7-1 Outline of Air Conditioner Control
7-2 Description of Operation Circuit
7-3 ECO Mode
7-4 HiPOWER Mode
7-5 High-Temperature Limit Control
7-6 Low-Temperature Limit Control
7-7 Defrosting Operation
7-8 Auto Restart Function
7-9 Filter Check Lamp
8. INSTALLATION PROCEDURE
8-1 Safety Cautions
8-2 Installation Diagram of Indoor and Outdoor Units
8-3 Installation
8-4 Indoor Unit
8-5 Outdoor Unit
8-6 Other
9. TROUBLESHOOTING CHART
9-1 Troubleshooting Procedure
9-2 Basic Check Items
9-3 Primary Judgement
9-4 Self-Diagnosis by Remote Control (Check Code)
9-5 How to Diagnose Faulty Part
9-6 Troubleshooting for Indoor Unit
9-7 Troubleshooting for Wiring (Interconnect cable and Serial Signal Wire)
9-8 Troubleshooting for P.C. Board
9-9 Troubleshooting for Remote Control
10. TROUBLESHOOTING CHART
10-1 Indoor Unit
10-2 Outdoor Unit (RAS-24UAH-E, 24UA-E, 24UAX, 24UA-AR, 24UAX-T)
10-3 Outdoor Unit (RAS-18UAH-E, 18UA-E, 18UAX, 18UA-AR, 18UAX-T)
11. EXPLODED VIEWS AND PARTS LIST
11-1 Indoor Unit (1)
11-2 Indoor Unit (2)
11-3 Indoor Unit (3)
11-4 Outdoor Unit (1)
11-5 Outdoor Unit (2)
11-6 Outdoor Unit (3)
11-7 Outdoor Unit (4)
11-8 Outdoor Unit (5)
– 2 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Note :Measure the heat exchanger temperature at the center of U-bend. (By means of TC sensor.)
*1 : During heating overload, the high temperature limit control operation is included.
– 18 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Note : Measure the heat exchanger temperature at the center of U-bend. (By means of TC sensor.)
*1 : During heating overload, the high temperature limit control operation is included.
– 20 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 22
5-4. RAS-18UKP-E/18UA-E
RAS-18UKPX/18UAX
RAS-18UKPX-T/18UAX-T
Indoor unit
Evaporator
T
(Connecting pipe)
0.39m
12.7
Cross flow fan
O.D.:12.7mmO.D.:6.35mm
Compressor
P
Packed valve
( 12.7)
PH250X3-4LM
Muffler
Condenser
Propeller fan
Outdoor unit
Packed valve
( 6.35)
Capillary tube
2.4x1000
Refrigerant
R-22 1.06 kg
Mark ( ) means check points of Gas Leak
S
0.49m
(Connecting pipe)
6.35
Ambient temp.
conditions DB/WB
IndoorOutdoor
50Hz
Standard
Pressure P
(MPaG)
Surface temp. of heat
exchanger interchanging
pipe T (°C)
Fan Speed
(indoor)
Standard0.410.0High27/1935/24
Cooling
High temperature0.513.0High32/2343/26
Low temperature0.32.0Low21/1521/15
Note : Measure the heat exchanger temperature at the center of U-bend. (By means of TC sensor.)
(°C)
– 21 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 23
5-5. RAS-18UKP-AR/18UA-AR
Indoor unit
Evaporator
(Connecting pipe)
0.39m
12.7
O.D.:12.7mmO.D.:6.35mm
Compressor
P
Packed valve
( 12.7)
PH250X3-4LM
Cross flow fan
Condenser
Propeller fan
T
Capillary tube
0.8x900
S
Packed valve
( 6.35)
Capillary tube
2.0x1000
Refrigerant
R-22 1.17 kg
S
0.49m
(Connecting pipe)
6.35
Mark ( ) means check points of Gas Leak
Ambient temp.
Fan Speed
conditions DB/WB
(indoor)
IndoorOutdoor
50Hz
Outdoor unit
Standard
Pressure P
(MPaG)
Surface temp. of heat
exchanger interchanging
pipe T (°C)
Standard0.410.0High27/1935/24
Cooling
High temperature0.613.0High32/2352/31
Low temperature0.32.0Low21/1521/15
Note : Measure the heat exchanger temperature at the center of U-bend. (By means of TC sensor.)
(°C)
– 22 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 24
6. CONTROL BLOCK DIAGRAM
6-1. RAS-24UKHP-E, 18UKHP-E
Indoor Unit Control Panel
Heat Exchanger Sensor
Temperature Sensor
M.C.U.
Functions
• Louver Control
• 3-minute Delay at Restart for Compressor
Operation
Display
Timer
Display
Infrared Rays Signal Receiver
Infrared
Initiallizing Circuit
Rays
Clock Frequency
Oscillator Circuit
Power Supply
Remote
Circuit
Control
Noise Filter
From Outdoor Unit
REMOTE CONTROL
• Motor Revolution Control
• Processing
(Temperature Processing)
• Timer
• Serial Signal Communication
Louver ON/OFF Signal
Serial Signal Transmitter/Receiver
Serial Signal Communication
Remote Control
Louver Driver
Infrared Rays
Filter Sign
Display
PRE DEF.
Sign Display
Hi Power Sign
Display
Indoor Fan
Motor
Louver Motor
Operation (START/STOP)
Operation Mode Selection
AUTO, COOL, DRY, HEAT, FAN ONLY
Temperature Setting
Fan Speed Selection
ON TIMER Setting
OFF TIMER Setting
Louver Auto Swing
Louver Direction Setting
ECO
Hi power
Filter Reset
Sleep Timer Setting
– 23 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 25
6-2. RAS-24UKP-E, 24UKPX, 24UKP-AR, 24UKPX-T
RAS-18UKP-E, 18UKPX, 18UKP-AR, 18UKPX-T
Indoor Unit Control Panel
M.C.U.
Heat Exchanger Sensor
Functions
• Louver Control
Operation
Display
Temperature Sensor
Infrared Rays Signal Receiver
Initiallizing Circuit
Infrared
Rays
Clock Frequency
Oscillator Circuit
Power Supply
Remote
Circuit
Control
Noise Filter
From Outdoor Unit
• 3-minute Delay at Restart for Compressor
• Motor Revolution Control
• Processing
(Temperature Processing)
• Timer
Outdoor unit
ON/OFF Signal
Relay Driver
Relay RY04
Outdoor Unit
Louver ON/OFF Signal
Louver Driver
Timer
Display
Filter Sign
Display
Fan Only
Sign Display
Hi Power Sign
Display
Indoor Fan
Motor
Louver Motor
REMOTE CONTROL
Infrared
Rays
Remote Control
Operation (START/STOP)
Operation Mode Selection
AUTO, COOL, DRY, FAN ONLY
Temperature Setting
Fan Speed Selection
ON TIMER Setting
OFF TIMER Setting
Louver Auto Swing
Louver Direction Setting
ECO
Hi power
Filter Reset
Sleep Timer Setting
– 24 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 26
7. OPERATION DESCRIPTION
7-1. Outline of Air Conditioner Control
This is a fixed capacity type air conditioner, which uses a
DC motor for an indoor fan. The DC motor drive
circuit is mounted in the indoor unit. And electrical parts
which operate the compressor and the outdoor fan motor, are mounted in the outdoor unit.
The air conditioner is mainly controlled by the indoor unit
controller. The controller operates the indoor fan motor
based upon commands transmitted by the
remote control and transfers the operation commands to
the outdoor unit controller.
The outdoor unit controller receives operation commands
from the indoor unit, and operates the
outdoor fan motor and the compressor.
(1) Role of indoor unit controller
The indoor unit controller receives the operation
commands from the remote control and executes them.
• Temperature measurement at the air inlet of the indoor heat exchanger by the indoor temperature
sensor
• Temperature setting of the indoor heat exchanger
by the heat exchanger sensor
• Louver motor control
• Indoor fan motor operation control
• LED display control
• Transferring of operation commands to the
outdoor unit
• Receiving of information of the operation status and
judging of the information or indication of error
(2) Role of outdoor unit controller
The outdoor unit controller receives the operation
commands from the indoor controller and executes
them.
• Compressor operation
control
• Operation control of
outdoor fan motor
• Turning off the compressor and outdoor fan when
the outdoor unit receives the shutdown command
• Defrost control in heating operation (Temperature
measurement by the outdoor heat exchanger and
control for the four-way valve and the outdoor fan
motor) *Heating and Cooling Model only
Operations according to
the commands from the
indoor unit
7-1-1. Louver Control
(1) Vertical air flow louver
Position of veritcal air flow louver is automatically
controlled according to the operation mode.
Besides, position of vertical air flow louver can be
arbitrarily set by pressing [SET] button.
The louver position which is set by [SET] button is
stored in the microcomputer, and the louver is automatically set at the stored position for the next operation.
(2) Swing
If [SWING] button is pressed when the indoor unit is
in operation, the vertical air flow louver starts swinging. When [SWING] button is pressed again, it stops
swinging.
7-1-2. Indoor Fan Control (DC Fan Motor)
(1) The indoor fan is operated by the stepless speed
change DC motor.
(2) For air flow level, speed of the indoor fan motor is
controlled in five steps (LOW, LOW
+
, MED, MED+ and
HIGH). If AUTO mode is selected, the fan motor speed
is automatically controlled by the difference between
the preset temperature and the room temperature.
Table 7-1-1
RAS-24UKHP-ERAS-18UKHP-E
MODEL
CoolingHIGH13509501150750
andMED11507501050650
Fan onlyLOW1000600 900530
HeatingMED12008001100700
MODEL
CoolingHIGH13509501150750
andMED11507501050650
Fan onlyLOW1000600 900530
Motor speed Air flow level Motor speed Air flow level
(rpm)(m
HIGH13509501200800
LOW1050650 950570
RAS-24UKP-ERAS-18UKP-E
RAS-24UKPXRAS-18UKPX
RAS-24UKP-ARRAS-18UKP-AR
RAS-24UKPX-TRAS-18UKPX-T
LOW+=
3
/h)(rpm)(m3/h)
LOW+MED
2
MED+=
MED+HIGH
2
– 25 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 27
7-2. Description of Operation Circuit
(1) When turning on the breaker, the operation lamp
blinks. This means that the power is on (or the power
supply is cut off.)
(2) When pressing [START / STOP] button on the
remote control, receiving beep sounds from the
indoor unit, and the next operation is performed
together with opening the vertical air flow louver.
7-2-2. Cooling Operation
([MODE] button on the remote control is set
to the cooling operation.)
(1) The compressor, 4-way valve, outdoor fan and
operation display on the remote control are controlled
as shown in Fig. 7-2-2.
(3) Once the operation mode is set, it is memorized in
the microcomputer so that the previous operation can
be effected thereafter simply by pressing [START /
STOP] button.
7-2-1. Fan Only Operation
([MODE] button on the remote control is set
to the fan only operation.)
