Toshiba RemotEye III User Manual

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RemotEye III

User Manual

Document Numbe r: 62330-005

August 2015

8/15/15

RemotEye III User Manual – 62330-005

About This Manual

This manual was written by the TOSHIBA Engineering and Marketing Groups. These groups are tasked with providing technical documentation for the RemotEye III system. Every effort has been made to provide accurate and concise information to you, our customer.

This manua l provides infor mation on how to s afely install, operate, and mai ntain your RemotE ye III system. This manual includes a section of general safety instructions that describes the warning labels and symbols that are used throughout the manua l. Read the manual complete ly befor e install ing, oper ating, or perfor ming mainte nance o n this equipment.

The infor mation in this manual is subject to change without notic e. The Toshiba International Corporation shall not be liable for direct, indirect, special, or consequential damages

resulting fr om the use of the information contained within this manual. This manual is copyrighted. No part o f this manual may be photocopied or reproduced in any form without the prior

written consent of the Toshiba International Corporation. TOSHIBA is a registered trademark of the TOSHIBA Corporation. RemotEye is a registered trademark of the Toshiba International Corporation. All other product or trade references appearing in this manual are registered trademarks of their respective owners. © Copyright 2015 Toshiba Internatio nal Corporation. All rights reserved.

2 RemotEye III User Manual – 62330-005

Contacting TOSHIBA’s Customer Support Center

TOSHIBA’s Custo mer Suppo r t Center can be contacted to obtain help in resolving any RemotEye III system problem that you may experience or to provide application information.

The Support Center can be reached at 877-867-8773 (toll free) or 713-466-0277. The center is open fr o m 8 a .m. to 6 p.m. (CST), Monday through Friday.

Email us at: toshibaups1@tic.toshiba.com You may also contact TOSHIBA by writing to: TOSHIBA International Corpo ration - UPS

13131 West Little York Road Houston, Texas 77041-9990

For further information on TOSHIBA’s products and services, please visit our website at:

HTTP://WWW.TOSHIBA.COM/IND

RemotEye III User Manual – 62330-005 3

Important Notice

This user manual may not cover all of the variations in equipment, nor may it provide information on every possible contingency concerni ng installation, operation, or maint enance.

The contents of this manual shall not become a part of or modify any prior agreement, commitment, or relationship between the customer and the TOSHIBA International Corporation's UPS Division. The sales contra ct contains the entire obligation of the T OSHIBA Internatio nal Corporatio n's UPS Division. T he warranty conta ined in the con tract between the parties is the sole warranty of the TOSHIBA International Corporation's UPS Division, and any statements contained herein do not create new warranties or modify the existing warranty.

Any electrical or mechanical modifications to this equipment without prior written consent of the TOSHIBA International Corporation will void all warranties a nd may void the UL/CUL listing or other safety certif ications. Unauthorized modifications may also result in equipment damage or personal injury.

When used on UPS supporting safety critical equipment, carefully analyze the impact of allowing remote access of the UPS control features.

Important Safety Instructions

This manual contains important instructions that should be followed during the installation, maintenance, and operation of the UPS and its batteries to assure safe and proper operation.

Turn off, lockout, and tagout all power sources before connecting the power wiring to the equipment or when performing maintenance.

Unauthorized personnel should not service batteries. Contact your nearest Toshiba authorized service center for battery replacement.

Qualified Personnel shall:

Have read the entire operation manual of the system being serviced. Be trained and authorized to safely energize, de-energize, ground, lockout and tag circuits and equipment, and clear

faults in accordance with established safety practices. Be trained in the proper care and use of protective equipment such as safety shoes, rubber gloves, hard hats, safety

glasses, face shields, flash clothing, etc., in accordance with established safety practices. Be trained in rendering first aid. Be knowledgeable of batteries and the required handling and maintenance precautions.

4 RemotEye III User Manual – 62330-005

DANGER

WARNING

CAUTION / ATTENTION

SIGNAL WORDS

General Safety Instructions

DO NOT attempt to install, operate, maintain or dispose of this equipment until you have read and understood all of the product safety information and directions that are contained in this manual.

Safety Alert Symbol

The Safety Alert Symbol indicates that a potential personal injury hazard exists. The symbol is comprised of an equilateral triangle enclosing an exclamation mark.

Listed below are the signal words that are used throughout this manual followed b y their descrip tions and associated symbols. W hen the words D ANGER, WARN ING and CAUT ION are used in this manual t hey will be fo llowed by important safety information that must be carefully adhered to.

The word DANGER preceded by the safety alert symbol indicates that an imminently hazardous situation exists that, if not avoided, will result in death or ser ious injury to personnel.

The word WARNING in capital letters preceded by the safety alert symbol indicates that a potentially hazardous situation exists that, if not avoided, could result in death or serious injury to personnel.

The word CAUTION or ATTENTION in capital letters preceded by the safety alert symbol indicates that a potentially hazardous situation exists which, if not avoided, may result in minor or moderate injury.

The word CAUTION in capital letters without the safety alert symbol indicates a potentially hazardous situation exists which, if not avoided, may result in equipment and property damage.

RemotEye III User Manual – 62330-005 5

WARNING

Special Symbols

To identify special hazards, other symbols may appear in conjunction with the DANGER, WARNING and CAUTION signal words. These symbols indicate areas that require special and/or strict adherence to the procedures to prevent serious injury to personnel or death.

Electrical Hazard Symbol

A symbol which indicates a hazard of injury from electrical shock or burn. It is comprised of an equilateral triangle enclosing a lightning bolt.

Explosion Hazard Symbol

A symbol which indicates a haza rd o f injur y fro m explod ing par ts. It i s co mprised o f an equilate ral tria ngle enclos in g an explosion image.

Equipment Warning Labels

DO NOT attempt to insta ll, op erate, maintain, or d ispose of this eq uipment until you have read and understood all of the produc t warnings and user directions that are c ontained i n this instruction manual.

DO NOT remove or cover any of the labels. If the labels are damaged or if additional labels are required, contact your Toshiba representative for additional labels.

Labels attached to the equipment are there to provide useful information or to indicate an imminently hazardous situation t hat ma y result in ser ious i njur y, sever e pr oper ty and equi pment d amage , or d eath if t he i nstruc tions a re not followed.

Misuse of this equipment could result in injury and equipment damage. In no event will Toshiba Corporation be responsible or liable for either indirect or consequential damage or injury that may result fro m the misuse of this equipment.

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CAUTION

Installation Precautions

Install the unit in a stable level and upr ight position that is free of excessive vibration. Install the unit where the ambient temperature is within the specified range. Do not install the unit in areas that are subject to high h umidity. Do not install the unit in areas that allow exposure to direct sunlight. Do not install the unit in areas that allow exposure to high levels of airbo rne dust, metal particles, or flammable gases. Do not install the unit in areas near sources of electrical noise. Do not install the unit in areas that would allow fluids or any foreign obje c t to get inside the unit. For further information on workplace safety visit www.osha.gov.

RemotEye III User Manual – 62330-005 7

Table of Contents

About This Manual ..............................................................................................................2

Contacting TOSHIBA’s Customer Support Center .........................................................3

Important Notice ..................................................................................................................4

Important Safety Instructions ............................................................................................4

General Safety Instructions ................................................................................................5

Safety Alert Symbol ........................................................................................................................................5

Special Symbols .............................................................................................................................................6

Equipment Warning Labels ...........................................................................................................................6

Installation Precautions ................................................................................................................................7

Introduction ..........................................................................................................................10

Package Contents ..........................................................................................................................................10

Features .........................................................................................................................................................11

Installation ............................................................................................................................15

System Compatibility .....................................................................................................................................16

Installing RemotEye III ..................................................................................................................................16

Making the Network Connection ...................................................................................................................18

Configuration ................................................................................................................................................19

Configuring via Terminal ..............................................................................................................................21

RemotEye III Configuration Menu Navigation ..............................................................................................23

Configuring the RemotEye III via Telnet .......................................................................................................36

Connecting to the RemotEye III via Telnet ....................................................................................................37

RemotEye III Telnet Menu Navigation ..........................................................................................................37

Configuring the RemotEye III via HTTP .......................................................................................................38

Connecting to the RemotEye III via HTTP ...................................................................................................40

RemotEye III Web Menu Navigation .............................................................................................................41

UPS Monitoring .............................................................................................................................................41

UPS Management ..........................................................................................................................................61

Email Notification..........................................................................................................................................71

EMD (Environmental Monitoring Device) ....................................................................................................73

RemotEye III Management ............................................................................................................................77

History Data & Logs .....................................................................................................................................83

Configuring the Remoteye III via SNMP ..........................................................................95

Connecting to the RemotEye III via SNMP ...................................................................................................100

Connecting to the RemotEye III via MODBUS..............................................................................................102

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Toshiba RemotEye Application Programs ........................................................................103

Toshiba RemotEye Client Software ...............................................................................................................103

Auto Save-Log Software ................................................................................................................................113

Tupgrade Firmware Tool ..............................................................................................................................117

RemotEye III Specifications................................................................................................119

RemotEye III Feature Summary ....................................................................................................................119

System Specifications .....................................................................................................................................120

Firmware Specifications ................................................................................................................................120

LED Key ........................................................................................................................................................121

Jumper Setting ...............................................................................................................................................122

DIP Switch Setting .........................................................................................................................................123

LAN connector (J2) .......................................................................................................................................123

Console connector (J3) ..................................................................................................................................123

Gold Finger GF1 ...........................................................................................................................................124

Appendix A: Install RemotEye Client Shutdown Software on VMware ESXi 5 ..........125

Software Needed ............................................................................................................................................125

Setup Procedure for RemotEye ESXi Client Shutdown Daemon* .................................................................126

Appendix B – Modbus Registers ........................................................................................132

Modbus Input Register for 1600XP: MONITORING ...................................................................................132

Modbus Input Coil for 1600XP: ALARMS and STATUS ..............................................................................143

Modbus Input Register for 4200FA/4300: MONITORING ..........................................................................151

Modbus Input Coil for 4200FA/4300: ALARMS and STATUS .....................................................................161

RemotEye III User Manual – 62330-005 9

Introduction

Congratulations on the purchase of your new Toshiba Uninterruptible Power Supply (UPS) system remote management tool: t he Remot Eye III! T he RemotE ye III supplies a 10/100 base-T network card that allows network administrators to monitor and control Toshiba UPS systems remotely via Simple Network Management Protocol (SNMP), Modbus TCP, and Hypertext Transfer Protocol (HTTP) methods.

This user manual describes the configuration and operation of the RemotEye III. The RemotEye III is a circuit board that is inserted into the op tion slot of the UP S. The circuit board is connected to the UPS via the RemotEye III card edge connector.

Package Contents

Listed below are the items included in the RemotEye III package:

1. The RemotEye III printed circuit board.

2. PC cable, a DB9 female to RJ45 cable (Workstation COM port to RemotEye III COM port).

3. A CD-ROM containing the following: a. The RemotEye III Quick Installation Guide. b. RemotEye III User Manual c. 1600XP Mib File d. 4200FA/4300 Mib File e. RemotEye III Firmware Upgrade Utility Software Tool f. Shutdown Clients Software g. Auto-Save Log Utility Software Tool

Figure 1: RemotEye III Circuit Card

10 RemotEye III User Manual – 62330-005

Features

The RemotEye III has several support options for managing your Toshiba UPS.

HTTP Web Access

Allow access data from RemotEye III publicly or privately using a web browser. Web access includes Secure Sockets Layer (SSL) Configurati ons (See Figure 2: HTTP Web Access Example).

Figure 2: HTTP Web Access Example

SNMP Access

RemotEye III provides enhanced SNMP security with option of SNMPv3, default protocol is SNMPv1. It is compatible with the United States Standard UPS MIB, RFC1628, and Japanese Standard UPS MIB (See SNMP example using iReasoning MIB Browser Software in Figure 3: SNMP Access Example).

Serial Communication (RS232), Terminal Access

RemotEye III User Manual – 62330-005 11

Figure 3: SNMP Access Example

Allow access RemotEye III configuration settings through a Terminal Emulator Software for example, HyperTermnianl or Tera Term (See Figure 4: Se rial Communication Example).

Figure 4: Serial Communication Example

Telnet, Terminal Access

Allow access to RemotEye III configuration settings through Telnet which i ncludes Se cure Shell (SSH) protocol. This can be done using a Terminal Emulator Software such us HyperTerminal or Tera Term (See Figure 5: Telnet Access Example).

Figure 5: Telnet Access Example

Additional Features:

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BOOTP/DHCP Requests

The RemotEye III c an automatically retrie ve its network identity, IP ad dress, from a ne twork serve r using the B oot Protocol (BOOTP) or Dynamic Host Configuration Protocol (DHCP).

Real-Time Clock (RTC)

The RemotEye III conta ins its own RTC which is used for time-stamping data logs and fo r executi ng any sc heduled events.

UPS Event Notification

The RemotEye III can send out notification of UPS events via Email or SNMP Traps.

UPS Event Notification Filtering

The administrator has the abilit y to configure which event notifications to receive via Email or SNMP Traps, and which t o filter out. NOTE: When config uring the filtering s ettings, it will affect bo th Email notifications a nd SNMP Traps.

Graphic User Interface (GUI)

User-friendly GUI on the web interface pages and Java applets.

Power Quality Monitor

Java applets provide an on-screen vis ual indication of power q ual it y t hro ug h its dynamic graphics (See Figure 6: Java Applet Example).

Versatile Remote UPS Management

Allow monitoring and management of Toshiba UPS via SNMP and HTTP (Web Interface) communication protocols.

Versatile UPS Configuration

RemotEye III ha s t he ab ili t y to set t he UP S p ara mete rs from a n y SNMP ma nage me nt st at ion o r t hro ugh i nter net web browsers using HTTP protocol.

Data Log Retention

RemotEye III sto res history file containi ng UPS po wer events, po wer quality, UPS status, and batter y condition in its non-volatile memory.

Automatic UPS Shutdown

RemotEye III User Manual – 62330-005 13

Figure 6: Java Applet Example

The RemotEye III provides unattended and on-demand UPS shutdown; either pre-programmed or when the UPS reports a low battery condition, input power failure, overload condition, overheating condition, weekly schedule, special events, and EMD (Environmental Monitoring Device) sold separately, triggered events. NOTE: this feature only available for the 1600XP.

RADIUS Authenication

Allows the RemotEye III to work wi th a centralized RADIUS server before allowing the user to access monitor or manage the Toshiba UP S.

Additional Software Applicaitons:

Network Firmware Upgrade Tool

RemotEye III Firmware U pgrade Utility is an easy to use network upgrade utility tool that allows user to upgrade to a newer firmware version when available.

Auto Save Log Tool

RemotEye II I Save ( Auto) Lo g Appl ication P rogra m is an easy to c onfigure utility to ol that allo ws administrators to automatically save history logs from one to multiple RemotEye IIIs at the same time to a computer’s hard drive.

Toshiba Client Shutdown Software

RemotEye III Windows Clie nts Shutdown Program is software that is in stalled onto the client’s co mputer system. This allows the RemotEye III to communicate with the Client Software to broad cast system failure messages via an IP (Internet Protocol) packet and to perform unattended graceful s hutdown of up to 250 clients operating under a variety of platforms.

RemotEye III Add-Ons:

Environmental Monit ori n g De vic e (EMD) (S old Separately)

The EMD give s the ability for the Re motEye III to monitor environmental temperature and humidity. It also provides two dry contact closures, which can be used with our RemotEye Sensor Pack (sold separately), that can be set for normally open, normally closed, active high, or active low conditions. When an EMD event is triggered the RemotEye III can send an email notification and SNMP Trap with the desc ription o f the event (See Figure 7: EMD Module).

Figure 7: EMD Module

RemotEye Sensor Pack for EMD (Sold Separately)

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This sensor package extends t he EMD monit oring cap abilities (See Figure 8: EMD Sensor Pack). The sensor package consists of the following:

1. Intrusion Sensor

2. Vibration Sensor

3. Water Sensor

4. Smoke Detector Sensor

Please contact Toshiba directly or a Toshiba vendor for more information.

Figure 8: EMD Sensor Pack

RemotRadar Software (Sold Separately)

Is a real-time monitoring solution software ap plication that allows monitoring up to 5,000 RemotEye II/IIIs all atonce (See Figure 9: RemotRadar Example). It also has the ability to send SMS and E mail notificatio ns when an event occurs to one of the Toshiba UPS. Please contact Toshiba directly or a Toshiba vendor for more information.

Installation

RemotEye III User Manual – 62330-005 15

Figure 9: RemotRadar Example

System Compatibili ty

The RemotEye III works with 1600XP, 4200FA, and 4300 Series Toshiba UPS system family:

Installing RemotEye III

Follow these steps to install the RemotEye III card.

1. Turn the UP S off using the proper shutdown procedure as explained in the UPS manual.

2. Slide the RemotEye III printed circuit b oard into the extension option slot of the UPS.

3. Secure the printed circuit board using the UPS supplied screws.(See Figure 10: RemotEye III Location in

1600XP UPS, Figure 12: RemotEye III in 4300 UPS)

Figure 10: RemotEye III Location in 1600XP UPS

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RemotEye III Located on

RemotEye III Located

Figure 11 RemotEye III Location in 4200FA

on Deadfront of

15-30kVA model

Inside Left Door of

50kVA model

RemotEye III User Manual – 62330-005 17

Figure 12: RemotEye III in 4300 UPS

Cat

Cable

Making the Network Connect ion

Each Ethernet network is different. Therefore, the following steps should be used as an outline for connecting the RemotEye III to a network (See Figure 13: Network Connection Example):

1. Connect one end of a Category 5 cable to the NETWORK RJ45 receptacle of RemotEye III.

2. Connect the other end of the Category 5 cable to a designated network switch, hub, or computer. A

network administrator will need allocate an available port/IP address.

