Toshiba S10, S300, A10, P10, M10 User Manual

User’s Manual

TECRA A10/
TECRA S10/
TECRA P10/
TECRA M10/
Satellite Pro S300 Series

Table of Contents

Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

FCC information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

EU Conformity Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

VCCI Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Modem warning notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Japan regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Instructions for IC CS-03 certified equipment. . . . . . . . . . . . . . . . . . . xii

Notes for Users in Australia and New Zealand . . . . . . . . . . . . . . . . . xiii

Following information is only valid for EU-member States:. . . . . . . xvi

Disposing of the computer and the computer's batteries . . . . . . . . xvi

Optical disc drive safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . xvii

International precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Preface

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

General Precautions

Provide adequate ventilation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi

Creating a computer-friendly environment . . . . . . . . . . . . . . . . . . . xxvii

Stress injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii

Heat injury. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii

Pressure or impact damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxviii

PC Card overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxviii

Mobile phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxviii

Instruction Manual for Safety and Comfort . . . . . . . . . . . . . . . . . . xxviii

Chapter 1 Getting Started

Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

System Recovery Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

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TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Chapter 2

The Grand Tour

Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Front with the display open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Chapter 3 Hardware, Utilities and Options

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

TOSHIBA Value Added Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Utilities and Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Optional devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Bridge media slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

Chapter 4 Operating Basics

TOSHIBA Dual Pointing Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Using the Fingerprint Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Web Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Using the TOSHIBA Face Recognition. . . . . . . . . . . . . . . . . . . . . . . 4-12

Using optical disc drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Writing CDs on DVD-ROM&CD-R/RW drives . . . . . . . . . . . . . . . . . . 4-19

Writing CD/DVDs on DVD Super Multi drives . . . . . . . . . . . . . . . . . 4-21

Media care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

Sound System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28

Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

Wireless communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34

LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38

Computer Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40

Using the Hard Disk Drive (HDD) Protection . . . . . . . . . . . . . . . . . . 4-41

Using the TOSHIBA USB Sleep and Charge Utility. . . . . . . . . . . . . 4-43

Heat dispersal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Chapter 5 The Keyboard

Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Function keys: F1 … F12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Soft keys: FN key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Hot keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Windows special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Keypad overlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

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TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Chapter 6

Power and Power-Up Modes

Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Monitoring of power condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

TOSHIBA Password Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Panel power on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

System automatic Sleep/Hibernation. . . . . . . . . . . . . . . . . . . . . . . . 6-13

Chapter 7 HW Setup

Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

HW Setup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Chapter 8 Troubleshooting

Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

TOSHIBA support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-29

Appendix A Specifications

Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Appendix B Display Controller and Video mode

Display controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Video mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Appendix C Wireless LAN

Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Radio Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Supported Frequency Sub-bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Appendix D Bluetooth wireless technology Interoperability

Bluetooth wireless technology and your Health. . . . . . . . . . . . . . . . D-2

Regulatory statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

Using Bluetooth Adaptor from TOSHIBA equipment in Japan . . . . D-4

Appendix E AC Power Cord and Connectors

Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1

Appendix F TOSHIBA Anti-theft Protection Timer

Appendix G TOSHIBA PC Health Monitor

Starting the TOSHIBA PC Health Monitor. . . . . . . . . . . . . . . . . . . . . . G-2

If a TOSHIBA PC Health Monitor message is displayed. . . . . . . . . . G-2

Cleaning the cooling module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-3

Appendix H Legal Footnotes

Non-applicable Icons*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-1

CPU*2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-1

Memory (Main System)*3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-2

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Battery Life*4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-3

Hard Disk Drive (HDD) Capacity*5 . . . . . . . . . . . . . . . . . . . . . . . . . . . H-3

LCD*6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-3

Graphics Processor Unit ("GPU")*7 . . . . . . . . . . . . . . . . . . . . . . . . . . H-3

Wireless LAN*8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-4

Copy Protection*9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-4

Images*10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-4

Glossary
Index

User’s Manual v

Copyright

Disclaimer

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

© 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.

TOSHIBA TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Portable
Personal Computer User’s Manual

First edition June 2008
Copyright authority for music, movies, computer programs, databases and

other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.

