Toshiba portege r200 Service Manual

1
Toshiba Personal Computer
PORTEGE R200
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-519
[CONFIDENTIAL]
Copyright
© 2005 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
Toshiba PORTEGE R200 Maintenance Manual First edition April 2005
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the PORTEGE R200 series at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from errors, omissions, or discrepancies between any succeeding product and this manual.
Trademarks
IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation. Intel, Intel SpeedStep and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries/regions. Windows and Microsoft are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. OmniPass is the trademark of Softex Incorporated. Other trademarks and registered trademarks not listed above may be used in this manual.
ii [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Preface
This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer PORTEGE R200, referred to as PORTEGE R200 in this manual.
The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.

SAFETY PRECAUTIONS

Four types of messages are used in this manual to bring important information to your attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. Be sure to use the PH
Point size “0” and “1” screwdrivers complying with the ISO/DIS 8764-1:1996. If a screw is not fully fastened, it could come loose, creating a danger of a short circuit, which could cause overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong battery can cause the battery to explode.
PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the PORTEGE R200 system unit and
each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
FRUs.
Appendices The appendices describe the following:
Handling the LCD module Board layout Pin assignment Keyboard scan/character codes Key layout Wiring diagrams BIOS rewrite procedures EC /KBC rewrite procedures Reliability
iv [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Conventions
This manual uses the following formats to describe, identify, and highlight terms and operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the PORTEGE R200 that appears on its display is presented in the type face below:
Format complete System transferred
PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] v

Table of Contents

Chapter 1 Hardware Overview

1.1 Features......................................................................................................................1-1
1.2 1.8-inch Hard Disk Drive......................................................................................... 1-10
1.3 Keyboard..................................................................................................................1-12
1.4 TFT Color Display...................................................................................................1-13
1.5 Power Supply...........................................................................................................1-15
1.6 Batteries ...................................................................................................................1-17
1.7 AC Adapter.............................................................................................................. 1-19

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting......................................................................................................... 2-1
2.2 Troubleshooting Flowchart........................................................................................2-2
2.3 Power Supply Troubleshooting..................................................................................2-6
2.4 System Board Troubleshooting................................................................................2-16
2.5 USB FDD Troubleshooting .....................................................................................2-30
2.6 1.8” HDD Troubleshooting...................................................................................... 2-33
2.7 Keyboard Troubleshooting ......................................................................................2-38
2.8 Display Troubleshooting.......................................................................................... 2-39
2.9 Touch Pad ................................................................................................................2-42
2.10 Modem..................................................................................................................... 2-43
2.11 LAN .........................................................................................................................2-45
2.12 Sound .......................................................................................................................2-47
2.13 Bluetooth Troubleshooting ......................................................................................2-49
2.14 Wireless LAN Troubleshooting...............................................................................2-52
2.15 SD card slot.............................................................................................................. 2-55
2.16 Fingerprint sensor ....................................................................................................2-56
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Chapter 3 Tests and Diagnostics

3.1 The Diagnostic Test................................................................................................... 3-1
3.2 Executing the Diagnostic Test...................................................................................3-4
3.3 Setting of the hardware configuration........................................................................3-9
3.4 Heatrun Test.............................................................................................................3-12
3.5 Subtest Names.......................................................................................................... 3-13
3.6 System Test.............................................................................................................. 3-15
3.7 Memory Test............................................................................................................ 3-17
3.8 Keyboard Test.......................................................................................................... 3-18
3.9 Display Test.............................................................................................................3-19
3.10 Floppy Disk Test......................................................................................................3-22
3.11 Printer Test...............................................................................................................3-24
3.12 Async Test ............................................................................................................... 3-26
3.13 Hard Disk Test......................................................................................................... 3-27
3.14 Real Timer Test........................................................................................................3-30
3.15 NDP Test.................................................................................................................. 3-32
3.16 Expansion Test.........................................................................................................3-33
3.17 CD-ROM/DVD-ROM Test ..................................................................................... 3-35
3.18 Error Code and Error Status Names.........................................................................3-36
3.19 Hard Disk Test Detail Status....................................................................................3-39
3.20 ONLY ONE TEST................................................................................................... 3-41
3.21 Head Cleaning.......................................................................................................... 3-51
3.22 Log Utilities............................................................................................................. 3-52
3.23 Running Test............................................................................................................ 3-54
3.24 Floppy Disk Drive Utilities......................................................................................3-55
3.25 System Configuration ..............................................................................................3-60
3.26 Wireless LAN Test Program (Atheros) ...................................................................3-62
3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program .................................................. 3-69
3.28 Sound Test program................................................................................................. 3-84
3.29 SETUP .....................................................................................................................3-90
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Chapter 4 Replacement Procedures