3. Verify a network link has been established. Confirm the left -most green LED is illu minate d for 100Mbit/s

or right-most amber LED is illuminated for 10Mbit/s.

Note: The RemotEye III’s “DHCP/BOOTP” setting comes enable by default. If there is a DHCP/BO OTP server

within the network, the DHCP/BOOTP server will allocate (lease) an IP address to the RemotEye III. This setting has to be disab led if using static IP address by going to “RemotEye III Management”  “RemotEye III Control” on its web interface.

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Figure 13: Network Connection Example

Configuration

RemotEye III must be configured for proper operation on its network which can be done by three convenient methods.

Preliminary Issues

RemotEye III is a network device. Several items should be considered prior to communicating with RemotEye III over the network. The following sections cover important topics when placing a device on an Ethernet network.

MAC Ad d r e s s

The Media Access Control (MAC) a ddress is an identification number which uniquely iden tifies each Ethernet device on a network. The MAC address (sometimes called the physical address) is made up of 6 hexadecimal bytes. A label marked with the MAC address is included with each RemotEye III. This label is affixed at the bottom of every RemotEye III printed circuit board (See Figure 14: RemotEye III MAC Address Label).

Figure 14: RemotEye III M AC Address Label

For each RemotEye III, the MAC address is created using the following format: 00 E0 D8 LL MM NN. The first half of this code, 00 E0 D8, identifies the manufacturer of the Ethernet board. Since every RemotEye III is produced by the same manufacturer, these 3 hexadecimal bytes re main constant. The LL MM NN characters identify the serial number of the device in hexadecimal form. The serial number is unique for each RemotEye III device.

Default IP Address

The RemotEye III is initially configured with a default Internet Protocol (IP) address. By default, the 4 bytes composing the default IP address are derived from the MAC address in the following way:

172.18.xxx.yyy where xxx is the decimal val ue of the MM MAC address byte and yyy is the decimal val ue of the NN MAC address byte. Example: A RemotEye III MAC address of 00 E0 D8 0C 01 3F would have a default IP address of 172.18.1.63. This places RemotEye III on a 172.18.0.0 IP network.

Default Network Mask

RemotEye III User Manual – 62330-005 19

The RemotE ye III is initial ly configured with a default Network Mask. This default value is always: 255.255.0.0. This places RemotEye III on a Class B network.

Default Gateway

The RemotE ye III is initially config ured with a Gate way address of 0.0 .0.0. This value indicates Remo tEye III will not attempt to use a gateway.

20 RemotEye III User Manual – 62330-005

to DB9

Female

Cable

DB9

Female End

45 End

Configuring via Terminal

The RemotEye III can be configured via a Terminal Emulator Software.

Hardware Setup

Direct conf iguratio n is acco mplished t hrough the provided RJ45 to DB9 female connector PC cable. Follow these steps to setup t he hardware for direct RemotEye III configuration (See Figure 15: Serial Communication Physical Connection Example):

1. Connect the DB9 female end of the PC cable to the terminal or workstation COM port. NOTE: if no COM

port is available, use a USB-to-Serial (RS-232) converter.

2. Connect the RJ45 end of the PC cable to the COM port of RemotEye III.

Figure 15: Serial Communicat ion Physical Connection Example

Software Setup

The direct communication can be performed from a workstation that is running a Terminal Emulator Software (TES) such as HyperTerminal. The direct configuration is accomplished by RS232 communication protocol. If a Terminal Emulator Software is not available, download “Tera Term” from the internet for free. The serial communication settings are discussed in the next section.

RemotEye III User Manual – 62330-005 21

Establishing Comminication

A direct configuration session can easily be established once the hardware and software are properly set up. Follow these steps to begin configuration:

Terminal Emulator Example

To configure RemotEye III from a Windows platform, use HyperTerminal (Except in Wind ows Vista, 7, or 8). If HyperTerminal is not available, download “Tera Term” for free from the internet. (Contact Toshiba for additional information)

HyperTerminal is a standard terminal emulator packaged with all Windows operating systems except in Vista/7. Launch the HyperTerminal program by navigating to Start → Programs → Accessories → Communication → HyperTerminal, and follow the prompts.

Enter a name (e.g. RemotEye III) and select an icon for the application at the Connection Dialog box. Select a direct connection to an appropriate COM port listed in the “Connect Using” pull-down menu. Ensure that the Prope rties dialog box is setup accordingly.

• Baud Rate — 9600

• Data Bits — 8

• Parity — None

• Stop Bits — 1

• Flow Control —-None

Press [Enter] and the RemotEye III version and Password field will be displayed (See Figure 16). RemotEye III retains the password of the UPS it is connected to. I f the Re motEye is brand new right out of the box

the default password is “ADMIN.”

Password (case sensitive): ADMIN

Once connected to the UPS, RemotEye will try to verify the password by using the default. There are two ways this password can be changed on the RemotEye:

1.) Once RemotEye has verified password on UPS; if users manually changed the admin password on the UPS while RemotEye is still connected then RemotEye will retain the new password.

2.) If password on UPS was changed before RemotEye was connected: users should follow these steps. a.) Plug RemotEye into th e UPS b.) Open RemotEye html page. c.) Enter as administrator using the new password. Once RemotEye enters admin page using the new password, RemotEye will retain this password. Enter the password and press [Enter] to display the RemotEye III Main Menu.

+===================================================================+ | [ TIC RemotEye III Login Menu ] | +===================================================================+ Enter Password: ******

The seven options provided in the RemotEye III Main Menu provide access to all system RemotEye III configuration parameters. These options and their submenus are discussed in more detail in the next section.

22 RemotEye III User Manual – 62330-005

Figure 16: Console Login Screen

(1) TIC RemotEye III

(1) System Group

RemotEye III Agent Version

Ethernet Address (1) IP Address

(2) Gateway Address

(3) Network Mask

(4) Date and Time

(5) Dump Modules CRC value

(0) Return to Previous Menu

(2) Control Group

(1) HTTP Login Username

(2) Community Read-On1y

(3) Community Read/Write

(4) BOOTP/DHCP Control

(5) Telnet Control

(6) Network Upgrade Control

(7) HTTP Security Control

(8) SNMP Version Control

(9) HTTP(s) Authentication

(0) Return to Previous Menu

(3) Parameter Group

(1) System Contact

(2) System Name

(3) System Location

(4) Poll Rate

(0) Return to Previous Menu

(4) Email Group

(1) Mail Server

(2) User Account

(3) User Password

(4) Domain Name

(5) DNS IP Address

(6) Daily Status Report

(7) Mail Receivers

(8) Test Email Configuration

(9) Authentication Method

(0) Return to Previous Menu

(5) EMD Group

(1) Temperature Group

(2) Humidity Group

(3) Alarm-1 Group

RemotEye III Configuration Menu Navigation

The main menu of the RemotEye III provides access to configuration parameters. The table below provides an overview o f t he en ti re men u st r uct ure (See Table 1: Menu Map for RemotEye III Console). When na vigating thro ug h these menus, all alpha-numeric characters are acceptable and are case-sensitive.

RemotEye III Main Menu

Configuration

RemotEye III User Manual – 62330-005 23

(1) TIC RemotEye III

(5)EMD Group (CONT)

(4) Alarm-2 Group (5) Device Status

(0) Return to Previous Menu

(6) Web Authentication Group

(1) RADIUS Group

(0) Return to previous menu

(0) Return to Previous Menu

(2) SNMP Co mmunities

(1) Modify

(2) Reset

(0) Return to Previous Menu

(3) SNMPV3 USM Table

(1) Modify

(2) Reset

(0) Return to Previous Menu

(4) Trap Receiver Table

(1) Modify

(2) Reset

(0) Return to Previous Menu

(5) Reset Configuration to Default

Reset Configuration (y/n)? (6) Save and Exit

(7) Save and Restart RemotEye III

Restart Agent (y/n)?

Configuration (CONT)

Table 1: Menu Ma p for RemotEye III Console

24 RemotEye III User Manual – 62330-005

Main Menu Description

The Main Menu of the RemotEye III consists of the following options (See Figure 17: Console Main Menu Description):

1. Toshiba RemotEye III Configuration

2. SNMP Co mmunities

3. SNMPv3 USM Table

4. Trap Receiver Table

5. Reset Configuration to Defaul t

6. Save and Exit.

7. Save and Restart Agent.

Press the number of the associated selection and press [Enter].

+====================================================================+ | [ TIC RemotEye III Main Menu ] | +====================================================================+

1. TIC RemotEye III Configuration

2. SNMP Communities

3. SNMPV3 USM Table

4. Trap Receiver Table

5. Reset Configuration To Default

6. Save and Exit

7. Save and Restart Agent

Please Enter Your Choice =>

Figure 17: Console Main Menu Description

RemotEye III User Manual – 62330-005 25

TIC RemotEye III Configuration

Main Menu → (1) Toshiba RemotEye III Configuration (See Figure 18: Console Configuration Menu Description). The Toshiba RemotEye III Configuration option provides access to the following system settin gs:

1. System Group

2. Control Group

3. Parameter Group

4. Email Group

5. EMD Group

6. Web Authentication Group

0. Return to Previous Menu

+==================================================================+ | [ TIC RemotEye III Configuration Menu ] | +==================================================================+

1. System Group

2. Control Group

3. Parameter Group

4. Email Group

5. EMD Group

6. Web Authenication Group

0. Return to previous menu

Please Enter Your Choice =>

Figure 18: Console Configuration Menu Description

26 RemotEye III User Manual – 62330-005

System Group

Main Menu → (1) Toshiba RemotEye III Configuration → (1) System Group (See Figure 19: Console System Group Menu Description). The System Group provides access to the system settings listed below. The settings may be viewed or changed from

this screen. When using the Dynamic Host Configuration Protocol (DHCP), items 1 – 3 will be retrieved automatically.

1. IP Address — RemotEye III IP address.

2. Gateway Address — The gateway IP address (if a router is necessary).

3. Network Mask — The network mask fo r the Re motEye III network.

4. Date and Time — The RemotEye III date and time format is MM/DD/YYYY, and HH:MM:SS

respectively. RemotEye III supports the Network Time Protocol (NTP) and NTP. These two features enable the UPS to synchronize its date and time with a NTP server. (See

Figure 20: Date & Time Menu Descr iption).

5. Dump modules CRC value

0. Return to Pr evious Menu.

+====================================================================+ | [ System Group Menu ] | +====================================================================+ RemotEye III Agent Version : TIC RemotEye III v1.03 Ethernet address : 00 E0 D8 08 80 0D

1. Ip Address : 172.18.1.63

2. Gateway Address : 172.18.1.1

3. Network Mask : 255.255.240.0

4. Date and Time

5. Dump Modules CRC value

0. Return to previous menu

Please Enter Your Choice =>

Figure 19: Console System Group Menu Description

+=================================================================+ | [ Date and Time Menu ] | +=================================================================+

1. System Date (dd/mm/yyyy) : 03/01/2012

2. System Time (hh:mm:ss) : 12:22:21

3. NTP Server : 0.0.0.0

4. NTP Time Zone : -06:00

5. Daylight Saving Time Control : Enabled

6. NTP Control : Enabled

0. Return to previous menu

Please Enter Your Choice =>

Figure 20: Date & Time Menu Description

RemotEye III User Manual – 62330-005 27

Control Group

NOTE: MODBUS TCP protocol can only be set up via HTTP (web browser). See page 38.

Main Menu → (1) Toshiba RemotEye III Configuration → (2) Control Group (See Figure 21: Console Control Group Menu Description)

The Control Group menu provides access to the system settings listed below. The settings may be viewed and changed from this screen.

1. HTTP Login Username — The login username grants write access from a web browser (the default

setting is TOSHIBA).

2. Communit y Read-Only — This common community name provides read-only access to devices within

this community. (The default setting is “public”.)

3. Community Read/Write — This common community name provides read and write access to devices

within this co mmunity. (The default setting is “admin”.) This value is equivalent to the terminal/telnet login password.

4. BOOTP/DHCP Control — T his parameter is used to enable or disable the BOOTP/ DHCP requests from

RemotEye III. (The default setting is “Enabled”).

5. Telnet Control — T his parameter is used to enable or disable remote RemotEye III configuration through

telnet applications. (The de fault set ting is “Enabled”).

6. Network Upgrade Control — This parameter is used to enable or disable the Trivial File Transfer

Protocol image upgrade. When disabled, RemotEye III will block any attempts to upgra de. (The default setting is “Disabled”.)

7. HTTP Security Control — This parameter is used to enable or disable the web password protection

feature. When enabled, a password is required to access RemotEye III through the web, and write privileges are automatically assumed. When disabled, any machine can access RemotEye III over the web, but a password is required prior to assu ming write privileges. (The default setting is “Disabled”.)

8. SNMP Version Control —T his parameter is used to enable and disable the Simple Netwo rk Management

Protocol security level. When enable d, administrators has the options to set for SNMPv1 or SNMPv3.

9. HTTP(s) Authentication — This para meter allows the ad ministrators to se lect what t ype of authentication

is required to gain access to the RemotEye III web content. There are three options Local User, Radius, or both. If “Local User” is selected , the user will be authenticated when accessing the RemotEye III web content. I f “Radius” is selecte d, the user will have to be authenticated first by a RADIUS server in order to access the RemotEye III web content. If “both” is selected, then the user can be either authenticated through Radius or through the RemotEye III web authentication feature. (The default setting is Local User)

0. Return to Previous Menu

+====================================================================+ | [ Control Group Menu ] | +====================================================================+

1. HTTP Login Username : TOSHIBA

2. Community Read-Only : public

3. Community Read/Write : *

4. BOOTP/DHCP Control : Enabled

5. Telnet Control : Enabled

6. Network Upgrade Control : Disabled

7. HTTP Security Control : Disabled

8. SNMP Version Control : Disabled

9. HTTP<s> Authenication : Local User

0. Return to previous menu

Please Enter Your Choice =>

Figure 21: Console Control Group Menu Description

28 RemotEye III User Manual – 62330-005

Parameter Group

Main Menu → (1) Toshiba RemotEye III Configuration → (3) Parameter Group (See Figure 22: Console Parameter Group Menu Description) The Parameter Group provides access to the system settings listed below. The settings may be viewed or changed

from this screen.

1. System Contact — The RemotEye III s ystem administrator. This string can be changed by administrator

as desired.

2. System Name — The alias of the RemotEye III. This string serves as the Re motEye III Client Identifier

(CID) in DHCP s ystems.

3. System Location — The RemotEye III p hysical location. This stri ng can be changed by administrator as

desired.

4. Poll Rate — The polling rate in seconds. This determines how frequently RemotEye III updates its data

from the Toshiba UPS. (The default set ting is 5 seconds)

0. Return to previo us menu. Note: System will label each event email with the system Name and Location, in the format:

systemName@SystemLocation Example: RemotEye III@To shiba

+====================================================================+ | [ Parameter Group Menu ] | +====================================================================+

1. System Contact : TIC Local Technical Support

2. System Name : RemotEye III

3. System Location : Toshiba

4. Poll Rate : 5

0. Return to previous menu

Please Enter Your Choice =>

Figure 22: Console Parameter Group Menu Description

RemotEye III User Manual – 62330-005 29

Email Group

Main Menu → (1) Toshiba RemotEye III Configuration → (4) Email Group (See Figure 23: Console Email Group Menu Description) The Email Group menu provides access to the system settings listed below. The settings may be viewed and changed

from this screen.

1. Mail Server — The Simple Mail Transfer Protocol (SMTP) mail server IP address. If a hostname is used ,

such as smtp.tic.toshiba.com, the Domain Name Server (DNS) IP address is required on setting 5.

2. User Account — The user account login name for the SMTP mail server.

3. User Password — The user account password for the SMTP mail server.

Note: Not all servers require login name and password, please check with SMTP administrator.

4. Doma i n Name — The domain Name (Network Name) of the mail server (e.g. Tic.Toshiba.com).

5. DNS IP Addr ess — Do main N ame System Server IP address is required if a hostname is used for Mail

Server (If hostname is used in the s etting 1). Otherwise, this field can be 0.0.0.0.

6. Daily Status Report — This parameter is used to set the time to send RemotEye III daily status report that

are listed in the “Mail Receivers” setting (7).

7. Mail Receivers — T his Parameter is used to enter up to four recipients email address and select the “Mail

Type” for each recipient. Here is the list on the three different M ail Types:

a. None: Disable option to send email to recipients. b. Events – Current events will be sent to recipients. c. E vents with Status – Current e vents, History log a nd Event log will be sent to email

recipients when events occurred.

The recipients include users who use Short Message System (SMS) in Email address format, such as

phonenumber@telcompany.com

messages.

8. Test Email Configuration — This parameter allows the administrator to send out a test email to verify

system operation is configured co rrectly. If instant email is not received after the test, please check the configuration.

9. Authentica tion Method 0 Return to Pr evious Menu

+===================================================================+ | [ Email Group Menu ] | +===================================================================+

1. Mail Server :

2. User Account :

3. User Password : *

4. Domain Name : 0

5. DNS IP Address : 0.0.0.0

6. Daily Status Report : 00:00

7. Mail Receivers

8. Test Email Configuration

9. Authentication Method:

0. Return to previous menu Please Enter Your Choice =>

. Check with service carrier for the correct format to receive text

Figure 23: Console Email Group Menu Description

30 RemotEye III User Manual – 62330-005

EMD Group

Main Menu → (1) Toshiba RemotEye III Configuration → (5) EMD Group (See Figure 24: Consol e EMD Group Menu Description)

The EMD Group menu provides access to the system settings listed b elo w. T he se tti ngs ma y be vie wed a nd cha nged from this screen.