(1) When [FAN] button is set to AUTO, the indoor fan
motor operates as shown in Fig. 7-2-1. When [FAN]
button is set to LOW, LOW
+
, MED, MED+ or HIGH,
the motor operates with a constant air flow.
(Room temp.) – (Preset temp.)
Preset
temp.
+3
+2.5
+2
+1.5
+1
+0.5
0
(Preset temp.: 24°C
M+
*1
*1
*1
L–
NOTE :
*1: The values marked with *1 are calculated and
controlled by the difference in motor speed between
M+ and L–.
Fig. 7-2-1 Setting of air flow [FAN:AUTO]
(2) ECO operation cannot be set.
ONON
OFF ON OFF OFF ON
Compressor
4-way valve
Common relay
Outdoor fan
(Room temp.) – (Preset temp.)
Preset
temp.
0.5
0
Fig. 7-2-2
(2) When [FAN] button is set to AUTO, the indoor fan
motor operates as shown in Fig. 7-2-3. When [FAN]
button is set to LOW, LOW+, MED, MED+ or HIGH,
the motor operates with a constant air flow.
(Room temp.) – (Preset temp.)
Preset
temp.
+3
+2.5
+2
+1.5
+1
+0.5
0
-0.5
M+
*1
*1
*1
L–
NOTE :
*1: The values marked with *1 are calculated and
controlled by the difference in motor speed between
M+ and L–.
Fig. 7-2-3 Setting of air flow [FAN:AUTO]
display
OPERATION
– 26 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 28
7-2-3. Dry Operation
(R
)
(
)
([MODE] button on the remote control is set
to the dry operation.)
7-2-4. Heating Operation
([MODE] button on the remote control is set
to the heating operation.)
*Heating and Cooling Model only
(1) The compressor, 4-way valve, outdoor fan and
operation display on the remote control are controlled
as shown in Fig. 7-2-4.
ON:6min.
OFF
ON:5min.
OFF
4-way valve
OFF:4min.
ON
OFF:5min.
Outdoor fan
OPERATION
(Room temp.) – (Preset temp.)
Preset
temp.
+3
+2
+1
ON:6min.
OFF:4min.
ON
ON:5min.
OFF:5min.
OFF
0
Compressor
Common relay
Fig. 7-2-4
(2) The microprocessor turns the compressor on and off
at the regular intervals (4 to 6 minutes). While the compressor is turning off, the indoor fan motor operates in
the SUPER LOW position.
The pattern of operation depending on the relation
between room temperature and preset temperatures
is shown in Fig. 7-2-5.
Room temp.
Preset temp.+1
Preset temp.
(1) The compressor, 4-way valve, outdoor fan and
operation display on the remote control are controlled
as shown in Fig. 7-2-6.
Preset
temp.
display
0
temp.
Preset
–0.5
–
oom temp.
ON
ONON
OFF
ON
Compressor
Common relay
4-way valve
Fig. 7-2-6
(2) When [FAN] button is set to AUTO, the indoor fan
motor operates as shown in Fig. 7-2-7. When [FAN]
button is set to LOW, LOW+, MED, MED+ or HIGH,
the motor operates with a constant air flow.
Preset
temp.
0
-0.5
-1
-1.5
-2
– (Preset temp.)
L
1
*
2
*
+
M
OFF
ON
Outdoor fan
display
OPERATION
-5.0
-5.5
[FAN AUTO]
(Room temp.)
H
Compressor
Outdoor fan
Indoor fan
ONONONON
OFFOFFOFF
L.*S.L.S.L.L.L.S.L.L.
*
Super Low
Fig. 7-2-5
1, *2 : The values marked with *1 and *2 are calculated
*
and controlled by the difference in motor speed between
M+ and L.
Fig. 7-2-7 Setting of air flow [FAN:AUTO]
(3) [FAN] button on the remote control is set to AUTO
only.
(4) The ECO and Hi Power operations can not be set.
– 27 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 29
(3) The indoor heat exchanger restricts revolving speed
of the fan motor to prevent a cold draft. The upper
limit of the revolving speed is shown in Fig. 7-2-8 and
Table 7-2-1.
3
*
Manual
(one of 5
steps)
L – H
(Up to
setting
speed)
AUTO
34
46
33
45
21
33
20
32
2
*
A + 4
A – 8
6
*
A + 4
A – 8
*
5
*
4
SUL
SUL*1
Stop
7-2-5. Automatic Operation
([MODE] button on the remote control is set
to the automatic operation.)
(1) One of 3 operations (Cooling, Fan only or Heating) is
selected according to difference between the preset
temperature and the room temperature at which the
automatic operation has started, as shown in Fig. 72-9. The Fan only operation continues until the room
temperature reaches a level at which another mode
is selected.
(2) Temporary Auto
When the TEMPORARY button on the indoor unit is
pushed, the preset temperature is fixed at 24°C and
the indoor unit is controlled as shown in Fig. 7-2-9.
NOTES :
*1: The fan stops for 2 minutes after thermostat-OFF.
*2: A is 24°C when the preset temperature is 24°C or
more and A is the preset temperature when it is
under 24°C.
*3: SUL means Super Ultra Low.
*4: Calculated from difference in motor speed between
SUL and HIGH.
Fig. 7-2-8 Cold draft preventing control
*5 and *6:
Table 7-2-1
Fan
speed
AUTO
Manual
(L – H)
*5
Starting period
• Up until 12 minutes
passed after starting
the unit
• From 12 to 25 minutes
passed after starting
the unit and room
temperature is 3°C
lower than preset
temperature
• Room temperature
<
Preset temperature
*6
Stabilized period
• From 12 to 25 minutes
passed after starting the
unit and room
temperature is between
preset temperature and
3°C lower than preset
temperature
• 25 minutes or more
passed after starting the
unit
• Room temperature
Preset temperature
–4°C
–3.5°C
°C
Cooling operation
The louver moves to the position
same as Hi Power operation.
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 30
7-3. ECO Mode
([ECO] button on the remote control is
pressed.)
7-4. Hi POWER Mode
([Hi POWER] button on the remote
control is pressed.)
When [ECO] button is pressed while the indoor unit is in
Cooling, Heating or Auto operation, ECO mark is
indicated on the display of the remote control and the
unit operates quietly and mildly controlling air flow.
(1) Cooling operation
• The preset temperature is changed automatically
as shown in Fig. 7-3-1.
(The value of the preset temperature on the remote
control does not change.)
• Fan speed → LOW
(˚C)
Preset temp.
is changed
+2
+1
Preset temp.
ECO button
is pressed
Preset temp.
is changed
1H2HTIME0H
Fig. 7-3-1
(2) Heating operation *Heating and Cooling Model only
• The preset temperature is changed automatically
as shown in Fig. 7-3-2.
(The value of the preset temperature on the remote
control does not change.)
• Fan speed → LOW
ECO button
is pressed
Preset temp.
–
1H2HTIME0H
When [Hi POWER] button is pressed while the indoor
unit is in Auto, Cooling or Heating operation, Hi POWER
mark is indicated on the display of the remote control
and the unit operates as follows.
(1) Automatic operation
• The indoor unit operates in according to the
current operation.
(2) Cooling operation
• The preset temperature drops 1°C.
(The value of the preset temperature on the remote
control does not change.)
• If the difference between the preset temperature
and the room temperature is big, the horizontal
louver moves to the Hi POWER position
automatically. Then when the difference between
them gets smaller, the horizontal louver returns
automatically.
• FAN speed : [AUTO]
If the difference between the preset temperature
and room temperature is big, the air conditioner
operates at maximum airflow level. If the difference
between the preset temperature and the room
temperature is small, the air conditioner operates
at normal airflow level.
• FAN speed : One of 5 levels
The air conditioner operates at normal airflow level.
(3) Heating operation *Heating and Cooling Model only
• The preset temperature increases 2°C,
(The value of the preset temperature on the remote
control does not change.)
• The indoor unit operates in normal heating mode
except the preset temperature is higher (+2°C).
(4) The Hi POWER mode can not be set in Dry or Fan
only operation.
–1
–2
Preset temp.
is changed
Preset temp.
is changed
(˚C)
Fig. 7-3-2
– 29 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 31
7-5. High-Temperature Limit Control
The microprocessor detects the indoor heat exchanger
temperature to prevent pressure of a refrigerating cycle
from increasing excessively.
The compressor and outdoor fan motor are controlled
as shown in Fig. 7-5-1.
Compressor
OFF
ON
ON
Outdoor fan
OFF
OFF
ON
Heat exchanger
temp.
(°C)
60
55
52
Fig. 7-5-1
7-6. Low-Temperature Limit Control
The microprocessor detects the indoor heat exchanger
temperature to prevent the indoor heat exchanger from
freezing.
The compressor and outdoor fan motor are controlled
as shown in Fig. 7-5-2.
Heat exchanger
temperature
(˚C)
6
2
Compressor
Less than 2˚C continues
Outdoor fan
ON
for 5 minutes
OFF
Fig. 7-5-2
7-7. Defrosting Operation
*Heating and Cooling Model only
When the indoor unit is in heating operation, if the refrigerant evaporation temperature detected by the outdoor heat exchanger sensor is under the specified temperature, the outdoor unit starts the defrosting operation. At this time, the 4-way valve relay and the outdoor fan motor are turned off. The indoor fan motor is
also turned off by the cold draft preventing control of
the indoor microcomputer. Then, [PRE. DEF.] lamp on
the indoor unit comes on.
The defrosting operation stops and the 4-way valve
relay, outdoor fan motor and the indoor fan motor are
turned on automatically when the refrigerant evaporation increases to the specified temperature, or when
the defrosting time is over 12 minutes.
– 30 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 32
7-8. Auto Restart Function
The indoor unit is equipped with an automatic restarting
function which allows the unit to restart operating with
the set operating conditions in the event of power supply
being accidentally shut down. The operation will resume
without warning three minutes after power is restored.
This function is not set to work when shipped from the
factory. Therefore it is necessary to set it to work.
7-8-1. How to Set Auto Restart Function
To set the auto restart function, proceed as follows:
The power supply to the unit must be on; the function will
not set if the power is off.
Push the [TEMPORARY] button located in the center of
the front panel continuously for three seconds.
The unit receives the signal and beeps three times.
The unit then restarts operating automatically in the event
of power supply being accidentally shut down.
When the unit is on standby (Not operating)
OperationMotions
Push [TEMPORARY] button for moreThe unit is on standby.
than three seconds.
→
The unit starts to operate.The green lamp is on.
→
After approx. three seconds,
The unit beeps three timesThe lamp changes from
and continues to operate.green to orange.
If the unit is not required to operate at this time, push [TEMPORARY]
TEMPORARY button
0
3S
button once more or use the remote control to turn it off.
When the unit is in operation
OperationMotions
Push [TEMPORARY] button for moreThe unit is in operation.The green lamp is on.
than three seconds.
The unit stops operating.The green lamp is turned off.
→
→
After approx. three seconds,
0
3S
The unit beeps three times.
If the unit is required to operate at this time, push [TEMPORARY]
TEMPORARY button
button once more or use the remote control to turn it on.
