Toshiba Personal Computer Harrison 10S10SG Maintenance Manual
First edition Feb 2008
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the
M300
series at the time of this manual's production. However, succeeding computers and
Satellite M300 and Satellite Pro
manuals are subject to change without notice. Therefore, Toshiba assumes no liability for
damages incurred directly or indirectly from errors, omissions, or discrepancies between any
succeeding product and this manual.
Trademarks
Intel, Intel SpeedStep, Pentium and Celeron are trademarks or registered trademarks of Intel
Corporation or its subsidiaries in the United States and other countries/regions.
Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark of Eastman Kodak.
i Link is a trademark of Sony Corporation.
TruSurround XT, Trubass, Dialog Clarity, SRS and (•)symbol are trademarks of SRS Labs,
Inc.
TruSurround XT technology is in corporated under license from SRS Labs, Inc.
Other trademarks and registered trademarks not listed above may be used in this manual.
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q08)
2
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite M300 and Satellite Pro M300 Series.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q08)
3
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite M300 and Satellite Pro
M300 system unit and each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q08)
4
Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the typeface
below:
Format complete
System transferred
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q08)
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Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q02)
1
Chapter 1 Hardware Overview
Two DDRII SO-DIMM (667/800MHz specification compliant) up to 2GB for GL960
can be upgraded through Memory Module Slot. Maximum upgradeable system
memory may depend on the model
θ VRAM
Shared with System RAM for Intel GM965/GL960
θ HDD
120GB, 160GB, 200GB, 250GB, 320GB internal drives. 2.5 inch x 9.5mm height.
θ USB FDD (Option)
Toshiba external USB FDD for option
θ Display
LCD (CCFL)
14.1-inch, 1,280 (H) x 800 (V) WXGA 262,144 colors + CCFL, High-brightness,
CSV, amorphous silicon TFT color display.
CRT
Supported via a RGB connector.
θ Keyboard
Toshiba Standard keyboard with 86-88 keys (desktop-style), Support Windows keys
& Application keys. (Toshiba standard layout) Standard pitch, 2.5mm travel length.
Multi-langue support.
θ Optical devices
A Combo drive or DVD Super Multi or HD-DVD Rom drive is equipped.
θ Battery
The RTC battery is equipped inside the computer.
It is good with no external power source for 1month on average.
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q02)
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Chapter 1 Hardware Overview
The main battery is a detachable lithium ion battery.
3 cell Li-Ion 10.8v/1800mAh
3 USB ports are provided. The ports comply with the USB2.0 standard, which
enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also
supported.
• 10/100 LAN controller (Marvell 88E8040T-A0-NNC1C000)
• Giga LAN controller (Marvell 88E8072-B1-NNC1C000)
θ Mini Card
Wireless LAN card (BTO)
2.4 GHz DSSS/OFDM LAN card is equipped. Conformity with IEEE 802.11b/g
and IEEE 802.11a/b/g.. Transfer speed maximum is 54Mbit/sec. supports 128bit
WEP.
θ MODEM (Conexant x 1)
Supported by on board Modem + DAA daughter card.
Data and FAX transmission is available.
Supports ITU-TV.90.
The transfer speed of data receiving is 56kbps, of data sending is 33.6kbps and of
FAX is 14.4kbps. Actual speed depends on the quality of the line used.
Connected to telephone line through RJ11 MOD
θ Blue tooth
Mini USB Bluetooth Module (BTO) V2.1.
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q02)
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Chapter 1 Hardware Overview
1.3 2.5-inch Hard Disk Drive
A compact, high-capacity HDD with a height of 9.5mm. Contains a 2.5-inch magnetic disk
and magnetic heads.
Figure 1-3 shows a view of the 2.5-inch HDD and Tables 1-1 and 1-2 list the specifications.
Parameter
Outline
Dimensions
Parameter
Outline
Dimensions
Width
(mm)
Height
(mm)
Depth
(mm)
Weight
(g)
Width
(mm)
Height
(mm)
Depth
(mm)
Weight (g)
Figure 1-3 2.5-inch HDD
Table 1-1 2.5-inch HDD dimensions
Standard value
TOSHIBA
MK1246GSX
98 102 102 102 102
Fujitsu
MHY2120BH
96 101 101 101
TOSHIBA
MK1646GSX
Standard value
Fujitsu
MHY2160BH
TOSHIBA
MK2046GSX
69.8
9.5
100.0
Fujitsu
MHY2200BH
100
9.5
70
TOSHIBA
MK2546GSX
Fujitsu
MHY2250BH
TOSHIBA
MK3252GSX
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q02)
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Chapter 1 Hardware Overview
Standard value
Parameter
Hitachi
HTS542512k9SA00
Hitachi
HTS542516k9SA00
Width
(mm)
Height
Outline
Dimensions
(mm)
Depth
(mm)
Weight
(g)
95 max 102 max 102 max 102 max
Table 1-2 2.5-inch HDD specifications
Specification
Parameter
storage
size(formatted)
TOSHIBA
MK1246GSX
TOSHIBA
MK1646GSX
TOSHIBA
MK2046GSX
120GB 160GB 200GB 250GB 320GB
Speed (RPM) 5400
Data transfer
Rate - To/From
730Mbits Media
300MBytes Host
Media T0/From Host
bus transfer
rate (MB/s)
ATA8/SATA 2.6
Average
random seek
time (read)
12ms
(ms)
Power-on-toready (sec)
3.5 sec<typical> 9.5 sec <Max>
HTS542520K9SA00
69.85 +/- 0.25
9.5 +/- 0.2
100.2 +/- 0.25
TOSHIBA
MK2546GSX
Hitachi
MK3252GSX
Hitachi
HTS542525k9SA00
TOSHIBA
794Mbits
Media
3GBytes
Host
Specification
Parameter
storage
size(formatted)
Fujitsu
MHY2120BH
Fujitsu
MHY2160BH
Fujitsu
MHY2200BH
Fujitsu
MHY2250BH
120GB 160GB 200GB 250GB
Speed (RPM) 5400
Data transfer Rate -
To/From Media T0/From Host
84.6MB/s
1.5Gbps(150MB/s)
bus transfer rate 1.5Gbps(150MB/s)
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q02)
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Chapter 1 Hardware Overview
(MB/s)
Average random seek
time (read) (ms)
Power-on-to-ready 4.0s
12.0ms/14.0ms
Specification
Parameter
storage
size(formatted)
Speed (RPM) 5400
Data transfer
Rate - To/From
Media T0/From Host
bus transfer
rate (MB/s)
Average
random seek
time (read)
(ms)
Power-on-toready (sec)
Hitachi
HTS542516k9SA00
120GB 160GB 200GB 250GB
Hitachi
HTS542520K9SA00
665 (Mb/s), (max)
150 (MB/s
11 ms
3.5 sec
Hitachi
HTS542525k9SA00
Hitachi
HTS542525k9SA00
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q02)
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Chapter 1 Hardware Overview
1.4 Optical Drive
1.4.1 DVD-ROM & CD-R/RW Drive
The DVD-ROM & CD-R/RW drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15inch) CD/DVD-ROM and CD-R/RW. It is a high-performance drive that reads DVD at
maximum 8-speed and CD at maximum 24-speed.
