Toshiba Personal Computer Silvis-10M10MG-10AR+10ARG Maintenance Manual
First edition Mar. 2009
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the
Silvis-10M10MG-10AR+10ARG
Series at the time of this manual's production. However, succeeding computers and manuals
are subject to change without notice. Therefore, Toshiba assumes no liability for damages
incurred directly or indirectly from errors, omissions, or discrepancies between any
succeeding product and this manual.
Trademarks
Intel, Intel SpeedStep, Pentium and Celeron are trademarks or registered trademarks of Intel
Corporation or its subsidiaries in the United States and other countries/regions.
Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark of Eastman Kodak.
i Link is a trademark of Sony Corporation.
TruSurround XT, Trubass, Dialog Clarity, SRS and (•)symbol are trademarks of SRS Labs,
Inc.
TruSurround XT technology is in corporated under license from SRS Labs, Inc.
Other trademarks and registered trademarks not listed above may be used in this manual.
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Silvis-10M10MG-10AR+10ARG Series.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite P500 system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the typeface
below:
Format complete
System transferred
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
Table 1-13 Time required for charges of main battery ......................................................25
Table 1-14 Data preservation time.....................................................................................25
Table 1-15 Time required for charges of RTC battery.......................................................26
Table 1-16 AC adapter specifications................................................................................27
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
iii
Chapter 1 Hardware Overview
Features
1.1 Features
The Satellite P500 (Intel Platform) features are listed below.
Microprocessor
Microprocessor that is used will be different by the model.
It supports processors as follows
1. Intel® Core™2 Duo Mobile Processor
T9900 3.06GHz
T9800 2.93GHz
T9600 2.8GHz
T9550 2.66GHz
P9600 2.66GHz
P8700 2.53GHz
P8600 2.40GHz
P7450 2.13GHz
T6600 2.20GHz
T6400 2.00GHz
2. Intel® Pentium® Dual-Core mobile processor
T4200 2.00GHz
T3400 2.16GHz
3. Intel® Celeron® Processor
T1700 1.83GHz
T1600 1.66GHz
Celeron 585 2.16GHz
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
1
Chapter 1 Hardware Overview
Memory
Two DDRII SO-DIMM (800MHz specification compliant) used and be up to 4GB
which can be upgraded through Memory Module Slot. Maximum upgradeable system
memory may depend on the model
VRAM
Shared with System RAM for Intel GM45, PM45。
HDD
5400RPM: 250GB, 320GB, 400GB,500GB, internal drives. 2.5 inch x 9.5mm height.
USB FDD (Option)
Toshiba external USB FDD for option
Display
LCD
18-inch, 1,440 (H) x 900 (V) WXGA+ 262,144 colors + CCFL, High-brightness,
amorphous silicon TFT color display.
CRT
Supported via a RGB connector.
Keyboard
Toshiba keyboard module has (104/105/109 keys) with three LEDs design, Support
Windows keys & Application keys. Multi-langue support.
New Dummy card slot
The new card slot (dummy card) accommodates one 5mm Type II card. The slot
support 16-bit PC cards.
Optical devices
A DVD Super Multi drive is equipped.
2
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
Chapter 1 Hardware Overview
Battery
The RTC battery is equipped inside the computer.
It is good with no external power source for 1month on average.
The main battery is a detachable lithium ion battery.
4USB ports are provided. The ports comply with the USB2.0 standard, which enable
data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported.
ESATA
One ESATA port is equipped.
Sound system
Internal stereo speaker, Internal MIC (Option) external monaural microphone
connector, stereo headphone connector.
Wireless LAN
The wireless LAN is equipped on the mini card slot.
LAN/MODEM
Connectors for LAN and Modem are separately mounted.
1394
One 1394 port is equipped.
Multiple Digital Media Card Slot
XD/MS/MS pro/SD/MMC are supported
Bluetooth
USB Bluetooth Module standard Ver 2.1 & EDR(Enhanced Data Rate) equipped
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
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Chapter 1 Hardware Overview
Security
Kensington Lock,
Fingerprint –Enhanced Lock is also equipped.
HDD Password
3D Accelerometer for HDD
4
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
Chapter 1 Hardware Overview
1. Web Camera LED* 2. Web Camera*
3. Built-in microphone* 4. Wireless LAN Antenna*
5. Speaker 6. Touch Pad
7. Fingerprint Sensor* 8. Touch Pad Control Buttons
9. Display Screen 10. Speaker
11. Power Button* 12. Internet Button*
13. CD/ DVD Button* 14. Previous Button*
15. Volume Down Button* 16. Mute Button*
17. Play/Pause Button* 18. Next Button* 19. Volume Up Button*
Figure 1-1 Front of the computer
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
5
Chapter 1 Hardware Overview
1.2 System Block Diagram
Figure 1-2 shows the system block diagram.
