Toshiba satellite x200, satellite x205 Service Manual

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Toshiba Personal Computer

Satellite X200/ X205

Maintenance Manual

TOSHIBA CORPORATION

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© 2007 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.

Toshiba Personal Computer Satellite X200/ X205 Maintenance Manual First edition Mar. 2007

Disclaimer

The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the M100 Series at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from errors, omissions, or discrepancies between any succeeding product and this manual.

Trademarks

IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation. Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation. Sound Blaster is a registered trademark of Creative Technology Ltd. Centronics is a registered trademark of Centronics Data Computer Corporation. Photo CD is a trademark of Eastman Kodak. All other properties are trademarks or registered trademarks of their respective holders.

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Satellite X200 Series Maintenance Manual

Preface

This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite X200/ X205, referred to as the M100 Series in this manual.

The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.

SAFETY PRECAUTIONS

Four types of messages are used in this manual to bring important information to your attention. Each of these messages will be italicized and identified as shown below.

DANGER: “Danger” indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed.

WARNING: “Warning” indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed.

CAUTION: “Caution” indicates the existence of a hazard that could result in property damage if the safety instruction is not observed.

NOTE: “Note” contains general information that relates to your safe maintenance service.

Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.

 Be sure to fasten screws securely with the right screwdriver. If a screw is not fully

fastened, it could come loose, creating a danger of a short circuit, which could cause overheating, smoke or fire.

 If you replace the battery pack or RTC battery, be sure to use only the same model battery

or an equivalent battery recommended by Toshiba. Installation of the wrong battery can cause the battery to explode.

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The manual is divided into the following parts:

Chapter 1 Hardware Overview describes the M100 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU

problems.

Chapter 3 Test and Diagnostics describes how to perform test and diagnostic

operations for maintenance service.

Chapter 4 Replacement Procedures describes the removal and replacement of the

FRUs.

Appendices The appendices describe the following:

 Handling the LCD module  Board layout  Pin assignments  Keyboard scan/character codes  Key layout  Screw torque list  Reliability

Conventions

This manual uses the following formats to describe, identify, and highlight terms and operating procedures.

Acronyms

On the first appearance and whenever necessary for clarification, acronyms are enclosed in parentheses following their definition. For example:

Read Only Memory (ROM)

Keys

Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type.

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Satellite X200 Series Maintenance Manual

Key operation

Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold down the first two and at the same time press the third.

User input

Text that you are instructed to type in is shown in the boldface type below:

DISKCOPY A: B:

The display

Text generated by the computer that appears on its display is presented in the typeface below:

Format complete System transferred

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Table of Contents

Chapter 1 Hardware Overview

1.1 Features ............................................................................................................................1-1

1.2 System Unit......................................................................................................................1-5

1.3 2.5-inch Hard Disk Drive.................................................................................................1-6

1.4 DVD Super Multi Double Layer......................................................................................1-8

1.5 HD DVD Drive ................................................................................................................1-9

1.5.1 HD DVD-ROM……………………………………………………...…………………..1-9

1.5.2 HD DVD-R ……………………………………………………………………..……1-10

1.6 Power Supply …………………………………………………………………………1-11

1.7 Batteries..........................................................................................................................1-13

1.7.1 Main Battery……………………………………………………………………..…….1-14

1.7.2....RTC battery…………………………………………………………………….1-15

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting Introduction...........................................................................................2-3

2.2 Troubleshooting Flowchart .............................................................................................2-4

2.3 Power Supply Troubleshooting........................................................................................2-9

2.4 Display Troubleshooting...................................................................................……….2-14

2.5 Keyboard Troubleshooting.............................................................................................2-17

2.6 External USB Devices Troubleshooting ........................................................................2-19

2.7 TV-Out Failure Troubleshooting ...................................................................................2-21

2.8 TouchPad Troubleshooting ............................................................................................2-23

2.9 Speaker Troubleshooting................................................................................................2-25

2.10 Optical drive troubleshooting………………………………………………………….2-27

2.11 Modem Troubleshooting................................................................................................2-30

2.12 Express card Troubleshooting........................................................................................2-32

2.13 IEEE 1394 Troubleshooting...........................................................................................2-34

2.14 Wireless LAN Troubleshooting.....................................................................................2-36

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Satellite X200 Series Maintenance Manual

2.15 Camera troubleshooting………………………………………………………………..2-38

2.16 Bluetooth Troubleshooting………………………………………………………...…..2-40

2.17 4 in 1 card Troubleshooting…………………………………………………….…...…2-42

HDD Troubleshooting……………………………………………………………....….2-44

CRT failure Troubleshooting ………………………………………………….……....2-46

HDMI Troubleshooting …………………………………………………….……....…2-48

Robson Troubleshooting ……………………………………………………….……...2-50

MIC Troubleshooting ……………………………………………………………….....2-52

Finger Troubleshooting ……………………………………………………………..…2-54

Chapter 3 Tests and Diagnostics

3.1 The Diagnostic Test........................................................................................................3-3

3.2 Executing the Diagnostic Test........................................................................................3-4

3.3 Display Configuration ....................................................................................................3-8

3.4 Speaker Audio Test.........................................................................................................3-9

3.5 Fan ON/OFF Test ...........................................................................................................3-10

3.6 Main Battery Charge Test...............................................................................................3-11

3.7 FDD Test.........................................................................................................................3-12

3.8 ODD Test........................................................................................................................3-13

3.9 Keyboard Test.................................................................................................................3-14

3.10 Mouse (Pad) Test............................................................................................................3-15

3.11 LCD Pixels Mode Test ...................................................................................................3-18

3.12 Magnetic switch Test......................................................................................................3-19

3.13 LAN Test ........................................................................................................................3-20

3.14 RTC Test........................................................................................................................3-23

3.15 Read 1394 GUID...........................................................................................................3-24

3.16 Speaker EQ Check…………...………….…….……………..…………….... ……......3-25

3.17 Button Test …………..……………………….………….……………….….……….3-26

3.18 Fingerprint DOS Test ……………………....…………….………………..….………3-27

3.19 Clear Fingerprint Registered…………………………….………………...…………...3-29

3.20 1st HDD Test.................................................................................................................3-30

3.21 2nd HDD Test………………………….……………………..…………...….………..3-33

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3.22 Front Edge Logo check ……………….………………………..…………….………..3-36

3.23 Write DMI ……………………………………………………………………………..3-37

3.24 Read DMI ……………………………………………………………………………..3-39

Chapter 4 Replacement Procedures

4.1 General ..........................................................................................................................4-1

4.2 Battery...........................................................................................................................4-7

4.3 PC Card .........................................................................................................................4-9

4.4 Memory Card ................................................................................................................4-11

4.5 HDD……………………………………………………...............................................4-13

4.6 Expansion Memory .......................................................................................................4-18

4.7 Modem...........................................................................................................................4-21

4.8 Optical Drive Module....................................................................................................4-23

4.9 Optical Drive.................................................................................................................4-25

4.10 Keyboard.......................................................................................................................4-27

4.11 Display Assembly..........................................................................................................4-30

4.12 Function Button Board..................................................................................................4-34

4.13 Wireless LAN Unit........................................................................................................4-36

4.14 Bluetooth.......................................................................................................................4-38

4.15 Top Cover......................................................................................................................4-39

4.16 Touch Pad................................................................................................................................................4-42

4.17 Fingerprint Module .......................................................................................................4-44

4.18 Subwoofer Unit and USB Board...................................................................................4-46

4.19 System Board ...............................................................................................................4-48

4.20 System Fan...................................................................................................................4-51

4.21 VGA PCB.....................................................................................................................4-53

4.22 VGA Board...................................................................................................................4-55

4.23 Fan and CPU ................................................................................................................4-57

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Satellite X200 Series Maintenance

4.24 Display Mask............................................................................................................4-59

4.25 FL Inverter Board .....................................................................................................4-63

4.26 LCD Module.............................................................................................................4-65

4.27 Camera and Microphone...........................................................................................4-67

Appendices

Appendix A Handling the LCD Module.................................................................................... A-1

Appendix B Board Layout......................................................................................................... B-1

Appendix C Pin Assignments.................................................................................................... C-1

Appendix D Keyboard Scan/Character Codes........................................................................... D-1

Appendix E Key Layout .............................................................................................................E-1

Appendix F Series Screw Torque List........................................................................................F-1

Appendix G Reliability.............................................................................................................. G-1

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Chapter 1 Hardware Overview

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1 Hardware Overview

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Satellite X200/ X205 Series Maintenance Manual

1 Hardware Overview

Chapter 1 Contents

1.1 Features......................................................................................................................1-1

1.2 System Unit................................................................................................................1-5

1.3 2.5-inch Hard Disk Drive...........................................................................................1-6

1.4 DVD Super Multi Double Layer................................................................................1-8

1.5 HD DVD Drive..........................................................................................................1-9

1.5.1 HD DVD-ROM........................................................................................... 1-9

1.5.2 HD DVD-R ...............................................................................................1-10

1.6 Power Supply..........................................................................................................1-11

1.7 Batteries ...................................................................................................................1-13

1.7.1 Main Battery............................................................................................. 1-14

1.7.2 RTC battery............................................................................................... 1-15

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1 Hardware Overview

Figures

Figure 1-1 2.5-inch HDD ................................................................................................ 1-6

Tables

Table 1-1 2.5-inch HDD specifications......................................................................... 1-6

Table 1-2 DVD Super Multi Double Layer drive specifications................................... 1-8

Table 1-3 HD DVD-ROM drive specifications............................................................. 1-9

Table 1-4 HD DVD-R drive specifications ................................................................. 1-10

Table 1-5 Battery specifications.................................................................................. 1-13

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Satellite X200/ X205 Series Maintenance Manual

1.1 Features 1 Hardware Overview

1.1 Features

The Satellite X200/ X205 Series Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight and high reliability. This computer incorporates the following features and benefits:

 CPU

• Intel® CoreTM 2 Duo Processor

• Intel® Celeron® Processor

 Chipset

• Mobile Intel® PM965 Express Chipset

 Memory

• No on board memory

• Support DDR-II 667MHz

• Support Dual channel

• Two SODIMM with 512MB/ 1GB/ 2GB module Max. 4GB

• 8GB design ready waiting Intel validation

 BIOS

• Phoenix TrustedCore(TM) NB

• 1024KB Flash BIOS ROM

• Suspend to RAM/Disk

• ACPI compliant BIOS

• SMBIOS V2.4

• Security:

- Power-On Password, Supervisor Password,

- HDD password for WW and JP

• USB memory Boot support .