1. Temperature Group — The Temperature Group provides the options to setup the low and high warning

and critical points. Users also have the options to set up the hysteresis a nd calibration offset from this group.

2. Humidity Group — The Hu midity Group provid es the options to setup the l ow and high warning and

critical points. Users also have the op tions to setup the hysteresis and calibration offset from this group.

3. Alarm-1 Group — The Alarm-1 Group provides the option to setup this dry contact as normal close,

normal open, high active, low active and disabled.

4. Alarm-2 Group — The Alarm-2 Group provides the option to setup this dry contact as normal close,

normal open, high active, low active and disabled.

5. Device Status — The Device Status allows the administrator to allow RemotE ye III to auto-detect EMD

or to disable. “Auto” will enab le the RemotEye III to auto d etect the EMD t hat is connected to its COM port.

Note: These features apply to EMD module only. EMD sold separately.

+================================================================+ | [ EMD Group Menu ] | +================================================================+

1. Temprature Group

2. Humidity Group

3. Alarm-1 Group

4. Alarm-2 Group

5. Device Status : Auto

0. Return to previous menu

Please Enter Your Choice =>

Figure 24: Console EMD Group Menu Description

RemotEye III User Manual – 62330-005 31

SNMP Communities

Main Menu → (2) SNMP Communities (See Figure 25: SNMP Communities Description). The SNMP Communities lists the status and configuration of access rights that are currently granted and the

applicable level of access. The entries in this table are largely responsible for restricti ng SNMP communicatio n with RemotEye III.

The configuration of the SNMP communities shall be as follows: IP Address: IP address of the NMS Community String: NMS Get/Se t Community String. (Please refer to SNMP Get/Set Criteria on pa ge 100 for a more detailed explanation on Get/Set.) Access: Select Access Type:

1. Read Only

2. Read/Write

3. No Access

+====================================================================+ | IP Address Community String Access | +====================================================================+ [1] 0.0.0.0 * No Access [2] 0.0.0.0 * No Access [3] 0.0.0.0 * No Access [4] 0.0.0.0 * No Access [5] 0.0.0.0 * No Access [6] 0.0.0.0 * No Access [7] 0.0.0.0 * No Access [8] 0.0.0.0 * No Access

COMMANDS -

1. Modify - Modify an entry of table

2. Reset - Reset an entry to default from table

0. Return to previous menu

Please Enter Your Choice =>

Figure 25: SNMP Communities Description

32 RemotEye III User Manual – 62330-005

SNMPv3 USM Table

Main Menu → (3) SNMPv3 USM Table (See Figure 26: SNMPv3 USM Menu Description). The SNMPv3 USM Table lists the status and configuration of access rights that are currently granted and the

applicable level of access. The entries in this table are largely responsible restricting SNMPv3 security with RemotEye III.

The configura tion of the SNMPv3 USM table shal l be as follows: User Name: The User ID for the authorized indi vidual. Authentica tion Pass word: The password string for the authorized individual. Privacy Password: The privacy password string for the authorized individual. Security: The security level pro vid e s the following 3 options:

1. noAuthNoPriv – with no authentication and no privacy passwords

2. authNoPriv – with authentication password but no privacy password

3. authPriv – with authentication password and with privacy password

Authentication format: The authentication format provides the following options:

1. HMAC-MD5

2. HMAC-SHA

Status Type: The status shows the authentication status “ready” or “not being used".

+====================================================================+ | User Name Authentication. Password Privacy Password | | Security Authentication Format Status Type | +====================================================================+ [1] noAuthNoPriv HMAC-MD5 Not Use [2] noAuthNoPriv HMAC-MD5 Not Use [3] noAuthNoPriv HMAC-MD5 Not Use [4] noAuthNoPriv HMAC-MD5 Not Use

COMMANDS -

1. Modify - Modify an entry of table

2. Reset - Reset an entry to default from table

0. Return to previous menu

Please Enter Your Choice =>

RemotEye III User Manual – 62330-005 33

Figure 26: SNMPv3 USM Menu Description

Trap Receiver Table

Main Menu → (4) Trap Receiver Parameters (see Figure 27: Console Trap Receiver Table Description). The Trap Receiver Table lists IP addresses of the administrative machines that have been assigned to receive traps. The configuration of the trap receivers shall be as follows: IP Address: IP address of the NMS. Community String: NMS community string. Trap Type:

1. None

2. Toshiba Trap

3. JEMA Trap

4. IETF Trap

Description: Description of the NMS. This is administrator defined (max 10 characters) Severity Le vel:

Informational – The receiver will receive the following trap types “Fault”, “Warning” and “Informational”. Warning – The receiver will receive the following trap types “Fault” and “Warning”. Severe – The receiver will receive the following trap type only “Fault”.

+================================================================================+ | IP Address Community String Trap-Type Severity Desc | +================================================================================+ [1] 192.168.1.50 * Toshiba Trap Informational [2] 0.0.0.0 * None Informational [3] 0.0.0.0 * None Informational [4] 0.0.0.0 * None Informational [5] 0.0.0.0 * None Informational [6] 0.0.0.0 * None Informational [7] 0.0.0.0 * None Informational [8] 0.0.0.0 * None Informational

1. Modify - Modify an entry of table

2. Reset - Reset an entry to default from table

0. Return to previous menu

Please Enter Your Choice =>

Figure 27: Console Trap Receiver Table Description

34 RemotEye III User Manual – 62330-005

Reset Configuration to Default

Main Menu → (5) Reset Configuration to Default. Selecting this option restores all RemotEye III card settings to its original default values. Note: This will reset every configuration including the IP settings. From the Main Menu, press 5 to access the Reset Configuration to the Original Setting screen.

Save and Exit

Main Menu → (6) Save and Exit. When execute d, t he s ystem saves the RemotEye III configurat io n and e xi ts t he p ro gr a m. T he ne w configurati o n ta kes

effect immediately.

Save and Restart RemotEye III

Main Menu → (7) Save and R estart RemotEye III. When executed, the system saves the RemotEye III configuration and restarts RemotEye III program.

RemotEye III User Manual – 62330-005 35

Configuring the RemotEye III via Telnet

The RemotEye III can be configured by establishing a telnet session with the device.

Hardware Setup

Telnet confi guration is accomplished throug h a network link. Follow these steps to setup the RemotEye III for a telnet session:

Verify network cable connection to NETWORK port of RemotEye III. Verify active link to LAN or Network. For further information on the netwo rk connection, refer to “Making the Network Connection” on p age 18.

Software Setup

The Telnet configuration is accomplished through a TCP/IP network connection. A telnet connection can be established with RemotEye III by usin g any Telnet application. Fo llow these steps to setup the software for Telnet RemotEye III configuration:

Verify workstation is loaded with Telnet application. If using Windows operating system, “Co mmand Prompt” application software that is packed with Windows can be used. If a Telnet application is not available or Command Prompt, download “Tera Term” software from the internet for free.

Note: If using Windows 7 or Vista, make sure that Telnet feature is enabled. By default, Windows 7 and Vista Operating System have this feature disabled for security reasons. To enable this feature, follow these steps:

1. Click on “Start”

2. Go to and click on “Control Panel”

3. Go to and click on “Programs and Features”

4. On the left side column, click on “Turn Windows features on or off” (See Figure 28: Enable Telnet Feature

on Windows 7/Vista). Now look for “Telnet Client” and click on the check box to enable. Then click on the “Ok” button and wait till feature is enabled.

Figure 28: Enable Telnet Feature o n W indows 7/Vista

36 RemotEye III User Manual – 62330-005

Verify a valid network path exists between the RemotEye III and the workstation. If performing the Telnet configuration from a workstation that is located on the same network, then proceed to the next section “

Connecting t o the RemotEye III via Telnet” on page 37.

Routing to the RemotEye III

If the workst atio n is not on the same ne twork a s the Re mot Eye III, the syste m may r equir e the ad ditio n of a net wor k route. This is typically only necessary when RemotEye III is using its default address.

Consult operating system documentation pertaining to the addition of network routes for instruction.

Example Route Addition

Windows operating systems provide the command Route Add for adding network routes. Assume the default IP Address of the RemotEye III is 172.18.1.63, and assume the IP Address of the workstation is

210.67.192.147. To add the appropriate network route between these two devices, follow these steps: Turn on the workstation, and setup the TCP/IP pr otocol (if necessary). Enter the following command to add a routing condition (e.g. Command Prompt in Windows OS): Route add 172.18.1.63 210.67.192.147 See the Windows manual for further information on how to add a routing condition to a workstation.

Connecting to the RemotEye III via Telnet

A telnet configuration session can be established once the hardware and software are prepared. Op en the Telnet application software and follow these steps to begin configuration:

1. Type telnet followed by the IP address of RemotEye III to a telnet application (e.g. telnet 192.168.1.50).

2. Press [Enter].

3. Key in the password when prompted.

Default Password (case sensitive): ADMIN

For more information on using telnet, please refer to telnet applicatio n W ind ows help. The RemotEye III will only accept 2 telnet clients simultaneously. The telnet connections will time-out after

60 seconds of inactivity.

RemotEye III Telnet Menu Navigation

The configuration menus for telnet configuration are identical to those presented by a direct configuration session. Refer to page 23 for detailed guidance through configuration menus of RemotEye III.

RemotEye III User Manual – 62330-005 37

Configuring the RemotEye III via HTTP

The RemotEye III can be configur ed by opening a web session (e.g. Internet Explorer, Firefox, and Goo gl e Chr ome).

Hardware Setup

Web configuration is accomplished through a network link. Follow these steps to prepare the hardware for HTTP RemotEye III configuration:

1. Verify network cable connection to NETWORK port of RemotEye III.

2. Verify active link to LAN or Network.

3. For further i nformation o n the networ k connectio n, refer to “Making the Network Connection” o n page

18.

Software Setup

The web configuration is accomplished through a TCP/IP network connection. A web connection can be established with RemotEye III by usi ng an y Inte rne t Br o wser a pplicatio n (fo r e xamp le , Fi re fox). Follow these steps to setup the software for web-based RemotEye III configuration:

1. Verify workstation is loaded with web browser application (e.g. Internet Explorer).

2. Verify a valid network path exists between RemotEye III and the workstation. If performing the web

configurat ion from a worksta tion that is loc ated on the same network, then proceed to the next section. Otherwise, refer back to the section entitled “Routing to the RemotEye III” on page 37.

System Setup

To access the RemotEye III via the web, enter the IP address of the RemotEye III in the URL field of the browser and press Enter (See Figure 29: RemotEye III with Internet Explorer Example). If unable to access the RemotEye III due to a firewall, contact the network ad mini str a tor for information on bypassing the firewall of the LAN.

Figure 29: RemotEye III with Internet Explorer Example

38 RemotEye III User Manual – 62330-005

The HTTP Security Control setting may also affect the user’s ability to access the RemotEye III. The HTTP Security Control setting may be set or viewed from: Main Menu → (1) TIC RemotEye III Configuration →(2) Control Group → (7) HTTP Security Control (See Figure 30: HTTP Security Control Window).

If the HTTP Security Control setting is Disabled, the user is granted read-only access. If the HTTP Security Control is Enabled, any attempt to access Re motEye III pages will be met with a request to enter a password (See Figure 30: HTTP Security Control Window).

Figure 30: HTTP Security Control Window

Once the password has been entered in the user will be able to not onl y view the infor mation, but make cha nges accordingly. The password is the same as the Community Read/Write string (See via Telnet or Serial RS-232 communication: Main Menu → (1) Toshiba RemotEye III Configuration → (2) Control Group → (3) Community Read/Write).

To prevent una uthoriz ed user s fro m configuri ng the Remo tEye III via HTTP, the IP address of the work station must be entered in the RemotEye III SNMP Communit i es /HTTP Access Control with no access permissions (via RS232 or Telnet) or the SNMP/ HTTP Access Control (via Web Browser) of the RemotEye III. Otherwise, the RemotEye III will provide only read access to its parameters.

RemotEye III User Manual – 62330-005 39

Connecting to the RemotEye III via HTTP

A web session can be established once the hardware and software have been prepared. Follow these steps to begin configuration:

1. Launch the web browser (e.g. Internet Explorer).

2. Enter the URL for RemotEye III in the browser’s address field. For example, http://172.18.1.63. The

home page of the RemotEye III will be displayed once a connection is established (See Figure 31: RemotEye III HTTP Page).

Perform the following procedure to setup the RemotEye III Static IP address, protocols and Date/Time using its provided web configuration pages.

1. Select “RemotEye III Management” → “RemotEye III Configuration” to configure RemotEye III.

2. Click the Become Administrator button at the bottom of the screen. The password is case sensitive.

Non-DHCP users continue on to step 3. DHCP users may skip steps 3 to 6.

3. Enter the RemotEye III IP ad dress.

4. Enter the RemotEye III Gateway address in the network.

5. Enter the RemotEye III Network Mask of the network.

6. Click Set Value to save the settings.

7. Select “RemotEye III Management” → “Date and Time” to set date and time.

8. Enter the appropriate date and time in the specified format.

9. Click Set Value to save the settings.

10. Select “RemotEye III Management” → “RemotEye III Control” to enable or disable the network

protocols. Note: Disable “RemotEye III DHCP Co ntr ol” setting if using static IP.

40 RemotEye III User Manual – 62330-005

Figure 31: RemotEye III HTTP Page

RemotEye III Web Menu Navigation

The RemotEye III home page is comprised of six primary menus:

• UPS Monitoring

• UPS Management

• Email Notification

• EMD

• RemotEye III Management

• History Data and Logs.

The six primary menus provide access to UPS and RemotEye III monitoring and control functions, and each is discussed in detail in the following sections.

UPS Monitoring

This menu allows the user to view the collected data from the UPS measurements. The UPS measured parameters are listed below and are allowed only to be read (See Figure 32: RemotEye III Web UPS Monitoring Directory).

1. Comprehensive View

2. UPS Data General

3. UPS Data Display

4. UPS Data Other (Not Available for 4300)

5. Input Parameters

6. Output Parameters

7. Bypass Parameters

8. DC Bus Parameters

9. Battery Parameters

10. Alarm Table

11. Connected Client Table

Figure 32: RemotEye III Web UPS Monitoring Directory

RemotEye III User Manual – 62330-005 41

Parameter #

Object

Descri ption

1600XP

4200FA



Input Voltage (V)

This field shows the present UPS input voltage in VAC.



UPS Mode

This field shows the present UPS system mode. These readings include: Start-Up, On-Line, Bypass, Backup, Battery Test, and Shutdown.



Output Vol tage (V )

This field shows the present UPS output voltage in VAC.



Input Frequency (Hz)

This field shows the present UPS input frequency in Hz.





Output Frequency (Hz)

This field shows the present UPS output frequency in Hz.



Output Load Percentage (%)

This field shows the present UPS load in % of kVA.





UPS Battery Temperature (°C)

This field shows the present UPS battery temperature in °C.





UPS System Temperature (°C)

This field shows the present UPS temperature in °C.

Battery Capacity (%)

This field shows the present UPS battery capacity in percentage.





Battery Runtime (Mins)

This field shows the present UPS battery runtime in minutes.





Comprehensive View Parameters

4300



Date On RemotEye III (mm/dd/yyyy)

This field shows the RemotEye III date se tting. This value is displayed in the mm/dd/yyyy format.



Time On RemotEye III (hh:mm:ss)

This field shows the RemotEye III time setting. This value is displayed in the hh:mm:ss 24-hour format (i.e. 8:30 p.m. is 20:30:00) .











Comprehensive View

This web page lists the UPS parameters. This page will refresh automatically at a user-defined rate. To change or view the refresh rate setting, select “RemotEye III Management” → “HTTP Page Refresh Rates” in the RemotE ye I I I web interface.

UPS Data General

42 RemotEye III User Manual – 62330-005

Parameter #



 





 





UPS Installation Date

This field shows the date the UPS was installed. For configuration, refer to the UPS Configuration menu.



UPS System Name

This field shows the administrator-configured name of the UPS. For configuration, please refer to UPS



UPS Attached Devices

This field shows the administrator configured description of the load devices that attached to the UPS (e.g. computers, communication devices, etc). For configuration, please refer to UPS Configuration menu.



UPS Hardware Build Date

This field shows the date the UPS was built. This is for informational purpose.





UPS EEPROM Version

This field shows the present EEPROM ve rsion for the UPS. This is for informational





UPS Job Number

This field shows the present job number for the UPS. This is for informational purpose.





UPS Test Date

This field shows the date the UPS was last tested. This is for informational purpose.





UPS Main Boot Sector Version

This field shows the present boot sector version for the UPS. This is for informational purpose.





UPS Main Boot Loader Version

This field shows the present boot loader version for the UPS. This is for informational





UPS Serial Number

This field shows the UPS manufactured serial number for the UPS which RemotEye III is presently attached.



UPS Main Fi rmware Versi on

This field shows the present firmware version for the UPS. This is for informational





UPS Typ efo rm

This field shows the typeform of the UPS to whi ch RemotEye III is presently attached.



UPS Descripti on

This field shows the model description of the UPS to which RemotEye III is presently attached.



