Toshiba REMOTEYE II User Manual



RemotEye

User Manual

Document Number: 50024-008

November, 2005

II

About This Manual

This manual was written by the TOSHIBA Engineering and Marketing Groups. These
groups are tasked with providing technical documentation for the RemotEye II
system. Every effort has been made to provide accurate and concise information to
you, our customer.

This manual provides information on how to safely install, operate, and maintain your
RemotEye II system. This manual includes a section of general safety instructions that
describes the warning labels and symbols that are used throughout the manual. Read
the manual completely before installing, operating, or performing maintenance on this
equipment.

The information in this manual is subject to change without notice.

The Toshiba International Corporation shall not be liable for direct, indirect, special,
or consequential damages resulting from the use of the information contained within
this manual.

This manual is copyrighted. No part of this manual may be photocopied or reproduced
in any form without the prior written consent of the Toshiba International
Corporation.

TOSHIBA is a registered trademark of the TOSHIBA Corporation.

RemotEye is a registered trademark of the Toshiba International Corporation.

All other product or trade references appearing in this manual are registered
trademarks of their respective owners.

© Copyright 2005 Toshiba International Corporation.

All rights reserved.

2

Contacting TOSHIBA’s Customer Support Center

TOSHIBA’s Customer Support Center can be contacted to obtain help in resolving
any RemotEye II system problem that you may experience or to provide application
information.

The Support Center can be reached at 800-231-1412 (toll free) or 713-466-0277. The
center is open from 8 a.m. to 5 p.m. (CST), Monday through Friday.

You may also contact TOSHIBA by writing to:

TOSHIBA International Corporation

13131 West Little York Road

Houston, Texas 77041-9990.

For further information on TOSHIBA’s products and services, please visit our website

WWW.TIC.TOSHIBA.COM.

at

3

Important Notice

This user manual may not cover all of the variations in equipment, nor may it provide
information on every possible contingency concerning installation, operation, or
maintenance.

The contents of this manual shall not become a part of or modify any prior agreement,
commitment, or relationship between the customer and the TOSHIBA International
Corporation's UPS Division. The sales contract contains the entire obligation of the
TOSHIBA International Corporation's UPS Division. The warranty contained in the
contract between the parties is the sole warranty of the TOSHIBA International
Corporation's UPS Division, and any statements contained herein do not create new
warranties or modify the existing warranty.

Any electrical or mechanical modifications to this equipment without prior written
consent of the TOSHIBA International Corporation will void all warranties and may
void the UL/CUL listing or other safety certifications. Unauthorized modifications
may also result in equipment damage or personal injury.

When used on UPS supporting safety critical equipment, carefully analyze the impact
of allowing remote access of the UPS control features.

4

Table of Content

About This Manual ....................................................................................................... 2

Contacting TOSHIBA’s Customer Support Center...................................................... 3

Important Notice........................................................................................................... 4

General Safety Instructions .......................................................................................7

Important Safety Instructions...................................................................................10

Introduction................................................................................................................. 12

Package Contents ....................................................................................................13

RemotEye II Features ..............................................................................................15

Installation .................................................................................................................. 17

System Compatibility ............................................................................................... 17

Installing RemotEye II/Internal...............................................................................18

Installing RemotEye II/External ..............................................................................19

Making the Network Connection .............................................................................20

Configuration.............................................................................................................. 21

Preliminary Issues ...................................................................................................21

Configuring the RemotEye II via Terminal..............................................................23

Connecting to the RemotEye II via Terminal...........................................................24

RemotEye II Configuration Menu Navigation.........................................................26

Configuring the RemotEye II via Telnet ..................................................................42

Connecting to the RemotEye II via Telnet ...............................................................44

RemotEye II Telnet Menu Navigation......................................................................44

Configuring the RemotEye II via HTTP...................................................................45

Connecting to the RemotEye II via HTTP...............................................................47

RemotEye II Web Menu Navigation.........................................................................48

Configuring the Remoteye II via SNMP...................................................................84

Connecting to the RemotEye II via SNMP...............................................................95

MIB........................................................................................................................100

5

Toshiba RemotEye II Application Program.............................................................. 108

Toshiba RemotEye II Client Software....................................................................108

Auto Save-Log Software ........................................................................................123

Upgrade RemotEye II ............................................................................................128

Hardware Specifications ........................................................................................... 132

RemotEye II/Internal Hardware Specification ......................................................132

RemotEye II/External Hardware Specification......................................................135

Cables Definition...................................................................................................137

6

General Safety Instructions

DO NOT attempt to install, operate, maintain or dispose of this equipment until you
have read and understood all of the product safety information and directions that are
contained in this manual.

Safety Alert Symbol

The Safety Alert Symbol indicates that a potential personal injury hazard exists. The
symbol is comprised of an equilateral triangle enclosing an exclamation mark.

Listed below are the signal words that are used throughout this manual followed by
their descriptions and associated symbols. When the words DANGER, WARNING
and CAUTION are used in this manual they will be followed by important safety
information that must be carefully adhered to.

The word DANGER preceded by the safety alert symbol indicates that an imminently
hazardous situation exists that, if not avoided, will result in death or serious injury to
personnel.

The word WARNING in capital letters preceded by the safety alert symbol indicates
that a potentially hazardous situation exists that, if not avoided, could result in death
or serious injury to personnel.

SIGNAL WORDS

DANGER

7

WARNING

The word CAUTION or ATTENTION in capital letters preceded by the safety alert
symbol indicates that a potentially hazardous situation exists which, if not avoided,
may result in minor or moderate injury.

The word CAUTION in capital letters without the safety alert symbol indicates a
potentially hazardous situation exists which, if not avoided, may result in equipment
and property damage.

Special Symbols

To identify special hazards, other symbols may appear in conjunction with the
DANGER, WARNING and CAUTION signal words. These symbols indicate areas
that require special and/or strict adherence to the procedures to prevent serious injury
to personnel or death.

Electrical Hazard Symbol

CAUTION / ATTENTION

A symbol which indicates a hazard of injury from electrical shock or burn. It is
comprised of an equilateral triangle enclosing a lightning bolt.

Explosion Hazard Symbol

A symbol which indicates a hazard of injury from exploding parts. It is comprised of
an equilateral triangle enclosing an explosion image.

8

Equipment Warning Labels

DO NOT attempt to install, operate, maintain, or dispose of this equipment until you
have read and understood all of the product warnings and user directions that are
contained in this instruction manual.

DO NOT remove or cover any of the labels. If the labels are damaged or if additional
labels are required, contact your Toshiba representative for additional labels.

Labels attached to the equipment are there to provide useful information or to indicate
an imminently hazardous situation that may result in serious injury, severe property
and equipment damage, or death if the instructions are not followed.

9

Important Safety Instructions

This manual contains important instructions that should be followed during the
installation, maintenance, and operation of the UPS and its batteries to assure safe and
proper operation.

Turn off, lockout, and tagout all power sources before connecting the power wiring to
the equipment or when performing maintenance.

Unauthorized personnel should not service batteries.

Contact your nearest Toshiba authorized service center for battery replacement.

Qualified Personnel ONLY!

Qualified Personnel is one that has the skills and knowledge relating to the
construction, installation, operation, and maintenance of the electrical equipment and
has received safety training on the hazards involved (Refer to the latest edition of
NFPA 70E for additional safety requirements).

Qualified Personnel shall:

Have read the entire operation manual of the system being serviced.

Be trained and authorized to safely energize, de-energize, ground, lockout and tag
circuits and equipment, and clear faults in accordance with established safety
practices.

Be trained in the proper care and use of protective equipment such as safety shoes,
rubber gloves, hard hats, safety glasses, face shields, flash clothing, etc., in
accordance with established safety practices.

Be trained in rendering first aid.

Be knowledgeable of batteries and the required handling and maintenance
precautions.

10

WARNING

Misuse of this equipment could result in injury and equipment damage. In no event
will Toshiba Corporation be responsible or liable for either indirect or consequential
damage or injury that may result from the misuse of this equipment.

Installation Precautions

Install the unit in a well-ventilated location; allow at least 10 cm (4 inches) on all
sides for air ventilation and for maintenance.

Install the unit in a stable level and upright position that is free of excessive vibration.

Install the unit where the ambient temperature is within the specified range.

Do not install the unit in areas that are subject to high humidity.

Do not install the unit in areas that allow exposure to direct sunlight.

Do not install the unit in areas that allow exposure to high levels of airborne dust,
metal particles, or flammable gases.

Do not install the unit in areas near sources of electrical noise. Ensuring a proper earth
ground will reduce the effects of electrical noise and will reduce the potential for
electrical shock.

CAUTION

Do not install the unit in areas that would allow fluids or any foreign object to get
inside the unit.

For further information on workplace safety visit www.osha.gov.

11

Introduction

Congratulations on the purchase of your new Toshiba Uninterruptible Power Supply
(UPS) system management tool: the RemotEye II! The RemotEye II supplies a
10/100 base-T network card that allows network administrators to monitor and control
Toshiba UPS systems remotely via Simple Network Management Protocol (SNMP)
and Hypertext Transfer Protocol (HTTP) methods.

This user manual describes the configuration and operation of the RemotEye II. The
RemotEye II is available as a circuit board that is inserted into the option slot of the
UPS or as an external device that connects to the UPS via a provided cable.

The RemotEye II/Internal is designed for the Toshiba UPS that has the option slot.
The circuit board is connected to the UPS via the RemotEye II/Internal card edge
connector.

The RemotEye II/External is designed primarily for use with the Toshiba UPS that
does not have the extension option slot, but it may also be used in a UPS system that
has an extension option slot. The RemotEye II/External communicates with the UPS
via a provided cable.

12

Package Contents

Listed below are the items included in the RemotEye II/Internal and RemotEye
II/External packages.

RemotEye II/Internal Contents

The RemotEye II/Internal printed circuit board and bracket for securing the board
within the UPS extension slot.

A CD-ROM containing the following:

Toshiba.mib, the Toshiba version 1.2 MIB file (RFC1628-compatible),

Tupgrade.exe, the RemotEye II upgrade utility,

Tsb3xx.bin, the Current RemotEye II image file,

Window.exe, Toshiba RemotEye II Client Software installation file for Window,

Unix.exe, Toshiba RemotEye II Client Software installation file for UNIX OS, and

RemotEye II User Manual in PDF format.

PC cable, a DB9 female to RJ45 cable (Workstation COM port to RemotEye
II/Internal COM port).

The RemotEye II User Manual.

13

RemotEye II/External Contents

The RemotEye II/External device.

A power adapter.

A CD-ROM containing the following:

Toshiba.mib, the Toshiba version 1.2 MIB file (RFC1628-compatible),

Tupgrade.exe, the RemotEye II upgrade utility,

Tsb3xx.bin, the Current RemotEye II image file,

Window.exe, Toshiba RemotEye II Client Software installation file for Window,

Unix.exe, Toshiba RemotEye II Client Software installation file for UNIX OS, and

RemotEye II User Manual in PDF format.

PC cable, a DB9 female to RJ45 cable (Workstation COM port to RemotEye
II/External PC port).

UPS cable, a DB9 male to RJ45 cable (Toshiba UPS RS232 port to RemotEye
II/External UPS port).

The RemotEye II User Manual.

14

RemotEye II Features

Included in the RemotEye II are several support options for managing
Toshiba UPS.

BOOTP/DHCP Requests

The RemotEye II can automatically retrieve its network identity from a network server
using the Boot Protocol (BOOTP) or Dynamic Host Configuration (DHCP) automatic
configuration technique.

HTTP Web Access

Web access includes Secure Sockets Layer (SSL) Configurations. This allows users
to access data from RemotEye publicly or privately using the web.

Telnet, Terminal Access

Telnet includes Secure Shell (SSH) protocol configuration.

SNMP Access

RemotEye II provides enhanced SNMP security with option of SNMPv3, default
protocol is SNMPv1. It is compatible with the United States Standard UPS MIB,
RFC1628 and also with Japanese Standard UPS MIB.

Additional features of the RemotEye II include:

Real-Time Clock

The RemotEye II contains its own RTC. This clock is used for time-stamping of its
data log and for executing any scheduled events.