• While this function is being set, if the unit is in
operation, the orange lamp is on.
• This function can not be set if the timer operation has
been selected.
• When the unit is turned on by this function, the louver
will not swing even though it was swinging
automatically before shutting down.
– 31 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
• While the filter check lamp is on, the TEMPORARY
button has the function of filter reset button.
Page 33
7-8-2. How to Cancel Auto Restart Function
To cancel automatic restart function, proceed as
follows:
Repeat the setting prodedure: the unit receives the
signal and beeps three times.
The unit will be required to be turned on with the
remote control after the main power supply is turned
off.
When the unit is on standby (Not operating)
OperationMotions
Push [TEMPORARY] button for moreThe unit is on standby.
→
than three seconds.
The unit starts to operate.The orange lamp is on.
→
The unit beeps three timesThe lamp changes from
0
3S
and continues to operate.orange to green.
After approx. three seconds,
TEMPORARY button
If the unit is not required to operate at this time, push [TEMPORARY]
button once more or use the remote control to turn it off.
When the unit is in operation
OperationMotions
Push [TEMPORARY] button for moreThe unit is in operation.The orange lamp is on.
→
than three seconds.
The unit stops operating.The orange lamp is turned off.
→
After approx. three seconds,
The unit beeps three times.
0
3S
TEMPORARY button
• While this function is being set, if the unit is in
operation, the orange lamp is on.
7-8-3. Power Failure During Timer Operation
When the unit is in Timer operation, if it is turned off
because of power failure, the timer operation is
cancelled. Therefore, set the timer operation again.
If the unit is required to operate at this time,
push [TEMPORARY]
button once more or use the remote control to turn it on.
7-9. Filter Check Lamp
When the elapsed time reaches 1000 hours, the filter
check lamp indicates. After cleaning the filters, turn off
the filter check lamp.
7-9-1. How To Turn Off Filter Check Lamp
(1) Press [FILTER] button on the remote control.
(2) Push [TEMPORARY] button on the indoor unit.
Note: If [TEMPORARY] button is pushed while the
filter check lamp is not indicating, the indoor unit
will start the Automatic Operation.
– 32 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 34
8. INSTALLATION PROCEDURE
8-1. Safety Cautions
For general public use
Power supply cord of Outdoor unit shall be more than 4 mm2 (H07RN-F or 245 IEC66 : polychloroprene sheathed flexible cord) or
2
3.5 mm
(AWG-12).
CAUTION
This appliance must be connected to the main power supply by means of a circuit breaker or a switch with a contact separation of
at least 3 mm.
If this is not possible, a power supply plug with earth must be used. This plug must be easily accessible after installation. The plug
must be disconnected from the power supply socket in order to disconnect the appliance completely from the mains.
To Disconnect the Appliance from the Main Power Supply.
DANGER
• FOR USE BY QUALIFIED PERSONS ONLY.
• TURN OFF MAIN POWER SUPPLY BEFORE ATTEMPTING ANY ELECTRICAL WORK. MAKE SURE ALL POWER
SWITCHES ARE OFF. FAILURE TO DO SO MAY CAUSE ELECTRIC SHOCK.
• CONNECT THE CONNECTING CABLE CORRECTLY. IF THE CONNECTING CABLE IS CONNECTED BY WRONG WAY,
ELECTRIC PARTS MAY BE DAMAGED.
• CHECK THE EARTH WIRE IS NOT BROKEN OR DISCONNECTED BEFORE INSTALLATION.
• DO NOT INSTALL NEAR CONCENTRATIONS OF COMBUSTIBLE GAS OR GAS VAPORS.
FAILURE TO FOLLOW THIS INSTRUCTION CAN RESULT IN FIRE OR EXPLOSION.
• TO PREVENT OVERHEATING THE INDOOR UNIT AND CAUSING A FIRE HAZARD, PLACE THE UNIT WELL AWAY
(MORE THAN 2 M.) FROM HEAT SOURCES SUCH AS RADIATORS, HEAT REGISTORS, FURNACE, STOVES, ETC.
• WHEN MOVING THE AIR-CONDITIONER FOR INSTALLING IT IN ANOTHER PLACE AGAIN, BE VERY CAREFUL NOT TO
GET THE SPECIFIED REFRIGERANT WITH ANY OTHER GASEOUS BODY INTO THE REFRIGERATION CYCLE. IF AIR
OR ANY OTHER GAS IS MIXED IN THE REFRIGERANT, THE GAS PRESSURE IN THE REFRIGERATION CYCLE
BECOMES ABNORMALLY HIGH AND IT RESULTINGLY CAUSES BURST OF THE PIPE AND INJURIES ON PERSONS.
• IN THE EVENT THAT THE REFRIGERANT GAS LEAKS OUT OF THE PIPE DURING THE INSTALLATION WORK, IMME-
DIATELY LET FRESH AIR INTO THE ROOM. IF THE REFRIGERANT GAS IS HEATED BY FIRE OR SOMETHING ELSE, IT
CAUSES GENERATION OF POISONOUS GAS.
WARNING
• Never modify this unit by removing any of the safety guards or by by-passing any of the safety interlock switches.
• Do not install in a place which cannot bear the weight of the unit.
Personal injury and property damage can result if the unit falls.
• Before doing the electrical work, attach an approved plug to the power supply cord.
And make sure the equipment to be earthed.
• Appliance shall be installed in accordance with national wiring regulations.
If you detect any damage, do not install the unit. Contact your Toshiba dealer immediately.
CAUTION
• Exposure of unit to water or other moisture before installation may cause a short circuit.
Do not store it in a wet basement or expose to rain or water.
• After unpacking the unit, examine it carefully for possible damage.
• Do not install in a place that can increase the vibration of the unit. Do not install in a place that can amplify the noise level of
the unit or where noise and discharged air might disturb user’s neighbors.
• To avoid personal injury, be careful when handling parts with sharp edges.
• Please read this installation manual carefully before installing the unit. It contains further important instructions for proper
installation.
– 33 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 35
REQUIREMENT OF REPORT TO THE LOCAL POWER SUPPLIER
Please make sure certainly that the installation of this air conditioner will be reported to the local power supplier before installation.
If you have any obscure problems (or if the power supplier does not accept the installation) of this appliance, service agency will
take adequate countermeasures.
Remark per EMC Directive 89/336/EEC
To prevent flicker impressions during the start of the compressor (technical process) following installation conditions do apply.
1. The power connection for the air conditioner has to be done at the main power supply. This distribution has to be of an
impedance.
Normally the required impedance is reached at a 32A fusing point. Air conditioner fuse has to be 16A max.!
2. No other equipment has to be connected to this power line.
3. For detailed installation acceptance please contact with your power supplier, it restriction do apply for products like washing
machines, air conditioners or electrical ovens.
4. For power details of the air conditioner, refer to the rating plate of the product.
– 34 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 36
8-2. Installation Diagram of Indoor and Outdoor Units
For installation of the indoor unit, use the paper pattern on the back of the installation manual.
Hook
170 mm
or more
(Attach to the front panel) (Attach to the air filter)
Air filter
65 mm or more
Hook
1 Installation
plate
170 mm
or more
Shield pipe
For the rear left and left piping
Insert the cushion between
the indoor unit and wall,
and lift indoor unit to make
work easier.
Do not allow the drain hose to
get slack.
Wall
Before install the wireless
remote control
• With the remote control cover
open, load the batteries supplied
correctly, observing their
polarity.
2 Wireless remote control
3
Batteries
100 mm or more
100 mm
or more
600 mm or more
600 mm or more
7 Purifying filter
6 Zeo lite filter
Cover
Extension drain hose
(Option:RB–821SW)
Electric
parts
cover
600 mm
or more
5 Filter frame
2 Wireless remote
control
100 mm
or more
600 mm or more
Pan head
wood screw
9
4 Remote control holder
Vinyl tape
Apply after
carrying out a
drainage test.
Saddle
100 mm or more
600 mm or more
Extension drain hose
(Option:RB–821SW)
Electric
parts
cover
600 mm
or more
Cut the piping hole
sloped slightly
Make sure to run the drain
hose sloped downward.
The auxiliary piping can be
connected the left, rear left,
rear, right or bottom.
Right
Rear
Bottom
Rear left
Left
Insulate the refrigerant pipes
separately with insulation, not
together.
18 Class
24 Class
Loop the connective cable
(about 100 mm in diameter and 300 – 350 mm long).
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
6 mm thick heat resisting
polyethylene foam
Loop the connective cable
(about 100 mm in diameter and 300 – 350 mm long).
• Secure the outdoor unit with the fixing bolts and nuts if the unit is likely to be exposed to a strong wind.
• Use Ø8 mm or Ø10 mm anchor bolts and nuts.
• If it is necessary to drain the defrost water, attach ! drain nipple to the bottom plate of the outdoor unit before installing it.
– 36 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 38
8-3-2. Accessory and Installation Parts
Part
No.
Part name (Q'ty)
1
Installation plate x 1
2
Wireless remote control x 1
3
Battery x 2
Others
The part marked with asterisk (*) is packaged with the outdoor unit.
This model is not equipped with an extention drain hose.
Option :
For the extention drain hose, use an optionally available RB-821SW or commercially available one.
Name
Owner's manual
Installation manual
Part
No.
Part name (Q'ty)
4
Remote control holder x 1
5
Filter frame x 2
6
Zeo lite filter x 2
Part
No.
7
Purifying filter x 2
8
Mounting screw Ø4 x 25 s x 8
9
Pan head wood screw Ø3.1 x 16 s x 2
!
Drain nipple* x 1
Part name (Q'ty)
– 37 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 39
8-4. Indoor Unit
8-4-1. Installation Place
•A place which provides the spaces around the
indoor unit as shown in the above diagram.
•A place where there is no obstacle near the air inlet
and outlet.
•A place which allows an easy installation of the
piping to the outdoor unit.
•A place which allows the front panel to be opened.
8-4-2. Cutting a Hole and Mounting Installation
Plate
<Cutting a Hole>
When install the refrigerant pipes from the rear.
CAUTION
• Direct sunlight to the indoor unit wireless receiver should be
avoided.
• The microprocessor in the indoor unit should not be too
close to r-f noise sources.
(For details, see the owner's manual.)
<Remote Control>
• A place where there are no obstacles such as a curtain that
may block the signal from the indoor unit.
• Do not install the remote control in a place exposed to direct
sunlight or close to a heating source, such as a stove.
• Keep the remote control at least 1 m apart from the nearest
TV set or stereo equipment. (This is necessary to prevent
image disturbances or noise interference.)
• The location of the remote control should be determined as
shown below.
(Top view)
Remote
control
Indoor unit
* : Axial distance
5 m
Reception
range
45°
45°
5 m
Remote
control
Indoor unit
75°
(Side view)
7 m
Reception
range
Pipe
hole
65 mm
The center of the pipe
hole is above the arrow.
100
Fig. 8-4-2
1. After determining the pipe hole position on the
mounting plate (100 mm A), drill the pipe hole
(Ø65 mm) at a slight downward slant to the outdoor
side.