• USB Super Fetch support.

• SD Super Fetch support.

• No SD card boot.

• Intel Dorrington support(Intel Media share)

 Power

• Universal AC adapter, 90~264VAC, 47~63Hz.

• 180W with 19V DC for Orlando 10H SKU

• 9-cell Lithium Ion smart battery pack with 10.8V*6000mAh

• Approximately 12 hours or longer charging time to 100% battery capacity with

system switched on

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1 Hardware Overview 1.1 Features

• Approximately 4 hours charge time to 100% battery capacity with system

switched off or suspend

• Approximately 1.5 days discharging time in Standby Mode for the 9-cell battery.

• Discharge time in shutdown mode is approximately 1 month

 HDD

• 9.5mm/12.5mm, 2.5” HDD support

• Serial ATA interface

• Single or Dual HDD support

• Up to 300GB per drive

 VGA

• NB8E-SE

 Fixed Optical drives

• 12.7mm height, DVD Super Multi device

• 12.7mm height, DVD Super Multi device with Label Flash

• 12.7mm height, HD DVD-ROM device

• 12.7mm height, HD DVD-R device

 Optional devices

• Build-in antenna for wireless LAN module

• Build-in antenna for Bluetooth module

• MDC module

 Keyboard

• The computer's keyboard has 104 US keys. There are five types of keys:

typewriter keys, keypad overlay, function keys, soft keys, and cursor control keys.

 Touch Pad with Two Buttons

• Left button

• Right button

 I/O Ports

• Bridge media slot

• USB (V2.0, horizontal type) x 6

1-2

• HDMI

• S/PDIF

• Line-in

• CIR (BTO)

• Internal Microphone with Camera(BTO)

• S-video

• Fingerprint Authentication (BTO)

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Satellite X200/ X205 Series Maintenance Manual

1.1 Features 1 Hardware Overview

• 1394

• RJ11

• DC-in

• RGB, one DDC2b compliant VGA port 15pins

• Microphone-in jack

• Headphone-out jack

• Digital/Rotary volume control

• Wireless Communication Switch(BTO)

• Kensington lock

 Express Card Slot

• TI 8402 card bus controller for the model with Bridge media slot

• With Shutter door

• No ZV-Port support

 Wireless LAN module

• Dual-band built-in antenna for wireless LAN communication

• 802.11g: Atheros(XB61L or XB63L) or Intel (WM3945ABG BGX), 802.11a/g:

Atheros (XB62L) or Intel (WM3945ABG), 802.11a/g/n: Intel (4965AGN) or Atheros (XB72)

 Excellent Power Management Function

• Standby mode, Suspend to RAM or Suspend to disk mode, using time out or hot

key

• HDD local standby mode by time out

• LCD local standby mode by time out

• Low battery alarm by beep

• Auto-backlight off when LCD cover closed

• Full ACPI 2.0 supported

• LCD auto-dim mode by time out

 Switches

• Power button

• Two programmable launch buttons

• Four control buttons for CD playing

• Wireless communication switch

• Media Play Switch

 Security

• Fingerprint authentication

 AC Adapter

• Universal AC adapter module

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1 Hardware Overview 1.1 Features

• Delta 180W adapters

• Output voltage: 19Vdc

• Input Voltage/Frequency range: 90-264Vac, 47-63Hz

 Display

• 17” (16:10) TFT screen with a resolution of 1440 horizontal x 900 vertical

pixels, CSV VA, high brightness approximately 200nits, WXGA+

• 17” (16:10) TFT screen with a resolution of 1680 horizontal x 1050 vertical

pixels, CSV, brightness approx 150nits, WSXGA+

 Multiple digital media card slot

• Supports xD, SD, miniSD, MS, MS Pro, and MMC

 Universal Serial Bus (USB)

The computer has three Universal Serial Bus (USB) ports that comply with the USB

2.0 standard, which enable data transfer speeds more than 40 times faster than USB

1.1 (which this computer also supports.) The USB drives may be used to transfer data at Low, Full, and high speeds.

 Bluetooth module

Some computers in this series are equipped with Bluetooth functionality (Version 2.0 + EDR) with antenna. Bluetooth is a short-range wireless technology used to create PANs (Personal Area Networks) among your devices, and with other nearby devices like mobile computers, mobile phones, and digital cameras.

 OS

• Windows Vista Home Basic/ Home Premium (32/64 bit support)

• Windows Vista Business (32/64 support)

• Vista Premium Logo

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Satellite X200/ X205 Series Maintenance Manual

1.2 System Unit 1 Hardware Overview

1.2 System Unit

The system unit is composed of the following major components:

 Processor (depending on the model you purchased)

• Intel® CoreTM 2 Duo Processor T7800/T7700/T7500/T7300 /T7250

/T7100/T5450

• Intel® Celeron® Processor 550/540/530/520

 System logic

• Mobile Intel® PM965 with ICH8M Chipset

 Memory

• Two DDR-II 533/667MHz SO-DIMM

• Supports Dual channel

• Up to 4GB with 2GB module for Intel PM965 Chipset

 Video RAM (Depending on the model you purchased)

• GDDR3 for nVidia NB8E-SEÆVRAM 256M or 512M(16Mx32)

 Audio subsystem

• Realtek High Definition Audio Codec ALC268

− Microphone-in ,Line-In and headphone-out

− Volume control: Digital control, rotary type, without mute function

− Supports Microsoft Outlook Express audio

− S/PDIF Out

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1 Hardware Overview 1.3 2.5-inch Hard Disk Drive

1.3 2.5-inch Hard Disk Drive

The internal HDD is a random access non-volatile storage device. It has a non-removable

2.5-inch magnetic disk and mini-Winchester type magnetic heads. This computer supports:

9.5mm, 2.5" SATA HDD with 200GB capacity, 4200rpm.

9.5mm, 2.5" SATA HDD with 60/80/100/120/160GB capacity, 5400rpm.

9.5mm, 2.5" SATA HDD support with 80/100/120GB capacity, 7200rpm. (120GB Design Ready)

12.5mm, 2.5" SATA HDD support with 160/200GB capacity, 4200rpm

12.5mm, 2.5" SATA HDD support with 250/300GB capacity, 4200rpm. (250GB Design Ready)

The HDD is shown in Figure 1-1. Specifications are listed in Table 1-1.

Figure 1-1 2.5-inch HDD

Items 60GB 80GB 100GB 120GB

Formatted capacity (GB) Logical Blocks (LBA) Rotational speed (rpm) Toshiba HDD Buffer (MB) Hitachi HDD Buffer (MB) Fujitsu HDD Buffer (MB)

55.89 74.52 93.15 111.8

117,210,240 156,301,488 195,371,568 234,441,648

5400 5400 5400 5400

8 8 8 8

Bytes per sector 512 512 512 512

Table 1-1 2.5-inch HDD specifications

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Satellite X200/ X205 Series Maintenance Manual

1.3 2.5-inch Hard Disk Drive 1 Hardware Overview

Items 160GB 200GB 250GB 300GB

Formatted capacity (GB) Logical Blocks (LBA) Rotational speed (rpm) Toshiba HDD Buffer (MB) Hitachi HDD Buffer (MB) Fujitsu HDD Buffer (MB)

149.05 186.31 232.89 279.46

312,581,808 390,720,968 488,397,168 586,072,368

5400/4200 4200 4200 4200

8 8 N/A N/A

8 N/A N/A N/A

8 8 8 8

Bytes per sector 512 512 512 512

Table 1-1 2.5-inch HDD specifications (Continued)

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1 Hardware Overview 1.4 Optical Disc Devices

1.4 DVD Super Multi Double Layer

The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, write CD-R at 24x speed and CD-RW at 4x speed, US CD-RW at 16x speed, High Speed CD-RW at 10x speed, DVD-R at 8x speed, DVD-RW at 6x speed, DVD+R at 8x speed, DVD+R (Double Layer) at 4x speed, DVD-R (Double Layer) at 4x speed, DVD+RW at 8x speed and DVD-RAM at 5x speed.

The specifications of the DVD Super Multi Double Layer drive are listed in Table 1-3.

Item DVD-ROM mode CD-ROM mode

Data transfer rate (Mbytes/s)

Access time (ms)

Average random access

33.3 (U-DMA transfer mode 2)

16.6 (PIO mode 4, Multiword DMA mode 2) 130 130

Data buffer size (Mbytes) 2MB

DVD:

DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+R, DVD+RW, DVD+R DL, DVD-R DL

Formats supported

CD:

CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD (single/multi-session), CD-EXTRA, CD-Text

Table 1-2 DVD Super Multi Double Layer drive specifications

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Satellite X200/ X205 Series Maintenance Manual

1.4 Optical Disc Devices 1 Hardware Overview

1.5 HD DVD Drive

1.5.1 HD DVD-ROM

The HD DVD drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum, HD DVD-ROM reads HD DVD-ROMs at maximum 1x speed DVD-ROMs at maximum 8x speed and CD-ROMs at maximum 24x speed. It writes CD-R at up to 16x speed, CD-RW at up to 10x speed, DVD-R at maximum4x speed, DVD-RW at maximum 6x speed, DVD+RW at maximum 4x speed, DVD+R at maximum 4x speed, DVD+R (double layer) at maximum

2.4x speed, DVD-R (dual layer) at maximum 2x speed and DVD-RAM at maximum 3x speed.