UPS Event Notification

RemotEye II sends out notification of UPS events via Email, SNMP Traps and Java
Applets.

Graphic User Interface (GUI)

User-friendly GUI for web pages and Java applets

Power Quality Monitor

Java applets provide on-screen visual indication of power quality through dynamic
graphics.

Versatile Remote UPS Management

Allows monitoring of the UPS via SNMP and HTTP communication. Also provides
Java monitoring applets accessible through an internet browser.

Versatile UPS Configuration

RemotEye II has the ability to set the UPS parameters from any SNMP management
station or through internet web browsers using HTTP forms and objects.

15

Data Log Retention

RemotEye II stores history file containing UPS power events, power quality, UPS
status, and battery condition in non-volatile memory.

Automatic UPS Shutdown

The Toshiba RemotEye II Client Software provides unattended and on-demand UPS
shutdown; either pre-programmed by the administrator or when the UPS reports a low
battery condition.

RemotEye II also supports the following external applications:

Network Upgrade

Tupgrade.exe, a network upgrade utility, allows user to upgrade to a newer version of
the RemotEye.

Auto Save Log

This utility allows users to save logs from several RemotEye(s) at the same time to a
same or different computer.

Client Shutdown

The Toshiba RemotEye II Client Software can broadcast system failure messages via
an IP (Internet Protocol) packet and perform unattended shutdown of multiple servers
operating under a variety of platforms.

Environmental Monitoring Device (EMD) (Optional)

EMD allows monitoring of the environment temperature and humidity. Also provides
2 contact closures.

16

Installation

System Compatibility

The RemotEye II is supported by workstations using the following operating systems:

Windows 95/98/NT/2000/XP,

Macintosh, and

Unix.

The RemotEye II supports the following Toshiba UPS system families:

1000 Series

1400 S(E) (Plus), 1400 XL Plus, 1400 Super XL Plus Series,

1500 (Plus) Series,

1600 (Plus) Series,

1700 (Plus) Series,

4200 (Plus) Series, and

G8000 Series.

17

Installing RemotEye II/Internal

Follow these steps to install the RemotEye II/Internal card.

1. Turn the UPS off using the proper shutdown procedure as explained in the

UPS manual.

2. Slide the RemotEye II/Internal printed circuit board into the extension option

slot of the UPS.

3. Secure the printed circuit board using the UPS supplied screws.(See Figure

1: RemotEye II/Internal)

18

Figure 1: RemotEye II/Internal

Installing RemotEye II/External

Follow these steps to install the RemotEye II/External device.

1. Insert the power adapter cable of the RemotEye II into the 12 VDC power

receptacle of the RemotEye II device.

2. Plug the RemotEye II power adapter into a 120/220 VAC power source. For

best results, be sure outlet is powered by a Toshiba UPS.

3. Connect the UPS cable from the RS232 serial port of the Toshiba UPS to the

RemotEye II/External UPS port.(See Figure 2: RemotEye II/External)

Figure 2: RemotEye II/External

19

Making the Network Connection

Each Ethernet network is different. Therefore, the following steps should be used as
an outline for connecting the RemotEye II to a network:

1. Connect one end of a Category 5 cable to the NETWORK RJ45 receptacle of

RemotEye II.

2. Connect the other end of the Category 5 cable to a designated network switch

or hub. A network administrator will allocate an available port.

3. Verify a network link has been established. On RemotEye II/External,

confirm Traffic LED on RemotEye II is illuminated. On RemotEye
II/Internal, confirm the leftmost, green LED is illuminated.

20

Configuration

RemotEye II must be configured for proper operation on its network. The RemotEye
II offers three convenient methods for configuration.

Preliminary Issues

RemotEye II is a network device. Several items should be considered prior to
communicating with RemotEye II over the network. The following sections cover
important topics when placing a device on an Ethernet network.

MAC Address

The Media Access Control (MAC) address is an identification number which uniquely
identifies each Ethernet device on a network. The MAC address (sometimes called
the physical address) is made up of 6 hexadecimal bytes.

A label marked with the MAC address is included with each RemotEye II. This label
is affixed to the bottom of every RemotEye II /External, and this label is affixed to the
top of every RemotEye II /Internal printed circuit board.

For each RemotEye II, the MAC address is created using the following format: 00 E0
D8 LL MM NN. The first half of this code, 00 E0 D8, identifies the manufacturer of
the Ethernet board. Since every RemotEye II is produced by the same manufacturer,
these 3 hexadecimal bytes remain constant. The LL MM NN characters identify the
serial number of the device in hexadecimal form. The serial number is unique for
each RemotEye II device.

21

Default IP Address

The RemotEye II is initially configured with a default Internet Protocol (IP) address.
By default, the 4 bytes composing the default IP address are derived from the MAC
address in the following way:

172.18.xxx.yyy where xxx is the decimal value of the MM MAC address byte and
yyy is the decimal value of the NN MAC address byte.

Example: A RemotEye II MAC address of 00 E0 D8 0C 01 3F would have a default
IP address of 172.18.1.63.

This places RemotEye II on a 172.18.0.0 IP network.

Default Network Mask

The RemotEye II is initially configured with a default Network Mask. This default
value is always: 255.255.0.0. This places RemotEye II on a Class B network.

Default Gateway

The RemotEye II is initially configured with a Gateway address of 0.0.0.0. This value
indicates RemotEye II will not attempt to use a gateway when transmitting.

22

Configuring the RemotEye II via Terminal

The RemotEye II can be configured by directly connecting to the device.

Hardware Setup

Direct configuration is accomplished through the provided cable. Follow these steps
to setup the hardware for direct RemotEye II configuration:

Connect the DB9 female end of the PC cable to the terminal or workstation COM
port.

Connect the RJ45 end of the PC cable to the PC port of RemotEye II/External or the
COM port of the RemotEye II/Internal.

Software Setup

The direct configuration is accomplished by using the RS232 communication
protocol. The direct communication can be performed from a workstation running
Terminal Emulator Software (TES)

23

Connecting to the RemotEye II via Terminal

A direct configuration session can easily be established once the hardware and
software are properly set up. Follow these steps to begin configuration:

Terminal Emulator Example

To configure the RemotEye II from a Windows platform, use Hyperterminal.
Hyperterminal is a standard terminal emulator packaged with any Windows operating
system. Launch the Hyperterminal program by navigating to Start Programs
Accessories Hyperterminal Hyperterminal, and follow the prompts.

Enter a name and select an icon for the application at the Connection Dialog box.

Select a direct connection to an appropriate com port listed in the pull-down menu.

Ensure that the Properties dialog box is setup according to preceding .

Baud Rate — 9600

Data Bits — 8

Parity — None

Stop Bits — 1

Flow Control —- None

Press [Enter] and the RemotEye II version and Password field will be displayed (see

Figure 3: Console Login Screen).

Enter the password (default is “public”) and press [Enter] to display the RemotEye II
Main Menu.

+====================================================================+
| [ TIC RemotEye II Login Menu ] |
+====================================================================+
Enter Password: ******

Figure 3: Console Login Screen

24

The seven options provided in the RemotEye II Main Menu provide access to all
system RemotEye II configuration parameters. These options (see the Main Menu

Description on Figure 4: Console Main Menu) and their submenus are discussed in

more detail in the next section.

+====================================================================+
| [ TIC RemotEye II Main Menu ] |
+====================================================================+

1. TIC RemotEye Configuration

2. SNMP Communities

3. SNMPV3 USM Table

4. Trap Receiver Table

5. Reset Configuration To Default

6. Save and Exit

7. Save and Restart Agent

Please Enter Your Choice =>

Figure 4: Console Main Menu

25

RemotEye II Configuration Menu Navigation

The main menu of the RemotEye II provides access to configuration parameters. The
table below (table 1) provides an overview of the entire menu structure. When
navigating through these menus, all alpha-numeric characters are acceptable and are
case-sensitive.

RemotEye II Main Menu

(1) System Group RemotEye II Agent Version (1) Toshiba RemotEye

II Configuration
(1) IP Address

(2) Gateway Address
(3) Network Mask
(4) System Date and Time
(0) Return to Previous Menu
(2) Control Group (1) HTTP Login Username
(2) Community Read-On1y
(3) Community Read/Write
(4) BOOTP/DHCP Control
(5) Telnet Control

(6) Network Upgrade Control

(7) HTTP Security Control

(8) SNMP Version Control

(0) Return to Previous Menu
(3) Parameter Group (1) System Contact
(2) System Name (CID)
(3) System Location
(4) Poll Rate

(0) Return to Previous Menu

(4) Email Group (1) Mail Server

(2) User Account

(3) User Password

(4) Domain Name

(5) DNS IP Address

(6) Daily Status Report

Ethernet Address

26

(7) Mail Receivers

(8) Test Email Configuration

(0) Return to Previous Menu
(4) EMD Group (1) Temperature Group

(2) Humidity Group

(3) Alarm-1 Group

(4) Alarm-2 Group

(5) Devide Status

(0) Return to Previous Menu

(2) SNMP Communities (1) Modify Table Entry

(2) Reset to Default Setting

(0) Return to Previous Menu

(3) SNMPV3 USM Table (1) Modify Table Entry

(2) Reset to Default Setting

(0) Return to Previous Menu

(4) Trap Receiver Table (1) Modify Table Entry

(2) Reset to Default Setting

(0) Return to Previous Menu

(5) Reset Configuration to Default

(6) Save and Exit

(7) Save and Restart Agent

Table 1: Menu Map for RemotEye II Console

27

Main Menu Description

The Main Menu of the RemotEye II consists of the following options (see Figure 5:
Console Main Menu Description):

1. Toshiba RemotEye II Configuration

2. SNMP Communities

3. SNMPv3 USM Table

4. Trap Receiver Table

5. Reset Configuration to Default.

6. Save and Exit.

7. Save and Restart Agent.

Press the number of the associated selection and press Enter.

+====================================================================+
| [ TIC RemotEye II Main Menu ] |
+====================================================================+

1. TIC RemotEye II Configuration

2. SNMP Communities

3. SNMPV3 USM Table

4. Trap Receiver Table

5. Reset Configuration To Default

6. Save and Exit

7. Save and Restart Agent

Please Enter Your Choice =>

28

Figure 5: Console Main Menu Description

Toshiba RemotEye II Configuration

Main Menu (1)Toshiba RemotEye II Configuration (see Figure 6: Console
Configuration Menu Description).

The Toshiba RemotEye II Configuration option provides access to the following
system settings:

1. System Group

2. Control Group

3. Parameter Group

4. Email Group

5. EMD Group

0. Return to Previous Menu

+==================================================================+
| [ TIC RemotEye II Configuration Menu ] |
+==================================================================+

1. System Group

2. Control Group

3. Parameter Group

4. Email Group

5. EMD Group

0. Return to previous menu

Please Enter Your Choice =>

Figure 6: Console Configuration Menu Description

29

System Group

Main Menu Toshiba RemotEye II Configuration (1)System Group (see Figure 7:
Console System Group Menu Description).

The System Group provides access to the system settings listed below. The settings
may be viewed or changed from this screen. When using the Dynamic Host
Configuration Protocol (DHCP), items 1 – 3 will be retrieved automatically.

1. IP Address — RemotEye II IP address.

2. Gateway Address — The gateway IP address (if a router is necessary).

3. Network Mask — The network mask for the RemotEye II network.

4. Date and Time — The RemotEye II date in the MM/DD/YYYY format The

RemotEye II time in the HH:MM:SS format. RemotEye II supports the
Network Time Protocol (NTP) and NTP Time Zone features. These two
features enable the UPS to synchronize its date and time with a NTP server
and with the options of daylight saving time control. (see Figure 8: Date &
Time Menu Description).