UPS Data Ge neral Paramete rs

UPS Manufacture

This field shows the name of the UPS manufacturer.



Object

Descri ption

1600XP

4200FS

4300



This web page allows the user to retrieve the UPS identification and revision information.

RemotEye III User Manual – 62330-005 43

Parameter #



 



UPS Data Display Parameters

4300





Display Firmware Built Date

This field shows the Firmware built date for the display. This is for informational purpose.





Display Firmware Built Time

This field shows the Firmware built time for the display. This is for informational purpose.





Display Buzzer Mode

This field shows the current buzzer mode. Users can specify at what conditions the buzzer can





Display Buzzer Status

This field shows the current status of the buzzer. This will determine if the alarm is silenced or sound if an alarm should



Display Boot Loader Version

This field shows the present boot loader version for the displ ay. This is for informational





Display Sleep Timer (Mins)

This field shows the amount of time the display will remain active before it will enter to sleep mode.





Display Firmware V ersion

This field shows the present firmware version for the display. This is for informational purpose.



Display Boot Sector Version

This field shows the present boot sector version for the displ ay. This is for informational





Object

Descri pti on

1600XP

4200FA

UPS Data Display

This page sho ws the UPS Display Infor mation. T his page will refresh auto matically at a user -defined rate. To change or view the refresh rate setting, select “RemotEye III Management” → “HTTP Page Refresh Rates” in the Re motEye III web interface.

44 RemotEye III User Manual – 62330-005

Parameter #

4300



Internal Communication Status

This field shows the internal communication status for the UPS. This will inf orm users i f an error has occurre d.





UPS Run Stop Switch Status

This field shows the current state of the run (OnLine)/stop (Bbypass) switch on the UPS.





UPS Service Port Status

This field shows the current status of the UPS Service Port on the UPS. This will inform users if an error has occurred.





EPO Contact State

This field shows the current contact state of the Emergency Power Off (EPO).





Object

Descri pti on

1600XP

4200FA

UPS Data-Other Parameters

UPS Data – Other

This page shows the U PS states. This page will refresh automatically at a user-d efined ra te. To change or vie w the current refresh setting, select “RemotEye III Management” → “HTTP Page Refresh Rates” in the RemotEye III web interface.

RemotEye III User Manual – 62330-005 45

Paramet er #



Input Parameters



 





 







 

4300







input Power Factor

This fiel d shows the present UPS input power factor.



Input Rated Acti ve Power (Watts)

This fiel d shows the present UPS input rated active power in Watts.





Input Apparent Power (VA)

This fiel d shows the present UPS input apparent power in VoltAmps.





Input Rated Frequency (Hz)

This fiel d shows the input rated frequency of the UPS.





Input Active Power (Watts)

This fiel d shows the present UPS input active power in Watts.





Input Rated Current (Amps)

This fiel d shows the input rated current of the UPS in Amps.



Input Frequency (Hz)

This fiel d shows the UPS input frequency in Hz.



Input Current (Amps)

This fiel d shows the present UPS input current in Amps.



Input Current Percent (%)

This fiel d shows the UPS input current in percent.





Input Voltage Percent (%)

This fiel d shows the UPS input voltage in percent.



Input Rated Voltage (V)

This fiel d shows the input rated voltage of the UPS. This can be changed by the administrator.





Object

Descri ption

1600XP

4300

Input Power Supply Configuration

This fiel d shows the present power supply information at the input for the UPS.





Input Line to Neutral Voltage (V )

This fiel d shows the UPS input Line to Neutral in VAC.





Input Number of Lines

This fiel d shows the number of input lines f or the UPS.



input Voltage (V)

This fiel d shows the UPS input voltage in VAC.



Input Rated Line to Line Voltage (V )

This fiel d shows the rated input Line to Line voltage in VAC.





Input Rated Line to Neutral Voltage (V)

This fiel d shows the rated input line to neutral voltage in VAC.





Input Rated Pow er (Watts)

This fiel d shows the input rated power in Watts.





Input Rated Power (VA)

This fiel d shows the input rated power in VA.





Input Phase Check

This fiel d shows the present status of input phase check. When enabled it dete cts phase rotatio n error.





VIUV Detection Level (%)

This fiel d shows the Voltage Input Under-Voltage detection level in percent.





VIOV Detection Level (%)

This fiel d shows the Voltage Input Over-Voltage detection level in percent.





Input Parameters

This page s hows the U PS line voltage input readin gs. Thi s page will refr esh aut omatically at a user-defined rate. To change or view the current refresh rate setting, select “RemotEye III Management” → “HTTP Page Refresh Rates” in the RemotEye III web interface.

46 RemotEye III User Manual – 62330-005

Paramet er #

Output Rated Apparent Power (VA)

Output Rated Pow er Factor

TThis field shows the present UPS output rated apparent power in VA.





This fiel d shows the present UPS output power facto r.





Output Rated Acti ve Power (Watts)

This fiel d shows the present UPS output rated active powe r in Watts.





Output Apparent Power (VA)

This fiel d shows the present UPS apparent power in VA.





Output Frequency Synch Range (Hz)

This fiel d shows the allo wable range for synchronizing output frequency.





Output Active Power (Watts)

This fiel d shows the present UPS output active power in Watts.





Output Frequency (Hz)

This fiel d shows the present UPS output requnecy in Hz.



Output Rated Frequency (Hz)

This fiel d shows the present UPS output rated frequency in Hertz.





Output Rated Current (Amps)

This fiel d shows the present UPS output rated current in Amps.



Output Load Percentage (%)

This fiel d shows the UPS load as a percentage o f the maximum lo ad setting.





Object

Descri ptio n

1600XP

4300FA

Output Power Supply Configuration

This fiel d shows the present power supply information at the output fo r the UPS.





Output Over Voltage Level (%)

This fiel d shows the maximum li mit of the output vol tage bef ore it the UPS enters the over voltage state .





Output Rated Vo ltage (V)

This fiel d shows the output rated voltage of the UPS. This can be changed by the admin istrator.





Output Under Voltage Level (%)

This fiel d shows the minimum allowable voltage before it falls into under voltage range.





  



 



Output Number of Lines

This fiel d shows the present phase of the output of the UPS.



Output Vol tage (V)

This fiel d shows the UPS output voltage in VAC.



Output Current (Amps)

This fiel d shows the present UPS output current in Amps.



Output Parameters

 



4300

Output Parameters

This page shows the UPS output voltage source and readings. This page will refresh automatically at a user-defined rate. To change or view the current refresh setting, select “RemotEye III Management” → “HTTP Page Refresh Rates” in the RemotEye III web interface.

RemotEye III User Manual – 62330-005 47







Output Over Voltage Detection Level (V)

This fiel d shows the maximum limit of the output voltage before the UPS detect enters the Output over voltage state .





Output Line to Neutral Voltage (V)

This fiel d shows the UPS output line to neutral voltage in VAC.





Output Vol tage Percent (%)

This fiel d shows the UPS output voltage in percent.

Output Rated Power (VA)

This fiel d shows the present UPS output rated power in VA.





Output Under Voltage Detection Level (V)

This fiel d shows the minimum allowable voltage before it falls into output under voltage range.





Output Rated Line to Neutral Voltage (V)

This fiel d shows the UPS rated output line to neutral voltage in VAC.





Output Rated Pow er (Watts)

This fiel d shows the present UPS output rated power in Watts.





Output Total Current Percent (%)

Output Current Percent (%)

Output Total Active Powe r (KW)

Output Total Active Powe r Percent (%)

Output Powe r Factor

Output Rated Line to Line Voltage (V)

This fiel d shows the present UPS output total current in percent.





Output Rated Apparent Power (VA)

Output Rated Pow er Factor

TThis field shows the present UPS output rated apparent power in VA.





This fiel d shows the present UPS rated output powe r factor.







This fiel d shows the present UPS output current in percent.

This fiel d shows the present UPS output active power in Kilowatts.

This fiel d shows the present UPS output active power in percent.

This fiel d shows the present UPS output power facto r.

This fiel d shows the UPS rated output line to line voltage in VAC.



48 RemotEye III User Manual – 62330-005

Parameter #

 



 



4300

 





Bypass Li ne to Ne utral Voltage (V)

This fiel d shows the present UPS bypass line to neutral vol tage.





Bypass Over Voltage Detection Level (%)

This fiel d shows the UPS bypass over voltage detection level in percent.





Bypass Voltage Percent (%)

This fiel d shows the UPS bypass voltage in percent.





Bypass Under Voltage Detection Level (%)

This fiel d shows the UPS bypass under voltage detection in percent.





Bypass Over Voltage Recovery (V)

This fiel d shows the allowable voltage that it can recov er from ove r voltage.





Bypass Under Voltage Recovery (%)

This fiel d shows the allowable voltage that it can recov er from und er voltage.





Bypass Over Voltage Detection (V)

This fiel d shows the maximum allowable voltage before it falls into over voltage range.





Bypass Apparent Power (VA)

This fiel d shows the present UPS bypass apparent power in VA.





Bypass Under Voltage Detection (%)

This fiel d shows the minimum allowable voltage before it falls into bypass under voltage range.





Bypass Current (Amps)

This fiel d shows the present UPS bypass current in Amps.

Bypass Frequency (Hz)

This fiel d shows the present UPS bypass frequency in Hertz.



Bypass Number of Lines

This fiel d shows the number of bypass lines f or the UPS.



Bypass V oltage ( V)

This fiel d shows the UPS voltage during bypass in VAC.



Bypass Power Supply Configuration

This fiel d shows the present power supply information during bypass fo r the UPS.





Object

Descri ption

1600XP

4200FA

Bypass Parameters

This page sho ws the UPS bypass val ues. This page will refresh automatically at a user-defined rate. To change or view the current refresh setting, select “RemotEye III Management” → “HTTP Page Refresh Rates” in the Remot Eye III web interface.

RemotEye III User Manual – 62330-005 49

Parameter #

4300





 

DC Bus Rated Voltage (V)

This field shows the rated DC Bus voltage in VDC.





DC Bus Positive Voltage (V)

This field shows the positive DC Bus voltage in VDC.





DC Bus Negative Voltage (V)

This field shows the negative DC Bus voltage in VDC.





DC Bus Total Volatage (V)

This field shows the DC Bus voltage in VDC.



Object

Descri pti on

1600XP

4200FA

DC Bus Parameters

This page shows the UPS DC Bus values. This page will refresh automatically at a user-defined rate. To change or view the current refresh setting, select “RemotEye III Management” → “HTTP Page Refresh Rates” in the Remot Eye III web interface.

50 RemotEye III User Manual – 62330-005

Parameter #



Battery Parameters

4300

 









Battery Install ation Date

This fiel d shows the last install ation date of the UPS system's batteries. This value is displayed in the dd/mm/yyyy format. When the UPS batteries are replaced, this value should be adjusted accordingly by the service



Battery in Series

This fiel d shows the number of batteries connected in series.



Battery i n Paralle l

This fiel d shows the number of batteries connected in parallel.



Battery Life Reaming ( Month)

This fiel d shows the remaining battery life. The maximum battery l ifetime is 5 years. This shows the remaining battery lifetime in months.





Battery Rated Ampe re Hour (Ahr)

This fiel d shows the present battery capacity in Ampe re Hour.



Battery Charge Status

This fiel d shows the present Battery Charge status.





Number of Discharge

This fiel d shows the present number of battery discharges.





Calculated Battery Shutdown Voltage (Vdc)

This fiel d shows the battery’s shutdown voltage in VDC.





Battery Discharge Cu rrent (Adc)

This fiel d shows the battery’s discharge current in Amps.



Elapsed Time on Battery Power (Secs)

This fiel d shows the elapsed time (in seconds) since the UPS switched to battery power.



Battery Voltage (Vdc)

This fiel d shows the battery voltage in V DC.



Object

Descri ption

1600XP

4200FA

UPS Battery Status

This fiel d shows the status of the UPS batteries. These readings include: Unknown, Normal, Low, Depleted, Discharging, and Failure.



Battery Parameters

This page provides the battery status and battery run-time information. This page will refresh automatically at a userdefined rate. To change or view the refresh rate setting, select “RemotEye III Management” → “HTTP Page Refresh Rates” in the RemotEye III web interface.

RemotEye III User Manual – 62330-005 51



 



 



Battery Voltage Shutdown Level (%)

This field shows the present battery voltage shutdown level in percent.





Battery Runtime (Mins)

The UPS battery runtime in minutes.





Battery Charge Over Voltage Delay (Secs)

This field shows the battery charge ove r voltage delay in seconds.





Battery Low Level (%)

This field shows the battery low level in





Battery Capacity (%)

The UPS battery capacity in percent.





External Battery in Series

This field shows the number of external batteries connected in series.





Calculate Low Battery level (Vdc)

This field shows the calculated l ow battery level in VDC.





External Battery Install Status

This field shows installation status of the external battery. It can be installed or uninstalled.





External Battery C Rate

This field shows the present external battery C Rate.





External Battery Install Date

This field shows the installation date of the external battery.





External Batte ry in parallel

This field shows the number of external batteries connected in parallel.





External Battery Rated Ampe re Hour (Ahr).

This field shows the present external battery capacity in Ampere Hour.





Float Charge V oltage (Vdc)

This field shows the float charge voltage in Vdc.





Battery Low Detection Level (Vdc)

This field shows the minimum battery vol tage in Vdc.





Equalize Charge Time (Hours)

This field shows the battery equaliztion charge time in hours.





52 RemotEye III User Manual – 62330-005

Alarm Table

This page provides past and active UPS alarm activity and descriptions. This page will refresh automaticall y at a user-defined rate (See Figure 33: RemotEye I II Alarm Table Example). T o change or vi ew the refre sh rate setti ng, select “RemotEye III Management” → “HTTP Page Refresh Rates” in the RemotEye III web interface.

Figure 33: RemotEye III Alarm Table Example

Number of Present Alarms

This field shows the number of active UPS alarms.

Lastest Alar m

This field shows the last recorded UPS alarm in the format Date, Time, and Information about the alarm.

Alarm I D

This field sho ws the sequential number associated with the alarm; it indicates the activation sequence of the alarms. This number will be reset after a RemotEye III reboot.

Alarm T ime

This field shows the RemotEye III alarm time stamp. This value is displayed in the hh:mm mm/dd/yyyy format. Note: The time depends on the RemotEye III clock setting.

Alarm Description

Info: UPS has encountered a change of state condition such as switching from on-line to bypass state . Warning: UPS has encountered a noncritical abnormal condition that requires atten tion. Fault: UPS has encountered a critical abnormal condition and requires attention. P lease refer to the UPS manual for

possible causes and solutions. If more information is needed or additional assistance is required, contact Toshiba authorized service center for Service.

