Toshiba RemotEye 4 User Manual

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RemotEye 4

User Manual

Document Number: 90988-007

September 2018

2 RemotEye 4 User Manual – 90988-007

ABOUT THIS MANUAL

This manual was written by the TOSHIBA Engineering and Marketing Groups. These groups are tasked with providing technical documentation for the RemotEye 4 system. Every effort has been made to provide accurate and concise information to you, our customer.

This manual provides information on how to safely install, operate, and maintain your RemotEye 4 system. This manual includes a section of general safety instructions that describes the warning labels and symbols that are used throughout the manual. Read the manual completely before installing, operating, or performing maintenance on this equipment.

The information in this manual is subject to change without notice. The Toshiba International Corporation shall not be liable for direct, indirect, special, or consequential damages

resulting from the use of the information contained within this manual. This manual is copyrighted. No part of this manual may be photocopied or reproduced in any form without the prior

written consent of the Toshiba International Corporation. TOSHIBA is a registered trademark of the TOSHIBA Corporation. RemotEye is a registered trademark of the Toshiba International Corporation. All other product or trade references appearing in this manual are registered trademarks of their respective owners. © Copyright 2018 Toshiba International Corporation. All rights reserved.

RemotEye 4 User Manual – 90988-007 3

CONTACTING TOSHIBA’S CUSTOMER SUPPORT CENTER

TOSHIBA’s Customer Support Center can be contacted to obtain help in resolving any RemotEye 4 system problem that you may experience or to provide application information.

The Support Center can be reached at 855-803-7087 (toll free) or 713-466-0277. The center is open from 8 a.m. to 5 p.m. (CST), Monday through Friday.

Email us at: ToshibaUPS@toshiba.com You may also contact TOSHIBA by writing to: TOSHIBA International Corporation - UPS

13131 West Little York Road Houston, Texas 77041-9990

For further information on TOSHIBA’s products and services, please visit our website at:

HTTP://WWW.TOSHIBA.COM/IND.

IMPORTANT NOTICE

This user manual may not cover all of the variations in equipment, nor may it provide information on every possible contingency concerning installation, operation, or maintenance.

The contents of this manual shall not become a part of or modify any prior agreement, commitment, or relationship between the customer and the TOSHIBA International Corporation's UPS Division. The sales contract contains the entire obligation of the TOSHIBA International Corporation's UPS Division. The warranty contained in the contract between the parties is the sole warranty of the TOSHIBA International Corporation's UPS Division, and any statements contained herein do not create new warranties or modify the existing warranty.

Any electrical or mechanical modifications to this equipment without prior written consent of the TOSHIBA International Corporation will void all warranties and may void the UL/CUL listing or other safety certifications. Unauthorized modifications may also result in equipment damage or personal injury.

When used on UPS supporting safety critical equipment, carefully analyze the impact of allowing remote access of the UPS control features.

IMPORTANT SAFETY INSTRUCTIONS

This manual contains important instructions that should be followed during the installation, maintenance, and operation of the UPS and its batteries to assure safe and proper operation.

Turn off, lockout, and tagout all power sources before connecting the power wiring to the equipment or when performing maintenance.

Unauthorized personnel should not service batteries. Contact your nearest Toshiba authorized service center for battery replacement.

Qualified Personnel shall:

 Have read the entire operation manual of the system being serviced.  Be trained and authorized to safely energize, de-energize, ground, lockout and tag circuits and equipment,

and clear faults in accordance with established safety practices.

 Be trained in the proper care and use of protective equipment such as safety shoes, rubber gloves, hard hats,

safety glasses, face shields, flash clothing, etc., in accordance with established safety practices.

 Be trained in rendering first aid.  Be knowledgeable of batteries and the required handling and maintenance precautions.

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RemotEye 4 User Manual – 90988-007 5

TABLE OF CONTENTS

ABOUT THIS MANUAL ........................................................................................................................... 2

CONTACTING TOSHIBA’S CUSTOMER SUPPORT CENTER ....................................................... 3

IMPORTANT NOTICE ............................................................................................................................. 3

IMPORTANT SAFETY INSTRUCTIONS .............................................................................................. 3

TABLE OF CONTENTS ........................................................................................................................... 5

LIST OF FIGURES .................................................................................................................................... 9

LIST OF TABLES .................................................................................................................................... 11

1 GENERAL SAFETY INSTRUCTIONS ....................................................................................... 13

SAFETY ALERT SYMBOLS ................................................................................................................... 13

SPECIAL SYMBOLS ................................................................................................................................ 13

1.2.1 Electrical Hazard Symbol .................................................................................................................... 13

1.2.2 Explosion Hazard Symbol ................................................................................................................... 14

EQUIPMENT WARNING LABELS ......................................................................................................... 14

INSTALLATION PRECAUTIONS ........................................................................................................... 14

2 INTRODUCTION ........................................................................................................................... 15

PURPOSE & MANUAL OVERVIEW ...................................................................................................... 15

APPLICABLE SPECIFICATIONS ........................................................................................................... 15

UPS COMPATIBILITY ............................................................................................................................. 16

PACKAGE CONTENTS ........................................................................................................................... 16

REMOTEYE 4 LAYOUT AND LED INDICATORS ............................................................................... 17

2.5.1 Hard Reset Button ................................................................................................................................ 18

FEATURES ................................................................................................................................................ 20

2.6.1 HTTP Web Access ............................................................................................................................... 20

2.6.2 SNMP Access ...................................................................................................................................... 20

2.6.3 BACnet and Modbus Access ............................................................................................................... 21

2.6.4 Additional Features .............................................................................................................................. 21

2.6.5 RemotEye 4 Support Software Programs ............................................................................................ 22

2.6.6 Optional – Environmental Monitoring Device (EMD) ........................................................................ 22

2.6.7 Optional – RemotEye Sensor Pack for EMD ....................................................................................... 23

2.6.8 Optional – RemotRadar Software ........................................................................................................ 23

3 SETUP .............................................................................................................................................. 24

CHECKLIST .............................................................................................................................................. 24

INSTALL REMOTEYE 4 IN UPS ............................................................................................................ 25

4 REMOTEYE 4 NETWORK CONNECTION SETUP ................................................................ 31

IP ADDRESS SETUP WITH DHCP ......................................................................................................... 31

IP ADDRESS SETUP WITH CUSTOM NETWORK SETTINGS ........................................................... 32

4.2.1 Install USB Driver (Windows 8.1) ...................................................................................................... 32

4.2.2 Install USB Driver (Windows 7) ......................................................................................................... 33

4.2.3 Establishing Comminication ................................................................................................................ 33

4.2.4 Set the IP Address ................................................................................................................................ 34

5 SYSTEM CONFIGURATION VIA WEB INTERFACE ........................................................... 36

SOFTWARE SETUP ................................................................................................................................. 36

5.1.1 First Time Setup ................................................................................................................................... 36

DASHBOARD (HOME PAGE) LAYOUT ............................................................................................... 39

5.2.1 Customizing the Dashboard Layout ..................................................................................................... 42

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WEB NAVIGATION ................................................................................................................................. 44

5.3.1 UPS MONITORING Drop-down Menu .............................................................................................. 45

5.3.2 UPS MANAGEMENT Drop-down Menu ........................................................................................... 46

5.3.3 SETTTINGS Drop-down Menu ........................................................................................................... 46

5.3.4 EMD Drop-down Menu ....................................................................................................................... 46

5.3.5 {Username} Drop-down Menu ............................................................................................................ 46

6 PROTOCOL SETUP ...................................................................................................................... 47

SNMP SETUP ............................................................................................................................................ 47

6.1.1 Toshiba MIB Files ............................................................................................................................... 48

6.1.2 NMS (Manager) Settings ..................................................................................................................... 48

MODBUS TCP/IP OR BACNET IP SETUP ............................................................................................. 48

6.2.1 Configure for Modbus TCP/IP ............................................................................................................. 48

6.2.2 Configure for BACnet IP ..................................................................................................................... 49

MODBUS RTU OR BACNET MS/TP SETUP ......................................................................................... 50

6.3.1 Configure for Modbus RTU ................................................................................................................. 50

6.3.2 Configure for BACnet MS/TP ............................................................................................................. 52

7 OPTIONAL FEATURES SETUP ................................................................................................. 55

RADIUS CONFIGURATION ................................................................................................................... 55

EMAIL NOTIFICATION .......................................................................................................................... 55

REMINDERS ............................................................................................................................................. 57

WIRELESS SYSTEM SETTINGS ............................................................................................................ 57

REMOTEYE 4 SYSTEM SETTINGS ................................ ....................................................................... 57

EMD (ENVIRONMENTAL MONITORING DEVICE) ........................................................................... 58

7.6.1 EMD Installation .................................................................................................................................. 59

7.6.2 EMD Parameters .................................................................................................................................. 59

7.6.3 EMD Configuration ................................................................ ............................................................. 60

8 MOBILE-FRIENDLY WEB INTERFACE ................................................................................. 61

DISPLAY AND NAVIGATION ............................................................................................................... 61

ALERT CENTER ....................................................................................................................................... 62

PROTECTED CLIENTS ............................................................................................................................ 62

9 REMOTEYE 4 CONSOLE MENU NAVIGATION ................................................................... 63

MAIN MENU DESCRIPTION .................................................................................................................. 66

REMOTEYE 4 CARD SETTINGS ........................................................................................................... 67

9.2.1 IP, Time and System Group ................................................................................................................. 68

9.2.2 Network Control Group ....................................................................................................................... 70

9.2.3 Account Control Group ........................................................................................................................ 73

9.2.4 Email Group ......................................................................................................................................... 75

9.2.5 SNMP Group ....................................................................................................................................... 77

9.2.6 Modbus Group ..................................................................................................................................... 78

9.2.7 BACnet Group ..................................................................................................................................... 79

9.2.8 Interface Settings Group ...................................................................................................................... 79

RESET CONFIGURATION TO DEFAULT ............................................................................................. 80

RESTART REMOTEYE CARD ................................................................................................................ 80

10 HISTORY DATA & LOGS ............................................................................................................ 81

UPS HISTORY SUMMARY SUMMARY PAGE .................................................................................... 81

GENERAL RECORDS PAGE ................................................................................................................... 82

EXTENDED GENERAL RECORDS PAGE............................................................................................. 82

TEST RECORDS (T1000 & 1600XP/XPI ONLY) ................................................................................... 83

BACKUP RECORDS PAGE ..................................................................................................................... 83

FAULT RECORDS PAGE ........................................................................................................................ 84

OPERATION MODE RECORDS PAGE .................................................................................................. 86

WARNING RECORDS PAGE .................................................................................................................. 87

SYSTEM SETTINGS CHANGE RECORDS PAGE (T1000 & 1600XP/XPI ONLY) ............................ 89

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UPS EVENTS RECORDS PAGE .............................................................................................................. 89

REMOTEYE 4 EVENTS RECORDS PAGE ............................................................................................ 89

ACKNOWLEDGED ALERTS RECORDS PAGE ................................................................................... 90

EMD HISTORY LOG ................................................................................................................................ 90

EMD EXTENDED HISTORY LOG ......................................................................................................... 90

11 REMOTEYE APPLICATION PROGRAMS .............................................................................. 91

REMOTEYE CLIENT SHUTDOWN SOFTWARE FOR ESXI 5/5.1/5.5/6.0 ......................................... 91

11.1.1 Software Needed .................................................................................................................................. 91

11.1.2 Setup Procedure for RemotEye ESXi Client Shutdown Daemon* ...................................................... 92

11.1.3 Toshiba UPS Shutdown Events Setup ................................................................................................. 98

AUTO SAVE-LOG SOFTWARE ............................................................................................................ 100

11.3.1 Selecting ............................................................................................................................................ 101

11.3.2 Device List ......................................................................................................................................... 101

11.3.3 Status .................................................................................................................................................. 102

11.3.4 Save Log Settings .............................................................................................................................. 102

REMOTE CONFIG TOOL ...................................................................................................................... 103

TUPGRADE - FIRMWARE TOOL ........................................................................................................ 104

11.5.1 General information ........................................................................................................................... 104

11.5.2 Hardware Setup .................................................................................................................................. 106

12 SPECIFICATIONS ....................................................................................................................... 106

SYSTEM SPECIFICATIONS .................................................................................................................. 106

LED INDICATORS KEY ................................................................ ........................................................ 107

FIRMWARE SPECIFICATIONS ............................................................................................................ 108

PCB GOLD FINGER (GF1) ................................................................................................................... 108

NETWORK CONNECTOR (J2) .............................................................................................................. 108

RS-232/EMD CABLING KEY (J3) ......................................................................................................... 108

RS-485 CABLING KEY .......................................................................................................................... 109

APPENDIX A – MODBUS REGISTERS FOR ALL UPS .................................................................. 110

A.1 MODBUS (3X) INPUT REGISTERS FOR G9000/G2020 SERIES UPS: MONITORING .................. 110

A.2 MODBUS (3X) INPUT REGISTERS FOR 4300, 4400, AND 5000 SERIES UPS: MONITORING ... 121

A.3 MODBUS (3X) INPUT REGISTERS FOR SINGLE PHASE UPS: MONITORING ........................... 131

A.4 MODBUS (1X) INPUT REGISTERS FOR THREE PHASE UPS: ALARMS AND STATUS ............ 143

A.5 MODBUS (1X) INPUT REGISTERS FOR SINGLE PHASE UPS: ALARMS AND STATUS ........... 152

APPENDIX B – BACNET POINT MAPPING FOR 1600XP/XPI .................................................... 163

B.1 BACNET ANALOG INPUT POINT MAPPING FOR 1600XP/XPI ...................................................... 163

B.2 BACNET BINARY INPUT POINT MAPPING FOR 1600XP/XPI ....................................................... 167

APPENDIX C – BACNET POINT MAPPING FOR 4300 ................................................................. 171

C.1 BACNET ANALOG INPUT POINT MAPPING FOR 4300 .................................................................. 171

C.2 BACNET BINARY INPUT POINT MAPPING FOR 4300 .................................................................... 174

APPENDIX D – BACNET POINT MAPPING FOR 4400 ................................................................. 178

D.1 BACNET ANALOG INPUT POINT MAPPING FOR 4400 .................................................................. 178

D.2 BACNET BINARY INPUT POINT MAPPING FOR 4400 .................................................................... 182

APPENDIX E – BACNET POINT MAPPING FOR G9000/G2020 .................................................. 187

E.1 BACNET ANALOG INPUT POINT MAPPING FOR G9000/G2020 .................................................... 187

E.2 BACNET BINARY INPUT POINT MAPPING FOR G9000/G2020 ..................................................... 190

APPENDIX F– BACNET POINT MAPPING FOR 5000 NEMA 3R ................................................ 192

F.1 BACNET ANALOG INPUT POINT MAPPING FOR 5000 NEMA 3R ................................................ 192

F.2 BACNET BINARY INPUT POINT MAPPING FOR 5000 NEMA 3R .................................................. 196

APPENDIX G– BACNET POINT MAPPING FOR T1000 ............................................................... 200

G.1 BACNET ANALOG INPUT POINT MAPPING FOR T1000 ................................................................ 200

G.2 BACNET BINARY INPUT POINT MAPPING FOR T1000 ................................................................. 203

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APPENDIX H – – BACNET POINT MAPPING FOR T1000 (1-3KVA) .......................................... 206

H.1 BACNET ANALOG INPUT POINT MAPPING FOR T1000 (1-3KVA) .............................................. 206

H.2 BACNET BINARY INPUT POINT MAPPING FOR T1000 (1-3KVA) ................................................ 208

APPENDIX I – – BACNET POINT MAPPING FOR 5000 (3P1) ...................................................... 210

I.1 BACNET ANALOG INPUT POINT MAPPING FOR 5000 (3P1) ......................................................... 210

I.2 BACNET BINARY INPUT POINT MAPPING FOR 5000 (3P1) .......................................................... 213

APPENDIX J – – BACNET POINT MAPPING FOR G9000/G2020 V2 .......................................... 216

J.1 BACNET ANALOG INPUT POINT MAPPING FOR G9000/G2020 V2 .............................................. 216

I.2 BACNET BINARY INPUT POINT MAPPING FOR G9000/G2020 V2 ............................................... 219

APPENDIX K – SNMP MIB OID’S FOR 1600XP/XPI ...................................................................... 222

APPENDIX L – SNMP MIB OID’S FOR 4300 ................................................................................... 228

APPENDIX M – SNMP MIB OID’S FOR 4400 .................................................................................. 233

APPENDIX N – SNMP MIB OID’S FOR G9000/G2020 .................................................................... 238

APPENDIX O – SNMP MIB OID’S FOR 5000 NEMA 3R ................................................................ 241

APPENDIX P – SNMP MIB OID’S FOR T1000 ................................................................................. 246

APPENDIX Q – SNMP MIB OID’S FOR T1000 (1-3 KVA) .............................................................. 250

APPENDIX R – SNMP MIB OID’S FOR 5000 (3P1) ......................................................................... 252

APPENDIX S – SNMP MIB OID’S FOR G9000/G2020 V2 ............................................................... 256

APPENDIX T – ADDITIONAL RS-485 CONNECTION INFORMATION .................................... 260

RemotEye 4 User Manual – 90988-007 9

List of Figures

Figure 2-1 RemotEye 4 Faceplate Layout .................................................................................................................. 17

Figure 2-2 RemotEye 4 Hard Reset Button Access .................................................................................................... 18

Figure 2-3 RemotEye LED Locations ........................................................................................................................ 19

Figure 2-4 HTTP Web Access Dashboard Example .................................................................................................. 20

Figure 2-5 *** SNMP Access to RemotEye 4 ............................................................................................................ 21

Figure 2-6 EMD Module ............................................................................................................................................ 23

Figure 2-7 EMD Sensor Pack ..................................................................................................................................... 23

Figure 2-8: RemotRadar Example ............................................................................................................................... 24

Figure 3-1 RemotEye 4 MAC Address Location ....................................................................................................... 25

Figure 3-2 RemotEye 4 Location in 1600XP ............................................................................................................. 25

Figure 3-3 RemotEye 4 in 4300 and 4400 UPS .......................................................................................................... 26

Figure 3-4 RemotEye 4 in G9000/G2020 UPS ........................................................................................................... 26

Figure 3-5 RemotEye 4 in G9000 1000kVA .............................................................................................................. 27

Figure 4-1 RemotEye 4 Network Connection Example ............................................................................................. 32

Figure 4-2 PC to RemotEye 4 USB-mini-USB Cable Adapter .................................................................................. 33

Figure 4-3 Tera Term Opening Screen ....................................................................................................................... 34

Figure 4-4 Serial Port Setup ....................................................................................................................................... 34

