Toshiba PQQ14U004001, LX800 User Manual

Download

LX800 Series User’s Guide

If you need assistance:

❖ Technical support is available online at Toshiba’s Web site at

support.toshiba.com At this Web site, you will find answers for

many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.

For more information, see “If Something Goes Wrong” on

page 109 in this guide.

GMAD00309012 06/12

Model: LX800 Series Recordable and/or ReWritable Drive(s) and

Associated Software Warranty

The computer system you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

Protection of Stored Data

For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR

LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.

Critical Applications

The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.

ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.

FCC Notice “Declaration of Conformity Information”

NOTE

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

❖ Reorient or relocate the receiving antenna. ❖ Increase the separation between the equipment and receiver. ❖ Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected.

❖ Consult the dealer or an experienced radio/TV technician for help.

Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference

that may cause undesired operation.

Contact Toshiba’s Support Website at support.toshiba.com.

Industry Canada Requirement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

Wireless Interoperability

The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to:

❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined

and approved by the Institute of Electrical and Electronics Engineers.

❖ The Wireless Fidelity (Wi-Fi

The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.

Wireless LAN and Your Health

Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

❖ Using the Wireless LAN equipment on board airplanes, or ❖ In any other environment where the risk of interference to other devices or

services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment.

) certification as defined by the Wi-Fi Alliance.

Exposure to Radio Frequency Radiation

The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Regulatory Information

The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards.

Canada – Industry Canada (IC)

This device complies with RSS 210 of Industry Canada.

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.

The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.

Bluetooth® Wireless Technology Interoperability

Bluetooth® Cards from TOSHIBA are designed to be interoperable with any

product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:

❖ Bluetooth Specification as defined and approved by The Bluetooth Special

Interest Group.

❖ Logo certification with Bluetooth wireless technology as defined by The

Bluetooth Special Interest Group.

Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth cards from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards or more) or stop transmitting from your computer. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/ computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth® Wireless Technology and Your Health

The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.

Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may, for example, include in any other environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for

authorization to use the device with Bluetooth wireless technology prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.

Regulatory statements

This product complies with any mandatory product specification in any country/ region where the product is sold. In addition, the product complies with the following:

European Union (EU) and EFTA

This equipment complies with the R&TTE directive 1999/5/EC and has been provided with the CE mark accordingly.

Optical Disc Drive Safety Instructions

This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for your future reference.

Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.

Location of the Required Label

(Sample shown below. Location of the label and manufacturing information may vary.)

This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

Export Administration Regulation

This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited.

Notice

The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Trademarks

eco Utility is a trademark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Atheros is a registered trademark of Atheros Communications, Inc.

Blu-ray and Blu-ray Disc are trademarks of the BD Association.

Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.

HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing, LLC.

Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Memory Stick, Memory Stick PRO, and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation.

Microsoft, Outlook, Windows, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association.

Secure Digital and SD are trademarks of SD Card Association.

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

All other brand and product names are trademarks or registered trademarks of their respective companies.

Licenses

This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual patent portfolio licenses for the personal and non-commercial use of a consumer to (i) encode video in compliance with the above standards (“Video Standards”) and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, LLC. See www.mpegla.com.

Computer Recycling Information

As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in accordance with recycling regulations in each state, country, and territory, Toshiba wants to make it easy for customers to recycle products at the end of the life cycle. To learn more about Toshiba's sustainability commitment, visit us.toshiba.com/green.

Reuse, Donation, Recycling

Functional computers can be donated to a local charity or resold through other programs. Non working Toshiba computers can be mailed-back for free recycling. For additional details, please visit us.toshiba.com/recycle.

Introduction................................................................................ 16

This guide ...............................................................18

Safety icons ............................................................19

Other icons used...............................................19

Your computer’s features and specifications ....20

Other documentation ..............................................20

Service options .......................................................20

Chapter 1: Getting Started......................................................... 21

Setting up a work environment .........................21

Precautions.......................................................22

Important information on

your computer’s cooling fan .......................23

Setting up your computer .......................................23

Connecting to a power source ................................24

Using the computer for the first time......................26

Setting up your keyboard and mouse ...............26

Turning on the power .......................................28

Setting up your software...................................29

Registering your computer with Toshiba ................29

Contents

Adding optional external devices.............................29

Adding memory (optional)......................................30

Installing a memory module .............................30

Removing a memory module............................35

Checking total memory .....................................37

Recovering the Internal Storage Drive ....................38

Recovering to out-of-box state

(recommended recovery method)...............39

Recovering of factory default software

with user’s data...........................................42

Recovering without changing

the internal storage drive partitions ............45

Recovering to a custom size partition...............48

Creating recovery media ...................................50

Restoring from recovery media ........................52

Erasing the Internal Storage Drive ..........................54

Checking the internal storage drive

operating status ................................................56

Installing drivers and applications.....................56

Connecting an external device.................................56

Using external display devices ................................57

Using the HDMI™ In port..................................57

Customizing your computer’s settings....................58

Caring for your computer........................................58

Cleaning the computer......................................58

Moving the computer........................................58

Using a computer lock ......................................59

Chapter 2: Learning the Basics................................................. 60

Computing tips .......................................................60

Using the wireless mouse.......................................61

Replacing the batteries .....................................62

Using the wireless keyboard ...................................63

Replacing the batteries .....................................63

Keyboard functions...........................................64

Character keys .................................................64

Contents

Ctrl, Fn, and Alt keys .........................................65

Function keys....................................................65

Special Windows® keys ...................................65

Touch screen ..........................................................65

Starting a program..................................................66

Starting a program using

the Search programs and files field ............66

Starting a program from the Start menu...........67

Saving your work....................................................67

Backing up your work .............................................68

Restoring your work .........................................68

Using the optical disc drive.....................................69

Viewing Blu-ray Disc™ movies .........................69

Optical disc drive components..........................70

Inserting an optical disc ...................................70

Playing an audio CD..........................................72

Playing optical media........................................72

Recording optical media ...................................73

Removing a disc with the computer on.............73

Removing a disc with the computer off ............74

Toshiba’s online resources .....................................74

Chapter 3: Computing ............................................................... 75

Toshiba’s energy-saver design................................75

Power management ..........................................75

Charging the RTC battery........................................76

Power Plans............................................................76

Using the TOSHIBA eco power plan........................78

Chapter 4: Exploring Your Computer’s Features..................... 79

Exploring the desktop .............................................79

Finding your way around the desktop ...............80

Setting up for communications...............................82

Connecting your computer to a network...........83

Exploring audio features .........................................83

Recording sounds.............................................83

Contents

Using external speakers or headphones............84

Using the Web Camera ...........................................85

Using the Memory card reader................................85

Inserting memory media...................................86

Removing memory media.................................87

Toshiba remote control...........................................88

Using the Toshiba remote control.....................88

Chapter 5: Utilities...................................................................... 89

