TEC Software Solution
SCALE VIEW V3
Owner’s Manual
Original Apr, 2003
(Revised Mar., 2004
)
TEC
Document No. OM-9000
TEC America, Inc.
TEC America, Inc. provides this publication as is without warranty of any kind,
either expressed or implied. This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to the information herein; these
changes will be incorporated in new editions of the publication. TEC America, Inc. may
make improvements and/or changes in the product(s) and/or program(s) described in
this publication at any time.
Last Revised March 12, 2004
Scale View Owner’s Manual Table of Contents
Table of Contents
DATA MAINTENANCE ................................................................................................... 1
Getting Started .........................................................................................................
Add New PLU ............................................................................................................
Edit PLU’s .................................................................................................................
Delete PLU ................................................................................................................
Add/Edit Ingredients ................................................................................................
Delete Ingredients ....................................................................................................
Add/Edit Nutrition ................................................................................................... 4
Delete Nutrition ........................................................................................................
SCHEDULED BATCHES ...............................................................................................
Send by Batch with Windows Task Scheduler ...................................................... 7
MAIN MENU ................................................................................................................... 8
Sort/Search Database ..............................................................................................
Send PLU’s/Ingredient’s/Nutrition by Batch ........................................................ 8
Set Back .................................................................................................................... 9
1
2
2
3
3
4
6
7
8
View Button .............................................................................................................. 10
Log ............................................................................................................................. 10
Reports ..................................................................................................................... 1
Export Options .................................................................................................... 11
NOTES: .......................................................................................................................... 1
ERROR MESSAGES ..................................................................................................... 1
0
5
6
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II
Scale View Owner’s Manual Data Maintenance
DATA MAINTENANCE
Getting Started
When Scale View is first installed the PLU, Ingredient, and Nutrition databases are empty. The
database(s) can be created by one of two methods: Uploading/importing from selected scale(s) or
from scratch. The installing TEC dealer should only do the upload/import method.
If the database(s) are to be built manually, to add the first record, double click anywhere below
the title “PLU Table” and the PLU Maintenance form will appear.
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ScaData Maintenance Scale View Owner’s Manual
Add New PLU
To add a new PLU, double click on any PLU in the database (preferably one in the
same dept), then click the Add button. The cursor will be in the PLU textbox. At this
point a PLU number must be entered, even if you wish to just close the form. Now
enter all the information related to the PLU. If incorrect data is entered in a textbox,
you will here a beep then the textbox will be cleared. For price and discount, a decimal does
not have to be entered; it will automatically format to 2 decimal places. Commodity line 1 must
have at least 1 space due to the “DeptCom1” sort index. For the tare field, make sure to enter the
correct increment depending upon the base weight of the scale. If the base weight is lbs. multirange, the tare must be in 5 increments (i.e. 5,10,155 ounce). Ask
your installing dealer if you are not sure. When setting the PLU
price to $00.00, set Price Per to LB Open. When setting By Count
PLU’s with $00.00, set the pieces count to “0” and set Price Per to
LB Open. The sale price may be higher or lower than the regular
price. When sending PLU’s via complete file download or by batch,
if the sale price is greater than zero, this price will be sent to the
scale. If the sale price equals zero, the regular price is sent to the
scale. The sale number allows 9 different sale “batch’s”
for the entire PLU database. This is explained more in
the Set-Back section. A new PLU must be saved before
the editing of Ingredients or Nutrition is allowed. Before
clicking the save button, decide if the batch checkbox is to be checked or not.
When saving the PLU there are 3 options. “YES: save and add to batch”: this option
will save the PLU and set the batch flag on. “NO: save only”: this option will save
the PLU and set the batch flag off. “CANCEL: no
changes saved”: any changes including the batch
flag will be ignored.
Edit PLU’s
Double click on the desired PLU to edit. Make the necessary changes, and then click save. When
editing, the PLU number cannot be changed but the dept number can. If this PLU belongs in
another dept, enter the desired number, save the PLU, and then delete the original. Tip: The SL9000 can have 4 lines of commodity printed on the label. If only 2 lines are required, by using
lines 1 and 3, the print will be larger provided the number of characters is less than 25.
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Scale View Owner’s Manual Data Maintenance
Delete PLU
PLU’s are deleted individually and not by batch. To delete an item, double click on
the desired PLU and the PLU maintenance form will appear. Click on the “Del PLU”
button and a message box will appear. Before clicking “Yes” make sure the correct
PLU has been selected. The selected PLU, associated Ingredients and Nutrition (if
applicable) will now be deleted from all scales in that dept. If communications is successful, the
PLU, associated Ingredients
and Nutrition will be deleted
from the database. If there is
an error at any scale (except
“PLU does not exist”), the
item will remain in the
database.
To delete a PLU when there is no scale connected: do not have a scale assigned in the Scale
Table to the same department of the PLU to be deleted.
Add/Edit Ingredients
Each PLU can have up to 38 lines of Ingredients and each line can be 54 characters
long (32 characters if the bold font is selected).