Figure 4-5 RemotEye 4 Configuration Utility Main Menu ........................................................................................ 35

Figure 5-1 Login Screen ............................................................................................................................................. 36

Figure 5-2 First Time Setup Screen ............................................................................................................................ 36

Figure 5-3 Login/Guest Mode Settings ...................................................................................................................... 37

Figure 5-4 First Time Setup Screen ............................................................................................................................ 38

Figure 5-5 RemotEye 4 Default Dashboard (Home Page) Layout ............................................................................. 39

Figure 5-6 Default UPS Pictures ................................................................................................................................ 40

Figure 5-7 Remote View Flow Diagrams (RVFD) ..................................................................................................... 41

Figure 5-8 Dynamic (Comprehensive) Block by Series ............................................................................................. 41

Figure 5-9 History/Trend Blocks ................................................................................................................................ 42

Figure 5-10 Login to Edit Dashboard ......................................................................................................................... 42

Figure 5-11 Edit Dashboard Button ............................................................................................................................ 42

Figure 5-12 Edit Dashboard Mode ............................................................................................................................. 43

Figure 5-13 Edit Dashboard Mode - Drop-down Menu ............................................................................................. 44

Figure 5-14 Drop-Down Menus ................................................................................................................................. 45

Figure 5-15 SETTINGS Web Page ............................................................................................................................ 45

Figure 6-1 SNMP Settings Panel ................................................................................................................................ 47

Figure 6-2 Modbus TCP/IP and BACnet IP Configuration Panels ............................................................................. 49

Figure 6-3 RemotEye 4 RS-485 Data and GND Cabling ........................................................................................... 50

Figure 6-4 Interface Settings for Modbus RTU .......................................................................................................... 50

Figure 6-5 Modbus Settings for Modbus RTU ........................................................................................................... 51

Figure 6-6 MODbus Read/Write Definitions ............................................................................................................. 51

Figure 6-7 Example - MODbus Poll for 1600XP ....................................................................................................... 52

Figure 6-8 RemotEye 4 RS-485 Data and GND Cabling ........................................................................................... 53

Figure 6-9 Interface Settings for BACnet MS/TP ...................................................................................................... 53

Figure 6-10 BACnet Settings for BACnet MS/TP ..................................................................................................... 54

Figure 7-1 Wireless System Settings View ................................................................................................................ 57

Figure 8-1 Mobile Webpage by Product Line ............................................................................................................ 61

Figure 8-2 Input Parameters Mobile Webpage – by Product Line ............................................................................. 62

Figure 8-3 Example of Alert Center and Protected Clients ........................................................................................ 62

Figure 9-1 RemotEye 4 Console Main Menu ............................................................................................................. 66

Figure 9-2 RemotEye 4 Card Settings Menu .............................................................................................................. 67

Figure 9-3 IP, Time and System Group Menu ............................................................................................................ 68

Figure 9-4 IPv4 Group Menu ..................................................................................................................................... 69

Figure 9-5 IPv6 Group Menu ..................................................................................................................................... 69

Figure 9-6 Date and Time Group Menu ..................................................................................................................... 70

Figure 9-7 Network Control Group Menu .................................................................................................................. 71

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Figure 9-8 SNMP Control Group ............................................................................................................................... 71

Figure 9-9 SMTP Control Group ................................................................................................................................ 72

Figure 9-10 SSH Control Group ................................................................................................................................. 72

Figure 9-11 Telnet Control Group .............................................................................................................................. 72

Figure 9-12 HTTP Control Group .............................................................................................................................. 73

Figure 9-13 Configuration Control Group Menu ........................................................................................................ 73

Figure 9-14 RADIUS Group Menu ............................................................................................................................ 74

Figure 9-15 Access Control Table .............................................................................................................................. 74

Figure 9-16 Super User Group Menu ......................................................................................................................... 75

Figure 9-17 Email Group Menu ................................................................................................................................. 76

Figure 9-18 Mail Receiver Table ................................................................................................................................ 76

Figure 9-19 SNMP Group Menu ................................................................................................................................ 77

Figure 9-20 Trap Receiver Table ................................................................................................................................ 77

Figure 9-21 SNMPv3 USM Table .............................................................................................................................. 78

Figure 9-22 Modbus Group Menu .............................................................................................................................. 79

Figure 9-23 BACnet Group Menu .............................................................................................................................. 79

Figure 9-24 Interface Settings Group Menu ............................................................................................................... 80

Figure 9-25 Reset Configuration to Default ............................................................................................................... 80

Figure 9-26 Restart SNMP/WEB Card ....................................................................................................................... 80

Figure 11-1 Network with RemotEye and ESXi Servers ........................................................................................... 91

Figure 11-2 Text turns RED in Super User Mode ...................................................................................................... 92

Figure 11-3 Add Server to vMA ................................................................................................................................. 92

Figure 11-4 ESXi Added to VMA .............................................................................................................................. 92

Figure 11-5 WinSCP Login Screen ............................................................................................................................ 93

Figure 11-6 WinSCP vi-admin Screen ....................................................................................................................... 94

Figure 11-7 Install Screen Shot .................................................................................................................................. 95

Figure 11-8 Protected Client Table in RemotEye ....................................................................................................... 95

Figure 11-9 vSphere Management Asistant Screen Shot ............................................................................................ 96

Figure 11-10 VM Remote Shutdown Test .................................................................................................................. 97

Figure 11-11 RemotEye 4 Save Log Utility RemotEye 4 – Auto Save Log Tab ..................................................... 100

Figure 11-12 RemotEye 4 Save Log Utility RemotEye 4 – Selecting ....................................................................... 101

Figure 11-13 RemotEye 4 Save Log Utility – Device List ....................................................................................... 101

Figure 11-14 RemotEye 4 Save Log Utility – Status................................................................................................ 102

Figure 11-15 RemotEye 4 Save Log – Settings ......................................................................................................... 102

Figure 11-16 RemotEye 4 Save Log – Set Page ........................................................................................................ 103

Figure 11-17 Remote Config Tool - Detail.............................................................................................................. 104

Figure 11-18 Tupgrade Utility Opening Display ...................................................................................................... 105

Figure 12-1 PCB Top View/Goldfinger ................................................................................................................... 108

Figure 12-2 RemotEye 4 Faceplate .......................................................................................................................... 109

RemotEye 4 User Manual – 90988-007 11

List of Tables

Table 2-1 RemotEye 4 Connections ........................................................................................................................... 17

Table 2-2 RemotEye 4 LED Indications ..................................................................................................................... 19

Table 3-1 Set-up Checklist ......................................................................................................................................... 24

Table 4-1 Monitoring Protocol and Port Connector ................................................................................................... 31

Table 7-1 Daily/Event Status Logs ............................................................................................................................. 56

Table 7-2 EMD Layout and Indicators ....................................................................................................................... 59

Table 9-1 Console Menu Tree .................................................................................................................................... 63

Table 10-1 History Log Availability .......................................................................................................................... 81

Table 10-2 UPS History Summary Page Availability ................................................................................................ 81

Table 10-4 RemotEye 4 UPS Warning Codes ............................................................................................................ 89

Table 11-1 Tupgrade Toolbar Functions .................................................................................................................. 105

Table 12-1 RemotEye 4 System Specifications ........................................................................................................ 106

Table 12-2 RemotEye 4 LED Indications ................................................................................................................. 107

Table 12-3 Firmware Specifications ......................................................................................................................... 108

Table 12-4 Pin-outs for Network RJ-45 ................................................................................................................... 108

Table 12-5 Pin-outs for RS-232/EDM RJ-45 ........................................................................................................... 108

Table 12-6 Pin-outs for RS-485 (Phoenix) Connector.............................................................................................. 109

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RemotEye 4 User Manual – 90988-007 13

1 GENERAL SAFETY INSTRUCTIONS

DO NOT attempt to install, operate, maintain or dispose of this equipment until you have read and understood all of the product safety information and directions that are contained in this manual.

SAFETY ALERT SYMBOLS

The Safety Alert Symbol indicates that a potential personal injury hazard exists. The symbol is comprised of an equilateral triangle enclosing an exclamation mark.

Listed below are the signal words that are used throughout this manual followed by their descriptions and associated symbols. When the words DANGER, WARNING and CAUTION are used in this manual they will be followed by important safety information that must be carefully adhered to.

The word DANGER preceded by the safety alert symbol indicates that an imminently hazardous situation exists that, if not avoided, will result in death or serious injury to personnel.

The word WARNING in capital letters preceded by the safety alert symbol indicates that a potentially hazardous situation exists that, if not avoided, could result in death or serious injury to personnel.

The word CAUTION or ATTENTION in capital letters preceded by the safety alert symbol indicates that a potentially hazardous situation exists which, if not avoided, may result in minor or moderate injury.

The word CAUTION in capital letters without the safety alert symbol indicates a potentially hazardous situation exists which, if not avoided, may result in equipment and property damage.

SPECIAL SYMBOLS

To identify special hazards, other symbols may appear in conjunction with the DANGER, WARNING and CAUTION signal words. These symbols indicate areas that require special and/or strict adherence to the procedures to prevent serious injury to personnel or death.

1.2.1 Electrical Hazard Symbol

A symbol which indicates a hazard of injury from electrical shock or burn. It is comprised of an equilateral triangle enclosing a lightning bolt.

DANGER

WARNING

CAUTION / ATTENTION

SIGNAL WORDS

14 RemotEye 4 User Manual – 90988-007

1.2.2 Explosion Hazard Symbol

A symbol which indicates a hazard of injury from exploding parts. It is comprised of an equilateral triangle enclosing an explosion image.

EQUIPMENT WARNING LABELS

DO NOT attempt to install, operate, maintain, or dispose of this equipment until you have read and understood all of the product warnings and user directions that are contained in this instruction manual.

DO NOT remove or cover any of the labels. If the labels are damaged or if additional labels are required, contact your Toshiba representative for additional labels.

Labels attached to the equipment are there to provide useful information or to indicate an imminently hazardous situation that may result in serious injury, severe property and equipment damage, or death if the instructions are not followed.

Misuse of this equipment could result in injury and equipment damage. In no event will Toshiba Corporation be responsible or liable for either indirect or consequential damage or injury that may result from the misuse of this equipment.

INSTALLATION PRECAUTIONS

Install the unit in a stable level and upright position that is free of excessive vibration. Install the unit where the ambient temperature is within the specified range. Do not install the unit in areas that are subject to high humidity. Do not install the unit in areas that allow exposure to direct sunlight. Do not install the unit in areas that allow exposure to high levels of airborne dust, metal particles, or flammable

gases. Do not install the unit in areas near sources of electrical noise. Do not install the unit in areas that would allow fluids or any foreign object to get inside the unit. For further information on workplace safety visit www.osha.gov.

WARNING

CAUTION

RemotEye 4 User Manual – 90988-007 15

2 INTRODUCTION

PURPOSE & MANUAL OVERVIEW

Congratulations on the purchase of your new Toshiba Uninterruptible Power Supply (UPS) system remote management tool: the RemotEye 4. The RemotEye 4 has embedded software that allows network administrators to monitor and control Toshiba UPS systems remotely via any of the following protocols:

Hypertext Transfer Protocol (HTTP/HTTPS) SNMP (Simple Network Management Protocol) Modbus TCP/RTU (Transmission Control Protocol/Remote Terminal Unit) BACnet IP/MSTP (Internet Protocol /Master Slave Token Passing) This user manual describes how to install, configure, and operate the RemotEye 4. The RemotEye 4 connects to the

network via either a RJ-45 or a RS-485 connection. The RemotEye 4 can be configured in one of two ways after it is physically installed in the UPS.

1. Networks set up for DHCP automatically configure the RemotEye 4 for the network.

2. Manually configure the RemotEye 4 circuit card using either default settings or manually selected settings. a. The default network values are used and the network is changed to accommodate these values. b. The RemotEye 4 IP address values are to be manually input to accommodate the existing network

configuration.

APPLICABLE SPECIFICATIONS

Electronic Emission Notice Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

CE Notice

This device complies with the EMC directive of the European Community and meets or exceeds the following technical standard:

 EN 55022:1998 ”Limits and Methods of Measurement of Radio interference Characteristics of information Technology Equipment.” This device complies with the CISPR Class B standard

 EN 55024:1998 ”Electromagnetic compatibility Generic immunity standard Part1: Residential, and light industry.”

16 RemotEye 4 User Manual – 90988-007

UPS COMPATIBILITY

The RemotEye 4 is compatible with the following Toshiba UPS product lines:

 T1000 Single Phase UPS Family  T1000 (1-3kVA) Single Phase UPS Family  1600XP/XPi Single Phase UPS Family

(NOTE: The 1600XP and 1600XPi are identical except for case color (XP is off-white, and XPi is black) and the XPi comes pre-loaded with the RemotEye 4)

 4300 30/50kVA Three-Phase UPS Family  4400 15-80kVA Three Phase UPS Family  5000 NEMA 3R 20/30kVA Three-Phase UPS Family  5000 3P1 50kVA Three-Phase to Single-Phase UPS Family  G9000/G2020 80-1000kVA Three-Phase UPS Family

PACKAGE CONTENTS

Listed below are the items included in the RemotEye 4 package:

1. The RemotEye 4 printed circuit board.

2. USB cable, (USB A to USB Mini-B).

3. A CD-ROM containing the following: a. The RemotEye 4 Quick Installation Guide. b. RemotEye 4 User Manual c. T1000 MIB File d. T1000 (1-3kVA) MIB File e. 1600XP/XPi MIB File f. 4300 MIB File g. 4400 MIB File h. 5000 NEMA 3R MIB File i. 5000 3P1 MIB File j. G9000 MIB File (Note: Also compatible with G2020 UPS) k. System MIB File l. RemotEye 4 Firmware Upgrade Utility Software Tool m. Shutdown Clients Software n. Auto-Save Log Utility Software Tool o. USB Driver

4. Phoenix 3-pin Connector

RemotEye 4 User Manual – 90988-007 17

REMOTEYE 4 LAYOUT AND LED INDICATORS

Figure 2-1 RemotEye 4 Faceplate Layout

Table 2-1 RemotEye 4 Connections

No.

Item

Description

Network port

Connects to network. LED indication: LAN 10/100 link, Activity.

EMD

Connects to an environmental sensor (EMD) LED indication: System power, System status.

USB A port

Expansion slot.

RS-485 port

Phoenix connector for RS-485 serial connections.

Setup port (mini-USB)

Connects to a workstation USB A port with the provided USB adapter cable.

Restart button (Access through faceplate)

Restarts RemotEye 4 display only. (Does not restart the UPS) (The Restart button is behind faceplate, under the network port. It can be accessed with a thin probe inserted through the “Restart” port.)

 Press 1 second – Restart RemotEye 4

(This does not affect the operation of UPS.)

Hard Reset button (Behind faceplate)

The Hard Reset button is located behind the RemotEye 4 faceplate, beneath the USB port. Remove the faceplate to access the Hard Reset button.

 With the faceplate removed and the PCB installed, press and hold the

Hard Reset button for at least 10 seconds. This will restore the RemotEye 4 parameters to their default values, including the Username (TOSHIBA) and Password (ADMIN)

See 2.5.1 Hard Reset Button for instructions on accessing the Hard Reset button.

1 2 3 4 5

(7)

18 RemotEye 4 User Manual – 90988-007

2.5.1 Hard Reset Button

Faceplate Bracket Attachment – Bottom Faceplate Bracket Screw - Top

RemotEye 4 without Faceplate – Front View

Figure 2-2 RemotEye 4 Hard Reset Button Access

If the RemotEye 4 needs to be restored to its initial default values, such as when the RemotEye 4 User Name/ Password become lost or non-functional, the default values (Username: TOSHIBA, Password: ADMIN) may be restored by performing a Hard Reset of the RemotEye 4.

NOTE: The RemotEye 4 PCB card may be safely removed and re-inserted into the UPS PCB mounting box while the UPS is energized.

1. Remove the RemotEye 4 PCB from the UPS PCB mounting box while the UPS is energized.

2. Remove the PCB faceplate: Use a Philips screwdriver to unscrew the Philips head screw, Figure 2-2 (B)

from the press nut in the Faceplate Bracket, Figure 2-2 (A).

3. Insert the PCB without the faceplate into the PCB mounting box and allow it to power up.

4. Press and hold the reset button, Figure 2-2(C) for at least ten (10) seconds to trigger the hard reset.

5. Remove the RemotEye 4 PCB and re-install the PCB faceplate removed in step 2.

6. Reinstall the assembled RemotEye 4 PCB in the UPS PCB mounting box.

< B

< A

RemotEye 4 User Manual – 90988-007 19

Figure 2-3 RemotEye LED Locations

Table 2-2 RemotEye 4 LED Indications

No.

Port

Green LED

Yellow LED

Function

Network

○ ON

●○●○● Flashing(1sec)

Ethernet 100 Traffic

● OFF

●○●○● Flashing(1sec)

Ethernet 10 Traffic

○ ON

100 Base-TX Ready

● OFF

○ ON

10 Base-T Ready

● OFF

Ethernet Disconnection

Status/ EMD

○ ON

● OFF

Power On (Normal Status)

○ ON

●○●○● Flashing(1~3sec)

RS232 Port Activity (UPS site)

Two LED cross Flashing

Auto Diagnostic Mode

○ ON

Auto Diagnostic Failed

● OFF

Hardware Error

Green

LED

Yellow

LED

Green

LED

Yellow

LED

20 RemotEye 4 User Manual – 90988-007

FEATURES

2.6.1 HTTP Web Access

A built-in web interface allows access to data from RemotEye 4 publicly or privately using an internet browser such as Internet Explorer, Firefox, or Google Chrome.

The web interface homepage is a customizable dashboard-style display of various parameter groups in an array of replaceable, rearrangeable, information blocks, or widgets.

Figure 2-4 HTTP Web Access Dashboard Example

2.6.2 SNMP Access

RemotEye 4 provides enhanced SNMP security with option of SNMPv3. RemotEye 4 also supports SNMPv1 and SNMPv2c. It is compatible with the United States Standard UPS MIB, RFC1628, and Toshiba customized MIB files (See SNMP example using iReasoning MIB Browser Software in Figure 2-4 *** SNMP Access to RemotEye

4).

Replaceable, Rearrangable

RemotEye 4 User Manual – 90988-007 21

Figure 2-5 *** SNMP Access to RemotEye 4

2.6.3 BACnet and Modbus Access

The RemotEye 4 can be set to interface with these common industrial protocols:

 BACnet IP or BACnet MSTP (Internet Protocol or Master Slate Token Passing)  Modbus TCP or Modbus RTU (Transmission Control Protocol or Remote Terminal Unit)

2.6.4 Additional Features

 Multiple RemotEye 4 Configuration Options – The RemotEye 4 can be configured either via the internet

(HTTP), SNMP, Telnet, SSHv2, or console port.

