Toshiba FS-3700 R4, OM-3700 User Manual

FS-3700 R4

Owners Manual

TEC Electronic Cash Register

FS-3700 R4 Series

Original: September, 2005

Document No. OM-3700

(Revised: March, 2009)

FS-3700

One Year Limited Warranty

Toshiba TEC America Retail Information Systems, Inc. warrants this product to be free from defects in materials and
workmanship for a period of one (1) year from the date of original purchase from an authorized Toshiba TEC

America Retail Information Systems, Inc. dealer. This warranty is limited to the original purchaser, and to Toshiba TEC America
Retail Information Systems, Inc. products that are sold and used within the continental United States and Hawaii. A

copy of a valid dated sales receipt must be submitted with the product for warranty service.
This limited warranty applies only to Toshiba TEC America Retail Information Systems, Inc. products which do not function

properly under normal use, within the manufacturer’s specifications. It does not apply to products that, in
the sole opinion of Toshiba TEC America Retail Information Systems, Inc., have been damaged as a result of accident,
misuse, neglect, or improper packing or shipping. This warranty is void if the Toshiba TEC America Retail Information
Systems, Inc. label or logo, or the rating label or serial number have been removed or defaced, or the product
has been modified or serviced by other than Toshiba TEC America Retail Information Systems, Inc. or an authorized Toshiba
TEC America Retail Information Systems, Inc. Service Center.

During the one (1) year warranty period, Toshiba TEC America Retail Information Systems, Inc. will repair or replace, at its
option, any defective product with no charge for parts or labor.

Toshiba TEC America Retail Information Systems, Inc. liability hereunder shall be limited to repair or replacement of the
defective part or parts and such correction shall constitute a fulfillment of its warranty hereunder.

Toshiba TEC America Retail Information Systems, Inc. makes no warranties, express or implied, including merchantability or
fitness for a particular purpose, except as expressly stated herein.

Under no circumstances shall Toshiba TEC America Retail Information Systems, Inc. be liable to the purchaser or any user
for any damages, including incidental or consequential damages, expenses, lost profits, lost savings, or
other damages arising out of the use of or the inability to use this product.

To obtain warranty service, contact your Toshiba TEC America Retail Information Systems, Inc. dealer. You may also write
or phone:

Toshiba TEC America Retail Information Systems, Inc.

4401-A Bankers Circle

Atlanta, GA 30360

Phone No.: [phone] Fax: [phone]

If the problem cannot be remedied by telephone, Toshiba TEC America Retail Information Systems, Inc. will determine how
service will be provided. Do not ship the equipment to Toshiba TEC America Retail Information Systems, Inc. without a
return authorization number. The purchaser must prepay any shipping costs and insurance, and assume
the risk of loss during shipping.

Toshiba TEC America Retail Information Systems, Inc. provides this publication as is without warranty of any kind, either expressed or

implied. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. Toshiba TEC America Retail Information Systems,

Inc. may make improvements and/or changes in the product(s) and/or program(s) described in this publication at any time.

FCC Notice

This equipment has been tested and has been found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at the user’s own expense.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate
the equipment.

This Class A digital apparatus complies with Canadian ICES-003

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada .

Perchlorate Material – special handling may apply. See

http:\\WWW.dtsc.ca.gov/hazardouswaster/percholorate/

** Note, this is applicable to California, U.S.A. only. **

Table of Contents

FS-3700 R4 Overview 1-1

1.1 Introduction..................................................................................1-3

1.2 Processing Payment Transactions..Error! Bookmark not defined.

1.3 Sample Screens..........................................................................1-4

1.4 POS Key Functions - Summary................................................... 1-7

Access the System 2-1

2.1 Manager Overrides...................................................................... 2-3

2.2 Clocking In/Out............................................................................ 2-4

2.2.1 Clock In.......................................................................2-4

2.2.2 Clock Out .................................................................... 2-4

2.2.3 Break Out.................................................................... 2-5

2.2.4 Schedule Enforcement................................................2-5

2.3 Login/Logout................................................................................2-6

2.3.1 Login ........................................................................... 2-7

2.3.2 User Assigned Operator Keys..................................... 2-7

2.3.3 One Touch Login......................................................... 2-7

2.3.4 Logout.........................................................................2-7

Guest Check Functions 3-1

3.1 New Guest Checks...................................................................... 3-3

3.1.1 Guest Check Numbers................................................3-3

3.1.2 Start a New Check......................................................3-3

3.1.3 Check Flow ................................................................. 3-3

3.2 New Check Prompts.................................................................... 3-4

3.2.1 Table Number ............................................................. 3-4

3.2.2 Guest Count................................................................ 3-5

3.2.3 Select Customer.......................................................... 3-6

3.2.4 Order Type.................................................................. 3-6

3.2.5 Order Number.............................................................3-6

3.2.6 Override Meal Period..................................................3-8

3.2.7 Add Guest Information................................................3-9

3.3 Entering Menu Items..................................................................3-10

3.3.1 Preset Menu Item......................................................3-10

3.3.2 More than One Preset Item.......................................3-10

3.3.3 Menu by PLU #..........................................................3-10

3.3.4 Open Priced Menu Item ............................................3-11

3.3.5 Scalable Menu Item...................................................3-11

3.3.6 Enter Modifiers with Forced Display.......................... 3-12

3.3.7 Enter Modifiers with Special Instructions...................3-12

3.3.8 Enter Modifiers with Spell-It Instructions...................3-13

3.3.9 Enter Items by Seat Numbers...................................3-13

3.3.10 Enter by Menu Item Size........................................... 3-15

3.4 Check Corrections before Sending............................................3-16

3.4.1 Remove Items from Checks...................................... 3-16

3.4.2 Add a Modifier...........................................................3-17

3.4.3 Delete a Modifier.......................................................3-17

3.4.4 Replace a Modifier ....................................................3-18

3.4.5 End Service Round ...................................................3-19

3.5 Recall a Check...........................................................................3-20

3.5.1 By Check Number.....................................................3-20

3.5.2 By Table Number ......................................................3-21

3.5.3 Recall by Order Type ................................................3-21

3.5.4 Recall Table with Separate Checks ..........................3-22

3.5.5 Recall with a Bar Code Scanner ...............................3-22

3.5.6 Recall with Dual Drive Thru ....................................... 3-22

3.6 Split a Check..............................................................................3-23

3.6.1 Split by Item ..............................................................3-23

3.6.2 Split by Seat Number ................................................3-24

3.6.3 Split by Amount.........................................................3-25

3.7 Transfer a Guest Check.............................................................3-26

3.7.1 Transfer to a Server ..................................................3-26

3.7.2 Transfer from a Server..............................................3-27

3.7.3 Transfer all Checks ...................................................3-27

3.8 Combine Checks .......................................................................3-28

3.8.1 Combine Stored Checks ...........................................3-28

3.8.2 Add New Check to Stored Check.............................. 3-28

3.8.3 Add to Stored Check by Order Type.........................3-29

3.8.4 Add New Check to Stored Check with Table # .........3-29

3.8.5 Combine Stored Checks to One Table......................3-30

3.9 Check Adjustments.................................................................... 3-31

3.9.1 Void Items on Stored Checks.................................... 3-31

3.9.2 Add a Discount or Surcharge.................................... 3-32

3.9.3 Exempt Tax from a Check......................................... 3-35

3.9.4 Add a Tip...................................................................3-36

3.10 Tender the Check......................................................................3-38

3.10.1 Tender a Check with Preset Key............................... 3-39

3.10.2 Tender with Tip Entry................................................ 3-39

3.10.3 Over Tender to Tip....................................................3-39

3.10.4 Split Tender...............................................................3-39

3.10.5 Partial Tender............................................................ 3-40

