Toshiba Personal Computer Satellite M30-35 Series Maintenance Manual
First edition September 2003
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite M30 Series at the
time of this manual's production. However, succeeding computers and manuals are subject
to change without notice. Therefore, Toshiba assumes no liability for damages incurred
directly or indirectly from errors, omissions, or discrepancies between any succeeding
product and this manual.
Trademarks
Intel, Intel SpeedStep and Banias are trade marks or registered trademarks of Intel
Corporation or its subsidiaries in the United States and other countries/regions.
Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark owned by its proprietor and used by TOSHIBA under license.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.
ii Satellite M30-35 Maintenance Manual (960-455)
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite M30-35 Series.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
Satellite M30-35 Maintenance Manual (960-455) iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite M30 system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face
below:
Format complete
System transferred
Satellite M30-35 Maintenance Manual (960-455) v
Table of Contents
Chapter 1 Hardware Overview
1.1 Features ......................................................................................................................1-1
1.2 System Unit Block Diagram ...................................................................................... 1-7
1.3 3.5-inch Floppy Disk Drive (USB External) ........................................................... 1-14
1.4 2.5-inch Hard Disk Drive......................................................................................... 1-15
The Toshiba Satellite M30 Personal Computer uses extensive Large Scale Integration (LSI),
and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide
compact size, minimum weight, low power usage and high reliability. This computer
incorporates the following features and benefits: The product configuration is BTOcompatible so that a system can be designed to suit a specific purpose.
Microprocessor
The Satellite M30 computer is equipped with an Intel Banias Processor, which
incorporates a math co-processor, a 64KB L1 cache memory and a 1MB L2 cache
memory. The processor runs with one of the following speeds:
This processor operates at 1.35V-0.8V and 100MHz bus clock
Chipset
The Satellite M30 is equipped with Intel Odem+, Intel ICH4-M and YEBISU-SS.
Cache Memory
64KB primary cache (in CPU) and 1MB secondary cache (in CPU)
GPU Controller
The computer has a nVIDIA NV34M controller. The internal VRAM is 32MB/64M,
DDR200MHz.
Memory
Two DDR SO-DIMM slots are available for installation of PC2700 compatible 256,
512MB and 1GB memory modules. The memory is expandable up to 2GB.
Built-in HDD
The computer has a 40GB, 60GB or 80GB internal drive. 2.5 inch x 9.5mm height.
USB FDD
An external two-mode 3.5-inch FDD, which connects with a USB port, supports 720KB
and 1.44MB formats and enables booting from system FD.
Satellite M30-35 Maintenance Manual (960-455)1-1
1 Hardware Overview 1.1 Features
CD-RW/DVD Drive
This drive is a combination of DVD-ROM and CD-R/RW Drive. . It is full-size and runs
either 12cm (4.72-inch) or 8cm (3.15-inch) DVD/CDs without an adaptor. This drive
reads CD-ROM at maximum 24-speed, reads DVD-ROM at maximum 8-speed writes
CD-R at maximum 24-speed, and writes CD-RW at maximum 24-speed.
DVD-R/RW Drive
A full-size DVD-R/-RW drive module lets you record data to rewritable CD/DVDs as
well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. It
reads DVD-ROMs at maximum 8 speed, CD-ROMs at maximum 24 speed and CD-Rs at
maximum 16 speed. It writes CD-R at up to 16 speed, CD-RW at up to 10 speed, DVD-R
and DVD-RW at single speed.
DVD Multi Drive
This drive is a combination of CD-R/RW, DVD-R/RW and DVD-RAM Drive. It is fullsize and runs either 12cm (4.72-inch) or 8cm (3.15-inch) DVD/CDs without an adaptor.
This drive reads CD-ROM at maximum 24-speed, reads DVD-ROM at maximum 8-speed
writes CD-R at maximum 16-speed, writes CD-RW at maximum 8-speed, writes DVD-R
at maximum 2-speed, writes DVD-RW at maximum 1-speed,.and writes DVD-RAM at
maximum 2-speed.
Display
The display comes in the following three types:
15.4” WXGA-TFT color display, resolution 1280(H)×800(V), 16M colors •
A high-resolution external monitor connected to the computer can display up to
2048(H)×1536(V), at 16M colors.
Keyboard
An-easy-to-use 85(US)/86(UK)-key keyboard provides a numeric keypad overlay for fast
numeric data entry or for cursor and page control. The keyboard also includes two keys
that have special functions in Microsoft Windows 2000/X P. It supports software that
uses a 101- or 102-key enhanced keyboard.
Touch pad
Touch pad is installed as a pointing device.
Batteries
The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC
battery (that backs up the Real Time Clock and CMOS memory).
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1.1 Features 1 Hardware Overview
Universal Serial Bus (USB2.0)
Three USB ports are provided. The ports comply with the USB2.0 standard, which
enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also
supported.
IEEE 1394 port
The computer comes with one IEEE 1394 port. It enables high-speed data transfer directly
from external devices such as digital video cameras.