The specifications of the HD DVD-ROM drive are listed in Table 1-3.

Item HD DVD-ROM mode DVD-ROM mode CD-ROM mode

Data transfer rate (Mbytes/s)

Access time (ms)

Average random access

33.3 (U-DMA transfer mode 2)

16.6 (PIO mode 4, Multiword DMA mode 2) 330 160 150

Data buffer size (Mbytes) 8MB

HD DVD:

HD DVD-ROM

DVD:

Formats supported

DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+R, DVD+RW, DVD+R DL, DVD-R DL

CD:

CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD (single/multi-session), CD-EXTRA, CD-Text

Table 1-

HD DVD-ROM drive specifications

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1 Hardware Overview 1.5 Power Supply

1.5.2 HD DVD-R

The HD DVD drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum, HD DVD-R reads HD DVD-ROMs at maximum 1x speed DVD-ROMs at maximum 8x speed and CD-ROMs at maximum 24x speed. It writes CD-R at up to 16x speed, CD-RW at up to 10x speed, DVD-R at maximum 4x speed, DVD-RW at maximum 4x speed, DVD+RW at maximum 4x speed, DVD+R at maximum 4x speed, DVD+R (double layer) at maximum

2.4x speed, DVD-R (dual layer) at maximum 2x speed DVD-RAM at maximum 3x speed and HD DVD-R at maximum 1x speed.

The specifications of the HD DVD-R drive are listed in Table 1-4.

Item HD DVD-ROM mode DVD-ROM mode CD-ROM mode

Data transfer rate (Mbytes/s)

Access time (ms)

Average random access

33.3 (U-DMA transfer mode 2)

16.6 (PIO mode 4, Multiword DMA mode 2) 330 180 190

Data buffer size (Mbytes) 8MB

HD DVD:

HD DVD-ROM, HD DVD-R

DVD:

Formats supported

DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+R, DVD+RW, DVD+R DL, DVD-R DL

CD:

CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD (single/multi-session), CD-EXTRA, CD-Text

Table 1-

HD DVD-R drive specifications

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Satellite X200/ X205 Series Maintenance Manual

1.5 Power Supply 1 Hardware Overview

1.6 Power Supply

This specification defines the performance and characteristic of 180W AC adapter power supply. It supplies a constant voltage 19V output source for Satellite X200/ X205 Series Personal Computer.

 A/D conversion

• The EC uses 10-bit sampling for A/D conversion to determine the following

values:

– Battery and temperature

 AC adaptor and battery check

• The EC checks the following by A/D converted values: – Battery installed

• The EC checks the following by GPIO values: – AC adaptor connected

 Abnormal check

• The EC determines whether the condition is abnormal, and if so, stores an error

code into the error register.

 Input port management

• The EC monitors the following input signal status: – System power ON/OFF status – Direct CD power ON/OFF status

 Beep and LED control

• Beep is caused by the low battery status.

• The EC controls the following two kinds of LED

– DC IN LED (one color: red)

• Red: indicates AC adaptor is connected – Battery LED (two colors: orange and red)

• Red solid: The battery is fully charged.

• Orange: The computer is quick-charging the battery / The battery is low.

 Power ON/OFF sequence

• When power is turned on or off, the EC starts the power on or off sequence. – SQ0-4 = power ON sequence – SQ5-B = power OFF sequence

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1 Hardware Overview 1.5 Power Supply

 Battery charging control

• The EC controls the following. – The quick charging ON/OFF – The detection of full charge

 Detection of the low battery

• The EC detects the low battery point by the gas gauge. – LB10M: The system will be driven by the battery for 12 more minutes. – LB0: The battery won't be able to drive the system after 3 minutes. – LB1: The battery can drive the system only during the suspend process. – LB2: The battery cannot drive the system.

 New battery installation

• When a new battery is installed, the EC communicates with the E2PROM in the

battery to read information of the newly installed battery.

 Battery capacity calculation

• The EC reads battery remaining and percentage capacity from the battery

through SMBus.

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Satellite X200/ X205 Series Maintenance Manual

1.6 Batteries 1 Hardware Overview

1.7 Batteries

The computer has two types of battery:

 Main battery pack (18650 size)  RTC battery

The removable main battery pack is the computer’s main power source when the AC adaptor is not attached.

The battery specifications are listed in the table below.

Battery name Material Output voltage Capacity

Main battery (9 cells) Lithium-Ion 10.8V 6000mAH RTC battery (Maxell

ML1220T10) RTC battery (Maxell

ML1220HT10) RTC battery (Sanyo

ML1220T28) RTC battery (Panasonic

ML1220/B)

Lithium-Ion 3.0V 14 mAH

Lithium-Ion 3.0V 18 mAH

Lithium-Ion 3.0V 15 mAH

Lithium-Ion 3.0V 17 mAh

Table 1-5 Battery specifications

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1 Hardware Overview 1.6 Batteries

1.7.1 Main Battery

Battery charging is controlled by a power supply microprocessor that is mounted on the system board. The power supply microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system charges the battery using quick charge or trickle charge.

 Quick battery charge

When the AC adaptor is attached, there are two types of quick charge: quick charge when the system is powered off and normal charge when the system is powered on.

The times required for charges are listed in the table below.

Status Charging time

Normal charge (power on) 12 hours or longer Quick charge (power off) About 4 hours or longer

NOTES

1. The time required for normal charge is affected by the amount of power the system is consuming. Use of the fluorescent lamp and frequent disk access diverts power and lengthens the charge time.

2. Using quick charge, the power supply microprocessor automatically stops the charge after eight hours regardless of the condition of the battery. Overcharging could cause the battery to explode.

If any of the following occurs, the battery quick charge process stops.

1. The battery becomes fully charged.

2. The AC adaptor or battery is removed.

3. The battery or output voltage is abnormal.

4. The battery temperature is abnormal.

5. The battery SMBus communication fails.

6. The battery cell is bad.

 Detection of full charge

A full charge is detected from the battery pack through SMBus when the battery is charging.

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[CONFIDENTIAL]

Satellite X200/ X205 Series Maintenance Manual

1.6 Batteries 1 Hardware Overview

1.7.2 RTC battery

The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. The table below lists the charging time and data preservation period of the RTC battery. The RTC battery is charged by the adaptor or main battery, while the computer is powered on.

Status Time

Charging Time (power on) About 24 hours Data preservation period (full charge) 1 month

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[CONFIDENTIAL]

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Chapter 2 Troubleshooting Procedures

2 Troubleshooting Procedures

Chapter 2 Contents

2.1 Troubleshooting Introduction ........................................................................................3

2.2 Troubleshooting Flowchart............................................................................................4

2.3 Power Supply Troubleshooting......................................................................................9

2.4 Display Troubleshooting.................................................................................……….14

2.5 Keyboard Troubleshooting ..........................................................................................17

2.6 External USB Devices Troubleshooting......................................................................19

2.7 TV-Out Failure Troubleshooting.................................................................................21

2.8 TouchPad Troubleshooting..........................................................................................23

2.9 Speaker Troubleshooting.............................................................................................25

2.10 Optical drive troubleshooting......................................................................................27

2.11 Modem Troubleshooting …………………………………………………………….30

2.12 Express card Troubleshooting......................................................................................32

2.13 IEEE 1394 Troubleshooting ........................................................................................34

2.14 Wireless LAN Troubleshooting...................................................................................36

2.15 Camera troubleshooting...............................................................................................38

2.16 Bluetooth Troubleshooting…………………...…………………………….……….. 40

2.17 4 in 1 card Troubleshooting……………………………………………………..……42

2.18 HDD Troubleshooting………………………………………………………………..44

2.19 CRT failure Troubleshooting ………………………………………………………. 46

2.20 HDMI Troubleshooting ……………………………………………………………...48

2.21 Robson Troubleshooting ……………………………………………………………. 50

2.22 MIC Troubleshooting ………………………………………………………………. 52

2.23 Finger Troubleshooting …………………………………………………………….. 54

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2 Troubleshooting Procedures

Figures

Figure 2-1 Troubleshooting flowchart (1/2) .......................................................................5

Figure 2-1 Troubleshooting flowchart (2/2) .......................................................................6

Figure 2-2 Power Supply Troubleshooting Process............................................................9

Figure 2-3 Display troubleshooting process .....................................................................14

Figure 2-4 Keyboard troubleshooting process .................................................................. 17

Figure 2-5 External USB device troubleshooting process ................................................ 19

Figure 2-6 TV-out troubleshooting process......................................................................21

Figure 2-7 TouchPad troubleshooting process..................................................................23

Figure 2-8 Speaker troubleshooting process.....................................................................25

Figure 2-9 Optical drive troubleshooting process.............................................................27

Figure 2-10 Modem troubleshooting process .....................................................................30

Figure 2-11 Express card troubleshooting process .............................................................32

Figure 2-12 IEEE 1394 troubleshooting process ................................................................ 34

Figure 2-13 Wireless LAN troubleshooting process...........................................................36

Figure 2-14 Camera troubleshooting process .....................................................................38

Figure 2-15 Bluetooth troubleshooting process…..……………………………….………40 Figure 2-16 4 in 1 card troubleshooting process……………………………..…….………42 Figure 2-17 HDD troubleshooting process……………………………….………………..44

Figure 2-18 CRT failure troubleshooting process ………………………………………....46

Figure 2-19 HDMI Troubleshooting process ……………………………………………...48 Figure 2-20 Robson troubleshooting process ……………………………………………..50 Figure 2-21 MIC troubleshooting process ………………………………………………...52 Figure 2-22 Finger printer troubleshooting process ………………………………………54

Tables

Table 2-1 Battery LED .......................................................................................................10

Table 2-2 DC-IN LED........................................................................................................11

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Maintenance Manual 2

2 Troubleshooting Procedures

2.1 Troubleshooting Introduction

Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are:

1. Display 7. Speaker 13. Camera

2. USB Floppy Drive 8. Optical drive 14. Bluetooth

3. Keyboard 9. Modem 15 HDMI

4. USB ports 10. Express card unit 16. Robson card

5. TV-out port 11. IEEE 1394 port 17. MIC

6. TouchPad 12. Wireless LAN system 18. Finger

The Diagnostics Disk operations are described in Chapter 3. Detailed replacement procedures are given in Chapter 4.