3.10.6 Tender to House Charge........................................... 3-40

3.10.7 Tender with [MEDIA NLU]......................................... 3-41

3.10.8 Over Tender to Tip with [MEDIA NLU]......................3-41

3.10.9 Split Tender with [MEDIA NLU)................................. 3-41

3.11 Enter a Refund Check...............................................................3-42

3.12 Review a Closed Check ............................................................3-42

Functions Outside of a Sale 4-1

4.1 Finished Product Waste .............................................................. 4-3

4.2 Loan and Pickup..........................................................................4-4

4.2.1 Loan............................................................................4-4

4.2.2 Pickup ......................................................................... 4-5

4.3 Paid In / Paid Out ........................................................................ 4-6

4.3.1 Paid Out......................................................................4-6

4.3.2 Paid In......................................................................... 4-6

4.4 Price Changes.............................................................................4-7

4.5 Tip Payout ................................................................................... 4-8

4.6 Timekeeping................................................................................ 4-9

4.6.1 Edit Timecards............................................................4-9

4.6.2 Edit Payroll Totals.....................................................4-11

4.7 Labor Schedule ......................................................................... 4-12

Reports 5-1

5.1 Reports Overview........................................................................5-3

5.1.1 Report Class Descriptions........................................... 5-4

5.1.2 List of Reports.............................................................5-6

5.1.3 Report Balancing Notes ..............................................5-8

5.1.4 Print or View Reports ..................................................5-8

5.1.5 Report Sample Formats..............................................5-9

5.2 Open Check Report................................................................... 5-10

5.3 Closed Check Report.................................................................5-11

5.4 Hour Productivity Report............................................................5-12

5.5 Half Hour Productivity Report....................................................5-13

5.6 Quarter Hour Productivity Report .............................................. 5-14

5.7 Sales Mix Report .......................................................................5-15

5.8 Department Sales...................................................................... 5-17

5.9 Major Groups – Menu Item Sales.............................................. 5-19

5.10 System Voids Report................................................................. 5-21

5.11 Refund Report ...........................................................................5-22

5.12 Financial Report.........................................................................5-23

5.13 Customer Summary Report....................................................... 5-28

5.14 Media Report.............................................................................5-29

5.15 Loan/Pickup Report...................................................................5-30

5.16 Sales Tax Report....................................................................... 5-31

5.17 Charge Account Balance Report...............................................5-32

5.18 Discount Recipient Report......................................................... 5-33

5.19 X Report.....................................................................................5-34

5.20 Z Report.....................................................................................5-34

5.20.1 Programming Options for Z Reports .........................5-35

Chapter

1

FS-3700 R4

Overview

Introduction Chapter 1 - FS-3700 R4 Overview

1-2 FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview Introduction

1.1 Introduction

The FS-3700 R4 is a touch screen POS system for use in the hospitality industry.
The FS-3700 R4 can be used in a system of up to 32 Terminals operating off a
network. A Backoffice PC running the Windows XP Professional operating system
can be integrated in a system to run software for additional maintenance and
reporting.

This manual describes guest check processing and adjustments. Details of
programming and configuring the FS-3700 R4 system are in the FS-3700 R4
Programming Manual

.

The FS-3700 R4 system offers a wide array of features that make it easily adaptable
to all types of food service applications – including fine dine table service, dual drive­thru quick service, full-service bars, cafeterias, delis and school lunchrooms.

 The FS-3700 R4 system can be easily tailored for individual restaurant menus,

personnel and operating procedures. Menus and prices can be changed to
accommodate daily changes in meal period prices.

 The FS-3700 R4 touch terminal offers custom programming for any application

through its unique system of soft-programmed POS touch screens.

 A list summarizing POS Key Functions follows in this chapter. Detailed

explanations of the more common functions are included in subsequent chapters
of this manual.

FS-3700 R4 Owner’s Manual 1-3

Sample Screens Chapter 1 - FS-3700 R4 Overview

1.2 Sample Screens

Sample Order Entry Screen

1-4 FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview Sample Screens

Sample Check Window

Check header text, fonts and
value fonts are programmable.

Check Detail:
Assign different colors for new

items and stored items.
Change column widths if

wanted.
Change background and grid

colors.
Change the height of the

window.

Descriptor text, font and value
fonts are programmable.

FS-3700 R4 Owner’s Manual 1-5

Sample Screens Chapter 1 - FS-3700 R4 Overview

Sample Pay Screen

1-6 FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

1.3 POS Key Functions - Summary

Key Function POS Function Description

Add to Check

Add to Check
Order Type #1 - #8

Add to Table

Banner

Bar Code

 This function is used to add the current check

to a stored check.

 This key function allows the current check to

be new (in the first service round).