TOSHIBA Assist ......................................................90

Connect.............................................................91

Secure...............................................................91

Protect & Fix .....................................................92

Optimize............................................................93

TOSHIBA Application Installer.................................94

Setting passwords ..................................................95

Using a supervisor password............................95

Using a user password .....................................97

Deleting a user password..................................97

TOSHIBA Face Recognition Utility...........................98

TOSHIBA PC Diagnostic Tool Utility........................99

Mouse Utility ........................................................100

TOSHIBA Hardware Setup.....................................101

TOSHIBA Sleep Utility ...........................................102

Starting the TOSHIBA Sleep Utility..................102

USB Sleep and Charge ....................................102

Enabling/Disabling USB Sleep and Charge......103

Power supply mode settings...........................103

TOSHIBA Button Support......................................105

TOSHIBA Accessibility ..........................................106

TOSHIBA eco Utility™ ...........................................107

TOSHIBA Service Station ......................................107

TOSHIBA PC Health Monitor.................................108

Contents

Chapter 6: If Something Goes Wrong....................................109

Problems that are easy to fix ................................109

Problems when you turn on the computer............110

The Windows® operating system is not working ..111

Using Startup options to fix problems ............111

Internet problems ...........................................112

The Windows® operating system

can help you .............................................112

Fixing a problem with Device Manager .................113

Checking device properties .............................113

Memory problems ................................................114

Power and the battery...........................................114

Keyboard problems...............................................115

Display problems ..................................................115

Disk or storage drive problems.............................116

Error-checking ................................................116

Optical disc drive problems...................................117

Sound system problems .......................................119

Printer problems...................................................120

Wireless networking problems..............................121

DVD and Blu-ray Disc™ operating problems.........122

Develop good computing habits ...........................123

Data and system configuration backup

in the Windows® operating system...........124

If you need further assistance...............................129

Contacting Toshiba .........................................129

Other Toshiba Internet Web sites..........................129

Toshiba’s worldwide offices..................................130

Appendix A: Hot Keys/TOSHIBA Cards..................................131

Hot Key Cards .......................................................131

Using the Hot Key Cards .................................132

Hot key functions..................................................132

Help ...............................................................132

Display brightness ..........................................133

Internet and Media Control Buttons ................134

Contents

Volume Mute ..................................................135

Disabling or enabling wireless devices............136

Zoom (Display resolution) ..............................137

Appendix B: Power Cord/Cable Connectors.......................... 138

Glossary.................................................................................... 139

Index..........................................................................................154

Introduction

Welcome to the world of powerful, multimedia computing.

Your computer model may be ENERGY STAR model you purchased is qualified, it is labeled with the ENERGY

STAR

logo on the computer and the following information

applies.

Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR to meet the latest ENERGY STAR efficiency.

Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance. To conserve energy, your computer is set to enter the low-power Sleep mode which shuts down the system and display within 15 minutes of inactivity. We recommend that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the "Computing" section of the Toshiba User’s Guide for more information on using power management settings to conserve energy.

When considering additions to your home office, purchase products that have earned the ENERGY STAR needs, which can save you money, save energy, and help protect the climate.

Vis it www.energystar.gov or www.energystar.gov/powermanagement for more information regarding the ENERGY STAR

qualified. If the

Program and has designed this computer

guidelines for energy

for all your equipment

Program

Introduction

NOTE

This computer is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.

Certain Microsoft® software product(s) included with this computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsoft’s privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply).

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at

support.toshiba.com.

While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba’s Web site at support.toshiba.com.

This guide

This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows

❖ Read the entire guide from beginning to end.

❖ Skim through and stop when a topic interests you.

❖ Use the table of contents and the index to find specific

Introduction

This guide

information.

7. You can:

Safety icons

NOTE

This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows:

Introduction

Safety icons

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may result in property damage.

Provides important information.

Other icons used

Additional icons highlight other helpful or educational information:

TECHNICAL NOTE: This icon indicates technical information about the computer.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term used in the text.

Introduction

Service options

Toshiba offers a full line of optional service programs to complement its standard limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com.

If you have a problem or need to contact Toshiba, see “If Something

Goes Wrong” on page 109.

Chapter 1

Getting Started

This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer.

Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.

Setting up a work environment

Place the computer on a hard flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation.

To keep your computer in prime operating condition, protect your work area from:

❖ Dust, moisture, and direct sunlight.

❖ Equipment that generates a strong electromagnetic field, such

as stereo speakers (other than speakers that are connected to the computer) or speakerphones.

❖ Rapid changes in temperature or humidity and sources of

❖ Extreme heat, cold, or humidity.

❖ Liquids and corrosive chemicals.

Precautions

Your computer is designed to provide optimum safety and ease of use. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer.

Getting Started

temperature change such as air conditioner vents or heaters.

Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately:

1. Turn off the computer.

2. Disconnect the AC adaptor from the power plug socket and computer.

Failure to follow these instructions could result in serious injury or permanent damage to the computer.

Do not turn on the power again until you have taken the computer to an authorized service center.

❖ Never turn off the computer if a drive light indicates a drive is

active.

Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both.

❖ Keep the computer and disks away from objects that generate

strong magnetic fields, such as large stereo speakers.

Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files.

Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new

Getting Started

NOTE

Setting up your computer

programs you buy from a supplier may contain a computer virus. You need a special program to check for viruses.

Important information on your computer’s cooling fan

Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer.

Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following:

❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source,

such as an electric blanket or heater.

❖ Never cover or block the air vents including those located on the

back of the computer.

❖ Always operate your computer on a hard flat surface.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

Setting up your computer

TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 29 before adding external or internal components to your computer. These components include, but are not limited to a printer and memory.

Please handle your computer carefully to avoid scratches and damage.

Power cord/cable

AC adaptor

AC adaptor cord

Getting Started

Connecting to a power source

Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet.

Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury.

Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.

Be careful if you use a multiple connector. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury.

Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.

(Sample Illustration) Power cord/cable and AC adaptor

Getting Started

Connecting to a power source

To connect AC power to the computer:

1 Connect the power cord/cable to the AC adaptor.

(Sample Illustration) Connecting the power cord/cable to the AC adaptor

2 Plug the AC adaptor cord into the DC-IN on the back of the

computer.

(Sample Illustration) Connecting the AC adaptor cord to the computer

3 Connect the power cord/cable to a live electrical outlet.

Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.

Connect buttons

Getting Started

Using the computer for the first time

The computer is now ready for you to turn it on and begin using it.

Adjust the display to a comfortable viewing angle.

Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology.

Setting up your keyboard and mouse

The keyboard and mouse may be pre-installed. Press and hold the Connect button located on the underside of both the keyboard and mouse, while turning ON the computer.

(Sample Illustration) Connecting keyboard and mouse

If your keyboard and mouse are not pre-installed, please follow these instructions:

1 Remove the RF mini USB dongle, Keyboard and Mouse from

packaging.

Connect Button

TOP

(Sample Illustration) RF mini USB dongle

CONNECT

Getting Started

RF USB dongle cover

RF mini USB dongle cover

Using the computer for the first time

2 Remove the RF mini USB dongle cover, located on the back of

the computer on the lower left corner.

(Sample Illustration) RF mini USB dongle cover

3 Insert the mini USB dongle into the mini USB port.

4 Insert batteries in the keyboard.

5 Insert batteries in the mouse.

6 Ensure that both mouse and keyboard are switched to the "ON"

position. Your wireless keyboard and mouse are now connected.

If there is no response from the wireless devices, press the connect buttons on the keyboard, mouse, and RF mini USB dongle for a few seconds, while turning ON the computer.

Please refer to the illustrations above for location of covers and buttons.

Power button

Getting Started

Using the computer for the first time

Turning on the power

To turn on the computer:

1 Make sure the power is properly connected and ready.

2 Check to ensure that all drives and slots are empty. Press and

release the power button. The ON/OFF light glows white.

(Sample Illustration) Turning on the power

The pre-installed operating system will load automatically.

When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.

Registering your computer with Toshiba

NOTE

Setting up your software

The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.

The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions.

Registering your computer with Toshiba

Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed by either visiting the Toshiba Website at register.toshiba.com or by clicking the Start button and, in the Search field, type Registration. In the list that appears above, click on your selection. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.

To register online, you must be connected to the Internet.

Getting Started

Adding optional external devices

Before adding external devices, Toshiba recommends first setting up the software.

After starting your computer for the first time you may want to:

❖ Add more memory (see “Adding memory (optional)” on

page 30)

❖ Connecting external devices (see “Connecting an external

device” on page 56)

NOTE

Getting Started

Adding memory (optional)

HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit

accessories.toshiba.com.

Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data.

Before adding external devices, Toshiba recommends first setting up the software.

Installing a memory module

Memory modules can be installed in the memory module slots on the back of the computer. You will need a small Phillips screwdriver for this procedure.

If the computer has been running recently, the memory module(s) may be hot. The surrounding area may also be hot. Allow the module(s) to cool to room temperature before replacing it. Avoid touching the cover, the module(s), and the surrounding area before they have cooled. Failure to follow these directions could result in minor bodily injury.