NOTE:
•When drilling the wall that contains a metal lath,
wire lath or metal plate, be sure to use a pipe hole
brim ring sold separately.
<Mounting the Installation Plate>
For installation of the indoor unit, use the paper pattern
* 7 m
on the back.
Hook
55
65
Fig. 8-4-1
Pipe hole
– 38 –
170
120
Indoor unit
Hook
Thread
Fig. 8-4-3
Hook
8 Mounting screw
Weight
Pipe hole
1
Installation
plate
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 40
<When the installation plate is directly mounted on
the wall>
1. Securely fit the installation plate onto the wall by
screwing it in the upper and lower parts to hook up
the indoor unit.
2. To mount the installation plate on a concrete wall
with anchor bolts, utilize the anchor bolt holes as
illustrated above.
3. Install the installation plate horizontally in the wall.
CAUTION
When installing the installation plate with mounting
screw, do not use the anchor bolt hole. Otherwise
the unit may fall down and result in personal injury
and property damage.
Anchor
bolt
Projection
5 mm dia. hole
15 mm or less
8Mounting
screw
ø4 x 25 s
8-4-3. Electrical Work
1. The supply voltage must be the same as the rated
voltage of the air conditioner.
2. Prepare the power source for exclusive use with
the air conditioner.
NOTE:
•Wire type: More than 1.5 mm2 (H07RN-F or 245
IEC66) or 1.3 mm2 (AWG-16)
CAUTION
• Use power specified above table.
• This appliance can be connected to the mains in
either of the following two ways.
(1)Connection to fixed wiring :
A switch or circuit breaker which disconnects all
poles and has a contact separation of at least 3
mm must be incorporate in the fixed wiring. An
approved circuit breaker or switches must used.
NOTE:
•Perform wiring works so as to allow a generous
wiring capacity.
Clip anchor
(local parts)
Fig. 8-4-4
CAUTION
Failure to firmly install the unit may result in personal injury and property damage if the unit falls.
•In case of block, brick, concrete or similar type
walls, make 5 mm dia. holes in the wall.
•Insert clip anchors for appropriate 8 mounting
screws.
NOTE:
•Secure four corners and lower parts of the installation plate with 6 to 8 mounting screws to install it.
– 39 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 41
8-4-4. Wiring Connection
Air Inlet grille
2
1
Front panel
CAUTION
• Be sure to refer to the wiring system diagram
labeled inside the front panel.
• Check local electrical cords and also any specific
wiring instructions or limitation.
Connecting cable
Terminal block
Terminal
cover
Screw
Cord clamp
Screw
Earth line
Connecting
cable
Fig. 8-4-5
<How to connect the connecting cable>
Wiring of the connecting cable can be carried out
without removing of the front panel.
1. Remove the air inlet grille.
Open the air inlet grille upward and pull it toward
you.
2. Remove the terminal cover and cord clamp.
3. Insert the connecting cable (according to local
cords) into pipe hole on the wall.
4. Take out the connecting cable through the cable
slot on the rear panel so that it is exploded by
about 15 cm long in the front side.
5. Insert the connecting cable fully into the terminal
block and secure it by screw tightly.
6. Tightening torque : 1.2 N•m (0.12 kgf•cm)
7. Secure the connecting cable with the cord clamp.
8. Fix the terminal cover, rear plate bushing and air
inlet grille on the indoor unit.
about 15 cm
Fig. 8-4-6
<Stripping length of connecting cable>
10 mm
10 mm
NOTE:
Use stranded wire only.
50 mm
40 mm
•Wire type : More
than 1.5 mm
2
(H07RN-F or 245
IEC66) or 1.3 mm
(AWG-16)
Earth line
Fig. 8-4-7
NOTE:
Connect the earth line
to the metallic part
(i mark) located at
the side of 3P terminal.
Fig. 8-4-8
<How to install the air inlet grille on the indoor
unit>
•When attaching the air inlet grille, the contrary of
removed operation is performed.
2
Fig. 8-4-9
– 40 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 42
8-4-5. Piping and Drain Hose Installation
To connect pipe after installation of unit (figure)
<In case of rightward piping>
•After scribing slits of the body-right by a knife or a
making-off pin, cut them by a pair of nippers or the
like.
Slit (Body-right)
Fig. 8-4-10
<In case of downward piping>
•After scribing slits of the body-right by a knife or a
making-off pin, cut them by a pair of nippers or the
like.
(To the forefront of flare)
400 mm
300 mm
R 30 mm (Use polisin (polyethylene
core or the like for bending pipe.)
43 mm
80˚
Liquid side
Gas side
Outward form of indoor unit
Use the handle of screwdriver, etc.
Fig. 8-4-12
NOTE:
If the pipe is bent incorrectly, the indoor unit may
unstably be set on the wall.
After passing the connecting pipe through the pipe
hole, connect the connecting pipe to the auxillary pipes
and wrap the facing tape around them.
CAUTION
• Bind the auxiliary pipes (two) and connecting cable
with facing tape tightly. In case of leftward piping
and rear-leftward piping, bind the auxiliary pipes
(two) only with facing tape.
Slit (Body-right)
Fig. 8-4-11
<Left-hand connection with piping>
Bend the connecting pipe so that it is laid within 43 mm
above the wall surface. If the connecting pipe is laid
exceeding 43 mm above the wall surface, the indoor
unit may unstably be set on the wall. When bending the
connecting pipe, make sure to use spring bender so as
not to crush the pipe.
Bend the connection pipe within a radius of 30 mm.
Indoor unit
Auxiliary pipes
Installation plate
Connecting
cable
Drain hose
• Carefully arrange pipes so that any pipe does not
stick out of the rear plate of the indoor unit.
• Carefully connect the auxiliary pipes and connecting pipes to each other and cut off the insulating
tape wound on the connecting pipe to avoid
double-taping at the joint, moreover, seal the joint
with the vinyl tape, etc.
• Since dewing results in a machine trouble, make
sure to insulate both the connecting pipes. (Use
polyethylene foam as insulating material.)
• When bending a pipe, carefully do it not to crush it.
– 41 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 43
8-4-6. Indoor Unit Fixing
8-4-7. Drainage
1. Pass the pipe through the hole in the wall, and
hook the indoor unit on the installation plate at the
upper hooks.
2. Swing the indoor unit to right and left to confirm
that it is firmly hooked up on the installation plate.
3. While pressing the indoor unit onto the wall, hook it
at the lower part on the installation plate. Pull the
indoor unit toward you to confirm that it is firmly
hooked up on the installation plate.
1
2
Hook
Hook here
1 Installation plate
Press
(unhook)
Fig. 8-4-13
•For detaching the indoor unit from the installation
plate pull the indoor unit toward you while pushing
its bottom up at the specified parts.
1. Run the drain hose sloping downwards.
NOTE:
•Hole should be made at a slight downward slant on
the outdoor side.
Do not rise the drain hose.
50 mm
or more
Do not put the
drain hose end
into water.
Do not form the drain hose into the
waved shape.
Do not put the
drain hose end
in the drainage
ditch.
Fig. 8-4-15
2. Put water in the drain pan and make sure that the
water is drained out of doors.
3. When connecting extension drain hose, insulate
the connecting part of extension drain hose with
shield pipe.
Shield pipe
Push
Fig. 8-4-14
Push
Drain hose
Inside the
room
Extension drain hose
Fig. 8-4-16
CAUTION
Arrange the drain pipe for proper drainage from
the unit.
Improper drainage can result in dew-dropping.
This air conditioner has the structure designed to drain
water collected from dew, which forms on the back of
the indoor unit, to the drain pan.
Therefore, do not store the power cord and other parts
at a height above the drain guide.
Wall
Drain
guide
Space for pipes
Fig. 8-4-17
– 42 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 44
8-5. Outdoor Unit
8-5-2. Refrigerant Piping Connection
8-5-1. Installation Place
•A place which provides the spaces around the
outdoor unit as shown in the left diagram.
•A place which can bear the weight of the outdoor
unit and does not allow an increase in noise level
and vibration.
•A place where the operation noise and discharged
air do not disturb your neighbors.
•A place which is not exposed to a strong wind.
•A place free of a leakage of combustible gases.
•A place which does not block a passage.
•When the outdoor unit is to be installed in an
elevated position, be sure to secure its feet.
•An allowable length of the connecting pipe is up 15
m. (Refer to the table of TO CHARGE REFRIGER-ANT for detail.)
•An allowable height level is up to 8 m. (RAS-18UA)
or 10 m. (RAS-24UA).
•A place where the drain water does not raise any
problem.
CAUTION
1. Install the outdoor unit without anything blocking
the air discharging.
2. When the outdoor unit is installed in a place
exposed always to a strong wind like a coast or on
a high story of a building, secure the normal fan
operation using a duct or a wind shield.
3. Specially in windy area, install the unit to prevent
the admission of wind.
4. Installation in the following places may result in
trouble.
Do not install the unit such places.
• A place full of machine oil.
• A saline-place such as coast.
• A place full of sulfide gas.
• A place where high-frequency waves are likely
to be generated as from audio equipment,
welders, and medical equipment.
1. Cut the pipe with a pipe cutter.
90°
Obliquity
Roughness
Warp
Fig. 8-5-2
2. Insert a flare nut into the pipe, and flare the pipe.
• Projection margin in flaring : A (Unit : mm)
A
Die
Pipe
Fig. 8-5-3
Outer dia. Of copper pipe
6.35
12.7
15.88
Rigid
1.0 to 1.5
1.0 to 1.5
1.0 to 1.5
A
Imperial
1.5 to 2.0
2.0 to 2.5
2.0 to 2.5
<Tightening Connection>
Align the centers of the connecting pipes and tighten
the flare nut as far as possible with your fingers. Then
tighten the nut with a spanner and torque wrench as
shown in the figure.
CAUTION
Otherwise, the nut may crack depending on the conditions.
• Do not apply excess torque.
Strong
wind
Fig. 8-5-1
– 43 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 45
(Unit : N•m)
Outer dia. Of copper pipe
Ø6.35 mm
Ø12.7 mm
Ø15.88 mm
Tightening torque
16 to 18 (1.6 to 1.8 kgf•m)
50 to 62 (5.0 to 6.2 kgf•m)
65 to 80 (6.5 to 8.0 kgf•m)
•Tightening torque of flare pipe connections
Flare at
indoor
unit
side
Flare at
outdoor
unit
side
Fig. 8-5-4
Half union
Externally
threaded side
Use a wrench to secure.Use a torque wrench to tighten.
Flare nut
Internally
threaded side
Fig. 8-5-5
8-5-3. Evacuating
After the piping has been connected to the indoor unit,
you can perform the air purge together at once.
AIR PURGE
Evacuate the air in the connecting pipes and in
the indoor unit using vacuum pump. Do not use
the refrigerant in the outdoor unit. For details,
see the manual of vacuum pump.
<Use a vacuum pump>
Be sure to use a vacuum pump with counter-flow prevention function so that inside oil of the pump does not
flow backward into pipes of the air conditioner when the
pump stops.