 Configuration Capture Tool – If multiple RemotEye 4’s are in a network, the operator can create one config

file and configure all RemotEye 4’s at once. It also allows troubleshooting to be expedited.

 UPS Home Group – RemotEye 4 can see other RemotEye 4s that are in the same network, as well as view

the UPS mode (on-line, Bypass, or Backup) of the corresponding attached UPS.

 A super user or Administrator can reset the password of users.  The web page automatically logs out user after 15 minutes of inactivity  Reminders – Reminders can be set to pop-up as alerts in the Alert Center Widget, and/or be sent as emails.

These are useful for setting reminders for such things as UPS filter changes, scheduled preventive maintenance, etc.

 Firewall Settings – The RemotEye 4 can limit IP Address access.  User Profiles – Allows adding up to eight new users to let everyone have their own personalized

Dashboard.

22 RemotEye 4 User Manual – 90988-007

 RADIUS (security protocol) – Allows the RemotEye 4 to work with a centralized RADIUS server before

allowing the user to access monitor or manage the Toshiba UPS.

 Interface settings – Allows simple configuration of the network protocols for the serial RS-232/RS-485

ports.

 The UPS image on the Dashboard can be replaced at any time by the administrator. Image size restriction

is a single 100kb max. JPEG

 Automatic Save Log – Allows saving UPS and RemotEye 4 history logs to a dedicated UPS monitoring

workstation.

 Battery Test – Several of the UPS are capable of conducting battery test. The RemotEye 4 allows

scheduling automatic battery tests to help monitor backup battery fitness.

 Mobile Friendly Page – A mobile-friendly web page allows monitoring on smartphones.  IPv6 Ready – Capable of merging into your expanding network.  Automatic Firmware Upgrades  Email Notifications  Protected Clients Shutdown – RemotEye 4 can initiate an orderly shutdown to connected virtualization

operating systems in case of power outage.

2.6.5 RemotEye 4 Support Software Programs

Use of the following programs further expands the flexibility of RemotEye 4. Remote Client Shutdown for ESXi – Remote shutdown of ESXi servers can be accomplished by installing the

separate program RemotEye ESXi Client Shutdown Daemon. The program is software that is installed onto the ESXi server. This allows the RemotEye 4 to communicate with the Client Software to broadcast system failure messages via an IP (Internet Protocol) packet and to perform unattended graceful shutdown of up to 250 clients. See Section 11.1

Auto-Save Log – An easy to configure utility tool that allows administrators to automatically save history logs from one to multiple RemotEye 4s at the same time to a computer’s hard drive. See Section 11.3

Tupgrade – Manually upgrade RemotEye 4 firmware using Tupgrade. RemotEye 4 Firmware Upgrade Utility is an easy to use network upgrade utility tool that allows user to upgrade to a newer firmware version when available. See Section 11.5.

2.6.6 Optional – Environmental Monitoring Device (EMD)

The Environmental Monitoring Device (EMD) (Sold Separately) allows the RemotEye 4 to monitor environmental temperature and humidity.

It also provides two dry contact closures, which can be used with Toshiba’s RemotEye Sensor Pack (sold separately), that can be set for normally open, normally closed, active high, or active low conditions. When an EMD event is triggered the RemotEye 4 can send an email notification and SNMP Trap with the description of the event (See Figure 2-6 EMD Module). (Part Number: RMTI-EMD-HT)

RemotEye 4 User Manual – 90988-007 23

Figure 2-6 EMD Module

2.6.7 Optional – RemotEye Sensor Pack for EMD

RemotEye Sensor Pack for EMD (Sold Separately) extends the EMD monitoring capabilities (See Figure 2-7 EMD Sensor Pack). The sensor package consists of the following:

1. Intrusion Sensor

2. Vibration Sensor

3. Water Sensor

4. Smoke Detector Sensor

Please contact Toshiba directly or a Toshiba vendor for more information.( Part Number: RMTI-EMD-SENSORS)

Figure 2-7 EMD Sensor Pack

2.6.8 Optional – RemotRadar Software

RemotRadar Global Monitoring Software (Sold Separately), is a real-time monitoring solution software application that allows monitoring up to 5,000 RemotEye II/III/4s all at-once (See Figure 2-8: RemotRadar Version 2.0 Example). It also has the ability to send SMS and Email notifications when an event occurs to one of the Toshiba UPS. Please contact Toshiba directly or a Toshiba vendor for more information. Available as a softcopy download from Toshiba (Part Number: REMOTRADAR) or as a hardcopy (Part Number – REMOTRADAR-CD).

24 RemotEye 4 User Manual – 90988-007

Figure 2-8: RemotRadar Example

3 SETUP

CHECKLIST

The following information is required for first time setup of the RemotEye 4.

NOTE: The RemotEye 4 comes with DHCP enabled by default. If this is the installation method, then only the MAC address needs to be recorded. See Table 3-1.

 RemotEye 4 MAC address  IP Address  Gateway IP Address  Network Mask  SMTP IP Address

NOTE: Although the SMTP IP address is NOT required, it is required for email notification.

 1600XP/XPi Only: When installing the RemotEye 4 in a 1600XP/XPi, you will also need the ADMIN

password.

Record the relevant information in the Set-up Checklist, Table 3-1, to facilitate installation and subsequent troubleshooting.

Table 3-1 Set-up Checklist

Example values shown are factory-provided default values.

Item

Setting

Recorded Setting

RemotEye 4 MAC Address (see Figure 3-1) (Default – 00E0D8LLMMNN)

IP Address (Default. – 192.168.1.168 )

Gateway IP Address (Default – 0.0.0.0)

Sub-Network Mask (Default – 255.255.255.0)

5**

SMTP IP Address (Default – 0.0.0.0)

6***

ADMIN Password (Default - ADMIN) (1600XP/XPi only)**

* Not required for DCHP (Dynamic Host Configuration Protocol) setup. ** Required for email notifications. *** Required for 1600XP/XPi Setup

RemotEye 4 User Manual – 90988-007 25

INSTALL REMOTEYE 4 IN UPS

Follow these steps to install the RemotEye 4 card.

1. Record the RemotEye 4 PCB MAC address (see Figure 3-1 ) in Table 3-1 before physically installing the

PCB in the UPS.

(For each RemotEye 4, the MAC address is created using the following format: 00 E0 D8 LL MM NN. The first half of this code, 00 E0 D8, identifies the manufacturer of the Ethernet board. Since every RemotEye 4 is produced by the same manufacturer, these 3 hexadecimal bytes remain constant. The LL MM NN characters identify the serial number of the device in hexadecimal form. The serial number is unique for each RemotEye 4 device.)

Figure 3-1 RemotEye 4 MAC Address Location

2. Ensure the UPS is turned off using the proper shutdown procedure as explained in the UPS manual.

3. Slide the RemotEye 4 card assembly into the RemotEye 4 slot of the UPS. (see Figure 3-2 thru Figure

3-4)

4. Secure the RemotEye 4 card assembly using the factory-supplied screws.

Figure 3-2 RemotEye 4 Location in 1600XP

MAC address label located on top of PCB.

26 RemotEye 4 User Manual – 90988-007

Figure 3-3 RemotEye 4 in 4300 and 4400 UPS

Figure 3-4 RemotEye 4 in G9000/G2020 UPS

NOTE: RemotEye 4 located on back side of the Control Section door of for all 100-750kVA models

RemotEye 4 User Manual – 90988-007 27

Figure 3-5 RemotEye 4 in G9000 1000-2000kVA

Open Control Section Door to access RemotEye 4

28 RemotEye 4 User Manual – 90988-007

Figure 3-6 RemotEye 4 in 5000 Series 30kVA

RemotEye 4 User Manual – 90988-007 29

Figure 3-7 RemotEye 4 in T1000 (1-3kVA) Series Rackmounts

Figure 3-8 RemotEye 4 in T1000 (1-3kVA) Series Towers

30 RemotEye 4 User Manual – 90988-007

Figure 3-9 RemotEye 4 in 5000 3P1

Inside of Power Electronics Cabinet in top-right corner.

RemotEye 4 User Manual – 90988-007 31

4 REMOTEYE 4 NETWORK CONNECTION SETUP

The RemotEye 4 comes with two user interfaces:

 A built in web interface can be accessed with a web browser that allows setup and monitoring over the

Ethernet with a user-friendly GUI (Graphical User Interface). This is the recommended interface for configuring your system. Recommended browsers are:

o Internet Explorer 10 or above o Firefox 15 or above o Google Chrome 25 or above

 A built in console allows setup for installations that do not have access to a web browser, or whose

networks have HTTP disabled. The RemotEye console can be accessed via Telenet, SSH, or USB using terminal emulation software such as HyperTerminal or Tera Term.

Table 4-1 Monitoring Protocol and Port Connector

System Monitoring Protocol

Ethernet (Network)

RS485

Port Connector

Setup Method

HTTP

●

Network RJ45

RemotEye 4 Browser

SNMP v1, v2c, v3

●

Network RJ45

RemotEye 4 Browser

Modbus TCP

●

Network RJ45

RemotEye 4 Browser

Modbus RTU

●

COM RJ45 (RS-232) or Serial Terminal Block (RS-485)

Terminal Emulation Software

BACnet IP

●

Network RJ45

RemotEye 4 Browser

BACnet MSTP

●

COM RJ45 (RS-232) or Serial Terminal Block (RS-485)

Terminal Emulation Software

Using the web interface is the preferred method of setting up and working with the RemotEye 4. Alternatives are briefly discussed at the end of this section.

IP ADDRESS SETUP WITH DHCP

The only data required for the network is the RemotEye 4 MAC address. (See Table 3-1 Set-up Checklist) Each Ethernet network is different. Use the following steps as an outline for connecting the RemotEye 4 to the

network.

1. Connect the RemotEye 4 NETWORK RJ45 receptacle to the designated network switch, hub, or

computer with a Cat 5 or better cable. (See Figure 4-1)

2. Turn on the UPS.

3. Verify a network link has been established with the RemotEye 4: Confirm green and/or yellow LED’s

illuminate. (See Table 2-2)

4. RemotEye 4 automatically obtains a network IP address.

- The RemotEye 4’s “DHCP/BOOTP” setting comes enabled by default. If there is a DHCP/BOOTP

server within the network, the DHCP/BOOTP server will allocate (lease) an IP address to the RemotEye 4.

- (If there is no DHCP/BOOTP server on the network, RemotEye 4 will use the default IP address

192.168.1.168, subnet mask 255.255.255.0, and Gateway 192.168.1.1.)

5. Connect a Laptop/PC to the same network as the RemotEye via network switch, hub, or directly to the

RemotEye Network port.

6. GO TO Section 5 – System Configuration.

32 RemotEye 4 User Manual – 90988-007

Cat5

Cable

Network Hub/

Switch / Router

RemotEye 4

Figure 4-1 RemotEye 4 Network Connection Example

IP ADDRESS SETUP WITH CUSTOM NETWORK SETTINGS

A PC with terminal emulation software (TES) and the RemotEye 4 USB -to-serial driver installed are required to configure the initial IP Setting of the RemotEye 4 thru the mini-USB setup port.

Terminal Emulation Software: The PC must be running Terminal Emulation Software (TES) such as HyperTerminal (available in older versions of MS Windows). If HyperTerminal is not available, “Tera Term” is available for free.

SPEAr – USB-to-Serial Driver: The factory-provided mini-USB-to-serial driver, SPEAr, must be installed for the TES to access the RemotEye 4 mini-USB port. If you are using Windows 8.1, proceed to section 4.2.1. If you are using Windows 7, proceed to section 4.2.2.

4.2.1 Install USB Driver (Windows 8.1)

1. Connect the USB Cable between PC and RemotEye 4 Setup port.

2. Insert the factory-provided CD in the PC CD Drive.

3. Go to the PC Settings Tab and click the “Change PC Settings” button.

4. Click the “Update and Recovery” Option and select the following “Recovery” Option. Click the “Restart

now” button under Advanced Startup.

5. Wait for computer to restart. Choose the “Troubleshoot” Option, then the “Advanced Options” Option, and

finally the “Startup Settings” Option. Click the “Restart” button on the screen when prompted.

6. When given the list titled “Startup Settings”, choose Option 7) “Disable driver signature enforcement” by

pressing the F7 Key. The computer will reset again.

7. Open Device Manager, right click on Gadget Serial vX.X and select Update Driver Software…, then

click on Browse my computer for driver software.

8. Press Browse then locate the RMTI-4 Vx.xx -> RemotEye 4 USB Driver->Win7 on the RemotEye 4 CD.

Then press OK.

9. Press Next and if a Windows Security window appears, press Install this driver software anyway.

RemotEye 4 User Manual – 90988-007 33

10. A confirmation of a successful install should be shown at the end of the update and the device will be

named SPEAr Com Port.

4.2.2 Install USB Driver (Windows 7)

11. Connect the USB Cable between PC and RemotEye 4 Setup port.

12. Insert the factory-provided CD in the PC CD Drive.

13. Open Device Manager, right click on Gadget Serial vX.X and select Update Driver Software…, then

click on Browse my computer for driver software.

14. Press Browse then locate the RMTI-4 Vx.xx -> RemotEye 4 USB Driver->Win7 on the RemotEye 4 CD.

Then press OK.

15. Press Next and if a Windows Security window appears, press Install this driver software anyway.

16. A confirmation of a successful install should be shown at the end of the update and the device will be

named SPEAr Com Port.

Note: The SPEAr COM port will appear under a different name in some systems. If SPEAr doesn’t appear when

performing the following steps, check to ensure that it isn’t appearing under a different name in the Ports section of

the Device Manager.

Figure 4-2 PC to RemotEye 4 USB-mini-USB Cable Adapter

4.2.3 Establishing Comminication Terminal Emulation Software: The PC must be running Terminal Emulation Software (TES) such as HyperTerm

(available in older versions of MS Windows). If HyperTerminal is not available, “Tera Term” is available for free

download from the internet, or use the TES program of your choice. A direct configuration session can easily be established once the hardware and software are properly set up. Follow

these steps to begin configuration: Determine the COM port used by RemotEye 4

1. Open the Control Panel, and click on Device Manager.

2. Click on Ports (COM & LPT) and note the COM port labeled SPEAr COM

3. Launch Tera Term. Click on Setup > Serial port.

UPS/RemotEye 4

USB to

USB-B Cable

USB-B

Connector

USB

Connector

34 RemotEye 4 User Manual – 90988-007

Figure 4-3 Tera Term Opening Screen

4. Click on each drop-down box as necessary to

adjust the serial port settings.

5. Set the COM port parameters for:

Port: (COM port for SPEAr) Baud rate: 9600 Data: 8 Bit Parity: none Stop: 1 bit Flow control: none Transmit Delay: 0

6. Click on the “OK” button.

7. Set the RemotEye 4 IP Address for the target

network. See Section 4.2.3 Set the IP Address.

4.2.4 Set the IP Address

1. Install the Driver

2. Connect the USB to mini-USB adapter cable provided in the RemotEye 4 package.

3. Load and start a hyperterminal (Tera Term)

4. Look for the SPEAr COM Port number.

5. Click OK

6. Set the COM port for SPEAr to the following settings:

 Baud 9600 baud  Data 8 bit  Parity None  Stop bit 1 bit  Flow Control None

7. Login. (The default Log in values are: User: TOSHIBA, Password: ADMIN)

8. The RemotEye 4 Configuration Utility main menu will be displayed. See Figure 4-5.

Figure 4-4 Serial Port Setup

RemotEye 4 User Manual – 90988-007 35

Figure 4-5 RemotEye 4 Configuration Utility Main Menu

9. This is the built-in RemotEye 4 Console configuration utility main menu.

10. Navigate to the IP Network setup:

10.1. Main Menu  (1) RemotEye 4 Card Settings  (1) IP, Time and System Group  (1) IPv4 Group

10.2. Enter the IP Network, Mask, etc.

11. Exit Console: (0) Return to previous menu (0) Return to previous menu p  (0) Return to previous menu



(0) Back to Main Menu  (0) Exit

12. Log off.

13. Connect RemotEye 4 to the network switch/router/hub with Cat 5 cable.

14. Open web browser.

15. Type in IP address assigned in Step 10.2

16. On log in page click on First Time Setup. Default User is “TOSHIBA”, the default Password is

“ADMIN”.

17. GO TO Section 5 - System Configuration

36 RemotEye 4 User Manual – 90988-007

5 SYSTEM CONFIGURATION via WEB INTERFACE

SOFTWARE SETUP

The web configuration is accomplished through a TCP/IP network connection. A web connection can be established with RemotEye 4 by using any Internet Browser application (for example, Firefox). Follow these steps to setup the software for web-based RemotEye 4 configuration:

1. Verify workstation is loaded with one of the web browser applications listed: (e.g. Internet Explorer).

Minimum required version for common browsers are:

- MS Internet Explorer 10 or above

- Firefox 15 or above

- Google Chrome 25 or above

2. Verify a valid network path exists between RemotEye 4 and the workstation. If performing the web

configuration from a workstation that is located on the same network, then proceed to the next section. Otherwise, refer back to Section 4 – “RemotEye 4 Network Connection.”

5.1.1 First Time Setup

NOTE: HTTP Timeout Limit – If a user with administrator right is logged in with no activity for more than

15 minutes, RemotEye 4 will automatically log the user out. SSH/Telnet Timeout Limit – If a user with administrator right is logged via SSH/Telnet and there is

no activity for 60 seconds, RemotEye 4 will terminate the connection.

The first time setup replaces the default Username (TOSHIBA) and Password (ADMIN) with the users selected administrative-level account name and password. Open up web browser and enter the assigned RemotEye 4 IP address into the URL text.

Thereafter, the choices to login will be either in:

 The user will be greeted with a welcoming web page when

opened (see Figure 5-1). The welcoming screen consists of:

o User Name text field: User enters their username.

Default username is “TOSHIBA”.

o Password test field: User enters their password. Default

password is “ADMIN”.

o Remember Me checkbox: Allows internet browser to

remember the username entered.

o Log In & First Time Setup button o Guest Mode button: Allows logging in without

credentials. Guest Mode allows viewing the parameters and settings in read mode only. Guest Mode can be turned off in the settings menu.

If user logs in with default username and password, the RemotEye 4 will direct them to the first time setup screens:

FIRT TIME SETUP – User Information Page

 Username: Create a Username  Password: Create a Password  Confirm Password: Confirm Password  Email: This email address will be put into the user

profile account ONLY and not in the email settings. This email will be used to retrieve a lost/forgotten

Figure 5-2 First Time Setup Screen

Figure 5-1 Login Screen

RemotEye 4 User Manual – 90988-007 37

username and/or password, and not for triggered events. This email text box is optional, so it is not required.