1600XP Alarm/Trap Table

RemotEye III User Manual – 62330-005 53

Alarm Occur Message

SNMP Trap Add

Level

SNMP Trap Remove

upsAlarmFault

upsTrapFault

Fault

upsTrapFaultClear

upsAlarmOpenFuse

upsTrapOpenFuse

Fault

upsTrapOpenFuseClear

upsAlarmCurrentLimitFault

upsTrapCurrentLimitFault

Fault

upsTrapCurrentLimitFaultClear

upsTrapDCBusOverCurrentClea

upsAlarmDCOverVoltage

upsTrapDCOverVoltage

Fault

upsTrapDCOverVoltageClear

upsAlarmDCBusImbalance

upsTrapDCBusImbalance

Fault

upsTrapDCBusImbalanceClear

upsTrapOutputUnderVoltageCle

upsAlarmOutputOverVoltage

upsTrapOutputOverVoltage

Fault

upsTrapOutputOverVoltageClear

upsAlarmHeatSinkOverheat

upsTrapHeatSinkOverheat

Fault

upsTrapHeatSinkOverheatClear

upsAlarmBypassOverload

upsTrapBypassOverload

Fault

upsTrapBypassOverloadClear

upsAlarmChargerOverVoltage

upsTrapChargerOverVoltage

upsAlarmOutputOverCurrent

upsTrapOutputOverCurrent

Fault

upsTrapOutputOverCurrentClear

4 upsAlarmDCBusOverCurrent upsTrapDCBusOverCurrent Fault

7 upsAlarmOutputUnderVoltage upsTrapOutputUnderVoltage Fault

Fault

FaultClear

54 RemotEye III User Manual – 62330-005

Alarm Occur Message

SNMP Trap Add

Level

SNMP Trap Remove

upsTrapDCUnderVoltAtBoostUp

upsTrapDCUnderVoltAtCharge 15

upsAlarmBypassOverheat

upsTrapBypassOverheat

Fault

upsTrapBypassOverheatClear

upsAlarmResettableInverter

upsTrapResettableInverterOverlo

upsTrapResettableInverter

upsAlarmUnresettableInverter

upsTrapUnresettableInverter

upsTrapUnresettableInverter 18

upsAlarmInputOverVoltage

upsTrapInputOverVoltage

Warning

upsTrapInputOverVoltageClear

upsAlarmInputUnderVoltage

upsTrapInputUnderVoltage

Warning

upsTrapInputUnderVoltageClear

upsAlarmInputFrequencyError

upsTrapInputFrequencyError

Warning

upsTrapInputFrequencyErrorClear

upsAlarmBypassOverVoltage

upsTrapBypassOverVoltage

Warning

upsTrapBypassOverVoltageClear

upsAlarmBypassUnderVoltage

upsTrapBypassUnderVoltage

Warning

upsTrapBypassUnderVoltageClear

upsTrapBypassFrequencyError 24

upsAlarmDCUnderVoltAtBattTest

upsTrapDCUnderVoltAtBattTest

Warning

upsTrapDCUnderVoltAtBattTestClear

upsAlarmBatteryLow

upsTrapBatteryLow

Warning

upsTrapBatteryLowClear

upsTrapBatteryAtShutdownlevel 27

upsAlarmReplaceBattery

upsTrapReplaceBattery

Warning

upsTrapReplaceBatteryClear

upsAlarmChargerOverVoltage

upsTrapChargerOverVoltage

upsTrapChargerOverVoltage 29

upsAlarmBatteryTestFailed

upsTrapBatteryTestFailed

Warning

upsTrapBatteryTestFailedClear

upsAlarmBatteryDepleted

upsTrapBatteryDepleted

Warning

upsTrapBatteryDepletedClear

upsAlarmBatteryOverheat

upsTrapBatteryOverheat

Warning

upsTrapBatteryOverheatClear

upsAlarmSystemOverheat

upsTrapSystemOverheat

Warning

upsTrapSystemOverheatClear

upsTrapOutputOverloadWarning 34

upsAlarmCurrentLimitWarning

upsTrapCurrentLimitWarning

Warning

upsTrapCurrentLimitWarningClear

upsAlarmAsyncOperation

upsTrapAsyncOperation

Warning

upsTrapAsyncOperationClear

upsAlarmServiceUPS

upsTrapServiceUPS

Warning

upsTrapServiceUPSClear

upsTrapBatteryNearExpiration 38

upsAlarmBatteryExpired

upsTrapBatteryExpired

Warning

upsTrapBatteryExpiredClear

upsAlarmDisplayCableError

upsTrapDisplayCableError

Warning

upsTrapDisplayCableErrorClear

1600XP Alarm/Trap Table

13 upsAlarmDCUnderVoltAtBoostUp upsTrapDCUnderVoltAtBoostUp Fault

14 upsAlarmDCUnderVoltAt Charge upsTrapDCUnderVoltAtCharge Fault

Overload

Fault

23 upsAlarmBypassFrequency Error upsTrapBypassFrequencyError Warning

Clear

OverloadClear

Clear

26 upsAlarmBatteryAtShutdown level upsTrapBatteryAtShutdownlevel Warning

Warning

33 upsAlarmOutputOverload Warning upsTrapOutputOverloadWarning Warning

37 upsAlarmBatteryNear Expiration upsTrapBatteryNearExpiration Warning

Clear

WarningClear

Clear

RemotEye III User Manual – 62330-005 55

Alarm Occur Message

SNMP Trap Add

Level

SNMP Trap Remove

upsTrapRemotEyeCommError

upsAlarmRemotEyeUplink

upsTrapRemotEyeUplink

upsTrapServicePortCommError 43

upsAlarmDispCommError

upsTrapDispCommError

Warning

upsTrapDispCommErrorClear

upsAlarmSystemTestFailed

upsTrapSystemTestFailed

Warning

upsTrapSystemTestFailedClear

upsAlarmBypassOn

upsTrapBypassOn

Info

upsTrapBypassOnClear

upsAlarmPowerFailure

upsTrapPowerFailure

Info

upsTrapPowerFailureClear

upsAlarmShutdownPending

upsTrapShutdownPending

Info

upsTrapShutdownPendingClear

upsTrapOutputOffAsRequested 49

upsAlarmOutputOff

upsTrapOutputOff

Info

upsTrapOutputOffClear

upsTrapBatteryTestInProgress 51

upsAlarmBatteryOn

upsTrapBatteryOn

Info

upsTrapBatteryOnClear

upsAlarmEMDSensor1Alarm

upsTrapEMDSensor1Alarm

upsAlarmEMDSensor2Alarm

upsTrapEMDSensor2Alarm

upsAlarmEMDHumidityAtLow

upsTrapEMDHumidityAtLow

upsAlarmEMDHumidityAtHigh

upsTrapEMDHumidityAtHigh

upsAlarmEMDHumidityAtLow

upsTrapEMDHumidityAtLow

upsAlarmEMDHumidityAtHigh

upsTrapEMDHumidityAtHigh

upsAlarmEMDTemperatureAtLow

upsTrapEMDTemperatureAtLow

upsAlarmEMDTemperatureAtLow

upsTrapEMDTemperatureAtLow

upsAlarmEMDTemperatureAtHigh

upsTrapEMDTemperatureAtHigh

1600XP Alarm/Trap Table

40 upsAlarmRemotEyeCommError upsTrapRemotEyeCommError Warning

CommError

Warning

42 upsAlarmServicePortComm Error upsTrapServicePortCommError Warning

48 upsAlarmOutputOffAs Requested upsTrapOutputOffAsRequested Info

50 upsAlarmBatteryTestInProgress upsTrapBatteryTestInProgress Info

Triggered

Info

Clear

CommErrorClear

Clear

TriggeredClear

Triggered

CiriticalPoint

WarningPoint

CiriticalPoint

upsAlarmEMDTemperatureAtHigh

CiriticalPoint

WarningPoint

Triggered

CriticalPoint

WarningPoint

CriticalPoint

upsTrapEMDTemperatureAtHigh CriticalPoint

WarningPoint

Info

TriggeredClear

CriticalPointClear

WarningPointClear

CriticalPointClear

upsTrapEMDTemperatureAtHigh CriticalPointClear

WarningPointClear

56 RemotEye III User Manual – 62330-005

Alarm Occur Message

SNMP Trap Add

Level

SNMP Trap Remove

upsAlarmLogInError

upsTrapLogInError

Info

upsTrapLogInErrorClear

1600XP Alarm/Trap Table

RemotEye III User Manual – 62330-005 57

Alarm Occur Message

SNMP Trap Add

Level

SNMP Trap Remove

upsAlarmFault

upsTrapFault

Fault

upsTrapFaultClear

upsAlarmOpenFuse

upsTrapOpenFuse

Fault

upsTrapOpenFuseClear

upsAlarmCurrentLimitFault

upsTrapCurrentLimitFault

Fault

upsTrapCurrentLimitFaultClear

upsAlarmDCBusOverCurrent

upsTrapDCBusOverCurrent

Fault

upsTrapDCBusOverCurrentClear

upsAlarmDCOverVoltage

upsTrapDCOverVoltage

Fault

upsTrapDCOverVoltageClear

upsAlarmDCBusImbalance

upsTrapDCBusImbalance

Fault

upsTrapDCBusImbalanceClear

upsAlarmOutputUnderVoltage

upsTrapOutputUnderVoltage

Fault

upsTrapOutputUnderVoltageClear

upsAlarmOutputOverVoltage

upsTrapOutputOverVoltage

Fault

upsTrapOutputOverVoltageClear

upsAlarmHeatSinkOverheat

upsTrapHeatSinkOverheat

Fault

upsTrapHeatSinkOverheatClear

upsAlarmUPSOverload

upsTrapUPSOverload

Fault

upsTrapUPSOverloadClear

upsAlarmChargerOverVoltage

upsTrapChargerOverVoltage

upsAlarmOutputOverCurrent

upsTrapOutputOverCurrent

Fault

upsTrapOutputOverCurrentClear

upsTrapDCUnderVoltAtBoostUp

upsTrapDCUnderVoltAtCharge 15

upsAlarmBypassOverheat

upsTrapBypassOverheat

Fault

upsTrapBypassOverheatClear

upsTrapInputPhaseRotationErrorClea

upsAlarmBypassPhaseRotationErro

upsTrapBypassPhaseRotationErrorCl 18

upsAlarmWarning

upsTrapWarning

Warning

upsTrapWarningClear

upsAlarmInputOverVoltage

upsTrapInputOverVoltage

Warning

upsTrapInputOverVoltageClear

upsAlarmInputUnderVoltage

upsTrapInputUnderVoltage

Warning

upsTrapInputUnderVoltageClear

upsAlarmBatteryTestFailed

upsTrapBatteryTestFailed

Warning

upsTrapBatteryTestFailedClear

upsAlarmSystemTestFailed

upsTrapSystemTestFailed

Warning

upsTrapSystemTestFailedClear

upsTrapBatteryLow

upsTrapBatteryAtShutdownlevelClea

upsTrapBatteryVoltageNotGoodClea

upsTrapBatteryMCCBOff 27

upsAlarmBypass

upsTrapBypass

Warning

upsTrapBypassClear

4200FA/4300 Alarm/Trap Table

Fault

13 upsAlarmDCUnderVoltAtBoostUp upsTrapDCUnderVoltAtBoostUp Fault

14 upsAlarmDCUnderVoltAtCharge upsTrapDCUnderVoltAtCharge Fault

16 upsAlarmInputPhaseRotationError upsTrapInputPhaseRotationError Fault

upsTrapBypassPhaseRotationError Fault

23 upsAlarmBatteryLow upsTrapBatteryLow Warning

FaultClear

Clear

ear

Clear

24 upsAlarmBatteryAtShutdownlevel upsTrapBatteryAtShutdownlevel Warning

25 upsAlarmBatteryVoltageNotGood upsTrapBatteryVoltageNotGood Warning

26 upsAlarmBatteryMCCBOff upsTrapBatteryMCCBOff Warning

58 RemotEye III User Manual – 62330-005

Clear

Alarm Occur Message

SNMP Trap Add

Level

SNMP Trap Remove

upsAlarmChargerOverVoltage

upsTrapChargerOverVoltage

Warning

upsTrapChargerOverVoltageClear

upsAlarmBatteryOverheat

upsTrapBatteryOverheat

Warning

upsTrapBatteryOverheatClear

upsAlarmBatteryDepleted

upsTrapBatteryDepleted

Warning

upsTrapBatteryDepletedClear

upsAlarmBatteryOverheat

upsTrapBatteryOverheat

Warning

upsTrapBatteryOverheatClear

upsAlarmSystemOverheat

upsTrapSystemOverheat

Warning

upsTrapSystemOverheatClear

upsTrapInverterOverloadWarning

upsTrapOutputOverloadWarningClea 35

upsAlarmCurrentLimitWarning

upsTrapCurrentLimitWarning

Warning

upsTrapCurrentLimitWarningClear

upsAlarmAsyncOperation

upsTrapAsyncOperation

Warning

upsTrapAsyncOperationClear

upsTrapServiceUPSClear 38

upsAlarmBatteryNearExpiration

upsTrapBatteryNearExpiration

Warning

upsTrapBatteryNearExpirationClear

upsAlarmBatteryExpired

upsTrapBatteryExpired

Warning

upsTrapBatteryExpiredClear

upsTrapDispCommError

upsAlarmRemotEyeUplink

upsTrapRemotEyeUplink

upsAlarmRemotEyeDownlinkCom

upsTrapRemotEyeDownlinkComm

upsTrapRemotEyeDownlinkCommE

upsAlarmRemotEyeUplinkCommEr

upsTrapRemotEyeUplinkCommErr

upsTrapRemotEyeUplinkCommError 44

upsAlarmServicePortCommError

upsTrapServicePortCommError

Warning

upsTrapServicePortCommErrorClear

upsAlarmROMtoEEPROMError

upsTrapROMtoEEPROMError

Warning

upsTrapROMtoEEPROMErrorClear

upsAlarmEEPROMtoRAMError

upsTrapEEPROMtoRAMError

Warning

upsTrapEEPROMtoRAMErrorClear

upsAlarmMCCBTrip

upsTrapMCCBTrip

Warning

upsTrapMCCBTripClear

upsTrapEEUpdateError 49

upsAlarmOnBypass

upsTrapOnBypass

Info

upsTrapOnBypassClear

upsTrapPowerFailure 51

upsAlarmEPOTripped

upsTrapEPOTripped

Info

upsTrapEPOTrippedClear

upsAlarmTimedShutdown

upsTrapTimedShutdown

Info

upsTrapTimedShutdownClear

upsAlarmLANShutdown

upsTrapLANShutdown

Info

upsTrapLANShutdownClear

upsAlarmRemoteShutdown

upsTrapRemoteShutdown

Info

upsTrapRemoteShutdownClear

4200FA/4300 Alarm/Trap Table

33 upsAlarmInverterOverloadWarning upsTrapInverterOverloadWarning Warning

34 upsAlarmOuputOverloadWarning upsTrapOutputOverloadWarning Warning

37 upsAlarmServiceUPS upsTrapServiceUPS Warning

40 upsAlarmDispCommError upsTrapDispCommError Warning

CommError

mError

ror

CommError

Error

Warning

Clear

CommErrorClear

rrorClear

Clear

48 upsAlarmEEUpdateError upsTrapEEUpdateError Warning

50 upsAlarmPowerFailure upsTrapPowerFailure Info

RemotEye III User Manual – 62330-005 59

Clear

Alarm Occur Message

SNMP Trap Add

Level

SNMP Trap Remove

upsAlarmDelayStartup

upsTrapDelayStartup

Info

upsTrapDelayStartupClear

upsAlarmRemoteSwitch

upsTrapRemoteSwitch

Info

upsTrapRemoteSwitchClear

upsAlarmAutoReTransfer

upsTrapAutoReTransfer

Info

upsTrapAutoReTransferClear

upsAlarmProtectiveCharging

upsTrapProtectiveCharging

Info

upsTrapProtectiveCharingClear

upsAlarmEqualizedCharging

upsTrapEqualizedCharging

Info

upsTrapEqualizedChargingClear

upsAlarmManualMode

upsTrapManualMode

Info

upsTrapManualModeClear

upsAlarmOutputFrequency

upsTrapOutputFrequency

Info

upsTrapOutputFrequencyClear

upsAlarmInverterStartup

upsTrapInverterStartup

Info

upsTrapInverterStartupClear

upsAlarmBatteryTestInProgress

upsTrapBatteryTestInProgress

Info

upsTrapBatteryTestInProgressClear

upsAlarmForcedBypass

upsTrapForcedBypass

Info

upsTrapForcedBypassClear

upsAlarmLocalRun

upsTrapLocalRun

Info

upsTrapLocalRunClear

upsAlarmRemoteRun

upsTrapRemoteRun

Info

upsTrapRemoteRunClear

upsAlarmFirmwareUpdate

upsTrapFirmwareUpdate

Info

upsTrapFirmwareUpdateClear

upsAlarmBypassEnable

upsTrapBypassEnable

Info

upsTrapBypassEnableClear

upsAlarmBatteryTestDisabled

upsTrapBatteryTestDisabled

Info

upsTrapBatteryTestDisabledClear

upsAlarmDefaultCalibration

upsTrapDefaultCalibration

Info

upsTrapDefaultCalibrationClear

upsAlarmShutdownPending

upsTrapShutdownPending

Info

upsTrapShutdownPendingClear

upsAlarmOutputOffAsRequested

upsTrapOutputOffAsRequested

Info

upsTrapOutputOffAsRequestedClear

upsAlarmOutputOff

upsTrapOutputOff

Info

upsTrapOutputOffClear

upsAlarmBatteryOn

upsTrapBatteryOn

Info

upsTrapBatteryOnClear

4200FA/4300 Alarm/Trap Table

60 RemotEye III User Manual – 62330-005

Connected Client Table

This page lists the protected registered clients of the RemotEye III that are running during the execution of the RemotEye III Shutdown application (See Figure 34: RemotEye III Client Table W eb Page). Go to section “Toshiba RemotEye Client Software” on page 103 for more details on the software application. This page will refresh automatically at a user-defined rate. To change or view the current refresh rate setting, select “RemotEye III Management” → “HTTP Page Refresh Rates” in the RemotEye III web interface.

Figure 34: RemotEye III Client Table Web Page

Connected Client Number

This field shows the total number of RemotEye III-UPS clients running Shutdown Application Software which are presently registered with the RemotEye III. Up to 250 clients may be registered at one time.

Index

This field shows the serialized index numbers of the RemotEye III registered clients that are running during the execution o f the RemotEye III Shutdown application.

IP Address

This field shows the IP addresses of the registered clients of the RemotEye III.

Client Name

This field shows the computer/Server names of the registered clients of the RemotEye III.

Connected Time

This field shows how long each registered client has been connected to RemotEye III.

Shutdown Delay

This field shows the shutdown del ay of the RemotEye III registered client machines. Note: To download the S hutdown software application please visit the follo wi ng web link:

http://www.toshibaups.com

UPS Management

RemotEye III User Manual – 62330-005 61

Parameter #

  



 





UPS Sytem Name

This fiel d shows the specific name to identify a particular UPS.



4300



Object

Descri ption

1600XP

4200FA

UPS Confgiuration General

UPS Attached Devices

This field allows the administrator to assign a description of load devices that attach to the UPS or to vie w the current setting.



UPS Instal ation Date

This field allows the administrator to change the date the UPS was installed.



Input Rated Voltage (V)

This fiel d shows the input rated voltage of the UPS. This can be changed by the admin istrator.





Ouput Rated Voltage (V)

This fiel d shows the output rated voltage of the UPS.





UPS Service Co mm Port Setting

This fiel d shows the external communication port settings of the UPS. The 4300 Seri es d efa ult C omm Port Se ttin g is s et to 57600.



Input Frequency Setp when Error

This fiel d shows the frequency to set if the UPS cannot determine the input frequency after 3 seconds. This can be changed by the administrator. Users can onl y i nput 50. 0 Hz or 60. 0 Hz





Battery Rated Backup Time (Mins)

This field allows the administrator to configure the estimated battery backup time (in mi nutes) during power failure at 100% load. The default is 0 minutes.



Battery in Series

This field allows the administrator to configure the total number of batteries in series of the UPS system.





Battery I n Paralle l

This field allows the administrator to configure the the total number of batteries in parallel of the UPS system.