Figure 1-2 System block diagram for Intel Platform
6
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
The PC contains the following components.
CPU
1. Intel® Core™2 Duo Mobile Processor
T9900 3.06GHz
T9800 2.93GHz
T9600 2.8GHz
T9550 2.66GHz
P9600 2.66GHz
P8700 2.53GHz
P8600 2.40GHz
Chapter 1 Hardware Overview
P7450 2.13GHz
T6600 2.20GHz
T6400 2.00GHz
2. Intel® Pentium® Dual-Core mobile processor
T4200 2.00GHz
T3400 2.16GHz
3. Intel® Celeron® Processor
T1700 1.83GHz
T1600 1.66GHz
Celeron 585 2.16GHz
Memory
Two memory slots capable of accepting DDRII-SDRAM 512MB,1GB, 2GB or 4GB
memory modules for a maximum of 4GB.
• 200-pin SO-DIMM
• 1.8V operation
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
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Chapter 1 Hardware Overview
BIOS ROM (Flash memory)
• 16Mbit
Chipset (Montevina Platform)
This gate array has the following elements and functions.
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
• Card Reader controller (O2 OZ888GS0LN)
• 10/100 LAN controller (Atheros AR8132M)
• Giga LAN controller (Atheros AR8131M)
Mini Card
Wireless LAN card (BTO)
5.4 GHz DSSS/OFDM LAN card is equipped. Conformity with IEEE 802.11b/g,
IEEE 802.11 a/g/n and IEEE 802.11a/b/g..
MODEM (Conexant x 1)
Supported by on board Modem + DAA daughter card.
Data and FAX transmission is available.
Supports ITU-TV.90.
The transfer speed of data receiving is 56kbps, of data sending is 33.6kbps and of
FAX is 14.4kbps. Actual speed depends on the quality of the line used.
Connected to telephone line through RJ11 MOD
Chapter 1 Hardware Overview
Blue tooth
Mini USB Bluetooth Module (BTO) V2.1.
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
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Chapter 1 Hardware Overview
1.3 2.5-inch Hard Disk Drive
A compact, high-capacity HDD with a height of 9.5mm. Contains a 2.5-inch magnetic disk
and magnetic heads.
Figure 1-3 shows a view of the 2.5-inch HDD and Tables 1-1 and 1-2 list the specifications.
Figure 1-3 2.5-inch HDD
Outline
dimens
ions
Outline
dimensi
ons
Table 1-1 2.5-inch HDD dimensions
Standard value
Parameter
Width (mm)
Height (mm)
Depth (mm)
TOSHIBA
MK1246GS
X
TOSHIBA
MK1646GS
X
TOSHIBA
MK2046GS
X
69.85 +/- 0.25
9.5
100.2 +/- 0.25
Weight (g) 97/98 97/98 101//102 101//102
Standard value Parameter
FUJITSU
MHY2120BH
Width
FUJITSU
MHY2160BH
FUJITSU
MHY2200BH
100
(mm)
Height
9.5
(mm)
Depth
70
(mm)
Weight
101(Max)
(g)
TOSHIBA
MK2546GS
X
TOSHIBA
MK3252GSX
FUJITSU
MHY2250BH
10
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)
Chapter 1 Hardware Overview
Standard value Parameter
Outlin
e
dimen
sions
Outline
dimensi
ons
Width (mm)
Height (mm)
Depth (mm)
Weight (g)
Weight
(g)
Width
(mm)
Height
(mm)
Depth
(mm)
HITACHI
HTS542512k9SA0
0
95 (max.) 95 (max.)
HITACHI
HTS542516k9SA
00
69.85 +/- 0.25
9.5
100.2 +/- 0.25
102 (max.)102 (max.)
Table 1-2 2.5-inch HDD dimension
Standard value Parameter
FUJITSU
MHX2250BT
FUJITSU
MHX2300BT
100
12.5
70.0
101(Max)
HITACHI
HTS542520k9SA
00
MHZ2400BT
HITACHI
HTS542525k9S
A00
FUJITSU
Satellite P500 and Satellite Pro500Maintenance Manual (960-Q08)