 These eight function keys are used to add

the current check to a stored check of a
specified Order Type.

 These key functions allow the current check

to be new (in the first service round).

 Used to add the current check to a stored

check that has a table number assigned.

 This function allows the current check to be

new (in the first service round).

 This key type has no function when placed

on a screen but is used as a title to describe
a group of other keys.

 This key type is used to enter a numeric bar

code for a product.

 It can be used when a product fails to scan

properly.

Break Out

FS-3700 R4 Owner’s Manual 1-7

 Records a clock-out for the employee but

does not prompt for tips or require that
checks be closed.

 Minimum time allowed for a break is set in

System Setup, Labor, #2 Minimum Break
Time. If an employee clocks in earlier,
manager approval may be required

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function POS Function Description

Cancel

Cash Adjust
Refund

Cash Adjust Void
Cash Advance

Cash Tip

Change Modifier

 Cancels the current round for a transaction.
 When a transaction is cancelled, any

changes done during the round will be
reversed.

 Any new Menu Items that have been added

to the check in this service round will be
removed and any items that have been
voided from the check in this round will be
added back.

 N/A

 N/A
 Used to process a cash advance from a

credit card.

 Adds a tip to the check that is recorded in the

Cash Tips field of the employee’s report.

 This function is used to change modifiers of a

Menu Item in the current round without
having to void and reenter the Item.

 When the item is selected on the check, the

forced display screen from which it was
ordered displays so a different choice can be
made.

Change Prices

 This key is used to change a Menu Item’s

price.

Change Seat

 This key type is used to move an item or

items on a check to a different seat.

Charge Tip

 Adds a tip to the check that is recorded in the

Charge Tips field of the employee’s report.

Clear Input

 This key type functions as a backspace key;

it is used to clear input of a numeric entry.
Example: To clear an incorrect menu item
quantity before pressing the menu item key.

1-8 FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function POS Function Description

Clock In

Clock Out

Close Batch

Combine Checks

Credit Adjust Tip

Credit Authorize

 Clocks employees into the system for time

and attendance recording.

 Clocks employees out of the system for time

and attendance recording.

 Used to settle a batch of credit card

authorizations. (This function depends on
the credit auth system and processor used.)

 Used to combine two or more stored checks

to the current check.

 Both the current check and the added check

must have already been stored (from a
previous service round).

 This function enables changing the tip

amount on a closed with a credit card. (This
function depends on the credit auth system
and processor used.)

 Used to get a pre-authorization of a credit

card for a two-part transaction. (This function
depends on the credit auth system and
processor used.)

Credit Finalize

 This key can be used to pay out a check with

a credit card authorization for a two-part
transaction. (This function depends on the
credit auth system and processor used.)

 A tip can be applied according to the Post to

Tip option located in the Media Record.

Credit Finalize Tip

 This key can be used to pay out a check with

a credit card authorization for a two-part
transaction. (This function depends on the
credit auth system and processor used.)

 Use this function to manually enter a Tip

amount during the Credit Finalize phase.

FS-3700 R4 Owner’s Manual 1-9

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function POS Function Description

Credit Sale

Credit Voice Auth

Customer Info

Discount NLU
(Number Look Up)

Discounts

 This function is used for a single-pass credit

card transaction. An authorization is received
and the check is paid out in one pass. (This
function depends on the credit auth system
and processor used.)

 This key is used to manually enter an

authorization code to a check that was
received from telephoning the processor.
(This function depends on the credit auth
system and processor used.)

 This function will cause the system to prompt

the FS-3700 R4 user to input Customer
Information for the current Guest Check.

 Used to enter a discount on a check when

the specific discount is not preset on a
screen. Press [DISCOUNT NLU] and select
the discount. If the discount does not have
an amount or a percentage pre-programmed,
a prompt will display to enter the amount.

 This key type is used to add a discount or

surcharge to the check.

Downline to OCB

 This key is used to send the Menu Item table

to an order confirmation board.

Driver Management

 This key is used to assign delivery checks to

drivers and manage driver activity.

 Refer to FS-3700 R4 Delivery Module

Owner’s Guide for more detailed information.

Edit Labor

 Opens the Labor Schedule table for editing.