Battery Rated Ampe re Hour (Ahr)

This field allows the adminstrator to configure the Battery Rated Ampere Hour (A hr).





This menu contains the control parameters of the UPS system connected to the RemotEye III.

UPS Configuration General

This section shows the identification, installed date, input and output ele ctrical parameters of the UPS. This page also allows the administrator to select which Alarm E-Mail notifications/SNMP Traps to receive.

62 RemotEye III User Manual – 62330-005

UPS Alarm E-Mail/SNMP Trap Configuration

This section allows the administrato r to select which faults, warnings, and informational notifications to receive via E-mail or SNMP Traps. If a checkbox is not filled, RemotEye III will not send that particular alarm. By default, all of the alarms are turned ON (See Figure 35: RemotEye III Se lectable E-mail/SNMP Tra ps Notifications).

Figure 35: RemotEye III Selectable E-mail/SNMP Traps Notifications

UPS Configuration Display (Applicable to 1600XP On ly)

This section shows the display parameters of the UPS.

Display Sleep Timer (Mins)

This field shows the amount o f time the display will remain active before it will go to “sleep”.

Display Buzzer Mode

This field shows the Buzzer status as Enabled or Disabled.

RemotEye III User Manual – 62330-005 63

UPS Control for 1600XP

This page sho ws the adjustable settings of the 1600XP UPS.

Output Voltage Adjust

This field shows the manual voltage adjustment for the output of the UPS.

Range – -5 to +5 (One increment ~1Vrms) Default Value = 0

UPS Enable RMTI-3 To Control Mode

This field shows the present mode of the control that the RemotEye III has on the UPS. This allows the RemotEye to enable or disable control the UPS Bypass and On-Line mode. It is set by the administrator.UPS Mode Change Delay (secs)

0 – Disable 1 – Enable Default Value = Enable

UPS Mode Change Delay (secs)

This field shows the amount of time, in seconds, before the UPS will change state.

Range – 0 to 800 seconds Default Value = 0

UPS Mode Change R e que st

This field shows the mode the UP S ca n switch to. Users can notify the UPS to switch to Shutdown, Bypass, On-Line, using this feature. Choices are:

1- Shutdown Request 2- Bypass Request: U PS Enable RMT I-3 To Control Mode must be Enabled in order to function. 3- On-Line Request: UPS Enable RM TI-3 To Control Mode must be Enabled in order to function

Default Value = None

UPS Start Up Delay Enable

This field shows the present state of the UPS Start Up delay. It can be enabled or disabled. It is set by the administrator.

0 – Disable 1 – Enable Default Value = Disable

UPS Start Up Delay (secs)

This field shows the time delay, in seconds, before UPS Start Up immediately following a shutdo wn. It is set by the administrator.

Range – 0 to 800 seconds: UPS Start Up Delay Enable must be Enabled in order to function. Default Value = 0

UPS Start Up Delay M ode

This field shows the mode at which to enter following the start-up delay. It can either enter Bypass state or On-Line state. It is set by the administrator.

0- Bypass: UPS Start Up Delay Enable must be Enabled in order to function. 1- On-Line

Default Value = Bypass

64 RemotEye III User Manual – 62330-005

UPS Restart After Battery Shutdown Enable

This field shows the present mode set for UPS input power detection immediately after a shutdown while on batteries. It is set by the administr a tor.

0 – Disable 1 – Enable Default Value = Enable

UPS Restart After Battery Shutdown Delay (secs)

This field shows the time delay, in seconds, before UPS Start Up immediately following a shutdown while on batteries. It is set by the administrator.

Range – 0 to 800 seconds: UPS Restart After Battery Sh u t down Enable must be Enabled in order to function. Default Value = 10

UPS Restart Mode

This field shows the mode at which to enter when UPS is restarted. It can either enter Bypass state or On-Line state. It is set by the administrator.

0- Bypass: UPS Restart After Battery Shutdo wn Ena ble must be Enabled in order to function. 1- On-Line

Default Value = On-Line

UPS Auto Transfer Enable

This field sho ws the pr esent mode for the auto transfer of the UPS. This allows the UPS to tra nsfer from On-Line to Bypass or vise-versa. It can be enabled or disabled. It is set by the administrator.

0 – Disable 1 – Enable Default Value = Enable

UPS Auto Retransfer Delay (secs)

This field shows the time period to wait after fault occurrence before attempting transfer back On-Line. I t is set by the administrator.

Range – 0 to 600 seconds: UPS Auto Transfer Enable must be Enabled in order to function. Default Value = 3

Remote Contact Shutdown State

This field shows the present state of the remote contacts shutdown control. It can be open or closed.

0 – Open (Software Defined)

Invert Remote Contact Shutdown Logic

This field shows the logic state of the remote contact shutdown. It can be non-inverted or inverted. It is set by the administrator.

0 – Not Invert ed 1 – Inverted Default Value = Not Inverted

Remote Contact Shutdown Mode Selection

This field shows the mode of the remote contact shutdown. It is set by the administrator.

0 – Bypass 1 – Shutdown while contact closed Default Value = Bypass

RemotEye III User Manual – 62330-005 65

Dry Contact LAN Shutdown Enable

This field shows the present mode for Dry Contact LAN Shutdown. It is set by the administrator.

0 – Disable 1 – Enable Default Value = Enable

Dry Contact LAN Shutdown Delay (secs)

This field shows the time delay between actual event occurrence and dry contact closure. It is set by the administrator.

Range – 0 to 800 seconds: Dry Contact LAN Shutdown Enable must be Enabled in order to function Default Value = 600

Dry Contact On Battery Delay Timer (secs)

This field shows the time delay between actual event occurrence and dry contact closure. It is set by the administrator.

Range – 0 to 800 seconds Default Value = 10

Dry Contact Low Battery Delay Timer (secs)

This field shows the time delay between actual event occurrence and dry contact closure. It is set by the administrator.

Range – 0 to 800 seconds Default Value = 0

66 RemotEye III User Manual – 62330-005

UPS Control for 4200FA/4300

This page sho ws the adjustable settings of the 4200FA/4300 UPS.

UPS Auto Restart

This field shows the mode at which to enter when UPS is restarted. It can be enabled or disabled. It is set by the administrator. 0-Disable 1-Enable

UPS Remote Bypass Switch

This field allows the user to re motely transfer the UPS to bypass. It can be enabled or disabled. It is set by the administrator. 0-Disable 1 – Enable Note: UPS must be in On-Line mode before this feature can be enabled.

UPS Auto Retransfer

This field shows the present mode for the auto retransfer function of the UPS. It can be enabled or disabled. It is set by the administrator. 0 - Disable 1 - Enable

Battery Auto Test

This field shows the present status for the UPS battery auto test function. It can be enabled or disabled. It is set b y the administrator. 0 - Disable 1 - Enable

Battery Auto Test Interval

This field shows the test interval at which UPS should automatically test the batte ries. It can be set daily, weekly, or monthly. It is set by the administrator. 0 - Daily 1 - Weekly 2 - Monthly

Battery Test at Start Up

This field shows the present mo de for the UPS battery test at startup function. It ca n b e e nabled or disabled. It is set by the administrator. 0 - Disable 1 - Enable

Battery Power Fail Equalize Duration (secs)

This field shows the minimum amount of time, in seconds, required for the UPS to remain in battery backup mode before it will trigger equalize charge mode. Range - 60 to 315 seconds

Battery Start Equalize Charge

This field shows the present mode of the UPS Battery Start Equalize Charge function. It can be enabled or disabled. It is set by the administrator. 0 - Disable 1 - Enable

RemotEye III User Manual – 62330-005 67

UPS Battery Test (Applicable to 1600XP Only)

This page shows history, results, and configuration for UPS battery test.

• Last Test Start Time – Displays the date and the time when the last battery test was initiate d.

• Last Test Elapsed Time – Di splays the duration of the battery test.

• Last Test Result – Displays whether the batter y test p a ssed or failed.

• Battery Test Command:

o None - No action. o Quick Test (10 sec) - Quick test for 10 seconds. o Cancel Test - Cancel the current battery test. o Clear Test Result - Clear the last battery test result recorded by RemotEye III.

UPS Startup Batt Te st Enable

This field allows the RemotEye to for ce a battery test when UPS starts following a shutdown. It is enabled by the administrator.

UPS Battery Test Enable

This field allows the RemotEye to e nable or disable a battery test. It is set by the administrator.

UPS Battery Test Condition Status

This field specifies the availability of the battery test feature. Note: the battery test can only be done once a day.

UPS Battery Test Schedule (Applicable only to 1600XP)

This page allows configuring the battery test schedule for the UPS.

Index This field shows the battery test number.

Test Day

This field allows the ad ministrator to set the da y of the week that the batter y test is to be perfor med or to view the current setting.

Test Time

This field allows the administrator to set the time that the battery test is to be performed or to view the current setting. This value is displayed in hh:mm format.

Actions

This field shows the battery test type option.

• None – No action

• Quick Test (10 Sec) – Quick test for 10 seconds

68 RemotEye III User Manual – 62330-005

UPS Shutdown Events (Applicable to 1600XP only)

This page allows the administrator to modify the output shutdown parameters of the UPS that depends on the event.

UPS Output Shutdown D e lay (secs)

This field allows the administrator to configure or view the delay (in seconds) of the UPS switching from the Run (Inverter) mode to the Output Shutdown mode aft er receiving the Output Shutdown command.

The “UPS output shutdown delay” time count down will be synchronized with the output shutdown delay time setting in the Toshiba RemotEye Client Shutdown Software program for all connected clients (See page 103 Toshiba RemotEye Client Software for more information). To avoid improper sh utdown of the clie nts, the “UPS output shutdown delay” time setting in the RemotEye III should always be greater than the Toshiba RemotEye Client Shutdown Software Service program's shut down delay s etting.

UPS Event

This field column shows the event attributed to a shutdown action.

• Input Power Failure – This field shows the action taken upon detection of an input p ower failure. Default:

Client Warning

• Battery Low – This field shows the action taken upon detection of a battery low condition.

• Default: Client Warning

• UPS Overload – This field shows the action taken upon detection of a UPS Overload condition:

• Default: Client Warning

• UPS System Overheat – This field shows the action taken upon detection of a UPS over temperature

condition.

• Default: Client Warning

• EMD Temperature Over Threshold – This field shows action taken upon detection of a EMD

Temperature Over Threshold condition.

• Default: Disabled.

• EMD Alarm-1 - This field shows action taken upon detection of a EMD Alarm-1 condition.

• Default: Disabled.

• EMD Alarm-2 – This field shows action taken up on detection of a EMD Alarm-2 condition.

• Default: Disabled.

• Recurring On/Off Schedule – This field shows the programmed Re curring On/Off Sched ule setting.

Default: Disabled.

• Non-Recurring On/Off Schedule – This field shows the programmed Non-Recurring On/Off Schedule

setting.

• Default: Disabled.

Action

This field allows the administrator to set a course of action to be take n in the event of a fault that are listed in the “UPS Event” column.

Disable - Action is disabled; no a c tion will be taken. Client Warning - A warning message will be broadcasted to the connected clients. Note: The Toshiba Re moteEye

Client Shutdown Software has to be installed on the client. Client Shutdown - A warning message will be broadcasted and the shutdown c omma nd wi ll be se nt to the connect ed

clients. Note: The Toshiba Re mote Eye Client Shutdown Software has to be installed on the client. UPS Output Shutdown - A war ning message will be broadcasted and the shutdown command will be sent to the

connected clients, and the UPS output will be shutdown.

RemotEye III User Manual – 62330-005 69

Action Delay (mins)

This field allows the administrator to set the delay (in minutes) of the output shutdown message broadcasted or to view the current setting.

Broadcast Notification Interval (secs)

This field allows the administrator to set the broadcasted interval (in seconds) of the warning message or to view the current set ting.

Recurring On/Off Schedule (Applicable only to 1600XP)

This page allows the administrator to create a recurring UPS shutdown and restart schedule. Ensure that the Recurring O n/Of f Sched ule o ption i s enabl ed in t he “UPS Shutdo wn Events” web me nu (Se e UPS S hutdo wn Event s on page 69 for more information) in order to activate any scheduled events.

Event Index

This field shows the index number s for the table entries.

Output Shutdown & Resta r t Day

This field allows the administrator to set the day of the week to output shutdo wn & restart the UPS, or to vie w the current setting. The schedules are configured in the same-day format.

Output Shutdown Time (hh:mm)

This field allows the administrator to configure the UPS output shutdown time or to view the current set tings. This value is displayed in the hh:mm 24-hour format (e.g., 8:30 p.m. is 20:30).

Restart Time (hh:mm)

This field allows the administrator to co nfigure the restart time of the UPS or to v iew the current settings. This value is displayed in the hh:m m 24-hour format (e.g., 8:30 p.m. is 20:30).

Note: to turn off this feature for a particular date type 99:99 in the time fields.

Non-Recurring On/Off Schedule (Applicable to 1600XP Only)

This page allows the administrator to set the output shutdown/restart for non-recurring schedule for the UPS.

Event Index

This field shows the reference number for the output shutdown/restart even t.

Output Shutdown Date (mm/dd/yyyy)

This field allows the administrator to configure the specific date of the UP S output shutdo wn or to view the current setting.

Output Shutdown Time (hh:mm)

This field allows the administrator to set the UPS shutdown time. This value is displayed in the hh:mm 24-hour format (e.g. 8:30 p.m. is 20:30).

Restart Date (mm/dd/yyyy)

This field allows the administrator to configure the UPS restart date or to vie w the current setting.

Restart Time (hh:mm)

This field allows the administrator to configure the restart time of the UPS or to view the current setting. T his value is displayed in the hh:mm 24-hour format (i.e. 8:30 p.m. is 20:30).

Note: to turn off this feature for a particular date type 99:99 in the time fields.

70 RemotEye III User Manual – 62330-005

Email Notification

This page allows the administrator to set the RemotEye III email notification co nfiguration parameters.

Mail Server

This field allows the administrator to set the IP Address or Hostname of a Simple Mail Transfer Protocol (SMTP) mail server that will be used to send email messages from RemotEye III. If entering a Hostname, the Domain Name Server (DNS) IP address is required in the DNS field.

User Account

This field allows the administrator to enter User Account login name of the SMTP mail server.

User Passwor d

This field allows the administrator to enter User Account password of the SMTP mail server. Note: Not all SMTP Server requires login name and pas sword. Please check with SMTP administrator.

Domain Name

This field allows the administrator to set the domain name of the LAN for example, tic.tosh iba.com.

DNS Address

This field allows the administrator to set the IP address of the network DNS server if a Hostname is entered for th e Mail Server. Otherwise, this field can be 0.0.0.0.

Mail Daily Status Re port At (hh:mm)

This field allows the administrator to set the time to send a Daily Status report to the e mail add ress rec ipien ts that ar e selected to receive Daily Status Reports. The ti me is set in a 24-hour format hh:mm.

Choose the attached log data file for Daily Status Report

This field allows the administrato r to select which logs to s end daily to the user’s mail account which is se t in the Email recipient acco unt table.

Records Options are:

1. General Records

2. RemotEye III Events Log

3. Test Records (Not available for 4200FA/4300)

4. Backup Records

5. Fault Records

6. Operation Mode Records

7. Warning Records (Not available for 4200FA/4300)

8. System Setti ng Cha n ge Rec o r d (Not available for 4200FA/4300).

Choose the attached log data file for Event Status Report

This field allows the administrator to select which logs to send to the user’s mail account which set in E-mail recipient account table, when it encounters an event condition.

Records Options are:

1. General Records

2. RemotEye III Events Log

3. Test Records (Not available for 4200FA/4300)

4. Backup Records

5. Fault Records

6. Operation Mode Records

7. Warning Records (Not available for 4200FA/4300)

8. System Setting Change Record (N ot available for 4200FA/4300).

E-mail Account Recipients Table

RemotEye III User Manual – 62330-005 71

The second table lists the E-mail recipients’ accounts and the level of reporting they will receive.

Mail Account

This field allows the administrator to set the E-mail address of the recipients who will re ceive the events or/add the daily status reports.

Description

This field allows the administrator to set the description of the recipients.

Mail Type

This field allows the administrator to select the mail type:

• None – Disable option to send email to recipients.

• Events – Current events will be sent to recipients.

NOTE: System will label each event email with the system Name and Location, in the format: systemName@SystemLocation (“systemName” and “SystemLoaction” can be set in the RemotEye III Configurati on menu, see “RemotEye III Configuration” on page 78)

• Daily Status – Logs selected by administrator will be sent daily to the email recip ients at the designated

time (See “Choose the attached log data file for Daily Status Report” on page 71).

• Events with Status – E vents along with logs selected by the administrator will be sent to e mail recipients

when events occur (See “Choose the attached log data file for Event Status Report” on page 71).

Info Level

This field allows the administrato r to select Informational: Refers to cha nges in the state of the UPS. This is base d o n which “Informational” alarms are selected

in the “UPS Configuration General ” page. Warning: UPS has encountered a no n-critical abnormal condition that requires attentio n. This is based on which

“Warning” alarms are selected in the “UPS Configuration General” page. Fault: UPS has encountered a critical abnormal condition and requires attention. This is based on which “Fa ult”

alarms are selected in the “UPS Configuration General” page. Please refer to the manual for possible causes and solutions.