This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for the TOSHIBA
TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Portable Personal
Computer at the time of this manual’s production. However, succeeding
computers and manuals are subject to change without notice. TOSHIBA
assumes no liability for damages incurred directly or indirectly from errors,
omissions or discrepancies between the computer and the manual.

T rademarks

IBM is a registered trademark and IBM PC is a trademark of International
Business Machines Corporation.

Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered
trademarks of Intel Corporation.

Windows, Microsoft and Windows Vista are registered trademarks of
Microsoft Corporation.

Bluetooth is a trademark owned by its proprietor and used by TOSHIBA
under license.

Photo CD is a trademark of Eastman Kodak Company.
Memory Stick, Memory Stick PRO, Memory Stick PRO Duo and i.LINK are

trademarks or registered trademarks of Sony Corporation.
ConfigFree is a trademark of Toshiba Corporation.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.

User’s Manual vi

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

xD-Picture Card is a trademark of FUJIFILM Corporation.
Other trademarks and registered trademarks not listed above may be used

in this manual.

FCC information

FCC notice "Declaration of Conformity Information"

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

■ Consult the dealer or an experienced radio/TV technician for help.

Only peripherals complying with the FCC class B limits may be attached to
this equipment. Operation with non-compliant peripherals or peripherals
not recommended by TOSHIBA is likely to result in interference to radio
and TV reception. Shielded cables must be used between the external
devices and the computer’s external monitor port, Universal Serial Bus

(USB 2.0) ports, eSATA/USB combo port, i.LINK
port and microphone jack. Changes or modifications made to this
equipment, not expressly approved by TOSHIBA or parties authorized by
TOSHIBA could void the user’s authority to operate the equipment.

®

(IEEE1394) port, serial

FCC conditions

This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including
interference that may cause undesired operation.

User’s Manual vii

Contact

Address: TOSHIBA America Information Systems, Inc.

9740 Irvine Boulevard
Irvine, California 92618-1697

Telephone: [phone]

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC and/or R&TTE Directive 1999/5/EC.

Responsible for CE­marking:

Manufacturer: Toshiba Corporation, 1-1 Shibaura 1-chome,

The complete official EU CE Declaration can be obtained on following
internet page:

http://epps.toshiba-teg.com/

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

TOSHIBA EUROPE GMBH, Hammfelddamm 8,
41460 Neuss, Germany.

Minato-ku, Tokyo, 105-8001, Japan

VCCI Class B Information

Modem warning notice

This information is applicable to the models equipped with a built-in
modem.

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TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Conformity Statement

The equipment has been approved to [Commission Decision "CTR21"] for
pan-European single terminal connection to the Public Switched T elephone
Network (PSTN).

However, due to differences between the individual PSTNs provided in
different countries/regions the approval does not, of itself, give an
unconditional assurance of successful operation on every PSTN network
termination point.

In the event of problems, you should contact your equipment supplier in the
first instance.

Network Compatibility Statement

This product is designed to work with, and is compatible with the following
networks. It has been tested to and found to conform with the additional
requirements conditional in EG 201 121.

Germany ATAAB AN005,AN006,AN007,AN009,AN010

and DE03,04,05,08,09,12,14,17
Greece ATAAB AN005,AN006 and GR01,02,03,04
Portugal ATAAB AN001,005,006,007,011 and

Spain ATAAB AN005,007,012, and ES01
Switzerland ATAAB AN002
All other countries/regions ATAAB AN003,004

Specific switch settings or software setup are required for each network,
please refer to the relevant sections of the user guide for more details.

The hookflash (timed break register recall) function is subject to separate
national type approvals. It has not been tested for conformity to national
type regulations, and no guarantee of successful operation of that specific
function on specific national networks can be given.

P03,04,08,10

Japan regulations

Region selection

If you are using the computer in Japan, technical regulations described in
the Telecommunications Business Law require that you select the Japan
region mode. It is illegal to use the modem in Japan with any other
selection.

Redial

Up to two redial attempts can be made. If more than two redial attempts are
made, the modem will return Black Listed. If you are experiencing
problems with the Black Listed code, set the interval between redials at one
minute or longer.

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TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Japan’s Telecommunications Business Law permits up to two redials on
analogue telephones, but the redials must be made within a total of three
minutes.

