Toshiba portege t130d, satellite t130d pro, satellite t130d Service Manual

Toshiba Personal Computer

Satellite T130D/Satellite ProT130D/PORTEGE T130D

Maintenance Manual

TOSHIBA CORPORATION

File Number 960-Q08

Satellite T130D/Satellite ProT130D/PORTEGE T130DMaintenance Manual (960-Q08)

1

Copyright

© 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.

Toshiba Personal Computer Satellite T130D,Satellite Pro T130D,PORTEGE
T130DMaintenance Manual

First edition November.2009

Disclaimer

The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite T130D, Satellite
Pro T130D, and PORTEGE T130D Series at the time of this manual's production. However,
succeeding computers and manuals are subject to change without notice. Therefore, Toshiba
assumes no liability for damages incurred directly or indirectly from errors, omissions, or
discrepancies between any succeeding product and this manual.

Trademarks

AMD Turion, Athlon are trademarks or registered trademarks of AMD Corporation or its
subsidiaries in the United States and other countries/regions.

Windows and Microsoft are registered trademarks of Microsoft Corporation.
Other trademarks and registered trademarks not listed above may be used in this manual.

Satellite T130D/Satellite ProT130D/PORTEGE T130DMaintenance Manual (960-Q08)

Preface

This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite T130D, Satellite Pro T130D, and PORTEGE T130D
Series.

The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.

SAFETY PRECAUTIONS

Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.

DANGER: “Danger” indicates the existence of a hazard that could result in death or

serious bodily injury, if the safety instruction is not observed.

WARNING: “Warning” indicates the existence of a hazard that could result in bodily

injury, if the safety instruction is not observed.

CAUTION: “Caution” indicates the existence of a hazard that could result in property

damage, if the safety instruction is not observed.

NOTE: “Note” contains general information that relates to your safe maintenance

service.

Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.

 Be sure to fasten screws securely with the right screwdriver. If a screw is not fully

fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.

 If you replace the battery pack or RTC battery, be sure to use only the same model

battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.

Satellite T130D/Satellite ProT130D/PORTEGE T130DMaintenance Manual (960-Q08)

The manual is divided into the following parts:

Chapter 1 Hardware Overview describes the Satellite T130D, Satellite Pro

T130D, and PORTEGE T130D system unit and each FRU.

Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve

FRU problems.

Chapter 3 Test and Diagnostics describes how to perform test and diagnostic

operations for maintenance service.

Chapter 4 Replacement Procedures describes the removal and replacement of the

FRUs.

Appendices The appendices describe the following:

 Handling the LCD Module
 Board layout
 Pin assignments
 Keyboard scan/character code
 Key layout
 Wiring diagrams

Satellite T130D/Satellite ProT130D/PORTEGE T130DMaintenance Manual (960-Q08)

Conventions

This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.

Acronyms

On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:

Read Only Memory (ROM)

Keys

Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.

Key operation

Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause
(Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.

User input

Text that you are instructed to type in is shown in the boldface type below:

DISKCOPY A: B:

The display

Text generated by the computer that appears on its display is presented in the typeface
below:

at complete

Form
System transferred

Satellite T130D/Satellite ProT130D/PORTEGE T130DMaintenance Manual (960-Q08)

Table of Contents

Chapter 1 Hardware Overview

1.1 Features..........................................................................................................................1

1.2 System Block Diagram..................................................................................................6

1.3 2.5-inch Hard Disk Drive...............................................................................................9

1.4 Keyboard......................................................................................................................12

1.5 TFT Color Display.......................................................................................................13

1.6 Power Rails..................................................................................................................15

1.7 Batteries .......................................................................................................................16

1.8 AC Adapter ..................................................................................................................19

Satellite T130D/Satellite ProT130D/PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting............................................................................................................1

2.2 Troubleshooting Flowchart........................................................................................... 2

2.3 Power Supply Troubleshooting..................................................................................... 6

Procedure 1 Power Status Check .................................................................. 6

Procedure 2 Connection Check..................................................................... 8

Procedure 3 Charging Check ........................................................................ 8

Procedure 4 Replacement Check ................................................................ 10

2.4 System Board Troubleshooting...................................................................................11

Procedure 1 Message Check ....................................................................... 12

Procedure 2 Diagnostic Test Program Execution Check............................ 13

Procedure 3 Replacement Check ................................................................ 13

2.5 2.5” HDD Troubleshooting......................................................................................... 14

Procedure 1 Partition Check........................................................................ 14

Procedure 2 Message Check ....................................................................... 15

Procedure 3 Format Check.......................................................................... 16

Procedure 4 Diagnostic Test Program Execution Check............................ 17

Procedure 5 Connector Check and Replacement Check............................. 18

2.6 Keyboard Troubleshooting ......................................................................................... 19

Procedure 1 Diagnostic Test Program Execution Check............................ 19

Procedure 2 Connector Check and Replacement Check............................. 20

2.7 Touch pad Troubleshooting........................................................................................ 21

Procedure 1 Diagnostic Test Program Execution Check............................ 21

Procedure 2 Connector Check and Replacement Check............................. 22

Satellite T130D/Satellite ProT130D/PORTEGE T130DMaintenance Manual (960-Q08)

2.8 Display Troubleshooting..............................................................................................23

Procedure 1 External Monitor Check...........................................................23

Procedure 2 Diagnostic Test Program Execution Check.............................23

Procedure 3 Connector and Cable Check ....................................................24

Procedure 4 Replacement Check .................................................................25

2.9 LAN Troubleshooting..................................................................................................26

Procedure 1 Diagnostic Test Program Execution Check.............................26

Procedure 2 Connector Check and Replacement Check..............................26

2.10 Wireless LAN Troubleshooting...................................................................................27

Procedure 1 Transmitting-Receiving Check................................................27

Procedure 2 Antennas' Connection Check...................................................28

Procedure 3 Replacement Check .................................................................29

2.11 Sound Troubleshooting................................................................................................30

Procedure 1 Connector Check......................................................................30

Procedure 2 Replacement Check .................................................................31

2.12 Bluetooth Troubleshooting..........................................................................................32

Procedure 1 Connector Check and Replacement Check.............................32

2.13 HDMI Troubleshooting ...............................................................................................33

Procedure 1 Connector Check and Replacement Check.............................33

Procedure 2 External Monitor Check……………………………………...33
Procedure 3 Connector and Cable Check…………………………………34
Procedure 4 Replacement Check………………………………………….35

2.14 Memory Troubleshooting............................................................................................36

Procedure 1 Diagnostic Test Program Execution Check.............................36

Procedure 2 Connect Check and Replacement Check…………………….36

2.15 3G Troubleshooting.....................................................................................................37

Procedure 1 Connector Check and Replacement Check.............................37

2.16 Camera Troubleshooting..............................................................................................38

Procedure 1 Camera Execution Check.........................................................38

Procedure 2 Connect Check and Replacement Check…………………….38

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2.17 Microphone Troubleshooting ..................................................................................... 39

Procedure 1 Sound Recorder Execution Check.......................................... 39

Procedure 2 Connect Check and Replacement Check…………………….39

2.18 CRT Troubleshooting ................................................................................................. 40

Procedure 1 External Monitor Check.......................................................... 40

Procedure 2 Connector and Cable Check………………………………….40

2.19 USB Troubleshooting ................................................................................................. 41

Procedure 1 Diagnostic Test Program Execution Check............................ 41

Procedure 2 Connect Check and Replacement Check…………………….41

2.20 LED Troubleshooting ................................................................................................. 42

Procedure 1 Each function Execution Check.............................................. 42

Procedure 2 Connect Check and Replacement Check……………………42

Satellite T130D/Satellite ProT130D/PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 3 Diagnostic Programs

3.1 Tests and Diagnostics Software Overview....................................................................2

3.2 Executing the Diagnostic Test.......................................................................................3

3.3 Subtest names.................................................................................................................7

3.4 System Test..................................................................................................................10

3.5 Memory Test................................................................................................................17

3.6 Keyboard Test..............................................................................................................21

3.7 Display Test.................................................................................................................24

3.8 Hard Disk Test.............................................................................................................39

3.9 Real Time Clock Test ..................................................................................................42

3.10 Cache Memory Test.....................................................................................................44

3.11 High Resolution Display Test......................................................................................46

3.12 Multimedia Test...........................................................................................................52

3.13 MEMORY2 Test..........................................................................................................53

3.14 Error Codes and Error Status Names...........................................................................55

3.15 Running Test................................................................................................................57

3.16 DMI INFOEMATION.................................................................................................58

3.17 Log Utilities.................................................................................................................60

3.18 System Configuration..................................................................................................62

3.19 Running Test Edit Item................................................................................................63

3.20 Common Tests and Operation .....................................................................................65

Satellite T130D/Satellite ProT130D/PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 4 Replacement Procedures

4.1 Overview....................................................................................................................... 1

Safety Precautions ................................................................................................... 2

Before You Begin ................................................................................................... 3

Disassembly Procedure........................................................................................... 4

Assembly Procedure ............................................................................................... 5

Tools and Equipment.............................................................................................. 5

Screw Tightening Torque ....................................................................................... 6

Grip Color............................................................................................................... 6

Screw Notation........................................................................................................ 7

4.2 Battery pack.................................................................................................................. 8

4.3 HDD............................................................................................................................ 11

4.4 Memory Module ......................................................................................................... 14

4.5 Keyboard..................................................................................................................... 17

4.6 Wireless LAN card and BT Module........................................................................... 20

4.7 3G Module.................................................................................................................. 23

4.8 Display Assembly....................................................................................................... 26

4.9 Cover Assembly.......................................................................................................... 35

4.10 Touch pad.................................................................................................................... 39

4.11 I/O board..................................................................................................................... 43

4.12 System Board.............................................................................................................. 45

4.13 CPU ............................................................................................................................ 50

4.14 LCD unit ..................................................................................................................... 52