0. Return to Previous Menu.

+====================================================================+
| [ System Group Menu ] |
+====================================================================+
RemotEye II Agent Version : TIC RemotEye II v3.00
Ethernet address : 00 E0 D8 08 80 0D

1. Ip Address : 172.18.1.63

2. Gateway Address : 172.18.1.1

3. Network Mask : 255.255.240.0

4. Date and Time

0. Return to previous menu

Please Enter Your Choice =>

30

Figure 7: Console System Group Menu Description

+=================================================================+
| [ Date and Time Menu ] |
+=================================================================+

1. System Date (dd/mm/yyyy) : 09/24/2005

2. System Time (hh:mm:ss) : 12:22:21

3. NTP Server : 0.0.0.0

4. NTP Time Zone : -06:00

5. Daylight Saving Time Control : Enabled

6. NTP Control : Enabled

0. Return to previous menu

Please Enter Your Choice =>

Figure 8: Date & Time Menu Description

31

Control Group

Main Menu Toshiba RemotEye II Configuration  (2)Control Group (see Figure
9: Console Control Group Menu Description on page 33)

The Control Group menu provides access to the system settings listed below. The
settings may be viewed and changed from this screen.

1. HTTP Login User Name — The login user name grants write access from a

web browser (the default setting is TOSHIBA).

2. Community Read-Only — This common community name provides read-

only access to devices within this community. (The default setting is public.)

3. Community Read/Write — This common community name provides read

and write access to devices within this community. (The default setting is
public.) This value is equivalent to the terminal/telnet login password.

4. BOOTP/DHCP Control — This parameter is used to enable or disable the

BOOTP/ DHCP requests from RemotEye II. (The default setting is
Enabled).

5. Telnet Control — This parameter is used to enable or disable remote

RemotEye II configuration through telnet applications. (The default setting
is Enabled).

6. Network Upgrade Control — This parameter is used to enable or disable the

Trivial File Transfer Protocol image upgrade. When disabled, RemotEye II
will block any attempts to upgrade. ( The default setting is Disabled.)

7. HTTP Security Control — This parameter is used to enable or disable the

web password protection feature. When enabled, a password is required to
access RemotEye II through the web, and write privileges are automatically
assumed. When disabled, any machine can access RemotEye II over the
web, but a password is required prior to assuming write privileges. (The
default setting is Disabled.)

8. SNMP Version Control —This parameter is used to enable and disable the

Simple Network Management Protocol security level. When enable,
administrators has the options to set for SNMPv1 or SNMPv3.

9. Return to Previous Menu

32

+====================================================================+
| [ Control Group Menu ] |
+====================================================================+

1. HTTP Login Username : TOSHIBA

2. Community Read-Only : public

3. Community Read/Write : *

4. BOOTP/DHCP Control : Enabled

5. Telnet Control : Enabled

6. TFTP Upgrade Control : Disabled

7. HTTP Security Control : Disabled

8. SNMP Version Control : Disabled

0. Return to previous menu

Please Enter Your Choice =>

Figure 9: Console Control Group Menu Description

33

Parameter Group

Main Menu Toshiba RemotEye II Configuration (3)Parameter Group (see Figure
10: Console Parameter Group Menu Description)

The Parameter Group provides access to the system settings listed below. The settings
may be viewed or changed from this screen.

1. System Contact — The RemotEye II system administrator. (The default

setting is TIC Local Technical Support.)

2. System Name — The alias of the RemotEye II. This string serves as the

RemotEye II Client Identifier (CID) in DHCP systems.

3. System location — The RemotEye II physical location.

4. Poll Rate — The polling rate in seconds. This determines how frequently

RemotEye II updates its data from the Toshiba UPS. (The default setting is

5.)

0. Return to previous menu.

+====================================================================+
| [ Parameter Group Menu ] |
+====================================================================+

1. System Contact : TIC Local Technical Support

2. System Name : RemotEye II

3. System Location :

4. Poll Rate : 5

0. Return to previous menu

Please Enter Your Choice =>

34

Figure 10: Console Parameter Group Menu Description

Email Group

Main Menu  (1)Toshiba RemotEye II Configuration  (4)Email Group (see Figure
9: Console Control Group Menu Description on page 36)

The Email Group menu provides access to the system settings listed below. The
settings may be viewed and changed from this screen.

1. Mail Server — The Simple Mail Transfer Protocol (SMTP) mail server IP

address. If a hostname is used, such as smtp.tic.toshiba.com, the Domain
Name Server (DNS) IP address is required on setting #4.

2. User Account — The user account login name for the SMTP mail server.

3. User Password — The user account password for the SMTP mail server.

Note: Not all servers require login name and password, please check with SMTP
administrator.

4. Domain Name — The domain Name of the mail server.

5. DNS IP Address — Domain Name Server IP address is required if a

hostname is used for Mail Server. Otherwise, this field can be 0.0.0.0.

6. Daily Status Report — This parameter is used to set the time to send

RemotEye II daily status report

7. Mail Receivers — RemotEye II sends email notification to four recipients.

The recipients include users who use Short Message System (SMS) in Email
address format, such as [e-mail]

Mail Account — This parameter is used to enter the recipients’ email Address

Mail Type

1. None – Disable option to send email to recipients.

2. Events – Current events will be sent to recipients

3. Daily Status – Daily History log and Events log will be sent to the email recipients
at the designated time.

4. Events with Status – Current events, History log and Events log will be sent to
email recipients when events occurred.

8. Test Email Configuration — This parameter is used to perform instant email

test. If instant email is not received after the test, please check the
configuration.

35

+===================================================================+
| [ Email Group Menu ] |
+===================================================================+

1. Mail Server :

2. User Account :

3. User Password : *

4. Domain Name : 0

5. DNS IP Address : 0.0.0.0

6. Daily Status Report : 00:00

7. Mail Receivers

8. Test Email Configuration

0. Return to previous menu
Please Enter Your Choice =>

Figure 11: Console Email Group Menu Description

36

EMD Group

Main Menu Toshiba RemotEye II Configuration  (5)EMD Group (see on page)

The EMD Group menu provides access to the system settings listed below. The
settings may be viewed and changed from this screen.

Temperature Group — The Temperature Group provides the options to setup the low
and high warning and critical points. Users also have the options to setup the
hysteresis and calibration offset from this group.

Humidity Group — The Humidity Group provides the options to setup the low and
high warning and critical points. Users also have the options to setup the hysteresis
and calibration offset from this group..

Alarm-1 Group — The Alarm-1 Group provides the option to setup this dry contact
as normal close, normal open, high active, low active and disabled.

Alarm-2 Group — The Alarm-2 Group provides the option to setup this dry contact as
normal close, normal open, high active, low active and disabled.

Device Status — The Device Status provides the options of disabled and auto. Auto
will enable the RemotEye II to auto detect the EMD that connected to it PC port.

+================================================================+
| [ EMD Group Menu ] |
+================================================================+

1. Temprature Group

2. Humidity Group

3. Alarm-1 Group

4. Alarm-2 Group

5. Device Status : Auto

0. Return to previous menu

Please Enter Your Choice =>

Figure 12: Console EMD Group Menu Description

37

SNMP Communities

Main Menu (2)SNMP Communities (see Figure 13: SNMP Communities
Description).

The SNMP Communities lists the status and configuration of access rights that are
currently granted and the applicable level of access. The entries in this table are
largely responsible restricting SNMP communication with RemotEye II.

The configuration of the SNMP communities shall be as follows:

IP Address: IP address of the NMS

Community String: NMS Get/Set Community String

(Please refer to SNMP Get/Set Criteria on page 95 for a more detailed explanation on
Get/Set.)

Access: Select Access Type:

1. Read Only

2. Read/Write

3. NoAccess

+====================================================================+
| IP Address Community String Access |
+====================================================================+
[1] 0.0.0.0 * No Access
[2] 0.0.0.0 * No Access
[3] 0.0.0.0 * No Access
[4] 0.0.0.0 * No Access
[5] 0.0.0.0 * No Access
[6] 0.0.0.0 * No Access
[7] 0.0.0.0 * No Access
[8] 0.0.0.0 * No Access

COMMANDS -

1. Modify - Modify an entry of table

2. Reset - Reset an entry to default from table

0. Return to previous menu

Please Enter Your Choice =>

38

Figure 13: SNMP Communities Description

SNMPv3 USM Table

Main Menu (3)SNMPv3 USM Table (seeFigure 14: SNMPv3 USM Menu
Description).

The SNMPv3 USM Table lists the status and configuration of access rights that are
currently granted and the applicable level of access. The entries in this table are
largely responsible restricting SNMPv3 security with RemotEye II.

The configuration of the SNMPv3 USM table shall be as follows:

User Name: The User ID for the authorized individual.

Authentication Passowrd: The password string for the authorized individual.

Privacy Passowrd: The privacy password string for the authorized individual.

Security: The security level provides the following 3 options:

1. noAuthNoPriv – with no authentication and no privacy passwords

2. authNoPriv - with authentication password but no privacy password

3. authPriv – with no authentication password but with privacy password

Authentication format: The authentication format provides the following options:

1. HMAC-MD5

2. HMAC-SHA

Status Type: The status shows the authentication status, Ready or not being used.

+====================================================================+
| User Name Authentication. Password Privacy Password |
| Security Authentication Format Status Type |
+====================================================================+
[1]
noAuthNoPriv HMAC-MD5 Not Use
[2]
noAuthNoPriv HMAC-MD5 Not Use
[3]
noAuthNoPriv HMAC-MD5 Not Use
[4]
noAuthNoPriv HMAC-MD5 Not Use

COMMANDS -

1. Modify - Modify an entry of table

2. Reset - Reset an entry to default from table

0. Return to previous menu

Please Enter Your Choice =>

Figure 14: SNMPv3 USM Menu Description

39

Trap Receiver Table

Main Menu (3)Trap Receiver Parameters (see Figure 15: Console Trap Receiver
Table Description).

The Trap Receiver Table lists IP addresses of the administrative machines that have
been assigned to receive traps.

The configuration of the trap receivers shall be as follows:

IP Address: IP address of the NMS.

Community String: NMS community string.

Select Trap Type:

3. None

4. Toshiba Trap

5. JEMA Trap

Description: Description of the NMS.

+====================================================================+
| IP Address Community String Trap-Type Description |
+====================================================================+
[1] 0.0.0.0 *
[2] 0.0.0.0 *
[3] 0.0.0.0 *
[4] 0.0.0.0 *
[5] 0.0.0.0 *
[6] 0.0.0.0 *
[7] 0.0.0.0 *
[8] 0.0.0.0 *

1. Modify - Modify an entry of table

2. Reset - Reset an entry to default from table

0. Return to previous menu

Please Enter Your Choice =>

40

Figure 15: Console Trap Receiver Table Description

Reset Configuration to Default

Main Menu (4) Reset Configuration to Default.

Selecting this option restores all RemotEye II card settings to its original default
values.

From the Main Menu, press 4 to access the Reset Configuration to the Original
Setting screen.

Save and Exit

Main Menu (5)Save and Exit.

When executed, the system saves the RemotEye II configuration and exits the
program. The new configuration takes effect immediately.

Save and Restart Agent

Main Menu (6) Save and Restart Agent.

When executed, the system saves the RemotEye II configuration and restarts the
RemotEye II.

41

Configuring the RemotEye II via Telnet

The RemotEye II can be configured by establishing a telnet session with the device.

Hardware Setup

Telnet configuration is accomplished through a network link. Follow these steps to
setup the hardware for telnet RemotEye II configuration:

Verify network cable connection to NETWORK port of RemotEye II.

Verify active link to LAN or Network.

For further information on the network connection, refer to Making the Network
Connection on page 20.

Software Setup

The telnet configuration is accomplished through a TCP/IP network connection. A
telnet connection can be established with RemotEye II by using any telnet application.
Follow these steps to setup the software for telnet RemotEye II configuration:

Verify workstation is loaded with Telnet application.

Verify a valid network path exists between the RemotEye II and the workstation. If
performing the telnet configuration from a workstation that is located on the same
network, then proceed to the next section to the section, Connecting to the RemotEye
II via Telnet on page 44, otherwise, continue with the next section Routing to the
RemotEye II on page 43.

42

Routing to the RemotEye II

If the workstation is not on the same network as the RemotEye II, the system may
require the addition of a network route. This is typically only necessary when
RemotEye II is using its default address.

Consult operating system documentation pertaining to the addition of network routes
for instruction.