 Confirm Email: Confirm Email, if used.  Login Screen: If this option is disabled, it will take them directly to the default with only read only access.  Guest Mode: Select to Disable/Enable “Guest Mode” button login. If this is disabled, it will not be

displayed in the “log in: screen. If this button is enabled, when pressed, it will direct the user to the default with only read only access.

o Guest Mode and Log In Screen Enabled: Get both options when IP address is entered in URL.

Fig. A.

o Guest Mode Enabled, Log In Screen Disabled: User directed straight to default with read only

access when IP address is entered in URL. See Fig. B.

o Guest Mode Disabled, Log In Screen Enabled: User will only get the Log In button when IP

address is entered in URL. See Fig. C.

A B C

Figure 5-3 Login/Guest Mode Settings

Press “Next”

FIRT TIME SETUP – RemotEye 4 Settings (See Figure 5-4 )

 System Name: Enter System name. (Default: “TOSHIBA”)  System Contact: Enter System Contact. (Default: “Technical Support Team”)  System Location: Enter system location. (Default: “ ”)  IP Address: Enter “IPv4 Address” – Display default IP, or the assigned IP address from BOOTP/DHCP

server or from the console settings setup. (Default: 192.168.1.168)

 Gateway Address: Enter Gateway Address - Display default gateway IP, or the assigned Gateway IP

address from BOOTP/DHCP server or from the console settings setup. (Default: 192.168.1.1)

 Subnet Mask: Enter “Subnet Mask” - Display default Subnet Mask, or the assigned Subnet Mask from

BOOTP/DHCP server or from the console settings setup. (Default: 255.255.255.0)

 DNS Address: Enter “DNS Address” IP address – Display default DNS Address 0.0.0.0, or the assigned

DNS address from a BOOTP/DHCP server or from the console settings setup. (Default: 0.0.0.0)

 IPv6 Link-Local Address: Enter “IPv6 Link-Local Address” – Display default IPv6 Link-Local address,

or the assigned IPv6 Link-Local address from BOOTP/DHCP server or from the console settings setup. (Default: FE80::2E0:D8FF:FExx:xxxx the last six "x" is the mac address)

 IPv6 Global Address: Enter “IPv6 Global Address” – Display default IPv6 Global Address, or the

assigned IPv6 Global Address from BOOTP/DHCP server or from the console settings setup.

38 RemotEye 4 User Manual – 90988-007

 IPv6 Prefix Length: Enter “IPv6 Prefix Length” – Display default IPv6 prefix length, or the assigned

IPv6 Prefix Length from BOOTP/DHCP server or from the console settings setup. (Default: 64)

 BootP/DHCP Control: Select to Disable/Enable “BootP/DHCP Control” protocol.

o Default: Disabled if no BOOTP/DHCP server was found in the network. If BOOTP/DHCP

server is found in network show enabled.

 Telnet Control: Select to Disable/Enable “Telnet Control’ protocol.

(Default: Disabled)

 SSHv2 Control: Select to Disable/Enable “SSHv2 Control” protocol.

(Default: Enabled)

Press Finish.

Figure 5-4 First Time Setup Screen

RemotEye 4 User Manual – 90988-007 39

DASHBOARD (HOME PAGE) LAYOUT

To access the RemotEye 4 via the web, enter the IP address of the RemotEye 4 in the URL field of the browser and press Enter (See Section 4.1). If unable to access the RemotEye 4 due to a firewall, contact the network administrator for information on bypassing the firewall.

Figure 5-5 RemotEye 4 Default Dashboard (Home Page) Layout

Five widget blocks are reserved, and five are interchangeable from a selection of over a dozen parameter groupings. The five reserved blocks are:

Default Picture/Custom Photo: This block will automatically display the default picture of the UPS the RemotEye 4 is attached to. The user may replace the default picture by uploading their own picture (one JPG picture only, 100kb max.) by pressing the “Picture” icon button

History Graph

Widget

Default Picture

Custom Photo

UPS

Identification

Widget

Alert Center Widget

Output Widget

Input

Widget

Remote View Flow

Diagram (RVFD) Widget

Protected

Clients

Widget

UPS Home Group Widget

Dynamic

Block

Widget

40 RemotEye 4 User Manual – 90988-007

1600XPi 1600XP 4300 4400 G9000 T1000

5000 (NEMA 3R) T1000 (1-3kVA) T1000 (1-3kVA) G2020 5000 (3P1) (Rackmount) (Tower)

Figure 5-6 Default UPS Pictures

Remote View Flow Diagram (RVFD): This widget displays a graphical diagram of the current UPS mode

(Startup, Online, CVC, Bypass, Backup, Battery Test, Pre-Charge, Gate-Check or Shutdown mode)

Startup Mode Online Mode

CVC Mode Bypass Mode

Backup Mode Battery Test Mode

RemotEye 4 User Manual – 90988-007 41

Pre-Charge Mode Gate-Check Mode

Shutdown Mode

Figure 5-7 Remote View Flow Diagrams (RVFD)

Click on each Icon in the RVFD to display the parameters for that section of the UPS in the Dynamic Block widget. Comprehensive: (Dynamic Block) This widget displays the dynamic data from the RVFD. Clicking an icon on the

RVFD will cause only those parameters to be displayed. Otherwise the summary parameters are displayed. This widget cannot be replaced.

1600XP/XPi 4300 4400/5000 G9000 T1000

Figure 5-8 Dynamic (Comprehensive) Block by Series

UPS Identification: This widget displays the UPS Manufacturer, UPS Typeform (Specific model number), UPS Serial Number, and UPS System Name assigned by the user. This information is constant. This widget cannot be

replaced. History/Trend Block: This block can only be set to display either the History Graph or Trend Graph. This block

cannot be replaced. History Block – (Default) The time can be controlled by the user by entering the Start-Date and End-Date. The

graph will display any and all of the parameters selected from the parameter list above the Start/Stop Date line. The parameters include Input Voltage, Input frequency, Output Voltage, Output Frequency and Output Current. Tracking of any of the parameters can be turned off by clicking the selection name.

Trend Block – The Trend Block displays the current values from the parameter list and updates per the user-selected sampling rate.

42 RemotEye 4 User Manual – 90988-007

History Block Trend Block

Figure 5-9 History/Trend Blocks

5.2.1 Customizing the Dashboard Layout

Users can customize the Dashboard layout of information widgets.

1. First log in as an administrator either through the log in web page, or the log in button if signed in as guest,

see Figure 5-10 Login to Edit Dashboard.

User Login Guest Login

Figure 5-10 Login to Edit Dashboard

2. Login, then press the Edit Dashboard button. (Figure 5-11)

Figure 5-11 Edit Dashboard Button

The dashboard will place a white “X” in the upper right corner of all widgets that can be edited. (See Figure 5-12)

RemotEye 4 User Manual – 90988-007 43

Figure 5-12 Edit Dashboard Mode

White “X”

Selectable

Reserved

Selectable

44 RemotEye 4 User Manual – 90988-007

Figure 5-13 Edit Dashboard Mode - Drop-down Menu

3. Click the white “X” in the upper right-hand corner of the dashboard widget. (See Figure 5-12.)

4. A drop down menu displays the available widget selection excepting those widgets already displayed on the

dashboard. Click to select one the entries from the drop down menu. (See Figure 5-13.)

5. Click on the in the upper right-hand corner to load the widget highlighted in the drop-down menu.

WEB NAVIGATION

The RemotEye 4 web page has six drop-down menus (See Figure 5-14 and Figure 5-15):

 DASHBOARD – There is no drop-down menu. Clicking this reloads the dashboard.  UPS MONITORING – Drop-down menu allows monitoring of specific categories of UPS Parameters.  UPS MANAGEMENT – Drop-down menu allows user management of UPS functions. The menu only

shows when a UPS is connected to the RemotEye 4.

 SETTINGS – Drop-down menu allows setting the protocols/parameters/network addresses for the

RemotEye 4.

 EMD – Drop-down menu allows set up of monitoring and alarms for the Environmental Monitoring

Device(s) (EMD).

NOTE: The EMD must be connected and properly configured to use this menu.

Place the pointer over each menu header. The drop-down menu choices will be displayed. (See Figure 5-14) Click on the menu header to open the drop-down menu.

The choices in each Dropdown menu are shown in Figure 5-14.

Dropdown Menu

RemotEye 4 User Manual – 90988-007 45

Figure 5-14 Drop-Down Menus

The UPS MONITORING, UPS MANAGEMENT, and SETTINGS drop-down menus open a three panel display, as shown in Figure 5-15. The drop-down menu opens on the left side of the display, the selection detail panel opens in the middle, and the Description panel opens on the right side of the display.

Figure 5-15 SETTINGS Web Page

5.3.1 UPS MONITORING Drop-down Menu

Ref. Figure 5-14 Drop-Down Menus. This is a comprehensive of all drop-down menus. Note: Not all options apply to all models of UPS’s.

 UPS Data General: UPS hardware and software version information.  UPS Data Display: UPS Display firmware version information.  UPS Data Other: Internal communications and port status.  Input Parameter: Input Voltage/Current/Frequency/Power/etc.

Selection Settings

SETTINGS

Drop-down

Setting

Description

Drop-down

Headers

46 RemotEye 4 User Manual – 90988-007

 Output Parameter: Output Voltage/Current/Frequency/Power/etc.  Bypass Parameter: Output Voltage/Current/Frequency/Power/etc.  DC Bus Parameter: DC Bus Positive/Negative/Rated Voltage.  Battery Parameter: Battery Voltage/Current/Charging Current/detection levels/etc.  UPS Home Group: Displays the Name/IP Address/UPS Mode of all RemotEye devices in the same

network.

 Protected Clients: Displays the Name/IP Address/Shutdown Delay of the current protected

computers/servers.

 Alert Center: Date/Event  History Logs: Individual logs for System/Inverter/Backup Operations as well as Total number of

Overloads/Backups/Faults/etc.

5.3.2 UPS MANAGEMENT Drop-down Menu

Ref. Figure 5-14 Drop-Down Menus This is a comprehensive of all UPS MANAGEMENT options. Note: Not all options apply to all models of UPS’s.

 UPS Configuration General: Set Password/System Name/Rated in-Out Voltage/Battery Data  UPS Configuration Display: Set Sleep Timer and Buzzer Status.  UPS Control: Adjust output voltage, enable RMTI-4 Control, Configure Startup/Restart/Transfer delay  Battery Test: Start/Elapsed Time, set Test Schedule, Test Results  UPS Shutdown Events: Shutdown Events, Shutdown Action, Shutdown Delay  Non/Recurring On/Off: UPS Shutdown Scheduler.

5.3.3 SETTTINGS Drop-down Menu

These settings can be accessed from the SETTINGS menu (Ref. Figure 5-14 Drop-Down Menus): (This is a comprehensive of all SETTINGS options. Note: Not all options apply to all models of UPS’s.)

 SNMP Settings: Configure RemotEye 4 to work with SNMP.  Modbus Settings: Configure RemotEye 4 to work with Modbus TCP or RTU.  BACnet Settings: Configure RemotEye 4 to work with BACnet IP or MSTP.  Email Settings: Enter email’s to receive warnings/ notifications  RADIUS Settings: Configure RemotEye 4 to work with the RADIUS server.  Interface Settings: Configure RemotEye 4 to work with either the RS-232 or RS-485 serial port. Used for

either BACnet MSTP or Modbus RTU.

 Configuration Capture Tool: Record snapshot of current configuration. Used to configure other

RemotEye 4s.

 Wireless: Configure RemotEye 4 to work with wireless features.  Reminders: Set reminders  RemotEye 4 System Settings: Edit RemotEye 4 configuration settings that were entered during initial

setup.

5.3.4 EMD Drop-down Menu

Ref. Figure 5-14 Drop-Down Menus

 EMD Configuration: Set the parameters and limits for the optional EMD device.

5.3.5 {Username} Drop-down Menu

Ref. Figure 5-14 Drop-Down Menus

 Edit Dashboard: Enables rearranging/replacing some of the widgets on the Dashboard.  Logout: Exit the ADMIN mode.

RemotEye 4 User Manual – 90988-007 47

6 PROTOCOL SETUP

SNMP SETUP

To configure the RemotEye 4 for a SNMP network

1. Click on the SETTINGS menu header (Figure 5-15), then click on “SNMP Settings” in the drop-down

menu.

2. Fill in the SNMP settings in the SNMP Settings panel. For SNMP Traps, select the appropriate settings under

SNMP TRAP Receivers by entering the IP address etc. and selecting from the corresponding drop-down menus for Trap, Severity Level, and Version.

3. Click the Set button.

Figure 6-1 SNMP Settings Panel

The RemotEye 4 supports SNMP ver. 1, ver. 2c, and ver. 3. Any workstation with compat1ble SNMP management software can manage/monitor a Toshiba UPS through RemotEye 4.

48 RemotEye 4 User Manual – 90988-007

6.1.1 Toshiba MIB Files

The MIB is a text file that defines a set of objects that are processed via a network protocol. These objects determine what UPS parameters may be monitored and controlled using SNMP requests.

The RemotEye 4 implements standard MIB and the following MIBs for these TOSHIBA UPS models (MIB’s are available on the included RemotEye 4 CD, or as a download from www.tic.toshiba.com):

1) TIC-RMTI4-T1000-MIB File

2) TIC-RMTI4-1600XP-MIB File

3) TIC-RMTI4-4300-MIB File

4) TIC-RMTI4-4400-MIB File

5) TIC-RMTI4-G9000-MIB File (Note: Also compatible with G2020 UPS)

6) TIC-RMTI-5000-N3R-MIB File

7) TIC RMTI-5000-3P1-MIB File

8) TIC-RMTI4-SYS-MIB File

6.1.2 NMS (Manager) Settings

There are two areas of consideration when coordinating an NMS with a RemotEye 4. First, the Manager software on the NMS must be prepared to handle the RemotEye 4 Management Information Base (MIB), and second, the Manager must be configured to receive any traps the RemotEye 4 sends.

6.1.2.1 Import the MIB Files The MIB files are contained on the factory-supplied CD-ROM. These files describe the information that is

attainable from each Toshiba UPS. The Toshiba MIB files must be manually entered (imported or compiled) into the Manger database. For instruction

on incorporating private MIB files into the Manager, consult the Manager Software documentation.

6.1.2.2 MIB Import Example This example shows how to incorporate the Toshiba MIB into the Manager application HP OpenView Workgroup

Node Manager. The software runs on the Windows platform. Launch HP OpenView Workgroup Node Manager. From the Control pull down menu, click SNMP Manager  Manage Database  Select  (map to the MIB file,

TIC-RMTI4-1600XP-MIB.mib, on the included CDROM)  click ADD. Click “Close” to close the SNMP Manager Database.

6.1.2.3 Specifying Trap Receivers To send traps to an NMS (Network Management System), the NMS IP Address must be specified in the SNMP

Traps Receiver Table.

MODBUS TCP/IP OR BACNET IP SETUP

The SETTINGS webpage provides ready access to configuring the RemotEye 4 for the supported protocols.

6.2.1 Configure for Modbus TCP/IP

Ref. Figure 6-2 Modbus TCP/IP and BACnet IP Configuration Panels

1. On the home page dashboard, click on the SETTINGS menu at the top of the page. This will bring up the

SETTINGS drop-down menu. (See Figure 5-14.)

RemotEye 4 User Manual – 90988-007 49

2. In the SETTINGS drop-down menu click on “Modbus Settings” the selected entry text will turn RED.

3. Look In the Protocol Settings Panel titled “Modbus Settings”. Under “Modbus TCP/IP Settings” set

Modbus TCP/IP to Enabled

4. Under “Modbus RTU Settings” set Modbus RTU to Disabled.

5. Click on the Set button.

6. Continue with the RemotEye configuration.

6.2.2 Configure for BACnet IP

Ref. Figure 6-2 Modbus TCP/IP and BACnet IP Configuration Panels

1. On the home page dashboard, click on the SETTINGS menu at the top of the page. This will bring up the

SETTINGS drop-down menu . (See Figure 5-14, Figure 6-2)

2. In the SETTINGS drop-down menu click on “BACnet Settings” the selected entry text will turn RED.

3. Look In the Protocol Settings Panel titled “BACnet Settings”. Under “BACnet IP Settings” set BACnet

IP Protocol to Enabled

4. Under “BACnet MS/TP Settings” set BACnet MS/TP Protocol to Disabled.

5. Click on the Set button.

6. Continue with the RemotEye configuration.

Figure 6-2 Modbus TCP/IP and BACnet IP Configuration Panels

50 RemotEye 4 User Manual – 90988-007

MODBUS RTU OR BACNET MS/TP SETUP

6.3.1 Configure for Modbus RTU

Serial communication protocols require additional configuration with the INTERFACE configuration panel. Ref. Table 12-6 Pin-outs for RS-485 (Phoenix) Connector

HARDWARE CONNECTIONS:

1. Wire the RemotEye 4 Phoenix connector for the RS-485 Serial port to the serial input cables as follows:

Figure 6-3 RemotEye 4 RS-485 Data and GND Cabling

The RS-485 Signal range is:

Input voltage range: 0 to 5 Volts Output voltage range: -7 to 12 Volts

SOFTWARE CONFIGURATION:

2. On the home page dashboard, click on the SETTINGS menu at the top of the page. This will bring up the

SETTINGS drop-down menu. (See Figure 6-4.)

3. In the SETTINGS drop-down menu click on “Interface Settings” the selected entry text will turn RED.

3.1. If using RS-485

3.1.1. Under “RS-485 Interface Settings” set RS-485 Interface (Enable/Disable) to “Enabled”, and set

Define RS-485 Interface Protocol to “Modbus”.

3.1.2. Under “RS-232 Interface Settings” set RS-232 Interface (Enable/Disable) to “Disabled”, and set

Define RS-232 Interface Protocol to “Disabled”.

3.2. If using RS-232

3.2.1. Under “RS-232 Interface Settings” set RS-232 Interface (Enable/Disable) to “Enabled”, and set

Define RS-232 Interface Protocol to “Modbus”.

3.2.2. Under “RS-485 Interface Settings” set RS-485 Interface (Enable/Disable) to “Disabled”, and set

Define RS-485 Interface Protocol to “Disabled”.