4.15 Web Camera Module .................................................................................................. 56

4.16 Application for Thermal grease on CPU and North Bridge…………………………59

4.17 Speaker Box………………………………………………………………………….61

Satellite T130D/Satellite ProT130D/PORTEGE T130DMaintenance Manual (960-Q08)

Appendices

Appendix A Handling the LCD Module ................................................................................1

Appendix B Board Layout .....................................................................................................1

Appendix C Pin Assignments.................................................................................................1

Appendix D Keyboard Scan/Character Codes.......................................................................1

Appendix E Key Layout.........................................................................................................1

Appendix F Wiring Diagrams................................................................................................1

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Chapter 1 Hardware Overview

Chapter 1
Hardware Overview

Satellite T130D, Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 1 Hardware Overview

1 Hardware Overview

Chapter 1 Contents

1.1 Features......................................................................................................................... 1

1.2 System Block Diagram................................................................................................. 6

1.3 2.5-inch Hard Disk Drive.............................................................................................. 9

1.4 Keyboard..................................................................................................................... 12

1.5 TFT Color Display...................................................................................................... 13

1.6 Power Rails................................................................................................................. 15

1.7 Batteries ...................................................................................................................... 16

1.8 AC Adapter ................................................................................................................. 19

Satellite T130D, Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 1 Hardware Overview

Figures

Figure 1-1-1 Left of the computer.......................................................................................... 4

Figure 1-1-2 Right of the computer....................................................................................... 5

Figure 1-2-1 System block diagram....................................................................................... 6

Figure 1-3-1 2.5-inch Hard Disk Drive.................................................................................. 9

Figure 1-4-1 Keyboard for US Style.................................................................................... 12

Figure 1-4-2 Keyboard for UK Style................................................................................... 12

Figure 1-5-1 AUO LCD Function Block Diagram…………………………………………13

Tables

Table 1-3-2 2.5-inch HDD dimensions .............................................................................. 10

Table 1-3-3 2.5-inch HDD specifications........................................................................... 11

Table 1-5-2 LCD module specifications............................................................................. 13

Table 1-6-1 Congo Power supply output rating ................................................................. 15

Table 1-7-1 Battery specifications...................................................................................... 16

Table 1-7-2 Time required for charges of main battery ..................................................... 17

Table 1-7-3 Data preservation time .................................................................................... 17

Table 1-7-4 Time required for charge of RTC battery ....................................................... 18

Table 1-8-1 AC adapter specifications .............................................................................. 19

Satellite T130D, Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 1 Hardware Overview

Features

1.1 Features

The Satellite T130D, Satellite T130D, PORTEGE T130D (AMD Platform) features are
listed below.

 Microprocessor

Microprocessor that is used will be different by the model.
It supports processors as follows

-1.6GHz (18W), Turion X2 Neo Dual-Core Processor L625

-1.5GHz (18W), Athlon X2 Neo Dual-Core Processor L325

-1.6GHz (15W), Athlon Neo MV-40


 Memory

Two DDR2 SO-DIMM (DDR2-667 or compatible) used and be up to 8GB which can
be upgraded through Memory Module Slot. Maximum upgradeable system memory
may depend on the model

 VRAM

Shared with System RAM for AMD RS780MN。

HDD
5400rpm: 250GB, 320GB, 400GB, 500GB, internal drives. 2.5 inch x 9.5mm height.


 Display

LCD

13.3-inch, 1366x768(16:9), LED-backlight.
External monitor

Supported via a RGB connector.

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Chapter 1 Hardware Overview

 Keyboard

Keyboard module has 85 or 86 keys. It supports Windows key and Application key.

 Battery

The RTC battery is equipped inside the computer.

The main battery is a detachable lithium ion battery.

-6 cell 10.8V

-12cell 10.8V

 USB (Universal Serial Bus)

3 USB ports are provided. The ports comply with the USB2.0 standard. USB Sleep
and Charge function can be supported by only one port of the left side. (mode 1, 3,

4).If USB Sleep and Charge function is enabled, the computer’s battery will discharge
during hibernation or when the computer is turned off. It is recommended that user
connect the AC adaptor to the computer when enabling the USB Sleep and Charge
function.


 Sound system

Internal stereo speaker, Internal MIC (Option) external monaural microphone
connector, stereo headphone connector.


 Wireless LAN

Some computers in this series are equipped with a Wireless LAN card.


 LAN

The computer has built-in support for Ethernet LAN (10 megabits per second,
10BASE-T) and Fast Ethernet LAN (100 megabits per second, 100 BASE-TX).

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Chapter 1 Hardware Overview

 Bridge Media Slot

SD/SDHC/MS/MS pro/xD/MMC are supported.


 Bluetooth

Some computers in this series offer Bluetooth wireless communication functionality.
This module is Version 2.1+EDR.

 Wireless WAN

Some models are equipped with a Wireless WAN module.

 Security

Kensington Lock,

 Hard Disk Drive Password
 3D Accelerometer for Hard Disk Drive

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Chapter 1 Hardware Overview

11

10

9

5

12 7

13

1

3 4 2

1. External Monitor port 12.Power Button

2. HDMI out port 13.

3. USB port (USB Sleep and Charge function is supported by this port only.)

4. FAN HOLE 14.Hall-sensor

5. Keyboard

6. Touch Pad

7. Touch Pad Control Right Button

8. Touch Pad Control Light Button

9. Display Screen

10. Web Camera

11. Microphone

Security Lock

Figure 1-1-1 left of the computer

6

14

8

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Chapter 1 Hardware Overview

7

1. LAN jack 8. DC-IN jack

2. USB port

3. USB port

4. Microphone jack

5. Headphone Jack

6. Bridge Media Slot

7. Wireless LAN/Wireless WAN Antennas

Figure 1-1-2 right of the computer

8

1

2

3

6 4

5

Satellite T130D,Satellite ProT130D,PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 1 Hardware Overview

1.2 System Block Diagram

Figure 1-2-1 shows the system block diagram.

Figure 1-1-1 System block diagram for AMD Platform

Satellite T130D,Satellite ProT130D,PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 1 Hardware Overview

The PC contains the following components.

 CPU

-1.6GHz (18W), Turion X2 Neo Dual-Core Processor L625

-1.5GHz (18W), Athlon X2 Neo Dual-Core Processor L325

-1.6GHz (15W), Athlon Neo MV-40

 Memory

Two memory slots capable of accepting DDR2-SDRAM 1GB, 2GB or 4GB memory
modules for a maximum of 8GB.

 200-pin SO-DIMM
 1.8V operation

 BIOS ROM (Flash memory)

 16Mbit

 Chipset

 North Bridge (AMD RS780MN, Support HDMI)

 Supports an optional dedicated local frame buffer (side-port) of up to

128MB through a 16-bit interface.

 Supports ATI HyperMemory*
 Supports PCI-E Gen2 (version 2.0)
 528-FCBGA package, 21mmx21mm.

 South Bridge (AMD SB710)

 PCI Host Bus Controller
 USB Controllers
 SMBus Controller
 Interrupt Controller
 DMA Controller
 LPC Host Bus Controller
 SATA Controller
 Legacy IDE Emulation Support

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Chapter 1 Hardware Overview

 AMD RAID Support
 AHCI Support
 IDE Controller
 RTC (Real Time Clock)
 Power Management
 Integrated Micro-Controller (IMC)*
 High Definition Audio Controller
 21mm x 21mm,0.8mm Pitch 528-FCBGA Package

 Other main system chips

 • Clock Generator (Congo Platform: SLG8SP628VTR)

EC–[WO/CIR WPCE775CA0DG)] –
HD Audio (CONEXANT CX20583-10Z)
Card Reader controller (REALTEAK RTS5159 )
10/100 LAN controller (Atheros AR8132M)



Mini Card

Wireless LAN (BTO)
IEEE802.11b/g or IEEE802.11b/g/n

Wireless WAN (BTO)

HSPA

 Blue tooth

Bluetooth V2.1+EDR. (BTO)

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Chapter 1 Hardware Overview

1.3 2.5-inch Hard Disk Drive

A compact, high-capacity HDD with a height of 9.5mm. Contains a 2.5-inch magnetic disk
and magnetic heads.

Figure 1-3-1 shows a view of the 2.5-inch HDD and Tables 1-3-2 and 1-3-3 list the
specifications.

Parameter

Outline
dimensions

Outline
dimensions

Figure 1-3-1 2.5-inch HDD

Standard value

Toshiba

MK2555GSX

Width
(mm)

Height
(mm)

Depth
(mm)

Weight (g) 97/98 97/98 101//102 101//102

Hitachi

HTS545025B9A300

Width
(mm)

Height
(mm)

Depth
(mm)

Toshiba

MK3255GSX

69.85 +/- 0.25

100.2 +/- 0.25

Standard value Parameter

Hitachi

HTS545032B9A300

Toshiba

MK4055GSX

9.5

Hitachi

HTS545040B9A300

100

9.5

70

Toshiba MK5055GSX

Hitachi

HTS545050B9A300

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Chapter 1 Hardware Overview

Weight

95 (max.) 95 (max.)

102 (max.) 102 (max.)