The internal modem is approved by Japan Approvals Institute for
Telecommunications Equipment.

A05-0413001

This label is located on the module.

Pursuant to FCC CFR 47, Part 68:

When you are ready to install or use the modem, call your local telephone
company and give them the following information:

■ The telephone number of the line to which you will connect the modem

■ The registration number that is located on the device

The FCC registration number of the modem will be found on either the
device which is to be installed, or, if already installed, on the bottom of
the computer outside of the main system label.

■ The Ringer Equivalence Number (REN) of the modem, which can vary.

For the REN of your modem, refer to your modem’s label.

The modem connects to the telephone line by means of a standard jack
called the USOC RJ11C.

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TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Type of service

Your modem is designed to be used on standard-device telephone lines.
Connection to telephone company-provided coin service (central office
implemented systems) is prohibited. Connection to party lines service is
subject to state tariffs. If you have any questions about your telephone line,
such as how many pieces of equipment you can connect to it, the
telephone company will provide this information upon request.

Telephone company procedures

The goal of the telephone company is to provide you with the best service it
can. In order to do this, it may occasionally be necessary for them to make
changes in their equipment, operations, or procedures. If these changes
might affect your service or the operation of your equipment, the telephone
company will give you notice in writing to allow you to make any changes
necessary to maintain uninterrupted service.

If problems arise

If any of your telephone equipment is not operating properly, you should
immediately remove it from your telephone line, as it may cause harm to
the telephone network. If the telephone company notes a problem, they
may temporarily discontinue service. When practical, they will notify you in
advance of this disconnection. If advance notice is not feasible, you will be
notified as soon as possible. When you are notified, you will be given the
opportunity to correct the problem and informed of your right to file a
complaint with the FCC. In the event repairs are ever needed on your
modem, they should be performed by TOSHIBA Corporation or an
authorized representative of TOSHIBA Corporation.

Disconnection

If you should ever decide to permanently disconnect your modem from its
present line, please call the telephone company and let them know of this
change.

Fax branding

The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message
via a telephone fax machine unless such message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of
the transmission, the date and time it is sent and an identification of the
business, other entity or individual sending the message and the telephone
number of the sending machine or such business, other entity or individual.
In order to program this information into your fax modem, you should
complete the setup of your fax software before sending messages.

Use only No. 26AWG or larger modular cable.

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TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Instructions for IC CS-03 certified equipment

1. The Industry Canada label identifies certified equipment. This

certification means that the equipment meets certain
telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection.

The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a
representative designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to
disconnect the equipment.

Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe systems, if present, are connected together. This precaution
may be particularly important in rural areas.

Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician,
as appropriate.

2. The user manual of analog equipment must contain the equipment’s

Ringer Equivalence Number (REN) and an explanation notice similar to
the following:

The Ringer Equivalence Number (REN) of the modem, which can vary.
For the REN of your modem, refer to your modem’s label.

The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalence Numbers of all the devices does not
exceed 5.

3. The standard connecting arrangement (telephone jack type) for this

equipment is jack type(s): USOC RJ11C.
The IC registration number of the modem is shown below.

Canada: 4005B-DELPHI

User’s Manual xii

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Notes for Users in Australia and New Zealand

Modem warning notice for Australia

Modems connected to the Australian telecoms network must have a valid
Austel permit. This modem has been designed to specifically configure to
ensure compliance with Austel standards when the country/region
selection is set to Australia. The use of other country/region setting while
the modem is attached to the Australian PSTN would result in you modem
being operated in a non-compliant manner. To verify that the
country/region is correctly set, enter the command ATI which displays the
currently active setting.

To set the country/region permanently to Australia, enter the following
command sequence:

AT%TE=1
ATS133=1
AT&F
AT&W
AT%TE=0
ATZ

Failure to set the modem to the Australia country/region setting as shown
above will result in the modem being operated in a non-compliant manner.
Consequently, there would be no permit in force for this equipment and the
Telecoms Act 1991 prescribes a penalty of $12,000 for the connection of
non-permitted equipment.