To avoid damaging the computer’s screws, use a small Phillips screwdriver of the correct size that is in good condition.

Installing a memory module with the computer’s power on will damage the computer, the module, or both. Always turn the computer's power off first.

Getting Started

NOTE

Shut down button

Start button

Adding memory (optional)

The computer has two memory slots—Slot A and Slot B. You can install one or two memory modules.

Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost.

For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.

If the computer is on, begin at step 1; otherwise, skip to step 3.

1 Click Start.

(Sample Image) Shut down button

2 Click the Shut down button in the lower-right corner of the

Start menu.

The computer closes all open programs, shuts down the operating system, and then turns off.

3 Unplug and remove any cables connected to the computer,

including the AC adaptor.

Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.

Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved.

Back of monitor

Memory module slot cover

NOTE

Getting Started

Adding memory (optional)

4 Using a small Phillips screwdriver, loosen the captive screw

that secures the memory module slot cover.

(Sample Illustration) Removing the memory module slot cover

5 Remove the memory module slot cover.

6 Place the screw and the cover in a safe place so that you can

retrieve them later.

Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.

Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems.

7 Carefully remove the new memory module from its antistatic

packaging, without touching its connector.

8 Locate an empty memory module slot on the back of the

computer.

If no memory slot is available, you must remove a module by performing steps 2-3 of “Removing a memory module” on page 35.

If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module.

Getting Started

NOTE

latch

key

notch

connector

Adding memory (optional)

For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.

9 Pick up the memory module by its sides, avoiding any contact

with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket.

(Sample Illustration) Aligning the memory module with the socket

10 Firmly press the memory module into the memory slot’s socket

at approximately a 30-degree angle (to the horizontal surface of the computer).

(Sample Illustration) Inserting the memory module into the socket

latch

Slot B

Slot A

NOTE

Getting Started

Adding memory (optional)

11 Once the module’s connector is fully inserted into the socket,

press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 10-11.

(Sample Illustration) Pressing down on the memory module

Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place.

(Sample Illustration) Inserting the memory module into the slot

For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.

12 Replace the memory module slot cover and secure it using the

screw.

❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source,

such as an electric blanket or heater.

❖ Never cover or block the air vents including those located on the

back of the computer.

❖ Always operate your computer on a hard flat surface.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

13 Reconnect the cables.

14 Restart the computer.

TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.

Getting Started

Adding memory (optional)

You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module.

If you are adding extra memory after setting up the computer, verify that the computer has recognized it correctly as described in

“Checking total memory” on page 37.

Removing a memory module

If you need to remove a memory module:

1 Complete steps 1–6 in “Installing a memory module” on

page 30 to shut down the computer and open the memory

module slot cover.

Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.

NOTE

Slot B

Slot A

Getting Started

Adding memory (optional)

The following screen may appear when you turn on the power:

If “Start Windows® Normally” is highlighted, then press Enter. If one of the Safe Mode options is highlighted, it is best to press

Enter to go into Safe Mode, then shut down and restart the system, at

which time Windows When Safe Mode is suggested, this could be a sign that you may

need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support.

should boot back up normally.

2 Pull the latches away from the memory module.

The memory module pops up slightly.

If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module.

3 Gently lift the memory module to a 30-degree angle and slide it

out of the slot.

(Sample Illustration) Removing the memory module

Getting Started

Adding memory (optional)

4 Replace the memory module slot cover and secure it using the

screw.

❖ Never cover your computer or AC adaptor with any object. ❖ Never place your computer or AC adaptor near a heat source,

such as an electric blanket or heater.

❖ Never cover or block the air vents including those located on the

back of the computer.

❖ Always operate your computer on a hard flat surface.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

5 Reconnect the cables.

6 Restart the computer.

TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.

Checking total memory

When you add or remove a memory module, you can check that the computer has recognized the change. To do this:

❖ Click Start, Control Panel, System and Security, and then

System.

The System window appears. Installed memory (RAM) is displayed below the System heading.

If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1-6 in “Installing a memory module” on page 30), and then check that the module is inserted completely into the socket and lined up squarely with the socket latches.

NOTE

Getting Started

Recovering the Internal Storage Drive

From time to time, Windows® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again.

Recovering the Internal Storage Drive

Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary.

The following internal storage drive recovery options are available:

Recovery option Description

Recover to out-of-box state

Recovery of factory default software with user’s data

Recover without changing the internal storage drive partitions

This option restores the original factory image to your internal storage drive, returning your computer to its out-of-box state. (Recommended recovery method)

See “Recovering to out-of-box state (recommended

recovery method)” on page 39.

This option recovers the factory default software, while the computer attempts to back up all data from C:\Users.

See “Recovering of factory default software with user’s

data” on page 42.

This option recovers just your C: drive, leaving any other partitions you may have created (for example, a D: drive) intact.

Recover to a custom size partition

See “Recovering without changing the internal storage

drive partitions” on page 45.

This option allows you to specify a custom size for the C: partition and then restores your C: drive to its out-of-box state. Note: With this option, any changes you made to the C: drive and any other drive partitions you may have created are deleted.

See “Recovering to a custom size partition” on page 48.

Getting Started

NOTE

Recovering the Internal Storage Drive

A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. It is strongly recommended that you create recovery media before using your system for the first time. See “Creating recovery media” on page 50 and “Restoring

from recovery media” on page 52.

❖ The Toshiba Recovery Wizard also provides the option of

erasing your internal storage drive, without restoring the information on the drive. See “Erasing the Internal Storage

Drive” on page 54 for more information.

❖ When you restore your system, only the operating system files,

applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows backup program. For more information, see “Backing up your

work” on page 68.

Backup or another

Recovering to out-of-box state (recommended recovery method)

Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery. For more information, see “Backing up your work” on

page 68.

You can recover the original factory image (returning the computer to its out-of-box state) using the utilities stored on your computer’s internal storage drive or using recovery media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from

recovery media” on page 52.

Getting Started

Recovering the Internal Storage Drive

To recover the original factory image using the utilities on your computer’s internal storage drive:

1 Make sure the computer is turned off.

2 While powering on your computer, press the

initial TOSHIBA screen displays.

The boot menu appears.

3 Using the arrow keys to scroll down, select the HDD

Recovery option, and then press the

4 A warning screen appears, stating that when the recovery is

executed, all data will be deleted and rewritten unless the “Recovery of Factory Default Software with user’s data” option is selected in the next step. Click Ye s to continue.

ENTER key.

F12 key when the

(Sample Image) Warning screen

Getting Started

Recovering the Internal Storage Drive

5 When the Toshiba Recovery Wizard opens and the “Selecting

a process” screen displays, select Recovery of Factory Default Software, and then click Next.

(Sample Image) Selecting a process screen

6 The Recovery of Factory Default Software screen appears.

Select Recover to out-of-box state.

(Sample Image) Recovery of Factory Default Software screen

7 Click Next.

A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up

your work” on page 68).

Getting Started

Recovering the Internal Storage Drive

8 Click Next to begin the recovery.

When the recovery process is complete, a message displays indicating that the internal storage drive has been recovered.

9 Click Finish to restart the computer.

Recovering of factory default software with user’s data

Using “Recovery of Factory Default Software with user’s data” recovers your internal storage drive to factory default state and attempts to save C:\Users data to C:\Backup. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work” on page 68.

You can recover the factory default software, while the computer will attempt to back up all of the data from the C:\Users using the utilities stored on your computer’s internal storage drive:

TECHNICAL NOTE: The data from C:\Users will be copied into the C:\backup%current date% folder. The directory structure will be retained, however all of the data will be moved to this folder during the recovery process. As a result, any user can access the folders under C:\backup%current date%. To return the data to your private account, you will need to recreate a new account, and drag and drop the data into your personal folders.

1 Make sure the computer is turned off.

2 While powering on your computer, press the

initial TOSHIBA screen displays.