(g)

Standard value Parameter

WD

WD WD3200BEVT-26ZCT0

WD2500BEVT-

26ZCT0

Outline

dimensions

Weight (g)

Width (mm) 100

Height (mm) 12.5

Depth (mm) 70.0

101(Max)

Table 1-3-2 2.5-inch HDD dimensions

Specification

Parameter

Toshiba

MK2555GSX

Storage size (formatted) 250GB 320GB 400GB 500 GB
Speed (RPM) 5,400

Data transfer Rate

- To/From Media

- T0/From Host

Toshiba

MK3255GSX

Toshiba

MK4055GSX

363~952 typical

3GBytes

Toshiba MK5055GSX

bus transfer rate (MB/s)

3Gbps

Average random seek time
(read) (ms)

12

Power-on-to-ready (sec) 3.5(typ)/9.5(Max)

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Chapter 1 Hardware Overview

Specification

Parameter

Storage size (formatted)

Hitachi

HTS545025B9

A300

250GB 320GB 400GB 500GB

Hitachi

HTS545032B9A

300

HTS545040B9A3

Speed (RPM) 5,400

Data transfer Rate

- To/From Media

- T0/From Host

bus transfer rate (MB/s)

Average random seek time

65.5MB/s

1.5Gbps

65.5MB/s

1.5Gbps

150 (MB/s)

11

(read) (ms)

Power-on-to-ready (sec) 3.5 sec

Specification

Parameter

WD WD2500BEVT-26ZCT0 WD WD3200BEVT-2 6Z CT 0

Hitachi

00

65.5MB/s

1.5Gbps

Hitachi

HTS545050B9A300

65.5MB/s

1.5Gbps

Storage size
(formatted)

Speed (RPM) 5,400

Data transfer Rate

- To/From Media

- T0/From Host

bus transfer rate
(MB/s)

Average random seek
time (read) (ms)

Power-on-to-ready
(sec)

250GB 320GB

117MB/s Max.

3Gbps

3Gbps

12.0ms/14.0ms

4.0 (typ)

Table 1-3-3 2.5-inch HDD specifications

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Chapter 1 Hardware Overview

1.4 Keyboard

The Flatiron 10A keyboard has two different kinds of placement, one is for US style and the
other is for UK style.

Figure 1-4-1 is a view of the keyboard for US style

Figure 1-4-1 Keyboard for US style

Figure 1-4-2 is a view of the keyboard for UK style

Figure 1-4-2 Keyboard for UK style

See Appendix E for details of the keyboard layout

Satellite T130D,Satellite ProT130D,PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 1 Hardware Overview

1.5 TFT Color Display

The Satellite T130D, Satellite T130D, PORTEGE T130D use LED to control backlight.

1.5.1 LCD Function Block

Figure 1-5-1 shows a view of the LCD Function Block and Table 1-5-2 lists the
specifications.

Figure 1-5-1 AUO LCD Function Block Diagram

Specifications(WXGA+)

Item

Number of
Dots

Dot spacing
(mm)

Display Colors 6-bit, 262,144 colors 6-bit, 262,144 colors 6-bit, 262,144 colors

AUO B133XW02

V0(H/W:0A)

1366x3(RGB) x 768 1366x3(RGB) x 768 1366x3(RGB) x 768

0.2148(H)X0.2148(V) 0.2148(H)X0.2148(V) 0.2148(H)X0.2148(V)

LG LP133WH1

TLA1

TMD LT133EE10000

Table 1-5-2 LCD module specifications

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Chapter 1 Hardware Overview

1.5.2 LCD Module

Satellite T130D,Satellite ProT130D,PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 1 Hardware Overview

1.6 Power Rails

Table 1-6-1 lists the power rail output specifications of Congo platform.

Power supply （Yes/No）

Name

Voltage [V]

Power OFF

Suspend mode

Power OFF
Boot mode

No Main Battery(with RTC battery)

+5VPCU

+5V

+3VPCU

+3V_S5

+3VSUS

+3V

+1.8VSUS

+SMDDR_VTERM

+SMDDR_VREF

+1.8V
+1.5V
+1.2V

+1.05v

+NB_CORE
VCC_CORE

+VCCRTC

5
5 No No No

3.3

3.3

3.3

3.3 No No No

1.8

1.8

1.8

1.8 No No No

1.5 No No No

1.25 No No No

1.05 No No No

1.0~1.2 No No No

0.7~1.2 No No No

3.266

Yes Yes

Yes Yes
Yes
Yes

Yes
Yes
Yes

Yes Yes Yes

No No
No No

No No
No No
No No

No

No

Table 1-6-1 Congo Power supply output rating

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Chapter 1 Hardware Overview

1.7 Batteries

The PC has the following two batteries.

 Main battery
 Real time clock (RTC) battery

Table 1-7-1 lists the specifications for these two batteries.

Battery Name Battery Element Output Voltage

6 Cell Li-ion 10.8v

Main Battery

12Cell Li-ion 10.8 v

RTC Battery Coin type Li-ion 3.0v

Table 1-7-1 Battery specifications

1.7.1 Main Battery

The main battery is the primary power supply for the computer when the AC adapter is not
connected.

1.7.2 Battery Charging Control

Battery charging is controlled by a power supply microprocessor. The power supply
microprocessor controls power supply and detects a full charge when the AC adaptor and
battery are connected to the computer.

 Battery Charge

When the AC adapter is connected, normal charging is used while the system is
turned on and quick charge is used while the system is turned off. Refer to the
following Table 1-7-2.

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Chapter 1 Hardware Overview

Power ON Power OFF
6 cell 5 ~ 10 hours about 5 hours
12 cell 5 ~ 10 hours about 4 hours

Table 1-7-2 Time required for charges of main battery

Charge is stopped in the following cases.

1. The main battery is fully charged

2. The main battery is removed

3. Main battery or AC adapter voltage is abnormal

4. Charging current is abnormal

 Data retaining time

When turning off the power in being charged fully, the retaining time is as following
Table 1-7-3.

Retaining data Time with power off (days) (when

USB Sleep and Charge function is Disabled.)
Sleep Shut down
About 3 days About 30 days
About 5 days About 50 days

Table 1-7-3 Data retaining time

* If USB Seep and Charge function is enabled, the computer’s battery will discharge

during hibernation or when the computer is turned off.

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Chapter 1 Hardware Overview

1.7.3 RTC Battery

The RTC battery provides the power supply to maintain the date, time, and other system
information in memory.

Table 1-7-4 lists the Time required for charges of RTC battery and data retaining time.

Condition Time

Charging time About 24 hours
Data retaining time About 30days

Table 1-7-4 Time required for charges of RTC battery

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Chapter 1 Hardware Overview

1.8 AC Adapter

The AC adapter is used to charge the battery.
Table 1-8-1 lists the AC adapter specifications.

Parameter

With Led

Power 65W 65W
Input voltage AC 100V/240V

Input frequency 50Hz/60Hz
Input current

Output voltage DC 19V
Output current 3.42A 3.42A

DELTA/ LITE-ON

Specification

DELTA/ LITE-ON

≦ 1.5A

Table 1-8-1 AC adapter specifications

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Chapter 2 Troubleshooting Procedures

Chapter 2
Troubleshooting Procedures

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Chapter 2 Troubleshooting Procedures

Chapter 2 Contents

Chapter 2 Contents

2.1 Troubleshooting............................................................................................................1

2.2 Troubleshooting Flowchart........................................................................................... 2

2.3 Power Supply Troubleshooting..................................................................................... 6

Procedure 1 Power Status Check .................................................................. 6

Procedure 2 Connection Check..................................................................... 8

Procedure 3 Charging Check ........................................................................ 8

Procedure 4 Replacement Check ................................................................ 10

2.4 System Board Troubleshooting................................................................................... 11

Procedure 1 Message Check ....................................................................... 12

Procedure 2 Diagnostic Test Program Execution Check............................ 13

Procedure 3 Replacement Check ................................................................ 13

2.5 2.5” HDD Troubleshooting......................................................................................... 14

Procedure 1 Partition Check........................................................................ 14

Procedure 2 Message Check ....................................................................... 15

Procedure 3 Format Check.......................................................................... 16

Procedure 4 Diagnostic Test Program Execution Check............................ 17

Procedure 5 Connector Check and Replacement Check............................. 18

2.6 Keyboard Troubleshooting ......................................................................................... 19

Procedure 1 Diagnostic Test Program Execution Check............................ 19

Procedure 2 Connector Check and Replacement Check............................. 20

2.7 Touch pad Troubleshooting........................................................................................ 21

Procedure 1 Diagnostic Test Program Execution Check............................ 21

Procedure 2 Connector Check and Replacement Check............................. 22

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Chapter 2 Troubleshooting Procedures

2.8 Display Troubleshooting............................................................................................. 23

Procedure 1 External Monitor Check.......................................................... 23

Procedure 2 Diagnostic Test Program Execution Check............................ 23

Procedure 3 Connector and Cable Check.................................................... 24

Procedure 4 Replacement Check ................................................................ 25

2.9 LAN Troubleshooting................................................................................................. 26

Procedure 1 Diagnostic Test Program Execution Check............................ 26

Procedure 2 Connector Check and Replacement Check............................. 26

2.10 Wireless LAN Troubleshooting.................................................................................. 27

Procedure 1 Transmitting-Receiving Check............................................... 27

Procedure 2 Antennas' Connection Check.................................................. 28

Procedure 3 Replacement Check ................................................................ 29

2.11 Sound Troubleshooting............................................................................................... 30

Procedure 1 Connector Check..................................................................... 30

Procedure 2 Replacement Check ................................................................ 31

2.12 Bluetooth Troubleshooting ......................................................................................... 32

Procedure 1 Connector Check and Replacement Check............................ 32

2.13 HDMI Troubleshooting .............................................................................................. 33

Procedure 1 Connector Check and Replacement Check............................ 33

Procedure 2 External Monitor Check……………………………………...33
Procedure 3 Connector and Cable Check…………………………………34
Procedure 4 Replacement Check………………………………………….35

2.14 Memory Troubleshooting ........................................................................................... 36

Procedure 1 Diagnostic Test Program Execution Check............................ 36

Procedure 2 Connect Check and Replacement Check…………………….36

2.15 3G Troubleshooting.................................................................................................... 37

Procedure 1 Connector Check and Replacement Check............................ 37

2.16 Camera Troubleshooting............................................................................................. 38

Procedure 1 Camera Execution Check........................................................ 38

Procedure 2 Connect Check and Replacement Check…………………….38

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Chapter 2 Troubleshooting Procedures

2.17 Microphone Troubleshooting...................................................................................... 39

Procedure 1 Sound Recorder Execution Check .......................................... 39

Procedure 2 Connect Check and Replacement Check…………………….39

2.18 CRT Troubleshooting ................................................................................................. 40

Procedure 1 External Monitor Check.......................................................... 40

Procedure 2 Connector and Cable Check………………………………….40

2.19 USB Troubleshooting ................................................................................................. 41

Procedure 1 Diagnostic Test Program Execution Check............................ 41

Procedure 2 Connect Check and Replacement Check…………………….41

2.20 LED Troubleshooting ................................................................................................. 42

Procedure 1 Each function Execution Check.............................................. 42

Procedure 2 Connect Check and Replacement Check……………………42

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Chapter 2 Troubleshooting Procedures

2

2.1 Troubleshooting

Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer
is causing the computer to malfunction.

