displayed.
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Shortcut Lists
The shortcut lists help organize connected DVRs, open windows and available maps. Server List. The Server List displays all added DVRs and allows
users to connect to DVRs and their associated cameras quickly. This list is the default display.
Window List. The Window List organized open windows into the categories: Live Windows, Search Windows, and Other Windows.
Map List. The Map List displays all maps, open and closed, including HTML map links. The maps are listed in the order they are added.
Hot Spot
The Hot Spot feature allows users to zoom in on an area of interest. This feature is especially useful when using a network device as the
Hot Spot will display the area in detail.
Click a live camera.
1. Click the Hot Spot Shortcut link on the Main Display screen.
2. Drag a box around the area on the Hot Spot display. The corresponding camera on the Live Display will zoom in to the Hot Spot.
3. Use the on-screen PTZ controller to adjust the camera if using a PTZ enabled camera.
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DVR Options Camera Options
Right-click a DVR icon to display these shortcut options. Right-click a camera icon to display these shortcut options.
Connect – Opens a connection to the DVR. Connect – Opens a connection to the DVR. Disconnect – Closes an open connection to the DVR. Disconnect – Closes an open connection to the DVR. Restart Device – Restart the selected server. Restart Device - Restart the selected server. Group Connect – Opens a connection to all DVRs. Show Live – Displays selected camera in the Camera Display
Area.
Group Disconnect – Closes all open connections. Open New Window – Displays selected camera in a new
window.
Connect All Cameras – Connects all camera channels on the DVR.
Disconnect All Cameras – Disconnects all camera channels on the DVR.
Live All Channel - Displays all channels in a new window. Pos Off – Disable the POS text overlay. Search Display – Opens Search Display with the current DVR
selected. Close Search – Closes the Search Display and returns to Live
Display.
Voice Warning – Select Voice 1 or Voice 2. (disabled) Close Search – Closes the Search Display and returns to Live
POS – Displays POS options (optional upgrade). Show PTZ Control – Opens the on-screen PTZ controller Device Configuration – Opens the DVR Setup window. Network Backup – Opens the Network Backup window. Clip Backup – Opens the Clip Backup window. Move to Map – Shows a list of the maps associated with the
server. Select a map to open it in a new tab.
Close Live – Removes the camera from the Camera Display
Area.
Pos On – Enable the POS text overlay.
Instant Recording – Triggers instant recording on selected
camera
Search Display – Opens Search Display with the current DVR
selected
Display
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A
A
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Main Display Toolbar
Display All Channels in a new window
Shortcut Buttons
Server List
Windows List
Map List
Network Backup
Clip Backup
Display Buttons
Backup Viewer
ccess DVR Setup
Viewing Pane Options
Lock Tabs on Mouse Drag
NOTE: Motion grids configured using the Device Configuration will be advanced motion grids.
LIVE DISPLAY
Live Camera Tools
DVR List
Screen List
udio On/Off
POS Search
Dock all Tabbed Windows
Camera Display Area
udio Controls
Page/Channel
Camera Display Area – Displays up to 64 cameras. Move video display by dragging display to a different square.
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