The following tools are necessary for implementing the troubleshooting procedures:

1. Diagnostics Disk (Repair and Sound Repair)

2. Phillips screwdriver (2 mm)

3. 6mm nut driver (for the helix screw nuts on the rear ports for CPU door)

4. 2DD or 2HD formatted work disk for floppy disk drive testing

5. Sycard (EXPRESS CARD test card)

6. Cleaning kit for floppy disk drive troubleshooting

7. Cleaning kit for optical drive troubleshooting

8. Multimeter

9. External monitor

10. USB compatible keyboard

11. Multimedia sound system with line-in and line-out ports

12. Headphones

13. USB test module and USB cable

14. Music CD

15. MIC module and MIC line

16. Robson card

17. Finger print module

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2 Troubleshooting Procedures

2.2 Troubleshooting Flowchart

If you know the location of the malfunction, turn directly to the appropriate section of this chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures to execute. Before performing any troubleshooting procedures, verify the following:

z Ask the user if a password is registered and, if it is, ask him or her to enter the password. z Verify with the customer that Toshiba Windows Vista is installed on the hard disk.

Operating systems that were not preinstalled by Toshiba can cause the computer to malfunction.

z Make sure all optional equipment is removed from the computer. z Make sure the floppy disk drive, if installed, is empty. If no FDD module is installed,

you should use an external FDD to run the diagnostics tests

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STAR T

Connect the A C adapter to the DC -IN socket

Is the D C-IN L E D o n ?

Yes

Is the Battery LED on?

Yes

Perform the Power Supply

Troubleshooting procedures

in section 2.3

Perform the Power Supply

Troubleshooting procedures

in section 2.3

Turn the Power switch on

Yes

Is the P ower On L E D o n ?

Yes

Is the "Toshiba" logo message

display?

Yes

If the "password" m essage

displays, type the passw ord, then

press Enter.

Is T oshiba Window s being

loa d ed ?

Yes

Perform the Power Supply

Troubleshooting procedures

in section 2.3

Perform the P ower Supply

Troubleshooting procedures

in section 2.3

Perform diagnostics program . Run CM165.EXE and select the HA R D D ISK item.

Figure 2-1 Troubleshooting flowchart (1/2)

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2 Troubleshooting Procedures

Does typed characters appear correctly?

Yes

Insert the diagnostics disk into the FDD.

Then run the diagnostics test program.

Yes

Perform the Keyboard

Troubleshooting procedures

in section 2.6

Is the diagnostics test loaded?

Yes

Allow each test to perform

automatically

Is an error detected by any of the

diagnostics tests?

System is normal

Yes

Perform the FDD

Troubleshooting procedures

in section 2.5

After confirming which

diagnostics test has detected

an error, perform the

appropriate procedure as

outlined below.

End

Figure 2-1 Troubleshooting flowchart (2/2)

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2 Troubleshooting Procedures

If the diagnostics program cannot detect an error, the problem may be intermittent. The test program should be executed several times to isolate the problem. When a problem has been located, perform the appropriate troubleshooting procedures as follows:

1. If an error is detected by the battery test, perform the Power Supply Troubleshooting

procedures in Section 2.3.

2. If an error is detected by the display test, perform the Display Troubleshooting

procedures in Section 2.4.

3. If an error is detected by the keyboard test, perform the Keyboard Troubleshooting

procedures in Section 2.5.

4. If an error is detected by the TouchPad test, perform the TouchPad Troubleshooting

procedures in Section 2.8.

5. If an error is detected by the audio test, perform the Speaker Troubleshooting

procedures in Section 2.9 and the Optical Drive Troubleshooting Procedures in Section 2.10.

6. If an error is detected by the modem test, perform the Modem Troubleshooting

Procedures in Section 2.11.

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2 Troubleshooting Procedures

Other problems that are not covered by the diagnostics program may be discovered by a

user.

1. If an error is detected when using an external USB device, perform the External USB

Devices Troubleshooting procedures in Section 2.6.

2. If an error is detected when using the TV-out connection, perform the TV-Out Failure

Troubleshooting procedures in Section 2.7.

3. If an error is detected when using the speakers, perform the Speaker Troubleshooting

procedures in Section 2.10.

4. If an error is detected when using the modem, perform the Modem Troubleshooting

procedures in Section 2.11.

5. If an error is detected when using the EXPRESS CARD unit, perform the EXPRESS

CARD Troubleshooting procedures in Section 2.12.

6. If an error is detected when using the IEEE1394 device, perform the IEEE1394 device

Troubleshooting procedures in Section 2.13.

7. If an error is detected when using the Wireless LAN, perform the Wireless LAN

Troubleshooting procedures in Section 2.14.

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2 Troubleshooting Procedures

2.3 Power Supply Troubleshooting

START

Check Power Supp ly Status

(Procedure 1)

Are the DC-IN and

Ba tte ry L ED s lit?

Yes

Check power supply

connections

(Procedure 3)

Can you turn the

computer on?

Are th e in te rn a l p o w er

connections secure?

Yes

Replace adaptor / battery

(Procedure 2)

Run diagnostic program

(Procedure 4)

Pe rfo rm inter n al c o n ne c tio n

check

(Procedure 5)

Yes

Replace system board

END

Figure 2-2 Power Supply Troubleshooting Process

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2 Troubleshooting Procedures

The power supply controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The flowchart in Figure 2-2 gives a summary of the process. The procedures described in this section are:

Procedure 1: Power status check Procedure 2: Adaptor / battery replacement Procedure 3: Power supply connection check Procedure 4: Diagnostic check Procedure 5: Internal connection check

Procedure 1 Power Status Check

The following LEDS indicate the power supply status:

Battery LED DC-IN LED

The power supply controller displays the power supply status through the Battery and the DCIN LEDS as listed in the tables below.

Table 2-1 Battery LED

Battery State LED colors Definition

Charging

Amber, solid on Battery charging with AC. Blue, solid on Battery fully charged by AC Blue color off Battery abnormal stop charging with AC

(Bad cell/ Overheated)

Discharging

Amber, blinking (LED on for 1 second

Battery within low state: 12 minutes

remaining every 4 seconds) Amber, blinking (LED on for 1 second

every 2 seconds)

Battery within critical low state: 3

minutes remaining. The system is

protected and cannot be re-powered on

without the AC power connected. Amber color off Battery not in low or critical low state;

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Table 2-2 DC-IN LED

AC-IN LED Power supply status

Solid on AC power exists (LED is solid Blue). Off No AC power exists.

To check the power supply status, install a battery pack and connect an AC adaptor to the DC-IN port on the computer and to a power supply.

If the DC-IN LED or Battery LED is not lit, go to Procedure 2.

Procedure 2 Adaptor / battery replacement

A faulty adaptor may not supply power or may not charge the battery. Perform Check 1. Check 1 Connect a new AC adaptor. If the problem is not resolved, go to Check 2. Check 2 Insert a new battery. If the problem is still not resolved, go to Procedure 3.

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Procedure 3 Power supply connection check

The power supply wiring diagram is shown below:

A C ad aptor cord

AC power cord

adaptor

System

board

B a tter y

Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from wall outlet. Check the power cable for

breaks. If the power cord is damaged, connect a new AC power cord. If there is no damage, go to Check 2.

Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the

DC-IN socket, AC adaptor inlet and wall outlet. If these cables are connected correctly, go to Check 3.

Check 3 Make sure that the DC-IN input port socket is firmly secured to the system board

of the computer.

• If the DC-IN input socket is loose, go to Procedure 5.

• If it is not loose, go to Check 4.

Check 4 Use a multi-meter to make sure that the AC adaptor output voltage is close to 19

V. If the output is several percent lower than 19 V, go to Check 5. If the output is close to 19 V, go to Check 6.

Check 5 Connect a new AC adaptor or AC power cord.

• If the DC-IN LED does not light, go to Procedure 4.

• If the battery LED does not light, go to Check 6.

Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is

properly installed and the battery LED still does not light, go to Procedure 4.

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Procedure 4 Diagnostic check

The power supply may not charge the battery pack. Perform the following procedures:

1. Reinstall the battery pack.

2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to

Procedure 5.

3. Run the Diagnostic test following the procedures described in Chapter 3, Tests and

Diagnostics. If no problem is detected, the battery is functioning normally.

Procedure 5 Replacement check

The system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. Check the connection between the AC adaptor and the system board. After checking the connection, perform Check 1:

Check 1 Use a multi-meter to make sure that the fuses on the system board are not blown.

If a fuse is not blown, go to Check 2. If a fuse is blown, go to Check 3.

Check 2 Make sure that the battery cable is firmly connected to the system board. If it is

connected firmly, go to Check 3.

Check 3 The system board may be damaged. Replace it with a new one following the

instructions in Chapter 4.

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2 Troubleshooting Procedures

2.4 Display Troubleshooting

STAR T

Perform external display check

(Pro c ed u re 1 )

D oes the external

display function ok?

Yes

Perform diagnostic check

(Pro c ed u re 2 )

Was a display

problem detected?

Yes

Perform connector and

replacemen t check

(Pro c ed u re 3 )

Replace system board

END

D is p lay is n o t

faulty. Continue

troubleshooting-

refer to F igu re 2 .1

Figure 2-3 Display troubleshooting process

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2 Troubleshooting Procedures

This section describes how to determine if the computer’s display is functioning properly. The process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other procedures as instructed.

Procedure 1: External display check Procedure 2: Diagnostic check Procedure 3: Connector and replacement check

Procedure 1 External display check

Connect an external display to the computer’s external monitor port, and then boot the computer. The computer automatically detects the external display.

If the external display works correctly, the internal LCD may be damaged. Go to Procedure 3. If the external monitor appears to have the same problem as the internal monitor, the system

board may be damaged. Go to Procedure 2.

Procedure 2 Diagnostic check

The Display Test program is stored on the computer’s Diagnostics disk. This program checks the display controller on the system board. Insert the Diagnostics disk in the computer’s floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics for details.

If an error is detected, go to Procedure 3. If an error is not detected, the display is functioning properly.

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Procedure 3 Connector and replacement check

The FL inverter board, LCD module, and system board are connected to the display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks:

Check 1 Make sure the DDR RAM module is seated properly. Test display again. If the

problem still exits, replace the DDR RAM module. If the problem still exists, perform Check 2.

Check 2 Replace the FL inverter board with a new one and test display again. If the

problem still exists, perform Check 3.

Check 3 Replace the LCD module with a new one and test display again. If the problem

still exists, perform Check 4.

Check 4 Replace the LCD/FL cable with a new one and test display again. If the problem

still exists, perform Check 5.

Check 5 Replace the CPU with another of the same specifications. If the problem still

exists, perform Check 6.

Check 6 The system board may be damaged. Replace it with a new one.

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2 Troubleshooting Procedures

2.5 Keyboard Troubleshooting

STAR T

Perform external keyboard check

Perform diagnostic check

(Procedure 1)

D oes the external

keyboard function ok?

Yes

(Procedure 2)

W as a keyboard

problem detected?

Yes

Keyboard is not faulty. Continue

troubleshooting-refer

to Figure 2.1

Pe rform con n ec tor an d

replacement check

(Procedure 3)

Rep lace system bo ard

Figure 2-4 Keyboard troubleshooting process

Satellite x200/x205/satellite Pro x200 /

END

EQUIUM X200 /SATEGO X200 Series

Maintenance Manual

2 Troubleshooting Procedures

To determine if the computer’s keyboard is functioning properly, perform the following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.

Procedure 1: External keyboard check Procedure 2: Diagnostic check Procedure 3: Connector and replacement check

Procedure 1 External keyboard check

Connect a USB keyboard to one of the computer’s USB ports, and then boot the computer. The computer automatically detects the external keyboard.

If the external keyboard works correctly, the internal keyboard or its connections may be faulty. Go to Procedure 2.

If the external keyboard appears to have the same problem as the internal keyboard, the system board may be having some problem. Replace it with a new one and following the instructions in Chapter 4.

Procedure 2 Diagnostic check

Run the test and Diagnostics Program, which will automatically execute the Keyboard Test. Refer to Chapter 3, Tests and Diagnostics for more information on how to run the program.

If an error is located, go to Procedure 3. If an error does not occur, the keyboard is functioning ok.

Procedure 3 Connector and replacement check

The keyboard and/or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks.

Check 1 Make sure the keyboard cable is firmly connected to the system board.

If the connection is loose, reconnect firmly and repeat Procedure 2. If there is still an error, go to Check 2.

Check 2 The keyboard may be damaged. Replace it with a new one following the

instructions in Chapter 4. If the problem still exists, perform Check 3.

Check 3 The system board may be damaged. Replace it with a new one following the

instructions in Chapter 4.

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2.6 External USB Devices Troubleshooting

STAR T

Perform external device and

connection check

(Procedure 1)

Ch eck U SB

port

connection

Do es the device function

Yes

when connected to a

differe nt U S B p ort?

D o e s an alte rn a tiv e U S B

device function correctly?

Replace system board

(Procedure 2)

END

O r ig in al U SB

Yes

de v ic e is f au lty

Figure 2-5 External USB device troubleshooting process

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Maintenance Manual

2 Troubleshooting Procedures

To determine if the computer’s external USB devices are functioning properly, perform the following procedures. Figure 2-6 outlines the process. Start with Procedure 1 and continue as instructed.

Procedure 1: External device and connection check Procedure 2: Replace system board

Procedure 1 External device and connection check

The USB device may be damaged or the connection may be faulty. Perform Check 1. Check 1 Make sure USB device cable is firmly plugged into one of the USB sockets. If the

cable is connected correctly, go to Check 2.

Check 2 Plug the USB device into another USB socket (there are three in all). If the USB

device still does not work, go to Check 4. If the device functions correctly when connected to another USB port, go to

Check 3.

Check 3 Make sure that the USB socket is firmly secured to the system board of the

computer. If the malfunction remains, the system board may be damaged. Go to Procedure 2.

Check 4 Connect an alternative USB device to one of the computer’s USB ports, and then

boot the computer. The computer automatically detects the external device. If the alternative USB device works correctly, the original device may be

damaged and should be replaced. If the alternative USB device appears to have the same problem as the original

device, the system board may be damaged. Go to Procedure 2.

Procedure 2 Replace system board

If the error persists, the system board may be damaged. Replace it with a new one following the instructions in Chapter 4.

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2.7 TV-Out Failure Troubleshooting

STAR T

Perform T V connection check

(Pro c ed u re 1 )

D oes replacem en t TV cab le

function properly?

Perform TV set check

(Pro c ed u re 2 )

TV functioning ok?

Yes

Re place system bo ard

Rep lace TV

cable

U se different

TV set

END

Figure 2-6 TV-out troubleshooting process

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2 Troubleshooting Procedures

To determine if the computer’s TV-out port is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed.

Procedure 1: TV connection check Procedure 2: TV set check

Procedure 1 TV connection check

The TV cable may be damaged or the connections may be loose. Perform Check 1: Check 1 Make sure TV cable is firmly plugged into both the TV set and the TV-out port of

the computer. If the cable is connected correctly, go to Check 2.

Check 2 Make sure the TV-out port is firmly secured to the system board of the computer.

If the malfunction remains, go to Check 3.

Check 3 The TV cable may be damaged. Replace with a good cable. If the malfunction

remains, go to Procedure 2.

Procedure 2 TV set check

The TV set may be faulty. Perform Check 1: Check 1 Try using the set for television reception. If it does not work, the set may be

damaged. If the set does work, perform Check 2.

Check 2 Try connecting a different television to the computer. If the replacement

television works, the original set may be damaged. If the replacement set does not work the system board may be damaged. Replace it with a new one following the instructions in Chapter 4.

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2.8 TouchPad Troubleshooting

START

TouchP ad connection

check (Procedure 1)

TouchPad replacement

check (Procedure 2)

Replace system board

END

Figure 2-7 Touchpad troubleshooting process

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2 Troubleshooting Procedures

To determine if the computer’s built-in TouchPad is functioning properly, perform the following procedures. Figure 2-9 outlines the process. Start with Procedure 1 and continue as instructed.

Procedure 1: TouchPad connection check Procedure 2: TouchPad replacement check

Procedure 1 TouchPad connection check

The TouchPad is connected via the TouchPad FPC to the system board. Make sure the TouchPad FPC cable is firmly connected to the TouchPad and system board. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks.

If any of the connections are loose, reconnect firmly. If any of the connections is damaged, or there is still an error, go to Procedure 2.

Procedure 2 TouchPad replacement check

The TouchPad unit or FPC may be defective or damaged. Replace each with a new one following the steps in Chapter 4. If the FDD is still not functioning properly, replace the system board with a new one following the steps in Chapter 4.

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2.9 Speaker Troubleshooting

START

Perform audio source test

(Procedure 1)

Do all sources have

same problem?

Yes

Perform earphone test

(Procedure 2)

Speakers are not

faulty. Continue

troubleshooting -

see Figure 2-1

Do earphones

function correctly?

Yes

Perform connection check

(Procedure 3)

Perform replacement

check

(Procedure 4)

Replace system board

END

Figure 2-8 Speaker troubleshooting process

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2 Troubleshooting Procedures

To determine if the computer’s built-in speakers are functioning properly, perform the following procedures. Figure 2-10 outlines the process. First adjust the speaker volume to an appropriate level. Start with Procedure 1 and continue as instructed.

Procedure 1: Audio source test Procedure 2: Earphone test Procedure 3: Connection check Procedure 4: Replacement check

Procedure 1 Audio source test

Try different audio sources (e.g. an audio CD and digital music file) to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue with Procedure 2.

Procedure 2 Earphone test

Connect a set if earphones or external speakers. If these function correctly, go to Procedure 3. If they do not function correctly, the system board may be defective or damaged. Replace it with a new one.

Procedure 3 Connection check

Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and make sure the speaker cable is firmly connected to the audio board. If the

stereo speakers are still not functioning properly, go to Procedure 4.

Procedure 4 Replacement check

If the stereo speakers don't sound properly, the stereo speakers may be defective or damaged. Replace them with new ones. If the stereo speakers still do not work properly, try replacing in turn the audio board and system board.

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2.10 Optical Drive Troubleshooting

START

Perform audio CD check

(Procedure 1)

Audio CD functions ok?

Perform drivecleaning check

(Procedure 2)

Yes

Perform software check

(Procedure 3)

Perform diagnostic test

(Procedure 4)

Perform connection and

replacement check

(Procedure 5)

Replace system board

END

Figure 2-9 Optical drive troubleshooting process

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This section describes how to determine if the computer’s internal optical drive is functioning properly. The Satellite X200 / X205 / Satellite Pro X200 / EQUIUM X200 /SATEGO X200 Series Maintenance Manual module bays can accommodate the following optical drives:

DVD SuperMulti supporting +-R Double Rayer

Figure 2-11 outlines the process. Perform the steps below starting with Procedure 1 and continue with the other procedures as required.