Example Route Addition

Windows operating systems provide the command Route Add for adding network
routes.

Assume the default IP Address of the RemotEye II is 172.18.1.63, and assume the IP
Address of the workstation is 210.67.192.147. To add the appropriate network route
between these two devices, follow these steps:

Turn on the workstation, and setup the TCP/IP protocol (if necessary).

Enter the following command to add a routing condition:

Route add 172.18.1.63 210.67.192.147

See the Windows manual for further information on how to add a routing condition to
a workstation.

43

Connecting to the RemotEye II via Telnet

A telnet configuration session can be established once the hardware and software are
prepared. Follow these steps to begin configuration:

1. Type telnet followed by the IP address of RemotEye II at a Unix console or

a DOS prompt.

2. Press [Enter].

3. Key in the password (default is public) when prompted.

For more information on using telnet, please refer to telnet application Windows help
file or Unix man page.

The RemotEye II will only accept 2 telnet clients simultaneously. The telnet
connection will time-out after 60 seconds of inactivity.

RemotEye II Telnet Menu Navigation

The configuration menus for telnet configuration are identical to those presented by a
direct configuration session. Refer to page 26 for detailed guidance through
configuration menus of RemotEye II.

44

Configuring the RemotEye II via HTTP

The RemotEye II can be configured by opening a web session with the device.

Hardware Setup

Web configuration is accomplished through a network link. Follow these steps to
prepare the hardware for HTTP RemotEye II configuration:

1. Verify network cable connection to NETWORK port of RemotEye II.

2. Verify active link to LAN or Network.

3. For further information on the network connection, refer to Making the

Network Connection on page 20.

Software Setup

The web configuration is accomplished through a TCP/IP network connection. A web
connection can be established with RemotEye II by using any Internet Browser
application (for example, Netscape). Follow these steps to setup the software for
web-based RemotEye II configuration:

1. Verify workstation is loaded with web browser application.

2. Verify a valid network path exists between RemotEye II and the workstation.

If performing the web configuration from a workstation that is located on the
same network, then proceed to the next section; otherwise, refer back to the
section entitled Routing to the RemotEye II on page 43.

45

System Setup

To access the RemotEye II via the web, enter the IP address of the RemotEye II in the
URL field of the browser and press Enter. If unable to access the RemotEye II due to
a firewall, contact the network administrator for information on bypassing the firewall
of the LAN.

The HTTP Security Control setting may also affect the user’s ability to access the
RemotEye II. The HTTP Security Control setting may be set or viewed from: Main
Menu (1)TIC RemotEye II Configuration (2) Control Group  (7) HTTP
Security Control.

If the HTTP Security Control setting is Disabled, the user is granted read-only access.
If the HTTP Security Control is Enabled, any attempt to access RemotEye II pages
will be met with a request to enter a password. Once the password has been entered
in the user will be able to not only view the information, but make changes
accordingly. The password is the same as the Community Read/Write string (see Main
Menu (1)Toshiba RemotEye II Configuration (2) Control Group  (3)
Community Read/Write).

Once access to the RemotEye II is achieved, refer to this section for information on
how to use the web-based administration interface to monitor and maintain the
RemotEye II. This section also provides information on the built-in administrative
functions of the RemotEye II.

To prevent unauthorized users from configuring the RemotEye II via HTTP, the IP
address of the workstation must be entered in the RemotEye II SNMP Communities
with no access permissions (via RS232 or Telnet) or the SNMP/ HTTP Access
Control (via Web Browser) of the RemotEye II. Otherwise, the RemotEye II will
provide only read access to its parameters.

46

Connecting to the RemotEye II via HTTP

A web session can be established once the hardware and software have been prepared.
Follow these steps to begin configuration:

3. Launch the web browser.

4. Enter the URL for RemotEye II in the browser’s address field. For example,

http://172.18.1.63. The home page of the RemotEye II will be displayed
once a connection is established (see Figure 16: RemotEye II HTTP Page on
page 48).

Perform the following procedure to setup the RemotEye II using its provided web
configuration pages.

1. Select RemotEye II Management  RemotEye II Configuration to configure

RemotEye II.

2. Click the Become Super User button at the bottom of the screen. Enter

TOSHIBA as the login name and public as the password (case sensitive).
Non-DHCP users continue on to step b. DHCP users may skip steps b to d.

3. Enter the RemotEye II IP address.

4. Enter the RemotEye II Gateway address in the network.

5. Enter the RemotEye II Network Mask of the network.

6. Enter the IP address of the Primary Time Server and Secondary Time Server

in the network.

7. Click Set Value to save the settings.

8. Select RemotEye II Management Date and Time to set date and time.

9. Enter the appropriate date and time in the specified format.

10. Click Set Value to save the settings.

11. Select RemotEye II Management  RemotEye II Control to enable or

disable the network protocols.

47

Figure 16: RemotEye II HTTP Page

RemotEye II Web Menu Navigation

The RemotEye II home page is comprised of Six primary menus:

 UPS Monitoring,
 UPS Management
 Email Notification
 EMD Configuration,
 RemotEye II Management, and
 UPS History.

The six primary menus provide access to UPS and RemotEye monitoring and control
functions, and each is discussed in detail in the following sections.

48

UPS Monitoring

This menu allows the user to view the collected data from the UPS measurements.
The UPS measured parameters are listed below and are allowed only to be read.

UPS Comprehensive View

This page lists the UPS parameters. This page will refresh automatically at a user­defined rate. To change or view the refresh rate setting, select RemotEye II
Management - HTTP Page Refresh Rates.

UPS Mode

This field shows the present UPS system mode. These readings include: Other, None,
On-Line, Bypass, Battery, Testing, and Output Shutdown.

Input Voltage

This field shows the present UPS input voltage in VAC.

Output Voltage

This field shows the present UPS output voltage in VAC.

Output Load

This field shows the present UPS load in % of kVA.

Battery Capacity Remaining (option)

This field shows the present remaining battery capacity expressed as a percentage of
the battery's full capacity.

Battery Temperature (option)

This field shows the present UPS battery temperature in

o

C.

Input Frequency

This field shows the present UPS input frequency in Hz.

Output Frequency

This field shows the present UPS output frequency in Hz.

Date on RemotEye II

This field shows the RemotEye II date setting. This value is displayed in the
mm/dd/yyyy format.

Time on RemotEye II

This field shows the RemotEye II time setting. This value is displayed in the
hh:mm:ss 24-hour format (i.e. 8:30 p.m. is 20:30:00).

49

UPS Identification

This page allows the user to retrieve the UPS identification and revision information.

UPS Model

This field shows the model name of the UPS (i.e., 1600 Series 8kVA 240/208/120Vac
USA)to which RemotEye II is presently attached .

UPS Name

This field shows the administrator-configured name of the UPS. For configuration,
please refer to UPS Configuration menu.

UPS Firmware Revision

This field shows the revision of the UPS firmware.

UPS RemotEye II Agent Revision

This field shows the revision of RemotEye II.

UPS Manufacturer

This field shows the name of the UPS manufacturer.

UPS Attached Devices

This field shows the administrator configured description of the load devices that
attached to the UPS (e.g. computers, communication devices, etc). For configuration,
please refer to UPS Configuration menu.

UPS Serial Number

This field shows the UPS manufactured serial number for the UPS which RemotEye
II is presently attached.

50

Battery Parameters

This page provides the battery status and battery run-time information. This page will
refresh automatically at a user-defined rate. To change or view the refresh rate setting,
select RemotEye II Management - HTTP Page Refresh Rates.

Battery Status

This field shows the status of the UPS batteries. These readings include: Unknown,
Normal, Low, Depleted, Discharging, and Failure.

Elapsed Time On Battery Power

This field shows the elapsed time (in seconds) since the UPS switched to battery
power.

Battery Capacity Remaining (option)

This field shows the remaining battery capacity expressed as a percentage of full
capacity.

Battery Estimated Minutes Remaining (option)

This field shows the remaining minutes of the UPS to sustain the current load.

Battery Voltage

This field shows the battery voltage in VDC.

Battery Voltage Percent

This field shows the battery voltage in %.

Battery Current (option)

This field shows the present battery current in %.

Battery Temperature (option)

This field shows the internal UPS temperature expressed in

o

C.

Battery Last Replaced Date

This field shows the last replacement date of the UPS system's batteries. This value is
displayed in the dd/mm/yyyy format. When the UPS batteries are replaced, this value
should be adjusted accordingly by the service center.

Battery Life Remaining

This field shows the remaining battery life. The maximum battery lifetime is 5 years.
This shows the remaining battery lifetime in months.

Battery Rated Backup Time

This field allows the administrator to configure the estimated battery backup time (in
minutes) during power failure at 100% load. The default is 0 minutes.

51

Input Parameters

This page shows the UPS line voltage input readings. This page will refresh
automatically at a user-defined rate. To change or view the current refresh rate setting,
select RemotEye II Management - HTTP Page Refresh Rates..

Input Voltage

This field shows the UPS input voltage in VAC.

Max. Input Voltage During Last 60 Seconds

This field shows the maximum UPS input voltage during the last 60 seconds.

Min. Input Voltage During Last 60 Seconds

This field shows the minimum UPS input voltage during the last 60 seconds.

Input Current (option)

This field shows the present UPS input current in Amps.

Input Active Power (option)

This field shows the present UPS input active power in Watts.

Input Frequency

This field shows the UPS input frequency in Hz.

52

Output Parameters

This page shows the UPS output voltage source and readings. This page will refresh
automatically at a user-defined rate. To change or view the current refresh setting,
select RemotEye II Management - HTTP Page Refresh Rates..

Output Status

This field shows the status of the output. These readings include: Other, None, On­Line, Bypass, Battery and Output Shutdown.

Output Voltage

This field shows the UPS output voltage in VAC.

Output Load

This field shows the UPS load as a percentage of the maximum load setting.

Output Active Power

This field shows the present UPS output active power in Watts

Output Apparent Power

This field shows the present UPS apparent power in VA

Output Power Factor (option)

This field shows the present UPS power factor.

Output Frequency

This field shows the present UPS output frequency in Hz.

53

Alarm Table

This page provides past and active UPS alarm activity and descriptions. This page will
refresh automatically at a user-defined rate. To change or view the refresh rate setting,
select RemotEye II Management - HTTP Page Refresh Rates.

Number of Present Alarms

This field shows the number of active UPS alarms.

Lastest Alarm

This field shows the last recorded UPS alarm.

Alarm ID

This field shows the sequential number associated with the alarm; it indicates the
activation sequence of the alarms. This number will be reset after a RemotEye II
reboot.

Alarm Time

This field shows the RemotEye II alarm time stamp. This value is displayed in the
hh:mm mm/dd/yyyy format.

Note: The time depends on the RemotEye II clock setting.

Alarm Description

This field shows the UPS alarm description. Please refer .Table 2: UPS Alarm Table
for detail description.

54

Connected Client Table

This page lists the protected registered clients of the RemotEye II that are running
during the execution of the RemotEye II Shutdown application. This page will refresh
automatically at a user-defined rate. To change or view the current refresh rate setting,
select RemotEye II Management - HTTP Page Refresh Rates.

Connected Client Number

This field shows the total number of RemotEye II clients running the RemotEye II
Shutdown Application that are presently registered with the RemotEye II

Index

This field shows the serialized index numbers of the RemotEye II registered clients
that are running during the execution of the RemotEye II Shutdown application.

IP Address

This field shows the IP addresses of the registered clients of the RemotEye II.

Client Name

This field shows the computer names of the registered clients of the RemotEye II.

Connected Time

This field shows the connection duration of the registered clients of the RemotEye II.

Shutdown Delay

This field shows the shutdown delay of the RemotEye II registered client machines.

55

UPS Management

This menu contains the control parameters of the UPS system that is connected to the
RemotEye II.

UPS Configuration

This page shows the input and output electrical parameters and the thermal parameters
of the UPS.

UPS Name

This field shows the specific name to identify a particular UPS.

UPS Attached Devices

This field allows the administrator to assign a description of load devices that attached
to the UPS or to view the current setting.

Input Voltage

This field allows the administrator to configure the input voltage or to view the
current setting.