Parallel port
The parallel port enables connection of parallel printer or other parallel devices. (ECP
compatible)
External monitor port
The port enables connection of an external monitor, which is recognized automatically by
Video Electronics Standards Association (VESA) Display Data Channel (DDC) 2B
compatible functions.
PC card slot
The PC card slot (PCMCIA) accommodates one 5mm Type II card. The slot support 16bit PC cards and Card Bus PC cards. CardBus supports 32-bit PC cards.
SD Card
An SD Card Slot can accommodate Secure Digital flash memory cards with various
capacities. SD cards let you easily transfer data from devices, such as digital cameras and
Personal Digital Assistants, that use SD Card flash-memory.
Infrared port
The infrared port is compatible with Fast InfraRed (FIR) standards enabling cableless 4
Mbps, 1.152 Mbps, 115.2 kbps, 57.6 kbps, 38.4 kbps, 19.2 kbps or 9.6 kbps data transfer
with Infrared Data Association (IrDA) 1.1 compatible external devices.
Satellite M30-35 Maintenance Manual (960-455)1-3
1 Hardware Overview 1.1 Features
Sound system
The sound system is equipped with the following features:
AC 97 Link •
•
•
•
•
•
•
Sound CODEC: STAC9750
Stereo speakers
Built-in Microphone (Mono)
Volume control knob
Stereo Headphone jack
External microphone jack
Video-out jack
The video jack enables to transfer NTSC or PAL data to external devices connected with
S-Video cable.
Internal modem
The internal modem is equipped as a modem daughter card (MDC).
The internal modem provides capability for data and fax communication and supports
V.90/92. For data reception it operates at 56,000bps and for data transmission it operates
at 33,600bps. For fax transmission it operates at 14,400bps. It is also equipped with
Speakerphone and TAM (Telephony Answering Machine) function. The speed of data
transfer and fax depends on analog telephone line conditions. It has an RJ11 modem jack
for connecting to a telephone line. Both of V.90 and V.92 is supported in USA and
Canada. In other regions, only V.90 is available.
Internal LAN
The computer is equipped with LAN circuits that support Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100 BASE-Tx). It also
supports Wakeup on LAN (WOL) and Magic Packet.
Mini PCI Card slot (1 slot)
Some computers in this series are equipped with a wireless LAN mini-PCI card that is
compatible with other LAN systems based on Direct Sequence Spread
Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies
with the IEEE802.11 Standard (Revision A, B or G) and Turbo Mode. Revisions A and G
support a data transfer rate up to 54 Mbit/s. Revision-B supports a data transfer rate up to
11 Mbit/s. Turbo Mode supports a data transfer rate up to 108 Mbit/s.
1-4 Satellite M30-35 Maintenance Manual (960-455)
1.1 Features 1 Hardware Overview
Internet button
This button launches an Internet browser. If the computer’s power is off, you can press
this button to turn on the computer’s power and launch the browser automatically in one
step.
TOSHIBA Console button
This button launches an application automatically. The default is TOSHIBA Console.
S-Video out button
Pressing this button sets the display device to TV (Video out). Pressing it again returns to
LCD.
Satellite M30-35 Maintenance Manual (960-455)1-5
1 Hardware Overview 1.1 Features
The front of the computer is shown in figure 1-1 and the system unit configuration is shown
in figure 1-2.
Figure 1-1 Front of the computer
Figure 1-2 System unit configuration
1-6 Satellite M30-35 Maintenance Manual (960-455)
1.2 System Unit Block Diagram 1 Hardware Overview
1.2 System Unit Block Diagram
Figure 1-3 is a block diagram of the system unit.
Internal
Touch Pad
Figure 1-3 System unit block diagram
Satellite M30-35 Maintenance Manual (960-455) 1-7
1 Hardware Overview 1.2 System Unit Block Diagram
The system unit is composed of the following major components:
Processor
Intel Banias Processor 1.40GHz •
– Processor core speed: 1.40GHz (Performance Mode at 1.35V) and 1.20GHz
(Battery Optimized Mode at 0.85V)
– Processor bus speed: 400MHz
– Integrated L1 cache memory: 32KB instruction cache and 32KB write-back
data cache, 4-way set associative
– Integrated L2 cache memory: 1MB ECC protected cache data array, 8-way set
associative
– Integrated NDP
•
Intel Banias Processor 1.50GHz
– Processor core speed: 1.50GHz (Performance Mode at 1.35V) and 1.20GHz
(Battery Optimized Mode at 0.85V)
– Processor bus speed: 400MHz
– Integrated L1 cache memory: 32KB instruction cache and 32KB write-back
data cache, 4-way set associative
– Integrated L2 cache memory: 1MB ECC protected cache data array, 8-way set
associative
– Integrated NDP
•
Intel Banias Processor 1.60GHz
– Processor core speed: 1.60GHz (Performance Mode at 1.35V) and 1.20GHz
(Battery Optimized Mode at 0.85V)
– Processor bus speed: 400MHz
– Integrated L1 cache memory: 32KB instruction cache and 32KB write-back
data cache, 4-way set associative
– Integrated L2 cache memory: 1MB ECC protected cache data array, 8-way set
associative
– Integrated NDP
•
Intel Banias Processor 1.70GHz
– Processor core speed: 1.70GHz (Performance Mode at 1.35V) and 1.20GHz
(Battery Optimized Mode at 0.85V)
– Processor bus speed: 400MHz
– Integrated L1 cache memory: 32KB instruction cache and 32KB write-back
data cache, 4-way set associative
– Integrated L2 cache memory: 1MB ECC protected cache data array, 8-way set
associative
– Integrated NDP
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1.2 System Unit Block Diagram 1 Hardware Overview
Memory
Two memory slots are provided. Expansion up to 2GB (2,048MB) is available.