Procedure 1: Audio CD test Procedure 2: Drive cleaning check Procedure 3: Software check Procedure 4: Diagnostic test Procedure 5: Connection and replacement check

Procedure 1 Audio CD check

First, insert an audio CD into the CD/DVD drive. If it works, the problem is not with the drive. Go to Procedure 3. If the audio CD does not work, go to Procedure 2. If the CD/DVD LED on the front panel does not light when the disc is played and the drive gives no response, go straight to Procedure 3.

Procedure 2 Drive cleaning check

Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning product instructions. If the problem persists, go to Procedure 3.

Procedure 3 Software check

Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.

Procedure 4 Diagnostic test

The audio test program stored in the Diagnostics Disk will test the drive’s ability to play an audio CD. See Chapter 3 for details.

If any errors occur while executing the diagnostic program, go to Procedure 5.

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Procedure 5 Connection check and replacement check

The optical drive connects to the system board. The drive may be disconnected, or the drive or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks:

Check 1 Make sure the drive is firmly connected to the system board. If the connection is

good and there is still an error, go to Check 2.

Check 2 The drive or drive cable may be defective or damaged. Replace each with a new

one following the steps in Chapter 4, Replacement Procedures. If the drive is still not functioning properly, perform Check 3.

Check 3 The system board may be damaged. Replace it with new one following the

instructions in Chapter 4, Replacement Procedures.

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2.11 Modem Troubleshooting

START

Perform telephone line

connection check

(Procedure 1)

Computer unable to

detect telephone signal?

Perform connection check

(Procedure 2)

Perform replacement

check

(Procedure 3)

Replace system board

Yes

Check / replace

telephone line and

connections

END

Figure 2-10 Modem troubleshooting process

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This section describes how to determine if the computer's modem is functioning properly. Figure 2-12 outlines the process. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.

Procedure 1: Telephone line connection check Procedure 2: Modem card connection check Procedure 3: Modem card replacement check

Procedure 1 Telephone line connection check

The telephone cable may be damaged or the connections may be loose. Attempt to connect the computer to a network through using the modem. If the modem does not function at all, go to Procedure 3. If the attempt fails because the computer detects no telephone signal, the fault may be in the telephone cable, the wall socket or the modem port. Perform Check 1:

Check 1 Make sure telephone cable is firmly plugged into both the telephone wall socket

and the modem port of the computer. If the cable is connected correctly, go to Check 2.

Check 2 Make sure the modem port is firmly secured to the system board of the computer.

If the malfunction remains, go to Check 3.

Check 3 The telephone cable may be damaged. Replace with a good cable. If the

malfunction remains, go to Procedure 2.

Procedure 2 Modem card connection check

Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and ensure that the modem card is well connected to the system board. If the

problem persists, perform Procedure 3.

Procedure 3 Modem replacement check

The modem card or RJ-11 jack may be faulty. Try replacing them. If the problem persists, the system board may be defective or damaged. Replace the System Board with a new one following the steps in Chapter 4, Replacement Procedures.

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2.12 Express card Troubleshooting

START

Perform Express card test

(Procedure 1)

Do errors occur during

Ex press c ard test?

Yes

Perform Express card socket

replacement check

(Procedure 2)

Rep lace system bo ard

END

Express card unit

is n o t fa u lty .

Figure 2-11 Express card troubleshooting process

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This section describes how to determine if the Express card player is functioning properly. The process is summarized in Figure 2-13. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.

Procedure 1: Express card test Procedure 2: Express card socket replacement check

Procedure 1 Express card test

The Express test card contains a Express test program. Ensure the card in fully inserted into the socket before running the program.

If an error occurs during the Express card test, perform Procedure 2. If no error occurs, it is likely that the original PC card was faulty.

Procedure 2 Express card socket replacement check

The Express card socket may be damaged or defective, for instance the socket pins can be bent. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace the socket. If the problem persists, the system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4.

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2.13 IEEE 1394 Troubleshooting

START

Perform IEEE 1394 device check

(Proced ure 1)

Is IEEE 1394 transmission ok?

Yes

Perform diagnostic check

(Proced ure 2)

Was an IEEE 1394 problem detected?

Yes

Perform connection and replacement check

(Proced ure 3)

Replace system board

IEEE 1394 port and transmission are not

faulty . C o ntin u e

troubleshooting - refer

to Figure 2.1

END

Figure 2-12 IEEE 1394 troubleshooting process

To determine if the computer’s IEEE 1394 system is functioning properly, perform the

following procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue

with the other procedures as instructed.

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Procedure 1: IEEE 1394 device check Procedure 2: Diagnostic check Procedure 3: Connection and replacement check

Procedure 1 IEEE 1394 device check

Connect an IEEE 1394 device to the computer’s IEEE 1394 port, then boot the computer for Windows Vista. The computer should automatically detect the 1394 device. Check whether the device can transmit data to the computer.

If the device is able to communicate with the computer, the problem may be intermittent or connections may be faulty. Go to Procedure 2.

If communication is impaired, there may be a faulty connection. Go to Procedure 3.

Procedure 2 Diagnostic check

Run the Diagnostic Program, which will automatically execute the IEEE 1394 port test for transmission. Refer to Chapter 3, Tests and Diagnostics for more information on how to run the program.

If an error is located, go to Procedure 3. If an error does not occur, the 1394 port is functioning properly.

Procedure 3 Connection and replacement check

The transmission cable may be damaged or the connections may be loose. Perform Check 1: Check 1 Make sure the transmission cable is firmly plugged into both the IEEE 1394-

compatible device and the IEEE 1394 port of the computer. If the cable is connected correctly, go to Check 2.

Check 2 Make sure the IEEE 1394 port is firmly secured to the system board of the

computer. If the malfunction persists, go to Check 3.

Check 3 The transmission cable may be damaged. Replace with a good cable. If the

malfunction persists, go to Check 4

Check 4 The system board may be damaged. Replace it with a new one following the

instructions in Chapter 4.

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2.14 Wireless LAN Troubleshooting

START

Perform diag n ostic test

(Procedu re 1 )

Was a wireless LAN problem delected?

Wireless L A N system is not f au lty. Con tin u e troubleshooting - refe r

to Fig u re 2 .1

Yes

Perform co nn ecto r and rep lace m e nt ch ec k

(Procedu re 2 )

Replace wireless LAN antenna/unit

Replace system board

END

Figure 2-13 Wireless LAN troubleshooting process

The wireless LAN antenna wire, wireless LAN unit or system board may each be the source

of a wireless LAN fault. Any of these components may be damaged. To determine if the

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computer’s wireless LAN system is functioning properly, perform the following procedures.

Figure 2-15 outlines the process. Start with Procedure 1 and continue with the other

procedures as instructed.

Procedure 1: Diagnostic test Procedure 2: Connector and replacement check

Procedure 1 Diagnostic test

Run the Diagnostic Program, which will automatically execute the wireless LAN test. Refer to Chapter 3, Tests and Diagnostics for more information on the program.

If an error is located, go to Procedure 2. If an error is not located, the wireless LAN system is functioning properly.

Procedure 2 Connector and replacement check

The wireless LAN antenna, wireless LAN unit or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the wireless LAN antenna is firmly connected to the wireless LAN

unit (refer to Chapter 4 for instructions) and that the wireless LAN unit is securely slotted into the system board. If the problem persists, go to Check 2.

Check 2 Check that the wireless communication switch is turned to “On”, and then make

sure that the wireless communication LED on the front panel is lit. If the LED is lit but the wireless LAN function is still faulty, the antenna may be damaged. Replace with a new antenna following the steps in Chapter 4, Replacement Procedures. If the problem persists, or if the wireless LAN LED is not lit when the wireless communication switch is turned to “On”, go to Check 3.

Check 3 The wireless LAN unit may be damaged. Replace it with a new one following the

instructions in Chapter 4. If the problem still exists, perform Check 4.

Check 4 The system board may be damaged. Replace it with a new one following the

instructions in Chapter 4.

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2.15 Camera Troubleshooting

Figure 2-14 Camera troubleshooting process

The Camera board or system board may be the reason of a Camera fault. Either of these two

components may be damaged. To determine if the computer’s Camera is functioning

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properly, perform the following procedures. Figure 2-14 outlines the process. Start with

Procedure 1 and continue with the other procedures as instructed.

Procedure 1: Diagnostic test Procedure 2: Connector and replacement check

Procedure 1 Diagnostic test

Run the functioning Program in windows, which will display the Camera test result. If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the

Camera system is functioning properly.

Procedure 2 Connector and replacement check

The Camera board or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the Camera board FFC is securely slotted into the system board. If

the problem persists, go to Check 2.

Check 2 The Camera board may be damaged. Replace it with a new one following the

instructions in Chapter 4. If the problem still exists, perform Check 3.

Check 3 The system board may be damaged. Replace it with a new one following the

instructions in Chapter 4.

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2.16 Bluetooth Troubleshooting

ST A R T

Pr eform di agnost i c t est

( Proc edur e 1)

Was a Bl uetoot h probl em

detect ?

Per form connect or and

r epl acemen t c hec k

( Proc edur e 2)

Repl ace B l uet ooth

antenna moudl e.

Repl ac e sy st em bo ar d

Bl uetoot h i s not f aul t y.

Conti nue tr oubl eshoot i ng-r ef er

t o Fi gur e 2.1

Figure 2-15 Bluetooth troubleshooting process

Satellite x200/x205/satellite Pro x200 /

END

EQUIUM X200 /SATEGO X200 Series

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412 Troubleshooting Procedures

The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a

Bluetooth fault. Any of these components may be damaged. To determine if the computer’s

Bluetooth is functioning properly, perform the following procedures. Figure 2-16 outlines the

process. Start with Procedure 1 and continue with the other procedures as instructed.