1. Connect the charge hose from the manifold valve to
the service port of the gas side packed valve.
2. Connect the charge hose to the port of vacuum pump.
3. Open fully the low pressure side handle of the gauge
manifold valve.
4. Operate the vacuum pump to start for evacuating.
Perform evacuating for about 15 minutes if the piping
length is 20 meters. (15 minutes for 20 meters) (assuming a pump capacity of 27 liters per minute.) Then
confirm that the compound pressure gauge reading
is –101 kPa (–76 cmHg).
5. Close the low pressure side valve handle of gauge
manifold.
6. Open fully the valve stem of the packed valves (both
side of Gas and Liquid).
7. Remove the charging hose from the service port.
8. Securely tighten the caps on the packed valves.
Compound pressure
gauge
Pressure gauge
CAUTION
• KEEP IMPORTANT 4 POINTS FOR PIPING
WORK
(1) Take away dust and moisture (Inside of the
connecting pipes.)
(2) Tight connection (between pipes and unit)
(3) Evacuate the air in the connecting pipes using
VACUUM PUMP.
(4) Check gas leak (connected points)
-101kPa (-76cmHg)
Handle Lo
Charge hose
Connecting pipe
Manifold valve
Handle Hi
(Keep full closed)
Charge hose
Vacuum pump
adapter for
counter-flow
prevention
Vacuum
pump
Packed valve at gas side
Service port (Valve core (Setting pin))
Packed valve at liquid side
Fig. 8-5-6
– 44 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
•Open the valve stem all the way out; but do not try
to open it beyond the stopper.
•Securely tighten the valve stem cap with torque in
the following table:
Gas side
Gas side
(Ø15.88 mm)
Gas side
(Ø12.7 mm)
Liquid side
(Ø6.35 mm)
Service port
• Hexagonel wrench : A (Unit : mm)
Tightening torque
65 to 80 N•m
(6.5 to 8.0 kgf•m)
60 to 62 N•m
(6.0 to 6.2 kgf•m)
16 to 18 N•m
(1.6 to 1.8 kgf•m)
9 to 10 N•m
(0.9 to 1.0 kgf•m)
Hexagonal wrench
is required.
A
5 mm
4 mm
Same as
Gas side
A
8-5-4. Wiring Connection
1. Remove the electric parts cover from the outdoor unit.
2. Connect the connecting cable to the terminal as identified with their respective matched numbers on the
terminal block of indoor and outdoor unit.
3. When connecting the connecting cable to the outdoor unit terminal, make a loop as shown installation
diagram of indoor and outdoor unit, to prevent water
coming in the outdoor unit.
4. Insulate the unused cords (conductors) with water
coming in the outdoor unit. Process them so that they
do not touch any electrical or metal parts.
<Stripping length of connection cable>
LNL
Earth line
Cord
clamp
10
60
N
L N
Terminal block
Screw
10
70
2
1
Power
supply
cord
60
Terminal block
3
10
Earth line
Screw
Cord
clamp
Connecting cable
1 2 3
10
70
Fig. 8-5-7
Power
supply
cord
Earth line
Connecting cable
Fig. 8-5-8
Model
Power source
Maximum running
current
Plug socket &
fuse rating
Power cord
RAS-18UKHP-E/
RAS-18UKP-E/
RAS-18UKPX/
RAS-18UKP-AR
50 Hz, 220 – 240V Single phase
16A
20A
• 4 mm2 (H07RN-F or 245 IEC 66)
or 3.5 mm2 (AWG-12)
RAS-24UKHP-E/
RAS-24UKP-E/
RAS-24UKPX/
RAS-24UKP-AR
18A
20A
RAS-18UKPX-T
50 Hz, 220V Single phase
16A
20A
RAS-24UKPX-T
18A
20A
CAUTION
• Wrong wiring connection may cause some
electrical parts burn out.
• Be sure to comply with local codes on running the
wire from outdoor unit to indoor unit (size of wire
and wiring method etc.)
• Every wire must be connected firmly.
NOTE: Connecting cable
•Wire type : More than 1.5 mm2 (H07RN-F or 245
IEC66) or 1.3 mm2 (AWG-16)
– 45 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 47
8-6. Others
8-6-3. Auto Restart Setting
8-6-1. Gas Leak Test
Electric parts
cover
Flare nut connections
(Outdoor unit)
D
B
Valve stem cap
connection
C
Flare nut connections
(indoor unit)
Valve stem cap
connection
A
Service cap
connection
Fig. 8-6-1
•Check the flare nut connections, valve stem cap connections and service port cap connections for gas
leak with a leak detector or soap water.
8-6-2. Test Operation
To switch the TEST RUN (COOL) mode, press TEMPORARY button for 10 sec.
(The beeper will make a short beep.)
This product is designed so that, after a power failure, it
can restart automatically in the same operating mode as
before the power failure.
Information
The product was shipped with Auto Restart function in the off position. Turn it on as required.
<How to Set the Auto Restart>
•Press and hold down the TEMPORARY button for
about 3 seconds. After 3 seconds, the electronic
beeper makes three short beeps to tell you the
Auto Restart has been selected.
•To cancel the Auto Restart, follow the steps described in the section Auto Restart Function of the
Owner’s Manual.
TEMPORARY button
Fig. 8-6-2
– 46 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 48
9. TROUBLESHOOTING CHART
9-1. Troubleshooting Procedure:
Follow the details of 9-2. Basic Check Items.
If there is no trouble corresponding to 9-2, check whether
or not there are faulty parts following 9-4. Self-
Diagnosis by Remote Control.
9-2. Basic Check Items
9-2.1 Power Supply Voltage
The line voltage must be AC 220 – 240V. If it is not within
this rage, the air conditioner may not operate normally.
Table 9-2-1
No.Operation of Air ConditionerDescriptions
1
When the main power supply is turned
on, the OPERATION lamp on the indoor
unit blinks.
2
The indoor fan motor speed does not
change in the Dry operation.
3
The compressor is not turned off even
though the room temperature is in the
range that the compressor is turned off.
4
The compressor is not turned on and off
even though the thermo control is
operated in the Dry operation.
5
The PRE-DEF. lamp is indicated when the
Heating operation starts.
6
The outdoor fan motor stops in the
Heating operation.
7
The compressor is not turned on even
though the room temperature is in the
range that the compressor is turned on.
8
The operation mode changes in the
Automatic operation.
9
The Fan only operation continues in the
Automatic operation.
10
The ECO operation or Hi-POWER
operation does not work.
11
When [Hi POWER] button is pressed, the
display on the remote control does not
change at all.
9-2-2. Incorrect Cable Connection between Indoor
and Outdoor Units
The indoor unit is connected to the outdoor unit with 4
cables. Check that the indoor and outdoor units have been
properly connected with terminals assigned the same
numbers. If the connectors are not properly connected,
the outdoor unit will not operate normally, or
OPERATION lamp and TIMER lamp will blink (5Hz).
9-2-3. Program Control
The microcomputer operates as shown in Table 9-2-1 to
control the air conditioner. If there are any operational
problems, check whether or not the problems correspond
to Table 9-2-1. If they correspond to the Table, they are
not problems with the air conditioner, but they are indispensable operations to control and maintain the air conditioner properly.
The OPERATION lamp blinks to indicate that power is turned
on. If the [START/STOP] button is pressed, the lamp stops
blinking. The lamp also blinks when the power supply is turned
off.
The indoor fan motor speed is automatically controlled in the
Dry operation.
The compressor has a function that it is not turned off for 3
minutes after it is turned on even though the room
temperature is in the range that the compressor is turned off.
In the Dry operation, the compressor is turned on and off
automatically at the regular intervals, independent of the
thermo control.
The PRE-DEF. lamp is indicated during the Defrosting
operation or if the indoor heat exchanger temperature is low
when the Heating operation starts. At this time, the indoor fan
motor stops to prevent cold air from blowing in the room.
When the indoor heat exchanger temperature is high, the
outdoor fan motor is stopped by the high-temperature limit
control operation.
The compressor is not turned on in the restart delay timer (3minutes timer) operation. It is also not turned on after the
power supply is turned on because of this timer operation.
In Automatic operation, the room temperature is detacted
every 15 minutes and the operation mode is changed
according to difference between the room temperature and
the preset temperature.
When the room temperature is in the range (Preset
temperature ± 1°C), the Fan only operation is selected.
These operations do not work when the unit is in the Dry
operation or Fan only operation.
The display on the remote control does not change when
[Hi POWER] button is pressed. However the microcomputer
gives commands to change the preset temperature and air
flow level.
– 47 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 49
9-3. Primary Judgment
9-3-1. Role of Indoor Unit Controller
The indoor unit controller receives the operation
commands from the remote control and executes them.
• Temperature measurement at the air outlet of the
indoor heat exhcnager by the indoor temperature
sensor
• Temperature setting of the indoor heat exchanger by
the heat exchanger sensor
• Louver motor control
• Indoor fan motor operation control
• LED display control
• Transferring of operation commands to the outdoor
unit
Table 9-3-1
9-3-2. Failure Diagnosis
The indoor unit diagnoses the operation condition and
indicates the information of the self-diagnosis with the
lamps on the display panel of the indoor unit.
Lamps
AOPERATION lamp is blinking. (1Hz)
BOPERATION lamp is blinking. (5Hz)
COPERATION lamp is blinking. (5Hz)
DOPERATION lamp is blinking. (5Hz)
EOPERATION lamp is blinking. (5Hz)
FOPERATION and TIMER lamps are blinking.
(5Hz)
GOPERATION, TIMER and PRE-DEF. (or FAN
ONLY for cooling only model) lamps are
blinking.
HOPERATION, TIMER and PRE-DEF. (or FAN
ONLY for cooling only model) lamps are
blinking.
Table 9-3-2 Diagnosis by detective operation
Symptom
Check
Self-diagnosis
Power failure (when the power supply is turning on)
Thermo sensor (TA) short or break
Heat exchanger sensor (TC) short or break
Indoor fan motor lock or failure
Indoor P.C. board failure
Wrong wiring of connecting cable
• Gas shortage or other refrigerant cycle trouble
• Heat exchanger sensor open, break or short
• Overload relay or thermostat trouble of compressor
Cycle failure
Primary judgement
The remote control
does not work.
The outdoor fan does
not rotate.
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Turn off the power supply once,
then turn it on. Try to operate
the remote control.
The compressor operates.
The compressor does not operate.
– 48 –
The remote control
still does not work.
The remote control
works.
The indoor unit (and/or remote
control) is/are defective.
OK.
The outdoor unit (Outdoor fan
motor) is defective.
An internal part of the
compressor is defective.
Page 50
9-4. Self-Diagnosis by Remote Control
(Check Code)
(1) If the lamps are indicated as shown B to H in Table
9-3-1, execute the self-diagnosis by the remote
control.
