Toshiba Satellite/Satellite Pro/C650D/C655D Maintenance Manual
First edition April of 2010
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite/Satellite
Pro/C650D/C655D at the time of this manual's production. However, succeeding computers
and manuals are subject to change without notice. Therefore, Toshiba assumes no liability
for damages incurred directly or indirectly from errors, omissions, or discrepancies between
any succeeding product and this manual.
Trademarks
AMD is registered trademarks of AMD Corporation.
IBM, IBM PC/XT, PC/AT, PS/2 and OS/2 are registered trademarks of IBM Corporation.
Windows 7 home edition are registered trademarks of Microsoft Corporation.
Sound Blaster and Pro are trademarks of Creative Technology Ltd.
UNIX is a registered trademark of X/Open Company Ltd.
NetWare are registered trademarks of Novell, Inc.
All other properties are trademarks or registered trademarks of their respective holders.
ii Satellite/Satellite Pro/C650D/C655D Maintenance Manual
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite/Satellite Pro/C650D/C655D , referred to as
Satellite/Satellite Pro/C650D/C655D in this manual.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack, RTC battery or backup battery, be sure to use only the
same model battery or an equivalent battery recommended by Toshiba. Installation of
the wrong battery can cause the battery to explode.
Satellite/Satellite Pro/C650D/C655D Maintenance Manual iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite/Satellite
Pro/C650D/C655D system unit and each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
iv Satellite/Satellite Pro/C650D/C655D Maintenance Manual
Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the XXXXX that appears on its display is presented in the type face
below:
Format complete
System transferred
Satellite/Satellite Pro/C650D/C655D Maintenance Manual v
Table of Contents
Chapter 1 Hardware Overview
1.1 Features ................................................................................................................................3
1.2 System Unit Components ....................................................................................................9
Table 1-4 Quick/Normal Charging Time ................................................................................ 17
ii Satellite/Satellite Pro/C650D/C655D Maintenance Manual
0B1.1 Features 1 Hardware Overview
1.1 Features
Toshiba Satellite C650D/C655D and Satellite Pro C650D/C655D is a full size notebook PC
based on the mobile AMD Danube Processor, providing high-speed processing capabilities and
advanced features. The computer employs a Lithium Ion battery that allows it to be batteryoperated for a longer period of time. The display uses 15.6-inch WXGA HD LCD panel, at a
resolution of 1366x768. The UFCPGA Socket supports BTO/CTO for the CPU so that the
system can be designed to suit your needs.
The computer has the following features:
Processor
CPU is mobile AMD Danube Processor:
AMD AthlonII Dual Core Processor
P320(2.10G) Hz
AMD Sempron Processor
N120(2.20G) Hz
Host Bridge System Controller
System Controller: AMD RS880M + AMD SB820M.
Graphics
AMD RS880M integrated graphics.
Memory
The computer has two SO-DIMM slots, which come standard with DDR3-1066MHz
(PC3-8500) memory module.DDR3 is driven at 1.5V. It accepts BTO/CTO for your
memory requirements. It can incorporate up to 8.0GB of main memory.
Using the following sizes of memory modules:
y 1024 MB (128M×64) / DDR3-1066MHz
y 2048 MB (256M×64) / DDR3-1066MHz
y 4096 MB (512M×64) / DDR3-1066MHz
The computer accommodates 2.5-inch 9.5mm height Serial ATA HDD with following
storage capacities:
y 250 GB (9.5mm thick) SATA (5,400rpm)
y 320 GB (9.5mm thick) SATA (5,400rpm)
y 500 GB (9.5mm thick) SATA (5,400rpm)
ODD
The computer accommodates a fixed 12.7mm ODD with one of following types:
y Tray Type DVD Super Multi +-R Double Layer drive
y Tray Type DVD Super Multi +-R Double Layer with Label Flash™ drive
Display
LCD displays come in the following types at resolution 1366x768:
y 15.6” WXGA HD 1366x768 CSV CCFL display
y 15.6” WXGA HD 1366x768 CSV LED display
On-Board LAN
The internal LAN supports 10/100Mbit Ethernet, enabling connection to a LAN at up to
100Mbps. It supports Wake-up on LAN from S3/S4/S5 and PXE boot support. This
internal LAN has RJ45 jack to directly accommodate a LAN cable.
Wireless LAN
The internal Mini Card slot supports IEEE802.11bg (Russia only) / IEEE802.11bgn
(WW) cards. The Antenna has two wires dual band.
CONEX CX20671 integrated audio controller supports multimedia. The sound system
contains the following:
y Stereo speakers
y Headphone jack
y Internal microphone
y External microphone jack
Keyboard
30 kinds’ countries keyboard, which is Toshiba A4 with numeric keypad flat one.
Toshiba Touch Pad
Normal Gesture Touch Pad (w/ 2 mechanical buttons)
USB Port
The computer has two USB 2.0 ports. It is supported to daisy-chain a maximum of 127
USB devices. The serial data transfer rate is 480Mbps, 12Mbps and 1.5Mbps. These
ports support PnP installation and hot plugging.
RGB External Monitor Port
A 15-pin external monitor port is provided, through which the computer automatically
recognizes an external VESA DDC 2B compatible monitor.