Note: The administrator must change this field to 208V if 208V is used for the input.

Input Frequency

This field allows the user to view the expected input frequency for the UPS.

Output Voltage

This field allows the user to view the expected output frequency for the UPS.

Output Frequency

This field allows the user to view the expected output frequency for the UPS.

Output VA Rating

This field allows the user to view the maximum output VA rating, defined as the
maximum output voltage multiplied by the maximum output current of the UPS.

Output Power Rating

This field allows the user to view the maximum output power rating expressed in
Watts.

Battery Model

This field allows the administrator to configure the model of batteries in the UPS
system.

56

Number of Batteries in Series

This field allows the administrator to configure the total number of batteries in series
of the UPS system.

Number of Batteries in Parallel

This field allows the administrator to configure the total number of batteries in parallel
of the UPS system.

Battery Rated Backup Time

This field allows the administrator to configure the estimated battery backup time (in
minutes) during power failure at 100% load.

UPS Control

This page lists the automatic switching and shutdown parameters.

UPS Output Shutdown Delay

This field allows the user to configure or view the delay (in seconds) of the UPS
switching from the Run (Inverter) mode to the Output Shutdown mode after receiving
the Output Shutdown command. The UPS output shutdown delay time count down
will be synchronized with the output shutdown delay time setting in the RemotEye II
Shutdown Service program for all connected clients. To avoid improper output
shutdown of the clients, the UPS output shutdown delay time setting in the RemotEye
II should always be greater than the RemotEye II Shutdown Service program's
shutdown delay setting. Please refer to RemotEye II manual for instruction on how to
setup RemotEye II Shutdown Service.

Set UPS to Output Shutdown Mode after Delay (option)

This option switches the UPS from the Run (Inverter) mode to the Output Shutdown
mode.

UPS Run (Inverter) Mode Delay

This field allows the administrator to configure or view the duration (in minutes) of
the UPS switching from the Output Shutdown mode to the Run (Inverter) mode after
receiving the Run (Inverter) command.

Set UPS to Run (Inverter) Mode after Delay (option)

This option switches the UPS from Output Shutdown mode to the Run (Inverter)
mode.

Set UPS to Run (Inverter) Mode AND Cancel Any Impending Shutdown
(option)

This option cancels any impending shutdown to the UPS and set the UPS to Run
(Inverter) mode.

57

Switch UPS between Stop (Bypass) Mode and Run (Inverter) Mode (option)

This option switches the UPS between the Run (Inverter) mode and the Bypass or
Stop mode.

UPS Auto Start after Input Power Recovery Control

This field allows the administrator to enable or to disable the auto start feature of the
UPS. Enabled, this control will switch the UPS system to Run (Inverter) after power
recovery from power failure.

UPS Auto Retransfer Control (option)

This field allows the administrator to enable or to disable the auto retransfer feature of
the UPS. Enabled, this control will switch the UPS system to Run (Inverter) after UPS
recovered from fault alarms.

UPS Cold Start Control (option)

This field allows the administrator to enable or to disable the Cold Start feature of the
UPS. Enabled, this control, allows the administrator to start up using battery power
when no input AC is available.

UPS Load Shed Control (option)

This field allows the administrator to enable or to disable the load shed feature of the
UPS. When enabled, the UPS load shed level is reached, the UPS will shutdown the
low priority load, to conserve power for more critical load.

UPS Load Shed Level (%) (option)

This field allows the administrator to set the level of load shed. When the level is
reached and load shed control is enabled, UPS will shutdown the low priority load, to
conserve power for more critical load.

UPS Shed Relay off Delay (secs) (option)

This field allows the administrator to set the delay in seconds for the low priority load
shutdown.

UPS Fan Speed (option)

The fans in the 1700 Series will operate at any of four different speeds depending on
the environment and system conditions. In the first stage the fans are off. As the load
and or the ambient temperature increase the fans will subsequently go to low, medium
or high speed as required.

58

UPS Battery Test

This menu allows the administrator to select the battery mode. The available menu
options will be a function of the UPS type.

Last Test Start Time

This field shows the start time of the last battery test. This value is displayed in the
hh:mm:ss 24-hour format (i.e., 8:30 p.m. is 20:30:00).

Last Test Elapsed Time

This field shows the elapsed time (in seconds) of the last battery test.

Last Test Results

This field shows the test results of the last battery test.

Battery Test Command

None : No action

Quick Test (10 sec) : Perform battery test for ten seconds.

Cancel Test : Cancel the battery test (not more than 1 minute).

Clear Test Results : Clear the last battery test data recorded by the RemotEye II.

59

UPS Battery Test Schedule

This page provides information on the battery test schedule.

Index

This field shows the battery test schedule.

Test Day

This field allows the administrator to set the day of the week that the battery test is to
be performed or to view the current setting.

Test Time

This field allows the administrator to set the time that the battery test is to be
performed or to view the current setting. This value is displayed in the in hh:mm
format.

Action

This field shows the battery test type options.

Available options are:

None - No action.

Quick Test (10 sec) - Quick test for 10 seconds.

60

UPS Shutdown Events

This page allows the administrator to modify the output shutdown parameters.
Refer to the RemotEye II Manual for details on the output shutdown sequence.

UPS Event

This field shows the event that to which is assigned a shutdown action

Action

This field allows the administrator to set a course of action to be taken in the event of
a fault.

Available actions are:

Disabled - Action is disabled; no action will be taken.

Client Warning - A warning message will be broadcast to the connected clients.

Client Shutdown - A warning message will be broadcast and the shutdown command
will be sent to the connected clients.

UPS Output Shutdown - A warning message will be broadcast, the output shutdown
command will be sent to the connected clients, and the UPS will be set to output
shutdown

Shutdown Delay (min)

This field allows the administrator to set the delay (in minutes) of the output shutdown
message broadcast or to view the current setting.

Broadcast Notification Interval (secs)

This field allows the administrator to set the broadcast interval (in seconds) of the
warning message or to view the current setting.

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Different Events

Input Power Failure

This field shows the action taken upon detection of an input power failure. Default:
Warning.

Battery Low

This field shows the action taken upon detection of a battery low condition. Default:
Warning

UPS Overload

This field shows the action taken upon detection of a UPS Overload condition:
Default: Warning. The UPS Overload setting may be viewed from the UPS
Configuration menu.

UPS Over Temperature

This field shows the action taken upon detection of a UPS over temperature condition.
Default: Warning

Recurring On/Off Schedule

This field shows the programmed Recurring On/Off Schedule setting. Default:
Disabled.

Non-Recurring On/Off Schedule

This field shows the programmed Non-Recurring On/Off Schedule setting. Default:
Disabled.

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Recurring On/Off Schedule (option)

This page allows the administrator to create a recurring UPS shutdown or restart
schedule. Ensure that the Recurring On/Off Schedule option is enabled in the UPS
Shutdown menu.

Event Index

This field shows the reference number for the shutdown or restart event.

Output Shutdown & Restart Day

This field allows the administrator to set the day of the week to output shutdown &
restart the UPS, or to view the current setting. The schedules are configured in the
same-day format.

Output Shutdown Time

This field allows the administrator to configure the UPS to output shutdown, or to
view the current settings. This value is displayed in the hh:mm:ss 24-hour format (i.e.,
8:30 p.m. is 20:30:00).

Restart Time

This field allows the administrator to configure the restart time of the UPS or to view
the current settings. This value is displayed in the hh:mm:ss 24-hour format (i.e., 8:30
p.m. is 20:30:00).

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Non-Recurring On/Off Schedule (option)

This page allows the administrator to set the output shutdown/restart schedule for the
UPS.

Event Index

This field shows the reference number for the output shutdown/restart event.

Output Shutdown Date

This field allows the administrator to configure the specific date of the UPS output
shutdown or to view the current setting.

Output Shutdown Time

This field allows the administrator to set the UPS shutdown time. This value is
displayed in the hh:mm:ss 24-hour format (i.e. 8:30 p.m. is 20:30:00).

Restart Date

This field allows the administrator to configure the UPS restart date or to view the
current setting.

Restart Time

This field allows the administrator to configure the restart time of the UPS or to view
the current setting. This value is displayed in the hh:mm:ss 24-hour format (i.e. 8:30
p.m. is 20:30:00).

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Email Notification

This page allows the administrator to set the RemotEye II email notification
configuration parameters.

Mail Server

This field allows the administrator to set the IP Address or Hostname of a Simple Mail
Transfer Protocol (SMTP) mail server that will be used to send email messages from
the RemotEye II. If entering a Hostname, the Domain Name Server (DNS) address is
required in the DNS field.

User Account

This field allows the administrator to set User Account login name of the SMTP mail
server.

User Password

This field allows the administrator to set User Account password of the SMTP mail
server.

Note: Not all SMTP Server requires login name and password, please check with the
SMTP administrator.

Domain Name

This field allows the administrator to set the domain name of the LAN. Example,
tic.toshiba.com.

DNS Address

This field allows the administrator to set the IP address of the network DNS server if a
Hostname is entered for the Mail Server. Otherwise, this field can be 0.0.0.0.

Mail Daily Status Report At (hh:mm)

This field allows the administrator to set the time to send a Daily Status report to
select email address (Mail Accounts), The time is set in 24-hour format.

Mail Account

This field allows the administrator to set the email address of the recipients who will
receive the events or/add the status reports.

Description

This field allows the administrator to set the description of the recipients.

Mail Type

This field allows the administrator to select the mail type

None – Disable option to send email to recipients.

Events – Current events will be sent to recipients

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Daily Status – Daily History log and Events log will be sent to the email recipients at
the designated time.

Events with Status – Current events, History log and Events log will be sent to email
recipients when events occurred

EMD Configuration

Comprehensive View

This page gives a snapshot of all EMD parameters; the parameters will be updated
automatically every 5 seconds.

The text color of the parameter indicates its status based on the administrator­configurable threshold.

The list below indicates the parameter status.

GREEN : 'normal' status.

YELLOW : 'warning' status,

RED : 'critical' status.

GREY : 'unknown' value.

The EMD provides the measurements for room temperature, room humidity,

and two alarms.

The warning/critical thresholds can be setup via the "EMD Setup" page.

EMD Setup

This page allows administrator to configure all necessary parameters of an EMD.

Set Point

The threshold of a sensor (temperature or humidity) will trigger an alarm, whenever
the measurement is over (high) or under (low) the set point. The alarm can be
configured to activate at warning or critical levels. If the checkbox is not filled, the
threshold is disabled and the alarm will not be triggered. The valid range for the
Temperature threshold setting is 5 to 65, and 5 to 95 for Humidity.

Hysteresis

A sensors value could be floating around its threshold triggering multiple alarms.
Setting the hysteresis will help to prevent the alarm bouncing between active and
inactive. For example, if the low warning threshold set point is 20 and hysteresis is 3,
then the alarm will activate when the value reaches 20 but it will not become inactive
again until the sensor value reaches 23.

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For the contact alarm sensors, the hysteresis can be used to adjust the sensitivity of an
alarm. The alarm will be active or inactive only after the alarm stays in the same state
for the duration of the hysteresis value (in seconds). For example, if the hysteresis is 5
for an alarm, the alarm will NOT activate until the same state has persisted for 5
seconds. This ruling also applies in reverse so that the alarm has to stay in an inactive
state for 5 seconds before the sensor status is recorded as normal.

Calibration Offset

If the measurement value of a sensor does not, for whatever reason, comply with the
actual environment, the 'Calibration Offset' setting can be configured to adjust the
final value of the sensor. For example, if a sensor reports 43% humidity for a 45%
humidity environment, the administrator can configure the humidity offset as 2% so
the sensor can then adjust its final value to 45%.

Alarm Type

If an alarm sensor (water leak, security, etc) is connected to the EMD, the
administrator can configure the alarm as 'Disabled', 'Normal Open', 'Normal Close',
'High Active', or 'Low Active'. A 'Disabled' setting will mean the alarm is inactive.

'Normal Open' and 'Normal Close' are used for a two-wire detector that will emulate
an open/close state. When the wires are closed to 'loopback' (the signal for the sensor),
the sensor will detect the state as closed. The sensor will NOT activate the alarm for
'Normal Close' in this case, although the alarm will be activated if configured as
'Normal Open'.