Notes for use of this device in New Zealand

■ The grant of a Telepermit for a device in no way indicates Telecom

acceptance of responsibility for the correct operation of that device
under all operating conditions. In particular the higher speeds at which
this modem is capable of operating depend on a specific network
implementation which is only one of many ways of delivering high
quality voice telephony to customers. Failure to operate should not be
reported as a fault to Telecom.

■ In addition to satisfactory line conditions a modem can only work

properly if:
a/ it is compatible with the modem at the other end of the call and.
b/ the application using the modem is compatible with the application

at the other end of the call - e.g., accessing the Internet requires
suitable software in addition to a modem.

■ This equipment shall not be used in any manner which could constitute

a nuisance to other Telecom customers.

User’s Manual xiii

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

■ Some parameters required for compliance with Telecom’s PTC

Specifications are dependent on the equipment (PC) associated with
this modem. The associated equipment shall be set to operate within
the following limits for compliance with Telecom Specifications:

a/ There shall be no more than 10 call attempts to the same number

within any 30 minute period for any single manual call initiation, and

b/ The equipment shall go on-hook for a period of not less than 30

seconds between the end of one attempt and the beginning of the
next.

c/ Automatic calls to different numbers shall be not less than 5

seconds apart.

■ Immediately disconnect this equipment should it become physically

damaged, and arrange for its disposal or repair.

■ The correct settings for use with this modem in New Zealand are as

follows:

ATB0 (CCITT operation)
AT&G2 (1800 Hz guard tone)
AT&P1 (Decadic dialing make-break ratio =33%/67%)
ATS0=0 (not auto answer)
ATS6=4 (Blind dial delay)
ATS7=less than 90 (Time to wait to carrier after dialing)
ATS10=less than 150 (loss of carrier to hangup delay, factory

default of 15 recommended)
ATS11=90 (DTMF dialing on/off duration=90 ms)
ATX2 (Dial tone detect, but not (U.S.A.) call progress detect)

■ When used in the Auto Answer mode, the S0 register must be set with a

value of 3 or 4. This ensures:

■ a person calling your modem will hear a short burst of ringing before

the modem answers. This confirms that the call has been
successfully switched through the network.

■ caller identification information (which occurs between the first and

second ring cadences) is not destroyed.

■ The preferred method of dialing is to use DTMF tones (ATDT...) as this

is faster and more reliable than pulse (decadic) dialing. If for some
reason you must use decadic dialing, your communications program
must be set up to record numbers using the following translation table
as this modem does not implement the New Zealand “Reverse Dialing”
standard.

Number to be dialed: 0 1 2 3 4 5 6 7 8 9
Number to program into computer: 0 9 8 7 6 5 4 3 2 1
Note that where DTMF dialing is used, the numbers should be

entered normally.

User’s Manual xiv

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

■ The transmit level from this device is set at a fixed level and because of

this there may be circumstances where the performance is less than
optimal. Before reporting such occurrences as faults, please check the
line with a standard Telepermitted telephone, and only report a fault if
the phone performance is impaired.

■ It is recommended that this equipment be disconnected from the

Telecom line during electrical storms.

■ When relocating the equipment, always disconnect the Telecom line

connection before the power connection, and reconnect the power first.

■ This equipment may not be compatible with Telecom Distinctive Alert

cadences and services such as FaxAbility.

NOTE THAT FAULT CALLOUTS CAUSED BY ANY OF THE ABOVE
CAUSES MAY INCUR A CHARGE FROM TELECOM

General conditions

As required by PTC 100, please ensure that this office is advised of any
changes to the specifications of these products which might affect
compliance with the relevant PTC Specifications.

The grant of this Telepermit is specific to the above products with the
marketing description as stated on the Telepermit label artwork. The
Telepermit may not be assigned to other parties or other products without
Telecom approval.

A Telepermit artwork for each device is included from which you may
prepare any number of Telepermit labels subject to the general instructions
on format, size and color on the attached sheet.

The Telepermit label must be displayed on the product at all times as proof
to purchasers and service personnel that the product is able to be
legitimately connected to the Telecom network.

The Telepermit label may also be shown on the packaging of the product
and in the sales literature, as required in PTC 100.

The charge for a Telepermit assessment is $337.50. An additional charge
of $337.50 is payable where an assessment is based on reports against
non-Telecom New Zealand Specifications. $112.50 is charged for each
variation when submitted at the same time as the original.