Procedure 1: Diagnostic test Procedure 2: Connector and replacement check

Procedure 1 Diagnostic test

Run the Diagnostic Program, which will automatically execute the Bluetooth test. Refer to Chapter 3, Tests and Diagnostics for more information on the program.

If an error is located, go to Procedure 2. If an error is not located, the Bluetooth system is functioning properly.

Procedure 2 Connector and replacement check

The Bluetooth, antenna module or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the Bluetooth antenna is firmly connected to the Bluetooth module

(refer to Chapter 4 for instructions) and that the Bluetooth FFC is securely slotted into the system board. If the problem persists, go to Check 2.

Check 2 Check that the Bluetooth communication switch is turned to “On”, then make sure

that the communication LED on the left panel is lit. If the LED is lit but the Bluetooth function is still faulty, the antenna module may be damaged. Replace with a new antenna following the steps in Chapter 4, Replacement Procedures. If the problem persists, or if the Bluetooth communication LED is not lit when the Bluetooth communication switch is turned to “On”, go to Check 3.

Check 3 The Bluetooth module may be damaged. Replace it with a new one following the

instructions in Chapter 4. If the problem still exists, perform Check 4.

Check 4 The system board may be damaged. Replace it with a new one following the

instructions in Chapter 4.

2.17 4in 1 card Troubleshooting

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START

Perform 4 in 1 CARD test

(Procedure 1)

Do errors occur during 4

IN 1 CARD test?

Yes

Perform 4 IN 1 card socket

replacement check

(Procedure 2)

Replace system board

END

4 IN 1 unit is not

faulty.

Figure 2-16 4 in 1 card troubleshooting process

This section describes how to determine if the 4 IN 1 Card player is functioning properly. The process is summarized in Figure 2-16. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.

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Procedure 1: 5 in 1 card test Procedure 2: Express socket replacement check

Procedure 1 4 in 1 card test

The 4 in 1 Card test card contains a 4 in 1 card test program. Ensure the card in fully inserted into the socket before running the program.

If an error occurs during the 4 in 1 card test, perform Procedure 2. If no error occurs, it is likely that the original 4 in 1 card was faulty.

Procedure 2 4 in 1 Card socket replacement check

The 4 in 1 Card socket may be damaged or defective, for instance the socket pins can be bent. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace the socket. If the problem persists, the system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4.

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2.18 HDD Troubleshooting

Figure 2-17 HDD troubleshooting process

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The HDD or system board may be the reason of a HDD fault. Either of these two components

may be damaged. To determine if the computer’s HDD is functioning properly, perform the

following procedures. Figure 2-15 outlines the process. Start with Procedure 1 and continue

with the other procedures as instructed.

Procedure 1: Diagnostic test Procedure 2: Connector and replacement check

Procedure 1 Diagnostic test

Run the Diagnostic Program, which will automatically execute the HDD R/W test. Refer to Chapter 3, Tests and Diagnostics for more information on the program.

If an error is located, go to Procedure 2. If an error is not located, the HDD function is functioning properly.

Procedure 2 Connector and replacement check

The HDD module or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the HDD module is securely slotted into the system board. If the

problem persists, go to Check 2.

Check 2 The HDD module may be damaged. Replace it with a new one following the

instructions in Chapter 4. If the problem still exists, perform Check 3.

Check 3 The system board may be damaged. Replace it with a new one following the

instructions in Chapter 4.

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2.19 CRT Troubleshooting

START

P erfo rm C R T co nn ectio n

check

(P rocedure 1)

D oes replacem en t

CRT cable

function properly?

Perform CRT set check

(P rocedure 2)

C RT functioning ok?

R eplace system board

R eplace C R T

cable

U se different

CRT set

C heck C R T

Port

connection

END

Figure 2-18 HDD troubleshooting process

To determine if the computer’s CRT port is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed.

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Procedure 1: CRT connection check Procedure 2: CRT set check

Procedure 1 CRT connection check

The CRT cable may be damaged or the connections may be loose. Perform Check 1: Check 1 Make sure CRT cable is firmly plugged into both the CRT set and the CRT port

of the computer. If the cable is connected correctly, go to Check 2.

Check 2 Make sure the CRT port is firmly secured to the system board of the computer. If

the malfunction remains, go to Check 3.

Check 3 The CRT cable may be damaged. Replace with a good cable. If the malfunction

remains, go to Procedure 2.

Procedure 2 CRT set check

The CRT set may be faulty. Perform Check 1: Check 1 Try using the set for CRT reception. If it does not work, the set may be damaged.

If the set does work, perform Check 2.

Check 2 Try connecting a different CRT to the computer. If the replacement CRT works,

the original set may be damaged. If the replacement set does not work the system board may be damaged. Replace it with a new one following the instructions in Chapter 4.

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2.20 HDMI Troubleshooting

STAR T

Pe rfo rm HD M I co n n ec tion

check

(Procedure 1)

Do es replacem ent H D MI

cable

function properly?

Pe rfo rm HD M I se t ch ec k

(Procedure 2)

HD MI functioning ok?

Rep lace system b oard

Rep lace HD M I

cable

U se different

HDMI set

END

Figure 2-19 HDMI troubleshooting process

To determine if the computer’s HDMI port is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed.

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Procedure 1: HDMI connection check Procedure 2: HDMI set check

Procedure 1 HDMI connection check

The CRT cable may be damaged or the connections may be loose. Perform Check 1: Check 1 Make sure HDMI cable is firmly plugged into both the CRT set and the CRT port

of the computer. If the cable is connected correctly, go to Check 2.

Check 2 Make sure the HDMI port is firmly secured to the system board of the computer.

If the malfunction remains, go to Check 3.

Check 3 The HDMI cable may be damaged. Replace with a good cable. If the malfunction

remains, go to Procedure 2.

Procedure 2 HDMI set check

The TV set may be faulty. Perform Check 1: Check 1 Try using the set for television reception. If it does not work, the set may be

damaged. If the set does work, perform Check 2.

Check 2 Try connecting a different television to the computer. If the replacement

television works, the original set may be damaged. If the replacement set does not work the system board may be damaged. Replace it with a new one following the instructions in Chapter 4.

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2.21 Robson troubleshooting

Figure 2-20 Robson troubleshooting process

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The Robson board or system board may be the reason of a Robson fault. Either of these two components may be damaged. To determine if the computer’s Robson is functioning properly, perform the following procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.

Procedure 1: Diagnostic test Procedure 2: Connector and replacement check

Procedure 1 Diagnostic test

Run the functioning Program on DOS model, which will display the Robson test result. If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the

Robson board is functioning properly.

Procedure 2 Connector and replacement check

The Robson board or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the Robson board is securely slotted into the system board. If the

problem remains, go to Check 2.

Check 2 The Robson board may be damaged. Replace it with a new one following the

instructions in Chapter 4. If the problem still exists, perform Check 3.

Check 3 The system board may be damaged. Replace it with a new one following the

instructions in Chapter 4.

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2.22 MIC Troubleshooting

Figure 2.21. MIC troubleshooting process

The MIC line or system board may be the reason of a MIC fault. Either of these two components may be damaged. To determine if the computer’s MIC is functioning properly, perform the following procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.

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Procedure 1: Diagnostic test Procedure 2: Connector and replacement check

Procedure 1 Diagnostic test

Run the functioning Program on Windows model, which will display the MIC test result. If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the MIC

module functioning is properly.

Procedure 2 Connector and replacement check

The MIC line or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the MIC line is securely slotted into the system board. If the

problem remains, go to Check 2.

Check 2 The MIC line may be damaged. Replace it with a new one following the

instructions in Chapter 4. If the problem still exists, perform Check 3.

Check 3 The system board may be damaged. Replace it with a new one following the

instructions in Chapter 4.

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2.23 Finger printer troubleshooting

Figure 2-22 Finger printer troubleshooting process

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The Finger printer board or system board may be the reason of a finger printer fault. Either of these two components may be damaged. To determine if the computer’s Finger printer is functioning properly, perform the following procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.

Procedure 1: Diagnostic test Procedure 2: Connector and replacement check

Procedure 1 Diagnostic test

Run the Diagnostic Program, which will automatically execute the Finger printer test. Refer to Chapter 3, Tests and Diagnostics for more information on the program.

If an error is located, go to Procedure 2. If an error is not located, the Finger printer system is functioning properly.

Procedure 2 Connector and replacement check

The Finger printer board or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the Finger printer board FFC is securely slotted into the system

board. If the problem persists, go to Check 2.

Check 2 The Finger printer board may be damaged. Replace it with a new one following

the instructions in Chapter 4. If the problem still exists, perform Check 3.

Check 3 The system board may be damaged. Replace it with a new one following the

instructions in Chapter 4.

