Toshiba Personal Computer Satellite P10 Series Maintenance Manual
First edition September 2003
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the P10 Series at the time of this
manual's production. However, succeeding computers and manuals are subject to change
without notice. Therefore, Toshiba assumes no liability for damages incurred directly or
indirectly from errors, omissions, or discrepancies between any succeeding product and this
manual.
Trademarks
IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation.
Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of
Microsoft Corporation.
Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation.
Sound Blaster is a registered trademark of Creative Technology Ltd.
Centronics is a registered trademark of Centronics Data Computer Corporation.
Photo CD is a trademark of Eastman Kodak.
All other properties are trademarks or registered trademarks of their respective holders.
ii Satellite P10 Series Maintenance Manual
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite P10 Series, referred to as the P10 Series in this manual.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention.
Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety precautions
are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model battery
or an equivalent battery recommended by Toshiba. Installation of the wrong battery can
cause the battery to explode.
Satellite P10 Series Maintenance Manual iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the P10 Series system unit and each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU
problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
This manual uses the following formats to describe, identify, and highlight terms and operating
procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the
keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three
keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face below:
The Satellite P10 Series Personal Computer uses extensive Large Scale Integration (LSI), and
Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide
compact size, minimum weight and high reliability. This computer incorporates the following
features and benefits:
CPU
• Intel Desktop P4 up to 3.4GHZ , Northwood,Perscott or Celeron upgradable
• mPGA478 package CPU
• FSB400 Celeron CPU 2.6G
• FSB533 Northwood CPU 2.53G/2.66G/2.8G w/o HT
• FSB800 Northwood CPU 2.4G/2.6G/2.8G/3.0G/3.2G w/HT
• FSB800 Prescott CPU 3.2G/3.4G W/HT
Chipset
• Intel DT Springdale (865 PE)
• Intel 82801 EB I/O Controller HUB5 (ICH5)
• PC87591L for Keyboard Controller, Battery management Unit, and RTC.
• T7L65XB for CardBus and SD Controller
• nVIDIA NV33M/NV34M/NV31M Graphics controller.
• ALC202 for AC97 CODEC.
• SW DIRECT DJ for Direct CD play controller.
• 8101L for LAN controller
• TSB43AB21A for IEEE1394 Controller
• LPC47N227 for Legacy I/O prot Controller.
Memory
• On board with two 200-pin +2.5V SO-DIMM connector, supporting, DDR RAM
memory modules. Maximum upgradable to 2GB by two1GMB SO-DIMM module.
• 128KB/512KB/1MB L2 Cache on CPU.
• External 32MB VGA DDR-SDRAM with NV33M
• External 64MB VGA DDR-SDRAM with NV34M
• External 64MB VGA DDR-SDRAM with NV31M
Satellite P10 Series Maintenance Manual 1-1
1 Hardware Overview 1.1 Features
BIOS
• 1MB Flash ROM for system BIOS.
a) Suspend to RAM/Disk.
• 1.5 hour operation as running battery mark 2001 version 1.0/+ program
• 12 hour charging time to 100% capacity on Li-Ion Battery with the system on.
• Brightness Minimum plus 3 steps
HDD
• One 2.5", 9.5mm hard disk with capacity 30GB/40GB/60GB/80GB
• Bus Master IDE
• 9.5mm, 2.5”HDD Support
• Support Ultra 100 synchronous DMA
ODD Devices
One of the following:
• 5.25” 12.7mm height DVD-R/RW device
• 5.25” 12.7mm height DVD-ROM device
• 5.25” 12.7mm height DVD Multi device
• 5.25” 12.7mm height COMBO device
• 5.25” 12.7mm height DVD+RW device
Optional Devices
• 256MB/512MB/1GB SO-DIMM modules
• MINI PCI module(802.11b,802.11a+b,802.11g,802.11a+g wireless LAN module)
• Modem with MDC solution module
Keyboard
An easy-to-use 87-key keyboard provides a numeric keypad overlay for fast numeric data
entry or for cursor and page control. It supports software that uses a 101- or 102-key
enhanced keyboard. Includes one Windows
TouchPad
This pointing control device, located in the center of the keyboard palm-rest, provides
convenient control of the cursor without requiring desk space for a mouse. The TouchPad
incorporates two mouse buttons.
Contrast ratio 400:1 (typ.); Brightness 200 Nit (typ.)
I/O Ports
• One 25 pins Parallel port, EPP/ECP Capability
• One 15 pins CRT port, Support DDC 2B
• One TV-out connector
• One MIC In port
• One headphone-out
• One 2pins AC Adapter Jack
• One type II PCMCIA Card Bus slots
• Three 4 pins USB ports
• One RJ11/RJ45 Port
• VR for volume control
• IrDA Port
• 1394 Port
• Line-in
• One SD-card Slot
• One 10/100T Ethernet Port
PC Card
• One type II card sockets
• SRAM, OTPROM, FLASH ROM, mask ROM memory card up to 64MB
• MODEM/LAN card
• 1.8" 10.5mm removable ATA Device
• Card bus card
• ACPI 1.0 Compliant
Universal Serial Bus (USB)
The computer comes with four USB ports that comply with Universal Host Controller
Interface (UHCI). The USB enables daisy-chain connection of up to 127 USB-equipped
devices. It is designed for easy configuration by a Plug-and-Play operating system and
provides hot insertion/ejection capability.