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ScaData Maintenance Scale View Owner’s Manual
Ingredients can be imported from any PLU in the database, just make sure to enter the correct
dept number.
When saving the Ingredients there are 3 options. “YES: save and add to batch”: this option
will save the Ingredients and set the batch flag on. “NO: save only”: this option will save the
Ingredients and set the batch flag off. “CANCEL: no changes saved”: any changes including the
batch flag will be ignored.
Delete Ingredients
To delete all the Ingredients for a PLU, but not the PLU , delete all lines and leave a single space
in line 1. Save and send to scale.
Add/Edit Nutrition
Each PLU can have nutritional facts linked to it. Serving Size and Servings Per
Container may have a maximum of 18 characters each. However, the total number
of characters including the titles themselves (i.e. Serving Size) cannot exceed 30
characters. This means that as it stands the field for Servings Per Container will only
print 8 characters even though it contains 18. If more characters are needed then the Titles
program in the scale will have to be changed (i.e. Serv./cont. etc.). All 5 digit fields may have a
single decimal place. Due to formatting, only the tab button will move the cursor to the next field.
Nutritional facts may be imported from another PLU. Press the import button once then enter the
correct PLU and dept number. Press the import button again to import or close to abort import.
The save button works the same as the PLU/ingredient save buttons.
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Scale View Owner’s Manual Data Maintenance
When saving the Nutrition there are 3 options.
“YES: save and add to batch”: this option will
save the Nutrition and set the batch flag on.
“NO: save only”: this option will save the
Nutrition and set the batch flag off.
“CANCEL: no changes saved”: any changes
Nutrition the batch flag will be ignored.
Delete Nutrition
The only way to delete nutritional facts using Scale View is to delete the PLU. To delete just the
nutritional facts but not the PLU itself, this must be done at the scale.
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Scheduled Batches Scale View Owner’s Manual
SCHEDULED BATCHES
Send by Batch with Windows Task Scheduler
Scheduled batches can be performed using the Windows Task Scheduler. A scheduled
batch will error if Scale View is currently in operation. A scheduled task will be
needed for each department. PLU, Ingredient, and Nutrition batches are sent for the
scheduled task for each department. Please refer to the Windows manual or help
menu to set up scheduled task(s). The TMCC and LAN (FTP) command switches are the same,
however FTP must be specified for departments using LAN communications. For TMCC add
the following statement to the run command line “batch,x” where “x” = the department number,
after setting up a scheduled task for the file “scaleview.exe”. See sample.
The only space is between the “.exe” and “batch”. For LAN (FTP) add the following statement
to the run command line “FTP,batch,x” where “x” = the department number, after setting up a
scheduled task for the file “scaleview.exe”. See sample.
The only space is between the “.exe” and “FTP”. If you are not sure which department
communicates by TMCC or FTP, consult with the TEC installation dealer.
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Scale View Owner’s Manual Main Menu
MAIN MENU
Sort/Search Database
There are six ways to sort the database, the default sort order is DEPTPLU. The first button
sorts by either the DEPT number or the PLU number. When sorting by DEPT, the PLU numbers
might not necessarily be listed in numerical order. When sorting by PLU, the dept numbers
might not necessarily be listed in numerical order. The second button sorts by either DEPTPLU
or DEPTUPC. DEPTPLU index means that the database is sorted
by dept number then each dept is sorted by PLU number. The third
button sorts by DEPTCOM1 (commodity line 1) or DEPTBATCH.
The DEPTCOM1 sorts by dept number then each dept is sorted
alphabetically by commodity line 1. The DEPTBATCH sorts by
department number then by PLU batch flag. To search the database for a
specific PLU number, simply type the PLU number into the textbox (the
enter key is not required). The database is searched after every digit is entered. The PLU number
that is less than or equal to the PLU number entered will be highlighted. Valid numbers are from
1 to 999999.
Send PLU’s/Ingredient’s/Nutrition by Batch
In Scale View, the term “batch” simply refers to any record in the
database that has it’s’ “batch checkbox” checked. There is only 1
checkbox for all 38 lines of Ingredients per PLU. For PLU’s only,
the column under Batch in the PLU Table will have a 1 if the box
is checked, or a 0 if it’s unchecked. To send by batch, click on the appropriate button, select the
dept the PLU(s), Ingredients, or Nutrition reside in, and click yes. All the PLU(s), Ingredients,
or Nutrition in the selected dept that are “checked” for batch will be sent to all the scales in
that dept. If a PLU is new and has not yet been sent to the scale, make sure to send the PLU’s
before sending the Ingredients of Nutrition. If communications is successful, the checkbox’s
will become unchecked. If there is an error at any scale, all the item’s checkbox’s will remain
checked.