An invoice for $NZ1237.50 will be sent under separate cover.

User’s Manual xv

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Following information is only valid for EU-member States:

Disposal of products

The crossed out wheeled dust bin symbol indicates that products must be
collected and disposed of separately from household waste. Integrated
batteries and accumulators can be disposed of with the product. They will
be separated at the recycling centres.

The black bar indicates that the product was placed on the market after
August 13, 2005.

By participating in separate collection of products and batteries, you will
help to assure the proper disposal of products and batteries and thus help
to prevent potential negative consequences for the environment and
human health.

For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or cont act your local city of fice or
the shop where you purchased the product.

Disposal of batteries and/or accumulators

The crossed out wheeled dust bin symbol indicates that batteries and/or
accumulators must be collected and disposed of separately from
household waste.

If the battery or accumulator contains more than the specified values of
lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery
Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury
(Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust
bin symbol.
By participating in separate collection of batteries, you will help to assure
the proper disposal of products and batteries and thus help to prevent
potential negative consequences for the environment and human health.

For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or cont act your local city of fice or
the shop where you purchased the product.

These symbols may not stick depending on the country and region where
you purchased.

Disposing of the computer and the computer's batteries

■ Discard this computer in accordance with applicable laws and

regulations. For further information, contact your local government.

■ This computer contains rechargeable batteries. After repeated use, the

batteries will finally lose their ability to hold a charge and you will need
to replace them. Under certain applicable laws and regulation, it may be
illegal to dispose of old batteries by placing them in the trash.

■ Please be kind to our shared environment. Check with your local

government authority for details regarding where to recycle old
batteries or how to dispose of them properly. This product contains
mercury. Disposal of this material may be regulated due to
environmental considerations. For disposal, reuse or recycling
information, please contact your local government.

User’s Manual xvi

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Optical disc drive safety instructions

Be sure to check the international precautions at the end of this section.

TEAC

DVD-ROM drive DV-28S

■ The DVD-ROM drive model employs a laser system. To ensure proper

use of this product, please read this instruction manual carefully and
retain for future reference. Should the unit ever require maintenance,
contact an authorized service location.

■ Use of controls, adjustments or the performance of procedures other

than those specified may result in hazardous radiation exposure.

■ To prevent direct exposure to the laser beam, do not try to ope n the

enclosure.

User’s Manual xvii

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

TEAC

DVD-ROM & CD-R/RW drive DW-224S

■ The DVD-ROM & CD-R/RW drive model employs a laser system. To

ensure proper use of this product, please read this instruction manual
carefully and retain for future reference. Should the unit ever require
maintenance, contact an authorized service location.

■ Use of controls, adjustments or the performance of procedures other

than those specified may result in hazardous radiation exposure.

■ To prevent direct exposure to the laser beam, do not try to ope n the

enclosure.

User’s Manual xviii

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

TEAC

DVD Super Multi with Double Layer Recording DV-W28S

■ The DVD Super Multi drive model employs a laser system. To ensure

proper use of this product, please read this instruction manual carefully
and retain for future reference. Should the unit ever require
maintenance, contact an authorized service location.

■ Use of controls, adjustments or the performance of procedures other

than those specified may result in hazardous radiation exposure.

■ To prevent direct exposure to the laser beam, do not try to ope n the

enclosure.

User’s Manual xix

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Panasonic Communications

DVD Super Multi with Double Layer Recording UJ870

■ The DVD Super Multi drive model employs a laser system. To ensure

proper use of this product, please read this instruction manual carefully
and retain for future reference. Should the unit ever require
maintenance, contact an authorized service location.

■ Use of controls, adjustments or the performance of procedures other

than those specified may result in hazardous radiation exposure.

■ To prevent direct exposure to the laser beam, do not try to ope n the

enclosure.

User’s Manual xx

International precautions

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

CAUTION: This appliance contains a
laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To use
this model properly, read the instruction
manual carefully and keep this manual
for your future reference. In case of any
trouble with this model, please contact
your nearest “AUTHORIZED service
station.” To prevent direct exposure to
the laser beam, do not try to open the
enclosure.