Satellite P10 Series Maintenance Manual 1-3
1 Hardware Overview 1.1 Features
Parallel port
A 25-pin parallel port enables connection of a printer or other parallel device. The port
supports Extended Capabilities Port (ECP) conforming to IEEE-1284 and is Enhanced
Parallel Port (IEEE 1284) compliant. It features ChiProtect circuitry for protection against
damage due to printer power-on.
External monitor port
A 15-pin CRT port supporting DDC 2B enables connection of an external monitor, which
is recognized automatically by Video Electronics Standards Association (VESA) Display
Data Channel (DDC) compatible functions.
Sound system
A Cirrus logic ALC202 for AC97 codec audio subsystem offers industry leading mixed
signal technology to enhance the computer’s multimedia capability. The sound system is
equipped with stereo speakers and jacks for headphone and external microphone.
TV-out port
This video-out mini-jack enables transfer of NTSC or PAL data (video and right/left
audio) to external devices such as a TV.
LAN port
The computer comes with an RJ-45 Local Area Network (LAN) port. The LAN port
provides connectivity for LAN.
CD/Digital Mode Button and audio/video control buttons
Unlock the control buttons by pressing the CD/Digital Mode Button for three seconds.
When unlocked, the CD or Digital LED will light on the front panel. When unlocked,
press the CD/Digital Mode Button briefly to switch between CD mode and digital mode.
CDs can be played with the computer turned off. Pressing play in digital mode will start
the computer and launch the digital music player application.
1-4 Satellite P10 Series Maintenance Manual
1.2 System Unit 1 Hardware Overview
1.2 System Unit
The system unit is composed of the following major components:
Processor
• Intel Desktop P4 up to 3.4GHZ , Northwood,Perscott or Celeron upgradable
– mPGA478 package CPU
– FSB400 Celeron CPU 2.6G
– FSB533 Northwood CPU 2.53G/2.66G/2.8G w/o HT
– FSB800 Northwood CPU 2.4G/2.6G/2.8G/3.0G/3.2G w/HT
– FSB800 Prescott CPU 3.2G/3.4G W/HT
System Logic
• Intel chipset MCH Springdale PE
• Integrated DRAM controller
• Accelerated Graphics Port (AGP) Interface
• Hub Interface to Intel ICH5
• Power Management Functions
Fixed Disk Interface
• Intel 82801 EB I/O Controller HUB5 (ICH5)
Keyboard Controller
• PC87591 is use as keyboard controller and battery management unit
Memory
• System DRAM
• Two JEDEC standard 200-pins SO-DIMM memory support +2.5V
/256MB/512MB/1GB.
• System & KB Combine ROM BIOS
• 1MB Flash ROM
Video Subsystem (nVIDIA NV33M,NV34M,NV31M Graphics Controller)
• Conforms to SmartMediaTM electrical specifications (ver. 1.20) and physical
format specifications (ver. 1.20), supporting:
− Supports 3.3-V SmartMediaTM (5.0 V not supported)
− Supports hardware ECC
• Conforms to PC Card Standard Release 7
− Supports 2 Slot PC-Card Socket
Satellite P10 Series Maintenance Manual 1-11
1 Hardware Overview 1.3 2.5-inch Hard Disk Drive
1.3 2.5-inch Hard Disk Drive
The internal HDD is a random access non-volatile storage device. It has a non-removable 2.5inch magnetic disk and mini-Winchester type magnetic heads. The computer supports a 30 / 40 /
60 / 80GB HDD.
1-12 Satellite P10 Series Maintenance Manual
1.4 Removable Drives 1 Hardware Overview
1.4 Removable Drives
The module compartments can accommodate the following removable modules:
• DVD-R/-RW drive
• DVD-ROM drive
• DVD Multi-drive drive
• Combo drive
1.4.1 DVD-R/-RW Drive
The DVD-R/-RW drive (Toshiba SD-R6112) accommodates either 12cm (4.72-inch) or 8cm
(3.15-inch) CDs or DVDs.
Read speeds
DVD-ROM Maximum 8 times faster rotational speed
DVD-RAM Standard rotational speed
CD-ROM Maximum 24 times faster rotational speed
Write speeds
CD-R 4,16 times faster rotational speed
CD-RW 4 times faster rotational speed
High-Speed CD-RW 4,10 times faster rotational speed
DVD-R 1, 2 times rotational speed
DVD-RW disc 1 times rotational speed
Access Speed
Average Random Access Time DVD-ROM: 115 ms (3.3-8X)
CD-ROM: 105 ms (10.3-24X)
DVD-RAM: 170 ms (4.7GB 1X)
Average Random Seek Time DVD-ROM: 105 ms (3.3-8X)
CD-ROM: 100 ms (10.3-24X)
DVD-RAM: 120 ms (4.7GB 1X)
Average Full Stroke Access Time DVD-ROM: 195 ms (3.3-8X)
CD-ROM: 180 ms (10.3-24X)
DVD-RAM: 350 ms (4.7GB 1X)
The DVD-ROM drive (Toshiba SD-C2612 or Matsushita SR-8177) accommodates either 12cm
(4.72-inch) or 8cm (3.15-inch) CDs or DVDs.
Transfer rates
Matsushita SR-8177: The DVD-ROM drive is able to read CD-ROM, CD-R data at 10.3X to
24X CAV mode speed and CD-RW data at 5.1X to 12X CAV mode speed.
The drive has a transfer rate of max. 3 600 kbyte/s for CD-ROM data, CDR and max. 1 800 kbyte/s for CD-RW data. The drive is able to read DVD
disc at CAV mode speed. The drive has a transfer rate of max. 11.08
Mbyte/s for DVD data.