The FRUs covered are:

1. Power supply 7. LAN 13. 3G

2. System Board 8. Wireless LAN 14. Camera

3. SATA HDD 9. Sound 15. Microphone

4. Keyboard 10. Bluetooth 16. Ext CRT

5. Touch pad 11. HDMI 17. USB Board

6. Display 12. Memory 18 LED

The Test Program operations are described in Chapter 3. Detailed replacement procedures are
described in Chapter 4.

NOTE: After replacing the system board or CPU, it is necessary to execute the subtest 01

initial configuration of the 3.3 setting of the hardware configuration in Chapter

3.

The implement for the Diagnostics procedures is referred to Chapter 3. Also, following
implements are necessary:

1. Phillips screwdrivers (For replacement procedures)

2. Implements for debugging port check
 Toshiba Free-DOS system FD

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Chapter 2 Troubleshooting Procedures

2.2 Troubleshooting Flowchart

Use the flowchart in Figure 2-2-1 as a guide for determining which troubleshooting
procedures to execute. Before going through the flowchart steps, verify the following:

 Ask him or her to enter the password if a password is registered.
 Verify with the customer that Toshiba Windows is installed on the hard disk. Non-

Windows operating systems can cause the computer to malfunction.

 Make sure all optional equipment is removed from the computer.

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Chapter 2 Troubleshooting Procedures

Figure 2-2-1 Troubleshooting flowchart (1/2)

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Chapter 2 Troubleshooting Procedures

Figure 2-2-1 Troubleshooting flowchart (2/2)

If the diagnostics program cannot detect an error, the problem may be intermittent. The Test
program should be executed several times to isolate the problem. Check the Log Utilities
function to confirm which diagnostic test detected an error(s), and then perform the
appropriate troubleshooting procedures as follows:

1. If an error is detected on the system test, memory test, display test, expansion test,

real timer test, sound test or LAN/Bluetooth test, perform the System Board
Troubleshooting Procedures in Section 2.4.

2. If an error is detected on the hard disk test, perform the HDD Troubleshooting

Procedures in Section 2.5.

3. If an error is found on the keyboard test (DIAGNOSTICS TEST) and pressed key

display test, perform the Keyboard Troubleshooting Procedures in Section 2.6.

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4. If an error is found on the touch pad test, perform the Touch pad Troubleshooting

Procedures in Section 2.7.

5. If an error is detected on the display test, perform the Display Troubleshooting

Procedures in Section 2.8.

6. If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures

in Section 2.9.

7. If an error is detected on the Wireless LAN test, perform the Wireless LAN

Troubleshooting Procedures in Section 2.10.

8. If an error is detected on the sound test, perform the Sound Troubleshooting

Procedures in Section 2.11.

9. If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting

Procedures in Section 2.12.

10. If an error is detected on the HDMI test, perform the HDMI Troubleshooting

Procedures in Section 2.13

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Chapter 2 Troubleshooting Procedures

2.3 Power Supply Troubleshooting

The power supply controller controls many functions and components. To determine if the
power supply is functioning properly, start with Procedure 1 and continue with the other
Procedures as instructed. The procedures described in this section are:

Procedure 1: Power Status Check
Procedure 2: Connection Check
Procedure 3: Charging Check
Procedure 4: Replacement Check

Procedure 1 Power Status Check

The following LED indicates the power supply status:

 Battery LED
 DC IN LED

The Power Supply control displays the power supply status with the Battery LED and the DC
IN LED as listed in the tables below.

Battery icon Power supply status

Lights orange Battery is charged and the external DC is input. It has no

relation with ON/OFF of the system power.

Lights blue Battery is fully charged and the external DC is input. It has

no relation with ON/OFF of the system power.

Blinks orange
(even intervals)

Blinks orange once
(at being switched on)

Doesn’t light Any condition other than those above.

The battery level is low while the system power is ON.

The system is driven by only a battery and the battery level
is low.

Table 2-3-1 Battery icon

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Chapter 2 Troubleshooting Procedures

DC IN icon Power supply status

Lights blue DC power is being supplied from the AC adapter.
Blinks orange Power supply malfunction*1
Doesn’t light Any condition other than those above.

Table 2-3-2 DC IN icon

*1 When the power supply controller detects a malfunction, the DC IN icon blinks orange

and perform the following procedure.

When the icon is blinking, perform the following procedure.

1. Remove the battery pack and the AC adapter.

2. Re-attach the battery pack and the AC adapter.

If the icon is still blinking after the operation above, check the followings:

Check 1 If the DC IN icon blinks orange, go to Procedure 2.
Check 2 If the DC IN icon does not light, go to Procedure 3.
Check 3 If the battery icon does not light orange or green, go to Procedure 4.

NOTE: Use a supplied AC adapter.

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Chapter 2 Troubleshooting Procedures

Procedure 2 Connection Check

The wiring diagram related to the power supply is shown below:

HDD

CN19

Congo MB

SYSTEM BOARD

Any of the connectors may be disconnected. Perform Check 1.
Check 1 Make sure the AC adapter and the AC power cord is firmly plugged into the DC

IN connector PCN1 (Congo) and wall outlet. If these cables are connected firmly,
go to Check 2.

Check 2 Replace the AC adapter and the AC power cord with new ones.

 If the DC IN icon does not light, go to Procedure 4.
 If the battery icon does not light, go to Check 3.

Check 3 Make sure the battery pack is installed in the computer correctly. If the battery is

properly installed and the battery icon still does not light, go to Procedure 4.

Procedure 3 Charging Check

Check if the power supply controller charges the battery pack properly. Perform the
following procedures:

Check 1 Make sure the AC adapter is firmly plugged into the DC IN socket.
Check 2 Make sure the battery pack is properly installed. If it is properly installed, go to

Check 3.

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Chapter 2 Troubleshooting Procedures

Check 3 The battery pack may be completely discharged. Wait a few minutes to charge the

battery pack while connecting the battery pack and the AC adapter. If the battery
pack is still not charged, go to Check 4.

Check 4 The battery’s temperature is too high or low. Leave the battery for a while to

adjust it in the right temperature. If the battery pack is still not charged, go to
Check 5.

Check 5 Replace the battery pack with a new one. If the battery pack is still not charged,

go to Procedure 4.

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Chapter 2 Troubleshooting Procedures

Procedure 4 Replacement Check

The power is supplied to the system board by the AC adapter. If either the AC adapter or the
system board was damaged, perform the following Checks.

To disassemble the computer, follow the steps described in Chapter 4, Replacement
Procedures.

When AC adapter is connected;
Check 1 AC adapter may be faulty. Replace the AC adapter with a new one. If the problem

still occurs, perform Check 2.

Check 2 System board may be faulty. Replace the system board with a new one.

When AC adapter is not connected ;
(When driving with battery pack)

Check 1 Battery pack may be faulty. Replace it with a new one. If the problem still occurs,

perform Check 2.

Check 2 System board may be faulty. Replace it with a new one.

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Chapter 2 Troubleshooting Procedures

2.4 System Board Troubleshooting

This section describes how to determine if the system board is malfunctioning or not. Start
with Procedure 1 and continue with the other procedures as instructed. The procedures
described in this section are:

Procedure 1: Message Check
Procedure 2: Diagnostic Test Program Execution Check
Procedure 3: Replacement Check

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Chapter 2 Troubleshooting Procedures

Procedure 1 Message Check

When the power is turned on, the system performs the Power on Self Test (POST) installed
in the BIOS ROM. The POST tests each IC on the system board and initializes it.

 If an error message is shown on the display, perform Check 1.
 If there is no error message, go to Procedure 2.
 If Free-DOS or Windows XP is properly loaded, go to Procedure 4.

Check 1 If one of the following error messages is displayed on the screen, press the F2 key

as the message instructs. These errors occur when the system configuration
preserved in the RTC memory (CMOS type memory) is not the same as the actual
configuration or when the data is lost.

If you press the F2 key as the message instructs, the SETUP screen appears to set
the system configuration.

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Chapter 2 Troubleshooting Procedures

Procedure 2 Diagnostic Test Program Execution Check

Execute the following tests from the Diagnostic Test Menu. These tests check the system
board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform
these tests.

1. System test

2. Memory test

3. Keyboard test

4. Display test

5. Hard Disk test

6. CPU Temperature test

7. Main Battery test

8. BIOS test

9. System Status LED test

10. Wireless LAN test

11. LAN/Sound test

12. UUID test-DMI Information (Write DMI)

If an error is detected during these tests, go to Procedure 4.

Procedure 3 Replacement Check

System board may be faulty. Disassemble the computer following the steps described in
Chapter 4, Replacement Procedures and replace system board with a new one.

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Chapter 2 Troubleshooting Procedures

2.5 SATA Hard Disk Drive Troubleshooting

To check if 2.5” HDD is malfunctioning or not, follow the troubleshooting procedures below
as instructed.

Procedure 1: Partition Check
Procedure 2: Message Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check

CAUTION: The contents of the hard disk will be erased when the 2.5” HDD

troubleshooting procedures are executed. Transfer the contents of the hard
disk to floppy disks or other storage drive(s). For the backup, refer to the
User’s Manual.

Procedure 1 Partition Check

Insert the Toshiba Free-DOS system disk and start the computer. Perform the following
checks:

Check 1 Input C: and press Enter. If you cannot change to drive C, go to Check 2. If you

can change to drive C, go to Procedure 2.

Check 2 Input FDISK and press Enter. Choose Display Partition Information from the

FDISK menu. If drive C is listed in the Display Partition Information, go to Check

3. If drive C is not listed, return to the FDISK menu and choose the option to
create a DOS partition or a logical DOS drive on drive C. If the problem still
occurs, go to Procedure 2.

Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not

listed as active, return to the FDISK menu and choose the option to set the active
partition for drive C. Then go to Procedure 2.

Check 4 Remove the system disk from the FDD and reboot the computer. If the problem

still occurs, go to Procedure 2. Otherwise, the 2.5” HDD is operating normally.

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Chapter 2 Troubleshooting Procedures

Procedure 2 Message Check

When the power is turned on, the system performs the Initial Reliability Test (IRT) installed
in the BIOS ROM. When the test detects an error, an error message is displayed on the screen.

Make sure no floppy disk is in the FDD. Turn on the computer and check the message on the
screen. When an OS starts from the 2.5” HDD, go to Procedure 3. Otherwise, start with
Check 1 below and perform the other checks as instructed.

Check 1 If either of the following messages appears, go to Check 2. If the following

messages do not appear, perform Check 3.

Insert system disk in drive

Press any key when ready .....

or

Non-System disk or disk error
Replace and press any key when ready

Check 2 Using the SYS command of the Free-DOS, transfer the system to the 2.5” HDD.

If the system is not transferred, go to Procedure 3. Refer to the Free-DOS Manual
for detailed operation.

If the following message appears on the display, the system program has been
transferred to the HDD.

System Transferred

If an error message appears on the display, perform Check 3.

Check 3 2.5” HDD(s) and the connector(s) of system board may be defective (Refer to the

steps described in Chapter 4, Replacement Procedures for disassembling.). Insert
HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to
Procedure 3.

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Chapter 2 Troubleshooting Procedures

Procedure 3 Format Check

The computer’s HDD is formatted using the Free-DOS FORMAT program or the physical
format program of the test program. To format the HDD, start with Check 1 below and
perform the other steps as required.

Refer to the Free-DOS Manual for the operation of Free-DOS. For the format by the test
program, refer to the Chapter 3.

Check 1 Format an 2.5” HDD using Free-DOS FORMAT command. Type as FORMAT

C:/S/U.
If 2.5” HDD can not be formatted, perform Check 2.

Check 2 Using the Free-DOS FDISK command, set the 2.5” HDD partition. If the partition

is not set, go to Check 3. If it is set, format 2.5” HDD using Free-DOS FORMAT
command.

Check 3 Using the Diagnostic Disk, format 2.5” HDD with a format option (physical

format). If HDD is formatted, set the 2.5” HDD partition using Free-DOS FDISK
command.

If you cannot format 2.5” HDD using the Tests and Diagnostic program, go to
Procedure 4.

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Chapter 2 Troubleshooting Procedures

Procedure 4 Diagnostic Test Program Execution Check

The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the
Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about
the HDD test program.

If an error is detected during the HDD test, an error code and status will be displayed. The
error codes and statuses are described in Table 2-5-1. If an error code is not displayed but the
problem still occurs, go to Procedure 5.

Code Status
01 Bad Command Error
02 Bad Address Mark Error
04 Record Not Found
05 HDC Not Reset Error
07 Drive Not Initialized
09 DMA Boundary Error
0A Bad Sector
0B Bad Track Error
10 ECC Error
11 ECC Recover Enabled
20 HDC Error
40 Seek Error
80 Time Out Error
AA Drive Not Ready

BB Undefined Error
CC Write Fault
E0 Status Error
F0 No Sense Error
?? Other Error

Table 2-5-1 HDD error code & status

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Chapter 2 Troubleshooting Procedures

Procedure 5 Connector Check and Replacement Check

HDD(s) is/are connected to the connector(s) on the system board. The connection of HDD(s)
and board may be defective. Otherwise, they may be faulty. Disassemble the computer
following instructions in Chapter 4, Replacement Procedures and perform the following
checks.

Check 1 Make sure HDD(s) is/are firmly connected to the connector(s) on the system

board.

HDD

CN19

Congo MB

SYSTEM BOARD

If any of the connections are loose, reconnect firmly and repeat Procedure 1. If the
problem still occurs, go to Check 2.

Check 2 (One of) HDD(s) may be faulty. Replace it with a new one following the

instructions in Chapter 4, Replacement Procedures and check the operation. If the
problem still occurs, perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the instructions

in Chapter 4, Replacement Procedures.

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Chapter 2 Troubleshooting Procedures

2.6 Keyboard Troubleshooting

To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting
procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute the Keyboard Test (DIAGNOSTIC TEST) and Pressed key display test in the
Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how
to perform the test program.

If an error occurs, go to Procedure 2. If an error does not occur, keyboard is functioning
properly.

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Chapter 2 Troubleshooting Procedures

Procedure 2 Connector and Replacement Check

The connection of cable and board may be defective. Otherwise, they may be faulty.
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures, and perform the following checks:

Check 1 Make sure keyboard cable is firmly connected to system board.

Key Board

CN3

Congo MB

If the connection is loose, reconnect firmly and repeat Procedure 1. If the problem
still occurs, go to Check 2.

Check 2 Keyboard may be faulty. Replace it with a new one following the instructions in

Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the instructions

in Chapter 4, Replacement Procedures.

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Chapter 2 Troubleshooting Procedures

2.7 Touch pad Troubleshooting

To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting
procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute the Touch pad test in the Diagnostic Program. Refer to Chapter 3, Tests and
Diagnostics, for more information on how to perform the test program.

If an error occurs, go to Procedure 2. If an error does not occur, Touch pad is functioning
properly.

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Chapter 2 Troubleshooting Procedures

Procedure 2 Connector and Replacement Check

The connection of cable and board may be defective. Otherwise, they may be faulty.
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures, and perform the following checks:

Check 1 Make sure the cable is firmly connected to system board.

Congo MB

Touch Pad

CN1 CN2

CN6

System Board

If the connection is loose, reconnect firmly and repeat Procedure 1. If the problem

still occurs, go to Check 2.

Check 2 Touch Pad or the cable may be faulty. Replace it with a new one following the

instructions in Chapter 4, Replacement Procedures. If the problem still occurs,
perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the instructions

in Chapter 4, Replacement Procedures

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Chapter 2 Troubleshooting Procedures

2.8 Display Troubleshooting

To check if the computer’s display is malfunctioning or not, follow the troubleshooting
procedures below as instructed.

Procedure 1: External Monitor Check
Procedure 2: Diagnostic Test Program Execution Check
Procedure 3: Connector and Cable Check
Procedure 4: Replacement Check

Procedure 1 External Monitor Check

Connect an external monitor to the computer’s external monitor port, then boot the computer.
The computer automatically detects the external monitor.

When “Power on Display” setting is “Auto-Selected” (Default) in BIOS Setup Menu.
If this setting is “System LCD only”, external monitor cannot be displayed. The computer
automatically detects the external monitor.

If the external monitor works correctly, the internal LCD may be faulty. Go to Procedure 3.
If the external monitor appears to have the same problem as the internal monitor, system

board may be faulty. Go to Procedure 2.

Procedure 2 Diagnostic Test Program Execution Check

The Display Test program is stored in Diagnostics disk. This program checks the display
controller on system board. Insert the Diagnostics disk, turn on the computer and run the test.
Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3.

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Chapter 2 Troubleshooting Procedures

Procedure 3 Connector and Cable Check

LCD Module is connected to system board by an LCD. Their cables may be disconnected
from system board. Disassemble the computer following the steps described in Chapter 4,
Replacement Procedures.

If the connection is loose, reconnect firmly and restart the computer. If the problem still
occurs, go to Procedure 4.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

Procedure 4 Replacement Check

LCD module, LCD cable are connected to display circuits. Any of these components may be
faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble
the computer and then perform the following checks:

If characters or graphics on the internal display are not displayed clearly, perform
Check 1.

If some screen functions do not operate properly, perform Check 2.
If LED backlight remains lit when the display is closed, perform Check 3.

Check1 LCD cable may be faulty. Replace LCD cable with a new one following the

instructions in Chapter 4, Replacement Procedure and test the display again. If the
problem still occurs, perform Check 2.

Check 2 LCD module may be faulty. Replace LCD module with a new one following the

instructions in Chapter 4, Replacement Procedure and test the display again. If the
problem still occurs, perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the instructions

in Chapter 4, Replacement Procedure.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.9 LAN Troubleshooting

To check if the computer’s LAN is malfunctioning or not, follow the troubleshooting
procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute LAN test in the LAN test program. Refer to Chapter 3, Tests and Diagnostics for
more information on how to perform the test program.

If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector Check and Replacement Check

The LAN function is embedded on system board. If LAN malfunctions, its connection is
defective or LAN cable and system board may be faulty.

Check 1 Make sure LAN cable is firmly connected to the connector CN1. If the problem

still occurs, perform Check 2.

No Separated LAN BOARD ，it’s assembled.

Check 2 LAN cable may be faulty. Replace it with a new one. If the problem still occurs,

perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the instruction in

Chapter 4.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.10 Wireless LAN Troubleshooting

To check if the computer's Wireless LAN is malfunctioning or not, follow the troubleshooting
procedures below as instructed.

Procedure 1: Transmitting-Receiving Check
Procedure 2: Antennas' Connection Check
Procedure 3: Replacement Check

Procedure 1 Transmitting-Receiving Check

Before starting the test, make sure the wireless communication switch is set in the ON
position.

Check 1 Execute Wireless LAN test program to check the transmitting-receiving function

of wireless LAN. You will need a second computer that can communicate by
wireless LAN. Perform the test following the instructions described in Chapter 3.

If the computer passes the test, the function is correctly working. If the computer
does not pass the test, perform Procedure 2.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

WLAN C

Procedure 2 Antennas' Connection Check

The wireless LAN function-wiring diagram is shown below:

MINI-PCI

ARD

WLAN ATTENNA

SYSTEM

BOARD

Congo MB

AUX

(BLACK)

CN23

WLAN ATTENNA

MAIN

(WHITE)

Any of the connections may be defective. Disassemble the computer following the steps
described in Chapter 4, Replacement Procedures, and perform the following checks:

Check 1 Make sure the wireless communication switch is “On”.

If the switch is “Off”, turn it “On”. If the problem still occurs, perform Check 2.

Check 2 Make sure wireless LAN card (Mini-PCI) is firmly connected to the CN2200 on

system board. If the connector is defective, connect it firmly and perform
Procedure 1. If the problem still occurs, perform Check 3.

Check 3 Make sure that wireless LAN antenna cables (black and white) are firmly

connected to the connectors on Wireless LAN card. If wireless LAN antenna
cables are not connected properly, connect them firmly and perform Procedure 1.
If the problem still occurs, go to the procedure 3.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

Procedure 3 Replacement Check

Wireless LAN card, wireless LAN antenna or system board may be faulty. Refer to Chapter 4,
Replacement Procedures, for instructions on how to disassemble the computer and then

perform the following checks:

Check 1 Wireless LAN antenna may be faulty. Replace it with a new one following the

instructions in Chapter 4, Replacement Procedures. If the problem still occurs,
perform Check 2.

Check 2 Wireless LAN card may be faulty. Replace it with a new one following the

instructions in Chapter 4, Replacement Procedures. If the problem still occurs,
perform Check 3.

Check3 System board may be faulty. Replace it with a new one following the instructions

in Chapter 4, Replacement Procedures.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.11 Sound Troubleshooting

To check if the sound function is malfunctioning or not, follow the troubleshooting procedures
below as instructed.

Procedure 1: Connector Check
Procedure 2: Replacement Check

Procedure 1 Connector Check

The connection of sound system is shown in the following figure.

As the connection may be defective, disassemble the PC and check each connection.
If the problem still occurs, go to Procedure 2.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

Procedure 2 Replacement Check

 If External microphone/Headphone does not work properly, perform check 1.
 If internal microphone /Speaker do not work properly, perform check 2.
 If HP out does not work properly, perform check 3.
 If Volume control does not work properly, perform check 4.

Check 1 External microphone/Headphone may be faulty. Replace it with a new one

following the steps in Chapter 4. If the problem still occurs, perform Check 5.

Check 2 Internal microphone /Speaker may be faulty. Replace it with a new one following

the steps in Chapter 4. If the problem still occurs, perform Check 5.

Check 3 HP out may be faulty. Replace it with a new one following the steps in Chapter 4.

If the problem still occurs, perform Check 5.

Check 4 Volume control may be faulty. Replace it with a new one following the steps in

Chapter 4. If the problem still occurs, perform Check 6.

Check 5 Flat cables between AD board/Speaker and system board may be faulty. Replace it

with new cable following the instructions in Chapter 4. If the problem still occurs,
perform Check 6.

Check 6 Audio board/System board may be faulty. Replace it with a new one following the

instructions in Chapter 4.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.12 Bluetooth Troubleshooting

To check if the computer’s Bluetooth is malfunctioning or not, follow the troubleshooting
procedure below as instructed.

Procedure 1: Connector Check and Replacement Check

Procedure 1 Connector Check and Replacement Check

The Bluetooth module is connected to system board. If Bluetooth malfunctions, its
connection is defective or Bluetooth cable and system board may be faulty.

Check 1 Make sure Bluetooth cable is firmly connected to the connector CN12 (system

board). If the problem still occurs, perform Check 2.

CN12

Check 2 Bluetooth cable may be faulty. Replace it with a new one. If the problem s till

occurs, perform Check 3.

Check 3 Bluetooth may be faulty. Replace it with a new one following the steps in Chapter

4. If the problem still occurs, perform Check 4.

Check 4 System board may be faulty. Replace it with a new one following the instruction in

Chapter 4.

Blue Tooth Module Congo MB

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.13 HDMI Troubleshooting

To check if the computer’s HDMI is malfunctioning or not, follow the troubleshooting
procedures below as instructed.

Procedure 1: External HDMI Monitor Check
Procedure 2: Connector and Cable Check
Procedure 3: Replacement Check

Procedure 1 Connector Check and Replacement Check

The HDMI port is connected to system board. If HDMI malfunctions, its connection is

defective or HDMI cable and system board may be faulty.

Check 1 Make sure HDMI cable is firmly connected to the connector CN11 (system board).

If the problem still occurs, perform Procedure 2.

Procedure 2 External Monitor Check

Connect an external monitor to the computer’s HDMI port, and then boot the computer. The
computer automatically detects the external monitor.

If the external monitor works correctly, the internal LCD may be faulty. Go to Procedure 3.
If the external monitor appears to have the same problem as the internal monitor, system

board may be faulty. Go to Procedure 2.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

Procedure 3 Connector and Cable Check

HDMI monitor connected to HDMI&USB board by an HDMI cable.
If the connection is loose, reconnect firmly and restart the computer. If the problem still

occurs, go to Procedure 4.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

Procedure 4 Replacement Check

HDMI signals are connected to display circuits via HDMI cable and HDMI&USB board. Any
of these components may be faulty. Refer to Chapter 4, Replacement Procedures, for
instructions on how to disassemble the computer and then perform the following checks:

If characters or graphics on the internal display are not displayed clearly, perform
Check 1.

If some screen functions do not operate properly, perform Check 4.

Check 1 HDMI cable may be faulty. Replace HDMI cable with a new one following the

instructions in Chapter 1, Replacement Procedure and test the display again. If the
problem still occurs, perform Check 2.

Check 2 HDMI monitor may be faulty. Replace HDMI monitor with a new one following

the instructions in Chapter 2, Replacement Procedure and test the display again. If
the problem still occurs, perform Check 3

Check 3 HDMI&USB board may be faulty. Replace it with a new one following the

instructions in Chapter 3, Replacement Procedure.

Check 4 System board may be faulty. Replace it with a new one following the instructions

in Chapter 4, Replacement Procedure.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.14 Memory Troubleshooting

Memory troubleshooting can following below procedures as instructed.

Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connect Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute Memory test in the Memory test program. Refer to Chapter 3, Tests and Diagnostics
for more information on how to perform the test program.

If any error is detected by the test, go to Procedure 2.

Procedure 2 Connect Check and Replacement Check

Memory function abnormal always accompany NB run abnormal, the RAM may be not insert
correctly or slot is defective or RAM and system board may be faulty.

Check 1 Make sure RAM is correctly and firmly inserted to the slots. If the problem still

occurs, perform Check 2.

Check 2 RAM may be faulty. Replace it with a new one. If the problem still occurs,

perform Check 3.

Check 3 The slot and MB may be faulty. Replace it with a new one following the

instruction in Chapter 4.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.15 3G Troubleshooting

To check if the computer’s 3G is malfunctioning or not, follow the troubleshooting procedure
below as instructed.

Procedure 1 Connector Check and Replacement Check

The 3G module is connected to system board. If 3G malfunctions, its connection is defective
or Antenna and system board may be faulty.

Check 1 Make sure 3G is firmly connected to the connector CN21 (system board). If the

problem still occurs, perform Check 2.

Check 2 Antenna may be faulty. Replace it with new one. If the problem s till occurs,

perform Check 3.

Check 3 3G card may be faulty. Replace it with a new one following the steps in Chapter 4.

If the problem still occurs, perform Check 4.

Check 4 System board may be faulty. Replace it with a new one following the instruction in

Chapter 4.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.16 Camera Troubleshooting

To check if the computer’s Camera is malfunctioning or not, follow the troubleshooting
procedure below as instructed.

Procedure 1: Camera Execution Check
Procedure 2: Connect Check and Replacement Check

Procedure 1 Camera Execution Check

Open photo/video tool to look if there is an image. If not, go to Procedure 2.

Procedure 2 Connect Check and Replacement Check

The CCD cable is connected to system board. If camera malfunctions, its connection may be
defective or CCD cable and system board may be faulty.

Check 1 Make sure the other side of CCD cable is correctly and firmly inserted to the CN1

in MB. If the problem still occurs, perform Check 2.

Check 2 CCD cable may be faulty. Replace it with a new one. If the problem still occurs,

perform Check 3.

Check 3 Camera may be faulty. Replace it with a new one following the instruction in

Chapter 4.

Check 4 System board may be faulty. Replace it with a new one following the instruction in

Chapter 4.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.17 Microphone Troubleshooting

Microphone troubleshooting can following below procedures as instructed.

Procedure 1: Sound Recorder Execution Check
Procedure 2: Connect Check and Replacement Check

Procedure 1 Sound Recorder Execution Check

Open accessory to find sound recorder tool, try to record a length of sound, and then replay it
to see if microphone is working normal. If not, go to Procedure 2.

Procedure 2 Connect Check and Replacement Check

The Microphone is combined with CCD cable which is connected to system board. If
microphone malfunctions, its connection may be defective or CCD cable and system board
may be faulty.

Check 1 Make sure the other side of CCD cable is correctly and firmly inserted to the CN1

in MB. If the problem still occurs, perform Check 2.

Check 2 CCD cable or Microphone may be faulty. Replace it with a new one. If the

problem still occurs, perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the instruction in

Chapter 4.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.18 CRT Troubleshooting

To check if the computer’s CRT is malfunctioning or not, follow the troubleshooting
procedures below as instructed.

Procedure 1: External Monitor Check
Procedure 2: Connector and Cable Check
Procedure 3: Replacement Check

Procedure 1 External Monitor Check

Connect an external monitor to the computer’s external CRT port, and then to see if you can
transfer video image to external monitor. If not, go procedure2.

Procedure 2 Connector and Cable Check

CRT board is connected to system board by a CRT cable. Their cables may be disconnected
from system board. Disassemble the computer following the steps described in Chapter 4,
Replacement Procedures.

If the connection is loose, reconnect firmly and restart the computer. If the problem still
occurs, go to Procedure 3.

Procedure 3 Replacement Check

Check 1 CRT cable may be faulty. Replace CRT cable with a new one following the

instructions in Chapter 4--Replacement Procedure, and then test again. If the
problem still occurs, perform Check 2.

Check 2 CRT board may be faulty. Replace CRT board with a new one following the

instructions in Chapter 4, Replacement Procedure, and then test again. If the
problem still occurs, perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the instructions

in Chapter 4, Replacement Procedure.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.19 USB Board Troubleshooting

Flatiron carries 3 USB port. To check if the computer’s USB port is malfunctioning or not,
follow the troubleshooting procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connect Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute USB test in the USB test program.
If any error is detected by the test, go to Procedure 2.

Procedure 2 Connect Check and Replacement Check

USB is connected to system board by a HDMI cable and an Audio cable. These cables may be
disconnected from system board. Disassemble the computer following the steps described in
Chapter 4, Replacement Procedures.

Check 1 Make sure HDMI cable and Audio cable are correctly and firmly inserted. If the

problem still occurs, perform Check 2.

Check 2 HDMI/B or Audio/B may be faulty. Replace it with a new one. If the problem still

occurs, perform Check 3.

Check 3 The system board may be faulty. Replace it with a new one following the

instruction in Chapter 4.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 2 Troubleshooting Procedures

2.20 LED Troubleshooting

These are 7 LED lights at Top assy. From left to right, the Open statuses of them represent
functions as below.

1. AC-IN 2. Power 3. Battery 4.HDD

5. Cardreader 6.W-Lan 7.LED
To check if the computer’s LED is malfunctioning or not, follow the troubleshooting

procedures below as instructed.

Procedure 1: Each function Execution Check
Procedure 2: Connect Check and Replacement Check

Procedure 1 Each function Execution Check

In this procedure, you must first make sure all components except LED are working right.
Then you can execute the related function to check if the corresponding LED is on or not. If
not, please go to Procedure2.

Procedure 2 Connect Check and Replacement Check

LED light is combined with Touchpad/B which is connected to system board by a TP-MB
cable. This cable may be disconnected from system board. Disassemble the computer
following the steps described in Chapter 4, Replacement Procedures.

Check 1 Make sure TP-MB is correctly and firmly inserted. If the problem still occurs,

perform Check 2.

Check 2 Touchpad/B may be faulty. Replace it with a new one. If the problem still occurs,

perform Check 3.

Check 3 The system board may be faulty. Replace it with a new one following the

instruction in Chapter 4.

Satellite T130D and Pro T130D and PORTEGE T130DMaintenance Manual (960-Q08)

Chapter 3 Test Program for Field

Chapter 3
Diagnostic Programs

_____________________________________________________________________

Satellite T130D, Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field

Chapter 3 Contents

3.1 Tests and Diagnostics Software Overview............................................................... 2

3.2 Executing the Diagnostic Test .................................................................................. 3

3.3 Subtest names............................................................................................................ 7

3.4 System Test............................................................................................................. 10

3.5 Memory Test........................................................................................................... 17

3.6 Keyboard Test......................................................................................................... 21

3.7 Display Test............................................................................................................ 24

3.8 Hard Disk Test........................................................................................................ 39

3.9 Real Time Clock Test ............................................................................................. 42

3.10 Cache Memory Test................................................................................................ 44

3.11 High Resolution Display Test................................................................................. 46

3.12 Multimedia Test...................................................................................................... 52

3.13 MEMORY2 Test..................................................................................................... 53

3.14 Error Codes and Error Status Names...................................................................... 55

3.15 Running Test........................................................................................................... 57

3.16 DMI INFOEMATION............................................................................................ 58

3.17 Log Utilities ............................................................................................................ 60

3.18 System Configuration ............................................................................................. 62

3.19 Running Test Edit Item........................................................................................... 63

3.20 Common Tests and Operation ................................................................................ 65

_____________________________________________________________________

Satellite T130D, Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

Chapter 3
Diagnostic Programs

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

3.1 Tests and Diagnostics Software Overview

This chapter explains how to use the Tests and Diagnostics Software for the Satellite T130D,
Satellite Pro T130D and PORTEGE T130D computer systems.

NOTES: Before starting the Tests and Diagnostics software:

1. Check all cables for loose connections.

2. Exit any application and close Windows.

The Diagnostics Menu consists of the following options:

 Diagnostic Test
 Running Test
 DMI Information
 Log Utilities
 System Configuration
 Option

The Diagnostic Test Menu consists of the following functional tests:

 System Test
 Memory Test
 Keyboard Test
 Display Test
 Floppy Disk Test
 Hard Disk Test
 Real Time Clock Test
 Cache Memory Test
 High Resolution Display Test
 Multimedia Test
 Memory2 Test
 FDD & HDD Error Retry Count Set

The following equipment is required to perform some of the diagnostic test programs:

 The Diagnostics Disk (all tests)
 A formatted working disk for the floppy disk drive test (all tests)
 A CD test media (Toshiba Backup CD ROM for the CD-ROM test)

The following sections detail the tests contained within the Diagnostic Test Menu. Refer to
Sections 3.18, 3.19, 3.20 and, 3.21 for detailed information on the remaining functions of the
Tests and Diagnostics software.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

3.2 Executing the Diagnostic Test

Free-DOS is required to run the Diagnostics Program. To start the programs follow these
steps:

1. Create a Free-DOS bootable disk and copy all the files from the Tests and

Diagnostics software to the disk.

2. Insert the boot disk into the computer’s floppy disk drive and turn on the computer.

NOTES: If error message display “Sorry. This Model Type Not Match This Machine”:
Please Check:

1. You test disk is match this model, ex. disk is 14” but machine is 13”.

2. The M/B EEPROM project type is math your test disk, if not, please use WDMI3.EXE to

modify with right LCD size.

The following screen displays:

TOSHIBA Satellite(Pro) P500 Diagnostics

Version v1.00

[DIAGNOSTICS MENU]

01.DIAGNOSTIC TEST

02.RUNNING TEST

03.DMI INFORMATION

04.LOG UTILITIES

05.SYSTEM CONFIGURATION

06.OPTION

99.EXIT

::Select item
ESC :Escape

3. To select the Diagnostic Test from the Diagnostics Menu use the arrow keys to set the

highlight bar to 01 and press Enter.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

The following menu displays:

TOSHIBA Satellite(Pro) P500 Diagnostics
Version V1.00

[DIAGNOSTICS MENU]

01. DIAGNOSTIC TEST

02. RUNNING TEST

03. DMI INFORMATION

04. LOG UTILITIES

05. SYSTEM CONFIGURATION

01. SYSTEM TEST 08. CACHE MEMORY TEST

01. SYSTEM TEST

06. OPTION

02. MEMORY TEST 09. HIGH RESOLUTION DISPLAY TEST

99. EXIT

03. KEYBOARD TEST 10. MULTIMEDIA TEST

04. DISPLAY TEST 11. MEMORY2 TEST

05. FLOPPY DISK TEST 88. FDD&HDD ERROR RETRY COUNT SET

06. HARD DISK TEST 99. EXIT TO DIAGNOSTICS MENU

07. REAL TIME CLOCK TEST

[DIAGNOSTIC TEST MENU]

:Select item Enter:Decision item Esc:Escape

::Select item
ESC :Escape

Refer to Sections 3.4 through 3.14 for detailed descriptions of Diagnostics Tests 1 through

11. Item 88 sets the floppy disk drive and hard disk drive errors retry count. Item 99 exits the
submenu of the Diagnostic Test and returns to the Diagnostics Menu.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

01. SYS

4. Select the subtest you want to execute and press Enter. The following menu displays:

TOSHIBA Satellite(Pro) P500 Diagnostics
Version V1.00

: :Select item
ESC :Escape

[DIAGNOSTICS MENU]

01. DIAGNOSTIC TEST

02. RUNNING TEST

03. DMI INFORMATION

04. LOG UTILITIES

05. SYSTEM CONFIGURATION

01. SYSTEM TEST

01. SYSTEM TEST 9. REAL TIME CLOCK TEST

06. OPTION

02. MEMORY TEST 08. CACHE MEMORY TEST

99. EXIT

03. KEYBOARD TEST 09. HIGH RESOLUTION DISPLAY TEST

04. DISPLAY TEST 10. MULTIMEDIA TEST

05. FLOPPY DISK TEST 11. MEMRY2 TEST

06. HARD DISK TEST 88. FDD&HDD ERROR RETRY COUNT SET

07. REAL TIME CLOCK TEST 99. EXIT TO DIAGNOSTICS MENU

[SYSTEM TEST]

01. FAN ON/OFF

01. FAN ON/OFF

[DIAGNOSTIC TEST MENU ]

02. Battery Test

03. CPU Temperature

99. Exit to DIAGNOSTIC TEST MENU

5. Select the desired test from the subtest menu and press Enter. The following Test

Parameter menu displays:

TOSHIBA Satellite(Pro) P500 Diagnostics
Version V1.00

: :Select item
ESC :Escape

[ DIAGNOSTICS MENU ]

01. DIAG STIC TEST NO

02. RUNNING TEST

03. DISK UTILITIES

4. LOG 0 UTILITIES
URATION05. SYST CONFIGEIM

01. SYSTEM TEST 09. REAL TIME CLOCK TEST

06. OPT ON

02. MEMORY TEST 10. NPX TEST

99. EXIT

03. KEYBOARD TEST 11. HIGH RESOLUTION DISPLAY TEST

04. DISPLAY TEST 12. MULTIMEDIA TEST

05. FLOPPY DISK TEST 13. USB TEST

06. HARD DISK TEST 14. MEMORY2 TEST

07. REAL TIME CLOCK TEST 88. FDD&HDD ERROR RETRY COUNT SET

99. EXIT TO DIAGNOSTICS MENU

[TEST PARAMETER]

01. Go To Test

01. Go To Test

02. Test Loop : YES

03. Error Stop : NO

TEM TEST

[ DIAGNOSTIC TEST MENU ]

01. FAN ON/OFF

01. FAN ON/OFF

02. Batterey Test

03. CPU T

99. Exit

[ SYSTEM TEST ]

mperature

to DIAGNOSTIC TEST MENU

Use the arrow keys to highlight the desired option and press Enter.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

NOTES: The Item2 and 3 of Test Parameter are not used by some tests.

Go To Test

Move the highlight bar to Go to Test and press Enter to start executing the test.

Test Loop

Select NO to return the screen to the subtest menu after the test is complete.
Select YES to set the test to run continuously until it is halted by the user.

Error Stop

Select NO to keep the test running even if an error is found.
Select YES to stop the test program when an error is found and display the HALT
OPERATION screen as shown below:

[[HALT OPERATION]]
1: Test end
2: Continue
3: Retry

These three selections have the following functions:

1: Terminates the test program and exits to the subtest menu.
2: Continues the test from the error.
3: Restarts the test from the beginning.

Use the arrow keys to move the cursor to the desired option and press Enter.

Table 3-1 in Section 3.3 lists the function of each test on the subtest menu. Table 3-2 in
Section 3.15 lists the error codes and error status for each error.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

3.3 Subtest names

Table 3-3-1 lists the subtest names for each test program in the Diagnostic Test menu.

No. Test Name No. Subtest Name

01 SYSTEM TEST 01

02
03
04

02 MEMORY TEST 01

02
03
04
05

03 KEYBOARD TEST 01

02
03
04

04 DISPLAY TEST 01

02
03
04

FAN ON/OFF check
Battery TEST
CPU Temperature
3D HDD Protection Test (90d)
Conventional Memory
Protected Mode
Protected Mode (32MB-MAX)
RAM Refresh
Stress Test
Pressed Key Display [85KBD]
Pressed Key Display [85KBD]
Pressed Key Display [85KBD]
PS/2 Mouse (Pointing 2Button)
Character Attributes
Character Set
80* 25 Character Display

320* 200 Graphics Display
05
06
07
08
09
10
11
12

640* 200 Graphics Display

640* 480 Graphics Display

Display Page

“H” Pattern Display

Video DAC Register W/R/C

Color Graphics Display

Color Attributes Display

Color Tiling

Table 3-3-1 Subtest Names (1/3)

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

No. Test Name No. Subtest Name

05 FLOPPY DISK TEST 01

02
03
04
05

06 HARD DISK TEST 01

02
03
04
05
06
07
08

07 REAL TIME CLOCK

TEST

08 CACHE MEMORY

TEST

01
02
03
01
02
03

Sequential Read

Sequential W/R/C

Random Address/Data

Write Specified Address

Read Specified Address

Sequential Read

Address Uniqueness

Random Address Data

Cross Talk and Peek Shift

Write Specified Address

Read Specified Address

Sequential Write

W-R-C Specified Address

Real Time Test

Backup Memory Test

Real Time Carry Test

Constant Data Test

Address Pattern Test

Increment/Decrement Test

Bit Shift Pattern Test

*Write Disturb Test

Checker Board Test

Marching Test

Working Data Test

VRAM W/R/C Test

640* 480 Mode Display

800* 600 Mode Display

1024* 768 Mode Display

“H” Pattern Display

Focus Test (“E” Pattern)

09 HIGH RESOLUTION

DISPLAY TEST

04
05
06
07
08
01
02
03
04
05
06

Table 3-3-1 Subtest Names (2/3)

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

No. Test Name No. Subtest Name

10 MULTIMEDIA TEST 01

02
03
04

11 MEMORY2 01

02
03
04

Table 3-3-1 Subtest Names (3/3)

*This test cannot support.

Sequential Read Test
Random Read Test
Read Specified Address Test
1 point W/R/C Test
All one/zero Test
Walking 1/Walking 0 Test(Left)
Walking 1/Walking 0 Test(Right)
Walking 1/Walking 0 Test(Left /Right)

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

3.4 System Test

To execute the System Test select 01 from the Diagnostic Test Menu, press Enter and follow
the directions on the screen. The System Test contains three subtests. Move the highlight bar
to the subtest you want to execute and press Enter.

Subtest 01 FAN ON/OFF Checking

Select 1,2,3 to control FAN on/off , 1=Fan on , 2=Fan off , 3=Exit .

[BOIFAN2.EXE] Program Version: 1.0
1: Fan On 2: Fan Off 3: Exit
Fan1 Status on Fan1RPM: 5000 or Fan1 Status OFF Fan1RPM: 0
Fan2 Status on Fan2RPM: 2500 or Fan2 Status OFF Fan2RPM: 0

Subtest 02 Battery Test
This will display battery information for check, press [ESC] to exit.

[BOIPCU.EXE] Program Version: 1.0 03-27-2007
Voltage : 12522 mV Remaining capacity alarm : 400 mAh
Temperature : 24.4 ‘C Remaining time alarm : 10 min
Current : 1330 mA Battery mode : 0
Average current : 1327 mA AtRate : 0 mA
Relative state of charge : 93 % At rate time to full : 65535 min
Absolute state of charge : 89 % At rate time to empty : 65535 min
Remaining capacity : 3546 mAh At rate O. K. : FFFF
Full charge capacity : 3800 mAh Maximum error : 2 %
Run time to empty : -1 min. Charging current : 2800 mA
Average time to empty : -1 min. Charging voltage : 12600 mA
Average time to full : 101 min. Manufacturer name : SANYO
Cycle count : 10 times Device name :
NS2P3SZDNVWR
Design capacity : 4000 mAh Device chemistry : LION
Design voltage : 11100 mV Manufacturer data : 0
Specification information: 2.1 Manufacture date : 9/13/2005
Serial no. : 32009
STATUS : INIT

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

Subtest 03 CPU Temperature
This will display CPU Temperature for check, press [ESC] to exit .
[CPU_TEMP.EXE] Program Version: 1.3 03-09-2009

CPU Temperature: XX
GPU Temperature: XX

NOTES: If no external Graphics, GPU not report temperature.

Subtest 04 3D HDD Protection Test (90d)

1. For Field inspection T&D.
This program judges by sampling five kinds of data shown below.

No Item Contents
1 Access

An access platform is leveling.

platform.

The Fixture which fixes PC by 90 degree inclination is used. 2 Test Fixture
Vibration/shock doesn't take a PCB at the time of T&D inspection.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

3 Test1

The display of a test program and the set method of PC are shown
below.

Display of a Test Program
The portion which PC and Test-Fixture contact is green.

Set method of PC

Z

Upper

X

Judgment

If all data is less than ranges, it will be OK.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

r

4 Test2

The display of a test program and the set method of PC are shown
below.

Display of a Test Program

Set method of PC

Rear

Uppe

Judgment

If all data is less than ranges, it will be OK.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

r

5 Test3

The display of a test program and the set method of PC are shown
below.

Display of a Test Program

Set method of PC

Right

Uppe

Judgment

If all data is less than ranges, it will be OK.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

r

6 Test4

The display of a test program and the set method of PC are shown
below.

Display of a Test Program

Set method of PC

Front

Uppe

Judgment

If all data is less than ranges, it will be OK.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

r

7 Test5

The display of a test program and the set method of PC are shown
below.

Display of a Test Program

Set method of PC

Left

Uppe

Judgment
If all data is less than ranges, it will be OK.

8 Inspection Judgment

If all data is less than ranges, it will be OK.

9 Setting

When an inspection result is O.K., calibration at HPC.
Calibration
data

2. Test Result
A test result is displayed when a test is completed. A display of result is O.K. or NG.
And an error flag is returned at the end of a program.
OK is 0.
NG is 1.

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)

Chapter 3 Test Program for Field.

3.5 Memory Test

To execute the Memory Test select 02 from the Diagnostic Test Menu, press Enter and
follow the directions on the screen. The Memory Test contains five subtests that test the
computer’s memory. Move the highlight bar to the subtest you want to execute and press
Enter.

NOTE: If NO is selected for Test Loop on the Test Parameter menu, the Test Status
screen displays while the test is executing. When the test is complete the Memory Test
menu displays.

If YES is selected for Test Loop on the Test Parameter menu, the Test Status screen
displays while the test is executing. Press Ctrl + break to return to the Memory Test menu.

Subtest 01 Conventional Memory

This subtest first writes test data patterns to conventional memory (0 to 640
KB), then reads the new data and compares the result with the original data
patterns.

If a compare error occurs, the write data, read data, and test address display on
the screen. Addresses are displayed in 4KB increments during the test.

Test Process:

1. Byte Enable Test

One bit write/ 8 bit read” is executed and the new data is compared
with the original data.
Test data = CCAA5533H, 80000000H

2. Byte Enable Test

“One bit write/16 bit read” is executed and the new data is compared
with the original data.
Test data = CCAA5533H, 80000000H

3. Data bus test

“One bit write/16 bit read” is executed and the new data is compared
with the original data.
Test data = 1H, 2H, 4H, 8H, 10H, through 80000000H.

4. Fixed data test

“16 bit write/ 16 bit read” is executed and the new data is compared
to the original data.
Test data = FFFFFFFFH, 00000000H, 80018001H

Satellite T130D,Satellite Pro T130D and PORTEGE T130D Maintenance Manual (960-Q08)