9-4-1. How to use Remote Control in Service Mode
SETCLR
CLOCK CHECKRESET
WH-C1PE
PRESET
START/STOP
FANMODE
SWING
SET
ON
OFFSET CLR
FILTER
WC-C1PE
• Alphanumeric characters are used for the check code.
is 5.is 6.
is A.is B.
is C.is D.
SLEEP
TIMER
Hi-POWER
ECO
MEMO
CLOCK CHECKRESET
(2) When the remote control is set to the service mode,
the indoor controller diagnoses the operation
condition and indicate the information of the selfdiagnosis on the display of the remote control with
the check codes. If a fault is detected, all lamps on
the indoor unit will blink at 5Hz and it will beep for
10 seconds (Pi, Pi, Pi....). The timer lamp usually
blinks (5Hz) during the self-diagnosis.
(1) Press [CHK] button with a tip of pencil to set the
remote control to the service mode.
•“00” is indicated on the display of the remote
control.
• The timer lamp on the indoor unit blinks
continuously. (5 times per 1 sec.)
(2) Press [TIMER 8] button.
If there is no fault with a code, the indoor unit will
beep once (Pi) and the display of the remote control
will change as follows:
; 00 ; 01 ; 02 ··· 1d ; 1E ; 22
• Check the unit with all 35 check codes (00 to 22).
as shown in Table 9-4-1.
• Press [TIMER 9] button to change the check
code backwards.
If there is a fault, the indoor unit will beep for 10
seconds (Pi, Pi, Pi...).
Note the check code on the display of the remote
control.
• 2-digits alphanumeric will be indicated on the
display.
• All lamps on the indoor unit will blink. (5 times per
1 sec.)
* This illustration is only for RAS-24UKP model and
RAS-18UKP model.
– 49 –
(3) Press [START/STOP] button to release the service
mode.
• The display of the remote control returns to as it
was before service mode was engaged.
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 51
Table 9-4-1
Block level
Check
code
00
01
02
03
Block
Indoor P.C.
board
The block is
unidentifiable
Cable
connection
Outdoor
P.C. board
Other parts
(including
compressor)
Check
code
0C
0d
11
12
21
13
04
05
18
19
07
1E
20
Diagnosis function
Symptom
The indoor thermo sensor (TA) is defective.
Disconnection or short-circuit
The indoor heat exchanger sensor
(TC) is defective.
Disconnection or short-circuit
The indoor fan motor or its circuit is
defective.
The part other than the above parts
on the indoor P.C. board is defective.
EEPROM access error
IOL operation
The variation of TC, 5 minutes after
starting the compressor, is 2K or
less.
The serial signals can not be transmitted and received between indoor
and outdoor units.
• The crossover wire is connected
wrongly.
• The serial signal transmitting circuit on the outdoor P.C. board is
defective.
• The serial signal receiving circuit
on the indoor P.C. board is defective.
The operation command signals are
not transmitted from the indoor unit
to the outdoor unit.
The outdoor thermo sensor (TE) is
defective.
Disconnection or short-circuit
The outdoor heat exchanger (TD)
sensor is defective.
Disconnection or short-circuit
The reply serial signal has been
transmitted when starting the unit,
but stops being transmitted shortly
after.
1. Compressor thermo operation
• Gas shortage
• Gas leak
2. Instantaneous power failure
The discharge temperature is over
120°C.
The IOL operation is defective.
Unit status
Operation
continues.
Operation
continues.
All off
Operation
continues.
All off
Operation
continues.
Operation
continues.
Operation
continues.
All off
All off
Operation
continues.
All off
All off
– 50 –
Condition
The lamp on the
indoor unit blinks
when error is
defected.
The lamp on the
indoor unit blinks
when error is
defected.
The lamp on the
indoor unit blinks
when error is
defected.
The lamp on the
indoor unit blinks
when error is
defected.
The lamp on the
indoor unit blinks
when error is
defected.
The lamp on the
indoor unit blinks
when error is
defected.
The lamp on the
indoor unit blinks
when error is
defected.
The lamp on the
indoor unit blinks
when error is
defected. And it returns to the normal
condition when recovering from errors.
The lamp on the
indoor unit blinks
when error is
defected.
The lamp on the
indoor unit blinks
when error is
defected.
The lamp on the
indoor unit blinks
when error is
defected. And it returns to the normal
condition when recovering from errors.
The lamp on the
indoor unit blinks
when error is
defected.
The lamp on the
indoor unit blinks
when error is
detected.
Judgement and action
1. Check the indoor thermo sensor (TA).
2. Check the indoor P.C. board.
1. Check the indoor heat exchanger sensor
(TC).
2. Check the indoor P.C. board.
1. Check the connector circuit of the indoor fan
motor (CN10).
2. Check the indoor fan motor.
3. Check the indoor P.C. board.
1. Check the indoor P.C. board.
(EEPROM and peripheral circuits)
Overload operation of refrigerating cycle
1. Check whether or not the TC sensor comes
off.
2. Check whether or not it is possible to operate
the compressor and the outdoor fan motor.
3. Check gas leak.
1. In the case of the outdoor unit not operating
at all;
• Check the crossover cable and connect it
properly.
• Check the outdoor P.C. board.
2. In the case of the outdoor unit operating
normally;
• Check whether or not both of serial LED
(Green) and serial LED (Orange) is blinking.
If the serial LED (Green) is not blinking,
check the outdoor P.C. board.
If the serial LED (Orange) is not blinking,
check the indoor P.C. board.
If the operation command signals continue to
be transmitted between 2 and 3 of the indoor
terminal block, replace the outdoor P.C. board.
1. Check the outdoor thermo sensor (TE).
2. Check the outdoor P.C. board.
1. Check the outdoor heat exchanger sensor
(TD).
2. Check the outdoor P.C. board.
1. Repeatedly turn the indoor unit on and off
with the interval of approx. 10 to 40 minutes.
(The check code is not indicated during
operation.) And supply gas. (Check gas
leak.)
2. The indoor unit operates normally during the
check.
If the reply serial signal continues to be
transmitted between 2 and 3 of the indoor
terminal block, replace the outdoor P.C.
board.
If the signal stops between them, replace the
indoor P.C. board.
1. Check the heat exchanger sensor (TD).
2. Gas purging
When turning on the unit, the normal phase
(RST) is detected but T-R waveform has not
been detected for 120 seconds or more.
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 52
9-5. How To Diagnose Faulty Parts
Operation
Check item
Conceivable principle cause
[04 Serial signal error]
Does outdoor
unit operate?
YES
NO
Are 1, 2 and 3 crossover
wires connected properly?
YES
Is connector
connected properly?
YES
Does LED (Orange) on
outdoor P.C. board blink?
YES
Does LED (Green) on
outdoor P.C. board blink?
YES
NO
NO
NO
NO
Outdoor P.C. board
is defective.
Measure
Item by symptoms
Connect crossover
wires properly.
Connect connector
properly.
Replace
P.C. board.
[08 Four-way valve error]
Does four-way valve
operate properly?
YES
Is TC sensor resistance
value (10k at 25°C)
normal?
NO
NO
YES
Does coil terminal
have 220 – 240 V
in heating operation?
NO
Are circuit
wires normal?
YES
Is outdoor P.C. board
normal?
YES
YES
NO
NO
Indoor P.C. board
is defective.
Four-way valve
is defective.
Outdoor P.C. board
is defective.
(CN11 220 – 240V)
Indoor P.C. board
is defective.
Replace
P.C. board.
Replace
Four-way valve
Circuit check/modification
Replace
P.C. board.
Replace
P.C. board.
Replace TC sensor.
– 51 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 53
[09 Other cycle error] (1)
NO
Replace TC
sensor.
YES
Connect TC
sensor properly.
Does compressor
operate?
YES
Is compressor
turned off shortly?
NO
Is TC sensor resistance
value (10k at 25°C)
normal?
YES
Is TC sensor
disconnected from
the sensing element?
NO
NO
YES
Does inner
overload relay (in
compressor)
operate?
NO
Is circuit wiring
normal?
YES
Is outdoor P.C.
board normal?
YES
YES
NO
NO
Check charged amount of refrigerant.
Check defective overload.
Check compressor.
Failure
Wiring check/modification
Outdoor P.C. board
is defective.
Indoor P.C. board
is defective.
Replace
compressor.
Replace
P.C. board.
Replace
P.C. board.
[09 Other cycle error] (2)
NO
Connect
connector
properly.
NO
Replace
condenser.
NO
Replace
fan motor.
Is connector
connected properly?
Is condenser
Is indoor fan
motor normal?
YES
normal?
YES
YES
NO
Does indoor fan
operate?
Are filters clogged?
Is TC sensor resis-
tance value (10k at
25°C) normal?
Is charged amount
of refrigerant normal?
Is outside air
low load?
YES
NO
YES
YES
NO
YES
NO
NO
Anti-freezing operation
YES
Anti-freezing operation
Clean filters.
Replace
TC sensor.
Charge
refrigerant
.
Indoor P.C. board is defective.
– 52 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Replacd
P.C. board.
Page 54
[0C Indoor TA sensor error]
Is CN04 (TA sensor connector)
connected properly?
YES
Is TA sensor resistance value
(10 k at 25°C) normal?
YES
[0d Indoor TC sensor error]
Is CN05 (TC sensor connector)
connected properly?
YES
NO
NO
NO
Indoor P.C. board is defective.
Connect CN04
properly.
Replace
TA sensor.
Replace
P.C. board.
Connect CN05
properly.
Is TC sensor resistance value
(10 k at 25°C) normal?
YES
[18 outdoor TE sensor error]
Is TE sensor connector
connected properly?
YES
Is TE sensor resistance value
(10 k at 25°C) normal?
YES
NO
NO
NO
Indoor P.C. board is defective.
Replace
TC sensor.
Replace
P.C. board.
Connect connector
properly.
Replace
TE sensor.
Indoor P.C. board is defective.
– 53 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Replace
P.C. board.
Page 55
[19 outdoor TD sensor error]
Is TD sensor
connected properly?
YES
Is TD sensor resistance value
(50 k at 25°C) normal?
YES
[1E Discharge temp. error]
NO
NO
Indoor P.C. board is defective.
Connect connector
properly.
Replace TD
sensor.
Replace
P.C. board.
controller such as discharge
Is protective
thermostat normal?
YES
Is charged amount
of refrigerant normal?
YES
Is overload relay normal?
NO
Is TD sensor resistance
value (50 k at 25°C)
normal?
YES
NO
NO
YES
NO
Are wires connected
to connector properly?
Outdoor P.C.board is defective.
NO
Connect wires to
connector properly.
Check and modify charged
amount of refrigerant.
Unit operates normally.
Replace TD sensor.
Replace P.C. board.
– 54 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 56
9-6. Troubleshooting for Indoor unit
9-6-1. Power can not be turned on. (The unit does not operate at all.)
<Primary check>
(1) Is the supply voltage normal?
(2) Is the connection to the AC output OK?
(3) Are the connection of the primary side and the secondary side
of the power transformer inserted into the P.C. board?
(4) Is the fuse (F01) blown?
Turn off power
supply once, and 5
second later, turn it
on again.
Is OPERATION
NO
lamp blinking?
