Q: What can be done when the cash registers are no longer printing receipts?
A: The setting of [RECEIPT ON/OFF] should be verified to be in the ‘ON’ position. Additionally verify whether any receipt paper rolls require substitution.
Q: How can I reset the transaction totals?
A: To perform a reset for the totals, you will have to use the MGR Key to operate the register in MGR mode, after which you can follow the instructions given in the programming section.
Q: Are there clerk’s limits on this cash register?
A: No, each clerk is given a key lock for identification, so it does not limit the number of clerks.
Q: What should I do if the display is not showing data correctly?
A: The issue could be an unstable register or surface so ensure the register is being placed on a steady surface and if this does not work, you will have to get in contact with the TEC representative.
Q: How can I enter a discount for a sale?
A: A specific amount can be deducted using the DOLLAR DISCOUNT key while the PERCENT DISCOUNT can be used for reduction in certain percentage.
Q: Is there a way to validate a transaction?
A: Certainty, after completing a transaction, you may press the [VALIDATE] key to print validation slips.
Q: What other payment methods does the register support?
A: The addition of media keys has allowed it to support credit cards, coupons, and checks while still supporting cash.
Q: How do I get my cash register set up for new products?
A: New products can easily be added to the cash register as explained in the programming section of the Manual by using department buttons and PLU numbering.