Schdules
Edit Payroll Tot

 Allows adjustments to employee’s tips and

gross sales.

Edit Timecards

 This function is used to change employee

punch times.

1-10 FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function POS Function Description

Employee Deposits

Enable Auto Grat

Enter Limited QTY

Exempt Auto Grat

Exit

Export

 Used to enter deposit-type media totals for a

specific employee.

 Used to turn on the Auto Grat Gst setting of

the Order Type for the current check only.

 Used to enter how many of a Menu Item is

available for sell. The number displays on
the Item’s button and “counts down” when
the item is ordered. When the number
reaches zero, the key is disabled so none
can be ordered. This function can be used on
Menu Items with the Limited QTY flag set to
YES.

 Used to turn off the Auto Grat Gst setting of

the Order Type for the current check only.

 Use this function to exit the FS-3700 R4

application.

 This key assigns a specific report to a key for

exporting.

Finished Prod
Waste
#1 - #8

Fire Order

Foreign Currency

Function NLU
(Number Look Up)

Gift Card Balance

 This key type is used at the beginning of a

transaction to identify it as a waste ticket.

 All items entered in the transaction will

update the waste totals.

 Used with [HOLD] to send Menu Items to the

kitchen printer(s).

 This key type is used to calculate the amount

due on the check in a foreign currency.

 Can be used to access functions that are not

preset on a touch screen. Index the # for the
function then press [FUNCTION NLU].

 See the FS-3700 R4 Programming Manual

for a list of operations that can be done with
this key and codes used with each one.

 Used with 3

rd

party gift card interfaces to

inquire on the balance of a gift card.

FS-3700 R4 Owner’s Manual 1-11

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function POS Function Description

Gift Card Cash Out
Gift Card Reload

Group RKP Order

Guests

Hold Order

Inventory Ending
Z1

Inventory Ending
Z2

 Allows cash change from a Gift Card.
 Used with 3

rd

party gift card interfaces to add

to the balance of a gift card.

 Use this function to group a series of Guest

Checks into a single remote print.

 This key type is used to enter or change the

number of guests on a check.

 Used to enter Menu Items but not send them

to the kitchen in the current round. The items
can be sent when the check is recalled using

[FIRE ORDER].

 This function is used to enter ending counts

of Daily Inventory items before the Daily
System Z report is ran.

 This function is used to enter ending counts

of Period 2 Inventory items before the Week­To-Date System Z report is ran.

Inventory Ending
Z3

Inventory Receiving

Inventory Returns

Inventory Waste

Labor Rest Setup

 This function is used to enter ending counts

of Period 3 Inventory items before the
Period-To-Date System Z report is ran.

 Used to record invoicing quantities and

values of raw products received from
vendors.

 Used to enter invoicing quantities and values

of raw products returned to vendors.

 Used to enter Inventory waste of raw

products, before they are prepared into a
Menu Item.

 This key is used to setup labor restrictions for

the labor schedule.

 Refer to FS-3700 R4 Labor Schedule

Owner’s Guide for more detailed information.

1-12 FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function POS Function Description

Last Item Void

Loan

Login

Logout

Macro

Meal Period

Media

 Voids the last item entered on a check. The

item being voided must be a new item in the
service round.

 This key type is used to track when funds are

removed from the cash drawer and given to
an employee as a bank amount.

 This key type is used to sign an employee

into the system for POS operations.

 This key is used to log the current employee

out of a station.

 Used to run a macro which was previously

recorded using the Macro Setup table.

 This key is used to override the current Meal

Period assigned to a station for one order
only.

 This key assigns a specific pay type to a

button. Media keys are used to tender guest
checks.

Media NLU
(Number Look Up)

 Used to select a media type to tender a

check when the specific media is not preset
on a touch screen. Press [MEDIA NLU]
then select the pay type from the displayed
list.

Menu Item

 This key is used to preset menu items on a

touch screen. Press the key to enter the item
to a check.

Menu Item Size

 Entered before a menu item on a guest

check to set the item’s size level.

No Sale

 Used to open the cash drawer outside of a

sale transaction.

Numeric

FS-3700 R4 Owner’s Manual 1-13

 Used to enter a numeric value from 0 to 9.