VORSICHT: Dieses Gerät enthält ein
Laser-System und ist als
“LASERSCHUTZKLASSE 1 PRODUKT”
klassifiziert. Für den richtigen Gebrauch
dieses Modells lesen Sie bitte die
Bedienungsanleitung sorgfältig durch
und bewahren diese bitte als Referenz
auf. Falls Probleme mit diesem Modell
auftreten, benachrichtigen Sie bitte die
nächste “autorisierte Service-Vertretung”.
Um einen direkten Kontakt mit dem
Laserstrahl zu vermeiden darf das Gerät
nicht geöffnet werden.

User’s Manual xxi

ADVARSEL: Denne mærking er anbragt
udvendigt på apparatet og indikerer, at
apparatet arbejder med laserstråler af
klasse 1, hviket betyder, at der anvendes
laserstrlier af svageste klasse, og at man
ikke på apparatets yderside kan bilve
udsat for utilladellg kraftig stråling.

APPARATET BOR KUN ÅBNES AF
FAGFOLK MED SÆRLIGT KENDSKAB
TIL APPARATER MED
LASERSTRÅLER!

Indvendigt i apparatet er anbragt den her
gengivne advarselsmækning, som
advarer imod at foretage sådanne
indgreb i apparatet, at man kan komme til
at udsatte sig for laserstråling.

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

OBS! Apparaten innehåller
laserkomponent som avger laserstråining
överstigande gränsen för laserklass 1.

VAROITUS. Suojakoteloa si saa avata.
Laite sisältää laserdiodin, joka lähetää
näkymätöntä silmilie vaarallista
lasersäteilyä.

CAUTION: USE OF CONTROLS OR
ADJUSTMENTS OR PERFORMANCE
OF PROCEDURES OTHER THAN
THOSE SPECIFIED IN THE OWNER’S
MANUAL MAY RESULT IN
HAZARDOUS RADIATION EXPOSURE.

VORSICHT: DIE VERWENDUNG VON
ANDEREN STEURUNGEN ODER
EINSTELLUNGEN ODER DAS
DURCHFÜHREN VON ANDEREN
VORGÄNGEN ALS IN DER
BEDIENUNGSANLEITUNG
BESCHRIEBEN KÖNNEN
GEFÄHRLICHE
STRAHLENEXPOSITIONEN ZUR
FOLGE HABEN.

User’s Manual xxii

Preface

Congratulations on your purchase of the TECRA A10/S10/P10/TECRA
M10/Satellite Pro S300 Series computer. This powerful notebook computer
provides excellent expansion capability, includes multimedia functionality,
and is designed to provide years of reliable, high-performance computing.

This manual tells how to set up and begin using your TECRA
A10/S10/P10/TECRA M10/Satellite Pro S300 computer. It also provides
detailed information on configuring your computer, basic operations and
care, using optional devices and troubleshooting.

If you are a new user of computers or if you’re new to portable computing,
first read over the Chapter 1, Getting Started and Chap te r 3, Hardware,

Utilities and Options chapters to familiarize yourself with the computer’s

features, components and accessory devices. Then read Chapter 1,

Getting Started for step-by-step instructions on setting up your computer.

If you are an experienced computer user, please continue reading the
preface to learn how this manual is organized, then become acquainted
with this manual by browsing through its pages. Be sure to read the Special

features section in Chapter 3, Hardware, Utilities and Options to learn

about features that are uncommon or unique to this computer, as well as
the section on Chapter 7, HW Setup, to understand how to setup and
configure these features.

Read Chapter 3, Hardware, Utilities and Options if connecting optional
products or external devices.

Conventions

This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.

Abbreviations

On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary.

User’s Manual xxiii

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Icons

Icons identify ports, dials, and other parts of your computer. T he indicator
panel also uses icons to iden ti fy th e co mponents it is providing information
on.

Keys

The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, ENTER identifies the ENTER key.

Key operation

Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, CTRL + C means you must hold down CTRL and at the
same time press C. If three keys are used, hold down the first two and at
the same time press the third.

ABC

When procedures require an action such as
clicking an icon or entering text, the icon's name
or the text you are to type in is represented in the
typeface you see to the left.