Figure 6-4 Interface Settings for Modbus RTU

DATA +

DATA –

RemotEye 4 User Manual – 90988-007 51

4. In the SETTINGS drop-down menu click on “Modbus Settings” the selected entry text will turn RED.

5. Look in the Protocol Settings Panel titled “Modbus Settings”. Under “Modbus RTU Settings” (See Figure

6-5)

5.1. set Modbus RTU to “Enabled”,

5.2. Baud Rate to the system baud rate (Default: 9600),

5.3. Address to the unit address (Default: 1).

6. Under “Modbus TCP/IP Settings” set Modbus TCP/IP to “Disabled”.

7. Click the Set button.

Figure 6-5 Modbus Settings for Modbus RTU

8. Configure the Connection Setup with master as follows:

8.1. Connection: Serial Port

8.2. Port Settings: Port 1, 9600 Baud, 8Data bits, Non Parity, 1 Stop bit

8.3. Mode: RTU

8.4. Slave ID: 1 (There can be from 1-247 Slave units, each with a unique ID, connected to each Master unit.)

9. Set the Read/Write Definition (E.g. the Read registers are 30001 – 30030) (Figure 6-6):

Figure 6-6 MODbus Read/Write Definitions

52 RemotEye 4 User Manual – 90988-007

Figure 6-7 Example - MODbus Poll for 1600XP

6.3.2 Configure for BACnet MS/TP

Serial communication protocols require additional configuration with the INTERFACE configuration panel. Ref. Table 12-6 Pin-outs for RS-485 (Phoenix) Connector.

HARDWARE CONNECTIONS:

1. Wire the RemotEye 4 Phoenix connector for the RS-485 Serial port to the serial input cables as follows:

RemotEye 4 User Manual – 90988-007 53

Figure 6-8 RemotEye 4 RS-485 Data and GND Cabling

The RS-485 Signal range is:

Input voltage range: 0 to 5 Volts Output voltage range: -7 to 12 Volts

SOFTWARE CONFIGURATION:

2. On the home page dashboard, click on the SETTINGS hotlink at the top of the page. This will bring up the

SETTINGS drop-down menu . (See Figure 6-9.)

3. In the SETTINGS drop-down menu click on “Interface Settings” the selected entry text will turn RED.

3.1. If using RS-485

3.1.1. Under “RS-485Interface Settings” set RS-485 Interface (Enable/Disable) to “Enabled”, and set

Define RS-485 Interface Protocol to “BACnet”.

3.1.2. Under “RS-232Interface Settings” set RS-232 Interface (Enable/Disable) to “Disabled”, and set

Define RS-232 Interface Protocol to “Disabled”.

3.2. If using RS-232

3.2.1. Under “RS-232Interface Settings” set RS-232 Interface (Enable/Disable) to “Enabled”, and set

Define RS-232 Interface Protocol to “BACnet”.

3.2.2. Under “RS-485Interface Settings” set RS-485 Interface (Enable/Disable) to “Disabled”, and set

Define RS-485 Interface Protocol to “Disabled”.

Figure 6-9 Interface Settings for BACnet MS/TP

4. In the SETTINGS drop-down menu click on “BACnet Settings” the selected entry text will turn RED.

5. Look in the Protocol Settings Panel titled “BACnet Settings”. (See Figure 6-10)

5.1. Under “BACnet MS/TP Settings” set BACnet MS/TP Protocol to “Enabled”,

5.2. Set the Baud Rate to the system baud rate (Default: 9600),

5.3. Set the MS/TP Max Masters (Default: 127),

5.4. Set the Station ID (Default: 1).

6. Under “BACnet IP Settings” set BACnet IP Protocol to “Disabled”.

7. Click on the Set button.

DATA +

DATA –

54 RemotEye 4 User Manual – 90988-007

Figure 6-10 BACnet Settings for BACnet MS/TP

8. Set the BACnet master port parameters:

8.1. COM Port

8.2. Baud Rate:

8.3. Station

8.4. Max Master

Note: For additional RS-485 Connection Information, reference Appendix P

6.3.3 Suggested Communication Settings

All Protocols (Modbus TCP, Modbus RTU, BACnet MS/TP, BACnet IP): Reply Timeout: 500ms Delay Time: 1 second

Min Delay between polls:

If you set this value lower than 1 second the time gap between response and a new request cannot be guaranteed. This is because the scheduler switch tasks every 10 - 20ms.

RemotEye 4 User Manual – 90988-007 55

7 OPTIONAL FEATURES SETUP

RADIUS CONFIGURATION

This page allows the administrator to input the RADIUS server parameters. RADIUS is networking protocol that provides a centralized authentication to use its network service. The RemotEye 4 has the ability to communicate with a RADIUS server which will determine if the user has access to RemotEye 4 services.

Click on Settings at the top of the webpage, and on the dropdown menu select RADIUS Settings. Here are the parameters required to enable the Radius feature:

 RADIUS UDP Port – This field shows the default UDP port for RADIUS Authentication. (Read-Only)  Primary RADIUS Server – This field allows the administrator to set the IP address of the primary

RADIUS server.

 Secondary RADIUS Server – This field allows the administrator to set the IP address of the secondary

RADIUS server, in case the primary server does not respond.

 Share Secret of Primary Server – This allows the administrator to input the case-sensitive text sting

(password) into the text field to access the RADIUS server.

 Share Secret of Secondary Server – This allows the administrator to input the case-sensitive text sting

(password) into the text field to access the RADIUS server.

 Packet Timeout Interval (sec) – User can set the Packet Timeout Interval in seconds.  Packet Retry Times – User can set the packet retry times.

EMAIL NOTIFICATION

This page allows the administrator to set the RemotEye 4 email notification configuration parameters. Click on Settings at the top of the webpage, and on the dropdown menu select Email Settings.

 SMTP Server – This field allows the administrator to set the IP Address or Hostname of a Simple Mail

Transfer Protocol (SMTP) mail server that will be used to send email messages from RemotEye 4. If entering a Hostname, the Domain Name Server (DNS) IP address is required in the DNS field.

 SMTP Port Number – Port for the SMTP Server.  (Authentication – Authentication is now handled automatically between RemotEye and the mail server.

Supported protocols are NTML, CRAM-MD5, and LOGIN.)

 User Account –This field allows the administrator to enter User Account login name of the SMTP mail

server.

 User Password –This field allows the administrator to enter User Account password of the SMTP mail

server.

Note: Not all SMTP Servers require login name and password. Please check with SMTP administrator.

 Sender Email Address - This field will be used as the sender's email address.  DNS IP Address –This field allows the administrator to set the IP address of the network DNS server if a

Hostname is entered for the Mail Server. Otherwise, this field can be 0.0.0.0.

 Send Daily Status Report At (HH:MM) – This field allows the administrator to set the time to send a

Daily Status report to the email address recipients that are selected to receive Daily Status Reports. The time is set in a 24-hour format HH:MM.

 Email Receivers

Fill in receivers:

- No. – Recipient’s list number (1-8)

56 RemotEye 4 User Manual – 90988-007

- Mail Account – Set the E-mail address of the recipients who will receive the events or/add the daily

status reports.

- Mail Type – This field allows the administrator to select the mail type:

o None – Disable option to send email to recipients. o Events – Current events will be sent to recipients.

NOTE: System will label each event email with the system Name and Location, in the format:

systemName@SystemLocation (“systemName” and “SystemLoaction” can be set in the RemotEye

4 Configuration menu.

o Daily Status – Logs selected by administrator will be sent daily to the email recipients at the

designated time.

o Events with Status – Events along with logs selected by the administrator will be sent to email

recipients when events occur.

- Severity Level – This field allows the administrator to select kind of notices each recipient receives.

o Informational: Refers to changes in the state of the UPS. This is based on which “Informational”

alarms are selected in the “UPS Configuration General” page. Will also receive Warning and fault

alarms.

o Warning: UPS has encountered a non-critical abnormal condition that requires attention. This is

based on which “Warning” alarms are selected in the “UPS Configuration General” page. Will also receive fault alarms.

o Fault: UPS has encountered a critical abnormal condition and requires attention. This is based on

which “Fault” alarms are selected in the “UPS Configuration General” page. Refer to the manual for possible causes and solutions. Will only receive fault alarms.

- Description – Allows the administrator to set the description of the recipients.

- Select the logs to be attached to the daily status emails – (See Table 7-1 Daily/Event Status Logs)

- Select the logs to be attached to the events status emails - (See Table 7-1 Daily/Event Status Logs) Log Options for each UPS Series are:

Table 7-1 Daily/Event Status Logs

Daily/Event Status Logs

Log

T1000

1600XP/XPi

4300

4400/5000

N3R

G9000/

G2020

T1000

(1-3kVA)

5000

3P1

General Records Log

Y Y Y Y N/A

N/A

Extended General Records Log

Y Y Y Y Y Y Y

UPS Events Log

Y Y Y Y Y Y Y

UPS History Log

N/A

N/A Y N/A

UPS Extended Log

N/A

N/A Y N/A

Test Log Y Y

N/A

Backup Log

Y Y Y Y N/A

N/A

Fault Log Y Y Y Y

N/A

Operation Log

Y Y Y Y N/A

N/A

Warning Log

Y Y N/A Y N/A

N/A

System Setting Log

Y Y N/A

N/A

RemotEye 4 Events Log

Y Y Y Y Y

N/A

EMD History Log

Y Y Y Y Y

N/A

EMD Extended History Log

Y Y Y Y Y

N/A

RemotEye 4 User Manual – 90988-007 57

REMINDERS

Reminders of system tasks or other notes can be set to send flags and/or emails to selected individuals at designated times/dates. Click on Settings at the top of the webpage, and on the dropdown menu select Reminders.

WIRELESS SYSTEM SETTINGS

Figure 7-1 Wireless System Settings View

Note: Seperately sold wireless adapter, “Edimax EW-7811Un”, is necessary for wireless functionality. (Edimax is a

trademark of Edimax Technology Co., Ltd.)

REMOTEYE 4 SYSTEM SETTINGS

The editable system settings for RemotEye 4 are listed below:

1. Date & Time Settings

2. System & Network Settings

2.1. RemotEye 4 information

2.2. RemotEye 4 IPv4 Setting

2.3. RemotEye 4 IPv6 Settings

2.4. Protocols Settings

2.4.1. DHCP Control

2.4.2. Telnet

2.4.3. SSHv2

2.4.4. Network Upgrade

2.4.5. UPnP: Enabled/Disabled

2.4.6. HTTP Authentication Method

3. User Profiles

3.1. Index

USB Wireless Adapter Connection

58 RemotEye 4 User Manual – 90988-007

3.2. User Name

3.3. Password

3.4. Email

3.5. Access Type

3.6. Guest Mode

3.7. Login Screen

4. Firewall Settings

4.1. Index

4.2. IP Address

4.3. Mask

4.4. Accept/Reject

5. Check for Update

5.1. Current Firmware:

5.2. New update Available

5.3. Auto Update

5.4. Restore/Save RemotEye 4 Settings

5.5. Reset RemotEye to Default

EMD (ENVIRONMENTAL MONITORING DEVICE)

The optional Environmental Monitoring Device (EMD) provides real time comprehensive remote monitoring of environment temperature, environment humidity, and other environmental conditions via a web browser and SNMP.

The EMD also provides two user-defined dry contacts for additional environmental monitoring. These dry contacts can be used with devices that provide normally-open or normally-closed results, such as door sensors, smoke detectors, motion detectors, and liquid detectors.

The EMD is connected to the RemotEye 4 using an Ethernet cable. One end of the Ethernet cable is connected to the RJ45 port of the EMD and the other end to the “EMD” port of the RemotEye 4.

Note: The EMD module is separate device which can be purchased from a Toshiba UPS distributor.

RemotEye 4 User Manual – 90988-007 59

7.6.1 EMD Installation

This section explains the how to setup/install the EMD to RemotEye4.

1. Use the Cat5 (straight) cable and connect one end to the “010101” port on the EMD.

2. Plug the other end of the Cat5 (straight) cable to the “EMD” port of the RemotEye 4.

3. Make sure that the green “Communication Status” LED on the EMD blinks periodically. If the LED does

not blink, verify that the Cat5 cable is functional.

4. Check the “EMD Setup” under the “EMD Configuration” page and ensure it is set to “Auto”.

5. Go to SETTINGS -> Interface Settings and enable "RS-232 Interface (Enable/Disable)" and set the

"Define RS-232 Interface Protocol" to "EMD" and press the "Set" button.

Figure 7-2 EMD RemotEye 4 Installation

7.6.2 EMD Parameters

This page gives a snapshot of all EMD parameters; the parameters will be updated automatically every 5 seconds. The text color of the parameter indicates its status based on the administrator-configurable threshold. The list below indicates the parameter status.

Table 7-2 EMD Layout and Indicators

EMD Comprehensive View

Parameter

Value

EMD Name

(Assigned ID)

 Displays the EMD Name when the EMD is connected and working

correctly.

 “Disable” – When the EMD is connected but the “Device Status” is

Disabled in the EMD configuration settings.

 “Unknown” – When the EMD is not connected to the RemotEye 4.

EMD Temperature (°C/°F)

(Module Temperature in °C/°F)

EMD Humidity (%)

(Relative Humidity in %)

EMD Alarm-1

Alarm 1 status: Normal/Alarm

EMD Alarm-2

Alarm 2 status: Normal/Alarm

EMD Parameter value text will be displayed in one of four colors:

 GREEN: “Normal” status (Within upper and lower “Warning” limits.)  YELLOW: “Warning” status (Exceeds upper or lower “Warning” limits but within “Critical” limits.)  RED: “Critical” status (Exceeds upper or lower “Critical” limits.)  GREY: “Unknown” value (Disabled or not connected.)

The EMD provides the measurements for room (ambient) temperature, room (ambient) humidity, and two alarms (two dry contacts). The warning/critical thresholds can be setup via the "EMD Configuration" panel.

60 RemotEye 4 User Manual – 90988-007

7.6.3 EMD Configuration

This page allows administrator to configure all necessary parameters/settings of an EMD.

Sensors

The sensors column parameters consist of the following:

1. Temperature (°C/°F)

2. Humidity (%)

3. Alarm-1 (Sec)

4. Alarm-2 (Sec)

5. Device Status

Set Point (Low)

The low threshold(s) at which the sensor (temperature or humidity) will trigger an alarm(s). The EMD can be configured to activate at two set points on the low limit Warning, and Critical. If the checkbox is not filled, the threshold is disabled and the alarm will not be triggered. The valid range for the Temperature threshold setting is 5C to 65C, and for Humidity threshold setting is 5% to 95%.

Set Point (High)

The high threshold(s) at which the sensor (temperature or humidity) will trigger an alarm(s). The EMD can be configured to activate two high set points Warning, and Critical. If the checkbox is not filled, the threshold is disabled and the alarm will not be triggered. The valid range for the Temperature threshold setting is 5C to 65C, and for Humidity threshold setting is 5% to 95%.

Hysteresis

A sensors value could float around its threshold triggering multiple nuisance alarms. Setting the hysteresis will help to prevent the alarm bouncing between active and inactive. For example, if the High Warning threshold set point is 40C and hysteresis is 3, then the alarm will activate when the value reaches 40C but it will not become inactive again until the sensor value reaches 37C.

For the contact alarm sensors (Alarm-1 and Alaarm-2), the hysteresis can be used to adjust the sensitivity of an alarm. The alarm will be active or inactive only after the alarm stays in the same state for the duration of the hysteresis value (in seconds). For example, if the hysteresis is 5 for an alarm, the alarm will NOT activate until the same state has persisted for 5 seconds. This ruling also applies in reverse so that the alarm has to stay in an inactive state for 5 seconds before the sensor status is recorded as normal.

Calibration Offset

If the measurement value of a sensor does not, for whatever reason, comply with the actual environment, the

“Calibration Offset” setting can be configured to adjust the final value of the sensor. For example, if a sensor reports

43% humidity for a 45% humidity environment, the administrator can configure the humidity offset as 2% so the sensor can then adjust its final value to 45%.

Alarm-1 (Sec) & Alarm-2 (Sec)

If an alarm sensor (water leak, security, etc.) is connected to the EMD, the administrator can configure the alarm as

“Disabled”, “Normal Open”, “Normal Close”. A “Disabled” setting will mean the alarm is inactive. “Normal Open” and “Normal Close” are used for a two-wire detector that will emulate an open/close state. When

the wires are closed to “loopback” (the signal for the sensor), the sensor will detect the state as closed. The sensor will NOT activate the alarm for 'Normal Close' in this case, although the alarm will be activated if configured as “Normal Open”.

EMD Setup

The EMD can be configured as “Disabled” or “Auto”.

The setup should be configured as “Disabled” if an EMD is not attached to the port or would like to turn of the EMD

feature.

The EMD type will be auto detected by the RemotEye 4 if configured as “Auto” and if the EMD is plugged into the

EMD port.

RemotEye 4 User Manual – 90988-007 61

8 MOBILE-FRIENDLY WEB INTERFACE

DISPLAY AND NAVIGATION

Users that have the RemotEye 4 card and their mobile phone or tablet in the same network can open the RemotEye 4 mobile web interface from their mobile/tablet internet browsers. The mobile web interface includes basic information about the UPS. The basic parameters for each UPS will consist of Input, Output, Alert Center and Protected Clients. See Figure 8-1 Mobile Webpage by Product Line

1600XP 1600XPi 4300 4400

G9000/G2020 T1000 (6kVA) T1000 (1-3kVA) 5000 (NEMA 3R) 5000 (3P1)

Figure 8-1 Mobile Webpage by Product Line

Navigate the Mobile Webpage by using the standard finger drag method to scroll (up and down) or pan (side to side).

The home page display for the mobile app is shown in Figure 8-1. Tap on the drop down menu icon (three horizontal, parallel lines) at the top left side of the display to open the drop-down menu.

H3BG2L060C61T

1600XPi 6KVA

Typeform:

T1S0A1000AXA

UPS Model:

T1000 1kVA

UPS Name:

Computer Room

Input Power Config: 120V/60Hz Input # of Lines:

Input V:

114 (95%)

Input Current Amps:

3.8 (51%)

Input Hz:

59.0

Input Apparent VA:

458

Output Power Config: 120V/60Hz Output # of Lines:

Output V:

114 (95%)

Output Hz:

60.0

OUVL (%):

OOVL (%):

110

Typeform:

T1S0A6000GXG

UPS Model:

T1000 6kVA

UPS Name:

Computer Room

Typeform:

5CP0G030KWWK

UPS Model:

5000 NEMA 3R 30kVA

UPS Name:

Control Room

Typeform:

50P0K050KWAA

UPS Model:

5000 3P1 50kVA

UPS Name:

Control Room

Input V: 480V/480V/480V Input V LN:

277/277/277

Input Voltage %:

100/100/100

Input Current:

0.0/0.0/0.0

Input Active Total Watts:

0.0

Input Active Watts:

0/0/0

Output V: 120V Output Voltage %:

100

Output Current:

0.0

Output Load %:

0.0

Output Hz:

62 RemotEye 4 User Manual – 90988-007

The drop-down menu offers five selections: Home, Input Parameters, Output Parameters, Alert Center, and Protected Clients.