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3. Tests and Diagnostics

Chapter 3 Tests and Diagnostics

Satellite X200 / X205

Series Maintenance Manual 3-1

3.1 The Diagnostic Test .........................................................................................................3-3

3.2 Executing the Diagnostic Test..........................................................................................3-5

3.3 Display Configuration .....................................................................................................3-9

3.4 Speaker Audio Test........................................................................................................3-10

3.5 Fan ON/OFF Test...........................................................................................................3-11

3.6 Main Battery Charge Test ..............................................................................................3-12

3.7 FDD Test........................................................................................................................3-13

3.8 ODD Test .......................................................................................................................3-14

3.9 Keyboard Test ................................................................................................................3-15

3.10 Mouse (Pad) Test ...........................................................................................................3-17

3.11 LCD Pixels Mode Test...................................................................................................3-19

3.12 Magnetic switch Test .....................................................................................................3-20

3.13 LAN Test........................................................................................................................3-22

3.14 RTC Test ........................................................................................................................3-23

3.15 Read 1394 GUID............................................................................................................3-24

3.16 Speaker EQ Check…………...………….…….……………..……………....……......3-25

3.17 Button Test …………..……………………….………….……………….….……….3-26

3.18 Fingerprint DOS Test ……………………....…………….………………..….………3-27

3.19 Clear Fingerprint Registered…………………………….………………...…………...3-29

3.20 1st HDD Test...................................................................................................................3-30

3.21 2nd HDD Test………………………….………………………..…………….………..3-33

3.22 Front Edge Logo check ……………….………………………..…………….………..3-36

3.23 Write DMI ……………………………………………………………………………..3-37

3.24 Read DMI ……………………………………………………………………………..3-39

SatelliteX200 / X205 /

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3. Tests and Diagnostics

3.1 The Diagnostic Test

This chapter explains how to use the Test & Diagnostic program to test the functions of the (Base on Orlando10&10G&10H T&D version 1.1) hardware modules. The Test & Diagnostic Program is stored on the T&D diskettes. The program consists of a series of tests that run automatically when the Diagnostics Program items are selected and executed.

NOTES: To start the diagnostics, follow these steps

1. Check all cables for loose connections.

2. Exit this program when you are at Main Menu.

The TEST & DIAGNOSTIC PROGRAM contains the following functional tests:

 CONFIG CHECK TEST  SPEAKER AUDIO TEST  FAN ON/OFF TEST  MAIN BATTERY CHARGE TEST  FDD TEST  ODD TEST  KEYBOARD TEST  MOUSE(PAD) TEST  LCD PIXELS MODE TEST  MAGNETIC SWITCH TEST

 1

HDD R/W TEST

 2nd HDD R/W TEST  LAN TEST  RTC TEST  IEEE1394 CODE TEST

Speaker EQ Check&Rewrite

  Button Test  Fingerprint DOS Test  Clear FP(Fingerprint) Registered  Front Edge Logo check  Write DMI  Read DMI

You will need the following equipment to perform some of the Diagnostic test programs.

Satellite X200 / X205

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 The diagnostics diskette (2 pcs)  A formatted working diskette for the floppy disk drive test (Floppy Disk Drive Test)  A data CD disc (ODD Test)  A LAN loopback

The following sections explain how to execute the Test & Diagnostic Program and detail the tests within the program.

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3. Tests and Diagnostics

3.1 Executing the Diagnostic Test

DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC PROGRAM, follow these steps:

1. Insert the diagnostics diskette #1 in the floppy disk drive and turn on the computer. (The

diagnostics diskette contains the DOS boot files.) And then follow the instructions to swap with the diagnostics diskette #2 for T&D program installed in RAM driver.

NOTE: To execute the CD test, make sure the CD is installed in the ODD drive.

The T&D Program can run by single test item when you press corresponsive English letter of test item, or run two or more test items what you like if you choose them by “Arrow cursors” and “Space Bar” – the wonderful thing is you can setup test loop by “Enter” button. And it also asks you if you like to copy test log file to diskette as reference at the end of test(s).

The test list is as the following:

A. CONFIG CHECK TEST B. SPEAKER AUDIO TEST C. FAN ON/OFF TEST D. MAIN BATTERY TEST E. FDD TEST F. ODD TEST G. KEYBOARD TEST H. MOUSE (PAD) TEST I. LCD PIXELS MODE TEST J. MAGNETIC TEST K. LAN TEST L. RTC TEST M. IEEE1394 CODE TEST

SPEAKER EQ CHECK TEST

N. O. BUTTON TEST P. FINGERPRINT TEST Q. CLEAR FP REGISTERED R. 1st HDD TEST

S. 2

HDD TEST

T. Front Edge logo U. Write DMI V. Read DMI

Z. Save LOG to floppy X: Exit

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3. Tests and Diagnostics

The below display will show up at the beginning of T&D program

If the test result passes, the following display will show up:

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3. Tests and Diagnostics

If an error is detected and a test fails, the following message displays:

Then press any key for next actions – the below display presented if copying test log file onto diskette is necessary. This action will be executed when “Y” key pressed.

It will skip this process if “N” key pressed.

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3. Tests and Diagnostics

And then it will check if it’s necessary to leave this program. Program will quit when “Y” key pressed and it will go back main menu for next test if “N” key pressed.

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3.3 Display configuration 3 Tests and Diagnostics

3.3 Display Configuration

This Item will show the unit configuration. It includes:

 CPU type (Single/Dual Yunah; Cache ; CPU speed ;CPU FSB)  DDRAM SIZE  ODD TYPE ((DVD-SuperMulti; COMBO; …)  Panel ID  HDD type & capacity (Vendor ID. Model .Firmware)  VRAM size / VGA CHIP TYPE  Battery cell (6cell;9cell;12cell)  Wireless type  LAN Type  1394  Bluetooth  SKU ID  Robson size

The screen should display as below:

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3. Tests and Diagnostics 3.5 Speaker Audio Test

3.4 Speaker Audio Test

The speaker audio test allows the user to aurally confirm the speaker functions. And check both speakers if they are OK within 3 times “Beep” sound generated.

NOTE: Remember to tune up the volume as “Maximum” before this test starts.

The screen should display as below, indicating whether the test is passed or failed after the question.

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3.6 Fan ON/OFF Test 3. Tests and Diagnostics

3.5 Fan ON/OFF Test

The fan test allows the user to test aurally whether the fan is working. And follow the below procedures for this test:

 The computer will let the fan be “ON” after any key pressed. Feel the wind or

listen the rotating sound to check whether the fan is working or not.

NOTE: Remember to approach fan outlet that is near right side of unit whether fan is “ON”.

 The computer will stop the fan working after any key pressed. Feel the wind or

listen the sound to check if the fan is “OFF”.

The screen should display as below, indicating whether the test is passed or failed after the question.

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3. Tests and Diagnostics 3.7 Main Battery Change Test

3.6 Main Battery Charge Test

NOTE: The AC adaptor (90W, 19V) should be connected to successfully run this test.

This test shows and measures the main battery:

 Battery type (Lion)  Manufacturer (Sanyo/Panasonic/Sony)  Remain charge capacity (0 ~ 100%)  Charge function (PASS/FAIL)

- “Battery Is Full” showed when “remain charge capacities” is 100%

The screen should display as below, if the charge function is OK, will show:.

If the charge function is NG, the screen will display as:

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3.8 FDD Test 3. Tests and Diagnostics

3. 7 FDD Test

NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Remove the diagnostics diskette and insert the work diskette into the FDD. The contents of the floppy diskette maybe erased.

The Floppy Disk Test includes three subtests of the:

1. Sequential seek/verify function (Range: Track 0 ~ 79)

2. Funnel code seek/verify function (Range: Track 0 ~ 79)

3. Write/Read/Compare pattern function (Range: Track 75 ~ 79)

NOTE: The write-protected device of this formatted diskette should be “Disable”.

The subtests run automatically.

NOTE: Press “Esc” key can skip the current subtest.

The screen should display as below, indicating whether the subtests pass or fail when finished.

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3 Tests and Diagnostics

3. 8 ODD Test

The ODD test allows a user to aurally confirm the ODD functions.

NOTE: A CD disc (including data file) must be inserted into the ODD drive then must

wait ODD drive initial OK (ODD LED stop flashing) before this test starts.

The ODD test includes two subtests of the:

1. Random read/partial sequential read function

2. Eject ODD door

The screen should display as below, indicating whether the subtests pass or fail when finished.

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3. Tests and Diagnostics

3. 9 Keyboard Test

The keyboard test checks the all keys function.

NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test.

Before keyboard test starts, the keyboard matrix code should be chosen as below display:

1. K (UK, for Europe)

2. S (US, for America)

3. J (Japan, for Japan)

When you execute this test, the keyboard layout is drawn on the display. When any key is pressed, the corresponding key on the screen changes to black as shown below.

It will indicate whether the subtest is passed or failed after the question.

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Toshiba satellite x200, satellite x205 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Satellite X200/ X205

SAFETY PRECAUTIONS

Conventions

Acronyms

Keys

Key operation

User input

The display

Chapter 1 Hardware Overview

Chapter 2 Troubleshooting Procedures

Chapter 3 Tests and Diagnostics

Chapter 4 Replacement Procedures

Appendices

Chapter 1 Contents

1.1 Features

1.2 System Unit

1 Hardware Overview 1.3 2.5-inch Hard Disk Drive

1.4 DVD Super Multi Double Layer

1.5 HD DVD Drive

1.5.1 HD DVD-ROM

1.6 Power Supply

1.7 Batteries

1.7.1 Main Battery

1.7.2 RTC battery

Chapter 2 Contents

2.1 Troubleshooting Introduction

2.2 Troubleshooting Flowchart

2.3 Power Supply Troubleshooting

2.4 Display Troubleshooting

2.5 Keyboard Troubleshooting

2.6 External USB Devices Troubleshooting

2.7 TV-Out Failure Troubleshooting

2.8 TouchPad Troubleshooting

2.9 Speaker Troubleshooting

2.10 Optical Drive Troubleshooting

2.11 Modem Troubleshooting

2.12 Express card Troubleshooting

2.13 IEEE 1394 Troubleshooting

2.14 Wireless LAN Troubleshooting

2.15 Camera Troubleshooting

2.16 Bluetooth Troubleshooting

2.18 HDD Troubleshooting

2.19 CRT Troubleshooting

2.20 HDMI Troubleshooting

2.21 Robson troubleshooting

2.22 MIC Troubleshooting

2.23 Finger printer troubleshooting

Contents

3.1 The Diagnostic Test

3.1 Executing the Diagnostic Test

3.3 Display Configuration

3.4 Speaker Audio Test

3.5 Fan ON/OFF Test

3.6 Main Battery Charge Test

3. 7 FDD Test

3. 8 ODD Test

3. 9 Keyboard Test