72 RemotEye III User Manual – 62330-005

EMD (Environmental Monitoring Device)

The Environ mental Monito ring De vice (E MD) is a monit oring device that provides real time comprehensive remote monitoring of environment temperature, environment humidity, and other environmental conditions via a web browser and SNMP. The EMD also provides two users defined dr y contacts for additional environmental monitoring. These dry contacts can be used with devices that provide normally-open or normally-closed results, such as door sensors, smoke detectors, motion detectors, and liquid detecto rs. The EMD is co nnec te d to the Re motEye III usi ng a n Ethernet cable. One end, of the Ethernet cable, is connected to the RJ45 port of the EMD and the other end to the “COM” port of the RemotEye III. Note: The EMD module is separate device which can be purchased from a Toshiba UPS distributor.

EMD Installation

This section will explain the how to setup/install the EMD to RemotE ye III.

1) Use the Cat5 (straight) cable and connect one end to the “010101” port on the EMD.

2) Now connect the other end of the Cat5 (straight) cable to the “COM” port of the RemotEye III.

3) Make sure that the “Communication Status” green LED blinks periodically. If the LED does not blink, verify that the Cat5 cable if functional.

5) Check the “Device Status” under the “EMD Configuration” page and make sure that it is set to “Auto” (See “EMD Configuration” on page 75).

EMD Parameter

RemotEye III User Manual – 62330-005 73

Figure 36: EMD RemotEye III Installation

This page gives a snapshot of all EMD parameters; the parameters will be updated automatically every 5 seconds. The text color of the parameter indicates its status based on the administrator-configurable threshold. The list below indicates the parameter status.

• GREEN: “normal” status

Figure 37: EMD Green Web Status (Normal)

• YELLOW: “warning” status

Figure 38: EMD Yellow Web Status (Warning )

• RED: “critical” status

Figure 39: EMD Red Web Status (Critical)

• GREY: “unknown” value

74 RemotEye III User Manual – 62330-005

Figure 40: EMD Gray Web Status (Unknown)

The EMD provides the measurements for room (ambient) temperature, room (ambient) humidity, and two alarms (two dry contacts). The warning/c ritical thresholds can be setup via the "EMD Setup" page.

The table Comprehensive View shows the following parameters: EMD Name - This field displays the EMD Status as followed:

• “EMD-HT” – When the EMD i s connected and working correctly.

“Disable” – Whenever the EMD is connected but the “Device Status” is disabled in the EMD configuration settings (See “

• EMD Configuration” in page 75).

• “Unknown” – Whenever the EMD is not connected to the RemotEye III.

EMD Temperature (°C) - This field displays the tempe rature in Celsius degrees.

EMD Humidity (%) - This field displays the humidity in %.

EMD Alarm-1 - This field displays the Alarm-1 status.

EMD Alarm-2 - This field displays the Alarm-2 status.

EMD Configuration

This page allows administrator to configure all necessary parameters/settings of an EMD.

Sensors

The sensors column parameters consist of the following:

1. Temperature (°C)

2. Humidity (%)

3. Alarm-1 (Sec)

4. Alarm-2 (Sec)

5. Device Status

Set Point (Low)

The low threshold(s) at which the sensor (temperature or humidity) will trigger an alarm(s). The EMD can be configured to activate at two set points on t he low limit War ning, and Critical. If the checkbox is not filled, the threshold is disabled and the a lar m will not be tri ggere d. T he valid ran ge for the T e mperature thre shold se tti ng is 5°C to 65°C, and for Humidity threshold setting is 5% to 95%.

RemotEye III User Manual – 62330-005 75

Set Point (High)

The high threshold(s) at which the sensor (temperature or humidity) will trigger an alarm(s). The EMD can be configured to activate two high set points Warning, and Critical. If the checkbox is not filled, the threshold is disabled and the alarm will not be triggered. The valid range for the T emperature threshold setting is 5°C to 65°C, and for Humidity threshold setting is 5% to 95%.

Hysteresis

A sensors value could float around its t hreshold triggering multiple nuisance alar ms. Sett ing the hyst eresis will help to prevent the alarm bouncing between active and inactive. For example, if the High Warning threshold set po int is 40°C and hysteresis is 3, then the alarm will activate when the value reaches 40°C but it will not become inacti ve again until the sensor value reaches 37°C.

For the contact alarm sensors (Alarm-1 and Alaarm-2), the hysteresis can be used to adjust the sensitivity of an alarm. The alarm will be active or inactive only after t he ala rm stays in the same state for the duratio n of the hystere si s va lu e (in seconds). For example, if the hysteresis is 5 for an alarm, the alarm will NOT activate until the same state has persisted for 5 seconds. This ruling also applies in reverse so that the alarm has to stay in an inactive state for 5 seconds before the sensor status is recorded as normal.

Calibration Offset

If the measurement value of a sensor does not, for whatever reason, comply with the actual environment, the “Calibration Offset” setting can b e confi gured to adj ust the final val ue of the sensor. For example, if a sensor reports 43% humidity for a 45% humidity environment, the administrator can configure the humidity offset as 2% so the sensor can t hen adjust its final value t o 45%.

Alarm-1 (Sec) & Alarm-2 (Sec)

If an alarm sensor (water leak, security, etc) is connected to the EMD, the administrator can configure the alarm as “Disabled”, “Normal Open”, “Normal Close”, “High Active”, or “Low Active”. A “Disabled” setting will mean the alarm is inactive.

“Normal Open” and “Normal Close” ar e u sed for a t wo-wir e dete ctor that will e mulate a n o pen/clo se state . When the wires are closed to “loopback” (the signal for the sensor ), the sensor will detect the state as clo sed. The sensor will NOT activate the alarm for 'Normal Close' in this case, although the alarm will be activated if configured as “Normal Open”.

“High Active” and “Low Active” can be configured when a “contact closure” type detector is attached. The administrator should connect the wire to the right side of the alar m (marked as arrow-in), and 8 t o 12 VDC should be able to be detected by the EMD as “hi gh” state.

Device Status

The EMD can be configured as “Disabled” or “Auto”. The setup should be configured as “Disabled” if an EMD is not attached to the port or would like to turn of the EMD feature. The EMD type will be auto detected by the RemotEye III if configured as “Auto” and if the EMD is plugged into the COM port.

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RemotEye III Management

This menu a llows the administrator to view the RemotEye III settings/control parameters. The se curity levels ar e as followed: Users have read-only privileges, whereas the administrators have read/write access.

Date and Time

This page shows the Date & Time options setting/parameters for RemotEye III.

Date On RemotEye III (mm/dd/yyyy)

This field show the current date stored in the RemotEye III. Please see the following sections that explain how to change RemotEye III’s date. The date value is displayed in the MM/DD/YYYY format (i.e., Aug 18, 2012 is 08/18/2012).

Time On RemotEye III (hh:mm:ss)

This field shows the current time stored in the RemotE ye III. Please see the following sections that explain ho w to change RemotEye III’s time. The time value i s displayed in the hh:mm:ss 24-hour format (i.e., 8:30 p.m. is 20:30:00).

Synchronize with computer time (Computer Date & Compute r Time )

If this option is selected, the administrator is allo wing the RemotEye III’s date and time to be synchronized wit h the end user’s computer date and time.

Synchronize with NTP Server (IP Address)

If this option is selected, an NTP (Network Time Protocol) server IP address must be entered and select the correct time zone to activate this optio n. After configuration, the RemotEye III will synchro nize its time and date wit h the server periodically.

Set Manually (Date (mm/dd/yyyy) & Time (hh:mm:ss))

If this option is selected, will allow the administrator to configure the RemotEye III’s date and time manually,

Tim e Zone

This field allows the administrator to set the local time zone and compensate for Daylight Savin gs Time when setting the RemotEye III date and time manually or via an NTP server.

RemotEye III User Manual – 62330-005 77

RemotEye III Configuration

This page sho ws the configurable settings/parameters of th e RemotEye III.

RemotEye III Software Revision

This field shows the software revision of RemotEye III.

RemotEye III Hardware (MAC) Address

This field shows the RemotEye I II MAC address. MAC address format i s 00 E0 D8 XX XX XX.

RemotEye III IP Address

This field allows the administrator to set the IP address of the RemotEye III or to view the current setting (i.e.,

192.168.1.20).

RemotEye III Gateway Address

This field allows the administrator to set the IP address of the gateway or to view the current setting (i.e.,

192.168.1.1). This is used to allow the RemotEye III to communicate to a nother network. I f no gateway is used ,

0.0.0.0 can be entered to this field.

RemotEye III Subnet Mask

This field allows the ad ministrator to set the subnet mask o f the RemotEye III or to view the curre nt setting (i.e.,

255.255.255.0). This identifies the network address that the RemotEye III belongs too.

RemotEye III Installation Date

This field shows the date the Re motE ye was installed.

RemotEye III Install Status

This field notifies to the UPS that an external device is connected to the UPS.

RemotEye III Data Link

This field will display two different possibilities between RemotEye III and the UPS:

• Link Down: Disconnected

• Link Up: Connected

RemotEye III Network Link

This field will display two different possibilities between RemotEye III and the Network:

• Link Down: Disconnected

• Link Up: Connected

RemotEye III Polling Rate (secs)

This field allows the administrator to set the time interval of the RemotEye III updates that are received from the UPS.

RemotEye III Ba ud R ate (bps) (Not avilable for the 4200FA/4300)

This field shows the data transmission rate between the UPS and the RemotEye III.

RemotEye III General Records Logs Frequency (secs)

This field allows the administr ator to set the polling time (in seconds) of the Input Voltage, Outp ut Voltage, Output Load, Battery Voltage, Input Frequency, and the UPS Output Source. The readings will be stored into the UPS history log. The lo nger the poll i ng rate the longer the time frame of records.

RemotEye III System Name

This field allows the admi nistrator to set the value in S ystem name that is def ined in MI B-II or to view the current setting. This string also serves as the RemotEye III Client Identifier (CID) in DHCP systems (e.g. SystemName.tic.toshiba.com)

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RemotEye III System Contact

This field allows the administrato r to set the value i n Syste m Manager (System Contact) that is defined i n MIB file or to view the c urrent setting.

RemotEye III System Location

This field allows the administr ator to set the value in System installatio n place (System Location) that is defined in MIB file or to view the current s etting.

NOTE: System will label each event email with the system Name and Location, in the format: systemName@SystemLocation

RemotEye III User Manual – 62330-005 79

RemotEye III Control

This page allows the administrator to Enable/Disable the available RemotEye III communication protocols. In addition, it allows the administrator to restart or reset (default settings) the Remo tEye III.

RemotEye III DHCP Control

This field allows the administrator to Enable/Disable the Boot Protocol (BootP)/Dynamic Host Configuration Protocol (DHCP) support or to view the current settings. These protocols are Internet standards and are used to obtain a dynamic IP address from a BootP/DHCP server.

RemotEye III Telnet Control

This field allows the administrator to Enable/Disable the terminal-to-server application (Telnet) control process (i.e., telnet 192.168.1.20).

RemotEye III TFTP Network Upgrade Control

This field allows the administrator to Enable/Disable the T rivial File T ransfer Pr otocol (TFTP) upgrade control or to view the cur rent sett ing. The Windows firmware upgrade ut ility, T ugrade (See “Network Firmware Upgrade Tool” on page 14), is used to upgrade the RemotEye III to the latest firmware when enabled.

SNMP Version

This field allows the administrator to enable and disable the Simple Network Management Protocol security level. When enabled, administrators have the option to set for SNMPv1 or SNMPv3.

HTTP(s) Autehnication

This field allows the administrator to select from Local User or RADIUS. If “Local User” is selected, the user will be authenticated by the RemotEye III stored credentials. If “RADIU S” is selected, the RemotE ye III will communicate with a RADIUS server to verify the user’s credentials.

RemotEye III Reset to Default

This field allows the ad ministra tor to Enab le/Disable the RemotE ye III Reset function. When enabled, a ll par ameters in the RemotEye III will be reset to default setting (includes network settings, password, etc.).

RemotEye III Re start

This field allows the administrator to Enable/Disable the RemotEye III Restart function. When enabled, the RemotEye III may be restarted.

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RADIUS Configuration

This page allows the administrator to input the RADIUS server parameters. RADIUS is networking protocol that provides a centralized authentication to use its network service. The RemotEye III has the ability to communicate with a R ADIUS server which will determine if the user has access to RemotEye III services. Here are the parameters required to enable the Radius feature:

RADIUS UDP Port

This field shows the default UDP port for RADIUS Authentication. (Read-Only)

Primary RADIUS Server

This field allows the administrator to set the IP address of the primary RADIUS server.

Secondary RADIUS Server

This field allows the administrator to set the IP address of the secondary RADIUS server, in case the primary server does not respond.

Share Secret of Primary Server

This allows the administrator to input the case-sensitive text sting (password) into the text field to access the RADIUS server.

Share Secret of Secondary Server

This allows the administrator to input the case-sensitive text sting (password) into the text field to access the RADIUS server.

Packet Timeout Interval (sec)

User can set the Packet Timeout Inter val in seconds.

Packet Retry Times

User can set the packet retry times.

Modbus TCP Configuration

Node ID

Node ID can be any number from 1 to 255.

Port Number

Default Modbus TCP port number is 502.

SNMP TRAP Receivers

This page lists the parameters for SNMP trap receivers (for SNMP Network Management).

Index

This field shows the index number s for the table entries (8 Max).

IP Address

This field allows the administr ator to set the IP Address of the NMS station to which the traps should be sent or to view the current setting.

Community String

This field allows the administrato r to set the community stri ng of the trap's PDU (Protocol Data Unit) to be sent or to view the current setting. The maximum length of the string is 19 characters.

Trap Type

This field allows the administrator to set the types of traps to be received or to view the current settings. Setting options are: None: The specified NMS will not receive traps. Toshiba Trap: Traps are received based on the Toshiba MIB.

RemotEye III User Manual – 62330-005 81

JEMA Trap: Traps are received based on the JEMA MIB. IETF Trap: Traps are received based on the RFC 1628 MIB.

Info Receiving Severity level

Informational: Refers to changes in the state of the UPS. Please see UPS manual for additional information Warning: UPS has encountered a noncritical abnormal condition that requires attention. Please refer to the UPS

manual for possible causes and solutions. Fault: UPS has encountered a critical abnormal condition that requires attention. Please refer to the UPS manual for

possible causes and solutions. If more information is needed or additional assistance is required, contact Toshiba authorized service center for Service.

Description

This field shows the administrator description string (text).

SNMP Communities /HTTP Access Control

This page d isplays a list of the Net work Management Stations (NMS) that have RemotEye III read or write access.

Index

This field shows the index numbers for the table entries (8 Max).

NMS IP Address

This field allows the administrator to set the management station's IP address or to view the current settings.” 0.0.0.0” means entry not configured. (i.e., an entry of 192.168.1.255 indicates clients with IP address within the range of

192.168.1.0 to 192.168.1.255 are valid network management stations set by the user).

Community String

This field allows the administrator to set the low level password of the associated IP address or to view the current setting.

Note: An entry of 255.255.255.255 grants the user access rights to all IP addresses.

Access Mode

This field allows the administrator to set the access type for the client machines (NMS) or to view the current setting.

• No Access

• Read Only

• Read/Write

HTTP Page Refresh Rates

This page allows the administrator to set the HTTP page refresh interval rate (in seconds) of the following pages or to view the current setting.

• Comprehensive Page (secs)

• Input Parameter (secs)

• Output Parameter (secs)

• Bypass Parameter (secs)

• DC Bus Parameter (secs)

• Battery Parameter (secs)

• Alarm Table (secs)

• Connected Client Table (secs)

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History Data & Logs

This menu allows the user to view UPS & RemotEye III log messages, such as the UPS History Summaries. The log messages are displayed in chronological order and are used to help detect and diagnose UPS problems with the RemotEye III.

UPS History Summary

This page sho ws various UPS historical information. This information is based on the data accumulating since the start of the UPS

UPS History System Operation Time (Secs)

This field specifies how long the UPS has been operating (includes On-Line, Bypass, Backup) in seconds.

UPS History Inverter Operation Time (Secs)

This field specifies how long the UPS has been running in Invert er (On-Line) mode in seconds.

UPS History Backup Operation Time (Secs) (Not available for 4200FA/4300)

This field specifies how long the UPS has been running in battery backup mode in seconds.

UPS History Lifetime Remaining (Month) (Not available for 4200FA/4300)

This field specifies the remaining lifetime of the UPS in month.

UPS History Highest System Temp (°C) (Not available for 4200FA/4300)

This field shows the highest system temperature recorded of the UPS in Cels ius.

UPS History Highest Battery Temp (Not available for 4200FA/4300)

This field shows the highest batte ry temperature recorded of the UPS in Celsius.

UPS History Total Number Input Under Voltage (Not available for 4200FA/4300)

This field shows the total number o f times the UPS has entered under voltage state.

UPS History Total Number Overload (Not available for 4200FA/4300)

This field shows the total number o f times the UPS has overloaded.

UPS History Total Number Test (Not available for 4200FA/4300)

This field shows the total number o f tests that has been conducted on the UPS.

UPS History Total Number Backup

The field shows the total number of times the UPS has switched to battery backup mode.

UPS History Total Number Faults

This field shows the total number o f faults the UPS has encountered.

UPS History Total Number Operation Mode Change

This field shows the total number of operational mode change the UPS has encountered.

UPS History Total Number Warnings (Not available for 4200FA/4300)

This field shows the total number of warnings the UPS has encountered.

UPS History Total Number System Settings Changed (Not available for 4200FA/4300)

This field shows the total number of UPS system setting changes the UPS has encountered.

UPS History Total Number Resets (Not available for 4200FA/4300)

This field shows the total number of resets occurred on the UPS.