Selecting Input Parameters, Output Parameters, Alert Center, and Protected Clients will open a webpage giving more detailed information on that topic. See Figure 8-2 Input Parameters Mobile Webpage Examples

1600XP/XPi 4300 4400 G9000 T1000

Figure 8-2 Input Parameters Mobile Webpage Examples

ALERT CENTER

The alarm symbol, , will pop-up in the UPS Identification window header whenever there is an alert generated by the UPS. Click on the drop-down menu and select Alert Center. More detailed information on the alert will be displayed. (See Figure 8-3)

Figure 8-3 Example of Alert Center and Protected Clients

PROTECTED CLIENTS

This web page gives more detailed information on the Protected Clients parameters, including the client Name and client IP address. (See Figure 8-3)

RemotEye 4 User Manual – 90988-007 63

9 REMOTEYE 4 CONSOLE MENU NAVIGATION

In cases where the GUI is not available, such as networks that restrict HTTP access, the RemotEye 4 can be configured via the built-in console menu using a third-party terminal emulation software.

The table below provides an overview of the console menu structure (See Table 9-1). When navigating through these menus, all alpha-numeric characters are acceptable, and are case-sensitive.

Table 9-1 Console Menu Tree

RemotEye 4 Menu Tree – Console

(1) RemotEye 4 Card Settings

(1) IP, Time, and System Group

RemotEye 4 Card Version:

v1.0 Ethernet Address :

(1) IPv4 Group

(Default values shown)

(1) IP Address: (Default: 192.168.1.168)

(2) Gateway Address: Default: (192.169.1.1)

(3) Network Subnet: (Default: 255.255.255.0)

(0) Return to previous menu

(2) IPv6 Group

(1) IP v6 Link Local Address: (Default: FE80::2E0:D8FF:FEFF:AFE2)

(2) IPv6 Global Address: (Default: 2001:B182::2E0:D8FF:FEFF:A)

(3) IPv6 Prefix Length: (Default: 64)

(4) IPv6 Router Address: (Default: FE80::218:E7EE:FEF4:BD26)

(0) Return to previous menu

(3) Date and Time Group

(1) System Date (mm/dd/yyyy): 02/12/2014

(2) System Time (hh.mm.ss): 21:56:43

(3) NTP Server:

(4) NTP Time Zone:

(5) Daylight Saving Time Control:

(0) Return to previous menu

(4) System Contact:

(Default: Technical Support Team)

(5) System Name:

(Default: TOSHIBA)

(6) System Location:

(0) Return to Previous

(2) Network Control Group

(1) BOOTP/DHCP Control: Enabled/Disabled

(2) Upgrade Control: Enabled/Disabled

(3) Ping Control: Enabled/Disabled

(1) RemotEye 4 Card Settings

(2) Network Control Group

(4) UPnP Control: Enabled/Disabled

(CONT)

(5) SNMP Control Group

(1) SNMP Control: Enabled/Disabled

(2) SNMP Port

(0) Return to previous menu

64 RemotEye 4 User Manual – 90988-007

RemotEye 4 Menu Tree – Console

(6) SMTP Control Group

(1) SMTP Control: Enabled/Disabled

(2) SMTP Port

(0) Return to previous menu

(7) SSH Control Group

(1) SSH Control: Enabled/Disabled

(2) SSH Port

(0) Return to previous menu

(8) Telnet Control Group

(1) Telnet Control: Enabled/Disabled

(2) Telnet Port

(0) Return to previous menu

(9) HTTP Control Group

(1) HTTP Control: Enabled/Disabled

(2) HTTP Port

(3) HTTP Authentication: Local/RADIUS/Both

(0) Return to previous menu

(3) Account Control Group

(1) RADIUS Group

(1) RADIUS Port: (2) RADIUS Server Settings

(3) Packet Timeout: 1

(4) Packet Retry: 3

(0) Return to previous menu

(2) Access Control Table

User Name | User Level

[1] Disabled

[2] to [8][

Command:

(1) Display one entry

(2) Modify one entry

(0) Return to previous menu

(3) Super User Group

(1) User Name:

(2) User Password: *

(0) Return to previous menu

(4) Guest Mode

Enabled/ Disabled

(5) Login Screen

(0) Return to Previous

(4) Email Group

(1) Mail Server:

(2) SMTP Port Number:

(3) User Account:

(4) User Password:

(5) DNS IP Address

(1) RemotEye 4

(4) Email Group

(6) Sender Email Address:

(CONT)

(7) Mail Subject Prefix:

(8) Mail Daily Status Report At (hh:mm): 00.00

RemotEye 4 User Manual – 90988-007 65

RemotEye 4 Menu Tree – Console

(9) Mail Receiver Table

Mail Account | Description | Mail Type | Event Level

[1] | None | Information |

[2] to [8]

Command:

(1) Display one entry

(2) Modify one entry

(3) Send Email Test

(0) Return to previous menu

(0) Return to Previous

(5) SNMP Group

(1)Trap Receiver Table

IP Address | Community/Name | Trap Type | Severity | Description

[1] |None | Information

[2] to [8]

Command:

(1) Display one entry

(2) Modify one entry

(3) Send Test Trap

(0) Return to previous menu

(2) SNMPv3 USM Table

User Name | Auth Password | Auth Priv Password | Privacy | Security

[1] |MD5 | DES | noAuthNoPriv

[2] to [8]

Command:

(1) Display one entry

(2) Modify one entry

(3) Send Test Trap

(0) Return to previous menu

(0) Return to previous

(6) Modbus Group

(1) Node ID: 1

(2) Modbus TCP/IP: Enabled/Disable

(3) Port Number: 502

(4) Modbus RTU: Enabled/Disabled

(5) Baud Rate: 9600/19200/38400/

57600/115200

(6) Address: 1

(0) Return to previous menu

(7) BACnet Group

(1) Node ID: 1

(2) BACnet/IP: Enabled/Disable

(3) Port Number: 47808

(1) RemotEye 4

(7) BACnet Group

(4) BACnet MS/TP: Enabled/Disabled

Card Settings

(CONT)

(5) Baud Rate: 9600/19200/ 38400/57600/115200

(CONT)

(6) MS/TP Max Masters: 127

(7) Station ID: 1

66 RemotEye 4 User Manual – 90988-007

RemotEye 4 Menu Tree – Console

(0) Return to previous menu

(8) Interface Settings Group

(1) RS-232 Interface: Disabled/Enabled

(2) Define RS-232 Interface Protocol:

Modbus/BACnet/EMD

(3) RS-485 Interface: Disabled/Enabled

(4) Define RS-485 Interface Protocol:

Modbus/BACnet/EMD

(0) Return to previous menu

(0) Back to Main Menu

(2) Reset Configuration to Default

Are you sure? (y/n)

(Default: N or n)

(3) Restart RemotEye 4 Card

Agent restart? (y/n)

(Default: N or n)

(0) Exit

MAIN MENU DESCRIPTION

The Main Menu of the RemotEye 4 consists of the following options (See Figure 9-1)

1. RemotEye 4 Card Settings

2. Reset Configuration to Default

3. Restart RemotEye 4 Card

0. Exit

Press the number of the associated selection and press [Enter].

+====================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Firmware v1.0] | +====================================================================+

1. RemotEye 4 Card Settings

2. Reset Configuration to Default

3. Restart RemotEye 4 Card

0. Exit

Please Enter Your Choice =>

Figure 9-1 RemotEye 4 Console Main Menu

RemotEye 4 User Manual – 90988-007 67

REMOTEYE 4 CARD SETTINGS

Main Menu  (1) RemotEye 4 Card Settings (See Figure 9-2).

The SNMP/WEB Card settings option provides access to the following group settings:

1. IP, Time and System Group

2. Network Control Group

3. Account Control Group

4. Email Group

5. SNMP Group

6. Modbus Group

7. BACnet Group

8. Interface Settings Group

0. Back to Main Menu

Press the number of the associated selection and press [Enter].

+==================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [RemotEye 4 Card Settings] | +==================================================================+

1. IP, Time and System Group

2. Network Control Group

3. Account Control Group

4. Email Group

5. SNMP Group

6. Modbus Group

7. BACnet Group

8. Interface Settings Group

0. Back to Main Menu

Please Enter Your Choice =>

Figure 9-2 RemotEye 4 Card Settings Menu

68 RemotEye 4 User Manual – 90988-007

9.2.1 IP, Time and System Group

Main Menu  (1) RemotEye 4 Card Settings  (1) IP, Time and System Group (See Figure 9-3).

1. IPv4 Group

2. IPv6 Group

3. Date and Time Group

4. System Contact : Name of contact. (Default: Technical Support Team)

5. System Name : Name of system. This string serves as the RemotEye 4 Client Identifier (CID) in

DHCP systems. (Default: TOSHIBA)

6. System Location : Physical Location of System.

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [IP, Time and System Group] | +===================================================================+ SNMP/WEB Card Version : RemoteEye4 v1.0 Ethernet Address : 00:E0:D8:FF:B5:12

1. IPv4 Group

2. IPv6 Group

3. Date and Time Group

4. System Contact : Technical Support Team

5. System Name : TOSHIBA

6. System Location :

0. Return to previous menu

Please Enter Your Choice => 1

Figure 9-3 IP, Time and System Group Menu

9.2.1.2 IPv4 Group

Main Menu  (1) RemotEye 4 Card Settings  (1) IP, Time and System Group  (1) IPv4 Group (See Figure 9-4)

The IPv4 Group provides access to the network address settings listed below. The settings may be viewed or changed from this screen. When using the Dynamic Host Configuration Protocol (DHCP), items 1 – 3 will be retrieved automatically.

1. IP Address: RemotEye 4 IPv4 Address (Default: 192.168.1.168)

2. Gateway Address: Gateway address if a router is used. (Default: 192.168.1.1)

3. Network Subnet: Network mask for the RemotEye 4 network. (Default: 255.255.255.0)

0. Return to previous menu

Press the number of the associated selection and press [Enter].

RemotEye 4 User Manual – 90988-007 69

+===================================================================+ | IP, Time and System Group | | [IPv4 Group] | +===================================================================+

1. IP Address : 192.168.1.168

2. Gateway Address : 192.168.1.1

3. Network Subnet : 255.255.255.0

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-4 IPv4 Group Menu

9.2.1.3 IPv6 Group

Main Menu  (1) RemotEye 4 Card Settings  (1) IP, Time and System Group  (2) IPv6 Group (See Figure 9-5)

The IPv6 Group provides access to the network address setting listed below. The setting may be viewed or changed from this screen. When using the Dynamic Host Configuration Protocol (DHCP), items 1 will be retrieved automatically.

1. IPv6 Link-Local Address: (Default: FE80::2E0:D8FF:FEFF:AFE2)

2. IPv6 Global Address: (Default: 2001:B182::2E0:D8FF:FEFF:A)

3. IPv6 Prefix Length: (Default: 64)

4. IPv6 Router Address: (Default: FE80::218:E7EE:FEF4:BD26)

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | IP, Time and System Group | | [IPv6 Group] | +===================================================================+

1. IPv6 Link Local Address:

2. IPv6 Global Address:

3. IPv6 Prefix Length:

4. IPv6 Router Address:

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-5 IPv6 Group Menu

9.2.1.4 Date and Time Group

Main Menu  (1) RemotEye 4 Card Settings  (1) IP, Time and System Group  (2) Date and Time Group (See Figure 9-6

The IPv4 Group provides access to the network address settings listed below. The settings may be viewed o

1. System Date (dd/mm/yyyy): The date and time format is MM/DD/YYYY, and HH:MM:SS respectively.

2. System Time (hh:mm:ss): RemotEye 4 supports the Network Time Protocol (NTP). These two features

enable the UPS to synchronize its date and time with a NTP server.

3. NTP Server

4. NTP Time Zone : 27

5. Daylight Saving Time Control : Disabled

0. Return to previous menu

Press the number of the associated selection and press [Enter].

70 RemotEye 4 User Manual – 90988-007

+===================================================================+ | IP, Time and System Group | | [Date and Time Group] | +===================================================================+

1. System Date (dd/mm/yyyy) : 02/12/2014

2. System Time (hh:mm:ss) : 21:56:43

3. NTP Server : 10.98.122.12

4. NTP Time Zone : [GMT 00:00] Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London

5. Daylight Saving Time Control : Disabled

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-6 Date and Time Group Menu

9.2.2 Network Control Group

Main Menu  (1) SNMP/WEB Card Settings  (2) Network Control Group (See Figure 9-7)

The Network Control Group provides access to the network interaction settings listed below.

1. BOOTP/DHCP Control : Enables or disables automatic gateway and IP address selection. (Default:

Enabled)

2. Upgrade Control: Enables/Disables Firmware updates the Trivial File Transfer Protocol image upgrade.

When disabled, RemotEye 4 will block any attempts to upgrade. (Default: Enabled)

3. Ping Control: Ping Echo is the RemotEye 4’s response to an internet availability inquiry. (Default: Enabled)

4. UPnP Control: Universal Plug-n-Play protocol (Default: Enabled)

5. SNMP Control Group:

6. SMTP Control Group:

7. SSH Control Group:

8. Telnet Control Group

9. HTTP Control Group: Enables/Disables the web password protection feature. When enabled, a password is

required to access RemotEye 4 through the web, and write privileges are automatically assumed. When disabled, any machine can access RemotEye 4 over the web, but a password is required prior to assuming write privileges. (Default: Enabled). Also Set HTTP Authentication to Local, Radius, or Both.

0. Return to previous menu

RemotEye 4 User Manual – 90988-007 71

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Network Control Group] | +===================================================================+

1. BOOTP/DHCP Control : Enabled/Disabled

2. Upgrade Control : Enabled/Disabled

3. Ping Control : Enabled/Disabled

4. UPnP Control : Enabled/Disabled

5. SNMP Control Group

6. SMTP Control Group

7. SSH Control Group

8. Telnet ControlGroup

9. HTTP ControlGroup

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-7 Network Control Group Menu

9.2.2.2 SNMP Control Group

Main Menu  (1) RemotEye 4 Card Settings  (2) Network Control Group  (6) SNMP Control Group (See Figure 9-7)

The SNMP Control Group provides access to the SNPM settings listed below.

1. SNMP Control : Enables/Disables SNMPv3 security. (Default: Enabled)

2. SNMP Port: Enter SNMP port number. (Default: 161)

1. Return to previous menu

Please Enter Your Choice => 0Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [SNMP Control Group] | +===================================================================+

1. SNMP Control : Enabled

2. SNMP Port : 161

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-8 SNMP Control Group

9.2.2.3 SMTP Control Group

Main Menu  (1) RemotEye 4 Card Settings  (2) Network Control Group  (6) SMTP Control Group (See Figure 9-7)

The SMTP Control Group provides access to the SNPM settings listed below.

1. SMTP Control: Enables/Disables SMTP. (Default: Enabled)

2. SMTP Port: SMTP port number. (Default: 25)

0. Return to previous menu

72 RemotEye 4 User Manual – 90988-007

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [SMTP Control Group] | +===================================================================+

1. SMTP Control : Enabled

2. SMTP Port : 25

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-9 SMTP Control Group

9.2.2.4 SSH Control Group

Main Menu  (1) RemotEye 4 Card Settings  (2) Network Control Group  (6) SSH Control Group (See Figure 9-7)

1. SSH Control: Enable/Disable SSH control. (Default: Enabled)

2. SSH Port : SSH port. (Default: 22)

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [SSH Control Group] | +===================================================================+

1. SSH Control : Enabled

2. SSH Port : 22

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-10 SSH Control Group

9.2.2.5 Telnet Control Group

Main Menu  (1) RemotEye 4 Card Settings  (2) Network Control Group  (6) Telnet Control Group (See

Figure 9-11)

1. Telnet Control: Enable/Disable Telnet control. (Default: Enabled)

2. Telnet Port : Telnet port. (Default: 23)

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Telnet Control Group] | +===================================================================+

1. Telnet Control : Enabled

2. Telnet Port : 23

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-11 Telnet Control Group

RemotEye 4 User Manual – 90988-007 73

9.2.2.6 SSH Control Group Main Menu  (1) RemotEye 4 Card Settings  (2) Network Control Group  (6) SSH Control Group (See Figure

9-12)

1. HTTP Control: Enable/Disable SSH control. (Default: Enabled)

2. HTTP Port : SSH port. (Default: 80)

3. HTTP Authentication: Local/RADIUS/Both

0. Return to previous menu

Press the number of the associated selection and press [Enter].

1. HTTP Control : Enabled

2. HTTP Port : 80

3. HTTP Authentication: Local/RADIUS/Both

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-12 HTTP Control Group

9.2.3 Account Control Group

Main Menu  (1) RemotEye 4 Card Settings  (3) Account Control Group (See Figure 9-13)

The IPv4 Group provides access to the network address settings listed below. The settings may be viewed o

1. RADIUS Group

2. Access Control Table

3. Super User Group

4. Guest Mode: Enabled/Disabled

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Account Control Group] | +===================================================================+

1. RADIUS Group

2. Access Control Table

3. Super User Group

4. Guest Mode: Enabled/Disabled

0. Return to previous menu

Please Enter Your Choice => 1

Figure 9-13 Configuration Control Group Menu

74 RemotEye 4 User Manual – 90988-007

9.2.3.2 RADIUS Group

Main Menu  (1) RemotEye 4 Card Settings  (3) Account Control Group  (1) RADIUS Group

1. RADIUS Port : 1645

2. RADIUS Server Settings

3. Packet Timeout : 1

4. Packet Retry : 3

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [RADIUS Group] | +===================================================================+

1. RADIUS Port : 1645

2. RADIUS Server Settings

3. Packet Timeout : 1

4. Packet Retry : 3

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-14 RADIUS Group Menu

9.2.3.3 Access Control Table

Main Menu  (1) RemotEye 4 Card Settings s  (3) Account Control Group  (2) Access Control Table

1. Display one entry

2. Modify one entry

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Access Control Table] | +===================================================================+ | User Name User Level | +-------------------------------------------------------------------+ [1] Disabled [2] Disabled [3] Disabled [4] Disabled [5] Disabled [6] Disabled [7] Disabled [8] Disabled

Command :

1. Display one entry

2. Modify one entry

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-15 Access Control Table

RemotEye 4 User Manual – 90988-007 75

9.2.3.4 Super User Group

Main Menu  (1) RemotEye 4 Card Settings  (3) Account Control Group  (3) Super User Group

Press the number of the associated selection and press [Enter].