'High Active' and 'Low Active' can be configured when a 'contact closure' type
detector is attached. The administrator should connect the wire to the right side of the
alarm (marked as arrow-in), and 8 to 12 VDC should be able to be detected by the
EMD as 'high' state.

Device Status

The EMD can be configured as 'Disabled' or 'Auto'. The setup should be configured as
'Disabled' if an EMD is not attached to the port. The EMD type will be auto detected
by the EMD if configured as 'Auto' and if the EMD is plugged into the port.

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RemotEye II Management

This menu allows the administrator to view the RemotEye II control parameters.
Users have read-only privileges, whereas the administrators have read/write access.

RemotEye II System Date and System Time

This page shows the options on setting RemotEye II date and time.

Date and Time

These two fields show the current Date and Time of the RemotEye II. This can be
changed to synchronize with a computer, an enquiry from a timeserver (NTP) or can
be set manually. The date value is displayed in the MM/DD/YYYY format (i.e., Jan
18, 2005 is 01/18/2005). The time value is displayed in the hh:mm:ss 24-hour format
(i.e., 8:30 p.m. is 20:30:00).

Synchronize with computer time

This field allows the administrator to synchronize the RemotEye II date and time to
the computer clock, which the end user is using.

Synchronize with NTP server

NTP server IP and correct time zone must be selected to activate this option. After
configuration, the RemotEye II will synchronize its time with the server periodically.
If Daylight Saving Time is enabled, the time will be one hour earlier than NTP server
time.

Set Manually

This field allows the administrator to configure the RemotEye II date and time
manually.

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RemotEye II Configuration

This page allows the administrator to set the RemotEye II local network configuration
parameters. Within the parameters, the Primary Time Server and the Secondary Time
Server can only send out the correct time information to a client that has the
Shutdown program installed.

RemotEye II IP Address

This field allows the administrator to set the IP address of the RemotEye II or to view
the current setting (i.e., 192.9.60.229).

RemotEye II Gateway Address

This field allows the administrator to set the IP address of the gateway or to view the
current setting (i.e., 192.9.60.10).

RemotEye II Network Mask

This field allows the administrator to set the subnet mask of the RemotEye II or to
view the current setting (i.e., 255.255.255.0).

System Name

This field allows the administrator to set the value in System name that is defined in
MIB-II or to view the current setting. This string also serves as the RemotEye II
Client Identifier (CID) in DHCP systems.

System Contact

This field allows the administrator to set the value in System manager (System
Contact) that is defined in MIB-II or to view the current setting.

System Location

This field allows the administrator to set the value in System installation place
(System Location) that is defined in MIB-II or to view the current setting.

History Log Interval

This field allows the administrator to set the polling time (in seconds) of the Input
Voltage, Output Voltage, Output Load, Battery Voltage, Input Frequency, and the
UPS Output Source. The readings will be stored in the history log.

Extended Log Interval

This field allows the administrator to set the consolidation interval (in minutes) to use
in the creation of the extended history log. The UPS parameters will be consolidated
to provide the minimum, maximum, and average values of the parameters that will be
recorded in the extended history log.

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RemotEye II Polling Rate

This field allows the administrator to set the time interval of the RemotEye II updates
that are received from the UPS.

RemotEye II Baud Rate

This field shows the data transmission rate between the UPS and the RemotEye II.

Default Language

This field allows the administrator to set the default language: English or Japanese.
The RemotEye II homepage will be displayed using the language set in the internet
browser. If the language is not supported by the RemotEye II, the RemotEye II will
respond with the default language.

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RemotEye II Control

This page allows the administrator to Enable/Disable the available RemotEye II
communication protocols. In addition, it allows the administrator to restart or reset the
RemotEye II.

BootP/DHCP Status

This field allows the administrator to Enable/Disable the Boot Protocol (BootP)/
Dynamic Host Configuration Protocol (DHCP) support or to view the current settings.
These protocols are Internet standards and are used to obtain a dynamic IP address
from a BootP/DHCP server.

Telnet Connection

This field allows the administrator to Enable/Disable the terminal-to-server
application (Telnet) control process (i.e., telnet 192.168.7.18).

Network Upgrade

This field allows the administrator to Enable/Disable the Trivial File Transfer Protocol
(TFTP) upgrade control or to view the current setting. The Windows upgrade utility,
Tugrade, may be used to upgrade the RemotEye II when enabled.

Reset the RemotEye II to Default

This field allows the administrator to Enable/Disable the RemotEye II Reset function.
When enabled, all parameters in the RemotEye II will be reset to default setting.

Restart the RemotEye II

This field allows the administrator to Enable/Disable the RemotEye II Restart
function. When enabled, the RemotEye II may be restarted.

SNMP Version Control

This field allows the administrator to enable and disable the Simple Network
Management Protocol security level. When enable, administrators has the options to
set for SNMPv1 or SNMPv3

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SNMP/HTTP Access Control

This page displays a list of the Network Management Stations (NMS) that have
RemotEye II read and write access.

Index

This field shows the index numbers of the table entries.

NMS IP Address

This field allows the administrator to set the management station's IP address or to
view the current settings. 0.0.0.0 means entry not configured. (i.e., An entry of

192.168.7.255 indicates clients with IP address within the range of 192.168.7.0 to

192.168.7.255 are valid network management stations set by the user).

Community String

This field allows the administrator to set the low level password of the associated IP
address or to view the current setting.

Access Type

This field allows the administrator to set the access type for the client machines or to
view the current setting.

The available options are:

No Access,

Read Only, and

Read/Write

Note: An entry of 255.255.255.255 grants the user access rights to all IP addresses.

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SNMPv3 USM Security

This page displays a list of the Network Management Stations (NMS) that have
RemotEye II read and write access.

Index

This field shows the index numbers of the table entries.

User Name

This field allows the administrator to set the specific user name for the user that
allows to access the RemotEye II via SNMPv3.

Authentication Password

This field allows the administrator to set the authentication password of the associated
user.

Privacy Password

This field allows the administrator to set the privacy password of the associated user.

Security

This field allows the administrator to set the access type for the user

 noAuthNoPriv – with no authentication and no privacy passwords
 authNoPriv - with authentication password but no privacy password
 authPriv – with no authentication password but with privacy password

Authentication

This field allows the administrator to set the authentication format, HMAC-MD5 or
HMAC-SHA.

Status

This field shows the authentication status, whether it is Ready or not being used.

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SNMP Trap Receivers

This page lists the parameters for SNMP trap receivers (for SNMP Network
Management).

Index

This field shows the index numbers for the table entries.

NMS IP Address

This field allows the administrator to set the IP Address of the NMS station to which
the traps should be sent or to view the current setting.

Community String

This field allows the administrator to set the community string of the trap's PDU to be
sent or to view the current setting. The maximum length of the string is 19 characters.

Trap Type

This field allows the administrator to set the types of traps to be received or to view
the current settings.

Setting options are:

None : Traps are not being received.

Toshiba Trap : Traps are received based on the Toshiba MIB.

JEMA Trap: Traps are received based on the JEMA MIB.

Description

This field shows the customer description string.

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HTTP Page Refresh Rates

This page allows the administrator to set the HTTP page refresh interval.

Comprehensive Page

This field allows the administrator to set the refresh rate (in seconds) of the
Comprehensive View menu or to view the current setting.

Battery Group Page

This field allows the administrator to set the refresh rate (in seconds) of the Battery
Parameters menu or to view the current setting.

Input Group Page

This field allows the administrator to set the refresh rate (in seconds) of the Input
Parameters menu or to view the current setting.

Output Group Page

This field allows the administrator to set the refresh rate (in seconds) of the Output
Parameters menu or to view the current setting.

Alarm Group Page

This field allows the administrator to set the refresh rate (in seconds) of the Alarm
Table menu or to view the current setting.

Connected Client Group Page

This field allows the administrator to set the refresh rate (in seconds) of the Client
Table menu or to view the current setting.

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UPS History

This menu allows the user to view UPS & RemotEye II log messages, such as the
UPS History Log, UPS Extended Log, UPS Events Log, and Agent Events Log. The
log messages are displayed in chronological order and are used to help detect and
diagnose problems with the RemotEye II.

UPS History Log

This page lists the fundamental UPS parameters. Consolidation intervals may be
changed by the administrator by modifying the variable History Log Interval from the
RemotEye II Configuration page. The existing values are overwritten when the
maximum number of entries has been reached. The log data may be cleared from the
Clear & Save Log Data menu.

Log Date

This field shows the date of the recording.

LogTime

This field shows the time that the values were recorded. This value is displayed in the
hh:mm:ss 24-hour format (i.e., 8:30 p.m. is 20:30:00).

Input Voltage

This field shows the UPS input voltage in VAC.

Input Frequency

This field shows the UPS input frequency in Hz.

Output Voltage

This field shows the UPS output voltage in VAC.

Load Pecentage

This field shows the UPS load in %.

Battery Voltage

This field shows the battery voltage in VDC.

Output Status

This field shows the status of the output status. These readings include: Other, None,
On-Line (Normal), Bypass, Battery & Shutdown

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UPS Extended Log

This page provides a consolidated view of the UPS parameters that have been taken
over a specified period of time. For each of the UPS parameters, the minimum,
maximum, and average values are shown in each of the records. The administrator
may change the consolidation intervals by modifying the variable Extended Log
Interval from the RemotEye II Configuration page. The existing values are
overwritten when the maximum number of entries has been reached. The log data may
be cleared from the Clear & Save Log Data menu.

Interval Start Date

This field shows record start date.

Interval Start Time

This field shows the time of the recording. This value is displayed in the hh:mm:ss 24­hour format (i.e., 8:30 p.m. is 20:30:00).

Interval End Date

This field shows the ending date of the consolidation interval for the record.

Interval End Time

This field shows the ending time of the consolidation interval for the record.

Input Voltage

This field shows the minimum, maximum, and average values of the input voltage of
the consolidated interval.

Input Frequency

This field shows the minimum, maximum, and the average UPS input frequency
values of the consolidated interval.

Output Voltage

This field shows the minimum, maximum, and the average UPS output voltage values
of the consolidated interval.

Load Percentage

This field shows the minimum, maximum, and the average UPS load values of the
consolidated interval.

Battery Voltage

This field shows the minimum, maximum, and the average battery voltage levels of
the consolidated interval.

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UPS Events Log

This table lists the UPS events since the table was last cleared. The existing values are
overwritten when the maximum number of entries has been reached. The log data may
be cleared from the Clear & Save Log Data menu.

Event Date

This field shows the event date and is displayed in the mm/dd/yyyy format.

Event Time

This field shows the event time and is displayed in the hh:mm:ss 24-hour format (i.e.,
8:30 p.m. is 20:30:00).

Event Description

This field shows the recorded UPS event.

RemotEye II Events Log

This table lists the RemotEye II events since the table was last cleared. The existing
values are overwritten when the maximum number of entries has been reached. The
log data may be cleared from the Clear & Save Log Data menu.

Event Date

This field shows the date of the event in the dd/mm/yyyy format.

Event Time

This field shows the time of the event in the hh:mm:ss 24-hour format (i.e., 8:30 p.m.
is 20:30:00).

Event Description

This field shows the time of the recorded events.

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Clear & Save Log Data

This page allows the user to save the RemotEye II log data to a file. The saved file is
given a .csv extension, which allows it to be opened using Microsoft



Excel. Specific
log data may be cleared by the user or the entire log data record may be cleared after
saving the .csv file.

Clear Log Data

This field allows the administrator to the clear log data by checking the applicable box
and clicking the Clear button.

Clear Log Data after saving the log file

The log data may be cleared after saving the file as a .CSV file by clicking YES at the
Clear Log Data after saving the log radio button.

Save Log Data

The log data may be saved as a .CSV file by clicking UPS History Log, UPS
Extended Log, UPS Events Log or Agent Events Log.

Note: A mouse click on any of the hyperlinks of this page while the Clear the
corresponding log data as you click the hyperlink below selection is set to Yes will
clear the log data even if the operation is cancelled.