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Main Menu Scale View Owner’s Manual
Set Back
Set Back is used with PLU Sale Price and Sale Number. During PLU maintenance,
input the Sale Price and Sale Number. Valid
Sale Numbers are 1 – 9. Sale prices are down
loaded to scale instead of regular prices during
PLU Batch down load or complete file download. When
the sale is over click on the Set Back icon. A prompt
will appear asking Enter Sale Number. After selecting a
number and clicking “Yes”, another prompt will appear to
confirm your selection. All PLU Sale Prices with that Sale
Number will be set to “0.00”, the PLU batch flag will be
set, and the Sale Number will be set to “0”. This clears all PLU’s Sale Prices regardless of what
department they are in for that Sale Number.
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Scale View Owner’s Manual Main Menu
To send the updated prices to the scale, click on PLU Batch icon and select the department.
Remember to do this for each department that had this same Sale Number.
View Button
This button shows the entire database. Note that the columns of the database can be
sized to fit the data.
Log
All communication attempts (successful and unsuccessful) to/from any scale
will be recorded in the log file (tmcc.log). Some errors may not be the result of a
communication problem. For example, “Data Error… Dept 1 PLU 1” means that there
is a conflict between the PLU and a setting of the scale (usually tare or price
per field). By pressing the button once the log file will appear. After closing the form
the button will change to Clear Log. At this time if you don’t want to clear the log press
the button and click “no”. The button will change back to Log. The log file should
be cleared on a regular basis. If the size of the file reaches 40 Kbytes a warning message will
appear. Every time Scale View is started a copy of tmcc.log is created (tmcc.sav). If the log is
cleared by mistake, exit Scale View, re-name tmcc.sav to tmcc.log and re-start Scale View. If you
are not sure how to do this then call your authorized dealer.
Reports
There are 7 Crystal reports (PLU price, PLU detail, , Ingredients, Nutrition, PLU
sale price (SPrice), PLU/Nutr Batch and Ingredient Batch) that allow displaying and/
or printing the databases. You may choose the entire database or select individual
departments. Sale price report is by sale number. You may enter an individual sale
number, a range (i.e. 1-3) or leave blank for all sale numbers (including 0)
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Main Menu Scale View Owner’s Manual
Viewing size
Print out Report
Export Options
Export report shown
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Scale View Owner’s Manual Main Menu
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Main Menu Scale View Owner’s Manual
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Scale View Owner’s Manual Main Menu
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NOTES Scale View Owner’s Manual
NOTES:
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Scale View Owner’s Manual Error Messages
ERROR MESSAGES
Mismatch Data Length TMCC text file format is incorrect – check Scale Table
file format version against setting in scale (Initial set 9
bit 7: 1 = Version 2.3; 2 = Version 2.8). Refer to Scale
Table settings and Initial Set Information.
SL9000DRV.EXE is not found This is the TMCC driver (SL9000DRV.EXE). This
error will display when running the Scale View for the
first time. Start Windows Explorer, go to “c:\program
files\scaleview\” and double click on the driver icon. A
new window will open, click on File in new window
and then on Exit. This registers the driver in Windows.
This error occurs with Demo CD and some Windows
versions, like Windows XP.
Terminal Busy The master scale is in the middle of LON command or
in the middle of reset. If this is not the case, status clear
scale in question.
Invalid Port Number The COM port selected for the PC in the Scale Table
doesn’t exist. Select another COM port.
Cannot Open Port The COM port selected in the Scale Table for the PC
is malfunctioning, currently being used by another
program, or another application did not release/close
the COM port after usage. Try re-booting PC, or select
another COM port.
Error Closing Port The COM port selected in the Scale Table for the PC is
malfunctioning or is currently being used by another
program. Select another COM port.
Select Failed in Command Sequence The selected scale is not responding - check scales
Initial sets and “Online” status, Scale View Scale Table
configuration, cabling or Level Converter.
Poll Failed in Get Data Sequence Selected scale stopped communicating. Check cabling,
Level Converter, scales Initial sets, and Scale View
Scale Table configuration.
Poll Failed in Command Sequence PC stopped communicating with scale. Check cabling,
Level Converter, scales Initial sets, and Scale View
Scale Table configuration.
Expected Ack: Send Command Check cabling, Level Converter, scales Initial sets, and
Scale View Scale Table configuration. May see this
with USB to RS-232 adapter, which is not supported.
Expected Ack: Send Message Check cabling, Level Converter, scales Initial set, and
Scale View Scale Table configuration.
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Error Messages Scale View Owner’s Manual
“Run time error 76” when trying to
access TMCC log
An error occurs when requesting a
report
Answer: The file “notepad.exe” is not found in the
default directory. The default for Scale View for
“notepad.exe” is “C:\windows”. This error usually
occurs with Windows NT, Windows NT WS, and
Windows NT 2000.
Corrective action: Confirm there is no “Windows”
subdirectory, if not there make a “Windows”
subdirectory. Next copy “notepad.exe” into the “C:
\windows” subdirectory.
“Unable to connect, incorrect session parameters.”
0r
Microsoft Access opens and requests a password.
These problems occurs because of a conflict between
different versions of Crystal Reports installed by other
programs.
Contact your TEC scale dealer for assistance.
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TEC
TEC America, Inc.
4401-A Bankers Circle
Atlanta, GA 30360
PRINTED IN USA
E
OM-9000
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