Display

S ABC

Names of windows or icons or text generated by
the computer that appear on its display screen
are presented in the type face you see to the left.

Messages

Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.

Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.

Please read. A note is a hint or advice that helps you make best use of
your equipment.

Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.

User’s Manual xxiv

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Terminology

This term is defined in this document as follows:

Start The word "Start" refers to the " " button in

Microsoft® Windows Vista®.

HDD or Hard disk
drive

Some models are equipped with a "Solid State
Drive (SSD)" instead of a hard disk drive.

In this manual, the word "HDD" or "Hard disk
drive" also refers to the SSD unless otherwise
stated.

User’s Manual xxv

General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.

Be certain to read the general precautions below and to note the cautions
included in the text of the manual.

Provide adequate ventilation

■ Always make sure your computer and AC adaptor have adequate

ventilation and are protected from overheating when the power is
turned on or when an AC adaptor is connected to a power outlet (even if
your computer is in Sleep Mode). In this condition, observe the
following:

■ Never cover your computer or AC adaptor with any object.

■ Never place your computer or AC adaptor near a heat source, such

as anelectric blanket or heater.

■ Never cover or block the air vents including those located at the

base of the computer.

■ Always operate your computer on a hard flat surface. Using your

computer on a carpet or other soft material can block the vents.

■ Always provide sufficient space around the computer.

■ Overheating your computer or AC adaptor could cause system failure,

computer or AC adaptor damage or a fire, possibly resulting in serious
injury.

User’s Manual xxvi

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.

Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.

T o keep your computer in prime operating condition, protect your work area
from:

■ Dust, moisture, and direct sunlight.

■ Equipment that generates a strong electromagnetic field, such as

stereo speakers (other than speakers that are connected to the
computer) or speakerphones.

■ Rapid changes in temperature or humidity and sources of temperature

change such as air conditioner vents or heaters.

■ Extreme heat, cold, or humidity.

■ Liquids and corrosive chemicals.

Stress injury

Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. Instruction Manual for
Safety and Comfort also includes information on work space design,
posture and lighting that can help reduce physical stress.

Heat injury

■ Avoid prolonged physical contact with the computer. If the computer is

used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.

■ If the computer has been used for a long time, avoid direct contact with

the metal plate supporting the various interface ports as this can
become hot.

■ The surface of the AC adaptor can become hot when in use but this

condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.

■ Do not lay the AC adaptor on a material that is sensitive to heat as the

material could become damaged.

User’s Manual xxvii

TECRA A10/S10/P10/TECRA M10/Satellite Pro S300

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.

PC Card overheating

Some PC Cards can become hot during prolonged use which may result in
errors or instability in the operation of the device in question. In addition,
you should also be careful when you remove a PC Card that has been
used for a long time.

Mobile phones

Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.

User’s Manual xxviii

Getting Started

This chapter provides an equipment checklist, and basic information to
start using your computer.

Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist

Carefully unpack your computer, taking care to save the box and packaging
materials for future use.

Hardware

Check to make sure you have all the following items:

■ TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Portable

Personal Computer

■ AC adaptor and power cord (2-pin plug or 3-pin plug)

■ Battery pack

■ Spare AccuPoint (pointing device) cap (Is included with some models)

Chapter 1

Documentation

■ TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 Series User

Information Guide

■ Instruction Manual for Safety and Comfort

■ End User License Agreement

If any of the items are missing or damaged, contact your dealer
immediately.

User’s Manual 1-1

Software

The following Windows® operating system and utility software are pre­installed.

■ Microsoft Windows Vista

■ TOSHIBA Value Added Package

■ Recovery Disc Creator

■ DVD Video Player

■ TOSHIBA SD Memory Utilities

■ TOSHIBA SD Memory Boot Utility

■ CD/DVD Drive Acoustic Silencer

■ TOSHIBA Assist

■ TOSHIBA ConfigFree™

■ TOSHIBA HDD Protection

■ TOSHIBA Disc Creator

■ TOSHIBA Face Recognition (Is preinstalled in some models)

■ Fingerprint Utility

■ Windows Mobility Center

■ Online Manual

■ TECRA A10/S10/P10/TECRA M10/Satellite Pro S300 User's

Manual (This manual)

Getting Started

User’s Manual 1-2