79

Managing the UPS Via Java

The RemotEye II provides three real-time graphical user interfaces written in Java
Applet to provide a means to monitor a Toshiba UPS over a LAN or a WAN.

Monitor — Displays the UPS key parameters graphically.

History — Displays the UPS history log graphically.

Trend — Displays the UPS extended history log graphically.

Monitor

By clicking the Monitor button at the top-left side of the RemotEye II home page,
Figure 17: HTTP Monitor Screen on page 81, will open in a separate window. The
Monitor applet provides a visual representation of the UPS system. It contains a
status bar that can display the current UPS status, an alarm window that can display
the current UPS alarms, and a display of the following UPS key parameters:

Input Voltage

Input Frequency

UPS Output

Battery Voltage

Estimated Battery Time

Battery Backup Operation

Output Voltage

Output Frequency

Output Load

Typeform

Serial Number

Software Version

Date and Time

UPS Load

Battery Capacity

UPS Temperatures

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Figure 17: HTTP Monitor Screen

81

History

Clicking the History button at the top-left side of the RemotEye II home page, Figure
18: HTTP History Data Screen on page 82 will open in a separate window. This
screen displays the UPS history log as a line graph. By default, all of the UPS
parameters will be displayed on the same graph. The user may select any combination
of parameters to be displayed on the graph by clicking the check box beside a
parameter on the monitor screen and clicking the Refresh button.

Display Point — Displays the log interval on the graph.

Refresh — Click the Refresh button after changing any settings on the History page
for the changes to take effect.

Reload — Updates the History page and resets the right display margin.

Exit — Closes the History window.

82

Figure 18: HTTP History Data Screen

Trend

Clicking the Trend button at the top-left side of the RemotEye II home page, Figure
19: HTTP Trend Data Screen on page 83 will open in a separate window. This screen
displays the UPS history log as a line graph. By default, all the UPS parameters will
be displayed on the same graph. The user may select any combination of parameters
to be displayed on the graph by clicking the check box beside a parameter on the
monitor screen and clicking the Refresh button.

Display Point — Displays the log interval on the graph.

Refresh — Click the Refresh button after changing any settings on the UPS History
Log Monitor for the changes to take effect.

Reload — Update the UPS History Log Monitor and reset the right display margin.

Exit — Closes the UPS History Log Monitor window.

Figure 19: HTTP Trend Data Screen

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Configuring the Remoteye II via SNMP

The RemotEye II supports SNMP. Any workstation with SNMP management
software can manage a Toshiba UPS through RemotEye II.

Note: This section will focus entirely on RemotEye II operation in conjunction with
the RFC1628-compatible MIB, Toshiba.mib.

System Requirements

There are two components of an SNMP system: an Agent and a Manager. The Agent
collects information about a network node. The Manager collects information from
the Agent.

The RemotEye II provides an Agent for a Toshiba UPS. The Manager is a software
application that is provided separately. A workstation running Manager software is
considered a Network Management Station (NMS).

There are many Manager applications available. Some commonly used applications
are listed below:

Cabletron Spectrum,

DEC Polycenter,

HP OpenView,

IBM NetView,

Novell Managewise, and

SunNet Manager.

The RemotEye II and the Manager software must be configured to communicate with
one another.

84

Preliminary Issues

There are several pieces of information to collect before setting up the RemotEye II
and an NMS. As a bare minimum, know the following prior to system setup:

The IP Address of the RemotEye II.

The Gateway Address of the RemotEye II.

The IP Address of the Network Management Station.

RemotEye II (Agent) Settings

Before using the RemotEye II in an SNMP environment, the RemotEye II must be
programmed to coordinate with a particular NMS.

Examining Network Pathway

Several RemotEye II parameters determine the networks available for RemotEye II
data transmission. These parameters are the IP Address, the Gateway Address, and
the MIB System Group.

The IP Address of RemotEye II must place it on the same network as the NMS. If the
two elements are not located on the same network, a gateway between the RemotEye
II and the NMS must exist.

The Gateway Address indicated in RemotEye II must identify a network device
providing access to the network of the NMS. For instruction on defining which
gateway RemotEye II uses, consult the System Group section on page 30.

The MIB System Group of RemotEye II must match that of the NMS (see the section
titled System Group on page 30 for further information). This parameter will allow an
NMS within the group to access RemotEye II data.

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Granting Write Access

The RemotEye II controls permissions for workstations. Any workstation attempting
to alter UPS parameters through RemotEye II must have permission.

By default, the RemotEye II will allow any workstation the ability to write new
configuration information to RemotEye II and its attached Toshiba UPS. This is
accomplished through SNMP sets using the default read/write community string.

To restrict access to only NMS machines, the SNMP Communities and Control
Group of RemotEye II must be programmed accordingly. See the section entitled
SNMP Communities on page 38 for details on adding workstations to the SNMP
Communities.

If the IP address of the NMS is not added to the SNMP Communities with Read/Write
permissions, the NMS software can only read the status of the UPS, and changes to
UPS parameters will be prohibited.

86

NMS (Manager) Settings

There are two areas of consideration when coordinating an NMS with a RemotEye II.
First, the Manager software on the NMS must be prepared to handle the RemotEye II
Management Information Base (MIB), and second, the Manager must be configured
to receive any traps the RemotEye II sends.

Importing the MIB File

The MIB file, Toshiba.mib, is contained on the included CD-ROM. This file
describes the information that is attainable from a Toshiba UPS.

The Toshiba MIB file must be manually entered (imported or compiled) into the
Manger database. For instruction on incorporating private MIB files into the
Manager, consult the Manager software documentation.

Prior to importing the Toshiba MIB file, the MIB file RFC1213.MIB (not provided)
must also be imported. This file outlines the SNMP MIB-II standard used by
RemotEye II.

MIB Import Example

This example shows how to incorporate the Toshiba MIB into the Manager
application HP OpenView Workgroup Node Manager. The software runs on the
Windows platform.

Launch HP OpenView Workgroup Node Manager.

From the Control pull down menu, click SNMP Manager Manage Database
Select  (map to the MIB file, Toshiba.mib, on the included CDROM)  click
ADD.

Click Close to close the SNMP Manager Database.

Specifying Trap Receivers

To send traps to an NMS, the NMS must be designated as a trap receiver of the
RemotEye II. See Trap Receiver Table section on page 40 for instruction on defining
a trap receiver.

87

Configuring the Trap Receiver

The trap handler of a Manager application varies between software developers. For
specific information about a trap handler, consult the Manager software
documentation.

Understanding RemotEye II Specific Traps

The RemotEye II offers four specific traps. The traps provided are outlined below:

Specific 1: Sent initially when the UPS enters the Battery Backup mode. Persists at 60
second intervals thereafter.

Specific 2: Sent after a UPS test has completed.

Specific 3: Sent whenever a UPS alarm condition has been added to the RemotEye II
alarm table.

Specific 4: Sent whenever a UPS alarm condition has been removed from the
RemotEye II alarm table.

Definition of RemotEye II Trap Attributes

Each specific trap contains additional information called attributes. The number and
the information available differ for each specific trap.

The number of attributes available for each trap is shown below:

Specific Number Description Number of Available

Attributes

1 UPS On Battery 3

2 UPS Test Completed 3

3 UPS Alarm Added 2

4 UPS Alarm Removed 2

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The information of the attributes present is shown in the following:

Specific Trap #1:

Attribute #1 – MIB value upsBatteryStatus. Integer value 1 to 4 that indicates battery
health.

Attribute #2 – MIB value upsSecondsOnBattery. Integer value that represents the
amount of time, in consecutive seconds, that the UPS has been in battery backup
operation mode.

Attribute #3 – MIB value upsEstimatedMinutesRemaining that represents the amount
of time, in minutes, that the UPS can currently provide battery backup, should backup
operation be necessary.

Specific Trap #2:

Attribute #1 – MIB value upsTestID. Integer value that represents the test. This
number resets to value 0 each time RemotEye II is reset.

Attribute #2 – MIB value upsTestSpinLock. Integer value that acts as a key granting
or refusing permission to initiate a test.

Attribute #3 – MIB value upsTestResultsSummary. Integer value that represents the
results of a test.

Specific Trap #3:

Attribute #1 – MIB value upsAlarmID. This is an integer representing the sequence
in which the trap was added to the alarms browser. This sequence will repeat when
the agent is reset.

Attribute #2 – MIB value upsAlarmDesc. This is a MIB Description (whether
numerical or textual) of the fault that has added.

Specific Trap #4:

Attribute #1 – MIB value upsAlarmID. This is an integer representing the sequence
in which the trap was cleared from the alarms browser. This sequence will repeat
when the agent is reset.

Attribute #2 – MIB value upsAlarmDesc. This is a MIB Description (whether
numerical or textual) of the fault that has cleared.

89

Trap Receiver Configuration Example

This example shows how to setup the trap receiver for the NMS application HP
OpenView Workstation.

Open the file DEVICES in C:\OV\OVFILES (or the directory where HP Open View
resides).

Add the following text to the last line:

Toshiba RemotEye II 1.3.6.1.4.1.186.1.19.2.1 0x1347 POWERSUPPLY 0

Start HP OpenView Workgroup Node Manager.

Open the Customize Traps Alarms from the Monitor/Customize Trap… pull-down
menu.

Click Add Devices Class… and select Toshiba RemotEye II.

Click the Add Trap… button.

Add specific traps 1 through 4, as desired.

The table below suggests messages to use for each specific trap:

Trap Conditions

Customized Traps Description

6 Specific: 1 on Battery time=$1 $2 $3

6 Specific: 2 Test $3 $1

6 Specific: 3 Add $1 $2

6 Specific: 4 Remove $1 $2

The above descriptions make use of the HP OpenView tool $# to retrieve the
attributes of the traps.

90

UPS Alarm List

ID Object Alarm Occur Message Alarm Removal Message

1 …/upsAlarmBat

teryBad

Battery test has detected
battery failure. Contact
Toshiba authorized service

Battery failure condition, detected
by previous battery test, has been
removed.

center for replacement.

2 …/upsAlarmOn

Battery

3 …/upsAlarmLo

wBattery

4 …/upsAlarmDe

pletedBattery

5 …/upsAlarmTe

mpBad

6 …/upsAlarmInp

utBad

7 …/upsAlarmOu

tputBad

8 …/upsAlarmOu

tputOverload

9 …/upsAlarmOn

Bypass

10 …/upsAlarmBy

passBad

The UPS is on batteries; it is
supplying output power from
its batteries.

Low battery. Continued
operation on batteries will
deplete them entirely & result
in UPS Output shutdown.

UPS has depleted batteries &
unable to support critical
loads. Turn off excess
equipment to reduce load.

The UPS is overheating.
Check for UPS fan failure or
high ambient temperature ( >
40°C / 104°F)

The input voltage is out of
tolerance. UPS may switch to
Battery Mode to support the
load.

The output voltage is out of
tolerance. Check the output
voltage.

UPS is overloaded. UPS will
switch to bypass or shutdown.
Turn off excess equipment to
reduce load.

The UPS is in Stop (Bypass)
mode.

A bypass condition is out of
tolerance. Check the input
and output voltage.

The UPS is no longer on batteries;
output power is not being supplied
from its batteries.

The UPS is no longer reporting a
state of Low Batteries.

The batteries are no longer
depleted; they have been charged to
a supportive level.

The UPS is no longer overheating.

The input voltage is back within
tolerance.

N/A

The UPS is no longer being
overloaded.

The UPS is no longer in Stop
(Bypass) mode.

N/A

91

11 …/upsAlarmOu

tputOffAsReque
sted

The UPS output has
shutdown as requested.

N/A

12 …/upsAlarmUp

sOffAsRequeste
d

13 …/upsAlarmCh

argerFailed

14 …/upsAlarmUp

sOutputOff

15 …/upsAlarmUp

sSystemOff

16 …/upsAlarmFa

nFailure

17 …/upsAlarmFu

seFailure

18 …/upsAlarmGe

neralFault

The UPS system has

N/A

shutdown as requested.

An uncorrected problem has

N/A
been detected within the UPS
charger subsystem.