– Banias Processor System Bus Support
– DRAM Controller supporting DDR333/DDR266/DDR200, 1GB max
– Accelerated Graphics Port Interface: adheres to AGP2.0, AGP×4 mode
– Hub Link Interface
– 593-ball 37.5×37.5 mm FC-BGA package
Intel ICH4-M (South Bridge)
•
One Intel 82801LAM is used.
•
This gate array has the following features:
– Hub Link Interface
– PCI Rev2.2 Interface (6 PCI REQ/GNT Pairs)
– BusMaster IDE Controller (Ultra ATA 100/66/33)
– USB 1.1/2.0 Controller 6 Prots (EHCI: Enhanced Host Controller)
– I/O APIC (ACPI 1.06)
– SMBus2.0 Controller
– FWH Interface (BIOS)
– LPC Interface (EC/KBC, Super I/O)
– IRQ Controller
– Serial Interrupt Controller
– Power Management Controller
– Deeper Sleep (C4) Support
– Suspend/Resume Control
– AC'97 2.2 Interface
– Internal RTC
– Internal LAN Controller (WfM2.0)
– 421-ball 31×31mm BGA Package
Satellite M30-35 Maintenance Manual (960-455)1-9
1 Hardware Overview 1.2 System Unit Block Diagram
PC Card Controller Gate Array
One YEBISU-SS gate array is used. •
•
This gate array has the following functions and components.
– Intel platform compatibility
– Firmware hub hardware interface mode
– Industry-standard packages
– Two configurable interfaces
– 4Mbits of flash memory for platform code/data nonvolatile storage
– Address/Address-Multiplexed (A/A Mux) interface/mode
– Case temperature operating range
– Vcc: 3.3V ± 0.3V
– Vpp: 3.3V and 12V for fast programming (80 hours maximum)
– 4Mbits of flash memory are used as shown below:
– 64KB are used for VGA-BIOS.
– 192KB are used for system BIOS.
– 8KB are used for plug and play data area.
– 8KB are used for password security.
– 16KB are used for boot strap.
– 64KB are used for ACPI P code.
– 64KB are used for LOGO.
– 64KB are reserved for LAN BIOS.
– 32KB are reserved.
One Mitsubishi M306K9FCLRP micon chip functions as both EC and KBC.
•
EC
This controller controls the following functions:
– Power supply sequence
– Thermal conditions
– LEDs
– Beep
– Device ON/OFF
– Fan speed
– Universal I/O port
– Docker Docking Sequence
– Battery capacity check
– Forced reset
– Flash rewriting
– EC interface
– I2C communication
– EC access
– Slim Select Bay Control
•
KBC
This controller has the following functions:
– Scan controller to check status of keyboard matrix
– Interface controller between the keyboard scan controller and the system
– Control of switching and simultaneous operation of the accupoint/external
PS/2 mouse and of the internal keyboard/external PS/2 keyboard
PSC (Power Supply Controller)
Satellite M30-35 Maintenance Manual (960-455)1-11
1 Hardware Overview 1.2 System Unit Block Diagram
One TMP87PM48U chip is used. •
•
This controller controls the power sources.
Clock Generator
•
One ICS950812CGT is used.
•
This device generates the system clock.
Modem Controller
•
One built-in Askey-made 1456VQL4A(INT) modem card
•
This controller has the following functions:
– Digital line protection support
– Ring wake up support
– AC97 interface
– Supports V.92 56k Modem/Fax.
Internal LAN Controller
•
One Kinnereth-R (82562EP) chip is used.
– Supports 10/100Mbit Ethernet.
– Supports LED and WOL.
Wireless LAN
– Mini-PCI Type III 1slot
– Supports Kill SW.
– Supports Wireless LAN through PCMCIA
– 802.11b, 802.11a/b: Intel-made
– 802.11b/g, 802.11a/b/g: Atheros-made
Super I/O
•
One LPC 47N227 chip is used.
– This gate array has the following features:
– Floppy Disk Controller
– Serial Port Controller
– Infrared Communications Controller
– Parallel Port Controller
The removable HDD is a random access non-volatile storage device. It has a non-removable
2.5-inch magnetic disk and mini-Winchester type magnetic heads.
The computer supports a 40GB, 60GB and 80GB HDD.
The HDD is shown in figure 1-5. Specifications are listed in Table 1-2.