4.1 Overview.............................................................................................................. 4-1
4.2 Battery pack.........................................................................................................4-8
4.3 PC card/SD card................................................................................................. 4-10
4.4 Expansion memory module ..............................................................................4-12
4.5 HDD................................................................................................................... 4-14
4.6 Keyboard............................................................................................................ 4-17
4.7 Switch board ...................................................................................................... 4-19
4.8 Touch pad........................................................................................................... 4-21
4.9 Cover assembly/Battery latch assembly ............................................................ 4-24
4.10 Bluetooth module............................................................................................... 4-27
4.11 Speaker/Finger print sensor board..................................................................... 4-28
4.12 MDC board ........................................................................................................ 4-30
4.13 RTC battery........................................................................................................ 4-31
4.14 Wireless LAN card ............................................................................................ 4-32
4.15 FAN.................................................................................................................... 4-33
4.16 MP FPC.............................................................................................................. 4-34
4.17 HD FPC.............................................................................................................. 4-36
4.18 PC card slot........................................................................................................ 4-37
4.19 LAN/Modem jack.............................................................................................. 4-38
4.20 System board ..................................................................................................... 4-39
4.21 Internal microphone........................................................................................... 4-41
4.22 LED FPC............................................................................................................ 4-42
4.23 Display mask...................................................................................................... 4-43
4.24 FL inverter/LCD unit......................................................................................... 4-45
4.25 Hinge.................................................................................................................. 4-48
4.26 Wireless LAN antenna/Bluetooth antenna.........................................................4-52
4.27 Fluorescent Lamp............................................................................................... 4-54
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Appendices

Appendix A Handling the LCD Module ........................................................................ A-1
Appendix B Board Layout ............................................................................................. B-1
Appendix C Pin Assignment.......................................................................................... C-1
Appendix D Keyboard Scan/Character Codes............................................................... D-1
Appendix E Key Layout..................................................................................................E-1
Appendix F Wiring diagrams..........................................................................................F-1
Appendix G BIOS rewrite procedures............................................................................G-1
Appendix H EC /KBC rewrite procedures..................................................................... H-1
Appendix I Reliability.....................................................................................................I-1
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x [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)

Chapter 1 Hardware Overview

[CONFIDENTIAL]
1 Hardware Overview
1 Hardware Overview
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1 Hardware Overview

Chapter 1 Contents

1.1 Features...................................................................................................................... 1-1
1.2 1.8-inch Hard Disk Drive......................................................................................... 1-10
1.3 Keyboard.................................................................................................................. 1-12
1.4 TFT Color Display................................................................................................... 1-13
1.4.1 LCD Module ...................................................................................... 1-13
1.4.2 FL Inverter Board...............................................................................1-14
1.5 Power Supply........................................................................................................... 1-15
1.6 Batteries ...................................................................................................................1-17
1.6.1 Main Battery....................................................................................... 1-17
1.6.2 Battery Charging Control................................................................... 1-18
1.6.3 RTC battery........................................................................................1-18
1.7 AC Adapter.............................................................................................................. 1-19
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1 Hardware Overview
Figures
Figure 1-1 Front of the computer.....................................................................................1-4
Figure 1-2 System unit configuration.............................................................................. 1-5
Figure 1-3 System block diagram.................................................................................... 1-6
Figure 1-4 1.8-inch HDD............................................................................................... 1-10
Tables
Table 1-1 1.8-inch HDD dimensions ........................................................................... 1-10
Table 1-2 1.8-inch HDD specifications........................................................................ 1-11
Table 1-3 LCD module specifications (12.1 TFT).......................................................1-13
Table 1-4 FL inverter board specifications ..................................................................1-14
Table 1-5 Power supply output rating ..........................................................................1-16
Table 1-6 Battery specifications................................................................................... 1-17
Table 1-7 Time required for charges of main battery ..................................................1-18
Table 1-8 RTC battery charging/data preservation time.............................................. 1-18
Table 1-9 AC adapter specifications............................................................................ 1-19
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1.1 Features 1 Hardware Overview