The UPS output is off.

The UPS system is off. N/A

Fan failure! UPS system

Fans are no longer failing.
possibly overheating.
Contact Toshiba authorized
service center immediately.

The failure of one or more

N/A
fuses has been detected.
Contact your Toshiba
authorized service center.

A UPS fault condition exists.
Contact your Toshiba

The UPS fault condition has been

removed. Good work.
authorized service center
immediately.

19 …/upsAlarmDi

agnosticTestFail
ed

20 …/upsAlarmCo

mmunicationLo
st

21 …/upsAlarmA

waitingPower

22 …/upsAlarmSh

utdownPending

92

The result of the last

N/A
diagnostic test indicates a
failure.

Communication lost between
the RemotEye II and the UPS.

Communication has been restored

between the RemotEye II and the

UPS.
N/A N/A

A UPS output shutdown

OK
command has been issued;
Output will turn off after
delay.

23 …/upsAlarmSh

utdownImminen
t

24 …/upsAlarmTe

stInProgress

25 …/upsAlarmPh

aseRotation

26 …/upsAlarmRe

placeBattSoon

27 …/upsAlarmAs

yncOperation

28 …/upsAlarmInp

utOverCurrent

29 …/upsAlarmDC

OverCurrent

30 …/upsAlarmDC

OverVoltage

31 …/upsAlarmDC

UnderVoltage

32 …/upsAlarmOu

tputUnderVolta
ge

The UPS output will be
shutdown in less than 30
seconds due to previously
issued shutdown command.

A UPS battery test is in
progress.
Input phase rotation is
incorrect. Check input wiring
for clockwise rotation.
Batteries nearing end of
expected lifetime. Contact
Toshiba authorized service
center for replacement.

Inverter can not sync to input.
UPS cannot switch from Run
to Stop until input frequency
stabilizes.
UPS reporting Input
Overcurrent. Contact Toshiba
authorized service center for
examination of fault.
UPS reporting DC bus
Overcurrent. Contact Toshiba
authorized service center for
examination of fault.

UPS reporting DC bus
Overvoltage. Contact Toshiba
authorized service center for
examination of fault.

UPS reporting DC bus
Undervoltage. Contact
Toshiba authorized service
center for examination of
fault.

UPS reporting output
Undervoltage. Contact
Toshiba authorized service
center for examination of
fault.

N/A

Battery test completed.

Input phase rotation has been

corrected.

Battery lifetime monitor has been

reset.

N/A

The cause of the Input Overcurrent

condition has been removed. The

UPS is no longer in a INOC fault

mode.

The cause of the DC bus

overcurrent condition has been

removed. The UPS is no longer at

fault.

The cause of the DC bus

overvoltage condition has been

removed. The UPS is no longer at

fault.

The cause of the DC bus

undervoltage condition has been

removed. The UPS is no longer at

fault.

The cause of the output

undervoltage has been removed.

The UPS is no longer at fault.

93

33 …/upsAlarmOu

tputOverVoltag
e

34 …/upsAlarmEe

promError

UPS reporting output
Overvoltage. Contact Toshiba
authorized service center for
examination of fault.

UPS reporting EEPROM
error. Shutdown UPS and
contact Toshiba authorized
service center for
replacement.

Table 2: UPS Alarm Table

The cause of the output overvoltage

condition has been removed. The

UPS is no longer at fault.

The cause of the EEPROM error

condition has been removed. The

UPS is no longer at fault.

94

Connecting to the RemotEye II via SNMP

Executing SNMP Gets and Sets

Besides receiving traps, an NMS can perform the valuable functions of SNMP gets
and sets through RemotEye II.

An SNMP get entails retrieving information. This is a request from a Manager to an
Agent for information the Agent has collected.

An SNMP set entails configuring a device parameter. This is a command from a
Manager to an Agent instructing the Agent to change some setup parameter. The
setup parameter may apply to the agent or the agent’s network device for which it is
responsible.

SNMP Get/Set Criteria

Successful SNMP gets and sets from an NMS depend upon RemotEye II settings.
The RemotEye II acts as a shield, refusing access to machines that do not meet its
setup criteria. If the RemotEye II provides an NMS with Read access, SNMP gets are
allowed, if RemotEye II provides NMS with Write access, both SNMP gets and
SNMP sets are allowed.

The RemotEye II uses the community values listed in the RemotEye II Control Group
and the entries listed in the SNMP Communities to render get/set requests from
network machines. The evaluation techniques are described in the following sections.

NMS Unlisted in SNMP Communities

If an NMS is not listed in the SNMP Communities, the global RemotEye II
communities are used for evaluation. The global communities are set within the
Control Group table of the RemotEye II. If a get request matches either the
Community Read-Only or the Community Read/Write values, the request is honored.
A set, however, is only allowed if the request includes the Community Read/Write
value.

NMS Listed in SNMP Communities

If the NMS appears in the SNMP Communities with Read or Read/Write Access
rights, the corresponding community name and privileges listed within this table, in
conjunction with the global community values, are used to evaluate the request.

If the NMS community listing matches any of the global communities, the SNMP
Communities table listing will override the permissions established by the global
listings. First, the SNMP Communities entry negates both global values, and second,
the permissions for this entry will apply to requests from the NMS.

95

If the NMS appears in the SNMP Communities multiple times, using the same
community, the entry with the highest priority (lowest line number) is used to evaluate
the request though this community name.

If a NoAccess listing for the NMS appears anywhere in the table, the permissions
assigned by the global community names are negated. Any request from the NMS
using the global community names will be refused. In addition, only SNMP
Communities entries with higher priority are applicable. To complete SNMP get or
sets from this NMS, an entry above the NoAccess line must assign the NMS Read or
Read/Write permissions.

If the highest priority listing for an NMS in the SNMP Communities labels the
machine with access rights as NoAccess, no get/set requests from this machine,
regardless of its community string, are permitted.

SNMP Get/Set Examples

The following scenarios can be used to provide guidelines when configuring
RemotEye II. In all the examples, assume the Control Group settings are:

Community Read-Only: ronly

Community Read/Write: rwrite

Also, assume the NMS has the IP Address 172.18.63.1.

Case #1: NMS is not listed in the SNMP Communities

Assume the SNMP Communities Table is empty.

Analysis: Any NMS get request will be honored when using ronly or rwrite
community string. Any NMS set requests will be honored only when using rwrite
community string.

Case #2: NMS is listed in SNMP Communities with additional community
strings

SNMP Communities settings:

[1] 172.18.63.1 foobar Read/Write

[2] 172.18.63.1 reading Read

Analysis: Get requests from the NMS with IP 10 will be honored when using the
reading, foobar, rwrite or the ronly community strings. The NMS will have set ability
when using either the foobar or the rwrite community strings.

96

Case #3: NMS is listed in the SNMP Communities using one of the global
community strings.

SNMP Communities settings:

[1] 172.18.63.1 ronly Read/Write

Analysis: Both get and set requests from this NMS will be honored when using the
ronly community string. Any requests from NMS using rwrite, however, will be
denied.

Case #4: NMS is listed in the SNMP Communities multiple times using the same
community string.

SNMP Communities settings:

[1] 172.18.63.1 foobar Read

[2] 172.18.63.1 foobar Read/Write

Analysis: The NMS will only be allowed to use SNMP gets when using the
community string foobar. This NMS can still use global community strings ronly for
gets or rwrite for gets and sets as well.

Case #5: NMS is listed in the SNMP Communities under No Access.

SNMP Communities settings:

[1] 10.0.7.31 foobar Read

[2] 10.0.7.31 public No Access

Analysis: The NMS can perform only gets using the community string foobar. No
other set or get requests will be honored.

Case #6: NMS’s first listing is in the SNMP Communities under NoAccess

Community Read-Only: ronly

Community Read/Write: rwrite

[1] 10.0.7.31 foobar No Access

[2] 10.0.7.31 public Read/Write

Analysis: All NMS get or set requests are refused.

97

Using the Toshiba MIB Passwords

RemotEye II provides the ability to change some UPS and RemotEye II parameters.
These adjustable parameters are protected by a collection of passwords. The three
categories of MIB objects protected by passwords are:

RemotEye II passwords; protected by upsPasswordAccess.

UPS configuration parameters; protected by upsConfigPassword.

UPS control parameters; protected by upsControlPassword.

Description

upsPasswordAccess – Member of the upsPassword group. This password must be
authenticated through an SNMP set before an NMS is allowed to alter other
RemotEye II passwords.

upsControlPassword – Member of the upsControl group. This password, when
authenticated through an SNMP set, allows an NMS the ability to manipulate
parameters in the upsControl group.

upsConfigPassword – Member of the upsConfig group. This password, when
authenticated through an SNMP set, allows an NMS the ability to manipulate
parameters within the upsConfig table.

Manipulating Parameters With RemotEye II

All passwords protect the writable members of their applicable groups, or tables. An
authentication of any password enables writing its respective table.

For example, upsConfigPassword protects the writable parameters of the upsConfig
table. Authenticating this password enables writing ability to parameters within the
upsConfig table. The next authentication of this password disables writing ability to
parameters within the upsConfig table.

The general progression for altering any parameters within a password-protected table
is the following:

Send an SNMP set request of upsConfigPassword, or upsControlPassword, depending
upon the group of parameters in which access is desired. This prepares the writable
parameters in the table for modification.

Send SNMP set requests of all writable parameters requiring modification within the
enabled table.

Send an SNMP set request of upsConfigPassword, or upsControlPassword, depending
upon which table contains the recently modified parameters. This action closes the
table and secures the writable parameters inside the table.

98

Manipulating Passwords of RemotEye II

It may be desirable to change one or more of the protective passwords sometime
during the RemotEye II lifetime. An authentication of upsPasswordAccess password
enables the upsPassword group for manipulation. The passwords included in this
group are:

upsPassword

upsPasswordControlAccess

upsPasswordCurrentPassword

Description

upsPassword –This MIB object protects the upsPassword group.

upsPasswordControlPassword – This MIB object controls the value of
upsControlPassword.

upsPasswordCurrent Password – This MIB object controls the value of upsPassword.

Manipulating RemotEye II Passwords

The general progression for altering any passwords within the Toshiba MIB is the
following:

Send an SNMP set request of upsPasswordAccess to RemotEye II. This enables the
upsPassword table.

Send an SNMP set request of upsPasswordCurrent Password, or
upsPasswordControlPassword, depending on which password requires alteration.

Send an SNMP set request of upsPasswordAccess to RemotEye II.. This disables the
upsPassword table and secures the passwords.

Default Passwords

The default values for the passwords are:

upsPasswordAccess – The default value is toshibA factorY passworD. However, this
MIB object will always accept the value of upsPasswordCurrent Password as well.

upsPasswordControlPassword – The default value is v2password.

upsPasswordCurrent Password – The default value is v2password.

99

MIB

The MIB is a set of objects that are processed via a network protocol. These objects
determine what UPS parameters may be monitored and controlled using SNMP
request.

The RemotEye II communication implements standard MIB II and the following
MIBs for TOSHIBA UPS (Toshiba V2.50 MIB).

The Toshiba V2.50 UPS SNMP MIB contains objects that have been divided into 11
distinct groups according to their functions.

Toshiba MIB

UPS MIB for Toshiba Uninterruptible Power Supplies

{ iso(1) org(3) dod(6) internet(1) private(4) enterprises(1) toshiba(186) equ(1)
equUPS(19) ticUPS(2) sp1(1)}

=============================================================
====

TOSHIBA1UPS-MIB DEFINITIONS ::= BEGIN

======================================================

IMPORTS

enterprises

FROM RFC1155-SMI

OBJECT-TYPE

FROM RFC-1212

DisplayString

FROM RFC1213-MIB

TRAP-TYPE

FROM RFC-1215;

toshiba OBJECT IDENTIFIER ::= { enterprises 186 }

equ OBJECT IDENTIFIER ::= { toshiba 1 }

equUPS OBJECT IDENTIFIER ::= { equ 19 }

ticUPS OBJECT IDENTIFIER ::= { equUPS 2 }

sp1 OBJECT IDENTIFIER ::= { ticUPS 1 }

100