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function POS Function Description

Operator Login

Order Type

Paid In

Paid Outs
#1 - #5

Pay On Acct

Pickup

 This key assigns a specific employee to a

login key. To login, the employee simple
presses the button.

 Used to override the Order Type setting of

the employee’s Job Code for one order only.

 This key type is used to add cash to the

drawer from sources of income other than a
sale.

 These five function keys are used to remove

cash from the drawer for purposes other than
to give change for a sale.

 This key posts a payment to a house

account.

 From within a check, press

[PAY ON ACCT]. Select the account. Pay

out the check.

 This key is used to track when funds from a

server are removed from a drawer.

PLU

Previous Screen
Print Check

Print Journal

Print Voucher

Print/Reset Journal

 Used to add a Menu Item to a check by

entering the PLU # rather than pressing a
preset key.

 Returns the display to the previous screen.
 This key type is used to print a copy of the

guest check to the guest check printer, and
ends the current service round.

 This function is used to print the terminal

electronic journal. It will print on any
programmed report printer.

 Reprints the Credit Card Voucher used with a

credit card charge.

 This function is used to print and reset (clear)

the terminal’s electronic journal.

1-14 FS-3700 R4 Owner’s Manual

Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function POS Function Description

Program Mode1

Program Mode2

Recall Check

 This key is used to access the Manager

Mode area of the system. Manager Mode
contains the tables into which the store’s
database is entered.

 This key displays a menu of functions that

are flagged to display on this screen. The
flag is set in the Function Setup table.

 The Program Mode2 screen provides for a

customized Manager Function menu.

 This key is used to recall checks being

tracked by the check number.

 Example:

 Login
 Press [RECALL CHECK]
 A list of this employee’s open checks

displays.

 Touch the button of the check wanted.

 This key can be used to recall closed checks

by indexing the check number followed by
Recall Check.

 When recalling a check at the terminal that

created it a short Check Number can be used.

 Example:

 Index 10009 and press [RECALL CHECK]

Or short Check Number

 Index 9 and press [RECALL CHECK]

Recall Check
Order Type #1- #8

Recall Table

 These eight function keys are used to recall

checks of only the specified Order Type.

 This key is used to recall checks being

tracked by the table number.

 Example:

 Login
 Press [Recall Table]
 A list of this employee’s open tables

displays.

 Touch the button of the table wanted.

FS-3700 R4 Owner’s Manual 1-15

POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function POS Function Description

Refund

Reorder AYCE Item

Reorder Item

 This key type is used to create a negative

check. All items entered on the check will be
part of the refund.

 This key is used to enter subsequent orders

of an all-you-can-eat menu item on to the
check. In the Menu Table, the AYCE item
has a flag for a 2

nd

item (with zero price) to

use for reordering.

 Procedure

 Recall the check
 Press [Reorder AYCA]
 Press the button of the item to be

reordered.

 This key type is used to add another of an

item or items that have already been entered
on the check. Example, to order another
round of drinks.

 Procedure:

 Recall the check.
 Touch items to be reordered.
 Press [Reorder]

Report Launcher
Reports

 This key accesses the Reports Menu.
 This key type is used to preset a specific

report to the button.

Reset Journal

 This function is used to reset the terminal’s

electronic journal.

Review Check

 This key type is used to display checks that

have been closed out.

Review Table

 This key type is used to display tables that

have been closed out.

Screen Select

 This key is used to move the display to

another screen.

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Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function POS Function Description

+Seat

-Seat

Seat Selector

Sell Media

 Used to increment the current seat number.

 When a new transaction is started, or a

check is recalled, the default seat number
is 1.

 Any Menu Items entered will be linked to

the current seat number selected.

 This key type is only used if the Use Seat #'s

flag is set in the System Setup table.

 Used to decrement the current seat number.

 When a new transaction is started, or a

check is recalled, the default seat number
is 1.

 Any Menu Items entered will be linked to

the current seat number selected.

 This key type is only used if the Use Seat #'s

flag is set in the System Setup table.

 This key is used to preset seat numbers for

use when entering items on checks by seat
numbers.

 This key type is used to sell a form of media,

usually gift certificates, at the point of sale.