RemotEye III User Manual – 62330-005 83

General Records

This page lists the fundamental UPS par ameters. Consolidation intervals may be chang ed by the administrator by modifying t he var iable Gener al Rec ords Lo g Fre quenc y fro m the Re motE ye II I Con figur ation p age (See “RemotEye III General Records Logs Frequency (secs)” on page 78). The existi ng values are ove rwritten when t he maximum number of entries has been reached. The log data may be cleared fro m the Clear & Save Log Data men u (Se e “Clear & Save Log Da t a” on page 90).

General Records Log Index Page

This index lists the s yste m sta tus records as a series of blocks each containing up to 32 records. Each block is named “From (date) (time) To (Date) (Time).” The RemotEye will record up to a maximum of 1870 records, and then each additional new record will replace the oldest stored General Record.

Click on any index listing to see the UPS History Log Data Table for that period. The 1600XP General Records Log Data Table has the following headings:

• Log Date (mm/dd/yyyy) - This field shows the date of the recording

• Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

• Input Voltage (V)

• Input Frequency (Hz)

• Output Voltage (V)

• Battery Voltage (Vdc)

• Output Status

• Output Frequency (Hz)

• Output Current (Amps)

The 4200FA/4300 General Records Log Data Table has the following headings:

• Log Date ( mm/dd/yyyy) - This field shows the date of the recording

• Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

• Input Voltage (V) (V1, V2, V3)

• Input Po wer (%)

• Output Voltage (V) (V1, V2, V3)

• Battery Voltage (Vdc)

• Output Status

• Output Power Total (%)

• Output Current Total (%)

Test Records (Applicable to 1600XP Only)

This table lists the detail histor y of test that has occ urred on the UPS. The Log can store a maximum of 680 records. If more events are recorded, the new record replaces the oldest record.

1. Log Date – This field shows the date of the recording.

2. Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

3. Record Number - Maximum number of records is 255.

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4. System Input Type

5. System Output Type

6. Input Voltage (%)

7. Output Voltage (%)

8. Output Load (%)

9. DC Input Voltage (%)

10. Battery Voltage

11. Test Type

12. RSV

13. PASS

14. Trigger Source

Backup Records

This table lists the detail history of back up that has occurred on the UPS. The Log can stor e a maximum of 680 records. If more events are recorded, the new record replaces the oldest record.

1600XP Backup Record Log Format

• Log Date – This field shows the date of the recording.

• Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

• Record Number - Maximum number of records is 255.

• System Input Type

• System Output Type

• Input Voltage (%)

• Output Voltage (%)

• Output Load (%)

• DC Input Voltage (%)

• Battery Voltage start (%)

• Battery Voltage end (%)

• Trigger Source

• Backup Duration

4200FA/4300 Backup Record Log Format

• Log Date – This field shows the date of the recording.

• Log Time - This field shows the time for backup record. Time is displayed in the hh:mm:ss 24-hour format

(i.e., 8:30 p.m. is 20:30:00).

• Record Number - Maximum number of records is 255.

• VBAT End – Battery Voltage recorded at the end of the event.

• Factor – Description of the event that occurred.

• Backup Time (Sec) – The amount o f the time the UPS remained in battery backup.

Fault Records

This table lists the detailed history of faults that have occurred on the UPS. The Log can stor e a maximu m of 680 records. If more events are recorded, the new record replaces the oldest record.

1600XP Fault Records Log Format

• Log Date – This field shows the date of the recording.

• Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

RemotEye III User Manual – 62330-005 85

Fault Code

Description

FSOPEN

Fuse opened

Current limit fault occurred

DCOC

DC bus over current fault occurred

DCOV

DC bus over voltage occurred

DCIB

DC bus imbalance occurred

VOUV

Output voltage undervoltag e occ urr ed

VOOV

Output voltage overvoltage oc cur r ed

DVCOH

Device overheat occurred

BYPOL

Bypass overload occurred

CHRGOV

Charger overvoltage occur red

OOC

Output overcurrent occurred

DCUVBS

DC bus under voltage occurred at boostup UPS state

DCUVC

DC bus under voltage occurred at charging of UPS state

BYPOH

Bypass overheat occurred

INVOLRSTAOK

Inverter overload occurred and it is resettable

INVOLRSTNOK

Inverter overload occurred and it is NOT resettable

UPS Overheat

DCUB

DC Imbalance

UPS Overlaod

PHIRER

Phase Error

PHBRER

Bypass Phase Error

EPO

Emergency Power Off

• Record Number - Maximum number of records is 255.

• System Input Type

• System Output Type

• Input Voltage

• Output Voltage

• Output Load

• DC Input Voltage

• Battery Voltage

• Slot Location

• Fault

4200FA/4300 Fault Records Log Format

• Log Date – This field shows the date of the recording.

• Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

• Record Number – Maximuan number of record is 255.

• Fault 1 – Description of fault detected.

• Fault 2 – Description of fault detected.

Following is a table of the possible UPS fault codes and their meanings. Please refer to UPS manual for more specific details.

Operation Mode Records

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Table 2: UPS Fault Codes

This table lists the detail histo ry of operation mode changes that has occurred on the UP S. T he Log can store a maximum of 680 records. If more events are recorded, the new record replaces the oldest record.

1600XP Operation Mode Records Log Format

• Log Date – This field shows the date of the recording.

• Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

• Record Number - Maximum number of records is 255.

• System Input Type

• System Output Type

• Input Voltage (%)

• Output Voltage (%)

• Output Load (%)

• DC Input Voltage (%)

• Battery Voltage (%)

• From

• To

• Branch (Used for Technical Support)

• Cause (Used for Technical Support)

4200FA/4300 Operation Mode Records Log Format

• Log Date – This field shows the date of the recording.

• Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

• Record Number – Maximaum Number of records is 255.

• Next – State of the UPS.

• Condition 1: List of possible conditions: conditions:

o Input voltage undervoltage o Input voltage overvoltage o Input voltage out of spec o Bypass Voltage Undervoltage o Bypass Voltage Overvoltage o Output Voltage Undervoltage o Output Voltage Overvoltage o DC Bus Undervoltage

• Condition 2: List of possible conditions:

o DC bus out of spec o Battery Voltage low o Battery voltage reached shutdown level o Power Failure o DC Bus low

o Battery voltage out of spec

• Status: List of possible conditi ons:

o Input Frequency Detection o Input Phase R otation Error o Input Frequency Error

List of

RemotEye III User Manual – 62330-005 87

o Feedback Detection o Bypass Phase Rotation Error o Feedback Error o Output Frequency Detection o Synchronous

Warning Records

This table lists the detail history of warnings that has occurred on the UP S. The Log can store a maximum of 680 records. If more events are recorded, the new record replaces the oldest record.

1600XP Warning Records Log Format

• Log Date – This field shows the date of the recording.

• Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

• Record Number - Maximum number of records is 255.

• System I nput Type

• System Output Type

• Input Voltage (%)

• Output Voltage (%)

• Output Load (%)

• DC Input Voltage (%)

• Battery Voltage (%)

• Slot Location

• Warning

4200FA/4300 Warning Records Log Format

• Log Date – This field shows the date of the recording.

• Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

• Record Number - Maximum number of records is 255.

• System Input Type

• System Output Type

• Input Voltage (%)

• Output Voltage (%)

• Output Load (%)

• DC Input Voltage (%)

• Battery Voltage (%)

• Slot Location

• Warning

Following is a table of the possible UPS warning codes and their meanings.

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Warning Code

Description

Current limit occurred

ASYN

Input and output are not synchronized

CALL

UPS needs servicing

BATLFNEAR

Battery life near to end

BATLFEND

Battery life end

DCER

Display cable error occurred

REYEERR

RemotEye communication error (RS232)

REYEUPERR

RemotEye communication error (NET)

RS232ERR

Service port communication error

DCANERR

Display CAN communication error

SYSTSTFAIL

System test fail

VIOV

Input over voltage occurred

VIUV

Input under voltage occurred

FIERR

Input frequency error occurred

VBYPOV

Bypass overvoltage occurred

VBYPUV

Bypass undervoltage occurred

FBYPERR

Bypass frequency error occurred

DCUVBST

DC bus uvdervoltage at battery test

VBATLOW

Battery voltage low

VBATSD

Battery voltage has reached shutdown level

BATRPL

Battery replace event occurred

CHRGOV

Charger overvoltege occur red

BTSTFAIL

Battery test failed

BATDEPL

Battery depleted

BATOH

Battery overheat occurred

SYSOH

System overheat occurred

OL110

Overload occurred

Table 3: UPS Warning C odes

RemotEye III User Manual – 62330-005 89

System Setting Change Record (Applicable to 1600XP Only)

This table lists the detai l hist ory o f syst em c hanges that has o ccurr ed on the UP S. T he Log c an sto re a maxi mum of 680 records. If more events are recorded, the new record replaces the oldest record.

• Log Date – This field shows the date of the recording.

• Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

• Record Number - Maximum number of records is 255.

• System Input Type

• System Output Type

• Input Voltage (%)

• Output Voltage (%)

• Output Load (%)

• DC Input Voltage (%)

• Battery Voltage (%)

• Block

• Item

• Written

• Trigger Source

RemotEye III Events Log

This table lists the RemotEye III events since the table was last cleared. If changes have been made by the administrator, it will display if it was made through “Telnet” or “HTTP” communication following with the IP address of the user. The existing values are overwritten when the maximum number of entries has been reached.

• Event Date

• Event Time

• Event Description

Clear & Save Log Data

This allows the administrator to save the RemotEye III log data to a file. The saved files are given a .csv exte nsion, which allows it to be opened using Microsoft© Excel. Specific log data may be cleared b y the administrator or the entire log data record may be cleared after saving the .csv file.

Clear Log Data

This field allows the administrator to the clear log data by checking the applicable box and clicking the Clear button.

Clear Log Data after saving the log file

The log data may be cleared after saving the file as a .CSV file by clicking YES at the Clear Log Data after saving the log radio button.

Save Log Data The log data may be saved as a .CSV file by clicking General Rec ords, RemotEyeIII Event s Log, UPS Events Log, Test Records, Backup Records, Fault Records, Operation Mode Records, Warning Records or System Setting Change Record.

Note: If the option “Clear Lo g Data a fter sa ving the log fil e” is selected, once the “Save Log Data” is clicked, the

clear log function will be performed even if the user cancels the “Save Log Data” action. To clear any of the logs,

must be logged in as an administrator.

90 RemotEye III User Manual – 62330-005

These are the available logs for the 4200FA/4300 UPS:

General Records Backup Records Fault records

Operation Mode Records RemotEye III Events Log

Figure 41: 4200FA/4300 Clear and Save Log Data

RemotEye III User Manual – 62330-005 91

These are the available logs available for the 1600XP UPS:

General Records Test Records Backup Records

Fault records Operation Mode Records Warning Records

System Setti ng Cha n ge Rec o r d RemotEye III Events Log

Figure 42: 1600XP Clear and Save Log Data

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Managing the UPS Via Java

The RemotE ye III provides real-time graphical user interfaces written in Java Applet to provide a means to monitor a Toshiba UPS over a LAN or a WAN.

• Monitor — Displays the UPS key parameter s graphically.

• History — Displays the UPS history log graphically.

Monitor

Clicking the Monitor button at the top-left side of the RemotEye III home page will open the UPS Monitor screen in a separate window (See Figure 43: RemotEye III Web Interface Buttons).

Figure 43: RemotEye III Web Interface Buttons

The Monitor applet provides a visual rep resentation of the UPS s ystem. It contains a status bar that can disp lay the current UPS s tatus, an alarm window that can display the current UPS alarms, and a display of the following UPS key parameters (See Figure 44: HTTP Monitor Screen):

System Name UPS Model Serial Number Date and Time Input Voltage, Input Frequency UPS Temperatures Output Voltage, Output F re q ue nc y UPS Load Battery Voltage UPS Output Estimated Battery Backup Time Battery Backup Operation Operation Status Alarm Status Communication Status

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Figure 44: HTTP Monitor Screen

Refresh

Reload

Exit

History

Clicking the History button a t the top-left side of the RemotEye III ho me page (See Figure 43: RemotEye III Web Interface Buttons), Figure 45: HTTP History Data Screen on page 94 will open in a separate window. This screen displays the UPS history log as a line graph. B y default, all of the UPS parameters will be displayed on the same graph. The user may select any combination of parameters to be displayed on the graph by clicking the check box beside a parameter on the monitor screen and clicking the Refresh button.

• Display Point — Displays the log interval on the graph.

• Refresh — C lick the Re fresh b utton aft er changi ng any se ttings o n the Hist ory page for the c hanges to take

effect.

• Reload — Updates the History page and resets the right display margin.

• Exit — Closes the History window

Figure 45: HTTP History Data Screen

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Configuring the Remoteye III via SNMP

The RemotEye III supports SNMP. Any workstation with SNMP management software can manage/monitor a Toshiba U PS through RemotEye III.

Note: This section will focus entirely on RemotEye III operation.

System Requirements

There are two components of an SNMP system: an Agent and a Manager. The Agent collects information about a network node. The Manager collects information from the Agent.

The RemotE ye III provides an Agent for a Toshiba UPS (1600XP, 4200FA, or 4300). The Manager is a software application that is provided separately. A workstation running Manager Software is considered a Network Management S tation (NMS ).

There are many Manager Applications available. Some commonly used applications are listed below:

• RemotRadar V3.00 (Visit www.ToshibaUPS.com

• Cabletron Spectrum

• DEC Polycenter

• HP OpenView

• IBM NetView

• Novell Managewise

• SunNet Manager

for more information)

Preliminary Issues

There are several pieces of information to collect before setting up the RemotEye III and an NMS. As a bare minimum, know the following prior to system setup:

• The IP Address of the RemotEye III.

• The Gateway Address of the RemotEye III.

• The IP Address of the Network Management Station.

RemotEye III (Agent) Settings

Before usi ng the RemotEye III in an SNMP environment, the Remot Eye III must be programmed to coordinate with a particular NMS.

Examining Network Pathway

Several RemotEye III parameters determine the networks available for RemotEye III data transmission. These parameters are the IP Address, the Gateway Address, and the MIB System Group.

The IP Address of RemotEye III must place it on the same network as the NMS. If the two elements are not located on the same network, a gateway between the RemotEye III and the NMS must exist.

The Gateway Address indicated in RemotEye III must id entify a net work de vice provi ding acces s to the net work of the NMS. For instructi on on defini ng whic h gate way Remot Eye III uses, consult the System Group se ction o n page

27. The MIB System Group of RemotEye III must match that o f the NMS (see the sectio n titled Sys tem Gro up on page

27 for further information). This parameter will allow an NMS within the gro up to access RemotEye III data.

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Granting Write Access

The RemotEye III controls permissions for workstations. Any workstation attempting to alter UPS parameters through RemotEye III must have p ermission.

By default, the RemotEye III will allow any workstation the ability to write new configuration information to RemotEye III and its attached Toshiba UPS. This is accomplished through SNMP “sets” using the de fault rea d/ write community string.

To restrict access to only NMS machines, the SNMP Communities and Control Group of RemotEye III must be programmed accordingly. See the section entitled SNMP Communities on page 32 for details on adding workstations to the SNMP Communities.

If the IP address of the NMS is not added to the SNMP Communities with Read/Write permissions, the NMS software can only read the status of the UPS, and changes to UPS parameters will be prohibited.

NMS (Manager) Settings

There are two areas of consideration when coordinating an NMS with a RemotEye III. First, the Manager software on the NMS must be prepared to handle the RemotEye III Mana gement Information Base (MIB), and second, the Manager must be configured to receive any traps the RemotEye III sends.

Importing the MIB File

The MIB file is contained on the included CD-R OM . This file describes the information t hat is attainable from a Toshiba UPS.

The Toshiba MIB file must be manually entered (imported or compiled) into the Manger database. For instruction on incorporating private MIB files into the Manager, consult the Manager Software documentation.

MIB Import Example

This example shows how to incorporate the Toshiba MIB into the Manager application HP OpenView Workgroup Node Manager. The software runs on the Windows platform.

Launch HP O penView Workgroup Node Manager. From the Cont rol pull do wn menu, click SNMP Manager → Manage Database → Select → (map to the MIB file,

ToshibaRMTI3.mib, on the included CDROM) → click ADD. Click “Close” to close the SNMP Manager Database.

Specifying Trap Receivers

To send traps to an NMS, the NMS must be designated as a trap receiver of the RemotEye III. See Trap Receiver Table section on page 34 for instruct ion on defining a trap receiver.

Configuring the Trap Receiver

The trap handler of a Manager application varies between software developers. For specific information about a trap handler, consult the Manager Software documentation.

Follow the following steps to setup tr a p receivers.

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1. Open RemotEye III on inte rnet bro wser and go to Re motEye III Management -> RemotEye III Control to check SNMP version

Figure 46: SNMP Version Menu

2. Go to RemotEye III Management -> SNMP TRAP Receivers and Become Administrator

RemotEye III User Manual – 62330-005 97

Figure 47: SNMP Trap Receivers Menu

3. Enter trap receiver IP address and select Trap Type as Toshiba or JEMA or IETF then set value.

Figure 48: SNMP Trap Type Menu

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Trap Example

Following shows an example of a t rap trigger by Battery Test Command as “Quick Test (10 Sec)”. Note: Battery Test feature not available for 4200FA/4300 Series UPS.

Figure 49: RemotEye III Trap Example

User will receive battery test in progress trap

Figure 50: SNMP Trap Exampl e

Note: If SNMP version is SNMPv1, SNMP tool must be SNMPv1 compatible.

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Toshiba RemotEye III User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual