Toshiba portege t110d, satellite t110d pro, satellite t110d Service Manual

Toshiba Personal Computer
Satellite T110DD/Satellite ProT110DD/PORTEGE
T110DD
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-Q08
Satellite T110D / Satellite Pro T110D / PORTEGE T110D Maintenance Manual (960-Q08)
Copyright
© 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
Toshiba Personal Computer Satellite T110D, Satellite Pro T110D, PORTEGE T110D Maintenance Manual
First edition Sept. 2009
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the Satellite T110D, Satellite Pro T110D, and PORTEGE T110D Series at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from errors, omissions, or discrepancies between any succeeding product and this manual.
Trademarks
Intel, Intel SpeedStep, Intel Core, Pentium and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries/regions. Windows and Microsoft are registered trademarks of Microsoft Corporation. Other trademarks and registered trademarks not listed above may be used in this manual.
Preface
This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite T110D, Satellite Pro T110D, and PORTEGE T110D Series.
The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.

SAFETY PRECAUTIONS

Four types of messages are used in this manual to bring important information to your attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong battery can cause the battery to explode.
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite T110D, Satellite Pro
T110D, PORTEGE T110D system unit and each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
FRUs.
Appendices The appendices describe the following:
Handling the LCD Module Board layout Pin assignments Keyboard scan/character codes Key layout Wiring diagrams

Conventions

This manual uses the following formats to describe, identify, and highlight terms and operating procedures.

Acronyms

On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example:
Read Only Memory (ROM)

Keys

Keys are used in the text to describe many operations. The key top sym
bol as it appears on
the keyboard is printed in boldface type.

Key operation

Some
operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold down the first two and at the same time press the third.

User input

Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:

The display

Text generated by the computer that appears on its display is presented in the typeface below:
at complete
Form System transferred
Table of Contents

Chapter 1 Hardware Overview

1.1 Features..........................................................................................................................1
1.2 System Block Diagram..................................................................................................6
1.3 2.5-inch Hard Disk Drive...............................................................................................9
1.4 Keyboard......................................................................................................................12
1.5 TFT Color Display.......................................................................................................13
1.5.1 LCD Module with CCFL Backlight .............................................................13
1.6 Power Rails..................................................................................................................14
1.7 Batteries .......................................................................................................................15
1.7.1 Main Battery .................................................................................................15
1.7.2 Battery Charging Control..............................................................................15
1.7.3 RTC battery...................................................................................................17
1.8 AC Adapter ..................................................................................................................18

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting............................................................................................................1
2.2 Troubleshooting Flowchart........................................................................................... 2
2.3 Power Supply Troubleshooting..................................................................................... 6
Procedure 1 Power Status Check .................................................................................. 6
Procedure 2 Connection Check..................................................................................... 8
Procedure 3 Charging Check ........................................................................................ 8
Procedure 4 Replacement Check ................................................................................ 10
2.4 System Board Troubleshooting................................................................................... 11
Procedure 1 Message Check ....................................................................................... 12
Procedure 2 Debugging Port Check............................................................................ 13
Procedure 3Replacement Check ................................................................................. 13
2.5 Hard Disk Drive Troubleshooting .............................................................................. 14
Procedure 1 Partition Check ....................................................................................... 14
Procedure 2 Message Check ....................................................................................... 15
Procedure 3 Diagnostic Test Program Execution Check............................................ 16
Procedure 4 Connector Check and Replacement Check............................................. 17
2.6 Keyboard Troubleshooting ......................................................................................... 18
Procedure 1 Diagnostic Test Program Execution Check............................................ 18
Procedure 2 Connector Check and Replacement Check............................................. 19
2.7 Touch pad Troubleshooting........................................................................................ 20
Procedure 1 Diagnostic Test Program Execution Check............................................ 20
Procedure 2 Connector Check and Replacement Check............................................. 21
2.8 Display Troubleshooting............................................................................................. 22
Procedure 1 External Monitor Check.......................................................................... 22
Procedure 2 Diagnostic Test Program Execution Check............................................ 22
Procedure 3 Connector and Cable Check ................................................................... 23
Procedure 4 Replacement Check ................................................................................ 24
2.9 LAN Troubleshooting................................................................................................. 25
Procedure 1 Diagnostic Test Program Execution Check............................................ 25
Procedure 2 Connector Check and Replacement Check............................................. 25
2.10 Wireless LAN Troubleshooting...................................................................................26
Procedure 1 Transmitting-Receiving Check................................................................26
Procedure 2 Antennas' Connection Check...................................................................27
Procedure 3 Replacement Check .................................................................................28
2.11 Sound Troubleshooting................................................................................................29
Procedure 1 Connector Check......................................................................................29
Procedure 2 Replacement Check .................................................................................30
2.12 Bluetooth Troubleshooting..........................................................................................31
Procedure 1 Connector Check and Replacement Check.............................................31
2.13 HDMI Troubleshooting ...............................................................................................32
Procedure 1 Connector Check and Replacement Check..............................................32
Procedure 2 External Monitor Check...........................................................................32
Procedure 3Connector and Cable Check .....................................................................33
Procedure 4Replacement Check ..................................................................................34
2.14 Memory Troubleshooting............................................................................................35
Procedure 1 Diagnostic Test Program Execution Check.............................................35
Procedure 2 Connect Check and Replacement Check.................................................35
2.15 3G Troubleshooting.....................................................................................................36
Procedure 1 Connect Check and Replacement Check.................................................36
2.16 Camera Troubleshooting..............................................................................................37
Procedure 1 Camera Execution Check.........................................................................37
Procedure 2 Connect Check and Replacement Check.................................................37
2.17 Microphone Troubleshooting ......................................................................................38
Procedure 1 Sound Recorder Execution Check...........................................................38
Procedure 2 Connect Check and Replacement Check.................................................38
2.18 CRT Troubleshooting ..................................................................................................39
Procedure 1 External Monitor Check...........................................................................39
Procedure 2 Connector and Cable Check ....................................................................39
Procedure 3 Replacement Check .................................................................................39
2.19 USB Troubleshooting ..................................................................................................40
Procedure 1 Diagnostic Test Program Execution Check.............................................40
Procedure 2 Connect Check and Replacement Check................................................ 40
2.20 LED Troubleshooting ................................................................................................. 41
Procedure 1 Each function Execution Check.............................................................. 41
Procedure 2 Connect Check and Replacement Check................................................ 41

Chapter 3 Diagnostic Programs

3.1 Tests and Diagnostics Software Overview....................................................................2
3.2 Executing the Diagnostic Test.......................................................................................3
3.3 Subtest names.................................................................................................................7
3.4 System Test..................................................................................................................10
3.5 Memory Test................................................................................................................17
3.6 Keyboard Test..............................................................................................................21
3.7 Display Test.................................................................................................................24
3.8 Hard Disk Test.............................................................................................................39
3.9 Real Time Clock Test ..................................................................................................42
3.10 Cache Memory Test.....................................................................................................44
3.11 High Resolution Display Test......................................................................................46
3.12 Multimedia Test...........................................................................................................52
3.13 MEMORY2 Test..........................................................................................................53
3.14 Error Codes and Error Status Names...........................................................................55
3.15 Running Test................................................................................................................57
3.16 DMI INFOEMATION.................................................................................................58
3.16.1 Check DMI Information ...................................................................................58
3.16.2 Write DMI Information.....................................................................................58
3.17 Log Utilities.................................................................................................................60
3.17.1 Operations.........................................................................................................60
3.18 System Configuration ..................................................................................................62
3.19 Running Test Edit Item................................................................................................63
3.19.1 Function Description.........................................................................................63
3.19.2 Operation Description.......................................................................................63
3.20 Common Tests and Operation .....................................................................................65
3.20.1 How to operate a window.................................................................................65
3.20.2 How to Stop the Test Program..........................................................................65
3.20.3 Test Status Screen.............................................................................................65
3.20.4 Test Stop Display..............................................................................................66
3.20.5 How to enter data..............................................................................................66

Chapter 4 Replacement Procedures

4.1 Overview....................................................................................................................... 1
Safety Precautions......................................................................................................... 2
Before You Begin ......................................................................................................... 3
Disassembly Procedure................................................................................................. 4
Assembly Procedure...................................................................................................... 5
Tools and Equipment .................................................................................................... 5
Screw Tightening Torque.............................................................................................. 6
Screw Notation .......................................................................................................... 7
4.2 Battery pack.................................................................................................................. 8
4.3 HDD............................................................................................................................ 11
4.4 Memory Module ......................................................................................................... 14
4.5 Keyboard..................................................................................................................... 17
4.6 Wireless LAN card and BT Module........................................................................... 20
4.7 3G Module.................................................................................................................. 22
4.8 Display Assembly....................................................................................................... 23
4.9 Cover Assembly.......................................................................................................... 31
4.10 Touch pad.................................................................................................................... 34
4.11 I/O board..................................................................................................................... 37
4.12 System Board.............................................................................................................. 40
4.13 CPU ............................................................................................................................ 44
4.14 LCD unit ..................................................................................................................... 46
4.15 Web Camera Module .................................................................................................. 50
4.16 Application for Thermal grease on CPU and North Bridge ....................................... 52
4.17 Speaker Box................................................................................................................ 54

Appendix

Appendix A Handling the LCD Module ................................................................................1
Appendix B Board Layout .....................................................................................................1
Appendix C Pin Assignments.................................................................................................1
Appendix D Keyboard Scan/Character Codes.......................................................................1
Appendix E Key Layout.........................................................................................................1
Appendix F Wiring Diagrams................................................................................................1
Chapter 1 Hardware Overview
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Chapter1 Hardware Overview

1 Hardware Overview

Chapter 1 Contents
1.1 Features......................................................................................................................... 1
1.2 System Block Diagram................................................................................................. 5
1.3 2.5-inch Hard Disk Drive.............................................................................................. 8
1.4 Keyboard..................................................................................................................... 11
1.5 TFT Color Display...................................................................................................... 12
1.6 Power Rails................................................................................................................. 13
1.7 Batteries ...................................................................................................................... 14
1.7.1 Main Battery.......................................................................................... 14
1.7.2 Battery Charging Control...................................................................... 15
1.7.3 RTC battery........................................................................................... 16
1.8 AC Adapter ................................................................................................................. 17
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Figures
Figure 1-1-1 Left of the computer.......................................................................................... 3
Figure 1-1-2 Right of the computer....................................................................................... 4
Figure 1-2-1 System Block Diagram for Intel Platform........................................................ 5
Figure 1-3-1 2.5-inch HDD ................................................................................................... 9
Figure 1-4-1 Keyboard for US Style.................................................................................... 12
Figure 1-5-1 LCD Module…………......................... ……………………………………..13
Tables
Table 1-3-2 2.5-inch HDD dimensions ................................................................................ 9
Table 1-3-3 2.5-inch HDD Specification............................................................................ 10
Table 1-5-2 LCD module specifications............................................................................. 12
Table 1-6-1 CULV Power supply output rating ................................................................. 13
Table 1-7-1 Battery specifications..................................................................................... 14
Table 1-7-2 Time required for charges of main battery ..................................................... 15
Table 1-7-3 Data preservation time.................................................................................... 15
Table 1-7-4 Time required for charges of RTC battery...................................................... 16
Table 1-8-1 AC adapter specifications ............................................................................... 17
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Chapter 1 Hardware Overview

1.1 Features

The Satellite T110D/Satellite Pro T110D/PROTÉGÉ T110D (AMD Platform) features are listed below.
 Microprocessor
Microprocessor that is used will be different by the model. It supports processors as follows
-1.6GHz (18W), Turion X2 Neo Dual-Core Processor L625
-1.5GHz (18W), Athlon X2 Neo Dual-Core Processor L325
-1.6GHz (15W), Athlon Neo MV-40
 Memory
Two DDRII (667MHz specification compliant) used and be up to 8GB which can be upgraded through Memory Module Slot. Maximum upgradeable system memory may depend on the model
 VRAM
Shared with System RAM for AMD RS780MN HDD 5400RPM: 250GB, 320GB, 500GB, internal drives. 2.5 inch x 9.5mm height.
 Display
LCD
11-inch, 256.125(H) X 144.0(V) WXGA+ 262,144 colors + LED, High-brightness,
amorphous silicon TFT color display.
CRT
Supported via a RGB connector.
 Keyboard
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Keyboard module has 85 or 86 keys and support optional Windows and application Keys
 Battery
The RTC battery is equipped inside the computer.
The main battery is a detachable lithium ion battery.
6 cell Li-Ion 10.8v/4800mAh
 USB (Universal Serial Bus)
3 USB ports are provided. The ports comply with the USB2.0 standard. USB Sleep and Charge function can be supported by only one port of the left side. (Mode 1-4).If USB Sleep and Charge function is enabled, the computer’s battery will discharge during hibernation or when the computer is turned off. It is recommended that user connect the AC adaptor to the computer when enabling the USB Sleep and Charge function.
 Sound system
Internal stereo speaker, Internal MIC (Option) external monaural microphone connector, stereo headphone connector.
 Wireless LAN
Some computers in this series are equipped with a Wireless LAN card. LAN
 The computer has built-in support for Ethernet LAN (10 megabits per second,
10BASE-T) and Fast Ethernet LAN (100 megabits per second, 100 BASE-TX)
Bridge Media Slot
 SD/SDHC/MS/MS pro/XD/MMC are supported.  Bluetooth  Some computers in this series offer Bluetooth wireless communication functionality.
This module is Version 2.1+EDR.
 Security
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Kensington Lock,
 Hard Disk Drive Password  3D Accelerometer for Hard Disk Drive
1. Extend Monitor connector 2. FAN HOLE
3. Bridge Media Slot 4. HDMI out port
USB port (USB Sleep and Charge function is supported by this port only.)
5.
6. Web Camera 7. Microphone
8. Display Screen 9. Keyboard
10. Touch Pad
11. Touch Pad Control Right Buttons
12. Touch Pad Control Light Buttons
13. LED light indicator
14. Power Button
15. Hall-sensor
Figure 1-1-1 Left of the computer
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1. Headphone Jack
2. Microphone jack
3. USB port
4. LAN jack
5. DC-IN jack
Figure 1-1-2 Right of the computer
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1.2 System Block Diagram

Figure 1-2-1 shows the system block diagram.
Figure 1-2-1 System block diagram for AMD Platform
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6
The PC contains the following components.  CPU
-1.6GHz (18W), Turion X2 Neo Dual-Core Processor L625
-1.5GHz (18W), Athlon X2 Neo Dual-Core Processor L325
-1.6GHz (15W), Athlon Neo MV-40
Memory
Two memory slots capable of accepting DDRII-SDRAM 1GB, 2GB or 4GB memory modules for a maximum of 8GB.
204-pin SO-DIMM 1.5V operation
 BIOS ROM (Flash memory)
16Mbit
Chipset
This gate array has the following elements and functions.
Chipset (AMD RS780MN/SB710 Platform)
North Bridge (AMD RS780MN)
AMD HyperTransport Interface support (HT1.0 and HT3.0)PCI Express Gen2 (version 1.0)
A-Link Express II Interface 528-ball 21 x 21mm FC-BGA Package
South Bridge (AMD SB710)
A-Link Express II Interface (1/2/4-lane) Serial ATA (SATA) Controller PCI Interface IDE Controller SATA AHCI support Low Pin count (LPC) interface Serial Peripheral Interface (SPI) DMA controller
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USB Controllers(5 OHCI and 2 EHCI to support 12 USB2.0 ports and
2 dedicated USB1.1 ports)
RTC GPIO ACPI Power Management3.0 SMBus 2.0 Controller High Definition Audio Controller 528-pin 21mm x 21mm FCBGA Packag
Other main system chips Clock Generator (Congo Platform: SLG8SP628VTR) EC/KBC –[W/CIR(Winbond WPCE775LA0DG)] HD Audio (CONEXANT CX20582-10Z) Card Reader controller (REALTEAK RTS5159 ) 10/100 LAN controller (Atheros AR8132M)
Mini Card
 Wireless LAN (BTO)  IEEE802.11b/g or IEEE802.11b/g/n  Wireless WAN (BTO)  HSPA
Blue tooth
Bluetooth V2.1+EDR. (BTO)
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1.3 2.5-inch Hard Disk Drive

A compact, high-capacity HDD with a height of 9.5mm contains 2.5-inch magnetic disks and magnetic heads.
Figure 1-3-1 shows a view of the 2.5-inch HDD and Tables 1-3-2 and 1-3-3 list the specifications.
Outline
dimensions
Parameter
Outline
dimensions
Figure 1-3-1 2.5-inch HDD
Parameter
TOS MK2555GSX TOS MK3255GSX TOS MK5055GSX
Width (mm) 69.85
Height (mm) 9.5
Depth (mm) 100
Weight (g) 97/98/101/102
HTS545025B9A300 HTS545032B9A300 HTS545050B9A300
Width (mm) 69.85 Height(mm) 9.5 Depth (mm) 100
Weight (g) 101(Max)
Standard value
Standard value
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Parameter
Outline
dimensions
WD2500BEVT-26ZCT0 WD3200BEVT-26ZCT0
Width (mm) 69.85
Height (mm) 9.5
Length (mm) 100.0
Weight (g)
Standard value
99(Max)
Table 1-3-2 2.5-inch HDD dimensions
Parameter
Storagesize (formatted)
Speed (RPM) 5400 Data transfer Rate
- To/From Media 363~952MB/S
- To/From Host 3GB/S Bus Transfer Rate 3GB/S Average random seek
time (read) (ms) Power-on-to-ready
(sec)
TOS MK2555GSX TOS MK3255GSX TOS MK5055GSX
250GB 320GB 500GB
Specification
12
3.5(typ)/9.5(Max)
Parameter
Storage size (formatted) Speed (RPM)
Data transfer Rate
- To/From Media
- T0/From Host Bus Transfer Rate 3GB/S
Average random seek time (read) (ms)
Power-on-to-ready (sec)
HTS545025B9A300 HTS545032B9A300 HTS545050B9A300
250GB 320GB 500GB
Specification
5400
363~952MB/S
3GB/S
12
3.5
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Parameter
Storage size (formatted)
Speed (RPM) 5,400 Data transfer Rate
- To/From Media 933MB/s Max.
- T0/From Host 3Gb/s bus transfer rate 3Gb/s Average random seek
time (read) (ms) Power-on-to-ready
(sec)
WD2500BEVT-26ZCT0 WD3200BEVT-26ZCT0
250GB 320GB
Specification
12.0ms/13.0ms
4.0 (typ)
Table 1-3-3 2.5-inch HDD Specification
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1.4 Keyboard

The Satellite T110D, Satellite Pro T110D, and PORTEGE T110D keyboard is for US style
Figure 1-4-1 is a view of the keyboard for US style
Figure 1-4-1 Keyboard for US style
See Appendix E for details of the keyboard layout
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1.5 TFT Color Display

The Satellite T110 use LED to control backlight.

LCD Module

Figure 1-5-1 shows a view of the LCD module and Table 1-5-2 lists the specifications.
Figure 1-5-1 LCD Module
Specifications(WXGA+)
Item
Number of
Dots
Dot spacing
(mm)
Display
Colors
SAMSUNGA
LTN116AT01-T01
1,366 x 3(R,G,B) x
768
0.2265(H)×
0.2265(V)
262,144 colors 262,144 colors 262,144 colors 262,144 colors
CHI MEI
N116B6-L02
1,366 x 3(R,G,B) x
768
0.1875(H)×
0.1875(V)
LG
LP116WH1-TLA1
1,366 x 3(R,G,B) x
768
0.1875(H)×
0.1875(V)
AUO
B116XW02 V0
1,366 x 3(R,G,B) x
768
0.1875(H)×
0.1875(V)
Table 1-5-2 LCD module specifications
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1.6 Power Rails

Table 1-6-1 lists the power rail output specifications of Congo platform.
Power supply (Yes/No
Name
Voltage [V]
Power OFF
Suspend mode
Power OFF Boot mode
No Battery
+5VPCU
+5V
+3VPCU
+3V_S5
+3VSUS
+3V
+1.8VSUS
+SMDDR_VTERM
+SMDDR_VREF
+1.8V +1.5V +1.2V
+1.05v
+NB_CORE VCC_CORE
5 5 No No No
3.3
3.3
3.3
3.3 No No No
1.8
1.8
1.8
1.8 No No No
1.5 No No No
1.25 No No No
1.05 No No No
1.0~1.2 No No No
0.7~1.2 No No No
Yes Yes
Yes Yes Yes Yes
Yes Yes Yes
No No No No
No No No No No No
No
No
Table 1-6-1 Congo Power supply output rating
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1.7 Batteries

The PC has the following two batteries.
 Main battery  Real time clock (RTC) battery
Table 1-7-1 lists the specifications for these two batteries.
Battery Name Battery Element Output Voltage
Main battery
6 Cells Lithium ion 10.8 V
Real time clock
(RTC) battery
COIN Type Lithium ion 3V
Table 1-7-1 Battery specifications

1.7.1 Main Battery

The main battery is the primary power supply for the computer when the AC adapter is not connected. In Standby, the main battery maintains the current status of the computer.
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1.7.2 Battery Charging Control

Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and detects a full charge when the AC adaptor and battery are connected to the computer.
 Battery Charge
When the AC adapter is connected, normal charging is used while the system is turned on and quick charge is used while the system is turned off. Refer to the following Table 1-7-2.
Power ON Power OFF 6 cell 5 ~ 10 hours about 5 hours
Table 1-7-2 Time required for charges of main battery
Charge is stopped in the following cases.
1. The main battery is fully charged
2. The main battery is removed
3. Main battery or AC adapter voltage is abnormal
4. Charging current is abnormal
 Data preservation time
When turning off the power in being charged fully, the preservation time is as following Table 1-7-3.
Sleep Shut down
6 cell About 3 days About 30 days
Table 1-7-3 Data preservation time
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