YES
Does
transmission
mark on
remote control
flash normally,
and is its
signal
transmitted
properly?
YES
Does the fan
motor
connector
between 1
and 2 shortcircuit?
Microcomputer is
defective.
Is DC 310 –
340V
supplied to
primary side
of transfer
switch?
YES
NO
Is fuse (F01)
of indoor
control board
blown?
Is voltage
(DC 12V or
5V) indicated
NO
on rear of
indoor
control board
normal?
Refer to
<Primary check>
or this problem is
one step short of
power P.C. board
block.
Is it possible to
turn on power
supply by
pressing
[START/STOP]
button on
remote control?
NO
YES
YES
NO
YES
Parts (R21,
R22, SG01,
C15, C01,
DB01, C02,
IC01 and T01)
are defective.
NO
Operation
Check item
Conceivable principle cause
Measure
Item by symptoms
Remote control is
defective.
Refer to 9-9
“Troubleshooting for
Remote Control.”
Unit operates
normally.
YES
NO
Replace main P.C.
board.
Are DC 15V,
DC 12V and
DC 7V
supplied to
secondary
side of
transfer
switch?
YES
Are DC 15V,
NO
Turn off breaker
once and turn it
on again after
removing motor.
DC 12V or
DC 7V
supplied to
secondary
side of
transfer
switch?
NO
Transfer switch,
IC (IC01) for
power supply
or fan motor is
defective.
YES
– 55 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Replace motor.
Page 57
9-6-2. Only indoor fan motor does not operate.
<Primary check>
(1) Is it possible to detect the power supply voltage (200 – 240V) between 1 and 2 on the terminal block?
(2) Does the indoor fan motor operate in cooling operation?
(In heating operation, the indoor fan motor does not operate for approximately
5 minutes after it is turned on, to prevent a cold air from blowing in.)
Turn off power
supply once, and
turn it on again.
Does
compressor
continue to
operate?
NO
Start to operate
indoor unit in
cooling operation
at airflow level
“LOW”.
Does indoor fan
operate?
YES
Change airflow
level to “High”.
Is it possible to
change airflow
level to “High”?
YES
YES
NO
Is it possible to detect DC 1V
or more between 5
of motor connector
3
(CN10).
Is it possible to detect DC
310 – 340V between 1
of motor connector
3
(CN10).
(Motor connection condition)
Is it possible to detect DC 15V
between 4
motor connector (CN10).
Start to operate the indoor
unit in except heating
operation. At this time, is it
possible to detect DC 1V or
more between 5
of motor connector (CN10)?
NO
Is it possible to rotate crossflow fan by hand properly?
and
YES
YES
and 3 of
YES
and 3
and
NO
NO
Turn off indoor unit and
remove connector from
motor.
Then press
START/STOP button on
NO
remote control to stop
blinking lamp on indoor
unit.
Is it possible to detect DC
15V between 4
of motor connector
3
NO
(CN10).
Turn off indoor unit and
remove connector from
motor.
NO
Then start to operate
indoor unit with remote
control.
and
NO
Replace indoor
fan motor.
Replace main
P.C. board.
Fan motor
operates normally.
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Turn off indoor unit and rotate
cross-flow fan by hand when
the unit is on standby. At this
time, is it possible to detect
DC 1V or more between 5
and 3 of motor connector
(CN10).
YES
NO
– 56 –
Start to operate the indoor
unit in except heating
operation. At this time, is it
possible to detect DC 1V
or more between 5
and 3 of motor
connector (CN10)?
(Check this condition
within 15 seconds after
starting unit.)
YES
NO
Replace bearing.
Page 58
9-6-3. Indoor fan motor automatically starts to rotate by turning on power supply.
<Cause>
The IC is built in the indoor fan motor. Therefore the P.C. board is also mounted to the inside of the motor.
If the P.C. board is soldered imperfectly or the IC is defective, the fan motor may automatically rotate by turning
on power supply.
<Inspection procedure>
(1) Remove the front panel. (Remove 4 screws.)
(2) Remove the cover of the fan motor lead wires.
(3) Check DC voltage with CN10 connector while the fan motor is rotating.
NOTE:
• Do not disconnect the connector while the fan motor is rotating.
• Use a thin test rod.
Indoor fan starts rotating when power supply is turned on.
(Check output DC voltage of fan motor on P.C. board.)
Measure voltage between 2 (GND:BLACK) and 3 (V
line:YELLOW) of motor connector (CN10) while indoor fan
motor is rotating.
DC 1.0V or more
P.C. board is defective.
Replace P.C. board.Replace motor.
Under DC 1.0V
Motor is defective.
Yellow
Black
DC
CN10
P.C. board
B
6 (Blue)
5 (Yellow)
4 (White)
3 (Black)
2 –
1 (Red)
– 57 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 59
9-6-4. Compressor does not operate.
<Primary check>
(1) Is the preset temperature higher than the room temperature in cooling operation?
(2) Is the crossover cable connected properly?
<Inspection procedure>
-Cooling only model-
Turn on power supply.
Does OPERATION
lamp blink?
YES
Does miniature relay RY04
switch on and off due to
temperature changes?
YES
Is it possible to detect AC
220 – 240V between 2
and 3 on terminal block?
YES
Are all of compressor cords
normal?
YES
Is compressor motor winding
normal?
(Check winding resistor.)
YES
Is capacitor for compressor
normal?
YES
NO
NO
NO
Is resistance value of thermo
sensor (TA) and heat
exchanger sensor (TC)
normal?
YES
Microcomputer is
defective.
Miniature relay RY04 is
defective.
NO
NO
NO
Compressor is defective.
Capacitor is defective.
NO
Refer to 9-6-1 “Power
can not be turned on”.
Thermo sensor or
heat exchanger
sensor is defective.
Replace thermo sensor
or heat exchanger
sensor.
Replace P.C. board.
Rewire or replace
defective cords.
Replace compressor.
Replace capacitor.
Is overload relay normal?
YES
Does compressor start?
YES
Does compressor stop after a
while?
YES
Is gas quantity normal?
(Check gas pressure.)
YES
Compressor is defective.
YES
Replace P.C. board.
NO
NO
NO
Overload relay is defective.
Compressor is defective.
Gas shortage (Gas leak)
– 58 –
Replace overload relay.
Replace compressor.
Supply gas.
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 60
<Inspection procedure>
-Cooling and heating model-
Turn on power supply.
Does OPERATION
lamp blink?
YES
Is it possible to start
unit by remote
control?
YES
Is it possible to detect DC
15 – 60V between 2 and
3 on terminal block?
YES
Is crossover cable normal?
YES
Is it possible to detect AC
12V on secondary side
(CN06) of transfer?
YES
Is it possible to detect DC
5V at Q60 and 12V at Q50?
YES
All lamps on indoor unit
normal?
YES
NO
NO
NO
NO
NO
NO
Refer to item “Power
can not be turned on”.
Refer to 9-9 “Troubleshoot-
ing for Remote Control”.
Check TA and TC sensors or
refer to “01 – 04” in Table 9-4-1.
Connect crossover
cable properly.
Replace transfer.
Replace outdoor P.C.
board.
Refer to 9-8-3 “How to check
outdoor P.C. board.”
Are TD and TE sensors normal?
(TD=17.9k at 50°C)
(TE=10k at 25°C)
YES
Is it possible to detect AC
220 – 240V at CN11?
YES
Does MG switch operate?
(Next Page)
NO
NO
NO
Replace sensors.
Replace outdoor P.C.
board.
Replace MG switch.
– 59 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 61
YES
Are all of compressor cords normal?
YES
Is compressor motor winding normal?
(Check winding resistor.)
YES
Is capacitor for compressor normal?
YES
Is overload relay normal?
YES
Does compressor start?
YES
Does compressor stop after a while?
YES
Is gas quantity normal?
(Check gas pressure.)
YES
NO
NO
NO
NO
NO
NO
Compressor is
defective.
Capacitor is
defective.
Overload relay is
defective.
Compressor is
defective.
Gas shortage
(Gas leak)
Rewire or replace
defective cords.
Replace compressor.
Replace capacitor.
Replace overload relay.
Replace compressor.
Supply gas.
Compressor is defective.
YES
Replace P.C. board.
– 60 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 62
9-7. Troubleshooting for Wiring (Interconnect cable and Serial Signal Wire)
9-7-1. Outdoor unit does not operate.
<Inspection procedure>
(1) Is the voltage between 2 and 3 of the indoor terminal block varied?
(2) Are signals from the indoor unit to the outdoor unit transmitted correctly based upon the following diagram?
NOTE:
• Measure the voltage for 2 minutes and 30 seconds after starting the unit.
• Prepare a diode for checking.
Terminal block on indoor side
Red
3
S5277G
White
2
1
Terminal block
Tester
Normal condition : Voltage varied between DC15V and 60V.
Abnormal condition : Voltage does not vary.
9-7-2. Outdoor unit stops a while after starting the unit.
S5277G or equivalent (G or J type)
(Diode with rated voltage of 400V
or more is acceptable.)
Fig. 9-7-1
<Confirmation procedure> Select one of 3 cases below and follow the procedure.
(1) The outdoor unit stops between 10 and 20 minutes passed after starting and it takes 10 minutes or more to
restart the unit.
Gas has a low circulation.
Gas shortage
Gas leak
Pipe clogging
Measure gas pressure.
Compressor is turned off and on automatically by thermo sensor
(Heating and Cooling Model) or thermostat (Cooling only Model).
(2) The outdoor unit stops once, it would not operate until the power is turned on again.
Refer to 9-6-4 “Compressor does not operate”.
(3) The outdoor unit stops between 10 minutes to 1 hour after starting and a check code is indicated on the
remote control. (Check code 03-1E : Refer to Table 9-4-1.)
– 61 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 63
9-8. Troubleshooting for P.C. board
<Inspection procedure>
(1) If the P.C. board is detective, check for disconnec-
9-8-1. How to check indoor P.C. board
tion, burn or discoloration of the copper foil pattern
of the P.C. board.
<Cautions for handling P.C. board>
(1) When removing the front panel and the P.C. board,
be sure to turn off the power supply.
(2) When removing the P.C. board, hold the edge of
the P.C. board and do not apply force to the parts.
(3) When connecting or disconnecting the connectors
on the P.C. board, hold the housing. Do not pull at
(2) The P.C. board consists of the following 2 parts:
a. Main P.C. board parts:
Power relay, indoor fan motor drive circuit and
control circuit, C.P.U. and peripheral circuits, buzzer
drive circuit and buzzer.
b. Infrared rays parts:
Infrared rays receiving circuit
lead wires.
Check the defects of the P.C. board with Table 9-8-1.
Table 9-8-1 Inspection procedure
No.ProcedureCheck pointsCauses
1Turn off the power supply and
remove the P.C. board assembly from
electric parts base. Remove the
connecting cables from the terminal
block.
2Remove the connector of the motor and
turn on the power supply. If
OPERATION lamp blinks (once per
second), it is not neccessary to check
steps (1 to 3) in the right next column.
3Press [START/STOP] button once to
start the unit. (Do not set the mode to
Fan Only or On-Timer operation.)
Check whenther or not the fuse (F01) is
blown.
Check power supply voltage;
1. Between TP2 and TP3 of CN12
(220 – 240V AC)
2. Between + and – of CN02
(DC310 – 340V)
3. Between C04 and output side
of IC09 (DC15V)
4. Between 12V and GND
5. Between 5V and GND
Check power supply voltage;
<Heating and cooling model>
1. Between CN31 and CN23
(DC15 – 60V)
<Cooling only model>
1. Between connector of Q33 and GND
(for relay coil (DC12V))
2. Between 1 and 2 of terminal block
for connecting cable
Impluse voltage was applied or the
indoor fan motor short-circuited.
1. The terminal block or the crossover
cable is connected wrongly.
2. The capacitor (C01 and C15), line
filter (L01), resistor (R01), or the
diode (DB01) is defective.
3. IC01, IC02 and T1 are defective.
4. IC01, IC02, and T1 are defective.
5. IC01, IC02, IC07 and T01 are
defective.
<Heating and cooling model.>
IC05 and IC06 are defective.
<Cooling only model>
1. The wire of the relay coil (RY04)
comes down or the relay drive
(Q33) is defective.
2. CN27 or RY04 is connected
wrongly.
4Shorten the line of the restart delay
timer and start unit.
Check whether or not all lamps
(OPERATION, TIMER, PRE.-DEF.
(or FAN ONLY), ECO and AUTO)
are indicated for 3 seconds and
– 62 –
The lamps are defective or the housing
assembly (CN13) is defective.
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 64
No.ProcedureCheck pointsCauses
5Press [START/STOP] button once to
start the unit.
• Shorten the time of the restart delay
timer.
• Set the operation mode to COOL.
• Set the fan speed level to AUTO.
• Set the preset temperature much
lower than the room temperature.
(The unit (compressor) operates
continuously in the above
1. Check whether or not the compressor operates.
2. Check whether or not the OPERATION lamp blinks.
1. The temperature of the indoor heat
exchanger is extremely low.
2. The connection of the heat
exchanger sensor is loose.
(The connector is disconnected.)
(CN01)
3. The heat exchanger sensor and
the P.C. board are defective.
(Refer to Table 9-8-2.)
4. The main P.C. board is defective.
condition.)
6If the above condition (No. 6) still
continues, start the unit in the
following condition.
• Set the operation mode to HEAT.
• Set the preset temperature much
higher than room temperature.
1. Check whether or not the
compressor operates.
2. Check whether or not the
OPERATION lamp blinks.
1. The temperature of the indoor heat
exchanger is extremely high.
2. The connector of the heat
exchanger sensor short-circuited.
(CN01)
3. The heat exchanger sensor and
the P.C. board are defactive. (Refer
to Table 9-8-2.)
4. The main P.C. board is defective.
7Connect the motor connector to the
motor and turn on the power supply.
Start the unit in the following
condition.
• Set the operation mode to FAN.
• Set the fan speed level to HIGH.
(The unit (compressor) operates
continuously in the above
1. Check it is impossible to detect the
voltage (DC 15V) between 3 and 4
of the motor terminals.
2. The motor does not operate.
(But it is possible to receive the
signal from the remote control.)
3. The motor rotates but vibrates
strongly.
1. The indoor fan motor is defective.
(Protected operation of P.C. board)
2. The connection of the motor
connector is loose.
3. The P.C. board is defective.
condition.)
Table 9-8-2 Approximate resistance value of thermo sensor
Temperature0°C10°C20°C25°C30°C
Resistance value35.820.712.610.07.92
9-8-2. How to Shorten Time of Restart Delay Timer
1 Press [CLR] button while pressing [CHECK] button
with a tip of a pencil.
2 Then press [START/STOP] button ot transmit the
signal to the indoor unit.
START/STOP
FANMODE
SWING
SLEEP
TIMER
SET
ON
OFFSET CLR
FILTER
WH-C1PE
PRESET
Hi-POWER
ECO
MEMO
CLOCK CHECKRESET
2
1
(k )
– 63 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 65
9-8-3. How to check outdoor P.C. board
When the check code is detected on the outdoor unit, the following lamps are indicated on the LED display and
the Dip switch (DSW01).
Table 9-8-3 LED display and check code
DipLED
switch1 Red2 Yellow3 Yellow4 Yellow
Table 1
ON
12
Timer short
20Power line
protective circuit
1EHeat exchanger
sensor (TD) temp.
rise protection
21IOL operation circuit
ON
Table 2
12
18Thermo sensor (TE)
circuit
19Heat exchanger
sensor (TD) circuit
Protective operation frequency
for sensor circuit error
• When the lamps (1 to 4) on the LED are indicated in order, the phase detecting protection circuit operates
regardless of the Dip switch setting.
ON
12
1
LED
RB03
10X
R93 R92
2
D23
18
D40
D24
D20
D25
D22
D26
R91
CN28
R90
CN18
22
1
2
3
D10
D41
D42
D43
CN29
D08
D09
D07
007
R23
CN17
CN19
8
R22
SW01
D44
D45
D46
D47
CN16
8
Q60
8
R64
R65
008
Fig. 9-8-1 Dip switch and LED
Indication exchange
Dip switch (SW01)
+5V
C
D04 Orange
C64
Serial receiving LED
D05 Green
Serial transmitting LED
Schematic Diagram of
Outdoor Control Board
Table 9-8-4
Dip switch
ON
12
ON
12
LED
1 2 3 4
As
follows
Normal operation
Timer short operation
20Power line protective circuit
1EHeat exchanger sensor (TD) temperature rise protection
21IOL operation
18Thermo sensor (TE) circuit
19Heat exchanger sensor (TD) circuit
Normal operation
Protective operation : Once
Protective operation : Twice
Protective operation : Three times
Protective operation : Four times (Emergency stop)
18Thermo sensor (TE) circuit
19Heat exchanger sensor (TD) circuit
1EHeat exchanger sensor (TD) temperature rise protection
21IOL operation
Check contents
All off
All off
LED status
:
The lamp is indicated.
: T
he lamp blinks fast.
:
The lamp blinks slow.
:
The lamp is not indicated.
– 64 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 66
9-8-4. P.C. Board Layout
Top View
Bottom View
– 65 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 67
9-9. Troubleshooting for Remote Control
Is receiver on indoor
unit exposed to direct
sunlight?
YES
YES
NO
Is there any thyristor
fluorescent light
nearby?
YES
NO
Press START/STOP
button.
Is transmission mark
indicated?
Does indoor unit
operate when moving
NO
remote control near
receiver or indoor
unit?
Batteries are
exhausted.
The unit does not beep at all.
OPERATION lamp on indoor
unit is not indicated.
NO
Press RESET button
on remote control
with tip of pencil.
Press START/STOP
button.
YES
Avoid direct
sunlight.
NO
Keep indoor unit
away from
thyristor
fluorescent light.
Does indoor unit start
to operate by
automatic restart
function?
YES
Does radio sound is
affected by remote
control when a signal
is transmitted at
distance of 5 cm from
radio?
YES
P.C. board is defective.
Replace P.C. board.
Is transmission mark
indicated?
NO
Does indoor unit
beep and operate?
NO
Replace batteries.
Note : After replacing batteries,
press the RESET button
with a tip of a pencil.
YES
YES
Normal operation
NO
Remote control is
defective.
Replace
remote control.
– 66 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
Page 68
10. PART REPLACEMENT
10-1. Indoor Unit
No.Part nameProceduresRemarks
1Front panel
2
Electrical part
assembly
How to remove the front panel
1) Stop the operation of the air conditioner and turn off its
main power supply.
2) Pull the inlet grille toward you to open it and remove 4
screws fixing the front panel.
3) Remove upper 3 hooks of the front panel from the back
body.
4) Open the horizontal grille right below by hand.
5) Pull the lower side of the front panel toward you until it
touches the horizontal grille to remove it.
How to mount the front panel
1) Mount the front panel with the inverse procedure of
“How to remove the front panel”.
2) Push 3 places (right, left and center) of the air outlet.
3) Check the gap between the front panel and the back
body.
If you operate the air conditioner in cooling or dry
operation without pushing the 3 places, the surface of
the front panel may be covered with frost and have
dewdrops.
1) Remove the front panel with the procedure 1.
2) Remove the screw fixing the electrical part box.
3) Remove the drain guide.
4) Remove the connector (5P) for the fan motor and the
connector (6P) for the louver motor from the
microcomputer assembly.
5) Remove the screw for the earth, and pull the electrical
part base toward you to remove it from the main unit.
6) Pull out the TC sensor from the sensor holder.
(2)
4-screws
(4)
(3) Drain Guide
(2)
(2)
(3)
(5) Screw
5P
6P
(2) Screw
When assembling the electrical parts
assembly, make the connecting cable
U-shaped and put it in the drain pan.
– 67 –
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007
(6) TC sensor
Page 69
No.Part nameProcedureRemark
Horizontal grille
3
4
Heat exchanger
5
Cross flow fan
1) Remove center 2 shafts of the horizontal grille from the
back body.
2) Remove left shaft of the horizontal grille from the back
body.
3) Remove the horizontal grille from the back body.
1) Remove the front panel, electrical parts assembly and
the horizontal grille with procedure 2 and 3.
2) Remove the screw on the rear side of the main unit to
remove the pipe holder.
3) Remove 2 screws fixing the heat exchanger and the
bearing base.
4) Remove 2 screws fixing the heat exchanger fixtures
(upper and lower) and the back body then pull out the
upper side of the heat exchanger slowly.
1) Remove the front panel, electrical parts assembly,
horizontal grille and the heat exchanger with procedure
4.
2) Loosen the set screw of the cross flow fan.
3) Remove 2 screws fixing the bearing base and the back
body.
4) Pull the cross flow fan toward you.
(2) Screw
Bearing base
(3) Screws
(1) Center shafts
(2) Left shafts
Pipe holder
(3) 2 screws
(2) Set screw
(4) 2
screws
6
7
Bearing base
Fan motor
1) Remove the front panel, electrical parts assembly,
horizontal grille, heat exchanger and the cross flow fan
with procedure 5.
2) Remove the bearing from the bearing base.
If the housing protrudes from the base bearing, put the
housing in position and assemble the bearing to the
bearing base.
1) Remove the front panel, electrical parts assembly,
horizontal grille, and the heat exchanger with procedure
4.
2) Loosen the set screw of the cross flow fan.
3) Remove 2 screws of the motor fixture.
4) Remove the lower side of the body (R) and move it right
to remove it.
5) Remove the motor from the motor fixture.
– 68 –
When assembling the cross flow fan, fix
it with the set screw at the position
where the gap between the back body
and the right surface of the cross flow
fan is 4 mm.
Bearing base
Bearing
(4)
(3) 2 screws
(4) BODY (R)
Motor fixture
TCTC Service Manual 24/18UKHP-E (EN) File No. SVM-01007