The DVD-ROM & CD-R/RW drive is shown in Figure 1-4. The dimensions and
specifications of the DVD-ROM & CD-R/RW drive are described in Table 1-3, Table 1-4.
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q02)
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Chapter 1 Hardware Overview
1.4.2 DVD Super Multi Drive
The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch)
CD/DVD-ROM, CD-R/RW, DVD±R/±RW and DVD-RAM. It is a high-performance drive
that reads DVD-ROM at maximum 8-speed and CD at maximum 24-speed. Write speed of
DVD±R/±RW and DVD-RAM is different depending on the drive.
The DVD Super Multi drive is shown in Figure 1-5. The dimensions and specifications of the
DVD Super Multi drive are described in Table 1-5, Table 1-8.
Parameter
Outline
dimension
Figure 1-5 DVD Super Multi drive
Table 1-5 DVD Super Multi drive outline dimensions
Standard Value
TST TST PNR PNR
Maker
Width
(mm)
Height
(mm)
Depth
(mm)
Mass
(g)
TS-
L632H
122.4 122.4 128 128
12.7 12.7 12.7 12.7
126 126 134 134
104 104 176.2 176.2
TS-L632P DVR-
KD08TBT
DVR-
KD08TBL
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q02)
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Chapter 1 Hardware Overview
Table 1-6 DVD Super Multi drive specifications (1/4)
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q02)
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Chapter 1 Hardware Overview
Layer Disc is used) Layer Disc is use
Buffer memory
Supported disk format
CD
DVD
2 M 2 M 2 Mbytes 2 Mbytes
650MB CD-
ROMR(Rad
Only)
80mm
CD(Horizontal
Mount only)
800/700/650
CD-
Recordable
(Read & Write)
700/650 MB
CD-Rewritable
(Read & Write)
700/650MB
High Speed
CD-Rewritable
(Read & Write)
700/650 MB
Ultra Speed
CD-Rewritable
(Read & Write)
Ultra+ Speed
CD-Rewritable
(Read Only)
5/9/10/18 G
DVDSingle/Dual
(PTP, OTP)
(Read Only)
4.7G DVD+-
R/RW (Read &
Write)
DVD+-R Dual
(Read & Write)
DVD-RAM
(Read
&Write)80mm
DVD
650MB CD-
ROMR(Read
Only)
80mm
CD(Horizontal
Mount only)
800/700/650
CD-
Recordable
(Read & Write)
700/650 MB
CD-Rewritable
(Read & Write)
700/650MB
High Speed
CD-Rewritable
(Read & Write)
700/650 MB
Ultra Speed
CD-Rewritable
(Read & Write)
Ultra+ Speed
CD-Rewritable
(Read Only)
5/9/10/18
G DVD-
Single/Dual
(PTP, OTP)
(Read Only)
4.7G DVD+-
R/RW (Read &
Write)
DVD+-R Dual
(Read & Write)
DVD-RAM
(Read & Write)
80mm DVD
CD-ROM Mode1
CD-ROM XA Mode2
(form1, form2)
Photo CD ( single and
multiple session)
Video CD
CD-DA
CD-Extra
Mixed-CD
CD-Text
CD-R
CD-RW(Supports
AM2)
HSCD-RW(Supports
AM2)
USCD-RW(Supports
AM2)
US+CD-RW(Supports
AM2)(*Read only)
DVD (DVD-5; Single
layer, Single side
4.7Gbytes)
DVD (DVD-9; Dual
layer, Single
CD-ROM Mode1
CD-ROM XA Mode2
(form1, form2)
Photo CD ( single and
multiple session)
Video CD
CD-DA
CD-Extra
Mixed-CD
CD-Text
CD-R
CD-RW(Supports AM2)
HSCD-RW(Supports
AM2)
USCD-RW(Supports
AM2)
US+CD-RW(Supports
AM2)(*Read only)
DVD (DVD-5; Single
layer, Single side
4.7Gbytes)
DVD (DVD-9; Dual
layer, Single
Satellite M300 and Satellite Pro M300 Maintenance Manual (960-Q02)
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