Bridge Media Slot
This slot is for your memory card requirements like SD/SDXC/SD-HC and MMC Cards
to provide memory card read on your computer.
Battery
The computer has a removable 3/6 Cell Lithium Ion battery pack and a onetime RTC
battery (non-rechargeable)
y Integrated 2 WRMS (per channel) class-D stereo speaker amplifier with Spread
Spectrum and 10-kV ESD withstand capability
y Digital Microphone interface with internal MIC boost supporting up to two multiplexed
digital element array microphones
y Internal microphone boost
− Digital: 0, 12, 24, 36, 48 dB
− Analog: 0, 10, 20, 30, 40 dB
y Independent sampling rate for DAC and ADC; supports audio formats ranging from 16-
bit, 44.1 kHz to 24-bit, 192 kHz
y Pop Shield: pops and clicks reduction circuitry, including class-D speaker outputs
y Jack sense detects up to four jacks using only one sense pin
y Digital Mixer
y Supports 32-bit/64-bit Windows OS and Linux
The computer contains an extremely low-profile, lightweight and high-performance HDD. The
HDD incorporates 9.5 mm height magnetic disk and mini-Winchester type magnetic heads. The
HDD interface conforms to Serial ATA. Storage capacities supported are 250, 320 & 500 GB.
The HDD is shown in Figure 1-5 and some of its specifications are listed in Table 1-1.
Figure 1-5 SATA HDD
Item Specifications
Capacity (GB) 250 GB 320 GB 500 GB
Rotational Speed (RPM) 5400 rpm 5400 rpm 5400 rpm
Height 9.5 mm 9.5 mm 9.5 mm
User Data Sectors 488,397,168 625,142,448 976,773,168
3B1.4 DVD Super Multi (+-R Double Layer) 1 Hardware Overview
1.4 DVD Super Multi (+-R Double Layer)
The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At
maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write
CD-R at 24x speed, CD-RW at 4x speed, US CD-RW at 24x speed, High Speed CD-RW at 10x
speed, DVD-R at 8x speed, DVD-RW at 6x speed, DVD+R at 8x speed, DVD+R (Double Layer)
at 6x speed, DVD-R (Double Layer) at 6x speed, DVD+RW at 8x speed and DVD-RAM at 5x
speed.
DVD Super Multi Drive is shown in Figure 1-6 and its specifications are listed in Table 1-2.
The power supply unit provides many different voltages for the system board and performs the
following functions:
1. Power input monitor
y Checks whether the DC power supply (AC adapter) is connected to the computer.
y Checks whether the battery pack is connected to the computer.
y Monitors the DC power supply input voltage (AC Adapter output voltage).
2. Power supply's internal control
y Turns on and off the battery pack charging power supply.
y Issues a charging current instruction to the PWM control IC of the battery pack charging
power supply.
y Controls the supply of DC power supply input (AC Adapter output) to the power supply
unit.
y Controls the supply of power to the system block (load/logic circuit side).
y Controls forced shutdown if the power supply malfunctions.
3. Logic circuit control
y Instructs the gate array to enable/disable tuning the power on.
y Controls power-on/off operation.
4. Status display
y Turns on the Power LED (in Green).
y Battery indicator (in Green or Amber).
5. External interface
y Performs communication through the I2C bus (via the internal EC/KBC).
y Transfers the power supply operation mode.
6. Output monitor
y Monitors the voltage output to the system block (load/logic circuit side).
y Monitors the voltage, over voltage, input/output current of the battery pack.
y Monitors the internal temperature of the battery pack.
y Monitors the supply voltage from the AC adapter.
The computer has the following 2 types of battery:
Main Battery Pack
Real Time Clock (RTC) Battery
Table 1-3 lists the specifications of these batteries.
Table 1-3 Battery Specifications
Battery Type Material Output voltage Capacity
3 Cell Lithium Ion 10.8 V 2000 mAh
Main Battery Pack
6 Cell Lithium Ion 10.8 V 4400 mAh
RTC Battery Lithium Ion 3.0 V 220 mAh
1.6.1
Main Battery
The main battery pack serves as the computer's main power source when the AC adapter
is not attached. The main battery maintains the state of the computer so that it can
resume it.
1.6.2
Battery Charging Control
Battery charging is controlled by MAXIM MAX17435ETG+. When AC adapter and
battery pack are attached to the computer, MAX17435ETG+ controls the charge on/off
state and detects a full charge.
Battery Charge
When the AC adapter is attached, the battery is charged by off-state charge when the
system is powered off or by on-state charge when it is powered on.
NOTE: The time required for normal charge depends on the power consumption by the
system. Using the fluorescent lamp and frequently accessing the disk consume much power
and lengthen the charge time.
Any of the following cases stops battery charge:
1. The battery becomes fully charged.
2. The AC adapter or battery pack is removed.
3. The battery or AC adapter voltage is abnormal.
Detection of full charge
A full charge is detected only when the battery is being charged by quick or normal
charge. A full charge is detected when either of the following conditions is met:
1. The current in the battery charging circuit drops below the predetermined value.
2. The charging time exceeds the fixed limit.
1.6.3 One time RTC Battery
The RTC battery provides power to keep the current date, time and other system
information in memory while the computer is turned off.
One time RTC battery is replaceable for service, it is located under keyboard.