Split by Amount

 Used to split a single check into multiple

checks by entering dollar amounts for each
check.

Split by Item

 Used to split a single check into multiple

checks by tagging items to be split.

Split by Seat

 Used to split a single check into multiple

checks by choosing a seat number.

Split Item
Start Order

 Used to split a single item up to 9 ways.
 The key is used to start a new check. It is

required when the Auto Start Order flag in
the Job Code table is set to NO.

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POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function POS Function Description

Stay Down

Subtotal

 Used to set or change the default Menu Item

size level and/or Meal Period.

 Press [STAY DOWN] and the

[MENU ITEM SIZE #

The selection becomes size level for the
reminder of the current check

 Press [STAY DOWN] and the

[MEAL PERIOD #]

Screen prompts to broadcast the selection to
other stations. The selection becomes the
default Menu Size or Meal Period for new
checks until a System Z report is taken or
another selection is made or power is cycled.

 Used prior to paying out a check to

consolidate like items on the screen.

 Items will consolidate on kitchen printers if

System Setup option Consolidate Ticket is
set.

 Can be set as a requirement prior to paying

out a check with Order Type option Req
Subtotal.

 If using Promos, when the Order Type option

Check Promos is set, the Subtotal key will
scan the check for promo menu items.

 If using Enable Auto Grat or Exempt Auto

Grat, the Subtotal key will reset the gratuity
amount and display the new check total.

System Deposits

 Used to enter deposit-type media totals for

the total system.

Table

 This key is used to assign a table number to

a check, or to change a table number of a
check.

 To use [TABLE], the Require Table # flag

in the Order Type Setup must be set for
the current Order Type.

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Chapter 1 - FS-3700 R4 Overview POS Key Functions - Summary

Key Function POS Function Description

Table Selector

Tare Override

Tax Exempt

Tax Exempt
#1 - #8

 This key is used to preset table numbers for

use when tracking checks by tables.

 A numeric table number is assigned to each

key. Pressing the key assigns that table
number to the check.

 Pressing and holding an occupied table will

cause an information box with Check Details
to display.

 This key is used to enter a tare table for a

menu item.

 This key type is used to remove all sales tax

from the check. All taxable totals are moved
to non-taxable totals.

 These eight function keys are used to

remove sales tax applied to the specified Tax
Table.

 Each Menu Item Department is linked to one

of the eight Tax Tables. When a specific Tax
Table is exempt, only the sales tax for items
in that Tax Table is removed.

 The taxable totals for the Tax Table are

moved to non-taxable totals.

Terminal Deposits

 Used to enter deposit-type media totals for a

specific terminal.

Tip Payout

 This key is used to transfer tips from one

Employee report as a TIPS PAID OUT to
another Employee report as a TIPS PAID IN.

 Index the amount of the Tips being paid out

and press [TIP PAYOUT]. At the prompt,
index the Employee ID of the employee
receiving the payout.

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POS Key Functions - Summary Chapter 1 - FS-3700 R4 Overview

Key Function POS Function Description

Total

Trnsfer All Checks

This key is used for several purposes:
 End a service round, storing the check and

leaving it unpaid.

 This is called "Service Totaling" the check.
 The Order Type must have option Store

Open Check set to allow unpaid checks to
be stored in the system.

 Finalize an input field, like an Enter key on

a keyboard.

 For example, enter a number for an

amount, and then press the [TOTAL] key
to indicate completion of the entry.

 Accept allowable modifiers for a Menu

Item.

 An allowable modifier is one that has the

required quantity set to zero.

 When all modifiers from the Department

screen are entered, press [TOTAL] to
indicate the entry is complete.

 Used to transfer ALL checks from one

employee to another.

 This key is used by the server who is taking

over the checks.

Trnsfer Chk From
Svr

 This key type is used to transfer a check from

one employee to another.

 This key type is used by the server who is

taking over the check.

 When an employee is giving a check to

another server, use the

[XFER CHK TO SVR] key type.

Trnsfer Chk To Svr

 This key type is used to transfer a check to

one employee from another.

 This key type is used when the server who

created the check is giving the check to
another server.

 When an employee is taking the check from

another server, use the

[XFER CHK FROM SVR] key type.

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