1. User Name : TOSHIBA

2. User Password : *

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Super User Group] | +===================================================================+

1. User Name : TOSHIBA

2. User Password : *

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-16 Super User Group Menu

9.2.4 Email Group

Main Menu  (1) RemotEye 4 Card Settings  (4) Email Group

1. Mail Server: The Simple Mail Transfer Protocol (SMTP) mail server IP address. If a hostname is used, such

as smtp.tic.toshiba.com, the Domain Name Server (DNS) IP address is required on setting 6.

2. SMT Port Number:

3. User Account: User account login name for the SMTP mail server.

4. User Password: * (User account password for the SMTP mail server.)

5. DNS IP Address: Domain Name System Server IP address is required if a hostname is used for Mail Server

(If hostname is used in the setting 1). Otherwise, this field can be 0.0.0.0

6. Sender Email Address:

7. Mail Subject Prefix:

8. Mail Daily Status Report At (hh:mm) : 00:00

9. Mail Receiver Table: This Parameter is used to enter up to eight recipients email address and select the “Mail

Type” for each recipient. Here is the list on the three different Mail Types:

a. None – Disable option to send email to recipients. b. Events – Current events will be sent to recipients. c. Events with Status – Current events, History log and Event log will be sent to email

recipients when events occurred.

The recipients include users who use Short Message System (SMS) in Email address format, such as

phonenumber@telcompany.com. Check with service carrier for the correct format to receive text

messages.

0. Return to previous menu

76 RemotEye 4 User Manual – 90988-007

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Email Group] | +===================================================================+

1. Mail Server:

2. SMTP Port Number:

3. User Account:

4. User Password: *

5. DNS IP Address:

6. Sender Email Address:

7. Mail Subject Prefix:

8. Mail Daily Status Report At(hh:mm) : 00:00

9. Mail Receiver Table

0. Return to previous menu

Please Enter Your Choice => 10

Figure 9-17 Email Group Menu

9.2.4.2 Mail Receiver Table

Main Menu  (1) RemotEye 4 Card Settings  (4) Email Group  (10) Mail Receiver Table (See Figure 9-18)

1. Display one entry

2. Modify one entry

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Mail Receiver Table] | +===================================================================+ | Mail Account Description Mail Type Event Level | +-------------------------------------------------------------------+ [1] None Information [2] None Information [3] None Information [4] None Information [5] None Information [6] None Information [7] None Information [8] None Information

Command :

1. Display one entry

2. Modify one entry

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-18 Mail Receiver Table

RemotEye 4 User Manual – 90988-007 77

9.2.5 SNMP Group

Main Menu  (1) RemotEye 4 Card Settings  (5) SNMP Group (See Figure 9-19)

1. Trap Receiver Table

2. SNMPv3 USM Table

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [SNMP Group] | +===================================================================+

1. Trap Receiver Table

2. SNMPv3 USM Table

0. Return to previous menu

Please Enter Your Choice => 1

Figure 9-19 SNMP Group Menu

9.2.5.2 Trap Receiver Table Main Menu  (1) RemotEye 4 Card Settings  (5) SNMP Group  (1) Trap Receiver Table (See Figure 9-20)

1. Display one entry

2. Modify one entry

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Trap Receiver Table] | +===================================================================+ | IP Address Community/Name Trap Type Severity Description | +-------------------------------------------------------------------+ [1] None Information [2] None Information [3] None Information [4] None Information [5] None Information [6] None Information [7] None Information [8] None Information

Command :

1. Display one entry

2. Modify one entry

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-20 Trap Receiver Table

9.2.5.3 SMNPv3 USM Table Main Menu  (1) RemotEye 4 Card Settings  (5) SNMP Group  (2) SNMPv3 USM Table (See Figure 9-21) The SNMPv3 USM Table lists the status and configuration of access rights that are currently granted and the

applicable level of access. The entries in this table are largely responsible restricting SNMPv3 security with RemotEye 4.

The configuration of the SNMPv3 USM table shall be as follows:

User Name: The User ID for the authorized individual. Authentication Password: The password string for the authorized individual. Auth. Privacy Password: The privacy password string for the authorized individual.

78 RemotEye 4 User Manual – 90988-007

Security: The security level provides the following 3 options:

1. noAuthNoPriv – with no authentication and no privacy passwords

2. authNoPriv – with authentication password but no privacy password

3. authPriv – with authentication password and with privacy password

Authentication format: The authentication format provides the following options:

1. HMAC-MD5

2. HMAC-SHA

Status Type: The status shows the authentication status “ready” or “not being used".

1. Display one entry

2. Modify one entry

1. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [SNMPv3 USM Table] | +===================================================================+ | User Name Auth Password Auth. Priv Password Privacy Security | +-------------------------------------------------------------------+ [1] MD5 DES noAuthNoPriv [2] MD5 DES noAuthNoPriv [3] MD5 DES noAuthNoPriv [4] MD5 DES noAuthNoPriv [5] MD5 DES noAuthNoPriv [6] MD5 DES noAuthNoPriv [7] MD5 DES noAuthNoPriv [8] MD5 DES noAuthNoPriv

Command :

1. Display one entry

2. Modify one entry

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-21 SNMPv3 USM Table

9.2.6 Modbus Group

Main Menu  (1) RemotEye 4 Card Settings  (6) Modbus Group (See Figure 9-22)

1. Node ID: 1

2. Modbus TCP/IP: Enabled/Disable

3. Port Number: 502

4. Modbus RTU: Enabled/Disabled

5. Baud Rate: 9600/19200/38400/57600/115200

6. Address: 1

0. Return to previous menu

RemotEye 4 User Manual – 90988-007 79

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Modbus Group] | +===================================================================+

1. Node ID: 1

2. Modbus TCP/IP: Enabled/Disable

3. Port Number: 502

4. Modbus RTU: Enabled/Disabled

5. Baud Rate: 9600/19200/38400/57600/115200

6. Address: 1

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-22 Modbus Group Menu

9.2.7 BACnet Group

Main Menu  (1) RemotEye 4 Card Settings  (7) BACnet Group v(see Figure 9-22)

1. Node ID: 1

2. BACnet/IP: Enabled/Disable

3. Port Number: 47808

4. BACnet MS/TP: Enabled/Disabled

5. Baud Rate: 9600/19200/38400/57600/115200

6. MS/TP Max Masters: 127

7. Station ID: 1

0. Return to previous menu

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [BACnet Group] | +===================================================================+

1. Node ID: 1

2. BACnet/IP: Enabled/Disable

3. Port Number: 47808

4. BACnet MS/TP: Enabled/Disabled

5. Baud Rate: 9600/19200/38400/57600/115200

6. MS/TP Max Masters: 127

7. Station ID: 1

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-23 BACnet Group Menu

9.2.8 Interface Settings Group

Main Menu  (1) RemotEye 4 Card Settings  (8) Interface Settings Group (See Figure 9-24)

1. RS-232 Interface: Disabled/Enabled

2. Define RS-232 Interface Protocol: Disabled/Modbus/BACnet/EMD

3. RS-485 Interface: Disabled/Enabled

4. Define RS-485 Interface Protocol: Disabled/Modbus/BACnet/EMD

5. Return to previous menu

80 RemotEye 4 User Manual – 90988-007

Press the number of the associated selection and press [Enter].

+===================================================================+ | Toshiba RemotEye 4 Configuration Utility | | [Interface Settings Group] | +===================================================================+

1. RS-232 Interface: Disabled/Enabled

2. Define RS-232 Interface Protocol: Disabled/Modbus/BACnet/EMD

3. RS-485 Interface: Disabled/Enabled

4. Define RS-485 Interface Protocol: Disabled/Modbus/BACnet/EMD

0. Return to previous menu

Please Enter Your Choice => 0

Figure 9-24 Interface Settings Group Menu

RESET CONFIGURATION TO DEFAULT

Main Menu  (2) Reset Configuration to Default (See Figure 9-25) This command will reset the parameters of the RemotEye 4 to the initial factory settings.

Are you sure? Y/N

Type in either Y (Yes) or N (No) to reset the RemotEye 4 to the default settings, and press [Enter].

1. RemotEye 4 Card Settings

2. Reset Configuration to Default

3. Restart SNMP/WEB Card

0. Exit

Please Enter Your Choice => 2 Are you sure ? default:[N] n Date 02/12/2014 Time 21:58:52

Figure 9-25 Reset Configuration to Default

RESTART REMOTEYE CARD

Main Menu  (2) Restart SNMP/WEB Card (See Figure 9-26) Selecting this entry will cause the RemotEye 4 to reboot.

Agent restart? Y/N

Type in either Y (Yes) or N (No) to restart the RemotEye 4 and press [Enter].

1. RemotEye 4 Card Settings

2. Reset Configuration to Default

3. Restart SNMP/WEB Card

0. Exit

Please Enter Your Choice => 3 Agent restart ?[N] n Date 02/12/2014 Time 21:58:52

Figure 9-26 Restart SNMP/WEB Card

RemotEye 4 User Manual – 90988-007 81

10 HISTORY DATA & LOGS

This menu allows the user to view UPS & RemotEye 4 log messages, such as the UPS History Summaries. The log messages are displayed in chronological order and are used to help detect and diagnose UPS problems with the RemotEye 4.

Table 10-1 History Log Availability

History/Log

UPS Series

T1000

1600XP/XPi

4300

4400/

5000 N3R

G9000/

G2020

T1000

(1-3kVA)

5000

3P1

UPS History Summary Page

(See Section 10.1)

N/A

General Records Log

Y Y Y Y N/A

N/A

Extended General Records Log

Y Y Y Y Y Y Y

UPS Events Log

Y Y Y Y Y Y Y

UPS History Log

N/A

N/A Y N/A

UPS Extended Log

N/A

N/A Y N/A

Test Log Y Y

N/A

Backup Log

Y Y Y Y N/A

N/A

Fault Log Y Y Y Y

N/A

Operation Log

Y Y Y Y N/A

N/A

Warning Log

Y Y N/A Y N/A

N/A

System Setting Log

Y Y N/A

N/A

RemotEye 4 Events Log

Y Y Y Y Y Y N/A

Acknowledged Alerts Records Page

Y Y Y Y Y Y Y

EMD History Log

Y Y Y Y Y Y N/A

EMD Extended History Log

Y Y Y Y Y Y N/A

UPS HISTORY SUMMARY SUMMARY PAGE

This page shows UPS historical information available from various UPS models. This information is based on data accumulated since the start of the UPS. Models having a particular record are noted in each entry.

Table 10-2 UPS History Summary Page Availability

UPS History

Meaning

T1000

1600XP/

XPi

4300

4400/5000

N3R

System Operation Time (Secs)

Specifies how long the UPS has been operating (includes On-Line, Bypass, Backup) in seconds.

Y Y Y Y Inverter Operation Time

(Secs)

Specifies how long the UPS has been running in Inverter (On-Line) mode in seconds.

Y Y Y Y Backup Operation Time

(Secs)

Sspecifies how long the UPS has been running in battery backup mode in seconds.

Y Y N/A Y Lifetime Remaining

(Months)

Specifies the remaining lifetime of the UPS in month.

Y Y N/A

N/A

Highest System Temp (C)

Shows the highest system temperature recorded of the UPS in Celsius.

Y Y N/A

N/A

Highest Battery Temp

Shows the highest battery temperature recorded of the UPS in Celsius.

Y Y N/A

N/A

Total Number Input Under Voltage

Shows the total number of times the UPS has entered under voltage state.

Y Y N/A

N/A

Total Number Overload

Shows the total number of times the UPS has overloaded.

Y Y N/A

N/A

Total Number Test

Shows the total number of tests that has been conducted on the UPS.

Y Y N/A

N/A

Total Number Backup

Shows the total number of times the UPS has switched to battery backup mode.

Y Y Y Y Total Number Faults

Shows the total number of faults the UPS has encountered.

Y Y Y

82 RemotEye 4 User Manual – 90988-007

UPS History

Meaning

T1000

1600XP/

XPi

4300

4400/5000

N3R

Total Number Faults & Warnings

Shows the total number of faults and warnings the UPS has encountered.

- - - Y Operation Mode Change

Shows the total number of operational mode change the UPS has encountered.

Y Y Y Y Total Number Warnings

Shows the total number of warnings the UPS has encountered.

Y Y N/A - Total Number System

Settings Changed

Shows the total number of UPS system setting changes the UPS has encountered.

Y Y N/A

N/A

Total Number Resets

Shows the total number of resets occurred on the UPS.

Y Y N/A

N/A

GENERAL RECORDS PAGE

This index lists the system status records as a series of blocks each containing up to 32 records. Each block is

named “From (date) (time) To (Date) (Time).” The RemotEye will record up to a maximum of 1870 records, and

then each additional new record will replace the oldest stored General Record. Click on any index listing to see the UPS History Log Data Table for that period. The 1600XP/XPi General Records Log Data Table has the following headings:

 Log Date (MM/DD/YYYY) - This field shows the date of the recording  Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

 Input Voltage (V)  Input Frequency (Hz)  Output Voltage (V)  Output Frequency (Hz)  Output Current (Amps)  Battery Voltage (Vdc)  Mode

EXTENDED GENERAL RECORDS PAGE

Records:

 Interval Start Date and Time  Interval End Date and Time  Input Voltage Min., Average, and Max. Values  Input Frequency Min., Average, and Max. Values  Output Voltage Min., Average, and Max. Values  Load Percentage Min., Average, and Max. Values  Battery Voltage. Min., Average, and Max. Values

RemotEye 4 User Manual – 90988-007 83

TEST RECORDS (T1000 & 1600XP/XPI ONLY)

This table lists the detail history of test that has occurred on the UPS. The Log can store a maximum of 680 records. If more events are recorded, the new record replaces the oldest record.

 Log Date – This field shows the date of the recording.  Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss

24-hour format (i.e., 8:30 p.m. is 20:30:00).

 Record Number - Maximum number of records is 255.  System Input Type

 System Output Type  Input Voltage (%)  Output Voltage (%)  Output Load (%)  DC Input Voltage (%)  Battery Voltage  Test Type  RSV  PASS  Trigger Source

BACKUP RECORDS PAGE

This table lists the detail history of backup that has occurred on the UPS. The Log can store a maximum of 680 records. If more events are recorded, the new record replaces the oldest record.

T1000 & 1600XP/XPi Backup Record Log Format

 Log Date – This field shows the date of the recording.  Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

 Record Number - Maximum number of records is 255.  System Input Type  System Output Type  Input Voltage (%)  Output Voltage (%)  Output Load (%)  DC Input Voltage (%)  Battery Voltage start (%)  Battery Voltage end (%)  Trigger Source  Backup Duration

4300 Backup Record Log Format

 Log Date – This field shows the date of the recording.  Log Time - This field shows the time for backup record. Time is displayed in the hh:mm:ss 24-hour format

(i.e., 8:30 p.m. is 20:30:00).

 Record Number - Maximum number of records is 255.  VBAT End – Battery Voltage recorded at the end of the event.  Factor – Description of the event that occurred.  Backup Time (Sec) – The amount of the time the UPS remaed in battery backup.

84 RemotEye 4 User Manual – 90988-007

FAULT RECORDS PAGE

This table lists the detailed history of faults that have occurred on the UPS. The Log can store a maximum of 680 records. If more events are recorded, the new record replaces the oldest record.

T1000 & 1600XP/XPi Fault Records Log Format

 Log Date – This field shows the date of the recording.  Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

 Record Number - Maximum number of records is 255.  System Input Type  System Output Type  Input Voltage  Output Voltage  Output Load  DC Input Voltage  Battery Voltage  Slot Location  Fault

4300 Fault Records Log Format

 Log Date – This field shows the date of the recording.  Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

 Record Number – Maximum number of record is 255.  Fault 1 – Description of fault detected.  Fault 2 – Description of fault detected.

4400/5000 NEMA 3R Records Log Format  Record Number – Unique identification associated with each record. Up to 64 records held in UPS

EEPROM

 Fault Code – 2 byte (4 digit) hex code that denotes which warning or fault has occurred. See Table 10-3 for

code descriptions.

 Year – The year in which the fault occurred  Month – The month in which the fault occurred  Day – The day on which the fault occurred  Hour – The hour in which the fault occurred  Min – The minute in which the fault occurred  Sec – The second in which the fault occurred

Table 10-3 4400/ 5000 NEMA 3R Series Fault Codes

Code (Hex)

Fault

Warning

Description

1st byte

2nd byte

AC INPUT VOLTAGE OUT OF RANGE

47 x

AC INPUT FREQUENCY OUT OF RANGE

49 x

AC INPUT PHASE ROTATION ERROR

4D x

INVERTER OVERLOAD

4F x

INVERTER OVERLOAD

INVERTER CURRENT LIMIT

5F x

BATTERY VOLTAGE ABNORMAL

55 x

COOLING FAN ABNORMAL

RemotEye 4 User Manual – 90988-007 85

Code (Hex)

Fault

Warning

Description

1st byte

2nd byte

INVERTER OVERLOAD

03 x

INPUT CIRCUIT ABNORMAL

05 x

CONVERTER OVERCURRENT

07 x

PRECHARGE FAULT

09 x

DC OVERVOLTAGE

0B x

DC UNDERVOLTAGE

0D x

DISCHARGE WARNING

0F x

CHOPPER OVERCURRENT

11 x

DC UNBALANCED

13 x

DC CIRCUIT ABNORMAL

15 x

CONTROL POWER SUPPLY ABNORMAL

61 x

BATTERY VOLTAGE ABNORMAL

1D x

VDB SENSOR ABNORMAL

1F x

INVERTER OVERVOLTAGE

21 x

INVERTER UNDERVOLTAGE

23 x

INVERTER OVERCURRENT

25 x

OUTPUT CIRCUIT ABNORMAL

29 x

UPS CONTROL CIRCUIT ERROR

2B x

UPS CONTROL CIRCUIT ERROR

2D x

OVERTEMPERATURE

31 x

UPS CONTROL CIRCUIT ERROR

33 x

UPS CONTROL CIRCUIT ERROR

35 x

UPS CONTROL CIRCUIT ERROR

37 x

UPS CONTROL CIRCUIT ERROR

39 x

UPS CONTROL CIRCUIT ERROR

3B x

CONTROL POWER SUPPLY ABNORMAL

3D x

INVERTER VOLTAGE ABNORMAL

3F x

UPS CONTROL CIRCUIT ERROR

41 x

UPS CONTROL CIRCUIT ERROR

43 x

DUMMY FAULT

B1 x

OVERLOAD

B3 x

BYPASS OVERLOAD

B5 x

INVERTER OVERLOAD

B7 x

OVERLOAD

B9 x

BYPASS VOLTAGE OUT OF RANGE

BB x

BYPASS PHASE ROTATION ERROR

BD x

BYPASS FREQUENCY OUT OF RANGE

BF x

EMERGENCY STOP ACTIVATED

C1 x

LOCAL BUTTON ABNORMAL

C3 x

72B OPEN

C5 x

BATTERY DEPLETED/AC OUT STOPPED

C7 x

TRANSFER INHIBITION

D3 x

BATTERY DEPLETED ALARM

81 x

BATTERY VOLTAGE ABNORMAL

83 x

CHG.STOPPED(BATTERY OVERTEMP.)