1 Features

1.1 Features

The PORTEGE R200 is an ultra thin and lightweight PC realizing cable-less environment on a table by wireless function with an Intel Mobile Pentium-M processor realizing high performance.
Microprocessor
Intel Mobile Pentium-M
A 1.2GHz processor with a 400MHz external clock, 100MHz bus and 0.94/0.81V core operation.
Cache memory
An Intel Mobile Pentium-M has 64KB primary cache and 2MB secondary cache (in CPU).
Memory
One expansion memory module can be installed to provide a maximum of 1280MB. 256MB, 512MB and 1GB are provided for Memory.
VRAM
128MB VRAM in 915GMS Express (North Bridge).
HDD
60GB internal drive of 1.8-inch, 8.0mm height or 30GB internal drive of 1.8-inch,
5.0mm height.
USB FDD (option)
An optional USB FDD that supports 720KB/1.44MB format is prepared.
USB Optical Drive (option)
Optional USB optical drives are prepared. They are USB DVD-ROM, CD-RW/DVD-ROM, Super-Multi Drive and Slim Combo CD-R/RW &DVD-ROM.
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1 Hardware Overview 1.1 Features
Display
LCD
Built-in 12.1 inch, 16M colors, XGA (1024×768 dots), thin type low temperature poly- silicon TFT color display. Video controller is included in North Bridge chip.
External monitor Supported via an RGB connector
Keyboard
Keyboard has 84(US)/85(UK)-key and supports Windows key.
Touch pad
Touch pad is installed as a pointing device.
Battery
The Ni-MH RTC battery (2.4V-15mAH) is mounted inside computer. The main battery is a detachable lithium polymer main battery (10.8V-3,800mAh). The secondary battery (10.8V-3,900mAh) can be mounted as an option.
USB (Universal Serial Bus)
Two USB ports supporting USB 2.0 are available.
PC card slot
The PC card slot (PCMCIA) accommodates one 5mm Type II card.
SD card slot
The SD Card Slot can accommodate Secure Digital flash memory cards with various capacities.
Sound system
Incorporates an internal monaural speaker, stereo headphone jack and HW volume.
One touch button
TOSHIBA Assist Button and TOSHIBA Presentation Button are available.
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1.1 Features 1 Hardware Overview
Built-in Modem
The internal modem is equipped as a modem daughter card (MDC). The internal modem provides capability for data and fax communication and supports
ITU-T V.90 (V.92) standard. For data reception it operates at 56Kbps and for data transmission it operates at 33.6Kbps. For fax transmission it operates at 14,4Kbps. The speed of data transfer and fax depends on analog telephone line conditions. It has an RJ11 modem jack for connecting to a telephone line.
LAN
The computer is equipped with LAN circuits that support Ethernet (10BASE-T), Fast Ethernet (100BASE-TX) and Gigabit Ethernet(1000BASE-T).
Bluetooth
Bluetooth module can be equipped. This enables a communication to devices that support Bluetooth Version 1.2/2.0. Adopting AFH (Adaptive Frequency Hopping), reduce the interference with the wireless communication in 2.4GHz.
Infrared port
The infrared port is compatible with Fast Infrared (FIR) standards enabling 4 Mbps,
1.152 Mbps, 115.2 kbps, 57.6 kbps, 38.4 kbps, 19.2 kbps or 9.6 kbps data transfer with Infrared Data Association (IrDA) 1.1 compatible external devices.
Wireless LAN
The internal wireless LAN supports Mini PCI Type III (802.11a/b).
Fingerprint sensor
The computer is equipped with a fingerprint sensor and fingerprint authentication utility. They enable only person who has registered his/her fingerprint to use the computer.
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1 Hardware Overview 1.1 Features
Figure 1-1 shows the front of the computer and Figure 1-2 shows the system units configuration.
Figure 1-1 Front of the computer
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1.1 Features 1 Hardware Overview
Figure 1-2 System units configuration
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1 Hardware Overview 1.1 Features
Figure 1-3 shows the system block diagram.
Figure 1-3 System Block Diagram
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1.1 Features 1 Hardware Overview
The PC contains the following components.
CPU
A 1.2GHz Intel Mobile Pentium-M processor with a 400MHz external clock,
100MHz bus and 0.94/0.81V core operation voltage (built-in NDP).
Internal cache memory: 32KB Data and 32KB Instruction, Write-Back
Secondary cache memory: 2MB (in CPU)
Memory
One expansion memory slot capable of accepting 256MB, 512MB and 1GB memory module for a maximum of 1280MB.
Memory
DDR2 400(normal), 500(expansion)
1.8 volt operation
FBGA
Memory Module
240 pin, SO Dual In-line Memory Module (SO-DIMM)
PC3300 or PC4300 (400MHz operation)
256MB/512MB/1GB
256 MB 256Mb×8 – 512 MB 512Mb×8 – 1GB 512Mb×16
BIOS ROM (Flash memory)
One STMicro M50FW080NB5G is used.
8Mbits of flash memory are used.
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1 Hardware Overview 1.1 Features
PCI chipset
This gate array incorporates the following elements and functions.
North Bridge (Intel-made 915GMS Express) – Dothan Processor System Bus support
– System memory interface – DDR2 memory channel support – DMI (Direct Media Interface)
840-ball 27x27mm Micro-FCBGA package
South Bridge (Intel-made ICH6-M)
– DMI (Direct Media Interface) – PCI Express 2 Interface (4ports) – PCI Bus Rev2.3 Interface (7 PCI REQ/GNT Pairs) – Integrated Serial ATA Host Controller (2ports, 150MB/S) – Integrated IDE Controller (Ultra ATA 100/66/33) – AC'97 2.3 CODEC – USB 1.1/2.0 Controller 8 Ports (EHCI: Enhanced Host Controller) – Internal LAN Controller (WfM and IEEE 802.3) – Power Management Controller (ACPI 2.0) – SMBus2.0 Controller – FWH Interface (BIOS) – LPC Interface (EC/KBC, Super I/O) – IRQ Controller – Serial Interrupt Controller – Suspend/Resume Control – Internal RTC – GPIO – 609-ball, 31.0×31.0mm, BGA Package
VGA controller
Included in North Bridge
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1.1 Features 1 Hardware Overview
PC card controller (Texas Instruments-made PCI7411)
PCI interface (PCI Revision2.2) CardBus/PC Card controller (Yenta2 Version2.2)
SD/MMC card controller (SDHC Ver.1.2)
SD IO card controller (Ver.1.1)
Memory Stick/Memory Stick Pro Card Controller
xD Picture Card Controller
IEEE1394a Controller 2 port
Other main system chips
EC/KBC (RENESAS M306K9FCLRP)
AXIS accelerometer (Hokuriku denki HAAM-302B)
TPM (Infineon Technologies SLD 9630 TT 1.1)
PSC (TMP86PM49UG)
Super I/O (SMSC LPC47N217-JV)
Sound Controller
AC97 and CODEC (AD1981B) are used.
Modem controller
Supported by MDC. Using of the secondary AC97 Line.
LAN controller (Marvell-made 88E8053)
Controls LAN (Ethernet (10BASE-T), Fast Ethernet (100BASE-TX) and Gigabit Ethernet(1000BASE-T) ) and supports WOL.
Wireless LAN Card (Atheros)
2.4GHz DSSS/OFDM, 5.0GHz OFDM wireless LAN card is equipped. Conformity with IEEE 802.11 b/g.
PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 1-9
1 Hardware Overview 1.2 1.8-inch Hard Disk Drive

1.2 1.8-inch Hard Disk Drive

A compact, high-capacity HDD with a height of 5.0/8.0mm. Contains a 1.8-inch magnetic disk and magnetic heads.
Figure 1-4 shows a view of the 1.8-inch HDD and Tables 1-1 and 1-2 list the specifications.
Figure 1-4 1.8-inch HDD
Table 1-1 1.8-inch HDD dimensions
Standard value
Parameter
Outline Width (mm) dimensions Height (mm) Depth (mm) Weight (g) 51max 62max
TOSHIBA
HDD1442BZL01
54.0±0.2
5.0±0.15 8.0±0.15
78.5±0.3
TOSHIBA
HDD1544BZK01
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1.2 1.8-inch Hard Disk Drive 1 Hardware Overview
Table 1-2 1.8-inch HDD Specifications
Specification
Parameter
TOSHIBA
HDD1442BZL01
TOSHIBA
HDD1544BZK01
Storage size (formatted)
Speed (RPM) 4,200 Data transfer speed
(Mbits/s) Interface transfer
rate (Mbytes/s) Track density
Track/mm(TPI) Bit/mm(BPI) Buffer size
(Mbytes) Start time (sec) 3.5 typical
30GB 60GB
131.1 to 283.3
100(Ultra DMA mode)
16.6(PIO mode)
4,704(119.5k)
31.8k(808k) max
2 2 or 8
20 max
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1 Hardware Overview 1.3 Keyboard

1.3 Keyboard

The keyboard is mounted 84(US)/85(UK) keys that consist of character key and control key. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. See Appendix E about a layout of the keyboard.
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1.4 TFT Color Display 1 Hardware Overview

1.4 TFT Color Display
The TFT color display consists of a LCD module and FL inverter board.
1.4.1 LCD Module
The LCD module used for the TFT color display uses a backlight as the light source and can display images and characters of 16M colors with 1024×768 resolution. The video controller is incorporated into the North Bridge chip and can control both internal and external XGA­support displays simultaneously.
Table 1-3 shows list the specifications.
Table 1-3 LCD module specifications (12.1 TFT)
Specifications Item
G33C0002C110
Number of Dots Dot spacing (mm) 0.24(H) x 0.24(V) Display range (mm) 245.76(H) x 184.32(V) Outline dimensions 264.4(w) x 197.5(H) x 5.35Max(D)
1024×768
PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 1-13
1 Hardware Overview 1.4 TFT Color Display
1.4.2 FL Inverter Board
The FL inverter board supplies a high frequency current to illuminate the LCD module FL. Table 1-4 lists the FL inverter board specifications.
Table 1-4 FL inverter board specifications
Specifications
G71C0002K210
4.22 (r.m.s)
Output
Item
Voltage (V) 5.0 (DC) Input Power (W) 4.0 Voltage (V) 750 (r.m.s) Power (W / V) 3.6W / 5VA Current (mA)
(f=70KHz)
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1.5 Power Supply 1 Hardware Overview

1.5 Power Supply

The power supply supplies twenty-three different voltages to the system board. The power supply microcontroller has the following functions.
1. Judges that the DC power supply (AC adapter) is connected to the computer.
2. Detects DC output and circuit malfunctions.
3. Controls the battery icon, and DC IN icon.
4. Turns the battery charging system on and off and detects a fully charged battery.
5. Turns the power supply on and off.
6. Provides more accurate detection of a low battery.
7. Calculates the remaining battery capacity.
8. Controls the transmission of the status signal of the main battery.
PORTEGE R200 Maintenance Manual (960-519) [CONFIDENTIAL] 1-15
1 Hardware Overview 1.5 Power Supply
Table 1-5 lists the power supply output specifications.
Table 1-5 Power supply output specifications
Name Voltage (V) Use
PPV PTV 1R5-P1V 1.5 CPU, GMCH, ICH6-M 1R5-E1V 1.5 ICH6-M 1R8-B1V 1.8 GMCH, DDR2-SDRAM 2R5-P2V 2.5 GMCH, ICH6-M MR0R9-B0V 0.9 GMCH, DDR2-SDRAM 0R9-P0V 0.9 DDR2-SDRAM
P3V 3.2
E3V 3.2 LAN-E3V 3.2 LAN Power
LAN2R5-E2V 2.5 LAN Power LAN1R2-E1V 1.2 LAN Power S3V 3.3 ICH6-M, EC/KBC
0.940 - 0.81 CPU (ULV)
1.05
CPU, GMCH, ICH6-M
Clock Generator, Thermal Sensor, SDRAM(SPD), ICH6­M, PCI7411, HDD, Mini-PCI, TPM, FWH, AD1981B, Super I/O, FIR, GPU, LCD, Accelerometer
PCI7411, PC Card Power, IEEE1394,SD Card Power, Mini-PCI, Card, MDCICH6-M
P5V 4.9 SND-P5V 4.9 Amp
A4R7-P4V 4.6 AD1981B, Amp, Mic Amp, Line In, Line Out E5V 4.9 PC Card Power, USB Power M5V 5 Temperature reset IC, LEDs MCV 5 PSC R3V 2.0 - 3.5 ICH6-M(RTC) D-E5V 4.9 Dock Power D-E3V 3.2 Dock Power
CRT, ICH6-M, FL inverter, HDD, KB, PAD, Mini PCI, Bluetooth Power
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