The boot menu appears.

3 Using the arrow keys to scroll down, select the HDD

Recovery option, and then press the

ENTER key.

F12 key when the

Getting Started

Recovering the Internal Storage Drive

4 A warning screen appears, stating that when the recovery is

executed, all data will be deleted and rewritten unless the “Recovery of Factory Default Software with user’s data” option is selected in the next step. Click Ye s to continue.

(Sample Image) Warning screen

5 When the Toshiba Recovery Wizard opens and the “Selecting

a process” screen displays, select Recovery of Factory Default Software with user’s data, and then click Next.

(Sample Image) Selecting a process screen

6 A warning screen appears, stating the Toshiba Recovery

Wizard will “attempt” to save all data. There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process.

Getting Started

Recovering the Internal Storage Drive

Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 68).

7 Click Ye s to continue.

(Sample Image) Warning screen

8 When the recovery process is complete, the Recovery of

Factory Default Software screen appears, indicating that the recovery process is complete. Click Finish to restart the computer.

(Sample Image) Recovery of Factory Default Software - Recovery complete

Getting Started

Recovering the Internal Storage Drive

Recovering without changing the internal storage drive partitions

Recovering without changing the internal storage drive partitions deletes all information stored on the C: drive. Be sure to save your work to external media before executing the recovery (see “Backing

up your work” on page 68). If you have created other partitions

(for example, a D: drive), those partitions will remain intact and any information on them will not be affected.

You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer’s internal storage drive or by using recovery media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery

media” on page 52.

To recover using the utilities on your computer’s internal storage drive:

1 Make sure the computer is turned off.

2 While powering on your computer, press the

initial TOSHIBA screen displays.

The boot menu appears.

3 Using the arrow keys to scroll down, select the HDD

Recovery option, and then press the

ENTER key.

F12 key when the

Getting Started

Recovering the Internal Storage Drive

4 A warning screen appears, stating that when the recovery is

executed, all data will be deleted and rewritten unless the “Recovery of Factory Default Software with user’s data” option is selected in the next step. Click Ye s to continue.

(Sample Image) Warning screen

5 When the Toshiba Recovery Wizard opens and the “Selecting

a process” screen displays, select Recovery of Factory Default Software, and then click Next.

(Sample Image) Selecting a process screen

Getting Started

Recovering the Internal Storage Drive

6 The Recovery of Factory Default Software screen appears.

Select Recover without changing the hard drive partitions.

(Sample Image) Recovery of Factory Default Software screen

7 Click Next.

A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work” on page 68).

8 Click Next to begin the recovery.

When the recovery process is complete, a message displays, indicating that the C: drive has been recovered.

9 Click Finish to restart the computer.

Getting Started

Recovering the Internal Storage Drive

Recovering to a custom size partition

Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery. For more information, see “Backing up your work” on page 68.

The “Recover to a custom size partition” option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer’s internal storage drive or using recovery media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery media” on page 52.

To resize and recover the C: drive using the utilities on your computer’s internal storage drive:

1 Make sure the computer is turned off.

2 While powering on your computer, press the

initial TOSHIBA screen displays.

The boot menu appears.

3 Using the arrow keys to scroll down, select the HDD

Recovery option, and then press the

4 A warning screen appears, stating that when the recovery is

executed, all data will be deleted and rewritten unless the “Recovery of Factory Default Software with user’s data” option is selected in the next step. Click Ye s to continue.

F12 key when the

ENTER key.

(Sample Image) Warning screen

Getting Started

Recovering the Internal Storage Drive

5 When the Toshiba Recovery Wizard opens and the “Selecting

a process” screen displays, select Recovery of Factory Default Software, and then click Next.

(Sample Image) Selecting a process screen

6 The Recovery of Factory Default Software screen appears.

Select Recover to a custom size partition.

(Sample Image) Recovery of Factory Default Software screen

NOTE

Getting Started

Recovering the Internal Storage Drive

7 Use the on-screen arrow buttons in The size of drive C: field

to set the partition size.

8 Click Next.

A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up

your work” on page 68).

9 Click Next to begin the recovery.

When the recovery process is complete, a message displays indicating that the C: drive has been recovered.

10 Click Finish to restart the computer.

Creating recovery media

It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media.

When you create recovery media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery media. You will need to separately back up the files you created; for more information, see “Backing up your work” on page 68.

When you create recovery media, the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer. The amount of space required for storing the recovery files varies by computer model. Follow the procedure below to determine how much space you will need for storing your system’s recovery files.

Getting Started

Recovering the Internal Storage Drive

To create recovery media:

1 Click the Start button and, in the Search field, type Recovery

Media Creator. In the list that appears above, click on your

selection.

The TOSHIBA Recovery Media Creator dialog box displays.

(Sample Image) TOSHIBA Recovery Media Creator dialog box

2 Select DVD or USB Flash from the drop-down list next to

“System Recovery Media,” depending on the type of external media you want to use.

3 Check the Information area of the dialog box to determine the

number of DVDs you will need and/or the minimum amount of storage space required for copying your system’s recovery files to USB flash drive(s).

4 Do one of the following:

❖ If you are copying files to DVD, insert a blank DVD into

the optical disc drive.

❖ If you are copying files to a USB flash drive, connect a

USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer.

All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media. Be sure to save the information stored on your external media to another storage device before executing this procedure, or use blank media.

NOTE

Getting Started

Recovering the Internal Storage Drive

5 Click the Create button in the TOSHIBA Recovery Media

Creator utility dialog box.

6 Follow the on-screen prompts to complete the copy process.

If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during recovery.

For information on using the Recovery media you have created with the preceding steps, see “Restoring from recovery media” on

page 52.

Restoring from recovery media

The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 68).

If you have created recovery media for your system, you can restore your system from such media, if necessary. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see “Creating recovery

media” on page 50.

With recovery media, you can:

❖ Recover to out-of-box state (recommended recovery method)

❖ Recovery of factory default software with user’s data

❖ Recover without changing the internal storage drive partitions

❖ Recover to a custom size partition

For more information on these options, see “Recovering the

Internal Storage Drive” on page 38.

When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows For more information, see “Backing up your work” on page 68.

Backup or another backup program.

Getting Started

Recovering the Internal Storage Drive

To recover your internal storage drive from recovery media:

1 Make sure your computer is turned off.

2 Do one of the following:

❖ If your recovery files are on DVDs, insert the first

recovery DVD into your optical disc drive.

❖ If your recovery files are on a USB flash drive, connect the

USB flash drive to your computer.

3 Turn on your computer. When the initial TOSHIBA screen

displays, press the

The boot menu displays.

4 Using the arrow keys, select the DVD option or the USB Flash

option, depending on which type of media you are using, and then press the

5 A warning screen appears, stating that when the recovery is

executed all data on your internal storage drive will be deleted and rewritten unless the “Recovery of Factory Default Software with user’s data” option is selected. Click Ye s to continue.

6 When the Toshiba Recovery Wizard opens and the “Selecting

a process” screen displays, select Recovery of Factory Default Software, and then click Next.

7 Select one of the following options:

❖ Recover to out-of-box state (recommended recovery

method)—If you want to recover the original factory image

❖ Recover without changing the hard drive partitions—If

you want to recover the C: partition only, leaving other partitions you have created intact

❖ Recover to a custom size partition—If you want to

recover the C: drive to its out-of-box state and specify a custom size for the C: drive. Note: This option deletes all other partitions from the drive.

8 Follow the on-screen instructions to complete the recovery

process.

When the recovery process is complete, a message displays indicating that the drive has been recovered.

9 Click Finish to restart the computer.

F12 key on your keyboard.

Enter key.

NOTE

Getting Started

Erasing the Internal Storage Drive

Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery media and back up your data to external media before erasing the internal storage drive.

If you want to restore the internal storage drive, use one of the recovery options instead of erasing the drive. For more information, see “Recovering the Internal Storage Drive” on page 38.

To delete all data and partitions from the internal storage drive:

1 Access the Toshiba Recovery Wizard on your internal storage

drive or on your recovery media.

❖ To access the Recovery Wizard on your internal

storage drive: While powering on your computer, press the

F12 key when the initial TOSHIBA screen displays.

The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the

ENTER key. Read the Warning screen that displays, and

then click Ye s to continue.

❖ To access the Recovery Wizard on your recovery

media: Turn off your computer. Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer, and then power on the computer. When the initial TOSHIBA screen displays, press DVD or USB Flash option on the boot menu, depending on which type of media you are using, and then press Select Toshiba Recovery Wizard, and then click Next.

2 Select Erase the hard disk, and then click Next.

3 Choose one of the following options on the Erase the hard disk

screen:

❖ Delete all data and partitions from the hard disk—This

option deletes all of the data on the internal storage drive without overwriting the drive.

❖ Delete all partitions and overwrite all sectors on the

hard disk—This option deletes all data and then overwrites the entire internal storage drive for security

F12. Using the arrow keys, select the

Enter.

Getting Started

Erasing the Internal Storage Drive

purposes. This process may take several hours, depending on the size of your internal storage drive.

(Sample Image) Erase the hard disk screen

4 Click Next.

A confirmation message displays reminding you that all data on the internal storage drive will be lost. Be sure you have saved your work to external media (see “Backing up your

work” on page 68) and created recovery media (see “Creating recovery media” on page 50) before proceeding.

5 Click Next to begin erasing the internal storage drive.

When the recovery process is complete, a message displays, indicating that the internal storage drive has been erased.

6 Click Finish to restart the computer.

Getting Started

Checking the internal storage drive operating status

After restoring your internal storage drive, you can check its status as follows:

1 Click Start button and, in the Search field, type Computer

Management. In the list that appears above, click on your

selection.

2 Click Disk Management.

Installing drivers and applications

The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.

To reinstall drivers and applications:

1 Click the Start button and, in the Search field, type TOSHIBA

Application Installer. In the list that appears above, click on

your selection.

2 Click Next.

3 Click the item you want to install.

4 Click Install.

5 Follow the on-screen prompts to complete the installation

process.

Connecting an external device

You can easily attach an external device your computer.

To do this:

1 Read the directions that came with the device to see if you first

need to install new software.

2 Connect the device’s video or USB cable to the port on the

computer and to the device.

3 Connect the device’s power cable to a live electrical outlet (if

applicable).

4 Turn on the external device (if applicable).

Your computer may automatically detect the external device.

Using external display devices

NOTE

HDMI™ In port

Using external display devices

Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below:

Using the HDMI™ In port

Your computer comes with an HDMI™ In port, allowing you to connect to a video gaming console or DVD player.

Locate the HDMI™ In port on the Quick Start Card that shipped with your computer.

Getting Started

(Sample Illustration) Video ports on back of computer

NOTE

Getting Started

Customizing your computer’s settings

There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details.

You may also wish to customize your power usage settings. For more information, see “Power Plans” on page 76. There are additional custom settings you can choose. See “Utilities” on

page 89.

Caring for your computer

This section gives tips on cleaning and moving your computer.

Please handle your computer carefully to avoid scratches and damage.

Cleaning the computer

Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer.

To keep your computer clean, gently wipe with a lightly dampened cloth.

Moving the computer

Before moving your computer to a new location, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected.

Before moving your computer, shut down the computer and disconnect the power cable/cord.

Using a computer lock

You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com.

(Sample Illustration) Computer lock cable

To secure the computer:

1 Wrap the cable through or around some part of a heavy object.

Make sure there is no way for a potential thief to slip the cable off the object.

2 Pass the locking end through the loop.

3 Insert the cable’s locking end into the security lock slot on your

computer, then engage the locking device.

The computer is now securely locked.

Getting Started

Caring for your computer

(Sample Illustration) Attaching security lock cable

Chapter 2

Learning the Basics

This chapter gives some computing tips and provides important information about basic features.

Computing tips

❖ Save your work frequently.

Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, you will lose all work since you last saved.

See “Saving your work” on page 67 for further information.

HINT: Some programs have an automatic save feature that can be activated. This feature saves your file to the internal storage drive at preset intervals. See your software documentation for details.

❖ Back up your files to external media on a regular basis. Label

the backup copies clearly and store them in a safe place.

It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the

Windows

operating system” on page 124.

❖ Use Error-checking and Disk Defragmenter regularly to check

NOTE

Scroll wheel

Battery light

and optimize disk space and improve performance.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via external media, email, or download from the Internet.

❖ Take frequent breaks to avoid repetitive-motion injuries and

eyestrain.

❖ Do not turn off the computer if a drive indicator light indicates

a drive is active.

Turning off the computer while it is reading from or writing to a disk may damage the disk, the drive, or both.

The Windows® operating system records information, such as your desktop setup, during its shutdown procedure. If you do not let the Windows new icon positions may be lost.

operating system shut down normally, details such as

Using the wireless mouse

Your computer comes with a wireless mouse. The wireless receiver comes installed on your computer.

Learning the Basics

Using the wireless mouse

(Sample Illustration) Mouse

Battery cover

Mouse ON/OFF switch Connect button

Learning the Basics

Using the wireless mouse

Replacing the batteries

Batteries are required to power the wireless mouse. The battery light glows red when the battery power is low.

To replace the batteries:

1 Save your work and turn the mouse upside down.

(Sample Illustration) Mouse underside

2 Slide the mouse ON/OFF switch on the underside to the OFF

position.

3 Slide the Battery cover off.

4 Always replace both batteries at the same time with fresh ones.

5 Replace the battery cover.

6 Slide the mouse ON/OFF switch to the ON position.

If a battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock. Failure to do so could possibly result in serious injury.

Using the wireless keyboard

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Battery coverKeyboard ON/OFF switch

Your computer comes with a wireless keyboard. The wireless receiver comes installed on your computer.

(Sample Illustration) Keyboard

Replacing the batteries

Batteries are required to power the wireless keyboard. The battery light glows red when the battery power is low.

To replace the batteries:

1 Save your work and turn the keyboard upside down.

Learning the Basics

Using the wireless keyboard

(Sample Illustration) Keyboard underside

2 Slide the keyboard ON/OFF switch on the underside to the

OFF position.

3 Slide the Battery cover off.

4 Always replace both batteries at the same time with fresh ones.

5 Replace the battery cover.

NOTE

Learning the Basics

Using the wireless keyboard

6 Slide the keyboard ON/OFF switch to the ON position.

Keyboard functions

Your computer’s keyboard contains character keys, control keys, function keys, and special Windows

To capture a print screen of the entire screen, press the

Fn + PRTSC key.

keys.

(Sample Illustration) PRTSC key on the keyboard

Character keys

Typing with the character keys is very much like typing on a typewriter, except that:

❖ The space bar creates a space character instead of just passing

over an area of the page.

❖ The lowercase letter l (el) and the number 1 are not

interchangeable.

❖ The uppercase letter O and the number 0 are not

interchangeable.

Ctrl, Fn, and Alt keys

Application key

Windows

key

Learning the Basics

Touch screen

(Sample Illustration) Ctrl, Fn, and Alt keys

The

Ctrl, Fn, and Alt keys do different things depending on the

program you are using. For more information, see your program documentation.

Function keys

The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard.

(Sample Illustration) Function keys

Special Windows® keys

(Sample Illustration) Special Windows® keys

Your computer’s keyboard has one key and one button that have special functions in Windows

❖ Windows

❖ Application key—Has a similar function as the secondary

mouse button

key—Opens the Start menu

Touch screen

(Available on certain models.)

Your computer may be enabled with a touch screen feature.

Search programs and files field

Learning the Basics

Starting a program

The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows

If you prefer to open the program first, you have three options. You can:

❖ Use the Search programs and files field in the Start menu

❖ Double-click the icon for the program on your desktop

❖ Use the Start menu

The next two sections explain how to start a program from the Start menu, and the Search programs and files field.

Starting a program using the Search programs and files field

This example uses the Start menu’s Search programs and files field to start WordPad:

1 Click Start to display the Start menu.

The Search programs and files field appears at the bottom of the Start menu.

Explorer.

(Sample Image) Search programs and files field in Start menu

2 Start typing the program’s name (

programs and files field.

As you type, all matching files and programs are displayed in a separate window.

3 In the search results window, click Wor dPad under Programs.

wordpad) in the Search

Starting a program from the Start menu

NOTE

When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows

1 Click Start, and then All Programs.

2 Click the program group, in this example, Accessories.

3 Click the program, in this example, Wor dPad.

WordPad program as an example:

The Windows menu, which lists programs and program groups. If your program is listed, go to step 3, otherwise, continue with step 2.

If you pause with your mouse on All Programs, it will open it up. You may need to scroll up or down to see the complete list.

The Accessories menu is displayed.

WordPad opens.

To close the program, click the Close button in the upper-right corner of the program’s window.

operating system displays the All Programs

Learning the Basics

Saving your work

Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing.

When you turn off the computer using the Sleep or Hibernate commands, your work should be there when you resume.

Many programs offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature.

Learning the Basics

Backing up your work

Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available.

To back up several files at one time, use the Microsoft Backup program preinstalled on the computer’s internal storage drive. Also see “Backing up your data or your entire computer with

the Windows

Restoring your work

To restore information from your backup media to your internal storage drive, use the Restore option in the Windows Restore program. Look in the online Help or your operating system documentation for information on restoring files.

operating system” on page 126.

HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high-capacity backup system, such as an external hard drive.

Windows®

Backup and

(Sample Image) Backup and Restore screen

TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive. Make sure the backup version is the one you want before overwriting the existing file.

Using the optical disc drive

NOTE

Optical storage is a popular medium for software, music, and video. Digital versatile discs or Blu-ray™ Discs provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus.

TECHNICAL NOTE: Your optical disc drive is set to play region 1 (North America) for DVD-ROMs or BD-ROMs, depending on the type of drive. If you play a DVD or Blu-ray Disc™ from another region, the drive will automatically change to play in the format of the other region. The drive will allow you to change regions four times. On the fourth change, the region will be “locked in.” That is, the drive will only play DVDs and Blu-ray™ Discs from that last region. Note that changing from region 1 to region 2 and back to region 1 is counted as two changes.

When viewing DVD and Blu-ray Disc™ movies use the DVD or Blu-ray Disc™ player software that came with your computer.

Learning the Basics

Using the optical disc drive

Viewing Blu-ray Disc™ movies

Your system may come with a Blu-ray Disc™ drive. Due to differences between High Definition and previous viewing capabilities, consider the following:

❖ Some Blu-ray Disc™ movies have online content that can be

accessed from the disc. To view this content, your computer must be connected to the Internet.

(Sample Image) Sound properties window

NOTE

Drive in-use indicator light Eject button Manual eject hole

Learning the Basics

Using the optical disc drive

❖ If you want to use the internal speakers, click on the Speakers

tab and click Set Default.

❖ Use the arrow keys on your keyboard to navigate within the

Blu-ray Disc™ player console.

Use of a mouse is not supported within the Blu-ray Disc™ player.

Optical disc drive components

The optical disc drive is located on the side of the computer.

Your optical disc drive may look like this:

(Sample Illustration) Optical disc drive

Drive in-use indicator light—Indicates when the drive is in use.

Eject button—Press to release the disc tray.

Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive.

When the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction.

Manual eject hole—Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole.

Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.

Inserting an optical disc

To insert an optical disc into the drive:

1 Make sure the computer is turned on.

The drive will not open if the computer’s power is off.

Learning the Basics

Using the optical disc drive

2 Make sure the drive’s in-use indicator light is off.

3 Press the drive’s eject button.

The disc tray slides partially out of the drive.

4 Grasp the tray and pull it fully open.

(Sample Illustration) Drive tray fully extended

5 Hold the disc by its edges and check that it is free of dust.

If the disc is dusty, clean it with a clean dry cloth.

6 Place the disc carefully in the disc tray, label side out.

(Sample Illustration) Positioning the disc in the drive

7 Gently press the disc onto the center spindle until it clicks into

place.

Learning the Basics

Using the optical disc drive

Handle DVDs, Blu-ray™ Discs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data.

8 Make sure the disc is completely on the spindle and is lying flat

on the tray.

If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance.

9 Push the disc tray in by pressing gently on the center of the tray

until it clicks into place.

You are ready to use the disc.

Playing an audio CD

Insert an audio CD and close the disc tray.

If the computer is turned on, the default player opens.

❖ To play the CD or to pause, click the Play/pause button.

❖ To stop the CD, click the Stop button.

Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.

Playing optical media

If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps:

1 Click Start, and then Computer.

2 Double-click the optical disc drive icon.

The drive will run the optical disc.

If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media then play the CD. For other types of media, use the associated software to open the files on the disc.

Player and use it to select and

Recording optical media

NOTE

Depending on the configuration, your computer may come with an optical disc drive that allows you to:

❖ Play pre-recorded and recorded optical media.

❖ Read/write data and multi-media files to recordable optical

media.

For more information regarding supported optical media formats please refer to your computer’s detailed specifications at

support.toshiba.com.

Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders. Additionally, certain optical media recorded on your optical disc drive may not play back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your computer's product specification for listing of specific format compatibilities.

Copy protection technology may also prevent or limit recording or viewing of certain optical media.

Learning the Basics

Using the optical disc drive

For details on how to use the software, please refer to the respective Online Help menus.

Removing a disc with the computer on

To remove an optical disc with the computer turned on:

1 Press the eject button on the drive.

Do not press the eject button while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive.

Also, if the disc is still spinning when you open the disc tray, wait for it to stop spinning before you remove it.

2 Pull the tray out until it is fully open, remove the disc, and

place it in its protective cover.

3 Gently press the tray in to close it.

Learning the Basics

Toshiba’s online resources

Removing a disc with the computer off

To remove a disc with the computer turned off:

1 Insert a slender object, such as a straightened paper clip, into

the manual eject hole.

The disc tray slides partially out of the drive.

Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.

2 Pull the tray out until it is fully open, remove the disc, and

place it in its protective cover.

3 Gently press the tray in to close it.

Toshiba’s online resources

Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see “Contacting Toshiba”

on page 129.

Chapter 3

Computing

Toshiba’s energy-saver design

Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.

Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods.

Power management

Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance.

Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center.

NOTE

Computing

Charging the RTC battery

Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off.

The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary by computer model.

Depending on your system, the RTC battery may only charge while the computer is turned on.

To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours.

It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.

When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock.

The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored.

Power Plans

You can choose a predefined Power Plan or select your own combination of power options. To do this:

1 Click the Start button and, in the Search field, type Power

Options. In the list that appears above, click on your selection.

Computing

NOTE

Powe r Pla ns

The Windows® Power Options window appears.

(Sample Image) Windows

2 Select an appropriate plan for your work environment or create

your own custom plan.

3 Click Create a power plan in the left pane to set up a new

plan.

To edit a plan or to edit advanced settings, continue to the following steps.

4 Click Change plan settings to choose the plan you want to

edit.

This screen allows you to change basic settings.

5 Click Change advanced power settings to access settings for

internal storage drive power save time, etc.

You can click on the plus signs to expand each item and to see what settings are available for each item.

6 Click OK to save the plan changes you have performed.

By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited.

Power Options window

Computing

Using the TOSHIBA eco power plan

This computer is equipped with the TOSHIBA eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, see “Power Plans” on page 76.

The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To learn how to access the utility, see “TOSHIBA eco Utility™” on page 107.

For more information on the TOSHIBA eco power plan, see the Help file in the TOSHIBA eco Utility™ window.

Chapter 4

Exploring Your Computer’s Features

In this chapter, you will explore some of the special features of your computer.

Exploring the desktop

The desktop is the launching pad for everything you can do in the Windows programs, find documents, set up system components, and perform most other computing tasks.

operating system. You can use its features to start

HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your system.

Start button Taskbar

Icons

Notification area

Exploring Your Computer’s Features

Exploring the desktop

Finding your way around the desktop

Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern.

(Sample Image) Windows

operating system desktop

Icons

An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.

You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area.

You may see various icons displayed on your system desktop, for example:

Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin.

Exploring Your Computer’s Features

NOTE

Exploring the desktop

❖ TECHNICAL NOTE: If you delete a large number of files or very

large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows

will prompt you to either permanently

delete the file(s) or cancel the deletion.

❖ If you delete a file (of any size) from an external media or flash

media, it does not go into the Recycle Bin. The file is permanently deleted.

❖ Permanently deleted files cannot be recovered from the Recycle

Bin. For more information on the Recycle Bin, see Windows

online

Help.

If you place the pointer over an icon, a popup description of the file contents appears.

Your desktop may contain other icons depending on your configuration. See Windows

online Help for more specific

information on each icon and how to use it.

Start button

You use the Start button to:

❖ Start programs

❖ Open documents

❖ Adjust system settings

❖ Find files

❖ Access Windows

❖ Suspend system activity and shut down the computer

Whenever a procedure in this User’s Guide instructs you to click Start, it means that you should click the Start button.

Help and Support

NOTE

Exploring Your Computer’s Features

Setting up for communications

Taskbar

Each time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly switch between the programs or windows.

To make a program or window the currently active one, click the associated taskbar button.

Notification area

The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears.

Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume.

To activate a specific task, click the appropriate notification area icon.

Setting up for communications

To connect to the Internet, use an online service, or communicate with another computer, you need:

❖ A browser or communications program

❖ An Internet Service Provider (ISP) or online service if you plan

to use the Internet

❖ A way to connect to the ISP (for example Wi-Fi

Broadband connection, etc.)

/LAN,

Using Wireless LAN connectivity

Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.

Your system may come with an optional wireless LAN module. This is a technology that expands wireless communication beyond networking equipment, and can connect many different kinds of electronic devices without the need for cables.

Exploring Your Computer’s Features

NOTE

Exploring audio features

For information on how to set up a wireless connection, refer to your wireless networking device documentation or your network administrator.

To enable or disable wireless communication, press F12. For more information see “Hot Keys/TOSHIBA Cards” on page 131.

For help with common Wi-Fi

networking problems” on page 121.

networking problems, see “Wireless

Connecting your computer to a network

You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports.

Accessing a network

To access a network, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi computer has Wi-Fi network.

, ask for help when connecting to a Wi-Fi®

Exploring audio features

You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.

Recording sounds

You may record sounds using the computer’s internal microphone (available on certain models) or by connecting an optional external microphone.

access. If your

Start Recording/Stop Recording button

Exploring Your Computer’s Features

Exploring audio features

Using a microphone

1 If you want to use an external microphone, connect it to the

computer.

2 Click the Start button and, in the Search field, type Sound

Recorder. In the list that appears above, click on your

selection.

(Sample Image) Sound Recorder screen

3 Click the Start Recording button.

4 Speak normally into the microphone.

5 When you have finished recording, click the Stop Recording

button.

The Save As dialog box appears.

6 To save the file, type a file name, and then click Save.

Using external speakers or headphones

Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers.

Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.

TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer.

To play back sound files through external speakers or headphones:

1 Locate the headphone jack on the computer.

2 Using any necessary adapters, plug the cable from the

headphones or external speakers into the headphone jack.

The headphone jack requires a 16-ohm stereo mini connector.

Exploring Your Computer’s Features

NOTE

Using the Web Camera

To adjust the volume:

❖ For external speakers, use the volume controls on each speaker.

❖ For headphones, use the computer’s volume control.

Using the Web Camera

(Available on certain models.)

Your computer may come with a built-in Web Camera. With this Web Camera you can do the following:

❖ Take pictures and record videos with your computer

❖ Chat with others and have them see you while using instant

messaging (IM) programs

❖ Have video conference calls

To email, instant message or video conference, you must be connected to the Internet.

Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary.

To access the Web Camera, click the Start button and, in the Search field, type Web Camera. In the list that appears above, click on your selection. The Web Camera indicator light glows when the Web Camera is active.

Using the Memory card reader

(Available on certain models.)

The Memory card reader supports the use of Secure Digital™ (SD™ / SDHC / SDXC), or MMC These media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.

To use a micro or mini SD™ Card, an SD™ adapter is required.

The Memory card reader may also support other types of media.

Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows® operating system.

(MultiMediaCard®) media.

Exploring Your Computer’s Features

Using the Memory card reader

Inserting memory media

The following instructions apply to all types of supported media devices.

1 Turn the media so that the contacts (metal areas) are face down.

2 Push the media into the adapter until it locks in place.

(Sample Illustration) Inserting memory media

When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.

Removing memory media

1 Prepare the card for removal by clicking on the Show hidden

icons button ( ), if necessary, in the notification area and then

selecting the Safely Remove Hardware and Eject Media icon.

If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe to Remove Hardware. If the computer has a spring-loaded adapter slot, see step 2; otherwise, skip to step 3.

2 Gently press the card inward to release it.

The card pops out slightly.

3 Grasp the card and pull it straight out.

Exploring Your Computer’s Features

Using the Memory card reader

(Sample Illustration) Removing memory media

Do not remove memory media while data is being written or read. Even when the Windows to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go out.

message “copying...” disappears, writing

Exploring Your Computer’s Features

Toshiba remote control

(Available on certain models.)

Your computer may have shipped with a remote control. You can use your Toshiba remote control to play music and videos, to view pictures, and to watch television programs using the Windows Media Center.

The remote control helps you navigate media windows on your computer just as a cable TV remote control navigates cable TV options or controls the playback of a video.

Windows

❖ Watch, pause, and record live TV

❖ View slide shows of your photos

❖ Play any song in your music library, or play CDs or DVDs

Using the Toshiba remote control

To begin using your remote control:

1 Point the remote control at the remote control sensor. The

2 If your computer is powered on, turn it off or place it in

3 Using the Toshiba remote control, press the green Start button.

4 The first time you start Windows

5 When you reach the page titled Get the Most from Windows

Media Center allows you to:

remote control sensor is located on the front of your computer. Make sure there is nothing blocking the path between your remote control and the remote control sensor.

Hibernation mode.

Continue on the setup page, and then select Custom.

Media Center, select Ye s to allow Media Center to download

album cover art, DVD cover art, current TV guide listings, information from online media services, and other useful information.

Media Center, select

Chapter 5

NOTE

Utilities

Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.

The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.

❖ TOSHIBA Assist

❖ TOSHIBA Application Installer

❖ Supervisor password

❖ User password

❖ TOSHIBA Face Recognition Utility

❖ TOSHIBA PC Diagnostic Tool Utility

❖ Mouse Utility

❖ TOSHIBA Hardware Setup

❖ TOSHIBA Sleep Utility

❖ TOSHIBA Button Support

Utilities

TOSHIBA Assist

❖ TOSHIBA Accessibility

❖ TOSHIBA eco Utility™

❖ TOSHIBA Service Station

❖ TOSHIBA PC Health Monitor

TOSHIBA Assist

The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings.

To access TOSHIBA Assist, click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection.

The TOSHIBA Assist window appears.

(Sample Image) TOSHIBA Assist window

The TOSHIBA Assist offers four categories of options:

❖ Connect

❖ Secure

❖ Protect & Fix

❖ Optimize

Connect

Secure

Utilities

TOSHIBA Assist

The feature available in this category is Bluetooth® Settings.

(Sample Image) TOSHIBA Assist window – Connect tab

The features available in this category are:

❖ Supervisor password

❖ User password

(Sample Image) TOSHIBA Assist window – Secure tab

Protect & Fix

The feature available in this category is:

❖ TOSHIBA PC Diagnostic Tool Utility

(Sample Image) TOSHIBA Assist window – Protect & Fix tab

Utilities

TOSHIBA Assist

Optimize

Utilities

TOSHIBA Assist

The features available in this category are:

❖ Mouse Utility

❖ TOSHIBA Hardware Setup (Hardware Settings)

❖ TOSHIBA Button Support

❖ TOSHIBA Accessibility

❖ TOSHIBA Face Recognition Utility

❖ TOSHIBA Sleep Utility

❖ TOSHIBA eco Utility™

(Sample Image) TOSHIBA Assist window – Optimize tab

Utilities

TOSHIBA Application Installer

The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.

To reinstall drivers and applications:

1 Click the Start button and, in the Search field, type TOSHIBA

Application Installer. In the list that appears above, click on

your selection.

2 Click Next.

(Sample Image) TOSHIBA Application Installer screen

3 Click the item you want to install.

(Sample Image) TOSHIBA Application Installer selection screen

4 Click Install, then follow the on-screen prompts to complete

the installation process.

Setting passwords

NOTE

Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again.

TOSHIBA supports several types of passwords on your computer:

❖ An instant password—Secures your open programs and files

when leaving the computer temporarily.

You need to have created a password for your Windows® account to use an instant password.

❖ A power-on password—Prevents unauthorized users from

starting the computer.

❖ A supervisor password—Prohibits unauthorized users from

accessing certain functions such as TOSHIBA Hardware Setup. This is useful if more than one person uses the computer.

When setting up passwords, keep the following in mind:

❖ The user password can be set up under the supervisor

password.

❖ The supervisor password must be set before the user password,

or the user password must be deleted and then re-entered after the supervisor password is set.

Utilities

Setting passwords

Using a supervisor password

A supervisor password prevents other users from changing hardware configuration options.

Setting a supervisor password

If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.

TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.

Utilities

Setting passwords

To set a supervisor password:

1 Click the Start button and, in the Search field, type TOSHIBA

Assist. In the list that appears above, click on your selection.

The TOSHIBA Assist window appears.

2 On the left side, click the Secure tab.

3 Click the Supervisor Password icon.

The Supervisor Password tab of the TOSHIBA Password Utility window appears.

(Sample Image) Supervisor Password tab

4 Click Registered.

5 Enter your password, and then enter it again to verify.

6 Click OK.

The supervisor password utility dialog box appears.

7 Select Able to run HWSetup or Unable to run HWSetup

and then Click OK.

8 Restart the system to complete the process.

Deleting a supervisor password

To delete a supervisor password:

1 Click the Start button and, in the Search field, type TOSHIBA

Assist. In the list that appears above, click on your selection.

The TOSHIBA Assist window appears.

2 On the left side, click the Secure tab.

3 Click the Supervisor Password icon.

The Supervisor Password tab of the TOSHIBA Password Utility window appears.

4 Click Not Registered.

A pop-up screen appears asking for a password.

5 Enter the password, then click OK.

6 Click OK to exit.

7 Restart the system to complete the process.

Using a user password

A user password provides power-on password protection.

Setting a user password

If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.

TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.

Utilities

Setting passwords

To register a password for the power-on password functions:

1 Click the Start button and, in the Search field, type TOSHIBA

Assist. In the list that appears above, click on your selection.

The TOSHIBA Assist window appears.

2 On the left side, click the Secure tab.

3 Click the User Password icon.

4 Click Registered.

5 Enter your password, and then enter it again to verify.

6 Click OK.

7 Click OK to exit.

Deleting a user password

To cancel the power-on password function:

1 Click the Start button and, in the Search field, type TOSHIBA

Assist. In the list that appears above, click on your selection.

The TOSHIBA Assist window appears.

NOTE

Utilities

TOSHIBA Face Recognition Utility

2 On the left side, click the Secure tab.

3 Click the User Password icon.

4 Click Not Registered.

5 Follow the on-screen instructions to remove the user password.

TOSHIBA Face Recognition Utility

Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer.

For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Windows of your system use your established Windows® passwords to log on.

Please refer to the online help file to learn more about this utility and what it offers:

❖ Setting up a Face Recognition account

❖ Registering a user image

❖ Updating a user image

❖ Changing a user image

❖ Deleting a user image

❖ Configuring Settings

❖ Authentication Functions

Please note that some changes to the likeness of a registrant, such as hair style changes or wearing a cap or glasses, may affect the recognition rates when such changes occur after the registrant’s image has been registered.

TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the registrant’s. In addition, bright background light and or shadows may prevent a registrant from being recognized correctly. If recognition fails, log on to your computer using your Windows

TOSHIBA does not guarantee that the face recognition utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.

password.

passwords. To ensure the security

TOSHIBA PC Diagnostic Tool Utility

NOTE

TOSHIBA PC Diagnostic Tool Utility

This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help.

The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem.

To use the TOSHIBA PC Diagnostic Tool utility:

1 Click the Start button and, in the Search field, type PC

Diagnostic Tool. In the list that appears above, click on your selection. Or click the PC Diagnostic Tool icon in the Protect & Fix tab of TOSHIBA Assist.

The TOSHIBA PC Diagnostic Tool window appears.

2 Click the Diagnostic Tool tab.

Utilities

(Sample Image) TOSHIBA PC Diagnostic Tool window

3 Select the devices that you would like to test by clicking the

check box that appears to the left of the device.

Click the + (plus) and - (minus) symbols to expand and collapse the categories.

4 Click Start Diagnostics when you are ready to begin the tests.

100

Utilities

Mouse Utility

The Mouse utility allows you to change your pointing device or mouse settings.

To access the Mouse utility:

1 Click the Start button and, in the Search field, type Mouse. In

the list that appears above, click on your selection, or click the Mouse icon in the Optimize tab of TOSHIBA Assist.

The Mouse Properties screen appears.

The settings you can change are divided into these categories:

❖ Buttons

❖ Pointers

❖ Pointer Options

❖ Wheel

❖ Hardware

You may see additional categories depending on your particular pointing device.

2 Adjust the settings as desired, then click OK.

Toshiba PQQ14U004001, LX800 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

LX800 Series User’s Guide

Contents

Introduction

This guide

Safety icons

Other icons used

Other documentation

Your computer’s features and specifications

Service options

Setting up a work environment

Precautions

Setting up your computer

Important information on your computer’s cooling fan

Connecting to a power source

Using the computer for the first time

Setting up your keyboard and mouse

Turning on the power

Registering your computer with Toshiba

Setting up your software

Adding optional external devices

Adding memory (optional)

Installing a memory module

Removing a memory module

Checking total memory

Recovering the Internal Storage Drive

Recovering to out-of-box state (recommended recovery method)

Recovering of factory default software with user’s data

Recovering without changing the internal storage drive partitions

Recovering to a custom size partition

Creating recovery media

Restoring from recovery media

Erasing the Internal Storage Drive

Checking the internal storage drive operating status

Installing drivers and applications

Connecting an external device

Using external display devices

Using the HDMI™ In port

Customizing your computer’s settings

Caring for your computer

Cleaning the computer

Moving the computer

Using a computer lock

Computing tips

Using the wireless mouse

Replacing the batteries

Using the wireless keyboard

Replacing the batteries

Keyboard functions

Character keys

Ctrl, Fn, and Alt keys

Touch screen

Function keys

Special Windows® keys

Starting a program

Starting a program using the Search programs and files field

Starting a program from the Start menu

Saving your work

Backing up your work

Restoring your work

Using the optical disc drive

Viewing Blu-ray Disc™ movies

Optical disc drive components

Inserting an optical disc

Playing an audio CD

Playing optical media

Recording optical media

Removing a disc with the computer on

Toshiba’s online resources

Removing a disc with the computer off

Toshiba’s energy-saver design

Power management

Charging the RTC battery

Power Plans

Using the TOSHIBA eco power plan

Exploring the desktop

Finding your way around the desktop