85 x

BATTERY OVERTEMPERATURE

89 x

CHG.STOPPED(DC VOLT. ABNORMAL)

8B x

BATTERY ABNORMAL

8D x

BATTERY VOLTAGE ABNORMAL

8F x

OUTPUT UNDERVOLTAGE

91 x

UPS CONTROL CIRCUIT ERROR

93 x

UPS CONTROL CIRCUIT ERROR

95 x

OUTPUT VOLTAGE ABNORMAL

97 x

LOAD ABNORMAL

99 x

UPS CONTROL CIRCUIT ERROR

86 RemotEye 4 User Manual – 90988-007

Code (Hex)

Fault

Warning

Description

1st byte

2nd byte

UPS CONTROL CIRCUIT ERROR

A1 x

CONTROL POWER SUPPLY ABNORMAL

A3 x

UPS CONTROL CIRCUIT ERROR

A5 x

UPS CONTROL CIRCUIT ERROR

A7 x

MODULE MINOR FAULT

AB x

UPS CONTROL CIRCUIT ERROR

AD x

UPS CONTROL CIRCUIT ERROR

AF x

UPS CONTROL CIRCUIT ERROR

XX x

Unknown( Any code not listed in table will be marked as unknown)

Following is a table of the possible UPS fault codes and their meanings. Please refer to UPS manual for more specific details.

Table 10-4 UPS Fault Codes

Fault Code

Description

FSOPEN

Fuse opened

Current limit fault occurred

DCOC

DC bus over current fault occurred

DCOV

DC bus over voltage occurred

DCIB

DC bus imbalance occurred

VOUV

Output voltage undervoltage occurred

VOOV

Output voltage overvoltage occurred

DVCOH

Device overheat occurred

BYPOL

Bypass overload occurred

CHRGOV

Charger overvoltage occurred

OOC

Output overcurrent occurred

DCUVBS

DC bus under voltage occurred at boostup UPS state

DCUVC

DC bus under voltage occurred at charging of UPS state

BYPOH

Bypass overheat occurred

INVOLRSTAOK

Inverter overload occurred and it is resettable

INVOLRSTNOK

Inverter overload occurred and it is NOT resettable

UPS Overheat

DCUB

DC Imbalance

UPS Overlaod

PHIRER

Phase Error

PHBRER

Bypass Phase Error

EPO

Emergency Power Off

OPERATION MODE RECORDS PAGE

This table lists the detail history of operation mode changes that has occurred on the UPS. The Log can store a maximum of 680 records. If more events are recorded, the new record replaces the oldest record.

T1000 & 1600XP/XPi Operation Mode Records Log Format

 Log Date – This field shows the date of the recording.  Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

 Record Number - Maximum number of records is 255.  System Input Type  System Output Type

RemotEye 4 User Manual – 90988-007 87

 Input Voltage (%)  Output Voltage (%)  Output Load (%)  DC Input Voltage (%)  Battery Voltage (%)  From  To  Branch (Used for Technical Support)  Cause (Used for Technical Support)

4300 Operation Mode Records Log Format

 Log Date – This field shows the date of the recording.  Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

 Record Number – Maximaum Number of records is 255.  Next – State of the UPS.o  Condition 1: List of possible conditions: conditions:

o Input voltage undervoltage o Input voltage overvoltage o Input voltage out of spec o Bypass Voltage Undervoltage o Bypass Voltage Overvoltage o Output Voltage Undervoltage o Output Voltage Overvoltage o DC Bus Undervoltage

 Condition 2: List of possible conditions:

o DC bus out of spec o Battery Voltage low o Battery voltage reached shutdown level o Power Failure o DC Bus low

o Battery voltage out of spec List of

 Status: List of possible conditions:

o Input Frequency Detection o Input Phase Rotation Error o Input Frequency Error o Feedback Detection o Bypass Phase Rotation Error o Feedback Error o Output Frequency Detection o Synchronous

WARNING RECORDS PAGE

This table lists the detail history of warnings that has occurred on the UPS. The Log can store a maximum of 680 records. If more events are recorded, the new record replaces the oldest record.

88 RemotEye 4 User Manual – 90988-007

T1000 & 1600XP/XPi Warning Records Log Format

 Log Date – This field shows the date of the recording.  Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

4300 Warning Records Log Format

 Log Date – This field shows the date of the recording.  Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

Following is a table of the possible UPS warning codes and their meanings.

Table 10-5 UPS Warning Codes

Warning Code

Description

Current limit occurred

ASYN

Input and output are not synchronized

CALL

UPS needs servicing

BATLFNEAR

Battery life near to end

BATLFEND

Battery life end

DCER

Display cable error occurred

REYEERR

RemotEye communication error (RS232)

REYEUPERR

RemotEye communication error (NET)

RS232ERR

Service port communication error

RemotEye 4 User Manual – 90988-007 89

DCANERR

Display CAN communication error

SYSTSTFAIL

System test fail

VIOV

Input over voltage occurred

VIUV

Input under voltage occurred

FIERR

Input frequency error occurred

VBYPOV

Bypass overvoltage occurred

VBYPUV

Bypass undervoltage occurred

FBYPERR

Bypass frequency error occurred

DCUVBST

DC bus uvdervoltage at battery test

VBATLOW

Battery voltage low

VBATSD

Battery voltage has reached shutdown level

BATRPL

Battery replace event occurred

CHRGOV

Charger overvoltege occurred

BTSTFAIL

Battery test failed

BATDEPL

Battery depleted

BATOH

Battery overheat occurred

SYSOH

System overheat occurred

OL110

Overload occurred

Table 10-3 RemotEye 4 UPS Warning Codes

SYSTEM SETTINGS CHANGE RECORDS PAGE (T1000 & 1600XP/XPI ONLY)

This table lists the detail history of system changes that has occurred on the UPS. The Log can store a maximum of 680 records. If more events are recorded, the new record replaces the oldest record.

 Log Date – This field shows the date of the recording.  Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24-

hour format (i.e., 8:30 p.m. is 20:30:00).

 Record Number - Maximum number of records is 255.  System Input Type  System Output Type  Input Voltage (%)  Output Voltage (%)  Output Load (%)  DC Input Voltage (%)  Battery Voltage (%)  Block  Item  Written  Trigger Source

UPS EVENTS RECORDS PAGE

 Records the UPS Event Date, Time, and Description.

REMOTEYE 4 EVENTS RECORDS PAGE

Records the RemotEye 4 Event Date, Time, and Description.

90 RemotEye 4 User Manual – 90988-007

ACKNOWLEDGED ALERTS RECORDS PAGE

This table lists the RemotEye 4 events alarms that have been acknowledged by an administrator.

 Records Date, Time Description.

EMD HISTORY LOG

Records Interval Start/End Dates and Times; Temperature Min., Max., and Average; and Humidity Min., Max., and Average.

EMD EXTENDED HISTORY LOG

Records:

 Interval Start Date and Time,  Interval End Date and Time,  Temperature Mn. Average and Max. values over interval  Humidity Min Average and Max. values over interval

RemotEye 4 User Manual – 90988-007 91

11 REMOTEYE APPLICATION PROGRAMS

REMOTEYE CLIENT SHUTDOWN SOFTWARE FOR ESXi 5/5.1/5.5/6.0

The following steps detail how to install and configure the Remote Shutdown Client software to work with ESXi servers. Figure 11-1 shows an array of ESXi servers hosting a variety of Guest OS which are shut down gracefully by the RemotEye-controlled vMA Guest.

11.1.1 Software Needed

Toshiba Provided:

 RemotEye 4 Firmware v1.0 or higher.  RemotEye ESXi Client Shutdown Daemon (TAR file)

Customer Provided:

 ESXi 5 OS (Operating System) – Full or Evaluation Version (not the Free version)  VMware vSphere Client for Windows (Allows Windows access to ESXi)  vSphere Management Assistant (vMA) Operating System  WinSCP  Basic knowledge of UNIX/Linux commands

Figure 11-1 Network with RemotEye and ESXi Servers

VMware ESXi Server 1

VMA

Guest OS1

Virtual

Guest OS2

Virtual

Guest OS3

VMware ESXi Server 2

Virtual

Guest OS1

Virtual

Guest OS2

Virtual

Guest OS3

VMware ESXi Server 3

Virtual

Guest OS1

Virtual

Guest OS2

Virtual

Guest OS3

Network

RemotEye

II/III/4

RemotEye

II/III/4

RemotEye Shutdown Commands

Toshiba

UPS 1

Toshiba

UPS 2

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11.1.2 Setup Procedure for RemotEye ESXi Client Shutdown Daemon*

* Daemon – A program on Unix/Linux-like operating systems that runs unobtrusively in the background, waiting to be activated by the occurrence of a specific event or condition.

1. Confirm that ESXi is a Full or Evaluation version. (The Free version does not support this function.)

2. If vMA is already installed in ESXi skip to Step 7. Otherwise, download vMA OS (SUSE OS) from the

Downloads section of the VMware website, www.vmware.com.

3. Install vMA OS (SUSE OS) on ESXi server by navigating to File > Deploy OVF Template and follow the

instructions.

4. Run the vMA OS.

Note: Default username is vi-admin. When prompted for the password, just press the Enter key.

5. Change the vMA settings. Ensure RemotEye has access to the vMA network. (Example: Assign the IP to

10.2.0.11)

6. Create the Super User password:

6.1. Type “sudo passwd” into the command line prompt and press Enter. Follow the instructions to create

the root password.

6.2. Type “su root” into command prompt and press Enter. Follow the instructions to log in as root. Note:

When logged in as Super User, text color turns RED. (See Figure 11-2)

Figure 11-2 Text turns RED in Super User Mode

7. Add the server to vMA using “vfip addserver [ESXi Server IP]”, then enter the ESXi password. (Example:

IP=10.1.10.220) (See Figure 11-3)

Figure 11-3 Add Server to vMA

8. Confirm ESXi was added to vMA: On the command line type “vifp listservers” and press Enter. The

command returns: 10.1.10.220 ESXi (See Figure 11-4)

Figure 11-4 ESXi Added to VMA

9. Enable SSH in vMA (if not Enabled).

9.1. On the command line prompt type: “vi /etc/hosts.allow” and press Enter.

9.2. Type “l” and press Enter. (edits file)

9.3. Type “sshd: ALL: ALLOW” and press Enter.

9.4. Press the ESC key.

9.5. Type “w” and press Enter. (writes to file)

9.6. Type “q” and press Enter. (exits file)

RemotEye 4 User Manual – 90988-007 93

10. Connect to vMA using WinSCP software to transfer the RemotEye Client shutdown software.

Open WinSCP and select either SFTP or SCP for the file protocol, and enter the vMA IP address/Host Name, User name, and Password. (Example: Host Name - 10.2.0.11.) Then click the Login button. (See Figure 11-5)

Figure 11-5 WinSCP Login Screen

10.1. Locate SD_ESXi_TSB_V100.tar file (left side), then select the directory where you want it stored on the

vMA (right side) and press the F5 key. (See Figure 11-6)

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Figure 11-6 WinSCP vi-admin Screen

10.2. Close WinSCP program.

11. Return to the vMA command prompt and change the directory where the SD_ESXi_TSB_V100.tar was placed

in step 10.

12. Extract the software: Type “tar xvf SD_ESCi_V100.tar” in the command prompt and press Enter.

13. Go to the newly created folder SD_ESXi_TSB: Type “cd SD_ESXi_TSB” and press Enter.

14. Install the software: Type “sh install.sh” in the command prompt and press Enter. Follow the instruction

prompts. (See Figure 11-7)

RemotEye 4 User Manual – 90988-007 95

Figure 11-7 Install Screen Shot

15. Verify that RemotEye and ESXi server are communicating. Go to RemotEye web interface and look for

the "Protected Client" widget. (See Figure 11-8)

Figure 11-8 Protected Client Table in RemotEye

16. Go back to VMware vSphere Client program and select the ESXi server IP address -> Configuration ->

Virtual Machine Startup/Shutdown -> Properties… to set up Client OSs (guests) to shut down before the

vSphere Management Assistant (vMA) as shown in Figure 11-9 [1], [2], [3]. Make sure that the check box for Allow virtual machines to start and stop automatically with the system is

checked and the Shutdown Action is set to Guest Shutdown. (See Figure 11-9 [4])

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Figure 11-9 vSphere Management Asistant Screen Shot

17. Install WMware Tools for the client OSs by going to Inventory -> Virtual Machine -> Guest ->

Install/Upgrade VMware Tools.

NOTE: If VMware Tools are not installed, the graceful system shutdown will not be carried out properly.

18. Enter UPS Shutdown Events in RemotEye. This designates those UPS Events whose occurrence triggers the

RemotEye to send the shutdown command to the ESXi server.

18.1. Open RemotEye 4 web page and click on UPS Management > UPS Shutdown Events.

18.1.1. In the UPS Shutdown Events table, select the action (Disable, Client Warning, or Client

Shutdown) and Shutdown Delay (if applicable), for each event listed in the UPS Event column. (See Figure 11-8)

18.1.2. Click the Set Values button when completed.

19. Test it. (See Figure 11-10)

NOTE: Testing the SHUT DOWN function will shut down all affected servers.

19.1. At the top of the RemotEye 4 webpage, select UPS Monitoring. (See Figure 11-10)

19.2. In the UPS Monitoring list, click on Protected Clients.

19.3. In the Protected Clients window, click on the box on the right side of the line with the client name ESXi.

19.4. Click on the Test All button. The selected client should shutdown.

19.5. At the completion of the shutdown test, restore the ttested clint to the sdesired operational status.

RemotEye 4 User Manual – 90988-007 97

Figure 11-10 VM Remote Shutdown Test

98 RemotEye 4 User Manual – 90988-007

11.1.3 Toshiba UPS Shutdown Events Setup

RemotEye 4 can help further protect critical load systems connected to a UPS by initiating automated shutdowns on that equipment. RemotEye 4 can shutdown servers/clients upon detection of UPS events: Input Power Failure, Battery Low, UPS Overload, UPS System Overheat, EMD Temperature Over Threshold, EMD Alarm-1, EMD Alarm-2, Recurring On/Off Schedule, and Non-Recurring On/Off Schedule. Also, RemotEye 4 can be used to coordinate automatic system shutdowns during weekends or holidays. This section highlights the manners in which RemotEye 4 can be used in conjunction with a UPS to manage power to UPS loads.

11.1.3.1 UPS Shutdown Events RemotEye 4 can initiate output shutdown upon the occurrence of nine different UPS events Input Power Failure,

Low Battery, UPS Overload, UPS System Overheat, EMD Temperature Over Threshold, EMD Alarm-1, EMD Alarm-2, Recurring On/Off Schedule and Non-recurring On/Off Schedule. Users can view the current setting of these events in the UPS Shutdown Events widget on the RemotEye 4 Dashboard, or web page UPS MANAGEMENT → UPS Shutdown Events. See Table 5-2 Widget Parameter List by Product Line.

To alter these settings, log in as an administrator, and configure the UPS shutdown events action and delay times accordingly. Click the Set Value button when finished.

Scenario:

Shutdown Event: Input Power Failure Action: Client Shutdown Shutdown Delay (sec): 420 (default) Broadcast Notification (sec): 30 (default) UPS Output Shutdown Delay (Sec): 180 (default) UPS Events - AC failed 22:20:00

22 : 20 : 00 22 : 27 : 00 22 : 30 : 00

Client’s local shutdown delay (Sec): 120(default) 22 : 20 : 00 22 : 27 : 00 22 : 29 : 00

INVERTER

OUTPUT SHUTDOWN

CLIENT ON

CLIENT OFF

RemotEye 4 User Manual – 90988-007 99

11.1.3.2 Managing the UPS On/Off Schedule (Applicable to 1600XP/XPi Only) RemotEye 4 supports two output shutdown schedules – (1) Recurring Schedule; (2) Non-recurring Schedule. Note: Before managing the UPS Shutdown Schedule, please make sure that the Date and Time configured in

RemotEye 4 is correct. To access recurring or non-recurring schedule go to UPS MANAGEMNT → UPS On/Off

Schedule web page. Scenario:

UPS Event: Recurring On/Off Schedule Action: UPS Output & Client shutdown Shutdown Delay (sec): 600(default) Broadcast Notification (sec): 60(default) UPS Output Shutdown Delay (Sec): 180(default) Shutdown & Restart day & time: Monday 22:20:00 ----- 99:99:99 Shutdown & Restart day & time: Tuesday 99:99:99 ----- 09:00:00 Note: 99:99:99 indicates the RemotEye 4 will ignore the Restart Time on Monday, and the Shutdown time on

Tuesday. Monday Tuesday 22 : 20 : 00 22 : 30 : 00 22 : 33 : 00 09:00:00

INVERTER

OUTPUT SHUTDOWN

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AUTO SAVE-LOG SOFTWARE

Save-Log is utility software which is able to save logs from one or more RemotEye 4(s) at the same time. It also has the capability to save logs periodically. These logs are useful in identifying problems with the UPS. There are different types of logs, each with their own functionality. Information on these types of logs is found in pages 81.

The Auto Save log software will automatically save the RemotEye list and settings. This eliminates having to reenter the information again after the program is closed or when the workstation running the software is shutdown.

Note: Auto Save-Log is only compatible with Windows operating systems.

Installation of Save-Log

1. The software for the Auto Save log is loaded on the CD included in the RemotEye 4 package. It also be

downloaded from the Toshiba website at www.toshiba.com/ind and clicking on the following paths: RemotEye 4  Download RemotEye Files  Save Log

2. Download the software from the CD or the internet and run the program Savelog_install.exe and follow

the setup installation instructions.

3. After installation has finished click on the icon, TOSHIBA_AutoSaveLog under the All Programs start

menu in order to execute.

Basic Layout

When opening the Save Log utility software, it will display a window like the one shown below. This window displays a top row of tabs listing the UPS product lines and an Overview tab.

Toolbar ID

Item Name

Description

Save Log Setting

The saving history log settings

Browse

Using default browser to open homepage of selected device

Add

Pop-up Add dialog to add one device

Delete

Delete selected device which one or more

Edit

Pop-up Edit dialog to input correct account and password

Discover

Discover all devices on the network

Figure 11-11 RemotEye 4 Save Log Utility RemotEye 4 – Auto Save Log Tab

Toshiba RemotEye 4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual