Toshiba R930 User Manual

Download

Portégé® R930 Series User’s Guide

If you need assistance:

❖ Technical support is available online at Toshiba’s Web site at

support.toshiba.com At this Web site, you will find answers for

many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.

For more information, see “If Something Goes Wrong” on

page 150 in this guide.

GMAD00298010 05/12

Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.

Model: Portégé® R930 Series

Recordable and/or ReWritable Drive(s) and Associated Software Warranty

The computer system you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

Protection of Stored Data

For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR

LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.

Critical Applications

NOTE

The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.

ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.

FCC Notice “Declaration of Conformity Information”

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

❖ Reorient or relocate the receiving antenna. ❖ Increase the separation between the equipment and receiver. ❖ Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected.

❖ Consult the dealer or an experienced radio/TV technician for help.

Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference

that may cause undesired operation.

Contact Toshiba’s Support Website at support.toshiba.com.

Industry Canada Requirement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

Wireless Interoperability

The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to:

❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined

and approved by the Institute of Electrical and Electronics Engineers.

❖ The Wireless Fidelity (Wi-Fi

The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.

) certification as defined by the Wi-Fi Alliance.

Bluetooth® and Wireless LAN devices operate within the same radio

frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection.

If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device.

Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Radio Frequency Interference Requirements

This device is restricted to indoor use due to its operation in the 5.15 GHz to

5.25 GHz frequency range. FCC requires this product to be used indoors for

frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful

NOTE

interference to co-channel Mobile Satellite systems.

High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.

The above caution applies to products that operate with an 802.11a radio device.

Wireless LAN and Your Health

Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

❖ Using the Wireless LAN equipment on board airplanes, or ❖ In any other environment where the risk of interference to other devices or

services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

NOTE

Canada – Industry Canada (IC)

This device complies with RSS 210 of Industry Canada.

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.

The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.

This device is restricted to indoor use due to its operation in the 5.15 GHz to

5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.

High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.

The above caution applies to products that operate with an 802.11a radio device.

Pb, Hg, Cd

EU Declaration of Conformity

TOSHIBA declares that this product conforms to the following Standards:

Supplementary Information:

This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.

The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information

The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse. This Directive requires producers of electrical and electronic products put on the market in European Union (EU) member countries after August 2005 to mark such products with a crossed-out wheeled bin with a black bar symbol. If the product’s battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery.

*The product complies with the requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC.

In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.

Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products. Please contact your local government for applicable laws and regulations governing the disposal of this product. For information on how to trade-in or recycle your product, visit www.reuse.toshiba.com.

VCCI Class B Information

Taiwa n

Article 14 Unless approved, for any model accredited low power radio frequency

electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.

Article 17 Any use of low power radio frequency electric machinery shall not affect

aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued. Operation of such products can be resumed only when they are modified and can no longer cause interference.

The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations.

Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery.

Using this Equipment in Japan

2.4DSOF4

(1) (2)

(3)

2.4FH1

(3)

In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station).

1. Sticker Please put the following sticker on devices incorporating this product.

The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations).

1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above.

2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions.

3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.

2. Indication The indication shown below appears on this equipment.

(4)

1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation.

OF: This equipment uses OFDM modulation.

3 The interference range of this equipment is less than 40m. 4 This equipment uses a frequency bandwidth from

2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems.

The indication shown below appears on this equipment.

(1) (2)

(4)

1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to

2,483.5 MHz.

3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868

Device Authorization

This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan.

The name of the radio equipment: refer to the equipment label provided on the computer

Approved by both the JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT and the TELECOM ENGINEERING CENTER

The following restrictions apply:

❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only.

Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries

België/ Belgique:

Deutschland: License required for outdoor installations. Check with reseller for

For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m. For registration and license please contact IBPT/BIPT. Voor privé-gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig. Voor registratie of licentie kunt u contact opnemen met BIPT. Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, audessus d’un espace public, aucun enregistrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l’IBPT est requise. Pour les enregistrements et licences, veuillez contacter l’IBPT.

procedure to follow. Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise

abstimmen.

France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454

MHz respectively) may be used outdoors in France. Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow. Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.art-telecom.fr) pour la procédure à suivre.

Italia: License required for indoor use. Use with outdoor installations not

allowed. È necessaria la concessione ministeriale anche per l’uso interno.

Verificare con i rivenditori la procedura da seguire.

Nederland: License required for outdoor installations. Check with reseller for

procedure to follow. Licentie verplicht voor gebruik met buitenantennes. Neem contact op

met verkoper voor juiste procedure.

Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries

European Community Countries

Austria O x x Belgium, France,

Switzerland/Liechtenstein Denmark, Finland, Germany, Greece,

Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK

Iceland, Spain O O O

O: allowed x: forbidden

5150-5250 MHz

Channels: 36, 40, 44,

Indoor Only

OO x

OO O

5250-5350 MHz

Channels: 52, 56, 60,

Indoor Only

5470-5725 MHz

Channels: 100, 104, 108, 112,

116, 120, 124, 128, 132, 136, 140

Indoor/Outdoor

❖ To remain in conformance with European spectrum usage laws for Wireless

LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network.

❖ The 5 GHz Turbo mode feature is not allowed for operation in any

European Community country.

❖ This device must not be operated in ad-hoc mode using channels in the

5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point.

❖ This device must be used with Access Points that have employed and

activated a radar detection feature required for European Community operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device. The Access Point’s radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation.

Bluetooth® Wireless Technology Interoperability

Bluetooth® Cards from TOSHIBA are designed to be interoperable with any

product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:

❖ Bluetooth Specification as defined and approved by The Bluetooth Special

Interest Group.

❖ Logo certification with Bluetooth wireless technology as defined by The

Bluetooth Special Interest Group.

Bluetooth wireless technology is a new innovative technology, and TOSHIBA has not confirmed compatibility of its Bluetooth products with all computers and/or equipment using Bluetooth wireless technology other than TOSHIBA portable computers.

Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth cards from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards or more) or stop transmitting from your computer. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/

computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth® Wireless Technology and Your Health

The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.

Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

❖ Using the equipment with Bluetooth wireless technology on board

airplanes, or

❖ In any other environment where the risk of interference to other devices or

services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.

Regulatory statements

This product complies with any mandatory product specification in any country/ region where the product is sold. In addition, the product complies with the following:

European Union (EU) and EFTA

This equipment complies with the R&TTE directive 1999/5/EC and has been provided with the CE mark accordingly.

Taiwa n

Article 14 Unless approved, for any model accredited low power radio frequency

electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.

Article 17 Any use of low power radio frequency electric machinery shall not affect

The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations.

Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery.

Optical Disc Drive Safety Instructions

This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for your future reference.

Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.

Location of the Required Label

(Sample shown below. Location of the label and manufacturing information may vary.)

This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

Export Administration Regulation

This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited.

Notice

The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL

OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Trademarks

Portégé and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Atheros is a registered trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any

use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.

DisplayPort is a wordmark of the Video Electronics Standards Association. ExpressCard is a registered trademark of PCMCIA. HDMI, the HDMI Logo and High-Definition Multimedia Interface are

trademarks or registered trademarks of HDMI Licensing, LLC. Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks

of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Outlook, Windows, and Windows Media are either registered

trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association. Secure Digital and SD are trademarks of SD Card Association. Wi-Fi is a registered trademark of the Wi-Fi Alliance. WiMAX is a trademark of the WiMAX Forum. All other brand and product names are trademarks or registered trademarks of

their respective companies.

Licenses

This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual patent portfolio licenses for the personal and non-commercial use of a consumer to (i) encode video in compliance with the above standards (“Video Standards”) and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, LLC. See www.mpegla.com.

Computer Recycling Information

As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous

substances, in accordance with recycling regulations in each state, country, and territory, Toshiba wants to make it easy for customers to recycle products at the end of the life cycle. To learn more about Toshiba's sustainability commitment, visit us.toshiba.com/green.

Reuse, Donation, Recycling

Functional computers can be donated to a local charity or resold easily through a Toshiba-branded program. Non working Toshiba computers can be mailed-back for free recycling. For additional details, please visit us.toshiba.com/recycle.

Introduction................................................................................ 25

This guide ...............................................................27

Safety icons ............................................................28

Other icons used...............................................28

Your computer’s features and specifications ....29

Other documentation ..............................................29

Service options .......................................................29

Chapter 1: Getting Started......................................................... 30

Selecting a place to work ........................................30

Setting up a work environment .........................30

Keeping yourself comfortable ...........................31

Computer user comfort recommendations .......31

Good Working Posture .....................................31

Using the notebook with an external keyboard,

mouse or monitor .......................................32

Typing style ......................................................33

Taking breaks and varying tasks .......................33

Mobile computing tips ......................................34

Transporting the notebook................................34

Seeking additional help .....................................34

Contents

Check list ..........................................................35

Precautions.......................................................35

Important information on

your computer’s cooling fan .......................37

Setting up your computer .......................................38

Connecting to a power source ................................38

Charging the main battery.......................................41

Using the computer for the first time......................41

Setting up your software...................................42

Registering your computer with Toshiba ................42

Adding optional external devices.............................42

Adding memory (optional)......................................43

Installing a memory module .............................43

Removing a memory module............................49

Checking total memory .....................................52

Recovering the Internal Storage Drive ....................52

Recovering to out-of-box state

(recommended recovery method)...............54

Recovering without changing

the internal storage drive partitions ............56

Recovering to a custom size partition...............59

Creating recovery media ...................................61

Restoring from recovery media ........................64

Erasing the Internal Storage Drive ..........................66

Checking the internal storage drive

operating status ................................................67

Installing drivers and applications.....................67

Using the touch pad..........................................68

Adjusting touch pad settings ............................71

Disabling or enabling the touch pad..................72

Scrolling with the touch pad .............................72

Control buttons.................................................72

Connecting an external device.................................73

Using external display devices ................................73

Selecting video cables.......................................73

Connecting an HDMI™-compatible

television or display device .........................74

Contents

Connecting an external monitor or projector.....74

Adjusting the quality of the external display......75

Customizing your computer’s settings....................75

Caring for your computer........................................76

Cleaning the computer......................................76

Moving the computer........................................76

Using a computer lock ......................................76

Chapter 2: Learning the Basics................................................. 78

Computing tips .......................................................78

Using the keyboard .................................................79

Character keys .................................................80

Ctrl, Fn, and Alt keys .........................................80

Function keys....................................................80

Special Windows® keys ...................................81

Starting a program..................................................81

Starting a program using

the Search programs and files field ............81

Starting a program from the Start menu...........82

Saving your work....................................................82

Backing up your work .............................................83

Restoring your work .........................................83

Using the optical disc drive.....................................84

Optical disc drive components..........................84

Inserting an optical disc ...................................85

Playing optical media........................................86

Recording optical media ...................................86

Removing a disc with the computer on.............87

Removing a disc with the computer off ............87

Toshiba’s online resources .....................................88

Chapter 3: Mobile Computing................................................... 89

Toshiba’s energy-saver design................................89

Running the computer on battery power ................90

Battery Notice ...................................................90

Power management ..........................................91

Using additional batteries .................................91

Charging the main battery.................................92

Contents

Charging the RTC battery..................................93

Monitoring main battery power...............................93

Determining remaining battery power...............94

What to do when the main battery runs low .....95

Setting battery notifications ..............................95

Conserving battery power ................................96

Power Plans......................................................97

Using a hot key to set the Power Plan...............98

Using the TOSHIBA eco power plan........................99

Changing the main battery ......................................99

Removing the battery from the computer .......100

Inserting a charged battery .............................101

Taking care of your battery ...................................102

Safety precautions ..........................................102

Maintaining your battery .................................103

Disposing of used batteries ..................................103

Traveling tips ........................................................104

Chapter 4: Exploring Your Computer’s Features................... 106

Exploring the desktop ...........................................106

Finding your way around the desktop .............107

Setting up for communications.............................109

Connecting your computer to a network.........110

Exploring audio features .......................................110

Recording sounds...........................................110

Using external speakers or headphones..........111

Using the Web Camera .........................................111

Using an ExpressCard®.........................................112

Inserting an ExpressCard

Removing an ExpressCard®............................113

Using the Memory card reader..............................114

Inserting memory media.................................114

Removing memory media...............................115

Using the eSATA/USB combo port........................116

Using the expansion port ......................................116

..............................112

Chapter 5: Utilities.................................................................... 117

TOSHIBA Assist ....................................................118

Contents

Connect...........................................................119

Secure.............................................................120

Protect & Fix ...................................................121

Optimize..........................................................122

TOSHIBA Application Installer...............................123

Setting passwords ................................................124

Using an instant password..............................124

Using a supervisor password..........................125

Using a user password ...................................126

TOSHIBA Face Recognition Utility.........................128

TOSHIBA Security Assist ......................................129

TOSHIBA PC Diagnostic Tool Utility......................131

TOSHIBA HDD Protection Utility ...........................132

Mouse Utility ........................................................133

TOSHIBA Hardware Setup.....................................134

TOSHIBA Sleep Utility ...........................................136

Starting the TOSHIBA Sleep Utility..................136

USB Sleep and Charge ....................................136

Enabling/Disabling USB Sleep and Charge......138

Power supply mode settings...........................138

TOSHIBA Button Support......................................139

TOSHIBA Accessibility ..........................................140

Trusted Platform Module (TPM) ...........................141

Fingerprint Authentication Utility...........................141

Fingerprint utility limitations ...........................141

Using the Fingerprint Authentication Utility.....141

Fingerprint Logon ...........................................142

Care and maintenance of

your fingerprint reader..............................142

Fingerprint reader limitations..........................144

TOSHIBA eco Utility™ ...........................................144

TOSHIBA Service Station ......................................145

TOSHIBA PC Health Monitor.................................145

ConfigFree

Getting Started................................................147

ConfigFree® Utilities........................................147

...........................................................146

Contents

Chapter 6: If Something Goes Wrong ................................... 150

Problems that are easy to fix ................................150

Problems when you turn on the computer............151

The Windows® operating system is not working ..153

Using Startup options to fix problems ............154

Internet problems ...........................................155

The Windows® operating system

can help you .............................................155

Fixing a problem with Device Manager .................156

Checking device properties .............................156

Memory problems ................................................157

Power and the batteries ........................................157

Keyboard problems...............................................159

Display problems ..................................................159

Disk or storage drive problems.............................161

Error-checking ................................................161

Optical disc drive problems...................................162

Sound system problems .......................................163

ExpressCard® problems........................................164

ExpressCard® checklist ...................................164

Resolving ExpressCard® problems .................164

Printer problems...................................................166

Wireless networking problems..............................167

DVD operating problems.......................................169

Develop good computing habits ...........................170

Data and system configuration backup

in the Windows® operating system...........171

If you need further assistance...............................175

Contacting Toshiba .........................................176

Other Toshiba Internet Web sites..........................176

Toshiba’s worldwide offices..................................177

Appendix A: Hot Keys/TOSHIBA Cards ................................. 178

Hot Key Cards .......................................................178

Using the Hot Key Cards .................................179

Hot key functions..................................................180

Volume Mute ..................................................180

Contents

Lock (Instant security)....................................181

Power plan .....................................................182

Sleep mode.....................................................183

Hibernation mode ...........................................184

Output (Display switch) .................................185

Display brightness ..........................................186

Disabling or enabling wireless devices............187

Disabling or enabling the touch pad................188

Keyboard hot key functions ...........................189

Appendix B: Power Cord/Cable Connectors.......................... 190

Glossary.................................................................................... 191

Index..........................................................................................206

Introduction

Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go.

Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency’s

(EPA) ENERGY STAR® Program and has designed this computer to meet the latest ENERGY STAR® guidelines for energy efficiency. Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

To conserve energy, your computer is set to dim the display after 10 minutes of inactivity, and enter the low-power Sleep mode which shuts down the system after 15 minutes of inactivity in AC power mode. We recommend that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.

NOTE

Introduction

When considering additions to your home office, purchase products that have earned the ENERGY STAR® for all your equipment needs, which can save you money, save energy, and help protect the climate.

Visit http://www.energystar.gov or

http://www.energystar.gov/powermanagement for more

information regarding the ENERGY STAR

This computer is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.

Certain Microsoft® software product(s) included with this computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsoft’s privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply).

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

Program.

This guide

NOTE

This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows

❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use the table of contents and the index to find specific

Introduction

This guide

The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at

support.toshiba.com.

While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba’s Web site at support.toshiba.com.

7. You can:

information.

NOTE

Safety icons

This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows:

Introduction

Safety icons

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may result in property damage.

Provides important information.

Other icons used

Additional icons highlight other helpful or educational information:

TECHNICAL NOTE: This icon indicates technical information about the computer.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term used in the text.

Service options

Toshiba offers a full line of optional service programs to complement its standard limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com.

If you have a problem or need to contact Toshiba, see “If Something

Goes Wrong” on page 150.

Chapter 1

Getting Started

This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer.

Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.

Selecting a place to work

Your computer is portable and designed to be used in a variety of circumstances and locations.

Setting up a work environment

Place the computer on a hard flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat.

To keep your computer in prime operating condition, protect your work area from:

❖ Dust, moisture, and direct sunlight.

Selecting a place to work

❖ Equipment that generates a strong electromagnetic field, such

as stereo speakers (other than speakers that are connected to the computer) or speakerphones.

❖ Rapid changes in temperature or humidity and sources of

temperature change such as air conditioner vents or heaters.

❖ Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals.

Keeping yourself comfortable

This section provides information for setting up your work environment and tips for working comfortably throughout the day.

Computer user comfort recommendations

Good Working Posture

❖ Adjust your chair height: your feet should be flat on the floor

and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh.

❖ The space under your desk should be free of clutter so that your

legs and feet are not restricted, and you can get close enough to your notebook and other items that you use frequently.

❖ Adjust the chair back rest: it should match the curve of your

back and provide comfortable back support.

❖ Adjust the chair arm rests: they should be about the same

height as the keyboard and comfortably support your arms, allowing your shoulders to relax.

❖ When using the keyboard, it should be centered in front of you. ❖ The keyboard and pointing device should be close to your

elbow level. The keyboard should be flat so that your wrists are straight when typing. However, if the notebook is on a work surface that is above your elbow height you may need to slope the notebook to keep your wrists straight.

❖ Work with relaxed shoulders. ❖ When typing, keep your wrists straight and try not to rest your

wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface.

❖ The notebook display should be tilted so that the image on the

screen is clear.

Getting Started

Selecting a place to work

❖ Avoid glare: position the notebook so that light sources (lamps

or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches.

❖ Certain notebook displays have a brightness approaching that

of a TV device. We recommend that you adjust the brightness of your notebook display to a comfortable level to prevent possible eye strain.

❖ Keep your head level, facing forward and balanced over your

torso.

❖ Adjust the font size of text on your screen to make viewing

comfortable.

❖ Rest your eyes periodically by focusing on objects that are

farther away.

Using the notebook with an external keyboard, mouse or monitor

(Sample Illustration) Correct posture

❖ When using a notebook for long hours, it may be more

comfortable to dock the notebook and use an external keyboard, mouse and monitor.

❖ The keyboard and mouse (or trackball) should be close to your

elbow level.

❖ The mouse should be next to the keyboard to avoid a reach. If

you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports.

❖ Alternative keyboards, such as the split curved keyboard, may

❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the

❖ The monitor should be about an arm length away while sitting

❖ The monitor should be centered in front of your body. ❖ The top of the monitor should be at or slightly below eye level.

❖ If you use bifocals you may need to lower the monitor.

Typing style

❖ Learn to touch type so that you don’t have to look down at the

❖ Type with straight wrists. ❖ Type lightly. ❖ Learn the keyboard shortcuts for your applications. You will be

❖ Use the pointing device (e.g., touch pad, Accupoint

❖ It is helpful to change the type of pointing device that you use

Getting Started

Selecting a place to work

improve shoulder and arm comfort.

work surface when typing.

back in the chair.

A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles.

Alternatively, you might consider customized prescription computer glasses.

keyboard.

more productive.

pen whichever is available with your notebook computer, or other optional pointing devices like mouse or trackball) with a comfortable hand posture. Avoid awkward hand postures or high gripping force.

on a regular basis to avoid working in just one hand posture.

, or tablet

Taking breaks and varying tasks

❖ Change they way you work so that you are not stuck in the

same posture for long periods of time. Some people find it comfortable to occasionally stand while using the notebook. To do this properly, the notebook needs to be on an elevated surface. Make sure you follow the Good Working Posture points mentioned above while working.

Getting Started

Selecting a place to work

❖ Take short, strategically spaced rest breaks to avoid eye strain

and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour.

❖ Taking regular breaks is especially important if you are

working long hours on your computer or working on a deadline.

❖ If stress at work is affecting your health, try to identify the

sources of the stress and evaluate ways to reduce the stress.

Mobile computing tips

❖ When using the notebook at airports, on airplanes or trains, or

at meetings, make sure that you take the time to consider the points just mentioned.

❖ When working on the road it may be difficult to set up the

notebook in an optimal position. In these situations it is important that you take frequent breaks and change your posture frequently to relieve the excess loads on your body.

❖ Be creative, when in a hotel room, use a rolled up blanket or

pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet, blanket or other soft materials can block the air vents including those located at the base of the computer and possibly cause overheating of your computer.

Transporting the notebook

Although your notebook is light, carrying it for a long time may lead to shoulder and arm fatigue. If you carry your notebook with other items, consider using an ergonomically-designed computer case.

Seeking additional help

Follow the advice from your employer’s company health and safety staff. Contact them if you need assistance making adjustment to your workstation or adjusting the lighting.

Again, if you experience persistent or recurrent pain, ache, numbness, burning, or stiffness you should promptly see a qualified health care provider. These sensations may be caused by serious medical conditions that can be treated.

For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety &

Check list

Getting Started

Selecting a place to work

Health Administration Web site at:

osha.gov/SLTC/etools/computerworkstations/

❏ Is your chair comfortable - does it support your back and arms

well?

❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏ Are the keyboard and mouse at elbow level? ❏ Are your shoulders relaxed when using the keyboard? ❏ Are your shoulders relaxed when using a mouse or other

optional pointing device?

❏ Are your hands and wrists aligned in a comfortable, straight

posture?

❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light touch when typing or using the mouse? ❏ Do you clean your mouse or trackball regularly? ❏ Is the top of your monitor close to eye level? ❏ Is the monitor about an arm length away? ❏ Have you eliminated the glare on the monitor? ❏ Is the monitor tilted so that it is easy to read? ❏ Do you change postures regularly? ❏ Do you take breaks, at least once an hour?

Precautions

Your computer is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer.

Avoid prolonged physical contact with the underside or surface of the computer.

Getting Started

Selecting a place to work

Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately:

1. Turn off the computer.

2. Disconnect the AC adaptor from the power plug socket and computer.

3. Remove the battery pack.

Failure to follow these instructions could result in serious injury or permanent damage to the computer.

Do not turn on the power again until you have taken the computer to an authorized service center.

❖ Avoid prolonged physical contact with the underside or surface

of the computer.

❖ Computer base and palm rest can become hot! Avoid prolonged

contact to prevent heat injury to skin.

Today’s performance computers generate heat under normal operating conditions, as a function of system activity. Avoid extended contact between the computer base or palm rest and your skin. Under certain operating conditions such prolonged contact between the computer base or palm rest and your skin may result in skin irritation and/or heat injury.

Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap.

Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the computer or cause system failure.

❖ Never turn off the computer if a drive light indicates a drive is active.

Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both.

Getting Started

NOTE

Selecting a place to work

❖ Keep the computer and disks away from objects that generate

strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a

magnet too close to a disk can erase important files.

Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program to check for viruses.

Important information on your computer’s cooling fan

Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer.

Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following:

❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source,

such as an electric blanket or heater.

❖ Never cover or block the air vents including those located at the

underside of the computer.

❖ Always operate your computer on a hard flat surface. Using your

computer on a carpet or other soft material can block the vents located at the underside of the computer.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

The cooling fan location will vary depending on the computer.

NOTE

Getting Started

Setting up your computer

TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 42 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and an ExpressCard®.

Your computer contains a rechargeable main battery that needs to be charged before you can use it.

To use external power or to charge the battery you must attach the AC adaptor. See “Connecting to a power source” on page 38.

Please handle your computer carefully to avoid scratching or damaging the surface.

Connecting to a power source

Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computer’s battery.

Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury.

Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.

Be careful if you use a multiple connector. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury.

Getting Started

Power cord/cable

AC adaptor

AC adaptor cord

Connecting to a power source

Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA battery charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or battery charger could cause fire or damage to the computer, possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor or charger.

(Sample Illustration) Power cord/cable and AC adaptor

To connect AC power to the computer:

1 Connect the power cord/cable to the AC adaptor.

(Sample Illustration) Connecting the power cord/cable to the AC adaptor

Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.

NOTE

Getting Started

Connecting to a power source

2 Plug the AC adaptor cord into the DC-IN on the side of the

computer.

(Sample Illustration) Connecting the AC adaptor cord to the computer

3 Connect the power cord/cable to a live electrical outlet.

The AC power light on the indicator panel glows green.

Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.

The computer’s main battery light gives you an indication of the main battery’s current charge:

❖ Glows amber while the main battery is being charged

(AC adaptor connected)

❖ Glows green when the main battery is fully charged ❖ Is unlit when the main battery has discharged, the battery

is not charging, or the AC adaptor is not plugged into the computer or AC outlet

❖ Flashes amber when the main battery charge is low and it

is time to recharge the main battery or plug in the AC adaptor

If the AC power light flashes amber during charging, either the main battery is malfunctioning, or it is not receiving correct input from the AC power supply.

Disconnect the AC power cord/cable and remove the main battery pack. See “Changing the main battery” on page 99 for information on replacing the main battery.

Charging the main battery

NOTE

Charging the main battery

Before using the battery to power the computer, you must charge the battery.

To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows green. After that, the battery will be completely charged and ready to power the computer.

Battery life and charge time may vary depending on the applications, power management settings, and features used.

Using the computer for the first time

The computer is now ready for you to turn it on and begin using it.

When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel.

To avoid damaging the display panel, do not force it beyond the point where it moves easily and never lift the computer by the display panel.

Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel.

Getting Started

Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power.

When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.

NOTE

Getting Started

Registering your computer with Toshiba

Setting up your software

When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.

The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.

The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions.

Registering your computer with Toshiba

Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed by either visiting the Toshiba Website at register.toshiba.com or by clicking the Start button and, in the Search field, type Registration. In the list that appears above, click on your selection. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.

To register online, you must be connected to the Internet.

Adding optional external devices

Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 42.

After starting your computer for the first time you may want to:

❖ Add more memory (see “Adding memory (optional)” on

page 43)

❖ Connect external devices (see “Connecting an HDMI™-

compatible television or display device” on page 74)

❖ Connect an external monitor (see “When the touch pad is

disabled, the (touch pad) primary and secondary buttons will also be disabled.Using external display devices” on page 73)

Adding memory (optional)

NOTE

HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit

accessories.toshiba.com.

Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data.

Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 42.

Installing a memory module

Memory modules can be installed in the memory module slots on the underside of the computer. You will need a small Phillips screwdriver for this procedure.

If the computer has been running recently, the memory module(s) may be hot. The surrounding area may also be hot. Allow the module(s) to cool to room temperature before replacing it. Avoid touching the cover, the module(s), and the surrounding area before they have cooled. Failure to follow these directions could result in minor bodily injury.

Getting Started

Adding memory (optional)

To avoid damaging the computer’s screws, use a small Phillips screwdriver of the correct size that is in good condition.

Installing a memory module with the computer’s power on may damage the computer, the module, or both.

The computer has two memory slots—Slot A and Slot B. You can install one or two memory modules.

Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost.

NOTE

Shut down button

Start button

Getting Started

Adding memory (optional)

For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.

If the computer is on, begin at step 1; otherwise, skip to step 3.

1 Click Start.

(Sample Image) Shut down button

2 Click the Shut down button in the lower-right corner of the

Start menu. The computer closes all open programs, shuts down the

operating system, and then turns off.

3 Unplug and remove any cables connected to the computer,

including the AC adaptor.

Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.

Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved.

4 Place a soft cloth on the work surface to prevent scratching the

top cover of the computer, and then place the computer upside down on the cloth.

Getting Started

Back of computer

Adding memory (optional)

5 Remove the main battery. For information on removing the

main battery, see “Removing the battery from the computer”

on page 100.

Front of computer

(Sample Illustration) Locating the memory module slot cover

6 Using a small Phillips screwdriver, loosen the captive screw

that secures the memory module slot cover.

Memory cover

(Sample Illustration) Removing the memory module slot cover

7 Remove the memory module slot cover.

NOTE

Getting Started

Adding memory (optional)

8 Place the screw and the cover in a safe place so that you can

retrieve them later.

Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.

Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems.

9 Carefully remove the new memory module from its antistatic

packaging, without touching its connector.

10 Locate an empty memory module slot on the underside of the

computer.

If no memory slot is available, you must remove a module by performing steps 2-3 of “Removing a memory module” on page 49.

If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module.

For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.

Getting Started

latch

key

notch

connector

Adding memory (optional)

11 Pick up the memory module by its sides, avoiding any contact

with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket.

(Sample Illustration) Aligning the memory module with the socket

12 Firmly press the memory module into the memory slot’s socket

at approximately a 30-degree angle (to the horizontal surface of the computer).

(Sample Illustration) Inserting the memory module into the socket

13 Once the module’s connector is fully inserted into the socket,

press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 12-13.

latch

Slot B

Slot A

NOTE

Getting Started

Adding memory (optional)

(Sample Illustration) Pressing down on the memory module

Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place.

(Sample Illustration) Inserting the memory module into the slot

For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.

14 Replace the memory module slot cover and secure it using the

screw.

15 Re-insert the main battery. For more information on inserting

the main battery, see “Inserting a charged battery” on page 101.

Getting Started

Adding memory (optional)

16 Turn the computer right side up. Make sure to remove the soft

cloth from the work surface before restarting the computer.

❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source,

such as an electric blanket or heater.

❖ Never cover or block the air vents including those located at the

underside of the computer.

❖ Always operate your computer on a hard flat surface. Using your

computer on a carpet or other soft material can block the vents located at the underside of the computer.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

17 Reconnect the cables. 18 Restart the computer.

TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.

You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module.

If you are adding extra memory after setting up the computer, verify that the computer has recognized it correctly as described in

“Checking total memory” on page 52.

Removing a memory module

If you need to remove a memory module:

1 Complete steps 1–8 in “Installing a memory module” on

page 43 to shut down the computer and open the memory

module slot cover.

NOTE

Getting Started

Adding memory (optional)

Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.

The following screen may appear when you turn on the power:

If “Start Windows® Normally” is highlighted, then press Enter. If one of the Safe Mode options is highlighted, it is best to press

Enter to go into Safe Mode, then shut down and restart the system, at

which time Windows When Safe Mode is suggested, this could be a sign that you may

need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support.

should boot back up normally.

2 Pull the latches away from the memory module.

The memory module pops up slightly.

If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module.

Getting Started

Slot B

Slot A

Adding memory (optional)

3 Gently lift the memory module to a 30-degree angle and slide it

out of the slot.

(Sample Illustration) Removing the memory module

4 Replace the memory module slot cover and secure it using the

screw.

5 Re-insert the main battery. For more information on inserting

the main battery, see “Inserting a charged battery” on page 101.

6 Turn the computer right side up. Make sure to remove the soft

cloth from the work surface before restarting the computer.

❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source,

such as an electric blanket or heater.

❖ Never cover or block the air vents including those located at the

underside of the computer.

❖ Always operate your computer on a hard flat surface. Using your

computer on a carpet or other soft material can block the vents located at the underside of the computer.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

NOTE

Getting Started

Recovering the Internal Storage Drive

7 Reconnect the cables. 8 Restart the computer.

TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.

Checking total memory

When you add or remove a memory module, you can check that the computer has recognized the change. To do this:

❖ Click Start, Control Panel, System and Security, and then

System.

The System window appears. Installed memory (RAM) is displayed below the System heading.

If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1-8 in “Installing a memory module” on page 43), and then check that the module is inserted completely into the socket and lined up squarely with the socket latches.

From time to time, Windows® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again.

Recovering the Internal Storage Drive

Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary.

The following internal storage drive recovery options are available:

Recovery option Description

Recover to out-of-box state

This option restores the original factory image to your internal storage drive, returning your computer to its out-of-box state. (Recommended recovery method)

See “Recovering to out-of-box state (recommended

recovery method)” on page 54.

Recovering the Internal Storage Drive

NOTE

Recovery option Description

Recover without changing the internal storage drive partitions

Recover to a custom size partition

A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. It is strongly recommended that you create recovery media before using your system for the first time. See “Creating recovery media” on page 61 and “Restoring

from recovery media” on page 64.

This option recovers just your C: drive, leaving any other partitions you may have created (for example, a D: drive) intact.

See “Recovering without changing the internal storage

drive partitions” on page 56.

This option allows you to specify a custom size for the C: partition and then restores your C: drive to its out-of-box state. Note: With this option, any changes you made to the C: drive and any other drive partitions you may have created are deleted.

See “Recovering to a custom size partition” on page 59.

Getting Started

❖ During the internal storage drive recovery process it is strongly

recommended that your computer be connected to an external power source via the AC adaptor.

❖ The Toshiba Recovery Wizard also provides the option of erasing

your internal storage drive, without restoring the information on the drive. See “Erasing the Internal Storage Drive” on page 66 for more information.

❖ When you restore your system, only the operating system files,

applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows backup program. For more information, see “Backing up your

work” on page 83.

Backup or another

NOTE

Getting Started

Recovering the Internal Storage Drive

Recovering to out-of-box state (recommended recovery method)

Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery. For more information, see “Backing up your work” on

page 83.

During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.

You can recover the original factory image (returning the computer to its out-of-box state) using the utilities stored on your computer’s internal storage drive or using recovery media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from

recovery media” on page 64.

To recover the original factory image using the utilities on your computer’s internal storage drive:

1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while

powering on the computer.

3 If your system offers a choice of Windows

operating system, select one at this time. If not, skip to step 4.

7 32-bit or 64-bit

Getting Started

Recovering the Internal Storage Drive

4 A warning screen appears, stating that when the recovery is

executed all data will be deleted and rewritten. Click Ye s to continue.

(Sample Image) Warning screen

5 When the Toshiba Recovery Wizard opens and the Selecting a

process screen displays, select Recovery of Factory Default Software and then click Next.

(Sample Image) Selecting a Process screen

NOTE

Getting Started

Recovering the Internal Storage Drive

6 The Recovery of Factory Default Software screen appears.

Select Recover to out-of-box state.

(Sample Image) Recovery of Factory Default Software screen

7 Click Next.

A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up

your work” on page 83).

8 Click Next to begin the recovery.

When the process is complete, a message displays indicating that the internal storage drive has been recovered.

9 Press any key on the keyboard to restart the computer.

Recovering without changing the internal storage drive partitions

Recovering without changing the internal storage drive partitions deletes all information stored on the C: drive. Be sure to save your work to external media before executing the recovery (see “Backing

up your work” on page 83). If you have created other partitions

(for example, a D: drive), those partitions will remain intact and any information on them will not be affected.

During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.

Getting Started

Recovering the Internal Storage Drive

You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer’s internal storage drive or by using recovery media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery

media” on page 64.

To recover using the utilities on your computer’s internal storage drive:

1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while

powering on the computer.

3 If your system offers a choice of Windows

operating system, select one at this time. If not, skip to step 4.

4 A warning screen appears stating that when the recovery is

executed all data will be deleted and rewritten. Click Ye s to continue.

7 32-bit or 64-bit

(Sample Image) Warning screen

Getting Started

Recovering the Internal Storage Drive

5 When the Toshiba Recovery Wizard opens and the Selecting a

process screen displays, select Recovery of Factory Default Software and then click Next.

(Sample Image) Selecting a Process screen

6 The Recovery of Factory Default Software screen appears.

Select Recover without changing the hard drive partitions.

(Sample Image) Recovery of Factory Default Software screen

7 Click Next.

A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process. Be sure to save your work to external media before proceeding (see

“Backing up your work” on page 83).

Recovering the Internal Storage Drive

NOTE

8 Click Next to begin the recovery.

When the process is complete, a message displays, indicating that the C: drive has been recovered.

9 Press any key on the keyboard to restart the computer.

Recovering to a custom size partition

Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery. For more information, see “Backing up your work” on page 83.

During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.

The “Recover to a custom size partition” option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer’s internal storage drive or using recovery media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery media” on page 64.

To resize and recover the C: drive using the utilities on your computer’s internal storage drive:

1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while

powering on the computer.

3 If your system offers a choice of Windows

operating system, select one at this time. If not, skip to step 4.

Getting Started

7 32-bit or 64-bit

Getting Started

Recovering the Internal Storage Drive

4 A warning screen appears, stating that when the recovery is

executed all data will be deleted and rewritten. Click Ye s to continue.

(Sample Image) Warning screen

5 When the Toshiba Recovery Wizard opens and the Selecting a

process screen displays, select Recovery of Factory Default Software and then click Next.

(Sample Image) Selecting a Process screen

Getting Started

Recovering the Internal Storage Drive

6 The Recovery of Factory Default Software screen appears.

Select Recover to a custom size partition.

(Sample Image) Recovery of Factory Default Software screen

7 Use the on-screen arrow buttons in The size of drive C: field

to set the partition size.

8 Click Next.

A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up

your work” on page 83).

9 Click Next to begin the recovery.

When the process is complete, a message displays indicating that the C: drive has been recovered.

10 Press any key on the keyboard to restart the computer.

Creating recovery media

It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media.

NOTE

Getting Started

Recovering the Internal Storage Drive

When you create recovery media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery media. You will need to separately back up the files you created; for more information, see “Backing up your work” on page 83.

When you create recovery media, the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer. The amount of space required for storing the recovery files varies by computer model. Follow the procedure below to determine how much space you will need for storing your system’s recovery files.

To create recovery media:

1 Click the Start button and, in the Search field, type Recovery

Media Creator. In the list that appears above, click on your

selection. The TOSHIBA Recovery Media Creator dialog box displays.

(Sample Image) TOSHIBA Recovery Media Creator dialog box

2 Select DVD or USB Flash from the drop-down lists next to

“System Recovery Media” and “Application Discs,” depending on the type of external media you want to use.

Getting Started

NOTE

Recovering the Internal Storage Drive

You cannot store your system’s applications on the same drive or disc/disc set where the rest of the system recovery files are stored. For example, you will need to store the applications on one USB flash drive and the system recovery files on another USB flash drive. Or, store the applications on DVD and the system recovery files on a USB flash drive, or vice versa.

3 Check the Information area of the dialog box to determine the

number of DVDs you will need and/or the minimum amount of storage space required for copying your system’s recovery files to USB flash drive(s).

4 Do one of the following:

❖ If you are copying files to DVD, insert a blank DVD into

the optical disc drive.

❖ If you are copying files to a USB flash drive, connect a

USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer.

All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media. Be sure to save the information stored on your external media to another storage device before executing this procedure, or use blank media.

5 Click the Create button in the TOSHIBA Recovery Media

Creator utility dialog box.

6 Follow the on-screen prompts to complete the copy process.

If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during recovery.

For information on using the Recovery media you have created with the preceding steps, see “Restoring from recovery media” on

page 64.

NOTE

Getting Started

Recovering the Internal Storage Drive

Restoring from recovery media

The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 83).

During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.

If you have created recovery media for your system, you can restore your system from such media, if necessary. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see “Creating recovery

media” on page 61.

With recovery media, you can:

❖ Recover to out-of-box state (recommended recovery method) ❖ Recover without changing the internal storage drive partitions ❖ Recover to a custom size partition

For more information on these options, see “Recovering the

Internal Storage Drive” on page 52.

When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows For more information, see “Backing up your work” on page 83.

To recover your internal storage drive from recovery media:

1 Shut down and turn off your computer.

Backup or another backup program.

Getting Started

Recovering the Internal Storage Drive

2 Do one of the following:

❖ If your recovery files are on DVDs, insert the first recovery

DVD into your optical disc drive.

❖ If your recovery files are on a USB flash drive, connect the

USB flash drive to your computer.

3 Turn on your computer. When the initial screen displays, press

F12.

The boot menu displays.

4 Using the arrow keys, select the DVD option or the USB Flash

option, depending on which type of media you are using, and then press

5 A warning screen appears, stating that when the recovery is

executed all data on your internal storage drive will be deleted and rewritten. Click Ye s to continue.

6 When the Toshiba Recovery Wizard opens and the Selecting a

Process screen displays, select Recovery of Factory Default Software and then click Next.

7 Select one of the following options:

❖ Recover to out-of-box state (recommended recovery

❖ Recover without changing the hard drive partitions—If

❖ Recover to a custom size partition—If you want to

8 Follow the on-screen instructions to complete the recovery

process. When the process is complete, a message displays indicating

that the drive has been recovered.

9 Press any key on the keyboard to restart the computer.

Enter.

method)—If you want to recover the original factory image

you want to recover the C: partition only, leaving other partitions you have created intact

recover the C: drive to its out-of-box state and specify a custom size for the C: drive. Note: This option deletes all other partitions from the drive.

NOTE

Getting Started

Erasing the Internal Storage Drive

Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery media and back up your data to external media before erasing the internal storage drive.

If you want to restore the internal storage drive, use one of the recovery options instead of erasing the drive. For more information, see “Recovering the Internal Storage Drive” on page 52.

To delete all data and partitions from the internal storage drive:

1 Access the Toshiba Recovery Wizard on your internal storage

drive or on your recovery media.

❖ To access the Recovery Wizard on your internal

storage drive: Press and hold the 0 (zero) key while powering on the computer. Read the Warning screen that displays and then click Ye s to continue.

❖ To access the Recovery Wizard on your recovery

media: Turn off your computer. Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer, and then power on the computer. When the initial screen displays, press or USB Flash option on the boot menu, depending on which type of media you are using, and then press Select Toshiba Recovery Wizard, and then click Next.

2 Select Erase the hard disk and then click Next. 3 Choose one of the following options on the Erase the hard disk

screen:

❖ Delete all data and partitions from the hard disk—This

option deletes all of the data on the internal storage drive without overwriting the drive.

❖ Delete all partitions and overwrite all sectors on the

hard disk—This option deletes all data and then overwrites the entire internal storage drive for security purposes. This process may take several hours, depending on the size of your internal storage drive.

F12. Using the arrow keys, select the DVD

Enter.

Getting Started

Checking the internal storage drive operating status

(Sample Image) Erase the hard disk screen

4 Click Next.

A confirmation message displays reminding you that all data on the internal storage drive will be lost. Be sure you have saved your work to external media (see “Backing up your

work” on page 83) and created recovery media (see “Creating recovery media” on page 61) before proceeding.

5 Click Next to begin erasing the internal storage drive.

When the process is complete, a message displays, indicating that the internal storage drive has been erased.

6 Press any key on the keyboard to restart the computer.

Checking the internal storage drive operating status

After restoring your internal storage drive, you can check its status as follows:

1 Click Start button and, in the Search field, type Computer

Management. In the list that appears above, click on your

selection.

2 Select Manage. 3 Click Disk Management.

Installing drivers and applications

The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.

NOTE

Touch pad

Primary control button

Secondary control button

Getting Started

Checking the internal storage drive operating status

To reinstall drivers and applications:

1 Click the Start button and, in the Search field, type TOSHIBA

Application Installer. In the list that appears above, click on

your selection.

2 Click Next. 3 Click the item you want to install. 4 Click Install. 5 Follow the on-screen prompts to complete the installation

process.

Using the touch pad

Some of the touch pad operations described in this section are only supported in certain applications.

You can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to:

❖ Move the pointer on the screen ❖ Select an item on the screen ❖ Open or activate an item on the screen ❖ Scroll through a document or information ❖ Zoom in for a close-up view ❖ Zoom out to see more information at once

(Sample Illustration) The touch pad and associated control buttons

Getting Started

NOTE

Checking the internal storage drive operating status

Refer to the table below for specific instructions on performing each operation.

The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your computer.

To: Do the following: Example:

Move the on-screen pointer

Select an item

Open or activate an item

Right-click an item

Slide your finger across the touch pad in the direction you want to move the pointer.

To move the pointer a longer distance, slide your finger several times across the touch pad in the preferred direction.

1 Move the pointer to the item you want to

select.

2 Do one of the following:

❖ Tap the touch pad once

Press and release the primary

❖

(left-hand) control button

1 Move the pointer to the item you want to

open/activate.

2 Do one of the following:

❖ Tap the touch pad twice in rapid

succession

❖ Press and release the primary

control button twice in rapid succession

1 Move the pointer to the item you want to

right-click.

2 Press and release the secondary control

button.

This feature varies by program. Check your program documentation for specific instructions on right-clicking.

(Sample Illustration) Pointer moves to the right

(Sample Illustration) Tap once to select

(Sample Illustration) Tap twice to open

(Sample Illustration) Click the secondary (right-hand) control button

Getting Started

Checking the internal storage drive operating status

To: Do the following: Example:

Scroll vertically

Scroll horizontally

Scroll continuously (Circular scrolling)

Slide your finger along the right edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance.

Slide your finger along the bottom edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance.

1 Begin scrolling vertically or horizontally

by sliding your finger along the right or bottom edge of the touch pad as described above.

2 Without lifting your finger from the

touch pad, start moving your finger in a circular motion on the touch pad.

3 To scroll in the opposite direction,

reverse the direction of the circular motion.

4 To stop scrolling, lift your finger off of

the touch pad.

To enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then click on Settings. Double-click on and then double-click on One-Finger

Scrolling. Enable Chiral Motion scrolling

OK.

and click

Scrolling

(Sample Illustration) Vertical scrolling active area

(Sample Illustration) Horizontal scrolling active area

(Sample Illustration) Circular scrolling (vertically)

(Sample Illustration) Circular scrolling (horizontally)

Getting Started

Checking the internal storage drive operating status

To: Do the following: Example:

Zoom in/out To zoom in:

❖

Place two fingers close together on the touch pad and then slide them apart.

(Sample Illustration) Zooming in

To zoom out:

Place two fingers slightly apart on

❖

the touch pad and then slide them together.

(Sample Illustration) Zooming out

Adjusting touch pad settings

While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following:

❖ Try adjusting your typing technique to avoid accidental contact

with the touch pad. You may be inadvertently brushing the touch pad with the heel of your hand as you type. Also, accidental light touches or taps on the touch pad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type.

❖ Temporarily disable the touch pad, so that it does not respond

to touch or button presses while you type. See “Disabling or

enabling the touch pad” on page 72.

❖ Disable the tapping feature. If you disable tapping only, you

can still use the touch pad’s control buttons and move the pointer by sliding your finger on the touch pad.

❖ Adjust the sensitivity of the touch pad, so that it is less

responsive to accidental light taps and lighter finger pressure.

NOTE

Getting Started

Checking the internal storage drive operating status

Touch pad setting options vary by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit

support.toshiba.com.

Disabling or enabling the touch pad

The touch pad is enabled by default. To enable/disable the touch pad, do one of the following:

❖ Press the touch pad ON/OFF ( ) button.

(Available on certain models.)

❖ Press

Fn + F9. For more information, see “Disabling or enabling

the touch pad” on page 188.

Alternately, you can disable only the tapping feature. If you disable tapping only, you can still use the touch pad’s control buttons and move the pointer by sliding your finger on the touch pad. To disable tapping only, use the Mouse Properties option in the Windows Control Panel.

Scrolling with the touch pad

There are two active regions on the touch pad that allow you to scroll as you would with any wheel device on a mouse or trackball.

To scroll vertically, run your finger up or down along the right edge of the touch pad. To scroll horizontally, run your finger along the bottom edge of the touch pad. This feature can be disabled or changed in the Mouse Properties dialog box.

Control buttons

When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click, press the primary button twice in rapid succession. The primary button usually corresponds to the left mouse button.

The function of the secondary (right-hand) button depends on the program you are using. It usually corresponds to the right mouse button (“right-clicking”). Check your program’s documentation to determine whether it uses the right mouse button.

Connecting an external device

NOTE

HDMI™ Out port*RGB (Monitor) port

Connecting an external device

Depending on your system, some models may include USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available).

You can easily attach an external device your computer. To do this:

1 Read the directions that came with the device to see if you first

need to install new software.

2 Connect the device’s video or USB cable to the port on the

computer and to the device.

3 Connect the device’s power cable to a live electrical outlet (if

applicable).

4 Turn on the external device (if applicable). Your computer may

automatically detect the external device.

Using external display devices

When the touch pad is disabled, the (touch pad) primary and secondary buttons will also be disabled.Using external display devices

Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below:

❖ An HDMI™-compatible television or external display device

via the HDMI™ Out port

❖ An external monitor or projector via the RGB (monitor) port

Getting Started

(Sample Illustration) Video ports on left side of computer

Selecting video cables

To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable.

NOTE

Getting Started

Using external display devices

Connecting an HDMI™-compatible television or display device

To connect an HDMI™-compatible television or display device to the computer:

❖ Connect one end of an HDMI™ cable (not included with your

computer) to the HDMI™ Out port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information.

Your computer will automatically detect the external display device.

Connecting an external monitor or projector

You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this:

1 Read the directions that came with the monitor to see if you

first need to install new software.

2 Connect the monitor’s video cable to the RGB (monitor) port

on the side of the computer.

3 Connect the device’s power cable to a live electrical outlet. 4 Turn on the external device.

Your computer will automatically detect the external display device.

To locate your RGB port, please refer to your Quick Start document.

In the future you can change the display settings by pressing

Fn + F5, or by configuring the display properties settings.

T h e q u i c k e s t w a y t o c h a n g e t h e settings is to use the display hot key (

1 Press

Fn and F5 simultaneously.

To configure your display, select the output configuration option by pressing Fn + F5.

Fn + F5):

Getting Started

Customizing your computer’s settings

Depending upon the type and number of external display devices connected to your computer, your available display options will vary, but will include some or all of the following:

❖ Built-in display only ❖ Built-in display and external monitor (simultaneously) ❖ External monitor only ❖ Built-in display and TV (or other external video device) ❖ TV (or other external video device) ❖ External monitor and TV ❖ Built-in display and external monitor (extended mode) ❖ Built-in display and TV (extended mode) ❖ External monitor and TV (extended mode) ❖ Swap-Switch primary display between internal display

and external monitor when using extended desktop

(Sample Image) Display options window

2 Release the

Fn and F5 keys.

Adjusting the quality of the external display

To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.

Customizing your computer’s settings

There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details.

You may also wish to customize your power usage settings. For more information, see “Power Plans” on page 97. There are

NOTE

Getting Started

Caring for your computer

additional custom settings you can choose. See “Utilities” on

page 117.

Caring for your computer

This section gives tips on cleaning and moving your computer. For information about taking care of your computer’s battery, see

“Taking care of your battery” on page 102.

Please handle your computer carefully to avoid scratching or damaging the surface.

Cleaning the computer

Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer.

To keep your computer clean, gently wipe the display panel and exterior case with a lightly dampened cloth.

Moving the computer

Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected.

Do not pick up the computer by its display panel or by the back. Doing so could damage the system.

Using a computer lock

You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional

Getting Started

Caring for your computer

computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com.

(Sample Illustration) Computer lock cable

To secure the computer:

1 Wrap the cable through or around some part of a heavy object.

Make sure there is no way for a potential thief to slip the cable off the object.

2 Pass the locking end through the loop. 3 Insert the cable’s locking end into the security lock slot on your

computer, then engage the locking device. The computer is now securely locked.

(Sample Illustration) Attaching security lock cable

Chapter 2

Learning the Basics

This chapter gives some computing tips and provides important information about basic features.

Computing tips

❖ Save your work frequently.

Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.

See “Saving your work” on page 82 for further information.

HINT: Some programs have an automatic save feature that can be activated. This feature saves your file to the internal storage drive at preset intervals. See your software documentation for details.

Learning the Basics

NOTE

Using the keyboard

❖ Back up your files to external media on a regular basis. Label

the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However,

if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the

Windows

❖ Use Error-checking and Disk Defragmenter regularly to check

and optimize disk space and improve performance.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via external media, email, or download from the Internet.

❖ Take frequent breaks to avoid repetitive-motion injuries and

eyestrain.

❖ Do not turn off the computer if a drive indicator light indicates

a drive is active. Turning off the computer while it is reading from or writing to

a disk may damage the disk, the drive, or both.

operating system” on page 171.

The Windows® operating system records information, such as your desktop setup, during its shutdown procedure. If you do not let the Windows new icon positions may be lost.

operating system shut down normally, details such as

Using the keyboard

Your computer’s keyboard contains character keys, control keys, function keys, and special Windows

(Sample Illustration) Keyboard

keys.

Learning the Basics

Using the keyboard

Character keys

Typing with the character keys is very much like typing on a typewriter, except that:

❖ The space bar creates a space character instead of just passing

over an area of the page.

❖ The lowercase letter l (el) and the number 1 are not

interchangeable.

❖ The uppercase letter O and the number 0 are not

interchangeable.

Ctrl, Fn, and Alt keys

(Sample Illustration) Ctrl, Fn, and Alt keys

The program you are using. For more information, see your program documentation.

Function keys

The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard.

(Sample Illustration) Function keys

F1 through F12 are called function keys because they execute

programmed functions when pressed. Used in combination with the

Fn key, function keys marked with icons execute specific functions

on the computer. For example, Fn + F9 turns the touch pad ON/OFF. For more information, see “Hot key functions” on page 180.

Ctrl, Fn, and Alt keys do different things depending on the

Special Windows® keys

Application key

Windows

key

Search programs and files field

Learning the Basics

Starting a program

(Sample Illustration) Special Windows® keys

Your computer’s keyboard has one key and one button that have special functions in Windows

❖ Windows ❖ Application key—Has a similar function as the secondary

mouse button

key—Opens the Start menu

Starting a program

The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows

If you prefer to open the program first, you have four options. You can:

❖ Use the Search programs and files field in the Start menu ❖ Double-click the icon for the program on your desktop ❖ Use the Start menu

The next two sections explain how to start a program from the Start menu and the Search programs and files field.

Starting a program using the Search programs and files field

This example uses the Start menu’s Search programs and files field to start WordPad:

1 Click the Start button to display the Start menu.

The Search programs and files field appears at the bottom of the Start menu.

Explorer.

(Sample Image) Search programs and files field in Start menu

NOTE

Learning the Basics

Saving your work

2 Start typing the program’s name (wordpad) in the Search

programs and files field. As you type, all matching files and programs are displayed in a

separate window.

3 In the search results window, click Wor dPad under Programs.

Starting a program from the Start menu

When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows

1 Click Start, and then All Programs.

2 Click the program group, in this example, Accessories.

3 Click the program, in this example, WordPad.

WordPad program as an example:

The Windows menu, which lists programs and program groups. If your program is listed, go to step 3, otherwise, continue with step 2.

If you pause with your mouse on All Programs, it will open it up. You may need to scroll up or down to see the complete list.

The Accessories menu is displayed.

WordPad opens. To close the program, click the Close button in the upper-right

corner of the program’s window.

operating system displays the All Programs

Saving your work

Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing.

When you turn off the computer using the Sleep or Hibernate commands, your work should be there when you resume.

Many programs offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature.

Backing up your work

Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available.

To back up several files at one time, use the Microsoft Backup program preinstalled on the computer’s internal storage drive. Also see “Backing up your data or your entire computer with

the Windows

Restoring your work

To restore information from your backup media to your internal storage drive, use the Restore option in the Windows Restore program. Look in the online Help or your operating system documentation for information on restoring files.

operating system” on page 172.

HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high-capacity backup system, such as an external hard drive.

Learning the Basics

Backing up your work

Windows®

Backup and

(Sample Image) Backup and Restore screen

TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive. Make sure the backup version is the one you want before overwriting the existing file.

NOTE

Drive in-use indicator light Eject button Manual eject hole

Learning the Basics

Using the optical disc drive

Optical storage is a popular medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus.

TECHNICAL NOTE: Your optical disc drive is set to play region 1 (North America) DVD-ROMs. If you play a DVD disc from another region, the drive will automatically change to play in the format of the other region. The drive will allow you to change regions four times. On the fourth change, the region will be “locked in.” That is, the drive will only play DVDs from that last region. Note that changing from region 1 to region 2 and back to region 1 is counted as two changes.

For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power.

When viewing DVD movies use the DVD Player software that came with your computer.

Optical disc drive components

The optical disc drive is located on the side of the computer. Your optical disc drive may look like this:

(Sample Illustration) Optical disc drive

Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray.

Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive.

When the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction.

Manual eject hole—Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole.

Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.

If your computer comes with a solid state drive (SSD) (available on certain models), under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, your SSD may be vulnerable to data retention errors.

Inserting an optical disc

To insert an optical disc into the drive:

1 Make sure the computer is turned on.

The drive will not open if the computer’s power is off.

2 Make sure the drive’s in-use indicator light is off. 3 Press the drive’s eject button.

The disc tray slides partially out of the drive.

4 Grasp the tray and pull it fully open. 5 Hold the disc by its edges and check that it is free of dust.

If the disc is dusty, clean it as described in “Toshiba’s online

resources” on page 88.

6 Place the disc carefully in the disc tray, label side up. 7 Gently press the disc onto the center spindle until it clicks into

place.

Learning the Basics

Using the optical disc drive

Learning the Basics

Using the optical disc drive

Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data.

8 Make sure the disc is completely on the spindle and is lying flat

on the tray.

If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance.

9 Push the disc tray in by pressing gently on the center of the tray

until it clicks into place. You are ready to use the disc.

Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.

Playing optical media

If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps:

1 Click Start, and then Computer. 2 Double-click the optical disc drive icon.

The drive will run the optical disc.

If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media then play the CD. For other types of media, use the associated software to open the files on the disc.

Player and use it to select and

Recording optical media

Depending on the configuration, your computer may come with an optical disc drive that allows you to:

❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi-media files to recordable optical

media.

Using the optical disc drive

NOTE

For more information regarding supported optical media formats please refer to your computer’s detailed specifications at

support.toshiba.com.

Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders. Additionally, certain optical media recorded on your optical disc drive may not play back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your computer's product specification for listing of specific format compatibilities.

Copy protection technology may also prevent or limit recording or viewing of certain optical media.

For details on how to use the software, please refer to the respective Online Help menus.

Removing a disc with the computer on

To remove an optical disc with the computer turned on:

1 Press the eject button on the drive.

Learning the Basics

Do not press the eject button while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive.

Also, if the disc is still spinning when you open the disc tray, wait for it to stop spinning before you remove it.

2 Pull the tray out until it is fully open, remove the disc, and

place it in its protective cover.

3 Gently press the tray in to close it.

Removing a disc with the computer off

To remove a disc with the computer turned off:

1 Insert a slender object, such as a straightened paper clip, into

the manual eject hole. The disc tray slides partially out of the drive.

Learning the Basics

Toshiba’s online resources

Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.

2 Pull the tray out until it is fully open, remove the disc, and

place it in its protective cover.

3 Gently press the tray in to close it.

Toshiba’s online resources

Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see “Contacting Toshiba”

on page 176.

Chapter 3

Mobile Computing

This chapter covers all aspects of using your computer while traveling.

Toshiba’s energy-saver design

Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.

Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.

Your computer contains Toshiba EasyGuard EasyGuard* technology is made up of four foundational elements that incorporate hardware and software innovations into various Toshiba computers that address the most common security, reliability and connectivity issues faced by computer users:

❖ EasyGuard Protect and Fix—to fortify vital information and

vulnerable components against the stress and hazards mobile computers face every day.

❖ EasyGuard Secure—to defend your data and your computer

against loss, theft or viral attack.

. The Toshiba

Mobile Computing

Running the computer on battery power

❖ EasyGuard Connect—to help users establish a reliable wired

or wireless connection effortlessly and quickly.

❖ EasyGuard Optimize—to enable users to customize system

settings to be more productive.

*Toshiba EasyGuard some of which may or may not be available on a particular Toshiba computer depending on the model selected. See

easyguard.toshiba.com for detailed information.

technology comprises a number of features

Running the computer on battery power

The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet. You can recharge it many times.

Battery Notice

Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system’s battery life under any conditions other than the specific test settings.

Recharge time varies depending on usage. Battery may not charge while the computer is consuming full power. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at

accessories.toshiba.com. Use only batteries designed to work with

your Toshiba computer. To ensure that the battery maintains its maximum capacity,

operate the computer on battery power at least once a month. The Lithium-Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time. However, for better accuracy of the battery meter, it is helpful to fully discharge the battery periodically. Please see “Maintaining your battery” on

page 103 for procedures. If the computer is continuously operated

on AC power, either through an AC adaptor or a port replicator (if applicable to your system), for an extended period (more than a month), the battery may fail to retain a charge. This may shorten the life of the battery, and may cause the battery meter to be inaccurate.

For optimum optical media performance, it is recommended that you

NOTE

play DVDs while running the computer on AC power. For more information about Windows

page 97.

The computer also has an internal real-time-clock (RTC) battery. The RTC battery powers the RTC memory that stores your system

configuration settings and the current time and date information. It maintains this information for up to a month while the computer is turned off.

TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on.

Power management

Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

Mobile Computing

Running the computer on battery power

power plans, see “Power Plans” on

Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center.

Using additional batteries

If you travel and need to work for many hours without an AC power source, you may purchase a battery module for use in the computer, or carry additional charged battery packs with you. You can then replace a discharged battery and continue working.

For more information on batteries and accessories, see

accessories.toshiba.com.

Mobile Computing

Running the computer on battery power

Charging the main battery

The battery needs to be charged before you can use it to power the computer.

To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off.

TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge.

The battery may not start charging immediately under the following conditions:

❖ The battery is extremely hot or cold.

To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius).

❖ The battery is almost completely discharged.

Leave the power connected and the battery should begin charging after a few minutes.

HINT: Once the battery is fully charged, we recommend that you operate your computer on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity.

Please make a complete back up of your data to external media before discharging the battery. For more information, see “Backing

up your work” on page 83.

Charging the RTC battery

NOTE

Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off.

The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary by computer model.

Depending on your system, the RTC battery may only charge while the computer is turned on.

To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours.

It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.

When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock.

Mobile Computing

Monitoring main battery power

The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored.

Monitoring main battery power

The computer’s main battery light gives you an indication of the main battery’s current charge.

❖ Glows amber while the main battery is being charged

(AC adaptor connected)

❖ Glows green when the main battery is fully charged ❖ Is unlit when the battery has discharged, the battery is not

charging, or the AC adaptor is not plugged into the computer or AC outlet

Battery life and charge time may vary, depending upon power management settings, applications and features used.

NOTE

Battery light

Wireless indicator light

ON/OFF light

AC power light

*Available on certain models.

Wireless WAN indicator light*

Memory card reader light*

Internal storage drive light

System indicator lights

NOTE

Mobile Computing

Monitoring main battery power

❖ Flashes amber when the main battery charge is low and it is

time to recharge the main battery or plug in the AC adaptor

If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply.

Disconnect the AC power cord/cable and remove the battery pack. See “Changing the main battery” on page 99 for information on replacing the main battery.

HINT: Be careful not to confuse the battery light ( ) with the ON/OFF light ( ).

When the ON/OFF light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command).

Determining remaining battery power

(Sample Illustration) Power and battery light locations

Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.

Move the pointer over the power icon in the notification area, see

“Finding your way around the desktop” on page 107 for more

information on the notification area. A pop-up message displays the remaining battery power as a percentage.

With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power

Monitoring main battery power

the computer for as long as a new battery, even when both are fully charged.

TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit.

The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.

What to do when the main battery runs low

When the main battery runs low you can:

❖ Plug the computer into an external power source and recharge

the main battery

❖ Place the computer into Hibernation mode and replace the

main battery with a charged spare (not included with your computer)

❖ Save your work and turn off the computer

If you do not manage to do any of these things before the main battery completely runs out of power, the computer automatically enters Hibernation mode and turns itself off. Hibernation mode keeps track of where you were, so that when you turn on the power again, you can continue where you left off.

If you have Hibernation mode enabled (the default), the computer copies the details of your open programs and files to the internal storage drive before shutting down.

Mobile Computing

Setting battery notifications

You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off.

To change the default notification settings:

1 Click the Start button and, in the Search field, type Power

Options. In the list that appears above, click on your selection.

The Power Options window appears.

Mobile Computing

Monitoring main battery power

2 Click Change plan settings under the power plan to be

customized. The Edit Plan Settings window appears.

3 Click Change advanced power settings.

The Advanced settings tab of the Power Options window appears.

4 Double-click Battery to display the battery options.

(Sample Image) Advanced settings tab of Power Options screen

5 Configure the alarm settings to suit your needs.

Conserving battery power

How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as:

❖ How the computer is configured ❖ How much you use the internal storage drive, optical disc

drive, or other optional devices

❖ Where you are working, since operating time decreases at low

temperatures

There are various ways in which you can conserve power and extend the operating time of your battery:

❖ Enable Sleep or Hibernation, which saves power when you turn

off the computer and turn it back on again

❖ Use the Windows

power-saving option plans

These power-saving options control the way in which the computer

NOTE

is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery.

Microsoft Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.

The following sections describe how to choose a Power Plan and discuss each power-saving option.

Power Plans

You can choose a predefined Power Plan or select your own combination of power options. To do this:

1 Click the Start button and, in the Search field, type Power

Mobile Computing

Monitoring main battery power

has combined these options into preset Power Plans.

Options. In the list that appears above, click on your selection. The Windows

Power Options window appears.

(Sample Image) Windows

2 Select an appropriate plan for your work environment or create

your own custom plan.

3 Click Create a power plan in the left pane to set up a new

plan.

To edit a plan or to edit advanced settings, continue to the following steps.

Power Options window

Mobile Computing

Monitoring main battery power

4 Click Change plan settings to choose the plan you want to

edit. This screen allows you to change basic settings.

5 Click Change advanced power settings to access settings for

battery notification levels, internal storage drive power save time, etc.

You can click on the plus signs to expand each item and to see what settings are available for each item.

6 Click OK to save the plan changes you have performed.

By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited. The eco plan is the best used for maximum battery time. The Balanced plan is a compromise between battery time and performance.

Using a hot key to set the Power Plan

You may use a hot key to set the Power Plan. To set the Power Plan:

1 Press

Fn and F2 simultaneously to display the Power Plan hot

key card.

(Sample Image) Power Plan hot key card

2 While continuing to press

desired Power Plan. The Power Plan options are: eco and Balanced.

3 Release the

The hot key card disappears. You are now in the selected mode.

Fn key.

Fn, press F2 until you select the

Using the TOSHIBA eco power plan

System control panel

eco Utility™ button

TOSHIBA Presentation or Wireless display button

Using the TOSHIBA eco power plan

This computer is equipped with the TOSHIBA eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, press the eco Utility™ button.

(Sample Illustration) Locating the eco Utility™ button

The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To learn how to access the utility, see “TOSHIBA eco Utility™” on page 144.

For more information on the TOSHIBA eco power plan, see the Help file in the TOSHIBA eco Utility™ window.

Mobile Computing

Changing the main battery

When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery.

Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack and computer.

❖ Never expose a battery pack to abnormal shock, vibration or

pressure. The battery pack's internal protective device could fail, causing it to overheat or ignite, resulting in caustic liquid leakage, or explosion or fire, possibly resulting in death or serious injury.

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Mobile Computing

Changing the main battery

TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery.

Removing the battery from the computer

To remove the battery:

1 Save your work. 2 Turn off the computer or place it in Hibernation mode. 3 Unplug and remove any cables connected to the computer,

including the AC adaptor.

4 Close the display panel and turn the computer upside down. 5 Slide the battery release lock to the unlocked position.

(Sample Illustration) Unlocking the battery release lock

6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer.

(Sample Illustration) Removing the battery

Toshiba R930 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Portégé® R930 Series User’s Guide

Contents

Introduction

This guide

Safety icons

Other icons used

Other documentation

Your computer’s features and specifications

Service options

Selecting a place to work

Setting up a work environment

Keeping yourself comfortable

Computer user comfort recommendations

Good Working Posture

Using the notebook with an external keyboard, mouse or monitor

Typing style

Taking breaks and varying tasks

Mobile computing tips

Transporting the notebook

Seeking additional help

Check list

Precautions

Important information on your computer’s cooling fan

Setting up your computer

Connecting to a power source

Charging the main battery

Using the computer for the first time

Registering your computer with Toshiba

Setting up your software

Adding optional external devices

Adding memory (optional)

Installing a memory module

Removing a memory module

Recovering the Internal Storage Drive

Checking total memory

Recovering to out-of-box state (recommended recovery method)

Recovering without changing the internal storage drive partitions

Recovering to a custom size partition

Creating recovery media

Restoring from recovery media

Erasing the Internal Storage Drive

Checking the internal storage drive operating status

Installing drivers and applications

Using the touch pad

Adjusting touch pad settings

Disabling or enabling the touch pad

Scrolling with the touch pad

Control buttons

Connecting an external device

Using external display devices

Selecting video cables

Connecting an HDMI™-compatible television or display device

Connecting an external monitor or projector

Customizing your computer’s settings

Adjusting the quality of the external display

Caring for your computer

Cleaning the computer

Moving the computer

Using a computer lock

Computing tips

Using the keyboard

Character keys

Ctrl, Fn, and Alt keys

Function keys

Special Windows® keys

Starting a program

Starting a program using the Search programs and files field

Saving your work

Starting a program from the Start menu

Backing up your work

Restoring your work

Using the optical disc drive

Optical disc drive components

Inserting an optical disc

Playing optical media

Recording optical media